The Trenchless Co.

Photo of The Trenchless Co.

Located in Sacramento, California

Address: 6201 Elvas Ave, Sacramento, CA 95819, United States

Phone: +1 916-455-4433

Rating: 4.8

Services

  • Online estimates
  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Repair services
  • Gender-neutral toilets
  • LGBTQ+ friendly
  • Credit cards

Categories

  • Plumber

Photos

Comments

  • Review 1 (2024-12-31 - Rating: 5)

    I am very satisfied with the service I received. I set the appointment up online, which went very smoothly. I had frequent updates regarding my appointment and when the service technician (Jacob) would show up. They even sent me a picture of Jacob in advance of the appointment. Jacob was very professional and got the job down in a matter of 15-20 minutes. He patiently explained the process he was going to accomplish; which served as an education for me since I did not understand my homes plumbing system. I would highly recommend The Trenchless Co.

  • Review 2 (2024-12-30 - Rating: 5)

    The Trenchless team are amazing. The came out on a same day call Christmas Eve for a sewer lateral issue, got it serviceable for the holiday and then came back first thing the day after Christmas and got the permanent fix done in less than a day, despite the weather. Price was competitive and their team was clean and professional. Totally recommend and my go to plumbers from here on out.

  • Review 3 (2024-11-12 - Rating: 5)

    Marcel was just phenomenal. Marcel was on time, kind and courteous. He explained everything so that both myself and my dad understood what was happening and what he needed to do to fix it. He opened the wall and fixed the problem with what I thought was minimal mess, and that was impressive. I have found my plumbing company and will be requesting him to come out if I ever need to in the future. This has been a great experience. I highly recommend!!

  • Review 4 (2024-11-18 - Rating: 5)

    I have only ever had good experiences working with Trenchless. They are responsive, efficient, and effective as far as I can tell.My last contract with them was to replace the 90 year old original cast iron waste pipes under my house. Santiago and Alex Paul were professional and worked surprisingly fast. Ill definitely call Trenchless again when I run into another weird old house plumbing issue.

  • Review 5 (2024-12-17 - Rating: 5)

    Trenchless was awesome with helping us with our needs. We knew that our problem with our house drainage was going to be huge. They helped alleviate our issue with speed and kindness. Every step of the way. I am so thrilled with the result and I would recommend them to anyone. Thank you so much.

  • Review 6 (2024-12-31 - Rating: 5)

    Excellent service. Very knowledgeable service person who competently answered all my questions and provided top tier work. Cannot more highly recommend for my issue, which was a clogged line. Came with a camera inspection and clearing the line for $99.

  • Review 7 (2024-12-07 - Rating: 5)

    The Trenchless Co did an awesome job pipe-relining my clogged old iron cast pipe that is more than 60 years old. Now its new and upgraded. Gust and Luke did fantastic. Highly recommended company and very professional from the get-go with the initial diagnosis. My family is pleased we chose them. Cheers. JT

  • Review 8 (2025-01-02 - Rating: 5)

    I want to thank everyone at the trenchless company for the fast service we have had! Our plumbing got to the point it couldnt go any further! Very old house but its my mom and dads house and I promise them I would take care of it! The trenchless company did a complete overhaul and it turned out amazing! Thank you everyone!

  • Review 9 (2024-10-01 - Rating: 5)

    Nicoli was very professional and very knowledgeable. Not only fixed the problem but his ability to treat a customer with the utmost respect and has an untouchable personality. I will definitely never use a different service in my homes. EXCELLENT

  • Review 10 (2024-12-19 - Rating: 5)

    A great company to work with. My service person, Nicholas, was courteous & made sure to explain things as we went through the plumbing problem. He also listened to me, which was appreciated because I am well-informed on the history of the house. Although I wasnt lucky enough to qualify for the internet offer, its understandable as the house is very old & not up to speed with more modern plumbing installations. The result being everything takes longer to repair! Great integrity, easy scheduling & useful text contact. Highly recommend. Thank you very much!

  • Review 11 (2024-09-15 - Rating: 5)

    Rick and Manuel did a good job! Explaining every step of the way in resolving our plumbing issues… very patient too and always have smiles on their face… positive attitude no matter how hard and uncomfortable the work is… keep up the good work👍 no wonder why this company is 5 stars…

  • Review 12 (2024-10-21 - Rating: 5)

    Manuel was prompt and extremely courteous. From the first phone call to the technician arriving was top notch!! Prices were extremely reasonable considering it was an emergency call on Saturday, no extra charge. I highly recommend the Trenchless Co.

  • Review 13 (2024-08-13 - Rating: 5)

    They were excellent. They came the same day I called, assessed the situation quickly, and gave me multiple quotes for a pipe being crushed in under driveway by tree roots under the concrete. They were professional quick and had the best pricing around. Amazing service.

  • Review 14 (2024-08-01 - Rating: 5)

    I want to give a big shot out for a great job done to Marcel, Demarques and Matt. They re piped my entire house and changed all the fixtures. Marcel went above and beyond to help take care of everything. Its great to have clean water again. I highly recommend The Trenchless co. Also a thanks to Ray for helping me get it all set up, and Trevor for closing out everything.Great company and great people!!

  • Review 15 (2024-07-30 - Rating: 5)

    They got here fast, and cleared our drain in no time. Then, as part of the same low, flat rate, Eric, the technician, used the camera on all the drain lines, so that I could see that everything was clear 🙂 I have rented the big professional rooter machines in the past, and struggled through the job myself. But after this very positive experience, I’ll never do that again, just to try to save a few dollars. This was just too convenient 🙂

  • Review 16 (2024-11-16 - Rating: 5)

    Very professional and explained what he was doing and what needed to be done. I trusted them with the code to the lock as I had to be away for the week. each day when they were done, they locked up, and I came home to a clean home.

  • Review 17 (2024-07-05 - Rating: 5)

    Trenchless crew was amazing from start to finish. The job at my place was no easy feat. They had to install a lengthy sewer line from the main to a new tiny home on my property. They provided a competitive quote, and explained the job thoroughly. I appreciated their candor about what was and wasnt possible and their recommendations to make it all work. Communication was mostly good. There were a few hiccups between the project lead and onsite crew resulting in confusion about pipe material and return date, but nothing that caused a major issue. Crew performing the work was solid, very hard workers and really nice guys. I would gladly hire them again and recommend them to others.

  • Review 18 (2024-09-26 - Rating: 5)

    I appreciate the quote from Matthew. He was professional in his assessment of my problems and solutions. I am waiting on another firm to give me a quote within a few days and then I will contact you with my decision who to use. Thank you

  • Review 19 (2024-05-20 - Rating: 5)

    Honestly, the best plumbing service I’ve ever experienced. We had a sudden back up problem and I was able to make an online appointment for the same day with The Trenchless Co. Manuel Borrego was our drain technician and gave us the best service. He was very helpful, polite and quite knowledgeable about his work. I would recommend him to anyone that needs plumbing services. We definitely appreciated his work!

  • Review 20 (2024-10-01 - Rating: 5)

    The free inspection was done quickly and professionally by Matt. Good communication all throughout the process. Advice given afterwards was knowledgeable and very much appreciated.

  • Review 21 (2024-10-14 - Rating: 4)

    Service rep was honest in telling us that their service would be too costly for what we needed. The only downside was that he said that he could find a recommendation for the appropriate service and we never heard back from him.

  • Review 22 (2024-06-20 - Rating: 5)

    Very professional company. Staff arrived on time and listened to our concerns. Staff was willing to tromp through the weeds to see our issue. Communication was professional and thorough. Quotes received timely. Great company to work with.

  • Review 23 (2024-04-10 - Rating: 5)

    I had sewer work done by Trenchless in late 2022 that developed issues in April 2024. Trenchless was extremely responsive and they took responsibility for the situation and covered the additional needed work under warranty. They went above and beyond my expectations to rectify the issue quickly. Excellent customer service, highly recommend.

  • Review 24 (2024-12-16 - Rating: 5)

    We’ve used Trenchless before for clean-outs but never for a job of this magnitude. Altogether, we’re super happy that we decided to get a second opinion for our broken water line! After finding a bad leak in a very old water pipe in our backyard, we got an initial estimate from another contractor. Given the price they quoted, we thought it would be wise to get a second opinion. Trenchless has been at our house a few months prior for a clean-out, and the technician was very generous, as he didn’t charge as for the service (he determined we didn’t need a clean-out after putting a camera through the drainage system). We decided to call them out for an estimate. We had to turn off all of the water to our house, so the job was urgent, and a technician from Trenchless was able to come out very soon. Rahmein came out, spent time to walk through a few options, and then he shared an estimate a couple hours later. Trenchless ended up being substantially lower than the bid from the other contractor! For the repair, they not only capped the bad line but added about 120’ of new PVC water line and 3 new spigots to support our gardening irrigation. They completed the entire job in one day. We couldn’t be happier with their service and to have water back on at our house. Thank you Trenchless!!!

