Bill Frusco Plumbing Heating and Air Conditioning
Located in Philadelphia, Pennsylvania
Address: 8675 Torresdale Ave, Philadelphia, PA 19136, United States
Phone: +1 215-728-1482
Rating: 4.7
Services
- On-site services
- Online estimates
- Repair services
- Credit cards
- Credit cards
Categories
- Plumber
- Air conditioning contractor
- Drainage service
- Heating contractor
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2025-01-02 - Rating: 5)
My go-to plumbing company, always quick and reliable. Evan was sent to my home to repair a leaky toilet shut-off valve. He was courteous, worked quickly and made sure the work area was clean before he left.You cant go wrong when you call these guys. -
Review 2 (2024-12-28 - Rating: 5)
We recently had plumbing work completed in our bathroom for an emergency issue. JR came out immediately and completed a quote for us and Evan did a fantastic job. Thank you very much. -
Review 3 (2024-11-30 - Rating: 5)
I called yesterday for a friend who had a hot water tank break suddenly. The woman who answered the phone couldnt have been any nicer. Helpful and set everything up quickly.Not only was the price very fair..the appt was set up for that very afternoon.Guys came and put it in for her quickly and she said how nice they were.She said they did a great job.We now have a new great plumber.This is what customer service is about!!!!! -
Review 4 (2024-12-31 - Rating: 5)
Needed a gas shutoff valve for my new oven. Brendan was very courteous and professional. He explained what he was going to do and the price. Very satisfied. -
Review 5 (2024-08-06 - Rating: 5)
Appreciation for Exceptional Estimate ServicesI wanted to extend my sincere thanks to Isaiah for the exceptional estimate services you provided us during our inquiry to purchase a new AC unit. Your knowledgeable skills and expertise were truly evident, and we appreciate the time you took to thoroughly explain the details involved in the estimate. Your professionalism and attention to detail did not go unnoticed, and it has certainly informed our decision-making process.We will certainly keep Bill Frusco Plumbing, Heating, and Air Conditioning Company in mind as we move forward with our decision. We will request you the Technician to perform the job. Your exemplary service has made a positive impression, and we are grateful for your assistance.Thank you once again for your outstanding service today.Best regards,Anthony & Odessa -
Review 6 (2024-11-01 - Rating: 5)
We discovered a water leak in our garage. We contacted Bill Frusco Plumbing (who we had used previously). They sent a Tech out, Evan, who reviewed the problem and found the source of the leak (refrigerator ice maker water line). Due to the original work done the repair job became more involved than expected. Evan was thorough, competent, and corrected the problem. We were very pleased with the work Evan did. -
Review 7 (2024-08-19 - Rating: 5)
We had an excellent experience with Bill Frusco Plumbing. We have an older house that has had a lot of fixes. We reached a point where we needed professional help for multiple issues. Bill Frusco Plumbing was able to set a quick appointment, complete a large job in one day and help us make some decisions. Id like to give a shout out to Eural and Evan - the 2 plumbers that completed all the work we needed. They were professional, polite and knowledgeable. We will be calling them again for future work. Thank you!! -
Review 8 (2024-12-17 - Rating: 5)
John R was excellent today! Most of his work was in the craw space with not much room to work. John had a great personality and knew exactly what the issue was at first glance. Surprised that he didnt need two for the job! John hustled from the start. Put his name and phone number into my phone..... -
Review 9 (2024-08-31 - Rating: 5)
Mark and his team did an outstanding job with installing a new boiler yesterday. This was no small job. They were so efficient and communicated every step that needed to be done. In addition, when the job was complete, Mark ensured that the area was completely cleaned and reviewed the new system in detail. With Mark and Bill Frusco Plumbing, we have complete confidence in all our needs. Thanks Mark-Bob and Denise Sariego -
Review 10 (2024-11-14 - Rating: 5)
I’m truly at a loss for words. Up until yesterday, when I would think of superheroes, I would think the obvious. Batman, Superman, John Cena… etc. Now I need to update that list. A new addition if you will. I thought I could be a plumber for the day. Just a simple drain cleaning and replacement. No big deal, right? Wrong. I broke the drain. I think either the pipe was old, or I was used to much strength (often a problem for me), but I broke it. I called Bill Frusco Plumbing that night. They had someone out to help me less than 12 hours later. They fixed the drain for me and unclogged it. Truly remarkable work. Saved me so much grief and aggravation. Customer service 10/10. Timeliness 10/10. Robust knowledge of the job 100/10. The job is was completed just in time for me to take a shower when I got home from work and head down to tailgate for the Eagles game. So now a new name appears on my list of super heroes. Batman, Superman, John Cena, and last but certainly not least, BILL FRUSCO! -
Review 11 (2024-10-25 - Rating: 5)
We’ve called Bill Frusco for plumbing tasks a few times over the years and our technicians, Amir and John, have always been patient and knowledgeable. The company is easy to get in touch with (to speak with a human) and pricing is fair. -
Review 12 (2022-10-13 - Rating: 5)
Apr. 25th 2022 - Woke up and noticed a small leak around the toilet so I called Bill Frusco to come and replace the wax gasket under my toilet. Lewis came by same day and was able to knock it out quickly without making a mess. Wife then reminded me about a leak from one of the valves in the basement that lead to our kitchen sink. I asked if he could replace those also with newer half turn valves. He had to run out to get the materials but was back within the hour. He made quick work of replacing both valves also. Not exactly thrilled with the cost but you pay for the experience and it did fall only slightly higher then average if you look up costs in your area. Overall, I was very happy with the work.May 26th 2022 - Furnace fan stopped turning on, tech came out and confirmed it was my control circuit board. Took a few days of back and forth, but today Lewis came back with my new control circuit board. Had a bit of trouble with it at first realizing the supplier didnt give him everything he needed. He ran back out and returned 20mins later with all the extra stuff he needed. After a few minutes of moving all the wiring etc over to the new circuit board he asked me to turn the power back on to the unit. We both stood there staring as we waited to hear the fan spin up again. Then finally it happened the fan roared to life and everything was working again. He then finished by doing a quick check up on the ac unit outside to make sure freon levels were good. We chatted a bit while we let it run for a few minutes and after he verified all was good I went and paid the bill. I would first like to say that Bill Frusco has been honest and fair with their pricing in my experience. I had other companies quote me for doing the same thing and they tried to overcharge me and get me to pay for things not needed. Thank you Lewis and Bill Frusco for being there. I will always be using them for future projects/issues.October 12th, 2022 - Main sewage pipe cracked behind washer and dryer. John was able to come out same day to give me an estimate to replace everything and then come back for the work on a day that worked for me. John showed up on time with another plumber to help with the work. John got to work immediately with demo on the old pipe and sink. He was also able to replace all the old water pipes going to my washer and sink & replace the gas valve due to a small gas smell from when they turned it off. Overall I was very happy with his work and that he was able to answer any questions I had during. Thank you John. -
Review 13 (2024-10-28 - Rating: 5)
Amir expertly unclogged 2 drains (sink and shower) for me and did an efficient job! Was very pleasant too. Grateful. The company sent him out the same day that I called which was wonderful. -
Review 14 (2024-10-24 - Rating: 5)
Mark, Jim, and Eugene were a great team. They are very professional and finished the job on time. They were courteous and patient and answered all of my concerns. Im ready for winter now. -
Review 15 (2024-06-21 - Rating: 5)
From start to finish we had a great experience. They came out quickly for the estimate, gave a very fair price, and scheduled our installation within a week. Today we had a new AC unit installed. Isaiah and Luis did our installation. They were prompt, hard working, polite, and left our house clean. I would definetly recommend Bill Frusco Plumbing and Heating and Air Conditioning. -
Review 16 (2024-08-24 - Rating: 5)
As a seasoned real estate investor, I have had the pleasure of collaborating with Bill Frusco on numerous projects. Their unwavering professionalism, punctuality, and patience in addressing any inquiries have consistently impressed me. The quality of their work is always guaranteed, and they ensure a clean and meticulous finish. -
Review 17 (2024-09-24 - Rating: 5)
We are so grateful for the prompt service and quality work. Our technician was the best! He was extremely knowledgeable, professional and personable. We would absolutely call again for any future repairs! Thanks! -
