Mr. Rooter Plumbing of Rockwall

Located in Rockwall, Texas

Address: 103 N Goliad St Ste 104 Suite 104, Rockwall, TX 75087, United States

Phone: +1 469-581-0266

Rating: 4.7

Services

Identifies as women-owned
Online estimates
On-site services
Repair services
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-18 - Rating: 5)
Matt was the best person I could have ever asked for! I had so many plumbing problems and didn’t know what was going on but Matt did! After being told that I had a leak under my concrete slab, Matt proved everyone wrong! Coming from a plumbing family, I know how hard he worked and the amazing job he did and couldn’t be Happier! He did several jobs for me! Repairs on drains, putting a new water heater in, and installing new water faucets, repairing a bathtub drain! Unbelievable!!’I highly recommend Mr. Rooter ask for Matt!!Lauren

Review 2 (2024-07-31 - Rating: 5)
We recently had all of our plumbing pipes changed out. Evan and his partner did an excellent job. The service with Mr. Rooter was very outstanding. You talk about a team that is hard working not only but very friendly and answered all the questions that I had. I am highly recommending this company and these guys Evan are such hard workers. They stayed so busy I do not even recall seeing Evan take a water break. Thanks again for the outstanding job you did at our house.

Review 3 (2024-11-15 - Rating: 5)
The young man was very pleasant and I enjoyed talking to him. He explained everything that was done and the problem. If you have more of him in Your company it has to good. Thank you for such quick response. It was awesome for having same day results and the price wasn’t good also. Thank youMrs brown.

Review 4 (2024-07-24 - Rating: 5)
5 stars amazing service! When i had a major meter box leak and most plumbers in my area were busy two weeks out or couldnt help me within a week, these guys were there the day i called!! One of their guys drove an hour an a half to come fix my leak!! And Rhett was really great in helping me get everything squared away in regards to the payment. Great expertise, Great customer service, and an awesome bunch of guys! I would HIGHLY recommend! They’ll put you first and do their best to work with you!!

Review 5 (2024-12-16 - Rating: 5)
I was more than pleased with the response time and the efficiency that the dispatcher demonstrated along with the professionalism of the plumber completed the job. The staff was very friendly and professional; highly recommend.

Review 6 (2024-06-29 - Rating: 5)
I recently had a great experience with Mr Rooter of Rockwall at my restaurant. Even though its quite a drive, they always showed up on time and were super prepared. They really knew their stuff and took care of everything quickly. Plus, they left the place spotless. If you need a reliable plumber, I definitely recommend them!

Review 7 (2024-09-25 - Rating: 5)
These guys went above and beyond to help us out! We were so bummed we had to call them on a Sunday and pay the emergency fee, but we needed them and they showed up quickly! After a tad confusion on cost, they helped get our home unclogged!….. unfortunately the next day, we were clogged up again and to our surprise, Rhett and Dillon came to our rescue us AGAIN!! We are so thankful for them and if we find ourselves needing a plumber, they’re our number 1 call! Thank you Mr Rooter! 🥰

Review 8 (2024-06-29 - Rating: 5)
I recently had the pleasure of working with Mr Rooter of Rockwall at one of my restaurants. Despite the distance, they were incredibly reliable, always arriving on time and fully prepared. Their expertise and attention to detail were evident in the quality of their work. They handled every issue efficiently, leaving the area clean and ensuring everything was in perfect working order. I highly recommend this Mr Rooter for their professionalism and dedication to providing top-notch service.

Review 9 (2024-11-09 - Rating: 5)
Technician arrived within 2 hours of my call for repair. Very friendly and thorough. Did a great job!

Review 10 (2024-10-05 - Rating: 5)
Your employee, Dillon Nash, was very professional and patient when doing his job. He showed a personal interest in making sure he did all he could to resolve my problem. He used verbiage like, if it was he problem / issue and handled my situation as if it was his. I appreciate my first experience with your company.

Review 11 (2024-06-11 - Rating: 5)
I had a running outside facet could not turn the water off, Evan from Mr Rooter Plumbing came and saved the day and my pocket buck, he walked me through the process from being to end. Evan was so respectful, knowledgeable and helpful. I recommend Mr Rooter Plumbing for the great service, I will use their service again. I send a special Thank you to Evan for being so kind, keep up the good work young man!

Review 12 (2024-06-06 - Rating: 5)
Jacob came out and did a plumbing inspection on a home we were looking at purchasing. He was very punctual and thorough in his inspection and identified several issues that were not highlighted by the regular home inspection. We had a great experience having this inspection performed and definitely saved ourselves from any surprise repairs on our home purchase.

Review 13 (2024-06-01 - Rating: 5)
Mr. Rooter Plumbing is extremely reliable, fairly priced, and quick to respond. As a Realtor, I value reputable sources who provide great customer service and can respond in a pinch when needed. Mr. Rooter Plumbing responded to my client’s situation immediately and was able to provide us what we needed right away. I would highly recommend this plumber to any of my clients!