  • Review 25 (2024-07-13 - Rating: 5)

    Wonderful company professional and great customer service. I’ve been using them for years on a variety of homes I manage. I will not go with anyone else.5 stars every time!!

  • Review 26 (2023-10-20 - Rating: 5)

    Wonderful service all around. Had some mysterious bubbling issues in our shower drain a while ago and the gal on the phone was extremely helpful in identifying the potential problem and quickly scheduling someone to check it out. They were very prompt, courteous, and maintained excellent communication up to arrival time and with follow up afterward. Pricing was very reasonable and they gave other options as well for long term solutions so we could consider the best one for our budget and immediate needs. Technicians were great and efficient with their work. Great place! Highly recommend.

  • Review 27 (2024-08-13 - Rating: 5)

    Eric did his job very very well. We recommend him and will ask for him to get more work done in the future.

  • Review 28 (2024-10-25 - Rating: 5)

    I called Trenchless for help with a clogged kitchen drain. This has been a recurring problem and they have helped in the past. The technician on site was polite, respectful and professional. He arrived in the time window I had selected and was efficient in his work. It was good that he had a camera to use, and especially helpful that he showed me what was happening in the drain on his video screen. Once we saw a big problem, he provided me with an estimate for repairs. Im currently getting another opinion, and if it supports Trenchless, then I will have Trenchless make the repair.

  • Review 29 (2024-01-15 - Rating: 5)

    The Trenchless Companies staff were all very professional and courteous through the whole process. The office staff helped me get the funding I needed with an 18 month payoff and no interest to pay for their service. The installation went smoothly and I havent had any more stoppages in my system. There price was very reasonable. They also have a nice bonus that if you refer anyone, you and the new client receive $100. My sister referred me so we both received a check in the mail!!Tell them Goldie Parino sent you!! You wont be disappointed!

  • Review 30 (2023-10-31 - Rating: 5)

    We contracted with The Trenchless Company for a major plumbing repair requiring pipe relining in 2018. Their service and staff was exemplary at that time. The measure of a company is not only how they perform when all goes well, but how they step up and take action when something goes wrong. In 2023, we experienced an issue related to the previous repair and The Trenchless Company sent out an array of technicians to determine the cause (which was something beyond their control) and went about corrective action to address and repair the issue. We highly recommend their service. If it were possible to give a rating beyond 5 stars, they would have it from us.

  • Review 31 (2024-03-19 - Rating: 5)

    When it comes to plumbing services look no further. Joseph Johnson plumber technician @The Trenchless Co. came out to our home due to a backed up main line under our house. He was trustworthy, professional and quite knowledgeable. Pinpointed the problem and took care of it. Special shout-out to Jacob Lopez also from The Trenchless Co. who scheduled a follow-up visit to take an interior video inspection of our piping to be sure completely clear & no damage at zero additional cost. Well worth the total price of $99. Raving Fan! Thank you. Referrals on the way.

  • Review 32 (2024-01-28 - Rating: 4)

    Overall very satisfied. $99 good price to clear a toilet. Website says book 7am-9pm for that price. I called at 5 pm and they could not schedule until 10 pm and wanted $299 since after normal hours. I switched to 8 am next day and was billed $99. Other than that, 5 stars

  • Review 33 (2023-11-03 - Rating: 5)

    We had Manuel come out and clear our sewer line, and he was very professional and got it clog free within about 15min of arriving! In the future we will definitely be calling Trenchless when we have any problems that arise, very satisfied with the service. It shows that Max runs a good company and his employees know their stuff. Hey Max, get Manuel a camera on his truck!

  • Review 34 (2024-09-11 - Rating: 4)

    Would have gave five stars but the technician left my restaurant a mess did not help finish cleaning up said he had another job to attend while I was delayed 1 hour to open my store due to the Mess he was great fix the problem but should have stayed in help clean up.

  • Review 35 (2023-08-30 - Rating: 5)

    I have used Trenchless Plumbing for 3 of my properties over the last 8 years (one - had the house re-piped, second, also re-piped and a new water main shut off put in, and the third was for more moderate plumbing repairs) and each time they have been AMAZING. On time, professional, fast and their quality of work has been outstanding. I highly recommend.

  • Review 36 (2024-05-21 - Rating: 5)

    9 times out of 10 I wouldn’t leave a review, but Joseph from Trenchless came out to clear a tough clog that other companies weren’t able to do successfully. He went above and beyond, and was incredibly nice throughout the process.

  • Review 37 (2023-05-28 - Rating: 5)

    I am very pleased with this company! They did a superb plumbing inspection and repair. What I really enjoyed most is how modern they are in their communication (text/email) and they provided a picture of the person who was coming to my house. I will definitely use them again and they are highly recommended. Quick and great service.

  • Review 38 (2023-12-17 - Rating: 5)

    Woke up to a flooded basement due to a corroded main water line. I turned the water off and called Trenchless. They sent Matt out the next day to locate the leak. He gave me the option of replacing just the corroded section or the entire line. Considering I’d had problems with the line before and its over 90 years old, I choose to replace the line. They drilled a new line from the meter to the basement and got me back on line in no time. They took care of the permits with the city and did the work for the quoted price. I am very happy with their service, Matt, Darrin, and the guys doing the work were professional and performed quality work. I thoroughly recommend Trenchless. Great job guys!

  • Review 39 (2023-11-19 - Rating: 4)

    The Trenchless company came out the next day and was able to clear my sewer line from the back up really quick. They were outside of the scheduled 3hr timeframe they gave but kept me informed. I had to schedule a second appointment for the camera tech to come inspect the line, he discovered a root intrusion about 4 feet from the clean out access point that was blocking part of the pipe. The quote to have them complete the work by either cutting out a small section of pipe a short distance from the clean out or blast out the root with high flow water pressure was a bit pricey for either option.

  • Review 40 (2023-11-13 - Rating: 4)

    NICOLIS CLAY was awesome, very helpful and extremely professional. He got the job done when the other company didnt help at all..11/7/2023

  • Review 41 (2024-04-29 - Rating: 5)

    Eric is very knowledgeable. He showed me exactly what I needed to know regarding my invasive tree roots. I will take some steps in the future to solve the problem. The Trenchless company did a great job and helped me out. Thank you.

  • Review 42 (2023-11-03 - Rating: 5)

    Nicolas Claypool is outstanding. We had issues in January & he came out to help in the middle of the night in a rain storm! We needed help again this week, and I was delighted to see it was him again that came out. Hes a very nice, professional guy that explains the problem well and has multiple suggestions on how to get things fixed. I never feel like just a paycheck with the service I have received from Nicolas & Trenchless. Highly recommend this company for your plumbing needs!

  • Review 43 (2024-05-05 - Rating: 5)

    Excellent service. This is 2nd time calling on Trenchless for assistance with a water leak. They came right out and identified the problem within a few minutes. Rahmein is great- super helpful and knowledgeable.

  • Review 44 (2023-09-14 - Rating: 5)

    Fast to schedule, and texted me that theyre available to do the service sooner. While were waiting for another plumber for over 2 hours, The Trenchless Co took care of my request in less than an hour! Great service, easy to deal with, and professional staff from tel rep to the plumber!

  • Review 45 (2023-09-02 - Rating: 5)

    The experience has been great and the technician, Jacob, was very knowledgeable and provided some great insights. Jacob explained everything he saw on the video scope and provided options on how we should proceed. The Trenchless company is very communicative before their visit and provides excellent communication after. I would highly recommend this company for your future project.

  • Review 46 (2023-04-25 - Rating: 5)

    My tenants had backed up toilets and bathtub. Trenchless came out and was honest about the problems! .

  • Review 47 (2023-11-15 - Rating: 5)

    Speedy work removed the clogged main drain. We were then given 5 estimates for different options to address the underlying cause of the blockage (tree roots), ranging from temporary to guaranteed-for-life fixes. The technician provided a video of the drainpipe, which showed us the problem. We are very happy with the service, the price, and the great communication.

  • Review 48 (2023-08-26 - Rating: 5)

    My sink was backed up and clogged and I was unable to clear it myself. I scheduled online for The Trenchless Co. and it was easy. I was able to get an appointment as soon as I wanted it. Nick came to my house promptly and was polite as well as super patient with my kids as they were so interested in the ENTIRE process. He showed me the entire pipe with the camera so there were no surprises. He was able to successfully snake the drain for me and now my sink works wonderfully!

  • Review 49 (2024-01-16 - Rating: 5)

    I have used plumbing services a few times for a clogged kitchen sink , finally after years of trying to get the clean out drain cover off, the technician with trenchless was able to get it off with knowledgeable skills. I finally have a universal cover now and access to the clean out drain.Great job

  • Review 50 (2024-04-09 - Rating: 5)

    I had the liner installed in 2016 and this is the 1st time Ive had to call for service. All techs have been polite. The liner is still under warranty and they are standing by it. Glad I had the liner installed.

