Wentzels Heating & Air Conditioning

Located in Sarasota, Florida

Address: 51 Alafia Dr suite a, Sarasota, FL 34240, United States

Phone: +1 941-925-2430

Rating: 4.9

Services

Repair services

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Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-03 - Rating: 5)
I have used Wentzels to install and maintain my furnace and air conditioner. Mark is prompt, does his job well, and Ive never had a single issue. Ive also used Wentzels for our condo with the same excellent service. I have them on speed dial. Great value for the money!

Review 2 (2024-12-27 - Rating: 5)
Adam our tech was awesome. Answered all my questions(some pretty dumb ones) and showed us how to maximize our system and gave advice on what to expect and what to watch out for all with great respect and a good sense of humor. Wentzel’s is lucky to have himBrandon

Review 3 (2025-01-02 - Rating: 5)
Josh was great. Very friendly, professional and proficient if assessing our HVAC system. All service employees from Wentzels who have visited us to this point have been wonderful.

Review 4 (2024-10-25 - Rating: 5)
The technician, Alex, was on time, efficient, knowledgeable and thorough. He provided a full run-down of the condition of our system.He made a helpful suggestion about booking our next appointment.We are pleased with Wentzels service, and are happy to be supporting a local company.

Review 5 (2025-01-03 - Rating: 5)
What a fantastic experience!In 2020, I had the opportunity to meet a Wentzel’s tech when I was in a rental. That tech was very kind and professional. I was with another company, Veteran Air, for years (and two AC units). I liked and recommended them a lot (as a veteran, I felt very supported by Kevin H, the owner). However, several years later, they were bought by a larger company, and EVERYTHING changed; it is a different company now, and the level of service, knowledge, and pricing completely changed. I knew I needed to switch, and Wentzel’s stuck in my brain. I’m so glad I made the call.Mark was my AC guy today. He was professional, kind, and knowledgeable. They have my business now and are very fair. When you find a good company, you stick with them and know they are there to support you when needed.Perfect!

Review 6 (2024-12-06 - Rating: 5)
Yesterday I had a full replacement of ductwork and a/c unit on my single level villa. I don’t know where they get such a nice group of employees. They were very professional and courteous, and honestly in conjunction with the crane service it was a very pleasant experience. Thank You for doing such a wonderful job.

Review 7 (2025-01-02 - Rating: 5)
Having come from a family that owned an oil heating business I would like to share with you that this is the best technician that you have ever sent to my house and I appreciate it and I appreciate all the nice polite woman in the office. Thank you very much and happy new year

Review 8 (2024-10-04 - Rating: 5)
Siesta key flooded ruining many ac units. I contacted wentzel on Monday at 8am. I had an estimate that day. I approved right away and by Thursday my new unit was installed. I price checked them and the price was comparable to other companies. Professional knowledgeable staff and friendly. A totally pleasant experience. And invoice was sent on line and I could pay online. best all the way around.

Review 9 (2024-11-24 - Rating: 5)
Tyrone was the on-call technician. He arrived after a very short notification that we needed help. As soon he arrived he quickly observed and drew a path to resolution. He tested the system. His provision of service was sound and calibrated. I would recommend Tyrone to anyone. He was kind, calmly reserved, confident, focused and highly skilled. Without question, Tyrone the provided a solution to our conflict. THANK YOU TYRONE FOR AN EXCELLENT JOB.

Review 10 (2024-11-25 - Rating: 5)
Alex from Wentzels Heating & Air Conditioning is absolutely the best HVAC technician I’ve ever had the pleasure of dealing with. His technical knowledge is superb, as is his attention to all the little details that go into an older, mid to later life, system that continues to function beautifully. Thank you 🙏 Brett

Review 11 (2024-10-24 - Rating: 5)
Andy is ordering parts for the compressor and he will recharge the refrigerant when he comes back. Hope it can get done early next week? Thanks w10/22/24- We are still in the north but my neighbor who has been locking/ unlocking the door, reports that our unit is cooler after. Andy fixed and recharged the system. I received the bill by email, and a check is on its way to you. Thank you for your prompt service .

Review 12 (2025-01-06 - Rating: 5)
Wentzels is always on time and reasonably priced. Their technician, Adams, is especially friendly and professional. My family has trusted Wentzels for years.

Review 13 (2024-11-11 - Rating: 5)
Please send Kyle to my home should I ever need service again! He was on time, patiently and thoroughly answered my questions, cleaned up the work area and got my unit running great again. He is the BEST!

Review 14 (2024-11-14 - Rating: 5)
Greatly appreciate how timely and polite the installers were during their time here at my house. I had several estimates, and they were lowest with a great experience. Would recommend them for future needs.

Review 15 (2024-11-09 - Rating: 5)
Billy came out the same day I called. Scheduled an install the next day. Ivan the installer was here next morning 8:00 finished around 9:30. Did a great job.

Review 16 (2024-09-11 - Rating: 5)
Dale was a pro. He did a great job and explained the problem I was having and fixed it right away. They came within a few hours of my call so I would say they provided exceptional service.

Review 17 (2024-11-09 - Rating: 5)
Highly skilled, dedicated to his work, and a very kind human being. I am grateful he is my technician and I will be requesting him every time. Plz put that in my account notes.Thank u.🙏🏻 Would like to book now my next appt with him.

Review 18 (2024-11-07 - Rating: 5)
I called Wentzels at 4:05 to schedule service. I was offered an appointment for the same afternoon and the service technician arrived within the hour. He diagnosed the issue and offered several options. He recognized the monetary investments between repairing/replacing and made recommendations that we felt we could trust. I’ll post an update after the work is completed but suspect that it will also warrant 5 stars!Edited: Guillermo and Ivan arrived at 8:35 am. They worked together and removed the old units, installed new unit and cleaned up when work was completed. They were polite, professional and efficient. I recommend Wentzels for trustworthy and prompt service.

