Roto-Rooter Plumbing & Water Cleanup

Located in Orlando, Florida

Address: 1404 Gemini Blvd, Orlando, FL 32837, United States

Phone: +1 407-926-8000

Rating: 4.7

Services

On-site services
Language assistance
Wheelchair-accessible entrance
Repair services
LGBTQ+ friendly
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-29 - Rating: 5)
Our kitchen sink was fully clogged. Roto rooter quickly scheduled us for maintenance. Joseph & Kevin arrived and quickly went to work. They explained what they were doing, what they found and provided tips for good maintenance of our plumbing. They were very professional, friendly, knowledgeable, patient and answered all our questions. And they were done within 2 hours. There was also an offer of a $75 discount with the donation of one can. Which was great! Is there salmon left? Kevin & Joseph, thank you for the great service!!! Great team!!! Great company!!! Good luck in your bright future!!

Review 2 (2025-01-03 - Rating: 5)
Felipe was great, very professional and did a great job. We are very satisfied. I would recommend him to anyone

Review 3 (2025-01-06 - Rating: 5)
Kendrick did an amazing job. Fixed the leak in 30 minutes and he even matched the stucco design on the side of the concrete patchwork! Very satisfied. He is a professional and knowledgeable plumber!! Thank you

Review 4 (2025-01-02 - Rating: 5)
Shawn was incredibly professional and knowledgeable! He fixed the cause of the leak in our ceiling that 2 other men from different companies could not. We are very grateful for his talent and timeliness!

Review 5 (2024-09-02 - Rating: 5)
Jose and his crew came out and did a great job. The clog was between the house and sewer pipe. There was no clean out so they had to remove the toilet. Clog cleared and everything put back and cleaned up. Great job!

Review 6 (2024-11-27 - Rating: 5)
Great service, same day, very professional. Technician, Sergio Guadalupe, came out to the house within hours, did some troubleshooting and resolved our toilet clogging issue. He was very thorough and asked a lot of questions. We give this service 5 stars becasue not only did he resolve the issue, but Sergio was very nice, we laughed, and got along very well. Recommend!

Review 7 (2024-12-05 - Rating: 5)
Sergio was an incredible help! He was able to go out right away and help us with our plumbing issue. He took the time to explained the issue to me and was able to make the repairs quickly. I highly recommend him as a tech!

Review 8 (2024-07-10 - Rating: 5)
Can you believe on the 4th of July having sewage issues in our new home? Yes, roto-Rooter met our needs and came out today and fixed it in a couple hours! Thank you Mycal for your help today!!RobinAdditional camera check follow up appointment that I was able to view. The camera check gave us a piece of mind that the pipes in the house are clear afterwards! Thank you!

Review 9 (2024-12-06 - Rating: 5)
Shawn was fantastic. I had a broken pipe on the wrong side of the quick shut off valve flooding the grass between my house and the neighbors. Shawn came out at 10pm and quickly stopped the leak then the following day repaired and replaced the pipe. We are as good as new again. Shawn was very knowledgeable and great to work with. High recommend!

Review 10 (2024-12-28 - Rating: 5)
Kenrick was the most professional and efficient plumber! He resolved our main sewer line clog and provided great information. He was on time and had everything he needed to complete the job in a very timely manner!

Review 11 (2024-12-01 - Rating: 5)
Michael really went above and beyond for us. Came to our home extremely quickly and resolved our issue quickly. We had a specialist there a day ago, and they couldn’t get it done successfully. Great communication throughout, and I would highly recommend Michael!! If I could give him more stars, I would!

Review 12 (2024-11-29 - Rating: 5)
Rodolfo was amazing!!! He was respectful greeted my dog and took time to check all options before getting to work. He came early than expected which was great since our drains were clogged. He even took time to explain the situation. He went above and beyond. I will be using This company again and requesting him if the need ever arises again.

Review 13 (2025-01-02 - Rating: 5)
Kenrick’s customer service and personable charm is unmatched! He was able to fix multiple issues in under an hour and double checked all of his work to ensure the tasks were complete.

Review 14 (2024-11-19 - Rating: 5)
The plumber Sergio was meticulous, and very pleasant. It took a bit to get the clog, it was 100ft away from the drain access at the house. But Sergio persisted and all is well. Dont ever use any other plumbers but Roto Rooter. They are always the best and they answer the phone any time of the day to schedule, giving you peace of mind.

Review 15 (2024-09-21 - Rating: 5)
Kenricks and Makhi came by to fix what I thought was a continuing leak with the water heater. They discovered a leak within the wall that I did not even know about! They took the time to explain the situation to me and my brother and repaired it. Thank you guys for your great work. :)

Review 16 (2024-11-30 - Rating: 5)
Rodolfo was a great help today! We had a terrible leak in our bathroom and he was able to help us out and explain everything perfectly to us! We will definitely be calling this company again and asking for him specifically. Thank you!

Review 17 (2024-11-23 - Rating: 5)
When none of the drains in our bathrooms were working, we called Roto-Rooter. They sent a very knowledgeable and professional technician within the time window they promised and he was able to fix the issue. He also assessed other problems that we had going on with our plumbing and provided an estimate. Wonderful job!

Review 18 (2024-12-02 - Rating: 5)
We received a quick response, within the day. The scheduler called us several times with updates on the time of arrival. Shawn was our friendly and knowledgeable plumber, a real pleasure to meet. Roto-Rooted the pipes and may have found the problem. Waiting on their camera probe folks to come back and check it out. Very satisfied.

Review 19 (2024-10-04 - Rating: 5)
Kendrick was pretty awesome. He ripped out the toilet, snaked the pipes all the way to the tank, fixed the backup and reinstalled the toilet all within an hour. It was so clean when he finished you couldn’t even tell he was there! Great job worth every penny.

Review 20 (2024-12-12 - Rating: 5)
Rodolfo was extremely polite, great customer service! He was quick to identify our issue. And most importantly, fixed our problem! Took him 10 mins! Thanks for the amazing service!