Review 14 (2024-01-28 - Rating: 5)
I needed a leaky kitchen faucet replaced. I called Mr Rooter in the late morning and a tech arrived at my home within 2 hours. Thats an amazing response! Also, I cant say enough positive things about the service tech. Matthew was friendly, courteous, skilled, thorough, and patient answering all my questions and concerns. I highly recommend this company for your plumbing needs.

Review 15 (2024-03-26 - Rating: 5)
Transparent pricing ✔️Quick service ✔️Informative and courteous tech ✔️I had a stubborn master bath sink clog that plunging, Draino, and all the other at home remedies couldn’t fix. I was hesitant to call a plumber but eventually gave in. I called Mr Rooter Plumbing and they had a tech at my house within the hour. The dispatcher gave me a price over the phone and they stood by that price at the end of service. The tech was not only informative but was also very courteous. He made sure to keep the work area and the path through our house to the master bathroom clean. I was very impressed with my service and would highly recommend this company. I did not expect such excellent service.

Review 16 (2024-11-13 - Rating: 5)
Matt was on time and explained every option as he looked into my issues. He was efficient, friendly and professional.

Review 17 (2024-12-26 - Rating: 5)
Dillon did a great job, he worked in this weather to complete the work needed 👏 👍

Review 18 (2024-04-02 - Rating: 5)
We had a section of water line from the meter to the house that was leaking and needed to be repaired. Evan who was the Tech, came out and had it replaced in just a few hours. He was courteous, professional and did a outstanding job. Very reasonable on the price. I highly recommend them...!!!!

Review 19 (2024-01-20 - Rating: 5)
Mr Rooter is the only company that I will have to my house. These men are the greatest people ever. I contacted them at 10:00a on a Friday to repair a broken water line after the recent freeze. They came out Friday evening around 7:30p and fixed everything by 9:00p The cost??? The price was unbelievably very affordable!! Ill never use anyone else to tackle a plumbing job again. Rhett you and your employees are terrific people!!!! Thank you!!!

Review 20 (2024-01-02 - Rating: 5)
Eugene and team are fantastic! He was pleasant and professional. Hes great, friendly, professional and explains things well. Costs were transparent… pricing was meticulously explained, reasonable and fair. Communication was terrific and I never had to wonder about anything. A++

Review 21 (2024-02-11 - Rating: 5)
Mr. Rooter was courteous, punctual and cost effective. They fixed a leak in our laundry room sink and hydrojetted a drain line that was extremely clogged. They then ran a camera down the line so we could see how clean the drain line was after the jetting was done. I would highly recommend them!

Review 22 (2024-01-19 - Rating: 5)
From start to finish the Mr. Rooter team was excellent. Rhett arranged for the team to attend to our burst pipe immediately while other plumbing companies said it would be a week for even a consult. Within 48 hours, everything was fixed and the solution provides us peace of mind for future freezes. I highly recommend Mr. Rooter.

Review 23 (2024-03-25 - Rating: 5)
I had to flush my water heater as part of the maintenance and Evan came over to help with that. He was very efficient and explained very clearly about the process. He was also knowledgeable in a lot of maintenance process and I would highly recommend him for any plumbing work in and around!

Review 24 (2024-02-11 - Rating: 5)
The entire crew is dedicated, thorough and professional. They understand the sense of urgency and exceptional communication. We got an immediate affordable quote for our main sewer line replacement and the team didn’t leave until the job was done (late into the night). Even following up with us after. An added bonus was being able to text with the team! Thank you Rhett, Eugene, Jonathan and Matt #customerforlife

Review 25 (2024-02-12 - Rating: 5)
This team was available promptly for communication from start to finish, took the time to explain and show us what was going on as well as present multiple options to us throughout the process, and effectively repaired/installed a solution. We would recommend Mr. Rooter and they’ll be our first call if any future plumbing needs arise.

Review 26 (2024-06-22 - Rating: 5)
Called Mr Rooter on Saturday when everyone was booked. They gave me a time and arrived promptly. Jacob was nice and did great work.

Review 27 (2024-11-14 - Rating: 5)
Great company really nice came in asked questions made sure we were happy and did the job amazingly super professional

Review 28 (2023-12-28 - Rating: 5)
Was able to get a visit same day to diagnose the issue with camera scope. Diggers start tomorrow or day after, very nice to get going on this ASAP! Master Plumber (Eugene) was awesome, and the owner (Rhett) was great to talk to in the phone from the start!

Review 29 (2024-02-20 - Rating: 5)
Absolute best plumbing company around. They are very professional and timely. They fixed what the last plumber couldn’t get fixed and were very reasonably priced. Couldn’t be happier with the job they did and how quickly they got it completed. Will recommend to anyone I know needing plumbing work done. Thanks again MR ROOTER OF ROCKWALL. We’re glad to have our gas back on thanks to y’all’s hard work.

Review 30 (2024-12-11 - Rating: 5)
Great service! Communicated all that was found and how to repair it. Highly recommend Mr. Rooter Plumbing!!

