Moore Home Services

Photo of Moore Home Services

Located in Sacramento, California

Address: 3618 Broadway, Sacramento, CA 95817, United States

Phone: +1 916-536-6252

Rating: 4.6

Services

  • Repair services

Categories

  • Plumber
  • Air conditioning contractor
  • Handyman/Handywoman/Handyperson
  • Heating contractor
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2017-08-23 - Rating: 5)

    Very quick and friendly service for AC not working. Technician told me the AC filter dirty and needed cleaning. He told me the charge would be a little more than $300 for him to do it or he could teach me for nothing more than the diagnostic fee. Very nice and honest guy. I didnt know the outside filter needed cleaning. Just hosed it out in a few minutes.

  • Review 2 (2018-05-03 - Rating: 5)

    FIVE Stars for Laird.He just left my mother’s very old house which of course has very old original plumbing. He was wonderful. He checked over the issues we are having. Then, in a conference call with our caregiver and me, he explained exactly what Is happening. He was sensitive to the fact that any major work in this house is, at this point in time, not something we want to do. I especially appreciated his attitude. He was not condescending. He was polite and experienced. We are very pleased our issue will be fixed tomorrow.I also thank the McDonald management who salvaged trust we lost yesterday after another plumber had an unfortunately bad experience with us. He, I’m sure is an excellent plumber, while customer service experience is learned over years of house calls. He has a good mentor in Laird.

  • Review 3 (2019-07-07 - Rating: 4)

    I had a courteous tune-up of my newly heating system.The lady was very nice, unfortunately she checked the AC system (we never use), but not the heather.. The AC system is outside the house, the Heating system in the attic. This was strange; the Ac we have is old,, not used by us;.I though someone will come and really check sand tunes-up the heater.RoxanaI have to make changes in my review: The company called; they informed me that the service was for the AC unit; the hitter will be tuned-up in October. This was very thoughtful of them, especially that the AC was not from their company.I must emphasize this: I was very , very pleased with the Hitting system I bought from MOORE: very silent and efficient, easy to control.The sales representatives were very knowledgeable, very friendlyand polite.The same for the installation team: very professional, friendly, and clean.They vacuumed the house after the installation.I strongly recommend this company, first class equipments and service.They deserve an A+.Roxana

  • Review 4 (2018-08-14 - Rating: 5)

    Darryl and Eduardo were exceptional. This was the first time I used this company and I was very impressed. They came right out, the team work was great. They were both professional, knowledgeable and explained my air conditioner issue in clear and concise detail. The office team was great too. I would highly recommend them.

  • Review 5 (2016-06-20 - Rating: 5)

    Matt and Mark installed out new duct work on June 15-16. Both were very professional and polite. They took care to keep our carpets clean and then cleaned up after the work was completed. We were very satisfied with this experience. We would definitely be happy to have these two men work in our home again.Neal and Sue GordonFolsom

  • Review 6 (2018-07-18 - Rating: 5)

    This is a great company. Our tankless water heater stopped working despite having both power and gas. I called McDonald and they sent Eduardo out same day. Prior to his arrival, I received a call that he was on his way as well as an email with Eduardos photo so I would know who to expect. He was very very nice and he easily fixed our tankless water heater on the spot and for a very fair price. He was also very professional, presenting me with the business card upon arrival and just being very patient and helpful. In the end all payment was electronic on an I pad - quick and easy. Great experience and would use them again! I should also mention that Bernadette, who I spoke to on the phone to book the appt, and she called me to notify me Eduardo was on his way, was very friendly.

  • Review 7 (2018-06-07 - Rating: 5)

    Today I had a plumbing emergency and Laird was sent to help me. He was great....professional, knowledgeable, nice, and able to get things under control in minutes (a leak in the water heater).I was also so thankful to the person who answered the phone at McDonald PHAC because she had Laird at my house within the hour.All is now well...and I have a new water heater.

  • Review 8 (2018-11-06 - Rating: 5)

    Excellent, skilled work. Also, the workers were highly professional and efficient. I dont have to worry if they will cut corners or try to charge more than necessary. I recommend McDonalds Plumbing if you want the job done right with a fair price. You might find cheaper plumbing companies but I think they dont have the same level of quality plumbers that this company has. Great plumbers. Great pros!

