Go To Services, Inc.

Located in Phoenix, Arizona

Address: 23040 N 11th Ave Building 2 Ste 113, Phoenix, AZ 85027, United States

Phone: +1 480-745-4849

Rating: 4.3

Services

Identifies as women-owned
Online estimates
On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-08-21 - Rating: 5)
I used Go To Services for water heater( tankless)/ water softener replacement and couldn’t be more satisfied with the quality of work they performed. They were able to answer all questions and concerns that I had.Javier and Kevin were great to work with and even answered some questions after they left for today. I appreciated the whole experience and would highly recommended them for any other projects.

Review 2 (2024-09-06 - Rating: 5)
We recently had a water leak with our tankless water heater. Go To Services was able to fit us in quickly! They were all very professional and very communicative with us every step of the way! We thank the entire team for all your hard work with getting the job done! I highly recommend their services!

Review 3 (2024-11-01 - Rating: 5)
Juan Fragazo, Alex, and Angelica are a great team! They were on it from the start and helped me through the process. They helped get everything expedited with my insurance company! I appreciate everything they did!

Review 4 (2024-11-08 - Rating: 5)
I am grateful to Alex and Go To Services for helping me navigate my roof repair claim. I had to wait patiently, but when the job was finished I was happy and relieved.

Review 5 (2024-09-19 - Rating: 5)
Alex was wonderful to deal with. She never lost her patience and I felt she really cared. Juan is great too! Both great people

Review 6 (2024-09-24 - Rating: 4)
This service provided great work. They were timely, respectful, and did all work that was necessary. The only reason I didnt give it 5 stars was because they could have cleaned up just a little bit more than they did.

Review 7 (2024-12-17 - Rating: 4)
The gentlemen that worked on my place were quite professional and friendly. Completed the work fairly quickly and without incident. I would use them again.

Review 8 (2019-02-26 - Rating: 5)
I called Go To on Friday morning 2/22. Their tech, Jason called me within 10 minutes & made arrangements to see me on Saturday so he could assess what happened where my ceiling had fallen. He was there on time - in fact he was there before I arrived. He cleaned up the mess & told me hed be back Sunday morning. He showed up 15 minutes early (which I greatly appreciated). He brought Gary with him and there was another example of the great people that Go To Services hires. Gary was warm & personable - he shook my hand & got to work. I was very impressed with him & Jason.Jason took the bull by the horns & was so willing to help me through figuring out how to handle my insurance & he stayed with me through that call too.Thank you Go To Services!!! Youre the best & so are your teams!Sincerely,Donna

Review 9 (2022-01-21 - Rating: 5)
Go To Services were FANTASTIC to work with! They were extremely professional, responsive, and most importantly DID THE JOB RIGHT. We hired them to fix a tenant improvement that our landlords contractor performed that was not to code. Go To Services fixed the issues and did amazing work. Pedro was especially conscientious and a highly skilled worker. I would recommend Go To Services for any building maintenance repairs or tenant improvement needs you may have. They get the job done right, on time and for a very reasonable fee!

Review 10 (2021-03-04 - Rating: 5)
I had severe damage from winter storm Uri, and was out of town when the damage happened to my home. I arrived late at night to find a disaster zone in my house. I filed my insurance claim and they contracted Go To Services to do my mitigation work.Jason and his team were prompt and professional at every step of their work for me. They looked for every possible issue and hired very trustworthy laborers to do the demolition work on my home. I just wish they were a local company so that they would have their entire team available to complete my job from start to finish.All I can say is they are a quality team, and God bless them for coming all the way from Arizona to help us here in Houston. I dont know how long we will keep them here, but I and others have been sharing their business cards with our neighbors and hope their families will forgive us Houstonians for keeping them here a little longer. We need you and we appreciate you!

Review 11 (2018-05-02 - Rating: 5)
They were seriously incredible! I had a massive flood on the second floor at my commercial property in Old Town Scottsdale. It was a nightmare when I walked in (water running for 7 Hours, completely ruined an entire office and the showroom below it). I called the first company I saw online and luckily it was Go To Services. They showed up within 30 minutes and reassured me that they would handle everything. Within an hour there, more than a dozen people showed up to save the day. I have a vivid memory of them all walking in with smiles on their faces and letting me know that it would be handled before I knew it. My blood pressure dropped immediately.It wasnt long before they had cleaned all the water up, had fans blowing, dehumidifiers running, had plastic everywhere, and we were discussing how they could put it all back together. Which they did....in record time! Not only was I happy but my tenants all raves about them over the coming weeks as they put things back together. The finished product was on point.I have been in real estate for 25 years and it was hands down the best service experience Ive had to date. I have Go To Services on speed dial in my phone now!!!!

Review 12 (2024-12-16 - Rating: 5)
We experienced some roof and entry door way damage, so we worked with Goto Services for a resolution. They were extremely knowledgeable, professional, and service oriented on throughout the whole process. They were able to resolve all our issues/damages at unbeatable price points as well. We will surely continue using them as a Goto for their services in the future!

Review 13 (2017-11-07 - Rating: 5)
If you experience a disaster of any kind to your home or business Go To Services, Inc. is the best! My business flooded from a burst pipe and having had bad experiences with a prior service company I asked a friend who i should call. Go To Services arrived within 30 minutes with an army of skilled workers carry massive amounts of equipment to handle the job. They knew just what to do and even helped me through the insurance claim process. I was able to keep my business going and was fully operation by the time the insurance adjuster had arrived! Thank you all so Much!!!

