Legacy Plumbing, Heating and Cooling

Located in Noblesville, Indiana

Address: 1535 N 10th St, Noblesville, IN 46060, United States

Phone: +1 317-219-7626

Rating: 5

Services

Online estimates
On-site services
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-12 - Rating: 5)
Jake did a check up on my furnace and was extremely helpful. I had gotten an opinion from another company telling me I needed a new furnace. Jake reviewed it, told me it was operating just fine and had plenty of time left. He showed me all the tests, all the pieces and went note by note as to why the furnace is in good operation. It’s hard to find that kind of ethic and I appreciate the honesty and thorough explanation. Will definitely be calling again next time I need help.

Review 2 (2024-12-05 - Rating: 5)
We just had a water softener and water filtration system installed by Jake and Bill - they did a fantastic job. Very personable and quick to respond. I also appreciated the kind lady who responded to my contact form and scheduled the initial appointment. You all are doing good work!

Review 3 (2024-12-02 - Rating: 5)
I recently had a new HVAC system installed by Legacy Heating & Plumbing, and I couldn’t be more satisfied! From the initial conversation with Mindy their team was caring, professional, knowledgeable, and efficient. The installation process went smoothly, and they took the time to explain everything in detail, ensuring I was comfortable with the new system.The quality of their work and attention to detail truly stood out. My home is now perfectly heated and cooled, and I couldn’t be more thankful for their exceptional service. If you’re looking for reliable, top-notch HVAC installation, I highly recommend Legacy Heating & Plumbing! Thank you Mindy, Jake, Bill and team!

Review 4 (2024-07-03 - Rating: 5)
Our experience with Legacy Heating and Cooling was fantastic. After dealing with a few companies that seemed more interested in upselling than helping, Jake and his team came in willing to listen and acted more as experienced helpers than salesmen.When our geothermal unit went out, Jake came out to assess the setup. He was straightforward and honest from the start, which was nice after our previous experiences. Jake took the time to measure everything properly to ensure we got the right-sized unit and his quote for replacing the system was fair and reasonable.During the two days they were at our house, Jakes team was great—professional, friendly, and respectful. They did a thorough job and left everything clean afterward.Jake prioritized the customer experience and explained everything clearly while the unit was being installed and when the work was done he made sure we understood how to operate everything. He even checked in with us the next day to see how things were cooling off.Its not often you find a small business with such high standards of service and ethics, but Legacy Heating and Cooling definitely fits the bill. If youre looking for a reliable heating and cooling company, I wouldnt hesitate to recommend them.

Review 5 (2024-09-21 - Rating: 5)
Jake and his co-worker did a great job running water to our fridge. Both were very professional and friendly. They did a great job explaining everything and answering all of my questions. Would recommend!

Review 6 (2024-05-24 - Rating: 5)
My AC went out this week. Called Legacy and they were out the same day! Jake was very informative and professional, sharing what was wrong with my old AC unit and the options for a new unit. It was a true pleasure, being a single woman in a large two story home, feeling that I wasn’t being sold “a bill of goods”! In the end, I ended up replacing both my AC and furnace at a very reasonable price. I am absolutely thrilled with the service, honesty, professionalism, and Customer Service I received from Jake and his team. As a supporter of local businesses, I would highly recommend Legacy! Thank you all so much! My house feels amazing and my AC unit it is so quiet!

Review 7 (2024-05-08 - Rating: 5)
Legacy installed a furnace and hot water heater over the winter for us. We bought a new refrigerator recently and were told by the delivery team that we had a leak behind the fridge. We called Jake, he was out within 3 days and evaluated the leak. Turned out to be nothing, he installed the new hose and didn’t charge us a thing. While he was at the house looking at the fridge, he took a look at the hot water heater and furnace and everything looked great. Always great customer service with Legacy. Highly recommend.

Review 8 (2023-11-13 - Rating: 5)
Very professional and friendly. They were able to get us scheduled quickly and communicated very well. They answered all our questions and gave us a very reasonable price on a whole house humidifier we were looking to install. They performed our yearly inspection and service quickly. I definitely recommend this company.

Review 9 (2024-05-23 - Rating: 5)
I had a great experience with legacy plumbing. Jake did a couple plumbing jobs around the house. He was quick and very reasonably priced. I will definitely be using them for more plumbing needs!

