Roto-Rooter Plumbing & Water Cleanup

Located in Norfolk, Virginia

Address: 2428 Almeda Ave Ste 144, Norfolk, VA 23513, United States

Phone: +1 757-722-5042

Rating: 4.9

Services

On-site services
Repair services
LGBTQ+ friendly
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-31 - Rating: 5)
Highly recommend Roto-Rooter! Their service tech DJ showed up quickly and got the job done! Highly professional and delightfully nice. Hard to find someone these days that can do their job with a smile on their face and a positive attitude. Let alone someone with a dirty job like that.

Review 2 (2024-12-04 - Rating: 5)
The technicians arrived 15 minutes before the scheduled time, which was great! DJ , Lisa, and Tyrelle were very professional and courteous. They explained what the problems were and gave us quotes for the project. We were very pleased with how quick we got an appointment. They came one day after we called. We will be using them again.

Review 3 (2024-12-08 - Rating: 5)
Dennis(DJ) was so quick and helpful and got our repair finished quickly and effortlessly. I appreciate how friendly and informative he was when he explained everything to us. Definitely recommend roto rooter for your plumbing needs, he got here on a Sunday within a hour of me putting in a request.

Review 4 (2024-12-26 - Rating: 5)
DJ gave us perfect service, fixed my issue in 20 minutes. Last plumber took 6hrs. Roto-Rooter made it look like child’s play. Even ran a camera to show why the clog formed in the first place and offered advice on preventative maintenance. 10/10 will be calling again for any and all issues.

Review 5 (2024-12-16 - Rating: 5)
Washer drain backed up into master bath. Been owner for 1.5 years and history was unknown. Called at 9:00 am Monday and DJ came out at 10:30 am. Drain line needed to be cleaned out. DJ was very personable, respectful, and professional as he performed job. Cleaned area up afterwards. Great job.

Review 6 (2024-07-27 - Rating: 5)
Terrance was great! Very punctual and professional. He took the time to systematically diagnose my plumbing issues and thoroughly explained all issues and solutions so I could make comfortable and informed decisions as a customer. He was very attentive and took my concerns seriously and answered all questions. I would never hesitate to call again if another plumbing issue arrives. Roto Rooter always takes good care of us.

Review 7 (2024-12-08 - Rating: 5)
My technician Hunter,Was very professional and kind.He explained very well what my concerns.Im very satisfied repaired bathroom and kitchen sink fouset replacement.He did a great job.

Review 8 (2024-12-01 - Rating: 5)
My technician DJ was very professional and friendly. He explained the process of what was happening and what he was going to do to fix it so I would have any concerns. He came and cleared out sewage blockage in connecting sewer lines. He did a great job.

Review 9 (2024-07-28 - Rating: 5)
Collins deserves KUDOS!!! We called first thing this morning and Collins was dispatched within the hour! He was super helpful, kind, courteous, arrived ahead of schedule and knowledgeable about his craft!!! Well definitely keep them in our contact list! Plus the persons who answered the phone were professional, warm, inviting and had a good sense of humor! Youre appreciated!!! Thank you so much! 😊

Review 10 (2024-08-14 - Rating: 5)
I called and spoke with Lynette and she was so kind! She reassured me that a crew could be out in less than an hour. DJ came right away and started working on unclogging the drain. Tiko the field supervisor was extremely knowledgeable and answered every question I had. I just bought at home built in 1990 and he explained pipe materials. He checked to see if my home had possible quest pipe versus copper. They ran the camera down to show me I had a sewer pipe dislocation. I appreciated their time for the plumbing education. As a first time new homeowner, they mad even feel reassured. They are extremely competent and knowledgeable in their services. As a young woman, I appreciate the professionalism.

Review 11 (2024-11-03 - Rating: 5)
DJ and Tiko were super helpful and fixed our issue within 30 minutes. Not only did they fix the issue, they went above and beyond to identify the underlying cause and provided options for a long term fix. Without a doubt will use their services again in the future. Thanks so much!

Review 12 (2024-09-07 - Rating: 5)
Collins was very professional, knowledgeable and answered all my questions regarding my plumbing issue. He explained the why, as to what may cause an issue and tips on how to avoid and prevent issues related to water. I am grateful for his time and expertise.

Review 13 (2024-09-06 - Rating: 5)
Roto-rooter and the technician (Collins) were very helpful. I called them at about 6pm and they arrived at approximately 9pm and got right to work identifying the problem and coming up with and implementing a solution for a leak that had appeared in our new home. Very grateful to them for the quick response in being able to send someone out the same night to identify the problem and fix the issue

Review 14 (2024-09-20 - Rating: 5)
Terrance was professional, knowledgeable, and finished the work expertly. He was honest and thorough. I appreciated how quickly Roto Rooter responded to an emergency call for service. Highly recommend, especially for military service members- they offer a discount.

Review 15 (2024-12-11 - Rating: 5)
DJ was absolutely fantastic. Our sewer pipes are old and have been invaded by tree roots. He did a terrific job of clearing them up and left everything neat and clean.

Review 16 (2024-08-09 - Rating: 5)
My tech was absolutely amazing. I forgot to get his name before he left but he was so sweet and made sure to explain everything to me before just telling me a price. He arrive at 10 am and left by 11 am. He was so great.

Review 17 (2024-10-24 - Rating: 5)
DJ was wonderful. He was very polite and professional. He explained what he was going to do and explained cost. He answered my questions completely. I would definitely recommend!!

Review 18 (2024-07-25 - Rating: 5)
Terrence was excellent! He was very knowledgeable and showed an interest in really helping us resolve our plumbing issue. He was the same plumber that went out to our property within a span of two weeks each time he was on time and very professional and helpful.

Review 19 (2024-08-26 - Rating: 5)
Collins came to us when our washer drain pipe was overflowing, in the evening, over the weekend. He checked out the outside drains to see if anything was clogged before coming back inside and ultimately deciding that the problem was within our walls, a clogged pipe. He expertly unclogged our pipe and gave us some advice and friendly conversation. He was wonderful to work with and very professional. We will be using Roto Rooter again for our future needs.

Review 20 (2024-08-18 - Rating: 5)
Terrance responded out very fast, within 30 minutes. He was very knowledgeable about what needed to be done and did a great job helping me understand how to avoid overwhelming my system. Great guy. Would recommend Terrance to anyone who has an issue with their system and needs high quality assistance. Thanks Terrance!

Review 21 (2024-08-27 - Rating: 5)
Terrence arrived much sooner than expected. He quickly assessed the problem, knew exactly what to do and proceeded to fix our issue in a relatively short amount of time. This personablegentleman knows his stuff and would definitely give him highest reference! Thank you!

