Custom Plumbing of Arizona - The Drain Whisperers

Located in Phoenix, Arizona

Address: 2120 E Rose Garden Ln Ste F1, Phoenix, AZ 85024, United States

Phone: +1 602-866-2665

Rating: 4.7

Services

On-site services
Wheelchair-accessible entrance

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-22 - Rating: 5)
Would like to thank these guys for an excellent and thorough job. I manage a small motel. They cleared my main line and ran an inspection camera all for a very fair price. I had a few other larger companies come out and Custom Plumbing gave us the most honest ,accurate advice and information. They came out after hours and did an awesome job, Very Honest company . I really appreciate your work and time !

Review 2 (2024-09-04 - Rating: 5)
Albert was great! Came and did quote and service same day. Did a wonderful job, plan to hire again for other jobs

Review 3 (2025-01-04 - Rating: 5)
Huge shout-out to ANDREW and ADRIAN for a recent service call to address a backup at my house. They arrived on time, were highly professional, and most importantly took the time to provided me an expert assessment of my problem. You both earned all of this five-star review, and Custom Plumbing has earned my future business. Well done!

Review 4 (2025-01-08 - Rating: 5)
Andrew and Adrian were the only plumbers out 3 other companies to accurately diagnose and fix the problem at a reasonable price, the work was done in a timely manner and to my absolute satisfaction . I highly recommend custom plumbing and their excellent employees.

Review 5 (2025-01-08 - Rating: 5)
Andrew and Adrian get an A+!!!! You are very lucky to have them working for you!They found the leak. That was out of three other companies. One day perfect service and perfect clean up! I will only use Custom Plumbing Of Arizona! Thank you much!!!!

Review 6 (2024-12-22 - Rating: 5)
I had the pleasure of hiring Jessie Green for a major plumbing overhaul in my home, and I couldnt be more pleased with the outcome. Jessie demonstrated not only immense knowledge and expertise but also a remarkable level of professionalism and attention to detail. From the initial consultation to the completion of the job, Jessie was communicative, reliable, and transparent.

Review 7 (2024-12-04 - Rating: 5)
Jessie came out to take a look at an issue with the P trap in my guest bathroom and noticed there wasnt one. He was honest, took care of the issue immediately, and effectively. Jessie is a good guy and I highly recommend him to anyone with a plumbing issue.

Review 8 (2024-12-22 - Rating: 5)
Jessie Green is trustworthy and has my trust. Other company gave us a estimate for 7-10grand. Jessie came out and saved us from spending thousands of dollars on something we didnt need if you need someone you can trust ask for Jessie Godbless.

Review 9 (2024-09-17 - Rating: 5)
Thank you to Adam and Albert who came out really late at night to help fix our shower. Even though it was late, they were still pleasant and super helpful! We will definitely use Custom Plumbing again for future repairs.

Review 10 (2024-12-08 - Rating: 5)
Plumbing emergency on a Friday of all days but Tony came out right away and got us up and running in no time. He explained each step of the problem and all solution options. He was kind and courteous and did a great job!

Review 11 (2024-10-23 - Rating: 5)
I had some plumbing issues at my home in Mesa, I called Custom plumbing and they were able to get things flowing again after discovering a large root ball in the sewer pipe. As it was a weekend they cleared enough of the roots to restore service and scheduled to return to repair the pipe. As the pipe was roughly six feet underground it required a fair bit of excavation and of course this disturbed the landscaping. I was concerned that might be a problem as I live in a country with an HOA. Tony and Logan completed the job and if Im honest the landscaping looked better after the job was done as it was nicely raked and leveled. The service provided was professional and courteous, making a stressful situation a bit better. A big thank you to Tony, Logan.

Review 12 (2024-07-20 - Rating: 5)
We had our sewer back up on 4th of July, we reached out to Custom Plumbing and they sent out Andrew and Adrian. These guys are the best. They worked outside in over 110 degree weather to clear out the clog. Made sure to involve the city as our house is located near city utility lines and pipes (which made me feel confident they knew what they are doing). They then began work inside our bathrooms, making sure that the pipes are in good working order and we can prevent any other unforeseen plumbing issues. Im so confident in Andrew and Adrian and their work!

Review 13 (2024-09-17 - Rating: 5)
Albert and Adam were absolutely exceptional! They were professional, friendly and went the extra mile to make sure a job from another plumber was corrected and restored my hot water made it safe. I would recommend them highly

Review 14 (2024-01-29 - Rating: 5)
I had a leak under my washer and dryer and Jessie and Terry responded right away and repaired a leak in my cold water supply line. They were very quick and professional and had it fixed in no time. They also gave me a referral to have my drywall and baseboards dried out. If you have plumbing issues and you want someone honest and reliable, give Custom Plumbing a call.

Review 15 (2024-12-06 - Rating: 5)
On time clean and professional. The office staff keeps you updated and are friendly always make you feel like family. When you have a problem they except as there problem. I will be using Custom Plumbing of Arizona for all my Plumbing needs.

Review 16 (2024-12-04 - Rating: 5)
Thank you to David. He came out and replaced my waterheater. Hes prices were reasonable and he was very professional. Would highly recommend him!

Review 17 (2024-09-30 - Rating: 5)
James was great. He completed all the work in a timely manner and left the house clean. He also was able to educate us on what he was doing so we know more about our house.

Review 18 (2024-10-06 - Rating: 5)
Albert and Adam were awesome! Very efficient and knowledgeable. All the issues were resolved very quickly. I greatly appreciate that they actually took the time to give me a detailed explanation and advice as to how to proceed.

Review 19 (2024-08-15 - Rating: 5)
Custom plumbing “Andrew and Adrian” were very helpful. They were good at answering all questions. I felt comfortable letting them into my phone without me there. I will definitely be going through them for any future plumbing issues.

Review 20 (2024-05-31 - Rating: 5)
James serna came out and fixed the plumbing issues that I had. He did a great job and I appreciate everything that you did for us. He went over and beyond am I would not have expected him to be able to do. He did it, he is very professional and were thankful that we got him to do the service for us. And everything is working great and were very thankful and I think he is a good man. And we appreciate the work that he does. We will be using him in the future and also recommend him to the public.

Review 21 (2023-08-03 - Rating: 5)
Vincent was extremely hard working and did a great job on replacing a collapsed drain line under our foundation. He was extremely thorough, and professional the entire time. Charles did a great job diagnosing the problem and walking us through the process. We would definitely use Custom Plumbing again based on our experience!

Review 22 (2024-08-22 - Rating: 5)
Adam and Albert went above and beyond for me today with the plumbing work! They did a lot of work in such an efficient amount of time! Very grateful, and most definitely will be calling them back for other work in the near future!

Review 23 (2022-06-04 - Rating: 5)
This is my second time having them come to my home! There work is amazing and fast. Communication was great and even tho they had a busy schedule they provided updates on when they would arrive. I received multiple quotes from different companies and Custom Plumbing was definitely reasonably priced. Problem wasn’t solved on the first service call and then Jesse and Cody arrived the next day and took care of us. Thanks Jesse and Cody!

Review 24 (2024-10-04 - Rating: 5)
Adam and Albert were great to work with. They were very good at diagnosing and repairing the issues.I recommend them to anyone who needs any plumbing repairs.

Review 25 (2024-10-20 - Rating: 5)
Albert and Adam were so thorough, professional and truly cared about doing a great job. I was impressed with how they went the extra mile to help me. I would highly recommend this company.

Review 26 (2024-12-14 - Rating: 5)
Best plumbing company in the valley. I am very pleased with the service and noticeably David the plumber besides his wonderful attitudes the guy is highly professional and knowledgeable...I highly recommend this company for your plumbing needs .

Review 27 (2024-10-20 - Rating: 5)
Both Adam and Albert were professional, courteous and very honest when it came to our plumbing issue. Not just resolving the problem at hand but giving preventative tips to avoid future mishaps. Thank you

Review 28 (2024-07-12 - Rating: 5)
Awesome experience with James, he came out quickly determined a course of action that included several options. James wasn’t about the sale the highest profit service. James resolved the problem and gave updated options for later preventative maintenance. Thank you.