Review 10 (2023-12-08 - Rating: 5)
Our furnace went out during a very cold week. I called and Jake was out the very same day I called and it was replaced two days later. Our hot water heater was also old and hanging on by a thread so they replaced that at the same time as the furnace and gave me a great deal. He was honest and up front during the whole process and I never felt like I was being upsold or taken advantage of. They assessed the AC unit and they will be back each fall for a tune up. They were always prompt and communicative. I could not recommend them more and I am so thankful they were available to keep my family warm.

Review 11 (2023-09-20 - Rating: 5)
This local company was great! So responsive, helpful, and personable. We previously worked with Complete Comfort when needing to replace our furnace and did not like their pushy sales tactics and generic process. When our air conditioner stopped working we wanted to look for a local business rather than another corporate chain. We felt like we got that with Legacy. We felt like we got honest advice and fair pricing. I would recommend them and will be calling them again for any other needs with heating, cooling, hot water heater, etc. Thanks to the whole team!

Review 12 (2024-12-18 - Rating: 5)
Weve had Legacy Plumbing, Heating & Cooling do multiple projects at our home. Weve had our furnace, heat pump, water heater and now our water softener replaced through them. They do a fantastic job every time! From estimating to installation to clean up, they are truly professional in everything they do. Theres not another company in Central Indiana I would hire than Legacy for my plumbing, heating & cooling needs. Theyve earned my trust and respect!!

Review 13 (2023-01-22 - Rating: 5)
After unsuccessfully trying to get my 12.5-year-old heat pump working again, I decided it was time for a new heat pump system. I contacted Legacy for a quote on a new heat pump system. Jake came out to provide the quote and gave me some different options and explained the differences between them. There was absolutely no pressure and he answered all of my questions. After deciding on a 16 SEER system (an upgrade from my 13 SEER system), they were out in less than a week to get the new system installed. Jake, Bill and the rest of the team completed installation in less than a day and did a wonderful job! This is the first heat pump system I have had in my home that has actually kept my home warm in the Winter. Very pleased with their quality products and quality service! They offer fair prices and they care about their customers!!!! I was very impressed with Legacy from the first phone call through installation and would highly recommend them! Give them a call! Please support this locally owned business! THANKS GUYS!!!!!

Review 14 (2022-10-06 - Rating: 5)
Jake from Legacy came out to get our existing furnace cleaned and ready for the upcoming cold weather season. Upon checking things out on our 17 year old furnace, it was clear that we would need a new system to make it through winter with no problems. Jake took us through some different options and prices and was super helpful answering all our questions. He was no pressure, and very down to earth and friendly. We decided on what we wanted to go with, and they were back to install a few days later. Adam and the installation team were very nice and thorough. They explained things when needed and cleaned up any mess they made during the process. They delivered outstanding customer service and were very fairly priced. I would highly recommend the Legacy Mechanical Heating and Cooling team to anyone looking for the services they offer. As a bonus, they are locally owned and operated here in Noblesville!

Review 15 (2023-08-07 - Rating: 5)
I had a great experience with Legacy. Bill turned out to be a great and knowledgeable tech and installer throughout the process and everything went smoothly during install of both my AC and furnace. After many quotes and sales pitches from other heating and cooling companies, Legacy stood out as a trustworthy and family cohesive company that I know I can rely on in the future if anything goes wrong.

Review 16 (2024-05-04 - Rating: 5)
Adam and his team are the best! They are extremely professional and reliable. They do what it takes to get the job done. I can’t thank them enough for all their help. We are lucky to have them in our community!

Review 17 (2024-01-23 - Rating: 5)
They were wonderful! They came out same day, during the busy season, when everyone else wouldve been a week. As well as doing a great job, they were helpful, polite, and reasonably priced. Everything youd hope for in a local small business. We will definitely use them again.

Review 18 (2023-10-13 - Rating: 5)
Legacy Mechanical is amazing!!!! It is ice cold here and my heater decided to not work. I called and they did night service for me at beyond reasonable rates. Not your overcharged after hours rates but really reasonable fair rates. Anyway it was a simple fix. Jake was the technician and was so polite, courteous, informative and wonderful!!! He performed the repair in no time explaining EVERYTHING!!!! I was very impressed with him! Please please give this company a try!Now my hot water heater pilot light was out. It was a simple fix, but they did it at no charge! They came out so quickly I barely had time to notice that the hot water was out. Definitely recommend them. They come through every time.