Review 22 (2024-08-26 - Rating: 5)
When Collins came over to help us with our problem I knew we were in good hands! Within maybe 5 minutes or less he figured out what the issue was, and explained to us what it was and made sure we understood. He went over the entire game plan so we knew exactly what was going on to solve this problem and made sure we were comfortable with it all prior to starting. He was very professional and would definitely refer this company to anyone I know that may need help and if possible I would tell them to ask for Collins for sure!

Review 23 (2024-11-29 - Rating: 5)
Roto was great! Our technician, DJ, was friendly, informative, and got our plumbing issues squared away in no time! I will absolutely call them for any future plumbing needs!

Review 24 (2024-08-27 - Rating: 5)
Technician showed up when promised and called ahead to let us know he was on the way. Diagnosed the problem , explained what he was going to do solve the blockage and had the blockage cleared with-in 30 minutes. Very professional and would highly recommend Roto Rooter for all plumbing needs.

Review 25 (2024-06-30 - Rating: 5)
The service was wonderful from my first phone call. The young lady kept me informed where they were when they would be here and finally that they wouldn’t be here Saturday night but would be here Sunday morning at between eight and 10. Another young lady called me Sunday morning to let me know they were on their way, and DJ arrived. He was very informative, very professional and definitely knew what he was doing. Another gentleman came by and checked the tile surrounding my toilets to see if there was any reason to need a professional cleanup. Thankfully, I did not need that and he told me what to buy to wash the floors with. Overall, my experience was just wonderful. I will definitely call Roto-Rooter again if I need them . You definitely have a very good team working for you

Review 26 (2024-09-07 - Rating: 5)
Absolutely amazing service. Terrance was on time and quick to assess the problem. Was able to get a free estimate but estimate was out of our price range at the moment. Would still recommend Terrance any day of the week!

Review 27 (2024-12-23 - Rating: 5)
Water heater died over weekend. Called roto-rooter Monday morning. 1 hour later Alonzo arrived. Two hours later problem fixed. He kept us informed as he went. Zero complaints.

Review 28 (2024-08-31 - Rating: 5)
Terrence Collins made a late-night emergency call going above and beyond to solve a complicated problem and more. He had aneeded appliances right on the truck and was communicative, honest, and very polite. We want to thank Mr. Collin’s for coming to our aid and for an excellent experience.

Review 29 (2024-09-16 - Rating: 5)
My experience with this service was seamless and helpful. Having 24 hours service is such an advantage and they truly care for their customers. I had a broken/clogged kitchen sink that no matter what I had tried did not work and needed help. Not only was he kind and understanding but fixed the problem quickly and efficiently.

Review 30 (2024-09-13 - Rating: 5)
Collins came out, was extremely professional, respectful, and gave me a good honest evaluation and explanation of my water issue., I would highly recommend him as one of the best technicians I have dealt with

Review 31 (2024-09-03 - Rating: 5)
The technician named Terrance showed up within 30 mins after the initial phone call, diagnosed and fixed the leak in 20 minutes. Highly recommend this company. Very reliable technicians and customer service!

Review 32 (2024-09-08 - Rating: 5)
Terrence was a professional, knowledgeable tech that explained the issue, gave options and followed through with an excellent job. He kept the mess to a minimum, was cognizant to wear shoe coverings (asian house) and meticulously cleaned up after himself. Big military BZ to this plumber!

Review 33 (2024-12-08 - Rating: 5)
Quick, knowledgeable and friendly. DJ was a pleasure to have here helping us with our backed up line. Highly recommend.

Review 34 (2024-12-22 - Rating: 5)
I had a very tough clog. DJ kept at it for several hours my drain is now running better than when I moved in thanks for taking care of this the Sunday before Christmas

Review 35 (2024-07-07 - Rating: 5)
My daughter flushes a ton of wipes causing water to leak to the floor below. Their team came out super fast on a Sunday and took care of everything extremely well and told us all about the repair process. My kids were super enthusiastic about the repair man coming and Kyle worked around them while being extremely nice to them. Theyre super detailed and empathetic with customers. I couldnt recommend them more.

Review 36 (2024-09-01 - Rating: 5)
Terrance Collins was knowledgeable, professional and outstanding overall. Diagnostic the issue with repair options. He stuck around until he made sure the first option did the trick. Thank you Terrance

Review 37 (2024-12-01 - Rating: 5)
Efficient and expedient service, Jt did a great job restoring the flow for our 1910 Victorian. My only qualm was the roto rooter flat rate amount for twenty minutes of labor..

Review 38 (2024-07-05 - Rating: 5)
Mr. Collins was fantastic. We quickly discovered that a previous RR service tech had left only rubber on top of the opening causing rocks to get inside. Mr. Collins helped me unclog the rocks and helped me understand what was needed to ensure this opening was secure and easily findable for any future plumbing issues. Thank you for your help and positivity!

Review 39 (2024-10-13 - Rating: 5)
Terence Collins did a superb job clearing a very difficult clog!! He was very responsive showing up on site immediately and dedicated to getting the job done! Thank you!

Review 40 (2024-11-13 - Rating: 5)
DJ was quick to come address our blocked pipe. He was polite and efficient. I would highly recommend.

Review 41 (2024-10-29 - Rating: 5)
Great experience with Roto Rooter. They were very communicative and the technician that showed up, DJ, was extremely helpful and knowledgeable.

Review 42 (2024-08-24 - Rating: 5)
Terrance did an excellent job fixing a plumbing issue at our home. The customer service was great and the job was done in a concise time.

Review 43 (2024-12-09 - Rating: 5)
Dennis was professional and polite. He quickly unclogged my toilet with ease. I will be recommending roto rover to everyone.

Review 44 (2024-08-12 - Rating: 5)
Terrance was outstanding to work with. Highly recommended. He fixed our issue quickly and provided great tips and insights for other items in the house. Thanks!

Review 45 (2024-05-25 - Rating: 5)
Outstanding service. Terrance fixed our sink and was very educational in the process. He was very friendly and efficient. He definitely knows what he’s doing and we’re very grateful for him coming out on such short notice to fix our sink. This is the only company we will be going with from now on for any sort of plumbing services. If I could give Terrance 10 stars, I would!

Review 46 (2024-07-17 - Rating: 5)
Excellent service from the first phone with roto rooter where I got fast and friendly dispatch. The tech DJ Pierce was on time, professional and incredibly efficient in clearing the floor drains at out business. Thank you

Review 47 (2024-12-19 - Rating: 5)
Dj was great. Came out in a timely manner and found the problem that the first company wouldn’t take the time to look for. Highly recommend.

