ACE Home Services (formerly Yavapai Plumbing & Heating)

Located in Prescott, Arizona

Address: 1302 Rhinestone Dr, Prescott, AZ 86301, United States

Phone: +1 928-683-7898

Rating: 4.7

Services

On-site services
Language assistance
Repair services
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-16 - Rating: 5)
Devin was awesome! Very professional and handled our electrical issues like a champ. We feel so much better with our new breaker and whole home surge protector keeping our home safe. We are so happy that we found Devin and the ace team to take care of us going forward.

Review 2 (2025-01-03 - Rating: 5)
Caleb was absolutely the best technician and person we have had experience with. He was so thorough in testing our less than 3-year-old furnace after it broke. He didnt just come and fix a loose wire and leave but spent the extra time to put it through tests that showed the sensors were bad. And although it took almost 3 weeks to get parts over the holidays, it was not his fault. He stayed on top of the situation trying to get parts in as fast as possible and having an extra motor ordered just in case that needed to be replaced. Caleb kept in touch with me as soon as he had any information on what was happening with parts and did an outstanding job. He understood what I am dealing with because we have a 101-year-old mother who is always cold and not happy that our heat had to be kept lower.I will always request him as he is a nice person who explains everything out and follows up on his promised. Absolutely the best and I will continue with Ace because of him. On a scale of 10 he is 100.

Review 3 (2024-12-20 - Rating: 5)
Laron Harrington did my plumbing inspection. I had been ignoring worries about my water heater and water quality. Laron came up with solutions and patiently got me through the process to installation. Thank you!The installation was very smooth and Colt and James put in extra effort to make sure it was also pretty. Thank you so much.

Review 4 (2025-01-06 - Rating: 5)
Came out same day I called! Within 2 hours to be exact. Billy was super friendly, knowledgeable, diagnosed, and fixed an issue that our contractor messed up on when our home was built 3 years ago! We finally have properly working heat! Couldn’t be happier! Highly recommend!

Review 5 (2024-12-03 - Rating: 5)
Great experience! The lady who answered the phone was very professional and helpful, and she got us into the schedule that day to look at our heater. The technician Caleb was also very professional and quick! He took the time to explain everything he was doing, showed us pictures of the inside of our unit, and gave us helpful information about what kinds of things we would need to look out for and might need to replace next. I would definitely recommend this company.

Review 6 (2024-11-22 - Rating: 5)
We called in as new clients for emergency service. The phone call was quick and pleasant. Derek arrived near the beginning of the stated window, and resolved our problem quickly. He was courteous and friendly, made no mess, and charged a very affordable price. I’m a very happy customer.

Review 7 (2024-12-30 - Rating: 5)
I could not believe I would get such speedy service on Saturday between Christmas and New Years! Xavier Pereyra arrived, introduced himself and began working on my massively plugged drains. No only did he correct my plumbing problem in short order, he also cleaned the soiled areas like a pro!! Color me HAPPY -- I am a customer for life!

Review 8 (2025-01-10 - Rating: 5)
This company is professional and consumer directed! Excellent service, professional approach to repair and preventative maintenance. Friendly and respectful representatives with good working knowledge that will listen to your concerns and answer your questions well and thoroughly. So far, so good. Have an older home and on a fixed income...they will work with you on cost of bigger repairs and service needs. Gotta check them out for AC/Plumbing/Electrical needs! 🤠

Review 9 (2024-08-20 - Rating: 5)
Ace Home Services is a top-notch company that truly values their customers satisfaction. I recently had the pleasure of experiencing their exceptional service, particularly from Saul, their service hand. Saul went above and beyond to ensure that my needs were met and that the work was done efficiently and effectively.From the moment Saul arrived at my home, he displayed a high level of professionalism and expertise. He was courteous, friendly, and knowledgeable, making me feel at ease throughout the entire process. Sauls attention to detail and dedication to his work were truly impressive, and it was evident that he takes great pride in what he does.The service provided by Ace Home Services, through the expertise of Saul, was nothing short of outstanding. I highly recommend their services to anyone in need of home repairs or maintenance. Thank you, Ace Home Services, and thank you, Saul, for your exceptional work and excellent customer service.

Review 10 (2024-12-19 - Rating: 5)
Sol was friendly, polite and extremely knowledgeable. He cleaned up after himself and moved furniture back without being asked. I met him through work, kept his name and was eager to call him for advice on my personal furnace. I fully trust his opinion, the company offers competitive pricing and he’s a true professional!

Review 11 (2024-12-19 - Rating: 5)
Always a positive experience with Ace Home Services, and Eddie exemplified their good customer service. He showed up when he said he would and was very professional. Eddie explained everything about the service to my water heater and offered suggestions. I appreciated the feedback. Thank you!

Review 12 (2024-12-05 - Rating: 5)
Derek of ACE Home Services was not only knowledgeable and professional, he was very nice.I really enjoyed his knowledge and personality.No doubt he has great customer service skills and I know I will be in good hands with him, as because of him, I purchased the Maintenance Package.

Review 13 (2024-12-10 - Rating: 5)
ACE was incredible responsive to our plumbing issues and Ron and Laron were awesome. Job completed efficiently:1. Installed New Expansion Tank2. Fixed Loose Toilet & Installed New Wax Ring and Sealed3. Fixed Leaking Shower Head4. Ensure Jetted Tubs Worked ProperlyThank you for coming out so quickly and for all the professionalism! You did a FANTASTIC job for us once again!!!

Review 14 (2024-12-09 - Rating: 5)
Joshua and David with Ace Home Services were amazing from the very beginning. They let me know when they’d be arriving and were on time. They worked together in a team effort, always remaining friendly, efficient and professional. I highly recommend them if you need work on or replacing a furnace. 👍👍

Review 15 (2024-11-30 - Rating: 5)
I had an outstanding experience with Derek from ACE Home Services, and I cant recommend him enough! Our heat suddenly stopped working, so we called ACE, and Derek came out the very same day. After a quick inspection, he determined that the control board had failed. Thankfully, ACE had one in stock, and Derek was back within 20 minutes with the part. He had our system up and running again in less than an hour!Derek was incredibly professional, and he took the time to explain exactly what had happened and what ge was doing to fix it. He answered all of our questions thoroughly, which made us feel confident and at ease throughout the entire process.If you ever have an HVAC issue, I highly recommend Derek from ACE Home Services. His promptness, professionalism, and expertise are top-notch!

Review 16 (2024-11-19 - Rating: 5)
We are very happy with the service provided by Mr. Marshall Lewis. He informed us ahead of time about his exact arrival time and showed his technical knowledge and professional diligence while servicing the unit. He also has a polite and friendly personality. We would welcome him again for the next service appointment.