Review 19 (2024-09-30 - Rating: 5)
They just replaced our unit, it was old and the storm fried the compressor. It was time to get a new one. The guys arrived on time and were very efficient, installed the new unit quickly and answered all my dad’s questions.We were very pleased and having a/c is a blessing!

Review 20 (2024-11-26 - Rating: 5)
Very knowledgeable service technician who was able to quickly diagnose and fix an issue weve been having with our HVAC for a couple months, after several other companies could not determine the issue and recommended a full replacement. Great service overall. We used them to install a new HVAC also and are very happy.

Review 21 (2024-08-04 - Rating: 5)
Our house checker informed us our A/C was not running. I called for a Wentzel technician who was on site within a short time that afternoon. Unfortunately he said the needed repairs would be costly and we agreed it was best to replace our 14 yr old unit right away. Time was of the essence because in Florida mold develops very quickly especially in summer. The next morning Wentzel sent me a quote for an entire replacement unit. I called the manager and discussed the quote and the replacement process. When I was satisfied I told them to proceed and they were able to secure a crane and technician the next morning. The replacement was completed by the afternoon. They were willing to do the work even before I could figure out how to pay them which I did soon thereafter. Thank you Wentzel!

Review 22 (2024-07-24 - Rating: 5)
Adams the service tech did an excellent job. I have a tendency to watch every move a serviceman makes and ask questions. He was very patient, thorough, and explained everything. I am very pleased with his expertise.

Review 23 (2024-07-25 - Rating: 5)
Ive seen a lot of installs go down but these two guys in my opinion are above the rest, - way up above!Great attention to detail, superb workmanship and stamina to complete any size job with Winner Attitude.I recommend Wentzel Heating & Air Conditioning wholeheartedly with Blake and Jesus representing Companys true values and dedication to their customer.

Review 24 (2024-08-16 - Rating: 5)
Adams was experienced, knowledgeable, thorough, and took the time he needed to get the job done. He took the time to explain every step with me so I thoroughly understood his findings and what needed to be done. Going forward, I will only use Adams as my maintenance provider! Thank you, Wentzel’s for a HVAC great experience!

Review 25 (2024-11-08 - Rating: 5)
The removal and installation process went as smoothly as possible. The two installers were on time and very friendly. They explained everything and answered all questions. I highly recommend using Wentzels.

Review 26 (2024-09-29 - Rating: 5)
Dale was able to come to check out all three AC units on short notice. He diagnosed and fixed each unit, stayed in touch with me and all are working fine now. I am very appreciative.

Review 27 (2024-08-23 - Rating: 5)
Technician arrived on time it was very professional moved about his business checking inside unit explaining what he was doing changed out the filter showed the replacement filter to my wife before disposal. He took many pictures to indicate conditions as well as placement in the unit he checked the air handling unit inside and also one outside and checked the outside unit took pictures of both areas demonstrate what he was doingWere very pleased with his service and that of wentzels which is another reason that we continue to stay with that company👍

Review 28 (2024-11-16 - Rating: 5)
Mark is absolutely terrific. I’ve used many other companies before and this company is always on top of it always honest always expert. I feel very confident and comfortable with them.

Review 29 (2024-08-30 - Rating: 5)
I was told that Noah was very polite & pleasant. He gave full details about what he did & explained it well. My friend had high praise for him.

Review 30 (2024-09-25 - Rating: 5)
We love Wentzels. Our tech this time solved the issue and gave us a great price and service. Always would recommend them!

Review 31 (2025-01-07 - Rating: 5)
We are very impressed! Our previous provider retired and a friend recommended Wentzel. Lucky us. They are responsive and go out of their way to help if we have a problem. They are professional. They not only keep us in the loop as to when a technician will arrive, they also tell us when he has finished and left. We are delighted.

Review 32 (2024-08-28 - Rating: 5)
Adam was excellent. He spent plenty of time going over my options that may help my aging AC unit make it a little longer. I never felt pressured like I have with other companies in the past. You can’t go wrong by requesting Adam for your next maintenance service.

Review 33 (2024-08-13 - Rating: 5)
Wentzels couldn’t be any more professional. They came right out, climbed on a second story roof, and fix the problem. I would recommend this company to everybody. The technician was very thorough and very clear I am glad I called Wentzels’s air-conditioning..

Review 34 (2025-01-02 - Rating: 5)
Josh who was the service tech was extremely professional and courteous. Would highly recommend Wentzel!

Review 35 (2024-08-08 - Rating: 5)
In the middle of the flooding in the greater Sarasota area Wentzel’s was able to have a tech at my home within 3 hours of the call. The tech was excellent he diagnosed the problem as not my equipment but something FPL would need to fix.The FPL representative would have put me on a waiting list if I had not told him a licensed electrical contractor had discovered the problem. FPL fixed their problem and everything was up and running in less than 24 hours.Well worth having a contract with Wentzel.

Review 36 (2024-06-21 - Rating: 5)
Highly recommend! New A/C unit install experience was everything we would expect! Great customer service and highly knowledgeable techs. They take pride in their work and dont cut any corners and are very detailed. Very affordable and personable family owned business that offers a home town feel versus the large corporate companies that is extremely hard to find these days. They dont try to sell you anything you dont need. Professionals who will recommend the best options for the best price! They do the job right the first time!

Review 37 (2024-08-10 - Rating: 5)
Wentzels HVAC tech Adams was punctual, prepared & well-informed. But the best thing about him is that he understands customer service; so took the time to not only explain what he was doing, but why he was doing it. Well request his service in the future!

