A2Z Water Heaters
Located in Sacramento, California
Address: 7688 Grand View Rd, Sacramento, CA 95829, United States
Phone: +1 916-402-9006
Rating: 5
Services
- On-site services
- Online estimates
- Wheelchair-accessible entrance
- Repair services
- Appointment required
- NFC mobile payments
- Credit cards
Categories
- Plumber
- General contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-09-17 - Rating: 5)
Fred and Joey are a very hardworking team whose loyalty to their customers and knowledge of their craft would be impossible to beat. They arrived timely, worked nonstop until the job was complete, and then cleaned up thoroughly. They demonstrated just as much pride in our beautifully installed water heater as we are now proud to own it. They went the extra mile with a solid explanation of everything expected, both before and after. We feel fortunate to have been referred you guys. Thank you for performing to your best, and for allowing us to feel the confidence that everybody needs to have in a water heater! -
Review 2 (2024-12-02 - Rating: 5)
I was taking my dog out into the backyard, when I saw a trail of rusty water coming out from the water heater closet which is on my patio. When I opened the door , there was water leaking from the roof down on top of the heater. Because I had a power ventilator , which the motor sits on top of the heater, the leak fried it. Since the old heater was over 11 years old it was not worth fixing. Because of his reputation, I knew when the time would come to replace the heater , Fred would be the person to call. I called him on a Saturday morning and he and his Son-in-law Joey were here in less than an hour. Fred looked everything over and we agreed that the leak did the heater in. He wanted to come back on Sunday morning to get a closer look at the vent on the roof since it was raining at the time. He found where water was leaking down the pipe and replaced the vent pipe so it could not leak anymore. As it turned out there was a second leak away from what Fred fixed. I had a roofer find and repair that on Monday afternoon. Fred and Joey were out here about 9am on Tuesday to replace the heater. They have a quality that so many repair people are missing. They take pride in their work and do it well. My wife and I also enjoyed visiting with them. It was so nice to have hot water again after being without for a few days.For those wondering why it took a few days, I had to get my roof leak repaired in addition to what Fred fixed around the vent and Fred had to find a model that would fit in a very tight closet since my old one was discontinued. Fred and Joey were polite no matter how many questions I had. They cleaned up all of their mess before leaving.Thank you Fred and Joey for a job well done -
Review 3 (2024-12-05 - Rating: 5)
We had a great experience with Fred and Joey at A2Z Water Heaters. We called them up on a Saturday when our pilot light went out, they came the same day to inspect, and were back on Monday to replace the water heater. Service was top notch and I really appreciate how they walked me through all the install steps and different features of the new unit. They even came out the following day to fix an additional problem that wasnt immediately identified. Its always best to work with a local contractor. I would definitely recommend A2Z. -
Review 4 (2024-07-25 - Rating: 5)
I discovered our water heater sprung a leak at about 8:00AM on a Saturday morning. After some research and conversation with friends and family A2Z was recommended to us.I called Fred with A2Z at about 9:00AM on the same Saturday my water heater broke, and he was at my house by 11:00. After inspecting my unit, Fred gave me the run down and got straight to the point with everything that needed to be fixed. He communicated clearly and explained the process. To my surprise, he was able to return Sunday, the next day at 8:00AM and we had hot water by 12:00PM.I highly recommend A2Z. The best customer service I have ever experienced from a contractor and his pricing is very fair. Call Fred at A2Z and you will not be disappointed! -
Review 5 (2024-08-12 - Rating: 5)
Unless you get multiple estimates and talk to several companies in the Sacramento area, you won’t truly appreciate how great A2Z is. The way Fred and Joey explain the job they will do makes you confident in their ability and work ethic to do the job right. I went with A2Z to replace my older water heater and couldn’t be happier with them. It’s hard drop so much money on these kinds of jobs in your home, but the pain wasn’t there because I knew the quality of the service and work was worth the cost. I usually feel like I lost when it comes to paying for services, but not this time. I just wish they did more than water heaters because I would love to use them for more things. Thank you Fred and Joey. Hope I can find more people like you in the future. -
Review 6 (2021-02-22 - Rating: 5)
If you have to replace a hot water heater do not hesitant to call Fred at A2Z Water Heaters. 5 stars is the highest rating I can give here, but they deserve a 100. I can not say enough about Fred and Joey. Our water heater broke on Tuesday night and after dealing with our home warranty company and their service provider, and not having any action by our home warranty company, I called Fred Saturday morning. He listened to my situation and never ending questions, They were currently on another job but arranged to come out and look at my water heater that evening. He went over all the details of the code upgrades and other work they would need to do since my old tank was on a pedestal covered in sheetrock that was now damaged and had mold. It is now Sunday evening and they have completed all the work in one day and remember it is a weekend . They replaced the tank and the pedestal and the sheetrock and used a mold inhibitor. My home warranty company service provider would not touch the job until the mold had been removed which would have meant we would have to remove the old tank. A2Z does it all. I am thankful to have hot water again but I am truly grateful to have met such wonderful people that do such quality work, are caring and professional. When Fred and Joey left Saturday after signing the contract I knew they were people you could trust, and now that the the work is completed they have truly earned that trust. I will recommend them to everyone. By the way, right after they left I started writing this review and my husband is taking a hot shower. -
