Barlow Service Experts

Photo of Barlow Service Experts

Located in Ogden, Utah

Address: 2869 Commerce Way #1, Ogden, UT 84401, United States

Phone: +1 801-621-2725

Rating: 4.8

Services

  • On-site services
  • Language assistance
  • Repair services
  • Appointment required

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Air conditioning system supplier
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier
  • HVAC contractor

Photos

Comments

  • Review 1 (2024-12-05 - Rating: 5)

    Trent Hoffman serviced our furnace previously, and we were highly satisfied. So when my furnace was showing we could not figure out; so we called the company and requested Trent again because of his knowledge. He came and promptly discovered the problem and stayed and fixed it until late in the evening. We were more than satisfied with his work ethic and his expertise. He is someone we would thoroughly recommend to anyone. Thanks do you Trent!

  • Review 2 (2024-12-11 - Rating: 5)

    Lost power last night. When power was restored the thermostat was blown. Called the Barlow office this morning and Trent was here before 11 even a little ahead of the appointment time and had me up and running in a half hour. Awesome service as always and awesome tech as always. You guys are the best. Thanks Trent and Barlow.

  • Review 3 (2024-10-17 - Rating: 5)

    Barlow has serviced my furnaces, a/c units and water heaters for as long as they have been in business. They have installed two furnaces and two a/c units in my home. I have always found their techs to be knowledgeable and highly skilled and provide top service. They have satisfied all my heating and a/c needs. Darren has shown and taught me things about my water heater that I didnt know. The service that Barlow provides is worth every penny. I have the confidence that my home is well taken care of.

  • Review 4 (2024-12-02 - Rating: 5)

    My experiences with Barlow Service Experts have generally been very positive. Such was my experience with Ty; the service technician I had today. He seemed to troubleshoot well and was thorough in his explanations regarding problem resolution. I found him to be helpful to my understanding of the challenges presented by my furnace and the options available to their resolution.

  • Review 5 (2024-11-21 - Rating: 5)

    Christopher was great with his communication about what was wrong with our furnace and how he was repairing the furnace. We have used Barlow for years to maintain both our furnace and air conditioner. Barlow is proactive in scheduling regular maintenance visits. I would highly recommend their services.

  • Review 6 (2024-08-08 - Rating: 5)

    14 years ago we decided to go with Barlow for an install of central air. They gave us a great price on the new furnace and new ac unit. Itā€™s still running strong. Iā€™ve called a couple of times for regular maintainable and Iā€™m truly blown away by their customer service. They are friendly, professional, and stand by their work. Iā€™d refer them to my mother, grandmother, and best friend.

  • Review 7 (2024-12-10 - Rating: 5)

    Barlow installed our heater and air conditioner today. A few days earlier, they inspected our furnace and found a gas leak. They were quick to get us scheduled for replacement and even provided us with space heaters. The two gentlemen who came to do the install were kind and worked efficiently to get the job done. I definitely recommend this company.

  • Review 8 (2024-08-11 - Rating: 5)

    I found Barlow Service Experts to be a very professional, reliable and responsive company. After experiencing an issue with my AC unit, they immediately dispatched a technician to troubleshoot the issue. After Jim Murphy ran numerous tests and answered numerous questions, he then recommended replacement of the 27 year old unit. Adam clearly explained all our options and worked up a detailed estimate. They then immediately got me on the schedule for two days later. Chris and Tony showed up bright and early on a Saturday morning to get the old unit out and the new one installed within 5 hours. Great job all!

  • Review 9 (2024-10-30 - Rating: 5)

    Fast friendly service. Ty did an outstanding job fixing my furnace. He was knowledgable and informative. He provided me all options which let me select the best choice. He was able to quickly replace and fix my issue even going the extra mile cleaning and checking other parts. I highly recommend Barlow.

  • Review 10 (2024-12-31 - Rating: 5)

    Professional. Answered all my questions. And did an amazing job. I had two furnaces and two ac installed. They had to deal with the bad rainy weather and the cold. They didnt complain and they didnt leave the house a mess. I appreciate their hard work.

  • Review 11 (2024-10-11 - Rating: 5)

    Im doing the annual plan and theyve come out for my a/c and furnace at this point. They were professional, respectful of my time, and most importantly earned my trust. I felt I could ask questions and they answered honestly and werent out to just get my money. Would highly recommend!!

  • Review 12 (2024-12-11 - Rating: 5)

    Chad and Tony installed a new AC and furnace. They worked at a rapid pace getting right to the job. They were personable and professional but never let up until the job was done. This is my 3rd furnace and AC from Barlow. I was also pleased with the sales consultant, Rich, who presented options best for my situation. It looks like Ill be sticking with Barlow for some time to come. They have worked to solve problems for me over several years.

  • Review 13 (2024-09-11 - Rating: 5)

    We are extremely happy with our HVAC and tankless water heater systems. This company has been very professional. They make regular service visits and kindly remind us its time. Both Chris and Darrin were fantastic. The Barlow team is well organized and has excellent communication with us also.

  • Review 14 (2024-08-06 - Rating: 5)

    Our A/C went out in the middle of a dangerous heat wave, and our house was 82 degrees. After calling Barlow, Chris C the lead installer, came (5 hours early-which was incredible) and had our A/C fixed in no time!! He was even super friendly with my dog who desperately needed his attention. Our house cooled down instantly and it was worth every penny. I would highly recommend them to anyone who needs a speedy repair. 10/5 stars!

  • Review 15 (2024-11-14 - Rating: 5)

    Christopher provided exactly the service we needed. He quickly determined the cause of a water leak from our furnace intake and exhaust pipes. He returned the following day to repair the problem. He was friendly and knowledgeable.

  • Review 16 (2024-09-30 - Rating: 5)

    Darren is an outstanding technician. And performed his services to my satisfaction. You can count him as a valued employee of your organization. He was thorough and did an outstanding job. I rate him as a top technician for your company thank him for his service.

  • Review 17 (2024-12-17 - Rating: 5)

    Barlows service tech, Mason, was on time, courteous, friendly, and performed the check-up in a timely manner. I feel comfortable that our furnace will perform safely and efficiently. Thank you!

  • Review 18 (2024-08-23 - Rating: 5)

    Never a good day when you need to replace 2 water heaters. Ouch! But the Barlow team made it quick and easy. The technicians were very thoughtful and the finished work looks impressive. They even guided us to an option that increased the warranty on the new units to 10 years. Great work, good people, valuable advice.

  • Review 19 (2024-07-21 - Rating: 5)

    Cooling stopped working and Barlow able to come next day and fix my issue. Trent did an amazing job and had it fixed and running very fast. Very professional and great price. Really appreciate them and their service.

  • Review 20 (2024-07-17 - Rating: 5)

    Weā€™ve used a few HVAC companies and Barlow always stands out with very knowledgeable techs and offer the best service. Our ac unit was having problems during the heat wave. We called Barlow and they got us in the schedule super quick. The tech was right on time. We explained what was going one and he knew right away what the problem was. The tech was very experienced and did a great job getting the new part we needed.

  • Review 21 (2024-11-06 - Rating: 5)

    Darren came on Sunday, he is very professional, knowledgeable and personable. Thank you for replacing the hot water tank today and coming out Sunday to diagnose problem. Very grateful for your excellent service!

