Roto-Rooter Plumbing & Water Cleanup

Located in Philadelphia, Pennsylvania

Address: 2600 S 9th St #1F, Philadelphia, PA 19148, United States

Phone: +1 215-220-6318

Rating: 4.8

Services

On-site services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-25 - Rating: 5)
I had an outstanding experience with Roto-Rooter today, and I couldnt be more pleased with the service. From the moment I called, the service representative was incredibly helpful, providing clear and professional assistance in scheduling my appointment. Billy, the expert drain technician, arrived on time and was both friendly and highly knowledgeable. He worked efficiently to resolve the issue and took the time to explain everything, ensuring I understood the problem and the solution.The level of timeliness, expertise, and customer service provided was exceptional. I felt well taken care of from start to finish, and I truly appreciate the attention to detail and care that was given to my issue. I highly recommend Roto-Rooter for any plumbing or drain services – they exceeded all of my expectations today!

Review 2 (2024-12-15 - Rating: 5)
Rob our technician was phenomenal. We had a plumbing emergency with our main sewer pipe at 7pm on a Saturday. Rob was prompt, thorough and explained all of our options. It gave us peace of mind and ultimately our problem was resolved. Roto Rooter will certainly be a partner of ours for future projects and Rob was 1st class all the way!

Review 3 (2025-01-04 - Rating: 5)
I had a fantastic plumbing experience with Roto-Rooter! Rob arrived promptly, diagnosed the issue quickly, and completed the repair efficiently with a professional and friendly demeanor. Thank you so much!

Review 4 (2024-08-12 - Rating: 5)
We had some plumbing issues, we called and were offered a quick appointment. Scheduling was super flexible. We had James, come out and explain everything thoroughly. He was very knowledgeable with many years of experience. He offered all the best options and kept in mind affordability. He got the done job in no time, would definitely recommend him! Thanks James

Review 5 (2024-12-29 - Rating: 5)
Bernard was so knowledgeable and kind!! So glad we called Roto Rooter! No more leaks and those nasty spots that were soon to burst are now replaced with new parts.

Review 6 (2024-12-16 - Rating: 5)
I called multiple company’s to come out and roto rooter was the only one who came out. Called and in less than an hour Bernard showed up at my door amazing service and did an amazing job fixing my issue. Definitely recommend using roto rooter again. Btw it’s was close to midnight when I called and they showed up to fix my issue.Thanks Bernard

Review 7 (2024-10-17 - Rating: 5)
I called so many other companies to fix my plumbing issue and Bernard with roto-rooter was by far the right choice. He was timely , professional and super accommodating to all of our needs. I will only call roto- rooter now and ask for Bernard whenever we have a problem.

Review 8 (2024-08-03 - Rating: 5)
Jim and Duffy were courteous, prompt, friendly, and explained the costs very well, as well as rhe process they’d use. Jim even helped me save some money with a coupon, and gave some advice on the drain’s care in the future. The service was successful; I’d highly recommend both of them.

Review 9 (2024-07-25 - Rating: 5)
We had a leak, which ended up with water leaking out of our ceiling and stairs in the basement. They came right over and got the ball rolling on everything, including helping us with our insurance claim. They are very communicative and upfront. They have definitely gone above and beyond to make sure the issue was resolved. Unfortunately I didn’t get everyone’s names, but Mike, and Jake have been great (as well as everyone else)

Review 10 (2024-08-13 - Rating: 5)
Fast, reliable. Our technicians were Jim and Duffy, they were very professional, knowledgeable and very patient to explain and answer many questions we had. They exceeded my expectations, would definitely recommend!

Review 11 (2024-08-07 - Rating: 5)
Jamaal was the best, literally couldn’t ask for a better technician. Was here fast and took me through my options and pricing and we solved the issue together quickly. Excellent service. Had a very severe clogged drain that led to house flooding

Review 12 (2024-08-09 - Rating: 5)
Outstanding customer service. Definitely will use them again. The service technician Jake even protected his boots on my carpet without me even asking! That’s just awesome!

Review 13 (2024-07-24 - Rating: 5)
Roto-Rooter has been providing me with excellent service over the last 20 years. Their technicians are very skilled always making sure that you are totally satisfied with whatever repair they have performed. Always willing to answer and address any concerns that you may have during the technicians visit. On my recent repair I required a new tub drain. The Roto-Rooter technician Jake replace the tub drain and check leaks before leaving my home.He has provided me with great service over the years on many other repairs and issues as well. He does outstanding job and is very skilled at what he does. If you are a senior citizen you will receive a discount. I would highly recommend using Roto-Rooter they have really earned my trust!

Review 14 (2024-07-27 - Rating: 5)
After a very late night panic that the hot water heater was out, I called Roto-Rooter. They aren’t the name I immediately thought of as a go to for plumbing, but they’re now at the top of my list. Excellent service getting through to someone right away. Great communication throughout getting someone out same day to take a look at the issue. And then the cherry on top was that James and Duffy were able to quickly and proficiently troubleshoot the issue and resolve it SAME DAY!!! James and Duffy were polite, curtious, knowledgable, and helpful beyond just fixing the issue. They even showed me a few tricks for how to troubleshoot any future issues that may come up with my water heater that are simple diy solutions. They are absolutely the skilled professionals you want to help you through any plumbing issues you may encounter.

Review 15 (2024-06-30 - Rating: 4)
My experience with Roto Rooter was great! The gentleman that came to my home conducted himself with professionalism and worked with us to accommodate our needs. I believe the workers name was (Chala), he was very attentive to detail and did a thorough job!

