Phoenix Drain Solutions

Photo of Phoenix Drain Solutions

Located in Pensacola, Florida

Address: 560 Selina St, Pensacola, FL 32503, United States

Phone: +1 850-529-9912

Rating: 5

Categories

  • Plumber

Photos

Comments

  • Review 1 (2024-12-16 - Rating: 5)

    Great company! We were getting an insane price from another company, so we were calling around to get quotes based on the issues we were having. We spoke to the manager for Phoenix Drain Solutions and he was honest in the quote over the phone AND got us in as a work in call within an hour. Our tech was very friendly, showed us everything, explained the far more reasonable pricing, and had it fixed in another 30 minutes. All around fabulous experience and this new homeowner is super appreciative of the honest, quality service we received. We will be using them in the future!

  • Review 2 (2024-11-07 - Rating: 5)

    Pete and his associate were so great! They did awesome work had perfect customer service skills and left my house spotless once the job was done every day. They even finished a day early. Those two guys did a wonderful job and my hat goes off to them. I highly recommend Their services. Extremely satisfied customer in Milton, Florida, Tim Wright.

  • Review 3 (2024-11-06 - Rating: 5)

    Very impressed from getting scheduled to completing the job! Bill was prompt and on top of his game and resolved our drain issue within a matter of minutes. We will continue to use Phoenix for our future issues and will recommend them to friends and family.

  • Review 4 (2024-12-20 - Rating: 5)

    Adam was able to come by fairly quickly and help with our plumbing emergency! Super helpful and kind, I appreciated his service so much! He did great work.

  • Review 5 (2024-10-11 - Rating: 5)

    Great job! I was very impressed that within an hour of calling Phoenix drain solutions I had a plumber in my house fixing my toilet. Pete was very nice and very knowledgeable and he and Ben took care of the situation quickly and easily. Thank you so much! 😃

  • Review 6 (2024-02-09 - Rating: 5)

    If you need a new Hot Water Heater call these guys. Pete the plumber was great. Took time out to make sure everything worked, cleaned up and no leaks. Best price in town.

  • Review 7 (2024-08-13 - Rating: 5)

    Pete and the other gentleman that was with him were fantastic! Same day service was great! They were very nice, thorough, explained everything and we came up with a plan to fix our problem. They made sure our problem was fixed before leaving and didn’t just brush us off. I definitely will recommend them and use them again!

  • Review 8 (2024-11-04 - Rating: 5)

    When I called, we got a service call the very same day. Adam was the technician who came out and was very helpful to us. We found out that what we have issues with are definitely common - especially here in Florida with high humidity. Thank you so much, Adam. I will recommend you and Phoenix Drain Solutions to anyone who needs these services.

  • Review 9 (2024-12-16 - Rating: 5)

    Mr Bill came out, told us of possible scenarios. Ended up being the cheapest of possible scenarios and right before Christmas that was a blessing. Gave us tips for any future issues, more specifically how to avoid having same future issue.Highly recommend.

  • Review 10 (2024-10-11 - Rating: 5)

    Phoenix Drain Solutions and Adam, the amazing tech, exceeded our expectations!!!Where other plumbers saw only dollar signs and recommended very expensive and totally useless and unnecessary solutions, Adam investigated the problem and, like Sherlock Holmes, figured out what others did not bother to see.The rates are very reasonable and competitive. Can’t recommend them enough.

  • Review 11 (2024-09-23 - Rating: 5)

    Best you could ask for. Adam came over and was so polite and professional. He knew where to look for everything and gave us all the information. The work was top notch. Would highly recommend!

  • Review 12 (2024-12-12 - Rating: 5)

    I have been drainage issues on one side of my house for a while and I could not find a cleanout anywhere. I called Phoenix Drain Solutions and Rich came out. He was able to locate my issue, trace my drain, and found my cleanout which was buried a foot under ground. Also gave me tips on how to make sure it doesnt happen again. Very reasonable as well.I highly recommend Phoenix if you have any drain issues!

  • Review 13 (2024-10-23 - Rating: 5)

    Very pleased with Rich, Pete, and Ben! 25 ft septic drain line replaced promptly, reasonably-priced and very professional, courteous, and friendly. Highly recommended for any home plumbing needs!

  • Review 14 (2024-10-15 - Rating: 5)

    They were terrific. On time did the job and it looks great. I can’t thank them enough. Just perfect because my drain pipe is really a strange set up. But don’t regret a penny of the money spent.

  • Review 15 (2024-12-27 - Rating: 5)

    Rich was friendly, professional, and gave us a thorough explanation of the drain issue. He knocked it out quickly, and it was obvious he was highly experienced.

  • Review 16 (2024-12-18 - Rating: 5)

    Pete and Ben were complete professionals, they explained the problem, told me what was about to happen and the estimated cost! 45 minutes later, job complete, removed toilet and about 1 foot of roots, and replaced toilet. I will use again and recommend to everyone.

  • Review 17 (2024-10-16 - Rating: 5)

    Fantastic response time and a quick fix to our main line blockage. Bill knew from my description what the problem. Was and dealt with it quickly. He also provided a wealth of information as to how to avoid future issues and what to do it it occurs again.

  • Review 18 (2024-08-19 - Rating: 5)

    Don was very professional and nice. He informed us of situation and took care of it right away. Was very neat and friendly. Will gladly use this company again. Thanks for coming so quickly also!

