Maxson Services Plumbing

Located in O fallon, Illinois

Address: 624 E State St, O'Fallon, IL 62269, United States

Phone: +1 618-624-1173

Rating: 4.8

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Comments

Review 1 (2025-01-03 - Rating: 5)
I was having serious sump pump problems, I called Maxson at about 3:00Pm and had to leave a voicemail message and expected a call back hopefully the next day. I received a call within 1/2 hour, the assistant who called back was very professional, listened to me and set me up with an appointment the next day for between10-12 am. PJ the plumber arrived about 10:30 the next day as promised.Pj was very polite and and a great plumber!I had nightmares about what was going to happened because it was not going to be a simple sub pump replacement because of where the pump was located and how the old pump was installed. He was very efficent, his truck was well equiped and he was very talented in fixing my problem in a little over an hour!My bill was much less than I expectedThe next time I need a plumber I wont ask neighbors who I should call, Iwill call Maxson Services and ask for PJ

Review 2 (2024-08-26 - Rating: 5)
Very honest and reasonable company. We got some options from another company for repairing a small leak in our pipes in the $2,000 - $8500 range. Justin from Maxson let us know our pipes were fine for now and may never need a repair. He even checked our water meter to assure us there was no major leak anywhere in the house. And all for free! Thank you! Very honest plumber.Update 8/26/2024: They came to my house and cleaned out the main line for the house and replaced the flapper in my toilet because it was getting stuck open. The service was quick and professional and the price was very reasonable.

Review 3 (2024-05-28 - Rating: 5)
Our entire experience with Maxson was wonderful! No one likes having a plumbing issue, but if you have one, this is the place to call. I called and talked to Anita at the office. I knew that it might be the following day for them to come out, since I called after 12:00 PM. She quickly looked and said that they had a plumber in our area already and may be able to squeeze me in the same day. And she did! PJ and his apprentice (I wish I had gotten his name) were at our home within an hour of when I called, diagnosed the issue and had it fixed very quickly. The price was so reasonable! I have used another plumbing company in the area, who charged me more for simply coming out to diagnose a problem than Maxson charged me for everything. While we hope that we dont have any future issues, they will be our go to if we do. They are wonderful, and I highly recommend them!

Review 4 (2024-04-19 - Rating: 5)
Maxson Plumbing was recommended by several ladies on the O’Fallon Mom’s Facebook page. We needed a new sink hooked up. I reached out to the two plumbing companies that were recommended by multiple ladies, and Anita responded first. Her customer service is exemplary and she scheduled a serviceman to come out and hook up our new sink when we were hoping them to. They were quick and efficient. We were dorks and had them reinstall our old garbage disposal with the new sink to save money —don’t ever do that!!! Now, about one-two weeks later I discovered water leaking from our garbage disposal and called them in a panic. Anita called back and was sweet and sent her husband out immediately. He replaced our garbage disposal and obviously there was no further leaking. We will definitely call them for future plumbing needs and highly recommend them.

Review 5 (2023-09-01 - Rating: 5)
I was incredibly pleased with the service we received from Maxson Plumbing. We had our water heater leaking out all over the finished side of our basement, so I called around a few places and landed on Maxson. In speaking with Anita it was clear that they were professional, honest and knowledgeable. She did a great job staying in communion with me all day trying to find the earliest available slot. We were able to get everything done the following morning. I cannot remember the young mans name who came out to do the work, but he was very kind, respectful of our property, and knowledgeable. We did not pay until after the work was completed and the price was very fair. Super pleased with the overall experience!

Review 6 (2020-05-13 - Rating: 5)
We have used Maxson two times now one to fix our hot water heater and earlier this week we had a new faucet put in. Maxson will try to fit you in same day if they can if not next business day. Very reliable and punctual.

Review 7 (2024-02-05 - Rating: 5)
Highly recommend this company! The customer service is incredible and the work I’ve had done has been fantastic. Reasonable labor and parts charges, too. We will use this company as long as they’ll have us as customers.

Review 8 (2021-06-11 - Rating: 5)
I cannot say enough about how much I loved having Maxson Services out to fix our plumbing issue! We called this Friday morning (6/11/2021) because our sink was backed up and our disposal wasnt working. The tech arrived that same afternoon!! We didnt have to wait at all. He fixed it quickly, was very nice and professional. The cost was SO reasonable. I had a similar thing done a few years ago by one of those big name companies and they swindled me. It is so nice to know that there are businesses charging reasonable rates and providing such great service!

Review 9 (2024-03-14 - Rating: 5)
I was able to get a plumber to come within hours of calling for an appt. The price was lower than I was quoted from multiple other competitors. I will 100% do business again soon. Thank you!

Review 10 (2023-08-28 - Rating: 5)
Great experience. Had a clogged toilet and the owner arrived within an hour of me calling. Got straight to the point and problem, answered any questions I had and replaced an old fill valve in the toilet after unclogging it. Did the job and more for less than the company I had first gotten ahold of to come take care of the problem later that day

Review 11 (2021-11-04 - Rating: 5)
Maxson came recommended from a highly reliable source and they definitely lived up to the recommendation. I had a new dishwasher installed where there were no previous connections. It takes a while to get an appointment but the plumber was the most professional that I had ever met, he definitely knew what he was doing and did a great job. I only wish that they were more responsive and could get appointments quicker, still 5 stars.

Review 12 (2023-06-05 - Rating: 5)
The BEST company ever. Referred from someone as the most honest and reasonable company he knows. I agree. From the time they picked the phone up, to leaving my house, it was amazing. Professional, personable, and super quick. Would refer time and time again.

Review 13 (2023-09-28 - Rating: 5)
Fantastic service! Did ALL our plumbing in our Spa! No complaints 2 years later! Thank y’all for buildin’ our dream! Couldn’t do it without ya! We are so ever grateful!

