Express Plumbing Heating & Air
Located in Nampa, Idaho
Address: 3207 Garrity Blvd, Nampa, ID 83687, United States
Phone: +1 208-505-0785
Rating: 4.9
Services
- Identifies as women-owned
- On-site services
- Language assistance
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Repair services
- Gender-neutral toilets
- LGBTQ+ friendly
- Transgender safe space
- Appointment required
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Air conditioning system supplier
- Air duct cleaning service
- Furnace repair service
- Heating contractor
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2025-01-02 - Rating: 5)
Tyler Wentz was fantastic! He notified me when he was on his way, was professional and courteous, and really made the experience a stress-free and pleasant one. I highly recommend him and express plumbing based on the service I received. Thank you very much! -
Review 2 (2024-12-11 - Rating: 5)
Last week we had a plumbing issue in our kitchen. We contacted Expressed Plumbing and Heating and they were fantastic from the first call. They sent out Andrew Perucca who was friendly, professional and knowledgeable. I really appreciate his service and recommend him and Express Plumbing for helping us after Thanksgiving. -
Review 3 (2024-12-04 - Rating: 5)
Alex was fantastic. He was incredibly helpful, generous with his knowledge and advice, and most of all a really good guy. While I hope I dont need a plumber again anytime soon, if I do , my first and only call will be to Express Plumbing. Would highly recommend! -
Review 4 (2024-10-17 - Rating: 5)
Nolan was dispatched to my home to examine two plumbing situations, unrelated,. He arrived on time, and it was discovered that he was a very pleasant young man that knew exactly what needed to be done and how to do it. We went through the options and secured the necessary financial assistance to be relieved of these plumbing issues. He worked quickly and efficiently and I was very impressed with everything about him. I would recommend Express Plumbing to anyone in need of a plumber. My second time to use this company and they do not disappoint. -
Review 5 (2024-12-18 - Rating: 5)
We were lucky that Express was the company that answered our call to help. I am naturally weary of companies, however, Express did not disappoint. Todd was the first technician out to my home and he set a high standard for the rest of the company to meet. He was kind, knowledgeable and patient. Quite a few times I forgot this was a business transaction as it felt as if I was visiting with a friend. I warned Todd, the rest of the people I encounter better be cool like you. Especially since we needed to replace our whole system. Enter Ryan, he meets us on a Saturday morning, where we have a rambunctious toddler running amuck. Again, another friend seemed to enter our home. He was equally kind, knowledgeable and patient. Then comes install day, for full transparency, a reschedule was required (1 day delay) which was no big deal as the main office contacted us in advance to keep us informed. The gals over there are also lovely. Over the 2 day install, Rickey, Stetson, Derek and Jamie all spent some time at the house. Any interaction had with them was pleasant. They worked around me as I work from home. They were courteous and communicative. I felt bad for the technicians, as they were stuck at our house until at least 7:30 PM the first night and 8:30PM the second night. They were apologetic but still maintained their professionalism and never changed to a negative attitude, despite the long hours. I appreciate the entire team at Express, we were taken care of timely, thoroughly and with a smile the whole way through, which is more uncommon than I’d like to acknowledge these days. In one of my conversations with Ryan, he said the whole company as a team will work together to take care of their customers and I’m grateful that we got to experience this sentiment in action. -
Review 6 (2024-10-01 - Rating: 5)
Just want to say that Todd M with Express Plumbing, Heating and Air was outstanding. He made a quick and honest assessment of the job. He even pointed out past work done by other contractors that needed to be fixed. He was very professional and an all around nice guy! He even negotiated with his boss on the price since I am a disabled veteran! What a great asset for the company and the customer! I highly recommend him and Express Plumbing, Heating and Air!!!!! -
Review 7 (2024-11-20 - Rating: 5)
I called Express Plumbing Heating & Air yesterday reference a leaking hot water heater. Dylan Arteaga arrived earlier today and quickly discovered the issue and repaired it. She was super nice and very professional. Fingers crossed that we will get a few more years out of the hot water heater. The scheduler (Aisha) was also super nice and accommodating. -
Review 8 (2024-12-19 - Rating: 5)
Had an issue with clogged drains in our kitchen and bathroom. Nolan from Express Plumbing Heating Air arrived and took care of both drains. He showed me what was blocking them. Great job! Friendly and knew his stuff. Will use there service in the future if needed. -
Review 9 (2024-12-22 - Rating: 5)
Tyler came out to service/educate me on my iron reduction water system. Great communication skills, super knowledgeable and very helpful. Would def recommend Express plumbing Heating and Air. -
Review 10 (2024-12-02 - Rating: 5)
Express Plumbing came out the same morning that we called . They gave us a comprehensive quote, were able to install a new water heater, and did it all in a friendly and professional manner. We would definitely use them again and recommend their services to others. -
Review 11 (2024-11-19 - Rating: 5)
Cole was extremely knowledgeable about our heating unit. He was methodical about his work. The pictures were very helpfulHe answered all our questions. He was careful moving around the house. I would highly recommend him -
Review 12 (2024-11-01 - Rating: 5)
Very professional and had our furnace replaced in a timely manner.Ryan Urch helped us to set it all up with affordable financing. Very awesome to work with. I highly recommend Express Plumbing heating and air. Our go too from now on! -
Review 13 (2024-11-21 - Rating: 5)
Great service. Very thorough. Technician Cole Derby was well spoken, did great job going over everything and left our mechanical room cleaner than when he arrived. -
Review 14 (2024-10-16 - Rating: 5)
I’ve had very good and reliable service from Express Plumbing Heating and Air. Every time they’ve come out, I’ve had no complaints. I would definitely ask for Cody to come again—he’s very professional, cleaned up after himself, and is really a nice guy. Tyler was here today and also very professional, friendly and a hrd worker. The office staff is also very friendly. -
Review 15 (2024-11-11 - Rating: 5)
Keith with Express Plumbing was quick and efficient. He informed us every step of the way on the process and next steps. He was knowledgeable and provided excellent customer service. -
Review 16 (2024-12-18 - Rating: 5)
Express Plumbing heating and air is simply the best. Their tecnition Cole was very thorough, kind and courteous. He took the time to check everything and explain his findings with pictures and simple explanations. -
Review 17 (2024-09-22 - Rating: 5)
Called Saturday morning as a computer search showed Express was one of very few plumbers available on Saturdays. Phone staff courteous and added us to Saturday work order between noon and 5:00pm same day. At 1:30ish technician called ahead and arrived shortly and introduced himself, pulled on shoe covers and got right to work.Clean, professional, very courteous and efficiently solved the problem.I would recommend Nolan, and Keith, and this company. -
Review 18 (2024-11-14 - Rating: 5)
The best service Ive had in a long time. Great personality and excellent work. I highly recommend.💜. Give Express plumbing a call, you cant go wrong. -
Review 19 (2024-08-14 - Rating: 5)
Same day service! Tyler was friendly, professional and genuinely great to have working at our house. I would highly recommend Express Plumbing Heating and Air. They kept me updated on arrival time and called to inform me of a slight delay with apologies. Truly great to have thoughtful customer service. -
Review 20 (2024-10-16 - Rating: 4)
Good work. The technician was very friendly and helpful. I will say because of my emergency, I had them replace the water heater. Sadly, I did contact the installation company of my water heater after talking to the builder of my home. Just after a quick phone call, Prime Plumbing said they could do it for about half the cost. In an emergency situation, I read the reviews of Express Plumbing, and with the good rating, I went with them. They do good work from what I can tell, but it is on the expensive side. But I do want to say they do have very friendly and knowledgeable workers. -
Review 21 (2024-08-14 - Rating: 5)