Review 18 (2024-11-26 - Rating: 5)
Bill Frusco makes sure to guarantee their service and discovered a low gas pressure that I needed PGW to come install a new main gas line , if it wasn’t for Bill Frusco technician, this would have been overlooked and cause future issues with my gas appliances; They always come out and understand emergency situations; I’m a happy customer for over 20 years, plumbing, heating, Bill frusco takes great care of you! -
Review 19 (2022-02-12 - Rating: 4)
Hubby called on a Saturday and Jimmy came out Monday. We had a few issues to contend with, leak in the basement, leak from the bathroom through kitchen ceiling, under sink issues, ugh just overall headaches. Got a quote that wasn’t an outlier compared to other companies(ceiling leak not included/to be continued). Jimmy did find that our fridge water line was tapped into hot water line instead of cold (we had no idea that was done). Prior to accepting B.F. estimate, I did a deep dive of reviews on many other sites of quite a few companies and B.F. won out. Jimmy was punctual, courteous and professional. We asked for an estimate for the ceiling issue which is forthcoming soooo🙏🏾 if all goes well, more positive reviews and recommendations will follow 😊 -
Review 20 (2024-08-28 - Rating: 5)
Brendan was professional, answered all of my questions, and was upfront about pricing and different options. We are repeat customers of Bill Frusco plumbing. They are phenomenal! -
Review 21 (2024-07-12 - Rating: 5)
Brandon from Bill Frusco service came to my son’s house in North Wales on June 20th to fix some plumbing issues. Brandon was obviously very knowledgeable as well as clean and efficient , explaining as he went along. He also took care of the outside plumbing issues on an excessively hot day . I noticed on the truck that they do electrical services as well so I called and made an appointment for my condo in Philadelphia for some electrical work. I was extremely pleased and would recommend their services -
Review 22 (2024-08-22 - Rating: 5)
After D.E. Duffey & Sons and Davis heating couldn’t figure it out how to fix my Air Conditioning system, this company did the job in 20 minutes. No parts were needed or ordered, no drama, no knuckleheads, no hassles.Please use Bill Frusco’s company. If it’s Italian, it has to be good… and special stars for Dan, their courteous, knowledgeable worker. -
Review 23 (2024-05-29 - Rating: 5)
Mark B and his assistant installed a new heater and water tank today. They were very professional, kept us informed throughout the process and left everything spotless when they were done. The price was reasonable and the service was prompt. We would definitely use them again. -
Review 24 (2025-01-06 - Rating: 5)
Evan O’Toole was great and worked very clean and got all necessary completed. I would highly recommend. -
Review 25 (2024-08-02 - Rating: 5)
I’m very happy with my service from Bill Frusco’s plumber. Amir assessed some sewer problems that need repair in my new home. He was knowledgeable, courteous and friendly. -
Review 26 (2024-08-29 - Rating: 5)
Had an incredibly bad experience with a previous company. Had these guys come out to fix my unit and Mark was very helpful. He took the time to explain the problem and ensured that it was resolved. -
Review 27 (2024-06-17 - Rating: 5)
We had a water leak problem over the weekend that we were not quite sure of the origin of it. The first plumber with a different company was at our house for only a few minutes and stated it was coming from beneath the house and he could not do anything for us. Thankfully, Mark from Bill Frusco was able to come out shortly after and took his time finding the problem. It ended up being a cracked pump that he was able to replace. He was professional and helpful. -
Review 28 (2022-03-01 - Rating: 5)
We called Bill Frusco because our kitchen sink kept clogging. We’d run the waste disposal and it would go down, then shoot back up like a geyser and fill up again. I tried to snake it myself with a small 15ft snake I have but couldn’t clear it. So I figured the clog was deep in there. I decided to call a pro. I was afraid this would cost hundreds of dollars since you hear stories of people getting exorbitant fees when getting plumbing work done. The technician they sent, Matt Foy, had it done in a jiffy for a very a meager $99! He (and his helper who I believe was named Frank) showed me where the problem was, no way I was getting to that myself, and how he had to go through a “clean out” pipe in the basement to fix it. While I was at it I had him look at my 10 year old water heater. We just bought our home 6 months ago and although it still worked, the water wasn’t staying hot as long as it used to, so we figured it would break sooner than later. Matt told us about a water heater special they were having and we went ahead and just replaced it while he was here. It took him all of 40 minutes to install that thing! We put it on the card and for $1500 we now have peace of mind for the next decade. Thanks so much, Matt! I will definitely recommend this business to all my friends. Oscar Perez, Wynnefield PA. -
Review 29 (2024-06-14 - Rating: 5)
Amir did a great job, was friendly and communicated well. Only complaint was I called this morning telling them to contact me after 4 pm to see when someone could come out. I was still at work and got a call before 3:30. I had to leave work early or they would not have waited for me. They said the driver was about 45 mins away at 3:30 and I said I would need more time. Basically had to lose some pay due to bad communication from this morning to the afternoon. Overall a good experience -
Review 30 (2024-09-22 - Rating: 5)
Isaiah has been servicing our heater and A/C unit and he has been knowledgable, efficient, and great at customer service. I would highly recommend requesting Isaiah when you call for service! -
Review 31 (2024-03-11 - Rating: 5)
Woke up this morning to little hot water. Placed call about 8:15 to Frusco Plumbing who was very attentive to out needs. Dan arrived about 8:45 am, diagnosed the problem. We got a good 17 years out of water heater so it was time to be replaced. It is now 10:30 and new heater is installed. Dan was very professional and did a wonderful job. Cost of heater and installation was very fair . I would highly recommend Frusco plumbing for any pluming needs. -
Review 32 (2024-02-10 - Rating: 5)
We have had a problem with a recently remodeled shower that we were hoping could be solved by not doing any more demolition. We contacted the office after seeing a service truck on the road. We were offered an appointment within 2 days of the call, on a Saturday!.Matt, our service guy showed up on time. We discussed the issue we were having, no shower pressure on a 2.5 gallon flow per minute rain shower head ,described the efforts that went into the attempts to resolve our problem and Matt went to work. He came up with a diagnosis where he planned on taking the shower apart, he explained his plan and informed us of the price that would be charged for the work, which we approved and were pleased with, especially on a Saturday, and went to work. He disassembled the shower handle and valve to flush the water lines, below the valve, which cleaned the lines of sediment after the construction had been completed. He then made some necessary adjustments on the cartridge and valve to improve the flow of the water. He assembled everything back together, reapplied silicone caulk around the areas he opened up, cleaned up the work area and left within 2 hours of starting the job. Matt also made it a point to put shoe protectors on his boots, which he removed when he went to the truck, each time he entered.We were happy with the prompt service and work, and would recommend Bill Frusco Plumbing to anyone looking for an honest, fairly priced, job. -
Review 33 (2024-05-15 - Rating: 5)
Had a plumbing emergency yesterday- within hours, Brendan came out to sort the problems. He clearly identified the issues, provided a quote for repair, and helped schedule work for the next day. John completed the job in a courteous and thoughtful manner. 5 big stars to Frusco Plumbing for quick response, good workmanship, and a fair price. Thanks! -
Review 34 (2024-06-10 - Rating: 5)
These folks are lifesavers. Their scheduling staff was courteous and professional, and their technicians are knowledgeable, friendly and patient with know-nothings like me. My house was boiling hot before they arrived and 20 minutes later, it’s finally comfortable again. Their service speaks for itself. -
Review 35 (2024-05-23 - Rating: 5)
Technician Evan showed up at the time scheduled. He was very pleasant, knowledgable and good worker. He kept me informed of progress of the repairs needed and got them done efficiently and timely. The representatives on the phone were also helpful and pleasant scheduling the visit. Thank you! Yours, Thom -
Review 36 (2024-07-08 - Rating: 5)
We had a water leak called they came out asap. Replaced a main pipe and valve. Techs were professional and did a great job. Prices were fair -
Review 37 (2024-04-05 - Rating: 5)
We just had our sump pump replaced by Evan and he did a great job. He was on time, courteous and clean in doing his job. He explained everything he was doing and why. I recommend him to anyone!! -
Review 38 (2024-10-02 - Rating: 5)
