Roto-Rooter Plumbing & Drain Services
Located in Savannah, Georgia
Address: 4110 Meding St, Savannah, GA 31405, United States
Phone: +1 912-231-7686
Rating: 4.7
Services
- Identifies as women-owned
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Repair services
- LGBTQ+ friendly
- Credit cards
Categories
- Plumber
- Contractor
- Drainage service
- Excavating contractor
- Repair service
- Water jet cutting service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-19 - Rating: 5)
The technicians showed up about four hours after I contacted them. The office gave me a two hour window for the arrival. They arrived right in time Austin and Jay were great. They cleared the blockage quickly. When they ran a camera down the line, they found the line was broken and offset at the break. That wasn’t great news, but it was very good that it was found. I will recommend them any time I hear of plumbing issues. I think Austin and Jay really know their stuff. -
Review 2 (2024-12-28 - Rating: 5)
Y’all, our rental’s mainline backed up on Christmas Eve, and Roto Rooter had Stewart out to us within an hour. He had to take out a toilet, go get an additional machine, and dig into the side yard to find the issue. He persevered, cleared the blockage, and had the yard and bathrooms spic and span before he left…on Christmas Eve! We are forever grateful. -
Review 3 (2024-10-31 - Rating: 5)
I want to say thank you for taking care of the problem for me at my rental property. Everything was done in a professional manner and my tenant commented on how nice the guys were and how they cleaned everything up. Once again thanks for a job well done. Will use you again and recommend your services to anyone in need of this type of service. -
Review 4 (2024-10-05 - Rating: 5)
First time I have used Roto-Rooter and couldnt be more pleased. The Tech was extremely knowledgeable and explained step by step what he was doing to correct our issue. He called prior to arriving to let me know he was on the way, and was on site when the company said he would be. He had us up and running in an hour. Keep up the good work! -
Review 5 (2024-12-01 - Rating: 5)
Roto Rooter of Savannah came to our rescue just before the Thanksgiving holiday and repaired a clogged existing sewer line in a building we recently renovated. They came after business hours and worked well into the night to find and fix the problem. Jay and Austin were very professional and they were determined that they were not leaving until everything was functioning as it should. I would highly recommend them! -
Review 6 (2024-12-05 - Rating: 5)
Jay and Austin were amazing! They both arrived early! They identified the problem quickly and completed the work in a professional and quick manner. I could not say enough good things about the two of them. If your having issues ask for these guys! -
Review 7 (2024-09-26 - Rating: 5)
I cannot praise Roto-Rooter enough for helping our company through a tight spot. They did a fantastic job and I highly recommend them. Thank you to the Savannah team, you guys rock and I appreciate you more than you know! Thank you Amy for making sure the team was dispatched each time I called. I owe you all a Bojangles breakfast! -
Review 8 (2024-09-01 - Rating: 5)
We had a great experience! Sidney came out quickly and worked extremely hard to clear our clog. He was so kind, and the price was very reasonable!! We will definitely use call him for all our future plumbing work!!And he was very handsome lol -
Review 9 (2024-09-26 - Rating: 5)
Terry did an excellent job. He had my drain cleared of debris in a matter of minutes! He was polite and knowledgeable. I will definitely use Roto Rooter again for my plumbing needs. -
Review 10 (2024-08-13 - Rating: 5)
Jay and Austin were amazing! They went above and beyond to help our tub drain after days of it being clogged. They went the extra mile to make sure we were taken care of. After they were done, they cleaned up even when we said they didn’t have to. They assured us to call if we had any issues and were very kind. I would highly recommend!! -
Review 11 (2024-11-06 - Rating: 5)
The response to my emergency call was amazing! My situation was very serious and they handled it to the fullest where everyone was completely satisfied.I cant thank you enough and you are on my Speed Dial.. -
Review 12 (2024-11-28 - Rating: 5)
On Thanksgiving of all days, our toilets were clogged and water was coming out of the shower drain. We called Roto-rooter and they said they’d have someone call me. Thank god for Jay, he came out from Savannah all the way to Ludowici and helped us get our system running again. He honestly deserves a medal for his patience and kindness. Very knowledgeable and made sure we knew what to look out for in the future to prevent this from happening again. -
Review 13 (2024-08-19 - Rating: 5)
Dylan was great. Had to call on a Saturday for a leak on the house side of the meter-box. He showed up quickly, had a great attitude, and had the job done within 30 minutes. He provided great information on what he was doing, what happened that could had caused the leak, and things to look for in the future. Definitely would recommend. -
Review 14 (2024-09-16 - Rating: 5)
Dylan did fantastic job. I was able to immediately reach him and he helped navigate the insurance as well. He worked here late Friday evening till it was all done. He explained everything thoroughly. I highly recommend him. -
Review 15 (2024-11-30 - Rating: 5)
Jay and Dylan did a great job for a decent price. Fast, helpful, and did their best to ensure our tenants had their plumbing issue resolved as quickly as possible -
Review 16 (2024-12-27 - Rating: 5)
It was a pleasure to do business with this company. Sidney was on time,respectful and attentive to my needs. A job well done. -
Review 17 (2024-08-12 - Rating: 5)
Roto Rooter were at my house within an hour of me calling. Jay and Stuart were friendly, knowledgeable, courteous, and accommodating to my requests. Couldn’t recommend them more highly! -
Review 18 (2024-09-24 - Rating: 5)
I called to have a clogged shower drain fixed, Roto-rooter answered immediately and had a tech (Jay) call me, He responded as fast as possible and made the repairs in my rental unit. I am very appreciative of the fast and courteous response. I live over 2,000 miles away and have to depend on great business like this to help keep my rental unit in good shape. Roto-rooter will be my first call if I need a plumber in the future. -
Review 19 (2024-10-05 - Rating: 5)
We want to thank Stuart (definitely 5 Stars) for coming out and inspecting our crawl space for leaks. Its an older home built in the 60s, not a fun exercise. Very professional and astute. We appreciate it! -
Review 20 (2024-06-25 - Rating: 5)
I am very pleased with the service today. Jay and Austin were so professional and knowledgeable. They took time to explain everything and had the pipes and garbage disposal working in a very timely manner. They had to work outside with a heat advisory and Im so appreciative of them and the work they did. Great job!! -
Review 21 (2024-10-03 - Rating: 5)
All I can say is 1st Class work! From start to finish. The technician, William, was on time, professional, polite and worked extremely hard and diligently to clear a stubborn drain. It was a VERY stubborn drain and yet William pushed through with a positive attitude. He went above and beyond to satisfy me and get the drain clear. Although RotoRooter was at my home longer than anticipated (due to the stubborn drain) they did not charge me anything extra, although I certainly would have paid more for the extra hard work that was done. It is clear to me the customer service is a priority for Roto-Rooter and I 100% recommend them. -
Review 22 (2024-12-24 - Rating: 5)
Very fast after hour service. Austin and Jay Hendrix Were very professional. Will use them again and recommend them to Everyone. -
Review 23 (2024-12-12 - Rating: 5)
Our go to plumbing company. Staff is very knowledgeable and friendly. Jay is probably the friendliest plumber in town! Took the time to fix problems and explain the issues. -
Review 24 (2024-06-26 - Rating: 5)