Review 21 (2024-11-16 - Rating: 5)
Kenrick helped us on a Friday evening - where you expect someone might be rushing or trying to be done for the day or week. He took his time, explained everything to us and helped us understand how to avoid similar problems in the future. You can tell he’s an excellent human. Very knowledgeable, friendly and personable. Highly recommend.

Review 22 (2024-11-30 - Rating: 5)
Best service we have ever received by both Joseph and Kevin. Very professional and informative for people like me whos very inquisitive. Friendly smiles from the get go, and Id recommend them and roto-rooter to anyone.

Review 23 (2024-12-11 - Rating: 5)
Shawn was great. Explained what was wrong with my sink drain. Fixed the clogged drain and told me how to maintain it and prevent it from happening again. Highly recommend him. Very kind and professional and trustworthy. When you choose Roto-Rooter, ask for Shawn!

Review 24 (2024-09-30 - Rating: 5)
This is our third time using Roto Rooter and every experience has been great! Always here in less than 2 hours and gets the job done. Will be our first call in the future. Sergio was very polite and efficient! Highly recommended!

Review 25 (2024-10-08 - Rating: 5)
Sergio was so helpful. The dispatch got him here quickly, the day before hurricane Milton no less, and the job was completed fast too. Very courteous repairman I will ask for him again. Glad I called Roto Rooter.

Review 26 (2024-11-02 - Rating: 5)
I had a great experience with Sergio. He quickly diagnosed and fixed the issue in my home, and was incredibly patient in explaining everything to me. Professional, reliable, and thorough—I would highly recommend their services!

Review 27 (2024-11-16 - Rating: 5)
Rodolfo was very professional and courteous. He solved our problem quickly. I would recommend his service. We also had follow up camera service from Fletcher who explained our situation well and was also very courteous.

Review 28 (2024-11-23 - Rating: 5)
I had an amazing experience with Sergio! Had an emergency back up in our line and he was considerate and fast at clearing up the issue. Definitely would call again if another issue arose! 👍

Review 29 (2024-10-22 - Rating: 5)
John came out and was on time, very friendly, very knowledgeable, and fixed my problem instantly. He didnt try to upsell me or scam me. I have had Roto Rooter come out three times for different issues and every time I have had a phenomenal experience. I cannot thank Roto Rooter and John enough for the fantastic service and care. I trust this company 100%.

Review 30 (2024-09-24 - Rating: 5)
The price was a little bit higher than I was expecting which is why it almost got 4 instead of 5 stars.That said, Nestor the plumber, was fantastic! Knowledgeable, friendly, efficient, and clean. He taught me a few things as well as did a great job.Thank you again Nestor and I hope I dont need you soon but if I do. Youre my guy!

Review 31 (2024-12-05 - Rating: 5)
Sergio was prompt, professional, and incredibly thorough in his work. The quality of his work was top-notch. I truly appreciate his expertise and great attitude. Highly recommend his services!

Review 32 (2024-11-26 - Rating: 5)
TL;DR: Very pleased with the timeliness and service. Joseph and Kevin were incredibly kind, patient, and informative. Our sink problem was taken care of quickly!Longer: Our sink was clogged tremendously with water to the point where we couldn’t use it and thought we’d be unable to use it for days until someone came. We called rito rooter at like 3:30-ish PM and they showed up around 6:30pm SAME DAY! Very quick turn around!! We were surprised but sooo grateful. When they showed up, Joseph came in first and introduced himself- very kind! Noticed the issue right away and gave us the solution/his next steps. Very patient as he answered all of our questions about what he was doing. Kevin came in later on to oversee, and again, immediately introduced himself and also was very personable.They fixed our sink using the very long blade line thing, checked our water in different ways to ensure everything was running smoothly, AND gave us some great maintenance tidbits and information to continue to care for our sink system. I wish there were classes we could take to learn about this things as it was very interesting to us.Thank you so much for fixing our sink issue and being kind and patient! Even our animals liked you (and they don’t like anyone lol). Highly recommend Joseph and Kevin for any future problems !!

Review 33 (2024-11-14 - Rating: 5)
Roto-Rooter always provides quick and friendly service. If they are running late and will miss the appointment time, they always contact you and keep you updated until they can arrive, something that doesn’t happen very often with other companies.

Review 34 (2024-10-22 - Rating: 5)
Kenrick and Phillip were amazing! They were quick to see the problem and even quicker fixing it. They make a great duo, but I know without a doubt Phillip will be awesome at his job, thanks to Kenrick taking the time to teach and give him the guidance!! Keep up the great work guys!

Review 35 (2024-11-28 - Rating: 5)
Where do i start. we called roto today and KEVIN came on thanksgiving and boy we are grateful that he was able to come today so quick and helped us with our pipes that were backing up. he checked everything thoroughly and we make sure we were taken care of and now we safe to spend time with the family. Today we are grateful that roto rooter was able to come so fast and also not charge extra eventhough it is a holiday. thank thank thank you. we will definitely use u guys going forward.

Review 36 (2024-11-07 - Rating: 5)
Amazing experience. I asked another plumbing company and they quoted me like 100k without details. I asked my friend and he referred roto rooter to me.They came in within 1h and identified issue in a day.There are a rock in the pipeline and some other issue and they quoted me 2500 to cut the line and replace. Which is a decent priceThey started working and figured out way to kick out the rock so they only charge me for half of the quote!!Such honest people!!The people I worked with are Wil and Justin.They are the best with no doubt. I feel very confident with my other houses with their support now

Review 37 (2024-09-08 - Rating: 5)
Sergio was great. He got our service done in a timely manner. He was very respectful of our home and making sure not to track anything into the home on a stormy day. He cleaned up the spaces great and problem was solved. A+ service!

Review 38 (2024-10-25 - Rating: 5)
Did a google search and found this company and they said we could get an estimate in an hour! Their employee Kevin came by and looked over our issues and was able to get the job done quick and professionally on a Friday evening! I definitely recommend working with Kevin and this company 👍🏼

Review 39 (2024-09-20 - Rating: 5)
Rodolfo was beyond any expectation. He listened all of my concerns (which are the same since I moved in - 2yr 1/2 ago). He explained to me how to do a few safe steps at home to prevent any future issue. Polite and organized.