Evan was courteous, fast working, and very helpful in dealing with our plumbing leak. Will absolutely be repeat customers! -
Review 39 (2024-05-15 - Rating: 5)
Mark installed a new boiler for us. One day service - stayed until 8:30 pm to ensure we would have hot water for the next morning. It was clear that he takes a lot of pride in his work. Decent price, prompt installation (within 3 days of quote). -
Review 40 (2024-07-17 - Rating: 5)
Grayson did such great work on our HVAC unit! He managed to fix an issue 2 other technicians were unable to resolve and was incredibly knowledgeable/insightful -
Review 41 (2024-05-01 - Rating: 5)
Prompt estimate service, full estimate explanation. John has great customer service skills, and answered all questions for the estimate and informed of the warranty.Scheduled my new water service. The crew that completed the job were incredible: Diego, Brian, Armondo, Kyle. These guys were professional, answered my questions, (as I ask a lot when Im paying), and worked like a professional crew would the whole day. Brian and Armondo came back out for the second step of completing my sidewalk concrete block after the water service. Great, efficient, professional working, crew! -
Review 42 (2023-12-08 - Rating: 5)
Had great service from John and his partner. There was some confusion about the job and the pricing but Bill Jr. reached out to me personally and addressed the it. I really appreciate the effort they made to ensure I was satisfied. Thats a good sign of a very trustworthy business. Thank you! -
Review 43 (2024-06-25 - Rating: 5)
Dan showed up on time and was very professional. He fixed our Central air in no time. I would recommend them to anyone who is still deciding. Fives stars!!!!⭐️ -
Review 44 (2022-02-23 - Rating: 5)
We couldn’t be happier with Frusko plumbingThey came out promptly to assess the problem and we’re back in another day to fix the problem.Matt and Frankie were very professional courteous and neat and clean. I would highly recommend them!!! -
Review 45 (2024-02-07 - Rating: 5)
Amir and Kyle were great! I explained what I wanted them to do and they quoted me a price everything went smoothly. They were in and out, very understanding about my dogs, excellent service as always. -
Review 46 (2024-01-24 - Rating: 5)
EXCELLENT service!! I reached out first time ever to Bill Frusco to have my old heating system evaluated for a full replacement. The communication was A+ -- top to bottom -- with Bill Fruscos after-hours call center and with the reception staff of Riley and Diana. I even spoke with the Owner Bill Frusco himself!I called 9pm on a Thursday night, and we were confirmed for next-day Friday. An email was sent letting me know in-advance who was coming to provide the estimate, together with persons name and picture. Dan was the professional who came -- very respectful, very professional, very thorough, and excellent. I will definitely be using again Bill Frusco for HVAC and Plumbing. So hard to find a reliable company you can trust, and that can deliver. Bill Frusco exceeded my expectations. Excellent communication, transparent pricing, and 5-star service!! ★★★★★ -
Review 47 (2024-06-04 - Rating: 5)
Amir was great! I had a clogged kitchen sink and he figured out what the issue was and fixed it within an hour. Very professional, and a very nice man. -
Review 48 (2023-09-06 - Rating: 5)
We had a wonderful experience with Bill Frusco Plumbing from start to finish. Our bathroom sink was clogged so I called them at 9am and they were able to get someone out same day. Riley and Jeff took great care of us and Jeff was able to fix the clog and clean up everything within about 30 mins.We also had Jeff give us an estimate on some other work in our kitchen so well have them come back out for that work soon. I highly recommend this company! -
Review 49 (2022-08-25 - Rating: 5)
We had the best experience with Frusco Plumbing. I called in an emergency repair and the office was courteous and attentive. The technician, Joe C. showed up shortly after. He was professional, respectful and thorough in diagnosing and making the repair. He was very patient with me and all of the questions that I had, and put my mind at ease. He was in constant communication with me in explaining the process as he went along. Also, I appreciate that the technician wore shoe coverings. This is our third time using Frusco and we have been very pleased with each experience. I highly recommend! -
Review 50 (2024-10-07 - Rating: 5)
Technician was very prompt, as well as professional providing us with a verbal description of the scope of work to be performed. -
Review 51 (2024-04-13 - Rating: 5)
Ray of Bill Frusco Plumbing came out regarding a problem with my water heater. Excellent service on time and courteous. Explained everything he was doing and why. 10 Stars to Ray and Bill Frusco Plumbing and Ray. You are my go to Pluming Co. Thank you soooo much. I will be referring you to my family and friends that need your service -
Review 52 (2023-11-09 - Rating: 5)
Matt was on time, and respectful of our house, he also explained everything he was gonna do before he did it. He did a great job. He installed my stove and replaced my gas pipes in no time. Would definitely recommend them and will use them again. -
Review 53 (2023-12-15 - Rating: 5)
Great service experience - Rick was timely and incredibly polite and friendly. He showed me what he found and explained it well - Ive been in real estate for a decade and have worked with a number of HVAC professionals, I found him very credible. He also followed up quickly with more information I requested. Thank you! -
Review 54 (2024-09-20 - Rating: 5)
Amir was courteous and professional. Came out in the time that was said and took care of my issue. -
Review 55 (2023-11-09 - Rating: 5)
I had a very good experience with Evan fixing my kitchen sink. Very professional. From the time I called until the time of the job being completed was very fast. I have used Bill Frusco a couple of times now…I would love highly recommend their services. -
Review 56 (2024-02-27 - Rating: 5)
Matt and Eurl were great! I called at 4 pm on a Friday for a sudden leak in my basement, and they arrived in less than an hour. They were able to locate the source and solve the problem quickly. They were polite, knowledgable, and respectful of my home. I highly recommend them! -
Review 57 (2023-03-27 - Rating: 4)
UPDATE: The business owner, Bill, gave me a call to talk about what happened. I appreciate him taking the time to follow-up personally and he said that I was charged incorrectly for my job. As a result, they refunded me for the portion that was an error. Bill made it right, which I respect a lot and I would call them again in the future if I need a plumber.I normally do minor household repairs myself and this review is exactly why. In a pinch, I called Bill Frusco because they have good reviews and because theyre advertised as a family business. This is certainly not how any family business Ive used before operates. $645 to remove and replace a garbage disposal plus another $250 to replace a PVC trap was downright disgraceful. This disposal is widely available for under $150 and the PVC trap for a few dollars. Im sure the quality of the work is fine and the technician who showed up was polite. $900 for this job is shameful though, even if you give the benefit of the doubt for supply chain, inflation, workforce limitations, and anything else you can think of. I had no choice but to have it done because of timing and no chance to do it myself. I will NEVER use this plumber again though and would NEVER recommend them either. -
Review 58 (2024-01-04 - Rating: 5)
Amir is an excellent plumber who is courteous and kind. I highly recommend him. He did the job efficiently and cleaned up very well. He installed a new toilet in my house. He also answered all my questions. -
Review 59 (2024-05-20 - Rating: 5)
Came out on a Sunday for an emergency and then back with more people and equipment on Monday. Diagnosed the problem correctly, fixed it quickly, staff very professional and courteous. Great experience using this company. -
Review 60 (2024-04-06 - Rating: 4)
Prompt service cost was very high. Basically had my vanity all in just needed to be secured. Had a mild leak just replaced one small pipe. And secured cost was $650. -
Review 61 (2024-06-22 - Rating: 5)
When Isaiah arrived to my house he diagnosed the problem very quickly unfortunately my coil was froze so he was unable to repair my issue at the moment until it defrostedHe told me he was going service a few more Customers and come back later in the day returned once my coil was defrostedShortly after his return he got my house nice and cool in very little timeIsaiah was very knowledgeableand extremely nice and respectful young man. -
Review 62 (2022-10-29 - Rating: 5)
Came home on a Friday and discovered our water line had developed a persistent leak. Checked my neighborhood Facebook page and saw a lot of my neighbors were recommending Bill Frusco Plumbing.It was late, but gave them a call because they claimed 24/7 emergency service. A woman took my information and they called back first thing Saturday morning with a time they would be there.The technician was Brendan, who was great! He arrived when he said he would, quickly diagnosed the problem, gave us detailed options, along with his recommendation, as well as fair estimates for those options. We went with his recommendation, and although he didnt have the needed part on his truck, he quickly secured one from the supply house. Upon his return, he completed the work and resolved the problem in a timely manner. He asked if we had any questions about the work he did or if we had anything else we would like him to look at while he was there.My wife even discussed with him a potential future project she is interested in doing at the house and he made suggestions on what they could do to help.I would highly recommend Bill Frusco Plumbing. They are reliable, professional, and reasonable. -
