Thompson & Thompson Service Group

Photo of Thompson & Thompson Service Group

Located in Savannah, Georgia

Address: 5019 Ogeechee Rd UNIT C, Garden City, GA 31405, United States

Phone: +1 912-549-1515

Rating: 4.6

Services

  • On-site services
  • Appointment required

Categories

  • Plumber
  • Electrician
  • HVAC contractor
  • Septic system service

Photos

Comments

  • Review 1 (2024-08-31 - Rating: 5)

    We had an issue with tree roots in the main line due to a crack in the pipe. The first technician came out to find the pipe; he was courteous. The next technician conducted the repair, the next day or two; he was courteous as well and polite. No problems thus far since the repair in July 2024. I would recommend them for this type of plumbing services. I do not remember the technicians name but they have great customer service.

  • Review 2 (2024-12-03 - Rating: 5)

    From the scheduling to the installation (water heater), the customer service and technician were AWESOME!!! I highly recommend.!!!

  • Review 3 (2023-10-24 - Rating: 5)

    Tim from plumbing managed my gas conversion project. I felt very taken care of with his professionalism and suggestions. Sid from the electric team also helped set up a new outlet. Timely, efficient and professional too. Communication was great and nice team effort. Thanks T&T!

  • Review 4 (2023-06-23 - Rating: 5)

    T&T came out promptly for an emergency repair on a holiday weekend. We were so grateful for their service and ended up hiring them to install a new tankless gas water heater. They were able to complete the installation right away and were friendly and professional. They provided frequent communication throughout the process and we are so happy with the final result. Thank you Thompson and Thompson!

  • Review 5 (2023-08-27 - Rating: 4)

    Very nice people, experienced technician who was very professional. Services were done in a an hour and correctly. Only thing that wasn’t great was the prices charged. Over $500 for changing two ceiling lights and two light switches seemed way overpriced. That’s the only reason I gave 4 stars.

  • Review 6 (2023-05-31 - Rating: 5)

    Tim and Preston were great !They arrived as scheduled and were friendly and helpful.Since we werent able to repair our toilet, they were able to fix the problem. Trustworthy and honest! The simple fix was reflected in the charge.Thanks to Tim and Preston--They should be recognized for this !

  • Review 7 (2023-08-13 - Rating: 5)

    From the first call everything was awesome the ladies answering are soo helpful! We had Terry come out to our house today and he was great very professional. He went out of his way to make sure everything was good and even called us back later to check! We can’t say enough good things about Terry and Thompson and Thompson.

  • Review 8 (2024-12-05 - Rating: 5)

    Just had an extremely efficient and effective service completed by Justin. Great communication, prompt arrival, excellent service. Thanks.

  • Review 9 (2018-10-22 - Rating: 5)

    Danny was very nice. He came in for our residence after an emergency call. Poor guy had his work cut out for him. He did the jobs in a quick timely matter, and made sure the problem was fixed. He made small talk with me a few times which was better than the previous tech who didnt even speak to me. I never even was told his name. I would hands down tell them to send Danny back out if I needed Rooter Man services. He was excellent!

  • Review 10 (2017-10-27 - Rating: 5)

    Being a business owner myself, I know how important great customer service is and Bruno was awesome! This was our first time using RooterMan Plumbers and we are very impressed. First, it was an emergency call on Friday morning and all other companies I called could not come until Monday. But Amanda at RooterMan was so friendly and helpful when I called, and they were able to come the same day. They kept me updated on when the field tech would arrive and they were on time and got our severe plumbing issue repaired quickly. Bruno explained everything he did and gave us suggestions for preventative measures in the future. And the price was very fair. This is a very professional company all around, from the person that answers the phone, to the field service technician, to Wendy who took our payment. We will definitely use them again and will refer anyone we know that needs plumbing repairs!!!!! Thanks so much...Dana

  • Review 11 (2021-04-18 - Rating: 5)

    Tim, of Thompson and Thompson (which I guess is a part of Rooter Man), did a great job fixing my sewer line blockage. He was very personable and gave some maintenance tips to help avoid this issue in the future. He was exactly on time, worked cleanly and quickly, and even did a quick replacement of a part in my toilet tank that was about to fail. He also took a moment to figure out the positioning of the sewer line in my backyard for my future reference. Overall excellent experience!

  • Review 12 (2017-07-12 - Rating: 5)

    I live in Brunswick, Ga. not many options when it comes to choosing plumbers in this area. Rooter Man Plumbers were out of Savannah, Ga. a good 90 miles from my location. The appointment was set for 9 am on a Monday, they called thirty minutes before to make sure I was at home and he plumber arrived at 9 am. I was amazed since the local people when you can find one are always late. Robert was the plumber who handled replacing the water supply line from the street to the house connection in my crawlspace. Hes as good of a worker as you will find and very polite. I would and have recommended this company to friends and family. The price charged was comparable to competition so you have to remember you get what you pay for. Im satisfied with the job and consider it a job well done.

