Bacon Plumbing Heating Air Electric

Photo of Bacon Plumbing Heating Air Electric

Located in Rockwall, Texas

Address: 2055 Kristy Ln, Rockwall, TX 75032, United States

Phone: +1 972-525-8245

Rating: 4.9

Services

  • On-site services
  • Online estimates
  • Language assistance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Repair services
  • Credit cards
  • Credit cards

Categories

  • Electrician
  • Air conditioning contractor
  • Plumber
  • HVAC contractor

Photos

Comments

  • Review 1 (2025-01-08 - Rating: 5)

    Everyone at Bacon was very helpful and courteous. Setting up the appointment was super easy, and they sent text messages that kept you updated on when they were on their way and estimated time of arrival. Daniel listened to what I wanted and presented options at different price points and help me decide which option best fit my needs. He took the time to install my new GM Energy PowerShift Charger and tested it before leaving. Excellent service, will use Bacon again without hesitation.

  • Review 2 (2024-10-19 - Rating: 5)

    Wow, incredible service by the entire company. From the high level communication by text and email, the tone and demeanor of the receptionist & dispatcher, to the exemplary service and effort provided by Dawson Grimes.To the owner or whoever hired these people, you have the right mold, don’t change a thing.The genuine sincerity and effort was refreshing. My home is old and I care for my 90 y/o mother with dementia at home. A non flushing commode is a huge problem. This company parted the seas to get to us. I am very grateful. I know the kindness and spirit of Dawson and this company will be returned ten fold. I highly recommend this company.

  • Review 3 (2024-11-27 - Rating: 5)

    Jimmy and Tristan came out to install my Tesla charger, replace my panel and complete other various projects. The pricing was extremely reasonable and they were extremely professional! I am absolutely grateful for them because now I can charge at home!!! I’ve been shopping around for electricians for months and completely forgot that Bacon came about a year ago as well and decided to go with them again for this electrical project. BEST. DECISION. EVER! Will continue to use them for my remodeling projects. Thank you Bacon for hiring honest and caring people! I’m so happy!!

  • Review 4 (2024-12-19 - Rating: 5)

    Great company, great culture, great people. We were serviced by Dylan, wise beyond his years. Had a very complex electrical problem he diagnosed and fixed in no time, saved our evening. We were without power with no plausible explanation and he dove in and had us back to normal. Courteous at all times, you’ll be glad you contacted them, no unnecessary suggestions or fees, fixed for a more than fair price. Grateful for this bunch, well run. Nice work by whoever is in charge, thanks and keep it up.

  • Review 5 (2024-12-23 - Rating: 5)

    As a new customer with Bacon, I must say Im truly impressed! Today, Preston Yates, a friendly and knowledgeable technician, came to service our home. He was incredibly nice and demonstrated a great depth of expertise. Not only did he focus on the job I booked him for, but he also recommended proactive measures to protect our HVAC system based on his findings, without pushing any additional sales. He explained his professional recommendations in a way that felt informative rather than forceful. Thank you, Preston, and thank you, Bacon, for your excellent service. We decided to become members with Bacon today, which offers numerous benefits!

  • Review 6 (2025-01-05 - Rating: 5)

    I had an excellent experience with Blake, a technician from Beacon Plumbing. He was professional, knowledgeable, and patient, which made all the difference. I needed to replace the shower handle cartridge, but during the process, I noticed that the cartridge broken inside the pipe, which made it impossible to fix without professional help. Thats when I called Beacon Plumbing, and Blake came to the rescue. He handled the situation with great skill, providing high-quality service and making sure everything was done properly. I highly recommend Blake and Beacon Plumbing for any plumbing needs!

  • Review 7 (2024-12-27 - Rating: 5)

    Best plumbing no experience ever !! My technician Willy was so good .. and explained so much to me . I feel like I’ll be better at maintaining my home on my part, now that I know some of how things work With a septic system , and some different appliances I’ve never had! Thank you, Bacon. You’re the best.!!!

  • Review 8 (2024-12-28 - Rating: 5)

    I’m a new fan of this company! I had pleasant customer service when I first called today requesting someone to come check out my plumbing issue to Jorge A showing up the same day being honest, friendly, and knowledgeable- it has been an overall great experience thus far! I will recommend this company to anyone I know in the DFW area!

  • Review 9 (2024-12-04 - Rating: 5)

    Top notch service! I live in an old house and was having an issue with a continuously tripping breaker, and they took care of me, same day. Tate and his partner (didn’t catch his name but he’s also awesome) were professionals, showed up early, even, and made my home safer to inhabit. I’d give ten stars if I could!Also, the customer service is top notch. I’m very happy with everyone I spoke to.Edit to add: they came out a week later to look at my nasty old HVAC system, and Reese quickly identified issues that I was having. He really helped me out and explained pained everything in full detail. I decided, based on his assessment, that it was fine to replace everything.He and his crew were professional, quick, and very personable. I highly recommend!

  • Review 10 (2025-01-02 - Rating: 5)

    Robert J was prompt and very knowledgeable , kind and helpful. As was Chad who installed my thermostat. These two guys are great!!!!I also want to also thank the office staff for being so helpful in getting me scheduled in my time of need. Thanks !

  • Review 11 (2024-12-23 - Rating: 5)

    Second time I have had someone come out to deal with issues. Both times technicians were polite, educational, and communicated very well. Bacon took the time to research and call regarding warranty. Very satisfied every time so far with their service!

  • Review 12 (2024-11-19 - Rating: 5)

    I’m recommending your company, Bacon, to everyone. Very professional and friendly employees. Great membership deals and affordable services.Plumbing repair required digging into the brick in my home, it looks great. Can’t even tell it was worked on.I’m very pleased and have already recommended my family members to reach out.

  • Review 13 (2024-11-19 - Rating: 5)

    Had amazing experience with Bacon. Always got heads up message before technicians come. Their technician Willy found the actual root cause of the problem and solved it at very low cost. Didnt over charged or didnt asked me to spend on anything unnecessary.

  • Review 14 (2024-12-13 - Rating: 5)

    I needed my garbage disposal changed and Bacon sent me Blake. He came and was very friendly. He provided me with different options that would fit my household needs. Every question I asked regarding the job he answered quickly and without hesitation. I also had issues with my kitchen faucet, even though it wasn’t on the original work order he also fixed that issue as well., if I ever need any plumbing issues resolved I would use Bacon Plumbing again and request Blake as my service provider.

  • Review 15 (2024-09-27 - Rating: 5)

    I had a really great experience with Bacon Plumbing today. Blake was on time and did an excellent job educating me about the plumbing and gas in our kitchen and he provided excellent service. I would definitely recommend Bacon Plumbing to anyone needing a plumber. As an update to my review, we had another very successful appointment on 9/27/2024, with two of the Bacon plumbers, Marcos and Bailey. They also were on time and did an excellent job with reconnecting our gas line to stove and plumbing for a new sink with faucet and garbage disposal. Thank you Bacon Plumbing!

  • Review 16 (2024-11-20 - Rating: 5)

    Cedric was awesome!! He was polite, professional and very helpful. He is a hard working employee that you should be extremely proud to have on your team. It was a pleasure to have him as our technician today, even our dog liked him!

  • Review 17 (2024-12-19 - Rating: 5)

    Sedrick came out to perform a hydro-static test on my plumbing after I got my house leveled.He was a total professional with a great attitude.He explained everything in a way that was easily understood and was an absolute pleasure dealing with! I highly recommend Bacon plumbing!!

  • Review 18 (2024-09-16 - Rating: 5)

    Brad was very knowledgeable and thorough during our consultation. He offered several solutions to our issues and I really couldnt have asked for better service. Were looking forward to working with your company! Thanks!!Edit to add: Dom and Gabe just finished cleaning and sealing our ducts. They were informative, speedy, and did a great job! The before and after pics are crazy! I already tell a difference in the smell of the air in my home now that the mildew has been cleaned and the air ducts are sealed properly! Thank you so much Bacon team!!

  • Review 19 (2024-11-15 - Rating: 5)

    Dawson came out and tried his best to unclog my pipes but soon realized it wasn’t my pipe, it was the city line. Very professional and courteous. It was an after hours call and was pretty chilly. He kept his composure under stressful moments. I would recommend Bacon Plumbing to anyone and everyone.

