Southern Air Heating, Cooling, Plumbing & Electrical

Located in Shreveport, Louisiana

Address: 9700 St Vincent Ave, Shreveport, LA 71106, United States

Phone: +1 318-310-1246

Rating: 4.9

Services

Online estimates
On-site services
Language assistance
Wheelchair-accessible entrance
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-03 - Rating: 5)
Al, Kyle, Nick, and the rest of the Southern plumbing team members provided excellent service, courteous, respectful, and were working in a very professional manner. They avoided having to take fence down even though sewer line ran under it, worked around my dogs/live mines, doing a superb job at leaving my backyard better then what it was before. Showed inspection was passed and right away received a call from the LA Gov. confirming that the job passed inspection. Also was informed that the work has a 5 year warranty in case something for some reason needs to be repaired on section that was replaced. Thanks again Southern Air of Shreveport and hope you keep them GREAT staff members!!!*ELECTRICAL INSPECTION REVIEW* Mr. SEAN MANES did a very superb professional electrical inspection and was very informative. Patient, courteous, and respectful overall was once again impress by Southern Air staff. With this type of people working for you its no wonder the business is so successful. KEEP UP THE GREAT STAFF MEMBERS!

Review 2 (2024-12-17 - Rating: 5)
The technician, Doug M., was phenomenal. He was very professional, knowledgeable, and reassured me that I was in good hands. More technicians could learn a thing or two from him. I will definitely be using this company for any and ALL future endeavors.I will be updating this comment upon completion of service.Update: Doug came out and wasted no time to locate my electrical problem, photograph/document, and fix the problem. His professionalism, knowledge, and experience was incredible.I purchased the membership plan and feel safe knowing I can call this company and have any service conducted in a timely and professional manner.Again, thank you, Doug and Southern Air.

Review 3 (2024-10-27 - Rating: 5)
On October 23,2024 I felt our AC had failed with age an, so we called Southern Air cooling and Heating an they sent Mr. Chris Love to look at our old unit an the wires where burnt after 14years, with the summer temps Mr. Chris Love put on the service report an took pictures of it an on the service report he put we have No air an by the end of the day we got a call from Southern Air Heating and Cooling to set us up to get a new AC on 10-24-24 an our experience with this company coming out an got us set up it was great, the installers very kind an had a answer for all my questions, Yes once new AC was on the house cooled down fast with new digital thermostat,We highly recommend this company for all your needs an expertise with Heating and Cooling, our next step is to get the maintenance plan to keep our new unit lasting longer an safer for our home,I give this installing crew a 10+We are extremely happy 🌷

Review 4 (2024-11-21 - Rating: 5)
Southern Air technician did our regular winter season maintenance yesterday. Tommie did a superb jobwith the seasonal maintenance and replaced a very technical thermostat that had ceased to function just a few days ago.He explained everything very thoroughly and set up my cellphone with app and showed me what the app could do and how to use it.Excellent service by Southern Air and their tech Tommie.We were customers of Service Experts for 30 years and Southern Air purchased them recently. The changeover was totally seamless and very smooth.Highly recommend Southern Air!!!

Review 5 (2025-01-07 - Rating: 5)
Ray Parish with Southern Air helped me to understand the benefits, capabilities, value, costs, warranty, and service options associated with having a whole home generator installed. He answered all of my questions; made suggestions; and encouraged me to give some serious thought to his presentation. It was a good presentation. Thanks Ray!

Review 6 (2024-12-13 - Rating: 5)
They are still currently working on my unit, both guys that have been out here so far have been very professional and very courteous and informative of what is going on. The company as a whole as been very professional as wellMr Jimmy is super knowledgeable!!!!——————Mr Jimmy came back after the part came in and replaced what was bad and got my heat going….. super nice and detailed in all that he did. They let you know when they’re on the way and always courteous and knowledgeable

Review 7 (2024-11-19 - Rating: 5)
This young man was very helpful in explaining the opinions that we have with a new system before 2025. He spent around two hrs with us and was excellent in his presentation. My wife and i had talked and was leaning on Southern Air but another company gave me a deal I couldnt refuse. And in the price was a lifetime maintenance for me being a disable, veteran. They were $6,000 less so we are going with another company. Tim Preuett is a great asset to Southern Air.Thank you for coming out to my home.Ben West

Review 8 (2024-12-23 - Rating: 5)
Awesome job! I will be calling Southern Air for all my Heating, Cooling, Plumbing and Electrical needs. Trevor came out to check on a drainage issue and did exceptional work. He was very polite and knowledgeable and he fixed my drain issue. And I forgot to mention he was exceptionally timely. That’s always a plus!!

Review 9 (2024-11-05 - Rating: 5)
UPDATE: Parker and Dylan installed the 22K Generac generator in two days, as promised. They arrived when scheduled and were very courteous. All of their work looked great. They cleaned up all their debris, kept me informed as they progressed and went over the operation and maintenance before departing. I highly recommend Southern Air if you are considering a whole house generator.After moving to a different home, I decided to have a whole house generator installed. A friend highly recommended Southern Air. Ray Parish assessed our needs and carefully explained our options. We finally decided to press ahead with Southern Air and they are to install next week. I’ll update this port later.

Review 10 (2024-11-15 - Rating: 5)
Sean was very efficient and knowledgeable about everything we needed done. He talked us through each item and answered any and all questions we had. The work was done in a timely manner considering all the work that was needed. We couldn’t be more pleased! You have a really great employee in him and his assistant.

Review 11 (2024-11-08 - Rating: 5)
Cal was thorough on replacing the air handler and the condensing unit. Made sure he protected the floors (due to rain and mud) cleaned up after he completed the install. He explained how to set the new thermostat and was courteous and kind throughout the entire process. Thanks to Southern Air and their employees. Cal gets 5 stars for his hard work today!! Thanks bunches guys!!!

Review 12 (2024-11-20 - Rating: 5)
Trevor was great. He showed up on time and was very courteous. He was unable to repair my plumbing issue but scheduled a follow up that will include a camera to better find the problem. Very professional company and easy to work with.I cannot say enough good things about this company. Between Trevor and Levi, they were out to my home 3 times to clean a long drain from my house at the back of my lot. It was determined the problem was also at the front home and they ran it to the street only to find it a city problem. They stood by their guarantee and did not charge me anything as they were unable to fix it. Both gentlemen were easy to work with and very professional. They will be my only plumbers going forward. These guys you can trust.

Review 13 (2024-10-10 - Rating: 5)
We had a very good experience with this company. We purchased a generator from them. Ray Parish came out initially and was very knowledgeable about everything we asked him pertaining to the generator itself, installation and cost. We would highly recommend them and will use themIn the future.I would also like to add that Dylan McCarty and the Installer were very knowledgeable, professional and hard working.Dylan explained everything and answer any questions we had. They completed the job in a timely manner. Would highly recommend them.

Review 14 (2024-12-03 - Rating: 5)
Thank you so much. Sean was such a joy to work with, super nice and very easy to understand what he was talking about with the different estimate prices. I was given many options of what to fix in the house and the range of price that it would cost to do each job. This is a do all and fix all Company. A+++ !!

Review 15 (2024-06-07 - Rating: 5)
Professional. Helpful. Austin and Chase from the install team, and Tim from the maintenance team were great. They provided me several options over a range of price points and equipment brands, unlike other companies that I got quotes from.They informed me of scheduling items within a timely manner, and my new system was installed quickly and professionally.

Review 16 (2024-08-22 - Rating: 5)
Highly satisfied with the work these guys did, they came out 2 days early and were quick and efficient, the salesman was very knowledgeable and worked diligently to find the right package for us.

Review 17 (2025-01-04 - Rating: 5)
Don was so wonderful. He came out to give me a quote on duck cleaning. He was very knowledgeable about my furnace and answered my questions. I will be using Southern Air in the future. Thanks Don for your help the other day.

