Basin Plumbing

Located in Odessa, Texas

Address: 4001 Penbrook St Suite 320, Odessa, TX 79762, United States

Phone: +1 432-552-8385

Rating: 4.9

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Comments

Review 1 (2025-01-02 - Rating: 5)
The guys were very nice and knowledgeable. They worked quickly and kindly answered every question we had. Very professional and respectful

Review 2 (2024-12-27 - Rating: 5)
I had a clogged main line and they sent over Miguel Garcia, he was very professional and experienced in his work. I highly recommend basin plumbing and if possible Miguel Garcia to get the job done. I will definitely use them again if needed

Review 3 (2024-12-02 - Rating: 5)
I’m at the final stage of my renovation and Basin Plumbing has gone above the entire way. They have given suggestions to make my renovation better, worked with my budget and provided excellent work. I would recommend Allen’s team to anyone.

Review 4 (2025-01-03 - Rating: 5)
Im a General Contractor in Odessa, and I know alot about plumbing but Basin Plumbing is remarkable company that Ive used 2 times on projects for important customers of mine , when I didnt know the solution on both projects? I called Basin Plumbing and they showed up in minutes! And 15 minutes after seeing my projects? They had the most best affordable solution, on 1 project broken water line under the concrete, Basin Plumbing was able to replace every single line through the house without breaking concrete, and did this in 1 day!! My Customers thought they would have to spend Thousands, and it was only 1/3 of the cost, no mess and excellent quality work!! Basin Plumbing are 5 Stars in my book! Thank you guys, see you on my next project, God Bless your crews

Review 5 (2024-11-08 - Rating: 5)
Jesse has been to my property several times in last several weeks and every time he’s done great work. I recently purchased the property and am working all the quirks out and with his help it’s going smoother than I can hope for. He’s very professional, knowledgeable and does his job efficiently. Jesse goes above and beyond what I’ve experienced in the past with plumbing technicians and will recommend Jesse and Basin Plumbing to everyone

Review 6 (2024-10-02 - Rating: 5)
Jesse made this process such a breeze. He came out to inspect my sprinkler system plumbing, told me what I needed and fixed issue in a timely manner. Thanks, Jesse!

Review 7 (2024-12-30 - Rating: 5)
I have used Basin Plumbing several times. Their employees are always polite and explain the situation. Give you a price before they proceed to fix the situation. The office staff are always a pleasure to deal with. Always sweet and helpful. 💯 on this company.

Review 8 (2024-09-16 - Rating: 5)
This was our first time reaching out to Basin Plumbing for services and let me just say, Miguel and Jonathan were absolutely WONDERFUL!! They went over and beyond what they had originally come over to help us with, staying until all of our problems were solved and making sure my family was taken care of. We now have a working bathroom and a company we will forever go to for any future plumbing issues we might have. Thanks so much, guys!

Review 9 (2024-10-19 - Rating: 5)
Basin Plumbing were able to help me in a pinch! Jonathan was super helpful & kept me updated throughout the process. They were able to replace my water heater in less than 24hrs. So appreciative of the great customer service!!

Review 10 (2024-09-12 - Rating: 5)
Miguel and Jonathan came to work on our toilet.They did a great job. Miguel has been here a few times working on the kitchen sink and our shower. Hes always done a great job. Been very professional and we really appreciate his help. I highly recommend basin plumbing.Theyve always helped us out.Theyve always been fast courteous and done a great job.

Review 11 (2024-09-20 - Rating: 5)
We had Basin Plumbing replace our sewer line. Jesse, Mundo, Jonathan, and Miguel did great work and completed the project within the day. I appreciated Jesse’s communication with us throughout the project. We will definitely be return customers!

Review 12 (2024-12-30 - Rating: 5)
Awesome service! Miguelito was on time and worked fast to get the job done! Definitely will recommend Basin Plumbing to friends and family!

Review 13 (2024-08-20 - Rating: 5)
The best plumbing company in town by far. Alan came out to unclog our mainline and stayed until 1 in the morning on a Sunday. The next day Jesse and Mundo came on a follow up to make sure everything got cleaned out from the night prior. They were respectful about not getting my carpets dirty as well as cleaning up after themselves and even left it cleaner than when they got there. You get what you pay for and I’m not sure about basins prices to other companies but you will truly receive a 5 star service with them.

Review 14 (2024-12-13 - Rating: 5)
They were able to see me on the same day for a clogged drain. The guys were courteous, diagnosed the problem quickly, and cleaned up after themselves. Have used Basin plumbing in the past and will continue doing so.

Review 15 (2024-08-22 - Rating: 5)
My experience with Basin Plumbing with a bathroom sink installation was awesome They were on time very diligent, worked very well, very professional.

Review 16 (2024-09-02 - Rating: 5)
New to area, discovered no hot water ! Found service online with good reviews from past customers. Called and explained problem. Had return call from service man in a few minutes. He arrived as he said. Was prompt, courteous, friendly, proficient at job. Very satisfied. Will use this service again. Best of all we got to take hot showers tonight!

Review 17 (2024-10-18 - Rating: 5)
Alan and the team at Basin Plumbing have been my go-to plumber for 4 years. Just completed a warranty swap of my tankless water heater and is always courteous and professional. Allen certainly knows his stuff. Best in Midland/Odessa.

Review 18 (2024-09-21 - Rating: 5)
The service was fast and top quality. The way the customer service team and service technicians communicated with me at each step in the process gave me the ability to relax in a stressful situation. Also, the handling of my concerns gave me confidence in my choice to use Basin Plumbing again.

Review 19 (2024-09-07 - Rating: 5)
We had our gas line for our stove moved back so our stove wouldn’t stick out in our kitchen. Alan & his technician did a great job, both very professional and nice!We also had Jesse & Mundo out to fix a clog in our main line. Both were very nice and professional as well.We had Alan & Jacob back out to fix our tub drain, did an excellent job!100% would never use any other plumbing company besides Basin.

