Alpine Ductless Heating, Cooling and Electrical
Located in Olympia, Washington
Address: 8036 River Dr SE #200, Olympia, WA 98501, United States
Phone: +1 360-529-7567
Rating: 4.8
Services
- Identifies as women-owned
- Online estimates
- On-site services
- Repair services
Categories
- Electrician
- Air conditioning repair service
- Air conditioning system supplier
- Air conditioning contractor
- Heating contractor
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-22 - Rating: 5)
Awesome experience installing a Daikin mini split from them. All the workers were easy to talk to and friendly. Answered all my questions and did professional and efficient work.Special shout out to Everett, who came out for a completely different reason, and was super knowledgeable. Appreciate the straight forward answers and no BS.I’ve dealt with other electrical companies and these guys were by far the best. -
Review 2 (2024-11-07 - Rating: 5)
I called 3 different companies near where I live and Alpine was the first to get back to me. One never contacted me and the other was next day. I received 2 quotes and Alpine was much less expensive. They are prompt, on time, courteous and professional. They operate the way a business should. My wife and I are more than pleased with every aspect of their service and we highly recommend them. You will not be disappointed. -
Review 3 (2024-11-20 - Rating: 5)
Alpine installed three ductless units for us about 18 months ago. We are so thankful for the service they provided and glad we went with them. They explained the process well and were transparent and communicative about pricing and timeline. All staff we worked with were professional, prompt, and knowledgeable. -
Review 4 (2024-04-26 - Rating: 5)
We are so glad we decided to go with Alpine Ductless Heating and Cooling. We had a Daikin dual zone mini split ductless installed. The guys that did the installation, Jason and Justin (J &J) worked with us for proper placement of everything and listened and addressed all of our concerns. They were very professional as well as knowledgeable and efficient. The company has their own electrician so its a one stop shop. The installation including electrical took about 7 hours with the 2 inside zones.They took care of the necessary permits and decommissioned our gas boiler in to qualify for PSEs rebate. Which they also took care of. Im adding photos and will be painting the line hides the same color as the house. Photos show the back and side of the house. We are very pleased. -
Review 5 (2024-04-11 - Rating: 5)
I had an amazing experience with Alpine Ductless. All the staff I worked with were incredibly kind and helpful--they have amazing customer service. They also have very competitive prices and their installation was completely smooth. I will definitely be using them again when I add on to my house and need an additional ductless system! -
Review 6 (2024-12-14 - Rating: 5)
Alpine Ductless Heating installed a mini split unit in our home and we couldn’t be happier with the whole experience. Jason did a wonderful installation, with everything neat and tidy. It’s already made such a difference in our comfort level.I highly recommend Alpine Ductless Heating. -
Review 7 (2024-09-26 - Rating: 5)
Everette the electrician came out to help when our AC went out. When I tell you he is so knowledgeable and helpful. He went above and beyond to get us to a comfortable place the house was 88 degrees and no circulation and he got a little cool air to come out to tie us over until it could be fix. He was great! -
Review 8 (2024-08-09 - Rating: 5)
Always gives great customer service for maintenance or technical issues that may be occuring.Have used Alpine for almost 5 years and have no plans to switch to another provider.Treats home with care when out to clean our ductless system and provides great tips on best operating practices for our ductless system.Great service over the phone troubleshooting an issue prior to having a technician come out. (This definitely has prevented unnecessary service appointments as ductless system was new to us in late 2010s.)Technicians and customer service staff are well versed on ductless systems.Thank you! 👍🏻 -
Review 9 (2024-09-16 - Rating: 5)
Alpine Ductless installed two Daikin mini-splits for me in late August, replacing an older forced-air gas furnace in this 90-year old house. I’m very happy with my decision to go with Alpine.This is a somewhat complicated house to serve; two condensers are required, one at either end of the house. The solution Matt proposed for how to accommodate the quirks of the layout to get good air flow distribution was elegant in its functionality, but it entailed a more intricate installation process. Despite that, Alpine’s estimate was significantly lower than the others I got, to the point where no amount of pencil sharpening could make up the difference. Michael and Darris handled the installation. They were in and out in a tidy process in just over half a day, and I was up and running.I’m really happy with the Daikin system, too. It doesn’t have quite all the bells and whistles of the Mitsubishi system I was also looking at, but Matt advised it would handle everything I want it to do without being overly complex. He was right; it can’t outsmart me. I’m glad I went with it. All around, a great experience. I only wonder why I waited so long to do this. Thanks, Alpine Ductless, for the quality of life improvement! -
Review 10 (2020-10-19 - Rating: 5)
Im in the HVAC industry which makers me pretty picky. My installation of our new ductless system went great. It was a pleasure to work with a knowledgeable crew from the first visit to the final turnover. I would highly recommend Alpine Ductless. -
Review 11 (2024-03-02 - Rating: 5)
These people are amazing! They are so professional and did an awesome job. Shout out to Gloria and her staff in the office always there to answer questions and make things happen. Best team of workers I have ever worked with. On the day of install they were very polite and kept work area clean. They knew what they were doing and did it in a very professional way. Very impressed with the final project. I had a heat pump and bathroom fans installed. You wont regret hiring Alpine Ductless their staff and team made everything so easy and go smoothly. -
Review 12 (2024-09-11 - Rating: 5)
We have been happy customers of Alpine since we purchased our heat pumps eight years ago. Great installation and great ongoing service! -
Review 13 (2024-03-18 - Rating: 5)
A couple of years ago we went through Alpine to install a mini-split system in our home. They took care of everything and it was effortless and efficient. However, recently a part failed and as it was under warranty we called Alpine. They were fantastic from the moment they received our call to the repair. They were communicative, giving us regular updates and their employees were incredibly respectful and knowledgeable. They even followed up to make sure everything was working well. I decided to write this review because we often consider having a warranty as our guarantee as customers for this exact thing, and it is. However, particularly for small businesses, warranty work often means unbilled hours and random expenses, and I just wanted to say that we appreciated the attention, care, and enthusiasm Alpine showed to ensure we received the very best service possible. -
Review 14 (2024-01-05 - Rating: 5)
Alpine Ductless is the best!! We have 7 heads in our house and 2 outdoor units. They do thorough work and the technicians take the time to explain the process. Their customer service both office staff and technicians is by far the best I have ever seen! Gail in the office is truly an inspiration for customer service! We are doing a remodel and have had them out to take down units and move them to new locations. They go above and beyond! They are our “go to” company for life!! -
Review 15 (2024-05-23 - Rating: 5)
Absolutely phenomenal service! This company goes above and beyond to ensure customer satisfaction. From their friendly and knowledgeable staff to their professionalism and attention to detail, they truly set the standard for excellence.Hats off and major kudos to Everett. He is respectable, straightforward and trustworthy. He was able provide quick solution to a catastrophe. We are very grateful for how he handled it. Give that man a bonus!A 5-star experience all the way! -
Review 16 (2024-02-17 - Rating: 5)
We had a great experience with Alpine Ductless from start to finish. Josh gave us a good estimate and answered our questions. He is friendly and knowledgeable; a great person to work with. Justin installed our mini-split and addressed any concerns and offered sound advice. Everett and Mark did the electrical work with expertise. The Daikin unit we have now does just what we wanted. Glad we went with Alpine Ductless. -
Review 17 (2024-01-08 - Rating: 5)