I cannot speak highly enough of Roto Rooter or my amazing technicians Jay and Austin! They were available right away to address the plumbing situation, explained what was going on and what options we had to fix the problem, were transparent about pricing and how long the chosen solution would last, and extremely kind and considerate. I recommend them without reservation and definitely will use them again when I need professional plumbing services. Thank you Jay and Austin! -
Review 25 (2024-07-28 - Rating: 5)
Dylan came out and did an awesome job! He was full of knowledge and answered any and all questions we had!Our main drain was clogged and so water was spilling out of the bottom of both toilets in our home any time water was used anywhere in the house. Dylan came in, assessed the damage, and let us know our options. We replaced both toilet rings and had the drain cleared. He even had a camera down the drain to show us what out 1960’s cast iron pipes looked like from the inside. We were under the impression that we had no cleanout spots, as we’ve had this problem once before and the guy had to snake our line from the roof! While running the camera down the line, we saw there was a few feet that had a plastic (not PVC) pipe before it went back to cast iron pipes, meaning there is a cleanout! He marked it for us so that there is a place for the water to go, should this happen again. If we have another issue, we will definitely be requesting Dylan again! -
Review 26 (2024-12-30 - Rating: 5)
Jay and Austin were outstanding! Quick, personable, and extremely efficient! Highly recommend -
Review 27 (2024-12-13 - Rating: 5)
Great Service! Jay and Austin did a great job. Very professional, curtious, and fast. Good price! -
Review 28 (2024-05-22 - Rating: 5)
Such a wonderful, intelligent technician! Dylan explained all of our options, then went to work fixing our problem. And gave good suggestions for prevention too! I was SO impressed with the entire operation, from Angela who answered the phone and booked the super prompt appointment, to the ease and speed of the actual service. If I could give 10 stars I would! And Dylan mentioned they have 24 hour service. I feel Roto Rooter is a valuable connection for any homeowner to have. Thank you! -
Review 29 (2024-11-11 - Rating: 5)
Austin and Jay were very helpful and quick! Will definitely be calling Roto-rooter in the future for any needs. -
Review 30 (2023-09-07 - Rating: 5)
They showed up and got the drain line cleared. Good customer service all the way. And the video footage of the problem zone proved to be extremely valuable toward understanding the problem. Glad I made the call to Rotorooter. Good job Dillan and Tony. -
Review 31 (2024-10-23 - Rating: 5)
Quick response, reliable, good customer service. The gentleman who serviced my home was informative and very friendly. I have used this organization in the past, I am a repeat customer. -
Review 32 (2024-09-12 - Rating: 5)
Very nice and helpful. They even gave me recommendations of who could address the issues, since it was not a service as a provided. Should I need a plumber in the future, I will definitely use them again. -
Review 33 (2025-01-08 - Rating: 5)
Sidney did a great job. However , please wear shoe covers when walking in the house. -
Review 34 (2024-06-20 - Rating: 5)
Highly recommend Roto Rooter for your plumbing needs! Getting a technician to come to our home to resolve our issue was easy and fast. Jay and Austin worked quickly to resolve our issue, kept me informed of what they were doing and why, were very friendly and transparent about the entire process and pricing. 10/10 -
Review 35 (2024-10-16 - Rating: 5)
Terry was very informative and helpful with troubleshooting the trouble area . There was no water pressure behind each washer. Terry suggested we install a tankless for laundry room. -
Review 36 (2024-12-19 - Rating: 5)
They were right on time. My kitchen drain is flowing freely now. Took about 45 minutes to complete. Very pleased. -
Review 37 (2024-09-21 - Rating: 5)
Dylan was on time, diagnosed the problem, quoted the price, and corrected the problem. All within 30 minutes. Im sure our issue was not as complex as some but we were very pleased. Thank you, Roto-Rooter. -
Review 38 (2024-10-15 - Rating: 5)
Roto-Rooter has been amazing dealing with our emergency needs, Jay and Austin were exceptional and their communication is great! -
Review 39 (2024-06-13 - Rating: 5)
Jay and Austin came out in the evening to help us fix a badly clogged toilet due to old plumbing. Even though it was a very stubborn clog that required them to pull back and redeploy the snake multiple times, they were persistent long after I felt others may have given up! In the end, they were able to remove the clog and get us back up and flushing!If you are looking for knowledgeable, friendly, and hard-working plumbers who really know what they are doing, look no further than Jay & Austin! They are already programmed in my phone and will be the first call the next time I have an issue!And for the folks at Roto-Rooter, these guys need a raise!! They are amazing ambassadors for your company! Please take good care of them! -
Review 40 (2024-07-31 - Rating: 5)
I appreciate the professionalism and dedication to his job by Danny Dubois. He kept me informed on everything he was doing. I highly recommend Roto Rooter if all of their employees are of his caliber. -
Review 41 (2024-06-07 - Rating: 5)
I have hot water again thanks to Jay and Austin! They were very knowledgable and gave me all of my repair options before getting started, and then explained every step of the process along the way. Will definitely call them again next time I have any plumbing issues. -
Review 42 (2024-06-03 - Rating: 5)
Jay and Austin with Roto-Rooter plumbing are great! I had a clogged up sink that turned out to be years of grease build up since the place was built in the 50s. They knew what the problem was almost from the start and then was able clean the lines solving what could have been an even bigger issue! They were professional, on time and very knowledgeable. I would highly recommend them anytime. Thank you again! -
Review 43 (2024-08-02 - Rating: 5)
Jay and Austin were top notch and provided great customer service. They went above and beyond to fix the problem. Would highly recommend! -
Review 44 (2024-06-05 - Rating: 5)
We called this morning and they were very professional and kind on the phone. They immediately arranged for Mr. Stoltz to come by our restaurant, and he took the time to guide us through the steps needed, finished the work promptly and didnt leave until he was sure we were satisfied. Highly recommend!! -
Review 45 (2024-11-20 - Rating: 5)
Pleased with promptness and full explanation of what I could expect. The service was less than an hour. Service men were efficient and pleasant. -
Review 46 (2024-12-10 - Rating: 5)
2 very nice professional guys who educated us on what to do and what not to do. They were very informative and helpful and remedy the problem in a very timely manner -
Review 47 (2024-11-12 - Rating: 5)
Jay and Austin have come out a few time to handle some clogs for us and have done a amazing job! -
Review 48 (2024-07-13 - Rating: 5)
Roto Rooter was great! They called me quickly after requesting an appt online, came at a convenient time, and performed the required procedures efficiently and professionally. -
Review 49 (2024-02-10 - Rating: 5)
Ray was absolutely awesome! extremely professional and goes the extra mile to really make sure you understand whats going on. I called Roto Rooter to do two separate sewer scopes on properties I was looking to purchase, and luckily, I got him both times. Will continue to ask for Ray in future plumbing needs. -
Review 50 (2024-07-16 - Rating: 5)
Danny from Roto rooter was really good. He explained everything really well. He is a good salesman and gives you the info and the facts about why you need the service. I would call Danny from Roto rooter again. -
Review 51 (2024-07-09 - Rating: 5)
Same day service with little wait time after calling to schedule. Jay and Austin were polite, explained the process and were very efficient with their work. Other than our three drains working like new, we’d never know they were here! We’ll definitely call them again when we need them! -