  • Review 22 (2024-07-06 - Rating: 5)

    Caleb did our service today. That guy is knowledgeable and very sweet. *two thumbs up*Update:On Friday suddenly or thermostat went black and nothing was working. Im really happy with how fast Barlow was able to sent a technician. Riley did not only find the problem immediately, she also had replacement parts available. It took less than an hour and our house started to cool down again. *sigh of relief *

  • Review 23 (2024-11-22 - Rating: 5)

    Trent was very friendly and knowledgeable in helping us unlock our Furniss keypad. He showed us how to do it and gave us an owners manual to our thermostat. He did a great job!!

  • Review 24 (2024-08-08 - Rating: 5)

    Chris did a great job and is very professional, friendly and willing to answer any question you may ask. Chris made sure he was performing a quality service. Very happy once again with the quality of service performed. Its only been 1 year but so far the system and the service that Geoff told me i would get I have received.

  • Review 25 (2024-08-17 - Rating: 4)

    Anthony Peterson and Ike did a very nice job installing a new heat pump system at my house. During the preparation to start the work Anthony inspected the layout and let me know exactly how the installation would proceed. They completed it in one day and left the house and work areas very clean. He also instructed me on the systems operation and answered all my questions. The system works great - very quiet and keeps the home very comfortable.

  • Review 26 (2024-08-05 - Rating: 5)

    When our AC broke, Barlow was quick to respond. Our technician,Ty, called when he was on his was to confirm the service and give an ETA. He was friendly, knowledgeable, and identified the problem quickly. He fixed the issue and we had our AC back within the hour. I will definitely be using them again the next time!

  • Review 27 (2022-02-12 - Rating: 5)

    We had Barlow install a new Furnace, Heat Pump, Water Softener and Tankless Water Heater... Zack, Luis, Jacob, Taylor, Andrew and Robert did a fantastic job installing all of the equipment... Very professional and friendly service... the install was complete in one day... very knowledgeable and answered all of my questions... left the work area clean. I will recommend Barlow and the guys who installed to anyone who needs upgraded HVAC.

  • Review 28 (2024-08-02 - Rating: 5)

    Our technician Ty was super knowledgeable and helped us out so much! We were able to get a same day appointment, and he was able to get our cooling back on. So grateful for all his help.

  • Review 29 (2024-06-25 - Rating: 4)

    Trent and Brock were terrific to work with. They were able to schedule me at the end of their very busy day so that I can get my A/C issue resolved on a very hot day. They explained all my options and were direct in their recommendations. The only thing was they were so fast that I did not really get an itemized breakdown of the costs, but I was willing to spend it for the results I received. I also like Barlows membership experience and service for $10 per month. Thanks again Trent and Brock, I slept well last night!!!

  • Review 30 (2024-10-15 - Rating: 5)

    Chris was great. He diagnosed the issue, checked the rest of the furnace, explained clearly what our options were, and made the repair. Very friendly and super competent.

  • Review 31 (2024-07-13 - Rating: 5)

    Chris was top notch at diagnosing and fixing our AC. Super kind, efficient, and informative about keeping the unit clean. Never used Barlow before but I will definitely be using again the future. From the schedulers to the onsite service it was great.

  • Review 32 (2024-07-20 - Rating: 5)

    I want to thank Barlow and their expert Techs like Ty. Ty risked his health during a heat wave and fixed my AC . Now the the family and I are happy once again enjoying cool air. Thanks Ty from Barlow. Barlow is my first choice for heating and air condition problems....top notch personnel!

  • Review 33 (2024-12-12 - Rating: 5)

    Darren & Victor installed a new water heater, answered all my questions and provided excellent service. Pleasant to work with and performed beyond expectations.

  • Review 34 (2024-05-29 - Rating: 5)

    Our Thermostat started acting wonky. The screen went completely white and then developed vertical colored lines. We called Barlow and they came out the same day. The technician Ty diagnosed the issue quickly. The thermostat was going bad. He replaced it quickly and got the AC flowing again. Ty was very friendly and professional. Great service all around.

  • Review 35 (2024-06-10 - Rating: 5)

    My house was at 85 degrees for three days.I called and the Barlow technicians were here at my house in 2.5 hours.They were thorough, proficient, and very kind.As a new home owner they took their time in helping understand about why my ac unit and my furnace were not properly working. I wan appreciative of their time.Also helped me understand future options of what other options were availableā€¦And shared information on what I can do right now to keep my house at a livable and comfortable temperatureā€¦.I have much better understanding of how to take better of my home.Thank you so muchAs a first time homeowner ā€¦.I highly recommend their services.I would like to personally thank Adam B. ,Trent, and Shawn for their knowledge and their time.If you can request a service team ā€¦They would be it :)

  • Review 36 (2024-04-13 - Rating: 5)

    After several failed attempts and poor service with other plumbing companies. Barlow Service Experts are the real deal. I was able to get a same day appointment and get my service needs in a timely manner. Victor is an awesome technician. He understands what right should look like. I want to thank Geoff, Service Rep, for convincing me to get a filtration system. Loving it so far! Thanks again for the wonderful crew Barlow Service has on hand.

  • Review 37 (2024-12-10 - Rating: 5)

    Chris Harper is was great he replaced blower and found out when he did that it was the ignitor he went beyond to fix I thank him he was great all the tech I have had here have been great but he went above and beyond

  • Review 38 (2024-06-24 - Rating: 5)

    Productive service visit with Trent for Barlow. Along with the regular maintenance tasks Trent (Hoffman) addressed a few areas regarding the efficiency and longevity of our A/C. He was patient and attentive with my questions regarding scenario options for the future of our A/C. We have worked with Barlow for years and the professionalism and patience of their personnel like Trent are the top reasons why.

  • Review 39 (2024-11-14 - Rating: 5)

    Chris arrived on time and was very knowledgeable about my furnace. Answered my questions and helped my set up service for my AC in the spring.Very satisfied with appointment.

  • Review 40 (2024-07-07 - Rating: 5)

    They came out really quick. I was surprised I had a technician come within an hour of me calling on Sunday. Ty helped us out. He was really nice, professional, knowledgeable and helpful. We signed up for their membership program because they offer good deals and services. Thank you!

  • Review 41 (2024-05-20 - Rating: 5)

    We have used Barlow for many years. They are quick, efficient and easy to work with. Our tech Chris came through today and walked my husband through everything, giving great detail of everything he inspected. He gave solid advice on our AC unit, and recommended what we should be doing with an older unit going into the next warm season. 10/10 we would always recommend.

  • Review 42 (2024-08-26 - Rating: 5)

    Barlow has been taking care of us for 25 yrs. Their top notch customer service is above all others. So friendly and trustworthy no matter who comes to my home. Thank you

  • Review 43 (2024-10-02 - Rating: 5)

    We absolutely love Jim! He is so thorough and does an excellent job. We always love seeing Jim and lucky to have him here keeping us clear of problems. 5 stars for sure! ā­ļøā­ļøā­ļøā­ļøā­ļø

  • Review 44 (2024-08-23 - Rating: 5)

    Chris and Spencer did an outstanding job servicing our HVAC systems. Everything was explained and quickly and professionally done. Great job!

  • Review 45 (2024-10-04 - Rating: 5)

    Barlow Service Experts are the best! They got me on their schedule right away. Chris and Adam were on time and extremely knowledgeable. Great experience!!

  • Review 46 (2024-11-21 - Rating: 5)

    We were very pleased with our technicians that installed our new furnace. They were right on time and had it done in about half the time we expected. So far so good!!

  • Review 47 (2024-06-17 - Rating: 5)

    Chris came by today, he was early, very knowledgeable and extremely kind. He helped us fix our issue and offered other tips on other equipment, I really appreciate his expertise and this company, we really trust them. Thank you Chris Haynes!