Review 40 (2025-01-02 - Rating: 5)
Roldolfo was fantastic! Prompt, knowledgeable, and friendly. He found & resolved our issue quickly. Would highly recommend! Thank you!

Review 41 (2024-09-05 - Rating: 5)
Great service. Kevin was very good at explaining what he was going to do and I was very pleased with his work ethic and cleanliness. He even showed me how to perform the preventative maintenance to minimize future issues. Highly recommend Roto-Rooter and Kevin.

Review 42 (2024-09-10 - Rating: 5)
I cant express my gratitude enough for Michaels help in the middle of the night when I had a blockage in my house causing water backup. He arrived promptly and worked efficiently to unplug the blockage, saving me from further damage. His professionalism and helpfulness were impressive, and I felt so relieved to have him on the job. He truly was a blessing to our family during a stressful situation. Thank you, Michael, for your expertise and kindness. I highly recommend him to anyone in need of assistance!

Review 43 (2024-11-26 - Rating: 5)
I was very happy with the job Roto-Rooter did at my home. Kevin was very knowledgeable and took the time to explain everything to me. I was happy that he resolved the issue in such a professional manner. I highly recommend Roto-Rooter.

Review 44 (2024-09-15 - Rating: 5)
Shawn came to help us with a plumbing issue and took the time to thoroughly investigate what was causing a leak. He walked us through his findings and strategy. Thankfully we were able to get everything sorted out quickly and efficiently. He was extremely professional and turns out that hes from my hometown in NY. We had a very positive experience!

Review 45 (2024-08-13 - Rating: 5)
Just had an amazing plumber from Roto Rooter named Sergio. He was patient and quite pleasant. He took the time to explain everything that he needed to do for. He turned a difficult situation into a successful venture. Would use them again.

Review 46 (2024-08-30 - Rating: 5)
My name is Karen and had services completed in Merritt Island. Fletcher and Larry were very professional and provided outstanding services. They offered a good long-term solution to the issue that was experienced a couple times at my property. I highly recommend Roto-Rooter as they are direct with solutions and honest hard-working people. Thank you Larry and Fletcher!

Review 47 (2024-09-03 - Rating: 5)
Sergio was extremely knowledgeable and efficient with his work! Knew exactly what was wrong and got the job done in a very timely manner. Knowing we needed this work done asap on our new home, I knew we could count on Roto Rooter to get it done for us. Highly recommend!

Review 48 (2024-12-21 - Rating: 5)
Joseph was Great! He came right out and fixed the problem. Even on short notice on a Friday night. very polite, true navy guy. Respectful and attentive.

Review 49 (2024-05-25 - Rating: 5)
Our kitchen sink was super clogged- tried to plung it and poured the most expensive drain cleaner down it, didnt work. Made an appointment with Roto-Rooter (last night) on their website and they called me this morning to let me know the status of how far away the technician was. Technician, Shawn, out of Orlando, arrived thankfully earlier than expected. He fixed our sink within 30 minutes and also found a leak that we wouldnt have known about until too late if he hadnt. I was also able to use the $75 off coupon towards my bill (found on their website-expires 7/23/2024). Definitely greatly satisfied with the service I received today!

Review 50 (2024-09-04 - Rating: 5)
Today I had Roto Rooter to come up and do some work at my house. From the very beginning they were very professional and kept communicating with me about the time they would be arriving.The project Manager Yasenia came in and took a look at the damage caused by the overflowing.When the plumber arrived he was very polite and profesional.Kevin did an excellent job and made sure everything was working before he left. This is the kind of company succeeds this days.Hospitality and caring it is pretty rear to find.Thank you all for such a great experience.

Review 51 (2025-01-02 - Rating: 5)
Felipe was very thorough and was careful in his work. He was able to recommend additional things we can look for to prevent future issues!

Review 52 (2024-10-22 - Rating: 5)
Excellent service, the 911 of the pipes. Shawn went above and beyond helping us resolve the problem in our home. They said an hour and it was exactly that. Very happy and pleased with their services. God bless you Shawn.

Review 53 (2024-10-19 - Rating: 5)
Made an emergency call on a Friday afternoon. Tiffany was in constant communication with me and updated me on the ETA. Eric was professional, friendly, and efficient. Once Eric arrived the issue was resolved within the hour and completed before my guests were due to arrive. A super experience and would recommend Roto-Rooter to anyone with an emergency situation!

Review 54 (2024-09-26 - Rating: 5)
Could not recommend Sergio from RotoRooter enough !! He came out in the middle of the night (literally midnight) because our main plumbing was backed up and we had sewage in our shower. Sergio was punctual, super calm, professional and knowledgeable the whole way through. Not only that, but he was also super transparent about the process and numbers before he got to work. He was able to fix the issue, gave really helpful recommendations & even identified an (unexpected) contributing factor to our problem. Thank you Sergio!!I will have no problem recommending RotoRooter plumbing to friends & family !!

Review 55 (2024-10-25 - Rating: 5)
Sergio was professional and knowledgeable. He fixed the problem and also gave me advice on avoiding future issues. Its nice to know that you guys are there when needed. Thank you for your reliability.

Review 56 (2024-08-30 - Rating: 5)
The folks at Roto-rooter showed up on this past Sunday and worked for several hours to locate a clog in my main drain. Then on Monday, Hakeem dug up where the clog was located outside and replaced a section. Then on Tuesday, they videoed the line to confirm all clear. All at an upfront agreed on price that was extremely reasonable. And my planting was replaced ready to grow.Friendly and outstanding service. Highly recommended.

Review 57 (2024-10-31 - Rating: 5)
The Rodolfo at Roto Rooter was very professional and polite. He came in, quickly assessed the issue, gave us a good price and took care of the problem. He even gave a recommendation. Thank you for your service!

Review 58 (2024-08-31 - Rating: 5)
Fast, excellent service. A backed-up drain can ruin a weekend, but Roto-Rooter and their superstar Shawn responded immediately and fixed the problem. Could not have asked for anything more. Quick, clean, professional, and all done with a smile!