Review 52 (2024-03-09 - Rating: 5)
We had several questions about two water heaters at our property and Jay & Austin were so helpful! They talked us through several options for repair or replacement and gave us their honest opinions on best course of action. Communication from the dispatchers was great, and scheduling was prompt. Highly recommend if you’re in the area! -
Review 53 (2024-07-23 - Rating: 5)
Jay was very professional, pleasant, and helped when we really needed it. We will request him again if service is needed. -
Review 54 (2024-02-14 - Rating: 5)
The men arrived within the hour that I called. They called to let me know they were on their way and would arrive in 25 minutes. They were prompt, professional, answered all of my questions, and got the job done. I would highly recommend them and I would definitely use them again. A job well done, from the first phone call to the men leaving my house! -
Review 55 (2024-09-19 - Rating: 5)
Terry McGarey did an awesome job. I will recommend Terry and Roto Rooter to my friends. -
Review 56 (2024-02-22 - Rating: 5)
This is our second experience with RotoRooter and their employee, Jackson. Living in an older home, some of our plumbing may be a bit tricky. Jackson successfully accepted the challenge. He is prompt, professional, determined, and personable. We are thrilled with the quality work he provided and will call on him anytime we need a plumber in the future.The work is guaranteed for 30 days and we were given free estimates. I can’t speak more highly of Roto-Rooter and Jackson! -
Review 57 (2024-04-30 - Rating: 5)
Jat and Austin from Savannah, GA were awesome. They were professional in diagnosing and resolving the problem. Its awesome to work with individuals who know there job and smile while doing it.Thanks for your professionalism and awesomeness!Popeyes -
Review 58 (2024-01-16 - Rating: 5)
Our water heater was pouring water out. We finally was able to get it stopped. We called Roto-Rooter to put in a new water heater. Dillon was the technician they sent. I HIGHLY recommend him for any of your plumbing needs. Very professional and a hard worker. Cleaned up everything when he was done. We couldnt be any happier with the job he did . Thanks to Roto-Rooter and Dillon!!! -
Review 59 (2024-06-24 - Rating: 5)
Called in a panic with backed up bathrooms and flooding. 45 mins later Dylan was on site and began the work. the service was completed Dylan was professional and an expert at his job. -
Review 60 (2024-12-05 - Rating: 4)
Grateful for the quick response and for the quick diagnosis on a Sunday!! Repair well done. -
Review 61 (2024-02-12 - Rating: 5)
Outstanding company to work with - quick to get scheduled and the service was top notch! Very tidy and organized - would not have known they were even there except for the fact my toilet no longer leaked! Would recommend to anyone! -
Review 62 (2024-08-26 - Rating: 5)
Very professional and prompt service. Highly recommend using Roto Rooter in Savannah. -
Review 63 (2024-02-27 - Rating: 5)
Dispatcher Amy gave me the quick turnaround I needed. Dylan, the technician, did a great job. Even though I called about only one issue, he solved three — quickly and professionally. -
Review 64 (2024-07-23 - Rating: 5)
Jay came out in the pouring rain to clear my clogged pipe. He was very knowledgeable, and very helpful. I appreciate it. -
Review 65 (2023-04-29 - Rating: 5)
From the very beginning phone call with Tina to excellent service with Dylan this company displayed knowledge and professionalism! I was so impressed with the knowledge, patience, and care Tina displayed; I was more impressed to see Dylan came with the same great qualities!! He called and came in the time frame stated, once arrived, he explained what the problem was and how he would fix it. They went beyond my expectations. -
Review 66 (2024-05-29 - Rating: 5)
Jay and Austin were super helpful. Came by the same day I called to have our main sewer line free and clear before hurricane season.Thank you fellas! -
Review 67 (2024-09-04 - Rating: 5)
Great next day--non-emergency-- service. Fixed problem with toilet quickly. Nice guys. Dependable!! -
Review 68 (2024-10-06 - Rating: 5)
Super fast and very professional. Got my water heater replaced in two hours! -
Review 69 (2024-02-22 - Rating: 5)
Always on time and dependable. I’ve been using their tech Jay for three years now, he’s always my first call whenever I need something done. I would highly recommend to anyone -
Review 70 (2024-11-19 - Rating: 5)
Jay and Austin did a great job, clean, professional and efficient -
Review 71 (2024-04-18 - Rating: 5)
Jay and Austin were fantastic and solved our serious sewer problem...plus they were a joy to work with and answered not all our questions but explained exactly what they were going to do.We give them an A+ for their terrific work!! -
Review 72 (2024-10-24 - Rating: 5)
They were able to open a drain that 2 other plumbers or the City of Garden City couldn’t open. -
Review 73 (2024-08-02 - Rating: 5)
I want to encourage everyone to use Roto-Rooter, those guys were knowledgeable and found the problem solved the problem and the price were reasonable for the work that was done. -
Review 74 (2024-02-12 - Rating: 5)
The customer service I received from Angela Davis was outstanding! She went out of her way to help us with our plumbing issues. I’d recommend that you contact her at Roto Rooter in Savannah. ⭐️⭐️⭐️⭐️⭐️ -
Review 75 (2024-04-17 - Rating: 5)
Thank you Dillion! We had a awful mess in one of the bathroom at my office. Dillion came in quick with amazing customer service and took care of the situation. He was very professional and knowledgeable. -
Review 76 (2024-05-31 - Rating: 5)
Fast response from the time I called, Jay and Austin definitely took the time to hear my concerns and gave me the best course of action with minimal pinch to the wallet -
Review 77 (2024-08-30 - Rating: 5)
SERIOUSLY, they have the best customer service . From the time I got on the phone to schedule a time for them to come to my house to the time they left . -
Review 78 (2024-11-12 - Rating: 4)
It was great of him to come out to repair the shower for me. -
Review 79 (2021-12-10 - Rating: 5)
They saved the day! I had an appointment with another company that I waited 3 days for and never showed up. I called Roto-Rooter and the experience was awesome! The person that answered the phone and took my info was pleasant and courteous! They were able to send Dillon in a matter of hours to find and repair the leak issue! He was super patient and very good with communicating the issues! I will be using them for my plumbing needs moving forward! Highly recommend! -
Review 80 (2023-10-02 - Rating: 5)
Cant thank Ray enough and will personally ask for him by name in the future. Ray came out to help with a leak after a roofing nail hit a PEX pipe in the attic. Not only did he cap it off, but returned when roofers were available and made sure they cut out the minimum roof necessary to fix it. Extremally personable and responsive! His name is programmed in my phone next to Roto-Rooter so I dont forget who to ask for. -
Review 81 (2024-05-03 - Rating: 5)
Customer service was great, all my questions and concerns were answered completely. Same day service and the rep was there ready to work and made it before window time which worked out perfectly. -
Review 82 (2024-11-20 - Rating: 5)
The gentleman who worked here today did a great job. Very perfesnal and friendly -
Review 83 (2024-05-25 - Rating: 5)
Coleburn Stoltz (Roto-Rooter Technician) did a great job. Knowledgeable, professional, Top-notch work—Overall outstanding employee for Roto-Rooter! -
Review 84 (2023-08-10 - Rating: 5)
Technician Ray Allen arrived at my residence on time early in the morning. Was able to explain the issues in layman terms so that I could understand and also the steps that he would take in order to find exactly where my problem was. Within a half hour he discovered a clogged where I didnt even know we had one outside the house which was causing all of the issues. He was able to clear all pipes right to the street. I was impressed that he patiently waited while we ran the laundry machines as well as the dishwashers to make sure that all the drains were clear. Mr. Ray Allen is the reason why I have been using Roto-Rooter for 20 years.Kieran ONeill Savannah Georgia -
