Level 9 Heating, Cooling, and Plumbing

Photo of Level 9 Heating, Cooling, and Plumbing

Located in Saint louis, Missouri

Address: 13421 Manchester Rd, Des Peres, MO 63131, United States

Phone: +1 636-259-4252

Rating: 4.9

Services

  • Identifies as veteran-owned
  • Repair services

Categories

  • Plumber
  • Air conditioning repair service
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-10-21 - Rating: 5)

    Cameron was the best! Very easy to communicate with over the phone and text, and the technician was really informative and helpful. He found exactly what was going wrong with my heater, drive out and got the right part, and fixed it all within a couple hours. My cat was even really comfortable around the technician, and my cat doesnā€™t like strangers usually.

  • Review 2 (2024-12-03 - Rating: 5)

    Very knowledgeable. Very clean and professional install. If it was a question he did not know he would use his resources to get the answer.

  • Review 3 (2024-09-08 - Rating: 5)

    Our AC unit went out completely during one of the hottest weeks of the summer. I reached out to Level 9 and a technician was sent to my home within 24 hours to evaluate our AC unit providing proposal for a new unit that day. The installation was completed within 48 hours of my proposal acceptance. Technician Richie Porter performed the install. He was outstanding. AC unit is running great, without any sound unlike our old unit. Thumbs up to Level 9.

  • Review 4 (2024-09-25 - Rating: 5)

    I suspected my toilet needed a new wax seal after googling some issues I noticed. Chad came by and walked me through his investigation, talked me through my options, and then fixed it quickly. He also answered some questions about other, more long-term plumbing concerns and potential projects. He was polite and professional. Would definitely call Level 9 again.

  • Review 5 (2024-08-27 - Rating: 5)

    The job was finished replacing the expansion tank quickly and with no problems. I was satisfied that Jon took extra measures to assure that the problem is less likely to occur.Its a pleasure dealing with the technician. Hes very pleasant and professional.

  • Review 6 (2024-09-05 - Rating: 5)

    Ryan and Tyler did our HVAC replacement. These guys were professional and pleasant to work with. They got the job done on time and didnā€™t leave a mess anywhere. They were both very courteous. Highly recommend them.

  • Review 7 (2024-08-26 - Rating: 5)

    James from Level 9 was professional, knowledgeable, and very efficient with his time. He diagnosed and addressed the problem while also giving us other plumbing tips to maintain our home. We are very satisfied with his service and know that if anything comes up under the 1 year warranty, hell promptly address it.

  • Review 8 (2024-08-10 - Rating: 5)

    Jon was so professional, he came in with a smile, diagnosed our problem, and helped order a speedy repair. Great customer service, great ā€œtable side mannerā€ and a great experience getting my AC fixed quickly in the dead on summer as a first time customer.

  • Review 9 (2024-07-03 - Rating: 5)

    Max at Level 9 provided us with excellent service. He kept us updated on the progress of the installation and was very considerate of our home while bringing in heavy equipment. They showed up on time and completed the work quickly. We were very happy with everything they provided and the ease of working with the company!

  • Review 10 (2024-06-26 - Rating: 5)

    Jon was friendly, caring and competent. Had my old Air conditioner fixed promptly. Advised me on potential future problems. Did not try to oversell me. The communication from the office on arrival times was excellent and I was able to do some errands (and get out of the hot house) while waiting my turn

  • Review 11 (2024-08-05 - Rating: 5)

    Tyler was pleasant courteous and knowledgeable. He and the other worker , worked diligently through the day.When they finished the area was clean.Tyler told me what to expect. And the house became cool again. So far it has been quite comfortable.

  • Review 12 (2024-10-30 - Rating: 5)

    James, the plumber, came to our home on October 25th for an issue with our water heater. He was very thorough and professional and answered all of our questions. Level 9 hires the best.Bob and Denice Kun

  • Review 13 (2024-11-01 - Rating: 5)

    I have been a customer of Level 9s for a little over 4 years, I love the communication, the professionalism and the discounts available for being a preventative maintenance customer.

  • Review 14 (2024-12-19 - Rating: 5)

    We used Level 9 to install a new furnace, as ours was running up against end of life. The two gentlemen who did the install were courteous, professional, and took the time to do the job correctly. Very good service

  • Review 15 (2024-08-01 - Rating: 5)

    I had a clogged basement drain. Rotorooter charged me $500 to fix it last year. James at Level 9 fixed it for 60% less money and he fixed it super fast. He stuck around to recommend products and methods to prevent future issues. Thanks Level 9!

  • Review 16 (2024-10-11 - Rating: 5)

    Cameron was very knowledgeable and understanding! He tried to provide as many affordable options as possible to resolve the issue which is always appreciated!

  • Review 17 (2024-06-13 - Rating: 5)

    Jon!! What an exceptional human! Kind, patient, knowledgeable. Jon is the kind of person that makes you realize that there are genuinely good people in this world! We found ourselves ranting about how much we enjoyed our experience w him!! 5+ i hope his warm energy rubs off on everyone he comes in contact with! Looove him! Thank you!!

  • Review 18 (2024-07-04 - Rating: 5)

    Chad was quick to respond when our water heater died and flooded our basment. He installed a new model early the next morning, even in a holiday. Very good work!

