Roto-Rooter Plumbing & Drain Services

Photo of Roto-Rooter Plumbing & Drain Services

Located in Pueblo, Colorado

Address: 521 W 3rd St, Pueblo, CO 81003, United States

Phone: +1 719-542-9170

Rating: 4.6

Services

  • On-site services
  • Repair services
  • Appointment required
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Contractor
  • Drainage service
  • Excavating contractor
  • Repair service
  • Water jet cutting service

Photos

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Comments

  • Review 1 (2024-11-30 - Rating: 5)

    We had a backed up sewer line in our basement. Called the office and the receptionist was fantastic and helpful and got someone out within a couple hours. Thank you. Dante showed up to our house and did a great job with repairs, made sure everything was done and took great care of our house as well. Thank you outstanding service.

  • Review 2 (2024-12-25 - Rating: 5)

    Wouldnt you know it.... Christmas morning starts with our main line backed up. Hated to make anyone come out but didnt have much choice. Jared arrived promptly and was amazing. Diagnosed, unclogged and gave us great advice to avoid the issue in the future. He was professional, kind and didnt make us feel we were bother but a priority. We appreciate such great service!!

  • Review 3 (2024-10-11 - Rating: 5)

    Jared Krumholt was wonderful. He took the time to explain everything he needed to do at our house. He was professional and respectful of our home and did a fabulous job cleaning out our septic lines. Gave good advice and ideas for going forward. The lady on the phone at their office was so kind and helpful when we called. I highly recommend this company.

  • Review 4 (2024-12-21 - Rating: 5)

    JM arrived on a Saturday, he promptly and properly diagnosed our problem! He then quickly resolved it. Drains were working in no time!He was professional and fully advised us of the costs and possible issues prior to performing the work. He left everything cleaner than it was when he arrived! Well done JM!

  • Review 5 (2024-09-04 - Rating: 5)

    The tech was knowledgeable and professional and his work reflected that. He was training a new guy that was working alongside him as well who got right in on the work too. They snaked each way twice like he said he would do when estimate was told before he got started. I was happy to have the issue taken care of before any major issues happened. Thanks to Roto Rooter techs and the quality of work they do provide, I will continue to call them first for my preventative maintenance.

  • Review 6 (2024-09-08 - Rating: 5)

    Our experience with Jared was excellent. In an urgent situation it was a relief to have someone respond and arrive within 30 minutes and have the problem identified and fixed in under an hour and a half was fantastic. Jared was friendly and professional and was thorough and upfront with pricing possibilities and in the end we were fortunate it was the lowest price (which was still a bit much but understandable because it was an emergent call). Overall I would not hesitate to recommend.

  • Review 7 (2024-06-02 - Rating: 5)

    Roto- Rooter is amazing I highly recommend. My cat was stuck in a cement hole that was 7 ft deep she was stuck in there for week no one wanted to help but when I called Roto Rooter no question asked they sent Jared out after about hour and half he got her out and didnt give up!! I give huge shout out and thank you for getting my fur baby out!!Thank you so much!!

  • Review 8 (2024-11-25 - Rating: 5)

    First let me say, if I could give more then 5 stars, I would. After a run around with another major company this past weekend (charging me way more then what was told and confirmed many times by me about work, prices etc. for work done 2 seperate days). We even had another appointment set for same day (with that same company that I definitely canceled) I went with my gut and called Roto-Rooter. I explained the situation to nice lady in the phone and within the hour I had Jared at my door (Which by the way, nicest gentleman ever. Clearly told me everything upfront, what he was going to try and do, what the problem could be and how he can try and fix it one step at a time. He clearly laid out the prices, everything! I was clearly upset with the MESS we had with the other company and really didn’t know or what to believe. I explained that to Jared (which by the way has done great work at my house before) he was very understanding and like I said explained everything and clearly NO surprises/No surprise fees..higher totals !!! He did his work fixed my problem and explained what fixes I should do in the future. Listen, I write reviews and I read reviews that’s the only way you can truly tell if a company is going to give you great service, I feel. I HIGHLY recommend both Roto-Rooter and especially Jared for his excellent service! Give him a raise, a promotion! I got the complete opposite with the other major company in our area! Stick with a company that gives you awesome service A+ service! Will definitely be using Roto-Rooter again in the future!

  • Review 9 (2024-10-02 - Rating: 5)

    Jared Krumholt was an absolute professional. He was knowledgeable, helpful, and went above and beyond to answer all our questions. After completing his work, he cleaned up thoroughly and provided additional insights on other issues he noticed. We felt reassured knowing we could rely on such an experienced technician. I highly recommend Roto-Rooter for their reliability, professionalism, and caring staff. They’ll always be top of mind whenever you need help or have questions.

  • Review 10 (2024-12-19 - Rating: 5)

    JM was patient, capable and hard-working! He fixed my problem and was gracious with explaining things to me. I will use Rotor-Rooter again and ask for him.

  • Review 11 (2024-11-15 - Rating: 5)

    RotoRooter is fabulous. Came to repair broken pipe ASAP and was professional and polite. We appreciate you coming on short notice. Thank you

  • Review 12 (2024-06-28 - Rating: 5)

    D was phenomenal! He told me before he started that he was confident in clearing our clogged drain on our sink. When the first attempt resulted with no luck, he went back and cleared as far as the snake would reach. That was exactly what we needed after my 25’ hand snake was not enough. He not only cleared the drain but offered some helpful tips while he was working.

  • Review 13 (2024-07-12 - Rating: 5)

    I recently engaged Roto-Rooter for a drain issue. It felt like they actually WANTED my business. The scheduler was nice and the technician, Jared, was courteous and professional. The job was done the next day. Thank you.

  • Review 14 (2024-09-24 - Rating: 5)

    JM did an amazing job, very professional and knowledgeable. I love using Roto Rooter fair prices and always a great experience.

  • Review 15 (2024-09-09 - Rating: 5)

    Jared K. Was very good and ran the snake through our line in the school building . He did a great job I would recommend Roto Rooter to anyone. Thank you Randy P.