Review 85 (2024-12-10 - Rating: 5)
Jay and Justin came as promised due to a plumbing emergency at our home. They were quick and detailed . We will certainly call roto-rooter again! Pleasant and honest guys!!! -
Review 86 (2024-10-31 - Rating: 5)
Very friendly, knowledgeable and fast service! Thanks again! -
Review 87 (2021-06-18 - Rating: 5)
I explained our very urgent need to the young lady answering the phone. She reacted quickly, contacted an employee to come to our aid and then let me know his eta after explaining how far he had to drive to get to us.The technicians were polite and respectful, quickly took care of the issue and had our business running smoothly in no time.This is the second time we have used Roto-Rooter Plumbers of Savannah for tree root intrusion issues. The matter was handled quickly and efficiently both times. Would use again... and again... but would really prefer my trees quit interfering! -
Review 88 (2024-10-14 - Rating: 5)
The gentleman who came out was very professional and shared the process of what work would be done and offered additional information on what could be done to minimize future plumbing issues. He was very courteous and performed the task in a timely matter. I will definitely contact for any future services. -
Review 89 (2024-08-04 - Rating: 5)
Dylan was AMAZING. He got right in on the job , found the problem and found the solution to fix it. -
Review 90 (2025-01-02 - Rating: 5)
EXCELLENT SERVICE MAN - A CREDIT TO YOUR BUSINESS -
Review 91 (2024-08-30 - Rating: 5)
I recently needed two hot water heaters replaced at my work place and Jay & Austin worked as efficiently & thorough as possible. They discovered an issue with one of the exhaust pipes and were able to fix that too and have everything running smoothly. I appreciate their dedication & taking the time to explain every detail. During the work they had to maneuver 3 flights of stairs & battle heavy rain & even stronger humidity but their hard work made it possible. This is my 2nd time working with them & will continue to! Thanks again Jay & Austin!! -
Review 92 (2022-08-12 - Rating: 5)
I used the information I was given from Jay during an earlier service for a separate issue to quickly and accurately determine where a clog was. After trying to clear it ourselves we knew we needed a longer snake to be able to reach it. I called and a technician was out within 24 hours. Technician Omega was fantastic and informative. It was raining but that didn’t keep him from taking his time to be sure that the line was clear. -
Review 93 (2023-02-05 - Rating: 5)
We needed attention to a backed up toilet and septic system and Roto Rooter responded the same day within hours. Dillon was very professional, caring and concerned. He was also highly skilled at working on the problem. -
Review 94 (2023-04-06 - Rating: 4)
Trey did a great job, he just didnt come completely prepared. We needed to have our small roots cut out of the pipe, but he couldnt find his equipment, so he used his 100 snake. He was personable and professional though. -
Review 95 (2020-12-24 - Rating: 5)
I found myself with no water during the holidays. I had a real emergency and Kyle came out quickly, identified the problem, and repaired it right away. I appreciate his honesty and his patience in explaining to me exactly what went wrong. I know that I now have someone I can trust for all of my plumbing needs; thats really important to me. I highly recommend them as trustworthy and dependable. You can rest assured that they will do great work. Call them. Youll be glad that you did. -
Review 96 (2020-05-09 - Rating: 5)
I was given an appointment on Friday May 8, 2020 for a clean up of the main line with an installation of a two-way clean up. Tyler Tharp was our technician and I was very impress with the quality of work and the professionalism of this young man. RotoRooter is extremely lucky to have him. Tyler was tied up earlier that day with a big job and was a little late to our appointment but he assured me he was going to get the work done that night. I really appreciate when a company has employees that go above and beyond for their customers. It was one of those rare times when someone actually delivers on their promise. Thanks again. -
Review 97 (2024-02-17 - Rating: 5)
They were available within an hour my request, my technician, Sidney Wonce, was efficient, answered all our questions, was extremely respectful on the work area. Definitely pleased with this service. -
Review 98 (2022-12-09 - Rating: 5)
Morgan fixed our leaky sink quickly and professionally! She showed up on time and knew exactly what to do to fix the issue, and communicated what she was doing so I wasnt in the dark. Would highly recommend Roto-Rooter customers requesting Morgan to fix any plumbing issues.PS - Female plumbers are great and we need more of them!! -
Review 99 (2018-10-17 - Rating: 5)
First, after finding a large amount of water damage with mold, immediate service was our priority! Having said that I called two other “leak detection” places and 5 days was the earliest! Furthermore I was told $1250 was needed up front for the leak detection. The last place I called was Roto-rooter. Customer service was excellent (I believe her name was Tia)! She assured me that we would have a technician the same day. And stayed in constant communication with us. Also we received a text with the technician picture for safety! Our technician, Mark McKenzie and his assistant came out late in the evening after a full day of scheduled appointments. When they were not 100% satisfied with their findings they offered to come back the next morning with more equipment. They returned the very next day working diligently and in a timely manner to discover the problem. They explained their findings to us and discussed the costs up front. After repairs and leak detection we still paid less than what we were quoted by the other companies. Mark McKenzie is very knowledgeable and very friendly. They were very patient with our animals and work hard as not to inconvenient us. It was a very welcome experience in a very stressful situation. -
Review 100 (2024-01-23 - Rating: 5)
Jay and Austin were Absolutely fantastic during their last visits at my location at Jersey Mikes Subs in Savannah Ga! Very accommodating and went above and beyond to help us! -
Review 101 (2020-03-14 - Rating: 5)
Roto rooter gave me an immediate appointment and Shantina (I think I got that right, she was awesome!) sent over Omega & Dylan. These guys are the BEST!! They were extremely nice, worked hard, and got everything done the same day. The price was extremely reasonable for the work they put in. My favorite part was they told me the pipe under our house has another 10 years in it, so we didn’t need to do any additional work! Because of their excellent professionalism and expertise we will always use roto rooter in the future! -
Review 102 (2021-10-24 - Rating: 5)
Seriously the best in Savannah. Ive been having ongoing issues with my toilet. The last time they came they didn’t charge me anything because they didn’t have the needed part (it needed to be special ordered). But they did do a temporary fix so at least it’s now flushing! All free of charge! They’re coming back soon to finish the job. Overall a really pleasant experience. All the technicians that have been by have been so professional and kind. Hats off to y’all! -
Review 103 (2019-07-30 - Rating: 5)
Tyler Tharp was dispatched to our home this morning for our emergency. He called and said he would be at our home in about 20 minutes and was right on time. After he did his inspection of our water backup in the master bathroom, he was able to diagnose and fix the problem. We found him extremely knowledgeable and caring about his customer and his work. You dont find such a dedicated person too much these days. If anyone needs a great technician, he gets a rating of excellent and will be highly recommended by us. -
Review 104 (2022-06-08 - Rating: 4)