Review 38 (2024-10-11 - Rating: 5)
Mark was quick with diagnosing the problem and got right to work fixing it. Very efficient. Thank you Wentzel’s for getting out so quickly to fix my A/C after hurricane Milton.

Review 39 (2024-12-19 - Rating: 4)
We were doing good until the tech quoted me $600. for a service he said I needed and he would send me the quote by email - when the quote arrived it was over $900.

Review 40 (2024-07-20 - Rating: 5)
Very prompt and courageous service. Got our quote from Billy Martin, thought about it a couple of days. Accept on Tuesday, got scheduled and installed on Friday. Met the two installers and very awesome young guys that know their job. Very pleased

Review 41 (2024-09-05 - Rating: 5)
Adams is an excellent technician. He takes his time to identify problems and doesnt leave until he solves everything. Great job.

Review 42 (2024-08-07 - Rating: 5)
The technician, Adams, was on time,friendly, and thoroughly explained everything he did to my understanding. He also finished his work in a timely manner. Thank you, Adams and Wentzel Heating and Air for your excellent service.

Review 43 (2024-12-06 - Rating: 5)
Mark did a great job in doing my regular maintenance service call. He was very professional and knowledgeable at what he did. He took his time and checked everything out and made sure everything was operating properly. They are the best! I highly recommend Wentzels Heating & Air.

Review 44 (2024-08-24 - Rating: 5)
They came out on a weekend when we were desperate to have our AC fixed. They did an amazing job at diagnosing and repairing the problem and were great at communicating. We are very pleased.

Review 45 (2024-10-16 - Rating: 5)
One suggestion- if the handler could run due to the setting on thermostat- that this could be communicated to check for customers who have a service contract. Would save your servicemen time and customer $90, and improved satisfaction.

Review 46 (2024-12-05 - Rating: 5)
Prompt, competent, friendly service. Wentzel technician was thorough and took enough time to do the job right. Highly recommended.

Review 47 (2024-11-21 - Rating: 5)
Adams was punctual, professional and very thorough in completing the 6 month AC service. He is always friendly and shares useful information for keeping my AC running well through the hot weather of a Florida summer. My experience with Wentzel’s crew of service and repair people is that they are invested in providing good customer service.

Review 48 (2024-11-08 - Rating: 5)
AC Tech Ty is awesome, he’s always professional and very courteous in our medical office setting. Always finds my office before he starts a job and is just a pleasure to work with.

Review 49 (2024-10-17 - Rating: 5)
Wentzels Heating and Air came out on the same day as we called and Kyle quickly analyzed and fixed our problem. And for a reasonable amount of money. I would highly recommend Wentzels for any A/C or heating problem and for regular maintenance

Review 50 (2024-09-03 - Rating: 5)
Thank you, Wentzel’s for the courteous, professional, quick response. It was a large job and you did it in the rain. The neighbors say it’s the best looking line set they have seen installed on our buildings. Well done! I appreciate your trustworthy staff and good value.

Review 51 (2024-12-14 - Rating: 5)
Adams gave an honest assessment of my AC system, installed by Wentzel’s a year ago, and performed a thorough cleaning and inspection.

Review 52 (2024-09-29 - Rating: 5)
Kyle was very professional. He was on time and explained everything very thoroughly. He did a great job on my A/C unit. He was very nice and well spoken. I would recommend Wentzels AC to anyone.

Review 53 (2024-10-25 - Rating: 5)
Oh my gosh, he was so calming Very professional wonderful person to deal with seem to be highly experienced made me feel great

Review 54 (2024-12-03 - Rating: 5)
My tech, was efficient and very professional. I am very satisfied.. Dale even put a device in the ceiling register and took the percentage of it. Never had I had a tech do this! Dale is extremely through.

Review 55 (2024-07-10 - Rating: 5)
Outstanding Service by AndyI wanted to take a moment to commend Andy for his stupendous job in fixing the AC. His professionalism and expertise were evident throughout the process, making him a pleasure to work with. We are extremely satisfied with his service.

Review 56 (2024-11-16 - Rating: 5)
Mark was professional and personable as always. He explained the process and answered my questions. Very thorough.I had issues with the existing unit this week and tonight at a late Friday night service call he got it operational and he sold me a new A/C package. I called the office at noon and Mark was here at 5pm. Great service!

Review 57 (2024-11-18 - Rating: 5)
They were easy to deal with, showed up when they said that they would and got the job done quickly and right. I highly recommend to anyone.

Review 58 (2024-09-13 - Rating: 5)
Adams is awesome. I so appreciate his attention to detail and making sure the unit was working properly. He is the best!

Review 59 (2025-01-06 - Rating: 5)
We used Wentzels for the third time today from a recommendation. We were extremely pleased with their service. Adams was excellent and very professional and friendly. We will definitely be using them going forward.

Review 60 (2024-06-25 - Rating: 5)
We are so thankful for Wentzel’s!We called this morning at 7:45 am, our problems were resolved by 10:15am.We want to thank Wentzel’s and Andy for superior service!They were quick, and efficient!Highly recommend Wentzel’s for all your AC needs!! 11/10!! ⭐️⭐️⭐️⭐️⭐️

Review 61 (2023-06-13 - Rating: 5)
Same day service call - new customer. Dale was very professional and it didn’t take him long to find out what was wrong with my A/C unit (got up to 89* inside). Took only minutes for him to diagnose/ repair and then he was able to go help the next person with their A/C issue. Thank you again Dale for your help!!! Now I know why others in my community use this company!!!!

Review 62 (2024-11-18 - Rating: 5)
Will was on time, professional and pleasant. An excellent experience, and well worth the maintenance contract.

Review 63 (2024-06-26 - Rating: 5)
Mark ALWAYS does excellent work for us. He knows exactly what hes doing in every way when here. Hes thorough, professional and simply a very nice person to have in our home. Hes keeping us up and running and cool in this horrible summer heat and humidity.

