Wickstrom Plumbing Heating & Cooling
Located in Nampa, Idaho
Address: 4121 Garrity Blvd, Nampa, ID 83687, United States
Phone: +1 208-675-9478
Rating: 4.9
Services
- Identifies as veteran-owned
- On-site services
- Repair services
- Appointment required
Categories
- Plumber
- Air conditioning contractor
- Contractor
- Heating contractor
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-06 - Rating: 5)
Amazing company. Austin addressed and fixed a rather serious gas leak at my house caused by a flooring staple. He was out on site in less than 3 hours. He identified the leak quickly and replaced section of damaged gas line. Totally professional and highly competent at his job.Kayla services all of my ac/furnaces and recently installed new thermostats and sensors. She knows more than any hvac tech I’ve spoken to…ever. Your employees are top notch. I’ve never experienced this level of service from hvac/plumbing company. You can’t go wrong with Wickstrom. Just call them. -
Review 2 (2024-12-04 - Rating: 5)
It was such a pleasure working with Farris. He was accommodating in explaining what was going on and why. I appreciated that he put up with my dog barking at him occasionally and his understanding of me working from home and not bothering me during my calls. However, I must admit the best part was that he brought his little welcome mat and orange booties. The mat, especially, was the best! I would recommend Farris’s top-notch service to anyone needing a plumber. -
Review 3 (2024-12-16 - Rating: 5)
Our overall experience was good. The prompt response was greatly appreciated. Bo’s initial assessment was informative and complete. He spend additional time explaining every detail. He quickly obtained an estimate and we agreed toHave the work done. Wickstrom kept us apprised of their date of completion the repairs. Initially we were concerned that Bo want going to perform the work, but we were relieved when visiting the job site and Garrett was there. Garrett briefed Ronn on the work and some changes to plumbing reroute and also presented on option for the filter location. He answered my questions and we agreed on what to do. Bo provided before pictures and Garrett provided after pictures. We are very pleased with both of them and would recommend Wickstrom Plumbing to anyone we encounter who may need a plumber.Thank you also to Brandon. -
Review 4 (2025-01-02 - Rating: 5)
A different plumbing company installed new faucets and put them in backward and in addition dropped a screw in a pipe. We called Cole at Wickstrom Plumbing and he came out and immediately was able to find the problem and fix it for us. We will never do business with anyone, but Wickstrom from now on. I wish I could give them more than five stars. -
Review 5 (2025-01-07 - Rating: 5)
The entire experience from scheduling was seamless: Professional, courteous and accommodating.On appointment day, Farris called ahead as his first appointment was completed early. He was willing to reschedule to later to accommodate me still being at work anticipating afternoon timeframe.At my residence Farris was friendly, courteous and informative: he answered questions as to possible causes and left me with preventive measures for consideration.Farris were shoe covers and ensured no mess occurred on my floor, under sink and left behind by his equipment.The whole experience was a positive one not necessarily due to the final result (although important) but more to the professional interactions with the two aforementioned employees (sorry I cannot recall the scheduler’s—very enthusiastic and courteous).I will definitely refer friends & family and call for future service calls (HVAC as well hoping for similar technicians and customer service).Much appreciation,Pat B -
Review 6 (2025-01-03 - Rating: 5)
Highly recommend the Wickstrom Team! Kody, Kade, Farris and Max were all very professional when replacing our sewer line. They were efficient and took great care in explaining the process, answering questions, and left our back yard in the same if not better condition when the job was complete. -
Review 7 (2024-10-03 - Rating: 5)
Thomas came out to give me a free estimate to add AC to our heat only central air system, he also went down into the crawl space to check existing duct work and gave me some recommendations. very knowledgeable and polite, I would definitely request him for your next HVAC needs, Cascade ID -
Review 8 (2025-01-06 - Rating: 5)
Wickstrom was super helpful! Farris got to our house very quickly. He was very knowledgable and comunicated the issue we had very well. He was able to fix it with no problems as well. Definitly recomend giving them a call! -
Review 9 (2024-12-06 - Rating: 5)
I had a bathroom and kitchen drain draining slowly. Farris was the technician sent to diagnose and fix the problems. He was knowledgeable and efficient, fixing both in a short period of time. He was conscientious and polite, using a mat at my door and booties over his shoes. Farris was extremely friendly with great advice for maintenance and problem avoidance. I will use Wickstrom again for future plumbing needs. -
Review 10 (2025-01-02 - Rating: 5)
Had Thomas from Wickstrom do some maintenance on our furnace. I definitely have never met anyone as passionate and knowledgeable on HVAC than Thomas. I look forward to working with him in the future! -
Review 11 (2024-12-31 - Rating: 5)
Farris was timely, professional, and friendly! He got our clog cleared quickly and gave us some great tips on drain maintenance. -
Review 12 (2024-08-24 - Rating: 5)
My experience with Wickstrom was top notch. The technician, Farris, arriving on time, proved to be personable, professional and efficient, taking time to answer all my questions showing great concern that I understand all aspects of the repairs and how they would be addressed. I am very pleased to recommend Wickstrom should you need plumbing services. As for me, I am now a dedicated customer and very pleased to be so. Thank you Wickstrom, job well done! -
Review 13 (2024-12-13 - Rating: 5)
Farris came on the same day I called with a mysterious gurgling sound that seemed to be coming randomly from the washing machine. He figured out that it was the water heaters condensation hose emptying into the same drain shared by the washing machines drain hose. Farris was great at explaining and listening. We would be happy to have if we have an actual problem. -
Review 14 (2024-10-07 - Rating: 5)
The team at Wickstrom is amazing. We have a new home and the builder and the other HVAC company could not figure out what was wrong with our AC unit. Team Wickstrom came in and found it right away and took care of the problem for us.Thank you very much -
Review 15 (2024-08-28 - Rating: 5)
This was a follow up inspection of recent repair to main waterline that had a leak and was repaired by Wickstrom. Since then I’ve had no further issues. The work and service were great. Cole came out to insure everything was in good working condition. I appreciated the follow up and would recommend Wickstrom to anyone needing their services. -
Review 16 (2024-11-11 - Rating: 5)
I called because of a leaking HVAC unit. They were able to come out right away. Not only was there a water leak also CO2 was high enough they needed to shut off the gas. Awesome people, great service and will continue to use Wickstrom whenever I am in need of plumbing or air/heat issues again. -
Review 17 (2024-09-24 - Rating: 5)
We have had four plumbers out here and none ever fixed our problem. Farris was amazing. He located the source with a camera and said they will finally take care of it. He is the first person we have trusted. He was very thorough and explained everything along the way. -
Review 18 (2024-11-29 - Rating: 5)
We had a blockage issue on Thanksgiving. Wickstrom called us back at 8am on Friday and Farris was at our house by 9. He quickly diagnosed, fixed and explained the problem. Farris was awesome work with. Highly recommended. -
Review 19 (2024-12-06 - Rating: 5)
Kayla did an outstanding job getting our furnace working. She stayed busy while waiting for a part and was very friendly when we chatted. Brandon went above and beyond getting the part to her during rush hour traffic after dark. Great job!! -
Review 20 (2024-10-15 - Rating: 5)
Richard and Cole got here quickly. They assessed what needled to be done and gave me a bid. My house is 120 years old, so as I expected, they ran into some unique issues. Cole explained what needed ro be done to fix the problem correctly. They left to get parts, came back in about 1/2 hour, and had my issues resolved in a couple hours. Both Richard and Cole were very professional and polite. I would not hesitate to call Wickstroms in the future. -
Review 21 (2024-10-27 - Rating: 5)
Kayla was here Friday and was the first woman on the team that came to our house and I wasnt disappointed. She did the heating system tune up and found an issue with a pump and took care of it. She was pleasant to have here.Great job Wickstrom adding Kayla to the team! -
Review 22 (2024-10-02 - Rating: 5)
We just moved into our new place in Central Meridian. There were a few HVAC and plumbing issues with the place and the Wickstrom team has been an absolute godsend. Professional, courteous and obviously skilled. Cannot recommend them enough. Kayla and Colton especially have knocked everything out of the park. They made it easy to jump on board and trust them with their family maintenance plan. -
Review 23 (2024-11-27 - Rating: 5)
Farris at Wickstroms is just awesome. This is the second time Wickstroms has come in a hurry to fix our sink! Thank you so much, so grateful we have this service. You are very professional in the outstanding work that you do! -
Review 24 (2024-12-02 - Rating: 5)
Wickstrom provided me with outstanding customer service. Their phone representative Brandon was impressive, and technician Farris showed exceptional professionalism and knowledge. He meticulously answered my questions, making me extremely satisfied. Thank you, Fariss and Brandon ,for your outstanding service.Benjamina -