  • Review 16 (2024-08-14 - Rating: 5)

    Clay was very easy to work with and provided many valuable suggestions. He took on the challenge of tracing existing buried irrigation pipe with ease. Highly recommend!

  • Review 17 (2024-12-23 - Rating: 5)

    JM was awesome! Fair prices and great warranties! I Would highly recommend JM and Roto Rooter.

  • Review 18 (2024-09-15 - Rating: 5)

    Called for an emergent issue, the responded quickly even with us living out of town! They were friendly professionals and were able to resolve our issue with no hassles!

  • Review 19 (2024-06-05 - Rating: 5)

    Office staff was amazing. I cannot remember her name, but she treated my specific circumstance with SO much compassion that her kindness made me cry. And Jared was amazing in his own right. Took care of my issues and advised of options for the future. Thanks SO very much for the wonderful experience with your company!

  • Review 20 (2024-06-06 - Rating: 5)

    Jared was very knowledgeable, helpful and professional. He took care of our drainage issue. Recommended product to keep it clear and honored your guarantee. We’re very pleased and will use Roto Rooter again! Thank you!

  • Review 21 (2024-04-18 - Rating: 5)

    I was having slow draining problems in bathroom tub. I called Roto-Rooter Plumbing &Drain Service. They came out in a timely manner. A young man by the name of Jared came to the residence. He was very polite and friendly. He diagnosed the problem, told us what needed to be done, and gave us a price quote. He went to work. When he was done, the drain worked perfectly.I would recommend there Service 100%

  • Review 22 (2024-10-26 - Rating: 5)

    Jared M ...was very efficient and professional. And would highly recommend him and your company to friends and family.

  • Review 23 (2024-09-25 - Rating: 5)

    Showed up early and did an awesome job. Cleared the root and was done within an hour. Highly recommended.

  • Review 24 (2024-09-12 - Rating: 5)

    Jm is a awesome excellent person. he did a great job, will call again.

  • Review 25 (2024-03-30 - Rating: 5)

    They were very nice and friendly!They came to my house at the promised time to light my water heater but it was more than I could afford to pay for a 2 min job so I declined service.But I thanked them for coming out and I appreciate their time!

  • Review 26 (2024-09-03 - Rating: 5)

    Thank you Jared for the great job you did on my clean out. I appreciate your transparency when explaining the work you were doing.

  • Review 27 (2024-04-11 - Rating: 5)

    Call Roto-Rooter they sent their worker out and he show us where the leak was on water heater. The plumber they sent was a guy named Clay he said he could be out the next day to replace the old twenty year old 40 gal with a 50 gal I requested at about 10 am and would take about 4 hrs he fixed so it would not leak over night. The next day Clay show up with everything he needed and hauled it down to the basement. It took a little longer to install and remove old one because he did alot to bring the install it up to code but in the end he did a Great Job. 👍

  • Review 28 (2024-09-07 - Rating: 5)

    Jared was very professional and knowledgeable! He got our drains flowing quickly and thoroughly!

  • Review 29 (2024-02-12 - Rating: 5)

    The Roto-Rooter tech was very informative. He exhausted every avenue I had to resolved my issues with my plumbing. When nothing worked we came to solution to fix the problem. He was courteous and efficient. Roto-Rooter plans to return to address my issues. The appointment is already scheduled. I will have Roto-Rooter address future issues when my budget permits it. We have a old house 🏚 that needs work.

  • Review 30 (2024-06-06 - Rating: 5)

    Good Morning. Debra scheduled Jered right away for our kithen sink blockage. He took care of it and charged a fair price. Very personable. Thank You.

  • Review 31 (2024-05-28 - Rating: 5)

    Service is timely and professional. Dante did a great job in digging up my buried clean outs from underground and extended the sewer pipes above ground and now the clean outs are exposed as should be. Nice work!

  • Review 32 (2024-03-15 - Rating: 5)

    I was very impressed with the response from Roto Rooter. I called and they said that someone would be out shortly. Clay showed within an hour and did an excellent job of troubleshooting the issue and repairing. I called 8 plumbing companies in the Pueblo area and none of them could not send anyone out for days.

  • Review 33 (2024-03-05 - Rating: 5)

    Donny was great! He fixed the problem and cleaned up afterwards. He was really friendly and professional. Hopefully I won’t have another problem for awhile, but I would definitely recommend!

  • Review 34 (2024-10-08 - Rating: 5)

    Jared was very professional with his expertise and time. Very Thankful for this service. Thanks Jared.

  • Review 35 (2024-06-07 - Rating: 5)

    I am extremely satisfied with the Roto-Rooter employee you sent to my house, he was extremely courteous and helpful. He went above and beyond.

  • Review 36 (2024-01-24 - Rating: 5)

    Jarred Martinez is a badass plumber, keeps it straight and does great work. Professional all the time, Id give him more stars if I could. Such a great experience with him helping to take care of my home.

  • Review 37 (2023-08-20 - Rating: 5)

    Woke up early Sunday morning with my toilet and shower backed up call Roto-Rooter and Justin and jared came out in a flash guys educate us on a few things This guys knew what they were doing Great customer service Polite. Great service and came in on a Sunday early morning. Called 3 other companies witch on their site said 24 hour service but they said Tuesday or Wednesday they can have someone here call Roto-Rooter they had someone @ my door in 30 minutes..Great Job guys...

  • Review 38 (2022-09-15 - Rating: 5)

    Everyone was absolutely amazing! Thank you Clay and John for being so nice and easy to work with! The dispatcher, I think her name was Mary, is such a sweetheart! They got us scheduled as quick as they could and came the next day and fixed our leak issues! Also taught us some pointers for our toilet! I cannot thank you all enough! So thankful our issue didnt break the bank either! Highly recommend getting your plumbing needs taken care of with these guys! Thank you again!!