Review 64 (2024-11-07 - Rating: 5)
Alex is outstanding. Courteous. Efficient. Wentzil’s delivers. They do what they say. Great follow up.

Review 65 (2024-08-22 - Rating: 5)
Tyrone was very professional and informative about my ac unit. Explained everything very thoroughly. He taught me something new about my drain line. He is an asset to your company. Was a great experience!Was very happy with Andy the service tech. He is a gem. Explained everything he was doing and was very courteous. Hope we an get him go our maintenance checkups. He is a great asset to your team.

Review 66 (2024-08-08 - Rating: 5)
Checked loudness of A/C unit. Can’t change it. It is what it’s. ☹️HOWEVER, we were told that our “coils” need cleaning. We werent told that when we had our six month seasonal checkup two months ago. So we’re apprehensive about this unit requiring a separate service call with an additional fee for THAT.My wife spoke to Wentzel’s office and was told cleaning coils would cost us $600. I don’t know if there is a separate “house c fee for that.

Review 67 (2024-12-10 - Rating: 5)
Mark was as usual, professional, courteous and efficient. I very much appreciate his work.

Review 68 (2024-04-12 - Rating: 5)
They were very prompt, courteous, knowledgeable and experienced. They listened to my interactions. Job well done with compressor and air handler install. Great customer service with them as well as company personnel, Billie , Lisa and Mrs Gannon.

Review 69 (2024-12-18 - Rating: 5)
Mark was excellent, as usual. Ive had him check my unit out before. A very knowledgeable , informative and pleasant man. Always a pleasure to see him.

Review 70 (2024-10-28 - Rating: 5)
Very satisfied with the thoroughness and efficiency of the biannual service. Mark was excellent, and knowledgeable.

Review 71 (2024-12-24 - Rating: 5)
Both Josh and Tyrone were professional, thorough and informative today when they were at our two homes for th six month maintenance. We highly recommend WENTZELS as they are very dependable, always friendly on the phone and they do a great job every time.

Review 72 (2024-12-17 - Rating: 5)
Alex was on-time, friendly and professional. He did a good job of explaining his findings and letting me know that my system is in good shape.

Review 73 (2025-01-03 - Rating: 5)
Great service!! Tyrone did me another solid by fixing the motor in a jiffy. Wentzels is the best 😃

Review 74 (2024-09-06 - Rating: 5)
Extremely satisfied with my service maintenance call. Mark, the service technician,was very thorough and knowledgeable. Thank you Mark and Wentzel’s!

Review 75 (2024-11-07 - Rating: 5)
I LOVE THIS COMPANY AND ESPECIALLY ADAMS WHO IS VERY EFFICIENT, THOROUGH, FRIENDLY, & JUST THE BEST. I ALWAYS WANT HIM TO SERVICE OUR UNITL GIVE HIM A RAISE!!!!!

Review 76 (2024-05-29 - Rating: 5)
I had the pleasure of working with Dawn and Mike this spring. My electrical issues were fixed in a timely manner. I live out of state and they were gracious and helpful . This is not the first time I have employed Wentzels. They are top notch!

Review 77 (2024-08-24 - Rating: 5)
Adam is always communicative & timely. He is thorough & alerts me to proactive care to keep my unit running tip top!

Review 78 (2024-07-21 - Rating: 5)
Our A/C died Friday evening. I called Wentzels at 7 am on Saturday morning and by 9:30 am they had our system running again. Thank you Wentzels for another great job!

Review 79 (2024-07-30 - Rating: 5)
William was amazing! He paid attention to detail. We had an old unit that went out this week and had us a new one installed the very next day.

Review 80 (2022-11-02 - Rating: 5)
Very happy with Wentzels. Tk you Billy who sold me the unit. Was able to get my hard to find Bard unit within 2 days. Very happy with Billy and Eric for doing a great job of installing my new unit and thermostat. Very pleased!

Review 81 (2024-11-06 - Rating: 5)
Technion was knowledgeable and arrived in a timely manner. He fixed our issue and also offered alternatives.

Review 82 (2024-11-23 - Rating: 5)
Alex, the technician from Wentzel’s, arrived on time for the maintenance service on our HVAC system. He was very thorough with the service he provided, explained everything that he completed, answered all of our questions, and informed us that he found our unit to be in excellent condition, with no issues, which was greatly appreciated. Alex is a very personal, knowledgeable, and professional young man, who we intend to request for future maintenance service. Thank you, Alex, for a job well done.We are very pleased with Wentzel’s Heating & Air Conditioning Company. They provide competitively priced services and hire skilled, competent employees, with excellent customer service qualities.

Review 83 (2024-11-06 - Rating: 5)
As a part of our routine maintenance program, Will was the assigned technician. He arrived promptly & was very personable. He worked thru his tasks efficiently & took the time to address any questions...excellent customer service! Thus far, our experience with Wentzels has been outstanding & we appreciate!

Review 84 (2024-10-16 - Rating: 5)
Excellent service MARK was friendly and respectful he Listened to my questions and gave answers. I could understand so glad I Chose Wentzels for my AC unit and serviceThank you, Mark

Review 85 (2024-11-21 - Rating: 5)
Andy was able to diagnose the problem with our existing thermostat. Very pleased with him.thank you

Review 86 (2024-09-02 - Rating: 5)
I very much appreciated the quick service in my emergency request.. I have recommended this company to several friends & neighbors.

Review 87 (2024-09-05 - Rating: 5)
Friendly, cleaned BOTH ac’s drip pans for us! When he was here for the problem with the one! Great service, friendly, helpful!

Review 88 (2024-08-02 - Rating: 5)
Knowledgeable and punctual. Great customer service from sales and technicians! Kyle was great! We highly recommend Wentzel’s!