  • Review 20 (2025-01-07 - Rating: 5)

    I had a fantastic experience with Tyler holt , he fixed the issue with my heater. I truly appreciated his excellent service attention to detail. Highly recommend!

  • Review 21 (2024-11-22 - Rating: 5)

    The entire team at Bacon was amazing. All the way from helping me pick out the correct system for my house to the install! Everything was explained in detail before the sale, throughout and at the final stage of install! Austin, Diego and Alex are all top notch! Couldn’t ask for a better team! Thank you guys greatly!

  • Review 22 (2024-10-08 - Rating: 5)

    Bacon was awesome! Caden took care of everything quickly, was super friendly, and explained all my options, and made sure I was fully satisfied before wrapping up! Can’t recommend these guys enough.They came back for day 2 for the AC repairs needed. Explained everything, gave my AC system some much needed love, and was absolutely a pleasure to deal with. John was the consummate professional and did an amazing job!

  • Review 23 (2024-08-21 - Rating: 5)

    Lupe did a tremendous job assisting us with a last minute AC unit not cooling. He was polite, professional, and proficient in every aspect of his work. Lupe provided information in a way that was easy for me to understand and took the time to listen attentively to all my issues and concerns. My family were so impressed with his service that we will Only request Lupe to be our technician for every service or maintenance call moving forward. We couldnt be more satisfied with the service he provided.

  • Review 24 (2024-04-22 - Rating: 5)

    We have used Bacon a couple of times and have been satisfied with the company. Andrew Brown with electrical went above and beyond during his visit today in fixing my power outage and adding an outlet. He took his time explaining everything and I felt very comfortable the entire process. He even made sure my fire detectors all worked and replaced a battery- he said he had an extra in his truck! I really appreciated his kindness in helping me with that, as he didn’t have to. I will be requesting him next time I call Bacon. I highly recommend this company to anyone- they’re the real deal, won’t screw you, and totally know what they’re talking about! Thank you so much again Andrew, and the entire Bacon Staff!

  • Review 25 (2024-12-18 - Rating: 5)

    Austin was our service tech and not only did he find an affordable solution, he won our hearts over with his personality and charm! Excellent team and professionalism with every step! We look forward to being a part of the bacon family!

  • Review 26 (2024-07-06 - Rating: 5)

    Let me start off by saying if I could give making the appointment, a tech coming out to assess the damage and repair the leak alone the rating would be five stars. However, this is where bacon has fallen short and why I have given the rating I did. I called them a week ago (9/12/23)because we had a water leak in the front yard. They did exactly what the commercial states they do, they are very prompt and the client service Keep you up-to-date on where the technician is. They promptly located and fixed the problem which I was very thankful for because my mom was going in for bypass surgery on Friday that this happened on a Tuesday. Again for this alone five stars listen up Bacon because this is where you’re fallen short and you’re leaving your clients in the dark. When I came home Tuesday they had replaced the pipes, they had water restored but they couldn’t bury the pipes until the inspector come out to inspect it,then they were going to come back either Wednesday or Thursday to bury the pipes. and then they ask for payment which was over five thousand dollars had I’ve been in my right state of mind and not worried about my mom. I would not have paid that money because I am still waiting for over a week for them to come out and bury the pipes that they fixed. I understand they may be waiting on the city to come out and inspect it but that should be relayed to the customer. Which is one of the reasons why I’m giving you three stars after getting home from the hospital three days later from my mom’s surgery( 9/18/23) It still looks like a graveyard in my front yard. I have called bacon three times to find out when they were going to come out to bury the pipes two times. My call went unanswered. Apparently the person I was supposed to talk to was not there. I did receive a brief text the day before yesterday, which is 9/18/23. I also received one yesterday 9/19/23 stating they were in contact with the inspector, and if he got out here early enough, they would bury the pipes. I have not heard from them since. my pipes are still not buried and I will attach a photo of what my front yard looks like I normally do not pay before the work is so future bacon customers do not pay your entire bill until your work is completed. Bacon you need to do better once the clients have paid you money you kind of dropped the ball and that whole bacon warranty thing is not looking really good to me right now. Since I signed up for the warranty and I will be charged a monthly fee for that I’m starting to wonder why I even signed up.Up date 7/5/24Our AC was down Hector came out and did a wonderful job helping us decide what the problem was and what our next step was to be. I Changed my rating to five stars because this time my experience was amazing. They were all professional, they cleaned up after themselves, and they did great work. It’s experiences and people like these that will keep me coming back. Great job! Thank you Alex & Amanda. Everyone was really awesome!

  • Review 27 (2024-11-12 - Rating: 5)

    We had a toilet leak as the parts inside were broken. Tony came over to fix it and did an excellent job at it. He was very professional with years of plumbing experience and completed the work within an hour. I highly recommend Tony and bacon plumbing for their excellent service.

  • Review 28 (2024-09-12 - Rating: 5)

    Wow!! This was one of the best experiences I have encountered in years . The tech you sent out (Jeremy Z.) was very knowledgeable on your product and was really good about his ability to preform inside my house. .. foot protection and well dressed with Bacon logo.. answer all my questions and talked very highly of your company.. we had really nice conversations. Double checked his work and insured great preformance with the product.. believe me I will pass the word about my experience ..

  • Review 29 (2025-01-08 - Rating: 5)

    Wonderful and professional experience with their electrician. He sought out to solve the problem as we described it, worked to future proof any potential problems we might have, and also found some wiring in our electrical box that needed immediate fixing.

  • Review 30 (2024-10-17 - Rating: 5)

    HIGHLY RECOMMEND!!! We had an emergence water leak issue in our attic and Bacon Pluming had their tech Christian at our home within 30-45 minutes. He was AWESOME!!! He assessed and repaired the issues within an hour! Cant say enough praise for their tach Christian, he was VERY professional in every way and knew immediately what need to be done! He explained what, why and how this happened. Bacon Pluming was absolutely awesome with their immediate service, constant contact and follow up etc. This company is Top-notch on on customer service!!!

  • Review 31 (2024-12-20 - Rating: 5)

    Ryan Cooper was very knowledgeable in servicing our septic system which was completely clogged during the holidays. He scheduled a full pump-out for the very next day. Our current septic company could not get to us for another two months. We are so pleased with Bacon Plumbing Heating Air Electric. And not to forget the pleasant office staff. When she answered the phone I felt an immediate relief.

  • Review 32 (2024-12-17 - Rating: 5)

    Great experience! Josh was very knowledgeable and I have no doubt that he found exactly what the problem is and shared all info regarding the problem and what needed to be done to repair it. He is friendly and easy to talk to. I’m very impressed by him and have no doubt that everything will be back to normal very soon. Thx you very much Josh and Bacon Plumbing!!!

  • Review 33 (2024-08-03 - Rating: 5)

    I’m so thankful for 24/7 service, especially when faulty wiring causes a near fire in the kitchen at 3am! Kelsey was a pro with handling my panicked call. Austin was a true professional rewiring and replacing the faulty outlet. Bacon team, you’ve earned a new customer!

  • Review 34 (2024-07-26 - Rating: 5)

    I’m so happy I call Bacon this afternoon and was able to get service within 1 hr. Steven is an awesome technician! He explains everything to you. He takes his time and checks everything out and he’s very thorough And very kind. Allison was very polite as well and was very kind to listen to my problem. I will definitely recommend you guys to my friends and family. You all ROCK!

  • Review 35 (2024-12-07 - Rating: 5)

    Dylan, Blake, Dakota and Nate, Brett and Zack have all been friendly, knowledgeable and professional! We have had electrician, hvac, plumbing and septic work done and checked. They educate you about your home and systems and how to maintain it, as well as get the job done right and with honesty. I really appreciate the work done for our family. Bacons friends and family program is worth it 100%. Bacon is an awesome company; the consistency is a huge relief. Cant not love Bacon! The ads are no lie.

  • Review 36 (2025-01-09 - Rating: 5)

    Friendly, fast and trustworthy. Was able to get financing and a new furnace same day. Technicians were courteous and professional. Thanks, Bacon!

  • Review 37 (2024-09-17 - Rating: 5)

    Today I needed electrical assistance, stat! Through Angies list I got a call from Bacon Plumbing, Electric and AC. The company sent out tech, Davin R. He was GREAT!!! He was personable, knowledgeable, honest, all while being very kind in the process.He told me exactly what I needed. Davin offered additional solutions to avoid future issues without making me feel pressured.I am very grateful for the immediate response and the great technician that came to help me.

