Roto-Rooter Plumbing & Water Cleanup

Located in Philadelphia, Pennsylvania

Address: 3515 Frankford Ave Unit 1, Philadelphia, PA 19134, United States

Phone: +1 215-441-4145

Rating: 4.8

Services

On-site services
Repair services
LGBTQ+ friendly
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-01 - Rating: 5)
Our technician, John technician 1000, was beyond fantastic. He was able to come in, fix our water heater leak and be done in less than an hour after he showed up. Worth every dollar and honestly after service like that, wouldn’t mind paying more. Very friendly and caring. I would recommend him to anyone

Review 2 (2024-09-26 - Rating: 5)
This is the best company. I trust them! Steven was so respectful, knowledgeable and helpful! I used Roto-Rooter in 2020 and i called them and they came to my house same day and were so considerate. It is my birthday and they were so nice and made feel so happy! Thanks so much! The supervisor and Steve were very helpful and kind. Thanks so much!

Review 3 (2024-10-29 - Rating: 5)
Mike did his thing it this hard to replace from others plumbing company. I cant express how blessed and grateful for Mike and Roto-Rooter the company that understood everything I was going through with this issue. The final look at this job is amazing and perfect no more issues with the bathroom and everything is flowing right down like it supposed to do. Thank you from the bottom of my heart for everything Mike and Roto-Rooter did for my family and I.Thank yall for everything.

Review 4 (2025-01-01 - Rating: 5)
John (technician #1000) provided prompt and outstanding customer service. He was kind, courteous, and efficient. He diagnosed the issue with our sink immediately and was able to finish the job within the time that he estimated. All in all his service with a smile was greatly appreciated during this stressful time. I would highly recommend him to anyone.

Review 5 (2025-01-08 - Rating: 5)
Shower was leaking and the tub shower handle was broken. Roto Rooter came and within 2 hours everything was fixed. A fair price with a no charge estimate. I definitely will use them again.

Review 6 (2024-11-22 - Rating: 5)
Joe (5816) and Damien were awesome. Came out at 9pm for a blocked main. Explained everything incredibly clearly at every step along the way. Fixed the block (roots) and formulated a plan moving forward. Pricing was absolutely transparent and was agreed upon before the work began. Very professional and knowledgeable. Highly recommend.

Review 7 (2024-11-14 - Rating: 5)
Contacted and got an appointment the same day. Steve was really great. Fantastic communication and on time. And truly helped make a really stressful situation easier by being honest and transparent. Some contractors talk down to homeowners and can be patronizing or weirdly rude. These guys were truly exceptional and made sure everything was handled. Highly recommend Steve and his team.

Review 8 (2024-11-22 - Rating: 5)
Mike came quickly to check out our emergency and assure us we were doing the right things while we waited for the plumber. When Rob got there, he handled everything quickly and walked us through the solution patiently. They were both super knowledgeable and professional and helped to put our minds at ease- just what you hope for when your basement sewer line decides to revolt.

Review 9 (2024-12-19 - Rating: 5)
A good experience overall - I had my water heater and injector pump replaced. Work was completed in a timely and (as far as I can tell) quality manner, communication was good throughout. They were able to come to my house the same day the injector pump in the basement went out (in the evening), get it replaced the next day, and the water heater the following day. The technician Moss worked quicker than expected and was kind. Pricing was on par with average for the area.

Review 10 (2025-01-06 - Rating: 5)
Great experience! Knowledgeable and respectful technician fixed our huge clog. Fantastic communication from the company as well. They let us know any updates on arrival time very quickly.

Review 11 (2024-12-25 - Rating: 5)
We’re so grateful to Steve for coming out on Christmas Eve to clear our pipes. He was prompt, professional, and incredibly kind, even during the holiday. He made a stressful situation much easier, and his work was top-notch.If you need a reliable and friendly plumber, we highly recommend Steve. We’ll definitely be calling him again if we ever need help in the future.

Review 12 (2024-12-01 - Rating: 5)
I recently had an amazing experience with Roto-Rooter, and I can’t recommend them enough! From start to finish, Romaine was professional, efficient, and incredibly knowledgeable.Scheduling the appointment was easy, and they arrived right on time, fully prepared. The technician quickly diagnosed the issue with my clogged drain and explained everything clearly before starting the work. Not only did they resolve the problem in no time, but they also went the extra mile to ensure my plumbing system was in top shape.I appreciated their attention to detail and the respect they showed for my home—leaving everything spotless when they were done. The price was reasonable for the quality of service I received.If you’re looking for fast, reliable, and professional plumbing services, Roto-Rooter is the way to go. I’m beyond satisfied and will definitely use them again for any future needs!

Review 13 (2024-10-30 - Rating: 5)
Steve was great. Prompt, efficient, honest and realistic. Was a pleasure, especially coming out after 830pm to help my problem.

Review 14 (2024-11-07 - Rating: 5)
Mike was an absolute professional. Came out quickly to an emergency call late at night and made sure I was set for the night before coming back in the morning to make more permanent repairs. He was so kind and friendly, made me feel at ease, and took my mind off another stressful event. He always kept a smile on his face and explained everything he was doing. His positive attitude and amazing work ethic was a joy to experience. I would highly recommend Mike to anyone looking for plumbing services and will definitely ask for him again!

Review 15 (2024-12-13 - Rating: 5)
I recently hired Roto Rooter to fix the bathroom faucet, and I couldn’t be more impressed with the service. John arrived on time, was professional, and quickly diagnosed the issue. The repair was done efficiently, and the faucet works perfectly now. The pricing was fair, and he even took the time to explain what was done. Highly recommend him for any plumbing needs!

Review 16 (2024-11-07 - Rating: 5)
Our technician John was great. He provided great service. He explained everything clearly before starting the work. Was very efficient, and helpful. Would definitely recommend him in the future. Great work!!! We appreciate you John!!

Review 17 (2024-12-16 - Rating: 5)
The two technicians were polite and professional! They were comfortable with me asking questions, making sure I understood the issue(s) and what the projected plan consisted of. I watched them, and I could tell that the quality of their work reflected the heart of integrity, a characteristic I was delighted to see! These two young men are an asset to the company and to the customers they serve!

