Roto-Rooter Plumbing & Water Cleanup

Located in Sacramento, California

Address: 3961 Pell Cir, Sacramento, CA 95838, United States

Phone: +1 916-238-6623

Rating: 4.6

Services

Online estimates
On-site services
Repair services
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-20 - Rating: 5)
They made a hell of a drive to get to my emergency, because thats exactly what is was! They worked quick and precise! The depth of knowledge you guys have is outstanding! Juan and Kevin you did my family so good tonight! I will be forever grateful! 🥲 and staying to make sure Im reassured that my plumbing was working the way it should! You guys are awesome! 🤩 if I have a problem you guys are the ones Ill come to! Thank you so much!

Review 2 (2024-08-11 - Rating: 5)
Today was one of the most stressful days of my life as a homeowner. My main water control valve completely popped off the pipe, spewing water EVERYWHERE! I called my home warranty and was assigned a plumber, only to find out that they don’t work on Sundays (which is totally understandable). So, I decided that I should give Roto Rooter a call. Boy, am I glad I called them. Within 2 hours of my initial call, Joshua and the service area supervisor Albert, came over to give me a reasonable estimate. Both gentlemen had a positive and friendly demeanor, and Joshua was ready to get right to work. Within a few hours, our plumbing nightmare came to an end! I’m so grateful for their hard work! I am so thankful for the team at Roto Rooter! See the pics!

Review 3 (2024-12-29 - Rating: 5)
I feel very lucky that I had both Nester and Brock fix our plumbing today. They showed up in less than one hour, the price was fair, the work was absolutely perfect. I am so appreciative of this company from Manteca, who I have never used before. Thank you guys. Gary

Review 4 (2024-11-17 - Rating: 5)
Our plumber was very professional & courteous. The company was able to schedule me in right away & the plumber arrived on time. He got the job done quickly & the rates were fair. I was happy with the results & would recommend this company for any plumbing needs.

Review 5 (2024-12-22 - Rating: 5)
Omar and the company were lifesavers this evening! After a nightmare day with our home warranty, who ultimately couldn’t get someone to help me, Omar came to the rescue! I called late in the afternoon and they were very busy. They fit me in hours ahead of what we expected, which was a lifesaver with the kids and bedtime. We were without a facilities with a full blockage since the early morning. Omar was extremely professional, honest, and clear about what was happening. He diagnosed and fix the issue within 10 minutes. Will definitely continue to use in the future. Highly recommend! Thank you so much

Review 6 (2024-09-06 - Rating: 5)
Contacted Roto-Rooter very late Wednesday night and got a call within an hour to schedule a visit the next day. Ivan and David came the next morning and were really professional and quick with the diagnostic and service. We would call them again if we have any plumbing issue!

Review 7 (2024-09-03 - Rating: 5)
Martin was professional, quick, friendly and knowledgeable. Roto-Rooter got me booked within an hour and I got my hose bib replaced in less than 30 mins. Would highly recommend.

Review 8 (2024-07-09 - Rating: 5)
Jonathan came out to help me rescue a kitten.He was so nice! I had to go in the drain and get the kitten but we did team work and figured it out. I appreciate it as the fire dept and animal services were of no help. Literally the fire dept came out and said that they couldn’t do it. I thought well if they can’t do it who can! So I appreciate it.

Review 9 (2025-01-02 - Rating: 5)
Our Techs were Martin Rivet, David Pickering, Ricky Burger. They were on time, courteous, and professional. They did an excellent job. I will have no hesitation calling Roto-Rooter with any future needs.

Review 10 (2025-01-06 - Rating: 5)
Darren was very polite. He communicated every step he was going to take perform so I can understand everything. He was quick and answered every question I had. He was great. Thank you.

Review 11 (2025-01-03 - Rating: 5)
Roto-Rooter did an outstanding job clearing the clog in the main drain line. Joe, Josh, and Albert were all professional and courteous. Albert took the time to explain the entire process and provided the best options to address our drainage problems. I’m so glad this issue was resolved right away.

Review 12 (2024-11-21 - Rating: 5)
Darren and Isaiah were terrific. I had a water main break and needed it fixed asap to ensure my renters had water service. They worked hard in extreme conditions to ensure that they got the ob done. They were both friendly and personable and very capable to do the job right. Thanks!

Review 13 (2025-01-03 - Rating: 5)
Awesome service - made sure everything was in perfect condition (ie they didnt give up like other plumbers Ive hired). Completely professional and personable!! Joel was an amazingly hard worker!! A+++ all around!!

Review 14 (2025-01-06 - Rating: 5)
Must say, Service from initial call to end of job was AMAZING. Kyle our technician was very friendly and knowledgeable. He answered all my questions. I will definitely will be using their services again if needed and hopefully they send Kyle.Thank you Kyle. 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Review 15 (2024-11-19 - Rating: 5)
It’s tough to say an overall experience. The price seemed extremely high and I don’t know the margins. I do know that Clyde worked with me on trying to explain. I was in a hurry so I don’t know if there is a better deal. This was the first company I called and that’s all I had time for. Darren though, was AWESOME!! Very gentle natured person that went the extra mile to help unclog a grease trap when he was only there to pump the trap. I know he spent extra time and did some extra work when he saw I needed the help. Even if I was over charged darren made everything worth it.

Review 16 (2025-01-07 - Rating: 5)
Roto Rooter came an hour after I called. Their fast response saved my day!! Chris Matthews was my tech and he did an amazing job educating me as well as quickly fixing the problem. I will definitely use Roto Rooter in the future.

Review 17 (2024-11-23 - Rating: 5)
We were very happy with their prompt response and it turned out to be a pretty major job. They kept us informed all throughout the work and made everything look nice when finished, including patching concrete! Very friendly workers and we thank you for your excellent service!

Review 18 (2024-11-11 - Rating: 5)
Came quickly on a holiday in the rain to clear main line at my home. Jorge was very knowledgeable and great to work with. He got us going and went the extra mile helping us pinpoint where bigger issues may be located. Very thankful.