Tyler was great. He would go into detail about the installation process, of which we had several, and explained how the RO system works and what is required from us to maintain the system. He is very knowledgeable and answered all our questions. When there were problems with some other installations we had done. He always consulted us before continuing. When the shower plate was a little small he gave us the option of trying to dap the gap or to buy a larger plate. Of course we opted for the larger plate and he took the time to pick it up for us so that he could finish the installation on the same day.We would highly recommend this company for all your plumbing needs. -
Review 22 (2024-04-04 - Rating: 5)
Jose was VERY friendly and VERY professional. He left our septic tank VERY clean. He did a very nice job at his work! He was on time, steady with his work, fast paced. Our interaction with Jose was amazing overall!! I am a highly satisfied customer! Thankyou Jose! You’re appreciated! 10/10!! -
Review 23 (2023-05-13 - Rating: 5)
Carson and Simon did an awesome job with a new sink, water filter system, faucet and dishwasher installation all in one! The whole team was so professional and communicated the arrival times and estimated completion timelines and I felt that they truly valued my time. I didn’t need to wait around for them to arrive, they told me well ahead of time. Carson kept me informed along the way and went above and beyond my expectations. Simon fixed an issue he saw that could have been a big problem down the line in my crawl space at no extra charge, what a huge service! They worked as a team and were so smart to coordinate with the countertop installers to ensure my faucet placement and handles functioned properly! They pointed out the spacing was a little tight and gave me options to fix it, saving me from finding out the hard way! Carson had a great attitude when the job turned out to be much more work than I anticipated and I appreciated them sending and extra person to still get it done quickly. His attitude and kindness made me feel confident they would take care of my home and keep my family safe! Really appreciate the teamwork and how they deliver the best service so smoothly! -
Review 24 (2024-09-11 - Rating: 5)
Express has done it again with stellar service from Dylan and Alex. Our water heater(s) went out. We called in the morning and they came out and replaced both tanks in one day. So pleased with the service. Thank you!!! Highly recommend Express to anyone! -
Review 25 (2024-11-13 - Rating: 5)
Alex P. from Express Plumbing worked on our kitchen sink/disposal; he was professional, friendly, and I was very happy with the service he provided for our home. Would recommended their services to anyone. -
Review 26 (2024-12-17 - Rating: 5)
Tech was awesome. Very friendly and real easy to talk to. Gave all necessary as well as any extra information needed for any customer to feel satisfied with the job. -
Review 27 (2024-09-26 - Rating: 5)
Wes (John) Walker was our Plummer he was very nice and kind He explained everything to us in an easy way to understand. Got our problem resolved very quickly. I would recommend this plumber to everyone. -
Review 28 (2024-10-29 - Rating: 5)
Tech for furnace was top notch. So was the guy who pumped our septic. Very knowledgeable and professional.Customer service at this company is the best I have experienced, every time!!! -
Review 29 (2024-11-19 - Rating: 5)
Tyler and Ricky were great...professional, informative and easy to work with. The yard clean up was well done too. Thank you guys for your work! -
Review 30 (2024-09-03 - Rating: 5)
Express Plumbing was very easy to work with and communication was great. Nolan was very professional, polite, and thorough with his work, even doing extra than what was on the initial service call. -
Review 31 (2023-05-18 - Rating: 5)
Its a long review, but this was a large job, and this company is so great to work with.We had our water heater leak out onto the raised box and through the wall into out master closet. The employee that came to assess the situation was on the ball and gave us clear information on what would be needed while making room for our desires, and budget. He was honest and listened to what we wanted.We had planned on an entire new HVAC and water heating system replacement anyways, and got the whole package through Express Plumbing Heating and Air in Nampa. The company was very flexible with options for replacement units, and payment financing.Every employee that came into our home was respectful and communicative with us. We had so much going on with remediation workers, dogs and work that they had to repeat themselves more than a few times. They did so happily. They had to work around other companies that were here, and were the better company to deal with. They were very patient with the fact that they had to wait on the other company to access our crawl space.(The remediation company was trying to steal their work, too, when Express recommended them to us :I S.M.H. )Elyse, one of the HVAC team, was a hard worker and very respectful of our home. She communicated with us well and was patient and apologetic when we had to get by, or walk through her workspace. I was trying hard not to be in THEIR way... so I really appreciated the level of respect we received from her and the rest of the crew.This team had a new AC unit, furnace, tank-less water heater and water softener system installed, plus a fix of a sewage drain pipe, all done in less than a day and a half. There was obvious emphasis on doing the job right, and within code. These guys, and gal, went above and beyond, got the job done quickly and left things cleaner than they were when they arrived....we highly recommend Express Plumbing Heating & Air. -
Review 32 (2024-09-10 - Rating: 5)
Dylan was so good with our territorial chihuahua! She took the time to let him get comfortable with her, which made the rest of the service easier for all of us. Well be requesting her by name next time we need a plumber. -
Review 33 (2024-11-12 - Rating: 5)
I’ve been with Express for over a year now, and switching to them has been one of the best decisions I’ve made for my home. After dealing with an HVAC company that clearly prioritized profit and acquiring new customers over serving their loyal ones, I was pretty skeptical about making another commitment. But from the start, Express impressed me, and Im so glad I made the switch.Every technician Ive encountered—both HVAC and plumbing—has been knowledgeable, professional, and thorough. This recent visit was no exception. Derek C. took his time inspecting everything, carefully documenting all readings, even when they were within range but not quite ideal. He then walked me through each detail of the system report, patiently answering all my questions and being upfront when he didn’t have a precise answer. I really appreciated his honesty; it’s refreshing to work with someone who values transparency over simply appearing like they know everything.I tend to ask a lot of specific questions, some of which were a bit outside Derek’s usual scope, but he never made me feel rushed or like I was holding him up from his next appointment. His patience and thoroughness reinforced my confidence in Express.With so many HVAC options out there, I’m genuinely relieved to have found a company I trust and would happily recommend. If you’re feeling let down by your current service and considering a change, give Express a try—you’ll probably be as pleased as I am. -
Review 34 (2024-11-17 - Rating: 5)
Todd did not quit or give up. He stayed with it until the job was completed correctly. I recommend him and his company. -
Review 35 (2024-07-06 - Rating: 5)
Tyler is a Very professional technician! He came over to inspect my air conditioning system. He did a very thorough inspection. He was also very friendly and customer service oriented. He showed me my options for maintaining my system. Thank you very much! -
Review 36 (2024-11-09 - Rating: 5)
Tony installed a new furnace and was extremely knowledgeable as well as very friendly. Thanks Tony for your hard work and for your great customer service! -
Review 37 (2024-06-22 - Rating: 5)
We greatly appreciated their prompt service during this hot summer week. Stephen Storm provided top notch service. He talked through the issues with our air conditioning system and offered helpful advice on next steps. Super friendly and professional the entire time. Thanks! -
Review 38 (2024-07-02 - Rating: 5)
We had the pleasure of having Ryan come to our home for a consultation. Not only was he very knowledgeable but he was also very kind and worked hard at finding just the right plan for our budget. Kudos to Ryan for his amazing customer service skills. -
Review 39 (2024-06-19 - Rating: 5)
Nolan was very thorough with his inspection and helped different options and prices for various repairs. It helps me plan out and prioritize what needs done. Thank you for your time and fixing the most pressing issue so quickly! -
