Neil Kelly Seattle

Located in Seattle, Washington

Address: 5840 Airport Wy S #131, Seattle, WA 98108, United States

Phone: +1 206-343-2822

Rating: 3.9

Services

On-site services
Language assistance
Wheelchair-accessible car park
Wheelchair-accessible entrance
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-02 - Rating: 5)
We had an excellent experience with Neil Kelly in all aspects of our bathroom remodeling project. The designers were great to work with and we had good craftsmen especially the lead worker Dave Eberhardy. We are very pleased with the tile, cabinetry and Japanese toilet. They kept the house clean and made it very easy on us.

Review 2 (2024-11-13 - Rating: 5)
We chose Neil Kelly to do our kitchen remodel and it turned into a bigger project than we expected given the usual challenges with a big remodel.The team has been amazing and were really happy how it has been turning out. Special call out to Merri, our designer, who has come up with some amazing design ideas, helped us navigate difficult choices, and just put a smile on our face whenever we saw her.Just a huge difference when you know you have such awesome group of people that do amazing work and do the best to make sure youre happy with the result.

Review 3 (2024-11-14 - Rating: 5)
I worked with Meri Patton on a kitchen, master bath, and hall bath renovation. She was wonderful - professional, timely, efficient, and talented. She was particularly adept at considering my ideas then adjusting them with her eye for design to fit the space. Couldnt have asked for a better design experience!

Review 4 (2024-11-12 - Rating: 5)
Working with Meri on our remodel/refresh project was a pleasure! The design process went smoothly thanks to her patience, professionalism and guidance. Her enthusiasm and cheerful nature was always welcome

Review 5 (2024-01-29 - Rating: 4)
Our experience with Neil Kelly has been mostly positive. We had our three bathrooms remodeled first. The design process with Jamie and Sophorn was fairly seamless and we were open to most of their ideas and selections. Choosing materials can be overwhelming, but Jamie and Sophorn were able to discern our tastes and presented a smaller array of choices that were very manageable. The quality of workmanship was very good; the tilers in particular did an outstanding job. The project manager, Tony, kept everything on schedule with very little downtime. At the end of the remodel we were extremely happy with the results.Our kitchen remodel had a few more bumps along the way. Again, Jamie and Sophorn presented us with a design and materials that were in line with our tastes and preferences. Our main problems were the availability and scheduling of subcontractors which resulted in delays, particularly with the flooring. Another delay occurred when the lead carpenter left Neil Kelley and the continuity of installing the cabinets was seriously affected. The result of this was a miscommunication in how the cabinets were laid out. The placement of cabinets impacted the clearance of drawers and a cabinet door; also impacted was the desired clearance between the counter and adjacent family room furniture. Had we not had the change in personnel installing the cabinets, we believe these issues would have been addressed in a timely manner and rectified without adding more delays. However, throughout the process, we were very happy with the project manager (Tony), as he stepped up to address problems as best he could, even coming to the house on a weekend to address a plumbing leak. At the present time, we are still awaiting a cabinet door to address the previously mentioned cabinet clearance problem.Overall, our experience with Neil Kelly has been very good; we are pleased with the majority of the workmanship. While the cost of our remodels was high, there were no cost overruns. Our advice to prospective clients would be to always stay involved with the day-to-day progress and to speak up when you have questions or if things dont look as expected.

Review 6 (2024-04-11 - Rating: 5)
We learned about Neil Kelly because they are a sponsor of KUOW, Seattles public news station, and thought that such a community-minded company was a good bet to provide honest, ethical, and quality services. This turned out to be totally correct. Their staff in Seattle were phenomenal - from the knowledgeable, skilled and creative designers to the conscientious, available and experienced project manager and highly skilled craftsmen. Their advice was spot-on, their access to the best products and sub-contractors amazing, and their determination to complete our kitchen/utility room remodel in a timely manner, even in the face of several unexpected and unavoidable problems (like a failed HVAC system that had to be replaced while they were working) was remarkable. The entire staff were at all times patient, friendly, responsive and always true to their promises. We cant say enough good things about Neil Kelly in Seattle.

Review 7 (2023-01-10 - Rating: 5)
Kitchen Remodel Review: We had Neil Kelly come and bid on our kitchen remodel. We needed all new cabinetry and to add and move some appliances and change a doorway and add a pantry cabinet nearby the kitchen. We have a galley, L-shaped kitchen and we wanted to maintain that footprint. Amanda Sava was our designer and we think she was excellent. A photo of part of the remodel is on the website. The demolition and building crews were excellent and cleaned up nicely and daily. The sub-contractors were all great as well. We have lived with our new kitchen for about a year and a half and are very happy with it. It still looks new. We have new lighting, floating shelves and a light, airy look. Amandas design solved several problems, took care of our concerns and added beauty and function to our home. For us it was worth the cost. Its nice to work with professionals.

Review 8 (2023-01-10 - Rating: 5)
I needed a design/build partner to put in new bathroom on our bottom floor. We spoke to three different companies, one took a look and gave us a quote on the spot (YIKES) and two others said it couldnt be done for space reasons. Neil Kelly came out, loved the idea and ran with it. The process could not have been better with our designer Jamie and PM Tony. We had the best time designing the space and then seeing it come today. Despite a challenging market, the entire project was only delayed by one week. They kept us in the loop every step of the way, and when we had questions they were right there. Even towards the end of the project we had a heating issue in our house that was concerning. Our PM Tony came out at 8am on the weekend to make sure it wasnt their work (it wasnt). And he STILL had it fixed for us by their partners. Truly above and beyond. I wouldnt hesitate to work with NK again, what a fun project.