Review 29 (2024-03-01 - Rating: 5)
We discovered a crack in the main drain line under our manufactured home. Custom Plumbing of Arizona came to the rescue quickly and efficiently. Daniel, Josh M, and Robert were so professional and very knowledgeable. They even helped me with my Home Owners insurance claim. Afterwards, I was offered a discount to re-pipe our whole house as the outdated plumbing was showing signs of failing. They had a crew out and had everything removed and replaced perfectly and quickly. They were very efficient and even took the time to answer all of my questions. I highly recommend them for your plumbing needs.

Review 30 (2024-04-23 - Rating: 5)
Vince and Daniel have great customer service! They came out same day and took care of my plumbing issues! They also were kind enough to bring it to my attention some possible issues I may encounter in the future and recommended ways to remedy it. I will be using custom for all future plumbing needs. Also, the ladies in the scheduling department were quick to follow up after my scheduled service to make sure all issues were taken care of! Great company, well ran!! Thank you, Custom!

Review 31 (2024-11-17 - Rating: 5)
Logan is a standout guy they are fair an honest company. came out to fix a clogged kitchen sink. I will use Custom again.

Review 32 (2024-09-18 - Rating: 5)
Adam and Albert explained everything they were doing and told me what parts were under warranty so that i could go back to manufacturer. All in good working order now. Nice guys.

Review 33 (2024-07-17 - Rating: 5)
James Serna came out to install a new water heater and PRV. He was very knowledgeable, professional, calm and transparent throughout the whole process. We will be working with him again in the future, no doubt.

Review 34 (2024-07-28 - Rating: 5)
Logan came and replaced my water heater. He was very polite and knowledgeable. Definitely will be using Custom Plumbing of Arizona for any of my future plumbing problems.

Review 35 (2024-09-30 - Rating: 5)
They came over and snaked out our laundry drain. Did a great job, Great price. I very happy.

Review 36 (2024-12-11 - Rating: 5)
The work was wonderful! David was very professional! Communicated nicely and I will be a return customer in the future!

Review 37 (2024-07-06 - Rating: 5)
We had Sean who came out to give us a quote to replace a toilet and run a gas line to replace our electric stove with a gas stove. Sean was very professional and answered my questions regarding replacing our current toilet. We will definitely want Sean to complete the work once we move forward with our projects.

Review 38 (2024-10-22 - Rating: 5)
Albert and Adam were awesome. They took care of our issue. I would really recommend them and the company they work for.

Review 39 (2024-10-14 - Rating: 5)
I needed a new outside spigot and Adam and Albert replaced it. They were professional, friendly, fast and reasonably priced! I highly recommend Custom!

Review 40 (2022-06-03 - Rating: 5)
Jesse and Cody provided awesome service attending to our backed up kitchen drain. Custom plumbing did work on our main sewer line a couple years back and I knew we could rely on them to tend to all of our plumbing needs at a reasonable price. Thanks guys appreciate it!

Review 41 (2024-09-03 - Rating: 5)
Adam and Albert came out to install my new toilet, they did excellent work and were very professional. Would highly recommend

Review 42 (2024-12-08 - Rating: 5)
David came out to my residence and did some plumbing work .he was very professional and actually did some extra things I didn’t know I needed. Very nice and respectful gentleman

Review 43 (2024-09-10 - Rating: 5)
Guys Albert and Adam came out and did a fantastic job on my 2 bathrooms, kitchen sink and hot water heater, they are very efficient. Help save me time and money .

Review 44 (2024-02-26 - Rating: 5)
Adam was incredibly knowledgeable and professional. He immediately assessed our toilet and was able to fix our issue within a half hour. I appreciate his kind and down to earth demeanor. I will definitely call him again for any repairs.

Review 45 (2023-12-15 - Rating: 5)
I was in need of finding a company fairly priced to come out and attempt to clear our main line. Due to the unique circumstances the City of Phoenix needed to be present to determine the next steps in fixing what could have been a bigger issue if left unresolved. It was after hours but Shelby answered and we were able to set a time for Charles to come out the the very next day. Shelby was very professional and transparent which is greatly appreciated. It’s about Quality when it comes to customer service and she exceeded the standard. Thank youDaniel B

Review 46 (2024-01-11 - Rating: 5)
We are very happy with Daniels service over the weekend. We called custom plumbing requesting service and they were out the next morning earlier than our scheduled appointment. We will be using them for all plumbing related issues and suggest you do the same if you want to save money and get the job done correctly ✔️ awesome team you guys have!

Review 47 (2024-09-09 - Rating: 5)
Adam and Albert were awesome! Found my issue in no time, presented several options. Highly recommended!

Review 48 (2024-02-23 - Rating: 5)
Custom Plumbing of Arizona was fast, efficient and very knowledgeable. This is the second time we have used this company and they are honest and fair. James was a great technician! We will definitely use this company again!

Review 49 (2023-11-18 - Rating: 5)
Had a great experience with Custom Plumbing! Both technicians were friendly, knowledgeable, and very helpful. They were able to replace my garbage disposal within a day and sent a second technician out to address another possible problem. The technician was through and addressed my concerns and was able to help me diagnose the problem quickly. Will be using them for any future plumbing needs!

Review 50 (2023-10-20 - Rating: 5)
I own a rental property in AZ and my renters notified me one of the toilets wasnt flushing. Daniel Mertz with Custom Plumbing of Arizona was at the property within 2 hours. The toilet was just the flapper but luckily Daniel was very thorough and checked the entire house with a moisture meter where he identified a major problem nobody was aware of. The next day I needed the shut off valves replaced and it was his day off and he helped coordinate his teammate and the renters to get access to get this done. The 3rd day he was back onsite making final repairs to the shower area. He repaired everything that was needed immediately and let me know future things to budget for. Communication is excellent and he sends you pictures of everything showing before and after. Daniel seemed to take a lot of pride in working for Custom Plumbing of Arizona which was impressive to see. I also got great feedback from my renters. I look forward to having him back in February for future preventative maintenance.

Review 51 (2024-01-06 - Rating: 5)
James Serna was my technician and I cant say enough good things about the work done and his professionalism. The company as a whole is super professional. They communicated throughout the process and the pricing was very fair. I would HIGHLY recommend them for plumbing issues. These are before and after photos. I hired a different company to fix my hose bib and it leaked and was ugly. All is good now.

Review 52 (2024-08-03 - Rating: 5)
Sean Carroll was amazing. He waa friendly, honest and acted with integrity and ethics. I will definitely recommend this company again.

Review 53 (2024-09-23 - Rating: 5)
Albert and Adam helped me in the emergency situation. I am so glad I found them.

Review 54 (2024-12-06 - Rating: 5)
I have seen you guys are good on your job especially Christopher tremont,you have been working welll on your job keep it up

Review 55 (2023-08-30 - Rating: 5)
I will be using Custom Plumbing of Arizona in the future and will recommend them to anybody I come across in need of plumbing repair service. I had Daniel out last night for a second opinion and he went above and beyond to check things that other plumbing companies did not. Very professional and respectful of our problem and explain to me terms that I could understand. I wont be asking for anybody other than Daniel when I call back. Not only was he early, he was able to locate water underneath floor boards he showed me how to look and checked water meter for leaks. Fantastic company fantastic technician. Thank you!

Review 56 (2024-03-16 - Rating: 5)
I recently contacted Custom Plumbing to gather estimates on necessary service, Daniel Mertz arrived on a Saturday, evaluated the situation, provided an estimate and began to work immediately on the resolution. Daniel exceeded every expectation in identifying, resolving, and pulling in the necessary third party resources to complete the work needed. He has provided advise, support and education, on every step along the way towards resolution. I highly recommend Daniel Mertz for any plumbing needs.

Review 57 (2024-12-10 - Rating: 5)
Dave is the best! We had an issue with our drains and he was able to get it fixed in record time! His speedy and professional attitude is what convinced me to trust any future issues that I have with this old house to him. I highly recommend calling them and asking for Dave.