Review 20 (2024-07-26 - Rating: 5)
Basin plumbing is the best in West Texas. Not only is the office staff amazing to speak with and professional the field guys are so nice and professional and take care of you. We had a plumber come and charge us $120 and did nothing didn’t even find the leak. Do not hesitate to contact Basin for all your needs.

Review 21 (2024-12-10 - Rating: 5)
Friendly and professional who knows their expertise. Was able to respond and walk you through the process. Had a gas leak at the home entrance, came out dug it up, assess damage, got parts and repaired in a timely manner. Ensured all pilots inside the home were back to normal working range. Also helped out with a water spout leak. Thank you Magnus Rehn

Review 22 (2024-12-25 - Rating: 5)
We had Miguel come out on Christmas Day. What a nice, professional young man. Great service, knowledgeable and prompt. We will use them again.

Review 23 (2024-09-23 - Rating: 5)
Jesse is a great plumber. He fixed the issue with our water heater in a timely manner and did a great job. We will definitely be calling Basin Plumbing for our upcoming repairs.

Review 24 (2025-01-02 - Rating: 5)
Very prompt. Was able to get one of the water heaters back on. A pleasure doing business with Basin Plumbing.

Review 25 (2024-09-23 - Rating: 5)
Basin plumbing is the best in the Basin. If you have any plumbing issues they are the ones to call , fast and efficient service will definitely use them for all my plumbing … thanks again Basin Plumbing 😃 Jesse and Jonathan did a wonderful job .

Review 26 (2024-07-02 - Rating: 5)
Very understanding, very knowledgeable and communicated well. Worked in a short period of time as well. I recommend who ever is reading this review to go with Basin Plumbing. You will be glad you called then to fix your plumbing issues. I am glad I did.

Review 27 (2024-11-27 - Rating: 5)
Called on Tuesday, lady who answered phone was really nice and helpful! Alan came early and was very knowledgeable! Fixed us up with minutes! Will definitely use again!

Review 28 (2024-08-21 - Rating: 5)
Jesse and Mundo were great! Very polite and caring. They came and fixed our washer and did an excellent job! Highly recommended!!!

Review 29 (2024-08-25 - Rating: 5)
We called Basin late on a Saturday night because an outdoor faucet went bad.Told the answering service our problem, that there was no rush.Miguel showed up first thing Sunday morning, saw how old the valve was and replaced it, no sweat!Fast, efficient, and friendly.Great service.Thanks, Miguel.

Review 30 (2024-10-05 - Rating: 5)
Jesse does a great job and does it quickly and does it right! I had water all over the floor and I called and they sent him over within an hour! I will use them every time I need a plumber!

Review 31 (2024-10-22 - Rating: 5)
Jonathan was very polite and knowledgeable. Showed me pictures of the problem before and after the repairs were done. Would highly recommend Jonathan and Basin plumbing.

Review 32 (2024-09-11 - Rating: 5)
Two separate plumbing issues with water heater and a clogged drain beyond the P trap. These guys were quick and efficient and made sure to clean up after themselves when done.Definitely recommend.

Review 33 (2025-01-06 - Rating: 5)
Very courteous and knowledgeable plumbers knew what they were doing and had all the tools to do it. Magnus and Travis are the ones that helped me out.

Review 34 (2024-09-11 - Rating: 5)
Alan and his crew are always amazing! We are working on a renovation project and found a costly underground issues. Alan is always great at trying to give multiple options to resolve surprises at the least expense possible. HIGHLY recommend!

Review 35 (2024-09-27 - Rating: 5)
I can’t say enough about Basin Plumbing. Kolby had put in a toilet about 9 months ago and it started to have a tiny leak. Within 24 hrs he was out here to pull the toilet , see the problem and fixed it. The service is great! Thank you Kolby!

Review 36 (2024-08-30 - Rating: 5)
Jesse was the best!Very respectful and was professional.Will always ask for him, for all my plumbing needs. Refer him to my friends and family. Thanks Basin Plumbing 😊

Review 37 (2024-10-06 - Rating: 5)
Miguel Garcia came and took care of our problem, and was super nice!! We had to call on a Sunday, and it was still reasonably priced. This is our new plumbing company.

Review 38 (2024-07-10 - Rating: 5)
Miguel is the best! He takes the time to answer ALL of my many questions and he has such a great customer service attitude. I am confident in his knowledge and his work. So glad to know I can count on Basin and Miguel for this job and for future jobs!

Review 39 (2024-08-15 - Rating: 5)
They were very efficient, were good at problem solving, etc. They work with you to make the project as affordable as possible. I would definitely use them again! In fact I have already scheduled my next project with them.

Review 40 (2024-08-27 - Rating: 5)
Alan with basin plumbing is great to work with. He’s punctual, professional and always very thorough. Highly recommend!

Review 41 (2024-09-12 - Rating: 5)
I have dealt with basin for a few years now, they have employees that are professionsl, polite and get the job done right. they come in with what is needed to do job without haveing to disappear to get stuff. when they leave the area is clean and everything works as it should. i also know that the guys attend various classes while they work there to sharpen there skills.So, all in all there is not anyone i would ever consider using except Jesse, and the guys at Basin Plumbing, oh anf Sarah in ghe office is friendly, professional and very easy to work with.

Review 42 (2024-07-08 - Rating: 5)
Miguel with Basin plumbing did a great job At my father-in-law‘s house. He was very polite and professional. I would use him again.

Review 43 (2024-05-31 - Rating: 5)
These guys are great, have called them on more than one occasion. Robert and Miguel came out today just to do an estimate on an outdoor faucet, took 5 minutes looking at it and fixed the problem free of charge! I dont expect this every time but I will indeed be calling them every time, my plumber of choice.

Review 44 (2024-12-13 - Rating: 5)
Fast reliable service. Basin Plumbing had my rental property back in operation quickly.

