Prime Plumbing & Drains
Located in Noblesville, Indiana
Address: 15196 Cumberland Rd, Noblesville, IN 46060, United States
Phone: +1 317-678-7101
Rating: 5
Services
- Identifies as women-owned
- Online estimates
- Language assistance
- Repair services
- Appointment required
- Credit cards
- NFC mobile payments
- Credit cards
- Free parking lot
Categories
- Plumber
- Excavating contractor
- Real estate consultant
- Water filter supplier
- Water pump supplier
- Water testing service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-09-24 - Rating: 5)
Alex, Jack, and Hayden did an awesome job installing a new RO system. I found them on Neighbor Serve, so I feel like they went above and beyond. Even took time to put up a shelf and mount it. First rate service and locally owned company…highly recommend. -
Review 2 (2024-11-05 - Rating: 5)
Brandon Bower was my service tech and he was amazing. He was very knowledgeable, friendly relayed information for future reference. I couldnt have asked for better service. Thank you. -
Review 3 (2023-12-01 - Rating: 5)
I had my sewer lateral replaced, Phil came out used the camera and determined the best course of action was to replace the line. Explained everything along the way, was very professional and did an excellent job at a reasonable price. Would definitely use again and recommend Prime Plumbing. -
Review 4 (2024-06-20 - Rating: 5)
Great first experience with Phil, Brandon and the Prime team. I had drain problem that became more complicated than originally thought. Price, although higher than the original estimate, was very fair and the problem was solved promptly and efficiently. I will definitely be a repeat customer. -
Review 5 (2024-10-01 - Rating: 5)
Project Update October 1, 2024:Our project is complete. We are 100% satisfied with Phil and his team at Prime Plumbing, and Drains, LLC. We highly recommend this company. They did the following:1. Created a project vision and plan of attack – 5 stars2. Solved unforeseen problems – 5 stars3. Replumbed kitchen sink, utility sink, and laundry room – 5 stars4. Removed and/or abandoned-and-capped all existing underground copper supply lines – 5 stars5. Upgraded supply lines to PEX and moved everything above grade – 5 stars6. Added a few “extras” not listed in the original quote, such as a few shutoff valves here and there, when deemed appropriate – 5 stars7. Removed the well water supply line, pressure gauge, pressure tank, etc. and installed new – 5 starsNote: This involved using a third party excavation contractor, and it went smoothly. Phil took full responsibility for the quality of the work and was onsite the entire time.8. Removed two outdoor water spigots, and moved their locations and installed upgraded versions– 5 stars9. Completely replumbed a 1950s style bathroom and installed new fixtures and a toilet– 5 stars10. Stuck to a schedule – 5 stars11. Responded promptly to questions and concerns via texts, emails, and phone calls – 5+ stars12. Installed two vanities, a toilet, and a walk-in shower. – 5 starsSincerely, Carl and Alison -
Review 6 (2024-02-11 - Rating: 5)
These guys were amazing! From the moment I contacted Prime Plumbing,I was met with professionalism and attentiveness. Not only did the plumber quickly diagnose the problem, but they also explained the situation to me in detail, outlining the available solutions and providing recommendations based on their expertise. They were also transparent and understanding to my situation.Moreover, the quality of workmanship demonstrated by Prime Plumbing was unparalleled. Alex and Brandon efficiently resolved the issue with precision and skill, ensuring that the repair was completed to the highest standards. I was impressed by their attention to detail and dedication to delivering a lasting solution.Beyond their technical proficiency, I was particularly impressed by the level of professionalism and respect exhibited by the entire team at Prime Plumbing. Mimi and Jamie sparred no expense at educating and guiding me through the entire process.Overall, my experience with Prime Plumbing was nothing short of exceptional. Their commitment to customer satisfaction and dedication to excellence truly set them apart. I would highly recommend these guys to anyone in need of plumbing services, knowing that they will receive top-notch service from a reliable and trustworthy team! -
Review 7 (2024-03-15 - Rating: 5)
Phil & his team were top notch with our plumbing needs. Phil was very responsive from start to finish with all of our questions & concerns and helped us every inch of the way with our project. The team went above & beyond expectations. Would absolutely recommend Prime Plumbing & Drains to anyone with plumbing issues or needs. -
Review 8 (2024-04-10 - Rating: 5)
Excellent service from Alex. Mimi was easy to work with and the owner took 20 minutes out of his day to chat with me about what was going on before they got someone out to repair and replace our sump with a battery backup and Wi-Fi unit that will communicate any issues. I would highly recommend!!!!!! Alex was very knowledgeable!! -