Review 58 (2023-06-11 - Rating: 5)
Our service technician, Daniel, was outstanding! Daniel immediately diagnosed the issue with our water heater, and drafted multiple service options for us to choose from. He worked for hours communicating with his managers to get us the best price, including a military discount. We had multiple companies come out to evaluate the issue, and Daniel made sure his company beat every price. He even went above and beyond providing us with a prompt invoice to provide to our home warranty company. After selecting the tankless water heater option, Daniel had us scheduled for install within 2 days. He completed the work himself, and even had his manager come out for final review and programming. We are so impressed with Daniel and his team at Custom Plumbing of Arizona LLC. We highly recommend this company, and will be using them for all future plumbing needs.

Review 59 (2023-07-10 - Rating: 5)
Craig is amazing. He’s upfront about what needs to be done and he’s thorough as hell. He drove from Santan all the way out to my house in Glendale on a Sunday night when he should be home with his family to help us. He didn’t just snake the drain like we originally wanted, he uncovered a very serious and potentially life threatening situation and called damage control out to start the insurance process tonight! I feel really good about this company. They give fair prices and back up their work by offering free camera inspections on all cables lines.

Review 60 (2024-09-16 - Rating: 5)
I was very happy to get the problem solved of figuring out where the leaks were in my irrigation system. I highly recommend!

Review 61 (2024-09-30 - Rating: 5)
Albert and Adam were on time, worked efficiently, and completed the work quickly. I would highly recommend them.

Review 62 (2024-09-26 - Rating: 5)
Albert and adam were great , Very talented tradsman and did a great job

Review 63 (2022-03-09 - Rating: 5)
We’ve had a lot of plumbing issues in the past, but Custom plumbing was a great experience overall compared to the others. The technician Steven was very knowledgeable, friendly, and didn’t hesitate to crawl underneath our trailer to find our problem. Unfortunately our pipes needed replaced, but the company worked with us on financing and Steven was able to come back and replace them all in a matter of two days! They were efficient and we definitely recommend them.

Review 64 (2024-12-08 - Rating: 5)
David came out to my house and fixed my leaking hose bib super fast and he was very kind

Review 65 (2024-04-23 - Rating: 5)
I just would like to say that these boys Jesus and his brother Gabriel were soo attentive and very informative will be keeping my business with custom plumbing. Fair pricing and quick workers. Outstanding gentlemen with attention to detail like no other.

Review 66 (2022-05-16 - Rating: 5)
We recently had Daniel P come out to fix a shower leak we had. He called 30 minutes in advance to let us know he would be there and was on time. He was polite and did an excellent job with our shower repairs. We have had other plumbing companies come to offer quotes and perform service in the past and Custom Plumbings prices are more than fair compared to others. He also took the time to answer other questions I had about plumbing in other parts of the home. Overall, it was an excellent experience and I would highly recommend and look forward to using Custom Plumbing in the future!

Review 67 (2024-06-01 - Rating: 5)
James Serna came out and helped me with my plumbing issues I had and was very fair with the price and very knowledgeable and has a great personality. Always ask for James!!!

Review 68 (2023-03-14 - Rating: 5)
I was looking for a quote for a leak outside but had a bad experience with my Home Warranty servicer when it came to plumbing so I decided to get a few quotes myself to see if it could be more cost effective (I didnt think it was that big of a leak). They sent Craig to my rescue and they called when they were on their way. Craig was so pleasant and efficient that he wiped away my worries from before and I was open to trusting a plumber again. He explained to me what the issue was and how he would have to fix it. He gave me a quote which was higher than my deductible for my home warranty, so sadly we didnt use their services but I will ALWAYS call them for a quote first!

Review 69 (2022-08-21 - Rating: 5)
I had my water heater replaced by Corri last week. I was very impressed how prompt we were able to do the install- we had a quick consultation on Thursday and by Friday afternoon I had a brand new water heater and hot water! Corri was very friendly and professional. He let my neighbors know that the water would be shut off and did the switch quickly in order to have the water turned back on for all the units. He was considerate and explained what he was doing as he did it which I appreciated- I would recommend this business!

Review 70 (2022-12-08 - Rating: 5)
I had Craig as the service person. He was great. Professional, intelligent, explained clearly what needed to be done and why, the costs were great, friendly, timely. He was the best service person I have had in years, He replaced my water heater and water softener. Made arrangements for the water guys to repair my water damage to wall, floor

Review 71 (2022-08-14 - Rating: 5)
I got a call from Custom after applying on Angis last night. They were the first to call me , so I scheduled. Dave came out today and was very nice and professional. I have been unable to turn off a slow leak in my exterior faucet. My husband has not been well and I tried several options which ended unfavorably for me. After reviewing and estimating the cost, I was unable to pay.There were more issues other than a leaky faucet. My home water pressure test failed. I was very upset. The money was not there for me at the time. This kind man did me a great favor by stopping the leak by adding another faucet at no charge until I can reschedule and have the other work done.It is nice to know that this company values their customers,even before they are. Kind Souls (within these hard times for all )are among us and within this Great Company. Thank You David,Thank You Custom Plumbing> RoseMarie

Review 72 (2023-01-19 - Rating: 5)
From the jump I was happy. They came out to give me a free estimate and Terry and Marquese educated me on how to make my water heater last longer before selling me anything. They advised me on how to save money by getting some of the parts myself. They did not overcharge me or try too hard to upsell me on additional products/services and ended up being half the cost of other plumbers that I reached out to. On the day of service I was their last job so I got pushed back after the scheduled time but they still came and were extremely professional and took care of the job like pros efficiently and effectively. I will definitely reach back out for my future plumbing needs.

Review 73 (2021-12-14 - Rating: 5)
We had a terrific experience with Custom Plumbing of Arizona. We started our Sunday morning with water leaking out from under the toilet during a shower. The company sent someone out same day which is not typically on weekends. Kory was very professional and explained everything he was doing clearly. They were not able to determine the exact cause of the leaking on Sunday but were extremely quick to set up an appointment with a camera to see clearly what was going on in less than 24 hours. The manager, Jessie, was the one who came and he was extremely friendly and professional. I was able to see the camera and he made sure we were able to use showers before he left. Overall it made a very stressful experience one that was manageable and we will definitely be using the company again.

Review 74 (2024-03-06 - Rating: 5)
John Moore was super helpful! He was extremely kind and answered all the questions I had about our kitchen sink leaking. He even answered questions I had about our toilets not flushing. Thanks John!

Review 75 (2022-09-11 - Rating: 5)
We had a great experience with this company. We needed four bathroom faucets replaced in our home. Craig was our service person and he was always on time and very knowledgeable. With our house being older we had a few problems but Craig was always very professional and accomplished the job.We would definitely use them again.

Review 76 (2023-01-09 - Rating: 5)
Adam Bunn was prompt,on time. He diagnosed our problem and gave us two options. WE bought a new water heater from Home Depot. He picked it up and installed installed it in 3 hours. He cleaned up afterward, and hauled the old tank away. He did a terrific job and Custom Plumbing should be proud of having such a great employee. Good job.

Review 77 (2023-05-05 - Rating: 5)
I’ve used custom plumbing of AZ on 2 of my properties. They came out the next day, fixed everything right away and did a great job. Dan walked me through my options and helped me come up with a solution that worked for my budget and I’ve been very satisfied with their service. would definitely recommend

Review 78 (2024-09-05 - Rating: 5)
The tech was amazing. I would recommend them to anyone. Alberta was our tech.

Review 79 (2022-09-06 - Rating: 5)
I initially called on a Saturday and Craig came out the next day! He took a look at the work and recommended a follow up visit to have a camera inspection done on my sewer line. Craig and Jessie promptly showed up at the scheduled time to do the camera inspection. I also mentioned that I had a leaking hose bib and they were able to replace it the same day. Finding good contractors is hard but Craig and Jessie proved that I can count on Custom Plumbing and from here on out, Custom Plumbing will be my go-to plumber.