Review 7 (2024-10-14 - Rating: 5)
What a great experience! I did a lot of research before picking a company to replace my old water heater. The reviews online about A2Z were all glowing and the real-life experience did not disappoint. Fred, Joey, and Angel proved that theyre actively involved in a small family-run business that prides itself on customer experience. They explained everything, communicated well, provided all paperwork, set up the permit and inspection by the city, and consistently let me know that theyd be available for any issues or questions. Theyre all clearly experienced pros at what they do. -
Review 8 (2024-10-14 - Rating: 5)
This is the second time Ive used A2Z and Fred. Each time he was friendly knowledgeable and very informative. Pricing was reasonable work was outstanding and I couldnt be more pleased to have used him. I cant recommend him enough. His level of service and responsiveness puts him levels above the competition. -
Review 9 (2023-05-03 - Rating: 5)
Fred came by to give a written estimate and told me everything that would be done to bring the job up to code, including a barrier post installed. Top notch installation and service. Prompt emails about permit process and setting up appointment for Inspection.It was a pleasure watching him and his son in-law Joey work together, they truly have it down to a science!Highly recommend A2Z Water HeatersThank you Fred and Joey. -
Review 10 (2022-05-19 - Rating: 5)
A2Z was recommended to me by a coworker. Fred Ford his wife and son in law were exceptionally professional. When I called they answered the first time, and got the job done within a few days after I requested it. I could not have asked or expected better service. I would recommend them to anybody who wants exceptional quality and exceptional customer service. Thank you A2Z for an exceptional job.A very happy Dunfield family!!! -
Review 11 (2024-07-08 - Rating: 5)
I could not have asked for a better experience. I called and Fred and Joey came out the same to look at my water heater, which was old, and honestly, dangerous. He explained everything in great detail, which I much appreciated. He provided me with the cost of replacement, and came early the very next morning to do the job. I have not had such great service from any provider in a long time. Fred and Joey made the experience a pleasant one with their patient, and kind personalities. -
Review 12 (2023-02-17 - Rating: 5)
Fred sold me on his service. He educated me on why he’s so meticulous and detail oriented with what he does. I’m a heavy equipment mechanic and could have easily swapped out the water heater myself. After Fred explained to me what was wrong with my water heater (Many problems since it was installed in the house in 2003). He then explained why he will upgrade and replace every other related component to meet or exceed code. I realized that I could easily swap out the part and save some money and do it my self, but if something went wrong, I could receive a fine from the city, or at worst, burn my house down. He installed the water heater like it was his home. Very happy that I went with A2Z -
Review 13 (2024-12-21 - Rating: 5)
Our experience with Fred and his team was great from start to finish. Fred is very passionate about his business and it shows from the quality of workmanship. Very professional, knowledgeable, and reliable. If you have a water heater issue don’t look any further. Call A2Z water heaters. -
Review 14 (2024-03-12 - Rating: 5)
A2Z Water Heater Company is truly great. There website is educational. Mr. Ford and Joey are full of knowledge. I had received several quote before reaching out to A2Z. I couldnt be happier. As a single parent of a severely autistic kiddo, Mr. Ford and Joey are awesome, kind, and respectful. Understanding and patience. Also did a great job replacing the Water Heater Tank. I think they went beyond. Honestly. Even the city inspector stated upon inspection that this company does some of the best work. So, yeah. You will not be disappointed by choosing A2Z to replace your Water Heater tank. -
Review 15 (2022-01-31 - Rating: 5)
I have been a customer of Freds since before he started focusing just on water heaters when he was doing General Contractor work. I have always been satisfied with his work, and getting my new water heater installed recently was no exception. He brought my water heater up to the most recent code requirements for Elk Grove and the finished product is not only functional but also very neat, clean and elegant, please see picture. It obviously passed inspection with flying colors. Honestly, how many jobs around your house are done by the owner of the company who is also a licensed General Contractor? Not much I assume. Fred takes great pride in his work, and it shows. I would not hesitate in using Freds services again and again. Highly recommended, -
Review 16 (2022-02-05 - Rating: 5)
Im very happy that I choose A2Z Water Heater to replace our old original water heater. Every aspect, from answering questions(including listening and explaining in just the right amount of details); quality of workmanship; quality of replacement parts was excellent. Both Fred and his assistant, Joe were very polite too. Fantastic! -
Review 17 (2024-02-08 - Rating: 5)
Fred, Joey, and Shelley provide the most courteous and professional customer service Ive ever seen. Fred provided a lot of information on water heaters - more than I thought there was to know. He was communicative and not pushy, which I appreciate. Despite not using them for this project, I would absolutely call them again if something were to come up or recommend them if anyone asked. -
Review 18 (2023-02-14 - Rating: 5)
