Rooter Hero Plumbing & Air of Sacramento

Located in Sacramento, California

Address: 500 Capitol Mall Suite 2350A, Sacramento, CA 95814, United States

Phone: +1 916-259-5034

Rating: 4.8

Services

On-site services

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Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-08-16 - Rating: 5)
The plumber sent to our house to fix the clog in our bathroom upstairs was Erik. He did an amazing job fixing the issue. He tried all sorts of things first and not just making conclusions on the spot. Turns out the clog was due to a construction error which I wouldn’t have known if not for Erik, Colby and the rest of the crew. I really appreciated their help and will definitely recommend them!

Review 2 (2024-07-21 - Rating: 5)
We recently had Rooter Hero dig a trench and replace our main water line. It was was cracked, leaking severely, and made of old galvanized steel. The replacement was a new flexible main line, and copper piping under the house. They also connected two hose spigots and installed a new emergency shutoff valve, along with some quick fixes to several fixtures within inside our duplex. The team managed the inspection, removal, and replacement of concrete seamlessly. They provided financing option with a reasonable interest rate.A special shoutout to our main technician, Jacob, who ensured we were completely satisfied with every step of the project. Additionally, I want to especially thank Alfonzo, who worked tirelessly to replace the entire copper line on the same day the original steel pipes were disconnected, ensuring we had running water despite the scorching outdoor temperatures that reached over 110 degrees. We are truly thankful for their dedication and hard work.The only minor critique is that the job took longer than expected, but this was understandable given the high temperatures and the complexity of working in our incredibly narrow crawlspace. We are extremely pleased with the service provided by Rooter Hero and highly recommend them!

Review 3 (2024-10-24 - Rating: 5)
I recently had a plumbing issue at home and called in. Immediately, I was met with a heartfelt welcome by their call takers/dispatchers. They reserved a time and a technician who was Ryan. Ryan arrived and was absolutely fantastic! He was incredibly thoughtful and considerate throughout the entire process. Ryan took the time to explain what the problem was and how he would fix it, which really put me at ease. His professionalism and attention to detail were evident in his work. I couldnt be happier with the service I received. Highly recommend this plumbing service, especially Ryan!. The company also gives you an estimated via email which made it very convenient when determining pricing and keeping records. I highly recommend this company.

Review 4 (2024-10-12 - Rating: 5)
I appreciated that they were able to come out same day on a Saturday. They quoted me an accurate arrival window. Make sure you check the site for coupons and print them as they need a physical copy to honor the coupon price. We will definitely be using them for future needs!

Review 5 (2024-11-15 - Rating: 5)
Rooter Hero did a wonderful job for me and my family. These are genuinely good people. Regional Manager Dallas, Project Manager Chris Taylor, and Technician Jimmy Rojas were so great to work with. The crew was very professional and down to earth. I commissioned a major plumbing job with them because I was immediately comfortable with the team. They got the job done well within the time estimate and my wife and I never had to spend a single night outside the house. The work quality was excellent and they made me feel like family. Dallas and Chris responded to after hours text messages and calls to make sure that all of my concerns were addressed and that I was pleased with the progress on my project. Jimmy explained everything and I never got the vibe that he was trying to upsell me. On top of everything else, they fixed a small gas leak without charging me and installed a utility sink in the garage at no additional charge when I mentioned that it would make my wife happy. Dallas even took a call from me on a Sunday morning to explain the gas leak that they found. It was a great experience working with them and I will refer all of my friends and family to Rooter Hero.

Review 6 (2024-08-07 - Rating: 5)
Chris came out and fixed a clogged kitchen drain about a month ago. Ive waited to do this review to make sure it stays unclogged. I have my own power auger and worked on it for nearly a full day and couldnt get anything accomplished. Its been a problem sink for awhile. Chris fixed it fast and it seems to be a much better job than the last plumber I hired. Hes cheerful and pleasant too. I got the special online package so the price was good. I would definitely use Chris again.

Review 7 (2024-08-27 - Rating: 5)
Jacob at Rooter Hero was fast, professional, and very knowledgeable during his recent visit to unclog our kitchen sink. He contacted us within an hour of requesting an appointment and arrived right on time. He was friendly and his work was very efficient and tidy. Overall, very happy with the work from Rotor Hero.

Review 8 (2024-08-22 - Rating: 5)
Michael at Rooter Hero was excellent. He came he took care of everything and cleaned up was very polite. He did an excellent job. In fact everyone I spoke to and worked with at Rooter Hero were friendly, helpful, and efficient. Highly recommend this company.

Review 9 (2024-09-27 - Rating: 5)
Amazing service. Jacob Armijo showed up on time, was extremely knowledgeable, walked me through what was wrong and how we can fix it. He gave me all the information without trying to push any services. Made me feel comfortable and confident with my decisions. I can only go up to 5 starts, but I’d put 10 if I could

Review 10 (2024-09-16 - Rating: 5)
I called this place after googling “plumbing drainage for 99$” and this company was the first to pop up with a coupon for a “$77 any drain clean no dispatch fee” so i called and was connected to a nice customer service worker who was patient and thorough. I then got a call within 5 minutes from dispatch to confirm a plumber come to my home, i was quoted 30-60minute wait time. The plumber, Brandon, arrived in just 20 minutes and was very respectful. Brandon Villalobos was a very honest plumber who helped me understand my neighborhood plumbing as well as help me resolve the issue at hand. Definitely try this company out for yourself if youre in a pinch like i was. Honest people, honest prices, fast work.

Review 11 (2024-08-16 - Rating: 5)
Adam was super responsive and kept me informed. Erik worked through the evening into night time which was very much appreciated because of the urgency of the situation. I was trying to work with two other companies previously and they were the only ones who took time to investigate thoroughly and explain all options to address the issue.

Review 12 (2024-08-14 - Rating: 5)
David made sure ti come to the rescue after my appliance broke and caused a flood, arrive on time, same day was very polite, professional and skilled. He was so helpful and saved the day. Highly recommend David and Mike who also was involved and made sure I got repairs same day. Great company 👌 thank you

Review 13 (2024-07-23 - Rating: 5)
Jarid always explained what was going on and if we had any questions he always answered them.. He was very polite always made sure we understood everything. Is a very respectful person. A few other guys that came out from Rooter hero Plumbing was also very nice. I recommend Jared totally. He has 5 stars from us!

Review 14 (2024-07-27 - Rating: 5)
I called early on a Sunday morning and was lucky enough to have an appointment that morning. The technician was well presented and openly friendly and professional. He explained the offered services and soon got on with it. I was back up and working leaving my Sunday stress free.