  • Review 19 (2024-12-09 - Rating: 5)

    Adam at Phoenix Drain Solutions did a fantastic job of unclogging the kitchen drain line in my 67 year old house, in addition to giving me some invaluable advice on how to upgrade the under sink plumbing that some previous owner(s) had hired Walt Disney to do. Mickey Mouse in other words. Thanks!

  • Review 20 (2025-01-02 - Rating: 5)

    I was really happy with how Bill and his assistance did. I have all ready a report with you , you should have it.

  • Review 21 (2024-08-19 - Rating: 5)

    Adam listened to what problems we had, what we did & informed with what the next steps would be. He was professional, courteous & provided valuable knowledge. He didn’t try to ā€œupsellā€ any services (I HATE upselling!) but he informed us of the services that they provide. He also gave us a quote that is good for 6 months; prolly the longest quote time I’ve ever had! All of it was a good experience…well, except for the initial problem! Thank you!!

  • Review 22 (2024-10-14 - Rating: 5)

    Great experience with Phoenix! Plumber came out and helped me a lot. Will definitely recommend to my friends and family in the area. Excellent service!!

  • Review 23 (2024-12-12 - Rating: 5)

    These guys are great! Fair pricing, we use them on all of our projects, Highly recommend them!

  • Review 24 (2024-09-27 - Rating: 5)

    Fred roberts and the crew Did a good job highly recommend for cast iron pipe relining friendly respectful guys no baby sitting everything you would expect for a reputable company in your home would definitely use again hands down.

  • Review 25 (2024-11-06 - Rating: 5)

    Bill did a great job auguring the toilet and explaining so much more about my septic system, what to watch for, preventing future issues etc.

  • Review 26 (2024-06-26 - Rating: 5)

    Great customer service! Pat was great at getting us on the schedule. Adam was great at explaining the issue and the different ways it could be fixed. Great pricing. (: Thank You!

  • Review 27 (2024-10-18 - Rating: 5)

    They responded quickly and Bill was cordial and cleared our clog in no time at all at a reasonable price. We will use them again without question!

  • Review 28 (2024-09-13 - Rating: 5)

    Adam worked patiently and diligently on a very tough drain stoppage that other plumbers couldnt fix until problem was completely resolved.Knowledgeable, professional, courteous.Couldnt be happier.

  • Review 29 (2024-09-24 - Rating: 5)

    Phoenix Drain Solutions has come through promptly every time I have called them. Would recommend to anyone with a drain issue, they know what they are doing and technicians are polite & informative.

  • Review 30 (2024-08-29 - Rating: 5)

    Pete and Ben are very professional and knowledgeable. They quickly found the problem blockage in the main drain, and cleared it out. Problem solved, I would highly recommend this company. Thankyou

  • Review 31 (2024-06-26 - Rating: 5)

    Phoenix Plumbing expertly completed a major sewage line repair at my grandmothers home in July 2023. They recently came out again this June to repair the toilet. A $95 repair saved us an $800+ water bill. They found that a leaky toilet part caused continuous running of our water meter registering 150,000 gallons of water usage (in a vacant home). I appreciate their keen analysis, professionalism, and prompt service. I highly recommend them for your plumbing repairs.

  • Review 32 (2024-10-29 - Rating: 5)

    Bill came quickly and persisted until the drains were flowing easily. Very professional and friendly.

  • Review 33 (2024-08-21 - Rating: 5)

    Adam and Bill did a nice job and they fix my sinks quickly and pleasantly I would definitely use them again and will refer them to my friends,

  • Review 34 (2024-08-13 - Rating: 5)

    Adam is very knowledgeable and efficient. He was in and out quickly, cleaned up after himself nicely and didnt upcharge us.Thanks!

  • Review 35 (2023-06-23 - Rating: 5)

    We used this company today for a major issue at work. They showed up when they said they would, they were professional, the took care of the issue quickly we are now setting up a reoccurring PM schedule with them. They could not have been any better at what they do. I highly recommend this company!

  • Review 36 (2024-10-25 - Rating: 5)

    Bill did an absolutely amazing job AND was great to talk to. Super friendly and knowledgeable

  • Review 37 (2024-04-30 - Rating: 5)

    Great experience. Massive thanks the the Phoenix team. They discovered and provided me critical information about a potential house.I loved Adam’s level of communication with me during the process. He took the time to educate me on possible drawbacks and options to move forward. It was incredibly helpful to have this knowledge as a potential homebuyer. Thank you!

  • Review 38 (2024-05-22 - Rating: 5)

    We are so impressed w Phoenix drain solutions! They were fast and affordable and did an excellent job! Carrie and Adam were so polite and respectful and super helpful. If you need your sewer or plumbing located, call them!

  • Review 39 (2024-04-02 - Rating: 5)

    I can’t say enough positive things about Phoenix Drain Solutions! They are incredible! They worked me in quickly. Fred is so knowledgeable and has gone above and beyond both times he has had to come out my house. I would recommend them every time!

  • Review 40 (2024-06-21 - Rating: 5)

    They were able to take care of my emergency plumbing asap this morning and the technician Bill was efficient and knowledgeable and successfully took care of our clogged drain . I will definitely use them again for our plumbing needs:)

  • Review 41 (2024-08-07 - Rating: 5)

    They worked all day to clear up several blockages in perimeter french drain around my house. They had the knowledge and experience needed to accomplish this to my satisfaction.