  • Review 19 (2023-11-21 - Rating: 5)

    We needed our humidifier replaced. Jesse was knowledgeable, pleasant, and professional. He was respectful and took time to explain things. He made sure I didnt have any additional questions. Its rare to have such a pleasant repair experience. From the office and their good communication to the repair itself, I highly recommend this company.

  • Review 20 (2024-04-05 - Rating: 5)

    We had Chris in HVAC and James in plumbing out to our house today! They did a fantastic job! Quick, easy fixes for these two experts. Not only do I appreciate their skill set, but they are both pleasant, well respected individuals. I was super happy to have them service our HVAD and plumbing needs. I highly recommend Level 9 for their outstanding service and quality people!

  • Review 21 (2024-12-05 - Rating: 5)

    Customer service was great, kept us informed on when the Tech would arrive. Service was great, our Tech Jesse explained everything, didnā€™t rush and our AC is back up and running ! Highly recommend!!

  • Review 22 (2024-12-06 - Rating: 5)

    James was wonderful, very thorough and efficient. 5 stars for sure!

  • Review 23 (2024-06-03 - Rating: 5)

    James was amazing! Very professional, knowledgeable and friendly. Our AC and water heater went out at the same time, and I canā€™t express how much we appreciate Level9 and the excellent service theyā€™ve provided us.

  • Review 24 (2024-11-08 - Rating: 5)

    Arrived promptly at the time that he told me, explained the options, performed work, cleaned up, Iā€™m satisfied with the results

  • Review 25 (2025-01-04 - Rating: 5)

    Zach came out on a Saturday and fixed the heater right before the upcoming storm!

  • Review 26 (2024-04-15 - Rating: 5)

    Chris H . Came out to work on our A/C unit . Very knowledgeable ,friendly , courteous and didnt mind the fact that I sat and talked to him and learned a few things while he was here. Answered all my questions And made sure I didnt have any questions before he left. I find That getting to know the person who is helping you with your A /C & and heating unit Makes it easier for the next time when they come out . Thanks for letting me tag along and making me feel valued as a customer šŸ™‚

  • Review 27 (2024-09-06 - Rating: 5)

    James was professional, friendly, quick and informative. He did a great job!

  • Review 28 (2024-01-27 - Rating: 5)

    We found Level 9 via the Costco hvac program and are so happy with their service. Their office staff is very responsive. They worked a miracle in moving our install up when the CO detector went off. The crew was efficient and professional. Weā€™re very happy with Level 9!

  • Review 29 (2024-06-20 - Rating: 5)

    Thank you Jesse and Level 9 team. Jesse repaired our unit in 40 minutes and explained the issue.......upstairs is now comfortable. Grateful for your excellent service.

  • Review 30 (2024-06-19 - Rating: 5)

    Very friendly, professional and efficient. He took the time to explain the different variable and what the different plans could be accordingly. We appreciated them greatly.

  • Review 31 (2024-08-02 - Rating: 5)

    Jesse was very thorough, knowledgable, and explained the issue with our ac in terms we could understand.

  • Review 32 (2024-05-16 - Rating: 5)

    James at Level 9 Plumbing was outstanding. Arrived on time for initial bids and for work to be done. Very thorough. Will definitely call Level 9 for future work and highly recommend them!

  • Review 33 (2024-01-16 - Rating: 5)

    James and Chad were very thorough, professional and detailed. They explained the plumbing problem and even called back to answer a question I had post-appointment. I would recommend Level 9 for reliable service.

  • Review 34 (2024-08-17 - Rating: 5)

    Jesse the technician was a very nice young man. Thorough and gave us two options to fix the problem and gave us the pros and cons to each. Communication by the company was very good.

  • Review 35 (2024-08-19 - Rating: 5)

    Jesse is very thorough, professional and courteous, providing high quality advice and suggestions! Highly recommended

  • Review 36 (2024-05-13 - Rating: 5)

    Tyler and Level 9 did a great job. The county inspector even complimented their installation work. Great team and fair pricingā€¦thanks Level 9!

  • Review 37 (2024-11-06 - Rating: 5)

    Friendly, professional and efficient! James was great to work with!

  • Review 38 (2023-08-18 - Rating: 5)

    From Ben (Sales Manager) to Greg and Richie (Technicians) to consistent communication from the office/dispatch, I couldnt be happier with the service we received from Level 9. They were on-time, clean, professional, knowledgeable and honest. We needed a 20+ year old furnace to be replaced and I was never pressured into replacing our newer and working AC units or any other equipment. Installation was very quick. Thanks Level 9

  • Review 39 (2024-03-05 - Rating: 5)

    Professional honest diligent people. A++They installed two HVACs and water heater in my house all in one day. I am nitpicky, so it wasnā€™t surprising I had a couple of things for them to improve. They came out the next day no questions asked. Good people. Trustworthy company. I hired them through Costco and the price they gave me was right compared to 5 other estimates. Would definitely hire them again.

  • Review 40 (2024-02-28 - Rating: 5)

    Great experience today with John servicing our units. Learned a little more about air handlers, heat pumps, furnaces, condensers and all those other words I donā€™t use very often. Having a bit more work done to make them more efficient and believe Iā€™m in good hands.