Review 9 (2024-04-01 - Rating: 5)
Both techs that came out to the house (Alex and Brandon) were very friendly and efficient in replacing our water heater. We appreciate all the extra support that we received from Mimi also considering our special circumstances Highly recommend Prime Plumbing & Drains -
Review 10 (2024-04-26 - Rating: 5)
Zach was very efficient and got the job done. Now i do have to say, this is the 2nd time but Phil and later Zach came back to correct the situation and were very apologetic about it. Things happen but what makes a better company is how they react to it. I would still use them due to being able to get back out here and give great service. -
Review 11 (2023-11-26 - Rating: 5)
We had 2 sink faucets to install, a toilet to reinstall and a garbage disposal to fix. Phil and Brandon did a wonderful job on everything. They keep me updated as they were doing the work so I was informed on the few challenges that came up. Great plumbing work at a competitive price. I will definitely keep them as our go to plumbers! -
Review 12 (2024-05-03 - Rating: 5)
Had Alex come out to assess our damage on a burst pipe and he gave us a fair quote for the work. Brandon came out not long afterwards and completed the work in a timely manner.Everything was quick, easy, and done right! -
Review 13 (2024-04-06 - Rating: 5)
Our original appointment was with Mr. Plumber, but then someone on Facebook shared the information about Prime. Our water bill had increased and the app said we had a leak. After hours of trouble shooting and multiple attempts with other solutions we needed a reliable professional asap. Alex was very thorough with his details and we appreciate him. Highly recommend to book them. Very satisfied. -
Review 14 (2024-04-02 - Rating: 5)
I had been contemplating getting a tankless water heater for awhile. Got a quote from Prime & Alex was AWESOME. He was patient and explained everything in depth, but it just wasn’t a good time for me. After my hot water heater died the other day, I decided to finally do it. The office staff was SOOOO nice & helpful!!! Helped me save money with coupons & rebates. They came out to install and are so skilled at what they do. It looks great and my kids took the longest showers without running out ofhot water. Amazing!! -
Review 15 (2024-02-17 - Rating: 5)
Alex was fantastic, very professional and personable. They let me know when he was on his way and he was actually there on time - no guessing game with these guys, they are honest and dependable. Alex showed me part of the problem and explained why it happened, without downtalking to me. Still waiting to see if our landlord is going to do the smart thing and go with their recos, and hoping they do because I want it done right, the first time, and thats going to happen with Prime Plumbing. -
Review 16 (2024-03-15 - Rating: 5)
Alex did a great job communicating and Mimi was great when I made the initial call. Easy to schedule, prompt, friendly, knowledgeable service and good communication. Highly recommend! -
Review 17 (2023-03-08 - Rating: 5)
I recently had the pleasure of hiring a plumber to replace a faulty faucet and toilet in my home, and I couldnt be happier with the service from Prime Plumbing and Drains. From start to finish, the entire process was seamless and stress-free, thanks to the exceptional skills and professionalism of Phil, the owner/operator.Firstly, I was impressed with the his communication skills. He promptly returned my calls and emails. He arrived on time for our scheduled appointment. He took the time to listen to my concerns and explain the issues with my plumbing in a clear and concise manner, which gave me confidence that I was in good hands.Phil was willing to work with my home owner’s insurance. He was extremely patient with me as I decided exactly what I wanted.The end result was fantastic - my new faucet and toilet are both functioning perfectly, and I no longer have to worry about leaks or other plumbing issues. He even came back the next day to see why my dishwasher was not working. The crew that removed my counters did not reinstall the dishwasher correctly.Overall, I am incredibly impressed with the service provided by Prime Plumbing. He demonstrated excellent workmanship, attention to detail, and exceptional customer service throughout the entire process. I would highly recommend Prime Plumbing and Drains to anyone in need of plumbing services, and I will certainly be using his services again in the future. He also recommended an awesome contractor!! Thank you for a job well done! -
Review 18 (2023-10-30 - Rating: 5)
I was very impressed with the responsive, courteous and professional response of Prime Plumbing in making my appointment. I was especially impressed with Alex Duenas. My particular problem turned out to be a little more complicated than either of us anticipated. He was not going to give up until he found a solution. He was extremely pleasant and professional. I highly recommend both Prime Plumbing and Alex for any plumbing needs you have. -
Review 19 (2023-01-12 - Rating: 5)