Review 40 (2024-07-10 - Rating: 5)
Preston: Professional, knowledgeable, friendly.Decided to have the ducts cleaned in addition to the yearly maintenance, not realizing how past due the duct cleaning was needed. Preston stepped me through the process. So very glad I had this done. Would highly recommend Preston and Express Heating and Air-conditioning! -
Review 41 (2024-10-17 - Rating: 5)
Nolan did a thoroughly professional job of replacing my sink. He was quick, efficient, and thoughtful. Id call him again in a heartbeat! -
Review 42 (2024-09-14 - Rating: 5)
Dylan Arteaga was amazing. She immediately diagnosed the problem, recommended a solution and fixed the issue. It was great working with such a professional plumber. Thanks Dylan… -
Review 43 (2024-07-16 - Rating: 5)
I have to say, Simon Camargowas amazing. His customer service and knowledge made me happy that I went with Express Plumbing Heating and Air.I always like to go with a local company because they deserve the business.Express did not disappoint. -
Review 44 (2024-04-24 - Rating: 5)
Dylan was very kind, professional and clear on all her information. She was on time and I am happy with her service.Tyler came the next day to serve our HVAC unit and furnace. He is very friendly, polite and professional. Tyler gave me a lot of information on how our system is doing. I enjoyed his presence and our conversations.Thank you for everything!Todd also was very professional on the info he provided about a whole house humidifier. -
Review 45 (2024-10-06 - Rating: 5)
Nolan installed a kitchen faucet for me and did a great job.He was able to get a better price than originally quoted.This is one of many reasons that I continue to use this company. -
Review 46 (2024-08-07 - Rating: 5)
Easy from beginning to end. Simon Camargo made sure everything was done correctly and in a timely manner. He and the office kept me updated on the work. Highly recommend!! -
Review 47 (2024-07-15 - Rating: 5)
Tyler did an excellent job of idetifying the problem with our AC unit and had a replacement part in his truck which he installed in 15 minutes and tested its operation. We were very pleased with the service and his plesant demeanor. -
Review 48 (2024-07-20 - Rating: 5)
Called 2 local 24hr HVAC outfits requesting help with a broken AC during the summer heatwave. Express got to me after 2 days whereas the “other guys” were booked out more than a week. Dylan Arteaga quickly diagnosed the problem. She was professional and showed her expertise in navigating the troubleshooting process. She also didn’t mind my two little girls talking her head off while she worked. We were back up and cooling in no time. Thank you Express for being so prompt and willing to help us out! Would recommend. -
Review 49 (2024-05-10 - Rating: 5)
Had a leak from toilet into garage, Express came out quickly and got the job done. Alex and Simon were both very personable, knowledgeable and explained everything well. Price was good for the work that needed to be done. Thanks Express! Will definitely be coming back. -
Review 50 (2024-07-02 - Rating: 5)
Ben was great! Very professional and found our issues quickly. There was more going on that was causing problems than we had noticed and he fixed it all. Extremely happy with the job he did for us. -
Review 51 (2024-07-22 - Rating: 5)
New garbage disposal installed by Andrew Perucca. They came out quickly, offered many choices and prices - always courteous and knowledgeable. Have used Express Plumbing for years - sinks, faucets, tub, irrigation - highly recommend. -
Review 52 (2024-06-26 - Rating: 5)
Dylan came out to service my a/c unit when it was not working. She found the problem and explained everything very clearly as to what’s broke and why it broke. Dylan gave me three different repair options with differing prices and explained the differences well. A couple hours later the a/c was in working order!Dylan was friendly and professional during the appointment, the cats even approved. She explained what I needed to do maintenance wise to prevent this problem from happening again.I would happily use Express Plumbing, Heating and Air again and would recommend Dylan to friends and family. -
Review 53 (2024-07-22 - Rating: 5)
A/C went out during this heat wave but Express Plumbing Heating and Air was able to get someone out the same day! Simon was very helpful and knowledgeable and got our AC up and back to running in no time! -
Review 54 (2024-09-24 - Rating: 5)
Our dryer wasn’t working. Technician Todd came out, diagnosed the problem quickly and fixed it and gave us a great price five stars. -
Review 55 (2024-12-20 - Rating: 5)
Very fast and friendly service. Zack was a wonderful technician. Really appreciate the professionalism and prompt work. -
Review 56 (2024-11-27 - Rating: 5)
Earlier than expected and very respectful of my home. Explained everything in a way that I could understand and gave me some options to consider to improve the function of my system. -
Review 57 (2024-05-22 - Rating: 5)
We had our system looked by a wonderful guy named Wess and when he found a small gas leak he took the time and called his manager to our home for another opinion. They were amazing, very thorough and came back the next day with no extra charge. Mathew Adrien The office staff are professional and friendly as well. KP -
Review 58 (2024-12-19 - Rating: 5)
Zach was great! He was courteous, kind, and thorough. Just what you want in a service tech! -
Review 59 (2024-05-13 - Rating: 5)
Highly recommended, especially if you are in a time squeeze. We had a problem with water backing up on Saturday evening and we didn’t know where the problem was at. The company sent Riley Clark within 2h and after a thorough discussion on what we observed so far as well as his own investigation, he managed to identify the problem and fixed it very fast. Very professional and easy to work with. Price provided upfront, no hidden cost. -
Review 60 (2024-11-09 - Rating: 5)
I called at 5am due to our heat being out. Without any delay I had someone pick up cheerfully and said they would dispatch someone. Keith showed up and was such a huge help getting our heat back up and running! Such amazing service and response times! -
Review 61 (2024-06-05 - Rating: 4)
Had new counter tops and sinks installed in the kitchen and baths. New faucets, water lines and drains I did myself no big deal, of course none of the plumbing matched up but I did get two of the bath sinks working out of four. I gave up on the two other bath sinks and the kitchen. Called Express Plumbing midday on Friday and said they could send someone out that afternoon. Daylan showed up later that afternoon and I pointed out my issues. It took her about 15 minutes to do the kitchen and another 30 minutes to do the other two bath sinks and to check my work. Daylan was professional, friendly, fast and on time.Four stars only because Express charged $80.00 at the time of the appointment for someone to come out. Once the job was completed the service charged should have been put towards the total cost of the job. -
Review 62 (2024-04-22 - Rating: 5)
Dylan was very helpful during my last appointment. They were hear for my plumbing check and she let me know what issues to be aware of and what my options were. They were also very kind and adjusted my water heater temperature while they were here. -
Review 63 (2024-02-29 - Rating: 5)
Our hvac system had been slowly going out and we needed a new one fast. Todd was able to come out ASAP and evaluate everything. Right after, he had several options for us. We made our decision confidentiality knowing we could trust Todds knowledge and capabilities. He had us up and running with a new system installed and going by the end of the week! Huge thanks to Todd and crew! -
Review 64 (2024-09-18 - Rating: 5)
Wes is very professional, fast and great at explaining issues he has seen during his visit.. He has a great sense of humor and is real good with kids. -
Review 65 (2024-04-25 - Rating: 5)
Steven Storm was the technician who came for a thermostat issue. He was extremely helpful, friendly, and professional. We had other questions that he was able to help us and set up an appointment with an expert in the area we wanted to explore. Steven was very knowledgeable but wanted to make sure we had the expert. His knowledge encompassed many areas we had interest in. it was obvious he enjoyed his job and was constantly learning more about it. I would recommend this company and especially Steven. -
Review 66 (2024-11-27 - Rating: 5)
Alex and the crew at Express are top notch. Honest, straight forward. Tell you just like it is and options one has. -
Review 67 (2024-06-28 - Rating: 5)
Great service! My technician was very knowledgeable and gave me tips to keep my septic tank in good shape. I did not know that bleach from my laundry would neutralize the enzymes. -