  • Review 13 (2019-06-10 - Rating: 5)

    I had a plumbing emergency on Sunday, June 9, 2020. I called Rooterman and was in touch with Tyler within 30 minutes. He came to my house within 2 hours (he was on another call when I first spoke with him). Tyler assessed the problem quickly and cleared my blocked drain within 30 minutes. Tyler also took the time to educate me on what had happened and how to prevent it in the future. He kept his work are neat and clean and charged me a fair price. I have used Rooterman in the past for the installation of three new toilets and have always been pleased with their service. This time was no exception. I have also recommended them to several neighbors. Thanks for being there when I need you and providing 5 star service!

  • Review 14 (2022-03-02 - Rating: 5)

    They were able to schedule me for next day services. Very professional ! Preston came out this morning and fixed all my issues. He was very descriptive and what the issues were and how he planned to fix it. He was able to resolve all my issues upon the initial meeting.

  • Review 15 (2018-11-19 - Rating: 5)

    The entire process from calling and talking to a live person at 7:30am to the call telling me a technician was on the way to the service call itself was very smooth. Mike B, my technician, was courteous and professional. He diagnosed the problem and completed the service in a quick but thorough way. I was very pleased with the service and would use them again. BTW price was fair as well.

  • Review 16 (2017-12-27 - Rating: 5)

    I can’t say enough how grateful I am to Bruno and Rooter Man Plumbers! He figured out and fixed an issue with my gas line in just two quick appointments and a tiny fraction of the cost quoted by other plumbing companies. He was determined to use common sense to save me money and an invasive repair, and he was nice, respectful, and, and timely! Can’t say enough good things about my experience!

  • Review 17 (2018-01-22 - Rating: 5)

    Mason did a great job locating the leak I had under my garage. He did a fabulous job and the team of Rooter Man Plumbers were very helpful getting me the information I needed to have for the City and my home owners insurance. Would highly recommend using this great company and its TEAM!

  • Review 18 (2017-04-02 - Rating: 5)

    George and Timmy were committed to getting the job done right. They arrived on time and worked non-stop to make sure that they could finish the job with the least disruption to the neighborhood. When the city added a complication to the job, they handled it without a fuss. This was a full-day job, and throughout the day several team members stopped by to check in and offer help. Dennis and Madison stayed with George and Timmy to help them finish. You can tell that they love what they do. This goes a long way toward making the homeowner feel at ease. I highly recommend using Rooter Man. McKenzie and Amanda in the office were super helpful in getting the job lined up and responded quickly when I had questions. And when the job was done, George checked back in to make sure that everything was working well. I will definitely work with them again, and have already recommended them to my neighbors.

  • Review 19 (2018-07-07 - Rating: 5)

    John S. was very knowledgeable, professional and extremely polite. I will be recommending Rooter Man and John S. to everyone in my community and will definitely not hesitate to contact them in the future for any plumbing needs. The price was affordable and the service was excellent! It doesn’t get any better than that.

  • Review 20 (2018-01-31 - Rating: 5)

    Robert did a great job clearing our drains. He was very friendly but worked quickly and efficiently to get the job done. Robert provided the best service we have received from a plumbing service, and we have used several plumbers in the Savannah area. You cant go wrong with Robert.

  • Review 21 (2017-01-03 - Rating: 5)

    We just moved into our newly renovated home and realized we needed our septic pumped. Danny came out and was courteous, professional, and took the time to go over a few things before heading out. We would definitely use rooter man again and hope that Danny would be our guy again. Great job! You represent your company very well.

  • Review 22 (2017-06-13 - Rating: 5)

    We recently moved to Savannah on April 20th and made arrangements with Home Depot to replace counters and sinks in our kitchen and two baths. Just two business days before the new sinks were to be connected by their plumber, we were informed that he would not be able to complete the installation. David Griggs, our Real Estate Broker with Keller Williams, referred us to Rooter Man. They were great and scheduled the completion of the installation exactly when we needed it. We were so impressed that we also asked them for an estimate to replace our hot water heater and scheduled that to be completed the next few weeks. Robert B. and his team were timely, professional, informative and their services were very reasonable - providing excellent value. I would highly recommend Rooter Man to anyone requiring expert plumbing services in the Savannah area.

  • Review 23 (2020-04-14 - Rating: 5)

    Tyler came to address an issue with our kitchen sink clogging. He was prompt, professional and explained everything he was doing. It was a pleasure having him in our home. He did a thorough job and we believe he went above and beyond in making sure our issue was resolved to our satisfaction. Id feel more than comfortable referring Tyler to friends.