  • Review 42 (2024-12-07 - Rating: 5)

    Phoenix Drain Solutions has been my go to for all my drainage problems for years. Wouldnt trust anyone else!! They are professional and get the job done! Period!

  • Review 43 (2024-09-27 - Rating: 5)

    On time, courteous & informative. Pricing was more than fair for the task at hand. Highly recommend.

  • Review 44 (2024-02-02 - Rating: 5)

    OMGOSH! What a delightful and knowledgeable young man! Fred was on time, efficient, friendly and cleaned up after himself..WOW! The drain issue was taken care of and he gave me some great preventative maintenance tips. Fred is an asset to your company. Its a rare occurrence these days, unfortunately, to receive such great customer service from any company but Phoenix Drain Solutions certainly goes above and beyond. Thank you so much!

  • Review 45 (2024-12-10 - Rating: 5)

    Bill came out and did a preliminary check for the source of the sewer smell wed noticed. He suggested a smoke test instead of guessing which was absolutely the right thing to do. Adam came and did the test and discovered it was coming from the toilet and not the tub which would have been a major repair. He reset the toilet, redid the smoke test to confirm the repair. He also recommended we have the septic tank checked since it was leaking smoke during the test. Great job. Highly recommend these guys. They know their stuff.

  • Review 46 (2024-02-08 - Rating: 5)

    Adam was very professional & knowledgeable. His leadership & teaching skills are remarkable šŸ‘ I appreciate He & Billy took time to show me issues and explain in details I understood. Tks for excellent service.

  • Review 47 (2024-07-19 - Rating: 5)

    Service was fast after call was made. Adam was great and very thorough. Highly recommend!

  • Review 48 (2024-06-25 - Rating: 5)

    Wonderful young men! Adam and Rhett are definitely a ā€˜cut above’. They were on time, knowledgeable, and professional! Thanks! šŸ¤—

  • Review 49 (2024-02-13 - Rating: 5)

    Adam did a great job of explaining what he would do and the outcome. I was told by a friend that this company is great to work with and I agree! Very professional and I highly recommend them.

  • Review 50 (2024-09-26 - Rating: 5)

    Bill was just fantastic. We would recommend him to everyone.

  • Review 51 (2024-03-13 - Rating: 5)

    I’ll recommend this company to everybody I know! Our kitchen sink line was clogged with baker’s icing. We’ve had 4 other plumping and drain companies come out and try to unclog it to no avail. Adam and Bill showed up and took care of the problem in no time. They were polite, professional and knowledgeable. These guys are the BEST around!

  • Review 52 (2023-11-13 - Rating: 5)

    Phoenix Drain Solutions was quick to respond and arrived less than 4 hours after my call. They offers free estimates prior to starting service. They have the lowest price in town and they did a fantastic job breaking up 3 blockages in my sewer line. I will definitely work with Phoenix again if I experience any future issues.

  • Review 53 (2024-01-17 - Rating: 5)

    Adam at Phoenix Drain Solutions was great! Very professional, on time, and completed the work without issue. We will definitely use them again if the need arises.

  • Review 54 (2024-10-24 - Rating: 5)

    Adam was very friendly, he was patient, explaining what he was doing and why he was doing it. He fixed the problem!

  • Review 55 (2024-01-31 - Rating: 5)

    Phoenix Drain Solutions was awesome to work with. Communication and expectations throughout the process were top notch. Pricing is very fair and they are extremely knowledgeable about their craft. GREAT JOB GUYS.

  • Review 56 (2024-02-02 - Rating: 5)

    These guys know what theyre doing! Extremely professional and knowledgable. Also very fair on pricing compared to the corporate options in town. We tried someone else but all it left us with was no resolution and high fees. Cant recommend these guys enough!

  • Review 57 (2024-03-18 - Rating: 5)

    Both men were prompt, respectful and professional. They gave me an honest explanation of what was going on and gave me options and estimates for the work. I would definitely use this company if you their services.

  • Review 58 (2024-03-11 - Rating: 5)

    Leaky faucet & refrigerator; two toilets with filling issues. All issues were identified, toilets were repaired, and the refrigerator leak was stopped. Kitchen faucet will be replaced. Work was completed in a timely and professional manner and my repairman was skilled and cordial. Great company with competitive prices!

  • Review 59 (2024-10-02 - Rating: 5)

    The technician came out and quickly and efficiently solved the problem. He was great.

  • Review 60 (2024-03-25 - Rating: 4)

    Provide excellent service, came to my home gave me a free estimate to repair the plumping issues after they inspected and found what needed to be repair. Pete was professional and knew what he was doing.

  • Review 61 (2025-01-03 - Rating: 5)

    Bill was able to unclog my drain where another plumber could. Very professional, expert.

  • Review 62 (2024-01-05 - Rating: 5)

    Very Great Service! Our Tech Fred did an amazing job. Fred was very informative and professional and I would highly recommend Phoenix for your next service call.

  • Review 63 (2024-11-15 - Rating: 5)

    Bill was a true expert and did an excellent job.

  • Review 64 (2024-10-21 - Rating: 5)

    Great experience! Quick response, professional and problems resolved. Highly recommend! Pete was great.