Review 89 (2024-07-18 - Rating: 5)
Service was excellent. Technician was polite, helpful and took time to explain what the problem was. and what my immediate options were as well as longterm options.

Review 90 (2024-09-17 - Rating: 5)
Great company, prompt and do a great job. We have used them several times and will continue to use them for all our AC needs.

Review 91 (2024-03-01 - Rating: 5)
Andy was the nicest, most considerate, honest service tech I have ever dealt with. Wish all service techs and repairmen were like him. He explained things in great detail in terms I could understand, answered every question I had with patience and took into consideration our circumstances. He was terrific!

Review 92 (2024-09-01 - Rating: 5)
Showed up on time. Even though I was not there my son had just arrived and air was restored. Thank goodness for your good service!

Review 93 (2024-10-22 - Rating: 5)
Mark was very professional and kind. Explained everything he was doing and did an excellent job.

Review 94 (2023-04-23 - Rating: 5)
Its been one year since they installed a whole home ventilating dehumidifier and this was the best money weve spent on our house. This unit brings in fresh, dehumidified air into our ducts and throughout our house 24x7. And we actually run our A/C *less* as were so much more comfortable. We used to keep A/C at 72-74 for comfort, now its typically 76-78, because humidity is capped at 48%.Billy and his crew were excellent.I just dont understand why FL HVAC companies dont market these devices more heavily?? My fellow Sarasotans this is the best thing you can do for your comfort at home!!!

Review 95 (2024-11-21 - Rating: 5)
Love Wentzels! I recommend to my neighbors and friends! In14 yrs have never had a bad experience! Will was delightful, polite, helpful and skilled! Please send him again!!! What a lovely young man. He explained everything he was doing and asked if I had any questions or concerns.

Review 96 (2024-06-14 - Rating: 5)
I had been given a window when I scheduled my service. The technician texted me when he was on his way and called upon arrival. He was friendly and came with everything he needed. He was knowledgeable and efficient.

Review 97 (2024-08-09 - Rating: 5)
My A/C stopped working and Dale was here in less than an hour and fixed it!! Thanks so much!! You guys are awesome!

Review 98 (2024-12-04 - Rating: 5)
On time and excellent service by Dale S. Highly recommend the tech and company.

Review 99 (2024-05-10 - Rating: 5)
We searched for a few places to put a new air unit in our condo. We were being way overpriced by other companies. Wentzel’s was reasonable and fair. Jesus did a great job and cleaned up after himself. We had air the same day he came to install. So glad we found this company!

Review 100 (2024-09-13 - Rating: 5)
Excellent service. Everyone I encountered was friendly and professional. I highly recommend them.

Review 101 (2024-06-05 - Rating: 5)
They responded very quickly. They conducted themselves with professionalism and knowledge. The price was phenomenal, i had 3 quotes and there was the best for the same product and service.This was my first time dealing with this company. I live in Canada and was trying to make the payment. The payment was delayed due to the banking system and they still went ahead to do the work without receiving the initial payment. I really appreciated this as my tenant was so stress without the Ac. Great job would certainly highly recommend this company.

Review 102 (2024-10-16 - Rating: 5)
First time customer, above and beyond! Love the texting app, that lets me know the tech is on his way.

Review 103 (2024-12-10 - Rating: 5)
Stellar service again today! Josh was excellent , knowledgeable and efficient! Great having incredible professionals to our home and thank you for the wonderful service contract services as well as any needed interventions .

Review 104 (2024-10-25 - Rating: 5)
Had regular service check today, and tech arrived on time as scheduled! Nice to meet the commitments even with all the challenges on SK after Milton.

Review 105 (2024-12-04 - Rating: 5)
Adam’s did a great job explaining the water flow drainage and algae.ThanksGary

Review 106 (2024-05-15 - Rating: 5)
Thanks goes out to Wentzels Air Conditioning Service...great job by LJ...looks and feels great!

Review 107 (2024-08-26 - Rating: 5)
Excellent service as always. Andy was very professional and caring. Thank you for the wonderful service again.

Review 108 (2024-11-13 - Rating: 5)
They were at my place quickly and did not waste any time in fnding the cause and getting it fixed without trying to replace the entire system. Andi was good to go! I highly recommend this company!

Review 109 (2024-08-15 - Rating: 5)
The tech that came out was great.He very courteous and answered any questions I had.The people who answer the phone and email respond quickly.I would recommend Wentzels to anyone!

Review 110 (2024-11-07 - Rating: 5)
Wanted to check to see if ductwork was faulty. Not an easy task, up on the rafters! Determined the ductwork was fine, adjusted vents in house to get better airflow. Great service!Mark was so great to interact with and got the job done. Thank you, Mark! Highly recommend Wentzels for your air conditioning needs and repairs!

Review 111 (2024-11-05 - Rating: 5)
Purchased my unit from Wentzels and have had service with them ever since. Always professional and do a great job!Will Davis did an outstanding job today servicing my system! Answered all my questions and was very professional.

Review 112 (2024-09-01 - Rating: 5)
Thank you Kyle for handling the situation promptly and efficiently plus working during a holiday weekend, too.

Review 113 (2024-05-22 - Rating: 5)
We have been used Wentzels for 8 plus years.... Always On time, professional. Both Kyle & Alex did an excellent job. They represent Wentzels very well. Highly recommend.

Review 114 (2024-07-21 - Rating: 5)
Tyrone was very courteous and was able to quickly troubleshoot and fix our A/C issue. He is a keeper - as is Wentzels!

Review 115 (2024-12-02 - Rating: 5)
Heater unit fixed in 10 minutes for a reasonable price . Very satisfied with service.