  • Review 38 (2024-10-02 - Rating: 5)

    This was my first time dealing with a water issue. My bill jumped 3 to 4 times the normal bill amount. I called the water company, and they said they could see that my home showed water usage constantly every hour of the day. I remembered seeing the Everyone loves Bacon vans around town, so I called them. They came within a couple hours to do a check and give an estimate. They lady on the phone I spoke with was very professional and kind. I dont remember her name, unfortunately. Conner was the tech that came to my home. He also was professional and friendly. He let me know my upstairs toilet was running due to warped parts in the tank. He explained all my options so I could choose what best fit my needs and budget. He also offered to sign me up for their friends and family. He explained in detail about the program. He was knowledgeable and wasnt pushy. I did sign up for it. This was my 1st experience with a plumbing issue and using Bacon. I dont need to look for any other plumber for future needs, Because of the great experience both on the phone and with Conner, Bacon will be my go to.

  • Review 39 (2024-11-12 - Rating: 5)

    Kenneth was great! He came to our house for a same day estimate. He diagnosed the issue with our water quickly and gave us solutions. He completed the work quickly and efficiently, and our water is running so much better now!

  • Review 40 (2024-10-30 - Rating: 5)

    Positive first experience with Bacon and with Tony (Texhnician) who was assigned for the work order. As a first time home owner, there is a lot of questions and concerns with upkeep, costs that arise, and an overall understanding of everything that encompasses being a homeowner. Great job and I appreciated the thoroughness in explanation for the process.I decided to enroll under Bacon’s membership after hearing the breakdown of benefits, discounts, and overall customer service.If you are a new or old homeowner, give Bacon a call and see what they can do for you as they have done for me.

  • Review 41 (2024-07-23 - Rating: 5)

    This review is divided in two sections since I had to work with two different Bacon departments.A. PlumbingFrom start to finish, the experience was exceptional. Jesse was amazing—professional, knowledgeable, and incredibly friendly. He took the time to explain everything and ensured all my questions were answered. Tristan assisted one day, and he was fantastic as well. Their efficiency and commitment to quality exceeded my expectations. Highly recommend!B. SewerGarret and Bailey from the sewer team were also outstanding. Garret was great—thorough, efficient, and very knowledgeable. Bailey was cool and worked seamlessly with Garret to ensure everything was handled perfectly. Their teamwork and dedication to excellent service were evident.Bacon Plumbing’s customer service is top-notch, and their commitment to quality is unmatched. They truly go above and beyond. I highly recommend Bacon Plumbing for any plumbing or sewer needs. I can’t say enough good things about Bacon!

  • Review 42 (2024-10-14 - Rating: 5)

    This company is top notch! We had an emergency plumbing situation at my work location. They responded the very next morning. Highly competent and integrity driven! If you have any plumbing issues at home or with a commercial property, look no further!

  • Review 43 (2024-10-24 - Rating: 5)

    Lupe Garza was very polite and professional for my new mini splits and septic installation estimates. He explained everything step by step. Id recommend their team to everyone!! And he was nice to my animals too.

  • Review 44 (2023-11-21 - Rating: 5)

    Christian H was awesome. Very professional and trustworthy. His work quality and went above and beyond to complete the job in a timely manner.

  • Review 45 (2024-11-04 - Rating: 5)

    We had an issue with our heat not coming on. After Googling the issue, we resolved in hiring a professional. So glad we went with Bacon!Our technician, Josh B., was very knowledgeable, completely professional, and took care of the problem very quickly.Highly recommend Bacon and would be happy to call on them again for any future needs.

  • Review 46 (2023-12-18 - Rating: 5)

    Zach was everything a customer would most prefer in every aspect of the job.My antique stove is safe and operable again, and the gas line to my dryer is also safely installed and good to go!

  • Review 47 (2024-09-26 - Rating: 5)

    We are part of the Friends & Family at Bacon Plumbing and have been for years. We always have a great experience, but I have to recognize Marco & Bailey in particular. They are AMAZING and did such a fantastic job! They spent the last three days working late into the evening caring for our home. We had leak in one of our copper pipes that ran through the slab under the kitchen. Yes, a homeowners nightmare! We decided to repipe our entire house because with Texas soil and copper pipes, it was just a matter of time until it happened again. When you are dealing with a stressful situation like this, having a great company actually care for you is everything, but Bailey & Marco took it to a whole other level. They went the extra mile to communicate their progress throughout the day, they were meticulous in cutting out the sheet in the walls (several contractors even commended their work), and cleaned up every night and throughout the process. They also navigated around my office based on the meetings I had scheduled that day since I work from home. Reasurring me what part of the house they were working on so I could change work locations if needed. They were kind, thoughtful, professional and truly made this stressful process so much easier. I cant describe enough how much we appreciate them and the care that they put into their work. Not only would any company be lucky to have them on their team, but any client would be blessed to have them work on their home or office space.

  • Review 48 (2024-08-26 - Rating: 5)

    Christian at Bacon Brothers was friendly, professional and knowledgeable. He diagnosed the problem with my water heater and gave me different options to solve it. I recommend Christian Brothers to anyone. They have the skill and ability to do the job.We also had Lupe doing some work on our AC unit. Let me know of some potential problems we had and repaired it with proficiency and knowledge. Also friendly and professional. Highly recommend.And finally Andrew did some electric work regarding the connection to the hot water heater. He was very knowledgeable and did a clean and excellent job rewiring the utility closet. Also recommend him and the electric crew.

  • Review 49 (2024-12-04 - Rating: 5)

    Thank you, Beacon, for such a professional experience!I submitted a service request at 9 PM last night, and within minutes, a professional representative called me back and took all of my information. I was kept updated on the Service Technician’s progress to my home, and right on time, Ricky Belt showed up.I’m thoroughly impressed with the level of service and the professionalism of Beacon’s team. Though I was told they are new to Cypress, I have no doubt they’ll become very popular and busy with such exceptional service.– Tom

  • Review 50 (2024-12-27 - Rating: 5)

    The technicians were great. Very professional and friendly. I highly recommend Bacon. Kory did a great diagnosis of our problem. So, now the sewer expert is on the way! Thanks Kory!Joshua came scoped our drain, broken by tree roots. Joshua then helped us get the ball rolling for tomorrow morning! Bacon is the best! Tony came out today to install a whole house water shut off. He was a total professional and completed the work in a timely manner. We highly recommend Bacon and all their staff and technicians.

  • Review 51 (2025-01-02 - Rating: 5)

    Great service with Bacon, as always! Jacob was helpful with finding solutions for my plumbing needs and took it a step further by helping me identify the parts online.

  • Review 52 (2024-07-25 - Rating: 5)

    From scheduling the call to wrapping up the repair, everyone was so great. Lindsay was friendly and efficient and Christian and Jeremy were so nice. They gave my four options for the repair, explained each making sure I understood, cleaned up after themselves, and made me feel respected. After such a great experience, it was a no-brained to sign up for the friends and family plan. I am acustomer for life!

  • Review 53 (2024-08-09 - Rating: 5)

    Andrew was very professional, thorough, efficient and knowledgeable. He took his time in explaining what our electrical issues were and went about fixing the problem promptly. I’d recommend this service to anyone who appreciates great service and professionalism. Thanks for treating us so cordially Andrew!

  • Review 54 (2024-11-01 - Rating: 5)

    Blake was friendly, efficient, and quick. Would use Bacon Plumbing again. They were good at letting me know the status Blake’s arrival. It appears that the staff work until the job is done and don’t necessarily quit at 5:00 pm.

  • Review 55 (2024-12-28 - Rating: 5)

    Zac was amazing and very professional, I will definitely be calling back for any other projects I need. And will be sharing information with my parents.

  • Review 56 (2024-07-26 - Rating: 5)

    I received a return call within an hour of contacting Bacon. Most important, the technicians arrived within 2 hours of my contact. Lane and Joshua were kind, professional and got the issues settled right away. Great service!

  • Review 57 (2024-10-19 - Rating: 5)

    We have had an on going issue and they sent Blake out the next day. He was very nice and gave estimates of what it would be to have the issue fixed and explained everything we needed to know! Come Monday our plumbing will be fixed!