  • Review 48 (2024-07-25 - Rating: 5)

    I have nothing but praise for Tony and Cody who both went the extra mile to install our new AC/Furnace on the hottest day (so far) of the year. They worked hard to solve all the problems they encountered and were extremely helpful and professional! No one could have done a better job!! If I could give 6 or 7 stars, I would do it! Thank you!

  • Review 49 (2024-08-14 - Rating: 5)

    Rylie is an outstanding technician. She is knowledgeable, meticulous, thorough, and efficient. She provided all the service our system needed and offered recommendations on how to keep everything running smoothly. She also was patient and answered all my questions. I will request Rylie as my technician for all future service calls.

  • Review 50 (2024-06-22 - Rating: 5)

    My family is beyond grateful for Barlow services!! Chis Haynes the technician was very knowledgeable and fixed our A\C quick! We were seriously desperate. Our A/C went out and our house was 90 degrees. I called at 5pm and they were at our house the next day by 12pm. Their competition said they couldnā€™t come for 6 days! Thank you so much!!

  • Review 51 (2024-12-02 - Rating: 5)

    The service I needed was done efficiently and in very little time. Victor was very professional and friendly. I will definitely be using Barlow for any future services. šŸ˜

  • Review 52 (2022-10-11 - Rating: 5)

    Update: We just had Taylor and Chris install an endless water heater and they went above and beyond what I expected. Itā€™s a very nice unit and they did a great job installing it.Rodolfo did a great job checking out our heating and a/c units. Got us ready for summer and answered all of our questions while addressing our main concerns. Just an all around good experience.

  • Review 53 (2024-06-21 - Rating: 5)

    Arrived home from work to an 80 degree house and the ac not working at all. Made a call to Barlow at 5:15 and had a tech at my home in 40 minutes. Chris was very knowledgeable and thorough and explained the issues and gave me the choices for the repairs. He was personable and professional and had the system fixed by 6:30. Thanks.

  • Review 54 (2024-06-25 - Rating: 5)

    Trent was great! This is my first time using Barlow and I will definitely continue using them. Trent was very knowledgeable and quick and very upfront with his recommendations on how to fix our problems 10 out of 10.

  • Review 55 (2024-11-07 - Rating: 5)

    I was very pleased with Chris and Brock. They were very professional. They both went over and above explaining the service that was done and what will be needed in the future! Excellent employees!

  • Review 56 (2024-05-20 - Rating: 5)

    Caleb Ahasteen was amazing! There was a misunderstanding regarding the furnace tune up. It was mistakenly understood that only the A/C was to be serviced. When I pointed out that the furnace was what I needed serviced he gladly stayed and did the furnace servicing as well. It was critical to our contract negotiating on this home purchase that we know the furnaces condition. He helped us out willingly in our moment of need. Cant say enough good about Caleb. He gave us a detailed assessment of the furnaces condition and A/C. He is great!

  • Review 57 (2024-07-23 - Rating: 5)

    Capacitor imploded and Trent came out within just a couple hours and got me all situated. Trent was extremely knowledgeable and provided great service! He is definitely an asset to Barlow.

  • Review 58 (2024-06-21 - Rating: 5)

    They are great to work with all around. Not pushy at all. They want whats best for you and help you get it. We bought a 25 year old house and inherited all its 25 year old appliances. Including AC and furnace. Geoff helped us a lot with getting us a new one of each, and all the helpers that came to install it were awesome. It turned out to be a bigger problem than anticipated, but they handled it great. I definitely recommend them to help with any of your AC or furnace needs.

  • Review 59 (2024-07-07 - Rating: 5)

    Hired Barlow for an HVAC service and evaluation on a home we recently purchased. Chris was very thorough, and honest. Barlow is lucky to have an employee like him. Adam was very friendly. Iā€™d absolutely hire them again.

  • Review 60 (2024-12-02 - Rating: 5)

    Had em out to tune up a furnace. Chris was knowledgeable, respectful, and good at communicating what he was seeing. All in all a great experience.

  • Review 61 (2024-10-07 - Rating: 5)

    Rowdy did an excellent job with our air conditioner / furnace maintenance today!! He informed us about our levels and what our next steps should be. Grateful for Barlow Service Experts and our planned service for annual maintenance of both the AC and the heater! Weā€™ve been happy customers for almost 20 years!

  • Review 62 (2024-05-31 - Rating: 5)

    Caleb came out to service our AC unit and did a great job giving recommendations to increase efficiency and prevent future larger repairs. He addressed all of our concerns, did so quickly, and kept our floors clean with shoe covers! Our service has been great.

  • Review 63 (2024-06-13 - Rating: 5)

    We used Barlow- what a great decision! Chris was on time, thorough, and took the time out of his busy day at the end of our appt to educate me on our particular hvac systems. This company also does water softener systems, I asked for education, and now I feel I can go into that decision well informed. Barlow will be back in the fall to check my system again (I signed up for a $10 a month membership) to keep up with the health of my hvac system. I hope Chris is the one to come back.

  • Review 64 (2024-04-01 - Rating: 5)

    Their team did a great job coming out to our house quickly when our furnace died and had a new one installed the next day. On our first tune up service Caleb did an amazing job explaining his work and the functioning of the system. He was friendly and quick. Thanks Barlow!

  • Review 65 (2024-12-11 - Rating: 5)

    Had an issue and they were able to come same day and get it figured out. Also worked with me after to resolve some concerns. Good communication!

  • Review 66 (2021-01-07 - Rating: 5)

    Howard from Barlow Service Experts came to fix our hot water heater. He walked us through ordering all the parts which were under warranty, he was punctual, and worked quickly. In addition to giving us back hot water he was so personable. He talked to my kids the whole time and pretended to be Olaf from Frozen while they pretended to be Anna and Elsa. Great plumber and great person! Thank you!

  • Review 67 (2024-12-17 - Rating: 5)

    Mason did a great job today providing maintenance on our furnace! He answered all my questions,hes very professional.

  • Review 68 (2024-06-05 - Rating: 5)

    Caleb was very friendly and very professional during our air conditioning service today. Just happy to figure out where the leaking water was coming from and was able to get it fixed. Bring on the heat!!! Thanks again Caleb for your awesome service!! Alisa Rogers

  • Review 69 (2017-06-21 - Rating: 5)

    I had Trent come by to fix my old unit (he came the same day I called), and he did very quickly, he was very knowledgeable and professional. He told me about the newer units and how more efficient they are and set up a free consult about upgrading. Drew came and did some measuring and inspecting of what I had and gave me several options for upgrading. of course, I wanted the best system for the lowest price. I ended up getting what I felt was the best system, I got a new A/C unit, new furnace with humidifier, and a water heater. they had to make my return air vents bigger and add another return air line. they did it all in one day, Dave, Garth, Jones and about five other guys came. overall Iā€™m very happy with everything, there was a small water leak from the humidifier line that Trent fixed when Trent and Drew came back a week after the install to see how everything was working. They truly did go out of their way to satisfy me. Great Job Guys!

  • Review 70 (2024-06-25 - Rating: 5)

    I had my furnace and air conditioner replaced today. It took only 6 hours and 2 technicians for the install and it was completed, prompt, professional and qualified staff. Every question that me and my wife had was answered. Barlow will be my 1st call for service in the future. šŸ‘šŸ‘

  • Review 71 (2024-11-07 - Rating: 5)

    Rowdy came by for a routine furnace check up. He was friendly, courteous, and called beforehand (which I always appreciate). Thanks!