Review 15 (2024-09-06 - Rating: 5)
Just received great service from Rooter Hero technician Christopher Taylor. Knowledgeable, professional and just a nice guy. Thank you. He can definitely teach others about customer service

Review 16 (2024-08-30 - Rating: 5)
Travis was very professional, showed up on time and did a great job. Nobody wants to call a plumber for a backed up drain but when you do you want and expect quick and professional service. Thats just what we got. Thanks

Review 17 (2024-08-25 - Rating: 5)
I had a plumbing emergency with our main line clogged, causing water to back up into our shower. At 7am, I was worried we wouldn’t find anyone open, but Rooter Hero made it incredibly easy to book online, and I was able to speak with someone right away. They scheduled a plumber to come out that very morning.Alberto arrived on time and was an absolute lifesaver. He resolved the issue in just 20 minutes and took the time to explain what caused the clog and offered long-term solutions in case it happens again.Rooter Hero’s professionalism and their 3-month warranty on repeat clogs give us peace of mind. We’ll definitely be using their services again!

Review 18 (2024-10-01 - Rating: 5)
Alberto kept in contact me throughout the day and showed as promised. He handled the clog with efficiency and professionalism and explained the cost in advance of the work. I was extremely satisfied with the service I received from Alberto

Review 19 (2024-09-07 - Rating: 5)
David was easy to communicate with. He is very professional, let me know upfront what the estimate cost would be, David explained everything which need to be repaired today & what could wait awhile. He did a great job!!!Thank you David!!!

Review 20 (2024-10-11 - Rating: 5)
Alberto Gonzalez not only cares about his job, he cares about his customers. He did excellent work and represented his company very well. We would definitely call them again for future plumbing needs!

Review 21 (2024-10-01 - Rating: 5)
We had a leak straight from the main, it was important to get it fixed asap. Travis went out of his way to get a very hard job done, even returning on the weekend, working 12 hour days until we had water again. Great service.

Review 22 (2024-07-26 - Rating: 5)
I recently hired Travis for a plumbing issue at my home. They arrived right on time and were extremely professional throughout the process. The quality of their work was excellent, and they explained everything they were doing in a way that I could understand. Their pricing was fair and transparent, with no hidden costs. But Overall, I highly recommend Travis for any plumbing needs.

Review 23 (2024-09-15 - Rating: 5)
They did a great job, solved our problem. So, were good to go. They explained every step of the way & were as helpful as they could be. Dont be afraid to go with this company. They were very honest with me.

Review 24 (2024-09-29 - Rating: 5)
Mike responded to check on a leak late in the evening. He gave me a quote up front then identified the problem and arranged to get the job done the next day. I would definately use rooter hero again.

Review 25 (2024-10-30 - Rating: 5)
Roto hero responded the same day and continued to work into the evening cleaning the drain lines and the sink trap.All the workers were professional and efficient. I recommend them highly.

Review 26 (2024-09-03 - Rating: 5)
I wrote a evaluation and posted to the Siper Rooter website directly before I received this text inquiry, but the service provided by the call center on Labor Day to the arrival of Jacob this morning has been nothing shy of exceptional. Jacob was on time, did a thorough assessment and completed the repair perfectly. Jacob was really friendly and professional. My husband a I both intend to reco him to everyone! He’s in our contact list already. You cannot ask for better service!

Review 27 (2024-09-22 - Rating: 5)
Wow. I mean it was a weekend call, and we all know how that goes…. Not the case here. The dispatch team was efficient getting somebody out asap. We were lucky enough to get Jared. He was prompt, listened to our input on the situation, and made it a simple issue. I know who my first call will be from now on. Thanks Jared and the Rooterhero team.

Review 28 (2023-02-10 - Rating: 5)
Great service by a guy named Mike to the company. Make sure you keep this man and pay him more great attitude. Great way of explaining things. Five stars all the way. If I could give more I would. Well you know what the hell with it 100 stars

Review 29 (2024-07-10 - Rating: 5)
I called about a blocked kitchen drain line about 9:00 this morning. The craftsman left here by noon with all systems working properly. How many other service providers can match that sort of performance? Plus, the workman, William, was pleasant, informative, and very professional in his duties. This group will go onto my ‘Call them back again’ list.

Review 30 (2024-10-29 - Rating: 5)
Jed was great. Very friendly, informative, and fast. We had our sewer fixed in less than 24 hrs!

Review 31 (2023-07-25 - Rating: 5)
I had a mainline back up at around 11pm called rooter hero and within a few minutes Chris woodhall called and gave me a eta of 30 minutes. When he arrived he diagnosed the issue by cabling the line and found roots he left a few estimates as well as a follow up camera inspection he located where it was and had a crew out the next morning to dig it up and do the repair. Im going to use rooter hero again and thank you again Chris

Review 32 (2024-08-10 - Rating: 5)
Travis was awesome! He came on time, was very personable, and most importantly got the clog fixed. Other companies cannot commit to a time, but Rooter Hero saved the day!

Review 33 (2024-10-21 - Rating: 5)
Everyone on the team was fantastic!! Looking at my property you would not know they were here. AND my sewer is flowing properly. Thank you so much!!

Review 34 (2024-04-26 - Rating: 5)
Michael the service tech showed up promptly. Was very professional. Answered all my questions without hesitation. He was very knowledgeable. Performed the drain cleaning perfectly. I highly recommend Michael @ Hero Rooter to my friends and family. Very satisfied customer here..

Review 35 (2024-08-15 - Rating: 5)
Process of elimination, which benefited me in the long run. Service Technician William explained everything to me so I could make an informed decision. His work was impeccable.

Review 36 (2024-08-27 - Rating: 5)
We are very pleased and relived that Rotor Hero was able to epoxy our sewer pipes under our slab foundation. Their staff was professional, experienced and friendly. Thank you Rotor Hero.

Review 37 (2024-07-21 - Rating: 5)
Rooter Hero sent someone out the same day I called. Travis was awesome and explained my issue in detail. I will definitely be using their services again.

Review 38 (2024-08-26 - Rating: 5)
Im 60 years and hate searching for home services online, this was an amazing experience, we have a 65 year old house. Slow sewer drainage. , i needed to sewer cleaned and a camera inspection of sewer to street. I called st 9:00 am they text me back said 2-4 pm arrival. Eric called st 2:00, on his way, Adam pulled up behind him, they unblocked sewer in 5 minutes, Adam ran the camara so i could see condition of line to street, found some issues, dicussed my options, they honered the $77.00 clean and camara inspection, estimate for repairs emailed to me, paid $77.00 and done, total interaction 30 minutes, i will not call anyone else.

Review 39 (2024-10-23 - Rating: 5)
Chris arrived and completed the task in 20 minutes. He let me know about the Firefighter discount and I was pleased with the service

Review 40 (2024-04-30 - Rating: 5)
I was very excited that Rooter Hero Plumbing & Air would replace my under mount bathroom sink. A lot of other places weren’t willing to do that. However, the day they were scheduled to show up, I didn’t hear anything so I was disappointed. However, they were very accommodating to try to make up for their no-show, so I went ahead and scheduled another appointment. William came to my house and he was just fabulous! He’s so honest and so easy to talk to and very patient. I really appreciated the service that I received today! And I would definitely call Rooter Hero again!

Review 41 (2024-09-27 - Rating: 5)
David was on time, easy to work with, fast and clean. I’m not sure what more one could ask for. Great job David!!