  • Review 51 (2024-02-15 - Rating: 5)

    My experience with the Trenchless Company was outstanding. Broken water main under a neighbors driveway. They came out quickly, returned to complete the work and did so without disturbing anything. Amazing !

  • Review 52 (2023-10-13 - Rating: 5)

    Throughout the entire repair process, they were professional, prompt and the communication was thorough. The repair man showed concern to get the job done asap so we could have water. Appreciate it! Will not hesitate you use them again in the future. Thx!

  • Review 53 (2024-03-23 - Rating: 5)

    For my restaurant, the fellow took time to thoroughly scope the sewer systems. He found problems and provided estimates. Hard to face realities but better to do so before than after a significant problem.

  • Review 54 (2023-10-06 - Rating: 5)

    Had a clogged household main sewage line connected to municipal service. Called the previous evening and they had an opening the next morning. A plumbing tech showed up in the scheduled time window, never had a plumber show up on time previous to this.The service fee was very reasonable to clear the obstruction. The value add was video and physical evidence of a line breach enabling roots to invade the sewer line. The service call cleared the obstruction and sewage is now flowing freely without backups. This is a band-aid solution for now as the line breach with tree roots intrusion will have to be addressed. Received several quotes from Trenchless and good advice on engaging the city public works dept. for possible assistance.

  • Review 55 (2024-04-10 - Rating: 5)

    Trenchless is definitely a company I would recommend. They are very prompt and clean and their I like their communication and that they are thorough at what they do. This is a good company.Thanks,Greenhaven Oaks Apartments

  • Review 56 (2024-01-18 - Rating: 5)

    Simply Amazing! Great professional service with high tech equipment. The technician Rahmein Nazifi was very knowledgeable and pin pointed the issues quickly. I cant say enough - Simply amazing!!I will definitely use them again and request Rahmein!

  • Review 57 (2023-10-20 - Rating: 5)

    They are, as advertised, 24/7. Came out within 1 hour of my call. Cleared the line I needed cleared and were very professional and courteous. I will definitely use them again if the need arises.

  • Review 58 (2024-02-20 - Rating: 5)

    You won’t find a more professional company than Trenchless! Everyone…and I mean EVERYONE that I came into contact with was super friendly, respectful, and above all…knowledgeable! I highly recommend this company and their service.

  • Review 59 (2023-07-22 - Rating: 5)

    These guys did an fantastic job. They were responsive, professional, and did exact what I wanted and no more. It was a complicated work order because they had to coordinate with the city and with other work that was happening onsite. They did great. Highly recommend.

  • Review 60 (2024-04-05 - Rating: 5)

    Eric has been out two times to fix different issues I was having with clogged pipes. He was professional, knowledgeable,and curtious.I highly recommend this company. Ask for Eric!!

  • Review 61 (2024-11-23 - Rating: 5)

    Great worker , knowledgeable and cleanYes did a great job again !!!

  • Review 62 (2024-03-09 - Rating: 5)

    Trenchless staff was all professional, polite, explained their timeline and process and performed services for free that a different company charged hundreds of dollars for. I would highly recommend.

  • Review 63 (2023-08-19 - Rating: 5)

    I was able to schedule a same-day appointment and the technician arrived on time. He was very kind and professional, and quickly diagnosed and resolved our plumbing issue. Great service!

  • Review 64 (2023-03-10 - Rating: 5)

    I had an clog in my kitchen laundry line - I couldnt wash dishes or do laundry without flooding in my garage.After a stressful experience with another plumbing company who charged me for work they didnt do, quoted me thousands of dollars more to rip out my floors and walls and replace my old plumbing (work that I know will be necessary at some point, but was not necessary to get my drain unclogged) and scoffed at the plumbing on my 70-year-old-house, I called a friend, who recommended Trenchless. The person I talked to the phone was reassuring and sent someone to my house straight away.John arrived promptly, was very sweet with my dog, and quickly found a way to solve the drain issue. He walked me through everything he did, showed me preventative measures for the future, and even helped me understand where and why everything was laid based on the time was built. He was extremely empathetic, knowledgeable, and efficient.I would recommend John to anyone having issues, and will call Trenchless for any issues I have in the future!

  • Review 65 (2023-07-09 - Rating: 4)

    After having another company come out to clear a clogged sewer line serving my kitchen, half bath, and laundry room, and having a bad experience, I called The Trenchless Company (TTC). The appointment was booked for between 5-7pm on a Saturday, but a technician became available earlier and arrived around 1:30pm. After snaking the sewer line for approximately 20 minutes, the technician. Manuel, was able to clear the line, which the other company failed to do after three attempts and some serious attempts at upselling overpriced and unnecessary services. I also have a follow up appointment in the next couple of days for a camera inspection of the inside of the pipes that was included in the very reasonable price of the service. Ill update this review as necessary after the next visit, but at this point, I would highly recommend TTC for plumbing repairs to friends and family without hesitation. Thank you Manuel and TTC for clearing the line and restoring the use of our kitchen and washing machine!

  • Review 66 (2023-10-24 - Rating: 5)

    The Trenchless Company (TTC) help us with a really bad sewer problem we had in our commercial building. The service was done on time, with professionalism, great outcome at an outstanding price. Everyone from TTC treated us like family.

  • Review 67 (2023-04-30 - Rating: 5)

    If you want a company that is highly trained, highly skilled, professional trenchless sewer repair go with this company. They have repaired two sewer backups on my property (main line & kitchen line) they gave honest repair options with pros & cons to all options. Their pricing is competitive considering how much better they operate. The hydrojetting service which has a warranty on it has lasted servers years now with absolutely no problems. If you want competence working on your home, chose this company.

  • Review 68 (2023-01-25 - Rating: 4)

    Jacob, the tech that was on the job, was polite, professional and cleared the line in an expeditious manner. He gave a quote prior to starting the job. Once the line was cleared he took extra time to ensure the line would remain open. Rachel, who is on the phone desk is to be commended as well for her courteous manner and professional manner. A job well done!

  • Review 69 (2024-08-05 - Rating: 5)

    Best thing I liked was that Trenchless kept me advised on how the project was going great service

  • Review 70 (2023-03-25 - Rating: 4)

    We had an issue that started with our shower not draining properly, where we had to pay another plumbing company several hundred dollars to just assess the situation. Trenchess was able to not only assess the situation without charging anything for the initial assessment but they actually figured out more accurately where the problem was in our pipes. We ended up having multiple breaks/holes in our pipes that unbeknownst to us was affecting our kitchen drain as well. In order to get access to the broken pipes, we had to open a hole in a hallway that requires breaking tile and concrete. They gave us one quote where they would do the concrete work and the pipe repair and another quote where they would just to the pipe repair. This allowed me to find another contractor to do the concrete and tile work which allowed me to save a little money. I appreciated that they gave me this option and I was impressed that they were able to pinpoint the problem area so accurately when a couple of other plumbers were not able to do so.

  • Review 71 (2022-06-15 - Rating: 5)

    I was very happy with the service I received. Jacob Lopez was informative regarding the problem. He gave me several choices and explained their implications. A very nice young man to deal with.We have used this company several times before and always been satisfied with the work..Thank You,

  • Review 72 (2023-06-02 - Rating: 5)

    The Trenchless CO. was extremely responsive throughout the process. The technician, Ray D. went above and beyond expectations in diagnosing our issue. Fortunately the inspection showed that our leak was not from the sewer line, but we will certainly use this company should any repairs be necessary in the future.

  • Review 73 (2018-10-03 - Rating: 5)

    We had the sewer line back up at night. After trying to clear the line for a while we cleaned up the mess and abandon the home for a family members home. The next morning I contacted The Trenchless Company through the chat app on their website. They took my info and immediately had someone call and schedule an appointment. They had available between 11:00-1:00 and asked if they were available earlier can they call me to meet them. They were available earlier and I went home to meet them. I received an email with a picture of the tech that was arriving and could track his vehicle in real time. The technician was very professional, personable, knowledgeable, and fast. He cleared the obstruction and inspected the line. The main line was good and he didnt try to sell me anything but made some suggestions to avoid this in the future. He gave me his card and took payment on his tablet and immediately emailed me the receipt. I was so impressed with the technician that I called his supervisor to let him know what a good employee he is and how happy I was. Thanks Again Trenchless Company. I will be referring you to everyone.

  • Review 74 (2022-01-02 - Rating: 5)

    Excellent customer service! Unfortunately they couldn’t clear my sewer line, however they didn’t charge me anything! Rotor rooter charged $300 and only tried snaking it for about 15min. Trenchless really worked on it for a good 45min-1hr. Then when they couldn’t clear it they offered hydro jetting it for 1/4 the price of roto rooter. Once again when unable to clear the line they charge us nothing! I couldn’t believe it! They are my go to service and recommend them to anyone in need of their services.