Phil and Alex were great to work with. They were responsive, straight-forward and offered a fair price for their services. They quickly set up a time that worked for us to come and replace our water heater. They let us know when they were on our way which was within the window they had told us and when they arrived, they were friendly and professional. The replacement process was pretty quick and they were careful to leave protect our carpets and their work space clean. We have plenty of hot water now! Would recommend working with them! -
Review 20 (2024-03-20 - Rating: 5)
Prime is a Top Dog in the Industry! They came out and checked my sump pump last week. They gave me an honest estimate and a great recommendation. I have dealt with other companies that have charged an arm and leg just to come out. Prime Plumbing does it right! -
Review 21 (2024-01-15 - Rating: 5)
We were extremely happy with the response time and quick service when our pipes froze and we needed help quickly. Phil was kind and knowledgable and had our pipes unfrozen in no time. We would definitely recommend! -
Review 22 (2023-08-25 - Rating: 5)
Alex was phenomenal. I have some things that my home warranty won’t cover and I will be asking prime to send Alex because he was quick thorough, and explained everything that he was doing and why the issues we had existed. He was very understanding about my families Covid concerns and wore a mask to help protect our little ones without any fuss. (We’ve had issues with techs not understanding that we’re doing what we can to protect our medically complex children and arguing with us.)All around stand up person and the customer service from the appointment setter was also outstanding.Prime is now my first and only choice for plumbing repair needs. -
Review 23 (2023-10-26 - Rating: 5)
Had new water heater installed. Phil was very knowledgeable. Good price, no upselling, quality work done in timely manor. Would recommend. Will use again in the future for any plumbing needs. -
Review 24 (2023-05-19 - Rating: 5)
After years of using different big name plumbers that have been hit or miss - we’ve found a business we trust. The owner, Phil has been honest, thorough, with great communication and fairly priced. With a couple properties, we’ve used them a handful of times already and we’re very impressed with the knowledge and quick turn around to getting everything resolved promptly! -
Review 25 (2023-09-24 - Rating: 5)
I had a large project that required a fair amount of planning, excavating and coordinating with the city.Prime Plumbing professionally handled every aspect of the job, and communicated with me all throughout the process.I was extremely impressed with their planning, communication, excellence and very friendly attitude and hard work ethic. I would highly recommend for any plumbing job! -
Review 26 (2024-02-06 - Rating: 5)
I had a wonderful experience with Prime Plumbing & Drains today. Brandon came out, he was prompt, friendly and ,professional. Everything was clean when he left and everything is working great. Overall it was a wonderful experience today. -
Review 27 (2024-02-07 - Rating: 5)
Thank you for servicing our customers at Guadian Angel Restoration with the same passion as we have. Having a company like Prime Plumbing and Drains has increased our customer satisfaction by their professionalism and quick response times. Highly Recommend! A+ -
Review 28 (2024-05-08 - Rating: 5)
Fantastic experience first time using Prime Plumbing! VERY responsive, friendly, knowledgeable and professional. Highly recommend and will be using again! -
Review 29 (2023-09-20 - Rating: 5)
Phil was very helpful and explained everything in detail as far as options and the work that needed to be done. They got the job done on-time and were very professional throughout the process. I would definitely recommend for any plumbing needs in the future. -
Review 30 (2024-03-18 - Rating: 5)
Yes it was a regular experience, however these guys were nice. Friendly, proficient. Understanding of my situation when dealing with the frustrating home warranty issues. They came across as wanting to help my issue. -
Review 31 (2023-05-22 - Rating: 5)
Prime was fantastic. Extremely fast responses from requesting a quote to scheduling to doing the job. The job was done extremely fast and with very minimal disturbance to my lawn in the necessary dig area. Phil really knows his business, did the work RIGHT, and was friendly and flexible throughout. Highly recommend Prime Plumbing!! -
Review 32 (2023-08-21 - Rating: 5)
Our technician Alex Duenas was the nicest guy ever. He was very engaging, polite, knowledgeable and very professional.He’s/Prime is definitely our go to guy from now on with any of our plumbing issues. -
Review 33 (2023-04-24 - Rating: 5)
Phil from Prime Plumbing was excellent. He was on time, kept me well informed and made sure my water heater instillation was done not only to code but to the level of best practices. Add to that a fair price and ultimate professional and you have a firm I can highly recommend. -
Review 34 (2024-02-27 - Rating: 5)