Review 48 (2024-12-03 - Rating: 5)
DJ was polite, efficient, on time and seemingly knowledgeable. He fixed the immediate problem. Good job!

Review 49 (2024-07-02 - Rating: 5)
I recently called Roto Rooter due to water backing up from a clogged drain pipe. Paul, the dispatcher, was extremely professional, kind, and had a calming disposition which is wonderful when you are anxious over an issue. Paul called to let me know DJ was on his way. DJ arrived right on time and instantly I knew I had called the right company. DJ was knowledgeable, friendly, and gave a thorough explanation of what he was going to do. I would recommend Roto Rooter to anyone and specifically ask for DJ. He took pride in his work and enjoys what he does. How rare is that?!! Thanks RR!!

Review 50 (2024-07-07 - Rating: 5)
Was very happy with how quick the whole service was. I scheduled the appt online and within 45 mins they were at my house. Gave me the estimate for free and then completed the work for my extremely clogged toilet in minutes. No mess, no fuss. The plumber Terrance was friendly and professional. Would hire them again in a heartbeat.

Review 51 (2024-08-04 - Rating: 5)
Very quick response (on a Sunday afternoon), both very competent and courteous. They saved our Sunday! Thanks to Roto-Rooter for your fast and comprehensive response.

Review 52 (2024-06-10 - Rating: 5)
Quick response/ same day service. My tech, Dennis, was polite and responsive. Communicated clearly. Job well done. Ask for DJ tech#7982.PS - free service call to see whats up with your drain - cant beat that!

Review 53 (2024-08-04 - Rating: 5)
A little pricey but wonderful service. Our technician was DJ. He was punctual, informative, and provided great service. I will be requesting him specifically in the future.

Review 54 (2024-09-17 - Rating: 5)
Terrence Collins did a great job with an emergency blockage at my house. He was very professional, answered all our questions and completed the job in a timely manner.

Review 55 (2024-05-02 - Rating: 5)
I am extremely pleased with the service received. Beginning with the call to request for someone to come out and ending with issues being resolved. All on the same day. Our technician, DJ, was great. He is professional, knowledgeable and personable. He quickly located the blocked drain problem, clearly explained the issue and what needed to be done to resolve it. I will be happy to call them in the future. Definitely recommend this company.

Review 56 (2024-05-25 - Rating: 5)
Mr Collins was completely professional from the time he set foot on the property until the time he left. The situation at my home was not the ideal situation as a very important part of the job was covered up by the deck or the new addition to our home. He needed to access a clean out valve which is located on the outside of the home. That valve was physically covered up. He did not panic. He was very upfront with the cost differential between going through the valve and going through one of the toilets in the house which is what he had to do due to the lack of access to the valve.. He did the work, and at least right now the issue has been resolved. He was very professional and efficient and represented his organization well.

Review 57 (2024-10-14 - Rating: 5)
Terrance Collin’s came and was extremely professional and explained what he was doing. He cleaned up after himself as well. I won’t hestitate to call and ask for hi

Review 58 (2024-07-01 - Rating: 4)
It was a little bit of a rollercoaster with Roto Rooter. We called them out to have them snake our drains, which we thought fixed our clogging issue. Come to find out they actually just knocked a piece off and the drains were sending water straight into the ground in our crawl space. We had an awful smell start coming up through our bathroom, so we went under the house to find this. Once it was fixed, our drains were getting clogged again. So we called them back to let them know they didn’t complete their job. The lady on the phone told us they would send a tech out to fix it for no charge, and when the tech arrived he informed us that they would have to charge.Once we spoke with management and explained what was happening, they sent the tech back out to complete the job. There was definitely some hassle to say the least, but the job was completed and our clog has been taken care of. Thank you for taking care of things and handling it all professionally.

Review 59 (2024-10-20 - Rating: 5)
DJ was efficient and knowledgeable. The service was quick and easy, and I liked the variety of times that I was able to schedule from in the website. Thank you so much😊

Review 60 (2024-04-06 - Rating: 5)
Terrance was fantastic! He came out on Thursday, identified the issue did not pressure us to make a decision. We called today (Saturday) and within an hour was on his way and fixed the issue. He is knowledgeable and professional. Highly recommended him!

Review 61 (2024-03-22 - Rating: 5)
I had an emergency plumbing issue that needed urgent attention. Other plumbing agencies who say that they are emergency plumbers either never got back to me or the earliest they could come was 5 hours. I contacted Roto Rooters and had a technician on site within 30 minutes. The technician assigned was courteous, efficient and professional. He was thorough and completed the job a little over an hour. I highly recommend them to anyone who needs emergency plumbing work performed. I appreciate that they were professional and expedient in resolving the issue.

Review 62 (2024-06-14 - Rating: 5)
Terrance Collin’s was my service tech, and best service we’ve received addressing and fixing our plumbing concerns. Friendly, informative, and all around knowledgeable with his profession! Not only do do I recommend roto-rooter, but if you can request anyone specific, Terrance is your go to guy!

Review 63 (2024-03-23 - Rating: 5)
First and foremost, Terrance, our technician, was absolutely amazing!!!! He was kind, knowledgeable, and extremely helpful. My partner and I had been struggling finding a plumbing company that would come out and provide quotes for free and we are so glad we gave Roto Rooter a shot. We’d been left high and dry by the previous company we’d been working with and were in a bind. Thanks Roto-Rooter, and a big thanks to Terrance again for being so awesome!!

Review 64 (2024-07-25 - Rating: 5)
DJ was very helpful and professional. He explained the service in terms I could understand. Would definitely use again for any plumbing/ clogs in the future

Review 65 (2023-12-25 - Rating: 5)
I had an excellent experience with Terrance C. and Happy. He was very professional, very nice, explained everything in detail so I could understand what was needed. He was johnny on the spot and efficient. The office staff kept me informed of his arrival time which I appreciated. Thank you so much, you, guys, for working Christmas eve. Many blessings for a terrific New Year. I would definitely do business with this company again.

Review 66 (2024-12-20 - Rating: 5)
Able to get out quick and get repairs scheduled ASAP! Tech took the time to walk us through the issue and give us multiple options for a fix.

Review 67 (2024-12-02 - Rating: 5)
Dj was totally professional, and helpful to fixing a plumbing problem.I would give more than 5 stars if it was possible

Review 68 (2024-06-11 - Rating: 5)
DJ helped me tremendously during a really stressful time with an ongoing toilet issue I’ve had for years. He was very thorough and helpful in showing me the root cause on top of fixing the issue. Most of all he was so patient in hearing my long story of the ongoing situation and what happened that day.Thank you DJ and Roto Rooter. Thank you for going above and beyond.