  • Review 41 (2024-06-28 - Rating: 5)

    Jon is awesome! He is very friendly and professional. Does a great job when he comes out. We see them twice a year. I highly recommend Level 9.

  • Review 42 (2024-08-26 - Rating: 5)

    Jesse was great. Very friendly and quickly found the problem and fixed it.

  • Review 43 (2023-07-03 - Rating: 5)

    Level 9 has so many great employees. Our usual tech (the same that has come to check on the unit 2x a year each year is always the same) wasnā€™t available for a weekend Emergecy when a brown out caused our capacitor to blow.They sent Adam to fix on a Sunday and he was so thorough in making sure our issue was resolved. He was communicative and the price was incredibly reasonable for a weekend emergency.

  • Review 44 (2023-06-14 - Rating: 5)

    Technician Ken was an absolute delight. He figured out the issue and fixed the problem! Very professional and gave us great advice we never knew as first time homeowners. We will definitely use/refer anyone/everyone to Level 9. Salesman Ben is also wonderful and helped us out a lot as well! Thanks guys!

  • Review 45 (2022-09-13 - Rating: 5)

    Nick came to check out my 30 yr old AC because blower would not shut off. He determined that board needed to be replaced. Discussed with me all my options. Decided to get a bid on a new system. Office called back within 15 min to say person who does bids was on his way. Nick was very professional, knowledgeable and easy to talk to. Gave me great info re making decisions. Very pleased with Level 9. Great customer service and outstanding employees.

  • Review 46 (2023-01-13 - Rating: 5)

    Brad was great! Very professional and thorough. He explained our options and gave recommendations.Latest update: Adam came out to check our systems. Very thorough, extremely professional, very personable. On a 5 star rating, Level 9 started at a 9 and have improved to 10! I continue to be impressed and highly recommend them!

  • Review 47 (2024-05-22 - Rating: 5)

    I knew we needed a new HVAC system (ours was 25 + y/o. I texted the Operations Manager at Level 9 on a Sunday afternoon. Monday a.m. their dispatcher called and got a PM out to our house at 1:30 the same day. We signed a contract and Wedneday a.m (same week) we had a crew here and had a cool house by 3:00 p.m. Richie and his crew were thoughtful, conscientious, knowledgeable, and hard working. They put down drop clothes and plastic carpet cover and you wouldnā€™t know they were here except for a high quality, easy to use, Lennox system installed and functional. They made sure we understood how to use the Wi-Fi enabled thermostat and Lennox app. I am super happy with my decision to use these guys and would recommend Level 9 to everyone.

  • Review 48 (2022-06-21 - Rating: 5)

    My technician Nick was professional, clean, courteous, punctual, and friendly! He completed his work thoroughly and efficiently. He was able to patiently answer all questions I had and direct me in the proper care of my system. The cost was competitive and service punctual. I could not have asked for a better experience!

  • Review 49 (2024-08-29 - Rating: 5)

    Everything was taken care of in a timely manor, and with a very nice, friendly technician.

  • Review 50 (2023-08-04 - Rating: 5)

    We went a yr without A/C unit because were were told it was broken and needed a lot of work and freon. My neighbor told me about this place last week so I finally called Mike B and Jeremy came out and figured out what was wrong with the A/C and had it up and running in no time at all. Our house is nice and cool. The unit did not need freon or need to be 100% replaced. It needed a new motor. I cant believe how great they were. They were great. Im glad my neighbor told me about them and excited our A/C is up and running. Thank you so much!!!!!

  • Review 51 (2022-10-31 - Rating: 5)

    I was extremely pleased with both the work done and the customer service. Adam was very professional while being personable. In doing preventative maintenance, Adam was field training Anthony and was very thorough in walking him through a systematic process and explaining to me each step taken. Great to know that Level 9 will be back at the beginning of summer to do preventive maintenance again!

  • Review 52 (2022-07-27 - Rating: 5)

    I just purchased the annual plan for two seasonal visits to make sure my systems are in good working order. Iā€™ve been impressed with the techs that have come out both times, especially Robby this last time. He was friendly and courteous, and he made some good recommendations for the future and gave me a ballpark estimate on a couple of things.

  • Review 53 (2022-06-13 - Rating: 5)

    The Technician that diagnosed a refrigerant leak in my 13+ year old HVAC system was great. He explained why repairing a leak in an old system wouldnt be worth the expense. I received a quote for a new Heat pump system the following week and decided to proceed with the replacement install. Financing was simple and quick and they fit me into their schedule to install the unit quickly. My only complaint is that after spending almost 9K on a new system, there was no follow up call from the office to see how the install went and if I had any questions or concerns. I had to reach out myself about a week later just to get the final invoice and inquire about getting specific s on the warranty. I still have no idea if the unit was registered for warranty as I have yet to receive any verification on it. I did promptly get a text message to leave a review though. Maybe Im just old school, but a little personalized Customer Service after the sale goes a long way with me.Over all, Im happy with the results (except for what I mentioned) and would recommend Level 9 for anyone needing service.June 13th 2022: Update:Just received a phone call the Owner/General Manager, Kyle. Ive updated my 4 star review to a 5 star because of this phone call. Kyle listened to my concerns that I raised in my previous review and we had a very nice and productive conversation. This company is willing to admit when they can do better and will do what it takes to make the customer happy.

