The Darville Company

Located in Odessa, Texas

Address: 3706 N County Rd W, Odessa, TX 79764, United States

Phone: +1 432-233-0031

Rating: 4.9

Services

On-site services
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-06 - Rating: 5)
I had an excellent experience with Darville! From start to finish, their service was top-notch. I called them for a gas leak issue, and they were quick to schedule an appointment. The technician, Wade Henderson, arrived on time, was professional, and explained everything clearly. He quickly diagnosed the problem and fixed it efficiently without any mess. The pricing was fair and transparent with no hidden fees. I highly recommend Darville for anyone in need of plumbing services. Reliable, friendly, and trustworthy!

Review 2 (2024-12-17 - Rating: 5)
We had a water heater issue, and we scheduled the Darville company to come out and fix it.Not only did they come a day ahead of schedule, but the two techs who came out, Aaron Berke and Wade Henderson, were promptly, professional, and friendly. They finished the job and finished efficiently and timely. Very satisfied, and will highly recommend to anyone.We will be calling them again!

Review 3 (2024-11-09 - Rating: 5)
We have worked with this plumbing company twice now and we have been nothing but impressed with their kindness and professionalism. Everyone from the scheduler, to the operations manager, to the plumbers were responsive, resourceful, kind, and hard working for our plumbing needs. We were especially appreciative for our amazing plumbers John Thompson and Noah Verregas who made multiple house calls on a difficult project, and still remained patient and professional. I highly recommend Darville to anyone who has a plumbing issue.

Review 4 (2024-09-17 - Rating: 5)
I just wanted to reach out and share my recent experience with your company. Recently, Noah and John came out to fix my hot water heater, and I must say, they went above and beyond my expectations.Not only did they end up replacing the water heater, but they did so with the utmost professionalism and skill. It was evident from the get-go that they knew exactly what they were doing. Their friendly demeanor and approachable nature made the entire process smooth and stress-free.I just wanted to take a moment to commend Noah and John for their excellent work. Their dedication to their craft and attention to detail did not go unnoticed. I am beyond satisfied with the service they provided, and I will not hesitate to recommend your company to friends and family in the future.Thank you once again for sending such a stellar team to assist with my hot water heater. Please extend my gratitude to Noah and John for a job well done.

Review 5 (2025-01-07 - Rating: 5)
My pilot light on my water heater went out and I couldnt get it restarted. I called them and they said they would be able to get me the next day but were able to get to me the same day I called and they were able to get in contact with the water heater maker and they got it started almost immediately. Seriously awesome people and recommend them!!

Review 6 (2024-10-08 - Rating: 5)
I’ve used this company multiple times and have always received great service! Including today when getting my water heater replaced. They’re always super responsive and quick to come out and complete the work. Auden N. and Trevor R. were very polite, knowledgeable and worked quickly!

Review 7 (2024-09-01 - Rating: 5)
Outstanding Service from Noah and John!We recently had some plumbing issues and called Darville, even though theyre an hour away. Despite it being a holiday weekend, they responded quickly and were very accommodating. They arrived promptly, handled the job efficiently and provided excellent customer service. Highly recommend Darville for reliable and friendly plumbing services!Thank you!

Review 8 (2024-11-19 - Rating: 5)
Daniel and John are exceptional! They not only took care of my plumbing issue but gave me advice for maintaining my home! They also walked me through the process so I was aware of what was happening, which I greatly appreciated.

Review 9 (2024-11-26 - Rating: 5)
Wade and Aaron were fantastic; courteous and knew what they were doing! Very wonderful experience, Mr. Darville you hit a home run with these gentlemen!! Thanks again to The Darville Co. Gary & Connie Fields

Review 10 (2024-10-27 - Rating: 5)
Noah was amazing! He was extremely nice & kept us updated during the whole process. They worked quick and got us fixed up in less than an hour, we are so grateful!! Highly recommend this company, especially Noah!

Review 11 (2024-11-09 - Rating: 5)
I had a major plumbing issue that required immediate attention, Noah Venegas & John Thompson were able to fix the issue in a timely manner. I was able to use my toilet again just over 24hrs after the initial work began. These men were beyond professional and showed exemplary customer service! They are 1000% the reason I will be a returning customer. Thank you gentlemen!

Review 12 (2024-12-06 - Rating: 5)
Great service! HVAC technician Brandon B. was very thorough and knowledgeable. He presented well and was very professional. Brandon demonstrated and explained the problem my equipment was having and did not hesitate to answer any concerns that I had. Darville Company is my hvac company and will be referring to all my friends with any hvac issues. You rock!

Review 13 (2024-09-24 - Rating: 5)
Excellenct experience!! It started with the free estimate given to us by Josh. Josh asked us what we wanted and made suggestions to fulfill our necessities. We recieved a multiple option proposal within a few days. We made a decision and work started that following Monday. Dustin, Jesus, Scott, and German installed multiple units efficiently and professionally. They were able to get everything up and running within the week. I work in construction and I was impressed with their ability to get the job done regardless of the type of environment that they work in. If you need AC work done I recommend that Darville be your first call.

Review 14 (2024-08-07 - Rating: 5)
I was so thankful when I called and was told I would be scheduled with a technician when I found a leak.Both Crystal and Raphael were friendly, professional and answered all my questions and so helpful. They also spoke with my husband who could not be here at the time the job was complete and answered all his questions. First time using Darville Co. and will now continue using them, so very satisfied. Thank you, for amazing service!!!

Review 15 (2024-10-29 - Rating: 5)
Auden Navarrete and Trevor Riley are the only plumbers that I will have come out to my local business. They are the fantastic at their jobs and are very personable people. I recommend them to anyone at the Darvile company!! 🧑‍🔧

Review 16 (2024-09-25 - Rating: 5)
This company it’s just the best, from taking your call to finishing the job. I called around 8am and had Justin calling me about 10 mins later letting me know him and Adriel Baeza were going to be on their way shortly. They showed up at my place within 30 mins and took care of the problem right away. Thank you for the great business approach all the way around!!…On another note, I had called another very popular contractor and they said they couldn’t help me as my place was a mobile home.The Darville Company never even asked, they just took care of it!!!

Review 17 (2024-09-11 - Rating: 5)
Thank you Josh Taylor, Justin Baeza and Adriel Cadena! These men went above and beyond to get my air conditioner replaced. They were all very professional, polite and knew what they were doing. I recommend the Darville Company 100%.

Review 18 (2024-11-18 - Rating: 5)
I’m very grateful for the time spent figuring out the problem and coming up with the solution. The space was cramped but Jocelyne and Aaron were my heroes today!I ca not thank you enough for all of your hard work today!!You will always be my plumbers of choice.

Review 19 (2024-07-03 - Rating: 5)
We lost our Hot water and called them to see what is going on. They came out. They had to order a part but it came fast. They installed it and checked to make sure all our hot water was working around the house and it was. Jim Scott was super nice. Explained everything to me. We even chatted a few about cats. I’m so glad I found this company. Thank you so much and a bigger thank you to Jim Scott . I highly recommend this company to anyone and everyone

Review 20 (2024-10-17 - Rating: 5)
We have always used Darville to service our central unit. Brandon was courteous, knowledgeable & professional. We always appreciate the service provided.

Review 21 (2024-06-16 - Rating: 5)
Brandon Behunin came out today and fixed our AC unit. He knows his business and is so down to earth. Quick and reliable!Amazing experience! We will definitely use him again for any repairs we may need!Thank you, Brandon!

Review 22 (2022-06-10 - Rating: 5)
From the initial meeting for a quote on replacing our heating and AC system, to the install, this company is by far the most professional company we have dealt with. Our technicians Aeric and Josiah were knowledgeable, reliable and always on time and ready for work. They explained the details of each step as they were completing the removal of our old system and installing the new one. They were able to answer any questions we had during the process. I would highly recommend the Darville Company for anyone considering a new AC/Heat system for their home. Thank you Darville Company and Aeric and Josiah.

Review 23 (2024-11-29 - Rating: 5)
They came out the same day I called and went deep into the night to help me with not one, but TWO pipe obstructions. Grateful for Tonys help on short notice.

Review 24 (2024-04-21 - Rating: 5)
I had A/C problems on a late Sunday afternoon and called Jan. He sent out Brandon who was amazing! He was so kind and courteous and stayed after he repaired the A/C to make sure it was cooling! I will continue to call Darville for all my AC and plumbing needs. They are the best!

Review 25 (2024-08-05 - Rating: 5)
Biggest shout out to the A-team! (Tony and Jocelyne) came in @6:30pm and stayed to get the job done until 3am! These 2 didn’t break whatsoever. They’re awesome, they welcomed every question, and suggestion. If you have anyone come out, cross your fingers it’s these two!

Review 26 (2024-12-16 - Rating: 5)
This was a great experience, as always. They are willing to work with my schedule. They call ahead of time so I can leave work to meet them at my house instead of waiting around for long periods of time. The tech, Daniel, was friendly and professional. He explained the different options and price points to help me make an informed decision. He repaired the issue in a timely manner and cleaned up after. I really appreciate the great customer service.