Review 69 (2024-08-12 - Rating: 5)
Dj was very professional, he explained the entire process of the extraction, The job was done in a timely fashion. I will definitely use ROTO ROOTER again.

Review 70 (2024-12-26 - Rating: 5)
On time, excellent job, wonderful personality. Definitely an asset to roto-rooter.

Review 71 (2024-09-08 - Rating: 5)
DJ arrived within the hour, he was very professional and explained what he was going step by step. 10/10 would use them again.

Review 72 (2024-10-21 - Rating: 5)
DJ was very professional, friendly and courteous, he explained everything very well and was very neat and efficient. Thanks DJ for a great plumbing experience!

Review 73 (2024-10-11 - Rating: 5)
Best service by Terrance! Absolute rock star. Exceeded all expectations! Quick and efficient. 100/10. Highly recommend.

Review 74 (2024-05-27 - Rating: 5)
I was really impressed by how patiently DJ listened to our concerns and how efficiently DJ resolved the plumbing issue. His clear communication and friendly demeanor made the whole process much easier for me and my family. Thank you DJ and in the words of DJ, “Happy Flushing.”

Review 75 (2019-02-05 - Rating: 4)
They did a very good job replacing the drain line, but the poor yard paid the Price lol but It had to be done, I only wish that they had Septic Service also.

Review 76 (2024-06-23 - Rating: 5)
Collins was great! Fixed my issue and made me feel comfortable. I trust them to come back and fix any other plumbing issue I have in the near future. Thankyou again!

Review 77 (2024-05-29 - Rating: 5)
Thanks to Tommy for taking care of the immediate issue by removing roots from the pipes. Unfortunately, it showed a larger problem was at hand, which has to be taken care of soon. Tommy was courteous and provided good customer service. He kept us informed as he tackled the issue.

Review 78 (2024-11-25 - Rating: 5)
DJ was awesome! He was polite and fixed my problem within minutes thank you so much!!!

Review 79 (2024-03-24 - Rating: 5)
Im very happy with their service today. Scheduling was easy, and they communicated to let us know when our plumber was enroute. Terrance was our plumber. He was on time, very professional, kind, and listened to my concerns. He was thorough to ensure our plumbing problem was resolved. His work was done quickly and appropriately.Should we have another plumbing issue, I will definitely be giving them a call.Thank you Roto-Rutter and Terrance.

Review 80 (2024-12-19 - Rating: 5)
The service was very professional he represented the company in class.Thank you from all of us at Trinity Lutheran School.

Review 81 (2024-04-06 - Rating: 5)
Terrance was great. He fixed the issue in no time. He also told what he was doing and why every step of the way. He also gave me great maintenance tips. Thank you Terrance!!! I’ll make sure to ask for you if I ever have an issue. I pray I don’t ever have another issue though!!! God bless!!!

Review 82 (2024-10-28 - Rating: 5)
DJ, was quick, knowledgeable and friendly. I will definitely work with roto rooter again!

Review 83 (2024-04-28 - Rating: 5)
I had an excellent experience using Roto-Rooter. Janice, Tommy, and Steve were all extremely professional, kind, and informative. I trust the quality of their work and appreciate the service they provided during a very stressful time.

Review 84 (2024-12-03 - Rating: 5)
DJ was very communicative and honest. He fixed the clogs quickly! Thank you DJ!

Review 85 (2024-05-12 - Rating: 5)
Mr Collins was a true professional. He was able quickly access the issue and provide quick repairs at affordable prices. Recommending his service to all my connections for plumbing related repairs.

Review 86 (2024-03-22 - Rating: 5)
Terrence was everything you’d look for in a service provider — prompt, respectful, and professional. The job was completed quickly and care was taken in our home. He made sure I always knew what was going on which I appreciated. Surprise expenses are never fun, but I feel like I got a good value with Roto Rooter

Review 87 (2024-09-17 - Rating: 5)
Collins was a pure professional I felt very confident in him. Don’t lose him. It would be a big loss for y’all

Review 88 (2024-06-05 - Rating: 5)
I called Roto-Rooter out for an estimate for clearing my sewer line. Tech JD was here on time and gave a fair estimate. He was very friendly and kind. He explained the process and showed concern about my situation. I ask if I could have them return another to do the job and he agreed. I called back and scheduled a return visit but I needed it later in the evening. Mind you, this was Sunday. I asked for JD to return, and again he was there on time. He went about tending to my problem and talked me thru the complete process. He was also eager to address all my question regardless of how silly they seemed. Mind you I was born a Plummer(lol) but knew very little about plumbing. With all that being said I was so grateful that he was able to fix the problem in a short period of time and left me a very happy and satisfied customer. Thank you JD, it was a pleasure meeting you. I’m one happy camper. If o have any other problems down the road, I will definitely be calling Roto-Rooter. Thx guys….

Review 89 (2024-06-29 - Rating: 5)
Terrance was incredible! He was thorough and explained everything in detail for us. Super kind and knowledgeable. Highly recommend him and Roto-Rooter!

Review 90 (2024-05-18 - Rating: 5)
Our dishwasher discharge hose split off the insinkerator and left a mess and rendered the kitchen sink inoperable. Ryan was dispatched to our house around 8:00 PM. He assessed the issue and had everything needed to repair the hose which he did. He was very personable and expertly repaired our dishwasher and sink!

Review 91 (2024-02-15 - Rating: 5)
Tommy was awesome! From the time I called to the time he was at my home was an hour. He explained what he was doing. He took his time and was polite. Explained what I paid for and policy. So kid and such a good worker.

Review 92 (2023-09-30 - Rating: 4)
Had another good experience. Technician was very helpful with assistance on the issue we was having with our water heater. Have been using this company for a few years now and always had a satisfying experience thus far. I wish the prices was a little better but as long as I am getting good quality work it was worth it. Thank you Dustin for all your help to get hot water again!

Review 93 (2024-03-24 - Rating: 5)
I honestly could not have asked for a better experience. I was nervous about having someone other than myself work on my plumbing but Terrance was fantastic. We had a main line clog and not only did he fix the clog, he discussed with me about how I can prevent this in the future and he even inspected some other drains as well. I will not hesitate to call Roto-Rooter again.

Review 94 (2024-10-21 - Rating: 5)
Scheduling online was easy, Roto-Rooter responded quickly, and DJ was knowledgeable, friendly, and quickly solved the problem.