  • Review 54 (2022-09-02 - Rating: 5)

    Three gentlemen came right on time, took their shoes off even though they werenā€™t asked (very nice) and assessed the situation. They didnā€™t have the parts but came back an hour later so it could be fixed that day. They were super nice, courteous and professional. We highly recommend them.

  • Review 55 (2023-05-22 - Rating: 5)

    Ben and Tom serviced my AC and walked me through the whole process. They performed a thorough check and cleaned the outside unit. And they replaced a capacitor in the inside unit that was outside its performance specs at a reasonable price.

  • Review 56 (2024-11-22 - Rating: 5)

    Level 9 did a level 10 job. Iā€™ll be here all week.

  • Review 57 (2022-11-18 - Rating: 5)

    We had an emergency and had to use someone else because they got the order faster. That being said - Adam was a great sport about it and gave me a lot of great information for some other improvements we will need in the spring. Iā€™ll be reaching out for a quote for sure!

  • Review 58 (2023-11-21 - Rating: 5)

    Great group to work with all the way from the office to the tech that came out and did the work. They even worked with the manufacturer of my unit and found the warranty coverages for me. Thank Level 9!!

  • Review 59 (2022-11-29 - Rating: 5)

    The technician checked our HVAC system thoroughly, both inside the house and the outdoor unit. He was very kind, considerate, and explained what he was doing.He also explained a yearly maintenance plan to us, which made sense for us, and we signed up.I would welcome this tech back at any time.I donā€™t remember his name, but he was here on 11/29/22, in Villa Ridge, Mo.

  • Review 60 (2024-03-28 - Rating: 5)

    They came out right on time and installed my new hvac system all in a timely manner and answered all my questions. They were very polite and friendly.

  • Review 61 (2022-05-21 - Rating: 5)

    I called to schedule around 1pm Wednesday and they had someone out the same day! Our tech was Nick and he was super friendly and wanted to make sure our A/C was running properly before he left. Definitely will be using again for any future issues!

  • Review 62 (2024-09-02 - Rating: 5)

    The Service technician Zachery showed up on time and was both professional and friendly. I would recommend him and Level 9 to anyone.

  • Review 63 (2024-01-25 - Rating: 5)

    Great crew, efficient, respectful of our need to mask when in close proximity and left everything neat and in good order. Happy we went with Level 9!

  • Review 64 (2022-11-08 - Rating: 5)

    Two technicians showed up and were very professional and did a great job. Very knowledgeable and explained why a humidifier wasnā€™t working (so I could understand) and made recommendations. These 2 techs are top notch, I hope we get them again when itā€™s time for Spring maintain the A/C! A+ work!!!

  • Review 65 (2022-06-03 - Rating: 5)

    Weve used level nine for multi unit property, and all the technicians have been responsive, professional, and on point with their recommendations. If its worth fixing they do, and in cases where replacement makes more sense theyve been very thorough in explaining exactly why that would save us money vs trying to repair. Highly recommended.

  • Review 66 (2022-06-08 - Rating: 5)

    Nick did a really good job. Found a problem we didnā€™t know we had and he fixed it. He was very nice to talk to. We would welcome him back to our home again.

  • Review 67 (2022-07-11 - Rating: 5)

    All was good and Nick was polite and explained what he was doing. We can hardly hear the AC when it comes onā€¦..unlike before Nick got here. Couldnā€™t believe we got service the day after we called! We will definitely schedule winter maintenance with you. Thank you.

  • Review 68 (2024-05-22 - Rating: 5)

    The technician, Jon Revelle, installed a new tank above my hot water heater since the old one was leaking. He previously discovered it while servicing my ac for summer use. He provided excellent service and I would always choose Level 9.

  • Review 69 (2022-11-03 - Rating: 4)

    Fall preventive maintenance check: Robbie was thorough and explained everything he checked. I have a geothermal unit and he went through the pressure and flow tables in the manual with me so that I could understand the parameters and compare them to my actual values. I was disappointed that a $20 capacitor cost $236 to replace, especially since they didnā€™t have to make a special trip out here to replace it. Itā€™s almost like I got charged an additional service call when they were already here doing a PM.

  • Review 70 (2022-11-06 - Rating: 5)

    We are extremely impressed with Level 9! The entire staff helped us throughout the stressful process of replacing & installing an entire new HVAC system in our home when our old system kicked the bucket in the late fall. We are eternally grateful for everyone who helped us. We truly appreciate everyone at Level 9! Thank You! Thank You! M & J

  • Review 71 (2023-06-29 - Rating: 5)

    Technicians were knowledgeable, respectful, and completed the work quickly and effectively. They took the time to answer all the questions I had. Will definitely use them for any future work.

  • Review 72 (2024-10-01 - Rating: 5)

    ZACH & Jackson were professional, knowledgeable and very polite young men. They answered all of our questions & even installed a new thermostat for us. They checked out our furnace / ac and even vacuumed the space they entered

  • Review 73 (2024-08-27 - Rating: 5)

    Jon Revelle was great. He took time to give me a full explanation of options to make an informed choice. I appreciate his honesty and kindness.

  • Review 74 (2023-06-17 - Rating: 5)

    We called for a maintenance visit. The technician, Adam, did an amazing and thorough job. We were so pleased with his work and professionalism that we signed up for the maintenance package!