Review 59 (2024-11-02 - Rating: 5)
Sergio was awesome. I highly recommend. Best customer experience I’ve had with a plumber. On time, answered any questions I had, super nice. If I could give more than 5 stars I would!

Review 60 (2024-08-13 - Rating: 5)
I WAS STUCK!!!! The spigot on the outside of my house broke and was leaking A LOT of water. I called (on a weekend) and Roto-Rooter sent a tech out within 2hrs. When Eric arrived he quickly diagnosed the issue, gave an estimate, and went right to work! I wasn’t trying to look over his shoulder but whenever I had a question he would take time to not only explain the problem and his process, but also what I could do to prevent that (and other possible issues) from happening again.I was EXTREMELY impressed with his ability to fix the problem which, if I relied on the previous company I called or on my own, wouldn’t have resolved the problem in a timely manner. I want to highlight Eric for the work he did. His exceptional customer service, dedication to getting the job done quickly, and most importantly correctly, is refreshing and appreciated by myself and my family. Thank you again!!!

Review 61 (2024-12-05 - Rating: 5)
Shawn came and got everything working smoothly again! The main sewer line was clogged so none of the toilets were working and the shower drains and toilets bubbled when you used them so I was very worried but he got everything fixed within about an hour and was super understanding of the very excited puppy :)

Review 62 (2024-11-22 - Rating: 5)
Our service was great.Our technician was on time,very polite and knew his stuff! His name was Kevin tech # 7622.Thanks so much for your help.Everything working fine now.🙂

Review 63 (2024-06-04 - Rating: 5)
Sergio is the best plumber I’ve ever had, he was patient with two of my barking dogs, was very nice and was patient. I love this plumber. He fixed the toilet in a short amount of time.

Review 64 (2024-08-02 - Rating: 5)
Sergio came out the same day. I made the appointment and spent quite a bit of time trying to diagnose my problem. He communicated well throughout the process and explained to me exactly what was happening. He has to come back and fix my issue. He took care of as much as he could today was great customer support.

Review 65 (2024-10-09 - Rating: 5)
Kevin was absolutely amazing. He was friendly, professional, knowledgable, and willing to explain everything as he repaired. Im eternally grateful for his willingness to help me as its pre hurricane and my kitchen sink clog/leak. Thank you! This company has amazing people!!

Review 66 (2024-08-03 - Rating: 5)
Kenrick arrived early, was professional, kind, and had my water heater back in working order in around 30 minutes. He explained my options and everything he was doing along the way. Great service! I highly recommend!This is the second time I’ve used RotoRooter and I’ve had a great experience both times.

Review 67 (2024-03-30 - Rating: 5)
Kenrick did an amazing job of quickly assessing our water leak in the front of the property. He dug up the surrounding area, replaced the cracked PVC pipe and identified the tree root which caused the damage. The whole job was completed in under 2 hours and we could not be more grateful for his wonderful work!

Review 68 (2024-09-08 - Rating: 5)
Sergio was awesome! He was informative and very professional! He worked very hard to unclog a pipe for our family until late Saturday evening. We would highly recommend. Thank you again Sergio!

Review 69 (2024-12-09 - Rating: 5)
I’ve had the pleasure of dealing with Kevin for my bathroom drain cleaning. He was awesome….very knowledgeable and super friendly. Would definitely recommend if you are in the market.

Review 70 (2024-10-27 - Rating: 5)
Kevin did a great job. They came out within the hour of calling. They gave me a quote and completed the service in the same day. I was very pleased with the service

Review 71 (2024-12-02 - Rating: 5)
We have a very busy clinic and Joseph & Kevin worked quickly to figure out the problem and the solution without disrupting work flow. They did a great job and we know what was going on the entire time. Thank you Joseph and Kevin!!

Review 72 (2025-01-02 - Rating: 5)
Kenrick was efficient, thorough, and kind. Double checked that everything was working as it should and was in and out in under an hour. Highly recommended!

Review 73 (2024-09-17 - Rating: 5)
Had a bad kitchen sink clog, I called Roto -Rooter because of past experience with them. John the plumber arrived early and cleared the drain to his and my satisfaction as the water was then running freely down the drain. John was friendly and professional and I like the Roto-Rooter 6 month work guarantee. Highly recommend to those who seek fair and honest work.

Review 74 (2024-12-04 - Rating: 5)
To come in clutch - Whenever someone comes at a dire or desperate time.What a Thanksgiving Holyday Weekend... First our vehicle was towed then I lost a valuable piece of jewelry down the drain. We want to say thank you to Austin & Roto-Rooter Plumbing because they made it their duty to come in clutch for us. We contacted them around 8:00 AM the initial technician Lawerence blew a tire & pushed the ETA all the way to 2:00PM. Unfortunately the jewelry was long gone but Austins efforts & generosity is what was clutch. Thank you Austin for setting the standard & being so holy in a moment of despair.

Review 75 (2024-09-01 - Rating: 5)
Fletcher, has been great throughout this ordeal I manage property and we had a sewer clog that resulted in issues inside the home. Fletcher responded and explained each step of the process. He also dispatched the tech to get the issues resolved. I would absolutely recommend the team.

Review 76 (2024-07-27 - Rating: 5)
We had our sewer line back up into our shower on a Friday night and Sergio from Roto Rooter was very prompt, very polite, explained everything in detail, and took care of the problem quickly and proficiently! He was very easy to deal with, and very competent. Thank you, Sergio for taking care of our Issue on a Friday evening!

Review 77 (2024-11-30 - Rating: 5)
Came out same day. Fast and friendly service. Shawn was great. Price was a little steep for a simple clog.

Review 78 (2024-12-26 - Rating: 5)
Great service. Water heater stopped producing hot water on Christmas Day, KENRICK was here quick to get it fixed and back in service.