Review 17 (2024-10-23 - Rating: 5)
No one likes when repairs need to happen but Ace is most certainly going to be my go to ongoing when I need stuff done. Awesome customer service all the way from the guy who answered the phone to schedule my appointment, to Allen showing up to do the repairs. Allen was so pleasant to have show up. So nice from the first moment he showed up until he left after the repairs were done. His knowledge and experience certainly showed and he got my a/c back up and running in no time! I honestly had expected the repair to cost me more than it did. It’s refreshing that there are still businesses who employ people that care about the customer and services they provide. I highly recommend Ace to everyone!

Review 18 (2024-11-05 - Rating: 5)
We woke up to a freezing cold house and a broken heating system. Panic set in! Thankfully, Ace Home Services came to our rescue. Austin was dispatched to our home and he was absolutely fantastic. Not only did he quickly diagnose the problem and get our heat working again, but he also installed a new programmable thermostat for us.Austin was incredibly knowledgeable, explaining everything clearly and answering all of our questions. He was also super personable and friendly, which made the whole experience much less stressful. We felt like we were in good hands the entire time.We highly recommend Ace Home Services and especially Austin! If youre looking for reliable, professional, and friendly HVAC service, look no further. These guys are the best!

Review 19 (2024-11-01 - Rating: 5)
Ace Home Services has a great employee, Colt House, it was a pleasure to have him in our home making repairs and maintenance in the kitchen. We appreciated his courteous communication, professional manner and hard work. Definitely will call Ace again because of this positive experience.

Review 20 (2024-10-12 - Rating: 5)
I was very impressed with Dylan. He arrived on time. He was knowledgeable about his products. He gave us very good advice and laid out options that we could consider. Best of all no pressure to try to close the sale today he understood We were in the early stages of research and gave us the information we needed. Based on that alone, I will definitely call them when it’s time to do the project.

Review 21 (2024-12-12 - Rating: 5)
I have had no heat for a week. I had 2 companies out and they didn’t know what was wrong. This morning Austin came out from Ace. He listened as I told him the problem. He went up in the attic and stayed there until he figured out the problem. He figured out the problem and fixed it. He stayed extra long to make sure it was fixed. I now have heat the house is warm at last. Big thanks to Ace heating and especially to Austin to make sure the heater worked before he left. I highly recommend Austin for your heating problems. Thank you Austin.

Review 22 (2024-11-05 - Rating: 5)
We had a water heater replaced by Ace plumbing a year ago. Recently, there was an issue and Dennis came out and fixed everything promptly. It’s so nice to work with a company who has standards and who will back up their work. Thank you Ace Home Services! We’ll definitely call you again and recommend you to our friends and family.

Review 23 (2024-10-25 - Rating: 5)
I just wanted to thank Allen were coming by the house the other day and checking on my new heating and cooling system. He is the employee that first discovered my old one was shot last year, and I trust him to know if theres a problem because he seems to really know his business and hes very personable employee. Its nice to know when he comes by that hes going to know what hes doing and he takes care of all the business that needs to be taking care of and he is friendly while he is doing his job. Thank you again for job well done and hopefully the next time I see him it wont be for an emergency but just a nice checkup like it was this time. Thanks again.

Review 24 (2024-12-12 - Rating: 5)
Tory Stevens with Ace Home Services was amazing! On time, so helpful, articulate, willing to crawl under my house without blinking an eye and gracious enough to provide contact information for a company that will have to address my septic. Wow! What a great experience.

Review 25 (2024-10-26 - Rating: 5)
Cody definitely knew what he was doing, found the problem quickly and fixed it as cheaply and efficiently as possible. He pointed out some potential problems that we may want to fix in the future to avoid problems and we appreciated that. He even went above and beyond by helping us facilitate fixing some problems that developed due to the power outage. Very satisfied and happy customers.

Review 26 (2024-12-24 - Rating: 5)
Needed a new Sewer Line right before Christmas with a house full of guests. The folks from Ace were very responsive and worked until well after dark to make sure we had plumbing over the holiday. Very happy with the work

Review 27 (2024-12-31 - Rating: 5)
ACE has been to my house twice in less than four days to work on n my heating system problem. My thermostat would not hold the temperature programmed; Marshall seemed to fix the problem by simply rebooting the system. He was professional, pleasant and informative. He was honest in saying it might not be truly fixed in that there could be some other cause triggering the need for the reboot. He told me what to do if it happened again - action that would leave a “trail” to the problem. It worked! When again the thermostat dropped the temperature, I did what he told me to do and today he was able to replace a part that was failing, partially due to.installation of original purchase install. IWas charged for installation of the new part, but not the call. However., should I be charged again if t hi is same problem occurs , I will be looking at my options for furnace repair and maintenance in the Prescott area. I say this because ACE had just performed an annual furnace and A/C inspection and had given my system a clean bill of health. Waking up to a house at 60 degrees is not fun for older folks!ACE has great people working for them. However, perhaps company policy needs to be revised to include making sure all possibleEffort is made to insure a little more research the first time a technician visits, can insure the complete involved “thread” of items are in good shape! This is the second time in the last six months this same scenario has played out …. totalling more than $3,000 in six months after all inspections stated my homes systems were in good shape. Not acceptable.

Review 28 (2024-09-19 - Rating: 5)
Dayton Taylor is the only plumber I trust. Very thorough did excellent work took his time to make sure everything was working perfectly! Working for ACE Home Services. Very reputable company gave me three options to choose from. Wont be calling anyone else. Everything was cleaned and wiped down for me to use after they were done.

Review 29 (2024-09-09 - Rating: 5)
We had a bad backup on Sunday afternoon and it was quickly becoming a mess. We called about 5 places that were 24/7 but only Ace could send someone out right away. Tory was there within an hour. He was very polite and professional and friendly. He was able to clear the clog and confirm it wasn’t just moved into the line to the sewer. Ace and Tory did a great job and provided excellent service. I can highly recommend both.

Review 30 (2024-11-01 - Rating: 5)
This is great company to use. Same day service, professional work. I really liked how Derek kept me informed of the job details. Derek went above and beyond by cleaning up our attic after the job was completed. Im a very satisfied and happy customer! 😊

Review 31 (2024-12-16 - Rating: 5)
Caleb was prompt and courteous. Quickly evaluated the thermostat problem and offered us our options. We were able to get the right thermostat for us and save a few bucks. He was also able to clean up a few loose ends with our HVAC filter wall frame.

Review 32 (2024-12-24 - Rating: 5)
Dave and Tory were my heroes today. Arrived much sooner than expected and worked quickly and efficiently to resolve the situation. Both men were courteous and congenial while providing great customer service.