  • Review 75 (2022-11-13 - Rating: 5)

    Systems supporting the tech service (emails and texts) from the office as to confirming the appointment and that the tech was enroute work well. The tech (Ben K) was thorough and professional. Feel confident that Level 9 will do whatever is necessary to support the functioning of our system.

  • Review 76 (2022-09-23 - Rating: 5)

    I Dont know where to start. Level 9 Heating And Cooling did a fantastic job and took care of my family. While I was out of town on business my entire HVAC system failed while just my wife and 2 children were at home during the summer. The Owner Kyle made sure that they were taken care of and on top of it throughout the entire process everything from offering to bring out window units to expediting the delivery of the new system. I need to also give another big shout out to one of the most outstanding and knowledgeable employees that I had the opportunity of being serviced by (ROBBY K.) Once the new system was installed there are always bugs to work out and this guy was relentless he not only showed up on time but numerous occasions even if it was after hours to make sure our family was taken care of and comfortable. He has a vast knowledge of every system and could answer any questions my wife or I had. Thank you again Robby for everything you did for my family and the hours you put in at our home! I did not have the privilege to meet any of the other employees at Level 9 Heating And Cooling except over the phone and it was just as great of a experience, but I can tell you I guarantee you they are all cut from the same Cloth! I HIGHLY recommend Level 9 Heating And Cooling and will be using them in the future as well as Having them Preform all the maintenance on my system! Thank you you again for the most amazing experience a consumer can have and treating my Family as your Family!Thank you!Nick Dowling

  • Review 77 (2025-01-02 - Rating: 5)

    Our technicians were on-time, professional and we were given a clear explanation of our problem. There was a significant failure of our upstairs system, and it was arranged for your HVAC expert to come promptly out to assess our needs and propose a solution

  • Review 78 (2022-10-06 - Rating: 5)

    Mike B at Level 9 could not have been nicer. He walked me thru his annual furnace checks, what measurements would be appropriate. He explained best placement of carbon dioxide sensors. This is the third time Mike has serviced my unit. Level 9 has a good one !!!

  • Review 79 (2024-10-21 - Rating: 5)

    Performed the HVAC installation successfully and professionally. Richie, Taylor and Russelll performed well.

  • Review 80 (2022-05-12 - Rating: 5)

    The A/C maintenance work done was thorough and Adam reviewed with us the different aspects of the work. It wasnā€™t cooling so extra attention was needed and Adam did a great job to identify and fix the issues. We want Adam back each maintenance visit!

  • Review 81 (2022-07-31 - Rating: 5)

    Mike was amazing. I will never go to any other company. I needed them to give my ac back working on a sunday.. they came out on time and was very knowledgeable and polite. Great customer service and explained everything great.

  • Review 82 (2022-12-29 - Rating: 5)

    Mike was very friendly and knowledgeable. I have an older system and I appreciate this companyā€™s honesty in maintaining it and not pressuring me to replace it. I trust and recommend them 100%.

  • Review 83 (2024-09-11 - Rating: 5)

    Chad is the perfect plumber. He texted us when to expect him, arrived on time, analyzed and explained the problem, fixed the leak and caught a few other issues we hadnā€™t noticed. He was very reassuring.

  • Review 84 (2024-12-11 - Rating: 5)

    He was excellent and quite efficient

  • Review 85 (2023-02-10 - Rating: 5)

    Tech was thorough and able to find and fix problem quickly. He evaluated for other potential issues and happily found none. Kept me well informed along the way. Great service!

  • Review 86 (2023-05-23 - Rating: 5)

    Fantastic technicians! Polite and knowledgeable. Figured out right away our heating coils were coming on with the air conditioner and competing against each other. Fixed it quickly!

  • Review 87 (2022-10-25 - Rating: 5)

    Ed is wonderful. Heā€™s professional, thorough, on-time and answers all questions. The office staff also is very responsive. Great company. I have every confidence in them.

  • Review 88 (2024-10-14 - Rating: 5)

    Great experience with level 9 through Costco

  • Review 89 (2023-07-07 - Rating: 5)

    Joshua came out. He was friendly, knowledgeable, and explained everything he was doing. I will be happy when he returns for checkups.

  • Review 90 (2024-10-29 - Rating: 5)

    Professional, efficient, friendly and affordable!

  • Review 91 (2022-08-17 - Rating: 5)

    Robby was great! Very professional, explained everything very well. Ill definitely call him in the future. Excellent service! Thank you!!

  • Review 92 (2022-06-16 - Rating: 5)

    The technician was very professional and kind. Thank you for sending someone who cares and compassionate.He recommended who we need to fix our problem. We would like for you to schedule them to come asap.Thank you.

  • Review 93 (2022-08-01 - Rating: 5)

    You did a good job. You deserve a star because you looked and talked to me as well as my care giver. Most people dont look at the disabled as if they are dumb Thank you for doing this, this made me feel good.Marie Mahanay

  • Review 94 (2022-08-25 - Rating: 5)

    Friendly and professional company. Nick provided excellent and prompt service, and trustworthy recommendations. Very happy customer. I would never call anyone else!

