Flood Damage Restoration of Pueblo
Located in Pueblo, Colorado
Address: 1012 Aspen Pl, Pueblo, CO 81006, United States
Phone: +1 719-547-4959
Rating: 5
Services
- Identifies as veteran-owned
- On-site services
- Wheelchair-accessible car park
Categories
- Plumber
- Carpet cleaning service
- Fire damage restoration service
- Water damage restoration service
- Sewage disposal service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-25 - Rating: 5)
Steve and his crew came to my rental townhouse ready to work. the damage was from a leaking shower part. I Highly recommend this veteran owned business. Ive used a few other restoration companies for my rental properties and Flood Damage Restoration of Pueblo is the best. Also, Steve recomended a construction company to repair the damage and the repairs went smoothly with no issues. Thank you Steve and company -
Review 2 (2024-10-30 - Rating: 5)
Steve was very quick to respond. Very professional and provided great customer service. Mitch who came out to evaluate my problem was also knowledgeable, informative and did a very thorough analysis of the situation. I highly recommend this company for evaluation of water damage to your home -
Review 3 (2024-09-18 - Rating: 5)
I needed a quick assessment and remediation of mold in my attic for a home sale. Steve and his crew came through with flying colors. Definitely recommend FD Restoration! -
Review 4 (2024-05-10 - Rating: 5)
Steve and his team came to house ready to deal with damage from a leaking water heater. After finding the damage well controlled by our own efforts, he recommended against any water damage restoration. He didn’t even charge for the inspection!!!Highly recommend!! Very pleasant on phone as well. -
Review 5 (2024-01-30 - Rating: 5)
A really excellent experience with this company!! I had been having a lot of issues with a water leak and our home builder wasnt handling it well or using a good company to address the water issues. I called this company with a lot of questions and concerns and someone transferred me to a Rep who spent 45 minutes addressing all of my questions so I could better understand the situation and how things should be handled. I really appreciate this companys and this persons time they spent with me- THANK YOU!!! -
Review 6 (2023-09-07 - Rating: 5)
We used this company on a previous water issue and when the construction crew started work they found mold under tile in our kitchen. Called Steve and his crew and Mitchell was there promptly the next day to start the task of mold mitigation. Once he had the kitchen cordoned off for mitigation, Mitchell was thoughtful enough to make notes on the plastic to remind my mom, who has dementia, not to go in the area.This helped immensely!! Once again he did a remarkable job and is such a kind human.Thank you Steve and Mitchell !! -
Review 7 (2024-03-07 - Rating: 5)
We feel fortunate to have reached out to Flood Damage Restoration. They have gone above and beyond in response to our flood damage situation. They were quick to respond to assess the damage and provide us a detailed estimate. Beyond this, they have reached out multiple times to check in on the insurance coverage responsibility and response in order to help us make educated decisions. They continue to make themselves available as a resource for us. -
Review 8 (2024-12-02 - Rating: 5)
Steve and his team were Awesome to work with from start to finish. When I called around 10am one morning when I found sewage back up in my in-laws basement they were ready to act and at the home starting cleanup within 3 hours of my call for service. It was such a great experience working with them I highly recommended them. -
Review 9 (2023-05-26 - Rating: 5)
After having my basement flood with sewage, they have been an amazing company to work with. They provided me help with all the steps moving forward with disposal and repair. They even go out of their way to point you to the correct people who could help you move forward with cleanup and repair if is not a part of their service that they provide. This company showed that they care about the people that contact them and I would recommend them to anyone in need of flood restoration. -
Review 10 (2023-03-20 - Rating: 5)
Fast response, very respectful of my home and water loss. Steve the owner was very knowledgeable and took the time to address my concerns. Mitch and Shane were very considerate in regards to calling ahead. Very respectful and knowledgeable guys would highly recommend to friends and family. -
Review 11 (2020-03-28 - Rating: 5)
We had sewage back up into our basement . Called Flood Damage Restoration of Pueblo. Talked directly to Mitch the service technician. He gave me advice on the phone and responded immediately. Mitch and his partner assessed the situation and explained their findings. They were very knowledgeable and professional. We agreed on a price and were willing to wait for my insurance to pay them. They started immediately. Very happy with the results. This could have been a real mess. I would recommend them to anybody that needs this kind of service. -