Mostly this will be a repeat of what every other customer is saying.I had A2Z Water Heaters replace an electric water heater in my garage. The whole process was very positive. I was pretty sure I was going with Fred as soon as he gave me his quote. However, I did my due diligence. I received other quotes, met a couple other installers, and I then went with A2Z because of their prior reviews and my meeting with Fred and Joey (helper/son in law).Fred was very nice on the phone setting up the initial quote appointment. He and Joey were on time, pleasant, knowledgeable, and appeared passionate.The installation took about 3.5 hours. The install was doing very nicely, and Fred explained each thing being done and why. A2Z cleaned up after they were completed. The next day I received an email from Shelly with my permit information, warranty, and a follow up for any concerns. Shelly received my availability, and set the inspection up with the City of Sacramento. This inspector just left my house, and he was pleased with the install.Fred is a licensed plumber and general contractor. He specializes and installs water heaters. His main objective is to do the job correctly and to the customers satisfaction. There is never corner cutting here!Normally, I would do a good review, and then hope to use the company again in the future. I only own one house, I only have one water heater; and, A2Z only does water heaters. Since, I wont be doing another purchase with A2Z, the best thing I can do is leave a great review and recommend them to friends, family, neighbors, etc. -
Review 19 (2022-03-24 - Rating: 5)
Freds work is more than top notch! Prior to my new water heater installation,I was so grateful to Fred for patiently walking me through the process of turning off my leaking water heater and the gas so it wouldnt EXPLODE! Fred truly cares about the quality of the work that he does. He and his assistant Joey were prompt, professional, and they completed the job when promised. What more could a customer ask for? I told Fred that the water heater looked beautiful. And it really does! I was really pleased with the work that they did and would wholeheartedly refer others to A2Z Water Heaters. -
Review 20 (2022-01-18 - Rating: 5)
You won’t find a more competent, detail oriented or nicer guy than Fred at A2Z waterheater. Took out an old 17yo unit that was ready to explode. And put in this beauty with all new plumbing, gas lines, circulator pump and ball valves in several places. I was super impressed. Reasonable prices. Highly recommended!!!! -
Review 21 (2024-11-14 - Rating: 5)
Excellent service. Theydid such a great job and explain everything. I highly recommend A2Z Water Heaters. -
Review 22 (2023-04-21 - Rating: 5)
Hired Fred to replace the water heater in my home. I called him on Monday late afternoon and he came out the next day to look over what needed to be done. He was thorough and took an educational approach to what needed to be done as he walked me through it step by step. He came out Wednesday and completed the installation flawlessly. Shelly scheduled the inspection for Friday after providing me with the permit and warranty information for the unit. After the inspection, the inspector asked me to tell Fred this is an amazing installation, I dont see many jobs this done this well. I cant recommend A2Z enough. -
Review 23 (2022-05-06 - Rating: 5)
A2Z did a great job! We called them just before 5 pm in the evening after we discovered a leak in our 20+ year old water heater and Fred and his son were at our house at 8am. They provided a quote and explained in detail what they were going to do. When we gave them the go ahead they immediately started working and had a new water heater installed by 1 pm. A2Z also scheduled and coordinated the inspection, which went smoothly. I wouldnt hesitate to recommend them to anyone who needs a new water heater. -
Review 24 (2022-05-12 - Rating: 5)
These guys did an amazing job. I called around to different plumbers and did not get responses from some. When I called Fred he answered right away, listened to my situation, and showed the next day on time and gave me a quote. left a brochure of his company, the estimate of repair and also left me a detailed picture of what he was planning on doing to my water heater. When I approved the job Fred and his son showed up a couple of days later and did an outstanding job. Very detailed and professional. I would be very confident in recommending A2Z Water Heaters for anyone planning on installing a or repairing a water heater. -
Review 25 (2023-08-18 - Rating: 5)
Discovered my water wasn’t working at 8:30 at night. Sent A2Z a message & had a response early in the morning & Fred was at my house before 8am! He was so personable along w/his assistant. He was able to get it working again within minutes! I know who I will be calling when it’s time to replace it & I know it will be done right! Thank you Fred! -
Review 26 (2022-12-16 - Rating: 5)
SERVICE OF EXCELLENCE. 5 Star Rating. Joseph was very knowledgeable and explained to me what services were needed after identifying the problem prior to the start of the job. The services took less than an hour. In addition, he went above and beyond the repair service call and hook up my pressure and temperature relief value as well. This is an excellent company. I would recommend this company to anyone who needs assistance. A2Z Water Heater is a family owned business who takes pride in making their costumers happy and they are down to earth. -
Review 27 (2022-09-02 - Rating: 5)
I did an online request for an estimate Friday morning. They came out later that day and provided a fair and all inclusive estimate. I told them it sounds good and that I am off every other Monday or weekends and could probably take a day off during the week. Joey said they had a small job on Saturday and could do it in the afternoon if I was available. That was perfect. Fred explained everything that they would do and how it would be done. It takes some time to do it correctly which was exactly what they told me it would take. Fred said he would text me when they were heading over. I got the text about 0930 and they were on it. Amazing work by these two and a professional installation. If solved my low hot water pressure and the water is actually hot. I had forgotten how it was when I moved in 25 years ago. I know who I will call in the future and who I would recommend if anyone asks. Thank you Joey and Fred, very nice having you work on this and I appreciate you letting me watch. Like I said It was like watching synchronized swimming. Office staff was super professional is keeping in contact, getting the permits and scheduling the inspector. -