Review 16 (2024-08-10 - Rating: 5)
He was very nice and didn’t have a bad disposition. In addition he was eager to do the job and he came on time .I would recommend Kadoe to anyone.

Review 17 (2022-09-17 - Rating: 5)
Highly recommend MATT!!! He explained clearly and worked professionally. I called in today around 5 pm and was able to it done around 7:30 pm. They offer effective services along with affordable prices 👌

Review 18 (2024-04-29 - Rating: 5)
We’ve used Roto Rooter twice so far for emergency plumbing issues (water tank leak, broken pipe), and have been impressed both times. James was awesome, he was prompt, knowledgeable, professional, and went above and beyond. Price was comparable to normal rates for the same service even though it was after hours. Expect we’ll use them again in the future and would highly recommend!

Review 19 (2024-12-22 - Rating: 5)
Jake was incredible helpful and knowledgeable. He was quick, prompt, and effective.

Review 20 (2024-10-28 - Rating: 5)
They sent a mechanic out immediately when i called about a sewer clog. He fixed it quickly and was extremely professional.

Review 21 (2024-10-05 - Rating: 5)
Taylor was excellent & very concerned about your home very respectful made you feel comfortable & he can be trustworthy Thank You Lynnette Hill

Review 22 (2025-01-05 - Rating: 5)
Service tech got here in under an hour, he was polite, knowledgeable, and professional. He Unclogged my main drain showed me the clear pipes with his camera scope and gave my system a clean bill of health. Will definitely call the first next time.

Review 23 (2024-01-22 - Rating: 5)
We just had the best experience from start to finish. The entire job was done professional and efficient. We had two hot water heaters replaced and a drain installed, and the task was not an easy one as they were located in the ceiling of our business. The gentleman who came out did our work was fantastic. I would recommend them to anyone who asked. You might pay a little bit more but you’re getting top notch quality work.

Review 24 (2024-03-07 - Rating: 5)
The technician (Quameike) proved to be very professional, courteous and accommodating. He did a fantastic job, he has a great personality and that made it a pleasure to work with him in my home. I might add that he took the time to mention some other plumbing issues that wasnt directly connected to his immediate job issue, and I was grateful for that since it was something that I hadnt noticed before. I am very pleased with this technician’s performance… and with Roto Rooter in general. Thank you for allowing me to comment

Review 25 (2024-07-24 - Rating: 5)
Excellent customer service !They Roto Rooter (Marcus) did a great job and explained in detail what he was doing and why !!

Review 26 (2024-01-25 - Rating: 5)
Joseph showed up today to troubleshoot a problem that 3 other plumbers could not locate. He was awesome! Joseph was professional, friendly, extremely knowledgeable and was determined to get my issue resolved. I couldn’t be any happier with the service I received.

Review 27 (2024-02-03 - Rating: 5)
Had an emergency call after trying to replace a leaking stop valve myself on some older pipes with odd sizing. John arrived quickly and got my situation sorted even quicker. He even threw in a little plumbing lesson! Friendly and knowledgeable service in the SP area.

Review 28 (2024-07-29 - Rating: 4)
Brian seemed very knowledgeable and handled a very tight space to get a bad water heater out and a new one installed with professional and advised us how to get the most out of our water heater.

Review 29 (2024-03-25 - Rating: 5)
We operate in a nearly 100 year old building. Hiring Roto-Rooter to do pro-active quarterly service was a fantastic business decision. They come out quickly when we have an emergency issue. So grateful to have their help. --staff of the American Swedish Historical Museum

Review 30 (2024-07-25 - Rating: 5)
James was awesome. On time, knowledgeable and solved the issue without a problem. Would recommend.

Review 31 (2024-03-06 - Rating: 5)
Had the pleasure of working with sardise on one of my property, must say he was very professional and knowledgeable about the job at hand. I was impressed with how fast he got the job done,I will be using him for all my future job

Review 32 (2024-08-07 - Rating: 5)
Great service! Jamaal kept me informed and did a great job!

Review 33 (2024-02-22 - Rating: 5)
Late review, the gentleman Jamal from Roto Rotor came out to my rental property a few weeks ago. He was very helpful, knowledgeable, and professional. Helped relieve the issue in a timely matter 5 stars world recommend!!

Review 34 (2024-01-17 - Rating: 5)
My water heater top blew out last night don’t know if bottom blew out cause there wasn’t much water when I went down the cellar. Called around today nobody would be able to come out until tomorrow called roto rooter and they came out and changed everything out today. Service Tech Michael was excellent and prompt and courteous.

Review 35 (2024-02-04 - Rating: 5)
Joe was prompt, knowledgeable, neat and efficient with our emergency services today! Sewage drain issues on a Sunday afternoon are no joke! Joe showed up within 20 minutes of our call and handled the tree roots in our drain! Definitely recommend!

Review 36 (2024-01-17 - Rating: 5)
He was awesome. Did not leave a mess. Incredibly polite and professional.Honored his estimate. I will definitely use Roto Rooter again and please send Dave!

Review 37 (2023-07-13 - Rating: 4)
The technician came within an hour of me calling.Muhammad was very nice and professional with a great sense of humor. He explained to me what he will be done and gave me a price before starting. I wasnt expecting to pay $575.00 to unclog my washing tub but anywho. He completed the work a little under an hour. Even though a little pricey I was satisfied with the work.