Review 42 (2024-08-26 - Rating: 5)
Alberto was professional. Solved the clogged problem. Gave me some good advise of how or why the problem occurred. Would definitely call again if I need them.

Review 43 (2024-06-14 - Rating: 5)
Chris and the team are a very respectful, prompt, diligent team. No question of mine was left unanswered. I had status updates all throughout the process. When an unexpected event (city) happened, they went beyond their duty and got everything taken care of. Their name will be shared to anyone who needs this kind of service!! I will 100 % use them again.

Review 44 (2024-09-09 - Rating: 5)
Did excellent work and in a short amount of time. Cleaned up nice and everything works great now. Very friendly and courteous.

Review 45 (2024-06-04 - Rating: 5)
Chris was excellent. He gave a thorough in detailed explanation of the problem so we could make informed decision. Prompt and courteous in his service.Matt

Review 46 (2024-07-28 - Rating: 5)
Chris was very friendly and provided great service. Fixed our issue in 10 minutes and was very affordable. I would use and recommend this service again in the future.

Review 47 (2024-05-31 - Rating: 5)
Great work. Alberto was able to explain the issues we were having.He explained everything we needed to know so we could make a decision about the plumbing problem. He gave us an estimate and it did not change when the job was complete. EH

Review 48 (2024-08-24 - Rating: 5)
Erik G was very knowledgeable and helpful. Got the job done. Appreciate him very much. Good hire. Thank you!

Review 49 (2024-01-19 - Rating: 5)
Chris was amazing. His professionalism and Courtesy is well beyond 5 Stars. He represents this Company very well. He is thorough and advises you each step. They honored the price as stated..and were so helpful and cleaned up. Unbelievable attitude this young man will go far. In addition to Chris the Associates I dealt with very informative and professional when they were assigning and assessing the job. Great Company. I will never go elsewhere.

Review 50 (2024-01-06 - Rating: 4)
For such a devastating experience for home repair regarding plumbing this company Rooter Hero helped to make our situation easier. The 3 main staff members Mike, Colby and Scott were great at explaining each issue within their capacity also the full capacity of this major job. Their explanations were thorough you knew they were quite experienced for the variety of issues involved. They were also friendly and fun we enjoyed their company as well as the thorough job that was done again including their explanation of cost for what was done including insurance information from their past experience. We will call on them again if needed their warranty time frame is very generous.Linda Smith

Review 51 (2024-03-21 - Rating: 5)
Great customer service from start to finish. The lady booking an urgent appointment for me was kind and understanding. Manager called me within 2-3 minutes and assigned a technician in my area. My technician came within the estimated allotted timeframe. Adam Valencia was truly AMAZING!! He really cared about our home needs and was very thorough when explaining each step he was doing. He really went above and beyond to try to explain as much as possible and do anything within his power to get us the best possible result. Thank you so much!!

Review 52 (2024-07-03 - Rating: 5)
We were grateful to have Mr. Domingo fix our water issue. The situation was beyond our capabilities and Mr. Domingo solve the matter quickly. He is highly experienced. We recommend this company to anyone looking to fix water issues.

Review 53 (2024-05-19 - Rating: 5)
Chris was great, very informative of the problem and was quick at fixing our issue! He explained what is causing it and gave us a long term solution with a price quote. The price for our fix (clear the main line) was $10 under the special price from a big chain. Job took 2 minutes and we were on our way.

Review 54 (2024-06-17 - Rating: 5)
I thought Rooter Hero was great, they tried to charge the least they could and solved the problem quickly and for a competitive price. Chris was amazing. He was nice and did a quick and perfect job. Hes a great plumber and Id hire him anytime.

Review 55 (2024-06-15 - Rating: 5)
David & his team were amazing. Dealing with one of our worst moments, David was at all times professional, considerate and always willing to take the time to answer any of our questions or concerns. I would highly recommend David and his team at Rooter Hero. You will not be dissappointed.

Review 56 (2023-09-06 - Rating: 5)
Had an issue with a previous job but they came back out a s stood behind their work and made repairs at no additional cost. Rene was fantastic! See the before and after photos.!

Review 57 (2024-05-07 - Rating: 5)
Your service is great. We had a backed up sink. William arrived promptly, assessed the situation and fixed it. He is a delight to work with. Highly recommend him. RM

Review 58 (2024-10-05 - Rating: 5)
David and team were very professional and capable of fixing our drain clog and ultimately refurbishing our 60 yr old sewer line.

Review 59 (2024-07-12 - Rating: 5)
Erick and his supervisor Adam did an amazing job unclogging and clearing my sewer line. They explained the process to me and I couldn’t be happier with the result. A+ service gentlemen!

Review 60 (2023-10-17 - Rating: 5)
The technicians were on time for my appointment. They were very nice, polite and respectful. They were able to address the issues in both bathrooms. Advised me to consider replacing water supply line as not up to code. They explained everything to me so I could understand. I was very happy with their service. Ill be contacting them again for the upgrades.Great Job 👍🤩

Review 61 (2024-10-27 - Rating: 5)
Erik did a great job fixing two toilets that were clogged with tree roots and one that had a broken seal and was leaking water!Thank you Erik!

Review 62 (2022-11-05 - Rating: 5)
Kyle was on time - right to the minute. He was thoughtful of my need for shoe covers. He explained the problem and the various solutions that I could consider. The final outcome was a working toilet, a clean bathroom and a courteous farewell. ...and the bill was more than fair. Thank you.

Review 63 (2024-09-03 - Rating: 5)
I appreciate working with Ryan- Technician. He has gone above & beyond for keeping me informed of progress and for being very flexible. Thank you

Review 64 (2024-03-14 - Rating: 5)
Alex was extremely helpful. Had my bathtub drain cleaned out and gave me an estimate of how much it would cost to replace valves. Was very impressed with his knowledge and friendliness. Will call again if I have any more issues. Great Company will recommend to friends and family.

Review 65 (2024-01-17 - Rating: 5)
Chris and Colby were outstanding! Very professional, knowledgeable, informative, and capable. They arrived quickly on a holiday weekend Sunday night emergency and quickly were able to resolve the issue. They took extra time to answer several questions I had and very clearly explained every situation. Service was outstanding in every regard!

Review 66 (2024-08-29 - Rating: 5)
Michael came out to camera a 2 irrigation water line. Communication was great, and he was very knowledgeable. Would recommend to anyone.

Review 67 (2024-09-03 - Rating: 5)
I greatly appreciate Eriks assistance and expertise in this area. I had a major drainage issue he was able to clear for us. Thanks again Erik G

Review 68 (2023-08-03 - Rating: 5)
Jarid and his crew did a very good job cleaning an 85 year old sewer line and installing 75 feet of cure-in-place pipe. They got the job done in one long day, cleaned up, and permitted two days later.

Review 69 (2024-10-30 - Rating: 5)
Chris T. from Rooter Hero provided excellent service and was very professional. Would recommend this company for plumbing services.