  • Review 24 (2016-07-30 - Rating: 5)

    I was very pleased with Rooter Man Plumbers. I called another company and they couldnt give me a time and I waited for 4 hours with no call so I called Rooter Man and they showed up an hour later. Jeremy was very kind and professional and did his job well on this very hot day. Thanks to Jeremy and everyone at Rooter Man!

  • Review 25 (2018-08-22 - Rating: 5)

    Had an emergency plumbing issue. Called and they came pretty quickly. John was awesome. Explained everything up front and fixed the leaking line quickly. Final charge was very reasonable. Will call them again if I ever need a plumber.

  • Review 26 (2019-08-21 - Rating: 5)

    Tyler of Rooter Man of Savannah did a great job at my daughters house yesterday. Very nice guy and got the job done. He stayed until he knew the problem was fixed. I am a real estate agent so it nice when you find a good trade you can recommend. Tyler gets 5 stars from me!!!

  • Review 27 (2017-05-08 - Rating: 5)

    We needed a faucet cartridge replaced on the bathroom shower. Jeremy and Tim were our techs this time and finished the job fast and efficiently. They called to say when they were on the way, which we like so youre not stuck at home waiting for several hours. We have used RooterMan Plumbers several times before also.

  • Review 28 (2018-03-10 - Rating: 5)

    We had a couple a backed up toilets and a slow draining tub. Virgil got us up and running in no time. I observed him to be very professional and very conscientious with his work. He was also an exceptionally nice man. I would highly recommend Virgil and Rooter Man Plumbers.

  • Review 29 (2020-02-06 - Rating: 5)

    The call to schedule an appointment was pleasant and choices were offerred. The technicians called on the day of the appointment to let us know when to expect them, arrived and went straight to work after being briefed and given a tour. The inspection and work was accomplished in a timely manner. The charge was less than I expected. I requested and received an estimate for additional work in a timely manner

  • Review 30 (2018-06-23 - Rating: 5)

    Amazing service. Even during the weekend John was able to get to us in more than a reasonable amount of time and was very professional and courteous. Our issues were solved and I will definitely choose Rooter Man Plumbers again and request John. Absolutely the best plumber experience

  • Review 31 (2018-03-02 - Rating: 5)

    Our needs were met in both quality service and price. We needed four sinks and two bathtubs replumbed with new fixtures. Virgil was respectful, clean, and professional. It is nice when someone comes to offer a service and leaves a friend.

  • Review 32 (2016-12-29 - Rating: 5)

    When I first called I spoke to Wendy, who could not have been more professional and friendly. Dennis arrived within two hours and immediately diagnosed and fixed the problem. He is extremely proficient and personable; this could not have been a better experience. I would recommend Rooter Man to anyone.

  • Review 33 (2017-01-19 - Rating: 5)

    We had a leak outside our home between the water meter and the house. I called Rooter Man Plumbers of Savannah and within 90 minutes had Jeremy at our home. The water leak was a small one and took some careful searching to discover the location. Once discovered, it was quickly and expertly repaired.I cant imagine calling a different plumber after this excellent experience!

  • Review 34 (2018-01-22 - Rating: 5)

    Mason P field technician did a great job fixing numerous issues I had on my farm at several different locations and structures. He did everything from repair jammed valves, to replacing faulty valves, to fixing broken water lines and even clearing clogged pipes that three previous plumbers were unsuccessful at clearing. He was prompt, polite, hard working and knowledgeable in all areas. He was more than happy to take on a few extra jobs that were not on my original work request. He even called my faucet OEM to arrange for warranty parts to be shipped in support of fixing my faulty kitchen sink faucet. Amanda back in the office was relentless in getting this service visit completed after numerous disruptions resulting from a spell of really bad weather in conjunction with my business travels. All in all, a very satisfying experience with the folks at RooterMan. It was great getting good service from all touch-points within the company and a fair, accurate and immediate bill before Mason left was most appreciated. Excellent job all around RooterMan. You are definitely in my permanent speed-dial.

  • Review 35 (2018-03-10 - Rating: 5)

    Virgil was so great! He literally rescued us on a Friday night when everyone else turned us down. He was so efficient and knowledgeable.Id highly recommend using his services. Hes such a friendly guy!

  • Review 36 (2017-07-19 - Rating: 5)

    Virgil and Madison very professional and kind during the repiping of my home at the fifth leak. I highly recommend these guys. They follow through on their promises. Keep in mind they treated my home as if it was very important. Awesome team to be around for the week. Thanks guys you will be the one I call.

  • Review 37 (2017-07-19 - Rating: 5)

    Robert B. was outstanding. He was here before the time expected allowing me to get back to work which was much appreciated! He went above and beyond digging down to the septic tank to identify the problem even though he could have left it for the company that would be pumping the tank. He was professional and informed me of the problem and how we could handle the repair. I would certainly call him again if the need should arise!

  • Review 38 (2022-02-27 - Rating: 5)

    They came on a Saturday to make sure we actually needed the septic tank emptied. Turned out we didnt and the plumber cleared the block in the main line. Awesome response time and honest employees. Our go to plumbers now.