Review 63 (2023-06-29 - Rating: 5)
Bill Frusco Plumbing was extremely helpful! I recently had an issue with my garbage disposal and the connecting pipe, and Daniel Paul and Frankie completed the job effectively and efficiently. They were both very respectful, professional, and punctual. Additionally, they answered all of my questions. I had a great experience and would not hesitate to use them in the future! -
Review 64 (2023-07-07 - Rating: 5)
Our AC stopped working and we called last minute. They quickly had Luis scheduled to come out.Lewis was professional, informative, efficient and stayed until it was up and running!So thankful for the quick assistance, great value and amazing service!Top notch! -
Review 65 (2022-10-09 - Rating: 5)
I called Frusco Plumbing and was able to get an appointment quickly and easily. I wanted my laundry room sink faucet and my stall shower faucet replaced. The plumber came out, assessed both jobs, gave me a fair price, and was able to schedule the installations. The laundry room faucet was relatively simple. But the stall shower had no access door and it required the plumber, Dan Paul, to cut out tile and drywall in my kitchen to get to the back of the faucet. He did this in a clean and professional manner and installed a new Delta faucet without a hitch. Trust me, it was not an easy job. Dan was fantastic and the entire experience was top notch from the first phone call to the completion of the installations. I will certainly use Frusco again and specifically request Dan Paul. -
Review 66 (2022-11-17 - Rating: 5)
We have used Bill Frusco for multiple issues now, as they were far and above the most responsive and reliable of several places we have tried. We have a house that has had a lot of issues recently and they have really helped to put out minds at ease and get everything fixed. Would recommend to anyone!Update 11/2022 - Amir has helped us now twice within two months and he has been great. Called this morning about a leaking toilet and had a brand new one installed by 2pm on the same day. Quick and professional as usual. -
Review 67 (2024-05-29 - Rating: 5)
We called today for service and had Evan come to our house within hours ! The service was great and he went a got a new toilet and installed, this was exceptional service and will definitely use this company again👍🏼 Thank you -
Review 68 (2024-01-25 - Rating: 5)
Evan was the technician that fixed my clogged bathroom sink yesterday 1/24/24. He was very good, knowledgeable and informative. I definitely would ask for his help again! -
Review 69 (2024-07-22 - Rating: 5)
Had Brendan out to test our Backflow Valve today and have nothing but good things to say. Definitely will be using them again. -
Review 70 (2023-12-26 - Rating: 5)
Matthew came out the same day I called and was very thorough looking for a leak. He was professional and did a great job. I would definitely call again for further services. -
Review 71 (2023-10-07 - Rating: 5)
Luis and another technician were very professional and friendly. They installed a chimney liner. They worked efficiently and cleaned up afterwards. Great job. Office staff is great too. I can highly recommend this company and would definitely use again. Thank you! -
Review 72 (2022-07-29 - Rating: 5)
I am happy to say I found the perfect plumbing company in Bill Frusco Plumbing! This company has pleasant, dedicated office staff and their service technicians are great! Joe C was knowledgeable, respectful, on time and was dedicated to doing the two jobs right! No dirt was left behind and he showed me his work and that everything was functioning properly before he left. I will call Frusco again.... and I will ask for Joe C again! -
Review 73 (2023-10-13 - Rating: 5)
We had one of the plumber technicians, John, out today and he did excellent work. He was professional and arrived on time. We work efficiently and left the work area spotless after completion. Highly recommend -
Review 74 (2023-02-17 - Rating: 5)
We used this company for the first time after seeing very good reviews for them on line. The good reviews were very accurate. The team that did the work at our home, lead by Mark B. Did an excellent job. They were very professional and friendly. The installation was very good and they left the house as clean as it was before the work. As for the company, they gave us a very good price and stuck with it even though some extra work was required. They did not try to upsell us to a more expensive system. -
Review 75 (2023-08-18 - Rating: 5)
Jeff was on time and extremely courteous and professional. He fixed the problem and noticed other issues that I was already aware of. He went the extra mile by putting some putty in place for a small leak and offered a quote for future repairs. Excellent service! -
Review 76 (2022-07-22 - Rating: 5)
I hired Bill Frusco Plumbing & Heating to replace my existing Oil burning boiler with an energy efficient 95+, natural gas, Bradford White combination boiler which now supplies both hot water for our baseboard heat as well as our domestic water. Frusco also removed our existing 40 gallon electric water heater, removed our 270 gallon oil tank as well as installing the gas piping from the gas meter at the exterior which includes a gas manifold for future appliances. The manifold was installed with individual shut off valves and capped appropriately. Mark was the foreman and performed all of the Plumbing work with one apprentice in 2 1/2 days. The oil tank was removed by another duo who had it drained, disconnected and out of my basement in about 2 hours.Mark and his apprentice were very knowledgable, efficient and patient. They took the time to answer any questions that I had during the install and explained the entire system to me when they were complete. The work performed is professionally done, all water piping was installed with copper and black steel pipe was used for the gas lines. All joints were installed with pressed fittings so I am very confident that these connections will last a life time. Mark also made sure that they cleaned up after themselves and literally swept up the entire work space along with removing all trash when they were done.I highly recommend Frusco Plumbing. From day 1 the Project Manager, Bill Frusco Jr. and the office staff (Dana for the most part) were all very responsive through emails, phone calls and visiting the job several times to make sure things were being performed in a timely manner. I feel that the pricing was justified for the work that was performed. For all the aforementioned, I give this company a 5 star rating. -
Review 77 (2022-06-18 - Rating: 5)
We had Mark come out to the house today to take a look at our AC that stopped working and he was great! Showed up quickly and on time! Very professional and super nice! He got us back up and running in an hour!Would definitely recommend Frusco Plumbing, Heating and Air Conditioning and would use them again! -
Review 78 (2022-08-11 - Rating: 5)
Had a leak in my drain pipe and water in my basement. Called Bill Frusco Plumbing and they came out that same day. Received my estimate via email within the hour. Agreed and scheduled the appointment. Office staff was pleasant and responsive. Joe arrived on time and was friendly and very professional. He did an amazing job in cramped quarters replacing the pipe, moving the washer and dryer and the reconnecting them and cleaning up better than it was before he started! I highly recommend Bill Frusco Plumbing. -
Review 79 (2024-12-09 - Rating: 5)
Very good company solved all my problems been dealing with them for over 15 years😃 -
Review 80 (2022-05-27 - Rating: 5)
Ive used Bill Frusco several times in the last few years, and they are always fantastic. I most recently hired them to replace my AC and furnace. Billy came out on a Tuesday, and was by far more professional than people from other companies I sought estimates from. He actually measured the unit, realized my old one was too big for why house, and gave me more appropriate options based on the size of my house. No one else bothered to do that. Two days later, Mark, Brendan, and another guy (I didnt get his name, but he did some electrical work) got the units installed, made modifications to get everything up to current code. and explained everything they did and how to work the new thermostat. They were super friendly, knowledgeable, efficient, thorough, and neat. The units were installed about three weeks ago, and everything in running beautifully. Im very grateful that the process was so quick, especially when so many companies are scheduling work months in advance and/or have supply chain issues. -
Review 81 (2023-07-25 - Rating: 5)
Jeff is a true Professional who took the time needed to fully explain what needs to be done to rectify my plumbing issue.He was meticulous in his work and can do attitude is a true reflection of Bill Frusco plumbing.Wish more young men would choose the trades like Jeff -