Review 18 (2024-11-14 - Rating: 5)
Took the time to explain everything making it a very smooth transaction. Very knowledgeable and understanding while being honest at the same time. Went the extra mile on the installation correcting all the flaws the old system had.. a bit more expensive but I can sleep at night knowing the work they did was worth it.. the air flow out of my ducts improved easily 40% which will save me on my electric.. Highly recommended

Review 19 (2024-12-04 - Rating: 5)
Glad to have our HVAC equipment under the care of one company. Grant was very knowledgeable and professional. He explained the program thoroughly and then went to work checking out our system. Everything was left in good order and ready for our cold winter season.

Review 20 (2024-12-09 - Rating: 5)
Bobby came out from Southern Air… came right on time and spent a while checking out my furnace. Gave me a reasonable quote, outlined different options. And didn’t try to up-sale me. Felt like I had felt with someone who was knowledgeable but didn’t try to act like a know-it-all. Very satisfied with that interaction. The furnace isn’t fixed—yet, but I have some idea of what it will take to get it done. I may have a follow-up post after the work is completed but for now—5 stars for the timeliness and communication.

Review 21 (2024-08-14 - Rating: 5)
Tim was amazing. He got our AC fixed and running and helped us upgrade our system. He answered all our questions and was able to explain everything in an understandable way.Then the install team was amazing!!! The Out of Town Crew was fantastic. They worked hard to get our AC working. They even dealt with our kids asking questions.From the operator to the instal the entire experience was fantastic. Highly recommend.

Review 22 (2024-09-28 - Rating: 5)
I appreciate the honesty and professionalism that I received today. Plus the young man had been a student at a school where I had taught for six years. A great, well informed young man. Thanks so much!Dakota Allman came and installed my equipment two days later, and he did an amazing job as well. He explained everything and was very professional.

Review 23 (2024-11-21 - Rating: 4)
Edit: Sorry, Matt I do wish you 5 stars and to win that bonus as you were very nice; however, the information you provided on gas dryers was incorrect whether intentional or not. Gas dryers are in fact still manufactured by large brands, just not always readily available in-store. I was told by Matt that gas dryers are no longer made and quoted $1,500 for 30 ft electrical line in order to install an electric dryer. Though I would like to support this business, I can acquire a gas dryer for much less. As you said, it’s important to ask questions and pay attention and I’m glad I looked more into what I’m working.Original review: Just got an estimate, worked with Matt Love and would highly recommend based on customer service. Seemed knowledgeable and very personable.

Review 24 (2024-12-04 - Rating: 5)
Yeah, no more clogged up drains thanks to Trevor. I had my neighbor go over while at work to let him in to fix the drains in my house. Everything but the washer has stopped working. He got the entire restroom working again. Then tackling the kitchen that gave him a bit of trouble. He got help and it was fixed. Stephanie at the office said they would check the drain Monday with a camera. I pray that more work is not needed. But I am very thankful for my membership and the people at Southern AC/Heating/Electrical/and Plumbing. They have helped me again. Thanks again Trevor!UPDATE: Levi came out to put the camera in the drains. I cant tell you what is in there but I learned from Levi that I have buildup of soap scum and junk in there looks like never cleaned out since house was built. That is 55 years. So now the dilemma is how to financially get the work done to fix it. Thank God for my membership because I have heard horror stories. Levi agreed to go over the issues with a family member because I need help with how to proceed. I may have a insurance on my line as well I have to check into. But all in all Levi was very professional and cared to explain things and told me I could always call with more questions. He also said hed call me back next week to see how things are and for an update as I may not be able to go a long time before I have to have them back out. But I know I feel better having them on standby as I work out how to financially get this job done. Yes, I know they have financing but I am still trying to recover from many financial obstacles. So pray I have insurance to help with cost. Thanks Levi. I will be speaking with you again soon I am sure.

Review 25 (2024-10-09 - Rating: 5)
Called them about my double sink backing up and not draining at all. They provided great customer service in getting an appointment for service. They also were quick to help get us in on a fully booked day for this emergency. Trevor was a great help of a technician. He was very informative or what service he was providing and what we needed to expect for the price and the work hell be doing to help resolve our issue. Love working with this company for our HVAC needs and plumbing issues.

Review 26 (2024-07-30 - Rating: 5)
So, if you have any concerns or questions about your HVAC like we had, I hope you meet the coolest fella named Tim, the young lady at the office was also down to earth. He came out to explain our current system and to give us a few choices for what our home HVAC requirements were to keep comfortable year-round. Great guy, they need to keep this fella around👍🏽.

Review 27 (2024-06-18 - Rating: 5)
If you need anything electrical done… please use SOUTHERN AIR…. their employee Jaylen Palmer to be exact…. I had a 400 amp transfer switch put in and I am so pleased that I chose this company. Excellent work, very professional, on-time, he knows what he is doing, extremely polite and respectful. Thank you for putting my mind at ease when the next power outage happens, I can sleep peacefully knowing that I had an expert installer and chose the best.

Review 28 (2024-11-01 - Rating: 5)
Trevor and Levi came out and were both so friendly and helpful. I was having major plumbing problems in my new home. They came out quickly and helped me solve a huge mess. At an affordable price. Would highly recommend their service to anyone!!

Review 29 (2024-11-11 - Rating: 5)
First the lady that does the dispatch service was great. Then Mr Trevor McClelland came out and was just the nicest and most professional person ever. He took the time to explain how our system worked and what it was made out in a clear and understanding manner. He, of course, completed the service with no problem and it was just all smooth.

Review 30 (2024-09-25 - Rating: 5)
Mr Charles was amazing at doing his job I completely understood everything in detail he also gave me the option of in house financing which I will be taking advantage of. He was very polite and patient in explaining. Again I look forward to having you guys do my work on my shed.He was on time Thank you

Review 31 (2024-10-11 - Rating: 5)
The plumbers, Al Scott and Stephen Black, from Southern Air came to my house to take care of several plumbing issues inside the house and out. Some of the work entailed getting very dirty! They were so thorough and knowledgeable. What a great job! They also made the time go quickly with their constant jokes and polite manner. So much fun! Thank you.

Review 32 (2024-11-16 - Rating: 5)
The Southern Air AC, Plumbing and Electrical staff was professional, experienced, and efficient. I was apprised of the new EPA 2025 mandates and offered an opportunity to consider purchase of a replacement unit. Joe took time to explain various Company warranties, as well as everything that was going on with my System. I appreciated that. I highly recommend Southern Air for all your AC needs!

Review 33 (2024-11-14 - Rating: 5)
Great place to work. Wonderful atmosphere, with an emphasis on safety and employees overall well being. They really seem to listen when I raise a concern and value our thoughts and opinions with regard to how we can improve and better serve our customers.

Review 34 (2024-09-11 - Rating: 5)
Very thankful to have Trevor with Southern Air out this morning to get a drain unclogged! Trevor was even a few minutes early of the scheduled time and did his job in the most professional manor! I am very pleased with his service. Thanks again!!

Review 35 (2024-09-26 - Rating: 5)
John is the best there is. a down home southern personality. I love it. And he’s very good at what he does. Thank you for Stephanie for recommending him. 💕

Review 36 (2024-11-29 - Rating: 5)
He is very polite and friendly. He is very knowledgeable with vast knowledge of the heating system. He did a fantastic job with ease. I would highly recommend him to anyone for check ups on there system, repair or replacement.

Review 37 (2024-12-28 - Rating: 5)
Doug is a gentleman. Also he is a knowledgeable professional, pleasant, polite and very thorough. I am very pleased with his work and service!