Review 12 (2024-10-11 - Rating: 5)
Outstanding Service, Made sure I understood every part of the process. Only place I would take my business! -
Review 13 (2019-10-29 - Rating: 5)
I cant recommend these guys enough. I had a water leak in my basement soaking the ceiling and carpet. When I called, they sent people out that hour (at 6 in the evening) and an hour after that had fans set up to start drying everything. They were able to dry everything without cutting into anything and everyone I worked with was super friendly. Because the company isnt associated with an insurance company they were willing to work with me on price too. Overall Im extremely glad I worked with them. -
Review 14 (2023-10-05 - Rating: 5)
They were very responsive who did a great job. Very polite, and did a great job for my mothers house. I would recommend these guys any time -
Review 15 (2023-12-22 - Rating: 5)
The employees showed up very quickly when we had a broken water line The water was removed the equipment to dry everything. They were considerate and polite. I would recommend this company to anyone with water issues -
Review 16 (2023-03-23 - Rating: 5)
As a results of an accident, our bathroom had a leak in the water line, connecting the toilet. As a result, we had a lot of water in this sub floors, both under the tile and under hardwood floors in the room next door. Mitchell and Shane were absolutely amazing in terms of what they said they were going to do and what they did. Our floors and sub floors are dry, and they totally helped prevent any problems from getting worse. We really appreciate what they did. -
Review 17 (2021-05-24 - Rating: 5)
These guys are great! They are friendly, professional, and very knowledgeable. If you find yourself in the unfortunate circumstance of needing their services you will not be disappointed. I have used them twice and I wouldn’t use anyone else for home restoration after flooding. -
Review 18 (2018-01-02 - Rating: 5)
Flood Damage Restoration helped me out when I really needed them. They were quick to come on scene and had everything drying within 24 hours of the ocurance. After the initial clean-up they were very good at working with my insurance company. It’s always a big headache when an unexpected emergency like this occurs and I really appreciated their involvement. From initial tear out and dry out to rebuild and finishing I was very pleased with their communication and finish work. -
Review 19 (2019-08-01 - Rating: 5)
This company and all technicians are above awesome. They each have the highest standards, values an moral character that any client would look for. They are honest an dependable and I felt very comfortable with them in my home unsupervised while working on my problems with past rains that we had here in pueblo. No hesitating needed to call an use thier services needed. Great job,honesty an with the highest integrity with this company. -
Review 20 (2016-06-10 - Rating: 5)
Flood Restoration are the BEST! From beginning to end they took great care of me and my flooded basement. When you call the 24 hour line a live person answers and immediately gives you confidence that they will be there for you. They then put you in touch with a technician and the technician tells you what they will do and when. They are true to their word. My basement flooded at 10 pm. They promised to be out the next morning by 8:30. They were on time. They even offered to go get me breakfast. Not only do they do great work but they care about who they are working for. They also made sure my breakables that survived the flood were given special care. They do what they say they will do, when they say they will do it and with great quality. Thank you Flood Restoration!!!!!! -
Review 21 (2017-08-12 - Rating: 5)
These people do a wonderful job! We had a 15-20 minute flood from a ceiling water line that burst on a Saturday & had never experienced any home damage/insurance claim before. The small water damage actually expanded due to the location & all of the water that collected in /ran down the ceiling & walls. They arrived within an hour of our call to them & went to work right away...better response than we got from our insurance carrier! Calling them was a one stop shop. They took care of drying up the saturated areas, had the proper required testing done immediately (before anyone worked with the materials), removed all of the damaged walls/ceiling/blown-in insulation & called in a general contractor to do the repairs. Steve & his crew are a God send in a water damage disaster...no matter how small or big the problem! We were very comforted by their concern for us & totally satisfied with their work! Definitely recommend them!!! -
Review 22 (2024-04-19 - Rating: 5)