Review 33 (2024-10-07 - Rating: 5)
Marshall was very thorough. He was pleasant & thoughtful as he explained my options. Very pleased with his work. I got a few cards to take to the office when I am in town again. Thank you for sending Marshall. He was great. If/when we need heating/cooling check ups or service, I will ask for Marshall. Have a blessed day,Nell Barnhill

Review 34 (2024-12-27 - Rating: 5)
Pleasant professional young man. Appreciate his patience and honesty. Will be calling for an assessment of our air conditioning system in the spring as he suggested. Thank you!

Review 35 (2024-11-16 - Rating: 5)
We called on Ace to investigate a noise in a heating duct, a noise that varied with temperature. Marshall listened patiently and then thoroughly inspected the ducting. Finding no defects he then inspected the duct outlet and determined that the noise source was vanes in the outlet. He applied a fix which has eliminated the noise completely. Marshalls professionalism, patience and attention to detail were greatly appreciated.

Review 36 (2024-09-08 - Rating: 5)
Jordan Parker with ACE Home Services was by far the best Technician!! He was very polite, explained everything in detail, didnt rush, told us everything up front, courteous, professional and would recommend him to anybody! If we ever need your services again we will be requesting him again!!Thanks again JordanMike and Crystal

Review 37 (2024-08-28 - Rating: 5)
I had my AC unit serviced for maintenance today. My technician Derek was a pleasure to work with. He kept me informed and did all he could to take care of a problem he found The pictures he provided me really helped me understand what was going on. He went above and beyond and was not only professional but friendly, making my pup comfortable with his presence. If I need to call ACE again, I hope they send Derek back. They are lucky to have such a personable and knowledgeable employee.

Review 38 (2024-12-13 - Rating: 5)
Troy was joy to work with. He was fast and efficient. He gave me good information on my new unit. I will definitely call back. I like people that know what they are doing.

Review 39 (2024-11-18 - Rating: 5)
James from Ace Home services was fantastic. Had a drain issue at a local business in PV that took them a little bit to figure out (no fault of his), but, went the extra mile to get us back on track! Would recommend 100%

Review 40 (2024-08-30 - Rating: 5)
My experience with Derek beat my expectations. He was friendly and explained everything he was doing. He called within my provided time frame and arrived on time. He also provided me contacts for additional home services I need so it was like a one stop shop with Derek. Thank you. I will contact Derek for all my hvac needs!

Review 41 (2025-01-06 - Rating: 5)
Devon Gillissie did a great job. Very patient, personable and willing to spend the time required to resolve and correct problems. Highly recommend.

Review 42 (2024-09-29 - Rating: 5)
The service we received was excellent. The technician, Billy was on time, professional, and knowledgeable. He had the parts in his truck to replace those that were failing. He was direct and explained what was needed to get our AC and heating system working properly.

Review 43 (2025-01-03 - Rating: 5)
I thought that Derrick was very honest and thorough and would recommend this company to others based on my experience. He also did a great job repairing my furnace!

Review 44 (2024-09-08 - Rating: 5)
Our technician Michael was very professional, and very personable. He took the time to explain everything about our current situation as well as helping to trouble shoot future possible issues. Despite some scheduling issues, I would definitely recommend this company and specifically this technician to anyone needing electric work.

Review 45 (2024-12-09 - Rating: 5)
Derek is absolutely AMAZING and very thorough! He ensures that everything is working great before he says that the job is complete. We have had him two years in a row and want no one else but him!

Review 46 (2024-09-20 - Rating: 5)
Reuben came to the house with a trainee Xavier. I needed them to assess my current water softening system and offer up alternatives if the existing system needed to be replaced. They were professional, timely, and they know their products. We will be looking to make a decision soon and with the prices they quoted we will likely go with Ace.

Review 47 (2024-07-15 - Rating: 5)
I contacted Ace Home Services to install a 100 gallon hot water tank/boiler, weighing 725 pounds. Dennis arrived early morning with a young apprentice to start removing the old boiler. I never anticipated the complexity of the project. Dennis and his assistant connected the old copper tubing to the new tank and worked diligently beyond midnight to ensure we had hot water. The next day Keith and Dennis showed up to remove the old copper tubing. In doing so, they redesigned and installed new tubing with numerous shut-offs and tempering valve. The newly modified design looked great and worked much more efficiently. They did an outstanding job. I highly recommend their services.

Review 48 (2024-10-28 - Rating: 5)
Dylan was very professional. He understood what I was wanting as far as the air conditioner was concerned and gave me different options. He also measured the old one which the other company I got a quote from did not. Dylan is a great representative for your company.

Review 49 (2024-11-15 - Rating: 5)
Very pleasant, young man. No problem at all did came in, did his job? We discussed it is gonna send me uh, detail information, and I would use him again anytime Marion, a Freeman. Thank you again.

Review 50 (2024-11-15 - Rating: 5)
The young man from Ace Home Service Derik Riberdy, was a professional, polite and thorough thru out the whole process. He was able to answer my questions and suggest types of preventive and corrective actions to resolve. I have a 20 yr old dual furnaces concern. I ask myself if the huge price to clean vents would cure dust and allergy issues. For now, I will search for price comparisons and make a decision at that time.

Review 51 (2024-12-12 - Rating: 5)
Marshall from Ace was spectacular. Professional, knowledgeable and timely! Had a fix that was quick and simple but necessary for my furnace to run safe and efficiently

Review 52 (2024-11-27 - Rating: 5)
Thank you to Ron for being timely, polite and professional! He was very knowledgeable and communicated not only the existing issues, but pointed out potential problems while offering suggestions on resolution.Highly recommend ACE Home Services, and ask for Ron!

Review 53 (2024-11-07 - Rating: 5)
This is the second time as tenants that we have used ACE! Prompt, professional and thorough job. Making the emergency appointment was easy and they came in a timely manner! Thank you for practicing good business habits. So few and far between in today’s world!

Review 54 (2024-12-06 - Rating: 5)
Derek came to the rescue and fixed my furnace when an unexpected problem occurred. He went out of his way to get the part needed and install it so that I could have heat before the weekend. He was very professional and helpful.

Review 55 (2024-12-18 - Rating: 5)
Derek was very professional and explained how everything looks and is operating. We cant wait for his next visit this spring. Very nice & knowledgable. He is are go to for all are hvac needs. Give this man a raise!!!😊

Review 56 (2024-09-29 - Rating: 5)
Marshall showed up on time, completed his inspection and reported to us that all was good with our unit. Left everything as he found it, no mess. Marshall was very courteous and professional.I recommend Marshall and ACE home service.