  • Review 39 (2024-04-02 - Rating: 5)

    Dante Sandoval did a Great job clearing our sewer line. Very polite and Very well manners. Its people like Dante that the world needs more of. Thank You Dante for making our day.

  • Review 40 (2023-03-30 - Rating: 5)

    Finding a sewage backup in the basement at 12:30 in the morning is not a great experience. Johnny and his crew were able to quickly clear the clog. Then we discovered that the sewer line connecting to the main had cracks, breaks, and holes. They were able to repair it in 3 days and kept it in budget. They were kind, courteous, and respectful. I would highly recommend them to anyone.

  • Review 41 (2024-05-20 - Rating: 5)

    Customer service was great, technician knew what he was doing and he was very professional. Very flexible in working with our busy schedule

  • Review 42 (2024-05-19 - Rating: 5)

    We had to have a sewer line replacement was super inconvenient but thus team got it done quickly and even after a small hiccup that was also fixedThe boys are all respectful sweeties and my dogs loved them which is all I need to know theyre good people

  • Review 43 (2024-01-30 - Rating: 5)

    D was AWESOME! It took 2 hrs for him to get the clog cleared, but he didn’t stop til it worked. So thankful he explained every step and was so kind.

  • Review 44 (2022-09-29 - Rating: 5)

    Had a major blockage in our main plumbing lines. They immediately responded within 30 minutes of my call, diagnosed the issue, and unblocked the lines. Matt was Very Professional, Knowledgeable, and Friendly. The cost was very reasonable and far better than estimates from other local companies. Will def recommend to family n friends, Thank U!

  • Review 45 (2024-03-28 - Rating: 5)

    They were very responsive, quick working and very knowledgeable. He was able to come earlier than the appointment time, and finish within 30 minutes! Hopefully I won’t have any needs anytime soon, but will know who to use.

  • Review 46 (2023-02-08 - Rating: 5)

    The service provided by Roto Rooter was excellent. All the people involved were professional, kind and explained everything when asked they worked hard on a very difficult sewer installation line and were extremely professional explaining every step as they went along. I had tried three different excavators in the Colorado City area who were either nonresponsive The service provided by Roto Rooter was excellent. All the people involved were professional, kind and explained everything when asked they worked hard on a very difficult sewer installation line and we’re extremely professional explaining every step as they went along. I had tried three different excavators in the Colorado City area who were either nonresponsive or didn’t do the appropriate work with the appropriate permit From the county. This is the only company that I could get to respond to fixing a very difficult sewer line replacement. They worked in frigid weather and let me know each step of the process. I would recommend hiring this business over any business in the Colorado City right Pueblo in Pueblo West area , excellent service and they stuck to their bid even though I know they lost money on my project. Honesty, integrity, professionalism that sums up the Roto Rooter service that I obtained.

  • Review 47 (2019-08-16 - Rating: 5)

    The staff that booked my appointment was friendly and the quick turnaround for the appointment was convenient. Devin, the repairman, was very friendly and informative. He did a great job, at a fair price, and was thorough to ensure there were no other underlying issues with my plumbing. The overall visit and charge for working on all of the plumbing in my home was cheaper than numerous other plumbing companies to just come and look (one company told me it would be $300+ just to assess the job). Would definitely recommend Roto Rooter and will be calling Devin for any plumbing issues. Thanks!

  • Review 48 (2023-05-24 - Rating: 5)

    We had water backing up into our basement. Jared got here within an hour and took care of the problem. He was super professional, fast, clean, and thorough. If you’re having drain issues do give them a call.

  • Review 49 (2022-08-30 - Rating: 5)

    Great service, quality, care, and pricing. Roto Rooter doesn’t charge a service fee to come out and check on your issue. They are efficient and thorough with everything they do! I love doing business with this company and will recommend them to everyone who needs their services.

  • Review 50 (2018-04-22 - Rating: 5)

    I will only use Roto-Rooter serving Pueblo West! Amazing customer service and quick repair with upstanding communication! Devon listened, informed me of what to do immediately and got me scheduled next day, Chris was creative and performed repair with consist communication on status and Diane at the office was extremely kind and even picked up my signed invoice for me at my home due to my work schedule! Highly recommend!

  • Review 51 (2016-01-30 - Rating: 5)

    All the staff were extremely helpful. Evan was great on the phone and Andrew and Danny came to our house for the service call. They communicated great via the phone letting us know when they would arrive, and were courteous at our house. They fixed our problem within an hour. Highly recommend Roto Rooter!!!

  • Review 52 (2022-04-13 - Rating: 5)

    The service man that cleaned the clogged sewer line was a great person to be around and a true professional. His name is Kyle and he is a great asset for your company. I hope that you could thank him once again on my behalf . Thank you very much for the great service.

  • Review 53 (2024-07-16 - Rating: 5)

    Our plumber was friendly and was able to get us up and running in about an hour!

  • Review 54 (2024-11-13 - Rating: 5)

    Excellent service, very polite efficient and courteous service man.

  • Review 55 (2016-04-30 - Rating: 5)

    Had a sewer back up in my main line. Rotor Rooter arrived within the time that they had told me. They were great with everything that they did to get my problem solved. There pricing is fair and the service was excellent. I will recommend them to all my family and friends.

  • Review 56 (2017-10-26 - Rating: 5)

    Because Home depot contractor was not able to install my new gas range, I called Roto Rooter. Within an hour, Chris was there,gave me a discount on the price, installed range. He even took the time to help me fit and screw down some paneling so it would have an even surface to sit on, making easy to pull the range or for cleaning. Very happy that I called them.

  • Review 57 (2019-08-02 - Rating: 5)

    We had a completely clogged main sewer line today. I couldnt contact Roto-Rooter until 5 pm. I immediately got a call back and Justin told me he could be right over. He arrived soon after and quickly and efficiently solved our drain problem. He turned a bad day into a good day with a quick visit.