Was just put in contact with Steve after our basement sewer line backed up into basement bathroom. Did give me a lot of tips on what we can do until we can get everything repaired. -
Review 23 (2019-03-20 - Rating: 5)
I highly recommend Flood Damage Restoration of Pueblo. After a water drain pipe burst and caused flooding through my basement ceiling, I didnt know what to do. It was recommended to me to call this company, and Im glad I did. They came out quickly and assessed the damage, set up a dehumidifier, and facilitated all the necessary testing and repairs that needed to happen with other companies. They are very professional, reliable, courteous, and excellent at explaining the process. Thank you Steve, Shane, Mitchel, and others who helped me through my stressful flooding ordeal. -
Review 24 (2018-01-03 - Rating: 5)
Flood Damage Restoration provided a great service for me. I had water coming through a window well in my basement soaking the walls and carpet. The guys came in quickly and did everything to remediate the situation. They were very knowledgeable and explained what they were doing.I am very happy with the results. I highly recommend Flood Damage Restoration! Thank you. -
Review 25 (2021-07-14 - Rating: 5)
They responded quickly to my home and pumped the water out of my crawlspace. They were professional, respectful and courteous. They also work well with my insurance company and me. Thanks FD Restoration for a job well done! 😁👍 -
Review 26 (2022-09-23 - Rating: 5)
Mitch and Jimmy were fantastic!! They always took the time to explain what was going on and went out of their way to try an save as much of my stuff as possible. On top of that, Steve was very generous and understanding with pricing as I had to pay out of pocket. -
Review 27 (2021-05-21 - Rating: 5)
The first question in this survey is what do you like about this business- I liked -ALL 5We had a situation after hours- called the phone number, 1st communication was with the after hours receptionist- very polite, very sharp, got the contact information and phone number correct the first time- so we did not have to repeat our contact information-said she would have a phone call back to us shortly- Yep, and it happened- within 5 minutes Steve called us back! Very professional, great communicator, and very helpful! This level of customer service is hard to find in this day and age of time! As another respected business owner I highly recommend this company-!!!Sue and the team @ EBKR -
Review 28 (2022-11-28 - Rating: 5)
They were all very respectful and understanding. They went through all the documentation with me and kept me up to date on the process. As a bonus, they were great with my kids who were curious about the process and excited to have visitors haha. Would definitely recommend them. -
Review 29 (2016-06-10 - Rating: 5)
Very good experience with Flood Damage Restoration. We have used them multiple times over the last 13 years, and I would not go anywhere else to get help in this area. When you have a team behind you that is quick to respond, extremely helpful and just plain gets the job done. Why look any further. I highly recommend using this crew for your restoration needs. -
Review 30 (2018-10-08 - Rating: 5)
At the most devastating and terrible time in my life. My husband passed away while in the shower causing a flood in the basement. Trying to reach out to other companies and explain what happened was difficult. And they were very unsympathetic. But reaching out to Steve and his wonderful employee, Shane was a blessing. They were very sympathetic, courteous and patient with me during this horrible time. Shane did a very professional job at drying everything out also was very cautious not to let our cats outside. He took great care in every step of the process. They are the only company I would ever consider calling in the future. -
Review 31 (2017-04-03 - Rating: 5)
Flood Damage Restoration, LLC is a great company to work with. I live out of state my rental in Colorado had water damage from 2nd floor to basement. Steve and his experience techs dried carpets, walls, flooring and made sure mold did not start to grow. They removed all the damage drywall,flooring and insulation. Steve kept me posted on a daily basis with progress and pictures of work. I highly recommend his company and will use them again.Bernadine -
Review 32 (2021-09-14 - Rating: 5)
Lifesavers and hands down the best experience I’ve ever had working with a construction related company. Shane came out @ almost 9pm checked everything out got things drying, was great about explaining everything and very efficient time wise. -
Review 33 (2016-04-14 - Rating: 5)
Flood Damage Restoration did a great job in a recent basement flood we had. They were very good at communicating with us, even when we were out of town for a few of the days that they had to access the house. I would recommend them to anyone! -
Review 34 (2022-06-17 - Rating: 5)