Review 79 (2024-09-03 - Rating: 5)
I recently had the pleasure of working with Roto-Rooter to address a plumbing issue in my home, and I couldnt be more satisfied with the entire process. From the first visit for problem diagnosis to completing the job, the team at Roto-Rooter demonstrated exceptional professionalism and expertise.Steve, the camera technician who initially visited my home, did a fantastic job of showing me the problem using live footage, which helped me understand the nature of the issue and the proposed solution. His thorough explanation was invaluable in making an informed decision about the necessary work.When it came time to complete the job, Cory and Akeem arrived promptly and got to work. Their professionalism, attention to detail, and commitment to excellence, even when the job turned out to be much more complex than initially expected, were truly impressive. Despite the unexpected challenges, they remained focused and committed to resolving the issue, which I greatly appreciated.Overall, I can confidently say that Roto-Rooters team, including Steve, Cory, Akeem, Chance, and Shawn, exceeded my expectations in every way. Their expertise, professionalism, and commitment to getting the job done right make them a standout choice for anyone in need of plumbing services. I highly recommend Roto-Rooter to anyone seeking reliable, high-quality plumbing solutions.

Review 80 (2024-10-18 - Rating: 5)
Kenrick was absolutely amazing. Thorough, professional, honest - everything you could ask for in a plumber. SO glad he could solve our drain issues, grateful to this company

Review 81 (2024-11-09 - Rating: 5)
Did a great job. Was here about an hour after calling for an appointment. Changed out my garbage disposal and was gone in about 90 mins. Extremely friendly, professional and helpful.

Review 82 (2024-05-16 - Rating: 5)
Kenrick from Jamaica was over at my place promptly at 7pm which was actually earlier than I had thought and was able to diagnose my old garbage disposal and let me know that it needed to be replaced. He then was able to take out my old one and replace it with a brand new one that I had just purchased from Best Buy.While doing all this work for me he also told me about how he got into the plumbing business and that he loved to challenge himself by doing all the big plumbing jobs at an affordable price.Thank you Roto Rooter! A big high five all the way!

Review 83 (2024-09-26 - Rating: 5)
Sergio was awesome, he came right away and fixed my drain line and was super helpful, and walked me through the whole process, I will be asking for him specifically if I ever have a plumber come in the future. Five stars is not enough thank you again

Review 84 (2024-09-15 - Rating: 5)
Our service tech was amazing and fast. Very professional and was able to get the job done. Definitely using them again if needed!

Review 85 (2024-12-25 - Rating: 5)
Kerrick was amazing and got everything back to normal on Christmas Day! Amazing service and even better he took his time and got it done! Thank you!

Review 86 (2024-09-18 - Rating: 5)
Kenrick and Machai were super friendly and a pleasure to work with. We had a water line break behind our fridge and they got the job done quickly and were very knowledgeable . We would be happy to have their help in the future!

Review 87 (2024-11-16 - Rating: 5)
Kenrick was awesome and extremely professional. He fixed us up and gave us great advice for prevention and maintenance. Use these folks first!!!!

Review 88 (2025-01-02 - Rating: 5)
Felipe was fantastic today. Very neat and professional. Will use Felipe with Roto-Rooter again.

Review 89 (2024-08-28 - Rating: 5)
Sergio was great! We had a total clog in our entire guest bath including toilet and shower. He came out and stayed late to figure out what the problem was. Very knowledgeable and friendly !

Review 90 (2024-11-01 - Rating: 5)
Rodolfo and his colleague were very professional. They identified the problem quickly and rectified the problem expeditiously. I would highly recommend them and will definitely use there services in the future.

Review 91 (2024-08-12 - Rating: 5)
I had sewer gas leak and ended up calling the best plumber from Roto Rooter. I highly recommend them for their excellent skills, unparalleled service, knowledge and professionalism. Thank you, Jose!

Review 92 (2024-09-30 - Rating: 5)
Shawn of Roto-rooter installed my smart toilet with such expertise, work was quick and clean unlike the other company who said I need a new flange and they charged way more. He also changed a leaking spigot and installed a water shut-off valve. I highly recommend Roto-rooter for plumbing needs.

Review 93 (2024-07-13 - Rating: 5)
Jose was very helpful and I think he is a great Asset to your company. It was great to work with a professional that puts a client before the company. When I need to have a Plumber again you bet I will be calling Roto Router & Asking for Jose Again.

Review 94 (2024-11-26 - Rating: 5)
Great experience Kevin was very helpful and professional dislodging the clog and recommending maintenance of the pipes and asking for further investigation of the plumbing system. I’ll keep using rotor rooter for all my plumbing systems.

Review 95 (2025-01-02 - Rating: 5)
Sergio was super friendly, informative and kind. Thank you for coming in on a holiday, taking your time to inform me of possible reasons causing the plumbing issue.

Review 96 (2024-09-05 - Rating: 5)
We have used Roto-Rooter for scheduled and emergency services and have been rarely disappointed. Their techs, like Sergio today, communicate the issues our system has, offer clear solutions and expected costs, and complete the work in a professional and timely manner.

Review 97 (2024-07-30 - Rating: 5)
Had a clogged main drain pipe backing up two bathrooms. It was a Sunday and they came out in about 3 hours of my call. Mycheal was able to clean out the the drain and was very professional/polite. They have a great veterans discount and a 6 month warranty.

Review 98 (2024-12-13 - Rating: 5)
Rodolfo has been amazingly professional- showing me each step of the way and ensuring everything is perfect. Friendly, knowledgeable and professional. Thank you!!!

Review 99 (2024-12-04 - Rating: 5)
Sergio came out late in the afternoon and stayed late into the night to help fix some plumbing issues we had. Excellent service genuinely cared about helping us get our business up and going again.

Review 100 (2024-12-26 - Rating: 5)
Very quick, excellent service. Sergio was very friendly and very polite, would recommend this service to anyone.

Review 101 (2024-11-30 - Rating: 5)
Excellent service Joseph and Kevin. The service was great and very professional. I would recommend these guys to do work at your home or business.

Review 102 (2024-10-01 - Rating: 5)
The young man’s name was Shawn. He was so very polite & well mannered. I must say a job well done & whenever I have another plumbing problem I know who to call. Thankyou again Shawn.