Review 68 (2024-09-21 - Rating: 4)
Alex & Andrew were very friendly, professional, informative about situations & work needing done. They were thorough with their work & cleanup. -
Review 69 (2024-11-15 - Rating: 5)
Our scheduled services ce was done thoroughly and skillfully with tech taking time to carefully explain his findings in our home. -
Review 70 (2024-06-22 - Rating: 5)
Came home from work and it was 81 degrees in my house. Luckily we had low temp in the 50s that night… Tyler and Stephen helped get the unit running before it got hot the next afternoon. Customer service over the phone was nice as well. -
Review 71 (2024-12-16 - Rating: 5)
Nolan was extremely helpful and provided a rapid response to our plumbing issue with several options to resolve it. -
Review 72 (2024-10-22 - Rating: 5)
Andrew was awesome….. he encountered a few problems with replacing a toilet but he continued his efforts and walala….. great job 👍🏻 -
Review 73 (2024-11-27 - Rating: 5)
He did a good job when I needed him. -
Review 74 (2024-10-22 - Rating: 5)
Tyler went into great detail on status of HVAC system, did house check re smoke detectors, water pressure, etc. very personable. -
Review 75 (2024-05-24 - Rating: 5)
Express Plumbing helped with a few items on our inspection report. They went above and beyond to figure out a solution and I appreciate the work Gabriel and Simon did. I would highly recommend as the response was quick and work is professional. -
Review 76 (2024-05-29 - Rating: 5)
Isaiah P. is hands down the best plumber we’ve ever met. Respectful, honest and hard working.We recently did a whole house repipe, he did amazing work with his partner Geo(Giovanni) and kept the house super tidy and clean through the whole project.Every time we need Express we exclusively ask for Isaiah moving forward! -
Review 77 (2024-06-12 - Rating: 5)
Dylan did a fantastic job on my HVAC equipment. Very knowledgeable personnel and communicated very well the condition of our units. I recommend her and will ask for her for all of my HVAC needs. -
Review 78 (2024-04-05 - Rating: 5)
Wonderful service! Had a pressure and hard water issues that needed taken care of. The service tech. Tyler W. was incredibly informative, answered all questions and very thorough. He and the team of techs he brought were very respectful during installation, and professional. I look forward to working with them again in the future. -
Review 79 (2024-07-18 - Rating: 5)
EP always does a great job from customer service to techs to install. Kind and polite. Gio came out and explained everything in a manner that was clear to understand. -
Review 80 (2024-03-25 - Rating: 5)
Dylan A. did an exceptional job! She knew exactly what to do from the start even though I left a less than favorable situation for her to deal with in my shower replacement journey. She will be requested by name from us going forward to ensure things are always done properly. If you knew what was good for you, you’d request her by name also…unless it’s a call nobody would want to deal with…then don’t request her by name because she deserves better than that. -
Review 81 (2024-08-01 - Rating: 5)
Gio arrived on time and answered my questions, was polite and professional and serviced my air conditioning unit. I would recommend Express Plumbing based on this experience. -
Review 82 (2024-03-11 - Rating: 5)
We have had some unfortunate circumstances with our home build and Express Plumbing has been our Go-To since day one in helping problem solve and stay ontop of maintenance and issues over the years.Andrew P. took care of our clogged drains today. He was very thorough, highly professional and hard working. Makes swallowing the bill a bit easier when you are provided top-notch service. Special thanks to Skyler for stopping by as well. Great crew taking care of us always!If you’re looking for an honest and professional plumbing company, they are it! -
Review 83 (2024-04-12 - Rating: 5)
Express Plumbing Heating& Air is by far the best in the area. Last year they sent Levi & Max out for my urgent request. They fixed the other companies bandaid and I signed up for a membership. 4/10/24 they send out Riley C who kindly answered all my questions and thoroughly inspected my plumbing. Im very impressed with how kind and knowledgeable Riley is in addition to the follow up from the main office. I signed up for another years membership. -
Review 84 (2024-11-20 - Rating: 5)
Had a Great Experience with both of your employees Gabriel Hernandez,& Forrest Cannon!!They are Great 👍 workers,and very conscientious of their trade and company they represent!!Cole Derby Service Technician did an excellent job today!! An excellent employee you have!! -
Review 85 (2024-04-29 - Rating: 5)
Excellent thorough evaluation of my plumbing issues. Different options were presented to me. Issue was taken care of in a professional manner. I was pleased with the results. Their response time was very good. If professional plumbing services are required I recommend Express plumbing. -
Review 86 (2024-07-06 - Rating: 5)
I recently had some issues with my plumbing and Gio Hernandez was the technician who came over to my house. He was very friendly and asked a lot of questions to get down to the solution. He tried a few different techniques and fixed the problem! Thanks Gio! I would highly recommend Express plumbing heating and air for all of your needs or even if you just have questions. Plumbing issues can be worrisome l, but Gio put my mind at ease! If you need a solid plumber who is friendly, knowledgeable, and willing to find you a solution call Express! -
Review 87 (2024-03-05 - Rating: 5)
Simon is a great guy! Very friendly and knowledgeable. Whenever I need plumbing service I always call Express Plumbing and request Simon to come out. He gives me options to decide based on our needs for our home. -
Review 88 (2024-05-25 - Rating: 5)
AJ was excellent. I had a problem with the copper lines on my mini split and he was there within hours of calling. Quick, efficient, and honest. Will be using express for all my my plumbing and ac needs! -
Review 89 (2024-04-12 - Rating: 5)
Tyler initially responded, cleared our septic drain and then offered various alternatives to clear our issue. The next morning, Todd, Kevin and Tyler all responded. A short term fix was decided on and Todd then offered possible long term solutions. Extremely good customer relations, excellent knowledge and I highly recommend their services, no matter if the issue is large or small! -
Review 90 (2024-12-16 - Rating: 5)
Today 12.16.24 i had Express plumbing come out for an annual inspection of my tankless hot water unit, all pipes in crawl space, pipes under the sinks and toilet connections. Cole Derby was the tech. He was very thorough. Such a professional and personable young man. He was very knowlegable.Thank you Cole! -
Review 91 (2024-02-29 - Rating: 5)
Kevin came out to my house I have listed to do an inspection on our septic system for the new buyers. Not only did he make the buyers happy with a thorough inspection but he did discover something pertinent to its operation. As the seller, I wanted it paid for and done ASAP so I didnt lose my contract. Kevin came right back out the next day to replace the piece and split up the invoice between myself and the buyer (totally awesome being able to do that!) The poor guy was in a full monkey suit climbing down into the depths of poop hell and I APPLAUDE HIM!!! I could never!!! Both him and his helper were kind, professional, and explained everything to me. My new house will be out in Canyon County and yep we are on a septic so Ill be calling them for my maintenance. Great service and communication. Thank you!!! -
Review 92 (2024-03-11 - Rating: 5)
Express Plumbing is always so quick to respond! I had a water main break last fall, and recently a garbage disposal break. Simon has been here both times, such a respectful, kind gentleman. He gives me the repair and pricing options, reviews with me, and helps me determine the best option. Thank you! I appreciate Express Plumbing very much!Kathy Arbaugh -
Review 93 (2024-04-19 - Rating: 5)
Stephen Storm showed up to do the regular yearly maintenance on my older HVAC system. When he started going over the different plans for a complete new system to just couple repairs I had to stop him and explain I was just expecting the already covered maintenance plan today. I understood my system is old but we arent ready to replace it yet. And Stephen understood and did not pressure me or make me feel lesser. He gave me some tips I could do on my own for maintenance. Thanks I appreciate being listened to. -
Review 94 (2024-04-04 - Rating: 5)
Stephen Storm, HVAC Maintenance Technician for Express Plumbing, Heating, and Air, came out today and unclogged my dryer exhaust vent. He went up on the roof and cleared out the vent. Inside the house, he used a scrubber with an extension to thoroughly clean the inside exhaust tube.He did a really thorough job, and he’s very knowledgeable and very nice man. Highly recommended! -