Flood Damage Restoration team Mitchell and Jimmy provided outstanding service. They were prompt, courteous and on time. I would recommend this Restoration company to my friends and neighbors! -
Review 35 (2024-05-16 - Rating: 5)
Fantastic experience in the middle of an unfortunate experience. Professional group of people who had my best interest in mind instead of their pocket book… -
Review 36 (2019-10-31 - Rating: 5)
Highly recommend if you are wanting the best, most honest and professional company out there. If you have water damage and you want a company that does a outstanding job and truly cares about their customers, I would use Flood Damage Restoration. -
Review 37 (2022-12-01 - Rating: 5)
Very professional and responsive. Mitchell guided me through the whole process and went above and beyond to answer any questions or concerns I may have. The hole crew was kind and did a awesome job. -
Review 38 (2020-05-27 - Rating: 5)
Flood Damage Restoration responded quickly and completely fixed the issue. They came back several times throughout the process to check on everything and make sure it was going well, walked me through all parts of the contract and service plan, and worked with our insurance. -
Review 39 (2023-11-22 - Rating: 5)
This company was wonderful to work with in a stressful time. You can tell they care for their customers and believe in their work. Would highly recommend! -
Review 40 (2021-03-07 - Rating: 5)
As a homeowner, having a pipe burst in the basement is never something you want to go through. Hundreds, if not thousands, of gallons of water soaking the carpet, floorboards, and sheetrock is a very time sensitive matter in need of quick restoration. This is what turned us to Flood Damage Restoration of Pueblo (FDR).We have had the unfortunate luck of having a pipe burst two separate times within 4 months. Both times we chose to go with FDR. In both instances they arrived within 12 hours of us calling them and immediately implemented their water removal techniques. Over the course of the next few days FDR team would keep us up to date with the progress and answered any questions we had along the way.Fingers-crossed we wont need to use FDRs services again, but if we do ever have another pipe burst, they will definitely be the ones we call for their timeliness and excellent workmanship. -
Review 41 (2022-08-03 - Rating: 5)
Quick response, very friendly and professional. My flood damage was mitigated in a timely manor and they kept me informed of every detail. Highly recommend this business! -
Review 42 (2022-12-10 - Rating: 5)
This company is the best for flood damage restoration. They were super fast to respond and answered every question I had. Their experience knowledge is exactly what I needed -
Review 43 (2023-06-14 - Rating: 5)
Very professional and helpful. Steve was extremely prompt and insightful in helping us resolve a flooding issue. Highly recommend. -
Review 44 (2022-07-28 - Rating: 5)
Mitchell and his team was very professional and explained everything that they were going to do they were very good in what they did if I had any questions they would answer them and they were quick and courteous thank you both of these men job well done -
Review 45 (2019-07-31 - Rating: 5)
They came recommed from my insurance adjuster. So I called. They came promptly. Handled the situation quickly and help me to work with my insurance adjuster. I highly recommend them. -
Review 46 (2020-05-07 - Rating: 5)
These guys are great and know their stuff. They were quick in responding and did a awesome job. Best thing is that they will become your voice to your insurance company. -
Review 47 (2022-07-28 - Rating: 5)
Very quick and responsive! Asked for a quote and they were upfront and were open to advice if we planned on trying to take care of some water damage ourselves, this was greatly appreciated, considering how stressful things like this can be, appreciated the help! -
Review 48 (2019-06-27 - Rating: 5)
What can I say......they respnded immediately and got to restoring the water damage in our home. Prompt,very professional and very reponsible. They really care about your home and belongings. I would highly recommend. -
Review 49 (2022-07-30 - Rating: 5)
These guys are really genuine and clearly experts in their field. They came out quickly, able to find and estimate the damage right away, and even helped us with working with insurance! Thank you! -
Review 50 (2018-01-04 - Rating: 5)
Flood Damage Restoration is a great company to work with. Steve is thorough and on top of getting his clients taken care of. -
Review 51 (2020-03-05 - Rating: 5)
Quick, prompt, and knowledgeable. When my insurance company was rude in the middle of the situation, they were able to guide me through the whole way. Highly recommended. -
Review 52 (2024-07-10 - Rating: 5)
They responded quickly and took care of everything that was wet. For the repairs they referred us to MJ construction and they are doing a great job. -
Review 53 (2022-01-27 - Rating: 5)