Review 70 (2024-02-10 - Rating: 5)
My laundry room flooded and Zachary was at my front door within 30 minutes of the call. He was knowledgeable and skilled. He fixed the clog, but also gave me estimates on what it would take to keep the problem from happening again, without pressuring or upselling me. He cleaned everything up after he was done. I would not hesitate to use these services again and would highly recommend Zachary!

Review 71 (2024-04-27 - Rating: 5)
Our tech(Chris) was friendly, quick and informative. He was able to clear out our clogs in about 15mins. So grateful. Now I can get on with my day. Well worth price. Thanks Chris T.!!

Review 72 (2024-02-26 - Rating: 5)
Eric was very professional and courteous. He handled the job quickly, showed me the problem and offered solutions that I appreciated. I would highly recommend Eric and would like him to fix all my plumbing problems. Hes a nice guy.

Review 73 (2024-04-02 - Rating: 5)
They were amazing! Came asap when we needed it pretty late at night! Fixed the problem for us and came back the next morning to install something for it! Incredibly sweet, down to earth guys! Would 100% recommend:)

Review 74 (2024-08-13 - Rating: 5)
Travis was extremely helpful and diligent. He explained every step and walked me through the process. He was pleasant and courteous. I highly recommend him.

Review 75 (2024-10-24 - Rating: 5)
Jared did an excellent job.....Courteous, friendly, and my new go to guy OK

Review 76 (2024-07-19 - Rating: 5)
Had an emergency and they sent Chris out, he was professional and quick, and he even showed me where to get their coupon for a discount.

Review 77 (2024-05-14 - Rating: 4)
Same day service for a drain clog that needed to be cleared. Christopher was prompt, quick service, friendly, informative, fixed the problem at the price quoted.4 stars because there was a really high fee for the plumber to take the drain pieces apart and put them back (I get that there’s risk of old pipes/glue causing cracks, but set up some type of disclaimer, waiver, or agreeement, not a massive charge) - I opted out, but annoying to have to do some of the work myself that would take a plumber seconds to do.

Review 78 (2024-07-22 - Rating: 5)
Awesome job. Erik is a pro check for coupons. Would use them again in a heartbeat. Thank you

Review 79 (2024-01-25 - Rating: 5)
Rooter Hero is amazing! I called late in the day, and they managed to send someone within an hour. Myles Riggins came out, and he was very professional and very knowledgeable. it was my first time experience with this company and I’m glad that Myles came out. Great company highly recommend.

Review 80 (2024-03-25 - Rating: 5)
Broken pipe repair in our backyard. Easy to book, schedule and got a text when they were on their way. Tanner was excellent, friendly and got the job done and did it quickly too. No hassle, stress free, will call Tanner again if we have plumbing/ac issues.

Review 81 (2023-09-13 - Rating: 5)
I currently rent my home and for three years have been experiencing an ongoing water (pooling) problem in our backyard. We’ve been through two other companies that gave us no real idea of the problem and was somewhat unprofessional in my opinion. Today, I met Isaiah whom arrived like 5 minutes early before his 10am scheduled time which was amazing and so convenient. Not only was he professional and kind but he was so KNOWLEDGEABLE. And literally explained every detail to me, took the time to answer all my questions and was very hardworking. He discovered the issue, acknowledged the problem, gave us solutions and made us feel like we had options. I truly appreciated how thorough and honest he was. You don’t meet too many honest, experienced, and hardworking people. He needs a promotion, raise, whatever you can give someone who deserves to seen. Thank you for the amazing service again!

Review 82 (2024-10-15 - Rating: 5)
They are really caring and professional. The price is important to me and theirs was great

Review 83 (2024-02-13 - Rating: 5)
My water heater went out (also taking out my heat, complicated system - dont ask lol). I called Rooter Hero first thing Monday and had an appointment set same day. Shane and his team came out and diagnosed a bad water heater. It was replaced the next day with no issues and works great! Its uncovered another issue (the heat I mentioned earlier) which I plan to work with them in resolving. Everyone was very nice and knowledgeable AND patient with my questions. Shane took time to explain my options, assuring me I was working with the right team which included Scott, Jake, Ali and a few others. Please forgive any misspelling on the names. Highly recommend Shane and his team!

Review 84 (2024-05-23 - Rating: 5)
He explained to me exactly what had happened and got it right in seconds!!! Appreciated all he shared and I am grateful he showed me how to use a plunger properly. Never plunged before.

Review 85 (2024-01-26 - Rating: 5)
I was extremely satisfied and impressed with Mr. Brandon Flores the Rooter Hero Technician. Mr. Flores accepted the task of replacing a large section of the main sewer line on our property which included the addition of 2 new line clean outs.He was very knowledgeable and worked very hard. He was respectful, polite and very thorough. Even though the weather was bad and unpredictable he persisted through making difficult decisions to get the job done as promised, on time and on budget.Mr. Flores exhibited good leadership abilities. He efficiently directed the work by his team. He was always the first to arrive and last to leave the job site. He actually left the property better than he found it.I wouldn’t hesitate to call on Mr. Flores to lead any future plumbing work that I might need.Anthony Catanzaro

Review 86 (2023-09-08 - Rating: 5)
I called Rooter Hero for a backed up shower drain. They had Noel schedule an appointment for the following morning. He contacted me with an ETA, showed up on time, communicated the process and what he found in the inspection, gave a price that was below what I expected (check their coupons!) and finished the work quickly and professionally. He gave advice on preventive measures to take and what to do if there were any other issues. He was extremely pleasant, courteous, and professional. I asked him where was the best place to leave a review for such a painless experience which is how I ended up leaving this teview on Google. Great business - highly recommend them!

Review 87 (2023-09-07 - Rating: 5)
Ali did a great job taking care of my home, I have an infant at home and Ali was very quiet and wore shoe coverings to respect my home. He prepared a detailed invoice and discussed my options, I did not feel pressured into anything and the communication and attention to my home made me feel comfortable choosing what was best for my situation. I felt like a valued client and I appreciate the great customer care. I recommend Ali from rooter hero, thanks again Ali!

Review 88 (2024-06-16 - Rating: 5)
Luis D is a great technician and has helped us several times— the largest project being a trench less sewer line replacement, which he oversaw as a project manager. We continue to call Rooter Hero for other plumbing services, and Luis is always there to help us.

Review 89 (2024-04-27 - Rating: 5)
Chris was awesome! So knowledgeable and friendly! His business card is permanently magnetized to my fridge! I will never call anyone else! Fast and fabulous, hooray for Rooter Hero!!!

Review 90 (2024-03-20 - Rating: 5)
I cant recommend Shawn any more, hes wonderful and so nice. He worked hard to clear the hard clog we had and helped ease my stress. I will definitely be asking for him specifically next time I have an issue.

Review 91 (2024-03-30 - Rating: 4)
Response was fast less than an hour. Fixed issue in 10 minutes, honored coupon, made recommendations & we waited 72 hours. Issue resolved. Thanks for the service. Chris was our hero.