RotoRooter was great. The only issue we had was when we had an emergency sewage back up (after hours) and called the 24/7 emergency service number, no one was available to come out until the following day. This saved us having to pay an emergency call-out fee, but negates having an advertised emergency service available. However, RotoRooter came out promptly the following morning and were very professional, friendly, and fair-priced. So we are extremely grateful for their work. -
Review 105 (2022-02-18 - Rating: 5)
Jerry J was amazing. He provided the service I asked for and went beyond what was expected! There were no up charges even though he went longer than anticipated. He was super professional and I am assured in his ability and experience to compete the job expertly. Highly recommend working with Roto-Rooter in Savannah. Ask for J -
Review 106 (2024-10-14 - Rating: 5)
They were very professional and git the job done quickly -
Review 107 (2023-01-08 - Rating: 5)
They were on time, the guy that did the work was super professional, friendly, fast and he did a great job! He was very up front about everything that may happen or have to be done, so there were no surprises. Would definitely use this company again! -
Review 108 (2021-10-01 - Rating: 5)
We had wonderful service from Adam at this location. He replaced our (failed) traditional water heater with an on-demand unit, and managed to get it done on a Friday evening with an unexpected addition of the replacement of an ancient corroded gas pipe from our meter. I would recommend him for any plumbing job and would absolutely call him again for my own house. -
Review 109 (2022-07-14 - Rating: 5)
I have had problems with an exterior landscape drain. The last company I hired to clean it didnt do the job correctly. The technician who handled the call today told me my options and even gave advice on adiitional things I can do to keep the dran clean. He was professional, caring and thorough. I was very impressed. He is an excellent representative of the company. -
Review 110 (2019-09-19 - Rating: 5)
We had sewer main clogged at our home and called to schedule an appointment. Within 30 minutes they were on the way. We were fortunate enough to have Tyler Tharp come out to complete the work. Tyler was very professional and knowledgeable. He was in constant contact throughout the process and kept us updated. I honestly never do reviews but the service we got today was deserving of one. Based on the experience we had today we will continue to use / refer roto-rooter in the future and definitely will request Tyler. -
Review 111 (2023-01-11 - Rating: 4)
Very pleasant and professional reps on the phone as well as the service rep. I was helped quickly and communication was great. I find them more expensive than other services I have used by a good bit, but sometimes repairs need to be timely and that matters as well! -
Review 112 (2022-04-02 - Rating: 5)
I came home to my kitchen sink pouring water from underneath the cabinet. I called Roto-Rooter. They were polite & very professional. Sidney was the technician sent to my residence. He was polite, professional, and provided excellent service. He immediately found the problem & repaired it. He even made sure all the water was vacuumed up. He even went as far as to help me get all the soaked items into the washer that we had on the kitchen floor to help soak up all the water.I want to say Thank You Sidney for EVERYTHING! You helped make what couldve been a stressful situation a bearable one.Roto-Rooter you have a great employee in Sidney! Thank you all so much! -
Review 113 (2022-12-28 - Rating: 5)
Morgan did a spectacular job in a very short period of time repairing and rebuilding our outdoor shower after the crazy cold weather over Christmas 2022. Not only was she a total professional and perfectionist, but she has a great eye for the aesthetic and aside from functioning perfectly, the outdoor shower piping (which was exposed cooper) looked gorgeous. She clearly puts a lot of care and consideration into her work. We give Morgan our highest rating!!! -
Review 114 (2022-04-27 - Rating: 5)
We called Roto Rooter on Tues 25 Apr. Our outside faucet was stripped and the water would not turn off. The technician you sent to our house was Jay. He was friendly and very professional. He had the problem taken care of in a timely manner. We would not hesitate to call Roto Rooter again because of the great service we received. Roto Rooter is very fortunate to have Jay as a technician, he treats customers right. -
Review 115 (2018-09-18 - Rating: 5)
I had a great overall experience. the plumber assigned to me was Tyler Goodrich and he was wonderful. He came in asked what needs to be fixed and went right to it. He was incredibly sweet and Im glad that he was able to get the job done. The cost was a little pricey but well worth it. -
Review 116 (2020-05-08 - Rating: 5)
Having issues with flow through our sewer main. I called Roto Rooter and they sent Tyler Tharp out and he was able to respond quickly to resolve the issue. This was not an easy fix and took several trips to fix all the issues. I would highly recommend him for his high level of customer service and his ability to get the job done. -
Review 117 (2021-06-03 - Rating: 5)
They were WONDERFUL! I called at 7:40am and they were at my house at 8am. I had Dylan and his apprentice and they both were respectful and extremely professional. They took care of my issue within an hour and were sure to explain everything to me in Laymen’s terms. I would 100% use them again! They saved my butt -
Review 118 (2018-12-28 - Rating: 5)
Plumber was very professional. He explained every step and made sure I had an estimate of cost upfront. He thoroughly assessed the situation before recommending a repair. Very courteous and ensured area was clean after repair. Will definitely use again! -
Review 119 (2020-07-18 - Rating: 5)
After my friend used his 100’ snake for a few hours and couldn’t clear my sewer line we finally gave up and decided to call a Plumber. The 1st company was polite and professional but couldn’t get anyone to me for at least 24 hours. Roto Rooter assured me that although it was already after 3:30 pm and FRIDAY someone would be out to me today. We waited for about an hour, the Tech arrived assessed the situation and notified me of pricing which I accepted and got to work. After a few hours and 2 different machines later, the very determined Tech left to get the “Jetter.” The price of course increased from the original amount but I was notified beforehand and signed off on it before any additional work was performed. I am very thankful that he was so persistent. When I complimented his ability and asked if he was done for today, he explained that they don’t stop working until every job on the board for that day is done. Everything is back up and running as it should and they even give a 30 day warranty. I am very grateful and highly recommend Roto Rooter, they are definitely worth their price.For reference: Jacob was my Technician and Shaniqua was the Customer Service Representative, thanks to both! -
Review 120 (2021-08-23 - Rating: 5)
Could not speak more highly of this company and the team member who came to help. Trey, I believe was his name, was a pleasure to work with. I had just bought a new house and was having issues with drainage. He explained everything he was doing and why. We were both shocked to discover half of a pair of tweezers in one of the sinks along with other stuff in the shower and tub drains. Once he finished doing his services, I had no problems. Thank you Roto-Rooter and thank you Trey! -
Review 121 (2021-08-22 - Rating: 5)
We called Roto Rooter of Savannah for a clogged sink drain on a Sunday afternoon. When we found out there was no additional charge for weekend service, we had them come out!Dylan arrived not long after and immediately got to work! He answered our questions as he cleared the drain and cleaned up afterwards! He was so friendly and a true professional!!We will definitely recommend Roto Rooter to our friends and ask for Dylan!! Thank you for our Senior discount, too!! -
Review 122 (2022-02-17 - Rating: 5)
I called them when all other plumbers told me they couldnt come for a week or more. They were able to come same day. The plumber Jay was outstanding, very professional, and knew his business. He ran into a problem that made the job difficult, but figured it out and got my water back. These guys are top notch! Thanks Jay! -