Review 9 (2018-01-09 - Rating: 5)
My experiences with Neil Kelly (Seattle, WA) and their designer, Diane Foreman, have been great. A recent kitchen remodel was a game changer in our house. Diane listened to us, as well as kindly directed us, which I needed. The end result is beautiful and wonderfully efficient, for our cooking and entertaining needs. Her previous designs with our Master Bedroom & Bath have totally stood the test of time and we continue to enjoy those spaces as well. Highly recommended.

Review 10 (2022-05-04 - Rating: 5)
The crew from Neil Kelly stands out above others for their professionalism, quality of work, and dedication to customer satisfaction. Having worked with various contractors over the years, I’ve found that the real difference is not when everything goes smoothly but when unexpected problems occur. Remodels are tricky, especially during this time of COVID, labor shortages, and supply chain issues. Mistakes can happen. However, throughout our remodel I found Neil Kelly to be great at communication, flexible when changes had to be made, and determined to get the job done right and to our satisfaction.

Review 11 (2018-01-12 - Rating: 5)
Diane Foreman from Neil Kelly (Seattle) remodeled our 1986 kitchen assisting us with creative space planning and guidance throughout the entire project. Her communication skills are excellent. Everyone on the project was professional and did high quality work. We are very pleased and would highly recommend them for any remodel project.

Review 12 (2023-08-10 - Rating: 5)
I had an excellent relationship with Neil Kelly. They kept me in the loop during each stage of remodeling my bathroom - no leaving without saying when theyd return. I felt they were competent, hard working, and they quickly completed the job at hand.

Review 13 (2024-11-13 - Rating: 5)
Meri Patton was amazing to work with on our kitchen and bath redesign process. She listened carefully and provided some beautiful and cost-effective design options for us. Her work is meticulous and the end results were amazing. Meri is truly wonderful to collaborate with and a real treasure at Neil Kelly!

Review 14 (2014-12-09 - Rating: 5)
I used to be a reseller of Neil Kelly Cabinets and know them to be a brand with the highest integrity and commitment to customer service. Their Solar group is newer to Seattle. My project was not without its hassles and challenges. The City of Seattle can be tough to deal with and can be sticklers for detail.I did experience three major setbacks during the process of solar installation on my house. In some cases these were due to Neil Kellys inexperience. Having said that, I measure a company on their ability to respond and react to a problem when it arises. On that front, they stood tall, worked hard to address the issue in a timely fashion, showed honesty and took responsibility where applicable.True to the nature of their brand, they proved to be a trustworthy and integrity driven company with a commitment to treating their customers well.

Review 15 (2024-10-11 - Rating: 5)
Neil Kelly did a beautiful job with our bathroom remodel, from the design stage to the construction and finishing. The bathroom turned out better than we had expected!There were many subcontractors, some were new, supervision was spotty. All issues were fixed to our satisfaction although the project took around 3 months longer than we were expecting.

Review 16 (2018-07-25 - Rating: 5)
I cannot speak highly enough of Anna Lovel and the great design for the kitchen she and her team designed and built for us.Anna has a special eye for desig and made the whole experience really pleasent for us - and we stayed in the house during constructions. Everyone working in our house were extremely conciderate and made sure to make it as smooth as possible for us.Thank you Anna and Neil Kelly - We love our kitchen!

Review 17 (2024-11-13 - Rating: 5)
Meri is topnotch when it comes to planning and designing homes.

Review 18 (2023-08-08 - Rating: 5)
Attended a free kitchen remodeling workshop here. Very professional and informative presentation, with no heavy sales pitch. Would definitely attend other offered workshops.

Review 19 (2024-08-27 - Rating: 5)
Neil Kelly did an excellent kitchen remodel for me. They went above and beyond to find and replace a defective beam, and diagnosed and resolved the ventilation problem in my house -- things that were not in scope initially.

Review 20 (2021-11-20 - Rating: 5)
Neil Kelly is a fantastic design/build consultant. We are having our kitchen and bath remodeled and they are doing an unbelievably good job!!

Review 21 (2024-01-15 - Rating: 5)
Neil Kelly completed a major remodel of my kitchen and dining room area in 2023. The design process and resulting design was stunning as was the quality of the work. We had some hiccups with scheduling along the way (July - Nov) but that’s pretty normal these days. Would definitely recommend.

Review 22 (2018-01-25 - Rating: 5)
Working with Neil Kelly was a great experience. From design to completion I felt in excellent hands. Diane Foreman was extremely knowledgable, offered many options, kept me away for wrong choices and was always available via phone or text. As the project continued and we ran into issues, I worked with her and the project manager, James Herbert to address options and explore the best materials. The kitchen and guest bathroom were both completed and are both beautiful and functional. I chose high end finishes and am very happy. They always kept things clean, organized and professional. I never felt I was not in control and the team valued my suggestions and in the end I am extremely happy. I plan to use Neil Kelly for future projects. Major thanks to Diane for all she brought to the design and to James for keeping me up to date and informed. Highly recommended. It was an awesome experience.