Review 80 (2024-06-18 - Rating: 5)
Had a slow drain and Richard came out and did a great job figuring out the problem. What seemed simple was not ,and he worked until it was solved. Thanks for the effort.

Review 81 (2019-05-06 - Rating: 5)
We had a septic issue and were completely down. Another company had come to the house to clean out the tank when they noticed the tank was not draining correctly into the leach field. The filter housing outlet was no longer installed correctly.We called Custom Plumbing of Arizona very responsive. Dillon came to our house on-time and ready to start resolving the issue. He was patient and listened to my concerns. He also adjusted the install based on my concerns. In a way, I felt that I received a customized install.Jason, Dillons manager, was also great. The two worked together over the phone to ensure that I was happy. They installed a new filter and housing and also replaced a cracked and crooked leach field pipe that I believe was damaged due to settling.Custom Plumbing of Arizona understands septic systems and did a great job resolving our issue in a timely and cost effective manner. I recommend them and request Dillon!

Review 82 (2022-12-30 - Rating: 5)
Craig was the Rep who installed my new water heater and replaced my old one. He was great and professional. Answered all my questions and stayed till he made sure that the water was heating well. My experience was great from start to end.

Review 83 (2024-01-20 - Rating: 5)
Daniel was the Plummer that showed for the job. Valve in back burst .water everywhere. Then found it was leaking in my laundry room wall. He explained the job in ways I could understand, was very pleasant, kept in touch(vacation Florida w/mom). I couldnt of ask for a better price, and better Custer oriented Plummer. Thanks Daniel 😊 and Shelby in office great customer service and quick to fixCustom plumbing is great and have my business!!!!!

Review 84 (2023-03-27 - Rating: 5)
Quick and great service! The Custom Plumbing team took the time to fully inspect my sink and fixed my drainage issue. They also gave recommendations for what to do if we saw issues in the future which was greatly appreciated!

Review 85 (2023-07-19 - Rating: 5)
Jason and Dillon were a true godsend. Our drains are now pristine and flowing freely. Left the work area spotless. Very polite and helpful and I highly recommend them for any plumbing needs.

Review 86 (2024-12-16 - Rating: 5)
I called last minute before having to go out of town the next day. The quick response and arrival from Diesel Andrus had me amazed. It took him no time.. Thanks a lot Diesel 🙂

Review 87 (2024-12-04 - Rating: 5)
Steven Bearden plumber 26 was very friendly, explained everything well

Review 88 (2019-03-21 - Rating: 5)
Our experience with this company was amazing!! I found them on Angies List, and once I punched in my info, Custom Plumbing called within minutes! The scheduler was kind and concerned, and had somebody out that same day (within a very short time!). WNash was the guy who showed up, and he was amazing!!! We thought it was a simple drain plug up, but after snaking and assessing the situation, it was apparent that we needed to do more. Nash gave us all of our options, and even consulted with more experienced plumbers in the company, to make sure that we were choosing the best solution.We even had a follow-up call from the scheduler to make sure that we were satisfied with the results of the visit... It makes me wonder who is doing the training program for this company....definitely someone is doing something right :)We ended up having to have our pipes jetted, but we only had to wait a day in order to have that done. We are from North Dakota, where service is the name of the game, so we were astounded at the quick, expert, and knowledgeable service that we received!!!The price was explained as its starts out at a fixed price, which we thought was very reasonable. As it turned out, that ended up being the final price, which was so great.When Nash and James (who was the experienced guy for jetting) were done, they made sure that we had all the info that we needed, as well as contact numbers. So far everything is working GREAT again, thanks to guys that really care about the customer!!You cant go wrong with this company in our estimation! Kudos to Nash, James and the company!!

Review 89 (2022-12-20 - Rating: 5)
My salt holding tank appeared to be leaking so I called and was scheduled for the next day. Craig and Adam came on schedule. Determined that it needed to be replaced. They did a great job explaining all my options as well as what to expect when they installed the new system. During removal, water damage was discovered so they also helped me start the process with a mitigation company. Craig answered all my questions and was very patient with me. I will definitely call them again if I have any other plumbing issues.

Review 90 (2022-09-14 - Rating: 5)
I recently got my shower cartridge and toilet fill valve replaced by Craig and he was wonderful to work with. He was super easy to communicate with and very explanative about the materials needed, and the process of the repair.Knowing how shady some contract workers can be, its super great knowing I can call Craig for an honest opinion and estimate.

Review 91 (2021-06-03 - Rating: 5)
Justin and Kyle were the best. Very professional, polite, and knowledgeable. Kept me informed and updated throughout the whole process. They resolved plumbing issues that two other plumbing companies had given up on. Overall everyone I dealt with at Custom was friendly and went out of their way to help.

Review 92 (2017-11-23 - Rating: 5)
This is the best company! I had a plumbing disaster. Jason provided me with security, assurance, professionalism and expertise. It is very hard to trust a stranger in a vulnerable situation. The crew was amazing! Albert is fabulous. What an amazing company to have in your home in a very very unfortunate circumstance. Their skillset, their honesty, their professionalism, their standard is above all else. I truly wish I knew about them prior to purchasing a home that had a complete main line collapse.I highly recommend this company for ANY plumbing issues. You will not be disappointed.

Review 93 (2023-01-13 - Rating: 5)
I work with Joh Sonoran for years in my personal and commercial jobs. I find him very personal, professional, on time and very very knowledgeable. What ever issue he has address I never had to call him back to fix the issue. When he mentions he will be there, always on time!!!. I have recommended him to my friends and had only great reviews about him once he completed the jobs. He is one of the BEST.Rob

Review 94 (2020-09-03 - Rating: 5)
Hands down the best experience I have had with a plumbing company. My toddler put a toy in the toilet and apparently flushed it...leaving us with a clogged toilet. I contacted Custom Plumbing and they were out the next day and ON TIME. Jose was very professional, came in and assessed the issue, grabbed his tool and the job was done within a couple of minutes. I highly recommend this company if you want quality, professional work done by an experienced individual and reliable, reputable company. As a realtor, I have not been able to find a reliable plumber for myself or my clients...until now! Thank you Custom Plumbing of Arizona!

Review 95 (2024-12-15 - Rating: 5)
Would recommend. High quality work, with reasonable price. Dave was awesome!

Review 96 (2024-09-05 - Rating: 5)
James was a great plumber and installed everything timely and was very professional

Review 97 (2021-02-19 - Rating: 5)
Had toilets installed, angle stops replaced, and bathroom fixtures all replaced. I have to say we experienced a little bit of issues due to my corrosive water problem and it was difficult for the first tech to accomplish all the work, what I liked about Custom is that I called the Service Manager Jessie and he immediately made sure to get all the work done correctly and even did some extra work on my fixtures to make sure I was satisfied for no extra charge. He sent out Jesus to finish things up and I couldn’t be happier with his professionalism and reliability. I would definitely use Custom Plumbing again for future projects.

Review 98 (2023-12-12 - Rating: 5)
Wonderful experience! Tyler showed up on time, worked through the issues and completed the task the same day. Tyler was very professional and able to communicate different issues with a plan of action.

Review 99 (2023-02-03 - Rating: 5)
Don was wonderful…he changed a pressure reducing valve in about 15 minutes. He was very professional, courteous and explanatory. Great service professional and the price was very reasonable. I will use this company again and recommend it.

Review 100 (2021-02-13 - Rating: 5)
We used Custom plumbing of Arizona to upgrade our plumbing in our bathrooms. They were awesome and provided excellent results. Johnny and his assistants were punctual, friendly, knowledgeable and made sure to leave everything clean when they left. Johnny made suggestions for our bathroom remodel that I hadnt thought of and I used! We would highly recommend this company for all of your plumbing needs.

Review 101 (2019-06-13 - Rating: 5)
Thanks to Custom Plumbing of Arizona I can use my bathroom again! Their prices are great, they came out the same day and there was no extra charge for this rush service which we desperately needed because we only have one bathroom in our house. Nash B. was our plumber and he was very polite and knew what he was doing. He fixed our plumbing problem and didnt leave until he knew that we had working plumbing which I am so grateful for. Will DEFINITELY call them again for all of our plumbing needs. Thank you Custom Plumbing of Arizona and thank you Nash!!