  • Review 75 (2022-06-08 - Rating: 5)

    Limited services. Expensive. Very professional, responsive, clean and honest. Very helpful for assessing the overall problems and solutions. Worth the money spent.New problem developed on the line fixed on the first visit. This company sent the same technician who fixed the problem at no charge and took the time to explain how it happened. The Trenchless Co. is the first place to start for your plumbing jobs.

  • Review 76 (2024-04-04 - Rating: 5)

    Quick response, punctual arrival and very impressive work done on a couple plumbing issues within my home. Will definitely use them again.

  • Review 77 (2024-05-16 - Rating: 5)

    You can expect quality work at a very reasonable price. They are punctual, respectful and a refreshingly honest company! =)

  • Review 78 (2022-12-11 - Rating: 5)

    This is the second time I’ve used them. First time was the trenchless sewer repair. They were outstanding then, and they did not disappoint this time. I highly recommend them and this is coming from a superintendent of a general contractor in town. I used them on my own home twice in Curtis Park.Keep up the great work!

  • Review 79 (2024-06-13 - Rating: 5)

    Rah was great to work with. He explained the process clearly. We are very satisfied!

  • Review 80 (2024-04-22 - Rating: 5)

    The technician Manuel Borrego was extremely professional and provided excellent excellent customer service. He explained everything and he was able to fix the problem.

  • Review 81 (2023-06-22 - Rating: 5)

    The trenchless company does very good work. they installed a 45 foot sewer line in my front yard. excellent job. always on time. The cost was very reasonable.

  • Review 82 (2020-10-24 - Rating: 5)

    Excellent service. I couldn’t find my clean out in the front yard. The lady on the phone advised me there is an additional fee if they have to remove the toilet to service the drain. I removed my toilet before they arrived to avoid the charge. Tech arrived within the time window given. I got a flat rate drain cleaning, even on a Saturday. I never felt like the tech was rushing. Seemed to do a thorough job. Very clean. Second technician came to do a free video inspection. They even located my clean out for me so next time I don’t have to remove my toilet for a drain service. I was very satisfied the service. Thank you.

  • Review 83 (2024-09-28 - Rating: 5)

    Our tech was very nice and gave great advice

  • Review 84 (2019-12-08 - Rating: 5)

    Very much liked and appreciated both sets of Trenchless crews who came out to unclog and scope my drain, respectively. (same day). I had lots of questions of which all we’re answered and am now equipped to make an informed decision on what to do next. The crews were both professional and personable and I never felt pressured. I would definitely trust and utilize this company again.

  • Review 85 (2020-05-02 - Rating: 5)

    My experience was as good as it gets. From the onset, the notification via text preceded by a phone call was amazing. I hate large windows for service at home! Our technician John was so thorough with all he did and he went into all details with different options available to me. This is a very well run organization and well worth a few extra dollars.

  • Review 86 (2019-08-14 - Rating: 5)

    Appointment setup was an ease! They were out first thing the next day for a non-emergency situation. I loved the text/e-mail information communication about my technician before he arrived. Job was quick and easy with a recommendation to have a follow up for future prevention of a possible future problem. Thanks a lot Trenchless!

  • Review 87 (2020-09-07 - Rating: 5)

    Wow A++ service! Extremely fast response on a holiday weekend. The tech “Smiley” was the nicest guy, professional and very knowledgeable. He got the job done quickly. We will definitely use this company again and recommend to friends and family. Best company we have ever used. Thank you for such amazing service!!!!-Cornell G.Container Haulers

  • Review 88 (2022-12-22 - Rating: 5)

    We were unlucky enough to have 2 pin hole leaks in the space of 2 months, which resulted in a good amount of mess & stress during the covid pandemic. With pieces of the ceiling coming down, we needed immediate help & had to choose a plumber when it seemed like every one was a plumber-just like everyone is a real estate agent in California- because over 200 houses in our area were springing leaks due to the city water (which the city actually owned up to but did not help us pay for). Our whole house was re-piped by Trenchless & they made the whole process less traumatic. They were easy to get ahold of, they were responsive, they were patient with us as we grappled with the mess & wrapping our heads around the unexpected disaster that was made more stressful because of the pandemic/isolating issues. the men were always polite & considerate as parts of walls & ceiling were removed to access piping. It was a mess. We have had some small issues since the repipe & Trenchless has been very quick to answer our questions, diagnose the issues & deal with them quickly. the people we have dealt with are always very respectful & kind.Over all our experience with the company has been positive. they really do try thier best & stand behind thier work.

  • Review 89 (2019-06-15 - Rating: 5)

    I called The Trenchless Co. after hours for a backed up sewer line at my rental property. I left a message and had my call returned by 9:30 the next morning. They scheduled my appointment for the same day and kept me informed of the technicians arrival time. I received a text introducing my technician with his photo and a little history of his experience and a fun fact about him. The technician Steve was so awesome, he cleared the drain, showed me on camera the roots in the line. He cleared the roots and cleaned up the yard. He even picked up some extra trash that was in the yard that wasn’t his. A huge bonus is the company is paperless. I signed everything electronically and a copy of the invoice was sent via email.I have to say I am always a little leery of plumbing issues because they can be so costly. I expected to pay a few hundred dollars at least but it was the quoted $99 which included a video inspection. What an amazing experience. I walked away with a great feeling. My tenants are happy and that makes me happy. I will 100% recommend them to my friends and family.

  • Review 90 (2019-03-05 - Rating: 5)

    I called Trenchless and they had a technician at my house in an hour. He unclogged my kitchen drain which was 30 feet down the line but ran the snake 75 feet in to make sure everything was clear. Fast, efficient service for the price they quoted which I appreciate. This is the second time Ive used this company, the first time was 5 years ago and they provided excellent service on that occasion too.

  • Review 91 (2022-12-16 - Rating: 5)

    Super easy to schedule and they came out within two hours of calling, the technician (Johnathan B) was professional and knowledgable. Overall it was a really good experience, would definitely recommend to anyone

  • Review 92 (2020-01-14 - Rating: 5)

    This is the 3rd over 10 years we have made an emergency call to Trenchless due to a clogged drain in our home. This time it was at 11pm at night and the lady explained the emergency service fee and also told me if I could wait until 8am I would save $150. So Ray showed up at our home and looked at our issue. He snakes the drain and showed me with the scoop what the issue is and for long termMaintenance how it can be solved. He didn’t push or take advantage of the situation. Cleared our main service line and snakes to toilet inside too until we had a clean clear line. $99 no other chargers or extra add on for inside to snake the toilet. Clear and simple. This is a family owned business and prides itself on service and it shows with their happy employees. Great service and I highly recommend them.

  • Review 93 (2018-09-26 - Rating: 5)

    Everyone I dealt with was fantastic: friendly, concerned and knowledgeable. Technicians came out the same day, quickly identified my problem, took care of what could be done immediately, and offered me great advise that lead to clear lines, and a super cost effective resolution. I can not thank John C and David S enough. Highly recommended!

  • Review 94 (2019-09-28 - Rating: 5)

    I was already a mess of emotions due to my sink and washer backing up and causing damage to my house and dealing with my house insurance. So when I had to call a plumber, I was discouraged when call after call, no one was helpful or they were plain rude to me on the phone when just inquiring about pricing and scheduling. I was near tears after 15 calls to local plumbers and everyone wanted an arm and leg to come out to evaluate my problem. That was when I called Trenchless. Immediately the call was professional and reassuring that there was NO cost for them to come and find out my problem. Amazing!!! When the plumber was arriving, he sent a text with his approx. time of arrival and his name and a picture so that I knew who was coming to my home. He introduced himself and was very nice and professional. He didnt try to rush me or the job which was essentially free. He took the time to show me where my issues were on the camera and made sure to camera different pipes to make sure that we found all the troubled or damaged places. He then wrote up an estimate that was real reasonable for the work that needed to be done. After the appointment was done, a few days later, the company followed up to see how it was going and to see how the plumber did and if I was satisfied with the appointment. This whole experience was made a lot less stressful because I went with their company. I really feel that I would have had a worst experience if I had gone with any other company. From the phone call to the plumber that came out, they were professional and courteous to me, the customer. I am so glad I went with Trenchless Co. and highly recommend them to anyone for all your plumbing needs. Especially if you have to deal with house insurance to get the problem evaluated and fixed. Thank you so much Trenchless Co. and to the individuals that handled my problem with me. I appreciate you and your company.