Review 57 (2024-12-04 - Rating: 5)
Derek from Ace Home services was at my house yesterday, and review my Heating system found with no problems with it. Was very professional and was informative of the system operations. Thanks

Review 58 (2024-10-24 - Rating: 5)
Jeovanny was a pleasure to work with. He explained everything in a way I could understand and helped me through the whole process. I am 100% satisfied with the service I received from him and will recommend him and your company to anyone who needs help with electrical problems. Thanks so much!

Review 59 (2024-08-07 - Rating: 5)
Hi all. Apologies for the late response. Dennis and his co-worker David came to my house in May 2024 to investigate an ejector pump alarm. They were very knowledgeable of the system and determined the problem very quickly. I learned a lot about the system, its maintenance, and troubleshooting from both of them during the visit.We havent had any issues with the system since they came out, but should we run into a problem well know who to call.Thank you for your invaluable help and support. Its much appreciated! Please contact me if you need further information.Gary Adams

Review 60 (2024-11-07 - Rating: 5)
ACE Home Service is absolutely the best! Billy was who worked on my heater…now it works great! He was professional yet personable! I highly recommend Ace and Billy!Thank you!

Review 61 (2024-10-31 - Rating: 5)
From initial contact through the estimation process all was fast, efficient and professional. Dayton is a fine representative for your company. He answered all of my questions and was very knowledgeable regarding the work that I have need for!

Review 62 (2024-08-22 - Rating: 5)
Derek did an awesome job. I give him the highest recommendation. It would be great if there were people like Derek in the world.Also ACE got here ahead of schedule and fixed the problem.Outstanding. Tom Callahan, thank you!

Review 63 (2024-10-22 - Rating: 5)
I was a little spectacle at first with the reviews and the 79.00 dollar fee to come out and look. But in the end I was very impressed on how knowledgeable, experienced and fast my technician was. His name is Nic. If you have a electrical problems I would definitely give them a shot. Nic found and fixed all my electric problems fast. Awesome job. Dont let the reviews fool you. 👍👍👍👍👍

Review 64 (2024-08-31 - Rating: 5)
Derek was extremely informative and took pictures of everything he inspected with the HVAC. He found the problem with our ERV unit quickly, noticing the core was installed backwards. We found Derek to be friendly, efficient. Great job Derek.

Review 65 (2024-10-18 - Rating: 5)
Service tech (Marshall Lewis) was very competent and did the necessary repairs in a professional way. I would have ACE home service do any future repairs that may come up as long as Marshall was my repair guy.

Review 66 (2024-12-17 - Rating: 5)
It was a pleasure working with SolHe was very knowledgeable informative and professional. Answered all questions and gave us options on how to move forward. Ace is fortunate to have him

Review 67 (2024-12-12 - Rating: 5)
Derek was very polite, very informative. Never talked down always showed respect n a great kid. He was trustworthy very skilled.

Review 68 (2024-11-08 - Rating: 5)
A technician was available and responsive quickly. Nic came out and took care of everything we needed. He was professional, knowledgeable, and friendly. We really appreciate everything he took care of for us!

Review 69 (2024-08-26 - Rating: 5)
Marshall explained what he was doing as he was servicing our split unit, answered all questions we had and was fast and efficient. I would recommend him and Ace Home Services.Thanks, Marshal. It was nice meeting you!

Review 70 (2024-09-03 - Rating: 5)
It was a pleasure to meet Allen. Has a nice personality. Was nice talking with him.He got right to work and told me what I needed to do to keep my units working properly so I dont have major problems later.Thank you, God Bless

Review 71 (2025-01-07 - Rating: 5)
Although he was unable to resolve the issue, I am impressed with his professionalism and his politeness. As soon as I met him, I felt comfortable around him.

Review 72 (2024-07-27 - Rating: 5)
Our business ac went out on a Friday afternoon. Josh showed up within a few hours , diagnosed it and had it fixed so we could enjoy the weekend, knowing Monday would be cool. Josh was pleasant, very professional, knowledgeable and quick to get us up and running. Would recommend.

Review 73 (2024-07-27 - Rating: 4)
Disappointed with my HVAC system install. The installation appears unprofessional, and accessing the filter is inconvenient at best. Despite assurances, duct sealing remains inadequate, resulting in noticeable leaks into the crawlspace. We chose Ace over other bids primarily because they promised to seal the ducts, but this aspect fell short of expectations. The salesmen and installers were pleasant to deal with, but overall, Im still unhappy with the price I paid for the end product.Update: spoke with Ryan on 7-15-24. He said he will make it right. Will update as this issue unfolds.Update: 7-26-24, 2 technicians showed up this morning and worked for several hours installing a new filter tray and sealing the ducts. Very professional and polite. Felt a noticeable difference in the amount of air coming out of the farthest register. No more air leaking from the unit into the garage.I initially had a rough start with this business, but the staff quickly turned things around with their satisfaction guarantee and attention to detail. Despite the initial hiccup, they went the whole 9 yards to ensure my satisfaction. By the end of my experience, I was satisfied and would recommend them.

Review 74 (2024-08-04 - Rating: 5)
We had Dylan and Allen come out to give us an estimate to install a mini-split hvac system in our sunroom. Dylan was very professional and answered all our questions. We found Allen (Install Manager)) very knowledgeable and gave us a realistic plan for the installation.

Review 75 (2024-12-21 - Rating: 5)
The team did great, we had a huge commercial leak that was very impactful to business and they came in and did all they could to fix it in a very quick manner. Despite me nagging them every 10 minutes 😳😂 they were efficient and quick.

Review 76 (2024-08-30 - Rating: 5)
Chris is an exceptional HV/AC service/repair technician. Competent, courteous, and friendly. Diagnosed, repaired and serviced air conditioner units at my home promptly and arrived on time. Recommend him without reservation.

Review 77 (2024-09-20 - Rating: 5)
Cody Laurance was an excellent technician today as he installed a surge protector and GFCI sockets in the kitchen and by the outer doors of a home I bought recently. I look forward to having him install a new electrical panel and smoke detectors in my home next Wednesday.

Review 78 (2024-08-17 - Rating: 5)
Marshall did a great job. He was fast and efficient. Very polite. I would not hesitate to use your company again and will recommend you to friends.

Review 79 (2024-09-12 - Rating: 5)
Dillon inspected our HVAC system and explained all the benefits of goi g with Home Depot and Ace. He gave us quotes for different systems and thoroughly explained them. He did a very good job.

Review 80 (2024-12-16 - Rating: 5)
Without question, Caleb is the most professional and qualified service technition, I have encountered. Friendly, engaging and extremely helpful. I will ask for him in the future.

Review 81 (2024-11-10 - Rating: 5)
First class operation. Kept in contact, brought up a potential spatial issue prior to installation, which turned out to be a non issue. Installation was neat, timely, the pair of techs who were here did a great job!