Review 18 (2024-12-25 - Rating: 5)
No one wants to have sewage back up on Christmas Eve while hosting family. And yet, it happened. Steve came out and went above and beyond to help us out, not leaving until he knew the clog was clear. We appreciate it!

Review 19 (2024-11-19 - Rating: 5)
Bryan was wonderful. He explained everything thoroughly, took his time to make sure the job was done right, answered all of my questions and was very good at his work. I would call again if I ever had any future problems just because of him.

Review 20 (2024-11-29 - Rating: 5)
My kitchen sink was clogged on Thanksgiving Day in the middle of all my meal prep. Roto Rooter sent John out within the hour and he got the job done quickly! He was friendly and courteous and explained everything he was doing. I appreciate the great service on a holiday!

Review 21 (2024-12-23 - Rating: 5)
I experienced a water leak and Roto-Rooter Plumbing conducted a thorough inspection. They efficiently located the problem within an hour, provided clear explanations, and offered a price within my budget. I was very impressed with their professionalism and expertise. I would gladly hire Roto-Rooter Plumbing again for any future plumbing needs.

Review 22 (2024-11-16 - Rating: 5)
Thea is a super human. ❤He came, cleaned our drain. No mess and no fuss. He didnt leave our house a mess and the price was right. Thea is professional and organized. We will definitely use him again.

Review 23 (2024-11-28 - Rating: 5)
Sean went above and beyond expectations. Having to call for help on a holiday Lance and Sean were very kind, professional and very reassuring. They were polite , and explained everything in detail where we could understand. Lance and Sean left no stone unturned. We felt very confident and at ease with these professionals. Five star service all the way. Will refer them to all we know.⭐️⭐️⭐️⭐️⭐️

Review 24 (2024-12-02 - Rating: 5)
Scott came in this morning. Took the time to hear exactly what we thought the problem was . Investigated all possible causes and asked several questions. He didn’t just rely on our limited opinion. He fully explained what he was going to do and why. Gave us a worse case scenario. Explained the fee with the 6 months coverage in case of recurrence. Started work and made our life so much better. We had been dealing with this impossible clog since thanksgiving morning.

Review 25 (2024-10-18 - Rating: 5)
I was having a serious problem my main drain out back, kept over flowing causing sewer water to run and began to make a small lake in our back driveway, and you can imagine the stitch smell coming from it. I called Roto Rooter and David the technician came out and I must say he was very knowledgeable and thorough. He was able to resolve my issue. Its been about a week and no new issue has arose. Quite pricey but you get what you pay for, besides the six months Guarantee no hassle is well worth it.

Review 26 (2024-11-23 - Rating: 5)
Scott was so nice and patient with me telling him what was going on knowing that I don’t know nothing about plumbing, but got it across and he was able to get the job done quick and fast. Will call back in a heart beat if I ever needed service again. Happy holidays!

Review 27 (2024-12-01 - Rating: 5)
Called Roto-Rooter for clogged kitchen sink at 8:30am on a Sunday morning, and they arrived in an hour. Quickly assessed the situation and offered solution on how they will be able to unclog our sink. Process took over 4 hours but the gentleman worked very professionally. Highly recommend this company for plumbing repairs.

Review 28 (2024-11-25 - Rating: 5)
The call taker at Roto Rooter was very pleasant as were the two men that came to my home. They were there in a timely manner and were able to help resolve my blocked pipe and flooded basement. The crew that came out to clean up the flooded basement were very efficient. Everyone I have dealt with concerning my problem were very polite and professional.

Review 29 (2024-11-20 - Rating: 5)
We have used Roto rooter many times in the past due to stubborn tree roots going into our sewer line. Those tree roots struck again causing a backup. They are always so easy to deal with. Joe #5186 came out after hours and got to work quickly and finished up in an hour. Provided me with a quote for repairs and my options. Great guy!

Review 30 (2024-12-01 - Rating: 5)
Very responsive on the plumbing! Professional with good advice. The water clean up side was really terrific. They were cleaning the sewer back up in our basement less than 24 hours after the incident to prevent any mold. Hooray!!

Review 31 (2024-10-11 - Rating: 5)
I had a great experience. They came out within 120 mins of my call. Joe did a great job. He communicates well and gave me lots of advice on how to prevent the issue from happening in the future. I highly recommend them!

Review 32 (2024-11-29 - Rating: 5)
Joe and Damian showed up, clearly explained the RR process, showed me what they were seeing and what it meant as they used their equipment to scope our system. They are wonderful brand ambassadors and we are entirely satisfied. Highly recommend!

Review 33 (2024-11-09 - Rating: 5)
I’ve used this company several times in the past and I’ve NEVER had a bad experience. They do their best to work with the customers. This time I’ve worked with James and he was respectful, reliable and professional. Very knowledgeable and helpful. You can tell he cares about he does and the excellent service he strives to deliver.

Review 34 (2024-12-01 - Rating: 5)
Very great service. Came within an hour and got done in 10 minutes. Reliable and explained everything in detail.

Review 35 (2024-11-02 - Rating: 5)
Joe was absolutely amazing! He arrived on time, was kind, extremely knowledgeable, and truly cared about doing an outstanding job. He was able to raise our water heater and install our bidet. I am so thankful that we found Joe. I will recommend him to everyone!

Review 36 (2025-01-01 - Rating: 5)
Sardise came out on New Year’s Eve to fix my leak. He was very professional and polite. I am satisfied with the job he completed. Thank you Roto-Rooter

Review 37 (2024-11-22 - Rating: 5)
I can not be happier with the help Rotor-Rooter has taken to rectify my problem. I called at 8 AM and they were at my house by 9:30 to unclog my sewage line.The response of the water/sewage cleaning team did an awesome job and i could not be more satisfied.Thank You to all involved in your quick response and kindness in getting things done.Thank YouRobert Livewell

Review 38 (2024-11-07 - Rating: 5)
Noticed a leak at 745 pm called Roto rooter they were here within a half hour. Handled putting in a claim with my insurance. Took care of the damaged area next day plumber was here day after that. Quick clean and thorough! Made sure I didnt have to put any money out of pocket.