Review 19 (2024-11-12 - Rating: 5)
Alex was extremely helpful. I am a first time home buyer having plumbing issues. He came in a found the cause of the issue right away and walked me through all of my options ( which again was very helpful) he was able to complete the job in a under 30 mins time. I am so grateful for this expertise and compassion.

Review 20 (2024-12-09 - Rating: 5)
I recently had the pleasure of working with Salvador Lopez from Roto-Rooter, and I cant recommend him highly enough! On a weekend when my kitchen sink decided to clog, Salvador arrived right on time as promised. It was clear that Salvador is not only knowledgeable but skilled. He assessed the situation quickly and explained the process to me in a way that was easy to understand. He gave us options to unclogged the kitchen sink drainage. His experience shone through as he worked efficiently to unclog the sink, ensuring everything was left in perfect working order.What impressed me most was his attention to detail and commitment to getting the job done right. He didnt rush the process; instead, he took the time to ensure that everything was functioning smoothly before he left.If you need plumbing services, I highly recommend Salvador Lopez and Roto-Rooter. With their professionalism, expertise, and exceptional customer service, you can’t go wrong! Thank you, Salvador, for a job well done!

Review 21 (2025-01-04 - Rating: 5)
A great company to work with. Very considerate and professional and only charged us for the services we actually needed which were reasonable. They even suggested other services which would not benefit them. They are now my go to plumbing company.

Review 22 (2024-10-02 - Rating: 5)
Was very impressed with Rooter-Rooter. They were all very personable, starting with the call I made in contacting them and throughout the entire process. The 2 technicians, Saul and Mark presented themselves in a very professional manner. Mark Martinez was able to locate the leak in my plumbing system and fixed the problem installing all the necessary parts needed. They were very kind by having someone deliver an industrial fan to dry out the dampened area where the leak occurred. I left the fan on all night and two men from Roto-Rooter came to pick it up this morning. Overall my family was very happy because everyone was able to resume all our normal activities again. Once, again I want to say, thank you very much.

Review 23 (2024-11-06 - Rating: 5)
Both Joshua and Darren arrived on time and were able to assess the situation. Both of these technicians were very knowledgeable and made recommendations for how to fix my clogged drain. Darren especially did an excellent job. He fixed the problem and offered me much good advice for how to avoid this problem in the future. In addition they were polite and did the work in a timely manner. I will definitely call Roto Rooter again and also recommend them to my friends & family. Thanks so much.,

Review 24 (2024-12-11 - Rating: 5)
We’ve used Roto-Rooter twice now and they are amazing. Both times, they were able to quickly identify the issue and fix it. The service men that came out were knowledgeable and I felt that they were very honest. It is easy to tell someone who isn’t knowledgeable about plumbing that their issue is much bigger and more expensive than it is and they didn’t do that either time. I know this because other companies that we had come out to diagnose our problems, tried to say the issues were much more complex and expensive than they actually were. Roto-Rooter will be the only plumbing company I call or recommend moving forward.

Review 25 (2024-11-30 - Rating: 5)
John Henderson arrived early to help us out, faucet in shower would not turn off! John went out for the part he needed, dated faucet. Came back, took around 10 min to complete, he turned our water heater back on for us. We are very pleased with the work and John is very nice. Thanks for having qualified, nice employees on your team. Kathy & Bob

Review 26 (2024-11-14 - Rating: 5)
After contacting the company, Alex was at my house quickly. He was very knowledgeable and determined the problem immediately. He explained what needed to be done and was able to fix it quickly. Unfortunately the damage was already done. But thanks to Alex there won’t be anymore. I will be contacting them for further services.

Review 27 (2024-11-08 - Rating: 5)
We’ve been in our home for six years and for most of that time our guest bathroom has had a leaking toilet. Water trying to customary repairs we called to have it fixed professionally. The repairman arrived on time and had it set quickly, after discovering a basic installation issue. We are very thankful for his time and attention.

Review 28 (2024-12-07 - Rating: 5)
My office had an old cast iron main sewer line that had given us problems for years. We suffered a total clog with water backing up into 2 offices. Andrew and his crew came within 90 minutes, diagnosed and solved the problem with resurfacing the inside of the pipe to prevent future problems (3 year unconditional guarantee). He videoed the entire sewer line and gave me documentation of the entire process. It was a bit pricey, but worth the cost and response was without delay. No headaches and a guarantee. Thank you Andrew and your team.

Review 29 (2024-12-06 - Rating: 5)
I am very happy with the service we received for our clogged sewer drain pipe. We received a prompt response to our request and the problem was quickly diagnosed and remediated. The field technician was very professional and explained the problem as well as the solution. I would not hesitate to use RR again as needed

Review 30 (2025-01-06 - Rating: 5)
Juan from roto router was amazing. Great highly skilled and very professional. We will call him again and again! Thank you!

Review 31 (2024-11-22 - Rating: 5)
Great service. Fast, polite, knowledgeable.Just the price hurts 3K. But that’s not their fault! It had to be done. And they did it quick and professionally. Nice crew!

Review 32 (2024-11-12 - Rating: 5)
I needed a kitchen faucet installed, which I didn’t even know Roto Rooter would do. It was somewhat of an emergency because my faucet had broke and we were stuck without any way to do dishes or all of the other things you need to do with the kitchen faucet. I called on a Monday, set the appointment for Tuesday, Andrew came by that afternoon and did some beautiful work. I do believe he actually did some work that was outside of his quote which I thought was amazing and very much appreciated. I will absolutely use them again.

Review 33 (2024-10-23 - Rating: 5)
The technician showed up quickly, took a look at everything and gave me a very reasonable estimate compared to the previous estimate I had received. The technician is very professional, quick in his work, and left my kitchen spotless. I am extremely happy with the service I received today and I will continue to use this company for my plumbing needs.