  • Review 58 (2024-11-19 - Rating: 5)

    Quick response - arrived the same day we called. Kory L. Did a fabulous job. Fixed our problem, was courteous and professional, and very knowledgeable. Thank you!

  • Review 59 (2024-11-01 - Rating: 5)

    What an exceptional experience. We were first time users and due to the exemplary service signed up for the maintenance agreement which we have never done in nearly 30 years! No excessive charges, an honest review of our HVAC needs, and due to being a new member we learned of all the services the Bacon has to offer. I highly recommend using Bacon!

  • Review 60 (2024-09-23 - Rating: 5)

    Great customer service. A three technicians (Willie Dayton, Cory B, and Garrett G) were knowledgeable, courteous, and friendly. They worked tirelessly to repair and restore my plumbing services

  • Review 61 (2024-12-14 - Rating: 5)

    Kyle was awesome. He was professional courteous and finished the job in a timely manner. I would recommend Bacon plumbing to anyone needing work done to give them a call.

  • Review 62 (2024-08-17 - Rating: 5)

    Had an issue that was hard to pin down. They were very patient and got it figured out for me. I have used Bacon several times and all of the employees I have come in contact with have been great. They usually get to me pretty fast. Usually the same day or the next.

  • Review 63 (2024-08-29 - Rating: 5)

    Jorge did a great job. He came out help me investigate a issue. He was honest with his assessment. I definitely appreciate the honestly bc you rarely see that today.

  • Review 64 (2024-08-15 - Rating: 5)

    We had a need for emergency plumbing service around 1am on Tuesday night. Called 5-7 different 24/7 emergency companies only to get answering services to leave a message and and find out that could not provide services until the following day. Bacon answered the call from me immediately and had someone come from Rockwall to Celina by 3:15 am. Issue required the need for a camera to see blockage and they were back on site by 9 am and resolved my problem very quickly and for a very reasonable cost. Join Friends and Family plan for multiple services annually, for a minimal monthly fee. Technicians and Office personnel were World Class with timely responses and follow up. I highly recommend this company 24/7!

  • Review 65 (2024-04-14 - Rating: 5)

    Had my power go out due to a problem in the panel on a Saturday afternoon. Called and had a tech on site within about an hour. He repaired the issue and had my power restored in about an hour. Glad for the quick, friendly and professional response.

  • Review 66 (2024-07-25 - Rating: 5)

    They were very responsive and do a great job of communicating. My technician Lane Jobe was very professional and made sure I was aware of all options before doing any work. Highly recommend them if you need a professional plumber that still values the customer experience.

  • Review 67 (2024-09-15 - Rating: 5)

    I returned home from business travel to a broken pipe. Bacon arrived within hours and had a crew dig 8 ft down to the location of the issue, repaired the broken pipe, and restored the front lawn. Absolutely amazing service. The thousands of 5-star reviews are spot on.

  • Review 68 (2024-07-15 - Rating: 5)

    Connor was clear in describing options, answered all questions and concerns, and did a great job correcting the issue. I was very pleased with Bacon Plumbing. They are quick to return calls and the texts to keep you informed are the best.

  • Review 69 (2024-06-14 - Rating: 5)

    Greatest service! As a realtor, we have to hire plumbers frequently, I highly recommend Bacon. The scheduling was so easy and the staff is all very friendly. They came out so fast! Most affordable I could find. Jon, the technician was awesome! Greatest experience I have ever had with a plumbing company. Thank you, Bacon!

  • Review 70 (2024-08-16 - Rating: 5)

    Bacon is amazing it is so wonderful to have a family plan that takes care of just about everything a homeowner needs. Jeremy was absolutely amazing at his assignment at my home and took the time to do something within the scope of the work, but not a lot of businesses would do for the customers anymore Thanks to the Bacon Team for being that company that cares again it’s been a long time without one.

  • Review 71 (2024-11-08 - Rating: 5)

    Davin was amazing! I’ve been dealing with this issue for a while and Bacon sent help immediately! Davin was friendly, informative and thorough. I’ll definitely use Bacon again because of such a great experience.

  • Review 72 (2023-12-04 - Rating: 5)

    I had a leak in my outdoor spigot. Did not know what to expect, like, did my wall need to be broken open?! This was my first time using Bacon and Im really happy with the service though and was given a few options to fix the leak. Luckily, with my newer build, it was an easy replacement and did not need to be torn into. Roy had parts on hand already and was able to fix very quickly. Very professional and polite. Will definitely be calling them again for other issues.

  • Review 73 (2024-12-18 - Rating: 5)

    Dom, Diego, and Alex came today in Dallas to help install new AC unit, furnace, ductwork, and attic insulation. They did all of this one day and did a very good job. Very professional as well.

  • Review 74 (2024-07-03 - Rating: 5)

    Alyssa and Marcie were incredibly helpful in getting me set up for a free estimate on the electrical issues and updates I want. Aaron came out the same day (same day? I know, right?! Amazing!). He was so thorough. He answered every question with so much patience and kindness. I couldnt have asked for a better experience!

  • Review 75 (2023-09-15 - Rating: 5)

    You might pay less elsewhere, but I would advise you to USE THE BEST ! I was highly favorably impressed with Mason Keels from the moment he FIRST presented himself to me. Virtually EVERY word he spoke to me, he fulfilled it to the letter.I am not a person with money at this time. I am retired and living on retirement pay, so it is imperative that I be careful how I spend. Needless to say, I am completely & TOTALLY SATISFIED with the work that I asked to be done AND the cost in price I was given PRIOR to any work being initiated.Everyone loves Bacon is TRUE !Sincerely & honestly written, Donald (NMI) Camp

  • Review 76 (2024-10-16 - Rating: 5)

    My technician named Joshua who serviced my HVAC systems were excellent in his customer service skills,he did an excellent job. I was very pleased with the customer service I received. Excellent!

  • Review 77 (2024-06-27 - Rating: 5)

    The ease of booking and genuine friendly nature was much appreciated. We received the 30 min prior call and Erik arrived on queue with a great attitude and efficient/ professional service. The process was seamless and its good to have our new “go-to” provider

  • Review 78 (2024-10-15 - Rating: 5)

    Tony was very informative regarding the issue with our front exterior faucet. He took the time to explain what the issue was and what would be needed to repair. Could not have asked for a better repair tech.

  • Review 79 (2024-11-06 - Rating: 5)

    Paxton was great. Clearly understood my needs and explained all options. Definitely a 5-star kind of person - and the dogs loved him. Thanks, again, for your help.

  • Review 80 (2024-07-15 - Rating: 5)

    We had Cristian Herrera with Bacon Plumbing come out after we discovered a leak in our front yard. Cris was amazing! Explained exactly what he was going to do, showed us exactly where the leak was, talked us through the repair process and the quote. He was extremely polite and professional and got the job done quickly and was very respectful of our property and minimizing damage of grass and surrounding areas. Very pleased, absolutely recommend.

  • Review 81 (2024-08-09 - Rating: 5)

    Steve went above and beyond the call of duty. He was kind, polite, knowledgeable, and very helpful. He even called a representative of the city and talked to him/her for me. I love Bacon!!The ladies were caring, empathetic and helpful on the phone. Thank you

  • Review 82 (2024-08-31 - Rating: 5)

    I had them come to get a hydrostatic test done and when I told them I needed a foundation repair they told to hold off until that was done. But they gave me a camera test for free and discovered some bad pipes. This information is a great step in the right direction of my home repair journey. Thank you Dawson for being so helpful.

  • Review 83 (2024-06-30 - Rating: 5)

    On the monthly plan. Great idea! Checks all house systems to make sure they are working and installed correctly! Reduced repair costs! Timothy was great! Made sure the ac was working properly! Very important with as hot as it is! They provide pictures of everything they find and what it looks like when done!

  • Review 84 (2024-09-03 - Rating: 5)

    Mr Nick and Ray helped me get back my electricity after my water leakages in my house. I was worried turning everything back on after the leakages but with these two gentlemen are very helpful and very honest people. I would definitely recommend these two to my friends and families. God bless you both and stay cool.