Review 39 (2024-10-05 - Rating: 5)
I recently had the pleasure of working with Mike, who came out to assess some damage in my home due to a clogged toilet. He was prompt and efficient, quickly identifying the issue and providing a clear explanation of what needed to be done. Mike didn’t just stop at diagnosing the problem; he scheduled the cleanup right away, ensuring I wouldn’t have to wait long for resolution.What stood out the most was his willingness to share information about the process, which made me feel informed and at ease. By the time he left, I felt a huge sense of relief, knowing I was in good hands. His professionalism and expertise truly made a difference!

Review 40 (2024-11-19 - Rating: 5)
I couldn’t be more impressed with the exceptional service from Roto Rooter Bristol Branch! From the moment I called, their team was professional, courteous, and efficient. Billy was amazing to work with organizing and the response was immediate. The plumber and restoration crew arrived on time, quickly diagnosed the issue, and explained everything clearly before starting the work. You wouldn’t even know they demoed and removed all that they did leaving nothing behind.Not only was the repair done perfectly, but the plumber and resto team also left the area neat and tidy. It’s rare to find a company that combines skill, professionalism, and great customer care so seamlessly. I’ll definitely be recommending Roto Rooter Bristol Branch to friends and family for all their plumbing needs. Thank you for a job well done!

Review 41 (2024-11-28 - Rating: 5)
David was awesome and very helpful. Very courteous, and knowledgeable and kept the workspace clean.

Review 42 (2024-10-07 - Rating: 4)
Joe stopped by to unclog our main drain. He did a really good job of explaining what needed to be done to prevent any issues in the future. Apparently tree roots are penetrating the main pipe in front of our home and would need a pipe liner to prevent anymore issues. Only reason it’s 4 stars because the job is very expensive with Roto-Rooter. I appreciate Joe being candid and showing me the exact problem with the video snake. He also took his time unclogging our main. Great work but a bit pricey.

Review 43 (2024-12-12 - Rating: 5)
John arrived quickly on an emergency call and was very professional and pleasant! He helped us understand the underlying plumbing problem in our new home too, so we know what we need to do next.

Review 44 (2024-12-07 - Rating: 5)
The technician was prompt, courteous, and thorough. Sadly, the outcome is far worse than I had expected, and although my pipes are currently flowing, theyre is about 20ft of completely eroded pipe. If I pick RR to repair this before next Wednesday, they will credit me the cost of the initial visit. More to come once I make some decisions.Additional detail: Not only have they taken me on my word that I have cash coming from a 401k loan to cover the work, but they came out yesterday to clear it again and have stated they will do the same today if necessary. Today is Thanksgiving. So one thing I absolutely, most certainly am thankful for is Roto Rooter of Philadelphia.More thoughts:There is the long known truth when doing business or scoping out work. It goes as such: cheap, fast, and good. Pick any 2.So you can get something done cheap and fast but it wont be good. Or you canget something done cheap and good but it wont be fast. I am putting my money on RR doing this project fast (tomrrow) and good (no more grey/black water in my crawlspace or utility room) cause the job aint cheap :)Final update: It has been about a week since the work that was done and we are 100% clog free! Thanks again RR. 100% would call again!

Review 45 (2024-11-21 - Rating: 5)
Super responsive call center - professional crew responded very quickly. Good communication, and the company offers a military discount. Very satisfied with the experience.

Review 46 (2024-11-23 - Rating: 5)
Scott was absolutely incredible! Did an amazing job un clogging my drains. I would recommend Scott to everyone. Mike was also very helpful during the whole process! Very professional.

Review 47 (2024-11-29 - Rating: 5)
We had a fantastic experience with Roto-Rooter! After discovering a leak in our basement, we called them to help resolve the issue. The technician was prompt, professional, and incredibly knowledgeable. They quickly identified the problem and updated the coupling for our fridge’s water line. Everything was done efficiently, with no mess left behind. It’s reassuring to know the job was done right, and we couldn’t be happier with the service. Highly recommend Roto-Rooter for any plumbing needs!

Review 48 (2024-12-20 - Rating: 5)
John is amazing! He fixed our clogged toilet in about 20 minutes. Excellent service. I highly recommend him for the job. Thank you, John!

Review 49 (2024-11-21 - Rating: 5)
Had a clogged sewage line. Easy fix per tech he was professional and quick. He worked with me on the price. No complaints. Service also came with a 6 month residential garuntee. Thanks Rob!

Review 50 (2024-12-02 - Rating: 5)
Chris was very quick to respond to the water damage issue in my home. His ability to communicate in a timely fashion was very professional and I would recommend his services to any homeowner. 10 out of 10 experience.

Review 51 (2024-11-10 - Rating: 5)
The Rotor Rooter representative came out on a timely matter and fixed a leak that occurred after they completed the original job. After the fact he left I noticed my water pressure was still low and called RR back and the same representative came back and fixed it. Very friendly and professional. I will never use another plumbing service. I highly recommend RR for ALL plumbing and piping or any issue you may have that they are capable to fix.

Review 52 (2024-10-03 - Rating: 5)
Taylor Barrett was Amazing! He listened to everything I had to say and answered all my questions. He was very knowledgeable and professional! He made the whole process very easy and worry free for me!

Review 53 (2024-11-01 - Rating: 5)
Romaine was excellent. He explained the problem very well and how to prevent the problem in the future. I appreciated how nice and straightforward the experience was.Really great service!

Review 54 (2024-10-25 - Rating: 5)
I requested assistance through a form on the Roto-Rooter website. They came out the next day to start working on my bathroom leak. The plumbers take their time explaining the cause and solution. Im very extremely satisfied with the services I received.

Review 55 (2024-11-26 - Rating: 5)
Brian was on time, polite, friendly and professional. He got right to work and fixed my plumbing problem fast.I had a great experience, and it was nice talking to him.

Review 56 (2024-11-08 - Rating: 5)
Clearly recommend them. Easy to schedule. Very fast response. From the Inspector to the technician to the cleaning crew; very professional. Simple outstanding service. Im very pleased. Thanks!

Review 57 (2024-12-03 - Rating: 5)
My technician came and fixed the problem with no issues. He was kind and courteous and extremely helpful. I will definitely use his service again. Thank you 😊

Review 58 (2024-10-12 - Rating: 5)
Joe came out, employee #5816 from the Philly office, and he was great. Was very clear about what he was doing and as a new home owner it was very helpful for me to understand. I really appreciated his help, his honesty, and his quick response time.