  • Review 39 (2018-11-19 - Rating: 5)

    Danny and Ben came out and fixed a clogged pipe causing my kitchen sink to back up. They arrived promptly, and were polite and professional. They were diligent in checking each sink, toilet and dishwasher after clearing system of the clog to make sure drains were free and clear. They cleaned up after themselves, and left me a working sink. Thank you Danny and Ben!

  • Review 40 (2018-02-13 - Rating: 5)

    Very happy! Jeremy was very professional and got the job done. We were able to get someone out to our residence in one hour. Very prompt service and very reasonable price. Would highly recommend this company for plumbing services. Thanks again!!

  • Review 41 (2019-11-21 - Rating: 5)

    Prompt service, great communication from the office, friendly technician who arrived on time and gave a heads up call. Ben inspected our septic tank and gave us an honest opinion that it didnt need to be pumped. Would recommend this company and technician.

  • Review 42 (2017-03-14 - Rating: 5)

    The hot water heater in my vacation rental went out on a chilly day, and my guests were not happy. I called Rooter Man and within 45 minutes, George W. was there. He was very nice, quickly identified -- then fixed -- the problem, and it actually turned out to be less money than I had expected. Problem solved. I will call them again.

  • Review 43 (2020-02-21 - Rating: 5)

    Weve used Rooter Man Plumbers twice now. Would highly recommend to anyone who needs a plumber. After 4 attempts to set a toilet myself and being a female diyer who has some basic home plumbing skills, I was at a loss to why is it still leaking. George W came out to help. He was very curtious and listened as I explained and after only a few minutes solved my problem of a very small hole in the bowl of the new toilet. Went and exchanged the toilet and we are back in business. Thank you George and Rooter Man. The cost for him to come out and help was very reasonable.

  • Review 44 (2017-07-31 - Rating: 5)

    Called Rooter Man this morning based on the Google reviews. I impressed with the customer service on the phone, the quick appointment, communication and especially with Jeremy, who worked expediently and efficiently. Thanks for a job well done.

  • Review 45 (2024-09-25 - Rating: 5)

    Johnathan was on time, Professional and had the AC system up and running in minutes, Also checked the inside unit which was showing corrosion and explained in detail what to expect and what the company offered, Outstanding service.

  • Review 46 (2019-07-03 - Rating: 5)

    Jeremy was the technician who was dispatched. We were very pleased with him! Appeared to be very honest and knowledgeable. He fixed the problem. Will definitely use Rooter Man again!

  • Review 47 (2017-10-23 - Rating: 4)

    Had some kinks about toilet being wrong size (we supplied), but came out a second time and got it done. They confirm time frame day of, customer service follow up is great. Good for larger jobs, small jobs are tougher.

  • Review 48 (2017-05-22 - Rating: 5)

    My guys hit a gas line while digging post holes for a fence on a Friday afternoon. I called three companies and Rooter Man was the only one that would commit to fixing it that day. The gas line was repaired at 7pm on Friday, only three hours after calling them. I was very happy with the cost as well!

  • Review 49 (2017-07-03 - Rating: 4)

    Robert B. with Rooter Man was very knowledgeable, quick, and courteous. He came out quicker than expected, investigated the problem, and gave us the best advice he could when he was unable to perform the necessary solution himself. Id call him again if necessary.

  • Review 50 (2022-09-26 - Rating: 5)

    We had an issue a few months ago that returned and Thompson and Thompson came back out. Turns out our small problem was a massive one.One hole through our kitchen floor revealed a disaster under our slab. In the building or remodeling the prior home owners did NOT pitch our sewer pipe correctly and we had a very difficult situation to deal with.Chris Campbell was our technician and was ultimately the essential professional in his contact, courtesy and intensely hard work. While our problem was a major one lasting four weeks he was always doing his best to line up the outside resources and equipment needed to be there. It was a very expensive and difficult task, at 4 weeks and approximately 16k….but we shudder to think of using anyone else. They always cleaned up inside and worked with our working schedule.Don’t have photos of the outside trench, but it was pretty intense. They took care of our issue and made it right the way it should be. (They provided options as well and we went with the hardest, but the CORRECT option for future permanence)The vendors they did have to work with, at times were difficult to schedule, not Thompson and Thompson fault, they really pushed to get it done right.We appreciate working with Chris in our insane situation! :)

  • Review 51 (2018-10-31 - Rating: 5)

    We called Rooter Man on Monday and by Wednesday Danny came and fixed us right up. He was on time, was friendly and extremely efficient. He also gave me some advice on a couple other projects.