Review 34 (2024-11-21 - Rating: 5)
We have hired Roto Rooter for 3 projects so far. Each time they have shown up on time, have provided fair and competitive quotes, and done excellent work. I can tell they take pride in their work and their employees are professional, respectful, and thorough.Our most recent issue was an emergency and needed immediate attention. They got to us same day and quickly identified the source of our flooding. They left to get the needed equipment and then returned ready to tackle it. They had it repaired and our water back on in less than 8 hours after I first contacted them. Thank you Roto-Rooter!

Review 35 (2025-01-02 - Rating: 5)
The tech, Andrew Gonzalez,Showed up in time, explained what he was going to do to fix my emergency plumbing leak, and was polite and professional. He did a very good job, and I’m very happy

Review 36 (2024-12-22 - Rating: 5)
Oscar came to do some work on my garbage disposal. He came as soon as he could. He diagnosed the problem quickly and got right to work. This company is very reasonably priced and Oscar is very experienced and professional. I’m so glad I used Roto-Rooter and I’m glad that Oscar came and I will use them again and if I can get Oscar to come. And I will tell others about this company too think Oscar I know that’s your middle name.:)

Review 37 (2024-10-16 - Rating: 5)
Sharify and David helped us quickly and and professionally when we called for plumbing assistance. We had a burst pipe in our front yard and they came and worked to fix the issue. They even went to Sacramento to the closest open hardware store to get the parts needed.Furthermore, a couple days later, we had a mainline plumbing backup and they came back out a couple days later to fix the issue ASAP. Very great work!

Review 38 (2024-10-23 - Rating: 5)
The technician came very smart, understood all the problems, made a plan of what we do and how we do it. He understood my English. I am satisfied.

Review 39 (2024-12-03 - Rating: 5)
Alex came out in less than 25 min once we got the text. Very professional took a look at everything and explained the situation. Authorized a clean out and we had unclogged drains within minutes. Thanks Roto Rooter for excellent service.

Review 40 (2024-12-17 - Rating: 5)
We had an emergency plumbing issue on Sunday evening and Roto-Rooter had a technician at my door within hours who diagnosed the problem quickly and resolved the problem with the help of a 100 foot drain snake. The repair was efficient and the price reasonable. Thank goodness for Roto-Rooter!

Review 41 (2024-12-10 - Rating: 5)
Darren is an amazing technician, extremely knowledgeable, fast and thorough. My husband and I feel so fortunate to have had such a positive interaction during a possibly very stressful plumbing disaster.Thank you so much!!

Review 42 (2024-12-09 - Rating: 5)
We are very happy with the service we received. Both the technician and the supervisor were very professional. Everything was clearly explained and completed promptly. Thoroughly cleaned up before leaving

Review 43 (2024-11-22 - Rating: 5)
Darren can to assist me, he was more then helpful and knowledgeable. He told me he had 21 years with Roto-rooter and from how quick he handled my situation I could tell. He was using the auger snake in my main sewer cleanout, he was ready for any situation. Please give Darren a pay raise and a holiday bonus!

Review 44 (2024-10-31 - Rating: 5)
Matthew is the coolest! Such an orderly and efficient guy. Me and my housemates were in a jam and Matthew saved our sh*t (quite literally). Don’t think twice about calling this service. I believe they are open/available 24/7. 10/10 experience with Matthew for me.

Review 45 (2024-12-06 - Rating: 5)
Making the appointment was so easy. I appreciated that all confirmations were done by text and that I could track my technician so I knew when to expect arrival. The service was professional and thorough.

Review 46 (2024-11-18 - Rating: 5)
Called and got immediate help. Within 15 min Alex arrived at my home. He was very professional and was able to resolve our issue quickly. We were very happy with his service. Thank you

Review 47 (2024-09-25 - Rating: 4)
Responded quickly to help with a water line leak. Simple repair but had to go to shop for parts. Then felt bill was extraordinarily high for a half hr job even if it was on a min 2 Jr call out policy which not sure of. Only knock that didn’t get a perfect rating. There’s more follow up work to do but we’ll be going elsewhere simply from bill, not because of work, it was solid.

Review 48 (2024-12-03 - Rating: 5)
Matt Tavares is amazing. He showed up at 4:30 and by 4:40 my drain was clear. Did I mention he drove two hours to get here. Thank you Matt, you are the best!

Review 49 (2024-11-03 - Rating: 5)
Darren is a skilled and knowledgeable worker who takes great care in the drain clearing task that he was given. We have had Darren work at our house in the past and requested that he come back again when we needed service. Darren is quite pleasant and his work ethic is refreshing.

Review 50 (2024-08-08 - Rating: 5)
Bryan & Ryan came out and unclogged a main line. They responded the same day I called and did an excellent job. They were very thorough, professional, and personable. They also identified that my septic tank needed emptying and gave me a company to call. They left me with options to consider for a more long term solution. I would definitely recommend them.

Review 51 (2024-11-23 - Rating: 5)
Sump pump under house. The water flow through the hose was very minimal. Pump was working 24/7, but output not enough to prevent water from accumulating 15 inches of water under house. David W. Immediately found little rocks inside hose attachment were blocking output of water. Quick fix, under warranty. And now no worries. Norma J. -- Fair Oaks, Ca 95628

Review 52 (2024-12-22 - Rating: 5)
Andrew was super knowledgeable and solved our problem quickly. He took the time to explain the details of his service, which is much appreciated-especially on a Sunday afternoon.

Review 53 (2024-12-05 - Rating: 5)
We reported a leak at 7pm and had a technician at our home within 35 minutes. He was nice and helpful. After a full inspection he determined the leak was from the main street line and advised us to call the water district.

Review 54 (2025-01-01 - Rating: 5)
Super fast service even on New Years Eve! Serviceman prompt and courteous. Will Definitely Recommend and Use Again! A Real Life Saver ..