Review 38 (2024-11-27 - Rating: 5)
James Spearman was extremely pleasant to work with as well as professional and knowledgeable regarding helping with changing out my old thermostat for a new one. I would reccommend his services without reservations. Southern Air was able to schedule him to come to my home next day, and were respectful regarding my wishes for no filming within my home.

Review 39 (2024-11-17 - Rating: 5)
Overall, I was very satisfied with the service provided by the technician, Grant. He updated us on his schedule and arrived on time. The appointment included a winter service, which he explained the results. We especially appreciated his professional demeanor and willingness to answer all our questions.

Review 40 (2025-01-02 - Rating: 5)
Excellent service and very knowledgeable...and very friendly. I give him the highest rating available.

Review 41 (2024-09-26 - Rating: 5)
This is Cassie Culpepper & the Gibson family. We wanted to send out a HUGE thank you to not only the Southern Air Company and employees for all of their hard work and dedication to helping families like us, but to Mr. Dylan McCarty personally as well for working so hard to ensure our family a step further into moving into our new home. We thank ALL of you and very much appreciate everything you guys have done from the bottom of our hearts! Give them a call for any of your heating, cooling, plumbing, and electrical needs! They are incredible!!

Review 42 (2024-08-23 - Rating: 5)
Southern Air installed our generator. We were very pleased with their service. Dylan, Parker and Josh were very professional and pleasantAll very knowledgeable and courteous along with Ray who came out to give the estimate etc. He was very kind and professional also. All did a great job.I highly recommend them.

Review 43 (2024-12-10 - Rating: 5)
Bobby Terrell provided very professional in troubleshooting my furnace. He found the problem but took an extra step in checking my system. He found a crack in one chamber that was a safety issue putting out CO2 in dangerous levels, showed me, and we decided to change the system out. He went through the different options and we decided the best replacement for the house. Very knowledgeable. Thanks for sending him out.

Review 44 (2024-11-20 - Rating: 5)
Trevor arrived promptly and was extremely communicative about the process. He walked me through the trouble shooting steps and his resolution plan. Within 30 minutes, the issue was resolved. Trevor also cleans up workspace after himself. Much appreciated. I finally have waterflow.

Review 45 (2024-11-19 - Rating: 5)
Chris was timely, courteous, polite, and very knowledgeable. He took time to explain the duck cleaning process.Checked my inside filters. Explained to me how important it is to keep these air filters changed. I thought I was doing a good job until he pointed out that I had the filters in backwards. Told me what will happen by doing this; and sure enough the next filter was all apart. Just like he said. It was a pleasure and I was taught something that I didnt know.

Review 46 (2024-09-10 - Rating: 5)
Tommy was very knowledgeable about how to solve our problem. He was thorough and fixed our humidity issue. He added they could come back out to tweak our issue to get it just right. He also helped troubleshoot another unit that was rattling. I recommend Southern Air and they honored their warranty policy in our recently new unit. Great service.

Review 47 (2024-11-17 - Rating: 5)
Michael, thank you for taking care of our HVAC install. My wife and I are very happy with the service you and your team provided.UPDATE: Matt Love inspected our electrical system in our home recently. Excellent job! He explained all the things he was checking and why. He was very thorough and really showed he cares about helping folks catch electrical issues before they become a problem. Thanks for assigning him to inspect our home.

Review 48 (2024-09-06 - Rating: 5)
Jaylen and Jason just left after completing repairs on my AC unit, and I couldnt be more impressed. These gentlemen went above and beyond to ensure I was completely satisfied. Over the past four days, Ive had AC technicians, plumbers, and electricians from Southern Air working in my home to diagnose and fix the issue. Each professional was friendly, knowledgeable, and took the time to explain everything clearly. The level of service and attention to detail from Southern Air has been outstanding, and I highly recommend them for any home service needs.

Review 49 (2024-08-09 - Rating: 5)
Southern Air has been amazing to us. We cant thank them enough. We needed our electrical system overhauled and they came in and did just that. We cant thank Jaylen and Nick enough for their attention to details, their kindness and manners. They were informative and likable. Thank you Southern Air! We are greatly appreciative!

Review 50 (2024-11-07 - Rating: 5)
Great service! Responded fast and extremely helpful. Would 10/10 recommend.

Review 51 (2024-09-24 - Rating: 5)
Dylan, my wonderful technician bless his heart, he tackled this massive generator install all by himself. Words can not express my appreciation for his 1) professionalism, 2) politness,, 3) thoroughness, 4) knowledge, and 5) attention to detail.After the install he took the time to show me his work, where the control panel was, how things would work, and even ensured things were cleaned up and replaced after a long day of work.Southern Air youve got a gem there, hes a keeper. Please acknowledge him as top notch, a personal request from me. Thank you for affording me the opportunity to have him install my generator.

Review 52 (2024-12-10 - Rating: 5)
Sean is a nice guy that did excellent work. He was very straightforward and took the time to explain things and answer all my questions. He was very respectful of my home.

Review 53 (2024-11-03 - Rating: 5)
Jimmy Costello from Southern Air and Heating etc... was courteous, very knowledgeable and had my system back up and running in no time. I would be happy to have him work on it again in the future if need be.Now through no fault on Jimmy I had to turn around and call Southern Air and Heating etc... back out two days later. The outside unit would not start up. A very knowledgeable and also courteous man by the name of Tommy Parish came out found a bad electrical contactor got that part changed out and I was back up and running in no time. Thanks again you guys.I had Ethan Corbin out today. A young man who was very knowledgeable and also courteous. He found a tricky one. A lose connection on a switch that is never a problem. Thanks for getting up and running. Outstanding service as always.Today I had Al Scott out today. Now he was from the plumber side of Southern Air. This guy was really nice. He knew what he was doing and he fixed the problem in like 10 minutes. Thanks again Southern Air.

Review 54 (2024-11-07 - Rating: 5)
Matt Love was absolutely fantastic, very thorough and professional! He explained everything and offered multiple solutions to our problems, even presenting us with some GREAT financing options. I would personally request Matt to come out for any electrical inspection, and Im so glad I chose this company for our home!

Review 55 (2024-08-28 - Rating: 5)
I had no clue who to call for ac repairs. I looked online and picked Southern Air. Boy, am I glad I did. Came out the sane day I called. Tim couldn’t have been any nicer and got everything up in running in no time. If you’re looking for a dependable company Southern Air is it!!!! Ask about their maintenance contract. It’s amazing… No more worrying is a great feeling. Give them a call!!! Thanks again Tim.

Review 56 (2024-08-21 - Rating: 5)
Chris did a great job. Did everything he could to fix the problem without jumping to the most expensive quick solution. I appreciate that kind of care about not hurting peoples wallets. Professional, on time, and explained the issue and how it was repair. Thanks again.

Review 57 (2024-06-10 - Rating: 5)
John Stephens did a great job of explaining the issues going on with my old system. And to what will be happening with the install of a new system. I appreciate that very much. And Mike Vanveckhoven did a great job of installing the new system. Its working as it should. And looking to continue using Southern Air for their heating and cooling services.

Review 58 (2024-08-29 - Rating: 5)
We are very pleased with other air. We called on Monday morning around 8 o’clock and they were here by 10 o’clock. They fix the problem and we were so pleased, Mr. Tim was very professional,. He was considerate and respectful. We highly recommend him with any of our air conditioning problems. You will be happy.

Review 59 (2024-09-16 - Rating: 5)
Richard was very professional and kind. He explained what he was doing as he was doing it so I was never lost on what was happening. Given the fact that he had to come out late on a Sunday night to fix a unit, he had a very friendly disposition. Technicians like that are exactly why we use Southern Air.

Review 60 (2024-08-06 - Rating: 5)
Joe arrived at 11 pm, diagnosed our problem and got us set up for repair. Very courteous and professional. Andrew took care of our pricing and payments the very next day. Ethan was so respectful and professional and had our new equipment professionally installed very quickly. I 100% will recommend this company to anyone in need of ac repair!