Review 27 (2021-03-31 - Rating: 5)
My experience with Darville Air Conditioning and Plumbing was top notch from start to finish. I contacted them at the suggestion of a friend to get a quote on replacement of my water heater. The service dispatcher told me everything I needed to know, including that I did not need to wait around all day for a technician to show up. I would receive an advance call when they were on the way. The friendly service technicians came the same day and gave me a quote. I agreed to the price and they went to Odessa right away to get me a replacement water heater from their warehouse, and came back and installed it the same day! I was so blown away, because other companies told me I had to wait weeks.Update: I had a leaky outside faucet that got worse with the winter freeze.The valve connection was covered in concrete, making it a tough job to replace. Lina-Kay from Darville came out and had no trouble replacing the valve in less than an hour. It would have taken me forever and I might have damaged my brick wall in the process. Lina fixed it, and notified me that additional leaks may be present in my house because she was still seeing flow on the water meter. She saved me a lot of money in potentially wasted water by pointing this out to me.Update: Shutting off the water to your house at the street when you have a leak is a pain. Ive had two leaks occur in my house in the last couple of years, and had to go back and forth to the street meter to turn the water on and off until the leaks could be located and repaired. Lina-Kay from The Darville Company installed an automated shutoff valve so that I can shut the water off with the convenience of my smart phone (see image below). I love it! She even replaced my cheapo braided plumbing lines with more rugged, long lasting plumbing lines to reduce the risk of a future leak.Update: My kitchen sink garbage disposal was falling apart. The unit needed to be replaced due to poor performance and a leaky gasket that left a stinky mess under my sink. I grabbed a replacement unit from the hardware store, and Lina-Kay from The Darville Company replaced my old unit it in about 40 minutes, including installing the new sink flange assembly. She also took care of disposing the old unit, leaving me with a clean kitchen and a professional install that works great.

Review 28 (2024-10-14 - Rating: 5)
Called at 8 AM on the morning I needed service and they were there to get us taken care of. I had three different plumbing issues that went on in about a months time where I had to utilize their services. The technicians were prompt , professional and thorough. I will name all the Techs that worked on my house at once Brian Artelejo and his assistant, Tony Hernandez and Jocelyn Scott, and finally John Thompson and Noah Venegas all worked on my house for different reasons. The work was very professional. Darville has been my go to for my plumbing needs. With a house being built in 1958 I’m sure that the plumbing will still be an issue at various times in which I will use and recommend The Darville Company. I may be on my way to VIP status with them. Great company, awesome work and Professional Technicians with a positive attitude. If I could give more stars I would.

Review 29 (2024-06-18 - Rating: 5)
A/C quit cooling about 1:00 AM, called Darville at about 8:00 AM, and Brandon Behunin was here by 10:15 AM. He was very personable and very professional, and quickly discovered a bad capacitor on the outside unit. Had the correct part in his truck, easily replaced it, and had the unit cooling to specs in under 15 minutes. Best possible outcome, and covered by warranty!I highly recommend that any homeowner in this area buy a (very affordable) Darville Maintenance Contract for your HVAC system - they check your system twice a year, before the Summer heat and the Winter low temps, and keep your unit operating as it should.Brandon and his partner were here quickly, knew exactly what to look for, and fixed the problem in just minutes. 5 Stars!

Review 30 (2022-07-22 - Rating: 5)
Our house was 82 degrees and blowing warm air. I went to check the unit to see if anything was noticeably wrong. Sure enough, our dog had pulled all the wires out of the back of the unit. I called Darville and they sent a technician out immediately. Sandra was professional, thorough, and knowledgeable. She had the unit rewired (she used stronger copper wire than we previously had) and back on cooling our house in less than 30 minutes. I was worried that it was going to be excessively expensive since it was 10:00 at night and to my surprise it was not. I will definitely be using Darville again in the future. Thanks Sandra!Edited Post - For the sake of any confusion I have added the picture of Sandra’s finished work.

Review 31 (2024-02-06 - Rating: 5)
Reached out to Darville due a slab leak in my home & let me tell you, best decision I ever made.Sharmin is their customer support representative that answers the phone when you call. She was extremely nice & very professional. She scheduled the repair & followed up multiple times to make sure everything was going accordingly. From scheduling to repair everything ran smoothly.Logan F. & Candice S. were the ones assigned to fix the leak. Logan’s work is nothing short of the highest quality. They repaired the leaks, cleaned up after themselves and did it with a smile. Both Logan and Candice are a great examples of how amazing employees should represent a company.I am amazed at the competency this company and their employees represent. This was an insurance claim for me and as everyone knows they can be messy, Logan actually helped me understand and explain some of the issues they’ve experienced in the past with these situations. I am supper happy with the outcome of this claim and would highly recommend them to anyone. I will REFUSE to use anyone that isn’t The Darville Co.-JP

Review 32 (2024-04-08 - Rating: 5)
Brandon & Dylan were very friendly, courteous and professional. Explained everything they were servicing in a way that left no question unanswered. This was my first experience with Darville and I have added them to my service/repair contacts.

Review 33 (2024-06-11 - Rating: 5)
Called Darville after getting the run around for over 4 weeks with my parents home warranty. They had been without a/c for going on 5 weeks. Temps reaching 90+ in their house. Darville sent Brandon Behunin out to check the system. After checking hed found a small pinhole leak outside and informed me that he would order the part asap and so that my parents wouldnt be in this heat any longer he went ahead and filled the system with freon until they can get back to install the new part when it comes in ( confident that it would last a decent while). Brandon was super friendly and very professional,explained everything thoroughly and we couldnt be happier with the service he gave us. Weve never used Darville before but so far after this experience Im pretty sure weve found an hvac company we can trust and count on from now on!

Review 34 (2024-07-30 - Rating: 5)
Brandon did an excellent job had a lot of knowledge and got to probo very quickly .I will certainly recommend your company and I will definitely cat Darville as my AC will calDarville Thanks a lot. Brandon Mary Lou Molinar

Review 35 (2021-06-29 - Rating: 5)
Oh the joys of discovering your sewer line is still the dreaded Orangeburg. After three years of seasonal slow drains and occasional backups, I finally called in the Pros at Darville.When they installed a proper clean out, they found the original sewer line was a relic from the early 50s called Orangeburg.The next project was the replacement of all 60ft with brand new PVC.I am beyond impressed with the attention to detail, professionalism, and the overall dedication to serving the customer every team member displayed thru this project.

Review 36 (2024-12-18 - Rating: 5)
Couldn’t ask for better customer service, this company is top notch in everything they do! 10/10 would recommend for anybody in need of HVAC or plumbing work!

Review 37 (2024-11-14 - Rating: 5)
My plumber John Thompson and Daniel Drennan were awesome! They were professional, fast and did a fantastic job!

Review 38 (2024-12-05 - Rating: 5)
They did good work for me. Communication wasnt that great, but they were reasonably priced and fast.

Review 39 (2024-08-12 - Rating: 5)
Noah and John were super efficient and helped us save money! Super knowledgeable and willing to go the extra mile.

Review 40 (2024-04-30 - Rating: 5)
Brandon and Dylan came to my residence and provided top notch customer service. They answered all of my questions fully and worked steadily on both of my air conditioning units. Both were thorough and knowledgeable. I would recommend them for anyone looking for good quality heating and cooling services.

Review 41 (2024-04-15 - Rating: 5)
My ac has been out all day and we couldn’t figure out the problem. It was 90 degrees in my house. Brandon came in and got to work and had it going in less than 20 mins. He was super friendly and helpful. We are definitely grateful to have our ac running again.

Review 42 (2024-09-04 - Rating: 5)
Noah Venegas and John Thompson were very Professional and Knowledgeable. Communicated Great throughout the entire process.

Review 43 (2024-06-18 - Rating: 5)
Brandon is the man. He came by Saturday, the 15th to fix a problem with our A/C. Very friendly and professional. Took him less than 2 minutes to diagnose the problem and that amount of time to fix it. Love Darville!!!!

Review 44 (2024-10-11 - Rating: 5)
Auden, came to the rescue! He fixed our plumbing issue quickly and thoroughly . He was very knowledgeable and polite. Thanks Auden & The Darville Company .

Review 45 (2021-10-08 - Rating: 5)
We used Darville Company for air conditioner matters iat our other residence..so it was a no brainer who to call. Wendy a very nice lady in their office put me on their list and made me feel that I would be well taken care of. I received an unexpected call from Dan Igo, the next day, although it would be will be close to 5 pm (Quitting time for most businesses) he sounded eager to help resolve our problem. I arrived home from work around 5:39 and Dan Igo was finishing up his service call. He took the time to explain things, he indicated we caught our problem early. Dan offered a seal to think about getting installed. We valued his opinion. There was no mess, to clean up after him. It was a pleasure to see ole school service technician that actually cared. Especially, now a days when there is so few and far between! keep up the good work Darville ! Thank You!!!

Review 46 (2024-07-04 - Rating: 5)
Carlos Gallegos came out and serviced my unit. He was very informational and helped out in a very fast manner. Ask for him directly if he’s available, hes great

Review 47 (2024-06-21 - Rating: 5)
Ralph and Crystal were such a big help! Our AC went out and they were prompt and very professional in helping getting us taken care of. We will continue to rely on Darville for all of our future AC and plumbing needs!

Review 48 (2023-11-25 - Rating: 5)
Heater went out at 11pm. Called Darville and got a tech out in the morning by 8am. Brandon took 5 minutes and had already found the issue and explained to me what the component does. Took about 10 minutes overall to remove and install new component! Great response time, great customer service, great quality work! Highly recommend Darville!

Review 49 (2024-04-01 - Rating: 5)
Jim and Alexis were here to replace filters on our rented reverse osmosis water system this morning. They were friendly and efficient…as all Darville employees are whenever they help us. Thanks for great service.