Review 55 (2024-11-04 - Rating: 5)
The young man that came out and did the work for us was amazing, phenomenal very professional very skilled and knowledgeable about what he was doing. On top of that he was very very nice. Pleasant person. Thank you thank you for doing that amazing. Awesome job that you did.

Review 56 (2024-08-27 - Rating: 5)
Wonderful service. Technician arrived within hour of my call. Excellent communication. Explained what he was doing, had the tools and supplies, completed job to my satisfaction. Fair price. Brayan was on task,personabke, efficient, and thorough. I am relieved

Review 57 (2024-09-08 - Rating: 5)
Enrique and Dave were awsome. They gave lots of choices and explained them very thoroughly. They went right to work and had the job done very quickly. They showed me pictures of the inside of the pipes and how well they were working. Will definitely call them for all of my plumbing needs. Thanks very much guys.

Review 58 (2024-12-14 - Rating: 5)
Raul was professional, polite, communicative, very knowledgeable, and accommodating. He was also training a new guy. Roto Rooter should be happy to have this guy on their team. Highly recommend.

Review 59 (2024-08-20 - Rating: 5)
Mike came over this morning they told me in 25 minutes and he arrived in like 10 minutes which was great the faster my problem gets solved the better. It was a little pricey for something so simple I didnt have the tools to do myself so I couldnt complain. I will definitely use their services again.

Review 60 (2024-11-24 - Rating: 5)
Our kitchen was flooding and Raul came to the rescue! Very knowledgeable and helped us get back into working order after shopping for the part. We would call him again!

Review 61 (2024-11-08 - Rating: 5)
The crew was excellent, honest and thorough in answering our questions and replacing our tankless. As homeowners who don’t know much about plumbing, It’s hard to know what to do sometimes. One thing I know now for sure is to call Roto Rooter. Trust them. They do good work, and it’s worth every penny. Andrew and Raul are great!

Review 62 (2024-12-21 - Rating: 5)
Josue was super nice and quick. Let me know what he was doing upfront and during. No hidden fees or labor. He’s just there to help the people.

Review 63 (2024-06-30 - Rating: 5)
Everything from start to finish went very. I had no problems scheduling an appointment. The technician was on time . He knew what he was doing. He gave me an estimate which was a bit expensive but times are different now. I have used them before about 5 to 10 years ago.They cleared the blockage in no time.I got a discount. That was nice of them.Yes I will always recommend them.

Review 64 (2024-11-18 - Rating: 5)
I had a leak under the house. Josh found the leak and repaired it quickly and on the weekend. So nice to have my water back on again. I will definitely use them again if I need a plumber.

Review 65 (2024-07-28 - Rating: 5)
They came out late on a Saturday night - Emergency Call (Diego). Water meter appeared to be turned off, but it wasn’t. Turned out to be a quick fix. They charge a fair price. Very happy Customer!

Review 66 (2024-10-11 - Rating: 5)
David was exceptionally helpful and informative! booking the appointment was as quick and painless as it possibly could be, and i even learned a thing or two from our conversation once he got to work. he really put my mind at ease.

Review 67 (2024-11-16 - Rating: 5)
I called in a panic having to leave for a funeral shortly and I ended up getting a text saying that someone would be at my home in 30 minutes!! I couldn’t believe it! Stephen showed up and he couldn’t have been nicer and more professional!! He quickly fixed the problem and off he went!! Wonderful experience!!! Thank you!!

Review 68 (2024-10-08 - Rating: 5)
Both of our toilets were overflowing and the first place I called wouldn’t be able to come out the same day. I called Roto-rooter and they were at my house within the hour. Tamara was amazing!! She was knowledgeable, personable and explained everything. I was extremely satisfied with her work!!Tamara is the best plumber in Ventura!

Review 69 (2024-10-24 - Rating: 5)
I’ve used Roto-Rooter at least 4 times this year for my house and some that I manage. They’ve made my life easier! They’re prompt, polite, and know how to take care of the situation.

Review 70 (2025-01-03 - Rating: 5)
Really, good service… is the 2nd time I request service from them, and I’m pleased with their service, excellent workers really friendly and polite… I 100% recommend Roto-Rooter…

Review 71 (2024-12-02 - Rating: 4)
Called Roto Rooter due to a storm drain issue at our Elementary site and were very prompt in getting out to the location and assisting in any way they could. As usual, Clyde communicates the necessary steps needed to be taken and costs involved prior to taking any further actions. The end result is always achieved.

Review 72 (2024-08-03 - Rating: 5)
I have had a very positive experience with Roto-Rooter. They sent a technician out right away and on a weekend. Andrew was very knowledgeable with his line of work and knew right away how to fix the problem. He kept me informed and was up front with everything that needed to be done. He was very professional and a pleasure to deal with.

Review 73 (2024-10-28 - Rating: 5)
Called late Sunday morning with a backed up kitchen and bar sink. Had to wait a few hours on the weekend.Marcus got there at 7P after a few other calls that were ahead of me.He was tired but very pleasant, professional, and courteous, and he took care of snaking the drain from an exterior clean out, and clearing my problem. Expensive (but everything is these days…), and I am back up and running with a useable kitchen.Thanks Marcus.

Review 74 (2024-08-26 - Rating: 5)
Josh was very helpful and took the time to ensure he did a good job. Thankful for his hard work and dedication to his job!! Me and my kids can finally shower and not have to worry about the back up again!!

Review 75 (2024-06-19 - Rating: 5)
Absolutely awesome service from this company. Mike was an amazing communicator, was very responsive and understanding of the urgency of our situation. The whole team was awesome enough to give us an estimate and also fix the issue in the same day! Mike and his team truly went above and beyond to make our experience the best it could have been and provided us with everything we could have asked for, including a recommendation for another service we needed done. Could not be happier, thank you!!