Review 25 (2024-10-12 - Rating: 5)
It was easy getting the appointment for service and the project completed. I called Wickstrom to have an outside hose bib replaced. The original bib was installed on my house in 1976. Office staff Roechelle quickly set up the appointment and on the day I selected, the plumber, Cotton, arrived in the selected time period after texting saying he was on his way. Cotton was thorough in the information provided and after two times ( once to inspect before and once after bib install), I have a new and more modern outside hose bib on my hose. Thanks Wickstrom! -
Review 26 (2024-08-02 - Rating: 4)
Andrew and Ron were out for 3 days working on the plumbing problems and getting them all fixed. They did an accident job. As usual they were professionals they know what they were talking about they had no problems with my asking questions, they showed me what they were doing, took pictures and showed them to me. They were perfect gentleman and even worked with me on the fact that I had to leave at a certain time to pick my son up from his job. I would definitely recommend wickstrom plumbing. -
Review 27 (2024-10-22 - Rating: 5)
Great service. Cole did a water heater flush and checked my house’s plumbing. Offered a monthly plan for any problems that may arise in the future that they can fix. -
Review 28 (2024-12-12 - Rating: 5)
Our service technician Ferris was on time for our appointment, very courteous and professional. He was able to troubleshoot and fix our problem and we would highly recommend him and Wickstrom. -
Review 29 (2022-01-13 - Rating: 5)
Had a really great experience with the guys at Wickstorm!Back around Christmas we opened our water bill and it was double what it usually is. Called the city and they said you probably have a broken pipe in your yard to the house. Our landlord called Wickstorm and scheduled a leak detect.Chance showed up to do the leak detect and was super awesome and professional! Made sure to test everything and make sure nothing in the house is leaking. Turns out the toilets do have a small leak but Chance was great to clean up the water. The larger problem is the pipe in the yard,Couple days later Kody & Max show up with the Excavator! Kody was so chill about my girls watching him dig in the yard. He went out of his way to show me how to shut the main water line valve off. The job was quick and Kody made sure I got the right photos Incase this ever happens again. Seriously cant speak highly enough! My only complaint was that the scheduler messed up pretty bad and said someone was going to show up and they didnt. My husband took vacation to make sure he was home. We weren’t too happy when no one showed. Thanks Kody, Chance and Max for a job well done! Thank you for also considering our neighbors! You guys are so amazing! -
Review 30 (2024-11-26 - Rating: 5)
Kody and Farris came to fix a pipe for my landlord the were very respectful, informative and polite to me and my kids. Their work ethic and problem solving skills to get this job done was very impressive! -
Review 31 (2024-06-17 - Rating: 5)
From the first call the Wickstrom Team made this all easy. We had a Halo system installed. They got it done quick, clean and professional. Ron and Andrew were great and communicated with me throughout the process. It was a lot of work to install where we wanted and they did it without issue. Happy to recommend the team, but I especially Ron & Andrew. -
Review 32 (2024-11-19 - Rating: 5)
Evan from Wickstrom Heating did an excellent job with the installation of a new furnace and air conditioning unit. He was very personable and professional. -
Review 33 (2024-08-29 - Rating: 5)
Ron and Andrew were out today plumbing the gas line to our backup generator. Superb service in every respect. I will not hesitate to use them for any future plumbing job. -
Review 34 (2024-07-16 - Rating: 5)
Our experience with Wickstrom P&H has been great every step of the way. Great communication at every step. Arrived on schedule every time. Thoroughly explained what we were buying and why.Installers Jacob, Evan & Kaden were professional and efficient. Started and completed as estimated. Patiently explained new functionality. Thoroughly cleaned up when done. -
Review 35 (2025-01-07 - Rating: 5)
Farris from Wickstrom was prompt and did a wonderful job. He was personable, efficient and cleaned up. -
Review 36 (2025-01-06 - Rating: 5)
Farris was awesome. He targeted and fixed a complex problem quickly and with very little trouble.Highly recommended 👌 -
Review 37 (2024-11-08 - Rating: 5)
Farris came out and did an awesome job! Snaked our lines and pulled out some of the biggest roots! Was professional and personable while getting the job done well! Thanks Farris! -
Review 38 (2024-08-27 - Rating: 5)
I highly recommend Wickstrom plumbing, heating and cooling. Farris , Kade and Kayla came to my house to do a service call on my HVAC Kayla was very knowledgeable and thorough. Farrris and Kade cleaned the drains in my sink which now smell great. Farris put down the ugly orange doormat(no offense). The best part was that he remembered to take it with him. -
Review 39 (2024-12-23 - Rating: 5)
Colton and Farris were great! Very professional, and they kept us informed of the work they were doing. We highly recommend. -
Review 40 (2024-10-21 - Rating: 5)
Farris Lind came in, and did a wonderful job! He was quick, and knew what to do, and got it done! We will be using Wickstrom for all our plumbing! -
Review 41 (2024-04-04 - Rating: 5)
We have had excellent service on some recent jobs from Wickstrom. Cole and Chris installed a new water heater for us and it went quickly and smoothly with zero complications. Cole also responded quickly to an emergency project and capped some supply lines, ensuring no leak until new vanity could be reconnected. Lastly, Chris did and excellent job installing a new toilet flange into our old cast iron system. Overall, their work work was neat and efficient and we are thankful for their services. -
Review 42 (2024-08-18 - Rating: 5)
Garret arrived when scheduled to remove and replace two toilets. Work was performed quickly and efficiently. Highly recommend Wickstrom for your plumbing needs. -
Review 43 (2023-11-07 - Rating: 5)
Wickstrom is awesome! They came out and expertly installed a new water softener in our new (to us) home! Great service and friendly techs. Thank you Mason, Andrew and Cole! -
Review 44 (2023-04-17 - Rating: 5)
On the advice of my son, I called Wickstrom Plumbing to do the work of switching from a septic system to city sewer. Max walked me through the scope of the work, clearly explaining the process and patiently answering all my questions. He figured out the most cost-effective route for the pipe and made an extra effort to schedule me for the next work day. He and Kody did an excellent job of removing sod before digging the trench and assured me they would make the yard look as good as new when they were done. Max and Kody did the bulk of the work with occasional help from Chance and Ferris. All the workers were friendly and polite and, most importantly, trustworthy. I have already recommended Wickstrom to several friends.Max and Kody went above and beyond. They replaced the sod, taking care to tamp it down so it was level with the rest of the grass. Part of the trench went through a gravel driveway and they replaced the old gravel with new. It looks better than it did before. They even removed an old tree stump in the gravel area.I recommend signing up for Wickstrom’s Maintenance Plan. It offers great benefits along with good discounts for repairs and installations. -
Review 45 (2024-12-18 - Rating: 5)
Kody and Kade with Wickstrom did a great Job on replacing my main waterline. Very respectful, friendly and hardworking. -
Review 46 (2024-07-17 - Rating: 5)
Our HVAC had fozen over and wasnt blowing out any cold air in this 100+ degree heat while we were out of town. When we returned, my husband had called the company that was listed on our HVAC unit. When they didnt show on time, I called Wickstrom Plumbing Heating, & Cooling. I spoke with Rochelle who was kind, helpful, and empathetic of our situation and was able to get a service tech out within 30 minutes. Our technician Kayla was extremely knowledgable, helpful, and nice. She was able to repair the problem and gave me some reccomendations on how to keep my system running smoothly. Extremely helpful staff and I would reccommend Wickstrom Plumbing Heating & Cooling to anyone in need!!! They went above and beyond! -
Review 47 (2023-07-13 - Rating: 5)
Carson and Chad were on time, polite, efficient, respectful, and answered all my questions about our new tankless water heater and Halo water treatment system. They also automatically cleaned all of their work areas after they finished. -
Review 48 (2024-11-07 - Rating: 5)
Cole was very professional and prompt. He recognized the problem right away and was able to correct the problem in an expedited manner. 10/10 would highly recommend! -
Review 49 (2024-08-14 - Rating: 5)
Farris was prompt and efficient! Left our drains looking cleaner than before and they drain better than ever. Highly recommend Wickstrom! -
Review 50 (2024-09-22 - Rating: 5)
Thank you to Ron, Andrew, and Chris for the great work they did replacing the gray poly water pipes in the house. They were friendly and committed to getting the job done well. We are very pleased. -
Review 51 (2024-09-13 - Rating: 5)
Colton seemed very knowledgeable and explained what was going on. I arrived a few minutes after he did and he waited graciously. Cleaned up after the work. Seemed very passionate and dedicated to his work. -
Review 52 (2024-01-06 - Rating: 5)
Chris was very professional and thorough on this job. He found the problem quickly, ordered the part, and completed the work the very next day. Wickstrom technicians have always treated me right with good performance, good rates, and super punctuality of getting the work done. A great company to use for your plumbing and heating needs. -