Review 50 (2024-12-17 - Rating: 5)
Brandon was very efficient & quick! So happy!! Darville is great!!

Review 51 (2024-05-15 - Rating: 5)
The techs called before showing up and showed when they said they would. Polite and knowledgeable and let me know what was going to be done and quoted the price before doing the work. They cleaned up after themselves not leaving a mess behind. I’ll be using them again for any future AC issues that show up.

Review 52 (2023-09-09 - Rating: 5)
Dan Igo came to our house on a holiday and got our ac cooling again. Dan is one of the nicest guys you will ever meet and he is a great ac service man. I’m glad we chose Darville for our heating and cooling system and recommend them to everyone.

Review 53 (2023-03-03 - Rating: 5)
What a company! We needed maintenance on our unit. Due to a lack of people in our area from our AC company, we borrowed Darville and Im so thankful we did. They were able to schedule us very quickly. Dan Igo came today and provided excellent service and teaching! He is professional, extremely knowledgeable, and very thorough. He even called me after he left to provide ideas and more teaching. Very impressed. Keep up the good work Darville!

Review 54 (2024-03-27 - Rating: 5)
Fast, friendly service. We have been dealing with Darville for almost 10 years and they have never disappointed us with any of their services. Thank you Brandon and Dylan for your wonderful service today.

Review 55 (2023-04-21 - Rating: 5)
The Darville company has been a breath of fresh air in the service industry. Bianca was a joy on the phone every time I spoke to her!! Super people skills there! Brandon and Hardie came out to do the spring service and they are fantastic and fun if I’m honest. There really isn’t a lot people out there that seem as friendly as the team at Darville. Keep it up!

Review 56 (2024-01-24 - Rating: 5)
Fast, friendly service. They arrive when they promise and get the job expediently. Darville is my go to for all things plumbing, heating & air. Thank you Darville and a special thanks to Josh for his exceptional work.

Review 57 (2024-11-09 - Rating: 5)
Im very impressed by this company! Tony Hernandez is great! I was added on for a second job for him and his partner. He showed up, quoted me, agreed, went to get supplies for the job, came back and did not stop until it was finished! After working his full day before my job he worked another 5+ hours on mine! Im so grateful! This guy is a professional and a very hardworking thorough guy yall! Thank you so much!

Review 58 (2024-02-27 - Rating: 5)
Once again Darville to the rescue! Heater went out again on Friday night and Brandon came out again and fixed it within 20 minutes! This man knows his stuff and does it in a well timely manner! Have any issues, call Darville and ask for Brandon, he’ll get you taken care of!!

Review 59 (2023-03-23 - Rating: 5)
The Darville company took over our services from a previous contract with Master tech. We are so glad to be partnered with them and we’re very pleased with the quality of our services today by technician, Dan. He was very professional, timely, and explained issues he found in an easy way for us to understand. We look forward to having a more reputable company like Darville taking care of us in the future.

Review 60 (2024-04-17 - Rating: 4)
I would never use this company again! I used them 2 years ago to come and do the same thing they did a week ago and they charged me $700 opposed to $300. Mind you, the same exact work they did but the first guy that came out in 2022 didn’t nickel and dime me. They will nickel and dime the hell out of anything wrong with your plumbing. The guy that came this time, claimed I had a collapsed line and I had another plumber come out for a second opinion that next day and he was able to snake out twice the length of the guy that came. I should’ve went with my first instinct with thinking he didn’t know what the hell he was talking about within the first 10 minutes of him coming to my home. The guy literally charged me an extra $240 to unclog my sink, to snake it. It was a complete rip off but I’m glad I learned my lesson because I would NEVER use this company again and all the people I referred the first time I’ll be telling them the same thing.Lina called me several weeks after this incident and fixed this situation. She was very understanding and concerned about my post which usually never happens for businesses in odessa. I think I would give them another opportunity with a knowledgeable tech coming out to my house.

Review 61 (2023-07-07 - Rating: 5)
They are very professional and good people since getting a new AC back in 2016 we have had a wonderful system! Have only had to call them out once they were here very quickly and was some awesome guys new exactly what the problem was as soon as I told them and they had it fixed in 5 minutes! Darville has great employees and very professional I will always be with Darville!

Review 62 (2024-07-20 - Rating: 5)
Awesome job Noah and his helper John, got me out of bind, and even cleaned up the mess the previous company had with my water heater!!! These are the guys to call!!!

Review 63 (2024-06-08 - Rating: 5)
I contacted Darville first thing in the morning and was contacted by a technician in less than 10 minutes. Lina and Jocelyn showed up shortly after the call was made and performed the work very quickly and efficiently.

Review 64 (2023-09-09 - Rating: 5)
Brandon came out to our house, and he was so patient and answered all of our questions. He did an amazing job!!! He was so friendly and a professional and made all the bad news sound good and explained all our options. He made us feel so comfortable we almost bought a new air conditioner. Thank you, Brandon, for being so patient around our dogs.

Review 65 (2023-09-13 - Rating: 5)
Brandon and Dustin were able to very quickly locate and resolve an issue with our AC. They both were very friendly, knowledgeable, and thorough. For me, they met the high standards set by The Darville Company regarding competence and customer service.

Review 66 (2023-11-18 - Rating: 5)
Dusty came to the house to run a whole new gas line due to a leak between the house and the meter. I was told that what was required by another company. Darville had better price for the replacement. Instead of just starting to dig, he actually started looking for the leak. He found that it was just a connection leaking close to the house. He made the repair and saved me a ton of money. Very professional and helpful instead of just trying to make an extra dollar, he made a loyal customer. Thanks for the help.

Review 67 (2024-06-02 - Rating: 5)
Highly recommend Carlos Gallegos. Came out 20 min after we called Danville and got my AC fixed in an hour. At midnight too

Review 68 (2025-01-03 - Rating: 5)
Great work from Daniel Drennan and John Thompson good attitude and since of humor, very dependent guys

Review 69 (2022-11-09 - Rating: 5)
I would like to thank Dan and Joaquin for their quick response time, professionalism and explanation of the issue. The problem was quickly resolved and heater has worked great! I will definitely use Darville again if I ever need service. Thanks Guys!!I have been trying to post another Review for the great work of Lina and Jeremy. They did a great job on my plumbing issues. This was in October 2022. Very helpful and professional. I definitely would recommend.

Review 70 (2023-01-10 - Rating: 5)
We have done business with Darville for many, many years. Their people are always very knowledgeable and honest, and do a great job for us. I believe their prices are fair, but their service is excellent! They are always on time. If we have a serious problem, they get to us very quickly!

Review 71 (2022-01-21 - Rating: 5)
My shower needed to be repaired and my water was cut off, I called Darville and Angela was very kind and courteous. She said, unfortunately, that no one was available till Monday but that she would try to get someone. An hour later, she called and a service guy was headed my way. Marvin and Daniel were very polite, helpful, efficient and professional. Marvin said they could repair it, no problem, it was fixed in an hour and a half! They did a great job and even saved me some money! I highly recommend this company.

Review 72 (2023-06-27 - Rating: 5)
Josh and Jordan Taylor came for repairs on 2 units both units went down on the same day. 105 degrees. They focused on doing the job right explaining in detail the repairs. Hardworking men. Great job. Both units are working. I highly recommend Darville.

Review 73 (2023-04-06 - Rating: 5)
Dan Igo was our service tech. You couldnt ask for a better technician.He called to let us know when he would arrive, and then he showed up @ the time he said. Was very professional, knowledgeable, courteous and very easy to talk with.Never made us feel rushed. Gave us several options, explained the what that entailed, then gave us a quote.I have to say, we are getting a second opinion. But that is no reflection on Dan.Hes great. Companys been around since 1947 !Based on our experience, well be using Darville.* UPDATE 4/6/23 *As I said in previous review, Darville is a great company.We purchased new 3 ton a/c unit/heat pump.The 2 technicians were on time, courteous and professional. They were mindful of their surroundings, inside and outside. They even swept the floor before they left!Explained & demonstrated how to operate our new system. They both, were courteous, friendly and we were comfortable having them in our home.Thank you to everyone @ Darville.Great job!

Review 74 (2024-09-05 - Rating: 5)
John and Noah are experts! I love the way they worked, answered all my questions and did the work as I expected!

Review 75 (2024-06-08 - Rating: 5)
Lina and Jocelyne were helpful with a small leak we had. Very fast with coming over and fixed the issue in no time.

Review 76 (2022-08-17 - Rating: 5)
We were away for the weekend & came home to our AC not working. Called 4 companies & none could come out same day. Final call was to Darville & was told we were the third service call that night. Tech (Sandra S) was here faster than we thought & repair was done in a short time period. She was very knowledgeable & professional. Definitely recommend the tech & company.

Review 77 (2024-10-27 - Rating: 5)
Noah & Auden did an excellent job. Very respectful and they kept us updated during the whole process. Fair prices and quick work, got us taken care of in less than an hour. Highly recommend!

Review 78 (2022-09-16 - Rating: 5)
I would definitely recommend Darville. We had to call someone on. Saturday and Brandon showed up within 30 min! He explained everything to us on what happened to our AC and unfortunately we had to replace the whole thing but Anne showed up 30 min after he called her and got the ball rolling on getting us a new AC! Jordan, Wendell and Issac installed our new unit and we’re all so nice and informative. They got the job done the same day and we couldn’t be more happier with everyone that helped us out.