  • Review 85 (2023-07-14 - Rating: 5)

    Absolutely Amazing!Roman, Tate, and Angus!!!! What a tag time trio. I am hard to impress and let me tell you I am impressed. The responsiveness was superb! I can’t wait until phase 2. Stay tuned for more photos!!!

  • Review 86 (2024-07-13 - Rating: 5)

    Bacon was great again. I have had 3 different technicians for 3 separate issues over the years, they all have beenProfessional, on time, and honest. Coordinators are great about scheduling and respectful of my time. Very happy with them all 3 times!!

  • Review 87 (2024-08-21 - Rating: 5)

    Bacon has been phenomenal to work with. Every issue we’ve had they have gone above and beyond what we expected. Aaron was a great tech and would be happy to have him out again if needed. Can’t express how happy we are that we’ve begun using Bacon.

  • Review 88 (2024-07-30 - Rating: 5)

    Bacon did it again. This is the 3rd I have used this company for my plumbing needs. They are very knowledgeable and very easy to work with and help you out whenever they’re able to. I had Kyle as my technician to replace my water heater. He was very knowledgeable and explained every step he didn’t mind me watching, and taught me a few things. I definitely recommend bacon for the third time now and will strictly use them for all my plumbing needs.

  • Review 89 (2024-12-18 - Rating: 5)

    Customer Service is one of the best things that this company offers for sure. The technicians are always friendly and explains everything they are doing. If they find anything they answer the questions and it never seems like a bother. Today I had three different technicians and they all explained what they were here for and what they found and recommend.

  • Review 90 (2023-10-27 - Rating: 5)

    Cristian was the best . He provided professional service. He was on time and stayed until the job was complete. He was friendly. The work was performed on my 85 year old mom’s house and kept her informed on everything that was being done.

  • Review 91 (2024-12-06 - Rating: 5)

    I had clogged drainage in my bathrooms. It was a same day repair Ryan wasnt able to get here until 4 pm he worked hard and got me up and running. It was really cold but he was determined to make everything right and check for potential problems in the future. He was out in the cold until 10pm. So thankful for his dedication!!

  • Review 92 (2024-12-31 - Rating: 5)

    Chase was super helpful & honest. Great customer service. I would definitely recommend.

  • Review 93 (2024-09-27 - Rating: 5)

    I lost power to my whole house on The 26th of Sept. about 2pm and didnt know what to do. I called Bacon about 5pm and Bacon came that same evening. They had to replace my whole electrical box, wiring and 200 amp on the pole, yes it was pricy. My technician Dylan was great, very professional and very efficient with his work and got me power within about an hour and a half. I highly recommend Bacon!

  • Review 94 (2024-08-12 - Rating: 5)

    We cant say how grateful we are for your services. Your team was very professional and fast. We appreciate you for coming out so quickly. Thank you from the Flourish Dental Boutique Team

  • Review 95 (2024-08-13 - Rating: 5)

    We had 2 ceiling fans that I couldn’t get to work. Brent was very quick in assessing the problem and getting the ceiling fan to work. One was not operable so that one didn’t get installed. I would highly recommend Bacon for future projects.

  • Review 96 (2024-06-29 - Rating: 5)

    Bacon Plumbing and Heating came to provide and estimate for a new kitchen sink and faucet. Jesse was very professional and knowledgeable. From the time I called to first request a quote on an installation, the representatives at the office was wonderful to work with. I like that Bacon provides a lot of upfront information to help establish expectations. That was a very important part of this transaction.Jesse returned to install my new sink and his help with Ryan was professional. From this whole transaction, several residents in my building have expressed great interest upon seeing the installation and how nicely Bacon cleaned up after the activity. I have referred them to Bacon for new sinks and other services. Thank you for the care taken with my installation.

  • Review 97 (2024-07-20 - Rating: 5)

    The office and installation staff at Bacon are all very professional and polite. This was a large job replacing an A/C system but they accomplished it within seven hours. They had a staff inspector visit to make sure the work met their standards and he corrected a couple of minor things. Both my son and I have taken their friends and family agreement which not only gives discounts for Air Conditioning work but also Plumbing, Electrical and Garage Door servicing.

  • Review 98 (2024-07-05 - Rating: 5)

    Our technicians were prompt, knowledgeable, and courteous. Jesse took his time explaining all our options, making sure we understood. We will definitely be using them again for additional plumbing services as well as electrical services that are needed in our home.

  • Review 99 (2024-07-29 - Rating: 5)

    I have a dental office with some pumps and plumbing that are somewhat unusual and we have had sewer gas issues for several years. We have had at least four different plumbers evaluate our pipes and no one had a clue until Blake came out and offered some solutions. They have worked on several different dental offices and knew right away what we are dealing with. They were out to evaluate the problem same day and well get it done Friday!

  • Review 100 (2024-08-26 - Rating: 5)

    Austin was so informative and efficient. He corrected our wiring issue and provided advice on additional necessary repairs. We will absolutely call Austin for any needed future services! Thank you a bunch sir!

  • Review 101 (2024-12-13 - Rating: 5)

    John V has very professional and helpful. He did a very good job and when it comes to my electricity, I want him back. Thank you.

  • Review 102 (2024-07-27 - Rating: 5)

    I called Bacon about finding/repairing a deficient smoke detector in our home this afternoon, and Toshia immediately connected me with Andrew who arrived within a couple hours. After walking through our home for about 5 minutes, Andrew found and disabled the one (of 12) detector that was beeping, and gave us solid advice on replacing our detectors, which ones to purchase for the various areas of our home, and offered to check out any other electric issues we may have been having while he was here. We have been in our home for a year and have been unable to figure out why the jets in our bathroom tub were not working, and Andrew immediately found the switch behind my clothes that was tripped in our closet. He was so patient, kind and informative to both me and my husband who arrived toward the end of his visit. I 100% recommend Bacon for anyone in need of their services, and if possible, ask for Andrew!!

  • Review 103 (2024-09-15 - Rating: 5)

    9/15/24Continued awesomeness! My bathroom sink sprung a drippy leak on 9/12. I called Bacon, of course. The amazing office folks Officers got on it and Jeremy came out that day. He assured me he could fix it but wanted a new faucet. During the process the Officers notified me of any changes or delays in timing. He made it back on the 14th around 6 ish p.m. He worked about 2 hours and got me fixed up. It was his BIRTHDAY for chrissakes. I now have a pretty new faucet and continued respect for Bacon Plumbing. Everybody Loves Bacon. Seriously, if yall have any Plumbing issues, you need to call Bacon. You wont be disappointed. ❤️7/30/24Love, love Bacon Plumbing. Jeremy arrived exactly on time for my 1st annual plumping inspection per the Family Plan. He was thorough, capable, informative, honest and extremely personable. He, like all the Bacon experts, explained and educated me to the process as he went along. The staff called me to followed up after he left, which is rare. I highly recommend Bacon Plumbing for any Plumbing needs.7/9/24Kory is very pleasant, professional & knowledgeable. I love how he takes the time to educate me about whats going on & finds the best price for the work; a big + plus. He Helps me make informed decisions. He also offered a few ideas for future consideration.

  • Review 104 (2024-09-30 - Rating: 5)

    Same day service and Jason did an outstanding job! He was knowledgeable and took care of our requests! Thanks for world class service!

  • Review 105 (2024-12-02 - Rating: 5)

    Very professional tech. Even though I chose not to get the services due to Unaffordable cost.Mr.Cristian Took the time out to explain to me all the benefits And savings I could get. I will come back for future services.

  • Review 106 (2024-06-22 - Rating: 5)

    I contacted Bacon Plumbing, Heating, and Air Conditioning to review a problem with a circuit in my garage. Office administrative staff handled my inquiry quickly and efficiently setting an appointment within a day of my call. The technician responded on time, carefully considered my situation, recommended a dedicated line, and made a return appointment for the following.day. He appeared as planned and installed the dedicated circuit and also upgraded the amperage without delay, cleaned the area, and returned everything to the positions in which they had been previously. All-in-all, I was impressed by everyone’s courtesy and professionalism. While I am unfamiliar with their services, other than electrical, my suspicion is they are equally adept at handling plumbing, heating, and air conditioning problems, as well. I recommend without reservation.

  • Review 107 (2024-08-21 - Rating: 5)

    Max is great , knowledgeable plumber. Gave me great lesson about plumbing , installations, and what I have to watch in the house in regards sewer, valves, water heaters..etc. Bacon as company so far is proving me that I have made good choice to use them for all my maintenance work.