  • Review 9 (2016-11-23 - Rating: 5)

    Gabe showed up an hour after the beginning of the 4 hour window given to me. He was professional, helpful, listened and fixed my heating issue quickly and efficiently. It was cheaper than I expected, he even told me what it would take to fix the issue without trying to up-sale me on more than what was needed. I will GLADLY recommend McDonald PHAC to anyone I hear is in need. Extremely satisfied by the customer service, speed and efficient manner of this business! Well done, Gabe! And well done to the whole company!

  • Review 10 (2019-08-07 - Rating: 5)

    I recently bought my 1st home and I wanted to get a second opinion on a quote I got with a different company. Not only did Darryl provide awesome feedback he went above and beyond to provide me with info that actually saved me money on repairs. The previous quote we recieved was incorrect by the other company with unnecessary repairs there was a claim of my unit needing repairs when it was replaced in 2018.I sent a email online about a coupon for a free second opinion and I was able to get a next day appointment. They even did a courtesy call to let us know the technician was 30 minutes away. I would highly reccomend this company and plan to use them for any future repairs and regular maintenance of our hvac unit.

  • Review 11 (2016-05-22 - Rating: 5)

    Excellent service! The service technician came at the scheduled time. Carlos carefully laid down a protective tarp where he was working so he wouldnt damage the area. He worked nonstop and had everything repaired and cleaned quickly and professionally.I would highly recommend McDonald Plumbing.Robert in Folsom

  • Review 12 (2018-07-21 - Rating: 5)

    It was a pleasure meeting Eduardo. He is the true professional. He correctly diagnosed the problem and provided a quick correction saving us thousands of dollars. Two other plumbing companies misdiagnosed the problem and were ready to sign us up for repairs at a cost of $15-$20,000 dollars. Thank goodness for a 3rd opinion!!! Eduardo, your professionalism, diagnostic acumen and plumbing skills are at the highest level. We are enjoying normal water flow tonight. I cant thank you enough. Art G

  • Review 13 (2019-11-12 - Rating: 5)

    Ive Use McDonald Plumbing Heating & Air (MDPHA) for years. Five years ago I replaced my a/c with a Trane model recommended by MDPHA. I also purchased the recommended extended warranty.This past Thursday, when temps reached over 100 degrees, the unit stopped working around 7pm. I left a message with the answering service to get a call back in the morning. Jennifer Clemmons called me before the office even opened and scheduled an appt for the same day. Because of the extended warranty, I had priority for the service call...so I am glad I followed the recommendation to purchase the warranty.My service tech, Tim Sullivan, did an excellent job of listening to my description of the situation and the diagnosing the problem part fairly quickly. My unit was fixed in 30 minutes and extended warranty covered the cost! I was happy to have air conditioning since we were scheduled to have a very hot weekend.MDPHA provides quality customer service at all levels. They have professional and competent service people. Their rates are competitive and they will be there when you need them! Go cheap, get burned...go with MDPHA and get long-term quality products and service.

  • Review 14 (2018-07-09 - Rating: 5)

    Bryan was great, he diagnosed our problem quickly and unclogged our pipe in a timely manner. He explained everything to us in detail and gave sound advice for fixing a bigger issue with our aging pipes. Very knowledgeable and personable.

  • Review 15 (2016-05-12 - Rating: 5)

    Great plumber! Professional and friendly, Glen took the time to thoroughly explain the source of the problem and how he could fix it. Then he proceeded to do just that, very efficiently. Also, I had just moved to the area, and he was nice enough to explain the house/city water shut-offs, even the sprinkler system. Really went above and beyond.

  • Review 16 (2015-12-09 - Rating: 4)

    The first technician that inspected my heat/air unit informed me that I needed a new control board. For a number of reasons, it took four more days for the correct controlboard to be installed. The unit gave heat for less than a day, and then shut down again.I called the office, and Melanie scheduled an appointment with supervisor Darrell.Darrell inspected the unit and informed me that I needed a new one. This is wheneverything changed for the better. Darrell credited the money I paid for the controlboard towards the fee for the crane ( the crane was over $400 more than the controlboard). Darrell and the crew led by Matt did a very professional job installing my newunit. I am very pleased with my new unit.