Review 79 (2024-01-12 - Rating: 5)
Friday night before NYE I came home from work to find a flooded yard and water meter going crazy! After closing the valve I found that it was (of course with my luck) on my side. So, I called Darville around 830 PM and they said they would be out ASAP. About a hour later Noah showed up and assured me not to stress bc he would have me and my family back up that night with water. That was a great feeling! So, he was able to bandaid the situation overnight bc he didn’t have the odd ball size fitting that my line uses on hand, but he said he would pick it up first thing in the morning and be back. Sure enough the next morning he was there and had it all back online in a very clean and effective repair. He kept us up and running over night with water and then had the whole thing done by the following afternoon. I would highly recommend Darville and Noah does amazing work and is very professional.

Review 80 (2023-06-02 - Rating: 5)
Sandra was the lead tech and when I say she knew everything there was to know about everything I am not exaggerating. It was such a breath of fresh air to meet someone who actually knows their trade!! We didnt make it easy with the unit in the attic and very hot and she did it with a smile. I would recommend her a million times over. She is AH-MAZING!!!!Her partner was Israel, super friendly and very nice. He was also knowledgeable and will learn so much from Sandra.Sandra and Israel...the dynamic duo!! I am elated at the work done today!! Thank you so much to you both.A shout out to Angela in the office as well, what a great person. Very detailed with explanation, actually got back with me and super understanding.THANK YOU!!!

Review 81 (2023-11-09 - Rating: 5)
Called at 9:30 in the evening and Dan offered to come by when he was finished with another call but it would be super late. I told him we could wait until morning and he came first thing! Dan was so professional and knowledgeable! Thanks!

Review 82 (2021-07-22 - Rating: 5)
Darville Company is the best in the area. When I moved back to Odessa, I tried several heating and ac companies to see about setting up a yearly maintenance program for my home. All I got was “we don’t have maintenance programs” or they wouldn’t answer the phone or return voice mails. I was told the Darville could help me.When I called, I talked to both Angela and Wendy. They were so helpful and didn’t seemed rushed to get me off the phone. I was so impressed by their attitude and friendliness that I signed up for a maintenance agreement for both my home and a rental property I have.Within 2 days, Dan from Darville arrived to do the maintenance on my home. He was just as nice and friendly as Angela and Wendy. Dan answered all my questions. I was so impressed with Dan professionalism and knowledge. He was great.I would like to end this with a message to Mark Darville: Your employees are the best out there. They must love their jobs. Never once were they pushy or did I feel as though they just wanted to rush through what they were doing so they could move on to the next person or issue.Mark, you have a great company and employees that make Darville shine. Keep up the good work.

Review 83 (2023-07-27 - Rating: 5)
I recently had darville come out after another company had diagnosed and estimated my problem. That company recommended a very expensive repair. Jordan from darville came over, checked the equipment, and found that it was something far more simple and inexpensive. Had I gone with the other company? I would have spent close to $2000 and still not had functioning air conditioning. Jordan was the epitome of professionalism and respect kindness and knowledge. He diagnosed my problem within 10 minutes and allowed me to make choices that saved me money, and I wound up spending less than $600. When he arrived, it was 106 degrees in my home. The next morning, it was 75.

Review 84 (2023-08-24 - Rating: 5)
Brandon was very knowledgeable and super friendly! He fixed my sons A/C. I would definitely call for any future repairs! HIghly recommend!This time my A/C quit working and once again Brandon fixed it right up! I hope I never have to call any other company due to them being so busy!

Review 85 (2022-11-19 - Rating: 5)
Dan in the Odessa area was very helpful and thoughtful. Right when I called him to come and look at my heater he gave me a good eta and was honest about it. When he got to my house to work he was very knowledgeable with the whole system and even showed me exactly what he was doing just in case in the future I would know what do. Even when he was done he called me back about 3 hours later to check on the system again because I have 2 babies and it was pretty cold outside. All around I could not be more happy with the service I got and I will definitely be calling in the future if any other problems happen. THANKS DAN YOU DA MAN!

Review 86 (2023-01-09 - Rating: 5)
My Sister and cannot say enough good things we love about Darville. We have never been more satisfied with any other company than we are with the professionals at The Darville Company. Thank you to Lena and Paul for doing such a terrific job. Thanks again and God Bless.

Review 87 (2022-11-14 - Rating: 5)
Sandra Schorovsky was AMAZING! She knew her stuff and, despite the wiring on the unit being installed incorrectly, she was able to figure out the mix up quickly and efficiently! She was very friendly and showed me all the functions on my thermostat, which had not previously been explained to me! I would definitely recommend her and The Darville Company 100%!

Review 88 (2021-09-07 - Rating: 5)
We have had multiple issues in the last few weeks with our HVAC system, but Darville has been responsive, efficient, and kind throughout the process of fixing it! Sandra especially has worked so hard and been so patient understanding any concerns we have had!! Great team overall with fantastic customer service! We have been Darville customers for a long time and look forward to continuing to work with them for many years to come!Also, I originally posted a negative review when I was upset about the issues, but I thought it was going directly to Darville and did not know it was being publicly posted. I am so thankful for Mr. Darville’s timely and kind response to my original review and I would HIGHLY recommend this company to anyone!

Review 89 (2024-05-17 - Rating: 5)
Brandon saved the day. I called about 330 on a Friday afternoon and he had me fixed up by 530. Great guy, made the whole experience a joy.

Review 90 (2020-11-05 - Rating: 5)
The Darville Company are wonderful folks to work with. They are quick to respond to service calls and always present themselves in a professional manner. They’ve shown themselves to be qualified and the best part is they are honest and always willing to go above and beyond to ensure the customer is satisfied at a reasonable cost. Jesse, Keith, Dan and Joaquin are always helpful and courteous. The ladies who answer the calls, Glenda and Wendy are always so hospitable and extremely organized. What an awesome crew!! I highly recommend.

Review 91 (2023-06-13 - Rating: 5)
Isaac was professional, knowledgeable, thorough and pleasant. He explained everything to me and answered any questions I had. It was extremely hot and he had me up and running within 1 1/2 hours. I felt confident all would be fine. Will use and recommend Darville going forward.

Review 92 (2023-06-10 - Rating: 5)
Our AC went out in the early afternoon on a Saturday. My husband checked to see if it was anything he could fix, and it wasnt. We called around to a couple of places, and Brandon from Darville called us back and said he would be on his way. He was here about 30 minutes later and had us all fixed up in less than an hour. He explained to us what had probably happened and gave us some tips to help prevent it in the future. His customer service was excellent, and he was hilarious. 🤣 Like, for real, request Brandon!

Review 93 (2023-08-11 - Rating: 5)
I highly recommend! My AC went down one evening in 105 degree weather! I called Darville and they showed up sooner than expected. The techs were professional and explained what was wrong. They even lent me 2 portable AC units for overnight - they had it working again the next day! Definitely will use again!

Review 94 (2023-08-04 - Rating: 5)
Very professional and honest! Dan Igo kept me updated on his arrival time. Took his time at the house and answered all of our questions! Would definitely recommend him and Darville in the future!-Alicia Romero

Review 95 (2021-11-18 - Rating: 5)
LinaKay and Adrian were awesome! They were very professional and informative. I just bought an old house and I know it can be a pain to work on. They got the job done and I couldnt be happier with their service. Theres a reason Darville has been in business so long, it shows through their employees they know what their doing and are trained professionals. Thank you and I will be recommending you.

Review 96 (2024-05-19 - Rating: 5)
5/19/2024 Update: The Darville company yet again went above and beyond today. I woke up this morning and noticed my thermostat was showing 80 F in my house. I checked a couple basic things and called Darville right away. Within 15 minutes the on call technician, Brandon, reached out and added me to his call out list. He showed up within 2 hours of the initial call. He instantly pointed out the fact that my compressor wasnt running, thankfully it was just a blown capacitor. Brandon was knowledgeable, professional, and all around a good person. This experience I why I continue to rely on the Darville company.*The update to this review is posted at the end*I requested a quote about a month ago for the installation of a water line from my RO tank to the back of my refrigerator. I requested an itemized quote for the work but never received one. Instead I got charged $99 since the plumber met me after 5 pm. I was told that it would cost $450 for the work which was fine however I wanted to see an itemized quote for the work.We decided to schedule a date for the work to be performed first thing on a Saturday morning. My wife and I wait around the house until around 11 am before I attempt to get a hold of Darville or the plumber. The call center said that I would get a response until the following Monday which was no help. The plumber did not respond to me until around 2 or 3 pm that afternoon apologizing and stating that they screwed his scheduling board up at the office. I decided to schedule directly with the plumber for the following Saturday first thing in the morning since he assured me he would be there. I told him to text me the Friday before to confirm that we were still on for the following day. I received no text from the plumber Friday night so I attempted to text him around 8 am on Saturday morning. Again, my wife and I waited at the house until well into the afternoon. This time the plumber didnt respond to me at all.I received a call from Judy this morning (Monday) apologizing for the miscommunications that have been going on. She stated that she has someone that can come perform the work this Saturday morning but I declined and requested my $99 back. I really wanted to have Darville perform the work but I have no trust in them even showing up or notifying me of any changes.****Update**** - Mark Darville, the owner of the Darville Company called me personally and apologized for my experience. He made no excuses for what happened and instead worked to fix it. Mark offered to do the work at no charge to make things right. I accepted his offer and every issue that I wrote about was addressed. I received a courtesy call the day before the scheduled work to confirm the appointment. The plumbers were scheduled to show up at 9:00 am on Saturday morning (3/2/2019). I received another phone call at about 8:20 am Saturday morning to confirm that 9:00 am would still work for me. The plumbers showed up exactly when they said they would be here. Both of the gentleman that did the work were extremely polite and knowledgeable about their craft. They did an pristine job and left no mess when they were done. Mark Darville and his wife, Anne, even showed up during the job to ensure everything was running smoothly. The level of customer service that they displayed is hard to come by in this area.The Darville Companys response to this issue has changed my view of them for sure. I will definitely be using them for the future projects I have planned for my house.