Review 53 (2024-04-19 - Rating: 5)
Andy Pham (our technician) was amazing! Very personable and explained any questions I had as well as he could in terms Id understand. Our filter was especially bad because of the way in which it was installed (halfway into the ceiling in such a way as it could not be taken out) and he found a way to get it done! 10/10 recommended tech from Wickstrom! -
Review 54 (2024-06-17 - Rating: 5)
Wickstrom the company gave me excellent customer service. The rep on the phone was great and then the tech Ben was phenomenal. Prior to his arrival I was sent a full description of his qualifications and what he looked like. From the time he knocked on my door to the time he left, Ben was professional yet relatable. He went the extra mile and helped me locate a beeping noise that I created with my earbuds. His hard work and dedication deserves recognition and praise. -
Review 55 (2025-01-07 - Rating: 5)
Thomas did an Excellent job. Back up and running. Super to work with and flexible. -
Review 56 (2024-09-14 - Rating: 5)
Cole was kind and respectful. He got the job done fast and efficient! Very happy with the service! Will definitely call again! -
Review 57 (2024-07-26 - Rating: 5)
Farris was awesome! Great to work with. Knew what he was doing. Very reasonable charges. Well never call any other company! -
Review 58 (2024-12-13 - Rating: 5)
Our tech today was Harley for our bi-annual service and he did a GREAT job! Thanks Harley for your 10/10 work! -
Review 59 (2024-04-01 - Rating: 5)
Wickstrom Plumbing was an excellent choice for us. The crew was prompt, efficient, and very professional. Garrett made the initial visit and generated a quote on site. The follow-up date for the work was set and Garrett and Beau arrived on time and completed the work in a very timely manner. We also appreciated the email communications from Wickstrom throughout the process. Highly recommended if you have plumbing needs! -
Review 60 (2024-07-09 - Rating: 4)
Ron and Andrew did a great job of replacing my drain line in my main bathroom and resetting my master bathroom toilet with a new wax ring. They were very informative, helpful and did a great job. Thank you! -
Review 61 (2024-06-19 - Rating: 5)
Ben came out to do yearly maintenance on my AC. He was very thorough and took his time to explain to me the details of his service checks. I appreciated him wearing booties in my home. Not all contractors do that. I’m very impressed with this company. -
Review 62 (2024-11-27 - Rating: 5)
Farris was out to help with our drain issue. Saved our day before Thanksgiving. Informative and efficient. Very friendly. -
Review 63 (2023-01-14 - Rating: 5)
Max came out and was able repair my domestic water service line between the meter and the house.He was professional and friendly. He wore boot covers when he had to enter the house and picked up all the old pieces of the water line. While I hope to have no more plumbing issues if I do I would use Wickstrom again without hesitation. -
Review 64 (2024-05-10 - Rating: 5)
Stewart was the technician would came out to do our inspection. He was very professional, knowledgeable, and thorough when providing us our report of the findings at our house. He was extremely respectful and we really appreciate the excellent job he completed at our house. We are glad to be a part of the Wickstrom community! -
Review 65 (2024-06-08 - Rating: 5)
Wickstrom has always done an excellent job for us since 2005. We had new furnace installed today by Evan and Kaden who did a very professional job. There was a problem with a part and they called in Kevin who was here quickly problem diagnosed and fixed on ac unit at no additional charge. The way these young men work shows customer service is alive and well. (All on a Saturday none the less) -
Review 66 (2024-12-06 - Rating: 5)
The technician, Thomas, did a very thorough job on our furnace maintenance. He took photos and explained everything when he was finished. -
Review 67 (2024-05-25 - Rating: 4)
Max Anderson and Ferris Lind both did amazing work and in a timely fashion.However, the prices were extremely high. Before clearing my drain of debris, a Y Tee had to be installed, and I got a quote for $1400. I did it myself the next morning in 2 hours and spent $35 total at home depot. To me $700/hour is excessive.Additionally, the $99 promo for drain cleanings changed to $385 when they had to come back a second time (after I installed the Y Tee myself).Great and excellent work (hence the 4 star review), but oh boy does this company charge a pretty penny. -
Review 68 (2024-03-03 - Rating: 5)
Cole from Wickstrom Plumbing was patient, professional and kind and was absolutely great with the dogs too.The job was clearly explained before he began. After the job, everything was left clean. I have confidence in the work he did, not only because he mentioned he is a 10 year journeyman during conversation, but also because of his professionalism and clear way in which he quickly accessed, explained, and solved the problem.I’ve used other plumbers in the past on another leak I had in my home. There was a lot of language used like ‘possibly’, ‘probably work’, and ‘might be the issue’. 3 plumbers later it was finally fixed but I held no confidence in the work done and had a handyman check it again before he repaired the hole in the ceiling.This was certainly not the experience with Cole. The scheduling was also professional and organized.I will be using them again and the maintenance plan. The ability to find leaks in the early stages will make the low cost of the plumbing plan minor compared to repair cost when the leak has caused enough damage to be seen.Thank you Cole and Wickstrom! -
Review 69 (2024-04-27 - Rating: 5)
Farris with Wickstrom Plumbing came out today to take case of a “simple” backup. Is there anything such thing as a “simple” backup? This was not! Long story short, after snaking and using the camera on my sewer line, it was evident that the blockage was on the road side, so the city was called. I truly think any other plumber I’ve used in the past would have snaked my line, given me an invoice and been on their way. Not Farris, right from the start he detected that my toilet line was leaking into the crawl space and the subfloor was wet from the backup. . Yikes.. He pulled the toilet, snaked over 65 feet until it was determined the root blockage was on the city side. Used the camera to confirm, and assisted with my call to the city. Farris explained everything along the way so that I easily understood what was happening. He was incredibly personable and a joy to work with. I have already recommended Wickstrom to 3 of my neighbors and encouraged them to ask for Farris. -
Review 70 (2024-09-10 - Rating: 5)
Farris did an awesome job clearing our pipes under our kitchen sink. He also noticed some issues with our galvanized piping and informed us about it. -
Review 71 (2024-01-20 - Rating: 5)
Randy and Ben came out to look at my furnace that has been having issues. They were very knowledgeable and helpful. They answered all my questions and upfront with me. They gave options for what needs to be done to help the life of my furnace. I believe I spoke with Rochelle in the office as well, I might have gotten one of the other ladies too at some point. They were so helpful and understanding. I originally called just for information, they were so receptive and helpful. I did not feel pressured in any way to book with them. I was very pleased with my experience so far. I highly recommend Wickstrom for any heating issues or just questions for that matter. Fantastic customer service and honesty. -
Review 72 (2023-12-18 - Rating: 5)
This was our first experience with Wickstrom Plumbing. We were delighted to find such a personable and professional service team to work with now and in the future! The office staff was very knowledgeable about the business operation and service people. Scheduling and (our) rescheduling was simple and straightforward. Thank you Cassy and office team. Our plumber technician - Cole - was outstanding! He was friendly and upbeat, did expert & efficient installations, and guided us to solid decisions! We definitely have confidence in Wickstrom Plumbing Heating & Cooling... and will call them for any needs! -
Review 73 (2024-04-08 - Rating: 5)
From start to finish, office staff to plumbers and HVAC technicians, Wickstrom provides a smooth, easy, efficient, and reliable service. This time Chris F. and Chad exceeded my plumbing needs. Both were in and out, provided tremendous knowledge, and were courteous and respectful even with my young kids asking questions and running around.6 out a 5 stars. Every time. Without fail. -
Review 74 (2021-09-03 - Rating: 5)
Very Pleased....Garrett was very professional, careful and conscientious with the installation of a new dishwasher in our home. He was early for the appointment, gave us a detailed estimate and offered to review our homes other systems for us in consideration of a maintenance agreement with 24hr guaranteed response time, which was super important to us, considering todays workforce and professional services industry situation. Its a peace of mind knowing they will respond when and if we need their help, especially living in Valley Co. -
Review 75 (2024-05-28 - Rating: 5)