Review 95 (2024-07-21 - Rating: 5)
Terrance was our tech and he was amazing, from the respect to my home to making sure everything was done properly it was truly stress relieving. Get this man a raise🙏🙏🙏

Review 96 (2025-01-06 - Rating: 5)
DJ resolved our plumbing issue quickly and provided good recommendations.

Review 97 (2024-09-08 - Rating: 5)
Thank you Roto Rooter. Our technician DJ came out early, was super friendly and quickly got our line to the street unclogged. Also called out the guys that use the cameras to see exactly what was causing the backup.

Review 98 (2024-05-20 - Rating: 5)
We had a leak in one of the lines from the water heater and Terrance was able to come right out and address our problem quickly. He was very professional and knowledgeable. We highly recommend him!

Review 99 (2024-12-22 - Rating: 5)
Great service, came out ASAP and took care of the issue. Highly recommend.

Review 100 (2024-03-06 - Rating: 5)
Very professional and quick! I would give them 100 stars if I could. My landlord called them the morning of to make an appt and they were here within an hour. DJ ended up being the technician that worked on my plumbing, but 3 people showed up as we had multiple plumbing issues and multiple tickets. True lifesavers, I will be using them for every plumbing issue moving forward!

Review 101 (2024-05-02 - Rating: 5)
Had a catastrophe last night. Pipes overflowing with all types of toxic unmentionables gurgling up thru the shower.Called Roto at 9am, DJ arrived before 10.He was polite, courteous, efficient and effective.He made sure to give us invaluable education on what happened and how we can prevent issues in the future.I hate emergency home repairs, they always come at the most inconvenient time. Im thankful to have had an excellent customer service experience to lessen the stomach punch of the initial disaster.Give that man a raise!! DJ represents your company well!

Review 102 (2024-02-06 - Rating: 5)
DJ was very helpful and knowledgeable. He took the time to explain ways to prevent future mishaps. If it were possible to request who services our home, Id call him every time. He got the job done efficiently and arrived on time.

Review 103 (2024-09-15 - Rating: 5)
DJ, and crew were awesome. They solved my issue quickly and advised on how to fix the issues.

Review 104 (2024-03-12 - Rating: 5)
Tommy Tommy he’s our man if he can’t do it no one can!!! I unfortunately had to call for a plumber, but fortunately enough, Roto-Rooter was able to come out the same day. Not only did Tommy come out the same day he was at my house within an hour. Tommy made me feel like I was part of his family and that he was looking out for my best interest and that of my family too. He fixed my drain the most economical way possible and has earned a customer for life. if and when I ever need any type of plumbing work done again, I will call Roto-Rooter but only if Tommy is still there. Give this guy a raise! He absolutely sets the bar for professionalism knowledge and just a good person.

Review 105 (2024-02-05 - Rating: 5)
Thank you Roto-Rooter and Terrance my technician. First; I was very pleased with the immediate response to service I was able to receive. I appreciate the respect and clarity of the service the technician provided as well as his recommendations on preventing and limiting any further problems in the future. Thanks againL. Adams

Review 106 (2024-03-16 - Rating: 5)
They sent Terrence Collins and he is the best! After 2 other plumers and having my septic tank pumped twice, this plumber from Roto-Rooter fixed my issue in less than 30 mins. He was friendly, professional, and very good at his job. I would recommend him specifically for all of your plumbing needs and you can call and request him in the Northeastern NC and Southeastern VA area. Five stars 🌟

Review 107 (2023-12-30 - Rating: 5)
I was very impressed with the quickness and expertise of Terrance. He came over on a Saturday morning last minute and helped fix our main line clog. He was friendly, professional, and knowledgeable. Highly recommend and will call again if any future problems should arise!

Review 108 (2024-02-18 - Rating: 5)
Terrance was great! I had a sewage backup at a property I manage and he called me when he got there, took care of the issue and even made sure all the tenants in that building were good. I will be using Roto-Rooter in the future based off my experience with Terrance!!

Review 109 (2024-03-11 - Rating: 5)
I had an on going plumbing issue, called Roto Rooter and they were able to have a guy out us in about an hour. What seemed to be quick job ended up being tedious. The plumber stuck through it and made sure the job was done right. We have had others show up third party via property management previously and seemed tobe half-a**ed as the problem persisted. This guy was professional and knowledgeable, knew just how to attack the issue and did an amazing job. Definitely worth the making call.

Review 110 (2024-09-26 - Rating: 5)
DJ was amazing! He was quick, knowledgeable and very informative.

Review 111 (2023-09-13 - Rating: 5)
I couldnt be happier with what this company did for me. Its Labor Day and theyre the only company who had the will to send out a professional.Terrance showed up on time, ready to work, and with the professional maturity to hear me out. He worked diligently to correct my plumbing in the least invasive way possible. Once the issue was resolved, he took the time to explain why it happened, how it happened, what to do to prevent it in the future, and how to troubleshoot it at my level.This company was quick, professional, and didnt cost me an arm and a leg like I thought it would.Terrance, it was a pleasure chatting it up with you and learning from you. Thank you for getting my house back to normal!

Review 112 (2023-08-22 - Rating: 5)
DJ was on time and was very professional. From the time he entered, he was courteous and work oriented. DJ addressed the problem and kept me informed of the progress. He cleaned out the pipes and cleaned up after he was done. He made sure everything was working right before he left. He also helped me understand the problem. When I forgot to give him the coupon until after I paid, he took the next step to make sure I would be refunded the amount of the coupon. I was very pleased with the work that DJ did for me in solving my drainage problem.

Review 113 (2024-03-12 - Rating: 5)
Working with Mike was one of the best contractor experience I’ve had in years!!!! Dogged determination to make sure that the job was complete and exhausted every method he had at his disposal, upfront about everything and treated my property as if it was his. Give this guy a promotion ASAP

Review 114 (2024-03-30 - Rating: 5)
I had the pleasure of experiencing exceptional service from Tommy at Roto Rooter who recently addressed a bathroom tube leak in our home. From the moment he arrived, Tommy exuded professionalism and expertise, immediately putting our concerns at ease with his friendly and confident demeanor.Tommys meticulous approach to diagnosing and resolving the issue showcased his impressive skills and knowledge in plumbing. He carefully explained the problem, outlining his proposed solution in a clear and understandable manner, which further underscored his expertise in the field.Throughout the repair process, Tommy worked efficiently and diligently, demonstrating a strong work ethic and a genuine commitment to ensuring the job was done to the highest standard.Tommys professionalism was matched by his courteous and respectful attitude, making the entire service experience pleasant and stress-free. His dedication to customer satisfaction was evident in every interaction, reaffirming his status as a true asset to Roto Rooter.I cannot speak highly enough of Tommys outstanding service. His expertise, professionalism, and exceptional customer care have truly set a new standard for quality plumbing service. I would highly recommend Tommy at Roto Rooter to anyone in need of reliable and skilled plumbing assistance. Thank you, Tommy, for your outstanding work!