  • Review 72 (2024-09-27 - Rating: 5)

    Just had a great maintenance tune-up. Rowdy was great and was very through. He was very informative on how the system was performing. Thanks

  • Review 73 (2024-07-26 - Rating: 4)

    Victor was very helpful in diagnosing the problem then fixing the problem. He seems to be very knowledgeable and willing to do what ever was necessary to satisfy my needs. I as very pleased with is work.

  • Review 74 (2024-05-13 - Rating: 5)

    Caleb did a great job, very knowledgeable and respectful. Barlow has been wonderful helping us maintain our HVAC systems. I highly recommend Barlow for their quality products, expert service and reliability.

  • Review 75 (2024-06-10 - Rating: 5)

    Chris Haynes conducted a very thorough inspection of both of our AC units. He took the time to explain the readings as I was asking questions and even gave me a couple of suggestions to run our multilevel house more efficiently. Highly recommend!

  • Review 76 (2024-06-11 - Rating: 5)

    Cody was great during our furnace and A/C installation. Clean, friendly, and efficient. Great to have in our home! We love Barlow Services because of people like Cody.

  • Review 77 (2024-03-30 - Rating: 5)

    Weve had Barlow for several years and each time they have provided amazing services! Today we were assisted by Darren, he was kind, efficient, quick, and informative with snaking our drains. As always, another immaculate experience with this company ā˜ŗļø

  • Review 78 (2024-06-08 - Rating: 5)

    Tony & Andrew installed a new HVAC system today and they did outstanding work - they are installation experts! Professional & friendly, they removed the old system, installed the new system, and left the house & yard in spotless condition. Iā€™m right now enjoying the cool air from their work - they earned my highest approval & recommendation

  • Review 79 (2024-05-26 - Rating: 5)

    Ty Okey contacted me prior to arriving at my house. He was courteous and answered all the questions that I had. He informed me of an optional service program and contacted corporate to enable me to pay for the year in full (I do not like monthly payments). Definitely superior experience and confidence that my AC unit is prepared for the summer heat than with previous company used.

  • Review 80 (2024-04-24 - Rating: 5)

    Moms Lennox furnace (11 yrs old, best furnace Ive ever dealt with) wouldnt light. She has been a Barlows customer for a long time, so set up an appointment for service (same day).She pays for a twice a year tune-up plan that I always thought was a waste. Turned out not to be the case if for no other reason than the discounts she got on the parts and labor.Setting the appointment was easy, Jim arrived early and ready to help.He was courteous, very knowledgeable, quick, and thorough.Had to change 2 pressure valves, but checked/cleaned all other orifices and air flow areas while he was there.I was so impressed with Jims visit, Im moving Barlows to the top of my call list next time I have an HVAC or Plumbing job. I added plumbing because I know theyve come to moms house for plumbing problems before and shes always said what a good job theyve done. Judging from this experience, I dont doubt her.Thanks Jim, and Barlows for the awesome job of keeping my 98 year old mom warm and happy.

  • Review 81 (2024-06-01 - Rating: 5)

    The gentlemen just came out to replace my AC unit and furnace to do a full upgrade/replacement of my units. They were very fast and did a great job on my replacement. The unit is working better than when I first moved in. Thank you for a job well done

  • Review 82 (2024-10-18 - Rating: 5)

    Harry was here on time and was cheerful and professional. He explained what he would do, asked if I had questions or concerns, and got right to work. He was masked and he put booties on his shoes - he was respectful of my health and home. He explained why he didnā€™t have a full uniform yet. Thank you for sending such a great employee to inspect my furnace!Today Sylvia and Mason completed our annual service on our system. They were thorough and personable. Itā€™s great to be able to count on Service Experts to provide such excellent service!Darren Beebe provided excellent service today replacing two 50-year-old hose bibs! They were literally falling apart, and I had to use pliers to turn them off. They will now last for the rest of my life! Thank you, Darren for your hard work, the many times you had to go up and down the stairs, and your very pleasant manner. I am glad to be able to call on Service Experts for all my plumbing and HVAC needs.

  • Review 83 (2023-11-03 - Rating: 5)

    Caleb took great care of us, answered all our questions and was very professional. The inspection he did on both our furnaces was very thorough. He took his time and I have a lot of confidence that everything was thoroughly inspected. Itā€™s a huge relief to know weā€™re heading into winter with systems in the best possible condition.

  • Review 84 (2024-12-09 - Rating: 5)

    Very knowledgeable and helpful. They give you all your options when there is an issue to try and fit your budget. They are on-time and quick with services.

  • Review 85 (2024-12-06 - Rating: 5)

    Ty was accurate fast and professional and even though I was just a tenant was patient in waiting for me to keep in touch with the landlord.

  • Review 86 (2024-09-24 - Rating: 5)

    I want to start off by saying kudos to the team. I have been with Barlows for 35+years and I have not, in all that time, had a bad experience. Im on the advantage plan and in all that time there has not been one grumpy tech. Rowdy is here as I write this and he is awesome. They are very friendly, knowledgeable and answer any and all questions. They are very tolerant of my 2 fur babys. Sorry this so long, but I needed to get the word out . 2 furnaces, ac unit, water heater and water softener, all replaced in the last 5 years . Will not use any other company. Good job!!

  • Review 87 (2024-01-09 - Rating: 5)

    Darren Beebe. Was such an awesome and knowledgeable repairman. He was able to access my issue quickly and my options to fix it. I decided to actually replace the entire faucet and handle it myself. I so appreciate his input and did not try to ā€œhard saleā€ me. I would highly recommend him and Barlow Repair company.Debbie HatfieldPerry, Utah

  • Review 88 (2024-08-17 - Rating: 5)

    I would for sure refer them. I am very happy with the service. Answered all my questions. Took her time to do a good job!

  • Review 89 (2024-02-26 - Rating: 5)

    These guys are fast and lower price. They came on a Saturday and got our furnace going. They didnt complain when they had to deal with these old wires. (photo) :-)

  • Review 90 (2023-12-05 - Rating: 5)

    The technician which was scheduled for my furnace check out showed professional workmanship.He took extra care in working on our furnace, which is located in the attic making sure he informed me of the maintenance that was being performed and if I had any questions.He cleaned the areas where insulation came from the attic.Caleb explained the maintenance program to me and the costs associated.Thank you for your service and his. I would recommend your company to our neighbors and friends. Thank you for a great service

  • Review 91 (2019-07-22 - Rating: 5)

    Love the options Service Experts has to share. William and Levi did an excellent job swapping out my old water heater, and Dane and Garth were awesome with the Heating and Air equipment installation. They had to cut down some unneeded metal fence posts to fit the air conditioner in its spot and were super careful of my garden plants.

  • Review 92 (2023-02-04 - Rating: 5)

    We are very pleased with our new system. All the guys were friendly on top of there game. Gordon is the only guyā€™s name I got but whole crew was greatly appreciated.

  • Review 93 (2024-10-10 - Rating: 5)

    Technician Trent performed outstanding job replacing Blower Motor in our furnace. Managed to acquire and install part the next day. Very professional and very courteous.Thank you for a job well done. Highly recommend Barlow Service Experts in Ogden, UT.

  • Review 94 (2024-09-24 - Rating: 5)

    Chris Chadbourne came to my house to perform the annual maintenace on my HVAC and Indoor Air Quality systems.Chris was respectful, communicated well, respected my home and performed all the work in a timely manner. Thanks Chris. Hope to see you next year! The folks scheduling the service and keeping me updated on the ETA of my technician were amazing.

  • Review 95 (2024-01-16 - Rating: 5)

    My family always uses Barlow Services and they do not disappoint. They respond quickly and give great service. James Murphy was my technician today and he worked quickly and was so personable. Great man and great technician! I recommend this company and this technician every time.