Called Homeserve and they contracted the work to be done by Wickstrom. Wickstrom called almost immediately after the call to Homeserve and had opening 2 hours later! Sewer was clogged somewhere and they sent Farris out to repair. I have extreme anxiety and having to deal with repairmen is on the top of my list of anxieties. Not today, Farris was a very polite, funny, easy going guy which put me at ease. He was very thorough, quick and efficient. He found a leak in sewer from the clogged line as well and showed me video of it and also let me know how it looked under house (which he didnt have to do) I appreciated it. He took care of the clog, ran camera to see if something major was causing the problem and there wasnt anything major, just old pipes. He also took care of sending info back to office so they could get approval from Homeserve to do the repair as well. Wickstrom also schedule same day to have leaking sewer line repaired but, have to wait until sewer spill cleaned up first. So thankful to God for sending a very nice guy like Farris to do the work. Hopefully repair guy will be just as nice. -
Review 76 (2025-01-03 - Rating: 5)
Harley was professional and thorough. We highly recommend Wickstrom and Harley! -
Review 77 (2024-02-05 - Rating: 5)
Kyle did an amazing job getting us heat within 2 hours of calling Wickstrom. We have 4 little kids who could not go without a warm home with as cold as it’s been at night lately. He did a thorough job making sure that everything else was working properly as well. If we weren’t renting, we would have gotten the awesome maintenance package that Wickstrom offers. Every rental we’ve lived in has had something go wrong with the furnace no matter how old or new. A maintenance package will be a must for us when we purchase our home next year. We will not go anywhere else. 🙂 -
Review 78 (2024-12-26 - Rating: 5)
Fast and efficient! They got the repair done and I could not be happier! I will be giving them my business for other projects! -
Review 79 (2024-05-17 - Rating: 5)
Farris cleared the drain pipe in my bathroom sink; very efficient and neat. He answered all of my questions, above and beyond.Stu performed regular maintenance on my furnace; he was also efficient and took extra time to explain details of furnace performance that I did not understand.I appreciate being able to have all my questions answered in an understandable way! -
Review 80 (2024-11-28 - Rating: 5)
Thank you Farris for your knowledgeable help with solving our blockage in our kitchen pipe. Fast and friendly service. -
Review 81 (2025-01-07 - Rating: 5)
Thomas was very thorough with our furnace inspection and has explained very well what our issues are. We know we are well taken care of. -
Review 82 (2024-03-22 - Rating: 5)
Farris helped with our plumbing maintenance. He arrived on time and put on the paper booties in our house. He explained the work he had done. He was very thorough. We would gladly refer him to our family and friends. Thank you Wickstrom!! -
Review 83 (2024-03-05 - Rating: 5)
We recently had our semi annual maintenance service that Wickstrom provides. Chad checked out the HVAC and because I had a few plumbing questions he arranged for one of their plumbing experts to be scheduled. Chris F. showed up the very next morning and answered all my questions and in addition was able to do the necessary work in a timely manner. As usual we were very happy with the courteous, respectful, and knowledgeable service they showed ! -
Review 84 (2024-11-14 - Rating: 5)
Wickstrom has been our go-to plumbing service for years. Farris did a great job today! -
Review 85 (2023-02-09 - Rating: 5)
Had a Navien tankless water heater installed. Chad and Mason were very professional, knowledgeable, and friendly. Wickstrom also gave me $50 for my old water heater and 2% off for my military service. Worth every dollar. -
Review 86 (2024-03-03 - Rating: 5)
Chris Funck was great replacing our kitchen faucet in an emergency on the weekend. He was fast and efficient and personable! The price was extremely high, and was set by a national service and not the technician. I found later that another plumber that I’ve used in the past would be about $300 less -
Review 87 (2024-04-22 - Rating: 5)
I am very impressed with the level of professionalism these pros showed when they showed up to fix my gas fireplace. My sister recommended Wickstrom for helping me keep the maintenance up on my new HVAC system I had installed a year ago. I was not impressed from the beginning with the company that convinced me I needed a NEW system and was not about to call them for help. Being a single senior I needed someone I could trust to help me keep my systems in good operating condition. I would highly recommend Wickstrom.Another wonderful HVAC service completed by Ben today, 4-22-24. He even was good with the dogs 🐕. Total professionalism on his part today. I trust the work these guys do and highly recommend. -
Review 88 (2024-12-06 - Rating: 5)
Thomas and Bo installed a ductless duel head unit in my home. They did a fantastic job! Thanks guys -
Review 89 (2023-12-31 - Rating: 5)
My service tech was Kyle. Was prompt, informative, friendly. Show me exactly what my options were, and what to do next.Although it’s a bummer with what he found , at least with the maintenance program, and the options available at least there’s a plan and we’ll get things fixed. And he was really nice when he told me that:)I tell anybody that asks where I get my work done. It’s always Wickstrom very pleased with their service, and the techs they send to my house!! 👍🏻 -
Review 90 (2024-08-26 - Rating: 5)
Colton did a great job with our main irrigation repair,, we highly recommend and will use Wickstrom again! -
Review 91 (2024-02-01 - Rating: 5)
Farris was very helpful and professional!Follow up: Wickstrom staff did an excellent job replacing my sewer line that was old and failing. I really appreciate everyone who came out and dug and refilled. The restoration looks great! Shout out to Brandon, Matt, Farris, Max, Chance, Kody and Trent. However, also shout out to the support staff behind the scenes: Helen, Kayla and Rochelle. I really appreciate this team. -
Review 92 (2024-02-26 - Rating: 5)
Wickstrom is our go to for all our plumbing, heating, and cooling needs. Andrew and Ron did some replumbing work for us. They were on time, nice, communicated as they went and even found a solution that saved us from additional remodeling costs. We would recommend either Andrew or Ron highly. -
Review 93 (2023-12-17 - Rating: 5)
Wickstrom has a quick response time. Their employees are helpful and courteous. A big shout out to Chris! He is a plumber who knows is stuff and pays attention to every little detail. I will definitely ask for him for my future plumbing needs!!! -
Review 94 (2024-03-28 - Rating: 5)
Brandon and Farris were great. Did excellent work, answered all questions I had, explained things well and were professional. Brandon even said that they would come back after the ground settled and add fill dirt to level it. That was appreciated as it would otherwise leave a sink-hole in my yard. Great job guys! Thank you! -
Review 95 (2024-03-19 - Rating: 5)
Andy Pham was highly professional, very knowledgeable, and made me feel very taken care of. He has been to my house twice and each time is an absolute pleasure. Wickstrom employees are the best and Andy is definitely a testament to that. Thanks again Andy! -
Review 96 (2023-11-02 - Rating: 5)
Kyle Was amazing! He came out to do our yearly furnace maintenance. He was very kind, professional, and informative. So thankful for this company and their great employees!Had Kyle and Ben out to replace our flame sensor. They got it done quickly and were so kind! Thank you both for being so great! -
Review 97 (2024-06-15 - Rating: 5)
Farris was quick to get here, clean and very professional. So thankful for his willingness to do a big job at the end of the day on a Friday. Highly recommend! -
Review 98 (2023-11-10 - Rating: 5)
UPDATE: Nov. 2023I decided to take Wickstrom up on their maintenance plan, which absolutely saved me. During a routine draining of my water heater, two major leaks were spotted and diagnosed. Thank you to Chad for spotting that problem so quickly. After that experience, I immediately scheduled my furnace check! Just had Randy and Andy, two very courteous gentlemen who made the visit very pleasant and humorous, check the furnace out and gave me some additional upkeep advice. Same day, Broche came out to make the repairs on my water heater. Its obvious that Wickstrom has a focus on having employees with great customer service skills. He walked me through his repairs and got the work done quickly, and was so polite. I also want to mention how much I love their text notification system. I knew exactly who and when my service appointment was happening, including pictures of the employees for safety.----Nothing like the AC going out the first hot week of the summer! Wickstrom came to my rescue. Up front and transparent about costs and scheduling. They were nothing but polite and informative and stayed late at my house to get the job done. Texts kept me 1 they offer a great annual service plan. Thank you to Kelly, who got me squared away on the phone and to Stew, who diagnosed and fixed my AC unit. Looking forward to a cool and relaxed summer now. -
Review 99 (2024-12-27 - Rating: 5)
Farris Main Water Drain. Farris did a great job, especially explaining what he was seeing so that I understood. -
Review 100 (2024-04-15 - Rating: 5)
Colton saved the day and provided quality service as well as thorough notes for our insurance adjuster -
Review 101 (2024-02-21 - Rating: 5)
Wickstrom plumbing was assigned me as a customer through a warrant. They were fast, professional, customer service orientated, and highly skilled. I will be referring them to all friends and family and using them for the foreseeable future. It was an absolute blessing to have them as a plumbing company to fix my water service line. -
Review 102 (2025-01-03 - Rating: 5)