  • Review 95 (2019-01-05 - Rating: 5)

    I would 100% recommend them to anyone. On a Sunday morning in December 2018 the house toilets started to back up and flood between the base of the toilets and the floor. As you could imagine that was messy. A different company came out first, and after 3 hours and $$$ they couldnt fix it but could try again on Monday. After a bit of thinking, I reached out to The Trenchless Company early that Sunday afternoon to see if they could do any better - they sure did! I received a prompt call-back, and they would be able to come out that night around 8pm. About 7:30 pm I received a text AND phone call informing me that Carlos would be on time (much appreciated), and they provided a picture with the text so I knew who would be on-site. Carlos arrived on-time, well dressed and clean, and we walked through what he planned to do. He had everything on the truck he needed to do the job; the rooters, cameras, sensors, everything! After a bit of work, the tree root was rooted away. Great service! Given the way the root was in the pipe, additional work was needed involving jack-hammering the slab and pipe replacement. The Trenchless Company came back the next week, with Carlos outlining the task and getting the crew started (again, much appreciated for his guidance), and 4 hours later they were done. Photos taken the whole time too, something needed for insurance purposes. I couldnt say more in how appreciative I was of their attention to detail and how they wanted to keep everything clean. As you might imagine plumbers deal with stuff, and knowing this, they laid down plastic everywhere in the house to keep the carpets and walls clean. That was very much appreciative. I would call this company back in a heart-beat. Prices were comparable, and their professionalism, cleanliness, and ability to explain the job and get it done right the first time is exceptional! 5 Stars for Carlos and The Trenchless Company.Thank you! - Joe

  • Review 96 (2020-11-20 - Rating: 5)

    I would like to comment on my experience that I had with you the Trenchless Company on November 17 2020. I required a inspection for an existing sewer line prior to upcoming Construction. I contacted your company and within 1 hour you dispatched a technician to scope the 50 foot sewer line from my house to the main. The company employees that I interacted with were extraordinary from the top down. The on-site specialist John C. Was one of the most professional and thorough people that I have met in the construction industry! He showed up on time with professional equipment and a matching attitude! We were fortunate that major repairs were not required but any future work will definitely be directed to your excellent company!Thank youRob Laurrance

  • Review 97 (2020-02-07 - Rating: 5)

    Everyone that spoke to us during the process of getting a quote for the work, (replacement of sewer line) and then when they came to do the work, were friendly and knowledgeable. Even though the inspector did not come until very late in the day, the Trenchless Co. crew came and filled all the holes to complete the work that same day. I recommend this company if you need a sewer line repaired!

  • Review 98 (2021-02-13 - Rating: 5)

    Chris the technician was very helpful and honest. I have a Bar in Fairfield and he came out to give me an estimate . Chris determined that we did not need his services the area he inspected was in good condition. He was very honest and helped me make the best decision for the rest of my renovation.

  • Review 99 (2020-06-25 - Rating: 5)

    The work I contracted the Trenchless Co to do involved removal of a broken sewer pipe under my driveway, replacement, and restoration of driveway concrete. They did the work professionally and with friendly attitude. It was a pleasure interacting with supervisors and crews during the course of this work. I am really pleased with how everything was handled by contractor. I would certainly rehire them for future work and will not hesitate to recommend them to family and friends.

  • Review 100 (2020-02-16 - Rating: 5)

    Best customer EVER!!!! This is a company you can trust.They are conscientious, thorough and dependable. They respond almost immediately to any issue, request or question that you may have. I have tried so many plumbing companies via referrals and home warranties that are so sub par that I now ask myself why I ever tolerated such terrible service. You will never be disappointed with The Trenchless Company. Thank you Max and crew!!!!

  • Review 101 (2019-08-14 - Rating: 5)

    I could not be happier with the service we received from The Trenchless Co. Our technician, Blake, arrived on time, had all the tools needed to finding where our issue was located, was professional and courteous and HONEST. We will move forward with having them conduct our current repair, and will definitely call them for any future needs. So happy!

  • Review 102 (2019-05-21 - Rating: 5)

    Excellent service, communication, and fast help. Showed up within 2 hours of my call. They called on the way, sent text confirming appt, with name/photo, etc of technician. This company uses technology to make the experience wonderful. Would highly recommend to anyone. Would give 10 stars if I could. Great job The Trenchless Company.

  • Review 103 (2019-03-02 - Rating: 5)

    Just used these guys for the fourth time in ten years. I usually don’t post reviews, but can’t say enough about the level of service I have received from this company. From ownership (max) to their estimating team (Chris) to their office staff to their field employees (Alex) I received five star treatment. The way they handled my 500-gallon a day underground water supply leak (in addition to my past experiences with them) was impeccable. Thanks, Trenchless! You will always have my business!!! Mad respect! Paul T

  • Review 104 (2020-02-03 - Rating: 5)

    Great service and fantastic deal. Two man crew cam out to clear my main line drain issue and offer suggestions and bids for permanent repairs. Was my lucky day because they were able to make it out a few hours after I called on a Friday morning.

  • Review 105 (2013-10-26 - Rating: 5)

    I am writing this review because I had a great experience with service technician Martin Herrera. I was impressed by Martins knowledge and expertise, but what made him truly stand out was his willingness to educate me as a homeowner and customer. Martin was respectful, careful, and put me at ease right away. I felt I could trust him because his many years of experience made him great at diagnosing the problem. And he was considerate enough to put on disposable shoe covers when he stepped inside the house.Thank you, Martin and the Trenchless Co!

  • Review 106 (2019-03-15 - Rating: 4)

    They were awesome!! They worked with me with my budget and helped mTch me up with their special. The emergency plumber was timely and both were EXTREMELY efficient. Both went the extra length to make sure the job was bone and done well and found a WELL HIDDEN flush out valve!

  • Review 107 (2023-04-07 - Rating: 5)

    Ray Delsied is the man, if I had only knew to call this company first. We were looking at a total clean out replacement when Ray figured out what was going on. I appreciate your time and knowledge of your trades, this is the third company I called out just to get an estimate to replace the clean-out for this call and it was my gate valve that came off and trapped the flow of water coming from the house out to the sewer.Ray I thank you once again,Keith Torres04/05/23

  • Review 108 (2023-05-31 - Rating: 5)

    Provided excellent prompt service. Both technicians were polite, friendly and took the time to explain things. Pricing was given upfront with no hidden costs.

  • Review 109 (2023-02-05 - Rating: 5)

    The sewer was backing up from our cleanout. The plumber that came out (Jacob) was amazing. He was able to determine the clog was on the city side saving us hundreds of dollars. He even called the city out for us. Will be using for my plumbing needs in the future.

  • Review 110 (2024-07-10 - Rating: 5)

    The best experience ever... carols is professional and knowledgeable.. the service, the price and the whole thing was first class.. will always use and recommend trenchless co

  • Review 111 (2019-04-11 - Rating: 5)

    Called about custom job not plumbing related but air conditioning related. Customer service rep researched what I needed done. She asked her team to see if they could accommodate me. Called me back and unfortunately she said she was not able to help me so she reached out to Max the owner who contacted me personally we discussed my vision, he understood what I was seeking but still was not able to help. I appreciated the follow through with their customer service rep. If I ever have a plumbing need I will not hesitate calling the trenchless company.

  • Review 112 (2015-10-20 - Rating: 5)

    The receptionist was professional and making an appointment was easy. They even called ahead to make sure everything was ready. Plus they recommended two other specialists to call for other required work.When Laird arrived he was professional, on time and helpful. Plus you can trust them to recommend other professional services when needed.

  • Review 113 (2020-10-18 - Rating: 5)

    Second time using this company. Very satisfied. Easy to schedule service online. Matthew arrived at the early end of the appointment window, and efficiently removed the roots from the sewer line. Hes personable, professional and knows what hes doing.

  • Review 114 (2020-04-12 - Rating: 5)

    John and his crew are always responsive and professional. They lined my main sewer line a little over a year ago. They did an outstanding job! They went above and beyond what I expected. I live in a 120 yo house and still have a short section of old sewer pipe that we couldn’t address at that time. He and his crew always help me whenever needed on this old section. When I’m ready to replace that old section, I will only call the Trenchless company.

  • Review 115 (2019-07-07 - Rating: 5)

    Im a first-time homeowner, and I had an emergency plumbing situation occur after just 3 days in the new place which caused our entire downstairs to flood! Needless to say, my husband and I were incredibly stressed out by the entire situation and even more so when it seemed like no one would be available to come out same-day. We found the The Trenchless Co. on Yelp and were extremely satisfied with their service and professionalism. They set us up with an appointment right away and had a technician out to us after about an hour. We received a call and a text when our technician was on his way, and the text message even had a picture of our technician as an extra measure of security. We were assisted by Pedro Tafolla-Romero who was kind, professional and got the job done ASAP without any hassle or additional disturbance to our home. Their prices are also very fair considering the amazing service they provide! I would definitely recommend The Trenchless Co. for any of your plumbing needs.