Review 76 (2024-12-12 - Rating: 5)
Roto-Rooter in Rocklin Roseville are THE Best!!Martin lead his team of very smart and capable men through - what I call the Sewer From Hell!!!I tried everything that I knew to do to fix my problem from buying some available and affordable equipment to renting an electric sewer machine from Home Depot!Nothing worked! So I called in the A-Team from Roto-Rooter! After viewing my clogged line I realized I called the right people!Martin teamed with guys had the problem fixed in two days! With a warranty on the work they did!! Now That is service!Thanks guys - you are the best!

Review 77 (2024-10-31 - Rating: 5)
Technician Alex was the best! My whole downstairs flooded from the toilet overflowing, he fixed it fast and was clear with my options on what we could do. Very professional! Would recommend 💯

Review 78 (2024-08-01 - Rating: 5)
I had a clogged drain and Darren came out to clear it. I cant say enough about the job he did and all the helpful things he told me to do to keep that from happening again. If I ever need you again I absolutely want to have Darren. I hope all your employees are as nice as he is!

Review 79 (2024-11-19 - Rating: 5)
Andrew, Tyre and Joshua did a great job explaining the process and completing our cleanout. It was a very thorough job and educated us homeowners on helpful tips to upkeep our piping system healthy. Thank you

Review 80 (2024-08-31 - Rating: 5)
Serviced one of our businesses. Michael and Joseph were very professional. Kept us informed the entire time and worked after hours to quickly resolve our issue. Trust the name that’s been around longer than I’ve been alive.

Review 81 (2024-08-08 - Rating: 5)
I called Roto Rooter Plumbing when there was a backed up drain pipe from my washing machine. Darren B was the technician who was dispatched. He was able to snake the pipeline 40 feet . He did a thorough job, was knowledgeable & has worked for this company for over 20 years. The charge was reasonable considering the work & time needed it took to complete.

Review 82 (2024-06-23 - Rating: 5)
Plumbing clog caused wide flooding here. Roto Rooter fixed clog and attacked wet floor and walls. Very competent and with a schedule to get all ready for new floor etc.

Review 83 (2024-08-17 - Rating: 5)
We cannot say how thankful we are to have been serviced by these gentlemen! From the get go they were able to figure out exactly what we needed and explained every detail of the service, they got us back up and ready for our grand opening and their work was tremendous! We truly appreciate all of you for the work!

Review 84 (2024-10-14 - Rating: 5)
Josh resolved the problems in the bathroom thoroughly and answered my questions with patience and was personable yet professional throughout the whole process. Joseph successfully conducted a camera inspection of the main cleanout and provided me with an estimate for future work.

Review 85 (2024-12-17 - Rating: 5)
T Joel was absolutely fantastic! He was so courteous and personable and explained everything so perfectly. A great experience!

Review 86 (2024-09-09 - Rating: 5)
Roto rooter specialist Robert helped us today and did an excellent job and was very professional handling his job we really appreciate him! Thank you so much Roto rooter! We sure highly recommend you guys service!

Review 87 (2024-10-16 - Rating: 5)
The staff are great. Great customer service, fast, promt and knowledgeable. The prices are high but they worked with me. If you want to have professional staff and a professional process, call these guys. Jaylin and Ricky worked with me on this and i appreciate there help.

Review 88 (2024-11-06 - Rating: 5)
Josh Raley was an outstanding professional!! He did a great job and made important recommendations! I will definitely recommend Josh! He did great work for me!

Review 89 (2024-06-22 - Rating: 5)
Louis was amazing! He explained everything thoroughly & answered many questions, He is personable and very professional. Well-done Louis & RotoRooter.

Review 90 (2024-10-23 - Rating: 5)
Roto Rooter plumber was fast to arrive and very thorough. He was kind to my elderly mother and fixed her issue promptly. Thanks for the great service from the dispatcher to the plumber!

Review 91 (2024-12-01 - Rating: 5)
Not only was the booking staff cordial and very responsive and accomodating, but the technician got out the same day and was very knowledgeable and professional. I highly recommend this service, whether it be a home or mobile unit like mine.

Review 92 (2024-08-30 - Rating: 5)
Service was great! The plumber was prompt, helpful and very quick. Even though it was for a probably straightforward garbage Disposal Installation, he was very thorough. Appreciate the service!

Review 93 (2024-11-22 - Rating: 5)
Joseph Sanchez was our technician and was awesome. Very professional and took pride in his work. Same day service also, thank you!

Review 94 (2024-07-23 - Rating: 5)
The technician (Ethan) was absolutely great. He arrived shortly after I reported the issue, inspected the problem and advised what needs to be done. He took care of the issue very professionally, double checked his work, answered any questions we had and the bottom line is that we are VERY SATISFIED.

Review 95 (2024-11-20 - Rating: 5)
Very satisfied with the service we received. Omar very professional and extremely knowledgeable. Work efficiently and we appreciate it! Highly recommend!

Review 96 (2023-07-03 - Rating: 5)
I needed emergency service as my main water line was spouting water in my front yard and had to be shut off to my home. Service came out within the hour and began replacement. They hooked up an alternative line so we would have running water throughout the repair. The job was completed the next day in record time and my beautifully landscaped yard returned to original state.Jonathan provided excellent service professional in every way. I highly recommend him for whenever service is needed. A truly satisfied customer.

Review 97 (2024-09-15 - Rating: 5)
Darren came out to the house explained the process of the work, billing, and 90-day guarantee. He got right to work and had the blockage cleared. He was quick, efficient, knowledgeable and friendly. If we need service again we’ll be requesting Darren.

Review 98 (2024-10-31 - Rating: 5)
I was very pleased with every one on this call. in the previous six weeks my husband died, a sink was completely stopped up, the tv sets were all not working, and a toilet and shower were all backed up, and the quit working and I had company visiting. Root Rooter, my daughter and son-in-law kept me sane.

