Universal Home WarrantyAppliance Division
Located in Shreveport, Louisiana
Address: 2705 Linwood Ave, Shreveport, LA 71103, United States
Phone: +1 318-631-7637
Rating: 2.5
Services
- Credit cards
Categories
- Plumber
- Bathroom remodeler
- Kitchen remodeler
- Mechanical contractor
Photos
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Comments
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Review 1 (2024-10-23 - Rating: 5)
Universal plumbing always gets the job done . Backed up sewer line . These two gentlemen took less than three minutes to get it flushed and running smoothly again. I recommend Universal Plumbing Jay and the other young man with him did great. And gave me some great tips moving forward to keep my lines clear. -
Review 2 (2024-01-17 - Rating: 5)
They put me down as an emergency on my rent house. I would recommend them way before Gigio. I tried to pay them 3 times( giglio ) for a dishwasher installation. They would never take my payment having telling them I’m not calling to pay a forth time. 2 years later a collection company called. I paid as long as all the late fees etc were taken off. They were. I would universal plumbing as they are family owned since the forty’s. Any negative review are from bull——, home warranties. At least universal steps up when nobody else will. Think about it, 500 dollars for a home warranty? You can’t get a dishwasher for that. So what do you expect.They are doing it to give back basically. -
Review 3 (2024-06-20 - Rating: 5)
Great guys! Helped us quickly with a broken pipe underneath the bathtub. Had to go through the wall in our kitchen. Great clean up and service!! 100 stars -
Review 4 (2020-09-24 - Rating: 5)
These people were great. I have no idea why they have so many negative reviews. Our water heater went out and I claimed it on my home warranty. Universal Plumbing was the company contracted through my insurance. Trey called me shortly after 7am the next morning and asked me basic questions such as what brand heater I had, what happened and asked for the serial and model numbers. He looked it up while on the phone with me and told me that he would have one in stock by Friday. (He called me Wednesday morning which was the morning after I filed my claim) An employee called me friday morning and told me that they had my heater and were on the way. The employee got to my home with my heater when he said he would and did a great job. The mess was minimal and to be expected from the work that was performed. My new heater was installed in less than two hours and it only cost me my deductible of $100. Nevermind these bad reviews. This company was courteous, professional and did the job they said they would do when they said they would do it. Id recommend them and use them again. -
Review 5 (2023-05-11 - Rating: 5)
I received service on 05/11/23 by two gentlemen due to clogged pipes (shower and toilet). they were so sweet, nice, on time, and communicated well. he told me what not to do to prevent further problems. our property had been extended so it did require additional work for the two men but they didnt complain and got it done. i would use their services again. -
Review 6 (2017-12-12 - Rating: 4)
We used universal plumbing through our home warranty. The guy that came by our house was very nice and went over everything that needed to be done before he started as well as how much it would cost. He even let us know half way through when he looked at our water faucet outside that theres a chance depending on how it was connected that it could break the pipe. He informed us that it would be covered if it did happen to. After it was all fixed we noticed on his way out that the water was now cloudy and he came back in to fix that as well real quick. -
Review 7 (2018-12-13 - Rating: 5)
Great experience beginning with the initial phone call to Universal and ending with the service call being completed. Will absolutely recommend this company to anyone needing plumbing services. I don’t usually write reviews, but this is my third time using Universal in the last four years, and wanted to share. They are prompt, courteous and very reasonably priced. Thank you for fixing my water heater. Great to have hot water again! -
Review 8 (2021-06-29 - Rating: 5)
My hot water tank went out on a Friday My tank was still under warranty and Universal Plumbing was the company the manufacturer used. When I called, I was told a repairman would not be able to be there before Thursday. I explained that I would be having surgery Wednesday and a repairman was there Tuesday. I am very grateful for their responsive and concern for my situation. If I ever need a plumbing company, Universal will be the one. -
Review 9 (2022-11-10 - Rating: 5)
Was a little skeptical looking at the reviews; however, they sent a new guy, Steve B., who did an outstanding job replacing the toilet I broke, trying to fix myself. Very friendly and personable young man. He got straight to work, answered all my questions and was done within an hour. I would recommend and will be calling again if the need arises. -
Review 10 (2022-11-06 - Rating: 5)