Im so happy I was referred to Alpine Ductless, for installing my 2 zone ductless system. Starting with Matt Tobin with design and Josh and Justin doing installation, the service was great. The interior and exterior is better looking than I had hoped for and Im very particular. I highly recommend. Everyone was very friendly, including the office staff and really wanted to make sure I was happy. Great company. -
Review 18 (2024-12-11 - Rating: 5)
Alex did a wonderful job on our Duckless Heat pump cleaning job. He is very professional and takes his job very seriously. -
Review 19 (2023-11-02 - Rating: 5)
We chose Alpine for our ductless split system after getting 4 different quotes in the Tacoma/Olympia area, and it was absolutely the right choice. Highly recommend!Matt’s visit to our house in Tacoma for the estimate was super professional and informative, and he was so thorough that by the time he left, everything we needed to know was in our hands in a well-presented packet. Not only was his estimate the most professional of the 4 companies we got estimates from, it was the most competitive. Fast forward several months before we made the decision to proceed (May 2023), and Matt picked up exactly where we left off and got the process started immediately.Installation was a breeze. Josh and Justin took a day and a half to install the heat pump and 3 units. They were very professional, respectful of the house, and were also great with our dog (major bonus points for that!). I was able to do my entire workday from home without much disruption. Electrical work was done so swiftly, I hardly even noticed it happened at all.Gloria managed a lot of the follow-up communications, permit and inspection information, etc., and she was also wonderful to work with.The entire experience was top-notch from beginning to end - so much so, that I tried to work with Alpine again on another property in Lacey. Matt came out for an estimate and admitted very quickly that a heat pump probably wasnt the best option for this house, but he was still so generous to provide a variety of estimates anyway. He even recommended other companies in the area that could provide what this house needed, which was central AC. I appreciate this type of honesty so much! I went ahead with one of the companies he suggested and that project was also a success.For a heat pump/ductless split system, Alpine is the best out there - professional, friendly, and reasonably priced. Im recommending to all my friends and family! -
Review 20 (2024-06-20 - Rating: 5)
Had our Ductless Heater/Cooler serviced. Was courteous, thorough and did a fantastic job. Was almost 10 years since last serviced and what a difference. Highly recommend them, will make your unit last longer. -
Review 21 (2023-08-30 - Rating: 5)
The Alpine team just finished installing a new four-zone ductless system. Their install team was professional, friendly and we are VERY happy with the craftsmanship and performance of the new system. That alone would elicit a five-star + review from me, but while on site, I asked if they could look at a split system previously installed by another vendor a few years ago which has been a little troublesome. Three other vendors and several technicians looked at the older system and could not find a problem. The Alpine tech took about 10 minutes to identify a problem with the installation and correct the issue. Its working perfectly now and he even showed us a more efficient way to run the system. Yup 5++ rating. -
Review 22 (2024-06-19 - Rating: 5)
From the initial visit to our home , right up to the notification of a final inspection, Alpine was on top of it all! Great installation team and contact person in the office. Highly recommend ! -
Review 23 (2024-02-02 - Rating: 5)
From the very start of my relationship 5 years ago with Alpine Ductless Ive been treated fairly, professionally and creatively. This week I had a scheduled mini split cleaning and 14 Point Inspection. The Tech they sent out, Nathan, was professional, engaged, listened well and explained my system and what was going on with it and then followed up with a text at the end of the project. Will continue to refer them! -
Review 24 (2022-10-12 - Rating: 5)
The whole crew at Alpine are fantastic... we had to replace our aged mini-split system and after a lot of research and meeting with several vendors we went with Alpine. They had the best price and working with Corey was easy, but what really made the difference was how apparent it was that he wanted us to be happy with our choices and the work to be done. Great communication through out the process. Its been a couple of months now and the new system is awesome! -
Review 25 (2023-11-17 - Rating: 5)
Alpine Ductless did an excellent job advising us on and installing a Mini-split system two years ago, and they recently came through again when it needed repair. Not only were they responsive and willing to work around my schedule, they also completed the work quickly, correctly, and at no charge since the system is still under warranty. I highly recommend them! -
Review 26 (2019-09-20 - Rating: 5)
Near every room in the house now has in it a Mini Ductless installed by Alpine. They are number one in my book for service and quality of merchandise. I still yet have one more section of the home to have a Return Air Pump installed and my mission will be complete thanks to Alpine Ductless Heating and Air Conditioning. My hats off to Cory and Janette and all of their technicians for making heating and cooling my entire home such an easy, affordable and efficient investment. -
Review 27 (2023-05-16 - Rating: 5)
Alpine Ductless is the real deal. If you are interested in exceptional, smart, affable sales people and smart, affable, hardworking installers with can-do attitudes, efficient use of time, willingness to go the extra mile, then consider this company. We received three bids for our ductless system and found Alpine Ductless’ sales person to be heads above the other two. Not only did he consider the most efficient way to run the cables through the house to the heat pump, he considered the aesthetics of how it would look inside and outside the house. The other bids were for a much clunkier, convoluted journey for the cabling. We so hoped Alpine’s bid would be the lowest - and it was. He worked with the company’s engineer to design efficient routing. The installers were top notch, from their clean uniformed appearance when they introduced themselves at the door, to the care they took with our floors when in our home, to their efficient use of time, to their confidence, to following the plan agreed upon (we had 3 units installed) for interior placement and exterior cabling. They worked until the job was done, no punching the clock to leave and return the next day. The electrician that joined the installers was equally confident and efficient and friendly - but not too friendly. They worked as a well-oiled machine/team. We appreciate excellent service and these folks provided it at all levels. -
Review 28 (2024-03-19 - Rating: 5)
Excellent service for warranty work. I was able to make an appointment quick, serviceman was knowledgeable, and fixed out issue. Alpine installed our system 4 years ago, I highly recommend them! -
Review 29 (2024-02-09 - Rating: 5)
Alpine is the way.Absolutely fantastic company to work with. My Mistubishi heat pump was installed two years ago. Working with Matt, the process from evaluation to estimate to install could not have gone smoother or more professional.Fast forward to this week and my unit stops working. I reach out to the service desk and Gail was exceptionally responsive and understanding. She contacted me via email when i didnt answer my phone and quickly scheduled a technician to come to my home that day. I understand a bit on HVAC systems and the technicians (Matthew) expertise was obvious. He quickly diagnosed the failure (bad motor) and came back the following day to change it out.All the work was under warranty with no hassle, no fuss.Truly, truly a professional organization. -
Review 30 (2023-03-07 - Rating: 5)
The respect, care, timeliness, and professionalism that the employees at Alpine demonstrated were truly outstanding.From the moment I contacted them, I was impressed with the level of professionalism that was displayed. They were courteous, knowledgeable, and prompt in responding to my inquiries. They went above and beyond to ensure that my needs were met and that I was completely satisfied with the services provided.I was particularly impressed with the level of care that was taken throughout the entire process. They listened to my concerns and made sure to address them in a way that was both efficient and effective. They were patient and understanding, and made me feel valued as a customer.The timeliness of the service was also commendable. Alpine’s installation crew was punctual, completing the work in a timely manner without sacrificing quality. This level of efficiency was greatly appreciated, and it made a significant impact on the overall experience.Finally, I want to highlight the professionalism that was displayed by the individual team members. From over the phone to on site, everyone was courteous and respectful, and they conducted themselves in a manner that was reflective of your companys values. Their attention to detail and commitment to excellence was truly impressive.It is evident that your company places a high value on respect, care, timeliness, and professionalism, and I was fortunate to have experienced it firsthand. I recommend Alpine Ductless services to anyone, and I look forward to doing business with them again in the future. -