  • Review 116 (2020-05-13 - Rating: 5)

    I had a sewer back-up and called the Trenchless Co. from a recommendation of a plumber. I was very happy that they would be able to get out on the same day! The service person was efficient, friendly, and thorough. I wouldnt hesitate to recommend them or to use them again.

  • Review 117 (2019-04-04 - Rating: 5)

    For the 3rd time Trenchless has exceeded my expectations. Steve and his partner came out to my house and helped me clear the toilet one more time since children clogged the toilet once again.They are priced extremely well and treat you great. Came out next day!

  • Review 118 (2022-07-19 - Rating: 5)

    Needed a clog cleared in our main sewer run under the house. They showed up on time, promptly zeroed in on the problem and got things flowing normally again. Also went above and beyond by running the camera down the line to where it ties into the street just to make sure the rest of the pipe was in good working order. Theyve been my go-to for over a decade when it comes to plumbing troubleshooting.

  • Review 119 (2022-09-06 - Rating: 5)

    Best Plumbing company in Sacramento. They have cutting edge technology to help reduce the disruption of your property by pulling new pipe in without having to dig up your whole yard. Excellent customer service!

  • Review 120 (2019-12-03 - Rating: 5)

    Trenchless customer service was amazing and quick. They took care of our clog the same day, and provided frequent updates on arrival time. Matthew, our plumber, was quick and thorough with his job.

  • Review 121 (2024-01-24 - Rating: 5)

    Honestly I never wrote a google review for anyone but definitely these guys are the best in the game thank you for your honesty guys. didnt even charge me there was no work needed to be done

  • Review 122 (2023-07-28 - Rating: 5)

    Steve was excellent. He was on time, professional and courteous. He resolved our issue with the sewer and advised on options for long term fix. I would highly recommend and would use their services again.

  • Review 123 (2021-05-27 - Rating: 5)

    We have used trenchless multiple times in the past 7 years since we have owned our home and have always been impressed with their service. Today I called them because of a clogged drain and they were able to get one of their specialists, Rahmein, out within 30 minutes. Rahmein provided us with such an excellent experience, he has such a strong work ethic and is very thorough. We have multiple projects that need to be completed and he talked through all of the options with me. I am a nurse and have a great appreciation for details and rationales, and I was blown away by Rahmein’s attention to detail. He went above and beyond for us and this was a big reason why I decided to go with Trenchless for our upcoming projects. Another technician, Jacob, was out training with Rahmein, and I appreciated his efforts as well. Thanks so much you all!!

  • Review 124 (2021-10-29 - Rating: 5)

    I was super satisfied with this company. Their employee Matthew Williams was great. He was polite and explained everything to me and got the job done fast and right. This companies price are definitely great.. I highly recommend this company 100%

  • Review 125 (2015-05-14 - Rating: 5)

    What a wonderful experience and such a relief to know my water line is no longer leaking. Woodland should have hired these guys to install the water meters. The workers arrived at 8am, patiently answered my questions, neatly removed soil & pavers, then neatly restored the area. Superior work ethic, superior quality of work. I even overheard the city inspector compliment their work. Well worth the investment. Thanks to Jose, Kevin, Nicholas & Elijah (I hope I got that last name right).

  • Review 126 (2019-03-21 - Rating: 5)

    Got the opportunity to work with Matt, Xavier, John and Will to come up with a repair plan for my aging plumbing infrastructure. What a professional and wonderful crew to have take care of my homes plumbing needs. Next phase is still to be scheduled but I am back in business again. Thanks guys and thanks everyone at Trenchless!!!

  • Review 127 (2017-11-04 - Rating: 5)

    We first had someone come check out what was wrong with the drain pipe and they couldnt figure it out. We saw a commercial from The Trenchless Co. and made an appointment. The worker that they sent was very helpful and professional! They were able to identify and fix the issue quickly. Would definitely recommend their service in need of plumbing!

  • Review 128 (2024-07-17 - Rating: 5)

    Good Tech very knowledgeable. Did a great job.

  • Review 129 (2024-08-12 - Rating: 5)

    Manuel came quickly and unplugged our kitchen sink.

  • Review 130 (2019-01-24 - Rating: 5)

    Blake and Ray were AWESOME, professional and friendly. Provided EXCEPTIONAL customer service. If we have any more problems will with out a doubt call Trenchless. Every one we spoke to were great and friendly. No high pressure sales just fix the problem with no surprises.

  • Review 131 (2017-03-21 - Rating: 5)

    These guys are the best. I called them to my house because I had a slab leak. My insurance covered the repair but they were fighting me about the cost of it. They were trying to give me $700 for a $2000+ fix. (I had three other plumbers look at the leak and they all had the around the same estimate but Trenchless was a few hundred below the other bids)Laird got on the phone with my insurance adjustor and explained to him why $700 would never cover the job and then they fixed the leak. Thank you!

  • Review 132 (2012-09-11 - Rating: 5)

    The kitchen sink backed up at hour house and I did not have a snake long enough snake to get to the blockage. Calling the Trenchless company solve the problem quicker than I could do it myself. The technician, Anthony M., found the issue quickly and unblocked the drain. He took the time to explain what could have happened and how we can avoid it in the future. It is great to work with professionals that know what is going on and how to fix it quickly. Great job Anthony.

  • Review 133 (2020-01-16 - Rating: 5)

    Could NOT be happier with our service. Prompt, polite, professional and helpful with easy-to-understand answers to questions. Video inspection was wonderful, SEEING the problem. Rahmein Nazifi was terrific and we will most certainly both refer others and call for service for ourselves in the future. Highly recommended!

  • Review 134 (2024-06-08 - Rating: 5)

    They continue to amaze me. They actually do what they say very refreshing. I recommend this company.

  • Review 135 (2013-01-13 - Rating: 5)

    I have to say our experience with the Trenchless Company was by far one of the best ever with a cold call of a company out of the phone book. Vince came out on a Saturday morning, arrived on time after calling ahead of time, and was extremely professional. We had concerns over our sewer line, due to a slow toilet, but the video inspection not only confirmed that we have no trouble with our sewer main or the vent line. He spent extra time to also check our kitchen line and gave us a fair quote on replacement of the mainline, after telling us we really didnt need it. He then gave us some good advice on what else might be going on.While we dont need these guys now, they will be the first we call when we do. I would highly recommend this company to anyone in need.

  • Review 136 (2023-07-30 - Rating: 5)

    The guys that came out were very informative about what needed to be done, jumped in head first and were done faster than estimated....they worked really well together, had a very positive attitude...thanks for the great work...

  • Review 137 (2019-01-11 - Rating: 5)

    Milton Lee was a true professional - and a pleasure to work with under our plumbing duress. Not only was he cordial, but he genuinely seemed as if enjoyed his job. We will be calling him again if the need arises, and also recommending him and Trenchless to our friends and family.

  • Review 138 (2023-11-16 - Rating: 5)

    Their technicians were on time, very communicative and great customer service. Gave me plenty of options on how to resolve my plumbing issue.

  • Review 139 (2014-06-18 - Rating: 5)

    I doubt that anyone calls you without being somewhat panic stricken. A serious problem has occurred in the life of your caller and all we want to know is that you will fix it and fix it FAST.Well, that is what I got from your company today. I ended up talking to three different people from your office, all for good reason, and every one of them was cheerful, helpful and genuinely concerned about my problem. What a refreshing encounter at such a desperate moment.Your people scheduled me for a same-day service and even called me forty-five minutes ahead of the appointment so I could leave my office to meet the technician without missing a full or half day of work. I love it!!!When I got home and met the technician, Steve Hendry, I discovered another very positive element about your company. Steve was so professional, well dressed, literate, extremely polite, plus obviously exceptionally trained and capable. He took the time to explain my situation and how The Trenchless Company could solve my problems. He outlined the costs very clearly and even educated me on how to understand the complexities of my plumbing problems in the future. You have a marvelous employee in Steve. He was the perfect person to take care of my problem, both technically and also with excellent customer service.Steve and your home office staff turned my disastrous day into a dream come true.Thank you so very much!! The Trenchless Company will forever be my go-to plumbing resource!!Ann in El Macero CA

  • Review 140 (2018-12-28 - Rating: 4)

    Trenchless made some mistakes on their first attempt at dealing with our sewer lateral. However, I have amended my previous review because they have gone above and beyond to treat us right, make up for what happened, and come up with multiple solutions. The owner Max responded quickly and professionally to our complaints.

  • Review 141 (2018-12-19 - Rating: 4)

    Great work and friendly staff both onsite and from the office. Only issue I would say I had was the price difference from the original quote, it went up by 300 dollars. This option was cheaper than what I was quoted from a competitor but as Im currently unemployed every penny counts. When I emailed to find out it was explained because of the permit, which ok but prolly should be better researched to begin with when quoting a job. Other than that, Ive been very pleased overall, thank you for the great work and even my yard looks back to normal as well.