  • Review 95 (2023-10-05 - Rating: 5)

    Professional. On-time.Alerted us to issues and provided options including energy efficiency cost savings.Discussed cost benefits of membership plan.

  • Review 96 (2022-10-10 - Rating: 5)

    Ed was extraordinarily helpful not only with service provided for furnace but for showing some things about the smoke alarms and carbon dioxide alarms. Excellent service, very friendly and helpful. Give him an Aplus

  • Review 97 (2024-01-11 - Rating: 5)

    Great service and knowledgeable technicians every time they have come out. Wonderful company!

  • Review 98 (2022-06-23 - Rating: 5)

    I have to say that Nick H is the best! Ive had a great experience overall with this company but Nick will be the reason that we continue to use them and also recommend them.

  • Review 99 (2023-06-02 - Rating: 5)

    The technician was prompt, fast, efficient and kind. Our experience with Level 9 has been exceptional!

  • Review 100 (2023-05-31 - Rating: 5)

    Max and Ryan were great, thanks, and a special shout out for Don, the leader and the guy who makes everything right.

  • Review 101 (2024-01-15 - Rating: 5)

    Speedy from scheduling to service. Jesse was professional and thorough. Highly recommend!

  • Review 102 (2023-12-03 - Rating: 5)

    Had a great experience using Level 9. The technician was very thorough and helpful.

  • Review 103 (2023-06-08 - Rating: 5)

    The technician was very informative, professional and friendly. Great experience and Iā€™ll definitely use this business for all my heating and cooling needs.

  • Review 104 (2022-05-25 - Rating: 5)

    Service man was fantastic and did a wonderful job. My AC is working perfect. Also very informative about yearly maintenance and advised me on a service contract. Very grateful. Thank you

  • Review 105 (2023-01-12 - Rating: 5)

    Prompt, professional and great at finding solution in an emergency heat outage during below zero temperatures. Utilized temporary work around to give us heat during below zero temps. They then did final repair when parts were available.

  • Review 106 (2022-09-20 - Rating: 5)

    Adam was very informative and easy to listen to. Thank you for sending him.He was very nice and professional.

  • Review 107 (2022-09-29 - Rating: 5)

    Mike was friendly, polite and explained why the humidifer needed a new pad. He also checked for carbon monoxide. I highly recommend Level 9!

  • Review 108 (2023-03-14 - Rating: 5)

    Mike Brenner is a fantastic tech. Answered all of my questions with clear explanations. Also covered his shoes so as not to dirty the floors. Thank you.

  • Review 109 (2024-05-20 - Rating: 5)

    Very polite and professional. Did not try to upsell unnecessary work.

  • Review 110 (2024-06-03 - Rating: 5)

    They came out. They gave a good bid. They worked their behinds off and it looks great. Im very happy and I will be hiring them to do all the Shut offs in both of my parks

  • Review 111 (2023-06-26 - Rating: 5)

    Brad did great! He was able to get my ac problem diagnosed and repaired quickly.

  • Review 112 (2023-12-12 - Rating: 5)

    Very professional and personal. Honest and helpful with product decision. Great installers.

  • Review 113 (2022-12-09 - Rating: 5)

    Mike was awesome. Very knowledgeable and helped explain/diagnose any issues. Would definitely recommend Mike again!

  • Review 114 (2021-02-27 - Rating: 5)

    We were having issues with our humidifier. We have been using this company for years. They have served us well and definitely will be using Level 9 for all our heating and cooling issues.,

  • Review 115 (2022-09-05 - Rating: 5)

    Technician was very knowledgeable, informative and professional. Gave pointers and tips on proper filters to use as well as well how often to change them

  • Review 116 (2022-07-09 - Rating: 5)

    Adam came out and tested our system to make sure our HVAC system needed replacing. Adam determine the system only needed a capacitor. Adam is an honest and caring person. Bruce

  • Review 117 (2022-12-30 - Rating: 5)

    Great service! Very professional, excellent communication, and the issue was resolved. I would highly recommend Level 9.

  • Review 118 (2023-05-16 - Rating: 5)

    This company is great! Very friendly, fast, and efficient. Employees are very customer oriented and do a great job!

  • Review 119 (2023-01-11 - Rating: 5)

    Adam was cordial, helpful and thorough. Unfortunately the wrong size humidifier filter had been ordered.

  • Review 120 (2020-10-29 - Rating: 5)

    Derek Quillman has been our HVAC professional for 20 years, servicing our HVAC system, replacing furnace & AC, installing a whole house dehumidifier and performing bi-annual service.We highly respect him for his professionalism, expertise and integrity..

  • Review 121 (2022-06-16 - Rating: 5)

    Chris is friendly, kind and professional. He takes time out for any questions you might have. Explains it in a way that I can understand. Thank you Chris!

  • Review 122 (2023-07-21 - Rating: 5)

    Very friendly and polite. Answered all questions. Were quick and professional fixed ac and explained all very well

  • Review 123 (2022-11-03 - Rating: 5)

    This company is fantastic. They do great work and every technician who has been to our house has been professional and a pleasure to work with.

  • Review 124 (2022-12-22 - Rating: 5)

    Level 9 is always prompt their technician Are knowledgeable And always make sure I get the best value for my commercial site.