The work done:Kyle M. came to my home to perform routine maintenance on my air conditioner. When he opened the panel on the furnace, the bottom was full of water and rust was present. He also found rusty holes in the drain system in the crawl space. We talked about replacing both the furnace and air conditioner, which were eighteen years old, and he contacted the office who sent Doug D. to meet with me the same day. Doug clearly explained my options and I chose to go with the simplest furnace and air conditioner. Evan and Jacob arrived the next day and installed the new furnace and air conditioner and made the needed repairs under the house. The next day, Randy and Andy from Wickstrom conducted a final inspection and the office arranged for a city inspection.The important stuff:All the employees I have dealt with have been friendly and professional. The sense I get is Wickstrom cares about its employees and customers. Doug even used all the coupons I had accumulated from Wickstrom to offset the cost. Customer service is excellent and the office communicates well. The technicians explain what needs to be done before beginning work and what has been done when the job is complete. Evan thoroughly explained what each new pipe and safeguard on the furnace was for, showed me how to change the air filter, and told me what to check in case of problems. Jacob explained how to program my new thermostat and took the time to program it for all seven days himself. Now that the job is complete, I have peace of mind knowing I have a good system, everything has been brought up to code, and I have a good company to rely on. -
Review 103 (2024-02-01 - Rating: 5)
Cole serviced us today. A very nice young man and amiable. He was thorough and knowledgeable. I was appreciative that he took the time to explain everything and show me the issue was not from the previous installation of the filtration system. It alleviated much anxiety. I cannot recommend them higher and will certainly refer them to others.Great service. Thank you! -
Review 104 (2024-04-13 - Rating: 4)
We had Cory as our Technician today he did a awsome job. We have used Wickstrom several times for other jobs. We have moved and needed two toilets put in. We paid $ 199.00 per toilets from Lowes. When Cory came today he offered thier saving plan for thier jobs they perform. I told them no because they did the same thing when we first used them. Waste of money. So when he gave us the total before he did the toliet.It was going to be almost $ 1600.00. So by the time the job was done we paid $ 1330.00. For two toliets for a 2hr job. That comes out to $ 665.00 per toliet. Thats alot of money. There was no contact except by email/txt. We had also asked for our HVAC to be serviced it wasnt done. Per Cory that would have to be done by another team. Thank goodness we didnt have that done We would have hate to see what our bill would have been with that added. I would suggest not to use this company. Thier out for your money. Our two original technicians have since moved on. Thanks Cory for the awsone job. -
Review 105 (2024-01-03 - Rating: 5)
This is the 2nd time Ferris has come to our home to attempt dealing with an issue we thought involved our plumbing/ kitchen sink. Both times he went above and beyond to try to resolve the issue. We have a home Warrenty so he had to work with and get clearance from them to proceed, but he still did everything he could.... like I said.... above and beyond to resolve the issue. I will use Wickstrom plumbing moving forward because of his work ethic and skill. Wickstrom is lucky to have him as an employee. Thank you Farris. -
Review 106 (2024-03-05 - Rating: 5)
Evan and Jacob are HVAC installers extrodinaire! They arrived on-time, were courteous and respectful of our home. In no time, they had our new system installed and working beautifully. And the Wickstrom office staff - Rachelle and Kayla - were great in getting this set up. Wickstrom has the best people! -
Review 107 (2023-12-06 - Rating: 5)
Chris Funck installed a new gas water heater for me today. Nice clean job! I am totally satisfied with the whole process from start to finish. Wickstrom clearly wants to earn your business with top notch customer service and great workmanship like Chris provided today. Thanks Chris! -
Review 108 (2023-08-21 - Rating: 5)
Cody and Evan did a great job of HVAC maintenance service and repair. They found several issues that needed attention in the attic and crawl space that likely pre-date my ownership of this home. I was pleased that they had time to complete the work on the same day which included some furnace upgrades. They were knowledgeable as well as very professional and pleasant to work with. Thank you! -
Review 109 (2023-03-26 - Rating: 5)
Carson was great, he explained everything about work that he had to do, to repair our water leak under the house. He was on time, and even early, which was a great blessing. Great quality of work, and kept everything clean. We even purchased the maintenance plan, at a good price. I will recommend this company to anyone. -
Review 110 (2023-08-03 - Rating: 5)
Wickstrom recently helped me with repair of a leaking main water line. They did a great job. I particularly want to compliment Max Anderson who supervised the repair. He patiently kept me informed of the entire process and he was unfailingly friendly and courteous. Customer service rep. Kelly was also very helpful. -
Review 111 (2024-01-26 - Rating: 5)
Broche, Andrew and Ron came out and replaced our pump. They did an excellent job, were very professional and did a great job explaining our new pump. We felt comfortable with them coming into our home and look forward to working with them in the future. Thank you!! -
Review 112 (2023-11-06 - Rating: 5)
Cody and Andy visited our home today. They took their time to diagnose the issue methodically.We are also considering signing up with the maintenance program as it seems to be good value.Thank you, Cody and Andy for coming out, explaining everything in detail and taking care of our issue and offering great ideas and suggestions.We will definitely use and recommend Vickstrom in the future in the next phase of the AC and heater project. Ave and Ed. -
Review 113 (2024-06-14 - Rating: 5)
Ben and Austin were lifesavers. Extremely professional and very communicative throughout the process. Will be a Wickstrom customer for life. -
Review 114 (2024-07-02 - Rating: 5)
Andy and Ben made visits to my home recently. They were both very quick and professional. The visits were for maintenance and Ben installed a new part. They got my air conditioner running better! I appreciate how helpful Wickstrom employees are! -
Review 115 (2023-11-02 - Rating: 5)
I used Wickstrom in the past for major plumbing needs. Today, I used them to fix my hvac. I will never use anyone else. Cody and Andy did a fantastic job AND arrived early. Everyone I have dealt with from Wickstrom were very efficient and friendly! -
Review 116 (2024-07-26 - Rating: 5)
Kyle went above and beyond to insure that everything was working in tip top condition. Job well done. Resolved all issues. -
Review 117 (2024-02-09 - Rating: 5)
During the remodel of my bathroom I have dealt with numerous Wickstrom plumbers. They were all courteous and professional but Ron was a stand out. He was able to apply his wealth of experience to resolve some complicated installation issues. -
Review 118 (2023-10-07 - Rating: 5)
Jacob and Andy were phenomenal when we had to have our hvac moved. Wickstrom was quick to respond when we called. Their top notch office support was so helpful, Rochelle was wonderful to coordinate with. Jacob and Andy were courteous, friendly, knowledgeable, and professional. They delivered top tier work and were detail oriented in reinstalling our hvac. -
Review 119 (2024-01-09 - Rating: 5)
Ive had a service agreement with Wickstrom now for a little over a year, and theyve been great. I just had my annual furnace inspection last week, and Kyle was great. Very professional and thorough, he noticed some water on the ground in the crawl space. He passed that on, and before he even left they were on the phone with me to schedule a plumber to come check it out. Two days later Chad came out and did a thorough inspection of the area and found that my bathtub drain has been leaking. Because of the frequency of inspections and their attention to detail we were able to catch it early before it did too much damage. Its a great company to work with! -
Review 120 (2023-11-22 - Rating: 5)
Its not every day that you have a plumber come into your house and at the end of the experience wish that person was a friend! We had plumbing issues the day before Thanksgiving and Wickstrom Plumbing came to the rescue by sending Farris to us. Farris arrived exactly when he said he would...even got here a little early...and was very knowledgeable, very efficient in getting the job completed and let us know Wickstrom works on air condtioners when we asked what kind of HVAC systems they carry. And, on top of that, he was a truly nice individual. I would wholeheartedly recommend Wickstrom to family and friends. Many thanks to Farris! -
Review 121 (2024-04-25 - Rating: 5)
Andy Pham is the man. He came to do a spring check up and was in and out in no time told me what else was needed to be done to protect our new system. He explained all his work and things to look out for. Highly recommend Wickstrom for all your HVAC and plumbing needs -
Review 122 (2022-11-18 - Rating: 5)
We recently bought a new house and shortly after moving in, the furnace stopped blowing warm air. The previous owners had been using Wickstrom, so we called to keep the same company involved with the servicing and repairs. So glad we did! Stewart and Ben did an amazing job of quickly diagnosing the issue, locating a replacement part, going to pick up the part, and had us back in warmth in no time! The response time was awesome, everything was well coordinated, and service was above expectations. We will continue to use them for not only the new house, but the old house that is now a rental property as well! Thanks, Wickstrom! -
Review 123 (2024-05-16 - Rating: 5)
Andy Pham has been to my house a couple of times and each time he is always on time, super kind and knowledgeable. The world would be a better place if more people approached their work like he does. Great work! -