Friendly. Frank. Fair and Fun to work with!I highly recommend Universal Plumbing!!!Both the office manager and engineer/technician were above par! (I really should find their names-and I will-I apologize, but Im anxious to get this great service notice out!)Good service is so hard to find!!!You will find it here. Thanks, Universal Plumbing*****************UPDATE******************Two weeks, and I received an update call from . . . .you guessed it . . . UNIVERSAL PLUMBING!Radonna (I didnt verify the spelling, but her name is similar to mine-we chuckled at the irony.); Austin, and Christian! Way to go on professional and friendly service.It turned out to be an issue for the city which they immediately addressed. Thanks again for your rare customer service! -
Review 11 (2015-04-24 - Rating: 5)
WOW! I have had a home warranty on my home for 9 years and I always request Universal for my plumbing issues. The office staff is professional and they always seem to care about the problem that I am having. The plumbers are clean and professional every time they come here. It only takes them one trip to fix the problem! They have done such a great job for me that I even use them at my business when we need a plumber. THIS IS THE BEST PLUMBING COMPANY IN SHREVEPORT! -
Review 12 (2022-01-14 - Rating: 5)
My home warranty company assigned this company to us over the weekend and they came out to my house yesterday, I was skeptical at 1st because when they were assigned I googled them and they have less than steller reviews so I was nervous. However they did a fantastic job, they were thorough, cleaned up after themselves and even answered any questions. So I cant speak for other people but I wont mind if they get assigned to us again. -
Review 13 (2021-10-28 - Rating: 5)
I only used this company because they were authorized by my home warranty company. They sent Ralph to my house to fix my leaking pipe. He went out of his way to help me and did a wonderful job. I will be asking for Ralph for as long as I live in Shreveport. Great guy did a great job!! -
Review 14 (2016-05-04 - Rating: 5)
My husband and I have used this company twice. They had to straighten out a mess that another plumbing company made. The men that came out to work at our home have done exceptional work. Each time we saw that the plumbers went above and beyond to do a great job and make us the customer happy. Thank you Universal Plumbing! -
Review 15 (2020-01-15 - Rating: 5)
I had a wall displaying water damage but no leak to follow. Josh came out and troubleshot, had to cut out the damaged wall and baseboard. Still no obvious source he climbed through the hot attic insulation and ducting to the roof vent. Still no source he pulled the toilet and discovered where water was ever slowly seeping under the tile floor. He made his repairs and cleaned up perfectly. -
Review 16 (2023-11-08 - Rating: 5)
Ashley, Marilyn and the Universal team always take great care of me and in a timely fashion!!!! I call them almost on a daily for my home because they get the job done! -
Review 17 (2022-10-26 - Rating: 5)
Thru our home warranty we had universal plumbing to change our water heater. Both the plumber and service was excellent and professional -
Review 18 (2018-09-28 - Rating: 5)
Kenneth from Universal did a great job fixing my plumbing issue.Timely, professional, and helpful in giving advice, he couldnt have done a better job! -
Review 19 (2018-12-10 - Rating: 5)
[Professionalism] I was pleased with the plumbing expertise. I had two problems but one turned out to be an appliance issue that is still pending. -
Review 20 (2015-01-03 - Rating: 5)
Used to assist us with commercial customers in the Shreveport/Bossier City area. Fast. Reliable. Honest. Personable. Give them business as often as we can! -
Review 21 (2023-05-10 - Rating: 5)
Excellent service, very professional, and great experience each time I have used Universal. -
Review 22 (2023-12-31 - Rating: 4)
Fixed the bathroom and kitchen -
Review 23 (2018-08-29 - Rating: 5)
Came out earlier than they originally said which was a good thing. Technician was knowledgeable and professional. -
Review 24 (2019-01-19 - Rating: 5)
Very professional and willing to go the extra mile to help. Very friendly and informative. Need to come back to resolve the problem but glad they are. -
Review 25 (2016-01-26 - Rating: 5)
Been using these guys for over 30 years. Competent and honest...Trey will make certain that you are satisfied. -
Review 26 (2023-01-10 - Rating: 5)
I love their response to my needs. They are efficient and courteous -
Review 27 (2021-05-20 - Rating: 5)
Kenneth did an amazing job installing our appliance. He was quick, efficient, and respectful. -
Review 28 (2020-10-24 - Rating: 4)
Called before they came and did a great job. Very professional -
Review 29 (2019-07-20 - Rating: 5)
I had a problem. They did what they could to fix it and make sure I was happy. -
Review 30 (2019-12-03 - Rating: 5)
Service the very next morning with a fair price! -
Review 31 (2019-12-10 - Rating: 4)
Great experts -
Review 32 (2017-12-14 - Rating: 5)
Very courteous, timely and thorough! -
Review 33 (2022-03-09 - Rating: 5)
Did a great job -
Review 34 (2018-03-30 - Rating: 4)
Trey is awesome! -
Review 35 (2017-02-14 - Rating: 5)
Great service... -
Review 36 (2021-03-15 - Rating: 4)
Great work