Review 45 (2024-05-31 - Rating: 5)
Miguel and Robert were very professional and did an amazing job for us. They even told us what we need to do in the future to make our lives easier and better and you can tell they work for an amazing company that treats them right because they’re very excited about their work, so refreshing to have this type of service in the Permian . Thank you so much !

Review 46 (2024-06-18 - Rating: 5)
Tyler was a super helpful technician. We ended up needing a repair that was not plumbing related, but everyone we spoke to was very professional and they were able to get someone out same day to check on what we thought was a leak. We highly recommend them.

Review 47 (2025-01-03 - Rating: 5)
Guys came out and had the drains unclogged in no time at all and were very knowledgeable and friendly highly recommend them

Review 48 (2024-09-24 - Rating: 5)
Extremely impressed with the timely responses and professionalism. Jesse and Mundo went above and beyond to help me understand the issues I was having. Thank you both!

Review 49 (2024-12-24 - Rating: 5)
Auden was amazing! Very thorough and informative. Will certainly be using Basin Plumbing again.

Review 50 (2024-08-06 - Rating: 5)
Miguel came and got all my plumbing needs for the toilet fixed. Also showed me where my shut off valve is in case of any water emergency. Highly recommend

Review 51 (2024-08-16 - Rating: 5)
These guys are awesome. They do a very good job and answer all my questions. They explain everything and help me out with all my plumbing needs.

Review 52 (2024-06-13 - Rating: 5)
Jesse and Mundo worked quickly to analyze and make the needed repair - hot water line leak under the tile & slab in the dining room. They were friendly and efficient, removing two tiles carefully, removing the cement, making the repair, then refilling the hold and putting in new cement, cleaning up to leave things as close to normal as possible. We would definitely recommend this company again, and especially these two.

Review 53 (2024-06-20 - Rating: 5)
Basin plumbing is a terrific service. Called in a service and Miguel came within 5 minutes. He was super easy to work with, did the job quickly and neatly and was a huge help in a time of need. Thank you.

Review 54 (2024-03-07 - Rating: 5)
Robert and Miguel were absolutely amazing. They replaced my kitchen faucet within minutes. They did struggle replacing the spout and handle in my bathroom, which was not their fault. The replacement parts were wrong, missing pieces and appeared used. Both Robert and Miguel advised me of the terrible quality of the parts and went back to the store to get another set of replacement parts. After spending several hours they were meticulous about their work and never rushed, just to get it over with; which I wouldnt have blamed them. Robert and Miguel were professional and courteous throughout their time in my home and did really great cleaning up after themselves. Absolutely satisfied with their work. Awesome job to Robert and Miguel.

Review 55 (2024-11-20 - Rating: 5)
Jesse was great. Fast, courteous and eager to discuss future projects that we have coming up. Great job

Review 56 (2024-12-25 - Rating: 5)
The level of professionalism and knowledge is of a very high level!!I consider myself lucky to get this guys.

Review 57 (2024-08-29 - Rating: 5)
Basin Plumbing is always great to work with. Jesse and Mundo are top notch. They explained everything fully and gave different solutions.

Review 58 (2024-05-12 - Rating: 5)
I had a water heater start leaking on a Saturday evening, of course in a house with a bunch of company in town visiting. I called Basin they returned my call promptly. The next morning Miguel and Mundo had me up and running within an hour. They did a great job, were very professional and I will now use Basin for all my plumbing needs.

Review 59 (2024-06-10 - Rating: 5)
I woke up to poop in tub in one bathroom and poop in shower of second bathroom . My husband called Basin Plumbing and they sent Tyler out within the hour. Tyler was personable and professional. Dont let his young age fool you. He did a great job! Highly recommend Tyler and Basin Plumbing!!

Review 60 (2024-08-17 - Rating: 5)
Alan, was very helpful. He came addressed the issues we were having, and helped us find a solution to our problem. I would highly recommend Basin Plumbing.

Review 61 (2024-08-15 - Rating: 5)
Jose, Alan, and their team at Basin Plumbing always come through with experience, knowledge, professionalism, and great work etiquette. I always call them first for any plumbing needs.

Review 62 (2024-10-16 - Rating: 5)
Amazing customer service. Great guys that kept us very informed and handled our issues promptly. Highly recommended.

Review 63 (2024-12-20 - Rating: 5)
Auden.N & Jacob.L replaced the water heater at my house they did fast nice clean work highly recommend the guys🔥💪🏽

Review 64 (2024-09-04 - Rating: 5)
Mr. Johnathan was very respectful and did a great job! He communicated everything that was going on and what needed to be done.

Review 65 (2024-09-27 - Rating: 5)
Great job! They came in and replaced a couple parts due to a couple toilets that were having flushing issues. Alway very polite and professional.

Review 66 (2024-08-29 - Rating: 5)
Both Robert and Miguel were consummate professionals and got everything done quickly.I will be contacting them again with any issues that arise

Review 67 (2024-11-27 - Rating: 5)
Great experience technician was very helpful and provided options when coming up with a resolution to the issue I had.

Review 68 (2024-11-27 - Rating: 5)
Jonathan came out today. Pinpointed the drain issue, quickly worked to resolve it and gave me excellent advice for the future.

Review 69 (2024-08-29 - Rating: 5)
Very satisfied with Alan’s work. I’ve had some challenging jobs and he always knows what needs to be done to correct my issues.

Review 70 (2024-10-22 - Rating: 5)
Thank you Basin Plumbing, Jesse and Mundo did a good job, plus good service. I definitely recommend you guys 👍

Review 71 (2024-06-03 - Rating: 5)
Robert and Miguel are awesome! They showed up with the right tools for the job. We had to fire a separate plumbing company due to unprofessional and lack of knowledge. These guys showed up on site with all of the tools to get us taken care of. They did not waste any time, they got straight to work and were in and out in a jiffy. They have a de-scaler, camera, locator, snake and other tools to get some of the most blockages resolved quickly!