  • Review 52 (2021-09-13 - Rating: 5)

    I want to put a great word out… For quick response very quick call back and professional etiquette and courtesies. I actually had repaired and solve my problem before my appointment in the afternoon. Very impressed .I will definitely be using this company when I need them

  • Review 53 (2017-10-20 - Rating: 5)

    We had a clog that we couldnt fix on our own. I found a couon, in the ValPak, and called for service. They were friendly, helpful and quick. THe day of my appoontment, they called to let me know he was on his way, and he arrived on time! He was kind, curtious, VERY clean, expedient, and I couldnt be happier with our service! I highly reccomend Virgil at Rooterman!

  • Review 54 (2017-03-02 - Rating: 5)

    Chris and his helper Jacob have worked for us on another septic disaster occasion. This time lime the last Chris diligently analyzed the problem and set out to fix it as efficiently as possible. We are highly satisfied and will continue using th is company. Chris and Jacob are also very polite and considerate which is very important me.

  • Review 55 (2018-02-13 - Rating: 5)

    Tyler was awesome! Walked me through everything and all options. Quick and professioal. Great customer relation skills! Once job was done (capping off a leak), he walked me through everything again. Excellant!

  • Review 56 (2018-06-24 - Rating: 5)

    Had water backing up in tubs showers and sinks. They sent out one of the nicest guys john S and he found the problem and fixed it quick. He was totally professional and clean which is key..thank you john S

  • Review 57 (2018-09-26 - Rating: 5)

    I loved the service that I received from Danny at Rooter Man! He was very friendly, professional, and answered every question that I had and explained it in a way that I could understand! If you choose this company, request Danny!

  • Review 58 (2021-10-17 - Rating: 5)

    Tim was amazing: he was quick to get here, gave an up front estimate, and resolved our clogged sewer line quickly and professionally. Highly recommend them!

  • Review 59 (2023-01-02 - Rating: 5)

    Definitely the best company in this area to take care all your needs in my case with my A/C unit. They will come to your place within 24 hours max.

  • Review 60 (2017-10-25 - Rating: 5)

    Robert B knows how to fix the problem. He was courteous, articulate, hard-working and ready to go the extra mile for me and my family! I would recommend this company based on my experience with Robert B.

  • Review 61 (2017-05-18 - Rating: 5)

    Robert was very prompt and courteous. He was very professional and gave us a bid for our various options which we will consider. NICE MAN!

  • Review 62 (2017-07-05 - Rating: 5)

    So thankful for Robert. He took care of our problem in under an hour. And great customer service with a smile on a very hot day! Thanks again Robert! You were AWESOME!!!!

  • Review 63 (2019-11-21 - Rating: 5)

    James was prompt and prepared. The news he gave me was not what I wanted to hear(my elderly toilet would need to be replaced soon) but I appreciated his honesty.

  • Review 64 (2018-01-05 - Rating: 5)

    Tyler was very polite and professional. He got the job done! He also got wet, but kept on smiling. Will definitely use Rooter Man Plumbers again.

  • Review 65 (2023-03-16 - Rating: 4)

    They were good, professional and fast. I would recommend them. Also was able to finance through them which helped out during this high inflation that were in

  • Review 66 (2018-02-22 - Rating: 5)

    Are group of people here to help and are eager to help with your plumbing needs. We are moving our office to a new location and need a washer dryer hookup and they were on time and friendly. Great to work with.

  • Review 67 (2017-10-19 - Rating: 5)

    Jeremy came promptly and provided A1 service. Rooterman is highly recommended by me. Issues were completely resolved in under 1 hour.

  • Review 68 (2018-06-13 - Rating: 5)

    Two other local plumbers , after showing up, refused to snake my drain which was backing up all my bathrooms, Jeremy knocked it out in an hour. He was ready with a camera, hydrojet or to add a cleanout if needed be, fortunately it was not needed.

  • Review 69 (2017-08-23 - Rating: 5)

    Extremely happy with the service that has been provided to our company. We are a Property Management company here in Savannah and they are quick to respond to the needs of our tenants. Super happy with their service Highly Recommend!!!!

  • Review 70 (2017-08-10 - Rating: 5)

    Aaron was very professional through out the time of his job and did the job in a timely matter, thanks a lot and look forward to working with him and the crew at Rooter Man Plumbers on future jobs!

  • Review 71 (2019-03-25 - Rating: 5)

    Service was excellent. Within the first 30 minutes George was able to detect leak. The repair was finished less than 3hr. I would highly recommend

  • Review 72 (2020-11-17 - Rating: 5)

    I had an emergency situation with my plumbing, I called them that morning and they were able to come out that day and fix the problem. I will definitely call them again if any issues arises again.

  • Review 73 (2022-07-23 - Rating: 5)

    Service people were very knowledgeable. They worked all day to install my new unit and cleaned up after. Very good experience.

  • Review 74 (2017-07-20 - Rating: 5)

    Hi my name is Jerome Singleton when Virgil started the work for my family I had no idea what a good honest hard worker person I found in Virgil and I highly appreciate the job he did for me the job was completed and to my approval I have no bad News to say about this employee he truly earned five stars from my family and me.