  • Review 17 (2018-01-21 - Rating: 5)

    I had a water leak start in my house on a Sunday morning. I had to shut the water off, which meant I was out of water until the source of the leak was found and fixed. I called around a few other big name plumbing companies but couldnt get anyone out until Monday. I found McDonald plumbing at the BBB website with an A+ rating. Eduardo was at my house within a few hours of my call. He quickly found the leak and had it repaired, so the water was back on. Eduardo was efficient, friendly and experienced. I will be a return customer to this company for any plumbing needs I may have in the future.

  • Review 18 (2017-11-04 - Rating: 4)

    Bryan was on time, friendly, evaluated the under sink crisis right away and explained all the details and needs. He fully showed the regular cost option vs. Service Plan option. His work was done quickly, professionally, cleanly, and all the paper work was done electronically. Great work!

  • Review 19 (2018-03-16 - Rating: 5)

    I wanted to get an estimate on a job. When Israel came out he took the information and didnt try to sell me something I didnt need, unlike another company who came out. Joe called me back within a day and we scheduled the appt. John did the work and so far everything is good.Everyone in the office and in the field has been friendly and professional. Ill definitely call them first with any further issues.

  • Review 20 (2018-03-21 - Rating: 5)

    I requested estimates from two plumbing contractors to replace my old water heater with a tankless heater. McDonalds was a much better deal. Also the person who came out to do the estimate is the same one who will do the work. So I was able to get answers to every question.

  • Review 21 (2018-05-18 - Rating: 4)

    While the price was more than I usually pay, the company I usually pay it too was not available...LaRhonda called me back very promptly, and was very professional. Darryl arrived 45 minutes later and was very helpful and was done in no time. He knew what the problem was, based on my description, and was able to confirm it in minutes.

  • Review 22 (2017-05-02 - Rating: 5)

    My 20yr old heating& air system was starting to go. Darryl & Joe made the arrangements for the work. Gary, Dheaven, and Jose were prompt--introduced themselves. Very polite, professional, explained what they were doing. Left the work area clean & neat. Great experience.

  • Review 23 (2016-06-04 - Rating: 5)

    The service person Fransisco came on time, and was friendly. The work was done in a timely manor, and the unit seems to be working good. He was sent to us on another issue last year and he did a good job, he was the same friendly person. LaRohnda was pleasant on the phone.Lewis and Georgia Smith

  • Review 24 (2018-08-28 - Rating: 5)

    My air conditioning was malfunctioning. I called McDonald, based on a recommendation from a friend. Their rep Darryl Hutchinson arrived at the appointed time and immediately identified the problem and made the necessary repairs. I was impressed with his professional expertise and contracted for routine maintenance on my heating and cooling systems twice a year.Sergay Ivazian

  • Review 25 (2019-06-05 - Rating: 5)

    Moore Home Services is outstanding! The staff is personable, professional, and proficient. Every contact with this business has been a pleasure. Responsive. Reliable. Responsible. A great choice for for all plumbing and heating & air needs.

  • Review 26 (2020-01-15 - Rating: 5)

    Moore Home Services, my experience was great the office personnel was so very helpful, polite and did notify me of any changes or update, the field technicians Edwardo and Daryl are very helpful and informative on the service done. they all are professional and polite.I Thank them ALL.

  • Review 27 (2018-07-05 - Rating: 4)

    Service was same day and efficientefficient, for which we were very grateful, however the report emailed lacked anythin in the description area...it just showed my signature. It is important as he did not find a problem. When the water was shut off at all points, the meter did not budge. He said the meter itself was bad and should be replaced. We have just received a second water bill with extremely high useage. We need his documentation/report to go back to the City. They had already been out once. My hands are tied until I get his report. Thank you.

  • Review 28 (2018-07-01 - Rating: 5)

    Our AC system stopped pushing out cold air on Friday night. Our current home warranty company couldnt get anyone here until Tuesday. We called McDonald Plumbing, Heating & Air late Saturday. McDonald scheduled us for Sunday for a service. On Sunday, we are back up and running because McDonald was fast, efficient, honest, and on time. I will be going back to McDonald again when things go bad.