Review 38 (2024-08-12 - Rating: 5)
Amazing job! Plumbers were at my house same day and fixed the issue in 2 hours.

Review 39 (2024-02-08 - Rating: 5)
Brian is excellent, he is exceptionally professional, did his job very well and fixed of drainage problem. I highly recommend him to any plumbing issue. I am satisfied on his work.

Review 40 (2024-03-02 - Rating: 5)
Jake was truly awesome. I had an emergency and he was patient and understanding and went above and beyond to get the job done. I would highly recommend him for your plumbing needs.

Review 41 (2024-02-28 - Rating: 5)
Ash came by to install our gas range. He was incredibly kind, quick and efficient. He’s really knowledgeable and respectful of our space and a great representative of Roto-Rooter

Review 42 (2024-11-07 - Rating: 5)
Let me start off by saying I will never ever use a different plumbing service again. Rotor Rooter is hands down are excellent. I highly recommend them for any job. They went above and beyond to help me with unexpected disaster of my backed up sewer pipe. AND on top of that another unknown leak was discovered and Frank the boss himself fixed it! He was kind friendly and so professional. If I can give 100 stars I would. Thank you! Thank you! Thank you!

Review 43 (2024-02-23 - Rating: 5)
Joe from Rotorooter did a great job. He and his team were able to secure the permits we needed very quickly and complete a difficult job in a professional manner.

Review 44 (2024-02-03 - Rating: 5)
Plumber thea was very helpful with the installation and very respectful to my home. He also help me understand what the problem was and the cause of it 👌 thank you Roto-Rooter for hiring patient individuals ….

Review 45 (2024-03-02 - Rating: 5)
Had an excellent experience from the person who answered the phone, getting a call to update me on the status of the plumber, and the plumber himself (Joe) was an ace! Fixed my issue, explained it professionally, and helped with tips for preventative!

Review 46 (2024-03-06 - Rating: 5)
Michael from Roto-Rooter saved my sanity this morning. He was friendly and diagnosed/fixed my leaky pipe in a faster time than he quoted me. Great experience (except the leaky pipe).

Review 47 (2024-02-29 - Rating: 5)
Great service. Sent someone out right after I called, and the tech (Q #4878) went out of their way to make sure the replacement sink looked good.

Review 48 (2024-11-04 - Rating: 5)
Bernard is the best! Definitely a five star worker! ⭐️⭐️⭐️⭐️⭐️

Review 49 (2023-11-25 - Rating: 5)
Aldine was spectacular. Timely, communicative, friendly and did an amazing job installing a new water heater when our old sprung a leak. As a technician, I would absolutely rehire him for any future work.

Review 50 (2024-02-25 - Rating: 5)
The young man that came out to my house was very knowledgeable. He helped me with everything and I appreciate him so much Roto-Rooter I recommend it to anyone 225 2024.

Review 51 (2024-01-22 - Rating: 5)
Amazing guy Dave came and fixed the problem we had been struggling with for 3 days. Roto -Rooter took our order on Sunday evening and on Monday morning the sewer was fixed. Thank you!

Review 52 (2022-06-22 - Rating: 5)
I called as an emergency problem with our toilet for work. They said they could come out in a 2 hour window. This was awesome since I called another place and they told me 10-12 days on a wait list. We obviously cant wait that long with 30 employees. Joe came out with his helper and they were so professional and Joe was so knowledgeable. They figured out the problem and got us up and running in no time. We do need a new toilet but for now we are good to go. He gave us his card and said to call him personally with any issues. I would definitely call this company again and hopefully I can request Joe.

Review 53 (2022-06-02 - Rating: 5)
Appreciated the quick response! Matt was GREAT!!! He arrived earlier than originally scheduled. He was professional and really nice. He and explained what the issue was and a quick solution. He tested my water for free and gave me a discount. Could not ask for better service!

Review 54 (2024-01-19 - Rating: 5)
Bernard, our technician, was professional and communicative. He got the job done in record time on a snow day. Would recommend him to anyone!

Review 55 (2024-02-17 - Rating: 5)
Jamal arrived earlier than expected today which was appreciated. He was professional and he listened. Id recommend your service and Jamal to everyone.

Review 56 (2024-02-22 - Rating: 5)
James was courteous, professional, competent, and knowledgeable. James arrived quickly and on short notice to address our plumbing issue. I would recommend James for all plumbing needs.

Review 57 (2023-06-06 - Rating: 4)
Roto Rooter is really expensive, but they got someone to my house in about an hour. My plumber was really nice and super helpful. He explained what he was doing and how he fixed the problem. Definitely worth it if you’re in a pinch and don’t “know a guy.”

Review 58 (2024-01-22 - Rating: 5)
Bernard saved my @$$ tonight. Quickly assessed the situation and figured out what the solution was, and went to work. Thank u. I will definitely recommend to anyone who needs your service.

Review 59 (2024-10-28 - Rating: 5)
Michael was prompt, professional and extremely knowledgeable. Came on short notice and replaced a leaking water heater and was even able to address a few other general Plumbing issues that we have been having problems with. Pricing was competitive and I would highly recommend him.

Review 60 (2023-07-17 - Rating: 5)
Technician was super nice, and there price was reasonable for an emergency repair. Response time was good but first technician didnt have the right tool.All in all great job!

Review 61 (2024-01-23 - Rating: 5)
Jim was very professional and personable. He went above and beyond while working on my repairs and I will definitely use his services again when needed.