Review 115 (2024-02-12 - Rating: 5)
I was very impressed with the quality of work and the professionalism of the technician (Tommy) that repaired the leak I had in my shower. Tommy was able to identify where the leak was coming from and repair it within a reasonable timeframe. I would definitely recommend Roto-Rooter for any plumbing related issues.

Review 116 (2024-02-25 - Rating: 5)
Terrance Collins was very professional, and explained everything he was doing, looked to find the problem with my toilet. He also was very nice. Excellent job, keep up the good work.

Review 117 (2024-12-10 - Rating: 5)
Great customer service! Quick to resolve the issue and educate us a little too!

Review 118 (2024-11-06 - Rating: 5)
Arrived on time assessed the problem and quickly resolved our plugged kitchen sink. Used a variety of tools to fix it.

Review 119 (2024-12-03 - Rating: 5)
DJ was great. Addressed the issues quickly and explained the problem.

Review 120 (2024-08-18 - Rating: 5)
Terrance was very informational in telling me what the problem and work carefully to get the job done he is appreciated!

Review 121 (2024-04-07 - Rating: 5)
The tech , DJ had on brown boots 😂that came to my residence on 4/7/24 was absolutely great!! Very knowledgeable and did an amazingly job cleaning out the main drain line that was clogged. I recommend his work!!

Review 122 (2024-05-02 - Rating: 5)
DJ did an excellent job.He was courteous, fair, and helpful. I will definitely call him again in the future!

Review 123 (2023-12-30 - Rating: 5)
Terrance, the Technician, was very polite and most importantly thorough not only in diagnosing and resolving the clog at the main sewer line, but also explaining preventative methods to keep the issue from recurring. Terrance also explain the video cam the company uses to get a scope on what’s happening beneath the surface. I would highly recommend him, and will ask for him on any future plumbing problems, that hopefully may friends and family may have since my issue has been resolved!Thanks again

Review 124 (2023-10-22 - Rating: 5)
Mr. Terrance Collins was my Service Technician. He was very knowledgeable and professional. He took time to explain everything he was going to do and was very patient with my questions.When he was finished, he had me to come in to watch for any issues.I am very pleased with the services rendered.Michael EvansWilliamsburg

Review 125 (2024-10-17 - Rating: 5)
Terrence was very conscientious and thorough. Extremely helpful and explained what was happening very clearly

Review 126 (2024-04-30 - Rating: 5)
DJ was very professional, knowledgeable and went well beyond my expectations of drainage services needed. I highly recommend DJ for all of your plumbing needs. I will 100% if ever needed in the future.

Review 127 (2024-02-03 - Rating: 5)
The drain in my sink literally broke and I had a waterfall under my sink if I turned the water on. Called Roto Rooter and had a plumber at my house in less than two hours. Less than an hour after that, my sink was completely restored. Damage wasnt as bad as I thought and the cost to fix it wasnt as much as I thought it was going to be. Thanks so much for your promptness.

Review 128 (2024-07-07 - Rating: 5)
Collin’s was sweet, informative, and easy going! He went above and beyond with his work. Thanks again! = )

Review 129 (2024-06-29 - Rating: 5)
Terrance was so nice and helpful! He made a stressful situation so easy to manage and explained everything along the way.

Review 130 (2024-03-17 - Rating: 5)
So happy with the quick, professional service provided. They thought through all the possible solutions for my clogged line and picked the most effective solution. Price was reasonable and plumbers knowledgeable.

Review 131 (2023-11-07 - Rating: 5)
Ive had a clogged pipe now for four years 4 companys gave a temp fixed and said we were good. Until today tried to get a plumber to come out but nothing local was avail. I Google companies and based my decision on years in service and chose Roto Rooter. Best decision Ive made in awhile. Within 5 mins of hearing the issue they had diagnosed and put a plan that worked. Absolutely will use again and highly recommend. They do what they say.

Review 132 (2023-11-10 - Rating: 5)
I have been extremely pleased with Drakes work. He is a hard worker, professional and kind. He took the time to explaine to me the process of the removal of the water damaged materials from my home and promptly contact our insurance company with his report. I highly recommend Roto Rooter...especially Drake.

Review 133 (2024-11-29 - Rating: 5)
An absolute professional that is knowledgeable and gets the job done correctly and in a timely manner. Thank you!

Review 134 (2023-08-04 - Rating: 5)
Called Roto-Rooter after discovering a leak in the ceiling above my family room. They were quick to respond and was able to come out to my home the next day. Drake and Derrick were my technicians. Drake explained everything that would take place at every step and made the process more comfortable. Thank you for great communication and customer service!

Review 135 (2024-06-24 - Rating: 5)
D.J. was fantastic. Punctual, friendly, and answered all my questions. He fixed my problem in my old house without a issue. Im glad i called yall for help.

Review 136 (2023-08-23 - Rating: 5)
DJ was great. Explained everything, gave me the best option for the job and made sure our sewer drain was clear and running smoothly, by jetting out the clog in our sewer line. He also requested our next appt for a follow up with a camera. Would definitely use this company again as I have more multiple issues

Review 137 (2024-06-11 - Rating: 5)
Terrance was phenomenal. He resolved our issue quickly, very friendly and ensured we knew what was going on at all times.

Review 138 (2024-05-22 - Rating: 5)
DJ was the service technician that responded and we found him to be friendly and knowledgeable about snaking the drain line from our tub. After the procedure, the drain did flow freely.

Review 139 (2024-08-12 - Rating: 5)
DJ was great, got the issue fixed quickly. He was very professional and kind!

Review 140 (2024-01-15 - Rating: 5)
Had a back up on a Sunday, plumber on call had a 1 hr showtime. Came out quicker than an hr. Had some trouble but did everything to clear the line. Ive paid less with another company in the past but he got the job done and made sure to clean up thoroughly behind himself.

Review 141 (2024-04-18 - Rating: 5)
Terrance was very helpful and professional. Got my clean out unclogged in about 20 minutes upon arrival. I would definitely recommend for any plumbing issues.

Review 142 (2024-12-10 - Rating: 5)
DJ had amazing customer service. Fix the issue in know time.

Review 143 (2023-12-11 - Rating: 5)
DJ was amazing! I wish I could give 7 stars based on the quality of the work, the expert knowledge and great communication. I would recommend Roto-Rooter to anyone looking for fast, quality work with integrity.