  • Review 65 (2024-09-06 - Rating: 5)

    Great company with amazing staff. Highly recommended!

  • Review 66 (2024-11-11 - Rating: 5)

    Adam and his partner did an excellent job of taking care of my clogged sink. I called Phoenix this morning, and within a couple hours Adam was here to take care of me. They were honest and upfront about my issue, and they didnt break my bank. Highly recommend these plumbing professionals!

  • Review 67 (2024-05-15 - Rating: 5)

    Third time using them for a recurring issue. Each and every time, they are professional and efficient. I highly recommend Phoenix Drain Solutions and Adam Giodani specifically.

  • Review 68 (2023-12-06 - Rating: 5)

    I have used Phoenix Drain Solutions a few times. The last time was to check on a toilet that was not flushing correctly it would keep running sometimes. Rich A. came out to look at it and had it fixed in a few minutes. I have always had great service every time I needed them. I have an Airbnb and it is important for everything to work properly.

  • Review 69 (2023-12-14 - Rating: 5)

    I was referred to Phoenix Drain Solns via Spivey and Sons Plumbing. What an excellent referral. Adam came to my home from PDS the very morning I called. Adam was very professional, hard worker, efficient, knowledgeable, and most importantly approachable and informative. Not only did Adam solve my drain problem, he reinstalled a toilet I had taken off, and then thoroughly cleaned after completing the work. Excellent service!

  • Review 70 (2024-01-24 - Rating: 5)

    Fred Roberts is professional, friendly, expert in what he does, and has a wealth of knowledge. He answered all my questions, gave me some helpful tips, and quickly fixed my drain problem. Call Fred!!! You will be glad you did.

  • Review 71 (2023-11-03 - Rating: 5)

    Phoenix, Drain Solutions has been extremely responsive to our requests for assistance, whether it’s an emergency or scheduled. I have worked several times with one of their technicians named Adam, and he does great work! (And puts up with all my questions)

  • Review 72 (2023-02-15 - Rating: 5)

    Without a doubt, the best plumbing business We have had the pleasure to deal with. Everyone was incredibly knowledgeable, skilled and personable. You simply cannot beat this combination . I thought the days of getting service like this were just a memory - I am simply stunned to find out they are not. This company is a diamond and just as rare. Customer for life here. Cant wait to share the story with everyone we know. Many, many thanks.

  • Review 73 (2022-10-04 - Rating: 5)

    Fred came out and checked out our septic system with his awesome camera system and explained everything to me on a level that I could understand …he was very professional, kind, polite, and gave me some tips to help with my septic system that no one else had offered. He even had the items with him so that made it even easier for me to purchase and he installed them right on the spot. How easy and convenient for me. I appreciate that because it shows Phoenix Drainage is considerate of their customers time and schedules. Over all an excellent experience and I highly recommend them and if ever need them again will definitely use them.

  • Review 74 (2023-06-22 - Rating: 5)

    These guys are amazing!! We had a major issue where our fence contractor installed a 6x6 post through our sewer main. They came out diagnosed and resolved the issue at an extremely fair price!! Highly recommend!!

  • Review 75 (2022-07-06 - Rating: 5)

    I called Phoenix Drain Solutions today because I had a drainage problem. They were very responsive and were on time. I was very impressed with the company. Fred was very professional and courteous. He fixed the problem very quickly and actually cleaned up the area he worked in. Fred was very knowledgeable about the issue and informed me of some ways to prevent it from happening again. The price was reasonable and service was top notch. I would highly recommend this company.

  • Review 76 (2022-12-09 - Rating: 5)

    The service was timely, efficient, and instructional. I was able to get a next day appointment and the repairman called and then arrived within 15 minutes. He used the parts that I had previously purchased to repair the leaks, and gave instructions for better upkeep. Very friendly, excellent service.

  • Review 77 (2024-08-15 - Rating: 5)

    Thank you I appreciate it they were very professional and explain to me what was going on and I thank you

  • Review 78 (2024-08-21 - Rating: 5)

    Prompt , courteous and very profesional company. I highly recommend.

  • Review 79 (2022-11-03 - Rating: 5)

    He was on time to the house and response. Fred was very professional, informative and congenial. Fred indicated what the price would be, if the problem was internal as opposed to external up front. He was thorough and told us what he saw the problem was. He not only kept me informed but he advised me as to preventative measures. He also, cleaned up themess for me which was totally eye opening as in Wow. I think he and the services provided were awesome. Reasonable price.

  • Review 80 (2024-04-08 - Rating: 5)

    Fred did a great job. Found my problem right away and fixed it right away.Gave me some good tips for the future maintenance of my plumbing system.

  • Review 81 (2023-02-09 - Rating: 5)

    Shane and his crew look for the best cost effective way to achieve an objective. I left it to them to determine if the 50 year old cast iron pipe in my foundation was deteriorated to the extent that it needed to be lined, a service they offer and I was prepared to pay for, or if descaling was the best option. They evaluated it, decided relining was not necessary and corrected the issues I was experiencing using the less costly process of descaling. I recommend Phoenix without hesitation, a very rare thing.