Review 102 (2019-02-03 - Rating: 5)
Custom plumbing sent out one of the nicest men to our home. Steven came in and He didn’t spend any extra time got right to it and was very efficient. He was very knowledgeable and was able to give me all my best options for great prices. If you need things done fast and friendly Customer Plumbing is it and if you can ask for Steven.

Review 103 (2020-02-28 - Rating: 5)
We are buying a condo and needed to have some plumbing work completed prior to closing Niky was polite, helpful each time I called. We had the work completed the very next morning by Michael. He is the nicest, professional, and knowledgeable young man.Great experience would highly recommend. Very competitive pricing as well

Review 104 (2019-05-04 - Rating: 5)
I rarely leave a review, good or bad. But...Through no fault of his own, Johnny came back three times in order to install a kitchen faucet that would work correctly. The company that we bought our faucet from had a lifetime warranty, so just put a replacement in and no problems, right?Wrong! The manufacturer cut costs by changing the inner parts which changed the turning circumference of this model.The first time here, Johnny was on time- early actually- professional and ready to immediately get to work. When he discovered the new faucet’s mechanisms would no longer work, he recommended that I contact the company, explain what he patiently demonstrated to me to be the issue, and request that they offer a different style that would rectify the issue.Johnny said that since it wasn’t my fault that this model no longer would work, he was willing to come back and reinstall the next replacement faucet for no charge.Unfortunately, the rep from the manufacturer neither understood my request, and refused to send a different model believing that the one I received was simply defective and the quality was still superior.The second time, Johnny came out with George and was surprised to hear why the same improper faucet was delivered. But, as he had promised, the two of them got to work. Only this time, they went only far enough to be sure this one would turn properly. It didn’t! As he’d known, Johnny said the hex nut design was changed and would never turn properly for our double sink. I called the company immediately with the two of them here. Going above and beyond, he stayed and guided me through the conversation with another rep in the Dominican Republic in order to get them to send a proper style or model in the same price range. Obviously, with George and Johnny listening to the call, Johnny was becoming aware of my frustrations.Johnny graciously offered to speak personnelly to this rep in hopes that he would understand a plumber better than a woman. (Cultural differences as well as language barriers were a big obstacle.) This phone call was dragged out numerous times for clarification and approval from a higher authority in the company. This time spent on the call, was costing Custom Plumbing valuable time, as well as mine.Finally, the company agreed to send what Johnny had requested in the first place. His calm, professional and patient voice no doubt was a major factor in getting this cooperation. The problem was, we would once again, need to wait for the next replacement to arrive, then have Johnny return again to install.As usual, Johnny came on time, professionally prepared to get the job done as quickly as possible. He’s been here so often that our dog, Thorn, greeted him like an old friend! Since Johnny had thoroughly taught me what to look for, I did my extensive research so I knew that I would undoubtedly order a style that would work. And the third time, it worked!I understand that their motto is complete satisfaction, which we finally acquired, but Custom Plumbing couldn’t keep coming back for free. They were very accommodating by charging me a reasonable service charge instead of the standard full fees most other companies may have.I can’t tell you how much Johnny‘s professionalism, as well as his friendly demeanor, kept me calm during a domino effect of blunders by the manufacturer.We are preparing to start more home improvements and I’m so glad that I know Johnny will be returning to do an exceptional job once again. And again, as long as we need an honest plumber!Thank you, Johnny!!!

Review 105 (2019-10-18 - Rating: 5)
Daniel did a superb job installing a new water heater for me today. Extremely professional and friendly. I will always use this company in the future because of people who really care about customer servive. Making the appointment was easy too.

Review 106 (2021-02-01 - Rating: 5)
Corri came out on a Sunday to give an estimate on installing a bathroom faucet. He was on time, very professional and polite. He worked with us on a fair price. We let him install the faucet for us and could not have been happier. We would definitely use Corri again should any plumbing issues arise. Thank you Corri for a job well done!

Review 107 (2023-02-14 - Rating: 5)
I called this company to remove a shower head and Craig noticed I might have a leak. It was confirmed and I did have a leak. I’m so glad he found that because if he didn’t , the damage never would have been covered. He was very knowledgeable and helpful with all my questions. I highly recommend!

Review 108 (2023-07-14 - Rating: 5)
Jason came out this morning to fix one of our sinks. Super efficient and fixed everything with ease. Highly recommend going with Custom Plumbing for any issues!

Review 109 (2019-05-08 - Rating: 5)
I want to thank Custom Plumbing, and Andres especially for working so hard to fix our plumbing issues. We had a difficult situation, we needed all new pipes, and it was fixed beautifully by Andres, also want to give a shout out to Johnny for coming to help. I want to thank Vince the owner for his phone call and the friendly office staff.Your company has been wonderful, you should be proud of your work and service. We thank you so much and well never forget the good people at Custom Plumbing.I want to add that Andres is so professional, courteous, and friendly. He worked so hard to fix our plumbing and we feel like he went the extra mile for us. Thank you!!!

Review 110 (2021-11-09 - Rating: 5)
I am so happy for honest people like Kory! I dont pretend to know the first think about plumbing. My toilet was backed-up and there was leaking all over the place. Kory arrived EARLY and gave me a candid assessment. I was so impressed with him that I authorized the work right away. Kory was quick, professional and friendly. I will be requesting him for all my plumbing needs!

Review 111 (2018-12-14 - Rating: 5)
Dan with Custom Plumbing was amazing. From the time he showed up till he was done. He had a tough task ahead of him with our shower and he was honest about it. It took him overall 2-3 days to complete due to the stubborn shower valve. During that time he Had to leave to grab parts and even stayed late at night to get this finished. He was a super professional and got the job done and I couldn’t have asked for a better people person and professional to have come to my house. Definitely contact Custom Plumbing and DEFINITELY ask for Dan!

Review 112 (2021-01-27 - Rating: 5)
Had a new faucet installed today. Corri was great. He worked with me on the pricing, was professional, and took the time to make sure everything was done right all while training a new employee. Tested everything before he left to make sure it was done right. Great service.

Review 113 (2020-02-04 - Rating: 5)
Everything about their process was professional. They responded to my request for a quote literally as soon as I stopped typing. They quickly scheduled someone to do a free estimate, unlike a competitor who wanted $39 for an estimate. They completed the work rapidly and kept us informed about their progress and cleaned up after they were done. We are very pleased and will definitely call them again if the need arises.

Review 114 (2021-01-20 - Rating: 5)
I had a recirculating pump installed for my hot water today. Johnny was fantastic! He even replaced some pipe from the water heater that had evidence of a previous leak. I am not sure if I am more excited about the hot water sooner to the faucets - and it was insanely long - over three minutes - OR.... he also corrected an issue in my master shower. With the shower handle at the highest heat setting it was in the winter at best - only barely warm enough. He was able to adjust it so that now it is HOT and can be adjusted to any desired temperature. His explanations were excellent and I truly was pleased with his professionalism, demeanor and skill.

Review 115 (2019-07-26 - Rating: 5)
Today is the 2nd time I have used Custom Plumbing. Scheduling is easy and prompt. The service is of excellent quality. I have an older home and needed the water supply outlet to my new refrigerator revamped. The materials were replaced and all was updated to satisfaction.Thank you Daniel for superb efficiency on this task.

Review 116 (2019-12-06 - Rating: 5)
Michael did a great job. He uncovered plumbing issues that needed to be addressed and he fixed them.Bottom line, we are protected from future problems and much cost. And your Business received more than $1,000 extra on your original Invoice.Win-Win Deal.

Review 117 (2017-11-20 - Rating: 4)
The only reason Custom Plumbing of Arizona gets 4 stars and not 5 is because they were an hour late, without calling to let me know. However; once he got there, everything was great. The tech did an excellent job, he was fast and efficient and charged a fair price. My tub had been clogged for 3 days, I did not have time for quotes, I just needed someone to fix it...he could have jacked up the price and I would have been stuck. But he got it fixed quickly and just charged me their minimum fee that was quoted online. He even helped me with my sink that I had forgotten to put on my original request. To me, nothing is more important than knowing you can trust a company to be fair and honest. Would DEFINITELY use them again and recommend them to others.