  • Review 58 (2021-10-06 - Rating: 5)

    The 2 gentlemen were very professional and polite. They were on time and cleared my clogged drain quickly. They answered my questions and even advised me about how to properly cover the cleanout, because it was not covered properly. These 2 guys were great, and I appreciated their professionalism great attitude. I would recommend them to anyone.

  • Review 59 (2024-08-06 - Rating: 5)

    Super fast and professional. Called on a sunday and got someone to come out within 30 minutes. Walked me through everything that was going on and was upfront about prices. 10/10 super nice

  • Review 60 (2016-08-04 - Rating: 4)

    The service call was prompt and the individual who came out was very polite. He looked at all the problems I asked him to check and replaced and fixed the parts needed. All in all I was pleased. I use Roto-Rooter often and have always received quality service.

  • Review 61 (2021-07-27 - Rating: 5)

    I initially had them out to replace a tankless water heater and then a week later to repair my sewer line. The plumbers were awesome, professional and knowledgeable. My only complaint is their office staff, they were nice but would never get back to me. I had to call numerous times and ask the same questions. The response was always we will get back to you and they never did.

  • Review 62 (2021-09-02 - Rating: 5)

    Kyle and Devin were awesome! They came out and helped with our plumbing problem and were very professional and worked with us. They answered all our questions and took the time to show us everything we asked about. Will definitely be calling them if I ever need them again.

  • Review 63 (2022-01-19 - Rating: 5)

    Unlike their competitors Roto-Rooter Pueblo has advanced equipment that gets the job DONE. Plus, their technicians are knowledgeable, efficient and seem to truly care about keeping their clients happy. It’s rare for a company to provide a warranty for their services. Roto does! Plus, if there’s an issue they are there to make it right. I’m impressed. Great work guys!

  • Review 64 (2017-10-13 - Rating: 5)

    They were professional in every aspect of the job. Gave me a very affordable bid and a thorough and knowledgeable estimate. I would highly recommend their services to anyone who needs plumbing or sewer services. Alex was great from the initial call to the final completion of the sewer line repair. Thanks for the prompt, courteous, and professional work!!!

  • Review 65 (2016-01-06 - Rating: 5)

    We got home from a week away and found that our septic line had frozen closed. We called septic services and they made suggestions. I tried them all to no avail. So, I finally called you all back. You came the same day. It took less than 15 minutes to get the line clear. The men were very respectful and knew what they were doing. I am so very happy with the quick, efficient service rendered.

  • Review 66 (2020-11-19 - Rating: 5)

    After 2 other plumbers came to my home and failed to figure out why it reeked of methane and sewage, Devin from Roto-rooter came out and found the problem in 20 minutes and fixed it in a couple hours. He was incredibly professional, diligent, kind and most importantly got the job done where others failed miserably. The services were also incredibly affordable.

  • Review 67 (2022-01-06 - Rating: 5)

    Johnny came and repaired the kitchen faucet that was leaking down into the cabinet. He did an AWESOME job as usual. I have had other plumbing issues he has taken care of. I will not have anyone else work on my plumbing but him. If you need anything done ask for Johnny at Pueblos Roto-Rooter and he will get the job done fast and done right.

  • Review 68 (2021-09-03 - Rating: 5)

    Devin and Kyle went above and beyond to help us get our plumbing working again! We had called other plumbers and they could not figure out the issue, Devin was determined and in the end saved us from possibly expensive home repairs. We are incredibly grateful for the hard work and determination they showed us!

  • Review 69 (2015-09-14 - Rating: 5)

    I would like to commend Robert #61 for his excellent service. He has been to my house in Canon City three times for various plumbing issues. Robert is a professional, who is very competent, polite, and caring. I really like that he takes photos of his work before and after. Robert can fix anything, and has to be a great asset to Roto-Rooter.I would recommend Robert anytime, and prefer to use him even though he works from Pueblo West. Thanks Robert for your great work!Ron

  • Review 70 (2015-09-18 - Rating: 5)

    Amazing service! Our water heater broke and was leaking all over our basement. I called Roto Rooter and they had Robert out within 90 minutes. He was able to remove our broken water heater and replace it with a new one. He even had to find a special one that was short enough to fit in our basement and he did it with no problems! Water heater is running great, no problems!! Very fast, efficient service...will go through Roto Rooter again for any plumbing needs!!! Thank you!!

  • Review 71 (2019-04-26 - Rating: 5)

    My company has used Roto-Rooter numerous times to handle the frequent issues that we have had in a few of our many buildings. The service we received from Devin Stein has been very professional and always fast despite our location on the Chemical Depot. I dont even consider calling anyone else anymore.

  • Review 72 (2015-09-18 - Rating: 5)

    Really AWESOME, Speedy Service!! Came within an hour of us calling and figured out the line blockage plus had the job complete within an hour of arriving! The price was Very Fair and the service was exceptional! Would definitely call them again! Joe, from Pueblo

  • Review 73 (2022-03-05 - Rating: 4)

    Tyrus came to our house to clear a back up. He took the time to look at everything to find that best place to run his snake. Our house has multiple drains. He was very professional and did not waste time getting the job done. The only reason it is 4 stars instead of 5 is because of the cost of the job. However, he did give us a discount due to my military service.

  • Review 74 (2018-03-12 - Rating: 5)

    I was worried I wouldnt be able to schedule service on a Sunday night for Monday morning, but I did! Manuel showed up on time, and did so much work on two bathtubs and a toilet. I was confident in him reading all these reviews and he did a great job! I love that I can schedule calls online.

  • Review 75 (2015-11-17 - Rating: 5)

    Had an issue with our shower on a Sunday. Called Roto- Rooter and Dan was at our door in 30 mins of our call. He was very professional, knowledgeable and friendly. He took care of our issue quickly and allowed us to get back to our weekend. I would highly recommend Roto-Rooter to anyone with a plumbing issue.

  • Review 76 (2020-06-30 - Rating: 5)

    Clay was very friendly and did a great job unclogging my basement drain.Reasonable pricingOffice personnel Melissa was also very nice and professionalWill call them again for any issues in the futureHighly recommend. Thank you!!