  • Review 125 (2022-10-12 - Rating: 5)

    Ed was very professional, methodical in the work and at the same time was explaining what are possible options for maintaining the system being in a good condition . It was a good experience

  • Review 126 (2024-01-15 - Rating: 5)

    Jesse explained the problems with my furnace, was patient in answering all my questions. Very polite

  • Review 127 (2023-01-12 - Rating: 5)

    Young man was very polite and explained every thing he did and recommended other services that might be needed in the future

  • Review 128 (2022-12-19 - Rating: 5)

    The technicians were very informative and helpful. They took the time to explain what they were doing and information about my system.

  • Review 129 (2024-06-10 - Rating: 5)

    Nick showed up on time, answered all my questions & Did a Thorough maintenance inspection and cleaning. I highly recommend. Thanks Nick

  • Review 130 (2022-06-13 - Rating: 5)

    I was very pleased with the service. Nick knew what he was doing, addressed the problem and had a good attitude.

  • Review 131 (2024-05-28 - Rating: 5)

    They were able to schedule my repair only a couple hours after I contacted them. The service technician was courteous. Chris explained the problem and solution as well. I would recommend level 9 heating and cooling to anyone.

  • Review 132 (2022-11-30 - Rating: 5)

    Adam was very informative about everything he did and was very polite.did his job in a very professional manner. thank you.

  • Review 133 (2022-12-10 - Rating: 5)

    Adam was very polite, cordial, and professional. I would definitely recommend Level 9!

  • Review 134 (2022-06-30 - Rating: 5)

    Bradley was polite, educated and professional. Had our unit back up and running very quick!

  • Review 135 (2022-05-10 - Rating: 5)

    ED N. Was very good an Professional an friendly. He also started to work on troubleshooting as soon as he reached the work site . Thank You Ed

  • Review 136 (2022-12-01 - Rating: 5)

    I used them for a major renovation as well as some follow up work. Always professional and willing to help me understand my home better.

  • Review 137 (2022-06-23 - Rating: 5)

    Great customer service! Office staff and technician were very professional and responsive. I would definitely recommend them!

  • Review 138 (2024-11-25 - Rating: 5)

    Very professional and efficient

  • Review 139 (2024-06-18 - Rating: 4)

    Jesse was very helpful and nice.

  • Review 140 (2022-10-14 - Rating: 5)

    Service has always been excellent. They go above and beyond to make sure everything is working as it is supposed to. They are the best!

  • Review 141 (2022-09-15 - Rating: 5)

    All the techs Iā€™ve dealt with are clean, well mannered and very professional. Theyā€™re dog friendly also.

  • Review 142 (2022-07-11 - Rating: 5)

    ExcellentCustomer service. Prompt knowledgeable and extremely helpful in resolving the issue quickly. Highly recommend

  • Review 143 (2022-05-12 - Rating: 5)

    Adam was very knowledgeable, pleasant and professional. Very pleased with his work.

  • Review 144 (2022-07-21 - Rating: 5)

    Don does an outstanding job and is very helpful. The young fellow with him also did ok.

  • Review 145 (2023-07-06 - Rating: 5)

    Mike was awesome he explained everything to me answer all my questions

  • Review 146 (2022-12-30 - Rating: 5)

    Ed was a pleasure to work with. He answered my questions and was cheerful and friendly.

  • Review 147 (2022-07-25 - Rating: 5)

    What a fantastic experience! Professional, thorough, friendly, five-star service. Highly recommended!

  • Review 148 (2022-10-04 - Rating: 5)

    I have been very happy with the service and staff at Level 9 Heating and Cooling. I recommend this company every chance I get.

  • Review 149 (2024-05-20 - Rating: 5)

    Great service! Fast, informative and friendly!

  • Review 150 (2022-11-15 - Rating: 4)

    Adam was good and very professional Iā€™m doing his job . Thanks

  • Review 151 (2023-01-05 - Rating: 5)

    Technician was very efficient and made us happy with his service.āø

  • Review 152 (2022-05-26 - Rating: 5)

    Checked out electrostatic air cleaner. Was very thorough and informative. I recommend him to other callers.

  • Review 153 (2024-03-15 - Rating: 5)

    The technicians knew what they were doing. I recommend Level 9.

  • Review 154 (2023-09-05 - Rating: 5)

    Jon from Level 9 was polite, professional, and efficient. Fixed my A/C.

  • Review 155 (2022-09-01 - Rating: 5)

    A wonderful company. Nice, friendly and polite. Our tech is a sweetie and a neighbor lol.

  • Review 156 (2021-09-20 - Rating: 5)

    Tech was super friendly and responsive and took care of all my needs and even cleaned debry out of unit.

  • Review 157 (2022-06-30 - Rating: 5)

    Keith was very courteous and professional, and did a great job!

  • Review 158 (2023-06-12 - Rating: 5)

    Got my AC working quickly, and Cameron M. was nice and knowledgeable!

  • Review 159 (2022-10-12 - Rating: 5)

    Mike B is very professional. He sure.does know is job very well. Thanks Mike

  • Review 160 (2022-07-16 - Rating: 5)

    Had our a/c working within 30 minutes of his visit. Friendly and efficient!

  • Review 161 (2022-11-08 - Rating: 5)

    Ed and Mike were great installing our humidifier. Thanks so much!