Review 124 (2023-11-19 - Rating: 5)
Wickstrom Plumbing provided a professional, and thorough service. They took care to maintain a clean entrance into the house, and provided a variety of options to choose from when it came to making a decision on which repair to make.My 23 year old furnace needed replacing. Financing was quick, and easy which resulted with a quick turn around for heat. Wickstrom provided space heaters for the interim, and was able to get it changed out within days.I highly recommend Wickstrom Plumbing. -
Review 125 (2024-09-24 - Rating: 5)
Farris was very nice and did an excellent diagnosis of our plumbing issues. -
Review 126 (2023-12-05 - Rating: 5)
Andrew explained step by step each process. He was professional, friendly, and knew his stuff. Every question was answered promptly and knowledgeably. Chad was also a fund of information. Plus they love the military which was much appreciated by my husband and I. Bonus is a recipe I wrangled out of Andrew. I highly recommend these two technicians and Wickstrom. -
Review 127 (2023-04-24 - Rating: 5)
I had a fantastic experience with this company. First off, let me say Chance, Cody & the whole excavation team were awesome dudes, very professional and got the job done QUICK! My main line to the city was damaged and needed replacing. They had to remove sidewalk and excavate the asphalt and were able to get me reconnected to the city line in 1 day. You take toilets and showers for granted until you have to relive yourself at local gas stations and stores 3+ times a day. They were able to get the street filled and make it drivable by day 2.Im going to name drop here, we first called Roto Rooter. They quoted me $38k for the repair which seemed asinine. We checked with some others and finally Wickstrom came in the lowest at $14k, half the price of the competition. I was floored at the price difference, and in the end am happy that I chose them because they did a real bang up job. Even the lady in the office that I dropped my check off to took care of me quick and was very nice to chat with, I didnt catch her name. I will recommend Wickstrom to anybody and everybody that needs plumbing services. -
Review 128 (2023-11-29 - Rating: 5)
Chris Funck has been exceptional in finalizing improvements to our basement and water heater installation. He is one of the nicest people I have met. He and Mason finished everything today and went above and beyond to do a great job. -
Review 129 (2024-03-13 - Rating: 5)
I had the pleasure of interacting with Farris and Chad today. They were very respectful, excellent at explaining the issue at hand. I would without a doubt recommend Wickstrom to family and friends because of this interaction today. -
Review 130 (2024-03-19 - Rating: 5)
Chris F was on time very thorough and ask us questions. His personality was awesome and polite. Would love to have him back to do our inspection. -
Review 131 (2024-01-08 - Rating: 5)
We just had an outstanding experience with the install of our new furnance. It started with a routine check-up for the furnance system by their tech`s Cody and Andy. They found an unsafe component in the system with a very detailed inspection. They also mentioned getting a second opion if we had any doubts or addition questions in their findings. Their sales person Doug, then explained all of our options for repair or replacement and set up an install for the next day and even offered alternative heat source for that evening. Install the next day by Evan and Jake was quick and clean, they reviewed operations and answered questions. They also set up an install inspection for their work, so evevything was double checked. Austin and Ben then came out and reviewed the install, double checked readings and ask if we had any questions. This experience was a great example from start to finish of outstanding, old fashion custom service which is hard to find these days! -
Review 132 (2022-12-22 - Rating: 5)
Yesterday morning, 12/20/22, I turned on the shower & went to pour a cup of coffee while waiting for hot water to reach the master bath. I was shocked to discover ice water!! Called Wickstrom Plumbing immediately and the technician responded on time. Carson was very professional and quickly determined the problem. He made the repairs in approx 3 hrs including testing to be sure all was well. That night, I ran water in the kitchen and discovered slow flow at the sink so I called to leave a message requesting a recheck today, 12/21/22. Carson contacted me midday when I got off work and he promptly determined the problem which was silt & debris that had flowed through the lines which is a common occurrence for the type of repairs he had to make. Clearing the faucet & filter took only a few minutes and all was well. I appreciate Carsons dedication to his customers, his skill and prompt response. I have used Wickstrom Plumbing several times. I highly recommend their skilled technicians and professionalism! Jan B. -
Review 133 (2023-12-20 - Rating: 5)
We have been Wickstrom customers for at least 22 years. They are knowledgeable and friendly and remain so even as they grow. Our last service with Austin and Andy was typical of the helpfulness we have come to expect. -
Review 134 (2023-03-30 - Rating: 5)
I cant say enough about the efficiency, courtesy, professionalism and care the Wickstrom team shows. When I need their help, I know from the moment I call and speak to Rochelle, Kelly or Helen, I will be taken care of. Any of the team that have been on my property, Cody, Sam, Colton, Max or Brandon -- are all excellent technicians. They treat me and my property with respect and care. They communicate with me through the entire process and advocate for whatever is in my best interest. Thank you Wickstrom for the great service! I recommend you highly!!! -
Review 135 (2025-01-02 - Rating: 5)
Once Chris and Josh arrived they were friendly, knowledgeable and very professional. It was a pleasure doing business with Wickstrom Plumbing and we will definitely use them in the future. -
Review 136 (2023-08-27 - Rating: 5)
These guys are awesome! Especially when In an unexpectected moment. Kelly really got the ball moving so did not have to be without water a week. Having that peace of mind of having insurance for when a broken water line is covered by Home Serve. Even more relieved that Wickstrom is top notch to handle the job. Being the second time this has happened. So grateful problem was fixed in a very timely manner! Thanks Chance and Cody! Very much appreciated❤️🌻 -
Review 137 (2023-10-23 - Rating: 5)
The Wickstrom Team just restored a water main from street to house across a large property without destroying the trees and landscape in the process! Im not on location to help (no water) so my partner had to rely on them to get the job done. She said theres no going back and refuses to work with me in the future.She was most appreciative of the diligence, hard-work, and overall niceness of the guys that spent a week getting a challenging problem solved: Garrett, Max, Brandon (who patiently explained things!), Trent, and Colton, thanks again for the great work! Seems well be calling you for any future needs. -
Review 138 (2023-02-09 - Rating: 5)
My furnace totally went out in February and after calling the office I was told they would try to get someone out as soon as possible but it was pretty far into the day. However, it wasnt that long before I got a call that someone would be out that day to evaluate the problem. They were out sooner than I was told but my part was a specialty part and they had to order it from out of town so as the weekend was coming up, they left me a heater and would be back on Monday to fix the unit. Sure enough, they were there on time Monday fixed my furnace better than it had been fixed the year before, gave me a great price for the fix and a warranty. They were very efficient, friendly and professional. From the time I called in to the office to the time Austin and Kyle left my house I knew I was in good quality hands and that my furnace was finally really fixed. Thank you Wickstrom for making me feeling so at ease with all your service. -
Review 139 (2024-01-22 - Rating: 5)
1/22/24 Randy and Evan conducted a furnace and duct work annual inspection at my home. Very professional and courteous techs , completed a thorough inspection, advised what improvements would be able to improve the overall performance of my existing system, and what was operating well. Thanks and looking forward for the scheduled advised upgrade. -
Review 140 (2023-12-29 - Rating: 5)
Wickstroms response to replacing my main shutoff valve into my very old house has been so quick and painless. Chris F. showed up slightly early this morning for the appointment and within an hour has completed the job and we are back up and running. Thanks, Chris! -
Review 141 (2023-10-12 - Rating: 5)
Austin and Andy came out to our house and diagnosed and quickly fixed our gas fireplace. We had some one come out last winter and they couldnt figure it out. So we finished the winter season last year with no fireplace. I should have called Wickstrom first! 5 stars! -
Review 142 (2023-06-22 - Rating: 5)
So far we have had Blake come out to my home, and Cole another time. Loved them both. They were very knowledgeable, personable, and worked very hard. Both Blake and Cole were also, so respectful of our property and made us feel very at ease. I would reccomend your company to anyone. Thank you. -
Review 143 (2023-11-09 - Rating: 5)
I was initially impressed with the professionalism of Wickstrom’s website and Facebook page, and then when I called for an emergency plumbing repair, they were so professional. They sent someone out within a few hours. Bo Dehart, the technician who came to work on our house, was extremely knowledgeable, polite, and professional. He fixed the problem right away. I’m so impressed and happy to have them to call the next time I need help! Very highly recommended. -