Review 103 (2024-08-09 - Rating: 4)
Very nice gentleman. Only four stars bc I felt the initial quote was quite excessive for the work to be performed. We then agreed upon a price and a reduction in the work to be performed. Work was done in a quick and efficient manner.

Review 104 (2024-11-09 - Rating: 5)
Awesome service! Kenrick explained everything and took good care of us, clogs cleaned super fast and rot invasion discovered. These guys are awesome.

Review 105 (2024-12-17 - Rating: 5)
Rodolfo came over to help us get our piping unclogged. Super helpful and explain the whole situation super clearly. Would hire them again.

Review 106 (2024-07-31 - Rating: 5)
Fletcher was very thorough and showed us all of our issues using his camera. Excellent costumer service. Wish we would have called them first!

Review 107 (2024-07-06 - Rating: 5)
My technician Shawn was punctual and extremely polite. Roto does cost a bit more than some plumbers, but they also take the time to clean the whole line - not just the first clog. They also guarantee the work for 6 months. Would recommend if you have plumbing that wont go with the flow

Review 108 (2024-07-25 - Rating: 5)
I had a problem with my mainline being clogged. Roto Rooter came out and completely cleaned the drain within 30 minutes and they also allowed me to see the problem through a camera after they cleaned the drain. They were very professional and thorough.

Review 109 (2024-12-10 - Rating: 5)
Good effective work .....only concern the front and back yard landscaping was left with mounds of dirt ...guess service guy was trying to locate clean out drain...which was in front middle of the big window as advised prior

Review 110 (2024-09-06 - Rating: 5)
Always a pleasure to have the people at Roto-Rooter problem solve for me. Theyre always professionals, highly skilled and knowledgeable and get the job done. Highly recommend.

Review 111 (2024-08-28 - Rating: 5)
Rodolfo was a great help. He explained what the issues could be beforehand as well as what the price would be for my issue. It was a smooth process and he was able to resolve the blockage in my drain.

Review 112 (2024-12-22 - Rating: 5)
There was a delay in receiving my service due to I imagine other customers with emergencies. However I did get my repair and my technician Shawn was wonderful.

Review 113 (2024-12-31 - Rating: 5)
Roto Rotooter Rodolfo was amazing! Hes very personable and helpful.

Review 114 (2024-10-01 - Rating: 5)
Kevin was a pleasure to work with. Very polite, knowledgeable and got the job done in short time. Highly recommend him!

Review 115 (2024-07-21 - Rating: 5)
Sergio, was amazing! He has a great attitude and a professional. We had a tough job and he stuck with it for a long time until he succeeded.With much gratitude, we thank you!

Review 116 (2024-07-12 - Rating: 5)
Rodolfo was on point! Knowledgeable and friendly and enthusiastic to help. And boy did he! He found a tree in my toilet drain! Fixed it all and left everything cleaner than when he arrived. Great job! Im so glad I called Roto Rooter.

Review 117 (2024-09-16 - Rating: 5)
My technician Eric was knowledgable, friendly, and though only explained my options to move foward toward a resolve. He arrived on time and answered all my questioned to make an informed decision regarding my leakHe is a definite asset to Roto Router

Review 118 (2024-08-01 - Rating: 5)
Great duo of technicians. Very friendly, Reasonably priced. Straight forward with the issue and how to fix it. Broken water pipe behind drywall in our bathroom, and was able to get it fixed same-day!

Review 119 (2024-12-10 - Rating: 5)
Kevin was very nice and fixed our problem. He was also very nice to the kids who asked him more than enough questions!

Review 120 (2025-01-04 - Rating: 5)
Great service! Joseph was nice and helpful, did the job quick. Thank you!

Review 121 (2024-06-12 - Rating: 5)
Sergio did a wonderful job. Stayed until 3am cleaning our main line out on a Tuesday night. Great service. Great personality. Quality work. Highly recommend Roto and Sergio!

Review 122 (2024-08-27 - Rating: 5)
Michael Castaneda came to my assistance. Not only was he professional, he was very kind, knowledgable, and pleasant. Thank you Michael, you are great!Rosario McGuigan

Review 123 (2024-11-14 - Rating: 5)
Kevin and Joseph were professional and thorough. They both were knowledgeable and friendly. 10/10 call Roto Rooter again.

Review 124 (2024-09-10 - Rating: 5)
I needed a plumber pronto. Was having tile installed and needed my pedestal sink removed. Thought I could do myself, but it was bolted to the wall on a metal plate. The tile installation guys were literally ripping up my floor and that sink needed to be removed. I called another plumbing company but they could not come the same day within minutes. I then called Roto-Rooter, had a hillarious discussion about my panic with the customer service representative who calmed my worries with, we got this and can have a plumber to your residence in 30 minutes. BOOM, just like that the plumber arrived in 30 minutes! Thank you Roto-Rooter, you made my day!!

Review 125 (2024-09-06 - Rating: 5)
Fantastic service, guys were great, they knew what they were doing, very thorough, very professional. I’m the most important part is my drains are clean. Yay.

Review 126 (2024-09-11 - Rating: 5)
Rodolfo came in and took care of the issue right away . He was great . We had a issue where the bathroom was flooded the room the carpet everything. 10 minutes later it was clear .

Review 127 (2024-06-13 - Rating: 5)
We just had a great experience with our Roto Rooter tech. He was professional, friendly, courteous, fast and efficient. He also took the time to make suggestions so the problem would not return. Thank you for sending such a wonderful tech.

Review 128 (2024-12-02 - Rating: 5)
Kendrick and Felipe were amazing! They explained everything to me and were courteous and kind! Solved my problem !!!

Review 129 (2024-08-29 - Rating: 5)
Mr. Rodolfo was great and very knowledgeable about the job that he did. Definitely 5 stars and I will used Roto-Rooter again in the future.

Review 130 (2024-09-24 - Rating: 5)
Shawn and Will did a very professional and thorough job. The response time was very quick. I highly recommend. 5/5

Review 131 (2024-06-29 - Rating: 5)
Jose was very knowledgeable and explained everything patiently. He was not pushing in any way. After clearing our blocked pipe, he took the time to clean out all the backed up sewage in our showers, toilets, and sinks. Great customer service!