Review 123 (2022-02-28 - Rating: 5)
My kitchen sink had been stopped up for 3 days.We tried everything to clear it, still stopped up.I decided to call Rotor Rooter. I had used themWhen I lived in Hazlehurst. The young man came out and cleared the problem. He was kind,Thoughtful and very efficient. Next time I willCall immediately for him to come out. ThankYou and Kind regards.Judy Oglesby -
Review 124 (2024-09-06 - Rating: 5)
Im so grateful for the wonderful service I received yesterday from Terry McGerry I believe his name was. He was very efficient and diligent as to finding my clean out in the dark running the camera 90 feet and clearing my clogged line. I would highly recommend this young man for your drainage problems. -
Review 125 (2023-10-31 - Rating: 5)
The service technicians, Sidney and Antonio that came to our house were very professional and thorough. They gave us the most cost effective recommendations which was much appreciated! -
Review 126 (2018-11-04 - Rating: 5)
What a scare to have an old pipe spring a leak on a Sunday. I was so relieved to find Roto Rooter Plumbers of Savannah! Mark McKenzie responded...inspected the problem, identified the core issue and gave me an estimate before moving forward. This is an old house so I am wise to the fact that there can always be surprises in repairs but this was a great experience. He completed the work more quickly than I had anticipated and explained his method for repair. The cost was also well within what I consider affordable.Will call them again and I am pleased to recommend!Denise Hofstadter -
Review 127 (2021-09-03 - Rating: 5)
I called Rotor-Rooter to stop by to fix a leak that I thought was in the crawling space. The price, of course, was not cheap but after all the work they did it was worth it. I attempted to hire a guy off of Facebook, and when he showed up he was trying to shut off the city water from the fire hydrant. I took it as a message from the universe, and called the professionals. The workers were professional, on time, and respectful of the fact that I work from home. I would recommend them, and I will be waiting for the quote to replace the whole galvanized pipes throughout the house. It sounds like fun. -
Review 128 (2023-01-20 - Rating: 5)
The service man was great. Helpful and polite. He fixed my leaky tub, and the cost was very reasonable. Ill call this company again if I need any plumbing done. -
Review 129 (2019-07-26 - Rating: 5)
Had an emergency call and a young man came to our rescue. Not one bit shy he went straight under the house and into the yuck . He clearly identified the prob and fixed it. TYLER thank you! Your a great team member for Roto Rooter and I prefer to have you for any other rental calls! Great Service ! -
Review 130 (2022-06-01 - Rating: 5)
Had an issue with my toilet rocking and leaking when flushed. Roy came out, he was very professional and fixed my toilet. He gave me a very thorough break down of all the possibilities, ways it could be fixed, and prices. Roy even cleaned up after himself. Very Pleased! -
Review 131 (2024-12-21 - Rating: 5)
Great service, professional and everything was done in a timely manner. -
Review 132 (2024-03-25 - Rating: 5)
Ray arrived as scheduled and did all work beyond expectations. He was very courteous and a joy to work with. -
Review 133 (2023-05-04 - Rating: 5)
Ray Allen was courteous and very helpful. He took care of the problem. I’ll have rotor rooter on speed dial in case I need plumbing services again. -
Review 134 (2022-06-07 - Rating: 5)
I had a major emergency with my plumbing. When running water in the bathroom sink, the toilet and tub would start bubbling to the point of almost overflowing. After calling several plumbing companies late in the afternoon, Roto-Rooter scheduled me for the very next day. The company’s technician, Dylan, arrived on Saturday. After explaining to him what was going on, he immediately got to work. He assessed the problem, explained pricing, performed a cleanout and cleared all clogged lines. It has been 3 days now and all plumbing fixtures and drain lines appear to be in working order. Thank you, Dylan Millek, for doing an amazing job. I highly recommend Roto-Rooter Plumbing of Savannah. -
Review 135 (2024-01-26 - Rating: 5)
Joseph repaired my leaking toilet and did an amazing job! He was very professional and very knowledgeable! I will hire again! -
Review 136 (2017-11-02 - Rating: 5)
I have used Roto-Rooter two separate occasions recently. I had to replace my water heater and had a clog between my home and my septic tank. Both times the whole staff was courteous and helpful, took care of my problems as quickly as possible. Both of the gentlemen they sent out were very friendly, informative and took care of my problem in a fast and efficient manner. I will continue to recommend Roto-Rooter to my friends and neighbors. -
Review 137 (2019-04-30 - Rating: 5)
I am very pleased with Roto-Rooter! We had a couple of water issues that were addressed by their service technician, Aaron. He was friendly, knowledgeable, professional, and in the end completed the tasks to my satisfaction. On a follow-up call I requested, Teray from their office was wonderful to talk with, listened to my concern, and graciously scheduled an immediate follow-up call. Aaron returned and took care of the issue and efficiently answered my questions! I would highly recommendRoto-Rooter Plumbers of Savannah for all of your plumbing needs! -
Review 138 (2021-07-04 - Rating: 5)
I unknowingly had a clogged pipe in my HVAC unit. They responded very quickly. they pinpointed the problem and fixed the clog in a couple of minutes. Dylan was very knowledgeable and professional. I will definitely call them again if I have anymore water issues! -
Review 139 (2022-11-22 - Rating: 5)
Roto Rooter’s technician Morgan Whitney was very proficient at troubleshooting apparent drain restriction as well as keeping me informed of her strategy to remove the blockage . Morgan has a great personality and people skills. Would highly recommend her and Roto-Rooter for any plumbing issues. -
Review 140 (2019-11-27 - Rating: 5)
Had them come out a couple of times to fix some clogging and leaking. Had some mess ups and being overcharged... HOWEVER, managers Kyle and Shamell were open ears, looked into our case (very promptly), handled the situation like professionals (very promptly). Best customer service and home repair services we’ve ever had! -
Review 141 (2019-04-27 - Rating: 5)
Tyler came out from roto rooter and got our clogged kitchen sink working in no time. Tyler and Anthony did a great job were flexible with our schedule and went above and beyond to make sure that the job was done right! Thanks again and would definitely recommend this crew! -
Review 142 (2019-11-14 - Rating: 5)
Tyler came to inspect my water heater and turn my gas back on after a small fire. He was very professional and super knowledgeable about how to handle the situation. His advice saved me hundreds, if not a couple thousand dollars. My final bill was more than reasonable and affordable. On top of all this, he has a super friendly and respectful demeanor! In addition, you will receive top customer service from the office staff. I will be calling Roto-Rooter again and not another Rooter company which recently charged me about $300 to unclog a drain. I highly recommend Roto-Rooter because of technicians like Tyler! -
Review 143 (2019-10-27 - Rating: 5)
My husband had to call last evening for a tenant who was having plumbing issues. The technician, Tray Galbreath., returned my husbands call promptly and let him know that he was at a job and had 1 more to go to before he could get to our tenant. He also sent a text when he was on the way with his name and photo along with the contact info for the office if we had any questions. After he assessed the issue he called to update with his plan of action. He was very thorough, upfront, and professional. He called to say he has to go back on Monday due to needing a part that he didnt have on his truck and arranged the time and date with the tenants. Main thing is that the tenants were taken care of until then. Tray even sent photos of the issue when he emailed us the invoice. Thank you to Roto-Rooter and Tray for the quick response!!! -