Review 92 (2023-09-21 - Rating: 5)
Chris was amazing we had an issue with our kitchen sinks. He was out there probably around 9:30 PM so nice extremely helpful. I hope I pick the right Chris because you had four of them on your website. We just loved him. He was so nice to care of business right away give us some good advice for the future we would definitely call him again.

Review 93 (2024-02-13 - Rating: 5)
Myles came out here to help with my plumbing issues. I have a backed up tub and toilet with dirty water and other stuff. It drained on its own and backed up on its own. Myles tried to snake it but there seems to have a blockage inside somewhere. He did all he could to provide the best service. Although he couldnt fixed the issues today, but hes willing to try again at a later time. Hes such a sweet guy. Thank you so much for trying, Myles. Much appreciated.

Review 94 (2023-09-01 - Rating: 5)
We needed service today, and your company came. We are so grateful you sent James B. He was a blessing! He was professional and helpful. Should we need service in the future, we would prefer him. He is the epitome of great customer service. His representation of your company is positive and encourages more business. Thank you, again!!!

Review 95 (2024-10-08 - Rating: 5)
Great experience, got everything done in a timely manner. Very nice staff.

Review 96 (2024-10-23 - Rating: 5)
This company was great! Fast service & efficient. Highly recommend them!

Review 97 (2022-07-04 - Rating: 5)
Carlos was our tech and he was kind, professional and friendly. Did a great job!!! Would call them again with any needs in the future!

Review 98 (2023-04-06 - Rating: 5)
Toto-Hero we’re awesome! They showed up on time and provided the name of the tech. When Rory arrived he introduced himself and was very friendly and knowledgeable. He reviewed the issue, gave me the same price I was quoted on the phone (very important to me), and finished the work quickly and professionally. I would recommend them and will definitely use them again.

Review 99 (2023-09-19 - Rating: 5)
Ali came on time and with friendly demeanor, he was helpful and knowledgeable he showed me what was wrong with my system and took the time to go through multiple options giving me the pros and cons, Ali wrote a detailed invoice and his attention to detail with the many pictures he took helped me follow along with his technical report. Im happy with the service and feel comfortable with the decision I made. Thanks Ali, I recommend you!

Review 100 (2024-02-27 - Rating: 5)
Our technician Erik Galakov did an outstanding job replacing our bathroom’s water faucet, toilet and everything else that needed replacing such as hoses, shut off valves, etc. Erik showed me how everything was working properly. He was also very meticulous and made sure every speckle of dirt was picked up and practically mopped the bathroom floor! This is the 3rd time we’ve used Rooter Hero Plumbing for my house emergencies and will keep calling them every time there’s a need, truly they are my heroes!

Review 101 (2024-03-31 - Rating: 5)
We are 2 retired seniors & were very stressed out over a backed up sewer overflowing. We called Rooter Hero Plumber of Sacramento and their technician was there within an hour, and didnt leave till the blockage was cleared.We were very pleased with the time spent, and the excellent service.

Review 102 (2024-04-30 - Rating: 4)
Imo the challenge was matching replacement unit, as the prior unit took 8 hours initial install. Doing so patiently professionally, made the work go smoothly with a good tight fit, that I dont have to worry future leak or problem

Review 103 (2023-08-09 - Rating: 4)
Brandon was extremely helpful & knowledgeable as the service technician. He was fantastic and I give him 5 stars. But the dispatch team verbally committed a discount when the actual service was more than double the cost & management was hesitant to meet me on pricing stating dispatch doesnt know what theyre talking about even though they are representatives of the company. They agreed to a managers discount on the tune up but it wasnt provided on the final invoice since the tune up cost was absorbed because I proceeded with the refrigerant and cleaning service.Overall, I would work with Brandon again as a service technician, but Im not sure about the company as a whole based on the pricing issues.

Review 104 (2024-07-16 - Rating: 5)
Alberto was fantastic....friendly. professional, effiicient and took care of the clog quickly. Highly recommend.

Review 105 (2023-08-12 - Rating: 5)
I was scrolling, looking for a plumbing service and came across Rooter hero plumbing spoke with the guy name, Eric he came out and was very professional very knowledgeable and reasonable. I would recommend using them anytime very good quality work was very pleased. He did it in a timely manner and check to make sure everything else was working properly and had no other leaks or future problems. Thanks really appreciate it

Review 106 (2023-09-19 - Rating: 5)
Ali did a great job on my house, I appreciate the care he took in my home, he was very detailed with his report and showed me all the pictures as we were discussing our options. I felt he was respectful and professional and he gave me options. I felt comfortable with everything and I understood everything that needed to be done.

Review 107 (2023-06-05 - Rating: 5)
Kyle was the most helpful technician I’ve ever had. Rooter Hero was able to beat the local competition over half the price without me even telling them about it. (They where running a special). They also reached out with the fastest time. I knew exactly what time the tech would arrive unlike the other guys that leave a 2 hour window. Keep up the good work. Good to know there is still honest company’s out there

Review 108 (2023-08-20 - Rating: 5)
Shane was very thorough with locating and examining our unit. As he went through our options he had taken pictures, which helped us understand what was going on. He put together several options for us and in no way did he pressure us to go with the most expensive unit. Shane , his associate Ollie, and his boss Ryan were very personable and easy to talk to. This review is only for the initial visit.

Review 109 (2024-04-17 - Rating: 5)
Max was very quick and got our drain unclogged. He did recommend a hydrojet, which we probably need since our pipes are almost 20 years old. He answered all of my questions.

Review 110 (2023-10-13 - Rating: 5)
Well, it took a while to get someone here, but it is due to the fact you are busy as all get out. Jarid got here and within a couple minutes diagnosed the issue and went to work fixing it. He took great care to explain everything to us and it was a pleasure to have him here handling the issue with our drain. We actually got service three days earlier saved about 15 dollars over using our home warranty service. Thanks again and we are keeping you in mind for any future plumbing needs!

Review 111 (2023-06-24 - Rating: 5)
Adam came to the home very quick and was able to identify the problem and have the issue fixed within a few hours (it was a big pipe blockage, had to use a huge hydrojet to clear it out). He was very professional and walked us through what the issues were and explained things to us as he went, which was super appreciated. Overall a great experience and would recommend this company!