Review 132 (2025-01-03 - Rating: 5)
Very professional and knowledgeable, got right to it and had us in great shape in no time

Review 133 (2024-10-04 - Rating: 5)
Rodolfo was right on time, very polite, and knew exactly what he was talking about. He diagnosed the issue immediately and was Great experience overall!

Review 134 (2024-12-14 - Rating: 5)
Detailed, friendly and he got the job done correctly! I am tired of paying handymen that partly gets jobs done to then call them again.

Review 135 (2024-07-20 - Rating: 5)
Super fast service on a Saturday, arrived in an hour. Didn’t find any clogs, it must have cleared itself, didn’t charge for the house call. Great service and would highly recommend. Fletcher and Joe were amazing.

Review 136 (2025-01-02 - Rating: 5)
Rodolfo did amazing work. Was quick and cleaned everything up.

Review 137 (2024-12-04 - Rating: 5)
Rodolfo was great was fast and ready to easy our mind with our plumbing issues we had , he was very helpful and clean

Review 138 (2021-10-22 - Rating: 5)
Water was backing up onto the shower. Called them and plumber came within two hours. They unclogged the toilet but they recommended having the sewer line inspected. Kurtis found a partial collapse and paper was getting stuck. It’s been the third time in a year I’ve had to call plumbers. They changed out 10ft of line and added a new clean out since the original one was underground. It was almost 5 o’clock but Kurtis got his crew to come over and do the job. Hippie and Norbert were quick and did a great job of replacing it the same day. Would recommend them to anyone.

Review 139 (2024-08-03 - Rating: 5)
John A. Maratea & Fletcher Williams are the most special men that work at Roto Rooter. They fixed my big problem with the sewage line with great expertise, hard work, determination, & the best positive attitudes ever along with being very knowledgeable. I recommend John & Fletcher with Roto Rooter very highly. I’m so pleased with the outcome that I’m higher them to do other work- replacing my toilets next week. They are awesome!!!Sincerely, Becky Holliman

Review 140 (2024-05-24 - Rating: 5)
Amazing response and customer service. Shawn was fantastic. He identified the problem and fixed the cracked pipe quickly and efficiently. Roto Rooter has consistently been reliable during an emergency. Will continue to call on them for our future plumbing needs. Thank you!

Review 141 (2024-12-12 - Rating: 5)
Had a very good experience with John. He found the clean out I hadnt been able to locate (it was under one of the patio pavers) and got everything running well again. im

Review 142 (2024-05-26 - Rating: 5)
Nestor & Erik, came with the Can-do attitude and helped us solve 👌 our drainage clogged. Thank you very much for the help and dedication to your customers, take care!@

Review 143 (2024-04-27 - Rating: 5)
Wayne, our technician, was very professional and knowledgeable about our drain problems. He went the extra mile to ensure he solved our issue, and provided us with a 6 month warranty for the work done. Communication from our initial call to completion was excellent. I would highly recommend Roto-Rooter and Wayne.

Review 144 (2024-07-05 - Rating: 5)
I had the pleasure of Shawns company while he fixed my kitchen main line back up.Very friendly guy. Was diligent in fixing the clog. It wasnt an easy one as my house plumbing is from 1963. He stayed on it and got it done. Roto rooter is lucky to have such a quality person like Shawn working for them.

Review 145 (2024-08-13 - Rating: 5)
Sergio was patient and very polite. He took the time to explain everything we needed to do. I would recommend him to anyone.

Review 146 (2024-07-09 - Rating: 5)
Shawn was at our house within two hours of requesting service. Very professional, courteous and explained what was wrong. No pushy sales tactics and he was upfront with the cost of repair.

Review 147 (2024-07-11 - Rating: 5)
They are the best company for your plumbing needs. Michael was knowledgeable and very courteous. He resolved my issue in minutes. Very good prices too.

Review 148 (2024-07-22 - Rating: 5)
John the technician was wonderful. He was very professional and explained everything to us. He took care of our problem and gave us suggestions to avoid future issue. Thank John!

Review 149 (2024-12-26 - Rating: 5)
Sergio was very professional and solved our issue quickly and efficiently.

Review 150 (2024-05-05 - Rating: 5)
Jose was amazing! He knew exactly what he was doing and did it with professionalism. Highly recommend!! Better than the super Mario bros!

Review 151 (2024-11-26 - Rating: 5)
Rodolfo was the best. A+ service, Quick, communicative, and helped me through the process efficitiently. Thank you Rodolfo!!!

Review 152 (2024-08-04 - Rating: 5)
Excellent service! Called to schedule a same-day appointment and Kenrick was able to quickly diagnose and resolve the issue. Very polite and professional.

Review 153 (2024-09-17 - Rating: 5)
Shawn was fantastic. He worked quickly and was able to really help out a struggling veteran. He was kind and did everything he could to help me out.

Review 154 (2024-05-03 - Rating: 5)
Sergio was the hero that came through in the clutch! I was totally overwhelmed and panicked when I called. As a germaphobe and also allowing an unfamiliar person into my home overnight serves as added stress on top of an imminent drain line issue. Sergio responded within an hour from call to arrival after 10 PM! He was here an hour or so, worked diligently and provided effective and supportive communication to the emergency services needed! I was so grateful that he was patient and kind and efficient. He spent about an hour at my residence and provided me with immediate results, demonstrating confidence in his expertise and knowledge of the issues at hand. THANK YOU for the incredible experience in a crappy time (pun intended)!!! Most importantly to me, Sergio maintained absolute professionalism and integrity throughout his introduction and job completion. He quoted me up front, maintained his word, got the job done, respected the preferences of covering his shoes while in the home without being asked and was excellent in explaining everything. You have a top notch professional!

Review 155 (2025-01-05 - Rating: 5)
Felipe was incredible, patient and efficient. He made a crap day great 😁

Review 156 (2024-08-09 - Rating: 5)
We had to have a main drain cleaned out and some tree roots were found. They were kind enough to check and see if the city was liable for this repair. It seems they are! Fast reliable service!