  • Review 82 (2023-09-22 - Rating: 5)

    The Phoenix team is prompt, always professional, efficient, and very good at what they do. I am impressed with their work. Thank you so very much Adam for taking care of us. I can’t say enough good about these guys

  • Review 83 (2024-10-30 - Rating: 5)

    Wonderful! Your techs arrived promptly and took the time to explain the problems. Everything Pete said and did made perfect sense to me. The cost was reasonable, and Ill call you for any future needs.

  • Review 84 (2023-09-01 - Rating: 5)

    Fred was excellent in finding and fixing the issue that was going on with drainage in the home. Even in the pouring rain, he was able to snake and drain the sewer line and provide me with actionable steps to prevent the issue from happening again. I will definitely be using their services for any plumbing and draining needs!

  • Review 85 (2024-03-29 - Rating: 5)

    My second time using this terrific company and won’t be my last. They are very responsive and very easy to work with. If you need a plumber…call them. You won’t be disappointed.

  • Review 86 (2023-07-11 - Rating: 5)

    Carrie was absolutely wonderful. Donald and his partner were here 45 minutes after my initial call. Solved the problem in less than an hour. Definitely my new go-to plumbers!

  • Review 87 (2022-05-31 - Rating: 5)

    I had a drainage issue with my sewage pipe from the house to the main at the road, and it was causing a back up in my house! I was referred to Shane with Phoenix Drain Solutions from another plumbing company, so I thought: what better recommendation than from a competitor? I could not have been more pleased. Fred, the service agent, let me know when he was on his way, arrived on time and then walked me through what he thought the problem might be, and the best solution to fix it. He fixed the issue in no time and he shared other troubleshooting tips that I might find helpful to keep the issue from coming back. Fred was very professional, courteous and went above and beyond to explain everything to me in a respectful and informative way. I really appreciated that! I will definitely use Phoenix again (well, hopefully, not too soon! :) and would highly recommend them!

  • Review 88 (2024-12-18 - Rating: 5)

    They always provide great customer service! We love Phoenix Drain Solution.

  • Review 89 (2023-10-12 - Rating: 5)

    Phoenix did an AWSOME JOB !!! If you have CAST IRON DRAINS call them, they have the latest high tech cameras and equipment in Pensacola. They can descale or add a liner in cast iron drains much cheaper than other companies who can only cut your floors and slab up.... that saved me thousands $$$$!!!Honest and Professional !!

  • Review 90 (2023-03-28 - Rating: 5)

    Don was amazing! He was knowledgeable, informative, and went over and above to help us. I would use this company again especially if all of your employees have the same integrity that Don showed.

  • Review 91 (2023-09-19 - Rating: 5)

    Fred Roberts was such a nice and kind professional man who went right to the problem and solved it and gave additional information that would help us in the future with our drain system. We will be using this company again. Very Pleased!!!

  • Review 92 (2022-10-06 - Rating: 5)

    They were very responsive and had someone out immediately. Fred was very professional and went right to work assessing and fixing our problem. He also provided maintenance tips to help prevent the situation from happening again.

  • Review 93 (2024-07-28 - Rating: 5)

    I cant say enough good things about Phoenix! Prompt, courteous, professional. I appreciate the fact that the technicians also teach me about what to look for in regards to use, hazards, & possible replacement in my plumbing.I used another company and was charged almost $100 just for them to tell me I needed a washer, which I bought & replaced myself. Phoenix would NEVER have done that.They get a 10 rating in my bookšŸ’„šŸ’«

  • Review 94 (2022-11-18 - Rating: 5)

    From the phone call to inquire about services to paying for the services at the end, everyone I spoke with at Phoenix were helpful and pleasant. The techs that came out to make the repair were knowledgeable and polite and took the time to make sure the job was done right, with the right materials.

  • Review 95 (2024-10-22 - Rating: 5)

    On time. Professional and courteous. Knowledgeable. Adam is a good technician. Hang on to him

  • Review 96 (2024-08-01 - Rating: 5)

    Great job- quick and easy. Knowledgeable on my issue and plumbing in older east hill homes. Took time to explain and left me with helpful tips to avoid same issues in the future. Highly recommend

  • Review 97 (2023-02-15 - Rating: 5)

    A company you can trust! Went straight to the outside root clog and fixed it with much needed advise on the nature of the tree. Will use this company for our future plumbing problems. Very reasonable pricing too!

  • Review 98 (2022-10-13 - Rating: 5)

    We called Phoenix Darin Solutions for cast iron pipe inspection, de-scaling and possible re-lining.Every single person we dealt with at Phoenix was polite, professional, and very patient with my questions and concerns. Everyone gave clear explanations of what they were doing, seeing and what their recommendations were.Unsurprisingly, our 66 year old cast iron waste lines had some problems, but Phoenix gave me options for both re-lining only the problem area as-well-as for re-lining the whole system. They also took care of a few minor issues they found as they went along.If you have old cast iron pipes, Phoenix is definitely the place to call. Their re-lining process is far less invasive and far more affordable than the usual method other companies use of tearing up all of your floor and concrete slab.Their work looks neat and tidy, and they thoroughly cleaned up after themselves when the job was completed. They genuinely seem to care about making their customers happy, which is a rare thing these days.Highly recommended.

  • Review 99 (2024-09-14 - Rating: 5)

    Excellent service! Very knowledgeable and answered all my questions. If you want a professional job done right the first time, then this is the company you want to hire!shoutout to Adam! great job sir, thank you!