Review 112 (2023-08-11 - Rating: 5)
I recently had the pleasure of working with Eric for a plumbing job in my home, and I must say that I am extremely impressed with the level of service he provided. From start to finish, Eric demonstrated the utmost professionalism, expertise, and attention to detail.First and foremost, Erics punctuality was exceptional. He arrived precisely on time, ready to tackle the plumbing issues I was facing. His friendly demeanor immediately put me at ease, and he took the time to listen attentively to my concerns and thoroughly assess the situation.Erics knowledge and expertise in plumbing were evident throughout the entire process. He clearly explained the problem to me, providing different options for repair and their associated costs. His transparency and honesty were greatly appreciated, as it allowed me to make an informed decision without any pressure.When it came to the actual repair work, Erics skills were remarkable. He worked diligently and efficiently, ensuring that everything was done to the highest standard. His attention to detail was exceptional, and he went above and beyond to ensure that the issue was completely resolved. The quality of his workmanship was truly outstanding.Furthermore, Eric maintained a clean and tidy workspace, taking care to protect my property during the repair process. Once the job was completed, he thoroughly cleaned up, leaving no trace behind except for the fully functional plumbing system.In addition to his technical skills, Erics customer service was exemplary. He was friendly, courteous, and patient, taking the time to answer all of my questions and address any concerns I had. It was evident that he genuinely cared about my satisfaction and went the extra mile to ensure that I was happy with the results.Overall, I cannot recommend Erics plumbing services highly enough. His professionalism, expertise, attention to detail, and exceptional customer service make him a standout in his field. If youre in need of a skilled plumber who gets the job done right, Eric is the person to call. I will definitely be reaching out to him for any future plumbing needs.Thank you, Eric, for your outstanding work and for going above and beyond to ensure customer satisfaction.

Review 113 (2023-10-02 - Rating: 5)
Mike was very professional and friendly. Finished up before I knew it and didnt leave a mess! Great very reasonable price also. He was great and Ill definitely recommend Rooter Hero to friends and family. Thank you!

Review 114 (2024-02-07 - Rating: 5)
(Dishwasher Not Draining) Chris assessed the problem, took the time to show me why I had a problem and fixed the issue, testing it to make sure the job was done. Chris is a skilled competent and courteous plumber. I am glad to have met him.

Review 115 (2023-08-31 - Rating: 5)
Eric had good work ethic, very kind man who knows what’s he’s doing. He arrived on time, was very professional, and responsive to whatever I was communicating. I would definitely use you guys again from the satisfaction I received with him. Thank you!

Review 116 (2024-04-09 - Rating: 5)
Frankie the tech was very helpful and knowledgeable about the job he was sent to do. He would not stop until the job was done to his satisfaction. I was very impressed with him!!

Review 117 (2024-03-21 - Rating: 5)
Excellent service. Adam Valencia ftom Rooter Hero plumbing was very clear in explaining what the job entails snd proceeded to go beyond to make sure my plumbing lines were cleared although he encountered some difficulty because my pipes made a turn not usually occurring with sewer pipes. Then he checked under the house and advised me that the drains srom the house is leaking and should be attended to.Adam was polite, respectful and was very patient. An asset to the company snd I hope if you call Rooter Hero that you get him

Review 118 (2023-06-04 - Rating: 5)
Jordan came out on a Sunday afternoon. He was very professional, knowledgeable, and understanding. He knew that the prices that were quoted to me for a new hot water heater was over my budget, but he explain that they had a payment plan, which would make it affordable. I didn’t feel pressured to make the decision at that moment he allowed me time to think about it, and still assured me that they could get a new water heater installed the next day.Thanks for understanding Jordan

Review 119 (2024-01-16 - Rating: 4)
Chris was very patient in answering a lot of questions; and super polite and engaging. So far, all clear in the pipes too.ADDED: A week out and still have not received an estimate for work or the video of my sewerline, as promised.

Review 120 (2023-09-01 - Rating: 5)
Everything was explained up front and given an estimate of pricing before work begun. Kept me well informed of each step as we were waiting for inspector to come out and authorize job was complete. I will definitely use this company again if I have any further problems/concerns.

Review 121 (2022-12-12 - Rating: 5)
I had no idea who to call so I randomly pick Rooter Hero. Glad I did. The were very responsive and sent a technician that very day. Kept me updated as to arrival and were on time. The leak was quickly detected and repaired. I hardly knew he was there. So quick and professional. Repaired perfectly. I am so happy with the service I received. I recommend this company highly.

Review 122 (2024-08-18 - Rating: 5)
Great service, friendly, knowledgeable and professional. I definitely would use them again.

Review 123 (2024-08-06 - Rating: 5)
David was helpful and listened to my concerns. Showed up in a few hours and problem solved.

Review 124 (2023-08-09 - Rating: 5)
We had an emergency call about a sewer back up, leading to trenchless lining and replacement of our clean out which had been originally positioned wrongly.Chris was very pleasant to deal with. He explained each step of the process very clearly and made sure we understood exactly what was being done and why. He showed us the work on camera before and after. As other crews came to dig each one introduced themselves and told us why they were there.The work was expensive but needed to be done and the politeness of all the crew made it a much easier experience.

Review 125 (2024-03-26 - Rating: 5)
These guys are real heroes. Jacob arrived on time, was friendly and very knowledgeable. Had a horrible kitchen sink backup. He stayed with it and made sure it was cleared all the way to the main line.... I couldnt be happier.

Review 126 (2024-08-06 - Rating: 5)
The technician that originally came was extremely polite and knew is job. One look at the sewer he told me I should order the jetter. I asked home to run the snake and he did. Turned out he was right. So our. Comes the jetter and $2000 or so later a clear lateral.This company is out for the customer not the company. Being honest will get my return business.My apologies if I didnt remember the 2 technician names.

Review 127 (2024-10-18 - Rating: 5)
We had a plumbing emergency and Jacob showed up very quickly and was able to handle our issue without any problems. It was absolute chaos before he arrived. We are incredibly thankful for Jacob. He is also the first plumber I have met who wore a white shirt and looked pristine and professional. He was very sweet and pleasant to deal with. Gold stars all around

Review 128 (2023-10-25 - Rating: 5)
Brandon Dorsey, the technician who came out to my house from Rooter Hero, could not have been more professional and helpful. He went over my water heater with the finest tooth comb to see if he could get it started and I cover the problem. I really appreciate his fair and clearly explained assessment. He was a pleasure to speak and I reached with. He is a star and an asset to the company.

Review 129 (2023-02-03 - Rating: 5)
Chris Estrada was on time and extremely professional once again. Chris educated me on the problem, and provided me with a few options for repair. I have a great appreciation for his honesty and transparency. He showed me pictures, and emailed me a work summary detailing everything that he did today. This company has always taken care of me and my home. Thank you again!

Review 130 (2023-08-08 - Rating: 5)
Shane and Peshmon came and responded to our ac blowing out hot air. Shane was very helpful in helping us navigate the different costs and what needed repair vs what would allow our ac to run more efficiently in the long run. Both were very professional and courteous. Would recommend their services to anyone needing their AC repaired.

Review 131 (2023-07-25 - Rating: 5)
Our AC broke in the evening in the middle of summer. I called multiple HVAC companies who advertised 24/7 And Rooter hero was the only company who responded and gave me an accurate time of service for the next morning. I was so impressed with the service technicians Ryan and Shane as they were extremely kind and professional. They were so friendly and helpful. Thank you so much.

Review 132 (2022-12-15 - Rating: 5)
Awesome service! Both technicians were amazing! Shout out to Brandon who was courteous and professional. He talked us through our kitchen plumbing issue, was very thorough, waited with us until Eric showed up to scope our pipes. The whole experience was great!