  • Review 75 (2018-05-19 - Rating: 5)

    Danay V. Is our HERO. He saved the day. We had a storm in our bathroom. Read between the line people. Several service calls.HAZMAT was even called. Danny V. found the problem and fixed it. Thank HEAVEN and thank you Danny V.

  • Review 76 (2017-01-11 - Rating: 5)

    Mike did an awesome job getting to our property and handling things done in a professional and timely manner. I would recommend them to anyone!

  • Review 77 (2017-09-06 - Rating: 5)

    Great service from professional, very knowledgeable techs. Very fair pricing unlike other companies that have price gouged when we needed them in emergencies. Will recommend to everyone.

  • Review 78 (2023-08-29 - Rating: 5)

    Danny was very pleasant, knowledgeable and helpful. Very satisfied with his service work.

  • Review 79 (2023-07-21 - Rating: 5)

    Zach completed my HVAC installation. He was very professional and explained everything that was going on

  • Review 80 (2017-11-09 - Rating: 5)

    The duo that came to my house were very polite and well mannered. Treated my home with respect and courtesy, I would invite these men over to my home anytime.

  • Review 81 (2019-03-07 - Rating: 5)

    Best plumbers on Gods green earth. In and out, quick response, professional service, clean neat employees, friendly smiles, reasonable prices.

  • Review 82 (2020-03-24 - Rating: 5)

    Tyler was great! Did a fantastic job, in and out. Evert clean and straight before he left.Be sure and ask for Tyler!!

  • Review 83 (2019-04-19 - Rating: 5)

    Tyler was pleasant, skilled, and professional.I would use him again and recommend him to others. Very satisfied with service.

  • Review 84 (2017-03-06 - Rating: 5)

    Very professional and were on time. Took their time to explain what was causing the problem and then fixed it with no problems. I will definitely be using them again.

  • Review 85 (2018-03-23 - Rating: 5)

    James did good work, showed me what was going on, and we are satisfied. It is not his fault it costs so much.

  • Review 86 (2018-04-30 - Rating: 5)

    Customer service was great the technician Robert was experienced, polite and very informative. Very pleased with the service and will recommend this company to others.

  • Review 87 (2017-02-20 - Rating: 5)

    Awesome service. ....my Tech was Bruno...he was very knowledgeable and had over 30 years of experience. ...I will recommend them to anyone

  • Review 88 (2019-12-24 - Rating: 5)

    They were at my house before they said they were going to be which was really great the price of a charge me was very reasonable for the work that was done friendly service its a great company

  • Review 89 (2016-12-27 - Rating: 5)

    Great experience!! Great tech!!! I will be calling Rooter Man for all of my hotel repairs! Thank you!

  • Review 90 (2018-03-28 - Rating: 5)

    Great service.. Professionalism is on point. Time management is a five 🌟.. I am so happy I called and will recommend them to family and friends.

  • Review 91 (2022-11-16 - Rating: 5)

    Darin came out and installed a breaker in the main box witch able me to have heat. Thank u for the prompt response

  • Review 92 (2017-03-11 - Rating: 5)

    After hours emergency. Prompt, efficient, effective and fair. I will use them again for non emergency plumbing needs.

  • Review 93 (2017-05-31 - Rating: 5)

    Grade A customer service by Amanda and Grade A service by Robert. Thanks a bunch in getting me out of a bind on a holiday you guys are the best.

  • Review 94 (2017-02-21 - Rating: 5)

    Very professional! Answered all my questions and stayed until the job was done right. These guys dont cut corners!

  • Review 95 (2020-03-09 - Rating: 5)

    Work was great Marice the plumber that was sent did a clean speedy job. Very Pleased.

  • Review 96 (2018-11-16 - Rating: 5)

    Mike B. Was here quickly and was polite and he fixed our plumbing problem! Would highly recommend!

  • Review 97 (2018-04-29 - Rating: 5)

    Prompt and excellent service! The team identified and fixed leak immediately. I highly recommend them.

  • Review 98 (2022-10-13 - Rating: 4)

    The service was good, but almost $400 to replace a faucet?

  • Review 99 (2021-04-20 - Rating: 5)

    Work is top notch! Guys are always courteous and will explain in detail the situation. They come when they say they will.

  • Review 100 (2018-02-19 - Rating: 5)

    Simply put, these guys are the best!!!! Professional, friendly, and they treat your problem just like its their own...absolutely top notch!!!

  • Review 101 (2019-01-22 - Rating: 5)

    Danny did an excellent job working on our sink! Would definitely use again.

  • Review 102 (2019-11-16 - Rating: 5)

    Awesome team, thank you James for making sure my water issues were handled. You rock!