Review 19 (2024-07-29 - Rating: 5)
Fantastic service. Fair price. We were in a pinch and these guys took care of us exceptionally well.

Review 20 (2024-04-16 - Rating: 5)
The best. Jake just swung by and fixed our system - well, that is a strong word, but the power cutoff was put in the off position by people who did our siding (yes, I should have checked this). Charged me nothing and could not have been nicer about it.

Review 21 (2023-12-04 - Rating: 5)
Great HVAC company. They were pleasant and quick to respond. The heat went out sometime in the morning, I called around 12, and it was fixed by about 2. Both the pros were happy to answer any questions I had, and went above and beyond, finding an unrelated issue and correcting it in the same visit.

Review 22 (2022-07-14 - Rating: 5)
I was so very pleased with the service I received from Legacy Mechanical from my very first call! The entire team is friendly, professional, and knowledgeable. Not only were they on time, they were early! Jake and Chris installed our new furnace and A/C on one of the hottest days this year in record time. They worked efficiently to get the job done at a great price! Both gave me tips on how to best use my system and answered every question. I love my new A/C and would highly recommend them!

Review 23 (2023-03-17 - Rating: 5)
I requested estimates with several local companies. Legacy Plumbing, Heating, & Cooling ended up being the best price/value. The salesman, Jake, answered all of our questions, which we had a lot of, in a very professional and humorous way. Products were installed on time and we have been very happy with the results. I would definitely recommend this company to others.

Review 24 (2024-07-07 - Rating: 5)
Jake came out on a Sunday morning on July4th weekend.Legacy had installed my system 7 years ago and it was warming up. Jake got it going in about 30 minutes. Very professional and knowledgeable!! Highly reccomend!!! Thanks Jake and Legacy Team for being there when my family needed you!! Great Service!!!

Review 25 (2023-04-05 - Rating: 5)
Jake and his team are awesome! They are super nice and went above and beyond when installing our new ac system. Highly recommend using them for any future HVAC repairs / maintenance.

Review 26 (2022-05-20 - Rating: 5)
Great local company and fair pricing that can’t be beat! Their response time for service after a week of 90 degree weather was amazing. We had the pleasure of having Jake quote and do our AC repair. He was professional, realistic and a very skilled tech. If you are looking for family owned, great work and affordable pricing…you are in the correct place! Lifetime future customer here!!

Review 27 (2023-03-26 - Rating: 5)
Jake and Bill did a great job with finding the issue of my long lasting hvac problem!! Turned out the nest thermostat was shutting off my outside unit. They installed an Ecobee and it’s working great. Exceptional professionals with exceptional service!

Review 28 (2023-03-17 - Rating: 5)
Legacy goes above and beyond. I recommend them without reservation. Adam, Jake, and the team installed my mother-in-law’s furnace on the coldest day of the year while making sure she stayed warm. Legacy was there night and day until the job was done. They treated her like family. I will hire no one else when it comes to my heating and cooling needs.

Review 29 (2024-06-22 - Rating: 5)
Had a great experience with Legacy Plumbing. Very knowledgable, friendly and reliable! Couldnt ask for anything more!

Review 30 (2022-06-24 - Rating: 5)
I’ve used this company twice now, and generally will wait for a couple of experiences before leaving a review. To say the least, I am highly pleased with my experience with Legacy.The team is full of highly skilled, generous members. Their prices are beyond fair, and their response time and customer care is immaculate.I would recommend signing up for their service membership, it is a great value and will save you money in the long run!5 stars all across the board.

Review 31 (2023-05-24 - Rating: 5)
Used this team based off of location and others reviews. Could not have made a better choice. Quick estimate (best in the area) and a 24 hour turn around for install. Team arrived right on time and were done within 6 hours with no trace left behind except cool air. Thanks Bill and the Legacy team!

Review 32 (2022-05-20 - Rating: 5)
Had a new furnace/AC system installed, they gave me a good price on the water heater I had been needing to replace so I had them do it at the same time. Great company and technicians to work with. Kept me informed at every step of the way. Clean, tidy installation. I would definitely recommend Legacy, and Ill be using them in the future.