Review 61 (2024-12-03 - Rating: 5)
The service technician was very courteous and was really clean.He was cautious with his equipment and attentive to what he was doing.Very clean with his excess stuff he did need or was scrap.Cleaned up after himself. Will recommend him as a very professional individual.

Review 62 (2024-08-14 - Rating: 5)
The staff at Southern Air Heating Cooling and Electric are awesome. My air conditioning went out yesterday and I made a phone call the same day and they had someone out there the same day. I mean what company you know that will do that. There arent enough words to express my gratitude. If you live in Louisiana you know it gets hot. So if anyone is looking for a good reliable company this is the one. Am not telling you what I heard am telling you what I know. This is the company to go with.Thank you Thank you so much.

Review 63 (2024-11-17 - Rating: 5)
Charles came and got me very well taken care of. He was very thorough, professional, and kind. I have become a member and am honestly very satisfied about my purchase. I look forward to business with Southern Air in the future!Edit: Second time someone has come since I have purchased their monthly service. Donald Selmon is the most knowledgeable person I have ever met regarding electricity and AC/Heating. He was so professional and informative, and I learned so much from his assessment. I am extremely impressed and grateful he came out. If you need someone good, I can sincerely say I believe this guy is one of the best to ever do it. Highly recommend

Review 64 (2024-07-17 - Rating: 5)
Trevor was absolutely awesome. He was friendly and informative. He literally left our bathroom cleaner than it was before he fixed everything. I’m big on customer service and I always appreciate when someone is as pleasant as he was, I’ll for sure be a repeat customer and I’ll refer Southern Air whenever I can. Ask for Trevor…seriously!

Review 65 (2024-10-17 - Rating: 5)
John was very professional and helpful with all my questions i had. He was able to accommodate and get my new equipment installed! Highly recommend John for and work needing with Southern Air. Thanks so much!

Review 66 (2024-11-06 - Rating: 5)
Just finished an appointment with Jaylen P. and have to say he was friendly, knowledgeable, professional and courteous. He prepped the work and had it done quickly, then walked me through testing everything to make sure it was complete. Definately 5 stars deserved!

Review 67 (2024-08-30 - Rating: 5)
Me and my husband were very satisfied with our experience yesterday. Mr. Joe Horton did an amazing job working on our AC unit( during a storm mind you) trying to figure out what was causing our unit to not work properly. He took the time to explain in detail what was causing our problem with our unit for the inside and outside unit. He also explained a few different options we could go about with getting it repaired and what specific parts needed repair the most. He even took the time to not only show us all the readings he was getting but also showed us what they should have been for our specific unit. Me and my husband are first time homeowners and had no experience in that kind of stuff, so we are very grateful that Mr. Joe Horton took his time to go into detail about everything we needed to know. Thank you so much for taking your time to come out and help us with better understanding of our unit and what options we could go about on getting it repaired

Review 68 (2024-12-12 - Rating: 5)
These installers were very professional and very efficient in their work ethic. They done the install fast as I were concerned. Really friendly and knowledgeable of their job . Great work GENTLEMAN.

Review 69 (2024-12-06 - Rating: 5)
Young man explained what the problem was and had it repaired in short time. Very courteous I might add and gave me his business card if I should need him again.Merry Christmas to Sean and everyone at Southern Air

Review 70 (2024-07-26 - Rating: 5)
My experience Ray Parish was very informative and he was professional and took his time to explain what could be done. When I got the estimate I contact him because I had some question he immediately called and we went over the estimate and I approved the estimate. If all the employees in this company are like him I would recommend them. My thanks to him.On July 18 Dylan McCarty(Electrician) and Parker Davis(Plumber)they came to install the Quick connect to my natural gas meter, soft start to my Ac and Interlocking switching box and ran wire from the interlocking box to the other side of the house where the generator was going to be connected. Both were very professional. When they were done they hooked up Generator and explained step by step what to do and then switched breaker to see what we could run. We ran AC, lights in the laundry, master room, master bath, kitchen lights and refrigerator. Awesome team from the estimate to the install. Would not hesitate to recommend this group. Thank you Ray, Dylan and Parker.

Review 71 (2024-11-18 - Rating: 5)
Richard of Southern Air is highly professional, thorough and provides excellent customer service with attention to detail. He does the job RIGHT! Trustworthy and honest….

Review 72 (2024-08-23 - Rating: 5)
John Mckinnis of Southern was A+++ SIMPLY SUPER. Great customer service. Very thorough in diagnosing a very complex plumbing problem on a 61 year-old house. Equally patient in explaining the work to be done. The front office ladies of Jackie and Stephanie got us on the schedule immediately. I wish there were more American businesses like this.

Review 73 (2024-12-20 - Rating: 5)
Trevor was very knowledgeable and customer friendly. He came in and did what was necessary to get our plumbing problem corrected. We couldnt have done it without him. Thanks

Review 74 (2024-09-02 - Rating: 5)
Joe is an excellent technician. He was a pleasure to be around, very friendly, and incredibly knowledgeable at his work. He made quick work of troubleshooting our issue with our AC system, and did everything he could to accommodate our situation until we could have the issue resolved.

Review 75 (2024-11-20 - Rating: 5)
Sean was great to work with. He explained things well and came up with a great plan moving forward with the work needing to be done. I look forward to continue working with Sean on getting the necessary electrical work done around the house.

Review 76 (2024-11-21 - Rating: 5)
Mr. Levi was great! Really kind, helped us with all sorts of stuff! Very personable and knowledgeable. Would definitely recommend him to anyone!

Review 77 (2024-12-06 - Rating: 5)
Jaylen was very good at his job. He located the problem immediately and started fixing it. I believe he had some excellent training by the way he fixed the problem in minimal time. Thank you Jaylen.

Review 78 (2024-10-02 - Rating: 5)
Cal and Dean were very friendly and went to work as soon as they arrived. They were able to answer all my questions and get all the work done in no time. Chris was very professional and helpful. He answered all my questions and explained what was wrong and how it could be repaired.

Review 79 (2024-08-01 - Rating: 5)
Jaylen was extremely helpful. He showed up on time, listened to my issues, and got right to work. He explained the problems he found and 45 minutes later my kitchen was back in business. Great service once again.

Review 80 (2024-12-10 - Rating: 5)
Sean came out late one night when I reported a fishy electrical smell. He checked the entries house, showed me everything that could be an issue. Just absolutely superior service. Love Southern!

Review 81 (2024-07-03 - Rating: 5)
Mr. Selman was absolutely fantastic. He explained everything to me in an easy way for me to understand as a young new home owner. He got me a great quote fast. He was very easy to talk to kind and very respectful. He emailed me my estimate before he left and made sure I didnt have to wait around to figure out my households next move. This man knows his stuff!

Review 82 (2024-08-06 - Rating: 5)
Thank you, thank you, thank you!My mother, Melba, is so happy with her new generator and enjoyed working with Southern Air throughout this process.She was particularly impressed with Dillon, Parker, and Joshua. They were professional, capable, courteous, neat, and efficient and just nice to have on the job. One example: They went above and beyond helping her with site selection and prep and left everything looking great!Well done, everyone!

Review 83 (2024-09-01 - Rating: 5)
Joe Horton is a very hardworking and knowledgeable young man. Hes dedicated to making sure you know exactly whats going on with the unit being serviced and he also breaks down options to getting the unit repaired or replaced. He also doesnt worry about time, just getting the job done. Keep it up Joe!!!