  • Review 103 (2018-02-22 - Rating: 5)

    Jeremy S. was very efficient and answered all of my questions. The entire process was very well handled.

  • Review 104 (2017-10-13 - Rating: 5)

    He came on time, gave an accurate estimate, was courteous and did an excellent job.

  • Review 105 (2018-06-28 - Rating: 5)

    Always fast, professional, and reasonably priced. Communication was good as well.

  • Review 106 (2017-07-18 - Rating: 5)

    Virgil was very professional, he found the leak, and did the repair in about 1 hour.

  • Review 107 (2020-03-17 - Rating: 5)

    Very thorough looking at what needed to be replaced and what just needed new washers etc.,Terry

  • Review 108 (2017-07-24 - Rating: 5)

    Super quick and professional. I didnt have hot water, and now I have hot water. Enough said, thanks guys!

  • Review 109 (2018-01-29 - Rating: 5)

    Thanks Robert B. you got us going. Will call Rooter Mans Plumbers of Savannah for next bathroom soon.

  • Review 110 (2017-04-15 - Rating: 4)

    Great job took a little longer than promise but the work was great.

  • Review 111 (2023-05-24 - Rating: 5)

    An incredibly responsive and professional resource in Savannah. Called them in during a construction crisis and they certainly delivered. So happy with this firm.

  • Review 112 (2019-11-14 - Rating: 5)

    Fast, friendly and got the job done. Highly recommended.

  • Review 113 (2022-10-27 - Rating: 4)

    So, Thompson and Thompson was fast, effective, and good. I had a leaky toilet where the service line broke and the tanks bolts werent as tight as they should have been.The technicians were very friendly. I believe they were done with the job in like 10 to 20 minutes, but as other people mentioned its 50 dollars for them to come out and the job for less than 20 minutes came out to be over $300.I kind of feel like I should have drove out to Lowes and got some better tools and have a YouTube ready.

  • Review 114 (2022-05-28 - Rating: 5)

    Again Preston saves the Day highly recommend Thompson and Thompson plumbing services! Im sure theyre HVAC is just as good.

  • Review 115 (2017-01-11 - Rating: 5)

    Danny gave the proper service we needed good people good service excellent job

  • Review 116 (2018-06-23 - Rating: 5)

    Jhon fixed a busted water pipe to my shower under pressure he gets 10 stars

  • Review 117 (2017-07-05 - Rating: 5)

    Rooter-Man provides expert plumbing services with great customer service from their administrative staff to their professional plumbers in the field. George W. and his team arrived within the estimated time frame and completed the attic replacement of our hot water heater in approximately 2.5 hours. The work was completed exactly per their estimate, and they honored a $150 coupon. We have previously used Rooter-Man for the installation of 5 sinks, a dishwasher and garbage disposal. We recently moved to Savannah and our real estate broker recommended Rooter-Man. We also highly recommend them for their excellent service, skills & experience.

  • Review 118 (2017-08-18 - Rating: 5)

    We needed a plumber right away and the company we had used in the past couldnt get to us for a few days. So we called Rooter Man Plumbers based on their reviews and are glad we did. Virgil arrived when they said he would, he was professional, he solved our problem quickly, and he really seems to enjoy his job. We would definitely use Rooter Man Plumbers again and we would ask specifically for Virgil. Hes great!

  • Review 119 (2020-01-22 - Rating: 5)

    We dealt with Ben, Nija, and Jacob today and all three were great!!! Honest, professional, and informative is what we got from them. They also answered all of our questions with no hesitation and provided great all around service. Hopefully we don’t have to see them soon, but if someone else does, I’d highly recommend this group. Thanks for everything!

  • Review 120 (2017-01-30 - Rating: 5)

    Instant service on clogged toilet and bath tub. Reasonable price.

  • Review 121 (2018-05-20 - Rating: 5)

    Very professional and prompt service. Danny was very courteous

  • Review 122 (2017-06-02 - Rating: 5)

    Robert was courteous and very professional- pleased with results

  • Review 123 (2018-01-26 - Rating: 5)

    The plumber arrived on time, and was very polite. He explained my plumbing situation and my options very clearly and gave me a price quote. I was very much satisfied . Tyler was very efficient and the job was done within the time frame he gave me. I would highly recommend Rooterman.

  • Review 124 (2018-05-09 - Rating: 5)

    Switched out a kitchen faucet. Virgil and Tim showed up on time and completed the job quickly and accurately. Also, left the work area very clean. Excellent work. Will definitely use them in the future.

  • Review 125 (2018-06-20 - Rating: 5)

    Arrived when they said and kept on contact with me. Mr Jeremy worked diligently to unstop the pipes. Wendy is helpful and very efficient. Highly recommend them for all plumbing jobs

  • Review 126 (2017-10-13 - Rating: 4)

    Bruno did a great job. Told us about a faucet warranty we were not even aware of. Clean quality work. Very skilled and knowledgeable. Only downside was that we were quoted a price to install our faucet so we accepted. It apparently took longer than expected and we were charged an extra 1/2 hour. Since the original quote was a specific price for the job and not an hourly rate I would think that the original quote should have been honored. If it was not for this pricing concern - I would have easily given his work a 5+ rating.