Review 33 (2019-12-06 - Rating: 5)
Dave, Adam and the rest of the team at Legacy are completely awesome! Not only are they polite and knowledgeable, they explained everything to me in terms I could easily understand! Its was very clear that they knew their stuff and they were able to install a new HVAC system into my home a little less than 24 hours after my old system completely failed!If youre looking for a trustworthy partner for your heating and cooling needs, look no further than Legacy! Their rates are more than reasonable and its was an easy choice to use them for all my future heating & cooling needs... THANKS GUYS!!! GREAT JOB!!!!!

Review 34 (2020-07-11 - Rating: 5)
We recently experienced what no homeowner wants to experience... the A/C went out on a hot summer day. I contacted Legacy Mechanical Heating & Cooling and they came out within a few hours! Other companies told me it would be 2 days before we could get on the schedule. Dave got us up and running quickly, but he discovered a few issues with our aging system. Dave gave us several economical options to choose from including a new system all together. Knowing the A/C and furnace was at the end of its life, we chose to install the new system and chose a higher seer rated system (base is 13 for residential and we chose 16). They put it in within days! My home is older and the upstairs has always been uncomfortably warm in the summer...with the new system it’s perfectly cool upstairs! Everything was installed within a day and we were so pleased with the professionalism and results! I highly recommend Adam, Dave, and their team for your HVAC needs!

Review 35 (2023-01-27 - Rating: 5)
My heat pump failed late on December 22nd. My friend, Jake Cannon, is the General Manager of Legacy Heating & Cooling. I called him on Christmas Eve and he said they could replace my heat pump on December 27th. Jake came out on the 26th to measure and check things out for the installers. The installers arrived a little after 9am on the 27th and completed the installation by 330pm. I was very impressed with the installation crew. They were respectful, professional, knowledgeable, experienced, and very efficient. The owner, Adam Ely, spent quite awhile explaining things to me and answering my questions. Added bonus: They were $6,000 less than a big name HVAC company! As a realtor, I would wholeheartedly recommend Legacy Heating & Cooling to friends, family, and clients. Five stars and two thumbs up! Support local businesses!

Review 36 (2023-02-25 - Rating: 5)
Highly recommend Legacy - weve used them for a/c repairs, furnace, and to fix a running toilet. Theyre always friendly, punctual, and fix the problem. Bill takes the time to explain the issue and your options. You never feel like they are trying to upsell you or anything. A good, honest company.

Review 37 (2023-06-20 - Rating: 5)
I am so grateful for Legacy today! My A/C went belly up last night and well, you know how fun it is to try and sleep when you are used to using things like covers. I tried my home remedies without any success, declared defeat and called Legacy. I was told that they were booked but would try to work me in. Much to my delight Jake arrived a bit before 2:00 PM and worked his magic. I am cool, comfy, and looking forward to sleeping tonight!And BTW, I was prepared for a much bigger dent in my bank account!

Review 38 (2020-08-04 - Rating: 5)
My wife and I just had Legacy Mechanical Heating and Cooling come out to install a new AC Unit and Furnace. We were running on 17 year old equipment that had been band aided too many times and were ready to give up. I contacted Dave and they quickly got me on the schedule and were here to install the new equipment just a couple days later. Dave, Adam, Larry, and Chris all came out to knock out the job and did a great job doing it. Honestly, the installs they did look better than the ones that were originally installed. We wont be using anyone else for Heating and Cooling needs!

Review 39 (2024-10-18 - Rating: 5)
As soon as I opened the door I knew I made the right choice by calling Legacy Heating and Cooling . Jake took the time to show and explain the problem to me, and the steps needed to correct the issue. They are local, affordable, work with my brand of furnace, and above all else know their stuff! Highly recommend!!⭐️⭐️⭐️⭐️⭐️

Review 40 (2023-03-09 - Rating: 5)
Our water heater was old and in need of replacement. Legacy was able to get a new one installed on the day that I called. Back up now and everyone is happy with hot showers again.