Review 59 (2024-11-23 - Rating: 5)
Sean was very kind, quick and efficient. He unclogged my drain which was causing my basement to flood. He fixed my issue and just in time for the holidays. He also assisted with making sure service was afforded!

Review 60 (2024-10-07 - Rating: 5)
When I called I was treated with the most Respect and Kindness, someone was dispatched within Two hours who took the time to explain at length All my options; Good, Bad or Expensive. I Appreciated his candor. The next technician was just as professional and I decided to go with their suggestions. It is a bit expensive but its worth it to have a Reputable Licensed Technician and a little warranty when done.

Review 61 (2024-10-18 - Rating: 5)
Mike was extremely knowledgeable and kind. He respected my home and took care of all of my plumbing needs. I would never trust any other company but Roto Rooter! They are the very best by far!

Review 62 (2024-11-10 - Rating: 5)
The faucet handle on my bathroom sink broke at 10 pm, and when I tried to shut the valve off, it wouldn’t turn all the way, creating a steady drip. I called two other plumbers and neither could come out for two days. Roto-Rooter sent someone out within 90 min, and James fixed both valves that night so that I didn’t have to shut the household water off. The next day, he returned to fix the faucet and did a fantastic job with an older setup. These guys are real lifesavers! Extremely pleased with the service.

Review 63 (2024-11-30 - Rating: 5)
⭐⭐⭐⭐⭐I recently had the pleasure of using Roto-Rooter for a plumbing issue at my home, and I couldnt be more satisfied with the service provided by their technician, Romine. From the moment he arrived, Romine was professional, courteous, and incredibly knowledgeable. He took the time to assess the situation thoroughly and explained the problem in a way that was easy to understand.Romine worked efficiently and effectively, resolving the issue in no time. I was particularly impressed with his attention to detail and commitment to ensuring everything was functioning perfectly before he left. He even offered some helpful tips for maintaining my plumbing in the future, which I truly appreciated.Overall, my experience with Roto-Rooter and Romine exceeded my expectations. I highly recommend their services to anyone in need of plumbing assistance. Thank you, Romine, for your excellent work!

Review 64 (2024-10-16 - Rating: 5)
My service tech Joe B (5816) was very professional and demonstrated excellent communication skills. I am thankful to have my clogged drain fixed not even 24 hours after finding out I had an issue. Joe was able to pinpoint the issue, showing me on the borescope and even the physical location in the house, and fix the issue all in a timely manner. I recommend Robo Rooter and especially Joe B.

Review 65 (2024-11-21 - Rating: 5)
Our Roto Rooter technician, Quameike, was excellent! He arrived on time, assessed our problem quickly, fixed the issue and cleaned up thoroughly after he was done. I was also easy to book an appointment online for service the next day. I highly recommend Roto Rooter!

Review 66 (2024-12-14 - Rating: 5)
On time, very thorough and Hines. Gave me options and information that I needed to make a decision. Steve was awesome and understanding. Great representative of your company!

Review 67 (2024-10-23 - Rating: 5)
Booked an appointment online and received a call with an hour and a time when a technician will arrive, all with 2 hours of booking. Technician (Jake) very professional, and got to work to snake my basin sink, which started to drain slow to the point it was overflowing. Now I no longer have the issue after doing laundry.

Review 68 (2024-10-31 - Rating: 5)
Had a major emergency with the main soil pipe being backed up on a Saturday morning. Tried plunging out of desperation and draino in every sink and toilet in the house. Nothing freed up the clog. Called Roto Rooter on Sunday morning and within an hour Joe showed up at my door. He was detailed, friendly, courteous. Within an hour he’d removed the first floor toilet, freed the clog and saved the weekend. With 2 kids under 5 and 2 adults there was no time to waste in addressing the issue and I’m thankful people like Joe and companies like Roto Rooter were there at a moments notice.

Review 69 (2024-11-14 - Rating: 5)
Exceptional service from Davi at Roto-Rooter! He arrived promptly and confidently took charge of our sump pump issue, showcasing both skill and attention to detail. Beyond his impressive expertise, Davi’s professionalism was matched by a presence that certainly didn’t go unnoticed. Roto-Rooter is lucky to have someone so capable and, dare I say, charming. Highly recommend!

Review 70 (2024-10-02 - Rating: 5)
Rotor Rooter installed a small filtered water faucet next to my kitchen sink faucet. The installer was very professional and knowledgeable about their product and asked if I had any questions after the install. I now feel better knowing my family and pets are drinking cleaner, safer water. If I had room in my house for their larger filtration unit I would definitely have chosen it.

Review 71 (2024-12-02 - Rating: 4)
Mike was very professional. Very knowledgeable of my problem.No sidetalkind. Explained the process in very clear understandable language. My only concern is the pricing.They had a crew member out to my house less than an hour of calling.

Review 72 (2024-11-11 - Rating: 5)
Customer service call taker was friendly and sympathetic. I was assigned a gentleman named Rob who was on time and great. Very knowledgeable and an excellent personality.

Review 73 (2024-12-04 - Rating: 5)
SCAMMERS: READ THE NEGATIVE REVIEWS. They are awful and clearly find a way to bring the highest ratings to the front of the line to bait you in.I had a backup at my clean out by the road, and feeling like I was in an emergency, I called Roto-Rooter to clear it out. From start to finish, it was a train wreck. They were 2 hours late, they charged me $1400 for a 10 minute job, and the next day, they told me that the entire clean out, and 10 ft of pipe had to be replaced. $7400 quote to replace the pipe.The same day, I called a local plumber, and they came out, did a sewer inspection, and nothing was wrong with it, other than the fact that it was an old pipe. The local plumber told me that to replace the ENTIRE sewer line, not just 10ft would be $5k…As another review said, take a deep breath, don’t get baited by these scam artists, and contact a LOCAL plumber! These guys are absolutely terrible.

Review 74 (2024-12-02 - Rating: 5)
Super positive and easy experience with Chris and Roto-Rooter! I was able to save my basement from a complete disaster with the information and game plan. Thank you so much Chris!!