  • Review 96 (2024-05-07 - Rating: 5)

    I received excellent help from Rylie, Adam Y., and Shawn today. I needed to have a couple things replaced and they were very informative and made sure that I was comfortable with my questions before they left. Showing true customer care and expertise in the job.

  • Review 97 (2024-03-23 - Rating: 5)

    Darren is a gem and a half. Recommended repairs that were appropriate for my actual circumstances and educated me about different options for next steps and their outcomes. I had three other service providers come to my home prior to Barlow, and none had tried to diagnose the problems at hand, just jumped to the most expensive suggestionsā€”thank you for the thorough inspection and recommendations.

  • Review 98 (2024-09-26 - Rating: 5)

    The prepaid service we got took awhile, so it seemed to be thorough. Rowdy was professional in his work.

  • Review 99 (2019-05-15 - Rating: 5)

    Just purchased a new furnace and air conditioner from Barlow. Our sales rep, Rikely, was very knowledgeable and helped us decide on the system right for our home. Installation was scheduled for the following day and Jacob and Dillon were right on on time, fully prepared and professional and finished the installation in one day. Our new system is purring along nicely!

  • Review 100 (2024-10-30 - Rating: 5)

    Trent was very efficient and professional, and I will definitely use Barlow in the future.

  • Review 101 (2024-05-18 - Rating: 5)

    We had an excellent experience with technician Chris. He explained what was going on with our A/C and presented possible solutions. He gave information, with no hard sell or dire warnings. It will be great to work with him again.

  • Review 102 (2024-01-03 - Rating: 5)

    We had our annual maintenance check up today.Two years ago, our very old jalopy of a furnace nearly set the house on fire. Barlow came to inspect the situation and gave us very reasonable options for a new furnace, and had our choice installed quickly and with none of the hassle I was half expecting.For todays service, Caleb was very prompt and professional, and he was a better sport about climbing down into our crawlspace than I usually am. He replaced the filter, checked out everything else that I dont understand about furnaces, and even cleaned out the cobwebs. Much appreciated.

  • Review 103 (2024-05-15 - Rating: 5)

    Ty from Barlow came to service our system this morning. Wonderful young man who was informative, polite and nice to have in our home. Really appreciated his work, comments and suggestions.

  • Review 104 (2024-04-12 - Rating: 5)

    Been Using Barlow Service Experts in Ogden for over 20 years, their techs have always be conscientious and well trained and Caleb is no exception. On my recent summer tuneup I had the pleasure to meet with Caleb he did an outstanding job and answered all my questions.

  • Review 105 (2023-10-19 - Rating: 5)

    Caleb made a service call as per our maintenance plan. He was professional and serviced both units He found a problem. We verified it with another HVAC professional and then met with a sales representative, Brock. He gave us lots of options such as replacing parts etc. We decided a new furnace and to buy it with the existing maintenance plan we had in place. The installers came 2 days later. They worked the entire day and had it ready to go by sundown. They put tarps over all the carpeted areas and left the storage room in very tidy order, no debris at all. Chris was the lead. I could not find his partners name but both were courteous and professional. We also had 2 more calls and 2 more follow up visits by Brock. At this point we are feeling very good about all involved in our purchase.

  • Review 106 (2024-08-28 - Rating: 5)

    These guys were great and professional.Thanks Trent, Spencer and Adam.Went through the whole system explained everything in detail.

  • Review 107 (2024-03-28 - Rating: 5)

    Very pleasant, professional, and competent (and removed a wasp nest in the intake pipe when he didnt have to).UPDATE 3-28-24 Received service on my AC and tankless water heater by Caleb and Raul. Again as last review, their service professional and competent. Have used Barlow since 1984 and have always had excellent and responsive service and equipment installations from all their techs (like Caleb and Raul) and management.

  • Review 108 (2024-07-22 - Rating: 5)

    Jim was very kind and helpful! He solved the problem right away and got it fixed! Very fair pricing and great membership offers!

  • Review 109 (2024-07-28 - Rating: 5)

    Jim was very wonderful and arrived early on a Sunday morning. Was very personable, worked quickly to fix our AC. Thanks Jim!

  • Review 110 (2024-05-17 - Rating: 5)

    Updating my review. I still give Barlow 5 stars, but I want to give a shout-out to Ty! He has does excellent work for us the past two days. He is respectful, efficient, takes time to explain our options, and gave us satisfactory service. We are grateful to be in Barlowā€™s program and for their hard working technicians! And grateful for cool air this summer.ā€”Barlow is awesome! We signed up for the free tune-up service, and Sylvia was so efficient, and did a great job explaining everything she was doing and everything that was going on with our system. We had actually been experiencing some problems right before she came, and she fix them right up! I highly recommend Barlow in Ogden!

  • Review 111 (2024-10-07 - Rating: 5)

    Rodolfos service call brought him here since our furnace quit earlier this morning. Upon arrival, he was very cordial, courteous, and happy to help troubleshoot our problem. After listening to my account of what I observed, he meticulously went about deducing the source of failure. The required part wasnt stocked on the truck (since it was a low failure item), but was housed at the main facility -- which was quickly picked it up. The new component was removed & replaced; it remedied the problem. Total time on the job site: 1 hour! GREAT JOB, RODOLFO -- BRAVISSIMO!UPDATE, 3 OCT 2024....This was a routine service call for a fall furnace tune-up -- technician Ty Okey was assigned to this call and did not disappoint. I liked the advance notice of his arrival he and Service Experts provided. I was also very impressed with Tys thoroughness, professionalism, knowledge, respect, and the care he took of his surroundings. Overall, Tys visit and work performed earned him a five star review! OUTSTANDING job, Ty -- thank you:-)

  • Review 112 (2024-06-08 - Rating: 5)

    Trent and Shawn were FANTASTIC! Very professional and humorous. Their knowledge and speed were exceptional. Extremely pleased and thankful for the service they provided.

  • Review 113 (2024-03-05 - Rating: 5)

    I loved that the person who helped me with the initial quote was with me through the entire process and is still my go too. There was a slight problem when the techs were done and I called them and they came right back out and fixed it the same day. They were clean and professional. I would recommend them to anyone. And the whole system works amazing!Edit: I have had my system for several years now and Barlow has been amazing at the upkeep I have not had to worry about my heat and air since o got it. Today Caleb came out and cleaned my system and replaced my filters and did a thorough inspection. He was professional and super helpful. I would continue to recommended Barlow.

  • Review 114 (2024-06-18 - Rating: 5)

    6/17/24. Shawn came today and served my AC. He was awesome! He walked me through setting up the app to control the thermostat. No small effort as I am far from tech savvy . Darren was great as well. Both friendly, courteous and efficient!Ive been having this company to service ac & heating for many years. The techs have always been courtious and professional. When there was issue with equipment, they give me variety solutions and recommendations best for my needs. They never pressured to replace units when there were other alternatives. Except for the time I lived in rental and furnace was unsafe to run and could not be repaired to be safe. They prevented a potential bad scenario for me. This has been a great company and highly recommend them!