Review 82 (2023-07-14 - Rating: 5)
Dan and his apprentice were amazing. They worked efficiently and effectively as well as explained everything they were doing to fix our pipes! Dan also helped us get a quote for another job we need done which was very helpful. -
Review 83 (2022-09-19 - Rating: 5)
Joe arrived on time, and I showed him our problem. He was able to quote me a price, let me know how he would fix it, and then said he could do it on the spot. I thought I would have to schedule a new time for the actual repair, and that the visit would be for an evaluation of the problem. Joe was prepared with all the necessary tools and parts, and took only about half an hour to complete the job. All is good! I have and will continue to recommend BF plumbing to my family and friends. Thanks for the great service! The reason I did not check the good value on this review is because I dont know what this should have cost, or would have maybe from another plumber, but I wanted it done, Joe was there, and that was all that mattered! -
Review 84 (2023-07-06 - Rating: 5)
Nick arrived on time, put on his shoe coverings, and went right to work. He kept me informed as he assessed the problem and devised a solution. He also made additional suggestions as options. Nick completed the job quickly (and quietly!!), cleaned-up, showed me the job, and turned out all lights in areas he had accessed. A+++! Would welcome Nick back for any job👍 -
Review 85 (2023-09-15 - Rating: 5)
Jeff came to my house today, and my wife gave him quite the project to do. Apparently she created the mother of all hairballs in the drain and it really kicked his butt. I threw it all. He was nothing but professional, polite, and had a good mood. I would’ve been throwing stuff. Can’t say enough good things about this young man. Your company is lucky to have him. -
Review 86 (2022-10-19 - Rating: 5)
Frusco Plumbing and Heating installed a water softener for us. We were very satisfied with the installation. The crew of John B, Matt and Danny did a excellent job. They were very efficient and took the time to ensure proper installation.I have used Frusco for other services at my previous home and would highly recommend this company for their service. -
Review 87 (2019-02-28 - Rating: 5)
We had a leak and needed fast service. We arranged for Frusco to come and they would offer a price for the work upon inspection. Within 24 hours we were serviced and were pleasantly surprised with the price. We had just had a shower set replaced and paid way too much, we were skeptical.They were clean, fast and the work was well performed. They left us better than we had been before they showed up by updating the valves to more current. Dave was our guy, and we were absolutely thrilled with the result and the price. I will use Frusco again and encourage others to use them if you want a good job at a fair price.Great work guys! -
Review 88 (2022-05-11 - Rating: 5)
I have used Frusco on more than one occasion and each time the service has been top notch! The technicians are knowledgeable and friendly. I just had Matt and Joe at my house for about 7 1/2 hours and we couldnt be happier with their professionalism and a job well done. Great job guys! -
Review 89 (2023-10-16 - Rating: 5)
John the rep was very professional. He ask a lot of questions to understand my issues better. Did not leave until my problem was solved. Definitely will call again if I have any more plumbing issues. -
Review 90 (2022-04-12 - Rating: 5)
Mark was very professional and very knowledgeable, he answers all of our concerns and he has good timing. The area was clean after his work was completed. I would definitely request him for my next work.One advice I would give to the business in general is to give long time repeat customers a special discount of 5-8%. A small gesture to keep our relationship, since no one that I see in this business does this, we have been using Bill Frusco since 2004 with an installation of our home heater, cleaning and maintenance as well as some plumbing work. -
Review 91 (2024-01-05 - Rating: 5)
Professional Clean service. Work was.completed meticulously and within a good time period. He made sure everything was completed correctly by checking and triple checking pointing out possible future issues to lookout for. Theyre worth the $ spent. -
Review 92 (2022-02-26 - Rating: 5)
I’ve used Bill Frusco’s services on countless occasions and every experience has been wonderful! The most recent was an emergency visit to service our furnace. The scheduling team is very friendly, helpful and accommodating. The technician, Mark, arrived on time (even a little earlier, which was awesome!). He promptly and clearly communicated with us and was able resolve the issue we were experiencing. Thank you! -
Review 93 (2024-01-04 - Rating: 5)
Great company. Great job done on kitchen sink.Edmund did a wonderful job for me and was polite and conscientious. Caught a problem I knew about, but he didn’t. Super work. -
Review 94 (2022-05-25 - Rating: 5)
My water heater had a slow leak and needed to be replaced. I called Bill Frusco at a moments notice, and they were able to replace the water heater the same day! I was also very pleased with the customer service. Highly recommend. -
Review 95 (2022-12-16 - Rating: 5)
If youre looking for that family owned and involved, hard working business... Look no further!! You found them. From the front office to the technicians, they are top notch. My wife had them install a new water softener and swapped out some faucets and shower heads. These guys showed up like an army of elfs and handled everything quickly and cleanly at a competitive price. They treated her with respect and answered her questions without talking down to her which so many others seem to do. Great people! Great service. -
Review 96 (2022-05-09 - Rating: 5)
We were very happy with the service provided by Noel today. He came out to inspect for a leak we had coming up from the floor in our garage that would occur when we would do wash. The drain was slow,, and the tub would fill up, but we couldnt understand how the leak was in the garage floor. Noel did some observing while water was running, went back and forth to the street vent, flushed, ran the hose and figured out the problem. He ran the snake and cleared out the problem. He was very thorough and explained the issue. (We never knew there was a trap under the floor of the garage). I trusted this business as I had them out before and requested a large drain in front of my garage door. The hill takes on lots of water when raining and it sometimes runs into garage. The gentleman who came out for estimate explained that I could get a longer drain, however, it wouldnt solve the issue of the drain going down faster as there is a 3 inch pipe under that drain. Very honest guy. Then I had them go to my parents house for a problem. They gave an estimate, and when doing the work, they realized the length of the pipe clog/break was shorter than anticipated, and adjusted the estimate to make it less money. That sealed the deal for me. Price today was very reasonable, and it was a pleasure to meet Noel, who not only did a great job fixing our problem, he was also such a nice, friendly guy. Thanks Noel and Mr. Frusco! -
Review 97 (2023-05-03 - Rating: 5)
John and JeffPut in my water heater John gave me an estimate.John and Jeff put in my water heaterIt was a hard job they removed my old water heater and put in a new one.They were so courteous, punctual,Kind.They removed the old heater inspite of not the best conditions the basement steps were rickety and narrow and the old water heater so corroded and had leaked at the top and bottom and was really heavyThey couldn’t have been nicer I would recommend this business to anyone I know.Kudos to John and Jeff. -
Review 98 (2022-10-22 - Rating: 5)
Great service!! Definitely recommend.Thank you especially to the plumbing technician, Mr. Amir Hurt, for doing an amazing job resolving my sewage issue. Mr. Hurt was extremely professional, friendly, and provided excellent customer service. He answered several of my questions with patience, taking time to explain in detail so I could understand better. He is a great representative of the company. Thank you again!! -
Review 99 (2022-08-15 - Rating: 5)
The office people were incredible and always pleasant when discussing what needed to be done. Jimmy W. arrived on time and was very professional and helpful in understanding what needed to be done. he was efficient and continually updated us as things progressed. I would recommend Bill Frusco and his team especially Jimmy W. for any plumbing work you are looking to have done. -
Review 100 (2022-03-23 - Rating: 5)
I discovered a leak in my water line, and called Bill Frusco this morning. The nice woman I spoke with at Frusco called back and was able to send a tech an hour after I called. The tech, Mark, was fantastic. He was professional, polite, and instilled confidence. He took a look at the problem, proposed the solution, and worked up a quote. He had availability in his schedule, so he set to work right away and the problem was quickly fixed. This repair takes a load off my mind. Thank you, Frusco! I will be using you for all my plumbing needs going forward, and fully recommend your company! -
Review 101 (2022-10-04 - Rating: 5)