Review 75 (2024-10-20 - Rating: 5)
Michael from Roto-Rooter was fantastic. He assessed the problem, walked me through a number of solutions and then got to work. He was fast and very tidy. As professional as they come. We would highly recommend him and Roto-Rooter.

Review 76 (2024-10-11 - Rating: 5)
We have had the opportunity to appreciate the services of Roto Rooter on several occasions. When we first moved here, we had a clogged drain within the first few months. We didnt know any better, and we called another plumbing service. Thankfully, we later found Roto Rooter, and now we wont use any other plumbing company. We find their techs to be knowledgeable, professional, courteous, kind, helpful, and determined to get the job done right the first time, in a timely manner. We recommend them to our family, friends, neighbors and co-workers.

Review 77 (2024-11-18 - Rating: 5)
Excellent customer service. Our plumber walked us through the root cause of our issues. We then received a detailed explanation of options to provide the fix that was best for our situation.

Review 78 (2024-11-25 - Rating: 5)
It is never good to run into a plumbing issue on a Sunday. I took a chance and called Roto Rooter and had the best experience. From Chris making the initial call to Rob and Cody who got the job done. It was a great experience. They took a bad situation and really turned it around. I will be recommending Roto Rooter to everyone. Thank you and Happy Holidats

Review 79 (2024-11-27 - Rating: 5)
Sean is unclogged my drain and im so happy he got it done. He was great, really friendly and great customer service! Thank god he came to help me out! Sean is great!!!

Review 80 (2024-10-03 - Rating: 5)
Brian was excellent! His professionalism is commendable. He provided updates and additional information throughout the whole process. He definitely will be my go to for future plumbing needs.

Review 81 (2024-11-15 - Rating: 5)
This Roto-Rooter has great plumbers. They all go above and beyond. They know their business and they take time to explain . Joe, 5826, was all that: courteous, knowledgeable, willing to take time to explain, above and beyond!

Review 82 (2024-10-22 - Rating: 5)
We called for a repair and we got service the same day. The technician, Mike, came on time. He was pleasant, polite, and knowledgeable. He deserves more than five stars.

Review 83 (2024-12-21 - Rating: 5)
Brian was really helpful and explained everything to us. We really appreciate him explaining the process and how things should be working.

Review 84 (2024-10-03 - Rating: 5)
Taylor was so helpful and had so much experience with helping us get the water damage cleaned up in our basement. He was always available to answer questions and helped make the process seamless from start to finish. We will use him again if needed!!

Review 85 (2024-11-05 - Rating: 5)
Roto Rooter was very easy to work with and completed the job in a timely fashion. Chris was great throughout the whole process. Would recommend!

Review 86 (2024-10-05 - Rating: 5)
Roto-rooter was quick to help with our problem and concerns. Chris their sales rep was quick to answer any questions that we had and help us through the entire process. Would use them again. Highly recommended

Review 87 (2024-09-22 - Rating: 5)
We has a leak from one of our toilets on a Saturday morning before we opened our Restaurant. Roto Rooter sent out a wonderful technician Michael D (Mike). He was very helpful and transparent about the work that needed to be accomplished, he took the time to explain everything in a way that I was able to understand. I hope we get Michael D. (Mike) again when we call roto rooter! Thank you!

Review 88 (2024-10-03 - Rating: 5)
I called Roto-Rooter for an emergency plumbing issue. They arrived on time, and fixed my issue immediately. He also gave me tips to avoid certain issues in the future. I highly recommend them!

Review 89 (2024-11-29 - Rating: 5)
John came in and cleared the clogged quickly from my toilet. He was very personable and courteous. He explained everything and charges effectively and efficiently.

Review 90 (2024-11-29 - Rating: 5)
My kitchen drain was clogged.Romaine diagnosed the issue andGave me an estimate to fix the clogged drainI agreed to the estimate and he began the snaking of the kitchen pipe.I am Very satisfied with the service that Romaine delivered.

Review 91 (2024-11-16 - Rating: 5)
Davi Davi Davi!!!! He is the man! For several months Ive been in need of a plumber to fix the clog in my kitchen sink but no one would come out to handle the job expediently and professionally until I called RR for HELP! I not only got an amazing professional plumber, God sent me an Angel by the name of Davi. This guy comes out to my home, not even a full half hour after I made the call, and went over everything I needed to know about the job and...AND secured me a discounted rate that made for the best outcome to my finances. You Rock Sir! I will recommend Roto Rooter to everyone I know to handle any of their plumbing needs!

Review 92 (2024-11-29 - Rating: 5)
Davi was prompt and immediately solved our problem, and even took time to explain what had happened and show us how to look for it. He was super helpful and easily solved what could’ve turned into a super stressful situation!

Review 93 (2024-10-11 - Rating: 5)
Tim was very informative and helpful throughout this whole process. Thank you for helping us get everything done that was needed for our home. Highly recommend this company for your plumbing and clean up needs.

Review 94 (2024-11-02 - Rating: 5)
Tee came and got the job done ASAP!! He fixed the problem& educated me on a few things about my plumbing system pump as well.. All for a reasonable price!! Thats your guy!!Thanks T🙌🏾🙌🏾

Review 95 (2024-10-19 - Rating: 5)
Mike went above and beyond. Very nice, courteous and pleasant experience. Thank you!!

Review 96 (2024-08-09 - Rating: 5)
We had a valve in the basement that was leaking and had called another plumber to fix but they couldn’t get the water shut off to do the work so we called Roto Rooter and they assessed the issue and determined that when the other plumber tried shutting off the water they inadvertently broke the shut off switch at the main line outside so Roto Rooter gave us an estimate which we were fine with and they fixed the issues we had all while explaining step by step what they were doing. They 2 guys Aaron and Nester were so professional and respectful of our property that when they were finished the hole that was dug outside was covered with black top as a temp fix but it was done so neatly. My wife and I thank them both because the job they did so far is looking great and considering they both had a job that went really late the night before they did a great job for us.

Review 97 (2024-11-09 - Rating: 5)
Hasan is AWESOME! His customer service skills are amazing and he completed the job super fast. My hot water heater is back up and running thanks to him! 🫶🏼

Review 98 (2024-09-22 - Rating: 5)
5 star service! Responded to request within 24 hours on a weekend! Technician was super friendly, as well as insightful on questions asked. 100% recommend!