  • Review 29 (2018-03-29 - Rating: 5)

    Prompt, on-time service by experts who know plumbing really well and explain things so that you can understand them. Familiarity with older homes and some helpful advice on how to avoid kitchen drain clogs in the future. Will definitely hire them again for any plumbing needs.

  • Review 30 (2017-08-09 - Rating: 5)

    Darryl is a true professional. He resolved our problem for our split unit and saved us money. We were told by another company that they could not repair our unit and it would be cheaper to buy another unit. Which would have been over $3000. They really did not know what was wrong or how to repair it. Darryl saved the day by discovering the problem and repairing it. Thank you Darryl.

  • Review 31 (2018-06-16 - Rating: 5)

    Everyone was very polite and professional. Kenny was great. He came and explained everything to me. He answered all my questions. He gave me good information so I could decide what to do. He did the job in a timely fashion and was on his way to the next one. He was very pleasant and helpful. Thank you.

  • Review 32 (2016-05-12 - Rating: 5)

    As usual, they were responsive, professional, and competent. LaRhonda has provided excellent phone support, and Carlos was knowledgeable and quck. This is the 2nd plumbing issue that they have fixed for us in the last month. We trust them in all things plumbling, heating and A/C.

  • Review 33 (2017-11-28 - Rating: 5)

    Anthony was extremely professional and thorough. He noted that the exhaust duct was detached from our heater, leading to a potentially dangerous buildup of carbon monoxide, and he fixed the problem. He also cleaned up debris left by roofers that could have led to overflow of the AC drain pan.

  • Review 34 (2017-11-07 - Rating: 5)

    Eduardo is a very capable, affable professional. I couldnt believe him when - late in the day with my water shut off - he said, Oh, lets just take care of it now. Easier than explaining a complicated project to someone to take over next day (and Id have no water and lose another day of work).

  • Review 35 (2018-01-29 - Rating: 5)

    Our customer experience was excellent! The service technician was on time, knowledgeable, courteous and friendly. This our first service and we plan to use them for our future plumbing and hot water heater needs.

  • Review 36 (2017-09-14 - Rating: 5)

    The office staff to quick to arrange a visit that was prompt and fit my schedule. The field tech Bryan was on time, located the hidden clean out(I had no idea where it was located), figured out the location of the stoppage and unplugged the line in just two hours. I was impressed.

  • Review 37 (2019-05-27 - Rating: 5)

    Received a call from the dispatch team an hour before Jeremy arrived to give me a heads up that he was on his way which was so nice. Jeremy was very thorough, friendly, answered all of my questions, and had great information.

  • Review 38 (2018-06-25 - Rating: 5)

    Darryl Hutchinson was great! He diagnosed the problem very quickly and had the solution installed within 30 minutes. The air conditioner is now working great! Thanks, McDonald PHAC!

  • Review 39 (2019-05-08 - Rating: 5)

    Collin did a great job fixing my kitchen sink, he went above and beyond what I expected.The cost stayed with in my budget and would recommend them to other family and friends.

  • Review 40 (2018-07-12 - Rating: 5)

    In spite of a scheduling snafu that caused a single day delay, I must give 5 stars because there dispatch was so professional and the tech had integrity and expertise.My unit is 25 years old, but the tech was able to repair with parts he had on hand. When it is time to upgrade wwe will certainly be calling McDonald back.

  • Review 41 (2019-04-02 - Rating: 5)

    After my home warranty proved to be worthless again I called Moore Home Services. Collin arrived within the hour to clear out the sewer line. The job was finished quickly and for the amount quoted.

  • Review 42 (2015-10-08 - Rating: 5)

    Aaron Findley is personable and explained the problem and options clearly. He has also done our regular checkups for about a year and has always been helpful in answering questions and making suggestions for what we can do to keep our system in good shape.

  • Review 43 (2017-08-09 - Rating: 5)

    When you need a plumber - you need a plumber! Well, I received service the same afternoon. Every aspect of the service was prompt, courteous and professional. I will certainly keep Eduardos card and use it as necessary.