  • Review 108 (2024-08-01 - Rating: 5)

    Nate and his partner were courteous and professional. They were also knowledgeable about the way to repair the damage. They did a great job. Thanks guys I now have water!!! Festus

  • Review 109 (2024-07-19 - Rating: 5)

    I highly trust Bacon Plumbing with all my plumbing concerns. I am a member of their maintenance program. I was contacted to have my hot water heater flushed. Throughout the process I was kept informed and updated. Gladys and Kris were very friendly and helpful. Through my whole house inspection, Kris was very knowledgable and provided suggestions to improve my home. Another great experience with Bacon.

  • Review 110 (2024-06-30 - Rating: 5)

    Dawson was out at our home some time ago for a plumbing issue we had. He was on time, attentive, honest, and explained everything so even I could understand it! I highly recommend asking for him personally with any plumbing issues. He cleaned up his mess as he when and was very careful with our home, we would have never known he was there. My wife was very thankful for that.

  • Review 111 (2024-08-24 - Rating: 5)

    Blake and Sedric arrived on time, were pleasant, efficient, professional and honest! We plan to be using them again next week for another job. Highly recommend Bacon! Five big old stars!!!

  • Review 112 (2024-08-09 - Rating: 5)

    We had our kitchen pipes backing up. They came out next day and found 6-7 years of grease build up in the pipes. They were able to clear it out for us.Would recommend them to my friends and family for sure.

  • Review 113 (2025-01-05 - Rating: 5)

    Had Issue with HVAC. Immediately contacted Bacon our trusted company. Bacon the same day dispatched Tech Josh Baker to assets our situation. Josh came to our home, assested the problem very quickly. He explained our options and provided excellent feedback. Josh also, assisted with the jobs repairs financing application. Josh replaced the HVAC part needed in a timely manner. In no time back to normal. Kudos to Joshs manager for his understanding and transparency! Once again thank you Josh, Bacon and all staff for taking care of us.

  • Review 114 (2024-05-25 - Rating: 5)

    Our main drain was completely clogged causing everything in the house to back up. Jacob T. diagnosed and cleared it saving our Memorial Day weekend. He arrived quickly, was professional. The price was very reasonable, and the service was excellent. Thank you! You are appreciated!

  • Review 115 (2024-10-29 - Rating: 5)

    Sedrick Rose was very friendly, knowledgeable, and shared information needed to make and informed decisions. I appreciate his help with my sewer issue. Thank you

  • Review 116 (2024-10-21 - Rating: 5)

    Cory is absolutely amazing! Great worker and has an awesome personality. Highly recommended Cory for any of your needs!!

  • Review 117 (2024-04-11 - Rating: 5)

    I highly recommend Bacon plumbing. They are extremely professional and knowledgeable. Amanda booked my appointment and was friendly and responsive to me and followed through with my technicians name and eta, as promised. Jesse (the technician) was very competent and explained the options that I had after troubleshooting my issue. He is an outstanding young man and is extremely knowledgeable and knows what he is doing! I highly recommend Bacon and this kind of customer support is not the norm these days!

  • Review 118 (2024-07-09 - Rating: 5)

    I appreciated the very thorough discussion I had with Jorge when he came to evaluate my situation (a leak in the main water line between the water meter and my house). As he went through the process of determining that there was a leak and how he would be able to pinpoint the exact place where the leak was and how he would fix it, I was reassured that he was very knowledgeable and forthright. The next day he was here early to determine where the pipe was buried in the yard and dug up the homeowner shut-off valve that I didnt even know I had. Later, he joined his two-man crew to finish the work of exposing a portion of the pipe so they could pull a new pipe underneath my driveway. They encountered a coupling in the old pipe which could have cost me much more money to deal with but eventually tunneled a few feet under the driveway and cut the coupling out. This enabled them to pull a new pipe and stick to the original cost estimate! Brad and his apprentice Clay were super friendly and answered all my questions about what they were doing as they completed the fix. I would highly recommend these men to anyone who has a plumbing problem!

  • Review 119 (2024-12-12 - Rating: 5)

    Great service- they were timely, honest and went above and beyond to make sure we were taken care of. Koa T and Josh F are the best!

  • Review 120 (2024-09-19 - Rating: 5)

    I get very professional service from this company every time. The technicians are very knowledgeable and help me make informed decisions for my house. Thank you John V, and everyone else who has visited so far 🙏🏻

  • Review 121 (2024-08-01 - Rating: 5)

    Dawson, our Tech was very friendly, on top of his solution to fix the problem. Bacon was on-time and kept us updated on the repair. Excellent Job Dawson!

  • Review 122 (2024-06-07 - Rating: 5)

    I called and was able to get a tech out quickly. Cayden was wonderful. He came in and found the problem with our sink almost immediately. Josh ran the camera to confirm. They also educated me on several potential issues. Since we have only been in this house 2 months, these things were very good to know.

  • Review 123 (2024-08-27 - Rating: 5)

    My technician was very thorough, explained things carefully, did not push me into buying anything I didn’t want. I really can’t say enough about this guy. Excellent job!

  • Review 124 (2024-06-10 - Rating: 5)

    Highly recommend their services for any home repairs they offer.Always great and prompt customer service. Technicians always provide great, friendly service and are always super knowledgeable.Ive not had a bad experience yet with any of their services albeit for one issue where an A/C duct came loose from the unit and was no longer blowing air in a couple of our rooms after previous work was completed. They promptly came out and fixed the issue with the duct that had fallen off at no cost to usWill still gladly do business with them in the future.

  • Review 125 (2024-09-26 - Rating: 5)

    Chase quickly analyzed the problem and provide videos and photos of the plumbing issue. He fixed the issue quickly and was very friendly. I would recommend Bacon Plumbing to everyone.

  • Review 126 (2024-08-12 - Rating: 5)

    I highly recommend Bacon Plumbing. The plumbers that came to my home were very polite, friendly and knowledgeable. They fixed my water leak and cleaned up afterwards. I was very impressed with them.

  • Review 127 (2024-06-10 - Rating: 5)

    I am impressed with Bacon plumbing services. I have had two major unrelated incidents lately and the professionalism, quality, and efficiency of service is the best Ive experienced. They can do everything and fast! Yesterday SethC came and replaced my under sink garbage disposal which stopped working after a recent storm and power outage. I watched how-to videos and tried everything. He had more tricks up his sleeve. And he gave me options. Seth was able to get the old disposal going, but it did leak. And it is old. So I had him replace it with a new one, which had in his truck and did very quickly. I am so happy now. That disposal has been a problem for a couple years. Now I dont have to worry.

  • Review 128 (2024-07-26 - Rating: 5)

    I recently used bacon for an emergency electrical situation around eight at night. My usual electric company that I use does not do after hours!Just last week, I called Bacon for my HVAC system and they replaced one of my entire HVAC systems. They were very easy to work with and the price was right. The east side of my house is now nice and cold! I can’t wait to use a new furnace when it gets cold outside!Everyone I’ve dealt with (on the phone or in person) at Bacon has been very professional, knowledgeable and responsive!I highly recommend this company for all of your issues !

  • Review 129 (2024-07-24 - Rating: 5)

    Called with a drainage plumbing issue and on the same day as stated by dispatch. Dawson Grimes, a professional plumbing technician from beginning to end. evaluated the plumbing issue, then proceeded to solve the plumbing issue.Thanks ! Dawson is an employee, ( if I had a company), I would be proud to have on my team as Im sure Bacon plumbing is.THANKS!

  • Review 130 (2024-06-07 - Rating: 5)

    Overall Bacon is awesome and the friends and family plan is a great value. I have gotten maintenance, repairs, as well as service work done. They are competitively priced, professional, and are a great company. Recently I had some electric work done and Austin was outstanding to work with. Highly recommend Bacon.