Review 72 (2024-11-26 - Rating: 5)
Miguel & Robert did a great job. They were professional & very nice.

Review 73 (2024-10-16 - Rating: 5)
Call for an appointment, got same day service,Johnathan was the service tech, very prompt, courtesy, knowledgeableGreat companyHighly recommend

Review 74 (2024-12-11 - Rating: 5)
The guys who worked on my house were professional and personable. Id call them again in a heartbeat.

Review 75 (2024-12-18 - Rating: 5)
Very courteous, professional staff.Shout out to Miguel & Robert! Awesome experience.

Review 76 (2024-09-30 - Rating: 5)
Jonathan and Miguel were amazing! They are very fast and clean! 🙂 highly recommend!

Review 77 (2024-03-14 - Rating: 5)
Robert and Miguel were extremely helpful and knowledgeable. Made me feel comfortable in that the job was going to be done with my family in mind and their safety. Was very affordable, I didn’t feel taken advantage of, as I had with other plumbing companies. My hotwater heater was extremely old and stopped working. Came, gave me a quote. Were very accommodating when i asked if they could remove the old one first while they went to the store so I’d have time to clean, dry the area as well as fix a few hole in the wall from previous owner. Called and advised me about the available of stock in the waterheaters and explained my options. Came back replaced and repaired everything up to code and mire convenien. Answered many questions i had about possible future projects as well as possible ways to save money for those project. As well as showed me a few thing i didn’t know on up keep. I have called them a few times over the past few years for much smaller things and everytime i have received the same care. I’ve recommended them many times and will continue. They have that dad and brother feel, that your truly being helped out in a time of need/ emergency expenses. And for that im thankful.

Review 78 (2024-07-27 - Rating: 5)
Jesse is an awesome plumber. After a few months of several plumbers attempting to locate a leak in one of our units, Jesse came in and located the leak right away, repair the leak and had the best customer service and attitude! Thank you Basin Plumbing for your services!

Review 79 (2024-11-27 - Rating: 5)
Was happy with the service performed by Johathan R. He was very polite and clean and will use again.

Review 80 (2024-12-26 - Rating: 5)
He was quick and thorough. He did a great job.

Review 81 (2023-10-11 - Rating: 5)
The service we received was OUTSTANDING. Our technician Alan was GREAT at communicating throughout the entire process, was efficient and great at explaining things to me simply. They were good about being there when they said, and didnt try to overcharge us for anything extra or unnecessary, and even gave us options on how to correct our issues. They had to come back a second time to finish, and made sure to do things necessary, this time Alan and Johnathan worked together to be in and out in an hour, and their work was FLAWLESS. I would ABSOLUTELY recommend Basin Plumbing to anyone needing a professional job done WITHOUT breaking the bank.

Review 82 (2025-01-06 - Rating: 5)
Very reliable and professional service. Always great service!

Review 83 (2024-11-13 - Rating: 5)
I have already done this butMiguel was fast kind and informative.he was great!

Review 84 (2024-08-28 - Rating: 5)
Miguel and Robert were so friendly, explained everything and quickly resolved the issue! I would Highly recommend them and Basin plumbing!

Review 85 (2024-06-18 - Rating: 5)
Basic Plumbing came out to find gas leak, very professional and friendly. Gave lots of information and helped come to cheapest option for fix. Even helped go over what could fail during inspection with the gas leak and help fix then.

Review 86 (2024-10-23 - Rating: 5)
Jonathan was very polite and fixed the issue we had we with our toilet. Thank you!

Review 87 (2024-07-23 - Rating: 5)
They did a great job, very honest and fixed the problem quickly! I definitely will recommend them to my family and friends!

Review 88 (2023-08-30 - Rating: 5)
New to the area, this was the first time we needed a plumber. Of course, we had to find someone after hours when our toilets overflowed. So glad we called Basin Plumbing!Miguel and Jessie were professional and worked tirelessly until the problem was solved (almost 10:00 pm). They were very efficient and wasted no time. Outstanding customer service!I would highly recommend this company! We will be using them again for future plumbing needs.

Review 89 (2024-12-05 - Rating: 5)
Miguel & Robert were so professional, kind, and did a great job.

Review 90 (2023-09-29 - Rating: 5)
They came out and replaced my entire sewer line faster and cheaper than other companies quoted.Jesse and Tyler worked fast, were professional, and kept me updated throughout the process.They cleaned up after themselves and left the yard in good shape.I highly recommend this company.

Review 91 (2024-12-08 - Rating: 5)
He did a very good job, was very professional and got the job done fast. Thank you.

Review 92 (2024-11-23 - Rating: 5)
He came on a Saturday afternoon, fixed my problem and charged me a fair price.

Review 93 (2024-11-01 - Rating: 5)
Miguel and Richard were very professional and did a quick job.

Review 94 (2024-04-02 - Rating: 5)
My Sister, J Watters needed help due to her water heater, your guys rushed right over!!. Very prompt , knowledgeable & professional service provided! We really appreciated Tyler & Miguel! Thank you very much!!

Review 95 (2024-11-21 - Rating: 5)
Allen was prompt, professional and kept me informed every step of the way. He had all the parts he needed to repair and perform routine flushing maintenance on my Rinnai tankless hot water heater and kept me from having to replace it, though he quoted that option before he started the repair. He resolved my issue in 1.5 hours and was able to quote my alternatives on the spot. I’ll use Basin again and ask for Allen.Allen also found and replaced natural gas piping between the meter and our home. He had to order parts as they were not available locally amd kept meninformed in timing every atep of the way.

Review 96 (2024-05-13 - Rating: 5)
Outstanding crew and service. Worked tirelessly until huge line clogged opened up. Very professional, prompt and courteous.Great pricing .Robert and Miguel outstanding crew!