Review 133 (2023-10-05 - Rating: 5)
Amazing service. I delt with Shane who helped me schedule the appointment and help me figure out what I needed to get checked and Ali who came in and did the inspection. Both were amazing to deal with. I would rate 10 stars if I could. Highly recommend!!!

Review 134 (2023-12-14 - Rating: 5)
Cameron was amazing and very knowledgeable. Came in and fixed the problem in the showers quickly. Gave me options for ways to help prevent this same kind of problem in the future. He was very friendly and respectful. Highly recommend this company.

Review 135 (2024-09-18 - Rating: 5)
Super nice guys came to my house, answered my many questions and provided a detailed quote.

Review 136 (2023-08-11 - Rating: 5)
First of all Jarid was very polite very knowledgeable very respectful and clean was in and out quickly. I’m very impressed. I highly recommend him for any plumbing needs that may be done in your home. As a licensed contractor myself, I would highly recommend him. To who it may concern, please give him a raise respectfully, Eric. I’m so happy to have my bath tub and sink working perfect 👍

Review 137 (2023-10-17 - Rating: 5)
Jarid was an absolute professional and performed his work as a plumber flawless. Not only was he professional but had a smile the whole time. As a tradesmen myself I know how grueling the day is from the first call until the last. This was a relatively late call and this professional treated it as if it was the first of the day. If another call for service is ever needed I would request Jarid specifically. Job well done!!

Review 138 (2024-03-12 - Rating: 5)
Jacob at Rooter Hero did an excellent job replacing a root clogged section of my sewer pipe. He came out the same day that I called with a sewer backup problem and did a superior job identifying the cause and doing the repair. I highly recommend them.

Review 139 (2024-04-20 - Rating: 5)
I was told the plumber would arrive at 12 PM, and Jacob showed up at 12:02 PM. He was friendly, knowledgeable, and was quick with doing his job. Hopefully I won’t need a plumber for a while, but if I do, I know who to call!

Review 140 (2022-06-13 - Rating: 5)
We are very pleased with the service and experience working with this company. We received assistance late at night within a reasonable timeframe after we reached out. Plumbing issues continued to present themselves like a snowball, but Mike C. continued to push forward and help us out in a steady way. Him and his manager were very knowledgeable, pleasant to work with and never pushy. We had peace of mind throughout the process and would trust working with them again.

Review 141 (2024-10-03 - Rating: 5)
Ryan was very courteous and knowledgeable. It was a very insightful experience.

Review 142 (2023-07-22 - Rating: 5)
Anthony promptly came out and unclogged my bathroom toilet that I plunged and even used my snake for two days with negative results. Anthony came right in with his equipment and had my toilet unplugged and flushing within five minutes. I just want to thank Anthony from Rooter Hero Plumbing for restoring the use of my toilet in the main bathroom. I also want to mention that they were very affordable I will definitely be using them again and again. I will definitely refer Anthony from Rooter Hero Plumbing to my family, friends and neighbors. Thanks once again for excellent service.

Review 143 (2024-08-26 - Rating: 5)
Did a good job. Give me good recommendation how to take care future problem. Very pleasant man

Review 144 (2024-09-26 - Rating: 5)
Top notch service. I highly recommend Chris and the Rooter Hero company.

Review 145 (2024-06-25 - Rating: 5)
Fast and efficient. Great company. Christopher was polite, friendly and knowledgeable. Will use again.

Review 146 (2023-10-09 - Rating: 5)
I had a clogged sewer line on a Saturday so called based on their 5 star rating. They answered their phone and Caleb was there within an hour if my call. He was courteous, professional, and helpful - explained everything and took care of the problem quickly.

Review 147 (2024-07-28 - Rating: 5)
They are 24 hours so anytime you need them they are there they have fast technicians so they are in and out great company

Review 148 (2023-08-11 - Rating: 5)
I have a house of all women and we shed hair like no other!!! After buying our house, the bathtub drain began getting backed up. After several failed attempts with different drain cleaner brands, I couldnt get my drain unclogged. Thankfully for Eric, he came and saved the day. Eric also checked the conductivity of the outlet connects to my dishwasher and garbage disposal. We lessened that my outlet was good and he swapped out my garbage disposal.I highly suggest using Eric for all your plumbing needs. Hes reliable, trustworthy, and will actually get the job done without suggesting other work to be done. Eric was super friendly, punctual, and easy to communicate with. He is knowledgeable and wont try to cut any corners. Thanks Eric!!!

Review 149 (2023-06-04 - Rating: 5)
We are do it ourselves types who got in over our heads with the plumbing in our old downtown Victorian house. We tried to do a fix on a Saturday afternoon, shut the water off, removed a leaking valve, then realized that we couldnt do the fix AND couldnt turn the water on until it was fixed. They got someone out Sunday morning. Kyle did a great job and fixed the issue to allow us to turn the water back on, then spent a significant amount of time trying to fix the underlying issue that caused us to turn into amateur plumbers. He wasnt able to fix it, but gave us a ton more information and confirmation that it is a serious issue. Price for both services was very reasonable, particularly considering the day and time. Would highly recommend.

Review 150 (2022-11-23 - Rating: 5)
Kyle was very professional and walked me thru what needed to be done and gave me the quote before he started working. He left everything clean and I was informed to not mop for at least 24 hours so the caulking could set. Good to know! I was very happy with his professionalism and I could tell he took pride in his work. Hes a good representative of the company!

Review 151 (2023-07-14 - Rating: 5)
Very prompt, knowledgable and transparent in explaining the systems and processes. Went above and beyond by crawling through a gauntlet of brown recluses/black widows and even discovering that our sub floor pump was unplugged. Absolutely would recommend Mr. Jarred Ross to anybody out there. The entire process from my initial phone call to the actual completion of services was 100/100.

Review 152 (2022-12-28 - Rating: 5)
Thank you to Tony for his quick response to get a technician to our home to find and repair a water leak. He sent Hector, and Hector was awesome! He found the source of the water leak; capped it off so as not to waste more water; and then returned the next day to complete the job. He was respectful, courteous and attentive to detail. He completed the job neatly and cleaned up the area. I appreciate his thoroughness, as he kept me well informed on what he was doing. Thank you Hector!

Review 153 (2024-07-24 - Rating: 5)
Very professional, clean and got the job done quickly. Will definitely be using for my plumbing need

Review 154 (2022-12-28 - Rating: 5)
Very satisfied with entire experience. Called in for a clogged toilet. Great phone rep, polite and friendly. Got a call from dispatch within 20 minutes, with an ETA of between 11:30 and 1:30. Arrived right at 11:30. i had been working on the toilet off and on for three days. Could not budge it. The technician Colby said we might have to remove toilet if he couldnt unclog it. Took him five minutes and it was done. $77 for the service. Friendly, professional. Took care of business quickly. I appreciate them not making a bigger project out of it. I will call Rooter Hero again when I am in need.

