Performance Plumbing, Inc.

Located in Norfolk, Virginia

Address: 2117 Springfield Ave, Norfolk, VA 23523, United States

Phone: +1 757-490-7050

Rating: 4.2

Services

Online estimates
Repair services
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2023-11-22 - Rating: 5)
The first company I contacted wanted to rip out an exterior wall to get to my leaky kitchen drain pipe, thereby potentially costing me A LOT of money. Tyler and his pals figured out a better and less expensive way - braving the dank nastiness of my crawl space, he bypassed the bad pipe and installed new pipe within the wall itself, without having to rip it up. I like doing business with a smart company, and Ill be calling Performance Plumbing again when needed.

Review 2 (2020-10-14 - Rating: 5)
This was my first time using Performance Plumbing and I was very impressed. I called at 4:30 on Monday and they had someone out to the house by 1:30 the next day. He was very professional and respectful of the property. I was quoted a price and that is what I paid! This was not your ordinary small clog and required some hard effort on his part. He kept a great attitude through the whole job. I will use these folks again and highly recommend them.

Review 3 (2020-09-09 - Rating: 5)
The communication with Performance Plumbing at the beginning was rough to say the least and left a sour taste... HOWEVER, after talking with Mike, we were able to work things out and get them over to provide us an estimate ASAP (and at our convenience)!He was extremely professional, nice, and apologetic for how things were initially handled. He provided a very thorough, top notch estimate and you could tell he’s had tremendous experience in the industry! We received an estimate less than a day later (probably close to 12 hours after he visited the house).If you’re looking for a plumber in the area Mike and Performance Plumbing are extremely promising and a company I would definitely consider in the future! Thank you again!!!

Review 4 (2020-10-07 - Rating: 5)
Responsive, punctual, friendly and efficient. Office staff got a technician to my house within 2 hours of my call. Tech Gabe got right to the problem and cleared a sub-slab clog that was causing toilet waste to back up into shower drain. Estimate was provided up front and final cost was exactly as estimated. An unexpectedly pleasant outcome to a day that clearly started on a different track.

Review 5 (2020-05-14 - Rating: 5)
This week we used Performance Plumbing when both of our toilets started leaking at work. Charles was at our office quickly and worked efficiently and tirelessly to fix our issues. Amazing service, very professional and cleaned up after (looked like a new bathroom!).

Review 6 (2019-07-26 - Rating: 5)
I’d give these folks 10 stars if I could. They went above and beyond to help my family in a pinch. They managed the gas line installation project and ordered all of the required city inspections. I’m unbelievably impressed with each representative I spoke with, from the office staff, to the technicians, to the owner. Please do yourself a favor and call this group first. Get your project done right the first time! Thanks Mike and team!

Review 7 (2019-07-19 - Rating: 5)
We had a couple of other plumbing companies out to evaluate our rental’s main line leak and decided to go with Performance Plumbing. I initiated a homeowner’s insurance claim after speaking to the first company that came out. Initially, I was given an estimate that also included tearing up our driveway. I was prepared for the ‘worst case scenario—I was preparing to pay the deductible and brace for an increase in our insurance premiums. After consulting with Seth France at Performance, he assured us that it wasn’t necessary to do all the quoted demolition per the first two estimates. The office staff (Mallori and Janet) was very helpful, thorough, and pleasant to communicate with. After putting us on the schedule, Seth and crew were able to replace the pipes and complete the job with minimal intrusion. The whole job was also half the price of what the other companies quoted—we even canceled the homeowner’s claim process. We are satisfied with a job well done and would highly recommend Seth France and Performance Plumbing to anyone who needs plumbing services.

Review 8 (2022-08-01 - Rating: 5)
Excellent! Trustworthy! They repaired my water main leak and were very organized and fixed my repair! I did not have to track them down they were excellent and I really thought they were a great Plumbing repair company I can’t say enough about Performance Plumbing I will hire them again. Thank you very much for all your help!

Review 9 (2020-12-16 - Rating: 5)
Had a guy named Richard , he was absolutely amazing. He is so professional and communicated with me effectively. He did everything in a timely manner, and he was so polite.The service was great! 10/10 would recommend ;)!!

Review 10 (2017-07-25 - Rating: 5)
I called for a clogged sewer main and they sent someone out the same day I called. They never gave me a certain time for him to be at my house so I cant say whether or not he was on time. What I can say is the gentleman was extremely nice and polite. I thought that maybe he would put a camera down in my line to see what was stopping it up but he didnt. He had an electric snake (for lack of proper word) and used it and then had me run water for several minutes to see if it would back up again. It didnt seem like a fool proof way to make sure my line was clear for $250 but I guess well see.

Review 11 (2020-05-02 - Rating: 5)
The Tech Seth came highly recommend, and is a great guy friendly and quick. Your pricing didnt break the bank either. Anymore issues i may have your company will be the first I call.

Review 12 (2016-03-11 - Rating: 5)
I had my slab foundation jack-hammered to replace broken and rusty drain pipes underneath my whole house. Chris and Brians team was so professional the whole week they were here. They showed up on time every day, stayed all day working, always keeping me informed of every step. They tried very hard to keep me happy, by preserving my foyer floor which had sentimental value, leaving by a certain hour, not coming in on weekends, doing their best to keep the dust to a minimum, etc. The whole crew was pleasant to have in my home: they treated each other with kindness and respect, no foul language ever, and did not text or play music or smoke in my home. Even when they accidentally poked a hole in my wall, they came to tell me immediately, and came back after I paid them in full to fix it for me! I would definitely recommend Performance Pipelining!