My sister had her new salon flood in our hometown two weeks after opening;(. She was distraught and scared about costs and response time. I urged her to cancel her call at Servpro to use a local and trusted company in Pueblo. I work and represent Alpine Cleaning & Restoration in Utah, and was unable to help her locally. Steve and his crew were kind, honest, fast in their response and would not over charge as a franchise would. A lot of companies pose as they will help a client in distress-but it comes down to communication and honesty. I will continue to send clients to this local company-the contractors were also impressed and will refer because of their knowledge and respect of my sister the customer. We do the same treatment at my company, but its good to know they treated my sister as I wouldve have. All the best to this disaster company-you impressed our family and took care of her beautiful salon!! -
Review 54 (2020-03-01 - Rating: 5)
Had a broken pipe in the wall. And their was a lot of water in crawl space. The company did a great job of getting it all dryed up and cleaned up. Thay are the best at what they do!!! -
Review 55 (2022-05-10 - Rating: 5)
They did water removal upstairs on floors after my washing machine malfunctioned and flooded the area. Downstairs under the laundry room they removed wet drywall and dried the carpet. -
Review 56 (2023-09-28 - Rating: 5)
Everything was done precisely and quickly and very clean. The guys were very very friendly very polite very courteous I would recommend them to anyone -
Review 57 (2017-09-19 - Rating: 5)
The best!!!! Was a angel sent to me!! I was so upset and didnt know what to do! He got me calm and helped me 100%!!! Amazing company!!! Knows their stuff and truly wants to help people!!! I cant thank him enough! -
Review 58 (2022-08-28 - Rating: 5)
WOW! Both Mitchell and Steve were professional and extremely helpful in advise about our problem.I will use their service again. Thank you . -
Review 59 (2021-08-07 - Rating: 5)
Water damage was assessed and steps were taken to eliminate the possibility of mold. The work was done in a timely and professional manner. -
Review 60 (2021-06-11 - Rating: 5)
Prompt, curtious ,professional. Great customer service and all the crew were nice and friendly. Would definitely use the service again and will highly recommend them to anyone 👍 👌 👏 😀 -
Review 61 (2020-02-28 - Rating: 5)
Just met with Steve at Flood Damage and must say I was impressed with the way he treats his employees and customers. Highly recommend! -
Review 62 (2024-03-31 - Rating: 5)
Even though we did not use their services Steve was more than willing to give me all the advice I needed to tackle my issue, before I even asked to set up an appointment he shared his expertise and knowledge with me! And I am so appreciative. Help like that these days is very rare. Unfortunately, my issue will return, but next time, I will absolutely use their services. -
Review 63 (2019-12-11 - Rating: 5)
These guys are the best. They are so quick to respond, their prices are great, and their staff is incredibly professional. Steve and his team are the best.Thank you! -
Review 64 (2024-01-23 - Rating: 5)
Professional, detail oriented, and communicative. Steve followed up and answered my questions. All thanks! -
Review 65 (2019-12-23 - Rating: 5)
Great service polite on time respectful trustworthy. I acutatly enjoyed having then do the work. Would use them again and even referred them to others -
Review 66 (2019-08-28 - Rating: 5)
Flood Damage Restoration is great to work with, and I would highly recommend using their services! Call them today! -
Review 67 (2018-06-11 - Rating: 5)
I cannot thank you guys enough! Your team was quick to respond, very professional, and quality work! I highly recommend Flood Damage Restoration! -
Review 68 (2022-03-08 - Rating: 5)
Extremely professional and very prompt response to my call, I would recommend Steve for any service he offers after my experience. -
Review 69 (2017-02-02 - Rating: 5)
Worked with Steve and Flood Damage Restoration for a few years now. Honest, reliable, and hard working. Knowledgeable and friendly technicians. -
Review 70 (2023-06-12 - Rating: 5)
Professional & very detail oriented. Pro customer & not just looking to make a fast buck!These are your guys!!!! -
Review 71 (2019-06-24 - Rating: 5)
Fast and friendly service! Knowledgeable technicians help walk the customer through what the remediation process will entail from start to finish. -
Review 72 (2016-03-08 - Rating: 5)
This is the most experienced and trustworthy company you could choose! We will always call and refer Flood Damage Restoration! -
Review 73 (2020-07-01 - Rating: 5)
These guys were awesome to work with! Friendly and easy to talk to. Got the work done fast too! -
Review 74 (2022-03-05 - Rating: 5)
They came right away and started clean up! They seemed to know what they were doing and got a big mess dry before it could start to smell. Thanks. -
Review 75 (2022-08-12 - Rating: 5)