I don’t always add reviews but this was necessary, I’ve done business with Bill Frusco before and never realized how much I appreciate dealing with Dana and Molly. Bill jr. you have impressed me more than I could ever emphasize. Today I had the pleasure meeting one of the boiler mechanics Dan Paul… polite, understanding and meticulous with his attention to detail. Thank you and I look forward to doing business with you again. -
Review 102 (2023-03-15 - Rating: 5)
Excellent customer service. Office personnel stays in contact with updates and the technician was fantastic. He knew what he was doing and kept me updated during the process. Will definitely recommend and use them again if/when I have any other issues -
Review 103 (2020-02-07 - Rating: 5)
Outstanding company... we were in a pinch to have repairs made, we were in the middle of selling our house... they came out the next day and totally saved us... the person in the office was very knowledgeable. We had two separate repairs made and both technicians were great. They took the time to understand our issue and they both had a can-do attitude to get the job done based on our needs. Mark and Andrew, you guys are great. Thank you Frusco! We are so happy that we found you -
Review 104 (2023-05-15 - Rating: 5)
They are reliable and fair. The plumber showed up fast, considering we had just called in an small emergency. He went right to the problem and fixed it within minutes. He was courteous and knowledgeable. -
Review 105 (2022-01-15 - Rating: 5)
Great service! We called Bill Frusco plumbing, our water heater was leaking everywhere. Bill sent two technicians to our home within the hour they removed the old water heater and took it away and installed a beautiful Bradford White water heater. The technicians were polite and curious both Liam and Jim were amazing I highly recommend -
Review 106 (2022-08-30 - Rating: 5)
Noticed a leak from basement ceiling. Called Bill Frusco Plumbing and they came out within a couple of hours. They investigated and diagnosed a leak from my refrigerator in the kitchen. Because of water damage, their water restoration people came out (1Stop Water Removal) and they performed their necessary job to dry up everything promptly. Everything is good now and I was very pleased with the promptness and kindness and quality of work! -
Review 107 (2023-10-05 - Rating: 5)
Frusco Plumbing rocks again!! After a summer of a/c, we turned on our heater and nothing happened. So we called Frusco this morning and they were here within hours. Luckily, Brendan was able to determine that it was simply a clogged line. He was able to clear it out and also showed us how to do it in case the problem should arise again. How’s that for a fast response!! We feel blessed to have a reliable “go-to” service company with such professional, competent employees such as Brendan! -
Review 108 (2022-10-17 - Rating: 5)
Great experience! Our technician Amir was so polite and professional. Truly a breath of fresh air in customer service attitude. He did a great job of cleaning out our very stubborn sewer clog. He was also mindful of making sure our carpeting and floorings were protected during the process. Thats a huge plus!!! Would definitely recommend you ask for Amir! -
Review 109 (2022-02-14 - Rating: 5)
Fantastic and prompt service as usual. My hot water heater had failed and I spoke with their office this morning and a technician was here within 2 hours and began the work. Matt and Frankie were professional and a pleasure to work with and I would highly recommend this company for all you plumbing and heating needs! -
Review 110 (2022-03-14 - Rating: 5)
My powder room toilet has been running off and on for over a year. Matt and another young man replaced the fill filter and installed a flapper. He then noticed that my shut off valve was leaking and that had to be replaced. All this work was done efficiently and I will not worry about any more issues with this 15 year-old toilet. Not only that but I called this morning and they were out within an hour. I am a long time customer of Frusco Plumbing They have always done excellent work and I will continue to use them for years to come! -
Review 111 (2023-02-17 - Rating: 5)
John L is a total professional in every sense of the word. Educated and informed us every step of the way and what we need to do going forward so we do not encounter this problem with backups again. I know alot more now than I did going Into today. So thankful my wife wound up using Bill Frusco as they have supported our church Our Lady of Consolation by placing ads in the church bulletin. I mean, who hasnt seen a Frusco truck hundreds of times over the years in the northeast. Reputable,dependable, and always have done great work based on who Ive talked to. Will definitely be using them again very soon. -
Review 112 (2020-07-24 - Rating: 5)
Had a great experience recently with the installation of a new hot water heater. Phone staff were friendly, professional and patient. The technician was polite and experienced in getting the job done well and in a timely fashion. He cleaned up everything also. Very pleased with the service I received from Bill Frusco Plumbing. Thank You! -
Review 113 (2023-06-23 - Rating: 5)
In the midst of tragedy family members had horrific sewer issues. This company was so professional and respectful. They did everything they could to expedite permits and get the work done as soon as possible. The team arrived on time and work diligently to complete the work while being respectful of the family situation. We are so thankful. They went above and beyond. -
Review 114 (2023-03-06 - Rating: 5)
Scheduled an appointment for plumbing services with Bill Frusco Plumbing. The plumber was on time and provided a good assessment of my issue. The owner, Bill Frusco, followed up with a call to address my concerns in a very professional manner! -
Review 115 (2022-02-25 - Rating: 5)
Matt did a great job! He was very polite, & cleaned up after his work.We had a leaking pipe, & they came out when scheduled. Id recommend using Frusco.Randall Family -
Review 116 (2022-01-31 - Rating: 5)
We had a spigot that needed immediate repair. Even though weI called the next day after the snow storm, Jim W. arrived approximately 20 minutes after we called the office. He was professional, courteous, knowledgeable and completed the job in a timely manner. We have other work that needs to be done and we will definitely call Bill Frusco when we are ready. Thank you! -
Review 117 (2022-11-29 - Rating: 5)
Matt provided an assessment of issues and took care of them quickly. Great, friendly service. Very happy! We have used Frusco for years, and Matt is another example of their superlative plumbers. -
Review 118 (2017-08-07 - Rating: 5)
This company delivers exceptional, professional quality in service rendered from the time you call, and even after the job is done. As they always follow up, after the job is completed, with a call asking how did you like their service?I had my hot water tank replaced and new plumbing risers installed which both needed for a company to come out asap. This company did just that, fitting me into an already tight schedule. Once here, they did the work, cleaned up the mess which I insisted I would do, and they would not hear of it. They carefully explained while they shown me what exactly was done.Today I received two calls from them which one call was about if they could further save me money from the job (Homeowners Insurance), and to see how satisfied I was about their service rendered. Amazing quality in service and customer care. Anyone reading this know you are a fool if you do not call these guys first! Thank you Bill Frusco Plumbing! -
Review 119 (2023-01-27 - Rating: 5)
Joe was sent to check out my plumbing problem. He tested and determined what the problem was in a matter of a short time. He was knowledgeable, courteous, and professional. He had the problem fixed in no time. What a pleasant experience, would definitely recommend Joe for all your plumbing needs. Thank you Joe! -
Review 120 (2024-10-18 - Rating: 5)
Mark B and Adam arrived promptly and were courteous, polite and professional. They replaced our HVAC unit and worked all day nonstop. Everything was explained to us in detail and they showed us how the system worked. After they were finished they cleaned up and left everything spotless. I would highly recommend this company. -
Review 121 (2022-06-15 - Rating: 5)
Matt and Frankie came to my home to repair a leak under the concrete of my laundry room they were on time very polite and did a great job they showed me exactly where the leak was and showed me the broken pipe. Very pleased with their work two great guys, after they left my house my kitchen sink faucet was not flowing normally I called the office they came back to my house within 15 minutes and said there was sediment from replacing the pipe Matt took the faucet apart cleaned it out was good as new I was very pleased great jo guys -
Review 122 (2022-02-10 - Rating: 5)
Problem with hot water flow to kitchen. Other plumbers kept me hanging. Frusco came the same day and no surcharge for quick service. They also honored a coupon in the clipper. Mark, the plumber, was pleasant, polite, articulate, neat, etc. He tried several ways of resolving May problem and discussed everything with me. More parts are needed. I hope they will send Mark back to complete the repair. He was a real EXPERT! -
Review 123 (2024-02-15 - Rating: 5)
The gentlemen showed up on time, were curious, explained in detail what they were going to do, what needed to be done, were able to successfully correct the problem, wore slipper shoes to keep my floors cleanI would highly recommend this service! -