Review 144 (2023-03-11 - Rating: 5)
We are new members of the Wickstrom family. We are very pleased with every aspect of their services. We have had done the whole house plumbing inspection. The whole house HVAC inspection. The Furnace spring/winter inspection. We have had one plumbing repair. One furnace adjustment. We are having the new Halo water conditioner system installed and our old water softener removed on Wednesday 3/15/23. All this in less than 10 days! My bride and I have had multiple interactions with the office ladies and 3 different service techs. To date ALL have been VERY professional, yet personable. Willing to patiently help us work our way through the maze of questions. Special shout out to Austin, Mason, Tyler and Rochelle! As new Premier Members, we look forward to many years of relationship building as we finally begin to feel confident we have a trustworthy, competent service company watching over us. -
Review 145 (2024-11-08 - Rating: 5)
Farris came over and was very friendly, got the job done professionally, and we even had a few good laughs!! Thanks guys. -
Review 146 (2023-03-02 - Rating: 5)
Our furnace went out at the worst possible time. Doug was great to talk to and came out right away to provide a full inspection for our needs, which ended up being a new furnace. The team was here within the week to complete the work. It was completed timely and professionally. This is our 2nd interaction with this company and the experience was just as great as the first. Every single person weve been in contact with at this company has been great to work with. Highly recommend. -
Review 147 (2023-08-25 - Rating: 5)
Austin and Evan were very educational about our air conditioner and HVAC. They were professional and friendly. They did an excellent job cleaning our air conditioner. We are very excited about the new phenomenal aire system they have installed. They gave us a great deal for it. Thank you so much Wickstrom! -
Review 148 (2024-10-07 - Rating: 5)
Plumber introduced himself and went about his business efficiently.He was very pleasant. -
Review 149 (2024-10-04 - Rating: 5)
Farris was amazing and took care of a family member for me. Highly recommend! -
Review 150 (2023-12-11 - Rating: 5)
Wickstrom has been a great company to work with. In my experience, quotes/estimates have been higher than competitors. The quality of service we received from the various team members has lead us to go with Wickstrom for services. -
Review 151 (2024-07-11 - Rating: 5)
Wickstrom replaced my heating and cooling their replacement cost was reasonable their work was exceptional attitudes were wonderful I highly recommend them -
Review 152 (2023-04-25 - Rating: 5)
My second time using Wickstrom - first time they went above and beyond for me on a plumbing repair job when insurance didnt pay like they said they would. This time around, Cole was quick, thorough and professional, and did a great job. There may be cheaper plumbers out there, but you get what you pay for! Highly recommended. -
Review 153 (2024-06-25 - Rating: 5)
Cole & Chris did an amazing job installing my Halo 5 water purification system! Great customer service! -
Review 154 (2023-08-15 - Rating: 5)
We had Cole come to the house to give a quote on a leaking hose in the front yard causing the water bill to be super expensive every month and he was so nice and friendly and professional. Cole was done with the job faster than I was hoping. He was the best looking plumber I’ve ever seen☺️ I might just break another hose just for him to come back! If you need any plumbing done he is the one you want! Thank you Cole 🤍 -
Review 155 (2022-10-15 - Rating: 5)
We contracted with Wickstrom to install a water softener at our home. We were very pleased with Carson, the technician who supported us. He was person who initially came to our home to review the install details, develop and prepare the proposal, and finally complete the installation. He was very professional, clear in his explanation of the project, and completed the work on time with little disruption. A very positive experience for us. We would highly recommend Wickstrom and Carson for a plumbing project. -
Review 156 (2024-05-28 - Rating: 5)
Have had Colton and Ben out for maintenance issues and they both went beyond what was expected. Wickstrom will be my first call when I need plumbing and hvac service. -
Review 157 (2024-05-06 - Rating: 5)
Chris and Preston provided exceptional customer service when installing my two new toilets. I highly recommend Wickstrom plumbing!!! -
Review 158 (2024-04-19 - Rating: 5)
Chris funk came and did an inspection on our plumbing and recommended replacing our faucets in the bathrooms and kitchen now that we have the water purifier. He is always so friendly and grwat at communicating all the details and is so good with my special needs daughter. She is non verbal and just follows him around watching what he is doing -
Review 159 (2024-04-19 - Rating: 5)
Had an inspection and tune of our furnace by Randy and Ben. Both were very professional and answered a bunch of generic questions I had about my system. They were also able to recommend some upgrades we wanted for our house. -
Review 160 (2024-02-26 - Rating: 5)
Chris F with Wickstrom plumbing was very professional, very knowledgeable and explained our water damage and repair completely. He was also very nice. -
Review 161 (2023-02-14 - Rating: 5)
Great awesome company. Very affordable! From start to finish they had my water leak detected and fixed within 3 days. They have the 6-ft hole dug within minutes. Knowledgeable, fast, professional, and literally the best insurance company that Ive seen so far! Thank you to Colton, Brandon, and Farris! You guys are awesome!!! Outstanding customer service!! -
Review 162 (2022-04-09 - Rating: 5)
We have worked with many, many different companies in town over the past 25 years and are thankful to find Wickstrom. We have used them for sewer repair, AC installation, and furnace repair over the years. Our most recent experience with Wickstrom involved having our plumbing, water heaters, and AC system checked and maintained. We worked with Stew, Chris, and Wyatt yesterday and appreciated their professional expertise and personal interaction with all of them. They truly are the very best in the business in addition to being honest and ethical. We appreciate everyone there from the office to the field workers and are so thankful to find the friendly Idaho service and excellence we have come to appreciate. They take the time for us and the time to do the job right at a fair price. -
Review 163 (2024-03-28 - Rating: 5)
Chris and Luke came by and quickly reinstalled my water heater and water softener today. Very quick and easy. Chris even helped me refill my water softener with the salt pellets.Thank you Wickstrom!Eric -
Review 164 (2024-05-08 - Rating: 5)
Wickstrom I know you only have 5 stars on here should be more;excellent work and service won’t leave until the job is done. Thank you Farris Lind you were trained to go above and beyond. RJR -
Review 165 (2023-10-31 - Rating: 5)
Farris, was my tech today. He showed up on time, was very polite and professional. Fixed my drain quickly. I would highly recommend him and Wickstrom plumbing. -
Review 166 (2024-06-01 - Rating: 4)
Great experience with Preston. He was knowledgeable and gave me all the options with no sales push. I had some trouble with scheduling. -
Review 167 (2023-03-27 - Rating: 5)
Blake was the technician that came out to gives us an estimate. Blake was very professional. The fact that they where able to come out same day and earlier then expected was a plus. Blake also told me about their HVAC and plumbing plans. I will be calling in the future to set that up. Wickstrom thanks for sending Blake out for our service. My thanks to Blake for explaining what I need in terms that I understand. Great Job THANK YOU,Jan -
Review 168 (2022-05-17 - Rating: 5)
We moved into a 100 year old house. We quickly became aware of all the plumbing issues. The first emergency visit Chris and his helper Doug came out, they got it that situation handled quickly and efficiently. We rescheduled to have them redo all of our down drains and main stack I believe (and a few other little projects) again Chris and his helper Carson were FANTASTIC. They got it all done today and helped straighten a lot of stuff out for us. I couldn’t have asked for a more friendly and professional company to come into my new home.I would 10/10 recommend Chris to anyone in the area. -
Review 169 (2023-04-21 - Rating: 5)
Farris came out right away and went above and beyond in service. My husband has been banging his head for two weeks with his auger machine, so Farris was a blessing when he pulled that shredded t-shirt out of the drain clear to the street! The amount charged was very low for the service we got, thank you! I will recommend your company from now on. -
Review 170 (2023-03-01 - Rating: 5)
Chris did an excellent job yesterday! A++++!No rock was left uncovered. Chris was very thorough with his findings. Bravo Chris, thank you. Always a pleasure to work with you. Wickstrom plumbing, heating and cooling, does a great job.I can always depend on your company.Thank you Mrs. H ; ) -
Review 171 (2022-01-26 - Rating: 5)
Have used Wickstrom a couple times now, this last round for the maintenance and cleaning of our furnace/AC system. Chris and Austin were on time, very professional, and very patient with the puppy we just adopted! :) The did the maintenance and suggested some additional work, a couple items I had them do and a couple I just did myself, but they were candid and upfront about costs and potential issues so I could make my decision and did so with no pressure. Last summer they came out to fix a clogged drain line that caused our AC to not cool in August! Both visits have been outstanding, nice to see and receive top notch service and repair. Great work all! -
Review 172 (2025-01-02 - Rating: 5)
