Harry W. Wells & Son in Nashua

Review 1 (2020-10-30 - Rating: 5)
We had Harry Wells install a new oil burner furnace in our home. We are very happy with the burner as well as the professionalism during and after the installation. It was installed in the summer and when I turned the heat on for the first time a couple months later, there was a small issue. They came right out and fixed it that same day. The cost of the unit was also very reasonable for the quality we wanted. I would recommend them to anyone.

Review 2 (2020-08-29 - Rating: 5)
Just had Tyler come replace a water heater on a Saturday. Showed up an hour after I called in and he came right over and did it. Cleaned up after himself as well. I believe I paid a fair price for emergency service. Thanks guys! Ps Jason Weatherbee in Milford recommended this company to me. Worked out great!

Review 3 (2023-03-29 - Rating: 5)
Have had several very good experiences with Harry W Wells & Son, now Proactive Comfort, including hot water heater replacement, toilet repairs, garbage disposal replacement, and cleaning the strainers in the thermostatic mixing valve on the hot water tank. This last problem left us without enough hot water pressure to take a shower on a Saturday. We called in the early afternoon and the response was prompt, professional and totally satisfactory, completed that afternoon. Highly recommend.

Review 4 (2020-10-11 - Rating: 5)
Quick, efficient, fair pricing! Called around on Saturday night to find someone to fix a flooding drain, and they were the only service that had no problem coming first thing Sunday morning as requested. Bennett arrived right on time, was quick at diagnosing and repairing the issue, and very polite. Thank you Harry W. Wells & Sons for great service!

Review 5 (2021-12-17 - Rating: 5)
My Mother was taken advantage of by a local plumber with no integrity. Afterwards the same problem occurred within 4 days. We called Harry Wells and couldnt have been happier. They came in and fixed the problem and charged her less than half of what the other guy did all while treating her with the utmost respect and kindness. Thanks guys you did a wonderful job again. Ill never call anyone else. Thanks Harry Wells & Son.

Review 6 (2020-02-06 - Rating: 5)
Called for an appointment at 7:30 this morning and Roxanne got me in for later in the morning. They called to see if we minded if they came early! Timmy was great. He fixed our issue in no time, and left the everything clean and tidy. The bill was really reasonable. I highly recommend Wells for plumbing issues.

Review 7 (2016-09-22 - Rating: 4)
Just had this company come in and replace my cast iron drains with pvc. Overall I am satisfied. The work took 6 hours as quoted and looks good. I do have a few issues which is why I am not giving 5 stars. 1. They didnt clean up after themselves. By that I mean the dirt and grime they left behind. This wouldnt have been an issue except they apologized for me having to clean up. I believe they should have cleaned up after themselves. Its part of the job. 2. The area they were working in had water lines and they must have hit one of them which is now dripping. I cant really blame them but when I pointed it out they just said, oh that was like that. It wasnt leaking before you got here but after you did the work it was. Take responsibility for it and fix it. 3. After they put the toilet back in place it would no longer fill back up. I called the office and the gentleman I spoke with was rude and said well thats a supply issue not drain which they worked on. I pushed and eventually I had someone back out and they fixed it. Overall I caution anyone looking to hire this company. They do decent work but be careful.

Review 8 (2018-11-29 - Rating: 5)
We woke up to no heat the day after Thanksgiving. I called for someone to come out and within a 1/2 hour they were there. My problem was fixed within an hour. I would highly recommend this company!

Review 9 (2017-09-22 - Rating: 5)
I have to say I was hesitant to hire them due to all the negative reviews. After calling everyone in town & getting an $1800 estimate from heritage I did & Im glad it worked out They were the cheapest service call in town They came early, were courteous, cleaned up after themselves and fixed my problem for only $250.00 Ill be calling them from now on thanks guys

Review 10 (2023-05-30 - Rating: 5)
Very polite, cleaned up after finishing the job. Arrived on time to the appointment. Great customer service

Review 11 (2020-12-26 - Rating: 5)
Had a new furnace installed and had a few concerns and they came over quickly and resolved all!!! Great company!!!!

Review 12 (2019-11-25 - Rating: 5)
Excellent prompt service by Roxanne & Jay. Very timely and great value for the money! Highly recommend!

Review 13 (2021-07-23 - Rating: 5)
You get what you pay for with these guys. Ive always gotten high quality, on time, and dedicated, knowledgeable, capable service here.

Review 14 (2021-07-13 - Rating: 5)
Excellent job replacing my water heater. Scheduled and finished sooner than expected.

Review 15 (2018-11-26 - Rating: 5)
Thank you Doug. It took some work, but you have a happy customer who will return in future.

Review 16 (2019-01-01 - Rating: 5)
This company is amazing! The Gas Co. shut my heat off on Christmas night because there was a problem with my furnace. They told me to call a service company first thing in the morning. I didnt have one because I hadnt needed any work done since I bought the house. Someone recommended this company, and I am so glad they did. I know they were swamped, but when I told them what happened, they sent someone right out. Two guys came, (wish I could remember their names), they were very nice and knew what was wrong, but didnt have the part. Turns out the part had to be ordered and when they got the part the next day, Jared came back and fixed it. He was so kind and professional and explained what was wrong. They didnt have to do that, especially for someone who wasnt a customer, but they did. Roxanne in the office was also amazing. She kept me informed on what was going on and even called to make sure I was all set. Their price was very reasonable. I highly recommend them and they have a customer for life.

Review 17 (2020-10-21 - Rating: 4)
Updating my review after the follow up visit. Thanks for responding quickly.

Review 18 (2018-06-25 - Rating: 5)
Big shout out to Roxanne and Jim. Roxanne (work dispatcher) sent me Jim within 20 minutes of my call. Jim was in and out of my house inside of an hour . He was very determined, clean and effecient.Problem called: Remove and replace botched install of toilet.Very reasonable fee and great service.

Review 19 (2015-11-17 - Rating: 5)
Just had a water heater installed by them and they arrived on time, did a very good job, answered all my questions and charged a very reasonable price compared to others I got estimates from. Im definitely hiring them again in the future.

Review 20 (2020-10-29 - Rating: 5)
Great work great people will call again in future

Review 21 (2021-11-01 - Rating: 5)
Awesome they were very friendly and knowledgable

Review 22 (2018-09-07 - Rating: 5)
A few years ago a pipe upstairs bursted and I had water everywhere & didn’t know how to shut water off, an office manager came and shut it off for me with out charging me a dime. Thank you HARRY WELL S

Review 24 (2022-05-15 - Rating: 4)
Showed up when promised and completed the job.

Harry W. Wells & Son