Review 118 (2017-05-22 - Rating: 5)
We had a disaster with our sewer lines and Nick came within the hour to save the day!!! He was courteous and explained everything and took his time. The next day, Michael came with his camera and was just as awesome. Explained everything and took his time telling me all of my options. Great company

Review 119 (2019-04-06 - Rating: 5)
I was having troubles with my plumbing and was really indecisive about who to call to have it fixed. A friend recommended custom plumbing. They sent out the best technician I could ask for James Moore. Very professional and good at his job. He had to dig a huge deep hole. Got to the pipes that needed fixed and replaced them. Now everything is working great

Review 120 (2023-04-18 - Rating: 4)
Good job replacing toilet but referring another contractor for a different job got me paying that company money I told him I didnt have . Im very disappointed on the plummers advice. A dry out for $1700.00 isnt want I need right. Makes me sad. I guess he didnt care about what I said I couldnt afford.

Review 121 (2023-04-05 - Rating: 5)
Custom Plumbing repaired a main water leak between the meter and house. They gave a quote, brought in equipment and worked on it till it was fixed. I appreciated them staying on the job and finishing it at 9:30 PM.

Review 122 (2017-03-31 - Rating: 5)
Jeff replaced our A/C unit after the old one died. We had received at least 5 quotes at the time and Custom Cooling was the most reasonable. They were able to work us in quickly. The installation was quick and painless and we have not had any issues since (its been 3 years already). So glad we went with them.

Review 123 (2019-05-15 - Rating: 5)
A pipe in kitchen clogged, water not draining down from the sink & then dripping out of dish washer.Ryan S came on time and promptly took care of the mess. He was professional, easy to work with. He also explained some of the plumbing issues at my house that may arise at later time. Nice to be aware! Thank you, Ryan S!Yes, I recommend Custom plumbing of AZ and Ryan.PS - Initially, I was hesitant to hire the company in lieu of some negative reviews posted in the social media ( mainly has to do with $69 special offer for de-clogging). I paid $69. I think it was very reasonable for what Ryan did.

Review 124 (2023-01-13 - Rating: 5)
Custom Plumbing are some of the best plumbers I’ve ever worked with. Johnny in specific was absolutely amazing! Polite, punctual, honest, and knowledgeable. I will always recommend Custom Plumbing!

Review 125 (2019-05-04 - Rating: 5)
Dre was excellent from start to finish. Had him change out all my faucets in the house and angle stops. Did the work in a day and a half and was working the whole time. Really professional and went above and beyond to get my request completed when he ran into glitches along the way. Would certainly call Custom Plumbing again !!

Review 126 (2019-10-09 - Rating: 5)
Nash was great! He was able to fix my bathroom sinks that were clogged quick and easy. I thought they would have to bust up my wall to get to the right pipe because I didnt have a clean out but Nash was able to snake it through behind the sink and unclog everything. I was very relief he did a great job. Also, affordable quality service.

Review 127 (2023-12-09 - Rating: 5)
Thank you Daniel Meetz fot your professionalism and going the extra mile.i feel like iam being well taken care of. You have a new customer for all my plumbing needs. Thank you Custom Planning of Az!

Review 128 (2019-02-19 - Rating: 5)
Ive had all kinds of plumbing companies come to my home for various plumbing issues. They always charged me way to much and never completely resolved the issues. James Moore did though. He gave me an affordable price, and fixed my saturation problem. No more puddles are in my luving room. And my sink is unplugged. Working nicely. He cleaned up the mesy black goo, and i will ask for him and reffer him to my family and friends. Thank you Custom Plumbing

Review 129 (2018-05-10 - Rating: 5)
They were able to fit me in quickly and for an affordable price.I’ve had issues with other companies not showing up in time or quoting me insane prices. Custom plumbing seems to really care about taking care of the customer. I will definitely be using them again. Highly recommended

Review 130 (2019-08-09 - Rating: 5)
I called Custom Plumbing because my toilets were all backed up in my home and they came out that night and cleared my drain which was only $69. The next day, was followed up with a phone call asking how everything was! First time a company has ever done this for me, at least. I also received a free camera inspection to ensure blockage was taking care of! I will defiantly will be recommended Custom Plumbing to friends and family. Thank you so much!

Review 131 (2021-11-15 - Rating: 5)
My water heater quit working. I called my old company and they said it would take a few days. Kory came out the same day to replace it. He is nice very trustworthy I will definitely call them again.

Review 132 (2017-06-04 - Rating: 5)
Custom Cooling and Plumbing is top notch! Moments after placing a request for plumbing service with the dispatcher my technician called to let me know he was en route. Billy arrived and was extremely profressional, courteous, and helpful. He helped to rectify my problems immediately and ensured I felt comfortable with the solution before leaving. While homeowners never enjoy having plumbing or HVAC issues, I feel very confident that when they arise that Custom will be there to remedy any situation.

Review 133 (2020-01-14 - Rating: 5)
I had custom plumbing out at my house replacing my sewer in the front yard. Delbert and his crew worked hard to get my bathroom working again. Their boss Keith was very nice he made sure that my house was well taken care of and the price was right for my budget.Thank youJesse Cox

Review 134 (2022-05-26 - Rating: 4)
My daughter (Dawn Haskin - HOA Management) recommended Vince & Custom. I contacted them and talked with Vince. I was able to make an appointment for the next morning. Glenn arrived earlier than arranged, which is rare for this area. He inspected and understood what my issue was. He proceeded to verify the cause and fixed it. Apparently, the attachment bolts needed some tweaking to ensure a proper fit after replacing the wax ring. He finished up with a caulk seal around the base for appearances. EXCELLENT JOB !!!

Review 135 (2019-08-16 - Rating: 5)
Staff was very prompt in replying to my inquiry and setting up an immediate appointment. I could choose to just get an estimate or continue immediately with the work. It was a number of minor repairs- change a faucet, replace a disposal and clear some slow drains. The work was done efficiently and so far it seems it was done well.

Review 136 (2020-01-28 - Rating: 5)
I had a major emergency with clogged sewer line that backed up nasty water into the house. Charles responded immediately to my Angies List search and was at the house within the hour. He brought in a water mitigation company to remove water & disinfect house while he was busy clearing water lines and replacing root-clogged drain line. He has responded quickly to other requests that I had for service on another house. Charles and Nikki (office) and Omar (plumber assistant) have been competent, responsive, friendly, skillful. I definitely recommend Charles of Custom Plumbing in Surprise AZ

Review 137 (2019-04-06 - Rating: 5)
Great experience with Custom Plumbing!! Andres replaced the old hot water heater and installed the new kitchen faucet. He was on time and prepared; he had everything he needed! Kudos to Andres for his professionaism and skill, efficiency and sense of humor. I feel extremely confident in the repairs, and know I will sleep at night and not worry about those things anymore! Thank you, Andres! You ROCK!!

Review 138 (2019-02-04 - Rating: 5)
I am absolutely thrilled with my experience! The technician (Joe O.) was on time, clean, very curtious and explained everything while making sure I completely understood.Joe fixed my plumbing problems quite fast and cleaned up afterward! He was polite and made sure I was satisfied before he left!Thank you!!! I wil definitely use Custom Plumbing again!

Review 139 (2024-05-31 - Rating: 5)
James imaged got the parts & changed out our ISO SHUTOFF VALVES IN one day! He did a great job

Review 140 (2019-01-12 - Rating: 5)
I had a backed up toilet that I couldnt figure out the cause. Ryan arrived and was very friendly and professional. Ryan was able to determine the drain was full of roots, and he was able to remove all the roots and get our toilet working properly. Great service, will use again.