Review 31 (2024-11-30 - Rating: 5)
This company is great. Two technicians came out to clean my outdoor and indoor units. They arrived on time, did a thorough job, completed in a timely manner, and left everything clean and tidy. Jordan was especially friendly. I like supporting local family-owned businesses and I trust this company. -
Review 32 (2024-02-21 - Rating: 5)
Straightforward, honest, well-informed, and helpful. I could go on, but my experience has been positive, including their interest and efforts to save me money. Josh was prompt, efficient, and friendly during his assessment of the estimate. My second purchase with Alpine. That kind of says it all... -
Review 33 (2019-04-07 - Rating: 5)
Cory and his team were a delight. From the reasonable quote and then dealing with an unexpectedly quirky electrical system, through tuning the new heaters and removing the old furnace, they were friendly, competent and professional. Best part was the post install inspection. To quote the inspector: Wow! Who did this? They did *really* nice work. -
Review 34 (2024-12-27 - Rating: 5)
Great customer service. If youre looking for a great company with great employees, call these guys. -
Review 35 (2024-01-22 - Rating: 5)
They were my installer years ago. Today was 2nd visit to clean, service my unit, inside and out. I chose to do this about every 2 years. Nathan was high class. On time. Worked hard and constant. I highly recommend Alpine! -
Review 36 (2019-11-06 - Rating: 5)
Alpine installed a split Ductless system in our home. The sales rep was knowledgeable and courteous. Able to recommend the right systems. The installers were efficient, courteous and made sure we understood everything they were doing and that the system they were installing was the right one for us. Anytime I had to contact the office, I was received with courteous respect and any problems quickly and professionally handled. In this day and age where customer service is overlooked by many companies, it is great to do business where the customer is treated with respect and listened to. I would recommend Alpine to anybody that needs heating and cooling problems resolved. Great people at all levels. -
Review 37 (2023-08-02 - Rating: 5)
What a fantastic company! We received the quote on June 22 and we are already sitting in a wonderfully cooled house. Matt Tobin did a fantastic job of answering our questions and adjusting as needed. Jason, Justin, Manny, Seth, and the rest of the team set aside 3 days for install and finished the job in 1 1/2 days. They were amazing from start to finish - it was almost like the job was magically completed, because they were in and out so quickly and quietly! I am no longer worried about how well handle future days with 90+ degrees and bad air quality. Thank you!! -
Review 38 (2024-01-22 - Rating: 5)
This is an amazing company! Responsive, responsible! Actually returned phone calls and were always on time. I had a central air system installed. They were here three days and cleaned up after themselves so well, one would never even know that they were here.Their price was below all of my other quotes and the young men were all clean cut, polite and handsome! Plus my home is so comfortable now. A special shout out to their electrician who went way beyond what was expected! -
Review 39 (2024-06-05 - Rating: 5)
They are very accomplished and easy to work with. Highly, highly recommend this business, whether you want to install or maintain a ductless heat pump. Youll save money on your electric bills and have air conditioning when you need it! -
Review 40 (2023-12-15 - Rating: 5)
Outstanding. The entire Alpine Ductless team from sales to scheduling to installation was just top notch. Our out-of-date in-wall electric heat system was updated today seamlessly. We couldnt recommend this vendor more highly. -
Review 41 (2024-03-08 - Rating: 5)
They did a great job. Stuff got a little mixed up but they happily made it right. They use a lot of different apps which made it confusing and when I called they explained the process and steps. I thought it was great to talk and work with local staff.We had an issue one cold morning a month or so after install. They were there within a couple of hours and helped us through a user issue. -
Review 42 (2023-01-25 - Rating: 5)
Alpine has been great through the entire process. Sales rep was helpful and responsive, installation was timely and efficient. They took care of everything and answered my many questions.I had an issue with two of my units making a popping sound this year and they took the time to research the issue ahead of time. Mark came out twice and spent the time needed to look at the units and everything else thoroughly to ensure the issue was resolved, rather than being rushed and making assumptions. He again answered other questions I had, exhibiting knowledge, experience, and professionalism.I cant say enough about this business and their customer service, which is how service should be and often is not any longer. Ive made two referrals already.Thanks for giving me peace of mind, Alpine. -
Review 43 (2023-11-17 - Rating: 5)
I had a light changed out. They did a wonderful job. Very reasonable, fast, and did a wonderful job. I will be calling them back for any further electrical work I need done. Btw ductless heat pumps are reasonable priced here. When I go to put in my next system Ill be calling them. Manny is the guy who came out. He was very nice and professional. Thank you! -
Review 44 (2022-11-02 - Rating: 5)
Alpine installed my unit about 2 years ago and have been very happy with the result. Talked to other companies about installation but what sold me, besides the price, was that Matt actually took the time to access my situation. Other companies based the size of the unit on just the square footage of the house. Matt also assessed which direction the house faced, number of windows and which direction they faced. The ductless unit has performed perfectly.Now after 2 years I wanted to get my unit cleaned and serviced. Laura arrived 15 minutes early and totally prepared. She performed a thorough spec check and cleaned the outside and inside units so they were spotless. Not only was she professional but also an incredible young lady. Also, kudos to the office staff for their attentiveness and communication. Alpine Ductless is family owned and treat you like family. -
Review 45 (2023-02-17 - Rating: 5)
I only have the highest praise for Alpine Ductless. They are very trustworthy people with skilled technicians that take pride in what they do and work really hard to provide the highest level of customer service. They far exceeded my expectations of quality service. All of this and a reasonable, fair price.Thanks so much everyone. -
Review 46 (2023-11-18 - Rating: 5)
This is an excellent company. We are very pleased with our ductless Fujitsu that we had installed about 5 years ago. Matt comes and does the cleaning service every 2 years and does an excellent job at a full inspection and cleaning efficiently with no mess! -
Review 47 (2024-02-22 - Rating: 5)
Excellent and timely service. Mathew the technician was very nice and respectful. He resolved my issue with one of my head units. I highly recommend their services. Gail the office manager was wonderful as well. -
Review 48 (2024-05-16 - Rating: 5)
Nathaniel and Matthew were very professional. They explained what was going to be done thoroughly. The floors and furniture were protected with the areas being left very clean. You would never know that any work was done. Excellent job. -
Review 49 (2020-12-11 - Rating: 5)
We had a great experience having Alpine Ductless install a ductless heat pump for us! They came out quickly for a consultation and helped us pick out the system (with no pressure to choose a more expensive one than we wanted). The installer did a great job and finished quickly. The price was very reasonable, and we appreciate all of the warranties that it came with. Very satisfied! -
Review 50 (2023-06-05 - Rating: 5)
Alpine installed a ductless heatpump in our house and the overall service was excellent. As a former HVAC tech the process from the estimator to the office staff and installers was exceptional. The unit is working better than expected in our house. We will recommend and use Alpine ductless in the future. -
Review 51 (2020-01-15 - Rating: 5)