Review 97 (2024-12-11 - Rating: 5)
We had a Plumbing issue and called Basin Plumbing. The Dispatcher was absolutely amazing on the phone, very Friendly and Professional! The 2 Plumbers that came out Jonathan & Auden were just the same!! Very Professional, Friendly, fixed the plumbing issue & explained everything to me. I would highly recommend Basin Plumbing!!

Review 98 (2024-10-23 - Rating: 5)
Basin plumbing was a great service. Fast, affordable and respectful. Very empathetic to my situation. They git us in at their earliest convenience. They were honest about what needed to be done. And got my situation handled in a timely manner. Thank you

Review 99 (2024-12-20 - Rating: 5)
Magnus and Treavor arrived next day, both very professional ... Got job done very quickly. Very pleased with both their work and rates. Basin Plumbing my new go to plumbers. VERY PLEASED

Review 100 (2023-01-24 - Rating: 5)
The technician was very professional as well as informative. The technician arrived in a timely manner and was able to assess the issues at hand quickly and gave a reasonable quote. The installation took place the same day which was very convenient for me. The technician was able to fix all issues with no problems. The technician cleaned up after himself very well. Will definitely be using them again in the future and would recommend them to family and friends.

Review 101 (2024-10-29 - Rating: 5)
They responded quickly to my call. Jesse, the technician, was courteous and professional. As I wasnt there on site, he called me and kept me well informed of what needed to be done, giving me several options and quotes. When I made the choice, he got the job done quickly and efficiently. All in all, it was an excellent experience.

Review 102 (2022-08-02 - Rating: 5)
Alan and the gentleman he was with today were very polite and professional. They explained everything thoroughly and answered any questions I had. Even the young lady I spoke to on the phone when I was making the appointment was so nice! I wish I was better at remembering names. Overall, I am very pleased with Basin Plumbing. I will definitely be recommending them to family and friends and will be using them any time I have a plumbing issue in the future. Thank you all so much!

Review 103 (2024-10-21 - Rating: 5)
Both gentlemen who helped us and installed our new toilet were great!

Review 104 (2025-01-04 - Rating: 5)
Quick and professional. Very pleased with the service

Review 105 (2024-08-23 - Rating: 4)
Alan and Jacob were thorough in explaining what needed to be done. They were able to replace my water heater in a timely manner. Very professional and quick

Review 106 (2024-11-14 - Rating: 5)
Jesse and the young man with him were very cordial, polite and respectful. Came to my kids home and got the job done. I will definitely call again if neededThank you.

Review 107 (2024-08-08 - Rating: 5)
This is my second visit from Basin Plumbing and they do not disappoint. They came in and got the job done.

Review 108 (2024-09-12 - Rating: 5)
These guys were amazing! I would not change plumbing companies.

Review 109 (2024-11-18 - Rating: 5)
Jonathan was very professional. He walked me through the process and completed the job in a timely matter. The job he did was great. I would highly recommend this company for its promptness and the great job.

Review 110 (2021-08-06 - Rating: 5)
Excellent service. Came and inspect, gave a quote. Went ahead and give it a go. Allan came and unclogged my sewer. He is very knowledgeable and gave an excellent service. Would use again. Thank you.

Review 111 (2024-09-16 - Rating: 5)
I recently had Basin Plumbing over and I couldnt be more impressed with their service. From start to finish, they presented exceptional communication and kindness. They were always available to answer questions and kept me informed every step of the way, which made the entire process stress-free.Miguel and Jonathan were not only skilled but also genuinely friendly, making me feel like a valued customer. Their honest approach was refreshing; they provided clear explanations of the issues and offered practical solutions without pushing unnecessary services. Its rare to find a company that combines professionalism with such a personal touch, and Basin Plumbing truly excels in both areas. I highly recommend them to anyone in need of plumbing services!

Review 112 (2024-06-20 - Rating: 5)
I would like to say that Tyler came over here and got me out of a problem, I have three girls and believe me is hard when you got a plumbing problem , Tyler came over here and got to work right away and took care of the problem, I recommend him to any job I would like to say thank you Tyler for a great job from me and my family thank you

Review 113 (2022-05-03 - Rating: 5)
Aaron and Alen installed my new on demand tankless water heater they called before schedule they were on time they were courteous and professional they confidently placed the bid and were less expensive when I got 5 different bids.jesse and Jose installed 2 bidets in our home great professionals.prompt and communicated exactly as needed much appreciated and I recommend them

Review 114 (2024-08-23 - Rating: 5)
Alan and his crew are always amazing! I called on Wednesday to request a bid and was told he couldn’t make it until Monday. Thursday morning I received a call that he finished his other job early and was able to come that morning instead! As always they are great with prioritizing customers and giving fair pricing. I send him all of my plumbing business. HIGHLY recommend!

Review 115 (2024-08-18 - Rating: 5)
Alan was very professional and was very quick and efficient to fix the problem we had at our home.

Review 116 (2023-07-06 - Rating: 5)
Basin Plumbing responds and schedules very quickly. Excellent service! I highly recommend Basin Plumbing. Thank you to Miguel and his assistant for a job well done! They went above and beyond!

Review 117 (2024-08-23 - Rating: 5)
They were great and I truly appreciate them.. Great customer service

Review 118 (2023-03-24 - Rating: 5)
They did a fantastic job!! Super helpful!! They managed to repair and fix the shower pressure issue we have been having with this house since we bought it. Great pricing and will work with you and your schedule!!! 10/10

Review 119 (2023-09-06 - Rating: 5)
Miguel and Robert were very efficient, polite, worked fast and cleanly. They were great. I had a very tiny leak coming off the back of my waterheater in my apartment at Santa Rita Senior Village.

Review 120 (2024-10-30 - Rating: 5)
Robert and Miguel did a great and quick job!