  • Review 44 (2017-01-29 - Rating: 5)

    Had no hot water which is a big problem, especially when you are over 70. Glen Treadway came out, diagnosed and replaced my water heater. I was so thrilled to jump in a hot shower tonight...as well as do a full dishwasher load. Tomorrow on to the laundry. Thanks Glen and McDonalds.

  • Review 45 (2017-03-11 - Rating: 5)

    McDonald PHAC and Glen T. are my go to company and plumber when I have plumbing issues with my house. Recently, my water heater was replaced. Glen did a great job and got my new water heater up to the current housing code for water heaters. Thanks Glen and McDonald PHAC.

  • Review 46 (2015-09-29 - Rating: 5)

    John the technician was a great help. Very kind and knew exactly what he was doing. Also, he had a great spirit. Thank you McDonalds. Will call you again. Keep John for 40 years plus!

  • Review 47 (2018-01-23 - Rating: 5)

    A sub-contractor installed some siding on our home about 6 months ago. Little did we know that during his installation he also sank a nail into one of our water lines. Once the nail corroded, it sprang a leak inside the wall. Corey S. diagnosed the problem and discovered that the contractor had actually hit the water line with not one, but eight nails. Corey quickly and expertly fixed the waterline. No more leak(s).Thank you

  • Review 48 (2019-08-15 - Rating: 5)

    Excellent Service - master Douglass arrived at time and not only fixed a problem with AC compressor unit but explained a lot about how and why the ac system works and what was the problem. Recommend this company 1000%

  • Review 49 (2015-10-15 - Rating: 5)

    Had maintenance done on two HVAC systems. Nick, the tech, gave me very detailed information about the status of my furnaces. He charged me for service of only one system even though he serviced two.

  • Review 50 (2018-06-29 - Rating: 5)

    Laird was very professional and very knowledgable about Kitec plumbing. If you need to determine if your home has Kitec plumbing I would highly recommend using Laird to make that determination. It could save you thousands of dollars in replacement costs. Thank you Laird!

  • Review 51 (2012-06-28 - Rating: 5)

    I did a lot of things that fall in the home performance category:2 solar attic fans (#1010TRS)new whole house fan (Tamarck Technologies HV1600, with R-38 doors)radiant barrier insulation applied to the underside of the roofR-49 insulationnew ductworkattic sealedvapor barrier installed under the ductwork under the houseThe whole house fan costs about 30 cents to run all night. The house stays cool and I dont need AC until it reaches 98 - just two days so far this summer.McDonalds estimate was reasonable & their work was wonderful.

  • Review 52 (2015-06-26 - Rating: 5)

    If youre looking for air conditioning repair in Sacramento, this is by far the most reliable & trusted name in the business. I highly recommend McDonald Plumbing for any of your HVAC needs!

  • Review 53 (2015-11-13 - Rating: 5)

    Nick M serviced our two heating and air conditioning units today. He did a very Professional and thorough job. Thank you Nick.Ted and Joan Marois

  • Review 54 (2017-10-18 - Rating: 5)

    Anthony and Bernie were professional and a delight to work with. Anthony showed up on time and performed the service in a quick and efficient manner. I would recommend McDonald PHAC.

  • Review 55 (2019-07-06 - Rating: 5)

    Eduardo and Daryll are great technicians/plumbers.Ive had them for years and always happy with their service!

  • Review 56 (2019-04-05 - Rating: 5)

    Carlos has many years of experience in the trade and great customer service skills. He enjoys helping his customers and performing his job.

  • Review 57 (2018-03-30 - Rating: 5)

    Very professional, helped me with my issues regarding ACE heating and cooling, ACE is extremely Shady.. I found loopholes and legal issues with ACE on multiple occasion. Mcdonald is awesome.

  • Review 58 (2018-01-24 - Rating: 5)

    Very professional and respectful of my needs. Suggested what to do to help my unit last longer. I wouldnt want any other person working on my air or heating unit.Thanks Darryl!

  • Review 59 (2015-11-05 - Rating: 5)

    John was a great plumber. Got the job done quickly and efficiently. Would definitely recommend and use McDonalds PHAC.

  • Review 60 (2018-05-03 - Rating: 5)

    I have found my new plumbing service! Laird was very professional, thorough and totally fixed my problem (very leaky kitchen sink).