I own a roofing business and when people ask for a plumber, I always refer Phil with Prime Plumbing to my clients. He’s also done work for me personally, and they are fast and efficient! -
Review 35 (2023-06-02 - Rating: 5)
I had a great experience with Prime Plumbing! Very quick to come out and provide a quote and in scheduling my work. Professional and very friendly. Would definitely recommend and use them again in the future. They replaced my gas valve on my stove as well as a shower diverter. -
Review 36 (2023-06-05 - Rating: 5)
Alex of Prime Plumbing arrived on time prepared, put his shoe covers on before entering my home, which means a lot to me, because Im very picky!! He was very personable, went straight to the job and got it done in no time! Not only that, he explained a few things about the problem and took the time to answer all my questions! My daughter referred Alex personally for the same job(snaking our bathtubs) I really like how they, including Mimi the office manager and another young man who handled one of my calls were so polite! I would definitely call them again if needed!Thank you Prime Plumbing!Bev Lewis -
Review 37 (2023-08-10 - Rating: 5)
Alex and Prime Plumbing are awesome! They solved my issues, explained everything thoroughly, and went above and beyond with helping me drag some saturated rugs outside. I’ll definitely call them next time I need a plumber! -
Review 38 (2023-03-03 - Rating: 5)
Phil and Alex are a great team!They’re very knowledgeable and were willing to explain in detail our problem and the repair/replacement process. They were very responsive and squeezed us into a busy schedule with priority to make sure we could get our hot water back asap. They took care of the entire issue by calling the warranty company, uninstalling the old water heater, transporting it & swapping, then reinstalling - we didn’t have to worry about a thing.They also went the extra mile by bringing our piping up to code and switching out some hardware that did not meet their quality standards. Once they finished up, they stayed to ensure all was working properly. I also appreciated that they wore shoe covers and used floor covers.Excellent experience! -
Review 39 (2023-03-27 - Rating: 5)
This company is wonderful! They responded to our issue within an hour over a weekend and showed up right away the very next Monday to fix a toilet that wouldnt stop running. It was a brand new toilet that shouldnt have broken this fast so we were understandably stressed, but they took care of everything we needed super fast and were polite and professional. I would highly recommend and will be using for all future plumbing needs. -
Review 40 (2024-01-08 - Rating: 5)
I would like to thank bryan for coming out to fix my spefit . He was very professional fixed it in a timely manner. I will definitely support your company and pass in the word on. Thank you again Bryant for doing such an excellent job. -
Review 41 (2023-12-16 - Rating: 5)
Responsive, punctual, thorough, tidy, knowledgeable and fairly priced. Thank you Phil and Alex for caring for our home as if it were your own. The shoe covers were greatly appreciated as well!Bill & Deb Ranek -
Review 42 (2023-11-01 - Rating: 5)
I have used Prime Plumbing a few times in my home and referred them onto others as they are always dependable and Phil and team always do great work. Excellent value too. Love these guys...!!! -
Review 43 (2023-04-26 - Rating: 5)
Phil & Alex did a quality installation of a new hybrid water heater to replace a standard electric one. They were very courteous and gave suggestions on maintenance. Their pricing was fair and I hope to use them again on future projects. -
Review 44 (2023-06-26 - Rating: 5)
Prime Plumbing and Drains is highly recommended. Phil and his team provided high quality service, on-time, and with high responsiveness and good overall communication. I really appreciated the excellent job that they did. -
Review 45 (2023-07-15 - Rating: 5)
Great experience with Prime Plumbing. They helped replace two outdated and non-working faucets with minimal impact to my house and the walls. Their extra time to literally “measure twice and cut once” minimized the damage from an unexpected repair & was appreciated. I’ll definitely call them for my next plumbing project. -
Review 46 (2024-03-08 - Rating: 5)
Alex was kind and competent. He explained when I had questions. and his trainee was polite.They both liked my dogs. -
Review 47 (2023-10-31 - Rating: 5)
Another Fantastic job done by Phil & Prime Plumbing!! Will never use anyone else again!! Phil, Brandon & Alex have all done great jobs everytime theyve had to come out!! Hopefully we dont need anything else for awhile. -
Review 48 (2024-03-12 - Rating: 5)
Brandon was outstanding. Very professional. Mimi and Brandon worked me in to fix a failing sump just in time to beat the next rain storm. Thank you! -
Review 49 (2024-02-08 - Rating: 5)
Outstanding experience from start to job completion. Super responsive and priced right. Will not hesitate to call on again for any plumbing work. -
Review 50 (2023-07-18 - Rating: 5)