Review 99 (2024-09-30 - Rating: 5)
My toilets backed up late in the afternoon and I was relieved that Roto Rooter was available on a Sunday. Arturo, the plumber, arrived in a timely manner & was polite, friendly, professional & knowledgeable & I appreciate his expertise. However, Roto Rooter is expensive.

Review 100 (2024-11-29 - Rating: 5)
Good work!! Quick and professional. Informed and speed me what he was doing, before he did it.Thank you! This review is for Mizw Z

Review 101 (2024-12-27 - Rating: 5)
Fantastic service the day after Christmas. Called when they said they would, took as long as he said it would. Very pleased with the service received

Review 102 (2024-07-24 - Rating: 5)
Aaron was very quick and personable and snaked our kitchen sink drain out with great expertise. Prices are very high for such quick residential service but you are getting 5 stars based on your technician.

Review 103 (2024-10-28 - Rating: 5)
One of the most professional companies Ive worked with in a long time. Alex, Louis, Clyde and Kevin were on time, did exactly what they said they were going to do and even after running into a significant challenge, they worked through it and completed the work. I couldnt ask for more from them.

Review 104 (2024-09-12 - Rating: 5)
Please send me the report from last night so I can let the city know what the Roto-Rooter gentleman told me that I needed to have done. I would appreciate it thank you job well done. I am pleased. Will call you guys anytime.

Review 105 (2024-10-11 - Rating: 5)
Darren was fantastic! He was thorough, explained the issue and was very professional. I called and received service the very same day. Very happy with our service.

Review 106 (2024-07-22 - Rating: 5)
Eric Robertson—that’s all you need to know! He is the BEST! My husband and I are senior citizens and have been “taken” by other plumbers before. Eric’s professionalism, diligence, up—front honesty, and use of lay terms significantly diminished our fears. He patiently described the plumbing problems in two different bathrooms—one with a clogged shower drain and the second bathroom with a clogged toilet. Eric proceeded to explain what he was going to do—first with the shower and second, with the toilet. We felt so comfortable with him in our home. After talking to friends and relatives, we thought this process was going to be an “all-day” expensive job. After Eric completed both bathrooms in under one hour, we were amazed and ever-so-grateful! Eric Robertson, remember!😁

Review 107 (2024-11-13 - Rating: 5)
Mark who showed up to do the work was on time, did an excellent job, throughly cleaned up after having to cut into the concrete slab and tunnel under a wall. Overall phenomenal experience.

Review 108 (2024-10-02 - Rating: 5)
I tried all weekend to unplug my clog. It was nice to know that it wasn’t me. It was bigger than I can Could handle, thank you for getting her done! Also, customer service was excellent!

Review 109 (2024-12-17 - Rating: 5)
Roto-Rooter once again was able to come in quickly, get the job done, and did not disrupt the school schedule. Thank you for being as great as you are!

Review 110 (2024-08-03 - Rating: 5)
My toilet was clogged and Roto-rooter charged $350 for a job that took the technician less than 5 minutes to unplug. Four years ago this same service cost $125. I am purchasing a toilet auger so we can clear our own clogs without calling them. ☹️

Review 111 (2024-11-26 - Rating: 5)
They were out within 30 minutes to take care of our water line that was chewed through by rodents. Highly recommend - fast and professional!

Review 112 (2024-10-11 - Rating: 5)
11/10 recommend for plumbing needs. Miguel was extremely helpful and talked through all options and issues seen. Had major drainage backup and it was fixed before we knew it!

Review 113 (2024-06-22 - Rating: 5)
They took good care of us when we had a leak and needed the toilet replaced. The job was done same day and they did a great job cleaning up. Update, again with more great service had a separate plumbing issue on th opposite side of the house and they were able to arrive and have to house serviced in under and hour from my call, the tech Robert was also very kind and knowledgeable. Would recommend this service to anyone.

Review 114 (2024-12-27 - Rating: 5)
Great and fast service. Was able to make it out quick when no one else in the area could come by today.

Review 115 (2024-09-16 - Rating: 5)
Parker was great. He came out and gave an honest assessment of the work. Joe was very prompt in getting us the bid.

Review 116 (2024-12-16 - Rating: 5)
Darren is very professional, knew what he was doing. Solved the issue that I was having. I will definitely call Roto-Rooter again when I have a plumbing issue.

Review 117 (2024-08-03 - Rating: 5)
Aaron was very professional and kind with two issues. He snaked my shower drain and got it cleared quickly. Then, he changed out 2 bathroom sink faucets. I would recommend his work.

Review 118 (2024-08-13 - Rating: 5)
Aaron Lorenz, excellent service, knows what hes doing! Got my shower unclogged He did my water heater 5 years ago & Glad to have him back. Would recommend him to anyone!!!

Review 119 (2024-08-21 - Rating: 5)
Saifuddin technician for Roto Rooter did a great job on replacing our broken sewer pipe. Repair passed inspection and was a beautiful job per the inspector. My only complaint is with his manager Joseph P. See review posted yesterday about the poor customer service from the manager.

Review 120 (2024-07-14 - Rating: 5)
Josh Raley just fixed our plumbing issue. He was amazing! He was knowledgeable, courteous, and so easy to work with. he was totally focused on customer service. We will be working with Roto-Rooter out of Sacramento in the future and will spread the word. Thank you, Sue Brady.

Review 121 (2024-12-01 - Rating: 5)
Roto Rooter was quick and efficient! They dealt with our after hours emergency very professionally and most importantly, fast!

Review 122 (2024-10-16 - Rating: 5)
Marcus Vargas did an excellent job fixing our bathroom sink. He went above and beyond explaining us the issues. We will be using Roto Rooter again

Review 123 (2024-10-24 - Rating: 5)
Plumber Josh Raley came out in about two hours and was friendly and knowledgeable. He explained everything and took time to answer questions. Excellent service.