Amazing service!!!! Highly recommend this company. Super responsive and made sure I was taken care of!!! -
Review 76 (2019-01-14 - Rating: 5)
Immediate response to my call on Christmas Eve! Very fast and informative. My house is as good as new -
Review 77 (2017-07-11 - Rating: 5)
They did a great job and were great to work with on the insurance claim. -
Review 78 (2016-04-11 - Rating: 5)
I highly recommend Flood Damage Restoration for any damage repair. They did a good job, they are great!! -
Review 79 (2017-01-25 - Rating: 5)
Great company to work with make sure theyre the one you call. 24/7 live person to speak to. -
Review 80 (2019-02-17 - Rating: 5)
Great guys here. Very professional and quick to take care of there customers. -
Review 81 (2019-08-12 - Rating: 5)
They were fast and helpful. I appreciate their flexibility with my schedule. -
Review 82 (2019-01-15 - Rating: 5)
They were very efficient and knowledgeable and guided us through a very trying time. -
Review 83 (2022-07-05 - Rating: 5)
This team was very professional and great to work with! Of course no one wants to have to deal with a basement flooding and the stress involved but this team, with a special shout out to Steve, Mitch, and Jimmy, took the time to answer all my questions and ease my mind. A very heartfelt THANK YOU to them for a great job and wonderful customer service which is very rare these days. -
Review 84 (2022-11-10 - Rating: 5)
Very helpful. A pleasure to work with. Patiently answered questions. -
Review 85 (2016-04-13 - Rating: 5)
Want an honest,reliable job done right.Call Flood Damage Restoration. -
Review 86 (2017-03-30 - Rating: 5)
Incredible team of people. Veteran owned, they care, and will treat you right. -
Review 87 (2017-04-17 - Rating: 5)
Quick response time and very professional people. I will recommend this business in the future. -
Review 88 (2022-02-08 - Rating: 5)
The staff is one of the high points of service in my option. Informative and confident with the work process demonstrates Flood Damage Restoration is here for the Customer. All questions and concerns were met with answers and solutions. I still have the up most trust in the quality service that is performed by the team members here. Whether that is the billing front where the customer is fought for to have honest work covered by the insurance, to the quality work performed at the house. Information is key and at no point is there ever a question left lingering long with an answer. -
Review 89 (2018-01-02 - Rating: 5)
Very knowledgeable team! Only ones I would recommend. -
Review 90 (2019-02-22 - Rating: 5)
This company is pretty awesome! The crew Steve sent out within an hour of my call were very friendly, courteous & knowledgeable. They thoroughly explained every step to me, and they helped me save so much. I really appreciate them coming out!! -
Review 91 (2016-04-12 - Rating: 5)
These guys are great. Thank you. Highly recommended! -
Review 92 (2018-01-02 - Rating: 5)
Flood Damage Restoration is an excellent company to deal with, especially when timing and knowledge counts. You can count on speaking to sincere individuals who realize what your going through and can understand your needs. They will get the job done in a very professional manner and give you all the details you need. I highly recommend Steve and the team at Flood Damage Restoration. -
Review 93 (2023-01-03 - Rating: 5)
Great crew very responsive did a great job would recommend them if you have water damage -
Review 94 (2018-02-22 - Rating: 5)
Loved the restoration team! Top notch. Thank you Shane, Mitch, and Oliver. They did an amazing job and answered any and all questions I had along the way. Hopefully I wont ever flood my house again but if I do I know who I will be calling. -
Review 95 (2020-08-14 - Rating: 5)
When I called I gave all the information requested and was told someone would get back to me ASAP. Sure enough Steve called back and after telling him of the problem his advice was informative. and surprisingly honest. Its rare to deal with a business that has YOUR best interest AND wallet in mind. I honestly cant thank Steve and his business enough! -
Review 96 (2019-12-21 - Rating: 5)
I had an outstanding experience. The technicians were extremely conscientious and personable. They handled everything quickly and professionally and kept me up to date on the next step in what was a very stressful situation for me. Thanks so much Steve and crew! -
Review 97 (2019-01-17 - Rating: 5)
Steve was very quick getting to my business and very thorough. He was in touch with me at least once a day and recommended a great plumber to stop the leak.Thanks so much! -
Review 98 (2017-05-24 - Rating: 5)
My elderly mothers basement got water damage while going through my fathers passing and his funeral. Flood Damage Restoration was so helpful, so efficient. The staff did their job but kept us informed on the process. Thank you! i would highly recommend them! -