Very pleased with this plumbing and drain business! Courteous and thorough plumbers, who were also knowledgeable and explained everything to me! As a novice, I truly appreciated that! I’ll definitely use them again should the need arise. I will be sharing their business cards with neighbors and family! -
Review 51 (2023-01-13 - Rating: 5)
Prime Plumbing and Drains is top notch! They are very professional, very nice and highly skilled. They were on time, no waiting and I was so impressed that right off the bat they immediately put their shoe covers on without me having to ask! After dealing with a sink problem and having 3 different plumbers unable to fix the problem, I was referred to Prime Plumbing and Drains. They promptly arrived and were able to fix the problem in less than 30 minutes! I am so happy with my experience! -
Review 52 (2023-12-12 - Rating: 5)
Phil came out to clear a main line blockage at 10:00 at night. Very professional, polite and efficient. I would not hesitate to use Prime Plumbing in the future. -
Review 53 (2022-12-21 - Rating: 5)
I had Phil from Prime Plumbing and drains out at my new house to check out our sump pump and get a quote for battery back. He gave me a couple options. I went with a combo kit for a new sump and battery up. Came the next day and installed everything. Super professional, informative, and quick. -
Review 54 (2023-02-28 - Rating: 5)
Coming from a family of integrity, Phil lives out his commitment to service and addressing the needs specifically and efficiently! Even taught me how to fix my own drains in the future. We will be using his services again and again - with new issues that need it! Thank you again! -
Review 55 (2023-12-11 - Rating: 5)
First time I’ve used Prime Plumbing and they are my new plumbing company. Fast, efficient, great customer service, and very reasonably priced. They earned my business for life. -
Review 56 (2024-04-23 - Rating: 5)
Prime was great once again. They arrived on time put in a new hot water tank and solved my big problem with the old tank. They’re very professional, clean and keep me updated on the job. -
Review 57 (2023-04-06 - Rating: 5)
Prime Plumbing & Drains is the best. I contacted with what I thought was a small problem, but soon became much bigger...They were responsive to my needs and fixed the situation immediately. I have worked with many service companies and Prime Plumbing & Drains is by far superior to the others I have used. I highly recommend this company!!! -
Review 58 (2023-12-11 - Rating: 5)
The problem was diagnosed quickly and accurately by Alex. He was able to get the disposal working properly within minutes. He then stayed and made sure there were no underlying problems -
Review 59 (2023-07-10 - Rating: 5)
I had a leak under my water softener. Phil gave suggestions on how to fix, gave an estimate and completed the task within a couple weeks, due to holiday and work schedules. Professional and courteous. 💯 Recommend for plumbing needs. -
Review 60 (2023-08-07 - Rating: 5)
Alex was great for our plumbing at out store. This was a great referral from Dale at RestoPros. We had Alex install a utility sink to meet code and it went great. Thanks, Prime Plumbing! -
Review 61 (2023-05-05 - Rating: 5)
Alex was excellent. Extremely professional and knowledgeable of the system that was being replaced and the benefits of the newer model. I would certainly recommend him and Prime Plumbing in the future! -
Review 62 (2023-01-04 - Rating: 5)
Phil & Alex were on time and finished the work in a very timely manner. They were friendly and knowledgeable. We appreciate their help with a few current plumbing needs and will be calling them again this spring for some outdoor work. -
Review 63 (2023-12-04 - Rating: 5)
Brandon quickly identified the problem and took care of it quickly. All for a very reasonable price. He was here within hours of my call. Very grateful! -
Review 64 (2023-04-13 - Rating: 5)
Phil was professional, responsive and communication was easy. He quickly diagnosed the problem I was having with my kitchen drain and took care of it. I definitely will use them again. -
Review 65 (2023-03-30 - Rating: 5)
Came home from work to find poo coming out of the utility room drain. Phil offered to come right over to diagnose the issue. Courteous, professional, and explained everything well. Had the problem fixed in less than a half hour. Even being an emergency call after hours, it didnt cost me an arm and a log. -
Review 66 (2023-07-10 - Rating: 5)
Great company! Guys were very professional and informative. I called in the morning with a sump pump out and they had it fixed by the evening. These guys will now be my go to plumbers! -
Review 67 (2023-06-04 - Rating: 5)
Purchasing a home and 4 months later having to replace 70 ft of sewer line is certainly not an ideal situation. Phil and Prime were professional, personal, timely and fair in getting things flowing again at my home. Thank you Phil and Prime Plumbing for helping me out of a “crappy” situation in the manner in which you did. -
Review 68 (2024-04-09 - Rating: 5)
Alex was great! Courteous and thorough and explained everything clearly. Best of all, issue seems to be resolved! -