Review 28 (2023-01-24 - Rating: 5)
Fred was very responsive and quick. Our water heater was way overdue for a replacement and A2Z Water Heaters met and surpassed our expectations. Thank you for the great service. -
Review 29 (2022-11-22 - Rating: 5)
We’re very satisfied with Fred’s services- good services, good value & through work . He was prompt in answering my questions & installed new water heater in a timely manner. His wife has sent us inspection permit & guarantee certificate within few days as promised. It is family owned business and they do take pride in their work. I highly recommend him to others. Thank you -
Review 30 (2021-06-11 - Rating: 5)
My water heater was not just leaking (dripping water) it was pouring out water! This is something no one want to have to face, but it is part of being a homeowner right? I did a couple quick calls and most of them require a fee to come out and if you use them, the fee is used towards the service. We all know that feeling….. before I was giving up, I tried the last google recommended ad/water heater service, it was A2Z Water Heaters. Fred picked up and told him my issue/problem. He did not charge me the fee to come out, he said he will come in half an hour and look at my water heater and let me know his opinion, fair enough. Arrived promptly after texting my address, he text back saying he will arrive in 30 mins which he did. Fred inspected the whole water heater system and thoroughly explained any issues my water heater was wrong with. It is a 11 year old water heater, FYI. Price was very reasonable and the service that he provided was above and beyond. Replacing piping, wires, adjusting and positioning the unit to state code was what I was impressed with. Most techs would replace the tank and once it fires up with no leak they are outta there! No!, not Fred, after I let him do his job, the new water heater was installed and looked way better than the original one, obviously it’s new right!? Fred also went to get permit and have the inspection to inspect his work and making sure everything is up to code! That was amazing, making it less for me to do! I was impressed with his work, great attitude, sense of humor and just have the positive energy talking to him. Next, his wife emails me about the permit and how I will receive it once they receive it. And provided me with a link to do a review. I always do reviews for services done great, because they deserve it. And of course, consumers like to know how each service provider quality and experience was before making a simple call, heck, I do that! If you are looking for great rates compared to others, fast and excellent service, call A2Z Water Heaters and ask for Fred! I want to also want to Thank Joey (hope I spelled it correctly) he was great. He had to listen to my wife and I being sarcastic and cracking jokes with Fred! He was a trooper and professionally listened and cracked a smile. Ha! They are great, give them a call, you have nothing to lose. You will get great rates and service. I know I did! Thank you guys! -
Review 31 (2022-04-24 - Rating: 5)
I got very lucky when I called A2Z Water Heaters and Fred showed up. What a high level of talent and expertise in such a friendly and pleasant package. I think he is the best, but kind of sad to find out that he only installs water heaters. Would have loved giving him more work on other plumbing project inside the house. Other wise, fantastic.Phil J -
Review 32 (2021-03-28 - Rating: 5)
After calling, Fred Ford picked up and asked for details about our water heater which inexplicably stopped working a night before. It was an older, discontinued water heater which would take a few weeks to order the parts in to fix it. Thankfully, they had the parts on hand to fix it, so the following day, Fred Ford came to fix our heater. After 30 minutes to an hour, we had running hot water again. A professional at best who knows what they’re doing! -
Review 33 (2021-04-12 - Rating: 5)
Our water heater broke late Friday evening. Fred was able to come by that evening to look and provided an estimate. We scheduled the work to be complete the next day. Fred and Joey was on scheduled and did an amazing job getting everything replaced and repaired. They also did an a great job in cleaning up to. Thank you Fred and Joey, you guys saved our day. One more thing, they are super nice and Fred explain everything in detail. -
Review 34 (2021-01-24 - Rating: 5)
Fred Ford is a fabulous genius! He is passionate and experienced in his craft, and helped me ID a mystery problem with my water heater over the phone. I am so blessed to have found his company with a Google search. Working with Mr. Ford was easy and timely, a huge perk. Highly recommend Fred for plumbing needs! Thanks Fred! -
Review 35 (2020-12-08 - Rating: 5)
My Christmas was saved with kind, competent, professional people. I woke up this morning to find that the water heater to the house was broken and it is weeks before Christmas. My husband called A2Z Water Heaters and Fred answered the phone. He was so kind and helpful on the phone. He tried to help my husband fix the problem but the heater needed a new part. Fred came in a matter of hours and fixed the heater for a reasonable price. Thank you A2Z Water Heaters. I will need a new water heater soon and I will call this upstanding company. -
Review 36 (2021-06-21 - Rating: 5)
Fred was very responsive and was able to come bid my job the same day I called. He talked me through all the work he would do to repair/update and replace the existing water heater. His price was very good/competitive for the quality of product and amount of work to be done. The job was completed very promptly and to high satisfaction. Would highly recommend A2Z WaterHeaters to others. -