Review 121 (2024-10-25 - Rating: 5)
I love Basin Plumbing! These guys are respectful, clean and very nice. Alan explained everything in detail where I understood what was going on. I recommend them to everyone I know!❤️

Review 122 (2023-02-05 - Rating: 5)
I called in on Saturday and in less than 24 hours someone came out and fixed my issue. Excellent customer service, super professional and timely. I will definitely use this company again for any plumbing needs. Thank y’all so much!

Review 123 (2022-12-05 - Rating: 5)
I called this company to help with a tankless water heater problem. The young lady that answered was very helpful and informative on the problem i was having. Unfortunately, they were unable to send someone until the following week due to the fact it was so close to the holiday. I opted for another company because they were able to send someone out sooner. Well needless to say, going with the other company was a very bad decision. I called Basin Plumbing back the following week explained what happened and they were more than happy to send someone the same day. Allen came out that afternoon and was able to diagnose the problem. Two days later the job was complete. Allen was very professional and very personable. He went as far as apologizing for the behavior of the other company and said not all plumbers are like that. With this experience, Basin Plumbing has earned a lifelong customer.

Review 124 (2021-06-18 - Rating: 5)
We are getting ready to move into a house. I had a couple questions about existing plumbing issues, and we wanted to use the camera service to make sure there were no issues with our main line. Jesse was very knowledgeable and answered all of my questions, gave me quotes on issues I want to fix in the future, and left me with some tips. Great service! And at a great price.

Review 125 (2024-05-24 - Rating: 5)
My work was done very quickly and on time .The tech Alan explained everything he was doing he has done a very good job.

Review 126 (2023-07-05 - Rating: 5)
Nick did a great job! He was very professional and quick to fix the problems I was having. He also described to me what was going on in a way that was easy to understand. I highly reccomend.

Review 127 (2020-02-04 - Rating: 5)
Awesome service! Jasmine was so helpful in assisting with the prompt scheduling of the service call. Alan Torres went above and beyond to find the plumbing problem and was successful at fixing it. He was courteous, professional and very helpful! Will use them again if in need of a plumber! Thank you for a job well done!

Review 128 (2022-09-09 - Rating: 5)
Jesse and Aaron are so very nice, knowledgeable and professional! They worked very hard on the drain to get it cleared in my older house! It was a pleasure dealing with this company from the first phone call to paying the bill! Thank you guys we will definitely be calling yall again for inevitable future repairs.

Review 129 (2024-08-27 - Rating: 5)
Allan and Jacob excellent Professional curtious plumbers highly recommend!

Review 130 (2024-08-02 - Rating: 5)
Alan and Jacob came out today to replace the defective kitchen faucet that I had received. They replaced it with the replacement faucet in timely fashion and all is working perfectly. Basin Plumbing is very responsive and professional in the job they do. 8-2-24Alan did a fantastic job replacing our kitchen sink. He was very knowledgeable and efficient with his time. Recommend Basin Plumbing and Alan for any of your plumbing needs.

Review 131 (2022-06-29 - Rating: 5)
I use Basin Plumbing at the property I work at and they are always prompt and courteous so I used them to clean out drains at my house. Jesse was very professional and explained the process, very helpful! I would definitely recommend them to anyone!

Review 132 (2020-12-20 - Rating: 5)
The absolute best. I recommend them hands down. Prompt, professional, amazing company. I had a company come out that my home warranty sent out, that absolutely made the problem worse and would no longer respond. (a whole other story) So, I called Basin Plumbing after my entire bathroom flooded. I called them at 6:00 am, the answering service answered, and had a technician, or I’m assuming the owner call me within 15 mins! They were there in about an hour and fixed the problem, and helped me clean up within 45 mins. I can’t say enough about this company and how thankful I am for them in this emergency situation. I was in shock that I called them at 6 am and by 9 am everything was fixed, clean, and done. Very professional and down to earth people. I will definitely be calling them again for all my plumbing needs! Highly recommended!

Review 133 (2024-01-14 - Rating: 5)
My go to for plumbing issues! Jonathan did an awesome job fixing our plumbing issues and was quick to arrive. 5 stars to Jonathan!

Review 134 (2024-09-12 - Rating: 5)
Miguel and Jonathan were very professional, efficient and knowledgeable. They answered all my questions and were very thorough with their explanations. Thank you very much!

Review 135 (2024-09-17 - Rating: 5)
Miguel was great! I wasnt able to make our meeting but told him what we were needing. He knew exactly what he was doing and explained to me what needed to be done and gave me several scenarios.

Review 136 (2020-04-20 - Rating: 5)
I called on Saturday and Jose was able to meet me the same day. Within a matter of minutes he was able to diagnose the problem and set up an appointment with me on Monday morning. Allen arrived exactly when he said he would on Monday and did a great job. Both men were very professional. Will be using again.

Review 137 (2022-12-28 - Rating: 5)
Alan and Nick were very professional, transparent, honest, and thorough. They corrected another company’s shoddy work. I would highly recommend Basin. They let you know what all services will cost BEFORE the work is done so there is no surprises. Thanks Basin!!

Review 138 (2022-12-30 - Rating: 5)
Very knowledgeable, professional & courteous! They were able to fix the issue in a short amount of time. A bit pricey but worth it if you want the job done right. I would highly recommend.

Review 139 (2023-03-02 - Rating: 5)
Jesse and Aaron were amazing.. They came in got it done and very professional… I’m very thankful for the two of them and for this company.. We need more companies that exemplify great customer service with their work..Thank you

Review 140 (2024-10-10 - Rating: 5)
Basin Plumbing is a great company that supplies great service and very professional. JW

Review 141 (2021-10-05 - Rating: 5)
Basin Plumbing was awesome. Had a bad gas leak but Jesse helped us out a lot and went out of his way to make sure we were taken care of. Can’t thank him enough! Highly recommend these guys!