Review 41 (2024-03-04 - Rating: 5)
This was the best service that Ive ever had they are honest and definitely fair on pricing.Very friendly home town feeling. Jake thank you for your service Irecommend using these guys to everyone .

Review 42 (2022-12-19 - Rating: 5)
Jake and his crew were presented with a difficult challenge correcting the work of the original contractor (still in business out of Titon....be careful) that installed the mini split system at our home. We rely on this for our comfort-summer and winter- ......grateful for their professional dedication....highly recommended.

Review 43 (2022-11-11 - Rating: 5)
Needed new heat and air system. Found a great price, fast service and quality product! Adam, Jake along with whole crew were on time finished in a day. Would highly recommend to anyone needing their services!!!! Oh did I mention, locally owned!!! 😁

Review 44 (2019-07-07 - Rating: 5)
Dave and his team are great. They are very professional, and their work is outstanding. They provide the right solution for your application. They dont try and up sell you. They will explain the pros and cons of different products, so you can make an informed decision. If you’re looking for a reliable, professional, and honest HVAC team, Legacy is the team for you.

Review 45 (2024-08-29 - Rating: 5)
Jake and Bill are amazing! I was lucky enough to need plumbing and cooling after purchasing my home and was able to get both taken care of quickly in one swoop. They are very knowledgable and friendly. Highly recommend Legacy Plumbing, Heating and Cooling.

Review 46 (2019-06-18 - Rating: 5)
Dave and Adam Ely are the best! We absolutely love our new heating and A/C units. Much more reliable and energy efficient than our old units. They left the house even cleaner than it was when they showed up. I cant say enough good things about this family business!

Review 47 (2020-09-08 - Rating: 5)
We were having a problem with high humidity in the house and the upstairs of our 2 story house was always 8-10 degrees higher than the main level. We tried everything to cool it off, but nothing worked and we were just miserable trying to sleep in the heat. Called Legacy and they evaluated our old system and that’s when we found out they were not matching units. We made the decision to replace the whole aging HVAC system and couldn’t be happier! The new system has 3 sensors that it uses to balance the temperature throughout the house. The humidity level has gone down in the house making it much more comfortable and the upstairs is always within 1-2 degrees of the rest of the house. The guys are all super nice and they do beautiful work!

Review 48 (2020-03-20 - Rating: 5)
I had to have a new heating and A/C unit installed unexpectedly. Dave, Adam and their team did a fantastic job at a great price. If you are looking to have any heating or cooling work done I highly recommend Legacy.

Review 49 (2023-01-31 - Rating: 5)
My furnace went out in the coldest part of winter. They came right away and diagnosed and got the part it needed and had me up and running with heat in no time. Bill was great to work with!

Review 50 (2019-12-17 - Rating: 5)
We had a new unit installed. They were so easy to work with and did a quality job at a fair price. I completely trust this company and would recommend to all friends and family. Thanks guys!

Review 51 (2021-09-28 - Rating: 5)
I have used Legacy Mechanical for maintenance, repairs and new installs at my residence and commercial property. I highly recommend them. They are responsive, do quality work and provide quality products.

Review 52 (2024-04-24 - Rating: 5)
Great company and wonderful customer service! Needed a new unit and they exceeded my expectations. Highly recommend!

Review 53 (2021-11-09 - Rating: 5)
Our AC and furnace were 17 years old and showing their age! We got a complete upgrade! Everything looks amazing. We can’t thank Dave and the rest of his crew enough!

Review 54 (2023-05-12 - Rating: 5)
Always punctual, professional, and speedy service. Added bonus that they do plumbing also! It’s great having a local small business be able to take care of everything.

Review 55 (2022-07-14 - Rating: 5)
I had Legacy replace my AC and furnace. Adam and his team are very friendly and great to work with, top notch service.

Review 56 (2024-05-14 - Rating: 5)
Legacy did a great job and took great care of my system! Really appreciated it!

Review 57 (2020-09-24 - Rating: 5)
Dave, Adam and their entire team were very professional. Our AC went out on Sunday, they came Monday to look at it and installed a new system on Tuesday. I would highly recommend them!

Review 58 (2024-04-30 - Rating: 5)
Excellent customer service Quick response and qualty work and products I highly recommend these guys

Review 59 (2022-05-10 - Rating: 5)
Knowledgeable, fair, friendly, caught some things a previous big company missed and, I might add, the price for something was ~$700 cheaper than previous said company. Will definitely use them in the future!