Review 37 (2021-05-26 - Rating: 5)
Absolutely outstanding service from our first phone call right down to the installation of our water heater. They first explained what our house needed due to the new regulations that have changed since our old water heater was installed and gave us a fair price for the work and new equipment. Fred stayed a little longer to finish the work he started to make sure all the details were taken care of and explain all the changes that he had made. He gave us a great comfort knowing if anything were to go wrong he would stand behind his work. Thats why they put his picture on the water heater itself. My wife and I would recommend A2Z for anybody looking to replace their water heater. They have a wonderful personal family business feel. -
Review 38 (2021-01-20 - Rating: 5)
A2Z Water Heaters provided an excellent customer experience. From my initial contact with Fred to the completion of the job, I was impressed with his teams thoroughness, professionalism, attention to detail, and dedication to quality. I highly recommend their services. -
Review 39 (2021-06-25 - Rating: 5)
A2Z Water Heaters was highly recommended on Next Door. My water heater was 12 years old and was time to replace it. Fred was very knowledgeable and passionate about water heaters. He has been in the business for several years and thoroughly explained what they would be doing and replacing. They even came out on Saturday to do the install. They were punctual, very professional, worked hard, and I trust the work they did. The city inspector did not find anything wrong with the install. -
Review 40 (2020-11-23 - Rating: 5)
Fred and Joey, were very professional and thoroughly explained my water heater situation patiently. They made recommendations and checked if I had any questions or needed any clarification. Great company , handling my phone call, getting to my house, and installing a brand new water heater within a days time. Awesome 5-Star Service. Thank you. -
Review 41 (2021-03-02 - Rating: 5)
Recently had my water heater replaced. Fred and Joe are friendly, knowledgeable, and delivered everything that was included in their quote. I was especially impressed with their organization and attention to details. After everything was installed they explained the work they did and made sure I understood everything. -
Review 42 (2021-06-05 - Rating: 5)
If you are searching the internet for water heater installation you just hit the jackpot with Fred Ford and A2Z Water Heaters!! His business takes care of everything starting with permits, installation, arranging code inspection and the list goes on. With my first inquiry Fred answered the phone himself and was at my home within a couple of hours to inspect my 21 year old dinosaur of a water heater still limping along but needing replacement. After the first meeting I had total confidence in that I picked the perfect contractor. Fred and his assistant Joey are both highly professional, knowledgeable, friendly, thoughtful, courteous, comprehensive and informative, and hard workers. The 6 or 10 year warranties offered are reasonable and cheaper than warranties I have bought on major appliances from big box stores. They arrive totally equipped with everything needed for the job, bring their own trash cans and their cleanup leaves not a speck of debris or dust behind. Being in Elk Grove on metered water my new gas water heater delivers HOT water in 8 seconds from a quality Rheem water heater. Fred and Joey definitely earned my FIVE STAR rating!! -
Review 43 (2017-07-19 - Rating: 5)
It was time for us to replace our old water heater and we asked A2Z Water Heaters to do the job. When Fred came out to do the estimate, I was completely at ease and very comfortable with the proposed work to be done. (Im not the handy person type, but I am familiar with some of the requirements having worked in building inspections with the City of Sacramento many years ago.)In our case, Fred and A2Z exceeded my expectations. The work was done in a very timely fashion and no corners were cut in getting the job done. The city inspector had high praise for our contractors work as well. If you want the job done well (and not just done right) get a bid from A2Z Water Heaters. -
Review 44 (2021-10-07 - Rating: 5)
My water heater blew up and thankfully Fred + Shelley were at my place in no time to inspect it. You can just see Freds passion and enthusiasm for water heaters as he was quite fascinated with my blown up water heater. In just one day, Fred & crew were able to install a brand new and shiny water heater. It was so wonderful to come home and have hot water. And just knowing my house and my family are safe is a wonderful feeling.Yes, Fred, we were very lucky - Lucky to have found A2Z! :)Thank you so very much. You guys rock!! -
Review 45 (2021-04-06 - Rating: 5)
Fred and Corey came by and performed a water heater install. I say performed because they both showed off their professional skills in an enjoyable manner. Answered all my questions as if they had plumbed their way through my brain, knowing what I was gonna ask next. The work was fantastic and they cleaned up thoroughly once completed. Heck, they even laughed at some of my jokes which is really hard to do for most people! Very pleased customer, definitely recommend A2Z Water Heaters. Thanks Fred and Corey. -
Review 46 (2021-06-18 - Rating: 5)
Fred and Joey were amazing. When they got here, they went over every detail as to what they were going to do. They even pointed out how horribly my first water heater was installed. It wasnt even up to code! Everything Fred and Joey did was clean, fast, and professional. The price was very reasonable, and they used top notch products. I would recommend them to anyone who needs their water heater serviced. -
Review 47 (2021-01-23 - Rating: 5)
Found out my water heater broke in the morning. I called around for a quote and A2Z is the most competitive with the service provided. He came on the same morning to swap out my water heater. Found out my old water heater was not installed up to safety code and he fixed all of that for me and added extra work to keep my water heater last longer. Hes very professional and knowledgeable and i am very satisfied with the results. -