Review 142 (2021-05-15 - Rating: 5)
The crew of Jesse and Jacob were very professional and friendly. These guys worked non stop to make repairs to my sewer line and while working found that my main gas line wa a leaking and full of holes. They alerted me to the problem and showed me where the line had failed before disturbing the line. While working for me my hot water heater started leaking they were quick to help me procure a new heater and change it out without leaving us without hot water that day. I cannot say enough good things about these two men they really went above and beyond my expectations and always had a smile on their face and ready to help. Back when we had the freeze my sewer line did clog and Basin Plumbing was the only company that would answer my call for help and come to find out the owner himself came out in the freeze to clear my line this company is responsive and quick to act. I will be a loyal customer from now on

Review 143 (2020-02-07 - Rating: 5)
These folks were awesome! From the dispatcher to the plumbing tech to the RMP, everyone was polite, friendly yet professional, and explained the process and options at every step. They even came in under the original estimate. Will definitely call them again if needed and highly recommend them!

Review 144 (2020-09-30 - Rating: 5)
Very professional service, arrived on time and ensured the job was done correctly. Also advised me of any issues as they became present. I was very much impressed with how clean the work area was left. I highly recommend Basin Plumbing!

Review 145 (2024-11-05 - Rating: 5)
Friendly service. Professional and knowledgeable. Will use again.

Review 146 (2023-02-17 - Rating: 5)
Jesse at Basin Plumbing was incredibly knowledgeable and helpful! He was able to quickly diagnose and fix my plumbing problem. He will be my go to for any plumbing issues in the future!

Review 147 (2022-02-14 - Rating: 5)
Allen called when he was about 15 minutes away and he took great care of us. He was very thorough and quick. He took out and hauled away our old toilet and installed the new one that I had bought at Home Depot. He even disconnected and reconnected the bidet I had installed. I will definitely use them again. It is not super cheap, but you get what you pay for. These guys are legit and professional!

Review 148 (2024-07-16 - Rating: 5)
Fantastic service from beginning to end!! Would 100% recommend them!

Review 149 (2020-12-11 - Rating: 5)
Jacob from basin Plumbing. We want to thank you for your prompt service. Your excellent service. Jacob knew his job well he did a good job. He made this time for us more comfortable. I said that to say this. When Atmos gas came out and turned off our gas because of a gas leak. We didnt know what to do. But Jacob came from basin Plumbing and took care of everything. We will recommend basin plumbing to all our family and friends. Jacob and basin Plumbing thanks again for all your help and reasonable pricing.

Review 150 (2022-06-09 - Rating: 5)
I really appreciate their quick service! Guys were were helpful ! I am totally positive about them! Recommended! I had FirstAmerican Home Warranty. They sent like 3 diff companies to fix my kitchen issue but couldnt help! Thats why i called!

Review 151 (2020-05-28 - Rating: 5)
Amazing people who provide amazing service!! We have a lot of properties in the area, and have used a lot of other plumbing companies. Jose was able to fix a situation at one of our more difficult properties when no one else could. We wont be wasting our time with the others going forward. Basin Plumbing will be our go-to for future plumbing needs!!!

Review 152 (2022-03-22 - Rating: 5)
The guys did a great job unclogging my toilet today. They were very professional, courteous and friendly. They both explained everything right and were non judgemental. They got the job done fast and I would definitely recommend them to anyone. Thank you guys for your exceptional service.

Review 153 (2021-06-11 - Rating: 5)
Used Basin Plumbing to get a gas line added for my new stove. Jose was very courteous and professional. He answered all my questions and I am confident that the job was done right. I will recommend Basin Plumbing anytime I am asked for a recommendation. Thank you!!!!!!!!

Review 154 (2023-07-17 - Rating: 5)
Aaron & Jessie did awesome job they even had to do some modifications in order to install water heater. I will be using these guys moving forward. Thank you again!!!!

Review 155 (2020-06-05 - Rating: 5)
Alan and Jacob were very helpful and efficient. They were able to get the job done quickly and explained everything they needed to do. We will continue to use Basin Plumbing for any needs we may have in the future.

Review 156 (2024-07-12 - Rating: 5)
Fast, reliable, and affordable! Will definitely be using this company again

Review 157 (2024-07-30 - Rating: 5)
Miguel and Robert are great! Did the job efficiently and correct! I was told a higher price for the job, but they honored original price! Saved me over $400!!!! Will use again!

Review 158 (2020-05-16 - Rating: 5)
Was very impressed with quality of work. Very professional. If there was anything extra that we requested or they saw that needed to be done, they would explain what they would do and give us the cost up front so there were no surprises with the estimate. I would recommend Basin Plumbing and would use them again.

Review 159 (2022-04-27 - Rating: 5)
Allen and Aaron were very knowledgeable and helpful. Really appreciated their patience and willingness to explain everything. We hope this fixes our toilet issues. I would definitely recommend Basin Plumbing. Thank you.🙂

Review 160 (2024-12-12 - Rating: 5)
Another satisfied customer due to another great experience with Basin Plumbing! Allen went way above & beyond! He exudes the very essence of customer service!! Thank you Basin Plumbing!!!

Review 161 (2024-08-21 - Rating: 5)
Jesse and Mundo were professional and quick. Got my entire inlet line replaced from the meter to house in half a day. Good work and definite recommendation in the future!

Review 162 (2024-08-25 - Rating: 5)
Miguel answered our call so quickly. We are so grateful for his help.

Review 163 (2021-06-25 - Rating: 5)
Jesse was friendly and professional. He repaired a leak in my hot water heater, showed and explained everything he did to me as well as gave recommendations on how to keep my hot water heater maintained and running efficiently.

Review 164 (2024-09-11 - Rating: 5)
Alan was extremely professional and was able to get a persistent clog in my bathtub unclogged in minutes. Definitely worth every penny and highly recommend them for all your plumbing needs!

Review 165 (2024-07-29 - Rating: 5)
Allan is always very nice and always explains what was done to fix the problem.

Review 166 (2024-08-23 - Rating: 5)
Jesse and Munro did a great job fixing my outdoor kitchen faucets and fixing drain plumbing issues beneath the cabinet. Very professional, would recommend.