Review 141 (2019-05-23 - Rating: 5)
Dillon came by within a couple hours of phoning in my clogged sink issue to Angies Page. Custom Plumbing contacted me and notified me of their drain special + free camera inspection. I managed to get my sink clear of the issue within an hour of prep+snake work, and managed to learn about various types of pipe as well. Would definitely recommended these guys so far!

Review 142 (2024-10-16 - Rating: 5)
Amazing service by Adam and Albert! Highly recommend. Organized, great communicators, and very timely.

Review 143 (2024-09-03 - Rating: 5)
Albert and Adam with Custom Plumbing of Arizona came through for my husband and I with getting out to our home and installing a new water heater when we were really pressed for time. They were friendly, professional, informative, fairly priced and there when we really needed them! I highly recommend their services!

Review 144 (2019-04-26 - Rating: 5)
George has just finished a great job replacing my kitchen faucet and corroded valves. I would highly recommend George and Custom Plumbing. He cleaned everything up and was very polite and professional. I plan to have the remaining valves in the house replaced so I have no unexpected caaualties. Thanks again George.

Review 145 (2022-09-21 - Rating: 5)
Jesse and Derek came out to repair my tankless hot water heater. They were fast, friendly and very professional. I will definitely refer this company with plumbing needs.

Review 146 (2024-08-05 - Rating: 5)
Adam and Albert did a very good job very happy today with the service

Review 147 (2019-03-23 - Rating: 5)
Custom Plumbing did a great job fixing my backflow preventer at a reasonable price. When a new issue was found, it was also fixed without charging me more than the original quote. Wyatt and his team were very knowledgeable, professional, and kind. I would recommend Custom Plumbing for any plumbing/irrigation repairs.

Review 148 (2024-12-04 - Rating: 5)
Christopher Tremont was Very friendly and hard working didnt complain about the work

Review 149 (2019-02-11 - Rating: 5)
Managing a Commercial Distribution Center demands top notch professionals to keep things running smoothly.We had sewage backing up, causing major issues. Custom plumbing sent out James M.He cleared the blockage, and Hydro Jetted out entire drain line out to the street. Had no problems since.Best results from any drain company we have ever had. and he left our facility spotless . Thanks Custom Plumbing & James.

Review 150 (2018-09-30 - Rating: 5)
We were having a draining problem and other plumbing companies wanted us to put holes in the walls, holes on our roof and all kinds of stuff. We called Custom plumbers out and all he did was snake our drains and just like that we didnt have a draining problem. I would definitely be referring them out. James our technician was amazing and very nice.

Review 151 (2019-03-22 - Rating: 5)
James moore came to my house and fixed my plumming. He was very professional and polite. He cleaned his mess when finnished. I recommended him to all my friends and family. If needed i will request him again thanks again for your great work keep it up.

Review 152 (2020-04-10 - Rating: 5)
Great service! Our tankless hot water heater went out at our assisted living home and it was a complicated fix. Kevin did a great job making sure it was repaired within the day and kept me informed every step of the way!

Review 153 (2019-07-11 - Rating: 5)
Great experience tonight with Custom Plumbing of Arizona. Nash came out late to fix a stopped drain. He was here fast very professional and fixed the problem for a great price. Ill definitely use this company again.

Review 154 (2019-08-29 - Rating: 5)
Needed to replace a couple of toilets in my home. Custom Plumbing of Arizona gave me a fair price and the technician Kevin was respectful, prompt, and explained to me what he was doing so I could better understand. Will be using Custom for all my future plumbing needs.

Review 155 (2019-03-01 - Rating: 5)
My garbage disposal was broken, someone came out to take a look, advised me to buy a new disposal from Home Depot since buying one from them would be more expensive. No charge that day, I then went and bought my new disposal and scheduled a follow up appt. 2nd guy comes, does a full inspection of my house, found that 11 angle valves needed to be replaced, plus the main shut off valve and I needed an pressure regulator valve. Glad he found all those things, but it was $2000 for everything. Took the guy about 12 hours over 2 days to do the work, but everything was done well. No complaints

Review 156 (2018-05-30 - Rating: 5)
Very professional company. Easy to work with on the phone and the repair man came right on time and did a great job. Highly recommended service to anyone in Arizona. I had the pleasure of speaking with the owner on my follow up service call and that meant a lot to me that the customer service is cared for.

Review 157 (2021-11-05 - Rating: 5)
Was very appreciative of Kory and his cleanliness replacing my shower valve without damage to the tile. He was very respectful. Was impressed with his cleanliness and knowledge. He left me with a different perspective of plumbers.

Review 158 (2019-08-30 - Rating: 5)
Don was our service tech today and wow did he do a great job. Excellent service from Vince on the phone and then Donald on site.Really appreciated you guys.He was very attentive to quality in both the parts he used and the work he didI am very pleased.

Review 159 (2018-05-10 - Rating: 5)
If you are looking for timely, reliable service with knowledgeable plumbers then Custom Plumbing of Az will meet all of your expectations for they met mine. I will definitely be using them in the future. They provided great quality work at an affordable price. Thank you!

Review 160 (2020-01-08 - Rating: 5)
Called Custom for a diagnosis and estimate of a leak, inside a shower wall, that was softening and bubbling drywall; our insurer denied coverage, as we hadnt met their 14 day window to file a claim on it, so we were on our own. Big morale flattener! Pulled up Home Advisor, entered my job order, and Custom was the first response with a 4:30 p. phone call. Office lady said shed have plumber Keith out in 2 hours to quote the job and, sure enough, Keith rang the doorbell at about 6:30. He asked permission to open the wall up, which I granted; he quickly diagnosed a leaking diverter valve and suggested a new single knob Moen, with an oval trim plate that would cover the dual handle holes in the shower tile. Since he had two more calls that night, hed call next morning with the quote (but hed cap off the pipe feeding the diverter leak, before leaving). I asked him to also include replacement of a back yard, heavily-leaking hose bibb, connected to 47 year-old metal galvanized pipe, that Id tried unsuccessfully to unscrew, but gave up for fear of torquing the fragile old pipe into a twist split, or snapping it. He asked to see it--took one look and said, Ill fix this right now for you, so you can at least relax, where this water loss is concerned. I asked how much it would add to his quote and my mouth dropped when he said, NO CHARGE--its a 5-minute fix, with the right tools, so Im not going to charge you for something this simple. About 5 minutes later, hed safely installed the new bibb that Id bought earlier in the day! He then went back inside, sawed off and capped the cold water pipe to the diverter, and, with a cheerful Call you tomorrow morning (which he did), left for his next call. Now, while Custom isnt necessarily the cheapest outfit out there, WHO ELSE OFFERS EXTRA SERVICE LIKE THAT, with such empathy for a stressed customer? I sure havent met them, yet, so you can bet Keiths business card is at the front of my Rolodexs plumbing tab! Youll be in excellent hands, should you dial them up. First-rate service, but more importantly, first-rate people, if theyre anything close to Keith!

Review 161 (2021-03-11 - Rating: 5)
We had to get some plumbing issues fixed around our home and Corri was our savior!! He was very knowledgeable , professional, and overall had GREAT CUSTOMER SERVICE!! I would highly recommend Corri and this company anytime!! Great job!!

Review 162 (2019-07-16 - Rating: 5)
Don came to our house and was completely professional from start to finish. The job involved working outside in the heat. He stayed as late, 9pm, as he needed to so that the job was complete. We will definitely use Custom Plumbing of Arizona again and be asking for Don!

Review 163 (2019-05-07 - Rating: 5)
I was extremely impressed with this company. More specifically their technician Nash I delt with. The dispatcher was prompt and curtious. Then Nash spent time on the phone with me before coming out to the call to make sure he fully understood the situation and properly advised even before coming out. Upon arrival Nash was knowledgable, professional, efficient and made me comfortable that he was out for my best interest. I will ask for him specifficall and now only use this company for plumbing issues I can not myself fix. If he is a representation of the quality of technicians here I highly recommend this company to anyone!