  • Review 61 (2016-03-09 - Rating: 5)

    We have used McDonald Plumbing for 10 years, and have always been satisfied. their work is always complete and neat.

  • Review 62 (2018-10-19 - Rating: 4)

    Bryan performed a great service to unclog our kitchen drain. Provided us with professional advise.

  • Review 63 (2016-04-14 - Rating: 5)

    Outstanding service. I was late for my appointment and they waited until I arrived. Outstanding customer service. I would not hesitate to call them again.

  • Review 64 (2016-05-26 - Rating: 5)

    This company is the greatest, great service, great reps, prompt know theirjob and very polite. I do recommend them to every one. thank you,Darlene Bentley

  • Review 65 (2017-08-09 - Rating: 5)

    Glen Treadwell did a very professional job installing a new toilet. Very pleasant and helpful.

  • Review 66 (2018-07-31 - Rating: 5)

    Francisco was very professional and knowledgeable. He explained things clearly to us. Bernie F. was very pleasant and helpful.

  • Review 67 (2017-08-21 - Rating: 5)

    Very knowledgeable and patient. They also offered several options for repairs, which was very helpful. Plus, they cooled my house down by the end of the visit :)

  • Review 68 (2015-11-10 - Rating: 5)

    Excellent company. Always on time, courteous employees, great workmanship and great follow up for quality control. Highly recommend them!

  • Review 69 (2018-05-18 - Rating: 5)

    Very courteous and professional. Gave me great information to make the best decision possible for my home.

  • Review 70 (2015-10-19 - Rating: 5)

    Glen was able to give me options for repair and repair the water heater quickly.

  • Review 71 (2018-12-07 - Rating: 5)

    He was very professional and actually listened to my opinion of the problem before solving it. Great work.

  • Review 72 (2016-02-25 - Rating: 5)

    Very knowledgeable, friendly and professional employees. Hard working and did a great job.

  • Review 73 (2018-06-21 - Rating: 5)

    I had a couple of issues with my AC/heat pump and scheduled an appointment for June 13, 2018. Bernie called me mid-morning on June 11, 2018 to see if I was available for the service call that day. I said I was. Darryl showed up within the hour of the appointment. He had serviced our system previously for a different problem, so I knew him from then. He was his usual friendly and professional self. I told him that there was a clanging sound every time the AC ran and also that the fan would not run. He went to work right away and fixed the problems within 30 minutes! Best of all, he only charged me for the basic service call fee! I highly recommend these friendly and professional folks for any plumbing, heating, air conditioning problems.

  • Review 74 (2019-06-16 - Rating: 5)

    Absolutely the best service any consumer could ask for. Truly professional and courteous and on time. Bernadette and Eduardo are the best. Myself, family and friends will definitely use Moore from this point on with pleasure.

  • Review 75 (2018-07-19 - Rating: 5)

    I trusted McDonalds for plumbing, heating, air conditioning, adding an air scrubber and gable fan, and replacing my old water heater. Even my cat likes Eduardo. This time I had my A/C checked. Bernie called to say Francisco was on his way. Had the A/C checked and added apart to extend its life another 18 years. Francisco was fast and courteous, as are all fo the McDonalds team..

  • Review 76 (2018-11-05 - Rating: 5)

    Francisco came out to give our heating system a check up, he is professional and thorough. Thank you Francisco for getting us all set for the winter. Heater good to goπŸ‘πŸ»

  • Review 77 (2018-07-16 - Rating: 5)

    McDonald PHAC sent a plumber to us quickly after we called about our clogged kitchen drain. Bryan was efficient, knowledgeable, and personable, keeping me advised of each step of his investigations and eventual clearing of the problem. I would not hesitate to call McDonald again if we need assistance with plumbing, heating or air conditioning problems. They were recommended by two of our neighbors, and we will be recommending them now too.

  • Review 78 (2018-05-31 - Rating: 5)

    Very responsive company. Had same day appointment available , tech - Kenny was friendly and knowledgeable. He found a low cost solution. Definitely recommend.