Highly recommend having Alpine install your unit. The price was more than fair. They offer an amazing warranty on the Daikin unit we purchased. The team that came into install the unit are their employees which makes a big difference in the quality of service. They are friendly, knowledgeable and very conscience of keeping the installation clean and tidy. When the inspector came out from the county, they also passed on that they are very pleased with their workmanship and installation. We are very pleased. Thank you Alpine! -
Review 52 (2020-08-29 - Rating: 5)
We installed a ductless heat system in our home. Alpine did an amazing job and are very professional. I had 8 estimates done for our house. I was not necessarily going for the cheapest (although they were for the brand we wanted) but a company that had good values and a team that represented them well. After a few estimates I could tell in couple minutes who just wanted my money and who wanted to install the perfect unit for us. I would highly recommend alpine ductless. They are a great company that did an amazing job installing our units. I will also mention my house was a big job with 5 heads and everything runs perfect for our 3k sqft home. Don’t waste your time. Give them a call. -
Review 53 (2024-09-24 - Rating: 5)
Matthew was personable, professional, and thorough. He explained everything about my system and how it was running. Thank you! -
Review 54 (2018-12-16 - Rating: 5)
Friendly efficient service from start to finish. We had several companies come to our house to give us quotes and Alpine was the only one who came prepared with information about the types of products they offered and the ability to give us a quote on the spot. They were also very competitively priced with very high quality. We will and have recommended them to friends and family. We are very pleased with our overall experience. -
Review 55 (2024-03-09 - Rating: 5)
Nathan did a GREAT job pulling maintenance on our Mr. Slim. I honestly cannot remember when this unit worked more efficiently. The heat is circulated in a wider pattern, and I am able to maintain house temperature using lower heat and fan settings. Thanks, Nathan!! -
Review 56 (2021-06-04 - Rating: 5)
From the time we began working on estimates and placement with Matt to determine the best fit for our home and the various needs in our spaces, we felt like we were talking to knowledgeable, trustworthy professionals. Matt was so thorough in his explanation and in walking through what was a complicated setup in our midcentury era home. We had another company give us a bid before Alpine, and when my husband asked about a ceiling cassette unit in an open area, the estimator told us it was not a good option. But when Matt looked at the space, he suggested the ceiling cassette before we even asked and said it was the perfect placement and layout for it.Alpine showed the same quality of work through the installation stage and even some follow up communications we had with them once we had some additional questions about our system. We were also very impressed and pleased with how professional, clean and respectful the crew was, which worked for several days in and around our house to get our system working perfectly. We are so happy with the ductless system we chose and fully recommend this great company in a heartbeat! -
Review 57 (2018-02-05 - Rating: 5)
Pleasant experience with Alpine Ductless. From my point of view, they are a company that cares about their reputation and their work. After the install, which went very well, I expressed concerns from one of my units and it’s effectiveness. After speaking with Cory, he agreed to come out and take a look and determined that the unit needed to be moved. He and I worked out a day for him to move the unit and did so promptly and in a timely manner. I would recommend this company for ductless heat pumps. -
Review 58 (2020-10-21 - Rating: 5)
We had an excellent experience with Alpine Ductless from the initial contact to the bid to the installation. They kept their appointments and the folks that came out to do the work were careful and skilled and efficient. And we love our new mini-split! -
Review 59 (2021-05-07 - Rating: 5)
Very impressed with the customer service, communication, and installation. The staff were very careful, considerate, pleasant, and professional. Matt was honest and provided great education and information. After a not-so-great experience with a competing company, we plan to use Alpine only for these services. -
Review 60 (2020-12-13 - Rating: 5)
Their phone customer service rep has always been very pleasant and helpful. Our appointments have been quickly scheduled. Their techs are on time, very professional and courteous and have always solved and repaired the very few problems we’ve had. We’re very happy we chose Alpine for our ductless heating & cooling system. -
Review 61 (2024-01-04 - Rating: 5)
Mathew did a great job on the new Outdoor unit installation. He was knowledgable and very professional. Install went smooth and heat was on very quickly. -
Review 62 (2024-10-25 - Rating: 5)
Excellent customer service. Great follow-up and well above average support. Highly recommended! -
Review 63 (2020-02-05 - Rating: 5)
Im an energy efficient homebuilder and have used Alpine Ductless to install ductless heat pumps in the last 5 houses that Ive built. They also installed a Heat Recovery Ventilator on my most recent house. They are great. Excellent installers and all the heat pumps are quietly doing their job all over town. The one time we had a mechanical problem they came right out and replaced the defective head unit at no charge. Great service. Highly recommended! -
Review 64 (2024-04-16 - Rating: 5)
This is the best heating company. The staff is amazing. The service is quick and efficient. They had the best price for our job by far. I could not recommend them more highly. -
Review 65 (2023-01-09 - Rating: 5)
During initial consultation, the recommended option for my small home was a single indoor unit—Rhett said it could easily heat my small home. And he was right! Rhett spent time with me, answering questions and making sure I understood options. Jason, the installer, was professional, efficient and explained the system operation in a simple yet thorough way. Highly recommend Alpine. -
Review 66 (2018-02-12 - Rating: 5)
From sales to service weve had nothing but a great experience with alpine ductless. They help us with rebates, equipment selection and complete installation. We had them install a system in our home. Everything works so well that we had them put a system in our business. Everything worked out Flawless in both installations. I would recommend them to anyone five stars -
Review 67 (2024-01-10 - Rating: 5)
Janette &Cory, thanks so much for your great service. Yesterday I was having problems w units after a power outage. I called and Matt right away sent electrician to resolve the issue! You guys and your company are 5 STAR DELUXE in all ways! Thanks, Steve -
Review 68 (2018-12-05 - Rating: 5)
We recently had a Mitsubishi Ductless Heat Pump installed in our home by Alpine. They did an awesome job! Not only did everything go without a glitch from contact to installation, but they were very professional, prompt, thorough and did impeccable work. They also came in at the best bid. Highly recommended! -
Review 69 (2019-12-23 - Rating: 4)
I needed to get a new furnace last month and Alpine Ductless was one of 3 companies that gave me an estimate. I chose them because they had the best deal and could put in my new system with a quick turnaround. I am comfortable and can set my thermostat on my cell phone! The technicians were professional and took great care with my home. Thanks, Alpine Ductless. -
Review 70 (2020-01-15 - Rating: 5)
While there were a couple bumps in the road with simple communication from the office, the job was affordable, the group assigned to install the system were efficient, tidy, and respectful. Overall the process was effortless on my end and they have the best warrantee for both product and install that provide me with much piece of mind for the next 12 years. I would highly recommend alpine. -
Review 71 (2022-04-26 - Rating: 5)
Technician Jason showed up on time. He parked his van, immediately introduced himself with his Alpine Ductless folder in hand and began explaining the installation process. We discussed placement of the various components and he began to unload and prep the unit for install. Within a few hours, Jason fired up the heat pump and proceeded to teach me how to use the remote control and all of the functions of the unit. He cleaned up the work area, removed the finger prints off of the cover and loaded up the packing material in his van. I would recommend Jason and Alpine Ductless for your ductless heat pump needs. I would like to thank Matt Tobin for recommending and facilitating the process to get the 15000 btu Daikin Aurora unit that was installed in our house. And last but not least, Tyson from Reliable electric did a fine job getting the electrical circuit set up in our panel to power the heat pump. He went out of his way to make it work in our 1960s home with minimal clearance in the crawl space. -