Review 84 (2024-07-16 - Rating: 5)
Excellent Service.💕 Technician came to our home minutes after I spoke with someone from the company. Tim was a very pleasant & informative young man to speak with about our needs for a new system. Great customer service definitely makes the difference on what you’ll decide. Thank you

Review 85 (2024-09-09 - Rating: 5)
Was respectful a great job and am surprised how nice he was, did everything to make it as cost effective for me gave me several choices. Cleaned up after himself not leaving g a mess at all not one speck. Took all parts away. Thankful for Southern Air 😊 Happy Camper,! All that has been here are very respectful and to finally learned about the thermostat just perfect now. Thanks Southern Air service you all are wonderful team and Andrew you are making it happen. 😊

Review 86 (2024-12-05 - Rating: 5)
Tyler was pleasant but 335.00 for 15 minutes in labor is a bit extravagant. But Jimmy diagnosed it and he was here at least an hour so maybe it covers both technicians. Just saying wow! Everything cost so much now everywhere.

Review 87 (2024-10-17 - Rating: 5)
Doug was very professional and detail oriented. He explained the issues he found and what needed to be done to make things right. Top notch work and customer service to fix the problems and have my electrical service restored

Review 88 (2024-10-21 - Rating: 5)
Trevor had excellent personality and a pleasant demeanor. I would recommend Southern Air as the company to do business with. They were prompt in resolving my plumbing issues.

Review 89 (2024-05-02 - Rating: 5)
Thank you Mike for doing a wonderful job installing this wonderful new unit . We can feel a big difference . Everything was done so neat . The team made us feel very important and we did not have to wait long at all for the install . Thank you SouthernAir.

Review 90 (2024-10-04 - Rating: 5)
Very fast on after hours service for just $79! Matthew was very professional and got my pilot light on my gas water heater litright away. Thanks again on great service and a fairafter hours price.

Review 91 (2024-12-06 - Rating: 5)
Mr. Spearman was professional and friendly. He came out to check our heating unit for carbon monoxide. He answered all questions. I would consider him a great asset to the company.

Review 92 (2024-11-30 - Rating: 5)
Trevor did a wonderful job at our house! He called when he was on the way and he was friendly and professional at our house. Drain unclogged just in time for Thanksgiving! Thank you, Trevor!!

Review 93 (2024-12-18 - Rating: 5)
My wife and I very satisfied with the work that was done here Yesterday. Your guys was on time. They got the job done I mean, I was just telling my wife how professional they were and we are definitely going to use you guys again if we need you thank you very much.

Review 94 (2024-12-19 - Rating: 4)
Outside of my house not being jetted during the original repair, and then not being scheduled after they were made aware, Anthony came out and did a great job at getting our water lines working!

Review 95 (2024-12-13 - Rating: 5)
The service was excellent. He took the time to explain what was happening with the piping in my attic and helped me find the most cost-effective solution for my needs.

Review 96 (2024-07-14 - Rating: 5)
Chris called to let us know he was on the way and he was at our house at the exact time he stated. We talked briefly, he went and did some troubleshooting and within 5 to 10 minutes told us what the problem was and what it would take to fix our system. He gave us the amount of the call and repair and we gave him the ok to proceed. He had to go pick up some materials for the repair but was back to our house in about 15 minutes. He went about repairing our unit and finished very quickly. He took pictures of everything he did and emailed them to me after he was through. Chris also sent a copy of the invoice and I paid him. It was exactly the price he quoted me. Chris was very personable, pleasant, and friendly and did a great job. We were pleased and will use Southern Air again if the need arise.

Review 97 (2024-11-08 - Rating: 5)
Dylan was very thorough and knowledgeable. Keep me informed during entire inspection and provided 4 different solutions at the end of the inspection. Thank you for the exceptional service.

Review 98 (2024-12-03 - Rating: 5)
Joe Horton was Amazing. He was very knowledgeable and professional. I really appreciated the time he took to explain my options and the reasons behind why certain services needed to be completed. I was very happy with the service he provided.

Review 99 (2024-08-02 - Rating: 5)
Mr. Reynolds was very professional. He came in and went over each of my concerns, giving me a choice with fully explained quotes for each of my options. I was quite pleased with what I chose and the price seemed fair. I am looking forward to starting the work to update the electrical setup for my house on Monday.

Review 100 (2024-11-22 - Rating: 5)
Tim came out to give us an estimate on a new system. Very professional and answered my questions in a way I could understand. I use Southern Air for all my AC & heating problems because of their people like Tim. Give them a call.

Review 101 (2024-11-14 - Rating: 5)
Super easy to work with, very fast service, and the installers were amazing. Deen and Trey were fantastic! We are definitely Southern Air customers for good!

Review 102 (2023-05-11 - Rating: 5)
We discovered a leak this morning about 1030am from our hot water heater. We called Southern Air and within 30 minutes, Derek R came and assessed and gave a quote. And then not even an hour later James C was here to install. It took only 2 hours to drain, removed the old and install the new water heater. We are so very pleased! Thank you, thank you, thank you. Never what you expect, but feel like they really took care of us and gave us the best possible price! We didnt need it but they offered financing, and a warranty came with the water heater. Yay. Derek, thank you for coming so quickly. And James, you were so professional, thoughtful and pleasant. You didnt leave a mess and you were so conscientious to keep water from getting everywhere, which I cant imagine would be easy. Thank you!

Review 103 (2024-07-29 - Rating: 5)
Sean was extremely courteous, professional, and knowledgeable. I felt very comfortable with his ability to do the 220 wiring for my new spa

Review 104 (2024-08-17 - Rating: 5)
Josh came by & fixed my A/C in a good amount of time. He was absolutely kind and patient with all my questions. Great company!

Review 105 (2024-11-18 - Rating: 5)
The services we have received from Southern Air / Plumbing have been top tier. Technical team was experienced and honest, finding problems that previous plumbers had not. Consider this company for your plumbing and AC needs.

Review 106 (2024-11-13 - Rating: 5)
Had excellent service work done on my AC from Jimmy at Southern Air. Timely, knowledgeable, courteous and efficient. Would definitely recommend this company for any air conditioning work.

Review 107 (2024-09-24 - Rating: 5)
Donald is a very knowledgeable hard-working guy. Fix my AC very quickly and provided me with valuable information for the future. He also informed me about a lot of perks his company offers.

Review 108 (2024-10-11 - Rating: 5)
Very reputable company. Very professional. Customer service excellent. Detailed in assessment.Clearly explains work to the customer. Thanks to Charles for coming out and we will be getting back in touch with you.

Review 109 (2024-11-13 - Rating: 5)
Tim Newell did a great job! He was professional, knowledgeable, and took the time to get the unit cooling much more efficiently! I am Very happy with my service today, and plan to continue using Southern Air for my current and future homes!

Review 110 (2024-09-16 - Rating: 5)
Dylan was the technician who installed the electrical components for my whole home generator. He was professional, punctual, and took the time to answer all my questions. I highly recommend their service.

Review 111 (2024-08-15 - Rating: 5)
Was very satisfied with Chris. He checked out our a/c thoroughly then explained what was going on with it. He gave us various options to choose from & what each one detailed. Very friendly & knowledgeable. Very satisfied with his work.

Review 112 (2024-07-02 - Rating: 5)
We called Southern Air because our a/c froze up & within just a few hours they had John (Tech) here. Super friendly, well-mannered guy that knows his stuff. He was very thorough in inspecting the inside & outside of our unit. Found the issues immediately. He went over everything with us, in detail & with pictures, about what needed to be repaired & about the future upkeep that needs to be done to hopefully prevent further issues. We also signed up for the monthly maintenance plan that Southern Air offers on HVAC, plumbing & electrical for less than $15 per month. I highly recommend this company!

Review 113 (2024-12-04 - Rating: 5)
Sean was very professional and knowledgeable. He had detailed explanations of the problem and how to fix it. I really enjoyed the experience and would highly recommend.

Review 114 (2024-10-18 - Rating: 5)
Excellent service by Mr Buckner. He performed my repairs and made sure everything was working properly and kept me informed on progress throughout the whole process. Very knowledgeable.