Review 116 (2024-08-13 - Rating: 5)
Couldn’t be happier. The guys were all great. Nice, Pleasant and professional.I will recommend you to everyone

Review 117 (2024-12-23 - Rating: 5)
Dale arrived promptly and quickly developed a solution for the issue we were having. Wentzels always provides excellent service.

Review 118 (2024-08-28 - Rating: 5)
Kyle is always the best Tech. Always in a good mood, happy and willing to help, listen, and answer questions!

Review 119 (2024-03-06 - Rating: 5)
No complaints here. We got an appointment quickly and our technician arrived recently when we were told he would and we skilled and courteous. Wed be happy to use Wentzels again.

Review 120 (2024-08-13 - Rating: 5)
Always friendly and courteous. Thanks Trevor for the pro-tips! And the front office people are kind and professionalUpdate 2024! Adams was knowledgeable, friendly, and went above and beyond to communicate what needed to be done.Thanks for all of your help!

Review 121 (2024-09-10 - Rating: 5)
Kyle my service tech was prompt, efficient and knowledgeable.Andy fixed my A/C unit, and had my house cooling off in this summer heat. Professional, prompt, and reliable service.

Review 122 (2024-08-23 - Rating: 5)
Dale is punctualPolite and professionalBut!!!! I should have been told before installation of UV that every two years another $235!! For bulbUnfair to consumerYou should change this practice

Review 123 (2024-04-01 - Rating: 5)
From the time Billy came to our home to give us a quote to the installation done today by LJ was exceptional. We highly recommend Wentzels Heating and Air Conditioning. Price and performance is top notch. No one else can beat them.

Review 124 (2024-12-09 - Rating: 5)
Excellent service with competent workers who explain what they were doing and why.

Review 125 (2025-01-03 - Rating: 5)
Adams was very helpful and informative. I always ask for him for maintenance and Tyrone needed to come back for service.

Review 126 (2024-07-07 - Rating: 5)
My air conditioner blew a fuse on the first hottest day of the year. It was a holiday weekend and the technician was here in 30 minutes. Thank you guys for excellent service.

Review 127 (2024-06-19 - Rating: 5)
Excellent work and a fair price. Several months ago they told me my a/c was old & would need to be replaced in the near future. It happened to fail over the past few days & they were available the next day to install my new one!! I was so relieved!!! Fantastic workman!! Wonderful job!!!

Review 128 (2024-07-23 - Rating: 5)
Andy came out, friendly and fast with the repair and the A/C was on. Quick good service.

Review 129 (2024-07-26 - Rating: 5)
Donnie came out after another technician had been here today and he spent a lot of time working and figuring out what we think is the problem with the air conditioning. I appreciate that he is reserved about ordering a circuit board until he talks to Lennox to make sure that there is not another issue that could be causing a pressure issue, he was a fantastic technician and obviously has a lot of experience

Review 130 (2024-05-13 - Rating: 5)
A/C stopped working this afternoon. Called Wentzel’s, spoke with Lynn and she said she’d have a tech out today! The tech (Dale) came within 2 hrs of my call, diagnosed the problem and replaced my fan motor. Couldn’t be happier with this company!! Have used them for many years and they NEVER disappoint!

Review 131 (2024-11-11 - Rating: 5)
Germicidal UV light systemI need to write a note regarding the service person, Will. He was friendly, thorough, informative and efficient with his time. I have never been disappointed with the people or the company over the many years that Ive used Wentzels.

Review 132 (2024-04-04 - Rating: 5)
Wentzel’s installed AC in 2015. We have the annual service contract which I feel is reasonable. Very minor maintenance issues over the years and they have all been taken care of promptly & reasonably. They usually send the same technicians which speaks well of their ability to retain professional workforce. Their employees always speak well of the company. They always willingly address issues and explain what they are doing to keep systems running. I highly recommend this company. Thank you.

Review 133 (2024-09-07 - Rating: 5)
Dale always does a great job. Hes Better than all the Rest (as Tina Turner would say). And you all always respond very quickly.

Review 134 (2024-05-14 - Rating: 5)
Wentzels Heating & Air Conditioning did an excellent job installing our new air conditioning system. From the initial consultation to the final installation, their team was professional, efficient, and friendly. Our home is now cool and comfortable, and we couldnt be happier with the service we received. Highly recommend!

Review 135 (2024-10-19 - Rating: 5)
Kyle was very thorough and explained everything. He did an excellent job.

Review 136 (2024-09-13 - Rating: 5)
Andy did a quick, professional job. Please put me on your periodic preventative maintenance list.

Review 137 (2024-10-21 - Rating: 5)
Prompt service on the day that I phoned for service.Dale was a courteous and efficient technician.

Review 138 (2024-04-18 - Rating: 5)
Blake led the team. He kept me up to date on progress by phone. He explained things when i didnt understand, and i would most like to thank the whole team for being so careful with everything in my home, you wouldnt have known you were there. A very professional job.

Review 139 (2024-11-04 - Rating: 5)
Dale was on time friendly and did a 👍job… thank you so very much we have been a customer since2005..Sandy Scott..appreciate all of you and it’s a thanks to Tyrone.. great guy friendly and professional..Sandy Scott

Review 140 (2024-05-31 - Rating: 5)
We cant recommend highly ENOUGH! We have used Wentzels for 10+ years and they have ALWAYS EXCEEDED our expectations! From the office personnel to the techs...EXCEPTIONAL! We were completely up and running within 2 hours of our call....on a FRIDAY...in FLORIDA ...in AUGUST!!! KUDOS TO YOU ALL!!!!! THANK YOU!!!! Kristen & Mark ColeWe also just today 5/31/24...again a Friday put in a service call and within 4 hours have us up and running!! Thank you all and especially Tyrone!!! You NEVER disappoint and we SOOOOO appreciate you!!! Kristen and Mark

Review 141 (2024-09-27 - Rating: 5)
Kyle was prompt, friendly and diagnosed the problem as a partial lack of power due to Hurricane Helene, not an AC problem. Thanks

Review 142 (2024-04-29 - Rating: 5)
Wentzel saved the day for us again. Five years ago in August we had been in our new home 3 days when the AC died and they were prompt and efficient!Today the unit shut down, and were scheduled to leave for months in 48vhours.They had a tech here to fix the problem in an hour!