Review 62 (2024-11-15 - Rating: 5)
I’ve only had occasion to urgently call on RotoRooter 3 or 4 times in the 35 years I’ve lived in this house and today was no exception. Everything in my first floor bathroom was blocked and nasty water was bubbling up in the bathtub. I called and Mr Bernard showed up almost immediately. He worked diligently for over an hour, completely solved the problems, found a few others I knew nothing about and gave me excellent advice about the care and maintenance of the plumbing in my home. He cleaned everything up and left me greatly relieved and grateful. Five stars and a heartfelt thank you to RotoRooter & Mr Bernard!!

Review 63 (2024-03-06 - Rating: 5)
Great company, Steve the plumber who came to see what was going on, was amazing. He was professional and very detailed about what he was doing and how the process of everything works.. I’m super satisfied!

Review 64 (2024-03-04 - Rating: 5)
I had tried and tried different things to fix the issue- drain cleaner, snaking it myself, using a plunger on the sink. Couldn’t get it. They had someone out here within an hour on a Sunday night and, as it turns out, I had a crazy tricky clog and Sean managed to clear it!

Review 65 (2024-02-17 - Rating: 5)
Chale was an absolute pleasure. Diagnosed the issue right away, and went above and beyond to fix the issue, explaining what he was doing along the way. Highly recommend.

Review 66 (2023-07-06 - Rating: 5)
From the first time I called, we were met with exceptional care! They were able to come same day and fix multiple problems within a few days. Will 100% be using them again

Review 67 (2024-02-13 - Rating: 5)
I recently had a plumbing issue in my basement and Jim quickly identified and resolved the problem, leaving my sink in perfect working condition. I highly recommend him for him for any of your plumbing needs.

Review 68 (2023-06-09 - Rating: 5)
Came to fix my outdoor drain that was clogged. The service tech tried two separate machines, then called another tech to try and find a solution. They were able to eventually fix the problem. I appreciate them taking the extra effort to fix the issue that day instead of making me call and set up another appointment.

Review 69 (2024-02-23 - Rating: 5)
Joe was awesome! Very personable, even at 9PM in the rain. Would definitely reach out again with any issues

Review 70 (2023-08-19 - Rating: 5)
Mathew came to my home to give me a quote, he was on time, professional, responsive to my questions with respect and quick. I always call Roto-Rooter for my home needs. Mathew was awesome. I used rooter- rooter it 2 times before.

Review 71 (2022-10-25 - Rating: 5)
Couldn’t understand how quick and efficient this process was. Booked an appointment online at 11:45pm for 12-2 pm the next day. Got a text confirming the appointment at 1115 and that hartzell was coming in 45 minutes. Sure enough, an hour later Hartzell shows up. He was super friendly and helpful, didn’t seem to BS me about my issue, fixed it and was on his way by 1:30. They are a well oiled machine would definitely use them again if need be

Review 72 (2024-11-09 - Rating: 5)
This is my second time using Roto Rooter for plumbing services, and they’re a great company! I called them after I attempted to replace my kitchen faucet and couldn’t get the faucet removed. Chalana arrived within an hour. He was very friendly and completed the project quickly. I appreciate that he was willing to adjust the placement of the faucet and spray nozzle to my liking. I would highly recommend hiring Roto Rooter for all of your plumbing needs.

Review 73 (2022-05-26 - Rating: 5)
I had the extreme pleasure of Jake from Roto-Rooter come out and save my day. I am a new home owner in a new construction so when my garbage disposal unit was shutting off and causing my dishwasher to backup, I had to ask for help. And I’m so happy I did. Jake came right on time, worked professionally by explaining all the potential issues and then worked to fix it all in a single swoop.Not only a great worker, but a great guy as well.Will certainly be using these services again and specifically asking for him back if I ever need any work done, and I suggest anyone who needs help does the same!

Review 74 (2024-03-01 - Rating: 5)
Q4878 came out and did a excellent job unclogging my kitchen drain and was very professional and kind and did a great clean up as well. The service was great!

Review 75 (2021-12-23 - Rating: 5)
Tim and Marcus were great workers and true professionals. Answered thoroughly all questions that I had. Cleaned up great after the job was done. Whatever they are being paid to do their job they deserve a raise! Dynamite service and I highly recommend them. Thank you!

Review 76 (2022-05-17 - Rating: 5)
It was fast and they were professional during the whole process. They made it understandable when explaining information on the plumbing and what was wrong with it. Very sweet too. I would recommend the service to anyone. Plus it was emergency work they did and it was 8 at night and just to get them to come was a blessing since no one could come out fast as they did.

Review 77 (2021-12-21 - Rating: 5)
Dan was very nice. He was pleasant, friendly, courteous and professional. Did a great job repairing leakage under my kitchen sink. Would definitely recommend and use him again

Review 78 (2023-02-24 - Rating: 5)
We had a leak coming from the kitchen sink trap. I called Roto Rooter and they responded expeditiously. The Service Technician was on time, polite and very professional. He completed the job, explained to my wife and I what the issue was, fixed it and cleaned up afterwards. Thank you and if ever needed we will use Roto Rooter again.

Review 79 (2022-12-01 - Rating: 5)
Romaine offered exceptional customer service, he took the time to explain to me thoroughly what was taking place with my toilet and the extend to which it needed to be repair. I would definitely recommend this company to anyone because of him.

Review 80 (2023-10-10 - Rating: 5)
I heard from a friend that there was a baby kitten stuck in a outdoor sewer system. They tried calling animal control, but couldnt get through to anyone, so they decided to call Roto-Rooter to see if they could help. Ten minutes later Roto-Rooter showed up and helped to get the kitten out. If I could give more than 5 stars, I would! Thank you!