Review 69 (2024-03-18 - Rating: 5)
Showed up on time. Very efficient. Job complete in less than 4 hours. Friendly service and competitive pricing -
Review 70 (2024-04-22 - Rating: 5)
Did a home warranty claim and they came out and did an awesome job with assessment and diagnosing the problem. Claim was denied by the home warranty company. Hired him and his team to make the stoppage and plumbing repairs. -
Review 71 (2024-01-22 - Rating: 4)
The Prime technician was punctual, accurate and precise in diagnosing and providing a remedy for the problem. They were also very helpful with tips to prevent future problems -
Review 72 (2023-07-31 - Rating: 5)
They got me scheduled quickly and came on time. On the day I was scheduled, I received a text letting me know that theyd be there within the hour. They diagnosed and fixed the issue quickly. -
Review 73 (2024-03-16 - Rating: 5)
Excellent work from Alex. Great and friendly service. New gas line for the stove and new toilet upstairs, done with efficient work. -
Review 74 (2024-03-01 - Rating: 5)
Very professional. They made sure to explain every step and how much it is going to cost. Their prices were very reasonable. -
Review 75 (2022-12-20 - Rating: 5)
Phil came and out and installed a Tankless Water heater and Water softener in our new home. He was professional and informative and made it easy to choose him for our install. -
Review 76 (2023-09-14 - Rating: 5)
Emergency repair on a sewer line and Phil was extremely responsive. Showed up a day before expected and fixed things very fast to get us up and running. -
Review 77 (2023-09-20 - Rating: 5)
Excellent knowledgeable affordable service. Did not try to over sell me on anything. Highly recommend. Will be my go-to plumbing service for future needs. -
Review 78 (2024-04-02 - Rating: 5)
Did a great job, in and our without delay. Very professional and efficient. Will call them in the future, for sure. -
Review 79 (2024-01-21 - Rating: 5)
On time! Great communication! Wonderful customer service! Will definitely be using them again. -
Review 80 (2023-03-01 - Rating: 5)
Prime Plumbing put all new pipes in our crawl space and took us off of our septic tank and attached our lines to the city sewer system. They did great work, timely and honest. -
Review 81 (2024-03-13 - Rating: 5)
Great service! Prompt, professional, and very friendly! Would highly recommend for any plumbing project! -
Review 82 (2024-04-01 - Rating: 5)
Very kind and professional!! The work is also beautiful. I am very impressed with this company. -
Review 83 (2024-03-13 - Rating: 5)
Prime Plumbing is professional, timely, knowledgeable, friendly, and fairly priced. Highly recommend! -
Review 84 (2023-11-09 - Rating: 5)
These guys are Awesome !! I use them for bathroom projects all the time. Always reliable and always deliver as agreed. Thanks !! -
Review 85 (2024-03-20 - Rating: 5)
I really enjoyed PrimePlumbing&Drain, they were professional and friendly. I would use them again. Thank you -
Review 86 (2023-08-18 - Rating: 5)
Very professional and helpful. I have enjoyed working with Prime on my under the slab drain. I appreciate such excellent service!! -
Review 87 (2023-12-04 - Rating: 5)
Great experience. Knowledgeable and willing to answer any and all questions. He was kind to my mother in law who is 85. -
Review 88 (2023-11-09 - Rating: 5)
I’m very happy with this company. Alex was very professional and kind. I’ll be using them for all my plumbing needs. -
Review 89 (2023-03-14 - Rating: 5)
Phil is absolutely a kind, knowledgeable, and professional plumber. Alex arrived on time and did the repair in high quality! -
Review 90 (2024-04-05 - Rating: 5)
Knowledge, efficient, and very communicative. Fixed the issue and throughly explained the root cause. Highly recommended -
Review 91 (2023-06-16 - Rating: 5)
In home service: Alex was great!Courteous… Polite… Informative….Very clean and respectful of work area and surroundings of the home. -
Review 92 (2023-09-09 - Rating: 5)
Responded quick, showed up when they said they would. Courteous and professional. Would recommend to anyone looking for a plumber. -
Review 93 (2022-12-28 - Rating: 5)
Prime plumbing was great! Alex arrived right on time and fixed the issue quickly. Highly recommend! -
Review 94 (2023-12-22 - Rating: 5)
Showed up on time, responsive, very professional. Installed new tankless water heater for us. -
Review 95 (2023-11-16 - Rating: 5)
Friendly, professional, took care of several problems efficiently.Definitely recommendGreat job Brandon! Thanks -
Review 96 (2023-11-13 - Rating: 5)
Friendly, professional, affordable and great work ethic. Highly recommend using Prime Plumbing. -
Review 97 (2022-12-24 - Rating: 5)
This company and Phil in particular were completely responsive 100% professional on time were able to fix my problem when no one else would come out I highly highly recommend them! -
Review 98 (2023-10-11 - Rating: 5)
Kinda not thrilled that initial bid was considerably lower than final bill but the work was done properly after maybe six or so hours total on the job. -