Review 95 (2023-12-12 - Rating: 5)
Skyler Johns appears to be an exceptional manager for his employees. His love and knowledge for Express Plumbing Heating and Air is amazing. He is a very stand up guy, and always going above and beyond. The things he can do with pipes is phenomenal. 10 out of 10 would recommend. -
Review 96 (2024-11-13 - Rating: 5)
Zack was fast efficient and very knowledgeable I highly recommend him thanks for the service -
Review 97 (2024-10-29 - Rating: 5)
Stetson Bernert has been servicing our hvac for the past couple years and has done a GREAT job everytime! -
Review 98 (2024-07-02 - Rating: 5)
These guys are awesome! Nolan came out next day after an issue and got the job knocked out in no time! Super professional and friendly. Look no further if you need someone! -
Review 99 (2024-10-15 - Rating: 5)
I had a great experience with Toby today. Courteous and professional. Got the job done well! -
Review 100 (2024-02-23 - Rating: 5)
As always, Express has done an amazing job. On Feb 2, my CO2 alarm went off and after the fire department came out and determine it was our furnace, we had Express come out and see what they could do. Stephen came out and found it was a cracked coil. Since our furnace was 20+ years old anyway we decided to go with a new one. Ryan came out the next day and we went with a package deal with a furnace, tankless water heater, air ionizer, and AC. They were even able to fit us in on Monday. Monday morning came and Tony, Don, Dave, and Morgan got to work. Ryan had initially estimated that it might take 2 days but they were done by late afternoon. I was nothing short of impressed. They were all very professional, courteous, clean, and friendly. They answered any questions I had and were very knowledgeable. I’ve been a customer for number of years and it’s service like this that keeps me coming back. -
Review 101 (2024-06-04 - Rating: 5)
Tony was great! He was thorough with his inspection & provided insight on what to keep an eye on especially as we approach summer. He answered all my questions and was pleasant throughout the whole experience. -
Review 102 (2024-05-21 - Rating: 5)
I forget the name of technician who installed our water heater but he did a fantastic job. And Nolan also did an awesome job checking over our AC. Thorough and friendly, would highly recommend! -
Review 103 (2023-12-15 - Rating: 5)
I do not have enough positive words to describe. Every experience I have had with express! I’ve used their septic enzymes for years and on a recent situation with my drain field, I was blown away by the responsiveness, level of professionalism, communication, and follow through. This remains to be true with more than a dozen experiences with them, and spans from their customer service representatives all the way to the technicians. Working with companies like this, gives me hope that there are businesses with integrity out there. My specific comment to the company is you hired the right people and keep up the good work! To consumers, I hope this review encourages you to find help for your plumbing needs! -
Review 104 (2024-11-08 - Rating: 5)
Fantastic work on the furnace!!Simon (and Nolan) were very friendly and professional!! Highly recommended!! 😊 -
Review 105 (2024-06-11 - Rating: 5)
Geo from Express Plumbing did a terrific job servicing my HVAC today. He was a personable technician with an attention to detail. -
Review 106 (2023-09-12 - Rating: 5)
Super happy with this company, employees, and their work! Both Todd and Isaiah were kind, helpful, and knowledgeable. No sales pitches and I never felt any pressure to upgrade. Todd assessed our issue and gave us all the options and information to make the best decision for us at this time. Isaiah did excellent work and made sure all of my questions were answered. I will definitely be using this company for all our future plumbing, heating, and air needs. -
Review 107 (2024-02-12 - Rating: 5)
Todd is fantastic. Not only did he do what he said he would do, but he did it WELL. He busted his butt to get to us and did good work. He was fair when it came to payments and I actually felt comfortable having him in my come. Respectful, kind, and cleaned up after himself!!!! I won’t use another plumber/hvac, Todd is my guy! -
Review 108 (2024-05-03 - Rating: 5)
Andrew Perucca did our Annual Maintence check. He was very professional and thorough in his assessment. He left us with recommendations of how to continue to maintain our plumbing in the best possible way. Andrew also explained things well when I needed a little more understanding. -
Review 109 (2024-07-03 - Rating: 5)
Stephen was very thorough and explained everything I didnt know about air conditioning before today. It really helped me know what to look for and to do yearly maintenance. -
Review 110 (2023-10-26 - Rating: 5)
Todd was knowledgeable and professional. He provided a quick estimate for replacing my plumbing lines to upgrade per code. He offered payment plan solutions so I can fix the plumbing before it becomes a major issue. Also, my HVAC system is on its last leg, so he educated me on costs so I can start saving now for future. -
Review 111 (2023-12-30 - Rating: 5)
I have an older house and have had to have a few plumbing repairs done. Express is always responsive, quick, and efficient while always providing me options that work for my budget. Recently while discussing getting a new HVAC system, Ryan even fixed my door while he was here! I cant recommend Express enough -
Review 112 (2023-09-19 - Rating: 5)
We had Levi come out and Diagnose our air conditioner malfunction. His service was prompt, he was organized and his expertise showed. Furthermore, he was respectful of our space and took extra precautions to be clean and leave no trace.Express obviously makes their team members their priority and I suspect that Levi is highly valued.Thanks for helping us out today- based on the service we received we will gladly recommend Express to our friends and family. -
Review 113 (2023-07-05 - Rating: 5)
Tl;Dr fair, honest and knowledgeable. Would recommend to my own mother.First off, let me just say working with Alex from Express was an absolute joy.He was professional, kind, informative, willing to problem solve in order to make the old work with the new and be better than before!During the inspection and quote phase, he gave us a couple different packages (all of which were fairly priced out), after working with our needs, desires and wants.He was considerate while walking through the house, by using those boot socks.If he wanted clarification on something, he was not pushy or overbearing, in fact he would listen to us, and see where what we wanted could fit in with the standards that Express plumbing hold themselves too.I enjoyed working with Alex and Express plumbing.I will be calling them again in the future for any upgrades or new installs!Thanks -
Review 114 (2023-09-11 - Rating: 5)
Excellent service! Sam was my plumber today, and one of my favorite service techs Ive worked with! It was his first job on his own, and even if he didnt have an answer right away, he reassured me he would find the best answer for my family to fix the problem. Express management, be sure to keep Sam, he will go far with his ability to speak with clients and explain things so that even I can understand them. Hell, he even showed me how to flush my hot water heater. Thanks Sam! -
Review 115 (2024-12-17 - Rating: 5)
As always, the guys were great! We had a whole new system installed. We dealt with Ryan, Stetson, Alex and Tony. All were professional, prompt, and knowledgeable. -
Review 116 (2023-11-03 - Rating: 5)
Had a complex problem I could solve. They were at my home almost as fast as I was since I had stopped by their office. On the way home I got a text Dylan was 10 minutes out. Very professional and jovial considering it was rainy and muddy outside. Great service. Thank you. Well done. I have better water pressure than Ive had for years. -
Review 117 (2019-05-31 - Rating: 4)
Came out quick, isolated the issue within a few hours.. broght the solutions to me, we can to a resolution to replace the pipes, the rookie did a great job with the speedy fix! I applaud this company. -
Review 118 (2023-08-15 - Rating: 5)
Josh N replaced our leaking and damaged garbage disposal in just about an hour! He was super friendly and did a great job. We have been happy with Express Plumbing each time we’ve gone through them (maybe four times). -
Review 119 (2024-06-24 - Rating: 5)
Mr. McAdoo is great and his assistant.Sewer line issue resolved after I dug it out. Clean outs installed. -
Review 120 (2022-08-05 - Rating: 5)