Review 97 (2022-10-25 - Rating: 5)
Darville responded within a few hours of my call. Both people were very pleasant and professional, and identified and fixed the problem with my toilet quickly and effectively. They also checked the water meter in back to be sure there were no other leaks. Darville is a bit expensive, but they stand behind their work and are probably similar to others in price.

Review 98 (2021-05-13 - Rating: 5)
Sandra installed my whole house Air Purification system. She did a knock out job and had a great attitude doing it. She educated me on my new equipment and made me feel important as a customer.Was unable to write another review so I added on to this one. Recently had Marvin an his assistant from Darville out at my house to changeout some showers, faucets, and toilets. Just as expected with the Darville team, Marvin and his young assistant came out and did a great job. It was a lot of work. They had great attitudes and so friendly. These guys worked hard, ensured everything was working correctly before they left. It was a little pricey but not enough to affect this review. Without hesitation I will call Marvin from Darville again. Thanks to the Darville team

Review 99 (2021-05-17 - Rating: 5)
Joaquin and Matt called ahead to verify I would be home and showed up when the said they would. They were very professional and know there business quite well. They told me exactly what they were doing, how long it would take and what they found wrong. They cleaned up after themselves and explained the billing quite well. They are a great example of what top notch customer service is and how business should be handled. I would recommend them and the Darville Company to anyone needing service work on their HVAC system.

Review 100 (2023-01-19 - Rating: 5)
Aeric and Daniel were very professional and handled the situation in no time at all. First time using Darville since purchasing our home and they were awesome! Highly recommend and will continue to use them for any future issues.

Review 101 (2022-09-11 - Rating: 5)
Brandon was very helpful and professional. He explained step by step while he was troubleshooting. He repaired our AC issue that other technicians haven’t been able to. He Made us feel comfortable with using Darville again in the future.

Review 102 (2023-02-16 - Rating: 5)
My thermostat and heater stopped working after an electrical issue at my house. I called Darville the next day and Isaac was sent out to investigate the problem. He got right to work and checked things out. He did a little maintenance on the heater and worked on the mounting of the thermostat. He had my heater going in just a few minutes. He also went out back to my AC to check it out. All was good with my it!I really appreciated that Isaac took the time to show me how to correctly change the filter and replace the cover properly as well as how to pull the thermostat from its base.Thanks, Darville, for sending Isaac out to take care of my heater issues.

Review 103 (2022-09-29 - Rating: 5)
My AC motor stopped working I called Darville and had someone on their way within the hour. Brandon Behunin was our tech he was professional and quick. The parts were on back order but as soon as they arrived Brandon called and had our system back online. We will definitely call Darville for future maintenance and repairs from now on and ask for Brandon.

Review 104 (2023-08-29 - Rating: 4)
Joshua came out to service our air conditioning unit, his is very polite, knows his work, and is very professional!!Everyone needs an employee like Joshua,his a keeper and what ever it take take to keep an employee like Josh that wants to work nowadays is well worth doing what it takes to keep that employee, if you know what I mean!! Joshua is a good person!!

Review 105 (2022-09-16 - Rating: 5)
The guys at Darville are the absolute best for our HVAC needs. From the people in the service department to the technicians that come to do work for us, they are always very professional and quick with their work! We had a great experience working with Josh and Brady. 5 star recommendation. Make sure you give them a call.

Review 106 (2022-09-14 - Rating: 5)
Second time using Darville service. The first time they came out after hours to repair our air conditioner. We then signed up for their service for maintenance which has been amazing! Dan even showed me how to change the filter and use the digital dial. Can’t say enough on how much we appreciate them!

Review 107 (2023-04-26 - Rating: 5)
My wife and I live in Midland, in 2019 we purchased a new HVAC unit from a company by the name of Master Tech. We have several problems out of our unit, so they sent out a tech (Brandon) from Darville Air Conditioning and Plumbing. Brandon found the problem and fixed it in a very timely manner, was very professional and had great people skills. I just wish I would have known of the Darville company back in 2019. Thank You Brandon and the Darville company for your help.

Review 108 (2023-07-28 - Rating: 5)
I had a broken valve that needed to be replaced and I had 2 other issues that arose and needed attention. 3x times Rusty Taylor came to my residence and took care of each problem. His knowledge is evident and his professionalism was unmatched. Recommend to anyone needed in need, and peace of mind that it’ll be done right! 👍

Review 109 (2023-03-07 - Rating: 5)
The Darville StandardI was greeted by a super-clean, Professional Technician Mr. Dan Igo, he was poised and confident. Completely versed in everything, having do with my home system. Providing me with sound and detailed explanations. Covering each of my components, their purposes, and associated operational life-cycles of each. A level of service, I have never had. vendors. He walked me through each step of his operation to ensure that I understood exactly what was going on, the cost incurred per service, and the pros and cons of either getting the service or not. My unit was dreadfully low on Freon. The service to refill was seamless and the pricing was affordably comfortable! If you are looking for professional service quality Darville is the way to go.. Thank You so much

Review 110 (2022-08-16 - Rating: 5)
We had a slab leak and Darville responded quickly. Lina and her partner were great!!! She explained what she was doing and showed me what I needed to look for. They also did an amazing job on cleaning up! Definitely will use them again!!!

Review 111 (2022-06-08 - Rating: 5)
We have a newborn baby and my ac stopped blowing in the middle of the night…of course with family and in-laws in town. I called in the middle of the night and spoke to their dispatch and later Raul. He advised that they had a full load and he had just gotten home but understood about the newborn and would make something happen. Low and behold first thing the following morning him and Joshua were at my house. They had all the parts they needed and had it back up and going within a hour. I am new to midland and don’t know anybody or what companies are reasonable or reliable, but I got lucky on this one. They were very friendly and very professional. I will be using them again in the future and will recommend them to anybody that asks. Price was reasonable and I would say even less than what I expected originally. Raul and Joshua are great assets for Darville and I will request them the next time I have HVAC needs. Thanks guys!!!

Review 112 (2018-12-15 - Rating: 5)
I have been more than pleased with the Darville Company. When I first approached them, they were quick to respond. Even though I thought I knew what I wanted, they as professionals corrected my thinking and steered me in the right direction. Their employees carried themselves professionally, installation was top notch, and they assisted with financing. The entire process was made pleasant. After installation, they were quick to respond to any of my questions and have made every attempt see that I was satisfied. Anyone can sell equipment, service requires a professional that is proud of their name. 5 Stars

Review 113 (2022-09-04 - Rating: 5)
Dan Igo was super helpful and resourceful. My a/c stopped working and Dan was able to explain to me why and how to prevent the issue I had. He also kept me posted and updated on estimated time of the new compressor’s arrival and installation. I had a pleasant experience! Thank you Dan!

Review 114 (2023-10-11 - Rating: 5)
My mom called around 4:15 because her AC was not working and Dan Igo showed up to her house around 5:00 and got her all fixed up in about 10 minutes. I would highly recommend The Darville company to anyone that is having HVAC issues.

Review 115 (2021-08-20 - Rating: 5)
Darville has been amazing. From the install, to maintenance, to issues they have provided excellent service. Very quick to respond. They have replaced my water heater, AC/heater and all duct work, installed new vents, and have came out for a blocked water pipe. I will continue to use them and would definitely recommend.

Review 116 (2022-10-24 - Rating: 5)
First, we were unceremoniously dumped by our previous service company when they left the area without notice, in the middle of a system down issue with our system.Second, we were thrust onto The Darville Company without choice because of our existing warranty.Third, we could NOT be happier!! From the first call, the emphasis on excellent customer service was obvious. Michelle listened, patiently and empathetically to our situation, and quickly connected me to Angela, the office manager. Again, Angela was patient amd focussed on getting the situation resolved to OUR satisfaction. She dispatched Sandra to our case and within that same day, Sandra was on site. This was not a quick fix, and due to sloppy workmanship from the prior company, she had to order parts (overnighted when the OTHERS couldnt deliver that service), and we had to get an electrician to repair incorrect voltage delivery. She was professional and courteous and an excellent communicator - at every step. She even tolerated my overly affectionate cat. 😸 All said, she was able to FINALLY fix the issues created by the other company and was diligent in making sure other things we didnt even know about were addressed.12/10 Highly recommend this company and their team!

Review 117 (2022-08-26 - Rating: 5)
Darville is hands down the best air conditioning company in town. Our technician, Dan, was able to solve all of our issues and helped by providing preventative care for our units. He walks through every step and is clear, professional, and kind. Thank you Darville for the great service!

Review 118 (2022-07-28 - Rating: 5)
On the July 4th weekend this year, we used Darville for the first time. This company responded amazingly fast and courteously, quickly troubleshot, and expertly addressed our AC problem. The work was absolutely superior, and the after-hours, holiday weekend price was without a doubt the best deal in town. They will now be our go-to AC company! Bravo!!