  • Review 115 (2024-06-24 - Rating: 5)

    Great experience with Barlow! Carson came out and gave us a thorough bid for a new HVAC system and made realistic suggestions that didnt break the budget. Our installers, Jacob, Taylor and Mikey did a fine job and were able to get around some unexpected obstacles. We also worked a bit with Scott C and he is phenomenal! I recommend Barlow for your HVAC needs!!!** UPDATE**Ty came to help me with a repair. He was super polite and very helpful. Iā€™m impressed with the level of service I have received from Barlow. Happy we chose to use this company to replace our HVAC system.***UPDATE***Caleb just left after making sure our A/C was good to go for the test of the summer. Caleb was awesome and went the extra mile making sure we didnā€™t have any natural gas leaks since Iā€™ve been smelling it the past week or so. Iā€™m continually impressed with the service I receive from the folks at Barlow!

  • Review 116 (2024-05-27 - Rating: 5)

    We recently had our water heater malfunction and Victor came out to diagnose the problem. He was very personable and did a great job communicating with us and when the replacement part had an issue he came out quickly and resolved the problem and got us hot water again!

  • Review 117 (2024-08-22 - Rating: 5)

    Rowdy and Ty were great! Very quick, kind and professional, they really know their stuff!

  • Review 118 (2024-04-02 - Rating: 5)

    I always have a wonderful experience with my Barlow Service Tech Jim Murphy , and todayā€™s maintenance service also had Tech Brock with Jim.The reason I Always request Jim Murphy is he is extremely thorough and knowledgeable at his trade ! For me this is the best . Barlow Service Experts are a company I trust

  • Review 119 (2024-06-28 - Rating: 5)

    Caleb was the technician that came out and serviced my HVAC system and was amazing. Very helpful. Answered all the questions that I had.

  • Review 120 (2023-10-19 - Rating: 5)

    Ive been a loyal customer for a few years, and every interaction Ive had with Barlows has been as good as it gets! The most recent HVAC/furnace tune-up was so impressive. Riley was SO thorough, answered all of my questions, and even gave me good info that will save me money AND give me the best results. Barlows has my business for life!

  • Review 121 (2024-07-18 - Rating: 5)

    I am so pleased by the service provided by Barlowā€™s Service Experts. Christopher Haynesā€™s professionalism and attention to detail is what everyone can expect from the Barlowsā€™s team.This business values and displays customer service consistently and the team is highly knowledgeable.Christopher Haynes provided insight on my AC unit, ensured that all components were functioning correctly and provided the detailed service required. Furthermore, his attention to detail coupled with a ā€œdo a thorough task the 1st timeā€ is greatly appreciated and highly valued.Thank you Barlow Service Expertā€”Chris is a great ambassador of your business.

  • Review 122 (2023-12-08 - Rating: 5)

    I recently experienced Trents exceptional same-day service at Barlow Service Experts, and I couldnt be more impressed!! Trent not only provided quick and efficient assistance but also demonstrated a friendly and knowledgeable demeanor throughout. Five stars for an outstanding experience with Trent at Barlow Service Experts!! Keeping my family warm and comfortable this winter!!

  • Review 123 (2024-01-30 - Rating: 5)

    I called with water heater problems after business hours, but someone from Barlow still stopped by that evening on his way home from work. In less than 24 hours we had a new water heater and warm water. Thank you so much for your fabulous customer service and quick help.

  • Review 124 (2023-10-26 - Rating: 5)

    Caleb was really helpful doing my maintenance to get my heater ready for the winter. Very knowledgeable on explaining what he was doing as he did his check on various parts of the system. He answered any questions I had as well. Very professional and respectful. I am pleased with the overall service that was provided.-Arnee

  • Review 125 (2024-06-15 - Rating: 5)

    Trent was awesome- he was knowledgeable, efficient and took the time to explain different parts of the ac system, what was wrong and multiple different options for fixing it. Great service all around!

  • Review 126 (2024-09-13 - Rating: 5)

    Ty Okey did yearly maintenance only HVAC system. Heā€™s very professional and efficientRodolfo cleaned and serviced my fireplace. Very efficient and professional.Taylor, Jacob and Caleb installed a new HVAC system and hot water heater. They were very professional. Thanks

  • Review 127 (2023-11-16 - Rating: 5)

    Caleb and Rikely came out today to do a checkup on our AC/heater systems. Both were very respectful and kind. Found a couple of issues with our system and gave multiple options as to how to fix it. They were very informative and even friendly with our pets. Thank you for your services!

  • Review 128 (2023-09-07 - Rating: 5)

    I have used Barlows for years and find their work very thorough and professional. This was my twice a year seasonal tune-up and Ive been very pleased with the quality work they perform. Ive not had to call them out for any A/C or Heating issues since purchasing my unit several years ago. I recommend them.

  • Review 129 (2024-02-14 - Rating: 5)

    Rylie and Brockā€™s service was outstanding when they performed a detailed checkup of my 2 heating systems. They were professional and thorough, using fiberoptic equipment to examine, evaluate and photograph components looking for things like cracks and fatigue. They provided explanations using laymanā€™s terms. They remained pleasant despite the time and effort required for their thorough assessment. They are definitely an asset to your company and I will ask for them again should the need arise!

  • Review 130 (2023-06-30 - Rating: 5)

    As part of my maintenance plan, I received reminders to get it scheduled. I used the businessā€™s website to provide 2 dates and times that would work for me. I then received a confirmation for the accepted date/time. That made scheduling very easy! Caleb Ahasteen was the technician that called when he was on his way. He was very polite and knowledgeable. He serviced the unit, answered all of my questions, and then made sure I knew how to properly clean the unit. Thanks for making it simple to use the maintenance plan!

  • Review 131 (2022-08-16 - Rating: 5)

    Harry was fabulous! Very nice, professional, and very happy to do his job. He represented Barlow very well and had confidence in himself and in his co workers. He was respectful and kept saying he wanted to not charge for things that we didnt need.Marc also came to the house and was very kind and professional. I would recommend both of these men.

  • Review 132 (2023-01-25 - Rating: 5)

    Came home and my furnace wouldnā€™t turn on. I called Barlow Service Experts to see if they could come that night. It was an after-hour service, but they arrived in less than 1.5 hrs. The service technician, Jim, was awesome! He fixed my furnace, gave me a few pointers on maintenance, and answered all of my questions in a very friendly/professional manner. Best part, the price was very good! Didnā€™t break the bank like I was afraid would happen with a short notice and after hour call. Every thing about my experience with Barlow Service was outstanding! And Iā€™ll definitely be calling them in the Spring for an after season tune up on my furnace and a tune up on my AC before the Summer heat kicks inā€¦ I would recommend these guys to anyone! They were awesome!

  • Review 133 (2024-05-25 - Rating: 5)

    Caleb A. from the Ogden branch was very friendly and did a great job. He was able to answer our questions, and when a concern arose, he addressed it promptly.

  • Review 134 (2023-03-03 - Rating: 5)

    Rodolfo did a maintenance service on our furnace. He was quick and efficient. Very knowledgeable about our system. He cleaned the sensors and made sure everything was working correctly. Weve worked with Barlow before in our old house and have always been impressed with their service. Thank you so much!

  • Review 135 (2023-07-25 - Rating: 5)

    Fantastic service. Raul and Victor arrived promptly, reviewed all my concerns and answered all of my questions before starting. They kept me updated on the progress and showed me the damage/wear on the parts replaced. Happily satisfied with the results and plan on contacting Barlow to schedule future services.

  • Review 136 (2023-09-13 - Rating: 5)

    Caleb, one of our technicians, came out to tune up our furnace. Additionally, He completed the task well and was on time, professional, and efficient. We stick with them because of this. The job is of unmatched quality, and the professionalism is among the best we have ever seen. I highly recommend this company!

  • Review 137 (2024-07-12 - Rating: 5)

    Great job ! Ty arrived before the appointed time kept me informed of everything as he moved along, figuring out what was wrong. Ty got everything taken care of and working great.