Review 60 (2024-04-19 - Rating: 5)
Legacy installed a new furnace and AC two years ago at our home and did a wonderful job, fast forward to this week we were in the middle of a renovation and needed some vents moved quickly! We reached out to them and they were able to get out here and get them moved very quickly so we didnt have slow down the renovations! We would highly recommend Legacy!

Review 61 (2023-06-03 - Rating: 5)
Great customer service. Showed up quick and prepared to fix our ac unit. Super friendly!

Review 62 (2024-05-03 - Rating: 5)
I cant recommend Jake and Adam enough! I really felt like they cared about my home and helping us understand how our system works and the upkeep of it. I will continue to use them because of their customer service and expertise in the field. Thank you!

Review 63 (2022-04-27 - Rating: 5)
Super easy to work with, quick affordable repair to my A/C unit. Strongly recommend.

Review 64 (2023-02-26 - Rating: 5)
Came on time, very friendly and professional, was very honest with what was and wasnt working, as well as options for repair/replacement.

Review 65 (2024-04-26 - Rating: 5)
A solid crew. I had a busted hose bib and they got it replaced in record time!

Review 66 (2023-09-08 - Rating: 5)
Outstanding professional services! Friendly and knowledgeable! Highly recommend!

Review 67 (2023-04-24 - Rating: 5)
Very professional, outstanding work. Would definitely use again. Thank you!!!

Review 68 (2023-07-27 - Rating: 5)
Very responsive and communicative. Got the job done quickly!

Review 69 (2022-12-30 - Rating: 5)
Not having hot water sucks! With that being said Jake and his team came out and replaced our water heater after hours and stayed till the work was done and this was close to 11pm. We really appreciate Jake and the rest of the team at Legacy and will keep coming back to them for all our water heater, furnace, and AC needs. Thanks again Jake!

Review 70 (2024-04-22 - Rating: 5)
Highly pleased with their service, and honestly.

Review 71 (2022-02-26 - Rating: 5)
Legacy really came through for my family today when our water heater broke at 1pm and on a Friday of all days. Jake arrived at the house when he said he would be there and did a great job installing the new unit. He was professional, courteous and very knowledgeable. This type of service is why my wife and I prefer to spend our money on the local businesses rather than being just another customer like some of the large companies can make you feel. I will for sure be using them for any HVAC needs that come up. Thanks again Jake!

Review 72 (2023-11-21 - Rating: 5)
Greatly appreciated experience and professional job well done!

Review 73 (2022-08-08 - Rating: 5)
This place was beyond amazing. They came out and inspected our system. It was 22 years old so we knew it was going to need to be replaced. We setup a time and they were quick and efficient. I would recommend this place.

Review 74 (2022-04-15 - Rating: 5)
HIGHLY RECOMMEND LEGACY! THESE FOLKS ARE VERY RESPONSIVE AND THE INSTALL CREW DID A FANTASTIC JOB. MY WIFE AND I WILL USE THEM AGAIN!

Review 75 (2020-05-27 - Rating: 5)
I was absolutely blown away with how well Dave treated us. He went out of his way to do the very best for our struggling system. He was honest and up front. Was not pushy and explained everything to not only me but to my wife as well. I am so pleased with how Dave treated us that we will be lifetime customers and will highly recommend Legacy to anyone in search of heating and cooling needs! I just can not say enough about our experience; Dave made us feel like he really cared about us and has earned our trust. I will be contacting them ASAP to replace our whole HVAC system!

Review 76 (2022-06-18 - Rating: 5)
Very appreciative & pleased with a timely AC repair during a hot spell.

Review 77 (2024-06-19 - Rating: 5)
Great honest people!!!

Review 78 (2023-11-29 - Rating: 5)
Very quick and helpful

Review 79 (2022-09-28 - Rating: 5)
Great guys, Great company!

Review 80 (2023-03-14 - Rating: 5)
Great heating and air company

Review 81 (2025-01-10 - Rating: 5)
The team was very professional and quick to respond. they provided options for my heating situation and worked with me to find the best solution. also, while we were without heat completely, they were able to prioritize the call to get us up and running quickly.