Review 115 (2024-12-13 - Rating: 5)
Michael was very professional, helpful, and informative. He worked efficiently were and quickly. Would definitely recommend.

Review 116 (2024-08-05 - Rating: 5)
Matt Love was very courteous and he presented and explained everything, well! He was very patient and listened to my questions/concerns. And his follow-up was great!

Review 117 (2024-09-07 - Rating: 5)
Anthony T. Was awesome at his job. He figured out my issues with my pipes and garbage disposal. He pointed out every thing the last tech failed to mention. He gave me a full break down of all of my options. He was nice enough to come by after working hours because the first tech wasnt able to make the original appointment that was set up. Thank u Anthony for your assistance.

Review 118 (2024-07-23 - Rating: 5)
Tim’s done an excellent job throughout the entire process making sure everything met my expectations.Austin and his team installed the equipment and completed the process.He was very knowledgeable and answered all questions.

Review 119 (2024-07-11 - Rating: 5)
Anthony was very knowledgeable and very helpful while also being price conscious and laying out all of our options. Got us signed up for their service plan which immediately paid for itself by saving us more on our service and providing a discount on any additional services we may need. 10/10

Review 120 (2024-10-08 - Rating: 5)
Thank you Southern Air for sending Mr. Costello to service my air conditioner. He was very clear and professional about the job he was doing for me. He provided info concerning the advantages of signing up for the rewards program. What an asset he is to your company.

Review 121 (2024-06-22 - Rating: 5)
Had 50 gal water heater estimated and installed in about 4 hours. Emmett was so very polite and accommodating! He answered all questions! He and his guys were very conscientious about carefully installing the tank as to not hit the walls and cleaning up afterwards. And he and Levi also helped me save money with a valid coupon that was available. This is the second time I have used them for plumbing work, and I am very satisfied!! Thank you! 😊

Review 122 (2024-07-05 - Rating: 5)
Mr. J. Preuett was very professionally and knowledgeable about the products and services they provide. Also, he was very helpful in explaining the features, and benefits of each system which made it easy in making the best decision in selecting a system. I would definitely say he did a superb job. Thank you!Debra W.07/05/2024Mr. Michael Edwards was very punctual, courteous, professional, very detailed. He ensured me that everything was working properly. Also, Mr. Edwards and his team worked diligently, very knowledgeable, and efficient in completing the installation of A/C system in a timely manner. Mr. Edwards did an exceptional job.Thanks to the entire staff and management at Southern Air of Shreveport for their dedicated services.Debra W.

Review 123 (2024-06-16 - Rating: 5)
Dean was outstanding. Call to let me know when he was on his way and called again to let me know he was here. He was super welcoming and let me know that he was going to make sure I would have air running in the house today. He was very efficient with finding the problem, fixed it in a jiffy as well as took pictures so anyone on the team could be aware of what was done. Great customer service. Definitely an asset for Southern Air. Im glad I decide to be a shield member with yall. Thanks team!!

Review 124 (2024-04-30 - Rating: 5)
Had a great experience with mr Stephens,he answered all my questions and even explained everything in detail . Thank youMr Cal Rose and the partner did a great job installing the AC units very happy with their work,my house now at the temperature we all love great job God bless

Review 125 (2024-09-19 - Rating: 5)
Our a/c unit started dripping, called Southern Air late Friday afternoon, not expecting to see a technician until the following week. Within an hour, Chris L. was in the attic diagnosing the problem. Very professional and friendly; explained what the issue was and got our old unit back in service. Would definitely recommend Southern Air

Review 126 (2024-07-05 - Rating: 5)
Mr.spearman gave great explanations and was very thorough in helping diagnose the issues with our AC. He gave excellent service and was a genuinely good guy, Id use him again for sure and recommend them to friends and family.

Review 127 (2024-12-17 - Rating: 5)
Dylan was a big help, helping install our new stove and he was quick and efficient with his works. Highly recommended!

Review 128 (2024-12-03 - Rating: 5)
Incredibly pleased with the service I received today. Grant was very knowledgeable and professional, courteous, and on time. Highly recommend. Five stars.

Review 129 (2024-10-31 - Rating: 5)
OUTSTANDING WORKER WHO IS VERY PRECISE IN WAY OF WORKING, VERY THOROUGH, an Asset to this company- he goes about getting his job done well , he is respectful and so far I noticed he knows what he doing & knowledgeable he knows about troubleshooting..& he knows his occupation -*****Thankful for individuals who know & LOVE THEIR JOB!!! I NOTICED THAT ABOUT MRBOBBIE TERRELL!!SALUTE

Review 130 (2024-01-23 - Rating: 5)
Very professional proficient and Friendly Mr. Costello and Alec is So kind and very helpful. Thank you for getting the air back up and running for my 92 year old mother. This is my second time using you guys and i have no regrets. Betty Woods, from Little Rock, Arkansas.Thanks Deen, I heard that you were very kind and professional. Yall have my business and I will highly recommend you guys to others in Shreveport and surrounding areas. Thanks again

Review 131 (2024-10-05 - Rating: 5)
Chris did a great job. Explained the issue in an understandable way. Fixed immediate problem and provided information to help decide what our next step would be.

Review 132 (2024-12-20 - Rating: 5)
Ethan serviced our unit today. He was friendly and efficient. Very thorough service. Highly recommend him.

Review 133 (2024-08-29 - Rating: 5)
Time Pruett was very kind, friendly, knowledgeable, helpful… I could go on and on. He got us fixed up and has initiated future business to get us set up for preventative maintenance. This company has a keeper for sure.

Review 134 (2024-12-22 - Rating: 5)
Service was great, tubs are draining again, employees were professional.Had a minor incident where we werent put on the schedule for a follow up. But besides that fully satisfied.

Review 135 (2024-11-16 - Rating: 5)
Chris provided us with prompt and outstanding service, and displayed a very pleasant disposition. I would definitely call him again!

Review 136 (2024-07-18 - Rating: 5)
My family and I had a great experience with Ray Parish. Ray was very knowledgeable, answering each and every question we had regarding the purchase of a home generator. Our budget was set and Ray went above and beyond to ensure our needs were met. If you are in need of a home generator, give Southern Air a call; ask for Ray!

Review 137 (2024-12-10 - Rating: 5)
Bobby was great and very informative. Made sure to go over all of our options and took the time to explain it all. Thanks again!

Review 138 (2024-09-19 - Rating: 5)
Mr. Joe Horton, our representative from Southern Air, was courteous, knowledgeable, and willing to work around my mother’s hearing disability, which we both appreciated greatly. He worked hard while here and was thorough in his evaluation. He provided accurate information and answered all our questions. He assisted me in filling out paperwork due to my total blindness which was greatly appreciated. I highly recommend this man and his company to anyone getting there. Air unit serviced.Mr. Michael Edwards and his helpers were our installers. They were friendly, knowledgeable, and worked hard to complete our installation as quickly and efficiently as possible. They were also cognizant of and respectful of our disabilities. They provided me with a thermostat I can feel. We really appreciate them and highly recommend them as installersMr. Greg Allman came here, after our electricity went off a couple. Of times and messed up our thermostat. Our air was at 61 degrees, and we were freezing. I called Southern Air, and he came out not long after. He was quick, courteous, and professional. He reset our thermostat and offered to come back anytime we needed him. I highly recommend this representative. He was very aware of my mother’s hearing disability, and willing to speak so that she heard him..