Review 82 (2024-11-08 - Rating: 5)
The technician was timely, skilled and thorough. He thoroughly explained what he was doing and provided helpful information concerning the furnace. His friendly demeanor made the job that much more rewarding.

Review 83 (2024-10-16 - Rating: 4)
Called first to let us know of his arrival. Knew what he needed to do and got after it. He was done in no time left with a summery of our HVAC. Good job

Review 84 (2024-12-10 - Rating: 5)
Reuben of ACE Home Services discussed the plumbing project with me intelligently, and then completed it successfully in a single visit. Im a happy customer.

Review 85 (2024-07-18 - Rating: 5)
Update:I am amazed and ecstatic!!! We received a phone call today from Ryan and he was flabbergasted that we had been treated so poorly by one of his technicians. He expressed his deepest apologies and explained that is absolutely not how they do business.Ryan stated that he would do whatever he could to make things right. This was an incredible gesture and we were very willing to give them a second chance based on his outreach and willingness to right the wrong.Ryan sent out Derek and I cannot express the complete 180 he was from the first technician. What a wonderful man! Knowledgeable, helpful, kind, and very customer centric.There was zero hesitation to replace the parts needed to get our system up and running. Derek then charged us only for the parts, not the labor. It was a fair price and nothing like what was originally quoted.THANK YOU Ryan and Derek for turning our negative experience into a positive one. This is what customer service looks like! We are extremely grateful for all you did and are happily enjoying the cool air once more.-----------------------------------------------First and foremost, the initial call with the business and their scheduling office was pleasant. The ladies working in the office were helpful and able to get a technician out same day.From there, it all goes downhill. Technician Billy arrived without a heads up. We were informed he or the dispatch would call at least 30 minutes in advance before arrival. I work from home and needed time to prepare for the technician, but alas, Billy arrived without any notification. Thankfully, my husband arrived at home in time to assist.While they were outside discussing the issue, the technician informed my husband that we should replace our whole unit since it was 30 years old. This is before he looked at anything on our system. My husband responded with, not really in our budget to do that big of an impulse buy. To which the technician responded, quite rudely, Well it should be.On to the actual diagnostic. Technician Billy looked at the problem and informed us the fix would cost over $500. After review, this item costs $25 on Amazon and is fairly easy to replace since it is easily accessible on the unit.My husband informed him we couldnt complete the repair today. Then the technician said, Your capacitor might be bad, too. Husband replied, Are you and to check that? This is where I about fell over. The response from technician Billy, Why? Just so you can tell me you wont replace it today?I have worked in customer service for over 20 years and the thought of speaking to a client, even a potential client, in such a manner is unheard of to me.I appreciate they came out same day, but because of their atrociously rude technician, and hike in prices for what I am assuming is all labor, we absolutely will never do business with ACE Home Services ever again.

Review 86 (2024-11-16 - Rating: 5)
Devin was very thorough in inspecting for my buying clients. Gave me and them peace of mind in knowing it was an in depth look. I will for SURE be referring them going forward. True professionals!

Review 87 (2024-12-31 - Rating: 5)
We were very happy with our tech. He was very thorough and explained the process tous. We highly recommend your services toanyone in need.

Review 88 (2024-12-18 - Rating: 5)
Billy came out and did maintenance on our furnace. Great knowledgeable guy. I highly recommend he and ACE Home Service!

Review 89 (2024-12-30 - Rating: 5)
We had an excellent experience with Devin at Ace. He showed up as expected, diagnosed the problem quickly and took his time to get the repair right!

Review 90 (2024-11-06 - Rating: 4)
Our appt was for 11-2, but it was 3;10 before we got a call stating the technician would be there st in 20-25 min. Once on site he worked quickly and thoroughly, finishing within 45 min

Review 91 (2024-09-24 - Rating: 5)
Excellent service. Derek explained everything he was doing. He advised to have a 3 pack of filters on hand. His manner was professional and friendly.

Review 92 (2024-06-24 - Rating: 5)
Marshall was very professional. Explained everything that was happening. Repaired the unit quickly. Very happy with my service. I was particularly concerned since in my previous state I had a fabulous company who took care of everything. I’m positive I found that in ACE with Marshall as well!!!

Review 93 (2024-12-14 - Rating: 5)
Billy was great, he waited while I went to HD to get replacement filters and then installed them for me. Great service.

Review 94 (2024-12-21 - Rating: 5)
The two gentlemen who installed our Trane AC for Ace were prompt, unassertive, polite, and got the job done in one day as promised. You are fortunate to have these two employees.

Review 95 (2024-12-03 - Rating: 5)
Tony came out, fixed the problems I was having with both of my toilets, was friendly, very helpful and honest, good guy, appreciate the work he did and would use the company again.

Review 96 (2024-07-26 - Rating: 5)
Thank you for cooling us off quickly! Josh is not only professional and kind, he gets the job done. Thank you for providing us the service our home warranty failed to give us. ACE will be our first call going forward!

Review 97 (2024-12-06 - Rating: 5)
Marshall did a wonderful job of explaining the issues with our furnace. He also was quick with the repairs.Thank you Marshall.

Review 98 (2024-06-03 - Rating: 5)
I wanted to take a minute to share my experiences with ACE Home Services. To date, I have used them three times for a variety of HVAC and plumbing related topics.On each occasion, I have found the folks at ACE to be professional and knowledgeable. They are timely, dependable and call ahead to announce that they are on the way.Today I had the pleasure of talking to Billy Easley about my whole house humidifier. He was friendly, knowledgeable and helped me through my issue in a professional manner.Keep up the good work team!

Review 99 (2025-01-06 - Rating: 5)
Dayton did an excellent job. Definitely went above and beyond expectations. Thank you 😊

Review 100 (2024-08-14 - Rating: 5)
Marshal came out to check our AC units. Was very polite and professional. Glad he checked them, didn’t realize they both had issues. Cooling the house better now.

Review 101 (2024-07-21 - Rating: 5)
I called for service on Saturday afternoon and appointment was scheduled promptly for the next morning.Billy Easley arrived on time, and he was courteous, very profesional, and effective. I really appreciate his skill, and the company he represents.

Review 102 (2024-07-22 - Rating: 5)
Sol Noor was AWESOME to work with! Hes super personable and very respectful. The guy clearly knows what hes talking about front and back left to right. My standards for who Id be willing to work with in the future were raised through the roof working with him. His attitude and ability to explain are remarkable and should be considered the gold standard within the industry!

Review 103 (2024-09-18 - Rating: 5)
Derek was on time and call 30 minutes before he got here Was polite.And curious very knowledgeable, and did a good jobAnd I would have him come back again

Review 104 (2025-01-06 - Rating: 5)
Marcus arrived on schedule, demonstrated a personable, professional personality, and was most informative and insightful in his advice and assessment of the proposed plumbing project.