  • Review 142 (2023-11-12 - Rating: 5)

    Called at 8:00 PM Friday Night..They had a tech here by 9:00 PM same night.They rooter-ed my main line down my driveway, got the whole house flowing again, Video scoped the line and found my issue. Guaranteed it wont happen again for a year or they will come back out once for free. All that for $99 bucks!?!?!My tech was Will, and he was AWESOME, I can clearly see why he has worked there for 7+ years!You guys were awesome and HIGHLY recommended.Thanks~Steve~

  • Review 143 (2021-07-17 - Rating: 5)

    This company was phenomenal from start to finish. The first unnamed company that came out was just OK, the equipment was subpar, and they weren’t able to complete the job. Then James and Matthew showed up from the trenchless Co. and they immediately diagnosed the problem, brought in excellent industrial machinery, and they were out in less than an hour. Save yourself time and a headache and just contact them first!

  • Review 144 (2017-10-19 - Rating: 5)

    My husband and I hired The Trenchless Co. to handle a water leak coming up between two slabs of concrete in our driveway. On September 6 a service technician from The Trenchless Co. came and answered all our questions. Out of three estimates that we received, my husband and I decided to go with this company because the price seemed fair, the technician seemed honest, and he answered all our questions regarding the options that we had.The time between receiving the estimate and the work being finished was approximately one week. That time included waiting for the various utility companies to come out and mark the locations of their wiring, cabling, etc.; one day and a half to do the work; and for the city inspector to come out and inspect the work. We had decided to go with trenchless waterline replacement instead of having spot repair done. The workers had to dig up some of the concrete, a section of grass in our front yard, and a deep hole up front by the house. When finished with the waterline replacement they laid new concrete to repair the starter hole, put our grass back where they dug it up, and replaced the dirt and river rocks that were up by the house. So, all in all we were pleased with the work, and how they left our yard when they were done. I definitely recommend this company and will call them if we need any other plumbing services.

  • Review 145 (2016-02-13 - Rating: 5)

    We are 1st time homeowners after 1 month started having major back ups in bath tub, toilet & sink. I contacted The Trenchless Co. for a 2nd opinion & they came out that same day! Offered a free estimate, competitive pricing & financing. This was a major job since it ran from our back patio 90+ ft. in our back yard connecting to city main line all work (trenchless pipe bursting) in 1day! Im very happy & satisfied that we decided to go with The Trenchless Co. for our sewer line needs! Not to mention the great customer service from the entire staff!!

  • Review 146 (2013-07-26 - Rating: 5)

    Sewer was backing up on a Saturday morning . I asked a real estate agent what company she would recommend . She said trenchless. I called and Steve H. came a few hours after the call. He took care of the problem and showed me with the camera what caused it and what would be the best solution to prevent future similar problem. He gave me an estimate of the cost of the spot. I agreed with the estimate.Less than 2 weeks later, Steve came back with Luis & Glen. He described what needed to be done and the team really delivered. They worked really hard to have everything completed in one day. They described and explained what they were doing . All my questions were answered .The work was performed according to what was promised.

  • Review 147 (2022-01-02 - Rating: 5)

    The service was great Nicholas was professional and did an amazing job. I personally will forever be thankful to him for the great gesture he did for me and my kids. We been battling cancer for 5 years and hes seen my wife in her condition as he passed through the bedroom to do his job. God has a story for all. Thank you for what you did Nick your an amazing human being sadly she passed a few days later. RIP Maricela Cisneros......your gesture helped in many ways for my kids thank you and may god bless you friend..

  • Review 148 (2013-11-30 - Rating: 5)

    The Trenchless Co. responded to my call within minutes this weekend and helped us resolve our sewer main backup within hours. The technician was outstanding and informative about the existing problems and gave us a list of solutions to resolve the sewer line issue. We will be replacing our sewer line with The Trenchless technology and are very pleased with how reasonable The Trencheless Company is to replace our sewer line. We spoke with several other plumbing companies and not only was this company the most reputable but also the most affordable. I have nothing but positive things to say about this Sacramento Plumbing company.

  • Review 149 (2021-07-19 - Rating: 5)

    WOW!WOW! WOW! Rahmein was my technician and that he is a thorough professional is just an understatement. MOST importantly, I admire his honesty, his integrity & his ability to offer GOOD ADVICE based on OBJECTIVE FACTS. He has an excellent camera which shows the reality of your pipes. These qualities impressed me most because is NOT here to sell you their services by scaring the bejeezus out of you...he will not lie and make it seem a bigger problem than it is. He gives you options and both sides of the story...and will let you decide the best for your situation based on FACTS you have seen. To top it all...he is so polite and friendly and sweet and funnnnnny too. God Bless You my dear Rahmein....you have my business for life!

  • Review 150 (2021-12-29 - Rating: 5)

    We had a big leak from the city water main supply. The city had to shut the water off later in the afternoon. The technician was able to detect the leak using electronic device and repair the leak the next day. The technicians also took away all the trash from the yard and thoroughly clean the job site.

  • Review 151 (2020-12-19 - Rating: 5)

    We knew we needed to get the main sewer repaired or replaced. We had other bids and decided to ask The Trenchless Company for a bid, frankly I thought that they would be the most expensive. To our surprize, they provided detailed bids for five different repair/replace options.....and they BEAT all the other prices. We elected to replace the line the pipe bursting method. The job was completed quickly and cleanly.Im retired engineer and admittly, Im a demanding customer. I would tell my friends to get esrimates from The Trenchless Company before hiring ANYONE else for a sewer repair.

  • Review 152 (2013-11-21 - Rating: 5)

    I called late in the morning after 2 days of run-arounds from reccomendations of plumbers from friends and friends of friends. My problem was not a major issue on day 1, however by the time I called Trenchless it had obviously gotten worse for going unchecked. I was told that they could have a tech at my house between 3-5 pm whereas I was told by other companies that I would have to wait another day. I was also informed that should a tech free up sooner, they would be happy to show up ahead of schedule if that was ok with me. Obviously, the sooner the better when you cant use any of the toilets in your house!Brendan showed up at about 1 pm and quickly got to work. He explained every step of the process and was very friendly through the entire process. He chuckled through the standard poop humor even though I am sure in this line of work he has heard it all before. While some folks may not agree, I think that when you call a person to your house to clean up your mess, it is gross and somewhat personal. Brendan was professional and polite.My experience with The Trenchless Co. was as positive as I could expect from any professional company that could be called to my house in what I saw as an emergency situation. The price was incredible for the work performed and while I was given an estimate for a more permanent fix, I was not given pushy, hard-sell for something I did not need yet.If I ever have any other plumbing issues The Trenchless Co. will be my first call.

  • Review 153 (2024-04-02 - Rating: 5)

    Nicolas was persistent, patient, and courteous as we worked together to locate my sewer clean out and address the blockage.

  • Review 154 (2024-01-23 - Rating: 5)

    James was very professional. He is so kind, patient and answered all my questions and concerns. Great service

  • Review 155 (2022-06-22 - Rating: 5)

    Jacob was very professional, on time, also he explained the work that needed to be done. Those people are the best! Do yourself a favor and save time and money just call them directly.

  • Review 156 (2023-06-27 - Rating: 5)

    I have a pipe that busted in my kitchen underneath a cement slab. They came out that day to check it out. I would recommend them 100%. Very timely response.Thanks James McDevitt

  • Review 157 (2018-02-03 - Rating: 5)

    Max the owner fix the time to hire people that really love what they do. As one of their equipment suppliers I have been on many of their jobs and if seen the caliber of work they do. Their attention to detail and their professionalism is some of the best that Ive ever seen. They are truly Craftsman in their trade and take pride in and work. I know if I had any plumbing needs I would call the trenchless company.

  • Review 158 (2009-10-28 - Rating: 5)

    I called the Trenchless Company on a Saturday, within minutes they called me back and shortly thereafter they came out to look at my mess in my bath tub. I had a collapsed sewer line. There bid was fair and they did a great job. Its good to know that good old fashion service still exsist. I would recommend them to my friends and family.

  • Review 159 (2020-01-16 - Rating: 5)

    I had a full repipe of the original 70 year+ drain pipe from the house to the city sewer. Milton Lee was great to work with and Glenn (lead) more than met my expectations. They managed the repairs, repipe, city inspection and reconstruction of the deck that sat above the work area. Very happy!!

  • Review 160 (2023-08-01 - Rating: 5)

    When I purchased my house I was told the sewer needed to be repaired. The Tenchless Co checked it and the sewer line is in good condition. I saved money by getting a second opinion.

  • Review 161 (2018-11-13 - Rating: 5)

    I called on a Saturday night, and someone actually answered the phone and scheduled me in for Sunday! They even honored a special price offer that is typically only given M-F 7am- 7pm. Pedro called and texted when he was 15 minutes away- the text even contained a profile of Pedro complete with a photo. He was polite, wore shoe covers and finished quickly. I definitely recommend them!