Review 124 (2021-12-05 - Rating: 5)
Bill, our technician, completed service on our heating system a few days ago. We’re extremely pleased with the outcome. From the initial call, to the end of the service, the professionalism was outstanding. Bill has great customer service and explained everything in detail. We’ve already recommended this company to others! -
Review 125 (2022-06-06 - Rating: 5)
We first called the Frusco team back in 2018, when foul smell in a powder room turned out to be a diaper someone flushed down the toilet at a house we were trying to sell. Quick service and what a relief!We called them again one winter when melting ice flooded our garage. Turns out years of sand washing down the driveway had clogged this drain! Again, great service and a relief.At my mothers condo, the Frusco team were very good resolving a water heater leak from the upstairs neighbor.Most recently, on May 18th, Jimmy W diagnosed and resolved a clogged drain shared by the kitchen sink and washing machine; with a messy wet floor. Jimmy was very quiet, thorough, and polite through out the experience. Thank you, Jimmy W!Well be sure to call Frusco Plumbing when we need assistance, and will continue to send referrals your way. -
Review 126 (2022-01-20 - Rating: 5)
Danny came out to check my heater, he was so patient and clear with explaining the problem. His confidence let me know he knew what he was talking about. On the day to do the work Danny came with Lou. They were on time and they worked very welltogether. I am very pleased with their work and I will be using this company again. -
Review 127 (2023-09-16 - Rating: 5)
Always great customer service from this company. Technician Jeff fixed my toilet today. He was prompt and courteous and took time to explain repair and show me what was done. -
Review 128 (2023-03-17 - Rating: 5)
We had a dishwasher installed they had to install an additional valve for the dishwasher. We had a gentleman named Lewis service our home. He was extremely professional extremely friendly and a pleasure to have in our home! If you need anyone to service you from this plumbing company request Lewis he was a joy! -
Review 129 (2022-10-15 - Rating: 5)
Matt, Brendan, and Grayson were all polite, professional, knowledgeable young men who answered all my questions and were very respectful of my home. Frusco was my parents choice for plumbing and heating services, and now they are my choice also. VERY reasonable prices for service. -
Review 130 (2020-05-29 - Rating: 5)
I needed to find a plumber so I went with Bill Frusco based off of reviews, and they did not disappoint. I got next day service with friendly, respectful plumbers who arrived in the time frame they promised. They called when they were finished with their previous job to say they were headed over. They did excellent work and cleaned up after themselves. I highly recommend them and will use again in the future. -
Review 131 (2024-12-14 - Rating: 5)
Frusco Plumbing completed our yearly backflow prevention assembly testing they were easy to schedule with and the onsite tech was very friendly clean and knowledgeable -
Review 132 (2022-09-07 - Rating: 5)
Thank you Frusco plumbing for coming out so quickly to install my kitchen faucet and shower heads. Matt Foy did a great job.He was very professional and courteous. We will be calling again soon to have more work done. -
Review 133 (2022-01-18 - Rating: 5)
Jimmy White plumber was very professional, his work was well done and neat. Arrived to my home in a timely manner well spoken and professional and we would recommend him and his company Bill Frusco plumbing to everyone thank you very much well pleased with your work. -
Review 134 (2020-04-29 - Rating: 5)
This has by far been the best experience! The first business to respond to my need of a quote (in the midst of a pandemic). The office staff was so courteous on the phone. Quote was Reasonable, Comparable with very fair pricing. Technician Anthony was punctual and Beyond respectful and kind. Again in the midst of a pandemic, he wore a mask the entire time and was so aware of his surroundings. His work was efficient and very thorough. He made excellent use of his time and mine. And this is the first time I’ve ever dealt with any service company where they were true to their quote. Not One penny more than quoted. -
Review 135 (2023-05-21 - Rating: 5)
Awesome service today, our ac was not working properly and called today SUNDAY and Mark the service tech was on point. Nice, responsive, respectful and fixed our problem. Would recommend this company and request mark in the future for any repairs we may need. Thank you again for your service. HIGHLY recommend!!!!!! -
Review 136 (2024-12-09 - Rating: 5)
Evan came out and did a great job. -
Review 137 (2022-11-16 - Rating: 5)
Joe was great! He was friendly, knowledgeable ad efficient. He explained everything that needed to be done and what he did after he was finished. We have used you guys in the past and are very happy with your work -
Review 138 (2023-03-30 - Rating: 5)
Joe did a great job. No matter what the issue, they are responsive and the experts! Arrived immediately, was friendly and worked out the issue very quickly. Highly recommend Frusco! -
Review 139 (2023-11-20 - Rating: 5)
The person over the phone was courteous and contacted me back very quickly with answers to my questions. The plumbers were professional and courteous. The job was completed quickly and they cleaned up afterwards. -
Review 140 (2023-04-27 - Rating: 5)
Two young men arrived....Looked at the issues. Explained what needed to be done...Gave us a price....And did a great job. They were easy to talk to and work with.....Thank you Luis and your brother.....all the best to you both. -
Review 141 (2022-06-24 - Rating: 5)
The service technician showed up and was courteous and respectful. He answers all of my questions and then installed the toilet perfectly. I am very happy with the service I was provided today and would use Frusco Plumbing again. -
Review 142 (2022-02-19 - Rating: 5)
Matt arrived on time, did great work on installing water heater today. In past month, Frusco also replaced my heater and HVAC unit. The upgraded system had immediate impact in reducing my heating bill. Frusco plumbing always provides quality service at a good value. -
Review 143 (2022-05-20 - Rating: 5)
Mark and Brendan put in a new air conditioning unit outside and replaced all that needed to be done upstairs in the attic to ensure a perfect, quiet, efficient system. They were absolutely the most caring, hard-working, polite, exemplary professionals we have ever hired! They were pleasant, would not let me lift a finger, they were cleaner than any company, were here all day(literally 9-5), and would not take a tip. They said they are treated incredibly and are well taken care of by their boss, Bill Frusco. In a world where people are gauging others to become rich, BILL FRUSCO is also the fairest priced company out there. My husband and I met Bill, Sr. once and he was someone we’d love to hang out with. AS HONEST you’d hope to find. 5 STARS but I wish I could give them 10! -
Review 144 (2023-03-11 - Rating: 5)
Amir was knowledgeable and able to successfully detect the issue and provide a solution. He was professional and able to provide ample information on questions asked if him. We are happy with the work he did for us. -
Review 145 (2024-04-12 - Rating: 5)
Dan Paul was professional and courteous. He look over the the heating system to see what needed to be replaced and explained what needed to be done. The replacement of the pump took about about an hour and clean up after the installation was quick. Thank you, Dan. -
Review 146 (2021-10-27 - Rating: 5)
B Frusco Plumbing performed the water supply backflow inspection for our small condo building. The office staff is friendly and professional, and they collect all necessary details to give an accurate quote for the work. The price for the service was competitive. The plumber who came to our building was also efficient, professional and a pleasure to deal with. After this experience, we will call this company first for plumbing work. -
Review 147 (2023-02-18 - Rating: 5)
Joe arrived 3 minutes early and was friendly and professional! He finished in less than 2 hours and did the job exceptionally!!! Most definitely would recommend him! Thank You -
Review 148 (2022-01-27 - Rating: 5)
We used Bill Frusco years ago, so when I needed help and other plumbers werent interested in doing anything other than snaking my Drain I called Bill Frusco. Theyre always on time , professional, friendly andknow what theyre doing. Jimmy came on this calland after I explained my problem he came up with a plan and jumped rightin! He was great!! He explained everything and provided a proposal that was fair and I accepted. Im looking forward to working with Jimmy and the Bill Frusco crew for an upcoming renovation project too! Im a Realtor and would highly recommend Bill Frusco Plumbing. 👌🏽 -
Review 149 (2023-09-26 - Rating: 5)
Very professional.They came out the next day, the time they were scheduled and sent text they on their way. Technicians Jeff and Dan fixed drain problem, explained where the blockage was and gave estimate to replace if problem persist. -
Review 150 (2023-07-14 - Rating: 5)
