Drain Patrol

Located in San diego, California

Address: 9060 Activity Rd Suite E, San Diego, CA 92126, United States

Phone: +1 858-560-1137

Rating: 3.4

Review 1 (2025-01-03 - Rating: 5)
Ive been working with Drain Patrol for 6+ years. As a property manager, I really appreciate how responsive Sarah and the whole Drain Patrol team is (whether Im calling or emailing them). There are a few particular technicians like Ricky that I know I can always count on and ask for by name. My residents appreciate the great direct communication they get, and I know that once it gets handed off to Drain Patrol Im not going to have to worry about it.I understand that sometimes things dont go quite as planned. Of the dozens of times Ive had Drain Patrol out, there have been a handful when a newer technician was dispatched to take care of an issue and they didnt have the experience necessary. When that has happened, Ive reached out and Sarah has gotten things taken care of as quickly as possible. Im very blunt in my feedback when theres an issue and Sarah takes that feedback without making excuses which is why I continue to work with the team.Nobody at Drain Patrol asked me to post this review, I just figured it was time since theyve been taking care of my plumbing needs for so long.

Review 2 (2024-07-11 - Rating: 5)
A few days ago, I called to make an appointment for a clogged sink, and they had a technician come out to complete the service within less than 24 hours. I couldnt be home at the time of service, so I left them a key. I expressed my concerns about my cats running out of the apartment and Josh, my technician, took my concerns seriously and made sure the kitties were safe during the service. He gave me constant updates about the service and expressed that he wanted to try and complete the service as quickly as possible so that I wasnt charged an arm and a leg for multiple hours of service. Josh was kind, respectful, and very communicative. It was such a positive and efficient experience. Highly recommend!

Review 3 (2024-06-20 - Rating: 5)
Drain Patrol gets the job done. They are one of our valued partners at Fairgrove PM. Adriana and Sarah always accomodate our needs and help us out when we need it most. Thank you!

Review 4 (2024-08-14 - Rating: 5)
Thank you for the excellent work Drain Patrol and Ricky. The service you provided was fair priced and the technician you sent was professional and knowledgeable. Really appreciate it guys!

Review 5 (2023-01-24 - Rating: 5)
Since discovering Drain Patrol, I’ve used them for every plumbing issue. They have always been quick and prices have been fair. I’ve always dealt with Sarah in the office; her customer service is great, responds quickly and is always friendly. Never had an issue with them not showing up, and I always get a courtesy call when they’re on the way.

Review 6 (2023-10-30 - Rating: 5)
The guy came out during the scheduled window. Had to have my drain fixed in the kitchen. Took him about 25 minutes or less. Nice guy, he corrected the improperly installed garbage disposal, so far so good. Easy peasy.

Review 7 (2021-06-09 - Rating: 5)
We had recently had our bathroom updated.The installer left me with a Shower that was loudNoisy jack hammer sound. Very frustrating!!!I called Drain Patrol for there help,within 1hourThey sent a very experienced employee Arnold toDiagnosis and fix my problem .I can always countOn Drain Patrol to keep things flowing..Thank you to all at DP..I now have a quiet lovely shower experience!!

Review 8 (2023-01-11 - Rating: 5)
Sarah B. of Drain Patrol is stellar with assistance and customer service. As a property manager, I have plumbing needs to correct constantly, and Sarah is wonderful to work with. Thanks Sarah and thank you Drain Patrol!

Review 9 (2021-11-12 - Rating: 5)
Omar from Drain Patrol was amazing. He took a lot of time working through problems and did quality work. Our plumbing is way better because of him. Highly recommend him!!

Review 10 (2023-11-17 - Rating: 5)
Great customer service, the tech ricky was great on time and was fast and efficient very knowledgeable highly recommendedThank you drain patrol