Review 105 (2024-10-12 - Rating: 5)
Dylan was courteous and more importantly, on time, even a little early. After examining our current equipment he gave us a complete explanation on what was needed. In fact, he gave us multiple options.

Review 106 (2024-11-22 - Rating: 5)
Marshall did a great job explaining how the system works and what the potential problems were. He didnt pressure me into making a decision about repairs which i greatly appreciated.

Review 107 (2024-08-13 - Rating: 5)
Hello. So I had Ace out to fix my 20 year old A/C and they did and it worked great. Unfortunately I put the wrong filter in and my unit was no longer pumping air and finally went out, it was inevitable considering its age. It was a matter of time and use. So ACE brought out a portable A/C unit to use while we waited for my new A/C unit to come in and it was not long, that was last week and today Joe showed up with an brand new unit and while waiting for the crane he got right to work unhooking my old unit then the crane showed up and Joe was Up on the Roof doing his Magic installing my new one. ACE SERVICE IS A1 And JOE was very Pleasant and Professional. Ace is Top Notch and All the People we have had over are Superb Professionals and actually Take Care to make your experience hassle and stress free. I Only Use Ace and their People are the Reason Why. THANKS AGAIN TO JOE FOR TAKING GOOD CARE OF US.❤️🙏

Review 108 (2024-11-09 - Rating: 5)
Devin did a great job. He was super knowledgeable. Friendly, and professional.I’d recommend ACE and Devin anytime!

Review 109 (2024-10-11 - Rating: 5)
Ty was fantastic!!! He took time to explain what he was doing / what we needed to do for maintenance/ and set up a maintenance schedule.We couldn’t be more pleased.

Review 110 (2024-08-28 - Rating: 5)
Marshall did my AC tune up and he was excellent. He informed me of all my AC concerns and options. Very kind and patient. Highly recommend!

Review 111 (2024-12-30 - Rating: 5)
RUBEN was very informative and friendly. We really felt like he fantastic job.

Review 112 (2023-12-16 - Rating: 5)
ACE did an amazing job fixing my duct work. I had a huge block in my dryer vent and I was able to get them out right away to give me an estimate and to take care of the issue the next day. They were wonderful!! I ended up getting the extra home service warranty and will be calling them to do the rest of our vents and the regular maintenance work on our home. Very reasonable price and their team was super nice, knowledgeable and most of all did an amazing job, cleaned up all the mess when they were done and finished the job for the price they quoted ❤️

Review 113 (2024-03-19 - Rating: 5)
I had my annual A/C maintenance service today, and I would highly recommend my service technician, Billy Stringer. He did a great job of explaining and showing me that I had a worn out capacitor on one of my units. He replaced both capacitor and switch and did it for a reasonable price. My power nut would have tanked during the summer had this not been caught. Billy also climbed the ladder and changed out both filters on my air handler! I would definitely recommend his expertise!

Review 114 (2024-11-18 - Rating: 5)
I had a great experience with ACE Home Services. My technician was Allen and he was very professional. He answered my questions and explained to me the why questions . I recommend using them for the peace of mind they provide.

Review 115 (2024-10-09 - Rating: 5)
The tech, Alan, arrived in a timely manner for our bi yearly maintenance for our heat pump which this company installed . Alan check our entire system, answered my questions and was very professional. We use this companies service plain which is very affordable and is a great value. You ought to add HVAC to your list of services, which are listed below.......

Review 116 (2024-09-06 - Rating: 5)
Great service. Prompt, professional and courteous. The inspection was through and gave me the information that I needed to make a wise decision. I am very satisfied with the inspection and technical information that I received.

Review 117 (2024-08-03 - Rating: 5)
Billy was such an easy person to work with. Willing to share what he was finding and very helpful in helping me understand what lies ahead with my system good job and a reasonable cost for the service provided

Review 118 (2025-01-03 - Rating: 5)
He was on time,knew exactly what the promblem was..He is very knowledgeable and has a great attitude.

Review 119 (2024-06-04 - Rating: 5)
I loved the experience. This is the first time we used ACE. Derek was our tech to give us a summer check up on our Hvac. He was very professional. Normally , past technicians would always try to find other things that needed fix during the service. Derek went over different ways to clean our unit better.

Review 120 (2024-06-14 - Rating: 5)
I have used this company couple of times. I had no issues so far. Easy to work with. Jesse came out today to service my mini split. He did what needed to be done for a really reasonable price compared to other AC service companies. There is nothing special about mini splits so my message is do not allow companies to charge you an arm and a leg for 20 mins work Brush the filter of the inside unit clean. Brush the outside condenser clean. Both eadily accessible....no freon/bearings/electrical checks needed. Just a temp checkI was pleases ACE and Jesse recognize this and charge accordingly! Thank you.

Review 121 (2024-09-06 - Rating: 5)
Marshall is wonderful. Hes professional and kind I appreciate him coming to look at our AC the same day I called.

Review 122 (2024-08-07 - Rating: 5)
This company has excellent customer service skills. Marchell was very professional. He helped me out and I would recommend to anybody to use this company.

Review 123 (2024-07-05 - Rating: 5)
Michael was on time and professional. Would use again. EDIT: Oops, Although the lights are back on in the room we had an issue with, now he lights in another room are not working and they were previous to the visit. Apparently something went wrong in the process. Ill revise after this is resolved.Revised#2: Michael came back this morning and resolved the issue promptly and alls good. My first response is still accurate.

Review 124 (2024-07-22 - Rating: 5)
Marshall was very professional and attentive. He has a kind demeanor and makes you feel ok about entering your home. He was competent and quick in his work. Thank you!

Review 125 (2024-09-30 - Rating: 5)
We’re extremely happy with the service from Ace heating And plumb. Billy and Alex were excellent polite and do their job quickly.I highly recommend Ace, heating and plumbingThey were on time explained everything clearly.Very helpful.

Review 126 (2024-09-11 - Rating: 5)
Billy has been servicing our HVAC every time since we purchased it over ten years ago and is still keeping it running like new very pleased with your company and especially Billy

Review 127 (2024-05-16 - Rating: 5)
I had Derek come by this morning to do the summer tune-up on my heat pump. He is very nice and does a great job! He answered all my questions. He has worked on my unit before (replaced a surge protector) and also did a great job. Very happy with his work!

Review 128 (2024-08-06 - Rating: 5)
Marshall was professional and did a great job. If I need ACE for future issues I will feel in good hands with Marshall. Thanks Marshall

Review 129 (2024-12-12 - Rating: 5)
Marshall was very kind. He was also very knowledgeable about my ancient HVAC system (part of it being from 1979!)