Review 99 (2024-11-05 - Rating: 4)
Work was done efficiently and quickly. Plumber was friendly an d professional. Only complaint was office told me plumber was on his way but it was another hour before he arrived.

Review 100 (2024-10-17 - Rating: 5)
Everyone on the Roto-Rooter team was very knowledgeable and professional. At a time where I was stressed about my plumbing issues, Michael Lacovara was a calming influence and put my mind at ease. During the restoration process, the team was flexible to schedule the daily check-ins around my work schedule. I highly recommend Roto-Rooter.

Review 101 (2024-11-15 - Rating: 5)
Romaine the technician was wonderful and helpful. He answered all of our questions and took the time to explain everything in a way that we could understand. Thanks Romaine!

Review 102 (2024-10-07 - Rating: 5)
Plumbing issues are never fun nor cheap but Jamal and Roto Rooter made the experience pleasant! My plumber well before the estimated time. He was respectful, professional and a joy to work with.

Review 103 (2024-11-23 - Rating: 5)
Excellent service! Joe 5816 was very knowledgeable about my drainage system and took the time to explain the issue. He was able to unclog the sewer line.

Review 104 (2024-10-03 - Rating: 5)
Had a great experience with Roto-Rooter. Reasonable pricing and the work was clean and efficient. My technician was extremely helpful and assured the process was a smooth sail for me!! Thank you Roto-Rooter once again!!!!

Review 105 (2024-11-02 - Rating: 5)
Steve was awesome took the time to try everything to unclog our pipes. He was able to unclog the pipe and told us what we needed to do to keep it from happening again. Would recommend

Review 106 (2024-12-16 - Rating: 5)
Great expereice...had a leak and they were there within 2 hours. Sardise was the technician and was wonderful, very customer oriented and honest. I would highly recommend.

Review 107 (2024-12-01 - Rating: 5)
Excellent service provided by James. Was up front about potential costs and did not suggest anything unnecessary. Super helpful and answered all my many questions. Will absolutely use again!!

Review 108 (2025-01-03 - Rating: 5)
Sardise did a great job clearing my drain and providing information. Really satisfied with the service received.

Review 109 (2024-11-30 - Rating: 5)
Romine was so helpful after several visits he finally fixed the issue. Roy and Duffy were also very helpful in the whole process of fixing a stubborn kitchen drain

Review 110 (2024-10-15 - Rating: 5)
I had water damage in my house - a leak from an upstairs bathroo that came right through the ceiling. Roto-Rooter came the same day, cleaned it out, sanitized it, and set it up to dry. All through the process, they kept me informed and explained everything clearly. They even worked directly with my home owners insurance company. Water damage is bad, but Roto-Rooter macde it as easy as possible!

Review 111 (2024-11-28 - Rating: 5)
Q - 4878. Q was such a great technician. He was prompt, professional, and had a great attitude while fixing my drain issues. Will call again.

Review 112 (2024-11-13 - Rating: 5)
Davi Bastos was a lot of help! He was very clear and concise about what work needed to be done, and also fixed additional issues at a good rate. 10/10 would use again!

Review 113 (2024-12-28 - Rating: 5)
Steve was awesome! Very kind and informative. He helped me and gave me all my options. Thanks Steve

Review 114 (2024-10-19 - Rating: 5)
We been using Roto Rooter for the past 4 years at my current office which is a medical office , they are always available fast for us and always get the work done efficiently. They have friendly and Knowledgeable plumbers.

Review 115 (2024-11-29 - Rating: 5)
Mr. John was very knowledgeable about the issue. And he helped alleviate the problem in record timing. He’s also a great person to be around.

Review 116 (2024-09-27 - Rating: 5)
I have had a problem with my toilet not flushing correctly for a few weeks now. Went to everywhere and to everyone to fix it, but was not satisfied with the work that was done because more problems ensued. Decided to call Roto-Rooter and I’m glad I did. Steve was able to assess the problem and sent Quameike out to fix it at an affordable price. The professionalism and skill these two showed are exemplary of how plumbing should be done. I HIGHLY recommend Roto-Rooter for any plumbing problems you may experience. THANKS ONCE AGAIN STEVE AND QUAMEIKE!

Review 117 (2024-12-02 - Rating: 5)
An amazing experience. James is a pro and a lovely guy. So thrilled that they fixed the problem. I highly recommend.

Review 118 (2024-10-01 - Rating: 5)
Joe came out for a leak in our kitchen sink and was so helpful with replacing our faucet. He went shopping for the faucet, sending me pictures, prices, and recommendations while I was working. I also appreciated that he put on shoe covers without being asked when he entered the house as I have a toddler that plays on the floor.

Review 119 (2024-10-05 - Rating: 5)
We had a clog in our main line so we called roto rooter. Within the hour Rob tech #5386 was at door. Rob was very knowledgeable and polite. Great service, thanks again roto rooter!

Review 120 (2024-10-26 - Rating: 5)
Scott was very courteous and professional. Knew exactly what to do and was in and out. Definitely will call Rooto Rooter for any future plumbing issues.

Review 121 (2024-10-14 - Rating: 5)
Davi responded to an emergency plumbing situation around 11 PM on a Sunday night. Our wster supply valve to the toilet was leaking. Davi arrived quickly. He was courteous and very knowledgeable. He took the time to walk me and my wife through various options and then quickly addressed the problem with the option that best met our needs. Great workmanship and generally good character. Would recommend!

Review 122 (2024-06-27 - Rating: 5)
Excellent work! I used to use Horizon Plumbing & Heating, but found them to be too aggressive with the pricing and trying to talk me into spending money on extra repairs (I did not want). Roto-Rooter fixed the problem (I asked to be fixed) quickly, effectively and professionally for less than half the amount the other place quoted. So I saved a lot of money. Will definitely be using again!

Review 123 (2024-10-17 - Rating: 5)
Quamik was awesome and Mike arrived first to survey the damage, which was minimal. Quamik was extremely knowledgeable and quoted price which was great. Great service and happy customers here. Bravo!

Review 124 (2024-12-04 - Rating: 5)
Ashraf (Ash) did a great job installing water hook-up for my new washer!! I would recommend him to anyone that needs a washer hook up.