  • Review 100 (2024-11-14 - Rating: 5)

    Polite and professional staff. Pricing reasonable. Problem solved!

  • Review 101 (2024-10-20 - Rating: 5)

    The guys that came out were amazing! The job was a tough one, and they persevered through it all. Would definitely use them again. Very happy and appreciative of their knowledge and professionalism

  • Review 102 (2023-11-30 - Rating: 5)

    Shain runs a great service business. Excellent communication and prompt appointments. Techs Adam and Damian were great!

  • Review 103 (2024-10-08 - Rating: 5)

    Adam did a super job at an affordable price!!

  • Review 104 (2024-06-12 - Rating: 5)

    This was one the most Positive visit from a plumbing Company ever starting with 1st phone call ! Adam Giodani was on time, came in and introduced himself with a smile, took a look at the sink and gave me a Great price and got to work . Finished quickly with no problems . Loved him, Definitely call the Company again , They are very fortunate to have a great worker like Adam to represent the Phoenix Drain Solutions Company. If you have Drain problems, call them !

  • Review 105 (2022-06-13 - Rating: 5)

    On time, professional, fast and affordable! Fred came out and took care of both toilets at our office, and got the grinder outside reset and we are back in business! SO happy with them

  • Review 106 (2023-09-08 - Rating: 5)

    Adam is amazing! He addressed my problem quickly, accurately, and with professionalism. I highly recommend him and Phoenix Drain Solutions.

  • Review 107 (2024-11-25 - Rating: 5)

    Pete handled mt issue & gave me good advice!

  • Review 108 (2024-06-12 - Rating: 5)

    Great customer service and very professional staff! I highly recommend this company

  • Review 109 (2024-02-13 - Rating: 5)

    Rich did a great job. Quick, honest, and extremely professional. He has my highest recommendation.

  • Review 110 (2024-01-10 - Rating: 5)

    Absolutely phenomenal job by Adam G. at Phoenix Drain. Good people with whom to work. Give them a call for plumbing issues.

  • Review 111 (2024-03-22 - Rating: 4)

    Very friendly and professional service. Price for service of unclogging the drain was reasonable. Thank you Phoenix Plumbing

  • Review 112 (2024-04-22 - Rating: 5)

    Absolutely terrific service. They were on time and were so professional. Highly recommend

  • Review 113 (2022-10-26 - Rating: 5)

    I had a very strange situation where my drain plug stayed closed and was too short. They replaced and raised the drain stopper so it no longer stayed closed the same day I called.Very happy and will use them again!

  • Review 114 (2022-11-10 - Rating: 5)

    We were shown where the leak was coming from and how he would fix it. After the work was complete, he explained that if the leak continues to call them and he provided what next steps he would take. I appreciated how informative he was throughout the process.

  • Review 115 (2023-01-05 - Rating: 5)

    Adam and Jacob were very professional. They worked diligently cleaning the outdoor drain system, determined the area causing the blockage, and cleaned up after work was completed. I was very pleased with the work performed.

  • Review 116 (2022-09-30 - Rating: 5)

    Always a quick response, great after hours service, very professional and have gotten every job I’ve sent them done right with no issues or mess. These guys (and gals if any) are a class act!

  • Review 117 (2024-10-16 - Rating: 5)

    Quick, efficient, explained what he found nothing over the top, thankfully. Thanks Adam

  • Review 118 (2023-08-15 - Rating: 5)

    Our technician was Fred Robert’s & he was very knowledgeable & courteous & we were very pleased with his work.

  • Review 119 (2024-08-06 - Rating: 5)

    We had been plagued with leaks and burst pipes for years. When other plumbers treated the immediate issue, Phoenix Drain Solutions diagnosed the root of the issue to be excess pressure in our lines, and installed a pressure reduction valve to prevent future issues. Don installed a pressure reduction valve and fixed all of my leaky faucets as well. They are fast and reasonable!

  • Review 120 (2024-08-29 - Rating: 5)

    Adam Has helped me multiple times at Pensacola State College clearing drains from small ones to big ones. He’s always very professional and we appreciate Phoenix drains help thank you.

  • Review 121 (2024-05-01 - Rating: 5)

    Friendly, professional, knowledgeable, and prompt from beginning to end. Highly recommended local pros!

  • Review 122 (2024-12-03 - Rating: 5)

    Very professional great job

  • Review 123 (2022-06-27 - Rating: 5)

    We had a drainage issue in our new home, Fred came out same day and fixed the problem fast, talking me through the whole process. Phoenix will be my go to for any plumbing issues I have from now on.

  • Review 124 (2023-12-28 - Rating: 5)

    Great service! Speedy response time and affordable pricing. Thank you Phoenix Drain Solutions.

  • Review 125 (2023-11-01 - Rating: 5)

    He found a full septic tank. Identified the problem. We will follow up with septic company. Thank you. He was polite and helpful

  • Review 126 (2024-10-07 - Rating: 5)

    Professional, quick, good quality, experienced.

  • Review 127 (2024-09-30 - Rating: 5)

    Great job. Fast and efficient.

  • Review 128 (2024-02-01 - Rating: 5)

    The techs were polite and very thorough! I highly recommend them!