Review 119 (2023-02-24 - Rating: 5)
I have called the darville company twice. Once for sewer and once for water heater. Both times they came out the same day I called. They did an amazing job each time. I definitely recommend The Darville Company. Theyre very professional and very nice.

Review 120 (2021-08-12 - Rating: 5)
My Tech was Marvin Arevalo. He went straight to work and worked quietly until he was finished. He cleaned up after himself completely. He was very professional and respectful and let me know that if I had any issues to call Darville and let them know. Thank you again for great service. I highly recommend Darville!! Thank you, Debbie Coffey

Review 121 (2022-04-21 - Rating: 5)
I had the pleasure of Dan servicing my broken AC unit. He was on time polite and very knowledgeable, he even took the time to explain all the steps and processes he took to fix the unit! 10/10 will recommend Darville for any person needing an AC unit serviced.

Review 122 (2023-07-05 - Rating: 5)
Darville for the win!! Thanks for Magnus for an excellent job today. Great communication - called me when he was on his way & texted when he got there. He was professional, friendly and solved my problem in a hurry! He took detailed notes and was super helpful. Thank you!!Once again Darville came through! Dan is the man!! He texted me when he was on his way and then was right on time. He is always so kind and professional. Weve used Darville for decades at our business in Odessa, but did not know they did house calls in Midland. Game changer!Our company has depended on Darville for many years and they always do a great job. Dan and Joaquin were awesome and so helpful! They were courteous, on time and made sure all our needs were met. Highly recommend!

Review 123 (2020-07-22 - Rating: 5)
I love this company!! Our technician, Josh, was amazing! He came out once to evaluate the issues of our air conditioner. He got the parts pretty quickly and came out to replace them on a Friday afternoon. By Saturday we were continuing to have issues and he didn’t hesitate to come out on a weekend for 5 hours to try again. When the problem persisted he came out again the next Monday with new ideas and fixed our problems but didn’t charge us any extra for the two extra call outs. My family is very appreciative to have our air working again thanks to Josh and the Darville Company!

Review 124 (2024-05-30 - Rating: 5)
Brandon came out to service my AC and was so nice and helpful! He explained everything he did and had my AC working in no time.

Review 125 (2023-02-22 - Rating: 4)
Had a clogged main line. Took more than one visit but Lina was sent the final trip and took the time to figure it out. She also explain how it could take more than one trip, experience works sometimes and sometimes it doesnt, which was very professional for co--workers. I love Darville and knew they would take care of it 100%.

Review 126 (2023-03-06 - Rating: 5)
Called Darville this morning to set up a service call for my mothers hvac unit the service technician called me back stating he would be there at 1:30pm today I was very please with the response. Issac showed up on time went over the troubled issues in detailed form. He was very professional and courteous.

Review 127 (2023-09-07 - Rating: 5)
Brandon is awesome! i did not meet him in person but he kept me in the loop about my clean and check service call. during out texting, he was very professional and polite. darville has a winner in brandon.

Review 128 (2022-11-01 - Rating: 5)
I am a little late getting this review in, but I just wanted to give a quick shout out to Brandon. He made the long drive to Fort Davis to prep our HVAC system for winter. He was very thorough and professional. And he took the time to explain some features of our system to us that we werent familiar with, such as the emergency heat setting. He was a pleasure to work with. We will definitely be using Darville for our other residential HVAC needs.

Review 129 (2022-04-29 - Rating: 5)
I absolutely appreciate everything Dan does to maintain our systems. He helps us save money by looking if our equipment is under warranty. I guarantee the company who installed the unit would not have checked for a warranty. I am forever grateful for finding Darville to service all my HVAC needs.

Review 130 (2020-11-22 - Rating: 5)
We keep our unit serviced by the Darville company because they are always prompt & reliable. This was the first time meeting Dan & he was wonderfully professional & extremely knowledgeable! Im confident his work will keep our unit at optimal performance for years to come!

Review 131 (2021-10-16 - Rating: 5)
Lina was very nice and professional. She was prompt and communicated well. They worked with our water heater company to order a part under warranty and it arrived quickly. We would definitely use Darville again.

Review 132 (2022-07-29 - Rating: 5)
Dan and Weldon were wonderful. They worked with me and my schedule. I was greeted by very happy men ready to help me. They were quick and able to answer any question I had with a smile. Dan and Weldon were fabulous! Thanks Darville for always being the BEST!!

Review 133 (2022-02-13 - Rating: 5)
Marvin and Jeff were outstanding. After having 1st plumbers contacted fail to show up or even call on the day scheduled, I called the next AM and they said they would be here about 10-12 AM. Again they failed to show or call. I then called Darville and was told they would be here about 5 or 6 PM. They arrived at about 5:25, diagnosed the problem, gave an estimate and completed the work in just over an hour. Marvin and Jeff were professionals who were polite, thorough, and kind. I have no problem giving Darville the highest rating; Id give them more if I could. Thanks for being so helpful.

Review 134 (2022-06-02 - Rating: 5)
Brandon performed a 20-point system check on our AC unit. He was timely, professional, courteous, and detailed-oriented. My interaction with office staff was also pleasant— very courteous and professional. A friend of mine recommended Darville, and I can see why. I definitely recommend this company for your HVAC needs.

Review 135 (2019-03-25 - Rating: 5)
Update:Mark Darville personally reached out and rectified the situation. I appreciate that not just any staff member, but Mark himself reached out. You just dont get that kind-of service much these days.Original Post:Great company! The technicians were very knowledgeable and professional. Although the arrival time was not clearly communicated by the office staff, I’d highly recommend The Darville Company.

Review 136 (2022-09-08 - Rating: 5)
We arrived home on Tuesday evening and our AC was frozen and the fan was not blowing. Called The Darville Company and Dan showed up to diagnose problem. Our fan motor had gone out. Unfortunately he was not able to fix it that evening however he found the correct motor and was able to install the next Day! Thank you so much Dan Igo for your kindness and your assistance with getting our AC back on again. You were very kind, prompt and informative of the entire process! Will definitely use you again! Thank you again from The Hartzoge’s!

Review 137 (2022-07-31 - Rating: 5)
Dusty showed up and fixed a leaking problem I had outside of my house. He did it professionally and in a timely manner and would recommend this company to anyone having problems with HVAC/plumbing issues.I used to call a different HVAC company for my business in the past and they had to come out multiple times for the same problem I had with a unit. Every time they came out cost me more money. I decided to give Darville a try and they found and fixed the real problem my unit was having. Maintaining a perfect review is hard to do unless youre doing something right. HIGHLY recommend them and I found a company I can trust to do it right the first time.

Review 138 (2022-09-01 - Rating: 5)
Darville has come through yet again! Thank you Thank you Thank you to the ladies at the office for sending Josh Taylor and Eric to my rescue. The guys were patient and answered all my questions with what was going on with my system. I look forward to having them back when needed in the future. Darville... a name you can trust!!!

Review 139 (2020-07-16 - Rating: 5)
For the second time I chose The Darville Company when we had an unexpected pipe burst in our wall in the middle of the night. The response time was quicker than expected. The plumbing technician who responded (Logan) was quick to assess the problem, the work he performed was clean (considering the pipe was in the wall so a portion of Sheetrock had to be removed to access it) and he performed the job quickly leaving virtually no clean up necessary. I was very impressed with how knowledgeable and professional Logan was; especially satisfied with the quality of the work performed. I will highly recommend Darville to anyone seeking plumbing or HVAC services. Their crew is always professional and the work is always of the highest quality. Highly satisfied!

Review 140 (2022-03-07 - Rating: 5)
At first I thought I was having issues with my thermostat. Furnace/AC was not reacting to anything I put on the thermostat. Dan Igo came and went through a procedure to determine what the problem was. Fuse kept blowing out even with a new thermostat. He replaced the fuse and the transformer and even came the next day to check in. He explained what he was doing throughout the process, which I really appreciate for the sake of knowledge. AC and furnace is working good now. Fair price for everything. Should also give credit to the Raul who helped me last year from Darville. Company really does hire great people.

Review 141 (2022-08-26 - Rating: 5)
Joshua Taylor and Brady came to fix my AC unit today. They are very professional, friendly and easy going. They explained what was going on and what I needed to do.I am so proud and happy to have such fine gentlemen working with Darville.I will be asking for them again.Keep up the good work.PS. I miss you Jan from all the years you took such good care of my AC problems, however, Josh is taking your place. Tee Hee! 😉DARLA KEELY

Review 142 (2022-11-09 - Rating: 5)
Both LynaKay and Jeremy were on time, examined the problems, voiced the solutions available to repair the existing plumbing situations and listed the cost of the services up front. They were on time, very professional and worked diligently to correct the plumbing problems in a reasonable time frame. Their efforts to fix the issue were successful and cleanup was minimal. I was very impressed with their work ethic and will call on them in future.

Review 143 (2021-09-02 - Rating: 5)
Dusty & Levi were so friendly, and took their time to make sure everything was done properly. They even put my items back under the sink after replacing my garbage disposal & changing my RO water filters! I also appreciate that I was able to get them scheduled so quickly after calling Darville for the service call.

Review 144 (2022-02-09 - Rating: 5)
My daughter call for service. She was told it would probably be the next day. But Daniel Kirbie was able to get out here to work on the clogged toilet the same day, thank God! He was very professional and explained everything he was doing or going to do to get the toilet unclogged. He tried everything, up on the roof, inside and out drain and finally got it working. He also let the company know that it was going to take him a little longer at our house so they could send someone else to his other jobs. Over all we are very happy with the work Daniel did and also explaining everything to us. And I ask Darville if he could come out and replace the other toilet another day. We would definitely recommend Darville air conditioning and plumbing to others.