Review 124 (2024-07-04 - Rating: 4)
5 star service with friendly, fast technician. Minus a star for HIGH price tag. We expected a holiday sur charge, but the main work was so high to begin with. Hubby said if he hadnt had back surgery 2 days ago he could have fixed it for about $100. I reminded him THIS work came with a warranty. That being said we are so glad to have the geyser fixed within 2 hours of us discovering it.

Review 125 (2024-07-30 - Rating: 5)
Thank you Roto-Rooter for coming so quickly! We’re having a big event soon and I wanted it fixed right away. Darren was great! He explained everything and I felt really good about the results. Thank you.

Review 126 (2024-09-24 - Rating: 5)
The most amazing friendly service ever. Arrived within 2 hours after my call. So professional in their work and accurate in their diagnosis . Highly recommend Rotor Rooter.

Review 127 (2024-06-21 - Rating: 5)
Due to advertising over the years, the Roto Rooter people came to mind, so I called! Prompt, and the representative listened to my situation -- a very professional service. Recommendations of how to go about solving my drainage issue was informative and I received a reasonable quote for repair. I found my experience with R & R very professional. Call them!

Review 128 (2023-06-25 - Rating: 5)
Technicians came out same day. My water softner was not working and leaking pretty bad. They tried to fix but it was too old. Purchased a new one and they installed it. Looks great. Very kind, responsive, and professional techs. Thank you

Review 129 (2025-01-02 - Rating: 5)
Great guys with good skills and tools. Hard working. Use them with confidence.Bob H.

Review 130 (2024-11-06 - Rating: 5)
Called late last night w/ plumbing emergency and Greg came out. Had to bring more equipment next day and Jalen and Joe were out right away and fixed the problem. Awesome customer service!

Review 131 (2024-07-18 - Rating: 5)
The team at Roto-Rooter Plumbing was terrific! A special shout out to Darren for leading the project. Our job ended up spanning over several days and involved digging through massive redwood roots. We appreciate the HARD work and efforts that were required to get the job done!

Review 132 (2024-08-19 - Rating: 5)
Martin is the very best. Late night emergency fixed. Price was what you might expect for a Sunday night at almost 10 PM but considering the clog was cleared and root cause identified, money well spent.

Review 133 (2024-12-31 - Rating: 5)
Service was great, very nice and polite. Im very pleased with the work done, thank you

Review 134 (2024-11-05 - Rating: 5)
Technician arrived on site when we expected him. He was efficient and informed us what he was going to do. He explained what he found and did the work we expected of him.

Review 135 (2024-12-23 - Rating: 5)
Service was fast and efficient. Joseph was very friendly and explained things thoroughly.

Review 136 (2024-08-25 - Rating: 5)
You know how things happen on a weekend right homeowners?? Well, ROTO ROOTER came out and unclogged our main drain line, put in a new garbage disposal that was leaking, and did a couple of other plumbing jobs as well. I am TOTALLY IMPRESSED and THANKFUL for their work. Terry Moore was the NICEST, COMPETENT, and MOST RESPECTFUL service person I have ever worked with. I cannot thank Terry and Roto Rooter enough.

Review 137 (2024-07-03 - Rating: 5)
We called at the end of the day on a triple digit day, about a transfer pump that had gone out in our basement. Roto-Rooter sent out a tech named Cody, and even though he had put in a full day already out in the heat, he was pleasant to talk to, had a great sense of humor, and was very helpful with our issue. I am so appreciative of good people like him who are professional and knowledgeable about their job. Thank you Cody!

Review 138 (2024-11-07 - Rating: 5)
Joshua was great! He cleared my line and was completely professional. Highly recommend!

Review 139 (2024-10-08 - Rating: 5)
Roto-Rooter Lancaster CA did an excellent professional job repairing a broken water main, replacing the pressure reducing valve, replacing the hot water heater, and other valves damaged by high pressure. They arrived just a couple of hours after I called them, and I had water and hot water by the end of the day.

Review 140 (2025-01-08 - Rating: 5)
The tech was early and very professional and friendly. Worked fast and job well done.

Review 141 (2024-07-17 - Rating: 5)
Martin went above and beyond for me and I can’t be thankful enough! He was very nice, calm, and got the job done very quickly. I am so grateful to have had such a great experience when dealing with such a miserable problem.

Review 142 (2023-06-23 - Rating: 5)
Was able to handle same day. Quality quick service courtesy technician. Great communication while other companies took to long to respond.

Review 143 (2024-07-15 - Rating: 5)
Responded super fast and were honest with me. Didn’t make me feel pressured into any other service. Fixed the problem and 100% recommend. Used to use another company (rhymes with mail mothers) but they are not honest. Not gonna lie, this company is a little pricier, but they were at the house within 20 minutes of me calling and took care of the issue

Review 144 (2024-08-29 - Rating: 5)
Experience leaking issues with my water heater and I had the dynamic duo come and save the day. They did an excellent job Customer Service was above and beyond I would highly recommend.

Review 145 (2024-12-21 - Rating: 5)
Martin and Chris did a great job replacing our leaking garbage disposal and fixing the toilet. Quick and efficient! Thank you.

Review 146 (2024-12-07 - Rating: 5)
Nice guys, knew what they were doing, and cleaned up after the repair. Great service. I highly recommend them.

Review 147 (2024-12-30 - Rating: 5)
Great service. Answered all my questions and gave me tips on preventative measures for my clogged drain line. Friendly, professional and demonstrated their expertise in their field . I highly recommend Roto Router.

Review 148 (2024-12-05 - Rating: 5)
Very helpful and polite. I like that he was patient in explaining the process to me and answer my questions thereafter thoroughly and in detail

Review 149 (2024-07-11 - Rating: 5)
They just came out to give estimate. Isaiah was very knowledgeable and friendly. He gave an information and a quote with no pressure. Just get back when we are ready. Appreciate the time and professionalism. Thanks

Review 150 (2024-09-05 - Rating: 5)
I had a great experience with the service today. They booked an appointment quickly, the technician was friendly & efficient, & the problem was solved in less than an hour!