Review 48 (2022-08-09 - Rating: 5)
Our water heater was leaking and the same day, Fred and Joey came out to replace our unit. They’re responsive experts that don’t cut corners. Their work speaks for itself, I would highly recommend using them for any issue you encounter. Thank you for the immaculate work! -
Review 49 (2022-02-02 - Rating: 5)
Unfortunately customer service is not a term most companies take seriously anymore, especially in the COVID world. That is not the case with A2Z Water Heaters. Fred and his team did an amazing job with every aspect of this process. Education, honesty and efficiency. He had everything done (phone call, inspection, estimate and install) within 2 days. They even schedule the city inspection for you and stay on top of it until everything is completed. Thank you for you service and brining back my faith in companies like yours. I only wish you did more than water heaters. Thank you again. -
Review 50 (2022-02-21 - Rating: 5)
I have used AtoZ for over 10 years now. Fred is always professional and goes above and beyond on every job. I trust him completely. He is honest and hard working. I highly recommend Fred for your next water heater install or repair! -
Review 51 (2024-06-08 - Rating: 5)
Prompt, professional and friendly, Fred and Joey did an amazing job!! Very thorough, and handled EVERYTHING, fixing some drywall, new platform, made sure up to code and even arranged appt for inspection. They go above and beyond, highly recommend! -
Review 52 (2021-08-28 - Rating: 5)
My old water heater was nearing its timely demise and needed a replacement. Called Fred, he came out with Joey, performed an inspection, and on top of giving me a quote, identified the existing problems that would put me at risk of not passing the required code. He and Joey committed to fixing those issues, and Im happy to say they did a top notch professional job the very next day.They were at my house exactly when they said they would be, were very thorough explaining to me exactly what theyll be doing, and clearly communicated what to expect during the process. The result, first of all of course, is an efficient water heater that is up to code, but on top of that, Im extremely satisfied with the quality of work they did to fix the existing issues. They didnt cut corners to save time, it is an installation that will keep my garage safe even if the heater itself has a failure. Its a refreshing change after having gone through the stress of going through the scenarios of what would happen had my old dying heater broken.To make things even better, Shelley contacted me shortly after the install and took care of the whole inspection process. The only thing I had to do was to be there when the inspector arrived. She was prompt to respond to my emails, made sure I knew the procedure, had necessary paperwork, and made the whole process a breeze.Thanks A2Z team! Its a pleasure dealing with folks who are proud of their work and stand by it. -
Review 53 (2021-11-16 - Rating: 5)
Great service and quality work. Our old water heater broke over night and left a big leak in the hall. Fred and Joey were able to come and assess the damage on the same day and schedule us for the first available opening just a couple days away (it was the weekend and our situation was complicated and required a lot of work).They arrived early, were very polite, clear and professional. I enjoyed their company quite a bit. They installed the new heater and brought the whole arrangement up to code (after decades of neglect, truth be told). They even left the area in a cleaner state then when they arrived. Additionally, I had to call them back due to a concern over gas and they came back the same day and reassured us that its all well. Over all, very positive experience and highly recommend. -
Review 54 (2021-01-31 - Rating: 5)
I cannot say enough good things about Fred and Shelley! Freds attention to detail and absolute professionalism is second to none. Everything he does, he uses the same care as if he were doing the job for his own mother!My job was supposed to start in March 2020, but then...well...you know...COVID-19 hit. We had a little bit of a delay until the Stay at Home order was lifted and he was legally allowed to get back to work. But as soon as he was given the green light by the government, we hit the ground running. We could not possibly be happier with the result. HIGHLY RECOMMEND! -
Review 55 (2023-10-19 - Rating: 5)
Fred and Joey went beyond the expectations replacing my water heater. They explained everything in detail. Great job and good professionalism. -
Review 56 (2017-07-09 - Rating: 5)
My water heater began leaking so it needed to be replaced. I contacted a large local plumbing company which came out and provided me what I felt was a high priced quote. I decided to get an additional quote to sanity check the first quote and I am very glad I did and Im very glad I found A2Z. I spoke with Fred at A2Z and he came out and looked at the situation and I presented him the specs from the other quote telling him I wanted an apples-to-apples quote. He not only quoted out all the same components and labor but also identified that for the purposes of building code and since my water heater was in my garage that I needed a post in front of the water heater to prevent it from being hit by a car So he actually exceeded the previous quote AND saved me hundreds of dollars!The next day they arrived as agreed and set about to install the new water heater. Everything proceeded as planned and by noon I had a new water heater and other components on a new metal stand with a post installed. I think the real testament to the quality of A2Zs work came the next day when the build inspector came in and looking at the installation immediately asked who did the work because of the quality of the workmanship. I was pleased to tell him and Im pleased to tell you - my high quality, high value experience was delivered by A2Z Water Heaters. Thanks Fred. -