Review 72 (2017-10-06 - Rating: 5)
Love this company!I had two systems installed in our home.Super efficient, quiet, only maintenance is to rinse filter monthly, takes 5 minutes.I have saved $ on our electric bill.LADIES it handles the change of life like no other, I can go from hot to cool in seconds all the while cooking up a storm!Friends have mentioned they love the air in our home,Dusty & the guys made the install seem so simple. They came well prepared with everything needed for the job, they were on time, happy to do the work, they cleaned up really good after themselves as well.Best company we have had in our home in 19 years.I would highly recommend this company. -
Review 73 (2024-03-30 - Rating: 5)
Estimator, office staff and installers were all helpful and pleasant people to deal with and the whole experience couldnt have been better. We feel very good about the system they installed. -
Review 74 (2020-03-20 - Rating: 5)
The salesperson Matt was unbelievably helpful in deciding the best system and design for my house. He took the time to get the right system for my needs and budget. Matt even went to the City to double check on current code regarding placement of the outside unit. That allowed for a less expensive and more efficient system.Honest and highly competent, I highly recommend Alpine Ductless. -
Review 75 (2019-02-27 - Rating: 5)
So grateful for the recommendation of Alpine Ductless. Linda, the salesperson, was fabulous at explaining all of the options and answer all of the questions to make the best decision. I love my heat pump!As others have said from the start to the finish Alpine Ductless is an excellent company to work with. The subcontractors were efficient and timely for the installation. -
Review 76 (2019-06-14 - Rating: 5)
I had been researching heating and cooling systems for a while, never quite ready to sign a contract though. At the Tacoma Remodel Show I found Alpines booth.The brochures and information shared was worthwhile and encouraging. I met with Linda H. she handles the dimensions and configures what could best meet my needs. Linda provided the Best, Better and Good options in HVAC for my house. Linda then explained how the system would fit in my home. We looked under the house, in attic spaces and around the exterior. She left me with a visual that set me at ease. I went with the best, the price difference was minimal and when the Install Crew came on time, permits in hand. They were extremely professional, clean, concerned and aware of carpeting, finished drywall, etc. They vacuumed up after themselves and left the house cleaner than when they arrived. They gave me hands on presentations of each component, maintenance and cleaning, the booklets for each unit. They cared and stood behind their work.Reliable Electric did the electrical connections and everything passed inspection, both Mechanical and Electrical. I made the right choice, I hired the Best. I dont usually recommend a company, because Im usually disappointed with communication of the contractor or see flaws in craftsmanship, or they depart before the job is completely finished. So I do not hesitate to say I have had the best experience with Alpine and the men and women who make this company great and I will use them again for my rentals. -
Review 77 (2022-08-02 - Rating: 5)
Alpine Ductless H & AC from sales through installation was easy to work with other contractors to add minisplit to my cabin. They responded quickly and efficiently to requests and problems that arose. It was a pleasure working with this company and their mechanics. -
Review 78 (2022-11-30 - Rating: 5)
Alpine provided superior equipment at a lesser cost than other more conventional systems. Installation was efficient and quicker than scheduled. Totally satisfied, especially with the 12 year warranty -
Review 79 (2018-06-25 - Rating: 5)
UPDATE: The owner called me and apologized for not completing the joband he personally came to my house and finished the work. He took accountability for the job not being completed and the miscommunication. From my perspective thats exemplary customer service! The owner told me that he was upgrading his processes and systems so that this type of mishap shouldnt happen.In summation: Great customer service, excellent work and pricing. Id do business with them again, especially after theyve upgraded their business systems. Wonderful people to do business with.To be fair, were quite a ways out of Alpine Ductless territory, about an hour drive without traffic. So its difficult to get to our home from their office. BUT, we did do business with Alpine Ductless and had them install a whole home air handler with a Mits Heat Pump. Even thought thats not their bread & butter they did an awesome job, and were extremely happy with the system after 3 months. Great to deal with, pleasant and did great work. Very fair prices for a very nice system.Where Im not pleased is the followup to finish the install. We had our gas furnace removed and needed to have the exhaust pipe (water heater exhaust shared same ducting) capped. Its been 3 months and Alpine Ductless hasnt finished the duct work. Its taped with black electrical tape - which wont pass city inspection. Ive contacted them a couple of times to get the job refinished. Promised a couple of dates and nothing. Still waiting. While this is a small detail, its important to finish the job right and get the work inspected. Poor follow through. Ill probably finish the duct work myself just to get city inspection passed.I made the mistake of paying the full amount without the job being fully completed. As Alpine Ductless was so easy and good to work with I didnt think there would be any problems wrapping up the installation.In summary; Great company to work with, fair pricing and great workmanship. Just be sure your job is fully completed before you pay the full amount. -
Review 80 (2017-10-11 - Rating: 5)
From A to Z, my experience with Alpine Ductless was awesome! Their sales force to installers are very knowledgeable and professional. Even though other companies recommended more elaborate systems for considerable more money, they made the best recommendations for our home at the BEST price. They were here when they said they would be, did what they said and cleaned up impeccably after themselves. The owner even came out to do the finishing touches and trained me on operations. He has chosen a team of mature and professional employees that is rarely seen nowadays and its quite obvious that they are well taken care of by him. The product that they selected for us out performs our expectations and we are thrilled to have finally made the decision to add ductless air/heat to our home. You cant go wrong with choosing this company to take care of your needs! -
Review 81 (2023-06-05 - Rating: 5)
Very professional from start to finish! Rhett their sales person was great, Josh (installer) fantastic job at communicating with Cory when WiFi adapters didnt show up (thanks Cory for taking time out of your day to drop them and have a quick chat). -
Review 82 (2023-01-25 - Rating: 5)
The estimator took time to explain things to me. He answered my questions and did not make me feel dumb for asking them (not something the 3 other companies I got bids from could quite live up to). He called me when there was a chance he could be up to 5 minutes late. In the end there was a cheaper option but it would not have been as thorough with heating each of my daughters rooms. The job was done well. The company cleaned up well when they were done and were courteous to myself, my family and my dog. -
Review 83 (2020-09-04 - Rating: 5)
The job site was way out in the country yet all the appointments were kept and were on time. I had the installer run all the lines and piping in the wall and was not charged extra. Everything went as planned and in a timely manner. Covid pecautions were also followed. This was my fourth ductless heater installed by Alpine Ductless Heating and Air Conditioning. I highly recommend this company. -
Review 84 (2021-08-16 - Rating: 5)
They were prompt in contacting you for a consultation visit. Very knowledgeable on the different types of units. Since they specialize in ductless heating you get great deals plus they do all the rebates for you. I’ve had the ductless for a month now and both my dog and I have been loving the AC. I highly recommend this company since they are informational but not pushy salesman like others I found. The installation was quick and they work with you for best location since it’s your home. -
Review 85 (2018-02-03 - Rating: 5)
Alpine Ductless was fantastic from beginning to end. They made the purchase of a Ductless heat pump through the city of Tacomas conservation rebate plan easy. They supported me through the whole process and then provided a very clean install in only a few hours. It has changed our house for the better. -