Review 81 (2022-06-07 - Rating: 5)
I’m leaving the review for my mother Reed, but I also live here so technically I got the service too.Joe was our plumber tonight! Joe was efficient, very sweet, and super respectful! I have a sleeping toddler in the house and he barely let his voice go above a whisper. Even outside he was keeping his voice low. That alone deserves 5 stars. He even apologized for making noise if it got to loud. Overall, he was amazing and as my mom put it, “the highlight of her week” as silly as it sounds. We will most certainly not only use this company again, but definitely will be requesting Joe every chance we can!

Review 82 (2023-02-16 - Rating: 5)
Fast service, great plumber! The plumber James put a stop my running toilet and leaking tub faucet. These issues caused me to have a large water bill every month. It took him less than 20 minutes to find the problemand less than 3 hours to fix. I would recommend everyone use Roto-Rooter for any plumbing needs. Low prices are always a plus!!

Review 83 (2023-02-04 - Rating: 5)
Thea was on time and professional. The problem I thought I had with the pipe in my basement was not the issue. He figured out why water was coming from my basement pipe in no time and he showed why water was coming from there. I give Thea 5 stars because his professionalism and he was reasonable. He took care of the problem and made sure it was fixed before he left.

Review 84 (2020-07-25 - Rating: 5)
Our experience with Roto-Rooter was fantastic! The technician came within hours of my initial call and they kept informed as to when he would arrive. The job ended up being even more complicated than we initially expected, but the technician was determined to fully solve the problem! He was at our house for hours attacking the drain from every angle. He even sent back additional techs the next day to check-in to be sure the problem was resolved. We now realize that other companies were simply doing a minimal amount of work that offered a temporary fix to a problem/blockage that must have been going on for some time. We will definitely call again with any future issues. Thank you!

Review 85 (2021-09-15 - Rating: 5)
Dan was very professional. I had used Roto Rooter 2 mos ago for a drain clean and sewer cap repair, and that service was not up to par. I was angry, and Dan did his best to help rectify my issue. I felt confident that my issue was resolved after his service !

Review 86 (2024-03-04 - Rating: 5)
Had a great experience with the company today, the technician was very professional. And had a very pleasant personality. Thank you SARDISE!

Review 87 (2024-02-20 - Rating: 5)
Jim K showed up on time, was polite, his work was excellent, and I had no clean-up after he left! 10 out of 10🙂

Review 88 (2021-04-13 - Rating: 5)
These guys are awesome. Arrived shortly after I called and got right down to business. The technician , Joe Fecht was friendly and highly knowledgeable and got my ship back in order in no time. I would highly recommend these guys. RR and Joe rock !

Review 89 (2024-10-17 - Rating: 5)
Bernard came out to my house 12:21 am monday night for a clogged drain. It wasn’t just a simple clog from a toilet he knew exactly what it was when he saw it. My main drain was clogged and he got right on it with efficiently. He cleaned up all the mess and left my house spotless and my drains were cleaned.

Review 90 (2021-05-20 - Rating: 5)
Service Technician Dan 212 came out and did a great job. He found the cause of our leak, was professional, quick, and very thorough. It was probably the best experience I had with Roto rooter ever.

Review 91 (2021-06-16 - Rating: 5)
Dave showed up ready to work. He was able to address and access the issue by just looking at the damage. I was able to resolve the issue the same day and that was a relief. Simple things like flushing the toilet are not really thought of until you cant. Daves expertise allowed me to understand what happened in my home. He explained and showed me the problem areas and issues. It showed that he cared. That was important. Thank you for coming out in such short notice. C

Review 92 (2023-01-30 - Rating: 5)
My experience with rotor rooter was amazing my technician name was Thea and he was very professional and explained everything he was doing when unclogging my sewer line…he was very knowledgeable and knew exactly what he was doing… I wish there could be more guys like him.. I pray I don’t have any more issues but if I ever do I hope Thea be the one to get the job, I felt at ease with him doing the work… great guy very professional… thank you so much Thea you saved my day

Review 93 (2024-08-11 - Rating: 5)
John showed up within the time frame that was provided. He was thorough and completed the job quickly. We were very thankful for him!

Review 94 (2021-09-08 - Rating: 5)
Dan was awesome. Prompt, professional, knowledgeable and easy to work with. Great care was taken to protect home, cleaned up well and cared about my situation. Most definitely would call on them again!

Review 95 (2022-05-24 - Rating: 4)
Twice I used a local handy man to unclog my drain and finally got fed up. I decided to us a legitimate company that gives a warranty. I called at 3:00 and they were at my house at 7:00. Very professional, on time and concerning technicians unclogged my drain and gave me good advice. The total job was a little pricey but worth the satisfaction of not having to smell sewage.

Review 96 (2022-12-10 - Rating: 5)
The representative was professional, asked a lot of questions, sensitive to my needs as a customer, continuously ask me was I satisfied with the repairs. Excellent service, will recommend to all! Keep up the good customer relations!

Review 97 (2023-02-14 - Rating: 5)
Water heater busted,Roto Rooter came out and cleaned up the major water damage and took up the water damaged carpet and cleaned and dried out the surrounding damages as well. Came out the next day and installed a new bigger water heater. Will be paid for through my mortgage insurance. Did a great job of helping me out given my financial situation

Review 98 (2022-12-29 - Rating: 5)
John was awesome. Super professional, personable, and quick. Diagnosed and fixed the problem inside of 15 minutes. Gave us plenty of insight on what was wrong and what to expect in the future.