Review 144 (2023-10-07 - Rating: 5)
Dustin was awesome!! Walked me through what he was doing and what the game plan was moving forward. We shared some military stories and he left as my plumbing friend. He is my friend who just happens to be good at fixing a lot haha. Super cool dude and everyone should be excited If the have the opportunity to have Dustin help them.

Review 145 (2024-08-14 - Rating: 5)
Dj cleared my clogged bathtub drain in no time at all. Very pleased with his service.

Review 146 (2023-02-10 - Rating: 5)
Both Ben and Max were phenomenal. They were informative, considerate, and understanding of the situation at hand with our main drain back up into the bathtub. Ben had inspected and explained our situation thoroughly for us to make a decision going forward. We felt comfortable with trusting this company to continue and glad we did. Max had shown us probable cause to why our system had backed up with the video inspection of our sewage pipes. This information is going to help us make the decisions to the future of our home. I cannot thank them enough, and you can tell this company treats you like they would treat their family, with kindness and understanding. What more can you ask? I would recommend them.

Review 147 (2024-04-15 - Rating: 5)
I had the pleasure of having your Rep Mr .Terrace Collinsof Roto-Rooter Va Beach , fix the problem with my toilet . I had inadvertently flushed a toothbrush and the toilet was not working .He removed the toilet and fortunately the toothbrush was removed .Thank you Mr Collins ! I give him an A rating Ruth Mallek

Review 148 (2023-02-16 - Rating: 5)
The men that came to install our shampoo bowls were very professional and the job they did was awesome. I highly recommend Roto-Rooter!!! Very pleased!!!

Review 149 (2024-08-22 - Rating: 5)
Excellent technician who did a great job. He tried to make it as reasonable a cost as possible.

Review 150 (2023-08-28 - Rating: 5)
I had water leaking from my toilet and coming up the drain in my tub. Terrance came out at the very beginning of the timeframe (thank you for being so prompt!) and explained everything to me. He was very polite and professional and had my drain clear within an hour! Thank you so much Terrance! I will absolutely recommend him and Roto Rooter to my friends and family!

Review 151 (2023-09-10 - Rating: 5)
Terrance and Preston were the best tag team to have responded to my emergency call. We had a clogged sink that became a need to have both of them to help. The teamwork witnessed was amazing. Not only did they both arrived timely the collaboration demonstrated was so professional and genuine. From this point on I will always call Roto-Rooter. I hope to be able to get them again. If what we saw Roto-Rooter hired I expect they are the true examples of other expert teams. Forever grateful.

Review 152 (2024-01-21 - Rating: 5)
Terrance was one of the most professional plumber I’ve ever worked with. Quick and concise, organized, and upfront with the costs before services are rendered. No surprises. Thank you

Review 153 (2023-10-30 - Rating: 5)
Great experience working with DJ and Val. These pros helped us unclog our main sewer drain with ease. They explained everything that they did and were very throughout efficient. Great job all around!

Review 154 (2023-04-15 - Rating: 5)
Derek and Nicholas came Saturday morning and did a fantastic 👏 job. They were patient and very understanding. Very polite and I liked them at first sight. So far my experiences with Roto Rooter is excellent. You hire wonderful people to represent your company. I would recommend this company to everyone in need of plumbing. THANKS DEREK AND NICHOLAS!!!

Review 155 (2024-04-08 - Rating: 5)
Expedient knowledgeable professional service! Drainage and Sewage Specialist covered every detail of the work to be done from A to Z and gave their expertise to keep my system in optimal working condition for the future

Review 156 (2024-11-09 - Rating: 5)
DJ did great job in diagnostic the issue and fixing it. Thank you.

Review 157 (2024-02-19 - Rating: 5)
He was fast and able to identify the issue and provide a solution in amazing time. Very friendly and professional too. 10/10 will definitely be a returning customer.

Review 158 (2023-11-02 - Rating: 5)
DJ was prompt and professional. Despite me contacting him after hours last night, he was immediately responsive and got me on the schedule for first thing this morning. I would highly recommend DJ and Roto-Rooter for all of your plumbing needs!

Review 159 (2023-09-01 - Rating: 5)
Terrance was absolutely wonderful! Such a great tech and he was very informative. He was patient and understanding with our frustrations and super proficient. I’m a visual learner so he was fantastic!

Review 160 (2022-05-17 - Rating: 5)
Terrance is probably the most friendly, understanding and knowledgeable plumber I have ever had the pleasure of meeting. He went above and beyond to install my new hot water heater ensuring I knew what was going on every step Of the way, never leaving me in the dark about anything. He was upfront about every challenge that was faced with the tedious project and did an amazing job of figuring out each and every challenge as it came up. Terrance even went as far as ensuring the job site was clean after working and even went as far as entertaining my kiddos questions all while getting the job done. I highly recommend that anyone who needs a job done, they call and ask for Terrance!

Review 161 (2024-02-21 - Rating: 5)
When DJ couldn’t clear the clog because the pipe was broken, he did not charge us a penny and he sent us someone who could repair the pipe. Super friendly and appreciated not being charged. Thank you!

Review 162 (2024-12-09 - Rating: 5)
DJ from Roto-Rooter was an absolute lifesaver! He was incredibly reliable and arrived promptly to help us with our plumbing issues at our establishment. Not only was he quick to help and fix the problem, but his professionalism and friendly demeanor made the entire experience stress-free. DJ went above and beyond to ensure everything was running smoothly before he left. If you’re looking for someone dependable and efficient, DJ is your guy! Highly recommend Roto-Rooter and their fantastic service!

Review 163 (2023-11-10 - Rating: 5)
Terrence and Steven did an exceptional job this evening. They were very detailed, honest and thorough through the entire process. I had a massive clog and they were patient about the amount of time and effort it took to solve the problem. Thank you guys so much!!

Review 164 (2024-02-18 - Rating: 5)
Showed up on within 30mins. Very professional!! He explained the process of removing g the object from my toilet. Within 5 mins object was removed. Toilet flushes perfectly. Great job!!!

Review 165 (2023-06-29 - Rating: 5)
Called earlier this morning for a garbage disposal replacement. Was able to get somebody to my house the same day. Very special very knowledgeable and only took 30 minutes to replace my garbage disposal and make sure that it’s working. When year replacement warranty. I would definitely recommend this to anybody.

Review 166 (2024-04-08 - Rating: 5)
Was very pleased with the service. Terrance came out to help me with a clogged drain for my washer. Was very professional and gave me helpful advice on upkeep of my piping and methods to prevent issues in the future.