Review 86 (2018-05-22 - Rating: 5)
I love Alpine Ductless! They were friendly, courteous and did everything they said they would do. I love their product, the placement, and their installment. They talked through with me what they would be doing and when they would be here. Things went exactly as planned and I could not be any happier with them. If we ever move and need another A/C unit, I will be calling them! I would definitely recommend them for your needs. -
Review 87 (2023-04-02 - Rating: 5)
We are incredibly happy with the ductless system and the customer service. 10/10 will recommend to our family and friends. -
Review 88 (2018-02-12 - Rating: 5)
We got three bids for a ductless system and Alpines beat the other two by around $1,000. The guy who came out to do the bid , Noah, was friendly and knowledgeable. The two guys who did the installation did so quickly and cleanly. We would not hesitate to recommend Alpine Ductless to our friends and family. -
Review 89 (2020-01-06 - Rating: 5)
Highly recommend. We put in a Daiikin Ductless system in a rental. The company supported us from beginning to end. The system is working great. Linda gave us a good price. Cory the owner is knows everything and gave us all the tips on how to work the system for best results. We are Very Happy! -
Review 90 (2024-09-28 - Rating: 5)
Jason came out and did a good job checking and cleaning my unit. -
Review 91 (2020-02-13 - Rating: 5)
Alpine Ductless helped us diagnose our old system which was not working well, then they helped us make a decision on a replacement for our particular needs.Beginning with Matt who evaluated and discussed with us our needs, to Tyler who returned to help make adjustments to our baffling system, the customer care is professional and personal.We are very pleased with the service that Cory and his team have provided us.Randy -
Review 92 (2018-12-12 - Rating: 4)
Would have given 5 stars for Noah & the install. Before all workmen leave the home after install, the two inspections should be set up and then later confirmed by email or phone by a representative from your company.The installers asked me what date worked and I gave them a date. Apparently only the mechanical inspection was done, so I had to take another day off for the electrical inspection. In addition the consumer should be told your company will send in the warranty information. -
Review 93 (2024-11-21 - Rating: 5)
Had a split ductless unit that was malfunctioning. They sent out two technicians, who were able to get it running in short order. When they realized that it was still not performing at its maximum, they came back and did what was needed to get the unit working perfectly! Thanks, Alpine! -
Review 94 (2018-02-04 - Rating: 5)
We had the first wall unit installed in the living room in 2014. The Rep made the whole process a breeze. So in 2017 we had wall units installed in each of the bedrooms. The wall units are wonderful, it was a great investment. I did not need to coordinate with different contractors...Alpine did all the work. It took less than two days to get everything installed. Our home is comfortable all year long and my electric bill has decreased. -
Review 95 (2017-04-14 - Rating: 5)
We met Noah with Alpine Ductless during the Tacoma home show while looking at ductless systems for a house in Port Townsend. He was very knowledgeable and professional, but they didnt go as far as Port Townsend. After receiving several good bids I called Noah to ask his advice. He was so generous in sharing his experience and opinions, especially since we couldnt give him the business. I will never forget how he helped us out, and hope that there might be a time when we might be able to do business with this gracious, knowledgeable person. Alpine is fortunate to have such a quality person representing them. Thanks Noah! -
Review 96 (2023-02-01 - Rating: 5)
Laura did a deep clean on our units and tested the outside unit to make sure it is up to specs. The service was amazing and Laura does a fantastic job and has a super attitude. I would highly recommend her service. -
Review 97 (2020-07-18 - Rating: 5)
Matt came out and explained all my options, how the different models would work, and answered all my questions. He took his time helping me walk through how everything would work. I am still considering all my options but I promise you Alpine Ductless and Matt are a GREAT place to start. Honest and informative as well as transparent, all very important factors for home improvements. Give them a call (ask for Matt, hes great) and get your information! -
Review 98 (2020-12-24 - Rating: 5)
I switched from electric base board to ductless heat pump and can not believe what a difference it makes in my house! The heat is steady and evenly distributed. Extremely quiet operation. Takes up a small amount of upper wall space inside with the heat pump portion outside. Conversion done in about 5-6 hours total, including electrical work. Installer and electrician were professional and friendly. Wish I had made the switch years ago. Highly recommend. -
Review 99 (2019-06-07 - Rating: 5)
The service was fast and easy they worked with my wife and family incredibly well. The pricing was well put together and everything was explain upfront with no hidden fees or confusion about warranties or what needed to happen. Very happy over all the the plan they put together is keeping my house warm! -
Review 100 (2018-02-11 - Rating: 5)
Great Job! The installation crew was quick, efficient and professional, capped off with a thorough review of the DHPs features and remotes functions. When a King County inspector wrote up a change order (for a minor issue on wrapping the exposed supply lines with additional insulation), Alpine dispatched a crewman to Vashon right away. And our DHP matches the very high efficiency expectations represented by the salesman. Were so pleased that we took advantage of Alpines refer a friend offer, and that person is also happy with his choice & the service. -
Review 101 (2020-01-14 - Rating: 5)
Corey has provided excellent service to our family. He is always available and even adjusts his schedule to address your needs as soon as possible. Recently, when faced with a perplexing problem, he enlisted a manufacturer rep to help out. They were able to determine that our system had been installed incorrectly, saving us another replacement of it. Corey is knowledgeable, professional, and an incredibly polite individual. I would highly recommend him to anyone. -
Review 102 (2019-04-11 - Rating: 5)
Matt Tobin, our sales person had infinite patience with our questions and deliberate decision making process. We shopped other ductless places and the attention Matt gave us made the decision easy. The installers were great too. They didnt know how the remote wifi control worked on one unit so they learned what the problem was and came back out when it worked for me to correct the issue and teach me how to use it. I cant ask for more... hope to never have to use it, but the warranty sounds bulletproof to boot. -
Review 103 (2020-12-31 - Rating: 5)
Friendly and quick install technicians. Whole process was smooth.My only complaint is that I wish Id installed a ductless systems years ago. Our house is comfortable at all times and I no longer have to tend the wood stove. -
Review 104 (2024-01-05 - Rating: 5)
Manny was very polite, informative, and thorough. It was a pleasure to have our whole home surge protector installed by him. -
Review 105 (2021-05-14 - Rating: 5)
Very impressed with how they tackled what turned out to be a pretty ornery repair situation. Cory (the owner) made multiple trips out to resolve the problem. It took an inordinate amount of time to fix the issue and Cory was very upfront, honest, and fair about it. Im very happy how it was handled and highly recommend this company. -
Review 106 (2023-02-03 - Rating: 5)
Laura is the absolute best technician. Shes professional, in every way. Her personality is fantastic and she is kind, thoughtful and wonderful to be with and in my home. I look forward to seeing her again. -
Review 107 (2020-02-11 - Rating: 5)
Such an amazing company! From the initial consultation to the installation we had nothing but good vibes from these guys! Super friendly and did an awesome job! Love our new ductless heating/cooling! -
Review 108 (2023-02-02 - Rating: 5)
I had a ductless system installed with my home remodel. The entire service team from telephone calls with Gail to sleuthing out my quirky house thermodynamics with Mathew and Cory has been fabulous. -
Review 109 (2020-02-14 - Rating: 5)
Alpine Ductless was professional and courteous. They provided clear information about their services and products. The installation technicians were very tidy and provided a finished product that works efficiently. -
Review 110 (2021-05-09 - Rating: 5)