Review 99 (2025-01-07 - Rating: 5)
Personable and professional, explained everything and very polite -
Review 100 (2023-11-07 - Rating: 5)
Alex was great. He was on time, super professional, fixed everything, and explained it afterwards. -
Review 101 (2023-04-12 - Rating: 5)
Alex came out. He works fast and throughout. It was a pleasure. Definitely recommend. -
Review 102 (2023-02-17 - Rating: 5)
Alex was very kind and handled my drain problems with expertise. Very happy with the way it all came out (plumbing joke) thank you! -
Review 103 (2023-12-07 - Rating: 5)
Brandon did a fantastic job! He was on time and solved my plumbing issues. -
Review 104 (2023-07-13 - Rating: 5)
Alex was very helpful and professional. He his helper resolved my plumbing problems. -
Review 105 (2023-06-10 - Rating: 5)
Elecellent work, was timely, showed up early. Highly recommend and will use Prime plumbing for all my future plumbing needs. -
Review 106 (2023-07-12 - Rating: 5)
Alex was very knowledgeable and helpful. Did a great job with professionalism, timeliness and efficiency. -
Review 107 (2023-04-20 - Rating: 5)
Alex was awesome!! He cleaned the garbage disposal and found the problem. Just a nice guy. Thank you -
Review 108 (2023-06-08 - Rating: 5)
Phil and his intern very professional. Phil answered questions and gave valuable advice. Great customer service. Thank you -
Review 109 (2023-08-17 - Rating: 5)
Alex was very professional and helpful with my plumbing issue. Highly recmmened. -
Review 110 (2023-10-19 - Rating: 4)
Brandon was here on time, text to let me know ETA, professional and friendly. Explained everything. Gave options. -
Review 111 (2023-09-19 - Rating: 5)
Alex came on time, was very competent and professional, and fixed our leak problem completely. -
Review 112 (2024-01-17 - Rating: 5)
Did a quick job and showed me the over estimate f another plumber saved me $5000!. -
Review 113 (2023-06-07 - Rating: 5)
I found the organization/owner to be exceptionally professional and courteous.On time and completed the job in a timely manner. I would highly recommend. -
Review 114 (2023-08-04 - Rating: 5)
These guys worked their tails off on our water issue. Thankful for their hard work and being so nice while doing so. Thank you! -
Review 115 (2023-07-20 - Rating: 5)
Brandon did good job. Change is reasonable. Will keep them for the plumbing service needs. -
Review 116 (2023-11-03 - Rating: 5)
The technician was very helpful, knowledgeable and professional. Lastly he solved my problem quickly! -
Review 117 (2025-01-06 - Rating: 5)
Brandon and Alex completed the job in the estimated time. This solved the problems we had. Excellent work. -
Review 118 (2023-04-10 - Rating: 5)
Prime Plumbing installed a gas line for me. I’ve worked with them before and they do great work! -
Review 119 (2023-01-07 - Rating: 5)
They we’re very professional and they were detailed on teaching me what they was doing they was very timely and pleasant I highly recommend them again -
Review 120 (2022-12-19 - Rating: 5)
Alex and Phil were great! Professional, nice and fast! Highly recommend these guys!!!!!! -
Review 121 (2023-03-27 - Rating: 5)
Great team to work with! Would highly recommend. Very friendly, knowledgeable and professional. -
Review 122 (2024-01-03 - Rating: 5)
Quality service at fair pricing. Everything you could ask for in a plumbing service! -
Review 123 (2024-01-22 - Rating: 5)
Phil was great and got my leak from the bathtub fixed very quick and explained everything in detail. They got out to me next day! Better than any other plumber I have used, I would highly recommend! -
Review 124 (2024-02-23 - Rating: 5)
I talked with Mimi by phone and then Phil (owner) on site about the issue and we agreed on what was needed, and the cost. Alex got the work done as agreed. Everyone was professional, on time, knowledgeable, clean, all the best practices as expected. We would call on Prime Pluming and Drains again. I appreciate that they recognized me as a first timer, and walked me through the what/why/how questions I had. Thanks, everyone! -
Review 125 (2022-12-24 - Rating: 5)
Water line froze and Phil came after hours and got it fixed. Affable, able, and available! -
Review 126 (2023-01-22 - Rating: 5)
The customer service was excellent and they went above and beyond what I expected Awesome company!! -
Review 127 (2022-12-24 - Rating: 5)
Amazing service, very professional, came out on Christmas Eve to fix a problem! Thank you so much! -
Review 128 (2023-04-03 - Rating: 5)
Fit me on to his buisy schedule and was earlier than expected. Very professional. -
Review 129 (2023-07-13 - Rating: 5)
Very personable and professional. I will definitely use again. -
Review 130 (2023-02-01 - Rating: 5)
Easy to work with, scheduled by email. Arrived when scheduled. No issues 😀! -
Review 131 (2024-04-11 - Rating: 5)
Zach was very nice and respectful..had my leaking pipe done in 30 minutes.. -
Review 132 (2023-07-03 - Rating: 5)
Great customer service. Answered my questions and gave good advice. -
Review 133 (2024-03-07 - Rating: 5)
On time, let me know they were coming. Figured out my issue. Very friendly staff. Hire them again -