Thomas was great! Knowledgeable and on time! Thank you! -
Review 173 (2023-11-09 - Rating: 5)
As always, excellent service and incredibly helpful and knowledgeable technicians. We had Randy and Ben today and they were simply amazing. Professional and personable and did an efficient and thorough job. Thank you Wickstrom! -
Review 174 (2023-10-07 - Rating: 5)
Technician Austin Miller came out ahead of schedule for an emergency repair on a 103 degree day. He was personal and over the top professional. Diagnosed and fixed in no time at all. Very great work and tech. Will be using for future problems and will recommend personally every single time. -
Review 175 (2024-10-03 - Rating: 5)
Chris provided excellent service and I will use Wickstrom again! -
Review 176 (2024-12-18 - Rating: 5)
Harley was very thorough and a pleasure to have in the house. -
Review 177 (2023-02-09 - Rating: 5)
I bought a house that was a flipper, so needless to say there have been some issues. Wickstrom Plumbing has come out 3-4 times concerning my furnace and each time have been very nice and professwional. The last technicians to come out, Kim and Kyle, were great to work with and very helpful. Thank you! -
Review 178 (2024-11-01 - Rating: 5)
Farris and Jake worked to resolve the issue. They were professional and knowledgeable. DG -
Review 179 (2023-07-25 - Rating: 5)
Wickstrom showed up on time, the technician was knowledgeable and thorough, and, while coming out to provide a free estimate, discovered the problem had been misdiagnosed by the previous two plumbers who had come out. He solved the problem in the process of doing the work for the estimate.This was better outcome than we could ever have hoped for, and we are beyond satisfied with their service!! -
Review 180 (2024-03-28 - Rating: 5)
This is the second major service I have had Wickstrom Plumbing Heating Cooling complete for me.Rachelle from the Main office has been extremely pleasant to work with, she understood my stress level was always calm and very helpful for me and my insurance claims adjuster.She had great internal communication with her team so that I could get help and answers if and when she was out of office.Her team associate Kayla also extremely pleasant had a few contacts by me and knew exactly what was going on and how to help and support me.At the onset, Beau came out to investigate my issue took his time worked tirelessly to find the Root of the problem, Pun intended.He discovered my sewer line was completely clogged by roots.I Reached out to Rachelle again and she as mentioned worked with myself and insurance to get my insurance claim started.Day 1 of my entire sewer line requiring replacement I had the pleasure of Max & Trent show up 3 consecutive days to perform this enormous task replacing 90 feet of sewer line.They waisted no time represented Wickstrom plumbing as if they were the owners.For the next 3 days of snow falling rain mix and frigid temperatures Max and Trent pushed through to complete the service and every evening they made a temporary service connection to allow my wife and I the ability to use water for all things necessary.It would be unethical to poach Max & Trent for hire where I am employed, but if these two men ever needed employment they would be welcomed with open arms.Max Trent Rachelle and Kayla, Wickstrom Plumbing is extremely blessed to have you all on their team.Last but not least Garrett Wickstrom went above to help me and came by to Thank us for the repeat business and insure all concerns were taken care of.I will always know who to call when I need a Plumbing Heating and Cooling service.Warm Regards,Dan & Loretta J. -
Review 181 (2023-09-22 - Rating: 5)
We recently had an issue that needed to be tended to as soon as possible and they showed up right away! Matt, Colton, Kody, Trenton, and Chase H were very professional & got us taken care of quickly & efficiently. They were very informative & knowledgeable. We highly recommend doing business with these guys! -
Review 182 (2023-08-11 - Rating: 5)
Cole was amazing! He was personable, professional, efficient, and took the time to explain everything he was doing. He was early to our scheduled time and very easy to work with. Value for our money was well worth it. -
Review 183 (2023-02-13 - Rating: 5)
Thank you! This company has actually been the best company possible! The greatest customer service that Ive ever had to be honest. Everyone that came to my house to help me fix my water leak has been respectful and knowledgeable. They have been on time and here to answer any questions that I needed answered. I seriously cant say enough good things. Going through this company was the best decision I ever made. Thank you Colton wickstrom for locating the leak and to Max Anderson that responded to the initial call. You guys were awesome and very respectful, knowledgeable, and so helpful during this horrible situation. Thank you all -
Review 184 (2024-05-09 - Rating: 5)
Andy P came out for a service check on our air-conditioning unit. Andy was very thorough and explained everything. I would highly recommend Wicksrrom! -
Review 185 (2024-08-05 - Rating: 5)
Kyle Miller us knowledgeable and a great problem solver. Very professional as well.Thank you for the great service. -
Review 186 (2023-11-07 - Rating: 5)
Wickstrom is amazing! They communicate well, fair priced, and do great work! Special thanks to Randy, Ben, Jacob, Evan and Kyle for hooking up my shop heater. You guys rock! -
Review 187 (2023-04-17 - Rating: 5)
Had Austin come out and do a full service on our HVAC system. He was great at explaining everything he was doing and looking for. Told me about potential issues in the future and cost to repair them. I will recommend Wickstrom in the future. -
Review 188 (2022-03-28 - Rating: 5)
We had some drainage issues with our sink and tub and Wickstrom was quick to reach out and schedule a time to come and look at the issue. Chris and Carson came out to look at the issue and fixed it same day, and were very polite and professional! We dont wear shoes in our home and they came prepared with booties! 10/10 definitely recommend!! -
Review 189 (2023-03-02 - Rating: 5)
Loved interacting with Colton,Kody,Sam,&Brandon during their dig up for a main waterline repair in my front yard! Very caring and professional. The back fill of the holes to the fixed pipe was 2 days later after an inspection. Did an excellent job getting the new line under my driveway without much issues! Thanks guys!!!! (Wouldve liked a phone call on Wednesday to let me know that they were coming on Thursday, but was thrilled to get it finished before the weekend!)😁😁😁👍❤️ -
Review 190 (2024-02-15 - Rating: 5)
Cole was wonderful to work with! Very detail oriented, courteous and professional.Wickstroms is topnotch in comparison to anyone else in the Treasure Valley!! -
Review 191 (2022-03-28 - Rating: 5)
Austin did a wonderful job, very thorough at explaining everything and took the time to make sure we understood. No high pressure sales...Installed a new furnace/air conditioning system for us in November/2021 and it runs beautifully no problems. He serviced and tested the system for us today as well as a family members air conditioner. Hes very pleasant to work with and we would highly recommend. -
Review 192 (2024-06-30 - Rating: 5)
The technician was very professional and courteous. He performed the necessary plumbing inspections in a timely manner. -
Review 193 (2023-11-21 - Rating: 5)
Farris was on time and very professional. If he comes to fix your pipe problems, consider yourself lucky.He was very thorough and got the roots out of our drains. -
Review 194 (2023-04-30 - Rating: 5)
Blake was professional and Bernie the doodle loved him. He was thorough and explained what he was doing throughout his inspection process. We feel confident that he has inspected throughout and did find a leak in the crawl space that we weren’t even aware of. He answered our questions thoroughly even though it slowed him down. I look forward to dealing with again next week. Blake if you’re done by 3:00 we’re going camping. No pressure 😅 -
Review 195 (2024-03-22 - Rating: 5)
Farris did a great job providing clear information , fixing my immediate issue and provided clear information for next steps. Look forward to working with Wickstrom in the future. -
Review 196 (2022-09-23 - Rating: 5)
My name is Austin one of the founders of UNITED TINY HOMES.with my company we strive to give the very best customer service with all the houses that we provide to the clients that buy homes from us.We have a client that has had a water heater fail and needed asap service to get them hot water out in cascade ID,I have been on the phone with multiple plumbers all day and getting the run around and dealt a great time waisted from every company and i was beginning to think i needed to fly out and take care of the matter myself.then i called WICKSTORM, i can tell you from the very first moment i got on the phone call miss Rochelle, and she answered the phone and listened to the hectic stuff i have been dealing with and took great care in understanding my demand for excellent customer service to our clientele.she then assisted me in telling me about the technician that would be assisting my client and assuring that they would be taken care of as soon as possible. as this needed to be handled in a timely manner.she was extremely polite and explained everything from how the conduct business with third partys like myself and how the install process works.needless to say if she was closer to me i would have asked her to come work for me because amazing customer service is extremely hard to come by.i would recommend WickStorm just based off of the customer service value that she has presented me today.absolutely 5 star service.looking forward to hearing from Garrett, Rochelle and anyone else that works for a company that cares as much about taking care of people the way that they do.cheers guys,you have won my vote.