  • Review 162 (2023-06-07 - Rating: 5)

    In and out for new AC in under 5 hrs. Courteous, friendly, responsible, all good and appreciated. Thanks!

  • Review 163 (2022-05-31 - Rating: 5)

    Nick was fast and professional. Would recommend them to anyone having issues.

  • Review 164 (2022-12-16 - Rating: 5)

    Have always had great service from Robby and the level 9 team!

  • Review 165 (2024-06-14 - Rating: 5)

    Quick and our tech was super nice

  • Review 166 (2024-05-07 - Rating: 5)

    Jon did a great job installing the air scrubber in our system.

  • Review 167 (2023-01-16 - Rating: 5)

    Explain everything. Work done in a timely manner. Cleaned up better than what they walked in to

  • Review 168 (2022-06-17 - Rating: 5)

    Very efficient and professional. quick repair. good representation for your company.

  • Review 169 (2022-12-04 - Rating: 5)

    They have replaced our system and maintained it since 2019. Professional, courteous and on time.

  • Review 170 (2022-07-22 - Rating: 5)

    Ben always does a great job every time would highly reccomend

  • Review 171 (2022-10-25 - Rating: 5)

    Adam did a good job today. No complaints.

  • Review 172 (2022-10-26 - Rating: 5)

    Great group of professionals. Honest, reliable and reasonably priced.

  • Review 173 (2022-06-01 - Rating: 5)

    Very professiona and imformational. Will request for him again and reccommend him again.

  • Review 174 (2022-10-27 - Rating: 5)

    Ed was very courteous, thorough professional and responsive to my questions.

  • Review 175 (2022-05-24 - Rating: 5)

    Wonderful service! Very nice, friendly and helpful repairmanā€¦ā€¦

  • Review 176 (2022-05-21 - Rating: 5)

    Thanks for the great service, Ed! I appreciate it and your company!

  • Review 177 (2024-09-27 - Rating: 5)

    Excellent service.

  • Review 178 (2024-08-27 - Rating: 5)

    Jesse was very knowledgeable and professional.

  • Review 179 (2023-05-24 - Rating: 5)

    Very nice and professional. Answered all our questions.

  • Review 180 (2022-11-11 - Rating: 5)

    The heater in the greenhouse (approx. 19 years old) was not functioning properly.Level 9 Heating and Cooling replaced with a new heater , and thermostat. Very pleased that they were replaced promptly and that the installers were professional, thorough, and answered all the questions.Thank-you so much.Review 10-22-2022Level 9 Heating and Cooling (Mike B) returned in a prompt and timely manner to fine tune the newly installed greenhouse and another furnace in the house. Mike B also suggested that I purchase Carbon Monoxide Detectors which are now installed. Good suggestion! Mike B is thorough in his explanations, and knowledgeable in all aspects. Thank-you!Review 11-11-2022Level 9 Heating and Cooling (Ed) came to install something in the greenhousefurnace. Also, a carbon monoxide detector was plugged in right inside the house from the greenhouse. Ed did a great job getting the greenhouse furnace and the sprinkler system up and running to itā€™s optimal ability. He also got the fan to work also. Very much appreciated. Thank-you!Elizabeth Bohlman

  • Review 181 (2023-07-10 - Rating: 5)

    Very happy with my experience. Thanks

  • Review 182 (2023-11-01 - Rating: 5)

    Adam was quick and professional, got me back up and running.

  • Review 183 (2022-11-15 - Rating: 5)

    Great company and service. Robbie is excellent.

  • Review 184 (2023-01-26 - Rating: 5)

    Adam was really great! He is professional and extremely helpful. He explained the work he completed, answered my questions and provided additional suggestions and recommendations to make sure the HVAC system continues to run efficiently. I am very happy with the service!

  • Review 185 (2022-12-14 - Rating: 5)

    Technician very professional and explained what he did in detail.

  • Review 186 (2023-01-30 - Rating: 5)

    Cam provided great service and was very helpful.

  • Review 187 (2022-10-02 - Rating: 5)

    Level 9 is the best! Prompt, reliable and knowledgeable.

  • Review 188 (2023-03-10 - Rating: 5)

    Level 9 technician Mike was awesome. He got to our house early, diagnosed the problem quickly, and explained how the system worked so I could check and fix it myself if the same issue happens again. All around great experience.

  • Review 189 (2023-02-22 - Rating: 5)

    Always very happy with service from Level 9. The technicians are always very detailed about getting things right. They always go out of their way to make sure everything is the way it should be. Very friendly, very professional. Highly recommend.

  • Review 190 (2023-05-26 - Rating: 5)

    Great service from beginning to endThe technician was very detailed and informed us on everything. These guys come highly recommended.

  • Review 191 (2024-02-26 - Rating: 5)

    Great service! Thanks

  • Review 192 (2022-07-11 - Rating: 5)

    The service man was knowledgeable and very professional,

  • Review 193 (2022-09-26 - Rating: 5)

    Good experience. On time. Very professional.

  • Review 194 (2022-07-21 - Rating: 5)

    Called the night before & left a message. We received a return call first thing this morning. Technician showed up & thoroughly checked out our 25+ year old air conditioning unit. We appreciate the prompt service & professionalism. Highly recommend Level 9.

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