Review 143 (2024-10-17 - Rating: 5)
Another periodic maintenance visit, but great service as always. Alex arrived right on time and explained any issues he found and took care of everything. Wentzel’s is excellent.

Review 144 (2024-10-15 - Rating: 5)
Alex was polite and efficient. Cleaned up well, explained everything and answered all my questions. I enjoyed working with him and would be glad to have him come back next season.

Review 145 (2024-06-27 - Rating: 5)
Once again, mind you we have 11 units on property, were here not even two hours from my phone call!! I so appreciate the quickness of the service call and the repairs!! Andy is my favorite tech and am grateful that you have him on staff !! So knowledgeable, quick and always has a smile on his face! Best technician around!! Thank you Wentzels!Lara

Review 146 (2024-10-14 - Rating: 5)
Kyle did an excellent job resetting thermostat & showing me how to do it in the future. Also checked outside unit & drain. Good, prompt service, as always!

Review 147 (2024-12-04 - Rating: 5)
Ty was extremely professional. Well done and Thank you for now.

Review 148 (2024-10-28 - Rating: 5)
Excellent service as always. Our Tech Mark was fantastic! Thorough, compete, and explained everything. Their customer service and knowledge is excellent!

Review 149 (2024-07-22 - Rating: 5)
The tech was very informative and exceptionally polite and professional. I would highly recommend this business to anyone who owns an air conditioning unit!

Review 150 (2024-11-12 - Rating: 5)
Alex did a fine job. Please send him back in spring.

Review 151 (2024-11-12 - Rating: 5)
We just had our air conditioner service done this morning. Once again Adams, the service tech did a very thorough job. We highly recommend this firm

Review 152 (2023-11-18 - Rating: 5)
Alex was on time and very professional and spent time reviewing all that he observed during the maintenance visit. He is really a great representative for your company. We look forward to seeing him again in May 2024. Susan and Ray Lynds

Review 153 (2024-11-12 - Rating: 5)
Will was very efficient, knowledgeable and friendly. He patiently answered all my questions! Big thumbs up!

Review 154 (2024-05-26 - Rating: 5)
32 yrs the heat pump finally gave out. Great work people. The new AC and Air Handler are a unit of beauty. I appreciated the choices. The efficiently is really impressive.

Review 155 (2024-12-06 - Rating: 5)
Mark was most professional and offered great advice. Thank you!

Review 156 (2024-11-07 - Rating: 5)
Will not only showed up on time, he let me know he was coming, he checked out the system and explained everything in a professional manner and was very hones in what was wrong or not wrong - very happy with his visit!

Review 157 (2023-09-08 - Rating: 5)
We called last Saturday as an urgent out AC was acting up and causing high humidity and was running all day and night. Kyle the technician came out the same day with a diagnostic and ordered the part needed. He came back out a few days later and repaired our AC has never worked better. My husband is in the service industry as well hes a plumber and was very impressed by Kyles professionalism and work ethic. Thank you for the great service.

Review 158 (2024-04-30 - Rating: 5)
LJ arrived on time and did a fine job. I complimented him on his skills as an AC technician and felt comfortable with his expertise while installing our new unit.

Review 159 (2024-11-12 - Rating: 5)
Our tech is awesome! I hope he always comes to check our hvac system.

Review 160 (2023-09-11 - Rating: 5)
The Technician (Mark) was thorough and explained things well. He checked multiple components on the exterior unit and was able to get it up and running. My AC unit is approx 15 years old and the technician was going to pass the information along for a written quote to replace it. I believe the quote will have a fair honest price. Thanks for the superior service!

Review 161 (2023-02-07 - Rating: 5)
Mark from Wentzel’s arrived on time and got to work immediately. He was extremely professional and kind. He answered all of our questions and was very knowledgeable. He was very thorough cleaning out and checking the entire system and then ensured that his work area was left clean and tidy. We were extremely impressed. I would definitely recommend Mark and Wentzel’s to friends and family. Great service, on time and super knowledgeable technician!

Review 162 (2023-10-03 - Rating: 5)
Gary came to service our AC unit and let us know beforehand that he was on his way. When he arrived, he was very courteous and asked us if we were having any issues. When he had completed the service, he asked if we had any questions. He gave us some additional information on cleaning the AC drainpipe. We highly recommend Wentzels Heating and Air Conditioning for their professionalism and excellent customer service.

Review 163 (2024-05-08 - Rating: 5)
Andy was very professional. He identified the problem quickly and made the repair. He said we needed a new fan motor and he would get it ordered. Great service.

Review 164 (2024-07-20 - Rating: 5)
Excellent. Shane was very helpful in setting things up. Blake and Jesus were on time clean and efficient in their set up of my new air-conditioning system. I have been with Wenzel for 14 years and could not be more satisfied.

Review 165 (2024-11-25 - Rating: 5)
Alex is wonderful asset to Wentzels. He was very respectul, professional and knowedgable. He took time to explain exactly what he was doing and the results.

Review 166 (2024-01-24 - Rating: 5)
Called on a Tuesday afternoon and they showed up first thing Wednesday morning. Of course the unit wouldn’t replicate the problem so instead of just guessing and replacing we are going to wait to see if it does it again. Dale was prompt and great at explaining what it could be but wanted to wait and make sure that we fixed the right problem instead of just replacing stuff. Recommend

Review 167 (2024-08-23 - Rating: 5)
Alex was very professional, and knowledgeable about our system. Great service and on time. Highly recommended Alex and Wentzel Heating and Air Conditioning.