Review 57 (2024-03-25 - Rating: 5)
A2Z plumbing replaced my water heater and did a great job. 100% satisfied with their work and highly recommended! -
Review 58 (2023-11-26 - Rating: 5)
My hot water failed on the holiday weekend. I called A2Z on Saturday afternoon when I discovered it had failed. I spoke with Fred who answered immediately and set up an appointment for Sunday at 9:00 am to get an estimate. Fred and Joey arrived right on schedule as promised and surveyed my situation. I was given the estimate along with a very detailed explanation of the work they would preform. It was very informative and delivered very professionally. I accepted the estimate and was so happy when they told me they could start and complete the job today. Fred and Joey worked seamlessly and finished the job as promised and on time.I had read so many positive reviews for the quality of their work and professionalism but honestly they were even better than I could have imagined.Dont hesitate if you ever need their services because you wont be disappointed. I am a very particular person and they did not let me down.Thanks again Fred and Joey! -
Review 59 (2024-06-23 - Rating: 5)
Fred Ford holds an elite title in this world of the very best contractors. He is very knowledgeable and educated us on the various details of water heating. We were quite surprised at how many faulty items had been installed on our old water heater, not to mention completely missing requirements. We are so happy to have hired Fred. Our new water heater is doing such a noticeably improved job in delivering hot water. The job was completed on time and in a very professional manner. Fred & Joey are genuinely honest and respectful. Our garage was clean as a whistle at completion and Fred followed up with us the next day. They deserve more than the 5-star rating! -
Review 60 (2021-01-23 - Rating: 5)
We woke up Friday morning with no hot water. I was not able to call until early afternoon but they came out & assessed our problem and needed to order a part. Early Saturday morning they came out and installed the replacement part and within the hour we had hot water. I am so grateful for their quick response, their courtesy, and professionalism. We will definitely use them again. Many thanks!!! -
Review 61 (2021-07-27 - Rating: 5)
I have nothing but glowing remarks for Fred and Joey (and Shelly too!) After going through a bit of a run around on my home warrantys vendor, Fred came out next day, provided me all the information I needed, gave me a fair estimate and scheduled work for the very next morning- which was a SATURDAY! I cannot thank them enough, they took on a job in an old house, full of tricks and weirdness, in the HEAT, brought my doggos treats, and left me with a beautiful, functional, and SAFE system. I am beyond thrilled and have no doubts I wouldnt have gotten nearly as fine work out of the other 2 bids I had. Thank you again! If you have any doubts- call them out, let him assess and see how you feel, I bet you pick em, and you should! -
Review 62 (2023-05-03 - Rating: 5)
We luckily only needed the free estimate this time. We will definitely be calling Fred if we have any water heater needs in the future. -
Review 63 (2024-06-13 - Rating: 5)
You will not find a more responsive, honest, and knowledgeable water heater company than A2Z Water Heaters. Fred, Shelley, and Joey are exemplary in their expertise and customer service. In 2022, I had an issue with no hot water coming into my rental unit. Fred answered my call on the weekend and came out to troubleshoot the problem. Turned out there was a gas leak in the community and PG&E turned off the gas main. It was not a water heater problem. Fred did not charge me for his time. I told him that when time did come to replace my water heater, that he had my business. Well that time came 2 years later. On a holiday. I reached out to Fred and he answered (of course) and he was even on vacation at the time. He had Joey reach out to me within 30 minutes of getting off the phone with him to come out and see the problem. On a holiday. Same day he was able to verify the water heater was indeed in need of replacement. Gave me all the info I needed, sent me a quote electronically, and scheduled the replacement all in the same day. A2Z communicates all the way through the process, handles the permit requirement, schedules the follow up County required inspection and keeps the owner and tenant in the loop all the way through. The quality of the equipment and the installation is excellent. I cannot say enough good things about this company. Wish all service companies were this good. Small family owned business with integrity. They have a customer for life. -
Review 64 (2022-12-24 - Rating: 5)
Fred and Joseph were very patient explaining how to use the new equipment and accommodating a special request to install an outlet for our icemaker. -
Review 65 (2021-12-28 - Rating: 5)
Excellent service! They replaced an old 1978, non-functional water heater. Expert service. We are very pleased! Thank you, Fred! -
Review 66 (2023-07-04 - Rating: 5)
Fred is awesome! Excellent quality work. Thorough and detail oriented. I recommend A2Z Water Heaters -
Review 67 (2024-05-16 - Rating: 5)
I Cant say enough about AtoZ Water Heaters .The pilot light would not stay lit on my 19 year old water heater so I knew it was time for a new one. I called in the evening and they showed up the following morning. Fred & Joey explained exactly what they would be doing for the installation and to bring it up to code and make it safe. I stayed out and had fun chatting with them during the installation. They take care of the permit too. When they were finished, Joey reviewed the controls with my wife and I. Awesome company with a fair price, I have referred them to my neighbors as well. Call Fred if you need a water heater, youll be glad you did! -
Review 68 (2022-08-23 - Rating: 5)
Highly recommended company small business the owner operator Fred is very friendly quick and very knowledgeable on water heaters will recommend to everybody I know in the elk Grove area -