The plumber arrived at my home promptly. He was personable and was able to explain the work to be done. He was patient with his work and did not rush. He is an asset to the company -
Review 151 (2023-03-08 - Rating: 5)
Called in morning about getting a new toilet. They were out in about 2 hours. Completed job quickly. Plumber John was professional and knowledgeable. Highly recommend. -
Review 152 (2022-03-21 - Rating: 5)
Liam and Dan were very pleasant, knowledgeable, and capable of solving our problem. The assessment was free and they provided a couple of different cost options based on their assessment of the problem as well as some other things to think about for the future. All around positive experience. Back in business the next day after giving them a call. -
Review 153 (2022-02-11 - Rating: 5)
I needed a drain cleaning for my stationary tub between my washer and dryer. John and Joe called me when they were on their way and called when they were outside, which speaks volumes about their professionalism. When they assessed the situation I was told I’d need a new pipe. Needless to say I started to worry about the cost. John made one phone call and came back with a more than fair price for all the work to be done. John and Joe explained everything clearly and concisely. I could not have been more pleased. -
Review 154 (2023-02-03 - Rating: 5)
Been using Bill Frusco for 3 years and Joe was on time and finished the work promptly with no mess at all. He explained my options and what each entailed. I’ll be sure to request Joe if I need any other services done in my home.👍👍 -
Review 155 (2022-03-18 - Rating: 5)
Just had a major drain clog in the master bathroom cleared by Bill Frusco Plumbing. The two technicians, “G” and Jimmy were top notch. They went out of their way to protect our home and the white carpets we have. In addition to wearing shoe covers, the laid about 75 feet of tarps (up the stairs, down the hall, through the master bedroom, and into the bathroom) to ensure their work boots and equipment would not damage or soil our rugs. That was very much appreciated. Their knowledge of their craft was apparent as they explained every step in using an endoscope-like camera to inspect the pipes to determine the location of the clog, then insert another cable to clear the clog, then re-insert the camera to ensure the clog was cleared and look for any other irregularities that could cause problems in the future. When finished, they removed their equipment, took up the tarps, and cleaned the toilet and the bathroom floor. You would never have known they were there. Who else does that? I would gladly use them again and highly recommend them. -
Review 156 (2022-12-01 - Rating: 5)
I highly recommend Bill Frusco Plumbing. Today Mark was out to service our HVAC system. Mark is kind, professional, courteous, friendly (he gladly answered all of my 6 year old sons questions about what he was doing) and he explains what the problem is and what needs to be done to rectify the problem in an easy to understand way. We have used Bill Fruscos Plumbing for over 27 years for various projects we have had done in the home. As I said, I very highly recommend them. -
Review 157 (2022-05-25 - Rating: 5)
Called yesterday for a water heater replacement and had it installed today by Jimmy W. Area where heater and water heater located on second floor is pretty tight. Jimmy provided options and recommendations on the install which he explained in detail to us. Install wasn’t the easiest but he went out of his way to get our feedback/comments during the install process. Very happy with Jimmy W and the install. -
Review 158 (2022-10-07 - Rating: 5)
Matt was very helpful and professional during the job. He did fantastic work and looked out for my best interest! I would recommend him and Bill Frusco plumbing to anyone. -
Review 159 (2023-11-18 - Rating: 5)
John B. is a lifesaver. I had some issues with my water heater and I hoped that they would send the A Team. They did. Thanks John B. for arriving on a Sat. and giving me hot water for the weekend. -
Review 160 (2022-02-11 - Rating: 4)
I contacted Bill Frusco Plumbing for a leak at my 89 year old fathers house. Mark, who gave us our estimate was very professional and knowledgeable. We look forward to himcoming back to complete the repair work on the pipes. -
Review 161 (2022-04-18 - Rating: 5)
I am very pleased with the work performed by Bill Frusco Plumbing. John and Frank were great, they showed up on time, did a nice neat job replacing the old copper pipes under the concrete Basement floor. I highly recommend Frusco for anyone looking for a Plumber. -
Review 162 (2022-01-19 - Rating: 5)
We had a serious cold water leak under our kitchen floor that another plumber would not repair despite telling their dispatcher we could not access the area. Matt and Franky explained everything and additionally pointed out our issues we need to address soon before they become more serious. They repaired the leak and cleaned up the area nicely by putting in new pipes, insulation, and sealing the work area once again.Thank you Matt and Franky. Would highly recommend Bill Fresco Plumbing! -
Review 163 (2022-01-24 - Rating: 5)
Jim and joe have come to my house 2 times helped us unclog the drain . They are really professional and always do a great jobs . They are inexpensive compared to other plumbing service and they showed up within an hour from the time I scheduled my appointment… definitely recommended them . -
Review 164 (2022-03-24 - Rating: 5)
First time using this company and glad I did. Everyone I had contact with was pleasant and responsive. Tech who got the job done was such a hard worker and the results were great! Will use Bob Frusco again. -
Review 165 (2022-04-21 - Rating: 5)
Jimmy came on time. Explained what all needed to be done. Quoted the price. Did the job in a reasonable amount of time, and cleaned up before he left. Highly recommend Bill Frusco Plumbing. -
Review 166 (2022-03-17 - Rating: 5)
The technician (Noel) was fantastic—very professional, kind, patient, and skilled. He allowed me to view the camera footage of the main sewer line and explained everything clearly. Good price for the service as well. -
Review 167 (2022-05-13 - Rating: 5)
Ive utilized Frusco Plumbing for several years. Again, they did a great job of replacing the corroded pipe leading from my kitchen sink into my basement & garage. Louis did a great job; even removed my old clogged garbage disposal. Job was completed by mid-afternoon. Louis was hard-working,& efficient. He is a great asset to Frusco & Frusco is a great choice if you are looking for plumbers. I totally recommend them both!! -
Review 168 (2019-06-27 - Rating: 5)
I needed a couple outside drains cleaned out so I called Fruscos on the recommendation of a coworker. Prompt, fair price, neat. The workers who showed up answered all my questions and cleaned up when they finished.Plus, two follow up calls to make sure I was satisfied. Definitely recommend this company. -
Review 169 (2023-03-02 - Rating: 5)
Our service technician Amir was absolutely amazing. He was very knowledgeable and informative about the process. He gave us a diagnosis that we were pleased with. Would highly recommend Amir for your technician. Thank you Amir for great customer service . -
Review 170 (2022-09-13 - Rating: 5)
Jimmy W came on time explained everything made recommendations and did great work replacing my garbage disposal and toilet. I have also had great experience using fruscos plumbing. Jimmy W is just another example of great employees. -
Review 171 (2020-12-09 - Rating: 5)
I highly recommend Bill Frusco Plumbing. I called to have my heater repaired and within a few hours they were at my door! Very professional and thorough. Explained everything they were doing and worked efficiently! Great experience with nice and honest professionals!!! -
Review 172 (2019-04-29 - Rating: 5)
Andrew did a great job explaining what caused the leak, options to fix it and updates throughout the process. He was always professional and was on tome each day and cleaned up everything at the end of the day. He even finished the work a day earlier then expected.I would call on Bill Fruscos in the future and specifically request Andrew. A job well done when it is hard to find these days. -
Review 173 (2022-02-08 - Rating: 5)
The 2 man crew was professional and very knowledgeable about installing my Brand new Heater!!! I wanted to cry when I saw it, compared to the old one they took out. I will be utilizing this company for all my plumbing, and heating moving forward. Beautiful job!! They answered all my questions when asked and communicated about how my new heater works and they cleaned up!! -
Review 174 (2023-10-03 - Rating: 5)
Matt went above and beyond. He did a fantastic job. I’ve always had the best service ever since I bought my home and wouldn’t go with anyone else. -
Review 175 (2022-05-27 - Rating: 5)
Mark educated me on my system while explaining the work needed. His invoice following the job was very detailed - a positive change from previous HVAC companies. Very pleased with the experience! -
Review 176 (2023-11-13 - Rating: 5)
I had Matt come out and fix a hole in my pipe. Couldnt have been happier. Got the job done incredibly fast, while also being extremely thorough. -
Review 177 (2022-05-23 - Rating: 5)
Jimmy and Pat were fantastic! They were very professional and walked us through the entire process. We’re very happy with our new water link and upgraded pipes to support the line. I highly recommend this team!