Review 168 (2023-04-22 - Rating: 5)
Wentzel’s were very responsive to our AC problem and Dale was quick to find out what was wrong and immediately got quotes for replacement parts or a new unit. He classed it as an emergency and a new AC unit was installed the next day. Billy and Guillermo arrived the next day to install the AC unit and they were very courteous and completed the job before noon. I would highly recommend this company to family and friends. Thank you Wentzel’s for your professionalism and prompt service.

Review 169 (2024-04-18 - Rating: 5)
Ivan and his helper were very professional and did an excellent job.

Review 170 (2023-07-05 - Rating: 5)
Wentzels service is stellar. I have been their customer for regular maintenance and for emergency repair and in all cases they are extremely reliable. Always show up when expected or early, are very friendly and professional. Provide excellent care and repair of our system. I highly regard and recommend them!

Review 171 (2024-11-04 - Rating: 5)
Will has great customer service, good hand shake, and looks me in the eye

Review 172 (2024-10-25 - Rating: 5)
We have been using Wentzel for the past 5 years. Always professional and knowledgeable right down from the scheduling call to the service technician.

Review 173 (2024-12-16 - Rating: 5)
Adam did an excellent job. I’ve had him a few times and I want him in the future to come to Service my air conditioner

Review 174 (2024-07-30 - Rating: 5)
They were knowledgeable but installation cost too high for one hour.

Review 175 (2024-06-06 - Rating: 5)
Jesus and Blake were excellent: they actually listened to my desires, provided suggestions, were meticulous in installation, and were very easy to communicate with. Thanks

Review 176 (2024-02-14 - Rating: 5)
My AC went out Tuesday afternoon and first thing Wednesday they were there to repair my unit. They were quick, courteous and very helpful. I have been so impressed with the company , I bought their warranty plan and their yearly maintenance, too. Their office staff is also wonderful. I highly recommend Wentzels!

Review 177 (2024-04-10 - Rating: 5)
Adams was great. Good diagnostics and a very nice person. I hope we can get Adams when we call again later this year.Larry

Review 178 (2024-07-10 - Rating: 5)
Tyrone was on time, and thorough with his testing to find our problem. Great service!

Review 179 (2024-09-09 - Rating: 5)
Adams was wonderful. He explained the new feature very well. He is both very knowledgeable and personable.

Review 180 (2023-11-15 - Rating: 5)
Always professional. Always on time. Always fair in pricing. Whats not to like? After a couple visits over the past few years, weve signed on to their maintenance plan for our HVAC system. We expect they will keep it running as it should for the foreseeable future. Highly recommended.

Review 181 (2024-12-16 - Rating: 4)
Kyle was very pleasant and professional and did a great job explaining the scope of work needed to resolve our HVAC issues.

Review 182 (2023-07-12 - Rating: 5)
Ive been working with another company for my a.c. needs for years, spending over $20k with that company on my commercial and two home units. I had a problem with my commercial a.c. unit recently and contacted my old company to come check it out. They told me it needed a new fan motor. Tech said motor is running, but not turning anything. Sounded odd. They called me back with an estimate of $3300 to replace the fan motor. I deal with motors all the time and thought, that price sounds crazy! I asked for a breakdown and was told $2950 for the fan motor. Was the motor they were looking at made from titanium, possibly gold plated? Why so expensive, when I found the same motor online for $356? Over a 900% markup on the part. Glad I didnt go with them, I wouldnt have been able to walk for a week after that one. I get it, its a commercial unit and its hot as Satan right now. But after 15 years of doing business with this company I felt like they were flagrantly ripping me off or their tech is just plain incompetent. Either way bye-bye.I called Wentzels for a second opinion. The tech came down off the roof after checking out the unit and told me all he had to do was tighten the belt. Total was $110. They fixed it a week ago and its been running strong ever since. Wentzels has my business from now on! Fast and honest service! Would highly recommend to anyone.

Review 183 (2024-08-13 - Rating: 5)
Nice, thorough young tech. Pleased. Today, my tech was especially good. Im very pleased with Wentzels service.

Review 184 (2024-08-12 - Rating: 5)
Alex was amazing! He was on time, kind, respectful and trustworthy! I would recommend them to all of my friends!

Review 185 (2024-02-16 - Rating: 5)
Wentzels always takes care of things. Lynn in service was so patient with me. We had a part break and it was under warranty. Finally the distribution center delivered the part to the local Trane dealer. Wentzels didn’t want to leave us with no air for the weekend after we have had no air for almost 5 days. Dale went and picked the part up and did the installation all before 5:00 on a Friday. We have used Wentzels for many years for both our residential and our commercial needs. They take care of five of our business units as well and they do a great job.

Review 186 (2023-06-29 - Rating: 5)
Thank you for making my choice easy by offering a more than competitive estimate right from the start! As a woman, Ive been given one price and my husband talks to the company and gets a way better deal. You are Honest and I Appreciate that very much! Excellent communication as well from beginning to end. I highly recommend Wentzels to anyone looking for an hvac pro!

Review 187 (2024-05-01 - Rating: 5)
Alex was on time, fast, and courteous. He took the time to explain everything and answer all our questions. He is backed up by an office team that is flexible, knowledgeable, and very customer-oriented. This is a great business.

Review 188 (2024-11-16 - Rating: 5)
Ty is an amazing tech! He came to our rescue after hours on a Friday night when our ac unit quit. He is a rock star! These folks are the real deal for repairs, but also new installations. If you want knowledgeable techs and fair pricing, look no further!