Review 14 (2023-08-28 - Rating: 5)
Amber of the Phoenix office, scheduled a diagnostic visit. The technicians showed up a little earlier than scheduled (rather than later like other companies). They diagnosed the issue quickly and solved my water leak. Professional and experienced. Well done!

Review 15 (2017-11-09 - Rating: 5)
I have to start off by saying customer service is spectacular! From start to finish Holly and Bill stayed in complete communication. I had a water leak some years back in my bathroom, the people that came and took care of it did not really take care of it. I recently replaced the vanity in that bathroom and notice black mold behind the vanity and on the walls. I called Go To Services and they had someone out to my house the next day. They came in and removed the dry wall about 3/4 up the wall and sprayed Kilz on everything in the wall. The people prior did not properly air out the water and causing the mold to grow. BUT this was not the only time Go To Services helped me out! I recently had a room converstion done, adding extra storage space to my home and they were able to put a wall, drywall, and paint in less than 3 days....it was AMAZING! I highly recomend this company and everyone that is involved! way to go GO TO! you have my business from here on out!

Review 16 (2020-06-17 - Rating: 5)
We had our kitchen cabinets painted by Jason and his team. Jayce was the lead painter and his attention to detail, quality of work and knowledge were all above and beyond! They were professional and personable as well. We will be doing additional home improvements soon and GTS will be our “Go To” for sure!!

Review 17 (2017-03-09 - Rating: 5)
I recently purchased a condo downtown and was shocked when my painters found mold behind some loose molding in the master bathroom. My husband and I were putting so much money into our new home and mold mitigation was never a part of the budget. We called several companies and got a lot of opinions. Fortunately, Bill Kelty the owner of GoTo Services answered our call and made time to evaluate the situation. The first thing Bill did was put us at ease. I was truly heartbroken when we discovered mold in our perfect new home. Bill went right to work to test the area and concluded that the mold was in fact contained to the wall behind the shower. Him and his technician removed the insulation, rotted sheetrock and sanitized the area and water tested to make sure there would be no repeat issues. The poorly grouted tile which was the cause of the problem was re-grouted and the wall re-enforced and patched - all done very quickly, professionally and without inconveniencing me or my husband. The price was reasonable and very well worth it considering it was handled with one phone call. I recommend GoTo Services to anyone who has water damage and needs it resolved quickly and without hassle.

Review 18 (2019-05-01 - Rating: 5)
I cant say enough about the company, the staff, or the customer service. My home and barn were hit by a microburst and suffered unbelievable damage. The repairs, the rebuilt barn and the extra touches are so much more than I expected. My neighbors are impressed with the quality of work and I am in love with my little ranch. Its more than just doing business, it really is going the extra mile. Thank you. From the bottom of my heart!

Review 19 (2022-06-08 - Rating: 5)
Jason H at Go To Services was great. Good communication and his team took all the stress out of the process. I highly recommend Go To Sevices for construction projects.

Review 20 (2018-03-05 - Rating: 5)
Bill was great to work with! Fair pricing & fast, quality work, I couldnt be happier as a customer. Working with them was completely hassle free which was really helpful during a stressful restoration. Hopefully I wont need to use their services again but if so, Ill be back in a flash!

Review 21 (2022-06-14 - Rating: 5)
Go To Services has been a pleasure to do business with. Jason Heidenreich is particular about his work and cares about his customers. He gets it done right every time!

Review 22 (2023-09-25 - Rating: 4)
Had a issue with the previous work contacted the project manager and he got it corrected immediately. Great service thanks I would always use this company.

Review 23 (2020-02-21 - Rating: 5)
Very professional and very high quality work, They remodel my whole kitchen and they did an amazing job with the countertops and finishes on my cabinets they also did an amazing job on my drywall , matching it 100% they even paint my whole house with two coats from corner to corner I would highly recommend them for a high quality job :)

Review 24 (2018-05-03 - Rating: 5)
Provided excellent service! Restored condo unit to great condition after experiencing water and mold damage. I would highly recommend to anyone.

Review 25 (2022-06-08 - Rating: 5)
I had a flood loss at my mothers house. Go To Service were there with in an hour and proceeded to clean things up. I would recommend them to any of my family in the future

Review 26 (2022-06-08 - Rating: 5)
I work closely with Jason and Michele and both are very professional! Great customer service and would recommend this company for any construction or repair needs!

Review 27 (2019-02-13 - Rating: 5)
The are extremely great with customers and always where very informative. Price was amazing especially for how great the work turned out I am very impressed and will use them again

Review 28 (2022-06-08 - Rating: 5)
Jason was very knowledgeable and walked me through the process. They showed up on time and did what they said they were going to do.

Review 29 (2018-08-09 - Rating: 5)
Best restoration company in the state. Professional tecnions who care and take pride in their work.

Review 30 (2021-03-02 - Rating: 5)
This is the best restoration and remodeling company you could hire.Professional employees.Great work

Review 31 (2022-06-08 - Rating: 5)
I would highly recommend go to services! Very prompt, professional, and high quality. Jason Heidenreich is always the best to work with. I wouldnt recommend anyone else

Review 32 (2020-01-15 - Rating: 5)
Go To Services is a highly professional, and more importantly, trustworthy company. We have a busy toddler & needed a pool fence installed ASAP. They came out & installed one fast and helped me find solutions to other safety concerns I had with my pool area to ensure it was safe for my child. We are extremely pleased with the work!