Review 99 (2022-03-12 - Rating: 5)
Was honest, professional and worked in a timely fashion. Could have done the repair job myself but not as fast or as pressing a job. Well worth spending the money to have Jake from Roto come do the work as I was able to spend on a Friday night with my guests rather than do the repair myself. Will have to request Jake to come work on future project so I Cando family things instead of stress over the frustrations of under the sink jobs with small space to work.

Review 100 (2024-08-02 - Rating: 5)
He was professional and very nice work!

Review 101 (2023-05-17 - Rating: 5)
I was very pleased with the technician’s professionalism and customer service. Jake put on protective booties before entering my home. He found and repaired the water leak.

Review 102 (2024-03-06 - Rating: 5)
They arrived very quickly to help address a leaking pipe in our basement. Friendly and efficient. So grateful for the help!

Review 103 (2023-06-02 - Rating: 5)
Matt came and fixed our problem with the back upon the stack. He was very good, told me the problem and fixed it. Will definitely use them again.

Review 104 (2024-01-18 - Rating: 5)
Joe, their assigned plumber, came out and did a terrific job. He was on time, very professional, explained everything and did it to a great job.

Review 105 (2022-05-18 - Rating: 5)
The team arrived at our house within 2 hours of my call, listened intently to my problem and determined a root issue in the sewer pipe. It was cleared and opened quickly! My thanks to the team and their professionalism!

Review 106 (2023-02-21 - Rating: 5)
I was pleased with the service I received. I explained exactly what I wanted. My questions were answered and the work was done quickly. I guess it’s a good value. The plumber showed up and I’m happy. :-)

Review 107 (2020-07-03 - Rating: 5)
During these changing times the Technician (Alwin) arrived 15 minutes Early! He was covered with mask. He quoted me a price to replace the main pipe from the bathroom to the basement. They worked all day until it was done. The left nothing behind. Great Service . I will go back to them for any plumbing needs! 10 Stars!

Review 108 (2024-02-20 - Rating: 5)
James was fantastic, quick job, courteous and took care of the problem promptly! Highly recommended!

Review 109 (2021-08-25 - Rating: 5)
Two plumbers repaired a toilet where the flapper wasn’t lined up correctly. They patiently waited before jumping in to do the repair so the toilet could misbehave, giving them an opportunity to see what was going on. They worked quickly and efficiently. I will definitely use their services again!

Review 110 (2022-03-19 - Rating: 5)
Joe is really professional and did such a wonderful job with clear explained backfeed on what was wrong, even though the price is over what I expected. I highly recommend and would call Roto Rooter in the future when I am ever in need of something like thier service.

Review 111 (2024-03-01 - Rating: 5)
So nice and helpful! Very efficient and went above and beyond to make sure my new shower head was installed properly

Review 112 (2024-09-29 - Rating: 5)
Roto-rooter solved my plumbing issue, thank you roto rooter

Review 113 (2021-03-19 - Rating: 5)
Our technician came out to our home at 8pm and was very helpful! We had a clogged drain with an attached garbage disposal. The service took an hour and is guaranteed for 6 months. Our technician was also very respectful of our home and kept everything clean!

Review 114 (2020-11-16 - Rating: 5)
Needed an emergency drain service at 10pm and they came quickly. They set me up with an insursnce adjuster the same night and had water restoration in my house the next day for cleanup. I didnt expect much initially but was extremely impressed by the service start to finish and i would reccomend them to anyone.

Review 115 (2024-08-12 - Rating: 5)
Very quick response and efficient with time. Thank you Jamal!

Review 116 (2024-02-10 - Rating: 5)
James was friendly professional and got the job done. Totally deserving of four stars and more.

Review 117 (2024-01-24 - Rating: 5)
Brian was awesome.great reliable service with Roto rooter each time we use them!

Review 118 (2021-07-13 - Rating: 5)
Very professional service. Technician Dave arrived promptly. He was extremely thorough and obviously resolved our drain issue. I would definitely use again

Review 119 (2022-04-27 - Rating: 5)
Both workers were friendly, professional and very efficient. They were able to remody my problem quickly, explained everything too me of their plans and fixed the problem in a great manner.

Review 120 (2022-01-08 - Rating: 5)
Whenever we have a drainage problem we have called this company and they have always been able to resolve the issue and leave the house in beautiful condition. Our technician was Dan today. He was extremely professional and very knowledgeable.

Review 121 (2024-02-27 - Rating: 5)
Professional, very articulate, faced pace, but not in a rush. Considerate and personable. Great employee

Review 122 (2024-02-05 - Rating: 5)
Price on the high end, but they came out within a couple of hours and work was fast and professional.

Review 123 (2020-11-05 - Rating: 5)
Thea was extremely helpful. He knew exactly what was needed took his time to explain what was needed. Fixed the issues quickly. Very friendly and kind. Hats off to Thea and thanks Roto-Rooter for hiring him.