Review 130 (2024-07-02 - Rating: 5)
Billy has been servicing my a/c and heating units for close to two decades. I trust Billy to do what is right without recommending non essential items. In all the years I’ve known Billy his work has been beyond reproach.

Review 131 (2024-07-19 - Rating: 5)
While arriving much later than scheduled probably due to the recent heat putting a strain on A/C units all over town. Billy was friendly and knowledgeable. He went right to work and confirmed my diagnosis, the A/C unit had basically died of old age.

Review 132 (2024-03-14 - Rating: 5)
Alan just completed doing inspection & maintenance on our 8-year old heating system. He arrived right on time & is very knowledgeable & professional. He explained everything and answered all our questions. We are so pleased with the service that we signed up for an ongoing maintenance contract. We thank you for the top notch service!!

Review 133 (2024-09-18 - Rating: 5)
Mr Easley did a great job testing and evaluating my HVAC system . Im so glad this was done so that it runs efficiently and reliably.

Review 134 (2024-12-27 - Rating: 4)
I have found they still have the same reliable and honest work as Yavapai Plumbing and Heating.

Review 135 (2024-08-29 - Rating: 5)
Sol from ace was over at my house to give me an estimate on replacing my air conditioner and heater he showed up on time was polite, efficient, detailed, in courteous

Review 136 (2024-07-30 - Rating: 5)
Daniel G was very good, hopefully it will solve the issue that we have in our AC, but as per his service, he was knowledgeable and explained everything to us

Review 137 (2024-12-13 - Rating: 5)
We were very happy n satisfied with Nicholas work n Michael nice guys n would call them again if needed.

Review 138 (2024-12-07 - Rating: 5)
Austin communicated with us prior to his arrival and when he arrived he was very clear in explaining all the issues with our system

Review 139 (2024-09-12 - Rating: 5)
Billy was polite, knowledgeable, and ID a small issue that we had him repair. Hes wecome here again.

Review 140 (2024-05-01 - Rating: 5)
I had a leak that turned out to be in the slab. Richard showed up promptly and assessed. He was very professional and top notch in knowledge what to do to get the job done. I cant say enough about Ace plumbing as well as Richard in getting everything repaired in a timely fashion and the quality was second to none. If Richards boss reads this, give him a raise, he was excellent!

Review 141 (2024-10-04 - Rating: 5)
Derek was awesome and very thorough. He took the time to explain everything and I was very happy with the service.

Review 142 (2024-02-26 - Rating: 5)
Ive been a customer of Yavapai Plumbing & Heating (ACE Home Services) since 2004 and have never been disappointed. Today, I had the pleasure of having Dayton and Ron take care of my plumbing needs. They were friendly, professional, hard-working and gave clear explanations of what needed to be done, how much it would cost and my options. They were an exceptional team and true assets to ACE Home Services. I highly recommend this company to take care of your plumbing/heating needs.

Review 143 (2024-12-06 - Rating: 5)
Dereck was polite, personal and knowledgeable. He was able to answer all of questions and inquiries.

Review 144 (2023-12-11 - Rating: 5)
An amazing experience. I signed up through one of Home Depots promotional deals so I was a little concerned about being a hard sell to fix something that was not broken.Well, that didnt happen...lol...and Im extremely satisfied with the service provided by Derek. I gotta say hes very personable and knows his stuff.Hes very thorough and cleaned up the area and although my system has a clean bill of health, I will use Ace from now on.

Review 145 (2024-11-28 - Rating: 5)
Marshall did a quick inspection and fix the problem in a very expedient manner. A very talented young man, extremely manner,

Review 146 (2024-06-14 - Rating: 5)
William Thigpen- Top knotch employee. Friendly. Respectful and polite. He assessed and fixed our problem in a timely manner, he even cleaned up after himself (appreciate that) Amazing individual and am very happy to say he helped us. Thank you William:) -100% recommend

Review 147 (2024-06-08 - Rating: 5)
The temperatures were getting pretty close to 100. A perfect time for our central air to break down. Derek of Ace Heating and Cooling came to our rescue. Seeing that our air conditioner was 21 years old , there was a few components, that went bad. Please call the Ace if you are having a hearing or cooling situation.

Review 148 (2024-07-26 - Rating: 5)
The service man Allen came and checked out ac unit and was very willing to answer all my questions that t could remember. Very friendly and knowledgeable.I appreciate his patience and advice. 👍🙂

Review 149 (2024-01-31 - Rating: 5)
I received service on my water heater to have it drained and inspected. Although it was recommended, I might need a new water heater. I felt that the water heater that I have should last a few more years because it is not a cheap brand (AO Smith) and it’s only 7 1/2 years old. The problem is the water where I live is very hard and the heater stores up calcium and magnesium. I had tohave one of the water valves replaced due to the hardness of the water. The plumber and his helper were very respectful and did a great job.

Review 150 (2024-11-12 - Rating: 5)
Sol noor was amazing. He greeted my dogs and showed concern for my ideas. Amazing service!

Review 151 (2024-12-09 - Rating: 5)
Austin was on time, intelligent and knew right what to look for. He was quick, clean and thorough.

Review 152 (2024-03-12 - Rating: 5)
I had the pleasure of meeting Stephen Libby when I had issue with a water leak He came out when promised, assessed the damage and gave me a through estimate before doing any repairs He was very courteous and professional. Completed the work in a timely manner and made sure to go over all the repairs and warranty. I would recommend Ace Home Services for any plumbing issues. Thank you Stephen!

Review 153 (2024-08-31 - Rating: 5)
Im writing yo you for sending a very knowledgeable and nice gentleman to get m AC running again. Should I require service again I will certainly use your business once ag a in. Thank.yoi.

Review 154 (2024-08-20 - Rating: 5)
Derek is a pro! He inspected units in the attic and outside,gave me info on possible future maintenance needs,and my pups liked him

Review 155 (2024-04-19 - Rating: 5)
I had Allen out earlier this year when my furnace wasn’t working. He got me up and running quickly and he was very friendly!Then because I knew my furnace was older last month we finally got AC. Derek, Nathan and Brad were amazing. They were so patient with my daughters asking questions andfollowing them around. We love no longer using window portable ACs. I highly recommend Ace!

Review 156 (2023-11-16 - Rating: 5)
I had piece of equipment not working properly, and called the manager, who said he would make it right. The very next morning he had a plumber out to correct the situation.I was amazed this technician did everything the manager said he would do & then some. Daniel, the plumber, was courteous, competent & diligent, everything is working as it should. This company is reliable, honest, standing by their word & products plus great service. I highly recommend ACE, & if you need a plumber, I highly recommend Daniel. Great Job Daniel

Review 157 (2024-03-13 - Rating: 5)
Dennis was super friendly and upfront about the cost of everything. He was knowledgeable and very professional. We appreciate that they got us in same day. Dennis had everything he needed on hand and left the workspace looking great.