  • Review 127 (2017-08-03 - Rating: 5)

    Rooter Man had Jeremy out to me in about an hour. He quickly diagnosed and fixed the problems in both of my bathrooms keeping me informed the whole time. Rooter Man is not the cheapest but they are reasonable and very very reliable. I definitely feel like I got my moneys worth.

  • Review 128 (2017-07-22 - Rating: 5)

    Excellent service, quick and professional, would highly recommend!

  • Review 129 (2017-03-24 - Rating: 5)

    He showed up on time and completed the job in a timely manner and was extremely professional. I have used the company 3 times and will be a repeat customer . They have saved the day once again. Thanks from Hair Bar Savannah

  • Review 130 (2020-02-28 - Rating: 5)

    Ben and Zach were very professional and thorough. Job well done. Highly recommended with fair pricing.

  • Review 131 (2017-01-20 - Rating: 4)

    While this was not an emergency , we did have a leak that required shutting off the water to the house. Rooter-Man was able to come that day. They estimated a time and provided a 30-45 min heads up. They arrived when they said they would and gave us an estimate for the cost of the work. Chris was the technician. He made a successful repair in under one hour. I do not have comparison information to tell you if their rates are comparable to other plumbers. I would consider using them again.

  • Review 132 (2017-12-22 - Rating: 5)

    Arrived on time, did the job as promised, left no mess. Very professional and friendly. Will definitely use again if needed.

  • Review 133 (2017-09-04 - Rating: 5)

    We had professional and quick service. Our leak was fixed quickly and we are pleased with the work that was done. I would definitely recommend.

  • Review 134 (2017-01-09 - Rating: 5)

    Dennis w was great. Very helpful and informative. Went the extra mile to help us.

  • Review 135 (2020-03-11 - Rating: 5)

    Maurice was very professional and courteous. He answered all of my questions and listened to my concerns. I would call on this service again to handle any plumbing issues.

  • Review 136 (2017-07-01 - Rating: 5)

    Had a quote for plumbing to be redone. They sent someone different who did something completely different and charged almost double. I called Gary, who investigated, sent out the right person, and all was done as originally asked at no extra charge.

  • Review 137 (2018-01-15 - Rating: 5)

    Mason can out and looking my fireplace and give me good information and I was happy with the service. Good company

  • Review 138 (2018-05-31 - Rating: 5)

    Friendly efficient service and took time to explain steps to resolve issues. Highly recommended.

  • Review 139 (2017-12-13 - Rating: 5)

    Rooterman gave us an appointment for the same day and called us 45 minutes ahead to let us know our plumber, Tyler, would be arriving. He arrived on time, diagnosed the problems, gave us an estimate, purchased the necessary parts, and completed the work efficiently. We highly recommend Rooterman.

  • Review 140 (2019-04-27 - Rating: 5)

    Knowledgeable technicians, great customer service, fast and efficient!

  • Review 141 (2018-06-13 - Rating: 5)

    Great service and advice from two professionals!

  • Review 142 (2017-06-20 - Rating: 5)

    Great Job Robert! Very professional!

  • Review 143 (2018-04-18 - Rating: 5)

    Prompt and courteous. Would use again.

  • Review 144 (2018-11-12 - Rating: 5)

    Very good professional service from Danny and Doug

  • Review 145 (2017-07-22 - Rating: 5)

    Very professional and helpful, highly recommend this company

  • Review 146 (2020-03-19 - Rating: 5)

    Their service far exceeds any similar service I have had in the past

  • Review 147 (2020-09-10 - Rating: 5)

    The young man came to our home and fixed our problem...We are very happy.

  • Review 148 (2017-08-15 - Rating: 5)

    Friendly staff and great company

  • Review 149 (2017-02-15 - Rating: 5)

    Always great customer service

  • Review 150 (2017-01-09 - Rating: 5)

    Good job

  • Review 151 (2023-11-21 - Rating: 5)

    Excellent

  • Review 152 (2022-05-26 - Rating: 4)

    Great Service

  • Review 153 (2016-12-31 - Rating: 5)

    Very responsive and thorough

  • Review 154 (2017-06-11 - Rating: 5)

    Punctual , professional, friendly service!

  • Review 155 (2018-05-14 - Rating: 5)

    5 star Master plumber!

  • Review 156 (2018-11-13 - Rating: 5)

    Fast, friendly, professional

  • Review 157 (2022-10-02 - Rating: 4)

    Courteous and professional

  • Review 158 (2020-07-04 - Rating: 5)

    Very knowledgeable.