Review 69 (2022-01-04 - Rating: 5)
I am so happy to have found this business. He is beyond kind, helpful, knowledgeable and patient. He helped me solve my leak issue and I am very happy! Thank you! -
Review 70 (2023-06-26 - Rating: 5)
Look no further providers. I am very happy with the quality of work. He also used the best quality heater and now I am getting hot water with force better than before. -
Review 71 (2023-12-08 - Rating: 5)
Great experience and service from A2Z! Thanks to Fred and his team! -
Review 72 (2020-09-16 - Rating: 5)
Was willing to work with my tenants and go with their schedule which made things easier from a landlords perspective. Thank you for the quality install. -
Review 73 (2022-03-18 - Rating: 5)
I would definitely recommend Fred if you are in search of a water heater replacement. He is very knowledgeable and gives you all the information you need upfront. The installation was done the very next day, you will get a professionally up to code water heater installation and that also looks good!!. Very pleased with the whole process. -
Review 74 (2022-12-29 - Rating: 5)
They came to my house to look at the old water heater and give a free quote while explaining all of the work and improvements that they would be doing. They were on time on the installation day and completed the job in less time than their estimate. They fully explained all of their work and the features of the new water heater. -
Review 75 (2021-03-31 - Rating: 5)
Our water heater went out without warning. We tried working through our home warranty company but they were useless as we wouldve had to gone the entire weekend without hot water. After doing a quick search for water heater repair companies that work 24/7, we called A2Z. Fred was very responsive and offered to come out to our house the same day. He quickly diagnosed the issue and showed up the next day with a new water heater that were very pleased with. Thank you Fred and Shelley! -
Review 76 (2021-10-27 - Rating: 5)
Fred and his crew were extremely nice to work with. Knowledgeable, efficient, neat and pleasant. A very, very delightful experience. -
Review 77 (2022-08-21 - Rating: 5)
Owners are very geared towards customer service and have great reputation in the local community. I had various questions and they took the time to answer them all. I recommend A2Z water heaters. Definitely call them for service and installs -
Review 78 (2020-09-10 - Rating: 5)
Great service, did not charge for turning on the pilot, educated on why the pilot can go out. -
Review 79 (2021-11-16 - Rating: 5)
Cant recommend them enough. I called them after the plumber assigned to install my water heater by the warranty company botched the job. Fred came over on a days notice on a Sunday in order to correctly install the tank and ensure it was up to code. After the installation, A2Z followed up and were very responsive to ensure that it passed inspection. If you need a water heater installed, call them. -
Review 80 (2021-09-05 - Rating: 5)
I have to say, its not often that you find a company that will actually help you over the phone first to repair a problem. Fred took the time to walk me through a few steps and it worked. Ive saved his number as my go-to plumber and will definitely recommend to my friends and neighbors. -
Review 81 (2021-11-17 - Rating: 5)
Fred was on time, knowledgeable, and went above and beyond. The next day, he called in advance to let me know he was running late and gave me an estimated time of his arrival. He showed up sooner than he anticipated. He answered all my questions while he worked. He is a perfectionist and it shows from his set up and well organized trailer! I appreciate that he, the owner, came out and performed the work. Not only did he remove and replace my water heater, his wife Shelly took care of getting the permit, scheduling the inspection, and completing the paperwork. Made it so easy for me. I would definitely recommend and use again!Patricia -
Review 82 (2021-07-06 - Rating: 5)
I would highly recommend this company for a water heater replacement. We called Fred in the evening and he was onsite the next morning. He and his partner evaluated the situation, explained everything and provided a fair price. They were able to begin work immediately. They were extremely organized and professional and finished before schedule. When the city inspector came out, he was very familiar with A2Z and Fred, complimenting their previous jobs as well as the work done at my home. 100% recommend A2Z!! Thank you A2Z -
Review 83 (2021-06-05 - Rating: 5)
Fred Ford and A2Z Water Heaters just installed a new water heater in my garage today. The before and after pictures are like night and day. I did a lot of research and talked to a lot of installers, but after several conversations with Fred, I decided to go with Fred. Professional, incredible experience and expertise were excellent, but the most impressive quality was his attitude and friendly demeanor. I have dealt with a lot of contractors over the years, and Fred and A2Z Water Heaters are in an elite class of their own!!I cannot wait to refer A2Z Water Heaters to anyone who will listen to me! -
Review 84 (2021-03-09 - Rating: 5)
Great service, reasonable and would call them again. -
Review 85 (2022-10-06 - Rating: 5)
Not the cheapest but very professional and responsive. -
Review 86 (2020-11-15 - Rating: 5)
The best customer service you can get. -
Review 87 (2022-04-03 - Rating: 5)
Excellent and quick service. -
Review 88 (2022-10-02 - Rating: 5)
Professional installation! -
Review 89 (2021-08-19 - Rating: 5)
Fred is the boss, he and Joey are kind, professional, reliable and honest.Reasonable price, on time, very happy with the job, clean up afterwards.Later, Shelley arranged permits and warranties for clients.We are very grateful and satisfied and fully recommend.Beautiful, neat and above standard job. Fred , Joey and Shelley are friendly, honest people with high professionalism. I am more than hundred percent satisfy to their job and service. I handed out the check to them with smile and happiness. I highly recommend a2z to anyone who wants a plumber.