Would highly recommend! They are very professional and respectful, and even changed their installation plans to accommodate a specific request from my husband. I was very impressed with their quality of work and would definitely use them again. -
Review 111 (2020-02-14 - Rating: 5)
Great company. Did the work on my ductless heat pump in reasonable amount of time. The heat pump does all they said it would! Very happy with my experience with Alpine. -
Review 112 (2021-03-27 - Rating: 5)
Very professional and reliable from initial site visit to installation. Clean, tidy, no fuss. I highly recommend them, just as they were to me!! Love my ductless and cannot wait to drive out the A/C this Summer!! -
Review 113 (2020-08-22 - Rating: 5)
I called, our salesman Rhett came out listened to what we wanted from a new system. Took measurements, told us what to expect and we have a great system and it is doing everything we hoped and more. Alpine takes care of everything. -
Review 114 (2022-05-03 - Rating: 5)
Received a complete estimate on several units. Installation was timely and the crew was very professional and efficient. Very pleased with the entire process. Wouldn’t hesitate to recommend this company. -
Review 115 (2023-03-14 - Rating: 5)
Laura was a delight to work with. Aho’i was able to work around and with her, enjoying intelligent conversation as she cleaned our ductless system. Just the most professional worker, competent, hard-working. -
Review 116 (2020-09-09 - Rating: 5)
We had a ductless unit installed in our home. They were very flexible with us and amid the coronavirus they were very professional and safe. We love our ductless, especially this first summer on those hot days. -
Review 117 (2024-09-26 - Rating: 5)
Alpine Aire helped us with my mother-in-laws cooling and heating. -
Review 118 (2019-11-06 - Rating: 4)
Alpine did a nice job and really am liking the ductless system. Might not save much money, but my house feels much warmer. Plus Ill have A/C next summer. So well worth it. The only concern was how the electrical wiring was installed. Aase Asked to instlall on the outside of the wall instead of underneath and agrreed without thinking much about it. Now I really really wish Id said no way! But oer all still happy with it. Rarymond -
Review 119 (2018-12-05 - Rating: 5)
Its been three and a half years since we first had our Fijitsu ductless unit installed by Alpine Ductless H/AC and we have been impressed with their service as well as the efficiency of the ductless unit. Thanks folks! -
Review 120 (2024-01-10 - Rating: 5)
We greatly appreciate response from the service department and outside tech who had a fuse in his van and able to the service and able to provide heat for my parents ! -
Review 121 (2016-11-21 - Rating: 5)
We found Alpine Ductless to be first class in every respect. They were throughly professional, personable and do what they say when they say they will do it. Dusty is especially great to work with. -
Review 122 (2019-09-19 - Rating: 5)
From first call through inspection the experience of having a ductless installed by Alpine was nearly effortless. Seriously, effortless and enjoyable. Never felt like a number and I couldnt be happier with the results. -
Review 123 (2019-06-08 - Rating: 5)
Best price of three bids. Did exactly what they promised. Made sure we were comfortable with the system. Best of all, our heating bills dropped by two thirds with the doubtless heat pumps. -
Review 124 (2018-08-15 - Rating: 5)
Alpine was great, they explained everything well and I love my ductless heating and cooling system! They even cut me a $100.00 check for referring someone else. -
Review 125 (2019-06-07 - Rating: 5)
Matt came up with the best design solution for my rather awkward space; all of Alpines people were reliable and easy to deal with -- and now I have a visually inconspicuous, effective heating and cooling solution in time for summer! -
Review 126 (2019-04-16 - Rating: 5)
Great technical advice, great installers, great price. Took a little less than 2 days for the entire install. Would highly recommend Alpine. -
Review 127 (2021-08-18 - Rating: 5)
Michael and the electricians were awesome! We had a few changes and Michael went over them with me, making sure I understood everything and it was clear. I couldnt be happier with my purchase, just wish i would have done it sooner! Thanks guys! -
Review 128 (2024-03-12 - Rating: 5)
They installed our Heat Pump over a decade ago, still best service in town! Thanks Mathew -
Review 129 (2024-12-09 - Rating: 5)
Excellent job thank you Alpine Ductless. -
Review 130 (2023-01-10 - Rating: 5)
I highly recommend Alpine. I got multiple quotes last year from local businesses for a small ductless mini split for a 400sq ft space. Alpine was the so friendly, collaborative, took extra time with me and didn’t tack on additional charges other places did for the same work. They installed my unit last week and were on time, finished as estimated, no surprise costs, and they troubleshot any minor install hurdles so graciously! I was incredibly impressed with everyone on their team over these past months from start to finish. What a wonderful team. Thank you Alpine!!! -
Review 131 (2024-01-05 - Rating: 5)
Manny the electrician came out to our house and very quickly fixed the electrical issue with our mini split. -
Review 132 (2023-07-18 - Rating: 5)
I highly recommend Alpine. Mathew has gone above and beyond to help us! Great customer service, on time and very helpful 👍 -
Review 133 (2019-08-10 - Rating: 5)
It was a pleasure working with ALPINE DUCTLESS. I had a unit put in the living room 2017. I was so pleased that I had the 4 bedrooms done June 2019. -
Review 134 (2020-12-15 - Rating: 5)
We had to get our heat pump serviced (after using it for over 5 years). They were super helpful and professional. The technician was very nice. -
Review 135 (2020-08-28 - Rating: 5)
Great service. Explained choices throughly. On time for installation and really good customer supporter using the new system. Very professional and personable. Highly recommended. -
Review 136 (2020-01-15 - Rating: 5)
As the weather gets colder we have started using the new system. The install went well and the unit is working fine. So far so good! -
Review 137 (2019-10-11 - Rating: 5)
Great overall experience with Alpine. If youre thinking about doing an HVAC upgrade, give them a call. -
Review 138 (2022-11-28 - Rating: 5)
Really love the product. The install went smooth. very professional and clean. Very pleased with both the company and product. -
Review 139 (2024-03-11 - Rating: 5)
Alpine Ductless exceeded my expectations! From initial inquiry to final installation, their team was incredibly helpful and efficient. Not only did they deliver top-notch service, but their pricing was also affordable. I highly recommend Alpine Ductless for anyone seeking reliable heat pump installation. -
Review 140 (2024-04-20 - Rating: 5)
Two good guys did their best to instruct us. Give them a raise ! -
Review 141 (2020-10-19 - Rating: 5)
Very professional. Great prices compared with competitors. Ductless heating/cooling is the way to go. Our place warms up quick. -
Review 142 (2024-01-18 - Rating: 5)
Our experience with Alpine Ductless was amazing! We needed some electrical work done same day and Manny made it happen! Not only did he come same day but he was very professional, respectful of our home, willing to answer any question I had, and he did excellent work. I highly recommend this company. -
Review 143 (2023-12-13 - Rating: 5)
Alpine Ductless just installed a Daikin ductless heat pump with three indoor heads in our home. Jason, Justin and Manny did an amazing job! They arrived promptly and finished exactly when they said they would (which was even earlier than I originally expected). I liked that they removed their shoes upon entering the house (since we have carpeting) and cleaned everything up when they were done. Upon arrival, Jason reviewed everything they were going to do, then once they finished, he gave us a thorough lesson on how to use the system and answered all our questions. Im so pleased with how comfortably warm and quiet the entire house is now, in contrast to our old noisy, inefficient electric wall heaters. Also, a shout out to Matt, our salesman, for providing us with all the options, detailed explanations and very competitive quotes. Im very glad we chose Alpine Ductless. -
Review 144 (2024-05-16 - Rating: 5)
You know youre in good hands when Alpine Ductless services your unit. The care and attention is top tier. -
Review 145 (2023-03-27 - Rating: 5)
Was pleased with the product, sales, service and installation. Everyone was knowledgeable, polite and responsive. -
Review 146 (2021-08-19 - Rating: 5)
Install of Minisplit system, the techs were there on time and the install was professionally completed in a timely manner. Excellent job -
Review 147 (2019-12-26 - Rating: 5)
Great people made sure I knew how everything workedSo far the system they installed is perfect for my home❤️ -
Review 148 (2020-12-16 - Rating: 5)