Review 167 (2024-03-02 - Rating: 5)
Tommy did an outstanding job! He was very helpful and professional, answered all the questions we had and gave us our best options, for sure the best service here in the 757 area, Thanks Tommy ! (Service technician 8272)

Review 168 (2024-11-29 - Rating: 5)
DJ is the best! Very professional and easy to work with

Review 169 (2022-07-09 - Rating: 5)
Roto-Rooter was great! I noticed my ceiling was leaking around 8:30 at night. I immediately turned off my water and called them. They couldnt get anyone out that evening in my area but were able to schedule a window for the next day. I was told that they technician would show up between 10 and 2 the following day and would give me a call about 45 minutes before they were to show up. After about an hour after I got off the phone with them I got a call from the water mitigation manager. He just wanted to make sure that there was no noticeable water damage. There wasnt so he said that the tech would be out tomorrow. I got a call the next day about 45 minutes before the tech showed up. Johnathan was great. He told us what was wrong and gave us the hourly fee, the flat-fee was unavailable due to the type of work we needed done and he got to work. It took about an hour and everything was fixed. I like that we were able to use a coupon from the site and also get a 6 month warranty on services. Overall the service was fast, very professional and if we ever have an emergency again we will not hesitate to call.

Review 170 (2022-08-02 - Rating: 5)
I had a really good experience. The phone agent was very helpful and informative. The two gentleman dispatched to my home arrived quickly. They were able to diagnose my problem quickly and within 15 minutes they were working to resolve it. It took them less than two hours to resolve the problem. I am grateful as my family of four only had one functioning toilet (1st world problems I know), but I am glad to have back my master bathroom privacy. I highly recommend.

Review 171 (2024-04-28 - Rating: 5)
Thank you for your hard work today resolving my issue Terrence, and it was a pleasure talking with someone so nice doing a repair that was beyond my control. Sorry, it took so much of your day on a Sunday evening. Be blessed.

Review 172 (2023-09-18 - Rating: 5)
Terrance was a pleasure to deal with. He has great customer service skills. He took the time to explain in detail my plumbing issues. He also has a great deal of respect for the military. He is a true asset to his company.

Review 173 (2024-12-15 - Rating: 5)
DJ did a great job. Very professional.

Review 174 (2023-11-08 - Rating: 5)
Has a clogged pipe from our laundry room to the main line so we called Rotor Rooter. The tech that came out was not only polite and professional but an absolute pro on cleaning our line out. He even gave us helpful advice on maintaining the lines.

Review 175 (2024-11-17 - Rating: 5)
Provided emergency service and even cleaned up afterwards. Would recommend if in need of emergency service.

Review 176 (2024-12-12 - Rating: 5)
D.J. was extremely kind, professional, and knowledgeable. He explained what the problem was and answered all of my questions without hesitation. He was very thorough and made sure the problem was completely resolved before he left.

Review 177 (2023-08-29 - Rating: 5)
From start to finish this was a good experience. All in all it took us about 3.5-4 hours to call the office, get a tech on site, and get the problem resolved. The tech (D.J.) was knowledgeable and friendly in a time of crisis in the household. He came in, did a quick survey of the issue, found the problem and dealt with it.

Review 178 (2021-12-18 - Rating: 5)
Our technician was Ryan, employee number 5884 and he was amazing! Extremely personable and professional. He didn’t try to dupe us or charge us for things we didn’t need, he was straight to the point and fixed our issue quickly. Our washing machine was pushing water into our sink and it was backing up, Ryan knew exactly what to do and gave me the price quote up front before any service was done. I highly recommend Ryan for any service needs!

Review 179 (2025-01-07 - Rating: 5)
Appreciated the work they did to remedy my emergency.

Review 180 (2024-12-10 - Rating: 5)
DJ from Roto Rooter arrived on time and communicated with me throughout the whole process! I am absolutely impressed with his customer service! 5 stars all across the board!

Review 181 (2023-12-15 - Rating: 5)
Outstanding service! The plumbers who came today were prompt, efficient, and fixed the issue with expertise. Five stars for their professionalism and quick resolution. Highly recommend!

Review 182 (2023-11-03 - Rating: 4)
Terrance was professional, detailed, and polite. Very good service on my clogged main drain. Only reason for 4 stars is due to price. It seems a bit steep but I also don’t know what competition charges so I could be wrong.

Review 183 (2023-11-17 - Rating: 5)
Very knowledgeable and arrived as scheduled. Will definitely recommend to others.. got our drain issue fixed and was very kind and considerate in using shoe covers when entering my home.

Review 184 (2020-02-17 - Rating: 5)
My experience with this company was phenomenal. From the time that I placed the call to upon the technician arriving was so speedy!. I had an emergency with my hot water heater and they were on it!. I am so impressed with the service of the technician Josh who explained each step that he needed to do and he was just fantastic with the quality of service he provided and fast I might add. The bill also was explained as well as my warranty. I also would like to thank the receptionist who took my call. She was so helpful and compassionate with my ordeal. Yes overall my experience with this company was outstanding and thats putting it litely.

Review 185 (2024-02-16 - Rating: 5)
They responded on Christmas day to fix a leak in the crawlspace, and then had the water damage completely dried, old insulation and moisture barrier removed and replaced within a week. Great service!15 Feb 24: Second time using Roto Rooter, and once again they earned the 5 stars! Fast, friendly service with good quality, affordable work!

Review 186 (2023-07-04 - Rating: 5)
DJ was the greatest 🙌 polite and professional service man. The quality of his work 👌 deserves 👏 a 10 🌟 if I could create a higher rating. DJ you left an ever lasting impression on our hearts 💕. Thank you for your work.

Review 187 (2023-12-13 - Rating: 5)
I’ve had the “fortunate” pleasure of having to call these folks 2x in the last 6 months, unfortunately. Not because of their work, but because of a tree, heavy rains, and prehistoric pipes. Extremely friendly, professional folks who show they like what they do. I feel like I’ve known them a long time, but just met.

Review 188 (2023-02-02 - Rating: 5)
We had Mike out over the weekend for our washer drain pipe backing up. We were able to get a same day appointment and he was able to come earlier than we were originally expecting. Really nice and professional guy!

Review 189 (2024-05-26 - Rating: 5)
DJ was very professional and didn’t waste my time try to upcharge or anything, he was very upfront and got the job done keeping me informed while he did it when I had questions!

Review 190 (2024-12-26 - Rating: 5)
DJ was very helpful, solved our problem quickly!

Review 191 (2023-07-02 - Rating: 5)
Terrance was a great technican, very knowledgeable and great at explaining what he was doing and how hes fixing my drain issue as well as giving tips and suggestions on how to prevent future issues as well. . Using the site to schedule same day within a few hours was awesome as well.