  • Review 129 (2022-12-11 - Rating: 5)

    They came out same day. Which was actually the day before Thanksgiving.. Did a great job for a fair price. Would use them again for sure

  • Review 130 (2024-05-17 - Rating: 5)

    Did a great job and explained everythig to me in detail. I recomend Phoenix

  • Review 131 (2022-07-11 - Rating: 5)

    Six stars out of five! Fast, fair, friendly, professional and reasonable. If you have a drain problem and you dont call Phoenix, you are making a mistake.

  • Review 132 (2024-03-20 - Rating: 5)

    Responded quickly to a drainage backup. Very thorough in determining the cause. Fixed and assessed for future upgrades.

  • Review 133 (2022-09-07 - Rating: 5)

    They are my #1 plumbers in town. Very professional team. Always responsive, alway on time to do the work. Easy to work with them.

  • Review 134 (2024-05-02 - Rating: 5)

    Pete did an outstanding job and fast. Thank you so very much.

  • Review 135 (2023-12-26 - Rating: 5)

    Rich was great. He was able to let me know the problem and what needs to be done to fix it.

  • Review 136 (2024-09-16 - Rating: 5)

    I can’t say enough good things about this company. Total pleasure to work with. Do not hesitate to try them out

  • Review 137 (2022-09-14 - Rating: 5)

    Absolutely awesome Company, professional, knowledgeable and reasonable costs. You are in good hands if you choose them. Thank you again, Fred Roberts

  • Review 138 (2024-10-08 - Rating: 5)

    Great customer service he did great will use again...

  • Review 139 (2024-02-25 - Rating: 5)

    Adam came out today and did a great job as always, they are the most knowledgeable and the best in the business.

  • Review 140 (2024-04-09 - Rating: 5)

    Thanks for getting to us speedily.. i am sure we will need your services again

  • Review 141 (2024-02-15 - Rating: 4)

    7th plumber to come to house. The only one with equipment to do the job. Very nice & professional.

  • Review 142 (2022-10-30 - Rating: 5)

    Incredible service and value. Wish they worked in Atlanta GA too. Just call them- these reviews are real.

  • Review 143 (2024-01-03 - Rating: 5)

    Service was quick, on time, professional and extra effort to do the work on a rainy day. Thanks for your prompt response. šŸ‘

  • Review 144 (2022-11-29 - Rating: 5)

    Fred was awesome!!! Will be calling them again if needed!They got me in same day I called.

  • Review 145 (2024-12-19 - Rating: 5)

    Great job

  • Review 146 (2022-12-12 - Rating: 5)

    I totally appreciate the quick service, honesty and friendly people. So appreciated your help so quick. I am throwing away the other plumber’s phone numbers. Thank you!!!!!!!!!

  • Review 147 (2024-02-07 - Rating: 5)

    Awesome same day service, I highly recommend them.

  • Review 148 (2024-11-25 - Rating: 5)

    Fast, efficient service!!

  • Review 149 (2022-06-06 - Rating: 5)

    Called Monday morning and my sink was fixed by Monday afternoon. Technician was friendly, helpful and knowledgable. Could not be more pleased.

  • Review 150 (2024-06-18 - Rating: 5)

    They had to come out 2 days and work so had to find the problem.

  • Review 151 (2023-01-16 - Rating: 5)

    Fred showed up on time was courteous, cleaned up the mess and took care of the problem.I couldn’t have asked for more professional service.

  • Review 152 (2023-10-25 - Rating: 5)

    Showed up quickly. Knew what to do and advised on how to prevent future issues. Great service!

  • Review 153 (2024-06-14 - Rating: 5)

    If you need a plumbing fix, call these guys! I called Rich Friday afternoon and he was at my place and had everything fixed within an hour. Awesome service!

  • Review 154 (2024-12-03 - Rating: 5)

    Experienced and knowledgeable

  • Review 155 (2022-07-02 - Rating: 5)

    They have done some plumbing, drain cleaning and sewer liners for me and I’m very pleased. Very professional and they are there when they say they will be. Highly recommend.

  • Review 156 (2023-09-25 - Rating: 5)

    Fred Roberts did a great job, explained things along the way and showed me where the problem was.

  • Review 157 (2023-09-29 - Rating: 5)

    They came out quickly and did a terrific job! Got us up and running with determination.

  • Review 158 (2024-03-27 - Rating: 5)

    The gentleman who worked diligently and professionally for us, PETE, was pleasant and hard working of whom my family observed and conversed with him. Wed have him back, is no question! My family and I give him a 5 star for fixing a problem that seemed utterly impossible. Theres no doubt that God Above used him to bless our home with far better drainage. Phoenix Drain Solutions nearest Cantonment, FL is the best company for fixing plumbing and drainage problems in our honest opinion.

  • Review 159 (2023-11-21 - Rating: 5)

    Thorough; explained everything along the way, friendly and came out quickly to repair drain issues

  • Review 160 (2024-09-06 - Rating: 5)

    Phoenix professionalism and work effect is impressive. The solutions they recommended reflected the high esteem we hold the staff in this important project to detect and replace damaged piping with limited intrusion to our residents.

  • Review 161 (2022-12-01 - Rating: 5)

    They are spot on I believe the guys name was Don and he was so nice and got the job done fast. Thank you

  • Review 162 (2024-02-22 - Rating: 5)

    They arrived when they said they would. They assessed the potential problem. They gave me an estimate before they started work. The worked quickly and efficiently and solved the problem. They gave me a detailed report of what was done and my future options. They we extremely nice. Thank you for doing such a great job. D.