Alex was amazing. Super nice guy. Very knowledgeable and thorough. Fixed our outdoor sewer clog and showed us with a camera in line as to any issues. Ive used Express many times...gas line for a gas stove and new water heater. Always a pleasure to work with this company. All the employees in office and out in the field are really great. Alex was exceptional. -
Review 121 (2023-07-10 - Rating: 5)
Daniel has always been amazing and done an excellent job working on our plumbing. When we bought this house had polybutylene water pipes, which can no longer be used. Daniel replaced all of them and we have never had a problem. He is extremely professional, reliable and trustworthy. I would recommend him to everyone!! Thank you Daniel. -
Review 122 (2024-06-17 - Rating: 5)
We had a big project to re-purpose an unused dining area into a new bathroom. Express Plumbing did a great job coordinating the construction and electrical contractors, and we want to give a big shout-out to the main plumber Isaiah Peterson for his professionalism while encountering the wide variety of hiccups we had along the way. He was honest whenever there was an issue, and his focus on quality and customer service gave us a strong sense of security and trust in him. Thanks for seeing it through to the end, Isaiah! -
Review 123 (2024-04-09 - Rating: 5)
Benjamin was very knowledgeable and took the time to explain everything to me and Im very impressed and pleased with his services. Well done. Matthew was very knowledgeable about the sand issue and gave us choices that would fit our budget! I truly appreciate all your employees! Educated, precise and friendly! Thank you. -
Review 124 (2024-03-20 - Rating: 5)
Dylan was great. So friendly and professional, and she was very patient when answering my (many!) questions. 100% will use Express again when I need a plumber. -
Review 125 (2024-05-16 - Rating: 5)
Daniel, Isaiah and Sam are the nicest guys. They were professional. Not only did they do a beautiful plumbing job, but they took special care not to get my floors dirty. They were careful not to let my pups escape out the front door. The cost of all services was very reasonable.Thank you for your time.Sharon Porter -
Review 126 (2024-04-23 - Rating: 5)
Stephen did not leave anything half done. He spent the time looking through the whole HVAC system and explained everything as he went along. Would definitely recommend! Thank you so much!!! -
Review 127 (2023-06-14 - Rating: 5)
The technician showed up on time and was friendly and courteous. The sink leak was minor and we felt stupid for not noticing the pipe had become unattached but he promised not to laugh. His name is Andrew. He took care of everything and we are signed up for Express Plumbing yearly maintenance service. Its a quality contract that checks on your plumbing and heating and air throughout the year and when you need service, you get fast, fast service. Highly recommended. -
Review 128 (2023-08-02 - Rating: 5)
Our technician, Aidan, was very courteous and professional. Express has serviced several of my homes plumbing and HVAC issues over this past year and I highly recommend their service! I look forward to having them provide my future HVAC/Plumbing maintenance. -
Review 129 (2022-08-26 - Rating: 5)
Our Technician, Trevor, was fantastic! He was kind, professional, and highly trained! He got it done quickly and came out as soon as he could. We had hired a different company 8 weeks ago and we definitely learned our lesson! Call Express the first time!! Thanks for being great! -
Review 130 (2023-07-19 - Rating: 5)
Express is always so good when they come out and take care of whatever we need. Weve had them reroutw plumbing, install a water softener and several other projects. Chance was our last technician and he was excellent and super friendly. Caught an issue before it became a problem and promptly ordered the part and took care of it for us. -
Review 131 (2024-03-14 - Rating: 5)
Dylan n Ryan went above n beyond to help w:my plumbing n furnace issues n helped me personally w/hugs n referrals. I wish I could give them 10 stars each. I’ll never use any other company. Thank u! -
Review 132 (2023-05-25 - Rating: 5)
I had my hot water heater flushed and AC tune up. I had Tyler W & Donnie M doing the work. I really enjoyed having them at my home. They both have the best personalities! They did their jobs and went above and beyond to make sure I understood everything they did and answered all my questions. Great job guys! -
Review 133 (2025-01-02 - Rating: 5)
Work completed as promised. On time, reliable and affordable. -
Review 134 (2024-08-28 - Rating: 5)
Great service! Used them before years ago and still impressed with the professionalism. -
Review 135 (2023-06-07 - Rating: 5)
Great experience this week with two very professional and personable technicians during our annual service. Megan serviced our plumbing and Donny serviced our HVAC system. Both took great care when entering and moving about the house and both were very thorough. We appreciate the wonderful service provided by two very conscientious and hardworking individuals. -
Review 136 (2024-11-16 - Rating: 5)
People are friendly and knowledgeable. Great service. They spend the necessary time to help explain the situation to you. Their customer service line is always responsive and I appreciate the text and emails that happened before and after the Appointments. Be careful though because they are On the expensive side. -
Review 137 (2023-10-05 - Rating: 5)
Simon and Richard were Grade A in helping sort out some complicated septic system issues. Professional, hard working, and knowledgeable. My interactions with the scheduling team were great as well. Thanks Express Team! -
Review 138 (2023-12-05 - Rating: 5)
Out tech Dylan is a awesome tech. So very nice and got us all fixed up. This is a star employee to be sure.i recommend your business. Will use you again.Thank you Express💜💜 Tony and Tina Agundez -
Review 139 (2024-12-05 - Rating: 5)
We were having some drain and toilet issue and we were able to get a quick appointment. All the issues were fixed in a timely manner and it was an overall great experience. Dylan did an excellent job! -
Review 140 (2024-06-09 - Rating: 5)
Gabriel Hernandez did an excellent job replacing our old kitchen sink as well as some other plumbing issues that we had in addition to getting the air conditioner ready for summer. -
Review 141 (2023-06-14 - Rating: 5)
Laundry room plumbing repair, shut off valves to washing machine were seized open. Needed complete plumbing replacement and reroute of output. Identified problem with water heater flush and input hose clean out.Thank you express plumbing, your technician Gabriel Hernandez did a great job, with as much wall that we had to open up, he worked extensively to make sure the sheet rock patch was acceptable; appreciate the great communication with us throughout the whole process. Highly recommend your services! -
Review 142 (2024-05-24 - Rating: 5)
Very prompt response to a suddenly clogged sink. Price was very reasonable and plumber Dylan was very professional, friendly, and delightful. Would definitely recommend. -
Review 143 (2024-08-19 - Rating: 5)
Excellent job, Dylan! You are so amazing. Thank you for taking good care of our problem. Hats off to you! -
Review 144 (2023-05-04 - Rating: 5)
We have use express plumbing for about 3 years to empty our septic tank.We had a plugged line from the shop to the septic tank. Todd came after hours and got us fixed up in no time. He was very thorough and he also used the camera to check for any problems in the pipe and show us the pipe cleaning out. Great company and group of guys. -
Review 145 (2023-08-04 - Rating: 5)
Andrew C came to do an annual check up on my plumbing. He was very professional and took the time to explain everything he was going to check. Andrew was able to give me multiple options to make my plumbing as efficient as possible. 10/10 recommend! -
Review 146 (2024-02-01 - Rating: 5)
Tyler and Express were great. They/him handled a problem with my sewage system quickly, professionally, and tolerated my eight million questions. Lots of good experiences with this company. -
Review 147 (2024-06-11 - Rating: 5)
Riley was very easy to work with and explained everything that I needed to know and what he was going to do to correct the problem. He can come back and fix my duplexes plumbing anytime. -
Review 148 (2024-09-23 - Rating: 5)
I contacted Express Plumbing Heating and Air when we found a small leak around the disposal. I was surprised that I was able to schedule a same-day appointment with no trouble at all.Our plumber was Nolan and he offered us the option of ordering parts for our 20-year-old disposal and fixing it inexpensively or replacing and fixing it on that visit, which involved more expense.He was a complete professional, as was the previous plumber they had sent for an earlier project. I value having a service provider like this that I feel like I can trust. I automatically call them for all my plumbing needs. -