  • Review 138 (2023-07-12 - Rating: 5)

    I just moved to the area and Barlow came highly recommended by multiple people - after choosing them to service my new home, I can see why. They were super knowledgeable and efficient at getting the job done quickly and right. They rushed to get out here but didnā€™t rush on the job, making sure they talked me through options that I understood and ensuring we got it right the first time. Thanks fellas!

  • Review 139 (2024-04-23 - Rating: 5)

    Caleb was a fabulous technician. Iā€™d be happy to have him come again. He was very thorough and explained what he was doing. I really appreciated him!!

  • Review 140 (2024-08-16 - Rating: 5)

    Victor was awesome, very knowledgeable, honest, and communicated clearly what was happening. Very much appreciated and would recommend!!

  • Review 141 (2023-10-04 - Rating: 5)

    It was time for my fall appointment again. Trent Hoffman came and performed an excellent service. He also took the time to go over my concerns and provided me with clear information. I appreciate the Home Health Report Cards from Barlow.

  • Review 142 (2024-09-25 - Rating: 5)

    Trent and assistant were awesome. Got everything up and running in less than an hour!

  • Review 143 (2023-03-22 - Rating: 5)

    Chris and Brett did a great job installing our new heating and AC system. They were very professional and did a very professional job on the install. Im a project engineer and deal with contractors everyday and these two were very personal and respected our house by laying down coverings everywhere they went in the house. They left the area where they worked very clean. Great Job Chris and Brett.

  • Review 144 (2024-01-17 - Rating: 5)

    I am very happy with the service I had done. Darren explained to me what may have happened and what to do to prevent it from happening again. He was very professional. I recommend calling Barlow! Darren was on time, too, even with this crazy snow!

  • Review 145 (2024-04-09 - Rating: 5)

    Caleb came to my home to provide maintenance on my furnace and air conditioning unit. Caleb showed up on time and had a lot of adjustments to make so that the units performed at the level that they should have been doing when installed. Caleb was very knowledgeable and spent a considerable amount of time fixing and adjusting things so the furnace was more efficient and the air conditioner was ready for summer. In addition, Caleb kept me informed of what he was doing and why it was necessary. I also have 3 large dogs that can be intimidating and he was patient while the dogs became accustomed to him being there. I appreciate his service and his competence in fixing my units. He is definitely an asset to this company. Thanks for coming Caleb!

  • Review 146 (2024-06-17 - Rating: 5)

    Mr. Caleb did a tremendous job working with my wife and I on our HVAC System in our home. Thanks so much to the Barlow Team.

  • Review 147 (2023-06-17 - Rating: 5)

    Iā€™m a long time customer of Barlow. For years they have provided top notch professionalism. From scheduling to technicians, Iā€™ve appreciated the importance of using Troyer services to maintain the system that keeps me warm in winter and cools my mountain home in the summers. I recommend the yearly service option unconditionally.The most recent technician sent to my home is named Rodolfo. His thorough inspection and maintenance was evident throughout the entire process.Barlow earns my respect and I endorsed them for home heating and AC service calls. Reliable, honest and trustworthy.Update: just had my AC checked by Barlow and it passed with flying colors. Rodolfo was the technician again and provided superior service advice. June 16, 2023 ā€” I like having the service plan.

  • Review 148 (2024-02-29 - Rating: 5)

    Caleb and Adam Y did a great job servicing our furnace and AC. They were very kind and made sure to answer all questions as well. Very happy with our services!

  • Review 149 (2023-12-01 - Rating: 5)

    Rylie and Adam came out to my house to do a yearly inspection for my furnace. They were very knowledgeable and professional. They also checked out some rooms in the house that gave poor airflow and were able to solve this issue. These guys were great and fun to be with. I would recommend these two technicians anytime. Thanks Rylie and Adam!

  • Review 150 (2024-09-30 - Rating: 5)

    The techs came out did my water heater and furnace were very kind and explained. Great place

  • Review 151 (2023-09-28 - Rating: 5)

    Darren and Caleb came to do an annual service on my water heater and furnace. They were both so friendly and made sure that I knew what work was performed. Quick, efficient, and kind. Great customer service!

  • Review 152 (2024-06-12 - Rating: 5)

    My yearly furnace/AC tune up went very well, as usual. Caleb was very professional and worked quickly and efficiently. A small problem with the AC was found- low on coolant and a gasket missing. Caleb fixed it quickly and got my AC working perfectly again.

  • Review 153 (2022-10-20 - Rating: 5)

    So impressed with Jim, he was friendly, knowledgeable and so helpful. He took the extra time to help me and my husband understand more about the system and how it works. We are so appreciative. Hailey, who helped us schedule, was also so friendly and responsive. We will absolutely use their services in the future!***Update: Rodolfo came and did our furnace tune up. Informative and thorough, very impressed!

  • Review 154 (2024-07-13 - Rating: 5)

    Mannn, THANK YOU SO MUCH! JIM AND CONNER!! I appreciate you guys coming out and fixing my situation! You gentleman were very professional and very knowledgeable. Thank you guys for doing amazing work!!

  • Review 155 (2024-11-08 - Rating: 5)

    Chris did a fine job of servicing and making adjustments to my furnace.

  • Review 156 (2024-06-10 - Rating: 5)

    Jim and Brook were professional and informative in answering all mine and my grandkids questions as they serviced our air conditioner. Our unit is now working like it should. Thank you!

  • Review 157 (2023-05-01 - Rating: 5)

    These guys were awesome! Our lovely Utah weather decided to heat up really quickly and our AC unit was not ready to work for us. We found out when it was 80 degrees outside that our unit was not working and therefore our house was not cooling. We called around noon on Monday and they were able to send Trent out 4 hours later to fix it. Trent had everything on hand to get things up and running super quickly. Trent was professional and kind and clearly knowledgeable. Thank you guys for helping us out!

  • Review 158 (2024-06-16 - Rating: 5)

    Chris did an awesome job! Explained everything completely and let me know he was going to be a little early for the timeframe. This helped my day plans.

  • Review 159 (2024-07-12 - Rating: 5)

    We greatly appreciate Chris coming out to fix our AC. He was knowledgeable and gave us some great recommendations for our unit. Thank you!

  • Review 160 (2024-11-05 - Rating: 5)

    Chris H is an excellent technician. He has worked on my house several times and he always does a great job.

  • Review 161 (2024-05-23 - Rating: 5)

    Chris was awesome. He provided a ton of meaningful information . Definitely had the customerā€™s best interest in mind. He is extremely knowledgeable.,

  • Review 162 (2024-05-24 - Rating: 5)

    The technician Caleb, was very good at explaining things clearly!! He was polite, friendly and professional. He is a great representative of Barlow Service Experts. We would recommend Barlows to anyone based on our experience with Caleb!!

  • Review 163 (2023-04-06 - Rating: 5)

    After an initial positive experience after buying my home I joined Barlows membership team and my experience has continued to be excellent for years. The other day my furnace began shutting off after just a few moments, called them up, and Chris was out within a few hours. No demanding immediate assistance on my part at all. Chris went above and beyond to make sure I was taken care of. He took time to show and teach me what was going on in detail. New parts were ordered quickly and installed even more quickly. And he took it upon himself to even contact the manufacture reps and save me a bunch of money off of the originally expected cost. Hes the man. If youre in Ogden and can ask for him, I recommend it. Highly.Update: Still rating highly. Had have my very old AC replaced last year and they lve done a great job with providing fast reliable service all the way along. On todays visit, Sylvia walked through everything line by line with me and were now making active plans for the upkeep of my current system and future water heater replacement as my unit is now over 10 years old.