Review 144 (2023-08-26 - Rating: 5)
Im truly grateful that Mr. Dillard came he was very professional... He explained everything about my service an took care of the problem in a timely manner... If you have a problem Roto Rooter should be your call -
Review 145 (2024-05-25 - Rating: 5)
My recent experience with this company was much improved from a year ago. The technician was prompt - professional - offering advice from my kitchen drain.I would recommend this service to a neighbor or friend. -
Review 146 (2022-10-27 - Rating: 5)
Dedicated to the job! The operator who came out communicated every step of the issue and went the extra mile to ensure customer satisfaction. I would definitely recommend using roto for any of your repairs needs. -
Review 147 (2021-06-13 - Rating: 5)
I called and needed someone to repair draining issues with one of the homes I manage in Savannah. They sent Mike out and he resolved the sink and two separate bathroom tubs drawing problems in less than an hours time. Mike was very professional and explained everything to me from beginning until the end.I highly recommend! -
Review 148 (2020-08-14 - Rating: 5)
I called Roto Rooter to have a tech come to my home because of a drainage problem. I received a call from Omega to inform me that he was near my home. He introduced himself and asked me what is the problem. He cleaned up and put everything back in its place before he left. He was very patient, polite and professional. He got the job done. If I have any more problems, I will ask for him. -
Review 149 (2018-12-18 - Rating: 5)
I had several sludge clogs in bathroom drain and sewer pipe. I called and Adam and his assistant arrived in 15 minutes for a courtesy inspection with a cable camera and free estimate. They got the drains flowing clear, cleaned behind themselves and were on their way one and a half hours after my call. Very professional, friendly and helpful. -
Review 150 (2020-10-24 - Rating: 4)
Called in the morning and a tech was at the house mid afternoon. Tyler was the tech and he was wearing a mask came in the house we talked about what the problem was and he got his equipment. He was quick, thorough and did a excellent job of cleaning out the drain with first one snake then a longer one until the drain was open and flowing again. Tyler was a real gentleman very polite and a excellent communicator. He cleaned up like he was never there. -
Review 151 (2022-08-31 - Rating: 5)
Had a great experience. Diagnosis was done in less than 30min and Dillon was professionally sound as he explained the situation. I will be using them again for my future plumbing needs. -
Review 152 (2018-09-22 - Rating: 5)
Adam Westendorff has been doing all my plumbing work for over 5 years and I recommend him to everyone. From the smallest job to the biggest you always get the same from him, which is top quality work at a fair price. Besides doing great work he has one of the most important qualities and thats honesty. He will do everything he can to keep prices low and save his customers money every chance he gets. I work at a hospital in Savannah and hes done over 50 jobs for me through the years and I dont call anyone else. So give him a chance and I promise you will be happy you did. Thanks for everything Adam. -
Review 153 (2017-09-29 - Rating: 5)
The service was excellent. The telephone tech, Tina was very helpful and the repairman, Tony rearranged his schedule to come to my emergency. Ill definitely keep Roto-Rooters Plumbers in my speed dial. -
Review 154 (2020-10-05 - Rating: 5)
I highly recommend Roto-Rooter in general and Camren Sims, my technician in particular. I had a blocked sewer line (backing up into the house!). I called on Sunday and Mr. Sims promptly returned my call and arranged a visit. He quickly confirmed the problem and cleared the line. In addition, he quickly and professionally reset the toilets he removed to access the blocked line. I appreciated the quick, professional and timely service. Although I hope I dont have more emergency plumbing jobs, I will certainly call Roto-Rooter Plumbers of Savannah if I do. -
Review 155 (2019-01-16 - Rating: 5)
Had a significant issue with water backing up in the drains.Spoke with Tina who was fantastic... she sent Matthew who arrived about 30 min later. Matthew came in and got the job done in about an hour. Very happy with the outcome and the people that I was involved with. -
Review 156 (2022-03-07 - Rating: 5)
I have nothing but good things to say about the service and professionalism of the gentlemen that came to my home. The gentlemen were very respectful and their professionalism spoke volumes on how they represent themselves and your establishment. Thanks again guys for a job that was done right the first time around. -
Review 157 (2024-04-06 - Rating: 5)
Jay and Austin are amazing! Professional, dedicated and extremely knowledgeable and honest! 100000 stars!⭐️ -
Review 158 (2017-04-23 - Rating: 5)
We had a leak coming from the AC in the unit above us. The dispatch for Roto Rooter was helpful. We were called by the plumber within 20 minutes. Spencer was great. He fit us into his busy schedule (it was an emergency call). The problem turns out to be with the AC and not the plumbing, but he still went upstairs and did as much as he could to prevent further damage and make recommendations. He didnt charge for the time. I will definitely be using them for any plumbing problems in the future. -
Review 159 (2019-01-31 - Rating: 5)
Mr Preston George came to our facility a day early and was in and out in 30 min on an emergency water pipe blowout, not only did he have stellar performance but was extremely professional. We will use Mr rooter from now on and recommend them to everyone who asks about plumbing needs. -
Review 160 (2024-12-20 - Rating: 5)
Quick professional service. Thanks -
Review 161 (2024-02-14 - Rating: 5)
I was very pleased with the work of the technician. He was professional, knowledgeable and most importantly, he cleaned up throughout the installment. -
Review 162 (2020-12-31 - Rating: 5)
Definitely impressed with service. Prompt arrival and made several trips to fix the problem ASAP. Great experience and will be calling on Kyle Hagemes again if other issues around the house come up. 5-star job for sure. -
Review 163 (2018-12-22 - Rating: 5)
There was a major plumbing problem at my relatives house while they were out of town. Mark McKenzie went above and beyond for us. He and his assistant Jordan worked until very late at night and then the next day to have this repaired by the time they came back. What a work ethic! Mark is professional and thorough. -
Review 164 (2024-11-07 - Rating: 4)
Fantastically amazing customer service from the on-call technician! The representative that answers the phone was needlessly brusque however, hence the absence of 5 full stars. -
Review 165 (2018-09-24 - Rating: 5)
Adam saved us! We called and he was at our house in 1 hour and fixed an active leak in less than 20 minutes. He also was great with my 4 year old who wanted to know exactly what he was doing and how he was doing it! Thank you a thousand times over! -
Review 166 (2018-10-29 - Rating: 5)
Mark McKenzie did a great and thougrough job clearing my sewer line. He was very professional and friendly. I will be working with him again soon to fix my sewer line in my yard. Thanks Roto Rooter, and Mark!2 weeks later, I get a new clog. Mark was there with his team to re-pipe my line with pvc sealed up tight. They got it done in less than 2 days and I can’t thank him enough , and his team, for doing such a great job! Thanks again Mark! -
Review 167 (2022-08-03 - Rating: 5)
It is some Really Good People in the World and the Receptionist or whomever she was at Roti- Rooter that answered my call is one of them. She was just So kind and Helpful to me in my Despair.I Had Real Plumbing issues. She is such a Gem. I do not remember her name because Im bad at remembering names but I will not ever forget how kind and Helpful she was to me They must get dozens of calls daily but this Sweet Person went Above and Beyond to help someone she did not know. God Bless You and you know who you are... -