Review 149 (2023-09-07 - Rating: 5)
Aiden ONeil is an exemplary employee. Very knowledgeable, efficient and thorough . He was non stop until the job was finished.He found the problem right away and fixed it. Work. on an upgrade to our system and made it all work.I would recommend Express to anyone if Aidan is representative of all their employees and if he were one of my employees I would do all I could do to keep Him. -
Review 150 (2023-09-07 - Rating: 5)
Called express as I had a leaking pipe from my water heater to the expansion tank , which was caused by the hard water we have in Nampa and also the fact that the builder ( Pioneer Homes ) allowed a contractor to use galvanized steel which easil corrodes after 2 years with hard water. The gal who anwsered was pleasant , caring and very easy to deal with and she was able to get a tech out on the same day. Simon showed up and was very easy to deal with he demonstrated professionalism, understanding , courtesy, and knlowledge! He diagnosed the problems and explained everything to me and proceeded to make the repairs in a timely fashion , I am a retired Vet and appreciate Simons honesty and the fact that he looked me in the eyes when he talked to me and demonstrated integrity which is a hard quality to find these days ! He actually went above and beyond and took care of a few things most wouldn’t have, cleaned up after himself. The cost of the work was very reasonable and I felt good about it and didn’t feel like I was taken advantage of , they even gave me a Veterans discount 😀 -
Review 151 (2023-02-22 - Rating: 5)
Customer service was very helpful, nice and waved their travel cost fee. Chance, was our plumber from express. He was amazing, through,professional and very personable. I reccomend this company for all your plumbing, heating and ac repair needs! Chance deserves a good raise! Hes a great asset to your business! -
Review 152 (2023-07-28 - Rating: 5)
Andrew C. was our technician. He was prompt, knowledgeable, super nice and friendly, and was so concerned that he took care of our needs. We will definitely contact Express Plumbing again and request Andrew. Problem solved also. -
Review 153 (2023-07-20 - Rating: 5)
Josh and Simon were punctual and professional when they came to service our water heater! They were easy to talk to through the whole process, and were able to accurately address our problems and provide some solutions. We will be using express for our future needs! -
Review 154 (2021-08-20 - Rating: 5)
We had a scheduled septic clean out but ended up needing the service more urgently than planned due to pipes backing up into the house. I called them after hours to push the appointment sooner and they responded promptly with understanding and got us on the schedule for the next morning ASAP. Mike arrived at the expected time and was very professional and nice. He worked extra hard and was very thorough to resolve our issue. I would recommend Express Plumbing and would use them again. -
Review 155 (2023-10-18 - Rating: 5)
Dylan Arteaga made a service call for what we thought was a leaky hose on the kitchen sink. Dylan diagnosed water pressure that was too high and she was able to prevent a larger problem with all the fixtures. We really appreciate her professionalism and hard work. We highly recommend Express Plumbing! -
Review 156 (2024-04-16 - Rating: 5)
We have used Express for heating, cooling, and plumbing. Theyve always been great with communication, work done, and general pleasantness in going about their work. Couldnt recommend them more . -
Review 157 (2023-08-18 - Rating: 5)
Levi came to look at my AC after another repair company looked at my system and said its just getting old and prob should replace. With out a thorough inspection.Levi did a complete inspection and found an issue with the thing in the back yard. He worked on it for about an hour and now works great again. He was very polite and considerate of our house. He wanted to make sure he did a complete job. I want Levi to be my only AC guy. -
Review 158 (2021-08-27 - Rating: 5)
Excellent service, on time and professional. Also did a great job cleaning up after the work was done. Robert Logan provided great customer service, he did an excellent job explaining how my septic system checked out. He is very personable and respectful. I would definitely use him again and recommend Express Septic Pumping. BTW, I had same day service. -
Review 159 (2023-10-05 - Rating: 5)
Levi came out to do my furnace inspection. He was professional, kind and very knowledgeable. I appreciated his willingness to answer my questions and explain things in laymans terms.He represented Express Plumbing, Heating and Air well! -
Review 160 (2023-10-08 - Rating: 5)
We had Express Plumbing out this past week and I must say Sam did an outstanding job for us!!!!The services performed were finding a solution to our very slow draining tub as well as maintenance of our water heater tanks etc. -
Review 161 (2022-06-21 - Rating: 5)
Very nice and professional. I decided to just have my septic pumped out after these guys took care of my neighbor who had a septic problem. Very knowledgeable and friendly. Randy pumped our septic out and was great in explaining the system and it’s condition. Of course I will call them again if needed. Also, Chloe in the office was really nice and helpful when I called. -
Review 162 (2023-07-28 - Rating: 5)
We bought our new house late last year, and had some small issues with our heating system. Express Plumbing Heating and Air came out promptly, repaired the problem and gave us multiple options to go forward. We have since built a great relationship with them. -
Review 163 (2023-11-06 - Rating: 5)
Andrew called prior to arrival to ensure I was home, and arrived within his stated window. Provided explanation of what was needed to complete various tasks and updates. Took pictures and showed me progress as he completed the annual service. Thanks Andrew - 5 Stars! -
Review 164 (2024-12-04 - Rating: 5)
New furnace in and working fastastic!!!! All 5 technicians have been very pleasant to work with and been good workers! Our new furnace really quietly pumps a lot of heat and warmed your house in about 2 hours after being down to 58! -
Review 165 (2024-12-02 - Rating: 5)
Very professional and very polite. Did a great job. -
Review 166 (2022-10-21 - Rating: 5)
Express has three different types of scheduling and I chose the on-call option (which includes a free service call!). For this option, you must be available within 30 minutes any time between 8-5. My technician (Todd M.) showed up within 2 hours of the scheduling and the 30 minute notification text had his picture and credentials and he also called. Very professional. My technician found no leaks and wrote a detailed notation on the invoice which I was able to relay to the home inspector expediently. I received A+++ service from Todd and Express Plumbing and would not hesitate to call them for any plumbing needs. Highly recommended! -
Review 167 (2020-08-06 - Rating: 5)
Pumped and inspected septic system, the technician Brendan was friendly, articulate, and efficient. He was cleanly dressed and spoke knowledgeably about our system. He gave good advice and was detailed in his explanation of what he found. Service was scheduled for 1pm, using their online scheduling tool, very convenient and quick. The office called to let me know they were available early if I wanted to move my appointment up. I did and the technician arrived 10 min later. The office staff was also friendly and professional on the phone and was very clear and thorough with making sure of what I needed. The price was competitive with what I paid previously for the same service from another large company in our area. From start to finish this was an excellent experience and I will gladly call them again for any plumbing needs. -
Review 168 (2021-09-08 - Rating: 5)
I had Robert Logan out to perform maintenance and cleaning of my septic tank and he was great! He was very helpful and shared lots of great information about my system and did a great job! Hard to get decent customer service these days, much less great customer service. I was very impressed with how good the experience was. Would definitely use this company again! -
Review 169 (2023-08-11 - Rating: 5)
Levi with Express Plumbing Heating & Air is absolutely fantastic! He was on time, thoughtful, and respectful. He took time diagnosing the problem and explained everything. He even took the time to help put on an air duct cover that painters had forgotten to put back on. I can’t recommend Levi and this company enough. -
Review 170 (2024-10-11 - Rating: 5)
Andrew did a great job fixing my plumbing issue. Thanks! -
Review 171 (2024-01-20 - Rating: 5)
Express has helped us out numerous times with our rental properties. Dylan was eager to jump into a crawl space get dirty and diagnose our 1930’s ish plumbing issue. You all ROCK! -