Review 157 (2024-09-27 - Rating: 5)
Roto-Rooter was able to come out the same day. Kendrick is efficient and a valuable asset to the company.Thank you!

Review 158 (2024-09-17 - Rating: 5)
Kevin was amazing in his role in our time of need. He helped and explained every step which helped put our minds at ease.

Review 159 (2025-01-07 - Rating: 5)
Great service! Fixed a leaky faucet in my bathtub! So much relief from that wasted water!

Review 160 (2024-07-22 - Rating: 5)
Eric was very professional, knowledgeable, and friendly. An asset to your company. I was also impressed by several calls advising me when Eric would be arriving.

Review 161 (2024-06-08 - Rating: 5)
Rodolfo was excellent. He arrived on time and worked very quickly. Was very professional and friendly and explained everything he was going to do to fix our cligged drain. I would highly recommend him.

Review 162 (2024-11-08 - Rating: 4)
Showed up on time. Was very professional. $300 seemed high to snake a toilet. Otherwise it went fine

Review 163 (2024-12-17 - Rating: 5)
Maki was excellent very persistent in trying to fix my problem. He is very professional and polite!

Review 164 (2024-12-31 - Rating: 5)
They are always on time and reliable. Mychal did a great job

Review 165 (2024-10-26 - Rating: 5)
Sergio worked very well with us today. He did an amazing job and was very respectful and efficient.

Review 166 (2024-12-15 - Rating: 5)
Maki made me feel very at ease. I appreciate his patience when situations don’t go as planned.

Review 167 (2025-01-03 - Rating: 5)
Professional and effective! Sergio took the time to understand the problem and fixed it right away.

Review 168 (2024-07-28 - Rating: 5)
Mychal was prompt arriving and did a thorough job today. Our plumbing was backed up in our bathroom and he was able to complete the task and now we are back in action. THANK YOU MYCHAL

Review 169 (2024-12-19 - Rating: 5)
Very professional and great clean-up. Rodolfo was very knowledgeable as to what needed to be done.

Review 170 (2024-12-27 - Rating: 5)
Quick and professional service - Mychal and Fletcher were great to work with.

Review 171 (2024-07-16 - Rating: 5)
Kenrick is a great technician. I would highly recommend Roto-Rooter for plumbing issues. I received same day service for an affordable price. Thank you!

Review 172 (2024-06-07 - Rating: 5)
Shawn our tech was very helpful, he had vast knowledge and was extremely pleasant. Our main sewer line clogged and roto rooter was out in less than 2 hours , I would definitely pass on using roto rooter for problems and I would for sure pass Shawns name out to my friends and family. Thank you

Review 173 (2024-08-08 - Rating: 5)
Yet another wonderful experience! Jose (badge #6748) was very kind, patient and understanding. He walked me throughout the entire process and answer all of my questions. Absolute amazing service!!

Review 174 (2024-08-10 - Rating: 5)
Rodolfo was outstanding! Swift, efficient and smart. He knew my problem and fixed it very quickly!

Review 175 (2024-09-08 - Rating: 5)
Fletcher and technician were timely, efficient, and extremely helpful in troubleshooting my issue today. I will definitely be calling them for follow up services.

Review 176 (2024-07-10 - Rating: 5)
Arrived as scheduled and ready to get started, this was an emergency call and Sergio was happy to get it taken care of. Super appreciate the great job he did

Review 177 (2024-09-28 - Rating: 5)
Shawn was awesome. He was here early, new exactly what to do and fixed the issue. Would definitely use them again.

Review 178 (2024-09-10 - Rating: 5)
Rodolfo was excellent service and quick fixer highly recommended

Review 179 (2024-12-18 - Rating: 5)
Professional, timely, and available. Impressed by coming late in the evening. Sergio was excellent.

Review 180 (2024-07-12 - Rating: 5)
Jose was a fantastic plumber. He was extremely helpful with diagnosing and taking care of the problem. I know that if ever I need assistance I will be calling for him specifically.

Review 181 (2024-08-07 - Rating: 5)
Shawn was extremely professional. Did a great job with the sink clog. Highly recommend this gentleman.

Review 182 (2024-08-07 - Rating: 5)
Excellent service today by Shawn. He arrived on time and was very knowledgeable on what was required to resolve the issue.

Review 183 (2024-11-23 - Rating: 5)
Sergio was very helpful had a major backup in our bathroom was able to unclog the blockage

Review 184 (2024-11-13 - Rating: 5)
Kendrick was amazing. Very knowledgeable, friendly and I would recommend him to everyone.

Review 185 (2024-05-03 - Rating: 5)
Great experience. Fletcher and Nestor came out to fix our pipe next day. They were efficient and very patient with their explanations to my husband and me. Thank you!

Review 186 (2024-07-30 - Rating: 5)
JOB WELL DONE! thought we had simple clog but is was a bad one. Tech had to spend over 3 hours finding a way to clear it. He never gave up and got it cleared.

Review 187 (2024-06-10 - Rating: 5)
Kenrick was very quick and efficient in identifying our clogged drain. He also gave advice on how to maintain and prevent build up as well. Wonderful service thank you

Review 188 (2024-12-15 - Rating: 5)
Sergio came out and was able to quickly assess and fix the problem! 10/10 recommend.

Review 189 (2024-05-19 - Rating: 5)
Sergio, was an amazing technician. His customer service was above & beyond the standard. He was personable, polite & very welcoming. In addition, he kept us posted throughout the entire time procedure. I highly recommended him.

Review 190 (2024-07-30 - Rating: 5)
Rodolfo was very timely, friendly, and efficient. He fixed our problem immediately. I would definitely use him again.

Review 191 (2024-09-18 - Rating: 5)
Very professional and timely. He took the time to explain everything that was happening and how to fix it. I would definitely recommend again!

Review 192 (2024-06-12 - Rating: 5)
The technician, Sergio did a great job in replacing the shut off valve stem in my bathroom. He was very professional and courteous. Definitely recommend.