Review 139 (2023-11-30 - Rating: 5)
If you’re on the lookout for a top-tier, dedicated heating, cooling, plumbing or electrical service, look no further than Southern Air Heating, Cooling, Plumbing & Electrical. They have proven to be an exemplar of exceptional service coupled with genuine commitment to customer satisfaction.I reached out to them late on a Sunday due to an issue with my water heater. Not only did they respond promptly, but they also managed my home warranty diagnosis, maneuvering through the cumbersome paperwork and process without adding any stress to me.By the very next day, a team of their well-trained and professional technicians arrived at my home to replace my water heater. They worked meticulously ensuring that all was in order, and their demeanor was nothing short of pleasant and professional.It’s clear that Southern Air prioritizes customer satisfaction, professional adeptness, and swift action above all else. I genuinely appreciate their help and am thrilled with the performance of my new water heater.

Review 140 (2024-11-21 - Rating: 5)
Very professional and courteous… technician Ethan Corbin is a true asset to your company! Extremely pleasant experience. Thank you.

Review 141 (2024-11-22 - Rating: 5)
Had a leak in my wall from bathroom sink line and John Mickinnis was sent out to fix it. He is very professional and was quick to find the damaged area of the pipe.

Review 142 (2024-10-11 - Rating: 5)
I came home from work and my toilet was CLOGGED CLOGGED a little embarrassed but hey I called them first got an estimate and called three more companies to non were available so I called RIGHT BACK less than 15 minutes they were Very friendly and said they would take care of me and THEY DID. The plumber named was Steven and he came right in and did his inspection and DID HIS MAGIC WORK AND IT WAS LESS THAN 20 minutes VERY PROFESSIONAL AND ADDRESSED ALL MY QUESTIONS HES THE GO TO MAN AND THE COMPANY SOUTHERN AIR PROVIDED A1 SERVICE and the customer service guy KEN WAS VERY HELPFUL AND KIND. Thanks soooooooooo much 10/10

Review 143 (2024-09-18 - Rating: 5)
Dacota was very professional and did a good job representing your company. He was personable and more importantly he explained all current and possible future issues. Thank him for a job well done… Jerry Staton

Review 144 (2024-10-18 - Rating: 5)
Richard Roland is not a five. He is a 10! Did everything we asked and then more. Very professional, thorough, and very friendly. Look forward to seeing him again!

Review 145 (2024-10-02 - Rating: 5)
John was very professional as well as timely in his arrival. He looked over everything and pointed out several items that need to be corrected. He was very efficient and polite.

Review 146 (2024-12-05 - Rating: 5)
All of the crew were Professional, not with just the mechanics and knowledge of their job but with me. I ask they answered. Very personal no mater what I ask. Very very good.

Review 147 (2024-09-24 - Rating: 5)
John McKinnis came out to evaluate some faucet repair. He was very pleasant and professional. Explained everything to me. Would highly recommend Mr. McKinnis service.

Review 148 (2024-08-08 - Rating: 5)
It was an absolute pleasure to work with Donald. He came in, explained to me what my options were then turned around and told me what I could expect. He was knowledgeable and made me feel Like the job is going to get done right!

Review 149 (2024-06-26 - Rating: 5)
Charles is very Professional, he came out the next day. Fast service and he explained what needed to be fixed and the cost up front. I highly recommend Southern Air of Shreveport for all your electrical problems. Oscar did the repair work, he is very Professional and courteous, Im so glad I called Southern Air. I highly recommend their services.

Review 150 (2024-12-31 - Rating: 5)
Tim was a good man, shared the quotes and warranties, thank you for giving me the big picture.

Review 151 (2024-07-13 - Rating: 5)
Chris Love was a pleasure to meet. Came out on a Sunday, and let us know what was wrong with our AC. Jacob came out and him and his brother installed the AC in one day, and gave us a full run down with what he did. Expensive… but well worth it.

Review 152 (2024-10-20 - Rating: 5)
Charles is a very personable individual. He has a caring and positive attitude. A professional with the skills and knowledge to ensure the job is complete. A true asset for your company.

Review 153 (2024-09-25 - Rating: 5)
Matt Love did an electrical inspection and was great! He was very knowledgeable and made sure he explained everything he was doing and that I understood. Thank you

Review 154 (2024-08-06 - Rating: 5)
Ethan Corbin was the service person who came out to do a a check up on our generator. He was very professional. He was knowlegdeable and polite.

Review 155 (2024-10-07 - Rating: 4)
Tommy came to my house. Inspected the system. Explained what he thought was the issue. He relieved my mind by stressing that i wouldnt pay for it since i already paid almost $16,000. I will post additional info on my church forum when I’m sure this takes care of it

Review 156 (2024-09-04 - Rating: 5)
We purchased our generator from here 2 years ago. Sean has been taking care of our yearly maintenance and keeps it running smoothly. Highly recommended to anyone wanting a generator.

Review 157 (2024-08-08 - Rating: 5)
Donald actually helped me properly diagnose the issue I have had with my AC for going on 2yrs and using other companies previously. Wonderful to talk with, I highly recommend them!

Review 158 (2024-08-31 - Rating: 5)
I’m a property owner that lives out of state and solely relies on great customer service . The staff at Southern Air provided details about my AC unit, options to repair or replace and then great financing options. They were able to replace the outside and inside unit the same week I spoke to them . Very please all around

Review 159 (2024-06-25 - Rating: 5)
John was very professional andextremely knowledgeable about my issue, even with 40 years of DIY fixes from previous owner. He presented multiple options and offered affordable financing. I will definitely be doing all my plumbing business with him.

Review 160 (2024-12-16 - Rating: 5)
Ricky came in, figured out what the problems were. Had a plan to fix everything. Ordered what was needed to finish the job. Looking forward to having it all installed soon.

Review 161 (2023-10-03 - Rating: 5)
James P. Was very quick to respond to my need of a new ac unit. After waiting 2 weeks for another company, he came to my house within an hour of my call. The new unit is going in 24 hours later! So prompt and efficient. Just like when my new generator was put in. I highly recommend Southern Air for all your needs!

Review 162 (2024-08-02 - Rating: 5)
Tyler Stringham and his coworker, Kyle did an excellent job of replacing the return air grills for our HVAC system. They were professional, friendly and paid attention to details. I’m happy that I chose Southern Air.

Review 163 (2024-12-14 - Rating: 5)
James is avery nice, polite, and personable guy. He answered all questions with a smile. Fantastic customer service.

Review 164 (2024-06-18 - Rating: 5)
Bobby came to my home and delivered an outstanding service. His attitude was prima which means excellent. I believe that young men like him will forever keep your company in high demand. Keep up the good work Bobby and remember to keep on meeting the needs of others and your needs will be met in return. ( Mr Gardner)

Review 165 (2024-06-19 - Rating: 5)
I was very pleased with the quality of work I received from Southern Air. The professionalism of their service technicians was amazing. Anthony Turner made his initial inspection at nearly 9 PM - and it was not a “rush job” on his part. He was thorough and took his time in reviewing with me the issue and payment options. The next day, he made contact prior to his arrival, performed an amazing job in replacing a hot water heater, then reviewed the job with me and was prepared to answer any questions I may have had. I fully recommend Southern Air for any plumbing and HVAC needs you may have.

Review 166 (2024-06-20 - Rating: 5)
I met Trevor from Southern Air this morning to do a sewer line clean out. He was very professional and courteous making it a great experience with southern air. I highly recommend using Southern Air if you need any plumbing, hvac, or electrical jobs. Price was very fair also, I will definitely be reaching back out to them for any future issues I have. Thanks for being a great company and having quality technicians.

Review 167 (2024-11-29 - Rating: 5)
Tyler was professional, courteous and provided us with possible time constraints for our parts and assured us of the maintenance policy.

Review 168 (2024-10-15 - Rating: 5)
Dillion & Nick were the BEST they came out explained everything they were going to do and finished the job in a very timely matter . Very nice young men . Would differently call on these two again.Lisa M Sonier

Review 169 (2024-09-26 - Rating: 5)
Great experience with Sean. He was very professional and explained everything that’s done during our service today. We are very pleased with his work!