  • Review 131 (2024-06-14 - Rating: 5)

    Bacon Plumbing was able to come out same day and fixed our plumbing issue super fast!! I appreciate Jon E. and the Bacon team for helping us on a holiday weekend. Jon provided some excellent tips for managing things going forward.Thanks so much!! ❤️🥓

  • Review 132 (2025-01-02 - Rating: 5)

    Brad was fantastic and very thorough! He completed the task in a very timely manner. Brad is an asset to Bacon plumbing

  • Review 133 (2024-06-18 - Rating: 5)

    I had an issue with the doorbell not ringing and was charged $293.25 to reconnect a loose wire in the home which took all but ten minutes.I was connected to Bacon Plumbing through a third-party source. I had a great experience with Desiree who explained that this was nothing that was uncommon. I agreed to a $39.99 trip charge. She was very pleasant. The service tech was also pleasant. The issue I have is due to lack of understanding of the mechanics of a doorbell works, I only checked the wires on the outside neglecting the wires inside the home. Once the tech checked outside with a voltmeter and found power, he immediately checked the box where the sound was emitted from. Instantly we both seen a dangling wire. He reattached the wire - problem solved. He magnanimously agreed to waive the trip charge in lieu of $293.25 total charge. Essentially, I was charged between $897.75 and $1759.50/hr. I was promised a call back to discuss the charges which to date has not happened.After receiving a call, a few days later, and having the miscommunication explained, I have updated the comment and my rating to reflect my satisfaction with the outcome and resolution provided.

  • Review 134 (2024-06-25 - Rating: 5)

    Mr. Andrew Brown was very knowledgeable, great customer service! Something thats so hard to come by these days! Very happy with professionalism and thoroughness. Explain in details issue and how to solve. Thanks again will definitely use in future!

  • Review 135 (2024-10-24 - Rating: 5)

    Blake C did a great job even though he couldnt find the leak. He was very professional and informed me of what would be the next step to finding the leak. Thank you Blake C.

  • Review 136 (2024-08-01 - Rating: 5)

    Technician was knowledgeable, polite, took time to explain, and offered suggestions and advice. So refreshing instead of only going for the sell. The phone was answered promptly and service came out that very day.

  • Review 137 (2024-09-24 - Rating: 5)

    Nate was very professional and courteous. He showed great interest in our issues and spoke knowledgably about plumbing. I believe he is an asset to the Bacon team.

  • Review 138 (2024-12-06 - Rating: 5)

    Andrew was very professional, and explained what caused my problem. I had done something really dumb, but he was very nice about it.

  • Review 139 (2024-09-03 - Rating: 5)

    Best service I have had here in Texas. Quick, responsive and attentive to your needs. Will certainly use this company again, if required. Thanks!

  • Review 140 (2024-09-05 - Rating: 5)

    Very good and listen to what has been done to our air conditioner in the past and very honest on what needed to be done and made good suggestions on steps we need to take. Very happy with the service provided and tech was very knowledgeable.

  • Review 141 (2024-06-09 - Rating: 5)

    Taylor was very patient and made sure my concerns were addressed prior to booking. Chad was courteous, prompt, and immediately knew how to solve my issue. I appreciated the photo and information of the technician prior to arrival. Will definitely call again if I have plumbing issues in the future!

  • Review 142 (2024-06-06 - Rating: 5)

    Bacon has come out to our home several times and they have been very professional. We are pleased with the services and plan to use our friends and family plan in the future. Andrew from the electrical department was very helpful, knowledgeable and professional. We are most grateful to Bacon.

  • Review 143 (2024-10-08 - Rating: 5)

    Great service! Friendly, thorough, and detailed. Cody did a great job and worked with us to keep the price reasonable.

  • Review 144 (2024-06-10 - Rating: 5)

    Brad was very polite, professional and thorough. He explained everything in detail and offered to show me exactly what the issue was. He took videos along with a lot of photos. At the end of the appointment he laid out all of my payment options. I liked that he wasn’t trying to push me in the most expensive direction. He was there to help guide me on my decision, not force me into something I wasn’t comfortable with, which I appreciate.

  • Review 145 (2024-11-05 - Rating: 5)

    Jimmy H. Came to the rescue. Thank you Jimmy the service was top notch. He even stayed for our co-op to show up so we wasnt left in the dark.

  • Review 146 (2024-07-25 - Rating: 5)

    Water leak gone! Great job and excellent customer service. Tech was courteous and finished by replacing a pipe from the outside within an hour. Thank you!

  • Review 147 (2024-07-01 - Rating: 5)

    Called on a non-urgent matter, Tech(Brad) was out the same day. He was professional, knowledgeable, and thorough. Customer Service over the phone setting up appointment and performing the promised follow up was also outstanding

  • Review 148 (2024-05-24 - Rating: 5)

    Not only is this a small and family owned business, but I absolutely was blown away by Josh. He was absolutely incredible and makes me want to give this company 20 stars. Not only did he check everything out, but was so much more thorough than almost anyone else I have ever hired for any sort of work related to my plumbing. This company blows almost every other company out of the water. They should have platinum awards for professionalism, customer service, and quality of service. Josh was so impressively knowledgeable about everything that I was able to think to ask, and filled me in on what would be a solutions to my problem. Any other issues I have with my home, Bacon is who I am going to call. I am a mix of grateful & excited to have found this company. Also, their warranty is way better than anyone’s. Thank you so much Bacon and Josh!!

  • Review 149 (2024-08-03 - Rating: 5)

    I will definitely use you guys next time there are issues. Everything went extremely well, perfect fix, extremely professional and overall a great experience! Thank you Kaden S., Lela C, and Jared P! Yall are the best!

  • Review 150 (2024-09-08 - Rating: 5)

    This is the 4th time Ive had to ask them to come out and the guys are professional and nice!!! They know their stuff!!! They strike up an easy conversation as they work and explained what needed to be done. Im a highly satisfied customer!!!

  • Review 151 (2024-05-08 - Rating: 5)

    Hector came out to my dad’s condo due to his AC not working. He was extremely professional and very knowledgeable. He explained the issue and the choices we had and was very thorough in doing so. Hector and his supervisor David walked us through their financing option as that’s what we were interested in and it was a fast, easy process! My dad is excited to have his AC back. Thank you Hector and David for the excellent customer service we received. Highly recommend to friends and family!

  • Review 152 (2024-06-16 - Rating: 5)

    An excellent company and group of compassionate, and knowledgeable people. Austin Lewis offered exceptional and fast service, explaining everything he was doing in an easily-understood way and going above and beyond on a Saturday to help me out when my air conditioning went out on a Saturday. I’d recommend this company wholeheartedly.

  • Review 153 (2024-04-19 - Rating: 5)

    The work is unquestionably of exceptional quality, surpassing all expectations, and it is truly worth every penny. The level of professionalism displayed is simply unparalleled, and the friendly demeanor adds an extra layer of reassurance. Got to me fast!

  • Review 154 (2024-07-27 - Rating: 5)

    I do not usually respond to surveys, but I was so impressed with the technicians and the quality of the work they did. They were very professional and informative. Would highly recommend Bacon

  • Review 155 (2024-10-04 - Rating: 5)

    Cristian was knowledgeable and a polite young man. I will always use Bacon Plumbing in the future. He explained everything he was doing. Really outstanding service. Cristian will be my plumber from now on . I would recommend Bacon Plumbing to anyone.

  • Review 156 (2024-06-24 - Rating: 5)

    Educated, articulate, polite & skilled. Professional & efficient - I will use Bacon again. Their Tech Christian put in a water line to my new frig - he was excellent & completely cleaned up after his work.

  • Review 157 (2024-06-03 - Rating: 4)

    Scheduler and Dispatcher did an amazing job providing me with discount availability and updates on technician arrival time.I feel the technician needs some more work breaking things down for the customer and providing more detailed follow up notes. I received a quick summary with an overload of pictures.

  • Review 158 (2024-05-20 - Rating: 5)

    Dylan and Aaron were amazing electricians and provided an excellent experience when replacing our home’s outdated electrical panel. We knew when we moved in that the electrical work from our inspection was going to be top priority. Dylan came out to give the estimate and explained everything thoroughly. What really stood out was his excellent customer service skills, we wanted to hire a team that was personable and we knew would do a great job. When getting quotes from other companies, we immediately knew that Dylan and the Bacon team were going to be the ones. Prior to work, Dylan helped guide me through the phone call with our power company. On day of, they arrived early, got right to work and finished in a timely manner. If you are ever looking for a great electrician, Dylan is your guy!

  • Review 159 (2024-06-20 - Rating: 5)

    Jason was very helpful and informative. This was first time having an issue with my condensation drain. Jason went over the issue as well as gave recommendations. Will probably get the membership later on 😊 it did sound like a great deal.