  • Review 77 (2024-09-06 - Rating: 5)

    Jared was professional and speedy with the work. Only complaint is the price was a little high, but they were the only company able to help us same day.

  • Review 78 (2023-02-07 - Rating: 5)

    I have had to call Roto Rooter on a couple of occasions, all emergencies, and they’ve been able to get to me in a timely manner as well as fixing the issues every time! I will continue to use Roto Rooter as my plumbing services!!

  • Review 79 (2018-09-11 - Rating: 5)

    Any plumbing issues I have roto rooter has always fixed them. Chris is definitely an assesst to the company. He is professional and knows what he is doing. He is very thorough and does a great job. I request him every time and am always pleased with his work.

  • Review 80 (2014-08-10 - Rating: 5)

    Plumber arrived right on time, and was very friendly. Even though he was not able to clean the line completely due to part of it being crushed, he gave me a very good deal to snake, camera, and hydro-cut. I would definitely call them again!

  • Review 81 (2015-06-19 - Rating: 5)

    I could not be more pleased with the service I received! We had another discount company come out on 2 occasions to clear our line after our floor drain backed up all over our basement floor. This other company told us on both occasions that nothing was blocking our drain, no roots, nothing. We were told that there was possibly some dirt so we might have a cracked pipe under our basement that needs to be replaced. Only 6 days after this other company come out, our drain backed up again and I decided to call Roto-Rooter this time. I am so glad I did! This job required two people, as my clean-out access is located in my basement in a fairly inconvenient location. Both Josh and Robert were friendly and professional. They cleaned out the line first and pulled out a wad of... Roots! Yup, the main culprit of these types of back ups in my area of town that the other company somehow missed. Because of the report of possible dirt in the line from before, they went ahead, at my request, and took video of the line. They walked me through the video showing me in detail the one section of concern where the roots were growing in. They offered to provide a treatment to kill off the roots and prevent them from growing back for a year, which I agreed with. This treatment and their service is warrantied for 1 year, and their price was very fair. I now have a go-to company in the future!

  • Review 82 (2021-09-10 - Rating: 5)

    Needed someone to unclog my line and not only did they answer the phone quickly (unlike the other 10 services I called) They were able to get me in immediately! I will never try to go cheaper again. It was worth the price to get me in in 1 hour!!! Everyone else was saying a week to 3 weeks before they could come!!!

  • Review 83 (2023-05-04 - Rating: 5)

    The entire crew was friendly and very professional, I would definitely recommend Roto Rooter for all plumbing repairs, so grateful for the work they did.

  • Review 84 (2016-02-23 - Rating: 5)

    Called Roto-Rooter on 2/22/2016 and it was refreshing to hear an AMERICAN answering the phone. She was very professional and provided me with the information I needed and the time the technician would arrive.The technician called before arriving and upon arrival was very professional and was able to correct our problem in a timely manner. He cleaned up his equipment and provided a copy of the paper work and asked me to call in if we had any other problems.Thank you Roto-Rooter for a professional operation.Will recommend you if someone is in need of assistance.

  • Review 85 (2022-03-05 - Rating: 4)

    Roto router replaced a broken sink in the master bathroom. they were professional prompt courteous. We were kept informed the entire time of the repair. I would recommend them and their services.

  • Review 86 (2017-03-06 - Rating: 5)

    The repair men were very friendly, a team of two came out, found the problem, went for parts and they were done in less than 2 hours from when they first came. Quick and easy, they explained how everything works, and the best thing is their work is guaranteed for a year! Thanks Devin and Sam!

  • Review 87 (2019-06-06 - Rating: 5)

    Chris and his co plumber out of the Pueblo, CO area are the best, most knowledgeable professionals. They are dedicated to doing the best work in the most expedient time! They are compassionate and thorough. They reminded me of the TAPS team and said that theyve been compared the them before because at the same time they are clearing your pipes, they will clear your spirits! :D

  • Review 88 (2023-02-09 - Rating: 4)

    I was pretty stressed that my sewage line got clogged from tree roots in the neighbors back yard but I was very relieved when Justin showed up to Roto-Rooter my clean-out so I could flush my toilet. It was very expensive but I guess thats what you have to expect when a nightmare plumbing emergency happens on a Saturday. Thank you Justin for preventing sewage from backing up into my bathtub.

  • Review 89 (2018-11-12 - Rating: 5)

    Austin came out to redo a main line cleanout that another company had done not even 12 hours before. I felt uncomfortable with the previous company for not guaranteeing their work. He did an excellent sewer scan and then cleaned out the exterior Cleanout in our back yard. We had this done August 8 but the roots had started to grow in the clay sewer pipe. I am pleased with Rotor Rooter and they will be my go to in the future! It was a costly experience since I had to pay twice to get the problem remedied but lesson learned, always ask if the company guarantees their work and dont accept weird excuses about children dumping toys in the toilet!

  • Review 90 (2015-08-20 - Rating: 5)

    Robert from rotor rooter was a life saver.He came and put a new sewage ejector in my basement after it went out. I was shopping around for prices they where the most affordable and best place to go. They have great customer service except for the rude tech they sent out after Robert I didnt care for. If you want a plumbing issue to come out good and a respectful plumber ask for Robert.

  • Review 91 (2017-06-22 - Rating: 5)

    Scheduled the appointment online and heard within the hour from them. Mario was one of the fastest, most helpful people. He was able to find the problem and made sure that everything worked and constantly updated us to make sure we knew what he was doing. GREAT WORK!

  • Review 92 (2015-12-22 - Rating: 5)

    Roto-Rooter is great! We called them and they were able to come within a few hours. The employees are very friendly and helpful. It was definitely worth it to hire them. We will continue to use Roto-Rooter in the near future. Plumbing service couldnt get better! 🚽🛁 Thanks again!!! Would definitely recommend Roto-Rooter!!! 😊

  • Review 93 (2017-07-12 - Rating: 5)

    I had a clog kitchen drain on a Friday and all the plumbers I call couldnt come out until that Monday. I called Roto-Rooter and they were able to come out that same day. They were a life saver. Mario was able to come out and take of the issue. He was super friendly, kind and courteous. The job was done in less than an hour. Thanks Mario and the Roto-Rooter team.