Review 170 (2024-12-14 - Rating: 5)
First your service call out people were very good at helping me ! i actually thought you were another service center down the street from you ! your service man was Grant and he communicated thoroughly the problem he found and the repairs he made ! i give Grant a 10 plus!!!

Review 171 (2024-08-01 - Rating: 5)
Charles was so extremely helpful. Gave me quotes for multiple packages and let me know of solutions to potential issues in the future. HIGHLY RECOMMEND!!I also had Emmett come out to look at our water heater. He was also extremely helpful in explaining the ins and outs of the water heater and what work needed to be done. I also got estimates for future work. HIGHLY RECOMMEND!!!Had Dacota come by to do a routine check up on our HVAC system. He was very informative and gave me great tips for maintaining our system. Also gave great advice for keeping pests at bay that can cause issues.

Review 172 (2024-09-24 - Rating: 5)
•09/24/24 John S came out to perform annual maintenance on our two heating units. He was friendly, professional and thorough. He explained things to me that I hadn’t been previously aware of. I feel that he did a very thorough job of taking care of a lot of little issues that will make the systems perform better and longer.•09/23/24 Ricky and Trevor came out to check out a slow-running bathtub in an old a$$ house. They were very courteous, friendly, considerate and thorough. They explained everything to me and answered all of my questions. They are actually the perfect representation of a professional organization.I highly recommend Southern Air.•5/15/23 Kasey came out and diagnosed and repaired/rebuilt one of our leaky toilets. I’m glad that we had that option instead of replacing the entire toilet which was better for my budget. It’s good as new now and we’re so happy.•Mike came out again and serviced both our hvac systems and also worked on one that was run into by the gardener.He was friendly, helpful and courteous as always.•Kasey arrived on time and offered great communication as to what was going on with my plumbing situation. He also did a great job replacing my hose faucet. Hope to do business again.John arrived on time and was very friendly and professional.He installed a new gas line and made sure that everything was functioning properly. He was very helpful and I appreciate him.•Mike arrived on time and was very friendly, knowledgeable, and professional. He was great at walking us through and explaining lots of things we didn’t know about the system.•He had great suggestions for some issues that we were having.•He represents his company very well.•Nick arrived on time and was friendly and professional.•Nick was helpful and I really appreciated him explaining my options in a way that was easy to understand.•I’m a senior on a fixed income and I’m grateful that he gave me two options for the work that needs to be done.•Anthony arrived on time and was courteous and professional.•Though he was sent out as the wrong person for the job (not his fault) he was helpful in giving me advice on some issues I was having.

Review 173 (2024-06-28 - Rating: 5)
James was awesome! He correctly diagnosed the problem and carefully explained it to me in simple terms I could understand. I appreciate his professionalism and patience as we asked many questions? Thank you Southern Air. You have a gem in James!

Review 174 (2024-07-13 - Rating: 5)
Joe was very thorough explaining the problem with our a/c and contacted the company to send out a plumber to clear the drain line. This is Saturday so his prompt action is appreciated. Joe was very prompt and courteous.

Review 175 (2024-08-29 - Rating: 5)
Joe was punctual and professional. Very respectful and hard working. As a tandem, Joe and Doug powered through. Solid, stand up guys!

Review 176 (2024-07-18 - Rating: 5)
Stephen a technician from Southern Air who diagnosed the area where my kitchen drain could have leaking (it didnt leak while he was on-site). Several days passed and I noticed where the leak was coming from. I made an appointment to have it repaired. Stephen came out and change the part, which had a hair line crack. His attitude was very pleasant and friendly. I very happy with work perform.

Review 177 (2024-07-08 - Rating: 5)
Tim explained everything in detail and was very helpful. Would recommend him to anyone. We had a funeral and having food at the house when the air went out. Fit us in and did everything he could to help us. Takes a special company to do that.

Review 178 (2024-12-02 - Rating: 5)
Southern Air technician Donald Selman was very knowledgeable and helpful during his initial visit to diagnose the problem with my HVAC system. Highly recommend.

Review 179 (2024-06-11 - Rating: 5)
Great communication and friendly service technicians. John M was helpful with a plumbing issue. Tim N did a very thorough AC inspection & offered additional advice since the home is new to me.

Review 180 (2024-08-13 - Rating: 4)
UPDATE: A tech came out about an hour after I called and was able to diagnose and fix the drainage issue. Our AC is now blowing cold.The installation techs were awesome. The machinery is a different story. I paid cash for two Trane XR 3 ton units. 3 hours after they left the whole upstairs unit went dead. Thermostat was blank and everything to do with the unit was quiet. The breakers didnt flip. The surge protector is intact and working. Its like the safety went berserk and the unit just died. Or maybe the wiring wasnt done right? I dont know but their after hours tech is supposedly booked out through midnight but theyll try to squeeze us in... At some point... Maybe.

Review 181 (2024-09-15 - Rating: 5)
I appreciate the same person that put my generator in came back to service it .Parker always works in a courteous and professional manner. He gave me piece of mind.Thanks again Parker and Southern Air .

Review 182 (2024-12-04 - Rating: 5)
I contacted Southern Air on Sunday at 7:29 am when I realized my heater wasnt working. Dacota was the on-call technician and he came around 9 am and diagnosed that the blower was out. He explained the issue, a way forward, and was so kind explaining everything.

Review 183 (2024-08-23 - Rating: 5)
Trevor was very professional with recommend him at request for future service calls if possible, outstanding attitude and their detailing his explanations to the job that needed to be complete

Review 184 (2024-07-09 - Rating: 5)
Tim Newell did great work for me and it was reasonable, especially considering the problems he ran into from a simple regular maintenance call that turned into 3 visits through no fault of his. The drain line kept tripping the auto-off switch for some crazy reason. He ended up replacing the drain line and putting in new vent on it. Bless his heart this guy was determined he was not giving up until all was running smoothly. Very professional and considerate of my needs. Highly recommend. Been a member for years.

Review 185 (2024-07-15 - Rating: 5)
Tyler was very thorough and explained everything he did. He was very kind and respectful. He let me know of a couple of issues to be aware of that may need to be replaced soon.

Review 186 (2024-07-14 - Rating: 5)
From my call late yesterday evening to a call brihht and early to schedule a plumber Southern Air has been the beat. Matthew was very kind and professional. He explained everything to me and quickly got me on the schedule to have my water heater replace next day.

Review 187 (2024-06-21 - Rating: 5)
Bobby replaced a part on my AC unit, he was very professional and kind. He did a great job and got my system up and running quickly. I am very happy with the service I have gotten from Southern Air.

Review 188 (2024-10-20 - Rating: 5)
Bobby was extremely professional and knowledgeable. Quickly diagnosed the issue and resolved it in no time. Great guy and quality work.

Review 189 (2024-10-17 - Rating: 5)
Levi did an amazing job. Explained everything very clearly. Very professional and polite. Austin and his coworker did a wonderful job installing a new AIR/HEAT system. Everyone has been very pleasant to talk to.We have been so pleased with this company. Always professional and friendly. Tyler has been out 1 times now and he does a wonderful job!!

Review 190 (2024-09-08 - Rating: 5)
Michael Goodman did a great job . He got the part in and our air running smoothly. My only complaint was the steep cost.

Review 191 (2024-08-12 - Rating: 5)
Stephen Black was very thorough trying to find my plumbing leak. It took them longer than expected but eventually they found the culprit. He was attentive to my questions and kept me in the loop all the way through the process. I only wish they had checked the toilet prior to cutting the sheetrock. The leak ended up being the problem. Overall, Stephen did a great job!

Review 192 (2024-08-13 - Rating: 5)
My service professional was Anthony and he was very thorough. He addressed my plumbing issue promptly. Highly recommend!!