  • Review 160 (2024-11-06 - Rating: 5)

    Bacon is first in quality in virtually everything except price. Their technician was top notch customer service. Tyler was excellent

  • Review 161 (2024-06-30 - Rating: 5)

    I called about 20 companies to come out after hours at about 9pm last night due to the capacitor failing/failed. I have tenants in the property and could not wait until the next day as hot as it is and Bacon came through! Austin was thorough, explained what happened and commended my tenant for knowing what was wrong! Repair was completed within 30min of his arrival, system back up and running! I can not thank Bacon enough as all other companies said open 24hrs but they all said no availability until Monday or Tuesday, sorry... I signed up for their yearly plan because they came out and I felt very confident they will do right by me moving forward as I will do the same! Thank you Austin Lewis & Bryan S... superb service!!!

  • Review 162 (2024-09-05 - Rating: 5)

    Quick, informative, and friendly. Everything you would hope for when looking for a service provider. Ill definitely be using them again for other services as well. Thank you!

  • Review 163 (2024-10-14 - Rating: 5)

    You have one great employee. Friendly,considerate and professional. Hes a keeper. Got the job done quickly and expertly. Great job. Thanks!

  • Review 164 (2024-06-12 - Rating: 5)

    My AC was out and the tech that was sent out to me was incredibly professional, friendly, and educational. I am an insatiably curious learner and I ask lot of questions. He didnt have to answer or entertain my company, but he chose to anywayBy the end of it, we became friends. Thats service! Whats more, the charge, while not exactly cheap, was fairly priced for the work. Ive done similar repair jobs myself, but it would have been far more harrowing and taken much longer. To have someone out within an hour or two of my AC failing and having it fixed in ~40 minutes is well worth the cost!

  • Review 165 (2024-12-19 - Rating: 5)

    Jorge is very knowledgeable, explained options, just great to work with. Highly recommend his expertise.

  • Review 166 (2024-11-13 - Rating: 5)

    Brett was great. Very knowledgeable, nice and was able to explain things to me in a way that I understood. Super great guy.

  • Review 167 (2022-09-17 - Rating: 5)

    Used these guys for electricity issues and plumbing issues.Both times, ive had to call Bacon theyve been able to get someone out either the same day or the next day.Each time the techs have been helpful, knowledgeable and more than willing to answer questions.Cost is comparable to other companies in the industry, and they do have a family plan that takes off 15% from any repairs done. Which i think is worth it.

  • Review 168 (2024-05-07 - Rating: 5)

    First time using Bacon Plumbing, came for an estimate to hook up a whole house water filtration system. Cristian & Dylan provided exceptional service and took pride in their work. Highly recommended! Also worked with me to get this project completed within expected budget. Professionals! Thank you again, job came out excellent.

  • Review 169 (2024-09-18 - Rating: 5)

    These guys are the best. Knowledgeable, courteous, and genuinely concerned about the Saftey of their client. They are my go to for prompt service for plumbing and electrical.

  • Review 170 (2024-06-14 - Rating: 5)

    I couldn’t say enough good things about these men. We had to have a full A/C replacement, get an entire fuse box and new water heater. Brad, Alexis, Diego and Andrew were only a few of the names I got but they were all amazing. This company really does employ good people. And their work matches. Thank you all and whoever worked on the Collins job in Fort Worth. I hope y’all recognize this group.

  • Review 171 (2024-12-06 - Rating: 5)

    Jakob is a Very polite and knowledgeable young man. he completed his task swiftly and successfully. He is a credit to your company

  • Review 172 (2024-04-09 - Rating: 5)

    The Bacon team has been nothing but helpful, honest, dependable and has done high quality work every time they come to our property. Jacob is very trustworthy and extremely responsive when I have questions or concerns. Chance was helpful, put my mind at ease and reassured me that they would be able to take care of any issue that we had without trying to up sell anything. Bacon is the only plumbing company we will use moving forward.

  • Review 173 (2024-07-06 - Rating: 5)

    Everyone from the call to the tech were amazing. Jacob showed up quick, explained everything, and took care of the problem super fast. Would definitely recommend Bacon for service and repairs!

  • Review 174 (2024-06-18 - Rating: 5)

    Cristian Herrera with Bacon Plumbing is an outstanding worker. He removed my two water heaters and installed a tankless water heater without the help of anyone else. Very neat work on the exposed plumbing and cleaned the work area when he completed his task. He has checked and double checked on me to make sure all is operating as promised. If you can get Cristian Herrera on your project, you will not be disappointed. Great job Cristian.

  • Review 175 (2024-06-18 - Rating: 5)

    Bacon Plumbing Heating Air Electric did a great job on our bathroom plumbing. When he couldnt find the part needed he didnt just say sorry we cant fix it, he found a place that had it, drove the extra way to pick up the small part and install it!! I will for sure be using them again!!

  • Review 176 (2024-10-12 - Rating: 5)

    Very prompt and professional. Took the time to explain not only the service required, but also the cost. Very patient and polite in answering questions I had.

  • Review 177 (2024-09-11 - Rating: 5)

    Sedrick Rose was a nice and friendly man. He checked out our system and gave us good feedback.

  • Review 178 (2024-07-16 - Rating: 5)

    My tech, Chris, was outstanding and did a thorough and exceptional job cleaning my inside system top to bottom, replacing the blower/fan and replacing the pad for my sinking condenser unit outside. I was so pleased I signed up for them to do my HVAC servicing moving forward! I highly recommend. Try them and youll find out why Everyone Loves Bacon ! LOL!!7/16/24 Want to give a BIG shout out to the Service Manager , David. David followed up with me to get something that was missed taken care of very quickly. Many thanks!

  • Review 179 (2024-06-10 - Rating: 5)

    Bacon provided excellent service including answering questions at 11:30 pm on a Saturday, and provided first window service next day. The tech did a great job and was prompt and courteous. Handled the dual heater replacement single handed in one day! Thanks

  • Review 180 (2024-06-28 - Rating: 5)

    Bacon has always come through for me for plumbing, electric and AC work. My water heater quit last night. I had a new one in today by noon. While they are a little pricier in services on average, they always work with me to find the best economical choice and stand by their work. Thank you today to Adrian A., Marcos M., Marcie S., Bailey C., and Gustavo C.

  • Review 181 (2024-12-13 - Rating: 5)

    Great service and fast results tech Daniel Lynn was great fast efficient and got the job done in no time

  • Review 182 (2024-07-24 - Rating: 5)

    Bacon was able to send Austin to my home for HVAC repair the very next day when other vendors were days out for availability. Austin was knowledgeable and friendly.

  • Review 183 (2024-08-14 - Rating: 5)

    Very professional and honest!! Would recommend them. They spent time explaining the process to me and gave me a great price for repair.

  • Review 184 (2024-05-31 - Rating: 5)

    Your service technician Alex did an outstanding job today. He was very professional and provided a complete picture of my AC system. He provided Photographic examples of what’s going on with my system. I really appreciate how well he did and your company Bacon for today’s service. Feel free to give Alex a raise. He did great!

  • Review 185 (2024-07-06 - Rating: 5)

    Had an emergency electrical problem and Bacon was out to the house in about an hour. Kyle checked everything out, explained the problem, fixed it, and everything was up and running in no time. Bacon checked to make sure everything was working ok. Best service by far...

  • Review 186 (2024-05-23 - Rating: 5)

    Gladys,John were great.Our Plumber Hunter Morgan was AWESOME. He was professional, explained all that needed to be done.and did an excellent job. We also had fun, I like that.I highly recommend Bacon.

  • Review 187 (2024-06-18 - Rating: 5)

    Our HVAC system had been malfunctioning for a whole week, due to electric problems and it felt like we were enduring a terrible ordeal. The level of service we received from Bacon was unmatched. After another company failed to resolve our issue, we were concerned that fixing this issue would be both impossible and unaffordable. But when we contacted Bacon, the communication from the very beginning was exceptional. Austin Tweedy, in particular, demonstrated incredible skill and expertise. He addressed all our concerns, kept us informed at every stage of the process, and efficiently completed the job in under an hour. The affordability of such top-notch service still astonishes us. From now on, we will rely on Bacon for all our electrical, HVAC, and plumbing needs.