  • Review 94 (2021-06-29 - Rating: 5)

    The technician was personable and professional! He checked everything thoroughly and the drain was unclogged quickly!! Also the company was able to get a technician to my home in a matter of a couple of hours. So great!!

  • Review 95 (2024-06-05 - Rating: 5)

    Very professional and got the job done right away. Easy to schedule.

  • Review 96 (2021-10-13 - Rating: 5)

    My basement drain was backing up. Last week, we first noticed the shower drain in the basement was sluggish to the point it was backing up. That afternoon when my son did some laundry, we noticed that the main drain was backing up through the basement floor when the washer drained. We tried Liquid Plumber Max, still clogged. We tried Draino Max, still clogged. We called Roto-Rooter and Kyle (and his assistant were extremely professional) ran a camera scope all the way from the rear of the property (luckily there was an access) to the front! He found several clogs. One in the back yard, which the camera broke up. It was mesmerizing watching it. 😳 ... He found another one under the basement shower, and another one in the toilet drain upstairs. The camera broke up these paper and hair clogs. Roots showed up down the line, so he took his rooter and got those. Im now a happy camper in Pueblo. 😁 Five stars all the way!

  • Review 97 (2015-12-23 - Rating: 5)

    Roto Rooter came out after hours and completed a great job by removing our blockage in our lines. Dan #22 was very pleasant and respectful to our family. Thanks for your help. I would recommend this service to all my friends.

  • Review 98 (2021-09-02 - Rating: 5)

    Johnny was wonderful to work with, very professional and efficient. He was friendly and kind, took time to explain things for me to understand, and completed the job in a quick and timely manner. Thank you Johnny!

  • Review 99 (2021-02-02 - Rating: 5)

    New Year’s Eve, we noticed we had a water leak from our main water line to the main city line. I called nine different plumbers and not one could come and help me address my situation. I called Roto rooter they Sent out Johnny and Matt to help me address the situation, They were very knowledgeable and helpful they put a game plan together came out and fixed my problem. They went above and beyond customer service for our veterans here at the facility.

  • Review 100 (2014-05-27 - Rating: 5)

    The response time of Mike from the local roto rooter service in Pueblo was excellent. He not only called to confirm the appointment but was on time. He was friendly and very helpful in explaining what out problem was but how to mitigate it in the future. The expense was minimal when compared to the problems clogged drains can cause. We will certainly use their service again and hope the Mike is still our technician.Lee RichardsonPueblo, Co.

  • Review 101 (2024-02-23 - Rating: 5)

    I highly recommend this business. We had an emergency on the weekend and they were quick to respond and fix the problem. Excellent service.

  • Review 102 (2024-09-13 - Rating: 5)

    They got here quickly, very professional , and didn’t leave a mess when they left

  • Review 103 (2017-03-17 - Rating: 5)

    We had a plumbing leak that deprived us of hot water. The appt. couldnt be scheduled until the end of the day, meaning all day and no hot water.Chris finished another job early and fit us in just after noon. What a relief.He was extremely efficient, knowledgeable and congenial. A great pleasure to work with. He solved the problem with a fix that will likely prevent future leaks and even if so, I could repair it myself via a new threaded fitting.I didnt have a go to plumber before this but dont hesitate to recommend Chris M. and the Pueblo Roto-Rooter team as my #1 plumbing repair solution.

  • Review 104 (2013-12-03 - Rating: 5)

    This is the second time Ive had to call them for a clogged main line at my house in Canon City, CO. Both times, theyve gotten to me within an hour, and as expensive as plumbing services can be, the really cool, down to earth, friendly techs have bent over back wards to give me every consideration on the charges. In other words, they couldve easily charged me a lot more just for showing up like some other service probably would have. And both times, the techs took longer to set up and clean up than they spent fixing the problem. Thats not a bad thing, I mean to say these guys know what theyre doing!! And then to ice the cake, they gave me a warranty on their work. Ive gotem on speed dial now! Something to be said for sticking with the company you know. They have a reputation to live up to.

  • Review 105 (2024-08-14 - Rating: 5)

    Clay was helpful and friendly and worked super hard. I appreciate his professionalism.

  • Review 106 (2021-08-30 - Rating: 5)

    Tech that showed was professional, he cleaned up around work area after he was done. had a great attitude for having to come out on a Sunday. And after several other calls prior. This tech deserves a raise!

  • Review 107 (2021-04-29 - Rating: 5)

    The tech was actually earlier than the time quoted. I called 3 other local companies which were all a week out from helping me replace a leaking supply line valve. Craig was great and did a great job

  • Review 108 (2017-10-30 - Rating: 5)

    Because we live in another town in the mountains, our expectations for our emergency were not high, but Devon responded with expediency and professionalism that were not only thorough, but informative as well. We highly recommend this company and especially Devon for prompt and efficient service.

  • Review 109 (2019-01-05 - Rating: 5)

    Let me just say I have Roto-Rooter on speed dial... A couple of years ago they relined one of my sewer lines when tree roots had grown into the line. That problem was located under my ponds waterfall and relining was my only option. Typically, they come out once a year and clean out the lines. Fast, professional and courteous.

  • Review 110 (2015-06-09 - Rating: 5)

    I needed to replace a non-working sump pump pronto as my sump pit was ready to overflow and was taking in more stormwater. I called two other plumbing companies and was told they could get someone out in 2-3 days! Yikes, my basement would have been flooded by then. I called Roto-Rooter and they had a technician out within the hour to replace my sump pump. Robert was quick, thorough, and got the replacement in and tested in less than 30 minutes.Thank goodness for these folks. They saved me a night of stress and several days of cleanup! I will call them first for my plumbing projects!