Review 145 (2018-08-06 - Rating: 5)
I just had the best experience I have ever had with a contractor. After having another company tell me my unit was fried and needed to be replaced, I called Darville out to give a second opinion. In 10 minutes the Tech had found and fixed the problem. this company has a high level of integrity and concern for the people they serve. I will never use another HVAC company from this day forward. In this day and age it is refreshing to find this high level of service and honesty!! Thanks Mark Darville for making me feel like I was the only customer you had!!

Review 146 (2023-05-10 - Rating: 5)
This company has saved me every time. They are very professional and thorough. Sandra and her assistant did not give up until they fixed the issue on my A/C unit. I highly recommend them for all your needs.

Review 147 (2021-05-21 - Rating: 5)
Great customer service from the office (Wendy) to the technicians that came to service our HVAC (Joaquin and Matt). They called before they arrived and arrived on time! Both Joaquin and Matt were very polite and considerate when they entered our home. I especially appreciated their concern that none of our cats escaped as they worked inside and outside of our house. (As a pet person, that kind of concern goes a long way and is difficult to find sometimes.) Joaquin thoroughly explained the maintenance work they performed and made sure everything was in great shape before leaving. I have had nothing but great experiences with Darville and we will continue to use them in the future.

Review 148 (2023-09-24 - Rating: 5)
Brandon responded quickly to my service call for my AC. He was able to detect the issue within minutes and had the AC working once again. I truly appreciate the great service and professionalism.

Review 149 (2022-05-19 - Rating: 5)
The Darville Company has first class customer service! Wonderful to work with and always there when you need them! So thankful they could get me in so quickly!Hardie was very knowledgeable and went above and beyond! He noticed a wasp 🐝 nest under my front porch and knocked it down for me!

Review 150 (2022-09-21 - Rating: 5)
A big thank you to Lina Kay, Jeremy, Marvin, & Rigo for the great job they did in repairing and replacing my very old, corroded copper pipes with new, more durable pipes. It was a big and dirty job. Lina is quite a good leader! They were prompt, professional and quick. The estimate she gave me was what I was charged,m; not a penny more, and the job was completed in the 2 days estimated! This also took care of a new leak that had formed before repair day. Im so glad they came at just the right time!

Review 151 (2019-03-04 - Rating: 5)
Judy, Glenda, Allen, and Keith have all been exceptional. The level of customer service is excellent and hard to find these days. Very professional, knowledgeable, and friendly. I hate that I need their services because of a slab leak but look forward to dealing with them for the repairs. They have taken a bad situation and turned it it something I can feel good about getting fixed with reliability and a fair quote.Follow up: Ended up having my home re-piped. Allen and Keith did a wonderful job and were great about keeping me informed throughout the entire process. The whole company goes above and beyond to make sure you are completely satisfied. They truly make you feel valued as a customer. I will not hesitate to recommend them.

Review 152 (2022-12-19 - Rating: 5)
Danville plumbing came to our project and reviewed the scope of work to perform. Magnus was vary polite and understood everything we needed to get our work started. He will be submitting a quote to us with in 3-4 days.Looking forward to get started. Waiting for the estimate.

Review 153 (2022-05-26 - Rating: 5)
Brandon our technician was super friendly, honest, practical, and efficient AF. He took time to answer questions and explain in detail what he was doing and why he was doing it which is very reassuring especially when dealing with unknowns that could cost a fortune. Brandon was able to endure the mayhem that is my life and take one less thing to worry about off of my plate. Thank you for the patience and work you did, I appreciate it.

Review 154 (2021-02-12 - Rating: 5)
I am super impressed with Darrville! I called to see if they could come out to fix my heater and didn’t think I’d be able to schedule anything for a few days and received a call from the servicemen the same night! Dan and Joaquin were professional, knowledgeable, kind, and quick. I really appreciated them coming after hours to fix our issue and they took the time to answer any questions I had and clearly explained the issue and solution for our heater. I am truly grateful for Darrville and their outstanding customer service!

Review 155 (2022-04-24 - Rating: 5)
Dan Igo was really courteous and professional. He kept me well informed on his E.T.A. and showed up and immediately was able to get my A/C back to working again. Highly recommend him and will continue to use him for future maintenance. Thank you Dan, you did an amazing job!

Review 156 (2020-05-03 - Rating: 5)
I havent used Darville before today and dont think I will be using anyone but Darville going forward. Ryan F. came and helped diagnose problems with my AC unit, and was very professional and explained thoroughly the issue. He was very nice, punctual and a pleasure to do business with. Wish I had experiences like this with other service companies that Ive done business with. Awesome job! Couldnt be more pleased!

Review 157 (2023-12-05 - Rating: 5)
Had Robert and Joseph they were super friendly and so fast. I wasn’t expecting my issue to be resolved the same day I made a service call out. Highly recommend this company and these guys!

Review 158 (2022-08-19 - Rating: 5)
I highly recommend Darville. A storm knocked out a circuit board in our AC system and left us in sweltering heat. We called Darville. Hardie and Jordan came out and immediately found the problem. A part had to be ordered, but as soon as it was in the following day, the guys came out and promptly fixed the problem. They were very prompt, professional and courteous. Will not hesitate to call them again when there is a problem.

Review 159 (2022-12-09 - Rating: 5)
I initially thought I needed a new hot water heater, and Mrs. Lina Kay came to fix it. It turned out to be a leak in my slab foundation. Lina Kay was super professional, extremely kind and very honest about the problem and possible solution. She and her assistant Brady came and re routed my plumbing and did an amazing job. Very clean work and cleaned up after themselves! 10/10 would recommend!

Review 160 (2022-06-20 - Rating: 5)
We are very satisfied with hiring the Darville Company for our plumbing needs. LinaKay and Kyler were on time, professional, hard working, knowledgeable, friendly and respectful. They worked all day to solve our plumbing issues! We are extremely happy with their results and will definitely use Darville and LinaKay and Kyler again! Thank you for being so dependable!

Review 161 (2024-08-03 - Rating: 5)
Terrific experience, very courtesy and on time. Highly recommend Brandon!

Review 162 (2022-07-08 - Rating: 5)
Darville will be my go to for HVAC from now on. No more “use my buddy”, Isaac P. & Paul showed up on time as promised, explained what my problem was, offered a solution & got to work. Everything was explained and no hidden charges showed up. Isaac and Paul were very professional and accomplished what they said they would. I highly recommend The Darville Company.

Review 163 (2019-08-06 - Rating: 5)
I am writing this review on behalf of LoneStar Title Loans, Darville was great! Our company needed to replace the entire unit, so we called multiple companies in the Odessa/Midland area. None were as friendly, quick, accurate and efficient as Darville. Very impressed with the service and work that was done. Once again, thank you so much!

Review 164 (2023-08-16 - Rating: 5)
Lina and Brian did a great job. Their customer service was superb. They kept me informed and were neat and knowledgeable.Thanks for standing out from service industries of today.

Review 165 (2019-02-21 - Rating: 5)
Can I say excellent!!!! My husband and myself have worked with The Darville company several times in the last three years. I honestly can say I have never worked with a company that has so much professionalism and integrity in my almost 50 years of life . Myself coming from a customer service related industry, it takes a lot to impress me. Well, they have done it ! From the top , to the people in the office , as well as the service team in the field they have gone above and beyond what the jobs called for every time. For instance, we had a plumbing issue on a Thursday night. We called Friday morning and we were taken care of by Friday afternoon. Not to say that would or could happen every time and it definitely would not be expected,but it happened when we needed it the most. Brandon Riddle Came to our residence fixed the issue cleaned up far more than we ever expected . He also had to take some fence slats out to reach his working point. Sure enough ,we walk outside those were put back up and the area was as if nothing ever happened. So thank you Darville team ! Keep up the great service and craftsmanship that you all posses ,especially Brandon Riddle.

Review 166 (2021-09-28 - Rating: 5)
We have nothing but wonderful things to say about Darville! Our business experienced 2 different issues in 2 day, both days Darville was there to our rescue! They communicated well with us about the issues and how these issues were needing to be fixed with estimated prices and time frame. Thank you to all of the Darville team (in office & out)!

Review 167 (2022-06-29 - Rating: 5)
A/C was icing up. Brandon Behunin was the technician that arrived. Immediately started to troubleshoot and found the problem. Had to order part and 2 days later he replaced part and serviced unit. Brandon explained everything that he was doing from start to finish. Great personality and very knowledgeable about HVACs. A/C works great. He is truly an asset to The Darville Co.

Review 168 (2022-10-02 - Rating: 5)
Brandon Behunin, came out and gave us great service and resolved our AC. Showed up on time and diagnosed the AC then explained the process of repairing. We had several companies come out and did not resolve our AC issue but Brandon did fix it and we are happy with his service and courteous.

Review 169 (2022-11-14 - Rating: 5)
I love the Darville Co. I started using them a couple of years ago. A fella named Jan came out to help my situation.They are a very exceptional bunch! They explained everything to be done and with options if needed. Explained the cost ahead of time. They always answer their calls and return calls rapidly. They keep in touch so you know when you need to be home.Very professional!The ladies in the office are very pleasant also!I can’t brag enough about this company!Thank you guys!