  • Review 164 (2022-09-16 - Rating: 5)

    Harry provided the most wonderful service I have received from Barlow yet. His attention to detail was truly impressive. His equipment provided clear accurate readings for airflow and expected temperature. He walked me through the readings as the test was run and explained thoroughly. He identified issues present in the system in the home I am renting and provided me data to back that up. I now have an understanding of why services need to be performed and how critical they are.Harryā€™s service made me see value in continuing my service contract with Barlow.

  • Review 165 (2022-12-29 - Rating: 5)

    Barlow has great service and great service guys! Harry was so knowledgeable while he was here and explained what he was doing and why! He went above and beyond checking everything! He sealed up spots we had in our exhaust from the water heater that were open and showed us why the filters need to be replaced!! Thanks Barlow for having qualified guys who are passionate about their job!!

  • Review 166 (2024-06-04 - Rating: 5)

    Well what a relief! It is so nice to have a Technician who is on time, thorough, clean, courteous, and willing to take me through questions I had. Jim Murphy and Adam Y were the gentlemen who came to my home today and by the time they left I felt well taken care of, happy to have had them here and secure that my system was well managed. I cant say enough about these 2 guys or the Barlow crews overall. Thanks again for a job well done!

  • Review 167 (2022-07-02 - Rating: 5)

    Harry was very thorough and informative. I appreciate the visit to keep the system going. He has been coming here a few times now, each time is thorough, professional and honest. Harry is the kind of techs that keeps me as a customer with Barlow. Of course, the office was very nice and reminds me of my maintenance that I already paid for. Thanks to the Katie and Harry of the company. Old school honest customer service still lives.12/07/21: Nice to see Harry again!05/13/22: Good advice on keeping system clean. Thank you.07/02/22: Came and service with the AC unit, call and schedule came on a long weekend Rodolfo came and fixed the problem in just a few minutes. Gave me good advice. Thank you for coming at the last min notice on a holiday weekend! Thank you for Katie and Denise for answering my call late after hours!. Now we have AC again : )

  • Review 168 (2024-01-20 - Rating: 5)

    My AC stopped working this year so I called Barlow to come look at it. Its way old - 1998, so its time to replace. The service tech, Chris, was very helpful. He was honest about the pros and cons of repair vs. replacement. We also had a very informative conversation about my 1997 furnace, which I have known is on its last leg. I knew I could trust Chris and the advice he was giving me. Felt very safe with his recommendations. Im planning on updating to save money on my energy bills and to save energy in general. Looking forward to more efficient heating and cooling!Caleb came today for maintenance on my furnace. Afterwards he took the time to explain to me what he did, which I found helpful. Thank you!

  • Review 169 (2024-02-26 - Rating: 5)

    Jim Murphy was incredibly professional and kind. Took his time to explain things to me and offer very good options. Thx you Barlow for hiring very talented individuals. 10/10

  • Review 170 (2024-07-10 - Rating: 5)

    Ty and Geoff were very professional and did a great job getting me back up and running. Highly recommend!!

  • Review 171 (2024-08-20 - Rating: 5)

    Darren Beebe was amazing. Got my hot water heater installed and working quickly and efficiently. Very professional. Took the time I needed to answer my questions and address concerns.

  • Review 172 (2023-08-12 - Rating: 5)

    Harry was excellent! Honest, fast charismatic all around great guy! He walked me through everything he was doing for service along with the reasons why he was doing what he was doing. Very thorough in his job and and truly an expert at it! Thanks Harry!Update, 08/12/2013 Caleb came by and serviced my units with great service and professional advice! Thanks Caleb!!

  • Review 173 (2024-02-02 - Rating: 5)

    Jim did a good, thorough job of verifying the furnace was working correctly but correctly found the humidifier was long overdue for service. He replaced the humidity mesh and the the furnace filter. Everything is working great!

  • Review 174 (2023-07-31 - Rating: 5)

    Ty came over for our air conditioning and explained every step. I appreciate hearing from the technicians, they explain the good bad and ugly.Very pleasant, very thorough and the air conditioning is now working!! Quick and efficient. Additionally, he gave us some ideas for down the road.I recommend Barlow, but if your lucky-Ty will help you out.

  • Review 175 (2023-11-27 - Rating: 5)

    Adam Y and Mason did a great job servicing my furnace and explained everything clearly. Have had my furnace serviced with Barlow for the past 11 years. Would highly recommend them.

  • Review 176 (2023-09-28 - Rating: 5)

    Garrett arrived early in the appointment window and spent an hour and a half setting up our window swamp cooler for the season. He was very meticulous, cleaning the scale from the inside of the cooler and the filters, and then cleaning the patio where the detritus had fallen. He checked and repaired leaks. Although he was here only for the swamp cooler, he climbed up into the attic and repaired a loose cover on the furnace which had been making an annoying rattle. We have lived in this house for 44 years, and Derrick is the best technician who has ever come here. We will be asking for him every time we schedule future service.9/29/22Rodolfo was very competent, positive, and friendly. When we asked him to disconnect it hose inside the house, he did it without complaint. Heā€™s a good member of your team.9/28/23Caleb was up in the hot attic for a long time. He was very thorough and did some things (pictures) that nobody had ever done before. We will ask for him next year.

  • Review 177 (2023-11-29 - Rating: 5)

    Caleb came to my house and resolved my problem with my furnace and thermostat with the utmost professionalism and courtesy. Thank you Caleb for the great work!Sylvia arrived on time and was very professional. She was very thorough on her maintenance work and made sure everything was working properly before she left. Thank you Sylvia!!

  • Review 178 (2022-08-26 - Rating: 5)

    Garrett was without a doubt the best technician that has ever come to my house! He was very professional,very polite,and very knowledgeable about our system. We appreciated his attitude(very positive) and wish we could continue business with Barlow after encountering Garrett. We are moving to Texas so all we can do is tell the buyer of our house to sign up with Barlow. They have served us well for many years. Thank you Barlow and thank you Garrett for a job well done!!

  • Review 179 (2023-05-09 - Rating: 5)

    Barlow Service Experts had been maintaining our heating and air conditioning units for the last 8 years. Trent does an AMAZING job. He is on time consistently. He is very clean in his workspace. He is extremely knowledgeable and thorough in his evaluation. We are extremely pleased.

  • Review 180 (2023-08-21 - Rating: 5)

    Caleb was awesome!! He was very informative about the issue as he solved it. He even fixed our back gate and showed me how to do so. The company was professional and courteous. I am sure Iā€™ll be recommending Barlow services in the future.

  • Review 181 (2023-08-07 - Rating: 5)

    I purchased a new a/c and heater in the middle of the hot season after my a/c failed. Barlow responded toy request for a quote and was able to complete installation within three days of being selected. The installation team was professional, experienced and did an outstanding job.

  • Review 182 (2022-11-04 - Rating: 5)

    Barlow provides both great Customer Service and Maintenance Service and has great employees. I would rate them a 10+. Darren is the tech that came to my property today and he was very professional and knows his business. He replaced a faulty gas regulator and also re-worked some of the natural gas piping and fittings which connect to the hot water heater. I also am under an Annual Contract for both the Heating/Cooling which is a great service and at a very reasonable rate. I highly recommend Barlow to both family and friends.

  • Review 183 (2024-01-22 - Rating: 5)

    Christopher has been excellent throughout this whole process. He was very understanding of my furnace problem and expedited the process to get my heat back on as soon as possible. He is an asset to your company. Cecilia Tank