Review 124 (2020-07-24 - Rating: 5)
I am very appreciated with all guidance, understanding, and support I have received from Roto-Rooter’s staff ( Mohammad, Christ, and Dennis) who came to my house when I was so worried about my home situation.I must highlight that its a great a pleasure to be guided by Mr. Dennis Geraghty. I must say that Dennis is very knowledgable in insurance guidance and water clean ups. I felt so comfortable working with him. He gave me so much guidance when he came to my house and I was feeling very stressed and worried and he helped me to trust the company and put my house on your (Roto-Rooter)’s hands. He has the ability to have empathy and develop trust with customers. He is very smart and good when working with customers and it’s very good on what he does. The company is lucky having Dennis as an employee. I am looking forward to refer any family or friends to Roto -Rooter for service. I am looking forward to conclude this work and be able to have my house fully fixed. Thanks so much, respectfully, Nancy Torres

Review 125 (2024-02-11 - Rating: 5)
Jim was great! Very professional and addressed our clogged shower drain quickly and effectively.

Review 126 (2024-02-04 - Rating: 5)
By far the most professional, kind and knowledgeable Plummer I have ever dealt with definitely would use this company again.

Review 127 (2023-02-17 - Rating: 5)
The representative was outstanding. He was personable,professional and efficient. He was an example of how I wish all my services were handled. He was the best.👍

Review 128 (2023-07-17 - Rating: 5)
Showed up on time, was professional, and quickly made the repair with ease - Highly recommend when you’re in a tough spot and need a fast repair!

Review 129 (2021-09-29 - Rating: 5)
Prompt, honest and professional. They analysed our slow drain issue and determined that all we needed to do was use a monthly enzymatic pipe conditioner, despite our prior belief that we might need line cleaning out to the street. In short, they could have made a lot of money off of us if they hadnt been honest.

Review 130 (2024-08-03 - Rating: 5)
James and Duffy were very nice and knowledgeable. Awesome service.

Review 131 (2020-07-02 - Rating: 5)
Chris came in a timely manner. He was very thorough & knowledgeable. He took the time to explain everything to me & to answer all of my questions. Thank you for helping to clear our clog!

Review 132 (2020-07-25 - Rating: 5)
I called Roto Rooter this afternoon because of its reputation after I panicked. I had already waited two days for a plumbing company that was a no show in regard to a kitchen clog in my sink that just wasnt moving..In view of the COVID-19 pandemic, my kitchen is crucially needed. Cleaning dishes in the bathroom was scary for me. We are Habitat Philadelphia partner homeowners on a fixed income disabled family at the moment....I just received double total hip replacements in 2018-2019 and my youngest daughter is non-ambulatory with CP and a host of other physical-mentally challenges.Roto Rooter immediately added me to the repair schedule between 4pm and 8pm...I received calls from the technician and dispatch in regard to when they would arrive due to back up in repairs they were running late. I loved how dispatched asked was it alright to come later than scheduled.Service technician Mr. Romaine finally came out around 9:30 pm.....He was very professional, followed COVID-19 guidelines mask, social distancing as he worked, gave very helpful information in regard to my problem and fixed kitchen the sink, BUT most of all he showed care, understanding and took time to just listen.. I am so appreciative of that and will forget his help..Thank you Roto Rooter!!!GOD BLESS.....

Review 133 (2023-10-11 - Rating: 5)
Thank you Billy and Roto-Rooter for coming out immediately when called yesterday to rescue a cat that had been stuck in a sewer all day! You’ve got all of my future business!!

Review 134 (2023-07-19 - Rating: 5)
Very professional and quick. Explained what the problem was and got it taken care of. Definitely would recommend to others that are having plumbing issues

Review 135 (2021-05-11 - Rating: 4)
Dave was very personable and persistent. Id not have an issue having him in my house for any related issue. He represents the company extremely well.

Review 136 (2022-04-04 - Rating: 5)
Rob and Joe came out and identified the issues immediately. Took care of it quick and had us back up in running in no time. Amazing same day service!

Review 137 (2024-09-27 - Rating: 5)
It was a great experience in times of trouble but my technician was OUTSTANDING!!!!!

Review 138 (2024-02-26 - Rating: 5)
The tech was on time, courteous, answered all questions. I would have no problem calling them again.

Review 139 (2024-03-04 - Rating: 5)
Sardise did an awesome job and had my toilet unclogged in no time! Much appreciated.

Review 140 (2024-08-02 - Rating: 5)
Michael arrived promptly. He was professional. He explained the problem and the solution. He didn’t make me feel stupid and didn’t try to sell me on things we didn’t need. Thank you Michael!!

Review 141 (2021-05-21 - Rating: 5)
Called and they were out within a half hour, technician was pleasant and knowledgeable. Fixed our issue 👍🏻. 2nd time using rotor router I highly recommend!

Review 142 (2024-02-28 - Rating: 5)
Scott was very nice and knowledgeable. Gave us peace of mind that this wont happen again.

Review 143 (2024-02-28 - Rating: 5)
Jamal and Jim did a great job! They were thorough in identifying the issue.

Review 144 (2024-08-02 - Rating: 5)
Fast and very helpful! Very quick and easy!

Review 145 (2024-02-13 - Rating: 5)
James was on-time, professional, great with communication, and did quality work quickly.

Review 146 (2021-09-21 - Rating: 5)
The plumber waa very nice and pleasant. He was very knowledgable and let me know everything he was doing. He made sure the job was done before he left. I highly reccommend him

Review 147 (2021-05-15 - Rating: 5)
Jean at roto routers was great! Professional and helpful. They had someone out within hours of calling. Would highly recommend.

Review 148 (2023-05-24 - Rating: 5)
The company was amazing, did not charge extra to come and diagnose the problem. The plumber (Zell) was super nice and understanding.