  • Review 111 (2019-10-17 - Rating: 5)

    On time! Excellent customer service and the price was well below the competitors! Clay did an awesome job and I would definitely recommend Roto-Rooter for their services!

  • Review 112 (2016-01-26 - Rating: 5)

    Danny was prompt and professional. The poor guy had to navigate around all of the boxes and shelves and other accouterments of our recent move in order to clean out our drain. He did a great job!

  • Review 113 (2022-07-23 - Rating: 5)

    We have used this company several times. They are very fair and the way they do business is exemplary! They embody the small Mayberry way of doing business and we will definitely use them on future projects.

  • Review 114 (2015-07-18 - Rating: 5)

    Robert, of Roto-Rooter drove to my house to fix a leak I had under my house, in the crawl space. Robert not only identified the problem quickly, but also fixed the problem fast. He also wrapped some pipe that was unwrapped during the leak. This was an extra surprise for me as I cant get around like I used to.I would recommend Robert and Roto-Rooter to all my friends.

  • Review 115 (2018-01-24 - Rating: 5)

    On Jan. 17th, I was getting ready to leave my house to pick up my husband when, thank goodness, I decided to go back into the kitchen. There was a lot of water coming out from under the sink and I realized that one of the pipes had backed up. I didnt know what to do because my husband wasnt here! So I decided to call Roto Rooter. They had been great to us in the past. I let them know that I had an emergency and needed someone right away. They sent Manuel Aguilar , a very nice young man, who was able to fix my problem in a very timely manner. Thank you Manuel!

  • Review 116 (2021-10-22 - Rating: 4)

    I did not use their service, but they came out right away. They actually scheduled me for an afternoon appointment but then called back and saida Plumber could come within 30 mins and wanted to make sure I would be home

  • Review 117 (2017-11-24 - Rating: 5)

    Manuel Aguilera came out to unclog a pipe that had backed up all over our garage and into our crawl space. It had clogged 6 or 7 times in the past 12 years, so we had spent a lot of time and money on it. After he rotorooted it, it worked well but then a few days later the system clogged again. Within an hour of my calling Rotorooter back, during Thanksgiving weekend, he came back to the house, at no charge; he looked over the entire system, diagnosed the problem, spent two hours draining various pipes, and broke up the main clog, which was in a place the previous plumbers had not thought of. He will return soon to revise the pipes so this will not happen again. He is one smart guy!

  • Review 118 (2020-02-28 - Rating: 5)

    Roto rooter arrived within 20minutes of my call, theyre tech Vance was sharp, knowledgeable, very clean, got the work done in a way timely matter, and took time to help me understand more about my house plumbing situation. Thanks

  • Review 119 (2021-09-03 - Rating: 5)

    To preface, I have not outright hired Roto-Rooter to work on any of my plumbing or drain related issues. I work with Water Loss Mitigation company in Pueblo. and we regularly work near plumbers. Roto-Rooter in Pueblo is one of the responsive and proficient teams here. They have PPE and protective cloths that preserve your rooms and flooring from the work they need to preform. I am more than happy to work on any job that Roto-Rooter is on because customer service and work performance is always top notch.

  • Review 120 (2017-03-18 - Rating: 5)

    Preston took care of me asap and gave me a great deal. They are very helpful and explain every option. The time table was spot on and the quote was reasonable. I will always use them as my go to plummer.

  • Review 121 (2023-08-23 - Rating: 5)

    Able to schedule us right away when others were days out, professional and kind techs, and had our problem fixed under an hour!

  • Review 122 (2023-09-14 - Rating: 5)

    The guy who came to work on my Plumbing was amazing he fixed the problem really quick and it cost a lot less than I had imagined

  • Review 123 (2016-01-29 - Rating: 4)

    Responded very quickly to my call. Main drain was slow to drain and I had a leak in a pipe in the hot water heater so very important that it drain properly. They got here within the hour and took care of the problem.

  • Review 124 (2024-11-20 - Rating: 5)

    Great work, great customer service

  • Review 125 (2016-01-11 - Rating: 5)

    Dan came out to fix my drainage issue, he was very nice and took the time to explain what needed to be done. Made sure to explain little things that might be causing the problem and how to keep the drain running clean.

  • Review 126 (2023-08-10 - Rating: 5)

    I will continue to use Roto rooter for all plumbing services. They are quick, professional and reasonably priced.

  • Review 127 (2022-09-15 - Rating: 5)

    The employee that came was very professional and knowledgeable. He was able to detect the problem, and fix it. Would definitely use Roto-Rooter again.

  • Review 128 (2022-12-21 - Rating: 5)

    Our worker assessed the problem and fixed our pipe within a couple of hours. He was friendly and efficient!

  • Review 129 (2022-05-12 - Rating: 5)

    Clay was very professional. He tried a couple of other remedies before having to replace the pump. Very happy with his service.

  • Review 130 (2019-02-27 - Rating: 5)

    Same day service. Showed up within the appointment window. Very courteous on the phone and on person. Up front pricing. I will definitely recommend this company.

  • Review 131 (2024-02-16 - Rating: 5)

    Roto-rooter did an awesome job. Also they are very professional.

  • Review 132 (2023-12-20 - Rating: 5)

    Quickly arrived and did a great job! Everyone was friendly and thorough!

  • Review 133 (2020-06-13 - Rating: 5)

    Completed work quickly and cost effective. Exceptional customer service both with the plumber and office staff. Was out to do the work the day I called. Thank you for everything!

  • Review 134 (2024-03-20 - Rating: 5)

    Service was great, the plumber was a wealth of information. I would use them again.

  • Review 135 (2017-04-27 - Rating: 5)

    Chris arrived on time and did a quick and good job . Everyone was helpful and nice .when we need a plumber we will call Roto-rooter.

  • Review 136 (2023-01-10 - Rating: 5)

    I am happy he fixed my plugged toilet 2 year old baby stuck toilet paper down it and it wouldnt flush no more. And he fixed it.