Review 151 (2024-12-02 - Rating: 5)
Arturo was prompt, competent, and efficient. I would strongly recommend his services. An excellent tradesman.

Review 152 (2024-12-07 - Rating: 5)
The technician did a very good job of determining that I did not have a problem. The cost of the service was very reasonable.

Review 153 (2024-08-03 - Rating: 5)
We had a diswasher installation plumbing crisis, as all plumbing jobs seem to be more complicated than expected. Roto Rooter came right out quickly and helped us! Thank you!

Review 154 (2024-11-11 - Rating: 5)
Fast and efficient work. Helpful from the phone call to the person who came to fix my problem. Would recommend and use again

Review 155 (2023-05-08 - Rating: 5)
Brandon was exceptional. He arrived in the small pocket of time I needed before traveling, and was so polite and informative. Inna only repaired my system quickly, but provided me next steps with the city for additional proactive steps to keep this from happening again.

Review 156 (2024-11-19 - Rating: 5)
Enrique Rodriguez was wonderful. Kind and helped me with my problem. Very satisfied with service.

Review 157 (2024-11-15 - Rating: 5)
Andrew Manduffie was EXCELLENT!!! He was professional and a gentleman. Sincerely, Rande Wood.

Review 158 (2024-10-21 - Rating: 5)
Mirwais with RotoRooter just serviced our clogged drain, he was very polite, professional and knowledgeable. 10/10 highly recommend Mirwais!

Review 159 (2024-08-24 - Rating: 5)
Tyler did an amazing job. He was quick, professional and understanding. I recommend Tyler and the people at Roto-Rooter

Review 160 (2024-12-01 - Rating: 5)
They were professional, willing to get the issue resolved with a price that worked within my budget. came out that morning and finished that evening...

Review 161 (2024-04-17 - Rating: 5)
Raul and the entire team were great. Fast, efficient and knowledgeable. I have used Rotor-Rooter on several occasions and have been satisfied on most visits. We continue to use their services when needed, I just wish it wasn’t so expensive. Very pleased overall with service.

Review 162 (2024-08-07 - Rating: 5)
Roto Rooter always comes through-even 2 years later. If its not correct they make it correct. Great guys and appreciate all their efforts in getting the job done. ThankYou.

Review 163 (2024-09-29 - Rating: 5)
Our tech Enrique did a great job clearing our main line. He was friendly and solved our issue quicklyThank you

Review 164 (2024-12-24 - Rating: 5)
Joshua was polite, skilled, knowledgeable, professional and thorough. I would highly recommend him.

Review 165 (2024-12-06 - Rating: 5)
Im very pleased with the work that was done very professional and they did an amazing job I would recommend them to anyone all I have to say is great job keep it up

Review 166 (2024-10-11 - Rating: 4)
Kitchen sink clog cleared. Fast response, within an hour of my call they were here. The price was scary $595.00. Only complaint. Too expensive!!!!

Review 167 (2024-10-08 - Rating: 4)
Joseph and Michael answered my call quickly for repairs to perform a clean out.Thank you for great customer service. I will call you if, I need you in the future.

Review 168 (2024-07-24 - Rating: 5)
Joshua serviced my plumbing needs and did an outstanding job. Pleasant and professional he solved my issue quickly with no mess left behind. I would definitely recommend Roto rooter.

Review 169 (2024-08-02 - Rating: 5)
We recognize that this was an emergency and was priced accordingly. Rauls response was quick, professional and pleasant. We would engage this company again if we have another such emergency.

Review 170 (2024-05-23 - Rating: 5)
Joe and Josh were absolutely amazing. The utility service had been working on gas lines in the area and in the process their heavy equipment they were using had severed the sewer line to my house so everything backed up in the house, sinks, toilets, bathtub, etc. They came out and worked about 12 hours to resolve it and get it fixed. I am extremely grateful to both of them for putting in the time on the weekend and providing expert service to get this resolved. Amazing customer service!

Review 171 (2024-10-29 - Rating: 5)
Jalen is an expert. My faucet was leaking badly for a day and when Jalen arrived, it stopped! I guess he has that Midas touch! He suggested that I wait to see if the problem persisted and explained the cost of service if it happened again. He did not charge me for the estimate. This is my 2nd service from Roto-Rooter and I highly recommend Roto-Rooter for your plumbing services! Thank you!Today is 3rd service! Clearing the shower drain that was backed up! Thank you! Excellent job!

Review 172 (2024-11-25 - Rating: 5)
They were really nice and they actually told me what was wrong. And they sent me all the pictures and video of the problem

Review 173 (2025-01-04 - Rating: 5)
Positive, professional and knowledgeable. They did very good work.

Review 174 (2024-06-19 - Rating: 5)
My go-to for anything plumbing related, big or small. Ive had a couple types of issues and they resolved them promptly and completely, all the while displaying excellent customer service. Thank you David! You did a great job and I would highly recommend Roto- Rooter to anyone in need of a plumber. Thanks

Review 175 (2024-07-10 - Rating: 5)
Robert did a great job. Overall the experience was nice. Great communication and quick service. Prices are a little high though, thats my only qualm.

Review 176 (2024-07-25 - Rating: 5)
Jacob was great.he explained everything that needed to be done before the work..i had a tolit replaced and flange.he did a excellent job.i would recommend him to anyone.he went far and beyond

Review 177 (2024-10-08 - Rating: 5)
Josh and Clyde kept me informed as to what was going on I appreciated the attention to detail. Now I just need a copy of the paid bill.Thanks,Sherrie Vettel

Review 178 (2024-03-27 - Rating: 5)
I needed an inspection done for some clients. I called and got an appointment ASAP. It was pleasant scheduling an appointment with Norma. Robert came out to the site early and provided a swift and thorough plumbing inspection in the areas of concern. Robert was very accommodating and knowledge. I definitely will turn to them in the future. I highly recommend.