  • Review 163 (2023-01-04 - Rating: 5)

    Prompt response, great service and reasonable price. Definitely I would recommend to everyone.

  • Review 164 (2023-09-26 - Rating: 5)

    Great service! They have gone above and beyond to help us!

  • Review 165 (2023-12-19 - Rating: 5)

    Rich did an absolute fantastic job !! Very professional

  • Review 166 (2025-01-08 - Rating: 5)

    Awesome job !

  • Review 167 (2024-08-09 - Rating: 5)

    Outstanding very professional and very polite

  • Review 168 (2022-12-28 - Rating: 5)

    Did an excellent job and got our building back and up and running quickly.

  • Review 169 (2023-10-13 - Rating: 5)

    Don is an amazing guy. He goes above and beyond for this property.

  • Review 170 (2022-07-27 - Rating: 5)

    They came out and unblocked a kitchen drain that another plumber had tried to do the day before. Thank you for your quick professional response.

  • Review 171 (2024-06-14 - Rating: 5)

    Great job and quick response. Thank you.

  • Review 172 (2024-01-15 - Rating: 5)

    Rich got the problem fixed quickly and in the most affordable method!

  • Review 173 (2024-07-30 - Rating: 5)

    Job accomplished quickly and efficiently.

  • Review 174 (2024-10-11 - Rating: 5)

    Arrived quickly and solved the problem

  • Review 175 (2024-04-08 - Rating: 5)

    My hot water heater needed replaced immediately for my homeowners insurance policy. I called Phoenix Drain Solutions to see if they could fit me in their schedule, and they installed my hot water heater immediately and professionally. I will be calling Phoenix Drain Solutions in the future for my plumbing/drain issues.

  • Review 176 (2024-04-30 - Rating: 5)

    Pete was on time and quickly assessed the situation. Leaking drain line was inaccessible from crawl space. Pete accurately determined where the leak was. He cut a hole in the floor to access the line from above. He did a great job repairing the leak and replaced the flooring. I was very satisfied with the work and would recommend Phoenix Drain Solutions for your plumbing issues.

  • Review 177 (2023-12-22 - Rating: 5)

    Technician Adam Giodani and his assistant demonstrated exemplary customer service traits…patient, knowledgeable, informative and responsive. They completely resolved my drain issues. Watching the camera diagnose line issues was very interesting. Bravo!

  • Review 178 (2023-11-23 - Rating: 5)

    Adam, hit a home runwhen he clean our drain out. Thank you Adam and Phoenix Drain cleaners.

  • Review 179 (2024-03-22 - Rating: 5)

    Fred from Phoenix Drain Solutions found the issue right away, was professional, knowledgeable, and provided input as to how we can avoid the problem in the future. Proficient across the board, highly recommend this company and Fred’s skills.

  • Review 180 (2024-04-26 - Rating: 5)

    Fast, Friendly, informative and competitively priced. Thanks guys!

  • Review 181 (2024-03-01 - Rating: 5)

    Had a pretty bad water leak.This company bent over backwards to fit us into their schedule the same day I called. Diagnosed the problem and did repairs in about 2 hours. Very fair pricing. Highly recommend.

  • Review 182 (2023-12-26 - Rating: 5)

    Great and fast work. These guys are pros!!

  • Review 183 (2023-02-24 - Rating: 5)

    I was very pleased. The technicians were very friendly and professional.

  • Review 184 (2024-07-30 - Rating: 5)

    The goats

  • Review 185 (2022-12-06 - Rating: 5)

    Called in the morning, repaired before noon. Great service.

  • Review 186 (2023-01-03 - Rating: 5)

    Awesome service. Got the job done in a timely manner.

  • Review 187 (2023-03-06 - Rating: 5)

    Very professional and knowledgeable. Honest and detailed about the repair.

  • Review 188 (2024-01-19 - Rating: 5)

    Quick response and very thorough attacking our drain issue. Cleaned up nicely and were polite and understanding of our anxiety.

  • Review 189 (2024-04-18 - Rating: 5)

    As always Fred and his assistant was respectful and efficient

  • Review 190 (2024-07-12 - Rating: 5)

    Came out same day ! $285 an hour for plumbing got it done.

  • Review 191 (2024-02-13 - Rating: 5)

    Rich was great...very knowledgeable... Thanks

  • Review 192 (2024-02-15 - Rating: 5)

    They did a great job!!

  • Review 193 (2023-12-14 - Rating: 5)

    Adam was extremely helpful in identifying issues and next steps. Very knowledgeable!!

  • Review 194 (2023-11-29 - Rating: 5)

    All of the Phoenix staff were extremely accommodating . This was a 2 week process and the staff made the process very easy for us.

  • Review 195 (2023-10-27 - Rating: 5)

    He unclogged my kitchen sink from the roof! So fast and friendly! Thank you so much!

  • Review 196 (2024-02-17 - Rating: 5)

    Not only was the service great, but the communication was on point and they were extremely punctual. Ill be going back to these guys for any future plumbing issues on any of my properties.

  • Review 197 (2022-11-15 - Rating: 5)

    Excellent on time service, good value, very professional