Review 158 (2024-04-23 - Rating: 5)
Big thanks to Stephen Libby he’s the one who came out. He made our water heater replacement easy and painless and was great about answering all questions and checking everything was working properly once installed.

Review 159 (2024-04-26 - Rating: 5)
First time using ACE home services and we were very satisfied with the knowledgeable and friendly plumber that came out. Problems were solved and we were educated as well since we had several questions.Also, the customer service/office ladies were a pleasure to speak to. We highly recommend ACE Home Services.👍

Review 160 (2024-09-15 - Rating: 5)
Very professional, arrived when expected. Ron was knowledgeable of a complicated problem and we were able to resolve the immediate problem with plans for a long term correction.

Review 161 (2024-09-30 - Rating: 5)
My wife and I had Great Experiences with all the technicians from Ace heating and plumbing. Billy diagnosed the problem. Alex and Joseph installed our new unit.Sol helped us decide what to buy. They were all wonderful, friendly, and knowledgeable people. They are all welcome back here anytime!

Review 162 (2024-10-08 - Rating: 5)
The crew was very efficient , each individual worked at their specific specialty well as a TEAM to get the job done quickly

Review 163 (2024-01-11 - Rating: 5)
Sol was great during his visit to our home. He was on time, friendly-loved our dog-went right to work, had good thoughts, and discussion. Answered all my questions thoroughly and spent careful time evaluating our needs.ACE prices and suggestions were given with sincerity. I would recommend ACE.

Review 164 (2024-09-26 - Rating: 5)
Dylan was awesome, very polite and made us feel comfortable with choosing ACE services.

Review 165 (2023-12-24 - Rating: 5)
John did a fantastic job on checking over our furnace. I would recommend him to anyone needing your services. He was very professional and a pleasure to work with. The company is very fortunate to have someone like him working for your company.

Review 166 (2024-11-26 - Rating: 5)
Very tentative to the needs of what I have to have done at my home Dylan did a fantastic job. Thank you so much for your time.

Review 167 (2024-09-12 - Rating: 5)
Very professional, knowledgeable and made the process simple. I trust his judgement and believe that he was the reason I had a very pleasant experience.

Review 168 (2024-11-07 - Rating: 5)
Billy was very efficient and courteous. I like how understanding he was about all of my pets.

Review 169 (2024-04-27 - Rating: 4)
Our heater went out last night, and I was lucky enough to get Derek from ACE to see if they could fix it. He was here after about 4 hours, and a drive from Flagstaff, got it all figured out in about an hour. I would have given 5 stars but the part was unreal! Way more then I could have imagined. I will definitely be referring him when I can.

Review 170 (2024-09-20 - Rating: 5)
Nicholas (Nic) was very through in checking out my electrical system in my home. I feel more secure knowing that everything works. Also gave suggestions on things to upgrade in the near future

Review 171 (2024-03-11 - Rating: 5)
I woke up early one morning last week and sensed something was wrong. A pipe had burst under the house and ACE mobilized to confront the emergency. Robert and Eddie arrived with a fully equipped van and quickly fixed the problem that stemmed from an improper, high water PSI. We’ve appreciated ACE’s service for a year but never so much as last week. ACE is fortunate to have experienced PROS on staff who combine a cheerful, “can-do” attitude with top flight expertise!Dave Harbour

Review 172 (2024-09-06 - Rating: 5)
Allen Williams was very professional, friendly, and informative. We appreciated his input and outstanding service.

Review 173 (2024-01-24 - Rating: 5)
When you need an I demand super hero; Ace Home Services delivers. Dennis was so great and his reassurance was very welcomed. The plumbing job he performed was quick, efficient, and very needed.Thanks ACE Home Services for your continued support in our DIY project life.

Review 174 (2024-04-23 - Rating: 5)
Today we had a service call with Stephen Libby. He was one of the most professional plumbers I have met. He fixed the problem other plumbers couldn’t even find. I will absolutely use this company again.

Review 175 (2024-07-02 - Rating: 5)
Marshall was very efficient and thorough - he explained every step he took on fixing the problem - we are extremely happy with the service we received - Thank you Marshall we are happy customers!

Review 176 (2024-08-01 - Rating: 5)
Marshall was amazing! Very friendly and explained in detail what the problem was and how he was going to fix it. Thank you!

Review 177 (2023-11-29 - Rating: 5)
Derek was fantastic. Very personable and professional. I took advantage of a special offer for a check up, and I fully expected a hard sell for a maintenance plan. Derek did no such thing and was very pleasant. I will be using ACE for a maintenance plan in the near future.

Review 178 (2024-10-01 - Rating: 5)
Laron always quickly gets to a diagnosis and plan. He and the company are very fair and professional.

Review 179 (2024-09-27 - Rating: 5)
Allen was professional and got the job done super fast. Very please with his service.

Review 180 (2023-10-20 - Rating: 5)
I have been experiencing some troubles lately with my air conditioning unit for quite some time now and decided to give this company a try as I have had no luck in the past, best decision I have made. The work was well worth the price as well as this gentleman named Chris Q being absolutely helpful throughout the process! Will be continuing to work with him as well as this company for here on out!

Review 181 (2023-11-13 - Rating: 5)
We recently purchased our home and needed a furnace checkup. Allen, the technician, was polite and helpful. He gave us good information regarding the condition of our furnace. He was not pushy and gave us options. We are pleased with the service he provided.

Review 182 (2024-02-25 - Rating: 4)
Marshall Lewis showed up on time after calling to let me know he was on his way. He told me what it would take to fix the ductwork underneath my home and repaired it the same day. I’m not a big fan of their pricing that doesn’t give you a breakdown on parts and labor but in the end you’re buying the total job no matter how it’s priced out.

Review 183 (2023-11-13 - Rating: 5)
John Jezewski with Ace Home Services did a great job inspecting my furnace, and was able to make a minor repair that will help get us through another winter. He also suggested a new Carbon Monoxide detector, as I had no idea the old one was no longer reliable. Thanks again for thinking of our safety as well as comfort.

Review 184 (2024-08-19 - Rating: 5)
My technician Derek was very professional, he diagnosed my ac problem quickly and had my house cooling down in no time.

Review 185 (2024-04-06 - Rating: 5)
I am currently shopping for a replacement HVAC system for my home. Ace Home services representative, Sol Noor came to my house, did a total inspection of the system inside and out. His thorough inspection, professionalism and presentation was awesome! Although I am still getting estimates, these folks are Top Shelf!!! Thx!

Review 186 (2024-07-26 - Rating: 5)
Thanks Ryan and Dillon for a great evaluation of my existing system and for explaining my options moving forward. Very professional. Steve