Review 99 (2019-10-25 - Rating: 5)
Arrived home and found wet carpet in my downstairs bedroom and no idea where the water was originating from. Called them and they arrived in 20min. A three man crew showed up with high tech tools. A device to read moisture in carpet, a camera that looked inside the walls for temperature differences. Very professional tools. They showed me everything they were finding and we generated a plan. I could not be more pleased. -
Review 100 (2016-07-18 - Rating: 5)
They were so unbelievably helpful. They were extremely knowledgeable and were able to quickly turn a stressful situation into something that we just didnt have to worry about. This company was honest and trustworthy. -
Review 101 (2022-08-12 - Rating: 5)
I had a flooded basement, they showed up quickly after I called and got the area cleaned up within a day. Professional explanations and communication throughout the whole experience. -
Review 102 (2020-01-21 - Rating: 5)
Very professional and the right people to call when your plumbing goes bad. Shane, Mitchel, and Jake made sure everything was an easy process. Thanks Guys! -
Review 103 (2020-01-09 - Rating: 5)
Great company that provides exceptional service! They did a fantastic job with the water mitigation work at our home! -
Review 104 (2019-07-23 - Rating: 5)
So this is an odd review since I was unable to use Flood Damage Restoration for my water damage. Steve called me back shortly after I called and explained that due to the massive amount of flooding, he would be unable to get to me for about 48 hours. He spent 5-10 minutes on the phone with me explaining what I could do to help in the meantime, and said that he would call me back the next day to check in. I was able to find a different company to do my mitigation, but Steve dutifully called me back to ask how I was doing and to see if I still needed his services. When I told him I was able to find help, he was genuinely pleased that my needs had been met, even if it couldnt have been by him. He informed me that if I had any further issues, I should feel free to call him for questions, advice and concerns, because those are all free. Very professional, very polite, and genuinely cared even though he was so busy he couldnt get to me. He will be my first call again next time. -
Review 105 (2017-01-24 - Rating: 5)
I have been referring my clients to Flood Damage Restoration for a few years now because they are the most professional, reliable, and trustworthy restoration company in the area. They never disappoint and I always get excellent feedback. -
Review 106 (2019-06-21 - Rating: 5)
Steve and his guys did a great job in taking care of a good customer of mine, they were friendly and helpful through the whole process .thanks flood damage for the speedy response and help throughout our flood emergency. -
Review 107 (2019-05-22 - Rating: 5)
Called the Flood Damage Restoration team and they mobilized in minutes. Assesmets done in short order, recommendedations and fixes done immediately. Follow through and follow up, unmatched in my dealings. This team of experts are the ones to call. Their work ethic is in one word, STELLAR. thank you guy greatly... -
Review 108 (2022-05-25 - Rating: 5)
Though were in a hold for now, worked quickly and below estimate. -
Review 109 (2020-08-14 - Rating: 5)
Very professional! Timely, and explained all procedures! -
Review 110 (2022-03-28 - Rating: 5)
Showed up within a hour of contacting them and gave me a honest assessment of my options to fix water damage. -
Review 111 (2017-02-06 - Rating: 5)
We had a most professional and pleasant interaction with Flood Damage Restoration - both on the phone and when the techs arrived. We highly recommend them! -
Review 112 (2017-08-02 - Rating: 5)
Highly recommend. Quick response, professional, courteous, knowledgeable and adequate equipment to do job. -
Review 113 (2021-06-21 - Rating: 5)
Prompt professional service, very truthful and helped me so much! Thank you! -
Review 114 (2017-09-07 - Rating: 5)
An old water heater expansion valve failed. That wasnt the cause of my waterleak. The drain tubing was routed under the Wtrhtr platform & drained on the top of my basement wall which streamed water into my finished basement bedroom, & grew a crop of mold & high air monitor counts. FDR set up their isolation curtains & cleaned up soggy carpet & drywall. Post restoration air monitoring cultures showed extremely low mold counts. I was impressed with their thoroughness & experience. I recommend them highly. -
Review 115 (2017-01-25 - Rating: 5)
Could not be happier with our services and recomend to anyone in need of such work!!! -
Review 116 (2019-06-17 - Rating: 5)
Awesome, company very professiona and fast. -
Review 117 (2017-01-30 - Rating: 5)
Very professional, and extremely fast response time. -
Review 118 (2017-05-01 - Rating: 5)
I called told them my problem They Got right On it -
Review 119 (2020-10-13 - Rating: 5)
Excellence.