Review 125 (2024-10-17 - Rating: 5)
Michael was great! He is very knowledgable, thorough and has a great professional manner. Looking forward to using Michael again for all of our plumbing needs!

Review 126 (2024-10-26 - Rating: 5)
James is very professional and friendly,he is knowledgeable about plumbing repairs and explained everything as he went along, I would definitely recommend James and Roto Rooter to family and friends ,James gets a 10 out of 10!

Review 127 (2024-10-24 - Rating: 5)
Significant leak in basement. Tech was here within the hour after I called and was able to fix the issue quickly. The price was much less expensive than I anticipated as well.

Review 128 (2024-09-12 - Rating: 5)
James is a master at his craft. Very knowledgeable and patient when explaining my plumbing issue. He was very detailed and efficient with remediating our situation. Thanks a lot James.

Review 129 (2024-11-13 - Rating: 5)
Quick, showed up an hour after I submitted the request. Explained what was going on and affirmed what I already suspected. Showed me my drain pipes on the camera feed. Explained future repairs and reasonable expectations.

Review 130 (2024-11-23 - Rating: 5)
Technician was quick. Very clean, did not leave any mess, corrected the problem within a reasonable amount of time. Unfortunately I did not get his name

Review 131 (2024-12-02 - Rating: 5)
Chris was awesome! Very professional and personable, he made it very easy and I would definitely use you guys again.

Review 132 (2024-12-05 - Rating: 5)
He was very professional very courteous explained everything how it needs to be done and is actually going to be doing the work this week they give him 10 out of 5 stars

Review 133 (2024-10-07 - Rating: 5)
Davi, the plumber that assisted me, was great! He was promptly on time, clear with me about what needed to be completed to fix my problem, and thorough in repairing the issue and educating me on how he did so! I would highly recommend

Review 134 (2024-11-26 - Rating: 5)
Rob served as the technician. Awesome service: he patiently explained the problem and then resolved it. His assistance was above and beyond what the job called for. A real gentleman.

Review 135 (2024-10-17 - Rating: 5)
Michael was extremely helpful and knowledgeable. He explained everything thoroughly. Would recommend and work with again!

Review 136 (2024-10-30 - Rating: 5)
The technician, James, was friendly and professional. He took the time to explain and diagram the layout of my drainage system. He cleared the blockage and tested it to assure the problem was solved.

Review 137 (2024-11-18 - Rating: 5)
As soon as called Roto-Rooter company the operator told the service window scudule and in 30 min the project manager came and checked the problem and send plumber technician Joseph ,he came on time and explained the work and worked hard to open the sewer line , in one hour pipe was clean and by video showed the condition of the sewer pipeline …needs to be changed in the near future …and I got $75 off by giving canned food for Thanksgiving food drive ,I will recommend for sewer problems the Roto- Rooter Company!

Review 138 (2024-11-09 - Rating: 5)
Technician Davi Bastos was knowledgeable and helpful throughout the entire service, even helped us save some money, our plumbing issue was worse than originally thought, thank you for helping get the problem fixed the same day.

Review 139 (2024-10-10 - Rating: 5)
Mike came out after hours. Was at our residence within an hour of calling. It was a trickier than usual leak, which needed some wall removal. Mike was punctual, very courteous and clean.

Review 140 (2024-11-25 - Rating: 5)
Jamaal came the same day and explained to me thoroughly what the issue was. He fixed my sink and it’s back to normal. Thank you!!!!

Review 141 (2024-10-28 - Rating: 5)
Magnificent experience with the technician who repaired my drain today. He was not only polite and friendly but made the repair with utmost ease and experience!

Review 142 (2024-11-24 - Rating: 5)
I love using Roto rooter because when it’s an emergency they are there getting the problem. I have several properties so problems come up regularly they are always getting it done.

Review 143 (2024-12-01 - Rating: 5)
I am very satisfied with the work that was done the worker was very helpful and did the work so fast I am very pleased. I do recommend any plumbing issues call these guys. Thanks John

Review 144 (2024-11-23 - Rating: 5)
Scott & mike came out to my house for a plumbing issue i was having. they were very kind ; super helpful & provided very detailed information on the problem. i would definitely recommend!

Review 145 (2024-11-27 - Rating: 5)
Mike was very helpful, fast, and efficent with his service. I had a clogged kitchen sink drain, and he fixed in no time.

Review 146 (2024-10-04 - Rating: 5)
Mike Lacovara was responsive, assessed and solved the problem in a speedy manner, and made us feel comfortable and confident that we called the right company. Thank you Roto-Rooter and thank you, Mike.

Review 147 (2024-10-27 - Rating: 5)
Joe from roto-rooter was great he was very friendly and got the job done in no time at our house and explained every step in the process

Review 148 (2024-09-16 - Rating: 5)
Brian did a great job done in a timely manner. He explained everything well and answered all my questions. I would highly recommend.

Review 149 (2024-10-12 - Rating: 5)
My experience with Roto-Rooter water cleanup was great. Matt and the rest of the staff was very polite, professional, efficient and knowledgeable. Thank you so much guys!

Review 150 (2024-11-30 - Rating: 5)
Mike was very professional and courteous. Unfortunately he could not unclog the drain after 2 hours, but he tried his best.

Review 151 (2024-11-03 - Rating: 5)
Same day service within hours. Told the tech James our financial restrictions and he was able to work with us so we had some sort of solution. And in a Sunday!

Review 152 (2024-10-16 - Rating: 5)
John came out to the house and was very kind and professional. He got the job done fast. Would definitely recommend!

Review 153 (2024-10-16 - Rating: 5)
My experience was absolutley amazing. Nick joe taylor wayne and chris were very profesctional helpful . Explained everything . Just an over all great experience

Review 154 (2024-11-30 - Rating: 5)
Scott did an amazing job and solved a complicated issue early in the AM in very little time. We are so grateful!

Review 155 (2024-12-02 - Rating: 5)
Chris did an amazing job with our plumbing issue. Would recommend him or Roto Rooter to anyone in the Philly/South Jersey area!!

Review 156 (2024-10-11 - Rating: 5)
Great service, cleared my main septic line quickly. Discovered the cause which needed extra attention. The entire problem was repaired within 24 hours.