Review 167 (2021-03-29 - Rating: 5)
Exterior Water Heater suffered from the recent freeze and Basin Plumbing went above and beyond to track down warranty options. When the manufacturer backed out of coverage, Jose walked me through replacement options, worked to reduce labor time, never tried to oversell, and was a constant professional. Would highly recommend for any plumbing needs!

Review 168 (2024-09-09 - Rating: 5)
ALAN N JACOB I HIGHLY RECOMMEND THEM VERY POLITE N PROFESSIONALS!

Review 169 (2024-08-05 - Rating: 5)
Timely, professional, organized, and fair priced. Will use again.

Review 170 (2024-06-25 - Rating: 5)
Responsible and reliable. ask for Roberto and Miguel, very honest and great service.

Review 171 (2022-05-28 - Rating: 5)
Very fast- got to me the same day I called! Jesse was very nice and professional. Fixed the issue! Would recommend and use this service again! Thank you!

Review 172 (2023-08-10 - Rating: 5)
The two guys that came out were very knowledgeable and fixed issues quickly. Will definitely call again if and when Im in need of a plumber.

Review 173 (2021-04-22 - Rating: 5)
Thank you so much to Jasmine and Jesse today.Jasmine answers the phone and she went above and beyond today to help me.She asked good questions and made sure she understood what my problem was.Then Jesse arrived at my house to fix my gas leak.He was professional, quick and knew what he was doing.He got my gas leak fixed for a lot less money than I thought I was going to have to spend...My anxiety level has gone way down.Thank you!AND Jesse was kind to my dogs ❤️ They also give him 5 stars!

Review 174 (2019-10-02 - Rating: 5)
We had a tankless water heater we wanted installed and asked Basin Plumbing about it. They sent Jose out to take a look and give us an estimate for the job. Jose came out and clearly explained what needed to be done and how much it would cost. A few days later Jose came out and removed our old heater and installed our new one. He did a very professional job and explained everything clearly. Glad we chose Basin Plumbing and greatly appreciate Jose for a job well done! !! Thank you! !!

Review 175 (2024-05-10 - Rating: 5)
I could text Allen questions and stuff so that was nice. Very good work, quick, reasonable rates.

Review 176 (2024-07-11 - Rating: 5)
Great service! Would definitely use again.

Review 177 (2023-04-13 - Rating: 5)
Jesse was very nice and was able to unclog the sewer line. Will definitely ask for him when I use Basin Plumbing again!

Review 178 (2022-04-20 - Rating: 5)
Jesse and Nick did an excellent job. They were extremely patient and kept working on the problem until it was fixed. Very professional and nice people.

Review 179 (2024-07-17 - Rating: 5)
Miguel and Robert came out to do some plumbing for a fridge water line. They were professional and fast with their work! 10/10 recommend.

Review 180 (2024-07-29 - Rating: 5)
He was professional and nice. Thank you. 😊

Review 181 (2021-01-20 - Rating: 5)
Could not be happier with the repairs done at my home. Explained everything they needed to do before and reviewed work completed with me every step of the way. Put your plumbing needs in good hands and avoid the worries.

Review 182 (2020-02-22 - Rating: 5)
Had a main line clogged, called and received very prompt service. Very knowledgeable, fixed the problem quickly, service was great! Would definitely contact Basin Plumbing again if another problem arises!

Review 183 (2023-10-03 - Rating: 5)
I was scheduled to be seen Thursday but they were able to see me sooner. They fixed everything that day. 10/10 would recommend.

Review 184 (2022-02-08 - Rating: 5)
I used basin plumbing for the first time and I am very pleased with the work that they done. Very friendly and professional. I would recommend their services to anyone that needs a good reliable reasonable plumber...you guys rock.

Review 185 (2022-09-15 - Rating: 5)
Tech showed up on time and was very professional and informative. The job was done quickly! Very impressed with the experience in total! Thanks Basin Plumbing!

Review 186 (2022-01-18 - Rating: 5)
I had an emergency water leak on a faucet, and repair was done within a couple of hours! Great service in a timely manner! Thank you Basin Plumbing!

Review 187 (2022-03-07 - Rating: 5)
Best service ever! Allen is very knowledgeable, professional, courteous plumber. He replaced water heater and the lines. I recommend their business to anyone who needs the job done right. Thank you

Review 188 (2022-04-27 - Rating: 5)
Got to me the next day as it was non -emergency. Was able to diagnose my tankless water heater and get the part in. Walked me through every step so I knew what was happening. Would definitely use again.

Review 189 (2020-11-03 - Rating: 5)
These guys are AWESOME! Very knowledgeable and efficient. Allen was very nice and respectful. I have used them several times and will continue to use them. I consider their prices to be GREAT!!

Review 190 (2024-12-11 - Rating: 5)
Very polite and handled the situation very well

Review 191 (2024-08-01 - Rating: 5)
Miguel was awesome and got us out of a bind would recommend him to anyone

Review 192 (2023-07-01 - Rating: 5)
Basin Plumbing did a good job helping me coordinate work from the opposite side of the state to help my mother. Give them a call!

Review 193 (2021-04-08 - Rating: 5)
I had this drain cleaned 2 mknths ago by another company. Basin came out today and did a much better job and told me ways to prevent future problems. I will continue using Basin Plumbing for all my future plumbing needs.

Review 194 (2020-02-08 - Rating: 5)
Very knowledgeable, fair pricing and professional! You can tell they care about the quality in their work. Would definitely recommend to anyone needing plumbing work.

Review 195 (2024-05-31 - Rating: 5)
He was very nice and thoughtful and showed us how to fix the toilet

Review 196 (2022-12-24 - Rating: 5)
Allen came out and got us fixed in no time.He was very professional and thorough with his job.Thank you and definitely will call again if I ever have any plumbing problems again!