Review 31 (2024-02-10 - Rating: 5)
Noticed my water consumption over the past months had suddenly gotten higher and couldn’t understand why. I called City of Denison and they couldn’t find any leaks, so I called Mr. Rooter. At first glance they didn’t find any either. Then we turned on our sprinklers. Lo and behold, one of our sprinkler heads was broken off and a stream of water shooting straight up into the air. Time to replace the 180° head. Thank you Matthew and Mr. Rooter problem solved. Water bill should be back to normal.

Review 32 (2024-07-23 - Rating: 5)
I called on a Sunday for an emergency, and they came. I had tried 3 other plumbing businesses before Mr. Rooter, but they didnt have anybody available only Mr. Rooter did.

Review 33 (2024-08-31 - Rating: 5)
Great service, tech was fast, friendly and goid. Got here 3 hours early!! Definitely use again

Review 34 (2023-10-25 - Rating: 5)
Mr. Rooter plumbing of Rockwall replaced 33ft. of gas line after we had a leak. The team arrived on time and was extremely professional and courteous. Pricing was reasonable…..I didn’t even have to haggle!

Review 35 (2023-10-25 - Rating: 5)
I had a stopped up toilet that Mr Rooter of Rockwall fixed for me. Eugene and team accomplished this quickly and cost effectively. They took time to clean up and replaced my supply lines at no extra cost. I highly recommend!

Review 36 (2024-03-08 - Rating: 5)
Installed all new waterlines in house effected by freeze. Received communication during the job and follow up call after completion. Technician even took video of repairs saving time and reassurance job completed correctly.

Review 37 (2024-12-18 - Rating: 5)
Dillon of Mr. Rooter of Rockwell arrived 35 minutes later after I called for emergency water pipe damage of master shower. Dillon repaired and we also asked water pressure test which was successful. The price was very reasonable. Thank you from customer in Princeton,Tx.

Review 38 (2023-10-25 - Rating: 5)
We had a slab leak that Mr Rooter of Rockwall identified and fixed. Timeliness was top notch and it didn’t break the bank. Eugene and team were fantastic. Highly recommend!

Review 39 (2024-05-08 - Rating: 5)
This has honestly been the best company I have ever dealt with. Very reliable, incredibly friendly, and will absolutely work with you on your needs. I will only use this company going forward!

Review 40 (2024-11-08 - Rating: 5)
Dillon was out and repaired a slab leak for me. Did amazing job staying on budget and finished promptly. I would recommend Mr. Rooter for any plumbing problems you may have.

Review 41 (2024-11-12 - Rating: 5)
The tech that came out was an expert and very polite! Can’t ask for more!

Review 42 (2024-09-09 - Rating: 5)
Technician was absolutely knowledgeable on his performance. He was also very professional. We can most definitely have more people like that who provide an excellent service.

Review 43 (2024-06-29 - Rating: 5)
Great service. Evan was excellent in explaining everything and was a very nice young man.

Review 44 (2023-10-28 - Rating: 5)
Eugene helped us out with some plumbing and did an excellent job. Very communicative and professional. Will use again.

Review 45 (2024-06-29 - Rating: 5)
I recently had an excellent experience with Mr Rooter of Rockwall at my restaurant. Despite the distance, they consistently arrived on time and were thoroughly prepared. Their expertise was evident as they addressed all issues promptly and efficiently. Additionally, they left the area impeccably clean. I highly recommend them for their reliability and professionalism.

Review 46 (2024-02-13 - Rating: 5)
They came out and they were here promptly and they did a great service and Matthew their employee was a wonderful person to work with They tell you up from whatever everythings going to be Thank you

Review 47 (2024-01-19 - Rating: 5)
I’m so glad that I found this company. Mr. Rooter is the bomb. They are fixing what Pierce plumbing did and screwed up on my house.

Review 48 (2024-03-23 - Rating: 5)
Excellent work and a fair price. Also, very friendly and knowledgeable plumber!

Review 49 (2024-02-09 - Rating: 5)
Great experience! Polite and professional. Got the job completed in timely fashion.

Review 50 (2024-03-02 - Rating: 5)
Very knowledgeable staff able to identify future issues with cause and effect scenarios. Pleasant conversation about plan of care. I was able to make informed decisions that were cost effective based on Eugene the master plumber master mind and his side kick.

Review 51 (2024-01-12 - Rating: 5)
I called Mr. Rooter this morning for our kitchen drain issue.They came out in the afternoon and fixed the problem!They were very kind and efficient.Fantastic to work with and will certainly call them again.

Review 52 (2023-12-25 - Rating: 5)
Mr. Johnson responded after hours on a holiday weekend and resolved my plumbing problems. He was efficient, professional and friendly. I highly recommend Mr. Eugene Johnson (Mr. Rooter Plumbing) for plumbing issues. I will call Mr. Rooter for any future plumbing needs.

Review 53 (2024-06-18 - Rating: 4)
Got done what they could the same day. Friendly.

Review 54 (2023-10-25 - Rating: 5)
We had a sink clog that Mr. Rooter of Rockwall fixed quickly. The team was clean, courteous, and on time. Would highly recommend!