Review 157 (2024-12-19 - Rating: 5)
Great second service call! We had an issue with the original repair and they came out and fixed it right away! Great company!!

Review 158 (2024-11-24 - Rating: 5)
Matthew was great! Explained everything and gave tips for prevention. Would definitely recommend and will use in the future.

Review 159 (2024-12-15 - Rating: 5)
Steve A. came out quickly to inspect my drain /plumbing issue and was so helpful, knowledgeable and friendly!! Couldn’t have asked for better service through this process so thank you!!

Review 160 (2024-11-27 - Rating: 5)
Ash Provided great service, explained the issue and was quick with his repair. Will for sure use Roto rooter again in the future.

Review 161 (2024-11-13 - Rating: 5)
Jamaal did a very great job and was courteous and kind, explained how the tiolet worked and made quick repairs.

Review 162 (2024-11-15 - Rating: 5)
Very fast service and informative! Had my branch line cleared and toiled unclogged within 4 hours of my phone call in!! Chalal was excellent.

Review 163 (2025-01-07 - Rating: 5)
Sardise is an outstanding and professional individual that came and fixed my plumbing issue in no time.

Review 164 (2024-11-14 - Rating: 5)
John came and did his service and quickly solved my plumbing problems!!! Love it! Now i have a peace of mind because of him. Thanks John!!

Review 165 (2024-10-13 - Rating: 5)
Had a great experience working with Jake. He responded to an emergency leak at our condo association, and he was very professional and knowledgeable.

Review 166 (2024-11-22 - Rating: 5)
My service tech Q, was very friendly, neat and performed his job competently. It was also his birthday- Happy Birthday Q!!!

Review 167 (2024-11-27 - Rating: 5)
Clogged pipe in my basement the day before thanksgiving.Everything was fixed within 2 hours of calling!Very relieved they could come out so quickly

Review 168 (2024-10-17 - Rating: 5)
Ash was a professional plumber ; he explained everything that he must do to fix our sink and educated us on the care of our sink. Ash is an excellent plumber who I would recommend to anyone.

Review 169 (2024-09-27 - Rating: 5)
Brian was prompt and efficient. He cleared up our problem in short order! Would highly recommend him!! Job expertly done!!

Review 170 (2024-10-19 - Rating: 5)
Davi was amazing! We had 5 people over before him, and he was the only person to actually identify the problem and give us a solution - this guy needs a raise, at the very least

Review 171 (2024-11-08 - Rating: 5)
Fabulous service!!! If I could give 10 stars I would. Scott can in and replaced my garbage disposal within 1 hour and fixed other issues with my sink I did not know I had!!

Review 172 (2024-12-26 - Rating: 5)
Brian was fast and efficient. He was very upfront with what needed to be done, came early, worked quickly!

Review 173 (2024-12-11 - Rating: 5)
Steve did a great job with the plumbing issue at home and he was very understanding and got the job done real fast

Review 174 (2024-11-11 - Rating: 5)
Joe (5816) was really helpful and professional! Also came out right when we called which we really appreciated. 5 stars

Review 175 (2024-11-05 - Rating: 5)
On Election Day, following up from the night before, a team came out to Hydro Jet my clogged Sewer Line. They were spectacular and now my sewer line is Great Again

Review 176 (2024-11-29 - Rating: 5)
He is very helpful & very negotiable. He fixed our problem in less than 10 mins. Will be referring him to everyone I Know . thankyouu

Review 177 (2024-11-26 - Rating: 5)
Chris was extremely professional, knowledgeable, and helpful when it came to the plumbing issue I was having. I’d recommend him and Roto-Rooter to anyone

Review 178 (2024-10-14 - Rating: 5)
John was great. Great guy and fixed my disposal in a timely manner. Highly recommend!

Review 179 (2025-01-05 - Rating: 5)
Amazing service, they came out on Sunday and fixed a severely clogged drain. Would absolutely use again.

Review 180 (2024-11-03 - Rating: 5)
Jake was great. He was punctual, professional snd very knowledgeable. He solved my plumbing issue quickly

Review 181 (2024-10-28 - Rating: 5)
Excellent and speedy service. Steve explained the issues we were seeing in detail and helped us consider options.

Review 182 (2024-12-25 - Rating: 5)
Ash was friendly, professional, educational, and timely. Thanks for all your hard work and reliability!

Review 183 (2024-10-27 - Rating: 5)
Amazing experience! Needed help in the evening and help was there VERY quickly. Efficient, clean, and extremely professional! Highly recommend

Review 184 (2024-10-18 - Rating: 5)
Michael arrived promptly and worked efficiently to resolve my plumbing issues. He went above and beyond! I would highly recommend!!

Review 185 (2024-10-28 - Rating: 5)
When I had a water emergency I called rodo a router and this gentleman Scott came out and was absolutely very kind and professional and knowledgeable of what my initial problem was very nice took his time to listen and also taught me some things he suggested if I had water damage then this gentleman Taylor came out inspected the damage and said there wasnt any damage but watch out for a little bit of mold very knowledgeable individuals I would certainly use these guys 10 stars out of 5 Customer service was over and beyond

Review 186 (2024-10-01 - Rating: 5)
Mr. Michael was amazing! After A plumbing mistake from another technician he came out and did services free of charge to fix simply a lifesaver

Review 187 (2024-11-01 - Rating: 5)
Davi was excellent and professional. He explained everything clearly from price to the work occurring.

Review 188 (2024-11-29 - Rating: 5)
Steve was very thorough with the service he provided. I will recommend him anytime

Review 189 (2024-10-28 - Rating: 5)
Mike was great very thorough, Friendly, and easy to work with! Would definitely recommend him and Roto Rooter 😊

Review 190 (2024-10-20 - Rating: 5)
Great service by Steve who was very professional, informative, and explained everything as he did it. They came out the same day when others wouldnt.

Review 191 (2024-11-19 - Rating: 5)
Sean knew exactly what he was doing and fixed it right away . He also suggested multiples things to do to stop the clogging. He was very helpful.

Review 192 (2024-11-11 - Rating: 5)
Davi was very respectful and explaining the issues with the clogged. He was very helpful providing tips so it will not happen again