Review 13 (2016-10-16 - Rating: 5)
Performance Plumbing and their staff are by far the best service you can have the privilege of obtaining for your plumbing needs. I cant thank Mike and his technicians (Ian and Thomas---great by the way) enough for the outstanding job they did removing my old contractor grade fiberglass shower insert and replacing it with an updated unit. Ian and Thomas made this job look easy. I was a bit stressed about having this done and Ian informed me this would be a simple process which he thoroughly explained before executing. I dont normally remember to take the time to thank those that take care of their customers (which I need to do more of) but there was no way I was going to prevent myself from thanking this outstanding company for everything they did. I will absolutely be using them here in the near future. A++++++ organization. Thank you so much!!!!

Review 14 (2021-06-23 - Rating: 5)
These guys are the absolute best in town! Fast, professional and get the job done right the first time. I live in an apartment, and they come to this location often, they always get it right and fast as lightning. Im buying a home soon and they will be the first on my list to call if I ever have any problems.

Review 15 (2017-02-01 - Rating: 5)
Our home is a new build of three years now. The husband and I were working on a project and stumbled upon a large leak with growing mold in the crawl under our master tub. We were worried it might cost a lot of money and even more time to finish our project. Adam came out, on time just like the same day email confirmation /arrival time said, and did a great job! Personable and respectful! He showed us the leak in the tub, explained how it wasnt done properly, and how he was going to fix it. Good communication skills - it seems to come natural for him. Thankfully the leak is fixed and not expensive either! If there ever is another issue at home (or someone who needs a referral), we will rely on Performance Plumbing and ask for Adam. Thank you!

Review 16 (2021-07-14 - Rating: 5)
Received a recommendation to use Professional Plumbing. What a great recommendation, punctual, professional and friendly. Job done perfectly by Seth. Even stopped to stay hello to my fur babies!! Would recommend to others as well and will definitely be using them in the future!

Review 17 (2017-03-03 - Rating: 5)
Thank you for providing great service for plumbing underneath my house. The technician Adam was friendly and provided a detail account of what was done. I felt that he truly cared about fixing the problems that had arisen from the plumbing issue.

Review 18 (2021-07-14 - Rating: 5)
I wish I remembered the name of the plumber who came out (he had curly hair and was tall). I was recommended to use another local competitor, but it didn’t coordinate with my schedule, so I opted to try Performance Plumbing and was pleased with the professionalism, friendliness, responsiveness, communication (they give you an idea of when the tech will show, but give you a call ahead when ready so you can get home if needed), and attention to concerns or questions.My tech explained everything throughly, was quick and efficient, and asked permission before doing anything (I was especially impressed when he asked for “[my] permission” to access specific areas rather than just help himself to my home as needed, like I expected he would-this put me at ease, especially since just a couple years ago, my movers went off into rooms in my place and stole from me. He seemed knowledgeable and willing to share.I would recommend performance plumbing in the future.

Review 19 (2017-08-18 - Rating: 5)
Same day service. Very professional and personable from the person on the initial call to the professional who came to the house. Great quality and Im hard to please. Glad to find a permanent source for all my plumbing needs.

Review 20 (2023-06-01 - Rating: 5)
Jamie was in and out in 15 minutes. Quick and friendly. Highly recommend.

Review 21 (2017-07-25 - Rating: 5)
Polite and professional service. Very pleased with the plumber and the job. I will recommend Lanthorn Plumbing to friends. Thank you Chris.

Review 22 (2022-05-27 - Rating: 5)
Very reliable, responds very fast,professional and very friendly, the techs are outstanding, keep up the good work

Review 23 (2020-05-15 - Rating: 5)
I would recommend performance Plumbing to anyone having a plumbing problem they were very professional the work was done in a timely manner and the technicians Seth and Gabe were very knowledgeable

Review 24 (2019-07-11 - Rating: 5)
Office staff and technicians are friendly and professional. Service was prompt. Fair prices for quality work. Highly recommend.

Review 25 (2023-11-12 - Rating: 5)
Great work. Fast in getting there or getting out on schedule.

Review 26 (2016-09-13 - Rating: 5)
You will not find an owner as accommodating and passionate about his customers then Mike. Highly professional and I recommend to any homeowner.

Review 27 (2020-05-03 - Rating: 5)
Great company with great service. Seth is top notch, highly skilled and friendly. Highly recommend!

Review 28 (2023-10-18 - Rating: 5)
Good communication. On time and everything went smoothly.

Review 29 (2020-01-19 - Rating: 5)
This is our go to plumbing company. Fast response time, quality technicians that get the job done right the first time.

Review 30 (2021-05-19 - Rating: 5)
Awesome service was and Louie was super professional and quick. Will use again!!!!

Review 31 (2023-10-18 - Rating: 5)
Great communication, timeliness, and work.

Review 32 (2021-03-31 - Rating: 5)
Very professional and awesome work. In and out on no time.

Review 33 (2020-07-20 - Rating: 5)
Very professional and courteous service!! The crew that came out was on time, friendly and knowledgeable!!! Everyone I dealt with from the office staff to the work crew was friendly and eager to please!! The work was done right the first time and the price was more than reasonable!! It’s so refreshing to find a a company that takes pride in their work! I will definitely use them again!!!

Review 34 (2021-12-22 - Rating: 5)
12/22/21I called last night for a morning service,. They called this morning said they were 20 minutes away, he arrived in 15 minutes.Seth F., was very professional and friendly. I showed him what I did in the last 24 hours. He used a big commercial sewer snake and cleared 100 feet of the sewer line. Currently all restrooms are functioning properly. Seth did a great job, he also thoroughly cleaned up the area many thanks.