Review 155 (2024-10-22 - Rating: 5)
Efficient and friendly. Ryan is a fantastic representative for your compnsy

Review 156 (2024-10-09 - Rating: 5)
Great service all the way around. Professionals with integrity.

Review 157 (2023-01-26 - Rating: 5)
Rooter Hero had an incredibly fast response time. The tech was at my house within an hour of calling. The plumber who arrived was very friendly and professional. He had extensive knowledge with diagnosing my problem. If (when) I have another plumbing need I will definitely be calling Rooter Hero and will request the same plumber if hes available. Great overall experience.

Review 158 (2024-02-16 - Rating: 5)
Both Erik and Scott were very knowledgeable and professional and they were able to fix the problem! They explained each step in detail! I would definitely use Rooter Hero again!

Review 159 (2023-09-18 - Rating: 5)
Ali was great, knowledgeable and Professional he explained everything about my system and took the time to let me know of future issues. I’m really happy with his service and he reassured me so I didn’t feel pressured. I recommend Ali!

Review 160 (2023-06-27 - Rating: 5)
Mark was so wonderful and quick! He was very professional, showed up fast and resolved our problem within 15 minutes. I would highly recommend him to fix your plumbing needs.

Review 161 (2023-05-18 - Rating: 5)
Anthony called within time window and gave me an ETA. He arrived on time. Anthony was professional and friendly and got straight to the issue. He completed his job within minutes. He explained the warranty for the service provided. All in all, job well done. Thank you Anthony for your quick and friendly service.

Review 162 (2024-09-16 - Rating: 5)
This was an unexpected expense, so it’s hard to feel positively about it, but Jacob and Rooter Hero did a great job. Quality workmanship and they tried to do everything they could to help me save money (including trying for a long time to use my existing pipe that was missing threads). Unfortunately we had to replace that pipe but I appreciate that they really tried to avoid that.

Review 163 (2023-07-01 - Rating: 5)
Rooter Hero employs very nice people! I rescheduled my appointment in last minute without any problem.. Jerid Ross came and fixed the problem and he did a very good job. I highly recommend Rooter Hero to do your plumbing problems.

Review 164 (2023-07-03 - Rating: 5)
They came and did a quote due to a backup in my bathroom and kitchen, and from start to finish they were fast acting, professional, and honest. Chris T & Franklin C have been out there working in the heat for a few hours now and they are very hardworking young men who regardless of the heat have had an outstanding attitudeand have been very kind. I would recommend HIGHLY recommend rooter hero to anyone in need of plumbing

Review 165 (2022-12-05 - Rating: 5)
Chris helped me and showed me the issue quickly and timely! He is a hardworking individual and would highly recommend his work. The pricing was above normal but that was not an issue when I needed the work done he was there right on time and fixed the issue quickly!

Review 166 (2023-07-26 - Rating: 5)
Manny was great to work with. Very professional he answered all questions with no hesitation, he performed really while under pressure I can see myself doing more business with this guy in the future. God bless him and all the workers out there.

Review 167 (2023-07-26 - Rating: 5)
Alvin did a great job fixing my sink. He was professional, and completed the job it what felt like seconds. Also he was honest and fair about his pricing, I didn’t feel like he was trying to inflate the final price. Would recommend

Review 168 (2022-12-26 - Rating: 5)
I really appreciate JR so much for coming out on short notice and arrived on time, was very knowledgeable and very helpful, got me fixed up in no time and I will definitely call him again for any plumbing issues and will request him back, he saved my day and my Holidays. We were lucky to have him out. 5 stars customer service and friendly

Review 169 (2023-07-28 - Rating: 5)
Chris W did a great job at providing customer service. He is through and devoted to his customers and quality of the job. Thank you Rooter Hero for sending us a great tech

Review 170 (2022-04-02 - Rating: 5)
Mike was very professional and knowledgeable about his job( my problem) made me feel at ease. I was so worried. He get 10 stars from me. He was great. The price was perfect for my budget. So grateful to rooter hero and Mike. Thanks again🙏🏽

Review 171 (2023-09-05 - Rating: 5)
I hope I got his name right, but Michael was great. Super informative, he was definetly trying to help me find a solution and explaining it. Super friendly as well, 10 out of 10. Any plumbing problems I have in the future im definitely sticking with this company! Give Michael a bonus or something great guy and represents your company well.

Review 172 (2023-06-20 - Rating: 5)
Our rep was very good . He was thorough and let us know the exact problem . Financing was quick. The work was started immediately. I highly recommend this company. You wont be disappointed. Very quick and neat with their work.

Review 173 (2023-07-24 - Rating: 5)
Rory and Greg were great to work with. Explained the issues and gave us options. The crew were friendly, hardworking and courteous.Our major plumbing overhaul was done quickly and neatly.

Review 174 (2024-03-13 - Rating: 4)
Thank you Rooters for finally keeping your word. Today, the 13th of March, I got a check for the $50 refund that has taken 3 months. After my post on the 8th of January, I got a call last week about the refund. To be honest, it is not because of one bad experience that I would throw out the bath water with the baby. There are good people everywhere, and certainly RootersHero has them too. Even though my name was wrongly spelled on the check, as I said, the money was not the issue, but consistency and honesty.

Review 175 (2024-03-29 - Rating: 5)
Scary when all plumbing in house including toilets goes out on Friday night. Eric put on his boots and came right over. You dont often see this kind of service any more. Rapidly got everything working and arranged workers to finish more permanent work.

Review 176 (2024-03-28 - Rating: 5)
Brandon was very timely, knowledgable, skilled and professional. He completed the job on time and pleasant to talk to. Highly recommend Brandon and Rooter Hero Plumbing.

Review 177 (2023-02-19 - Rating: 5)
Zach did an outstanding job. Our shut off valve pipe busted after years of wear and tear. Zach found the problem and quickly got the job completed with our water restored within a few hours. He was very professional and gave us a great quote. Will definitely call again for any future plumbing repairs.

Review 178 (2023-08-12 - Rating: 5)
By far the best plumber I’ve had, very communicative, on time, and did absolutely amazing work within a reasonable time. Definitely recommend him to anyone looking for someone reputable and that gets the job done right.

Review 179 (2024-04-09 - Rating: 5)
Jacob was great . He showed up exactly when he said, was professional and quickly cleared my clogged shower . I would definitely use them again for any plumbing needs

Review 180 (2024-08-11 - Rating: 5)
Isaiah was on time was professional and got to the root of the problem. He let me know about the special price and did the best he could to make it better in a very stress less manner. I will use him again!

Review 181 (2023-08-12 - Rating: 5)
Very good service! Not only did Eric fix the issue I was experiencing, he also educated me on how to prevent this from happening again. Most people just fix things and leave but he made sure this would never happen again. Great experience

Review 182 (2023-09-07 - Rating: 5)
Ask for Mike specifically when you need a pro. He did a complete under sink faucet/filter/disposal installation for us and was phenomenal through the entire process. Highly recommended.