Review 172 (2022-07-24 - Rating: 5)
We had Express Plumbing come to camera our drain line. Alex Puzas came to do the job and he was really great. He was helpful, knowledgeable, and honest. He was willing to do whatever we needed to find the solution to our issue. We are very happy with service we received. -
Review 173 (2022-06-10 - Rating: 5)
At every touch point Express Plumbing was both friendly and professional. Proactive communication was amazing. Our plumber, Trevor, was right on time and provided estimates before all work. He completed the job quickly and with no drama. It feels great whenever you identify a professional service provider that you feel like you can trust. Going forward we will use Express for all of our plumbing needs. -
Review 174 (2022-06-07 - Rating: 5)
Thank you so much Cole for the great recommendation on the tankless water heater and Halo filtration system. Working with someone who is so knowledgeable makes the decision making process easy. Cole was great to work with and handled everything from start to finish. His installation was outstanding and shows the work of a true professional. My wife and I are grateful that you made the process quick and easy. Youre the best! -
Review 175 (2024-11-20 - Rating: 5)
Todd was great. Finished the work quickly and efficiently. -
Review 176 (2023-12-01 - Rating: 5)
Thank you Express!!Our water heater is only 2 years old- Brand new CB home- installed by Shilo Plumbing- Woke up at 3 am to our garage flooded- Expansion Tank issue causing water to pour out of the TP valve- We called Shilo when they opened - not the best customer service by Amber she really didnt seem to care. $140 to get a Tech out 11-4pm. At this time it was 8am and weve poured out 10 additional gallons of water since waking up at 3am- water is still flowing out of the valve. Its freezing outside.. so I dont want to turn it off. I dont know what to do at this point.. I called Express Plumbing and had the best experience... for half the cost a Tech was at our house by 9:30am.New TP Valve and Expansion Tank all done by 11am!I will only use Express moving forward- thank you again.* The Majamay Family * -
Review 177 (2023-05-16 - Rating: 5)
We cant say enough good things about Josh Niblett. He came over to inspect our plumbing system and drain our water tank,and he did a wonderful job. He was very polite, professional, and knowledgeable of the entire system, and he answered all of our questions and concerns. We wouldnt hesitate to recommend Josh Niblett. -
Review 178 (2023-11-18 - Rating: 5)
Express has been great to work with. They stayed in contact with me regarding my appointment and Levi did a great job listening to the concern and getting it resolved. Thanks! -
Review 179 (2021-08-19 - Rating: 5)
Todd was very knowledgeable and informed us of our options. He finished installing a sink in the laundry room so that we could get to shut off valves more efficiently. He installed a new garbage disposal and plumbing to better accommodate our new farm house sink. Very professional and efficient and got our kitchen sink ready to go quickly. Would definitely recommend him and his company for any plumbing needs. -
Review 180 (2022-11-07 - Rating: 5)
These people are a pleasure to do business with. They are available when needed, they take pride in what they do, from the receptionist to the repairman were awesome. We have had the pleasure of two separate service technicians come out, one for the HVAC system and one for plumbing. Both Travis and AJ were absolutely awesome! They thoroughly explained what they would do and insured I was satisfied with their service. Neither interaction felt like they were trying to sell me something unnecessary. They took their time explaining and fixing the issue, and did not make me feel rushed as a customer which is highly unusual these days. I will continue to call this company for anything that they are able to service. -
Review 181 (2022-10-11 - Rating: 5)
Miguel spent the afternoon diagnosing, and rewiring our AC unit that had been icing up. He replaced our thermostat, and stayed into the evening to make sure the job was complete, and all was working correctly. He was very friendly, and took the time to explain things. We appreciate Express Plumbing, Heating, and Air very much! -
Review 182 (2022-08-12 - Rating: 5)
Trevor was FANTASTIC and very nice. Water heater started leaking and they were at my house within a few hours. Had to replace it, re-plumb and run new vent pipe. Very very professional and courteous and knowledgeable. Offered many different options so that I could make the right decision. -
Review 183 (2023-01-09 - Rating: 5)
Your customer service is fabulous! Your office staff got me a technician appointment within half an hour of me calling for service. Brandon arrived on time and gave me several options to choose from for my toilet repair. He was very thorough, polite and efficient. -
Review 184 (2024-11-02 - Rating: 4)
Todd was awesome! Explained everything going on with my furnace and worked so hard to get used the best deal on a new one. Even sent someone out for a second opinion on what was going on. Thank you for being so caring and good at what you do! Shout out to Simon as well for double checking things for us. -
Review 185 (2022-08-04 - Rating: 5)
Todd was amazing! He was clean and organized went and got the parts and came right back. Easily made the repairs and was so patient with my toddler trying to help we will definitely be recommending him for all plumbing issues. Thank you so much ☺️ -
Review 186 (2023-01-10 - Rating: 5)
Brandon Bell was wonderful! He arrived on time, was professional, friendly, and knowledgeable. He went above and beyond fixing our water softener and fixing an issue with the water heater. Highly recommend! -
Review 187 (2019-03-09 - Rating: 5)
The level of care, professionalism, and quality of work done by Express Plumbing Service is phenomenal. Everyone from the receptionist, the technician, to the general manager truly made me feel like a valued customer. Their communication was excellent throughout the entire process.I had an overwhelming plumbing emergency, and I was fortunate to get technician Kyle Smith out to my place right away. I had a blocked sewer line that needed to be cleared and repaired immediately. To say that I was impressed is an understatement. Kyle was extremely professional, knowledgeable, and dedicated to taking care of the issue at hand. I was not expecting to learn that our problem was more serious than I had initially thought, however it gave me peace of mind to know that I was in good hands with Express Plumbing. Kyle was able to provide several recommendations on how to remedy the situation, and he really took into consideration what was best for me & my family. I am proud to say that they have made a customer for life. -
Review 188 (2024-06-20 - Rating: 5)
Tyler did an excellent job. Very knowledgeable and efficient. Great help to a couple of senior citizens. -
Review 189 (2023-04-10 - Rating: 5)
Second time weve used Express to come out and service our septic system. Mike Roundy was very professional and did a great job for us. Well definitely use Express again when the time comes. -
Review 190 (2024-12-10 - Rating: 5)
Derek is great, he is a keeper. You are lucky to have him. Just like the other employees of your firm who have been to our home. Thanks! -
Review 191 (2023-06-02 - Rating: 5)
Josh was awesome! Did a very through job and went above and beyond for us.We had company over and a baby shower this weekend and had a badly clogged sink with dishes piling up.. yuk! I called and you were here within 2 hours! Amazing customer service!Thank you so much! 💯!! -
Review 192 (2020-12-09 - Rating: 5)
Our 17 year old water heater died on a Tuesday afternoon. I called Express Plumbing at 8pm that evening after reading their positive reviews and was able to talk with a live person and schedule an appointment for the following morning. I received a text letting me know the appointment was confirmed, a call 30 minutes in advance of arrival and Cole showed up right on time. Cole quickly provided price options to replace the unit and had the new water heater installed by 2pm that day. He did a great job and we had hot water again in less then 24 hours. We had a great experience and I recommend Express Plumbing! -
Review 193 (2024-04-17 - Rating: 5)
Dylan was great. She was skilled and communicated clearly what she found and what needed to be done. The work was completed quickly with great quality. -
Review 194 (2023-12-15 - Rating: 5)
Shout out to Andrew P for coming in, explaining the whole process as he was going through, dealing with my excitable dog, and on top of all that, delivering service above and beyond what was promised. I’ll keep going back to express in large part because their technicians like Andrew are consummate professionals.