  • Review 79 (2016-03-03 - Rating: 5)

    Glen is a good man. Very fast and efficient

  • Review 80 (2017-06-09 - Rating: 5)

    We called McDonald Plumbing for the second time and have been very happy with them each time. This time we got the service of Bryan Marshall, who gave us a very professional job. In addition, we appreciated his ability to explain the problem that had led to muddy water coming out of the drain in our kitchen sink, and how he was able to fix the problem. Great folks to deal with!

  • Review 81 (2019-08-14 - Rating: 5)

    Hugo visited our property today and did a great job. He was friendly and professional while explaining the problem with the condensing unit. He represents his company well!

  • Review 82 (2018-10-18 - Rating: 5)

    They were very speediant and courteous over the phone and on person. They took the time to explain what was wrong and my options. I would definitely call them next time.

  • Review 83 (2018-06-18 - Rating: 5)

    Carlos has done great plumbing work for us. He is prompt, quick to diagnose the situation, and quick to correct the problems. I ask for him by name.

  • Review 84 (2017-02-25 - Rating: 5)

    Fantastic Family Owned Company!!

  • Review 85 (2016-04-14 - Rating: 5)

    Gary arrived at the appointment time and I was greeted with a smile. He studied the situation with my water back-up and determined the plan of action to remedy the problem. He also discovered a problem pipe that he was also able to replace. Gary advised me about the McDonald Value Program to save money on any future work I might need done and I signed up for that program. Living in an older home, it seemed like a great plan.Gary was very friendly and kind and did a thorough job! All is working great now!

  • Review 86 (2016-06-22 - Rating: 5)

    Cool. Glen Treadway was great, did a great job. He was very personable and professional. Thank you for sending him out.

  • Review 87 (2017-05-05 - Rating: 5)

    Francisco was able to help me with a quick troubleshoot the night before, and ended up being my technician the next morning. On his service, recommendations and willingness to explain, I plan on using them for the next house I will be purchasing!

  • Review 88 (2018-10-25 - Rating: 5)

    Darryl provided professional and sound options for my problem. He was honest and knowledgeable.I would recommend him to others.Thank you,Cherrylle Hatchett

  • Review 89 (2018-05-31 - Rating: 5)

    Absolutely pleased,very knowledgeable,went above and beyond, thank you Mr.Lotko!

  • Review 90 (2018-10-09 - Rating: 5)

    From my initial call to the office,to the final work performed,the service was top notch.if I needed any work in the future I wouldnt hesitate to call McDonald PHAC.Thanks Bernie and Bryan.

  • Review 91 (2016-05-26 - Rating: 5)

    Plumber came on time and was friendly and efficient and managed to save me a few dollars. McDonald is a company that I have used for several years and provides high performance at reasonable prices

  • Review 92 (2018-10-24 - Rating: 5)

    Our technician was very pleasant and professional and the Autumn checkup on our Heater was uneventful and all was good.

  • Review 93 (2016-05-16 - Rating: 5)

    Gabriel was very professional! Has a great personality & got along with my dags.

  • Review 94 (2018-06-25 - Rating: 5)

    Carlos was very nice. Service was excellent.

  • Review 95 (2015-09-22 - Rating: 5)

    Nick was very polite professional and extremely knowledgeable

  • Review 96 (2018-04-17 - Rating: 5)

    Fast service and a very kind service man.Reasonable priced.

  • Review 97 (2015-09-29 - Rating: 5)

    John arrived for after hours call, very profesional and positive!

  • Review 98 (2019-01-26 - Rating: 5)

    Collin always does an excellent job!

  • Review 99 (2015-09-24 - Rating: 5)

    Good job Nick. Thank you very detailed and informative

  • Review 100 (2015-11-19 - Rating: 5)

    Very good service - Thank you

  • Review 101 (2018-09-17 - Rating: 5)

    Great service and very professional!

  • Review 102 (2020-01-23 - Rating: 5)

    Great professional service. Thanks

  • Review 103 (2018-02-14 - Rating: 5)

    Prompt, courteous, knowledgeable.. all good!

  • Review 104 (2018-06-01 - Rating: 5)

    Id use them again.

  • Review 105 (2018-05-18 - Rating: 5)

    Nothing but the best!!

  • Review 106 (2015-10-06 - Rating: 5)

    Excellent service!

  • Review 107 (2019-12-04 - Rating: 5)

    All of above,all of the time.

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