  • Review 162 (2019-12-17 - Rating: 5)

    Suffered a catastrophic sewer line break in the middle of hosting holiday family guests. Trenchless crew showed up and got the job done on budget and in time. Top notch pros with. young hard working repair team. Best of materials used to replace inferior original track home pipe. Highly recommend this company

  • Review 163 (2015-10-17 - Rating: 5)

    Michael D. from TTC was very knowledgeable and really went above and beyond to help us figure out what was going on with our drainage and sump pumps. He was friendly and really cared about getting the issue resolved. We will definitely be bringing our business band to TTC.

  • Review 164 (2013-09-22 - Rating: 5)

    Glen was genuinely interested in solving our blocked storm drain problem and worked hard to clear the drain. He spent an hour working on the issue and stayed true to the $99 special quoted. Im sure we will call him back to conduct the hydro cleaning of all drains and gutters for $495.

  • Review 165 (2024-02-08 - Rating: 5)

    Both Tom & Manual were extremely professional and courteous. They explained each step along the way. Thank you!

  • Review 166 (2018-10-15 - Rating: 5)

    David Soule was so kind, polite and knowledgeable - I really appreciated the fact that he came to the door, so respectful, looked me in the eyes and introduced himself in such a professional manner. He worked diligently and effectively and really solved my problem. He cleaned up after the job was done and left my kitchen looking better than when he got there!! LOL. I was having a dinner party that evening and really was relieved to have such a reputable and honest person and company in my home and fixing my clog. Previous to calling The Trenchless Co. I had called Expert Plumbing and Drain and spoke with Mario who promised to come the day before but he NO SHOWED on me. Dont use that company!!! Ill only be using The Trenchless Co and I will refer them to everyone!! Thanks again David Soule - you are awesome!!

  • Review 167 (2020-06-16 - Rating: 5)

    High quality and reliable service. Customer service and communication is top notch. Not the cheapest (dont go cheap with plumbing), but the warranty and quality of workmanship make it worth the investment. Highly recommended...

  • Review 168 (2024-10-18 - Rating: 5)

    We had a clogged sewer line caused by tree roots. The Trenchless Co. worker was on time and able to solve the problem with a snake. He also ran a camera through the pipe to show me where the problem was. Since this has been an ongoing problem, Ive asked for and received a quote to restore the pipe lining.

  • Review 169 (2025-01-02 - Rating: 5)

    The guys did a fantastic job.

  • Review 170 (2019-02-05 - Rating: 5)

    OMG! Where is the option to give a 10 STAR RATING?!!! Steve Hendry is the No. 1 Plumber Man to call at Trenchless for any complicated stoppage repair! He was an absolute angel and saved me and well my 99-YO Mom, too, (who couldnt afford this charge) by repairing the job in the most cost effective manner.....with their $99 clean-out special.Trenchless was so much in demand the W/E 2/1/2019 that I needed to wait 24 hours for service (within normal business hours to get the special). In haste, I called out another plumbing company to let fix the job. After approximately $4,000 in estimate charges to do major repairs BTW I had to pay $549 to be told about the next major step (yes, costs kept escalating in steps), I had to go back to my intuition, call and wait until Trenchless could come out. I had been working with Tulia over a couple of prior days and she returned on 2/1 from lunch only 1 hour after my third call and had Steve, the No. 1 Plumber Man, arrive to my home within 1 hour. That is impeccable service, too! Thank you Tulia!Steve worked so hard and was so clever (mind you he was the 6th plumber who looked at the job). Yeah, Roto Rooter came out and quoted me $545 after looking under the sink for 3 minutes while standing. I had sense enough to tell him to leave right then and there. Believe it! It is true!Anyway to return back to Steve, he needs to be commended by Trenchless management and in front of his team, and even be given a bonus! Not only is he smart, but a man of integrity and extremely courteous and professional all the way. People look at their website. The pictures of their organization....it is all about transparency! They deliver that and as a consumer it is so important. It builds a level of trust before they even arrive.I am a female and an uneducated consumer (about plumbing issues), but sense enough to know when I am being taken for a ride. How awful is it to be in this position! To feel like I am being taken advantage of! How many consumers would have said, yes to the other three plumbing companies who wanted to charge $500+?!!! If you are reading this exemplary comment then the answer is simple, CALL TRENCHLESS AND ASK FOR STEVE HENDRY!!! I am sure his peers measure up to his caliber too just in case he is in great demand as a result of this post. BTW, I have already called my family members and a few friends to call on Steve in the event they need a plumber. It is a given who we will call should a need ever arise in the future.A million thanks to you Steve! And Trenchless for hiring such impeccable personnel to service your customers.Fondly, Addie :-)

  • Review 171 (2019-03-23 - Rating: 5)

    Steve did a Great job! Explained everything well showed me all the trouble spots. Gave me options and was very respectful and patient with me and all of my questions. I saved a lot of money working with the Steve and the Trenchless Co. Thanks!

  • Review 172 (2020-10-11 - Rating: 5)

    My shock of needing a new main drain was overwhelming. They have been very kind and thoughtful in helping me get through this, as much as they can. The job is not finished yet, but I am very pleased with the workmanship.

  • Review 173 (2023-11-06 - Rating: 4)

    Outdoor drainage system needed inspection and cleaning. There was a bit of rescheduling necessary but otherwise everything thing seemed to go ok. Wed use them again.

  • Review 174 (2015-10-17 - Rating: 5)

    Laird Lotko, showed up and was very courteous, helpful and informative. While hooking up his equipment he took the time to explain what he would do for me as a client. I was BLOWN AWAY, he resolved the sewer line backup, hooked up his camera equipment to show me the interior of the line and what the exact problem was. He identified that the pipe from my house had dropped at the connection of the drop tying into the Citys line. He was also good enough to provide me with an estimate to correct the situation. Best of ALL, they were 1/3 of the cost of anyone else, plus provided me with a 1 - year warranty.THANKS LAIRD AND THE TRENCHLESS COMPANY !!!

  • Review 175 (2020-12-30 - Rating: 5)

    The Trenchless team was highly professional and efficient. I had a leak under my driveway between the meter and my house.As a plumbers kid, I knew I had two options tear up the driveway and repour the concrete or go trenchless and just have to dig a few holes. Trenchless was the way to go and Ill be telling everyone to use The Trenchless Co. in the future!

  • Review 176 (2023-09-11 - Rating: 5)

    Had a little plumbing problem they went above and beyond to take care of my problem thank you so much for your professional service with a smile between the manager b and the technician who came out they did an awesome job

  • Review 177 (2023-08-27 - Rating: 5)

    Excellent job done on my new water service. Everyone was very professional and courteous. Will definitely recommend the Trenchless Co.

  • Review 178 (2019-06-27 - Rating: 5)

    Quick service and fixed my issue quick and painlessly. Matthew was awesome and had a great attitude for the time he was here. Would call them again the next time I have a plumbing issue. Thanks Trenchless Co!

  • Review 179 (2021-01-20 - Rating: 5)

    As always, GREAT SERVICE!!! We now use Trenchless for our entire business. 13 locations. Professional, on time, great technology alerting all involved with ETA, billing, etc...They are a first class Organization.

  • Review 180 (2021-12-08 - Rating: 5)

    The problem was handled in a timely and professional manner at a very reasonable rate. Jonathan did a great job. Im completely satisfied with the service, and would recommend it to anyone.

  • Review 181 (2016-05-06 - Rating: 5)

    We had a clog that backed up our washing machine. The technician Lee was very prompt and professional. He was able to take care of the problem right away. I highly recommend this company. Thanks!

  • Review 182 (2024-01-04 - Rating: 5)

    The work was timely and thorough. They upgraded our system and cleaned out the drains which exceeded my expectation.

  • Review 183 (2015-01-05 - Rating: 5)

    My houses main line backed up for the second time recently and I didnt want to call the friend-of-a-friend back to clear it again. Plus, I feared there was a break and wanted a camera down there to check it out. Ward came out the same day and was very informative, friendly, and went the extra distance to try to find the problem and make sure I understood what was going on. No damage could really be found (soft clog) so theyll come back out within a year and snake/camera it for free if need be. Hopefully not! For $99, I consider it a bargain.

  • Review 184 (2019-06-06 - Rating: 5)

    The trenchless company is AMAZING! We called on a Sunday night at 9pm and pedro was at our home first thing Monday morning, 15 minutes early!!! Before pedro arrived we got a text with his picture and bio. We could also track him on the way to our house. Pedro was efficient, hardworking and honest. I will not use any other company!

  • Review 185 (2019-08-02 - Rating: 5)

    This is a fantastic company specializing in installing sewage lines without digging your whole yard. Theyre very reasonable too...charged me a lot less than the other quote I got. Great service and clearly explain what theyre going to do.