Great company, great people, and exceptional service. Everyone I dealt with was professional, knowledgeable, and personable. Would highly recommend! -
Review 149 (2024-05-03 - Rating: 5)
Nate was very thorough and knowledgeable. Great job! -
Review 150 (2018-02-01 - Rating: 5)
Very good customer education. Excellent products. Careful installation. Outstanding warranties. -
Review 151 (2023-01-09 - Rating: 5)
First, the Alpine Team installed our ductless system, and we had a great experience. We love the ductless system so much! Then, we found out that they were doing generator installations as well. We were in the market for one, and we knew right away to give Alpine a call. The entire team left us with another amazing experience, and everyone on the team was so kind and genuine.I would recommend Alpine Ductless to anyone considering these services. We are so happy with everything. -
Review 152 (2024-01-19 - Rating: 5)
Great service. I highly recommend them. -
Review 153 (2019-03-02 - Rating: 5)
Great, honest local company. Easy to work with and excellent customer service. Highly recommended. -
Review 154 (2024-02-02 - Rating: 5)
On time, prepared, clean, thorough. Pleased with the service -
Review 155 (2018-02-08 - Rating: 5)
Very professional all the way through the process. Exceptional installation Dept. Highly recommend them to all. -
Review 156 (2020-02-01 - Rating: 5)
Very helpful, I called with a problem specific to a brand they service, they walked me through the issue to avoid a service call. I will use them when I need service. -
Review 157 (2022-09-09 - Rating: 5)
This is my third home and every one of my homes needed new A/C at some point. Alpine by far provided the best service! They arrived on time and had a great team who worked diligently to complete the install in one day! This house was unique with its trusses so some engineering was required to run the lines and they problem solved with their team of experts on the spot! Highly recommended ! -
Review 158 (2022-08-02 - Rating: 5)
All the folks involved with this from sales to installation were fantastic people. No BS at all. My sister used them few yrs back and loves her ductless system.Matt sales repJason Alpine installerLuke ElectricalThank you all, this last heat wave proved HOW MUCH I needed this. -
Review 159 (2020-12-21 - Rating: 5)
Understand what it takes, willing to work through the special issues of a forties home (lath/plaster). Love Dalkin. -
Review 160 (2024-01-10 - Rating: 5)
Excellent communication, timely service, true pros who get it! -
Review 161 (2021-03-04 - Rating: 5)
Our experience with Alpine was excellent! From initial contact for an estimate to completion of the installation of our Ductless Heat Pump we received friendly and knowledgeable services done in a professional manner. Pricing and warranty were the best we found over 4 different estimates. The system is working well and cut our electric bill by almost 50% compared to the month before installation, despite the most recent month being 3 degrees colder on average. Thanks!! -
Review 162 (2020-03-12 - Rating: 5)
All the staff were polite and very helpful. They helped me understand the product that would work best for me as well as finding me the most affordable deal for my household. The office organized things so well I didnt have any trouble with scheduling what was needed, it was so easy. They did a great job installing the equipment as well. Clean and professional.The are a great local business that I would recommend to all my friends and Family. -
Review 163 (2023-05-10 - Rating: 5)
Alpine helped my family out in a pinch. They were friendly and efficient! -
Review 164 (2018-12-02 - Rating: 5)
We are very happy with our new heat pumps—and with the service Alpine Ductless provided from start to finish. All our questions were answered prior to having the units installed.The installation was done correctly and passed final inspection without a problem. The team who did the install were friendly and professional and got the job done faster than they had estimated.Now we have been using the heat for 2 months and have significantly lower heat bills than we had last year, while maintaining the house at a much more comfortable temperature. In our detached garage, which we use as a workshop, we can keep it at 50 degrees most of the time, and then bump it up to 70 when were going to be working. It heats up in 15 or 20 min. Amazing. -
Review 165 (2019-01-23 - Rating: 5)
Great customer service, speedy install and quality workmanship. -
Review 166 (2018-11-05 - Rating: 5)
Very happy with my decision to go with Alpine Ductless. I met with and received bids from 4 companies - Alpine staff impressed me with their product knowledge and their on-site assessments to help me select the ductless units and locations for the install. Pricing was fair, installation went smoothly, and the Mitsubishi units we selected are great. Thanks, Alpine, for providing a great product and service! -
Review 167 (2024-09-30 - Rating: 5)
Good experience with Alpine. The installer - Michael - was thorough and professional. He explained everything to us and was very patient. We called with questions after installation and he was prompt and helpful in his response. -
Review 168 (2023-02-16 - Rating: 5)
Super company to deal with. I will only use them for my heating needs! -
Review 169 (2018-02-07 - Rating: 5)
Alpine Ductless installed (2) 1200 BTU Fujitsu mini-splits with ducted air handlers installed in the attic. Alpine did an excellent job despite a manufacturing issue with a Fujitsu mother board. After a wonderful effort at troubleshooting and identifying the manufacturing issue, Alpine installed the system flawlessly. The system reduced my electric bill by 50%. I am very satisfied with Alpine Ductless. -
Review 170 (2021-08-12 - Rating: 5)
This was the most professionally installed HVAC system we ever experienced over 4 homes. If you need a ductless system, this is who you need. They specialize is ductless only and are the best at it period! -
Review 171 (2019-03-12 - Rating: 4)
We are very pleased with the work done. Our unit heats the entire house. With the cold we had there was comfort in our home. The sales person we had was very helpful in explaining how the unit works. -
Review 172 (2020-12-15 - Rating: 5)
The technician arrived on time was masked and very courteous and efficient. All protection for surroundings was excellent . We are very satisfied with the cleaning he performed -
Review 173 (2019-09-19 - Rating: 5)
No company has ever provided better service to me than Alpine Ductless. From initial quote to final installation, they were upfront, responsive and just a joy to work with. Pick them! You won’t be sorry. -
Review 174 (2021-05-15 - Rating: 5)
Alpine was very helpful and very fair priced. They were very easy to work with and coordinate a time to complete the ductless install -
Review 175 (2022-07-28 - Rating: 5)
Alpine was fantastic from evaluation to installation! I couldn’t be happier! -
Review 176 (2024-04-11 - Rating: 5)
Great! Friendly people, good work! -
Review 177 (2019-04-10 - Rating: 5)
I first met Alpine at the Home and Garden Show in Tacoma. Talked to them about wanting a ductless heating and air system in my house. I recieved excellent customer service from the gentleman that gave me an estimate and the gentleman who installed the system. I will definitely recommend Alpine Ductless to anyone in need. -
Review 178 (2020-10-18 - Rating: 5)
Everything was top notch all the way from working with the Sales Rep, the Installers and the Alpine Ductless Managers and Office Staff! Im loving the wonderful, gentle and even heat of the Daikin Heat Pump. Thanks Alpine! -
Review 179 (2024-12-23 - Rating: 5)
Great outfit -
Review 180 (2018-05-18 - Rating: 5)
Very professional and personable staff! I would not hesitate to recommend or use their services again. -
Review 181 (2020-12-17 - Rating: 5)
Great experience, and very happy with their work. -
Review 182 (2019-03-06 - Rating: 5)
Great experience from the sales process through installation. -
Review 183 (2020-12-19 - Rating: 5)
Alpine Ductless installed a ductless heating/ac system in my home. -
Review 184 (2018-02-07 - Rating: 5)
The salesman was nice, the installer did a good job...no complaints here -
Review 185 (2018-02-06 - Rating: 5)
They were fabulous I would recommend everyone to contact them. -
Review 186 (2018-05-21 - Rating: 5)
Very professional. Made sure the system we were requesting was the right fit for our home. Cleaned up when they were done. -
Review 187 (2023-08-22 - Rating: 5)
Everything went as expected. -
Review 188 (2023-12-27 - Rating: 5)
Prompt service. Capable people. -
Review 189 (2021-12-07 - Rating: 5)
They performed excellent work -
Review 190 (2019-07-06 - Rating: 5)
Great local company, superb service. -
Review 191 (2020-12-12 - Rating: 5)
Great people, timely, professional. Efficient -
Review 192 (2019-09-26 - Rating: 5)
They were friendly, prompt and helpful.