  • Review 137 (2020-02-22 - Rating: 5)

    The technician was on time and freindly. Answered all my questions and went above and beyond to make sure everything got done right i was really impressed and will gladly do buissness with them again.

  • Review 138 (2021-02-20 - Rating: 5)

    I have had to use them a few times because of some trees roots, and they always come out on time and get our main sewer line running again. So appreciative of them.

  • Review 139 (2018-05-10 - Rating: 4)

    Really nice service and they came out fast. My job that consisted of 4 hours of labor ran $600, it wasnt an emergency or anything, so something to keep in mind.

  • Review 140 (2024-06-14 - Rating: 5)

    Just want to say that Clay knew his stuff, got right to it and did a good job.

  • Review 141 (2024-02-07 - Rating: 5)

    The technician was awesome. Very detailed and explained each steps.

  • Review 142 (2019-05-09 - Rating: 5)

    Excellent!! Very knowledgeable, courteous, and friendly. Cleared the blockage in the kitchen drain through the roof vent within minutes. Stress is gone.

  • Review 143 (2024-09-19 - Rating: 5)

    Great customer service & support.

  • Review 144 (2017-04-17 - Rating: 5)

    Woke up to a leak in our basement , Water dripping from overhead .Called Rotorooter in a panic and they sent someone right out.Darin was very professional ,knew what he was doing and quickly found the leak.Really appreciate the promptness and professionalism.

  • Review 145 (2022-06-22 - Rating: 5)

    Courteous, punctual and honest. So very pleased with the crew that came out on our service call. Thanks a million!

  • Review 146 (2017-08-31 - Rating: 5)

    Tim came to put in our new toilet. He is the friendliest guy, and very efficient. Couldnt have asked for anyone better!

  • Review 147 (2018-02-28 - Rating: 5)

    All the guys were great; courteous, knowledgeable, an professional. All my questions were answered in a straightforward manner. I would highly recommend these guys!

  • Review 148 (2024-05-28 - Rating: 5)

    Great experience will use again for plumbing services.

  • Review 149 (2018-04-22 - Rating: 5)

    Danny was great and got us fixed up. This is the second time theyve helped us. They get here quick and get it done.

  • Review 150 (2020-03-16 - Rating: 5)

    Vance Martinez was awesome. He got to the house quickly and was able to resolve the issue in a timely manner. Thanks guys!

  • Review 151 (2017-09-18 - Rating: 5)

    Called and they came out within two hours. All work was done perfect. I would recommend highly.

  • Review 152 (2022-10-15 - Rating: 5)

    Matt was the tech that helped me and he was super professional, polite, and quick.

  • Review 153 (2024-05-15 - Rating: 5)

    Very professional, knowledgeable, friendly tech. He answered all my questions did the job. Appreciate your business.

  • Review 154 (2021-10-21 - Rating: 5)

    Kyle, our service tech, was prompt, courteous, and professional. Response to my call was within a few hours!!

  • Review 155 (2017-08-07 - Rating: 5)

    Manual was fast and courteous with the replacement of the garbage disposal and with snaking the drains. He did a great job.

  • Review 156 (2023-10-17 - Rating: 5)

    They did an awesome job for me.Thanks guys for all your help

  • Review 157 (2017-12-14 - Rating: 5)

    Manuel was thorough and diligent in repairing our system - I was very happy with his work.

  • Review 158 (2023-04-13 - Rating: 5)

    Really positive experience. Darius was exceptional. Problem was resolved.

  • Review 159 (2022-03-29 - Rating: 5)

    Great service, truly listened to what I needed done. Excellent work. Will call again

  • Review 160 (2023-10-12 - Rating: 5)

    Great company, Jared was my contact. Very knowledgeable and professional young man. Knows what he is doing and responds quickly everytime I call them. They also warranty their work. Cant ask for much more, they are fantastic and get you taken care of quickly. Thank you to the office ladies also. No nonsense outfit.

  • Review 161 (2023-08-01 - Rating: 5)

    Highly recommended!!The technician went above and beyond for great service!!

  • Review 162 (2022-06-10 - Rating: 5)

    A very good experience. Technician was friendly, knowledgeable and completed the work quickly.

  • Review 163 (2023-07-26 - Rating: 5)

    Did Avery good job at making sure sewer was clear before leaving

  • Review 164 (2022-12-15 - Rating: 5)

    Super fast service! Very friendly, professional, and affordable. Highly recommended!

  • Review 165 (2021-05-12 - Rating: 5)

    Quick response, professional, friendly, did the job right in a timely manner. Highly recommend!

  • Review 166 (2021-11-26 - Rating: 4)

    They were on the spot with video camera to take care of sewer problem turned out needed replacement, Is too high priced.

  • Review 167 (2023-06-06 - Rating: 4)

    This clog wás pretty severe I had to call them back. On time. But a whopping $200!

  • Review 168 (2017-12-19 - Rating: 5)

    Manual did a great job, was very efficient, and quota us a very reasonable price. 10/10

  • Review 169 (2024-03-13 - Rating: 5)

    Fast, friendly service. I recommend them

  • Review 170 (2019-08-15 - Rating: 5)

    Needed after hours emergency plumbing work, roto was the fourth place I called but first place to actually answer and have someone out. Life savers

  • Review 171 (2023-01-06 - Rating: 5)

    Johnnie was great. He got everything done in a timely and efficient manner.

  • Review 172 (2021-11-20 - Rating: 5)

    Good service. Had to reschedule since they had an emergency but that’s it

  • Review 173 (2024-03-12 - Rating: 5)

    Nice people and they did a good job.

  • Review 174 (2017-06-25 - Rating: 5)

    Mario arrived quickly addressed the problem and was thorough! Would definitely recommend Roto-Rooter

  • Review 175 (2020-02-19 - Rating: 5)

    Ron was fantastic. Fixed our problem and even mopped the floor before he left.

  • Review 176 (2024-02-28 - Rating: 5)

    Super nice technician, took care of the problem the next day!Reasonable pricing!

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