Review 164 (2021-02-05 - Rating: 5)
Corri was the gentleman who helped replace my broken toilet today, and he was incredibly nice and helpful. There was some miscommunication with the estimate that was given being different than what was presented at time of service... But Corri made sure to take care of me as a customer and went above and beyond to meet me in the middle. The five stars I gave is for Corri, as he is a hard worker and a very “customer first” kind of guy. Thank you Corri!

Review 165 (2024-09-08 - Rating: 5)
Adam and Albert did a terrific job in fixing my wash valves. If I could give them a 10 I would.

Review 166 (2022-10-15 - Rating: 5)
We use custom For all of our plumbing needs, Every technician and office staff member is friendly and is knowledgeable. We recommend customTo anyone and we would definitely use them in the future.

Review 167 (2018-06-15 - Rating: 5)
I had to call a plumber for an emergency around 9pm. Both toilets and bath tubs were clogged. Lady on phone stated their price with no hidden cost. Cost is reasonable and exactly what the lady said. Dustin was nice and it only took him less then 35mins. to fix. Would definitely recommend them to anyone!

Review 168 (2023-09-22 - Rating: 5)
Paul went beyond in addressing my problem and focused on getting the job done. Was personable, professional and knowledgeable. I’m very satisfied with the completed job.

Review 169 (2019-02-01 - Rating: 5)
Custom Plumbing is a definitely a go-to service provider for all our plumbing needs. We called them to install faucets in an older condo. They sent out an experienced and knowledgeable technician, JT. He thoroughly but fairly diagnosed the situation in a easy to understand manner. The validity of his quote became even more apparent as he did the work. Im glad we contacted Custom Plumbing for this job. Next time we need work done well be sure to ask for JT!

Review 170 (2021-06-18 - Rating: 5)
AMAZING! AMAZING! when they say drain whisper they truly are. Arial and Jesse really have the best customer service. You cant go wrong using this company for your plumbing needs. I was so happy I gave Jesse a hug because he saved me so much money and heartache. I would give Arial.a hug too if I could.

Review 171 (2024-09-05 - Rating: 5)
Albert and. Adam just finished flushing my water heater, they did a great job and gave me some extra information that I will use to upgrade my home water system. The service was above and beyond.

Review 172 (2023-11-01 - Rating: 5)
I Love that Tim Hill. What a character. Good dude. Good company. Just wish my insurance wasnt Lollygagging. So they could finish. Know what Im saying! 😉

Review 173 (2021-03-17 - Rating: 5)
The original job had issues that needed to be resolved. After hearing my concerns they did anything they could to do right by me.Unmatched customer service and the quality of the end product is beyond exceptional. Highly recommended

Review 174 (2019-10-02 - Rating: 5)
Had a slight emergency this morning and custom plumbing of Arizona responded quickly, same day service. Daniel, the technician did a great job and explaining in fixing the problem. We have several rentals in fountain Hills and our go to plumber will be custom plumbing of Arizona

Review 175 (2021-02-08 - Rating: 5)
The last year or so has been a very challenging time for our family. In Nov 2019, our 7-year-old son was diagnosed with Leukemia. Months later, as a nation, we were hit with COVID-19, which drastically impacted my wifes industry, Hospitality and Event Management, as well as many others. As a result, our way of life: living, socializing, and working has changed in unexpected ways.Despite these challenges, as a family and as a nation, we are all doing our best to maintain health, happiness, and prosperous lives. Last week, fate threw us another curveball, as we noticed a significant leak from our Water Main feeding to our home. After speaking with our Homeowners Insurance and Home Warranty companies, we found that this type of issue is not covered by either of the two plans, so it became clear that we would have to find a way to fix the issue out of pocket.So, after doing a little Google research, we stumbled across Custom Pluming of Arizona, LLC. Within 24 hours of reaching out to Custom Pluming of Arizona, LLC., Ignasio and Edward arrived on site to assess the recently discovered leak. After assessing the issue, they were very prompt and professional in offering us both long-term and short-term options that would best fit our budget.Given the issues mentioned at the beginning of this post, disposable cash on hand is a luxury we dont really have at the moment, so we opted to move forward with the lower cost temporary solution and scheduled the work to be completed the following day. The next morning when Ignasio and Edward arrived, they let us know that the Custom Pluming of Arizona, LLC. leadership team had been made aware of our recent life challenges and offered to implement the permanent solution at no cost to us.Ignasio and Edwards kind and incredibly generous news warmed our hearts and brought tears to our eyes. Within a few hours, the leak was repaired, and the workspace/landscaping was clean and returned to normal conditions. I cant thank these gentlemen enough for all that they did to help us in our time of need and for their professionalism.Thank you Ignasio, Edward, and the rest of the Custom Pluming of Arizona, LLC. leadership team. Your act of kindness has warmed our hearts and has helped restore my faith in humanity.Sincerely,Bruce Kilbourn

Review 176 (2024-08-06 - Rating: 5)
Adam and Albert came out to help my mom with some toilet issues she was having that could’ve flooded her whole house and they saved the day!! They were able to get her an amazing price on a new toilet and fixed all of her issues really fast! Thank you, Adam, Albert, and Custom Plumbing!

Review 177 (2017-05-10 - Rating: 5)
Called Custom Cooling & Plumbing and they sent someone out immediately. Mr. Billy O’Keefe, their Tech was beyond professional, he was also extremely ethical! When I requested some additional work he stopped me and explained that it wasn’t necessary, basically saving us many dollars because of his honesty. Don’t meet many individuals like this and would strongly suggest calling Custom and asking for Billy. I’d also like to thank Nicole Hockings for her kindness in helping us expedite our request for help. Well done CCP!!! And many, many thanks!!! BA

Review 178 (2020-08-31 - Rating: 5)
Jesse Green from Custom Plumbing of AZ came out to clean a clogged drain for us. Our little one had flushed some type of toy down the upstairs toilet. I had already retrieved a 2 ball with an auger that I bought from Home Depot. But, there was obviously more down there. Jesse used a camera and a long snake to drag out whatever it was causing backup in our pipes. It was relatively quick and painless. It cost $69 total. The fee was going to be $299 because it was a foreign object, but Jesse made sure it was only the initial quote of $69. Were grateful it didnt cost more!

Review 179 (2021-03-08 - Rating: 5)
I was originally going to leave a bad review, but thankfully Corri came to the rescue and saved the day. First plumber that was sent to do work left me with an outdoor leak and did not follow up to finish the job. I called again and Corri showed up two hours later to finish the work at no additional cost. He knows his stuff and truly cares! Ask for Corri!

Review 180 (2020-01-15 - Rating: 5)
Very friendly, on time, super knowledgeable, no b.s. straight up honesty, hot water heater stopped working and came out quickly!! I thought it could be the element or igniter but I simply didnt hit the reset button. Didnt charge me for the visit. Even video my pipe lines for free! Dennis was very down to earth no b.s., no sales pitch! Cant say enough about the Custom plumbing of Arizona, llc! Highly recommend!

Review 181 (2024-08-29 - Rating: 5)
Adam and Albert were great, would 100% recommend using this company and we will use them again if needed.

Review 182 (2019-06-09 - Rating: 5)
Daniel came out today and found the lint filter just full. I had just changed it and didnt figure that would be the problem. We talked about not needing one in the house.Were running the machine now and hope this was the fixWe are VERY pleased with the service and recommend.

Review 183 (2024-09-11 - Rating: 5)
James was very quick, efficient, knowledgeable and kind. Will definitely be calling him again!

Review 184 (2019-05-14 - Rating: 4)
Nash was very helpful and courteous. He called before he arrived. Then fixed stopped-up kitchen sink. Also explained options to get pipes fixed. I would gladly recommend Nash & Custom Plumbing of AZ.

Review 185 (2019-02-23 - Rating: 5)
I highly reccomend Custom Plumbing of Arizona to anyone. They sent me one of their employees James. He fixed my toilet with no problem. I can finally sit on my throne. Thank you so much.

Review 186 (2019-04-08 - Rating: 5)
Andres was more than efficient and professional!Other plumbing companies could not find the root cause of our problem but Andres was able to evaluate and analyze the oroblem!He carefully completed the job with thorough explanations and options!!!No pressure!!!