Review 170 (2022-05-27 - Rating: 5)
I just would like to say if I could give 10 stars to Hardy Elder he is an excellent HVAC repair asset to Darville and his clients. Very detailed and will explain everything that is happening. He is on time and very courteous hard working and I will not use another person or company to come out to fix my air conditioning units etc Thank you Hardy u are a blessing and so is The Darville company. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Review 171 (2022-04-06 - Rating: 5)
Darville got to me very quickly! They did amazing work and my plumber Lina Kay was very good at explaining what she did and what it will fix. Very happy with the whole experience!

Review 172 (2021-09-08 - Rating: 5)
I had some plumbing issues with my tub and Marvin was sent to my house. He worked a long time trying to fix the problem, so nothing would need replacing. After a lot of hard work, he did a wonderful job and did end up finding parts for an old fixture. Marvin saved me a lot of money as the only other option was to cut a hole in the wall of my tub and replace the fixture with a newer one. He also installed a new shower head. Marvin was professional, friendly, well qualified for the job and one hard worker. The next time I need plumbing done, I will ask for him. Darville is a great company with the best employees. Shout out to Glenda also. Shes on top of everything and also very friendly. I recommend this company 100% and will continue to use them in the future.

Review 173 (2022-08-08 - Rating: 5)
Had an after hours pipe break in the wall that flooded a good portion of house. Was able to get a company out to clean up the water but called everyone in the book with no one able to come out. I have used Darville before but it has been many years ago. My wife posted on Facebook and someone mentioned them so I called. They showed up and did a great job, will definitely think of them first next time I need a plumber.

Review 174 (2019-03-29 - Rating: 5)
We have had Darville service our AC units for the past 5 years. During that time they have installed 3 new units for us. They are always nice, knowledgeable and professional. Everyone there is wonderful but Jan, a service tech, is a great asset to the company and we always enjoy his friendly personality. I would definitely Recomm them for any AC/heating needs.

Review 175 (2024-03-31 - Rating: 5)
Thank you to Lina for fixing my clogged pipe and even on Easter! What a super great person! Its so nice to be able to use my bathroom again woot! 😁

Review 176 (2022-12-22 - Rating: 5)
They were fast and convenient. The tech came to our house and un- clogged our drain lines. After he left we noticed one drain still wasnt draining properly. I call the office and they sent him back in a timely manner. This is what customer service is all about!

Review 177 (2022-08-08 - Rating: 5)
Mr. Dan Igo was awesome today. He was super friendly and gave amazing customer service for us here at 5 Star Nutrition! We definitely want him back anytime we run into some trouble. BEST IN THE WEST😎🤩

Review 178 (2022-05-09 - Rating: 5)
Darville is amazing! The tech was knowledgeable and didn’t try to over sell us on repair options. He gave us the facts, answered our questions and allowed us time to decide on our option. Highly recommend.

Review 179 (2023-03-15 - Rating: 5)
Lina Kay and Tony were polite and professional. Lina listened to my problems, diagnosed the issues, and explained my options in detail. She then quickly made repairs and advised me to call if I had any future concerns.

Review 180 (2021-12-28 - Rating: 5)
LinaKay and Kyler were very professional and courteous! They arrived promptly after I called and had all of the necessary equipment to perform the task. They were informative and provided me with options. They were knowledgeable and thorough. I will definitely call Darville again!

Review 181 (2020-01-06 - Rating: 5)
The Darville Company provided great customer service when a water pipe under our sink broke. On Saturday at 2 pm, after searching the internet for an after hours plumber, I called the Darville company whom I have never heard of. The Plumber, Keith arrived within 30 minutes & had our pipe fixed a short time later. We were shocked after he assessed our issue, he stopped and took the time to explain everything to us, reassuring us although it happened on the weekend, it was not a break the bank kinda of repair. Keith was friendly, courteous, efficient & did not make a mess! Thank you Keith for your prompt & stellar service, you are an asset! I would highly recommend The Darville Co & Keith to friends, family and anyone else in need!

Review 182 (2022-08-23 - Rating: 5)
The Darville Company and its technicians Sandra and Isaac went above and beyond their job description to get the a/c unit fixed and going again. They answered all questions regardless of how insignificant the questions were. They are very respectful. As for Mark and Anne u just cant meet better people then them. If there was more people like them, this world would be a better place. I dont have enough words for my gratitude and appreciation. The Darville Co. and the technicians will be grandly blessed for helping out one of Jesus saved ones. Again I thank you all with all my heart.

Review 183 (2021-06-15 - Rating: 5)
Hands down, the best service in West Texas! I had Darville come out and look at an A/C that was just blowing hot air. When I called for service I was told that a technician would be there in 15 mins. Dan Igo showed up in less than 15 mins to service the A/C. Dan was very friendly, professional and knowledgeable. He explained what he was doing and why he was doing it the entire time. Dan, quickly found the problem. Unfortunately, the unit is about 22 years old and the compressor had gave up the ghost! Dan informed us the compressor was extremely expensive and we would be better off replacing the unit. Which after 22 years of faithful service I could see why. Dan informed us that he would get with “ANN” and she would call and schedule a “no cost” quote on a new system. Darville did all this for the $99 service fee. Incredible service! Even though Dan was not able to get the A/C cooling he was able to lead us to help. And that’s why I recommend the Darville Co.! Thank you Darville

Review 184 (2023-02-01 - Rating: 5)
Both agents coming to my home for emergency heat and sewer line issues, both solved and fixed in under 2 hours. Youre paying for the experience and is 100% worth it, explaining every step being taken to understand for future issues. Emergency call for no heat in winter was handled amazingly and punctual.

Review 185 (2022-06-25 - Rating: 5)
Brandon shows great customer service and goes the extra mile to make sure you understand things about your AC. I used Darville at my job, and now I will only call them for personal use. I used One-hour for my home and it seemed like they just wanted to come in and get out. With Brandon, I received some education on how the AC unit works.

Review 186 (2022-09-12 - Rating: 5)
Brandon Behunin came out to service our AC system today. Very knowledgeable about his work, came in diagnosed the problem and repaired it very quickly. Ac is working like a gem now! Thank you Darrville and to your technician who came out and fixed our problem! Definitely recommend them.

Review 187 (2021-02-23 - Rating: 5)
I will never call another plumber in the area. After the hard freeze, we had a busted pipe in the wall when things thawed. Not only did The Darville Company communicate clearly and get to us in a timely manner, but Lina and Levi did a great job locating and fixing the problem. I guess my only complaint is that they were 15% off on the bid they gave us...it was actually 15% cheaper than what they estimated, so I guess thats not really a complaint after all :). Great employees and great company!

Review 188 (2023-01-24 - Rating: 5)
1/24/2023Brandon Behunin, the technician who came to fix our heater, was prompt, efficient and friendly. He had our heater back on quickly. We love using Darville Company for our HVAC!I was so impressed with the service and Darville technicians who came out to install a new thermostat that I had to come write a 5 star review. They were very friendly and helpful, professional and full of helpful information. I just can’t express in enough words how much I appreciated their help today. Darville Copanyb is the BEST!

Review 189 (2022-05-13 - Rating: 5)
Aeric and his crew came to Big Lake and fixed my a/c system. He was very professional and kind. This is also the same company that installed our unit. We had our unit for about 8 years and this is the first time we had anything wrong with it. Most definitely will recommend Darville.

Review 190 (2020-11-19 - Rating: 5)
I am so happy to be part of the Darville family. My coworkers are amazing and Anne and Mark truly believe in taking care of their customers AND their employees.I have had my tankless descaled by Nick and Lina Kay, and they educated me on how important that is in this area.I have had my HVAC maintenance done by Dan, who made sure my system will keep me warm this winter. And he alerted me to a potential problem that will be addressed.I enjoy working with EVERYONE here!

Review 191 (2023-03-10 - Rating: 5)
Excellent work. The technician was very nice,understanding, polite. Gave me two quotes to decided which option we wanted to our service. ANSWER ALL MY QUESTIONS.Definitely called them back and coming today for service.We recommended them to anyone who needs service.

Review 192 (2021-06-01 - Rating: 5)
Lina, was so helpful! She walked me through everything and made sure the job was done to my expectations. She took care of all of the needs I had called about. Lina was very informative and very professional! Darville always does an amazing job!Emily Cunningham

Review 193 (2022-08-27 - Rating: 5)
I had Dan Igo come out and do some work on my property! He did a great job was very professional! Had multiple people come out before him but he’s the first one that got the job done and was the perfect person to work with!

Review 194 (2020-08-11 - Rating: 5)
Logan was a very friendly courteous professional person. Kept me informed of what he was doing and did not mind answering questions.When I call for them to help out, their secretary was also very friendly and wanted to help at short notice. They did show up the next and did his job.Thank y’all very much!Again I’ve hard to call the company for my clogged drain today 8-6-20. Logan is a very professional and friendly worker. Very honest and trustworthy. I feel like I’m not getting ripped off. Great company ! Great worker! Excellent work ethics!Thanks

Review 195 (2021-08-23 - Rating: 5)
Called on Sunday evening to have someone come out Monday morning to install a new water heater. The service tech called and gave me an approximate time she would arrive. Lina was here when she said and promptly went about replacing water heater. I could tell she had a great personality and knew what she was doing. I was mistaken about the size water heater I needed so she left to go get the correct size. She returned with help to remove and replace water heater. She had us up and going in no time. I was very happy with the service I received.