Review 14 (2020-10-29 - Rating: 5)
After several other bad estimates and failed appearances from other plumbers we discovered Maxson Services. Every step of the process was wonderful. From the estimate to picking out our fixtures to the installation by Justin. It could not have been better. Job well done and I would recommend them for your plumbing needs.

Review 15 (2023-07-07 - Rating: 5)
Ive been using Tom and his workers for at least 10 to 15 years. They are really reliable and quick to respond. Anita is a great help as well.

Review 16 (2021-12-30 - Rating: 5)
Love our plumbersThey get us on their schedule and do great work. I can always count in them to come out and correctly diagnose and then fix our problems. This time is was making an adjustment to the electric water heater.

Review 17 (2017-07-28 - Rating: 5)
We had to have 4 small gas leaks repaired. had called another plumber which gave us an estiamate of $6000 to replace hot water heater and fix gas leaks. when we called them he said over the phone he would estimate with a new hot water heater and repairs approximately $1400. After he came out replaced hot water heater and repairs we paid $1083. Did a great job, very profesional,explained things well.Explained follow up care or if we had questions. i highly recommend this company. very honest people

Review 18 (2018-03-14 - Rating: 5)
I have always been happy with their services. They have installed pipes for us, fixed sinks, showers, water softener drain, unclogged a basement drain...Always friendly, efficient, and excellent work! My family wouldn’t use anyone else.

Review 19 (2020-07-22 - Rating: 5)
Tom and Anita are great! We use them for all plumbing projects. You can trust they will perform quality work and fix your problem the most economical way.

Review 20 (2023-08-27 - Rating: 5)
Amazing customer service and very responsive. Their prices are competitive as well. Been with them 12 years, would never use anyone else.

Review 21 (2021-04-17 - Rating: 5)
Dell was here working hard and completed job in about 30 minutes. He is most professional, courteous, and knowledgable. I give him a five star rating. Many thanks .

Review 22 (2020-01-05 - Rating: 5)
Honest people that do the job correctly, and bill you for the hours actually worked. Their staff goes above and beyond to fix problems with permanent solutions. Ill continue going to them for all my plumbing needs.

Review 23 (2022-01-10 - Rating: 5)
Good quality plumber! Great work in a tight space, it had to be a semi-custom job installing a garbage disposal where it wouldnt fit, but Damon made it happen!

Review 24 (2022-09-07 - Rating: 5)
I have used this company a few times. Very professional, and price is reasonable and worth it if you need Plumbing service.

Review 25 (2020-07-01 - Rating: 5)
Ive used them for a few of my projects and they have always been responsive and they do solid work with reasonable rates. I wont even think about calling anyone else

Review 26 (2023-01-26 - Rating: 5)
He found and repaired a leak in a very short amount of time, after two other techs were there and couldn’t find the leak.

Review 27 (2023-06-19 - Rating: 5)
Great job by Justin/Christian on same day water heater replacement. Thanks!

Review 28 (2018-05-19 - Rating: 5)
We have used Maxson to inspect our backflow valve for our yard irrigation system. Excellent service!

Review 29 (2019-07-25 - Rating: 5)
Called with an urgent problem, came out same day and did an exceptional job. Great company!!

Review 30 (2021-05-27 - Rating: 5)
Excellent service very professional Dale was great as was PJ will use for all my plumbing needs 👍👍👍

Review 31 (2021-08-20 - Rating: 5)
Would highly recommend this company they were timely, very professional and answered all my questions great service

Review 32 (2023-01-06 - Rating: 5)
Pj is the man! This team is very knowledgeable and I highly recommend.

Review 33 (2023-02-05 - Rating: 5)
We originally had the sewer pipes replaced under the house with PVC and the first review reflects that experience. Recently we had a faucet handle replaced and the experience is still great. Anita had one of the guys come out with a modern replacement and it was in place within a day. No delays, no excuses, just solid work at a reasonable cost. Thank you, Maxson.---Anita and everyone at Maxson was wonderful to work with from an estimate to work to billing. If you need any work done at your home or business I highly recommend them.

Review 34 (2022-06-11 - Rating: 5)
Maxson Services is very professional. I definitely will recommend.

Review 35 (2021-02-01 - Rating: 5)
They did a great job squeezing my plumping problem in the same day.

Review 36 (2023-09-07 - Rating: 5)
Great Service. Very Professional

Review 37 (2022-04-30 - Rating: 5)
We can always count on Maxsons doing a good job.

Review 38 (2019-12-05 - Rating: 5)
I had my sump pump go out. Set up an appointment the next day and the service was great. The tech quickly diagnosed the issue and replaced it within 1 hour. Highly recommend them for your plumbing issues.

Review 39 (2021-08-30 - Rating: 5)
Fantastic service. Always on time and the job is done right.

Review 40 (2022-03-29 - Rating: 5)
Always prompt, courteous, priced right....lovely people who treat you as they would treat their own family!

Review 41 (2021-06-22 - Rating: 5)
These are the plumbers you dream about! Lol. The downtown/hometown feel is real, and the herd mentality is NON EXISTENT. We have used other local plumbers and the prices were extremely unfair, with charges of $300 for twenty minutes of work to install a simple kitchen faucet! TRUE STORY.Use this group and save yourself time looking around. Great all around experience.

Review 42 (2024-01-15 - Rating: 5)
Wonderful, local plumbing company

Review 43 (2020-12-06 - Rating: 5)
Customer service is great. Fair prices great professional work.

Review 44 (2020-10-26 - Rating: 5)
Dale was very professional and he had no problems finding the problem and addressing it would definitely call them if I ever have any other issues but completely satisfied 😌