Review 168 (2024-10-01 - Rating: 5)
On time, professional and got the job done. Good advice and very friendly. Thank you Dylan from Roto Rooter -
Review 169 (2018-02-03 - Rating: 5)
I needed a plumber very badly on Friday afternoon just before 5. I called and Tina could not have been more pleasant and helpful. I assume that it was almost time for her to call it a day, but you wouldnt know it from her demeanor. She was upbeat and honest. I expected it to be very difficult to get help, but within an hour, Adam was on site and ready to help. I was blown away that he was able to get to me on Tybee so fast and that he was ALSO so pleasant! Turns out that I had a major blockage that required Adam several hours of work on a Friday night, but he never grumbled at all. All is repaired and I couldnt be more pleased with the experience! -
Review 170 (2022-05-02 - Rating: 5)
I had a toilet that would not flush. Apparently, my toddler threw an object down the toilet and it needed to be removed. The technician Sidney was very kind, knowledgeable, and very professional! I would definitely recommend this company again! -
Review 171 (2021-08-16 - Rating: 5)
Called Roto-Rooter Saturday morning. Dylan showed up a few hours later (gave me a 30 minute notice, which was greatly appreciated). Provided awesome customer service, fixed the issue, cleaned up the mess, and didnt break the bank. I will definitely recommend Roto-Rooter. -
Review 172 (2020-05-25 - Rating: 5)
We had family staying with us when all drains clogged on Saturday night at 10pm. Jerry and Austin came out on a Saturday night right before a holiday. They let me know what was going on every step of the way. They had the problem fixed quickly. They are a good team. They turned a bad situation into a good one. Thanks -
Review 173 (2021-12-29 - Rating: 5)
I am an avid DIY kind of homeowner but after I took up a toilet looking for drain flies I was met with a poorly done previous installation. Not only was it poorly done, it was cracked and leaking into my floors. I was over my head at this point as it had to do with the pipe in the foundation so I called Roto-Rooter on a whim. Sidney Wonce II was dispatched to me and I have never met a more professional, informative, and humble man in this line of work. Whatever they pay him, they should double it. The repair cost was more than fair for an entire afternoon of work, and Sidney was happy to answer any questions I had. -
Review 174 (2018-11-01 - Rating: 5)
Mark was a great help. He responded immediately even though it was dark and Halloween. He was extremely efficient and knowledgeable. He explained every step of the process and his reasons for doing what he did. I was very pleased with the quality of work I recieved. -
Review 175 (2021-07-01 - Rating: 5)
We have turned to Roto Rooter twice in the past month and each time they have responded quickly, and handled our problems with professionalism and good cheer. Their team makes the worst situations seem more bearable. Thank you! -
Review 176 (2024-04-10 - Rating: 5)
Ray was outstanding. He showed me on his camera what the problem was after clearing out the line. -
Review 177 (2024-09-16 - Rating: 5)
Knowledgeable technicians resolving a complex issue. Kept me informed throughout the repair. -
Review 178 (2018-01-24 - Rating: 4)
Due to our procrastination, we thought our back-up problem could wait. We called to see if anyone could come out on a day that I took off and no one could come that day. Randy put us down for the first appointment the following week. Lo and behold, that next night, our one and only toilet backed up along with our bathtub. We called Roto Rooter in and he came out, looked at the problem, and said someone would have to come out during daytime hours stating theyd have to do something on the roof. I already knew they had no openings. Randy got Tony to come out early that next morning (even though Id bugged him way before any of the guys even got to work) and he snaked the drain. That was it! Thanks to Randy for his efficiency and professionalism. Thanks to Tony for handling everything with ease and explaining everything afterwards (with diagram) included. You guys rock! -
Review 179 (2021-10-23 - Rating: 5)
My daughter bought a house and the toilet flange in the slab was broken. I called Roto-Rooter of Savannah and they had someone at the house the next morning and were able to replace the flange and set a new toilet without any problem. They were very professional and I would use them again without hesitation. -
Review 180 (2020-02-10 - Rating: 5)
Dylan was on time and was very knowledgeable about the procedure.When I commented on this he said he has only been with the company for 5 months. I was very appreciative of his ability to check on everything very carefully and he was finished in a short time. I highly reccomend him. -
Review 181 (2019-07-07 - Rating: 5)
I had called several plumbers with no luck having someone come out on the same day. I called Roto Rooter of Savannah and the office assistant called to see if any technicians were in the area of my house. A technician (Tray Galbreath) went to my house on his way home!! Repaired the problem quickly and with excellent service!! Thank you so much!! -
Review 182 (2019-03-08 - Rating: 5)
They were great. They were able to get out to the house the next day. The guys were nice & courteous. After finding & fixing the problem they tested things & found a 2nd problem. Instead of leaving after the initial problem was fixed, they stayed longer to fix that too. We appreciate the good work! -
Review 183 (2017-05-26 - Rating: 5)
Bath tub would not drain; shower backed up and full of water, and toilets overflowing. Yes that was my night. Sadly, this is not the first time this has happened to us but it was the first time we could not get the water to go back down. We have had plumbers come look at this from several different companies and still we were having the same issues. We called them at 11pm and did not get a call back. We followed up at 11.30pm and the manager called us back. The on call tech was in Hinesville and they were still working the job. The manager came to our house and was the first one to actually fix the issues.He will be coming by next week to install a clean out for far less then we were quoted by a prior company.I am beyond grateful that when my children woke up they had working toilets. THANK YOU -
Review 184 (2018-09-07 - Rating: 5)
MARK is an ALL-STAR. We had a serious plumbing issue late on a Friday afternoon - Mark got the job done efficiently and effectively. He was incredibly competent, kind and thorough. He will be my first call for all plumbing issues...I cant recommend him any higher! -
Review 185 (2022-11-11 - Rating: 5)
Sydney and Joshua did a great job unclogging shower and toilet waste lines and resetting toilet. Very professional, answered all of my questions, very detailed video evaluation of the waste line. No mess left behind, would not know they were even there afterwards. Thanks guys! -
Review 186 (2024-12-27 - Rating: 5)
Prompt service with explanations of issue -
Review 187 (2020-01-04 - Rating: 5)
It was Christmas day. Water was backed up in my sewage system. Rotor rooter responded to my call for help. The technician was very patient and professional. He did not try to sell me any unnecessary services to get more money, but found the cause of the blockage fairly quickly. Again, he was professional and patient, and did not complain to me about having to service calls on Christmas day. -
Review 188 (2018-08-24 - Rating: 5)
Great service all around! Kyle helped immensely by installing our kitchen sink and disposal, and now we have a functioning kitchen again! Thank you so much Kyle and Roto Rooter! Will highly recommend to everyone! -
Review 189 (2018-10-07 - Rating: 5)
I recommend this company. Tony came and cleared the clogged toilet drain. He was very efficient and kind. He went above and beyond in what he did for this military family and we will share our very good experience with others. Thank you Tony and Roto Rooter of Savannah. -
Review 190 (2024-11-01 - Rating: 5)
Quick response. Problem solved!!! Thanks a million Stewart!