Review 134 (2024-01-11 - Rating: 5)
Fast and friendly service. Brandon was very attentive to my situation and explained everything very well. I for sure recommend them. -
Review 135 (2022-12-30 - Rating: 5)
Very knowledgeable, friendly. I would definitely call them for any plumbing needs. -
Review 136 (2023-12-15 - Rating: 5)
Alex continued to solve issue after issue until the job was completed. -
Review 137 (2024-02-14 - Rating: 5)
Quick prompt service. Nice plumber to work with. -
Review 138 (2023-12-07 - Rating: 5)
Very curtious and explained in detail options and ways to go about correcting my issue. -
Review 139 (2023-12-15 - Rating: 5)
Brandon from Prime Plumbing did outstanding work. I do appreciate the professionalism of Phil, Brandon and the staff at Prime. Their communication from start to finish was excellent. -
Review 140 (2023-10-10 - Rating: 5)
Prime Plumbing is Top Shelf! We have used them for jobs, big and small. Whether they are installing a toilet in the bathroom or digging tree roots out of the plumbing pipes in our yard, they have done an excellent job and we will be calling them whenever we need anything else done. Five Stars for Phil and Alex! ⭐️ ⭐️⭐️⭐️⭐️ -
Review 141 (2023-05-11 - Rating: 5)
Phil and Alex always do a great job! -
Review 142 (2024-02-05 - Rating: 5)
Great service prompt and very professional! -
Review 143 (2023-01-19 - Rating: 5)
They explained knowledge on how to move forward on repairs and how to properly have it work. -
Review 144 (2024-05-01 - Rating: 5)
Awesome, personal, friendly, professional service! -
Review 145 (2023-10-10 - Rating: 5)
He was very informative and customer friendly. -
Review 146 (2023-06-11 - Rating: 5)
Phil, the owner, was excellent. Phenomenal service! -
Review 147 (2024-05-01 - Rating: 5)
Prime Plumbing was scheduled for a job at my house. They showed up on time and knocked the work out quickly. Great service. -
Review 148 (2023-11-15 - Rating: 5)
Was very pleased with overall experience. I received a call back on the same day as my inquiry, office was very responsive, letting me know when staff was on their way, good quality, work, very polite, professional people who worked on the plumbing, and did a great job -
Review 149 (2023-03-03 - Rating: 5)
Alex was very professional great service Highly recommend them -
Review 150 (2023-01-04 - Rating: 5)
Excellent service.Professional and thorough.Highly recommend. -
Review 151 (2023-05-05 - Rating: 5)
Explained all details after the diagnosis the problem. Service was quick and excellent. Reasonable service charge. Very satisfied. -
Review 152 (2023-10-20 - Rating: 5)
I have had Prime Plumbing at my house for multiple jobs recently. Every time they have been professional, friendly, knowledgeable and on time. -
Review 153 (2023-04-20 - Rating: 5)
Good work and great service.Very pleasant workers. -
Review 154 (2023-07-18 - Rating: 5)
Phil was great to work with and took care of my water heater replacement in a very timely manner. -
Review 155 (2024-03-06 - Rating: 5)
Very reliable and very good work. All the people were professional and courteous. -
Review 156 (2023-07-03 - Rating: 5)
I would highly recommend Prime. Fast, friendly service and quality workmanship!! -
Review 157 (2023-05-10 - Rating: 5)
Alex was knowledgeable, friendly and efficient. -
Review 158 (2023-04-21 - Rating: 5)
Very fast, responsive, and professional. We have used them many times and will again. -
Review 159 (2023-03-29 - Rating: 5)
The technician was very polite and professional with good communication and customer service -
Review 160 (2023-03-07 - Rating: 5)
Very friendly/professional, arrived at our scheduled time, and completed great work in a timely manner. I would highly recommend them! -
Review 161 (2023-08-24 - Rating: 5)
Fair price with quality work! -
Review 162 (2024-04-24 - Rating: 5)
Great customer service! -
Review 163 (2022-12-20 - Rating: 5)
Did a very good job and quick install of the unit. Thank you again for the service. -
Review 164 (2023-02-23 - Rating: 5)
I forgot is name he was polite and professional and did a great job. Thank you. -
Review 165 (2023-06-27 - Rating: 5)
Friendly, professional and easy to work with. -
Review 166 (2023-01-19 - Rating: 5)
Phil was very prompt and professional. Will definitely recommend him to all my family and friends! -
Review 167 (2023-08-27 - Rating: 5)
Outstanding service and great communication. -
Review 168 (2023-01-09 - Rating: 5)
Easy to do business with. Polite as well . -
Review 169 (2023-03-28 - Rating: 5)
Great experience With this service! -
Review 170 (2023-12-12 - Rating: 5)
Fantastic customer service -
Review 171 (2023-12-12 - Rating: 5)
Did a great job -
Review 172 (2023-01-20 - Rating: 5)
Great, reliable, and honest. -
Review 173 (2023-09-27 - Rating: 5)
Very informative and knowledgeable -
Review 174 (2023-09-15 - Rating: 5)
Very please so far. -
Review 175 (2023-05-01 - Rating: 5)
Placed gas line for my stove -
Review 176 (2025-01-09 - Rating: 5)
Good communication and work. Fixed a leak below my meter pit, many other companies didn’t want to tackle.