Review 149 (2021-08-27 - Rating: 5)
I had a blockage issue in my line that caused my Family Room Toilet to constantly overflow. Dan came in and did and excellent job, now we can take a shower or use the bathroom upstairs without worrying if the toilet will overflow downstairs.

Review 150 (2021-03-18 - Rating: 5)
Jean was honest, respectful of my home and swift. He was thorough and did I mention honest and respectful? What an awesome employee Roto Rooter has in him.

Review 151 (2024-07-28 - Rating: 5)
Jake was friendly, professional, capable, and expedient.

Review 152 (2024-01-20 - Rating: 5)
He did an amazing job, help us with the problem and answer all the questions we have.

Review 153 (2022-04-01 - Rating: 5)
Septic pump was clogged, they came same day and gave me the run down of best and worst case scenario. Fortunately for me it was some debris that needed to be cleaned, fast and they cleaned up the mess that was made.

Review 154 (2023-06-05 - Rating: 5)
Michael was great. Came out and clearly explained the issue and work needed. Repaired timely and accurately.

Review 155 (2021-08-17 - Rating: 5)
We had a clogged shower drain. Dan, our technician, came into our house, explained what he would do and cleared the clog quickly. He did a great job.

Review 156 (2024-02-22 - Rating: 5)
Bernard was the most professional and honest person. Quick and efficient, thanks!

Review 157 (2024-01-22 - Rating: 5)
Thea is an MVP in book! In and out with swift resolution! Thank You! He made my day!

Review 158 (2024-02-07 - Rating: 5)
Very fast was out to my house in hour un clogged everything , John was very friendly walked me through everything

Review 159 (2022-04-08 - Rating: 5)
Joe was very professional, he answered any questions I had. Joe installed my sub pump quickly, he even fixed the leak going from the sub pump pipe to outside

Review 160 (2024-02-28 - Rating: 5)
On time, professional, and respectful. Explained what the problem was as well as what he was doing in a very simple way.

Review 161 (2021-10-04 - Rating: 5)
Laundry room sink was clogged slow drainage and had the filter sneak through the pipes to unclog it. Technician was very friendly explain what needed to be done answered any questions I had very professional

Review 162 (2023-06-12 - Rating: 5)
Gentleman that came today was very professional. Very polite. Did a great job and explained everything to me.

Review 163 (2022-05-23 - Rating: 5)
Had a blockage with the line off the kitchen sink that was creating issues with kitchen sink and dish washer. They came out and cleared everything up in a timely fashion. Clearly explained what they were doing as they went and what was causing the issue.

Review 164 (2022-05-17 - Rating: 5)
Very grateful that they were able to come as quickly as they did and how super professional they were! They chatted with us about what they were doing and explained as they went along! Thanks again!

Review 165 (2023-02-14 - Rating: 5)
Great service. Used them once in November of 22 and February 23. Both times, they got the job done.

Review 166 (2024-01-16 - Rating: 5)
Jim was super professional and straight to the point. You’re in the right hands with these guys

Review 167 (2022-03-20 - Rating: 5)
Joe was great. He arrived on time and provided excellent service and guidance. I would recommend him to a friend.

Review 168 (2022-04-30 - Rating: 5)
The Technicians were knowledgeable, and extremely considerate and helpful! They demonstrated high quality character and service support!

Review 169 (2021-12-16 - Rating: 5)
Dan P was excellent. Responded quickly. Explained all my options. Finished the work in a timely manner. Would absolutely refer him.

Review 170 (2024-02-04 - Rating: 5)
Ash did an awesome job. Very nice and professional.

Review 171 (2021-10-31 - Rating: 5)
The technician was very friendly & explained very clearly what the cause of the problem was with the leak under my sink. He completed the repair in a short amount of time and cleaned up afterwards.

Review 172 (2022-06-28 - Rating: 5)
These guys came quick and fixed the issue. Professional and polite. They made sure to continually get my business and I’ll give it. Thank you.

Review 173 (2021-08-09 - Rating: 5)
They unclogged a drain pipe from a downspout in my back yard. They cleared it quickly and were very professional. I will definitely use them again!

Review 174 (2021-11-02 - Rating: 5)
Had Dan Paul come by and replace a toilet that’s been giving us grief for years. He was professional and quick, and I really appreciated his help.

Review 175 (2024-03-03 - Rating: 5)
Great service and great people. Sean was excellent and very thorough.

Review 176 (2024-02-22 - Rating: 5)
Jim was super thoughtful and knowledgeable and did an amazing job!

Review 177 (2022-07-05 - Rating: 5)
I called them on a holiday with a major emergency and they showed up within the hour, ON A HOLIDAAY!! I’m so grateful, this is the best company and services ever, they’re sooo so so good please everyone call them they’re so great!!

Review 178 (2023-09-24 - Rating: 5)
The plumber was very professional and the quality of work was excellent. I am very happy with the results.

Review 179 (2022-12-30 - Rating: 5)
Mr. John was very polite and helpful. He came in and got the job done wit no problem.

Review 180 (2024-02-18 - Rating: 5)
Fantastic service! Jamar arrived promptly equipped with the necessary tools and expertise. His professionalism and friendliness immediately put me at ease. He listened to my concerns and thoroughly assessed the situation before proceeding. Throughout the process he kept me informed, explaining each step and providing valuable insights into preventive maintenance. After the work was done he took the time to ensure everything was functioning properly and even insisted on cleaning up the area. I definitely recommend!

Review 181 (2022-12-01 - Rating: 5)
The service was professional and timely. I really appreciate the quality of work that was done. Thank you and thumbs up