Aptus Home Services, HVAC, Plumbing & Electric

Located in Mount pleasant, South Carolina

Address: 857 Coleman Blvd Unit F, Mt Pleasant, SC 29464, United States

Phone: +1 843-823-7062

Rating: 5

Services

On-site services
Language assistance
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-13 - Rating: 5)
We had an exceptional experience with Aptus and Martin! The whole process was easy and quick, and the team was incredibly professional and friendly. We were provided a fast and thorough estimate and the work turned out perfectly. Martin was even able to give me advice about how to mount our outdoor TV and what mount to purchase. Great experience! I would highly recommend Aptus!!

Review 2 (2024-12-13 - Rating: 5)
Aptus did a great job installing our new water heater. Entire team was extremely professional. Great customer experience with timely service notifications and easy billing options. I would highly recommend this company.

Review 3 (2024-12-13 - Rating: 5)
Ervin and Chris are amazing! We woke up with no hot water, and they came the SAME morning that I called them. They are incredibly efficient, responsive, and helpful. Aptus is also veteran-owned, fair, and trustworthy. I cant recommend them enough.

Review 4 (2024-12-16 - Rating: 5)
From the leadership of Ervin to the professionalism of Chris, we are very pleased with our Aptus Home Services experience. Ervin, the owner, seemed genuinely concerned about the issue we were having. He scheduled Chris to see us right away. Chris was able to diagnose and correct our problem with 1 visit. We found ourselves a new trusted HVAC company we feel comfortable relying on. Oh, and they didnt charge us an arm and a leg.

Review 5 (2024-12-18 - Rating: 5)
Chris from Aptus did an amazing job with all the punch items we needed help with. We are super happy with the entire process and will definitely use them again. Highly recommend!

Review 6 (2024-10-01 - Rating: 5)
We recently had Aptus handle some electrical work around our home, and they did an excellent job! The technician Christopher was especially impressive, taking the time to explain everything and walking us through each step of the process. The work was done efficiently and professionally, and we felt confident in their expertise. We highly recommend Aptus for any electrical needs!

Review 7 (2024-11-18 - Rating: 5)
Thank you Chris and Mike for diagnosing our AC unit issue and fixing it in the same day. They were kind, efficient and great to work with. Was a great first experience

Review 8 (2024-07-25 - Rating: 5)
While needing an emergency plumber is never something you plan for, we are grateful to how professional Martin was. He was creative to solve our problem and educated us on best practices for garbage disposals. From call, to site visit and solution in less than 24hrs, it was a great experience.

Review 9 (2024-10-01 - Rating: 5)
Aptus has came to our home to help us with our water heater as well as our HVAC unit. Would recommend their services to neighbors and friends

Review 10 (2024-10-01 - Rating: 5)
Martin was great when he came out to help us repair our water heater. Highly recommend Aptus.

Review 11 (2023-12-16 - Rating: 5)
Aptus replaced our tankless water heater. We called them late on a Wednesday night & they were in our home by 8:00am the next morning. They were very responsive & professional! They gave us a very reasonable quote and there were no hidden costs. They did a fantastic job! I will use them in the future & we highly recommend them!

Review 12 (2024-04-14 - Rating: 5)
I had a very great experience with Aptus. The tech was very prompt on arrival and very courteous. He quickly diagnosed the problem and corrected it. I was so impressed with his professionalism. I was very satisfied and will most definitely recommend Aptus to my friends and family.

Review 13 (2024-07-17 - Rating: 5)
Ervin was super helpful and solved out electrical issue almost immediately. The fact that they are a one stop shop is tremendously helpful, and it’s so nice speaking to a local owner as opposed to someone who is contracted out. Overall 5 ✨

Review 14 (2024-05-14 - Rating: 5)
I was extremely impressed with Aptus! After getting a new roof, I had a bad smell in my house, and the roofer could not diagnose the problem, so I called Aptus for help. The Aptus associate came quickly and instantly recognized (by smell) that it was a propane leak, and in under 10 minutes, he had climbed into a seemingly inaccessible location in the attic and found the exact spot of the leak (a roofing nail had hit the pipe). It was a Friday afternoon, but he did not hesitate to stay as long as was needed to resolve the issue and fix the leak. The company owner even came over to deliver some needed supplies for the fix. They were friendly and professional, and it was clear in my discussions with them that they knew exactly what they were doing. Do not hesitate in calling them if you have any electrical, plumbing, or HVAC needs!

Review 15 (2023-12-16 - Rating: 5)
Aptus is wonderful. They were very responsive. They came today, corrected my heat issue and replaced my thermostat panel. Martin and Ervin were very professional, prompt, and demonstrated lots of integrity. The service and attention was excellent. I highly recommend Aptus!

Review 16 (2024-10-10 - Rating: 5)
Aptus service scheduling and technician were timely, polite, and went above and beyond to resolve my electrical issue! I’m only calling them in the future for any home repair needs. Thank you all!

Review 17 (2024-02-26 - Rating: 5)
I can’t say enough about the service I received from Aptus. Ervin arrived at my house within 30 minutes of my call at midnight in an emergency situation. Ervin gave me piece of mind with his extensive knowledge and went above and beyond offering his expertise in both electrical and hvac systems even after he had finished his portion of the job. I would most highly recommend them.

Review 18 (2024-01-17 - Rating: 5)
Had a wonderful overall experience with this company. Had some MAJOR plumbing issues that needed to be resolved. I had “Orangeburg piping”, if you’re not sure and you have an older home, you will want to make sure you don’t as well. Absolute nightmare. Martin was the main guy who managed our repairs. He was absolutely fantastic. Very well informed in regards to the services that he provides. Very friendly, and easy to maintain a conversation with. Went above and beyond to make sure that our plumbing and electrical was running properly. Communication was top tier. Was on time each time he was out. Gets the work done in a timely manner, and makes sure all is cleaned up afterwards. Ervin (owner) was fantastic as well. Made sure to keep in touch, and kept me updated step by step in regards to work that was being done, why it needed to be done, and what the next steps were. Answered all of my calls and questions without hesitation. Fairly priced as well. Especially considering the services they provide.Will recommend these guys to anyone who has issues with either plumbing, electrical, or HVAC. And while I hope I don’t NEED to give them a call for any further issues, I’m sure I will, and they’ll be the ones I call. Thank you!

Review 19 (2024-11-19 - Rating: 5)
Thanks Ervin! Martin was very honest and professional throughout the entire job. Very pleased!!

Review 20 (2022-12-25 - Rating: 5)
We can’t overstate how impressed we are with Aptus. Discovered our pipes were frozen the morning before Xmas and spoke with Ervin who spent a good 10 minutes on the phone getting some background, suggesting initial diagnostics, and assured us he could come by later in the afternoon. Ervin kept us updated on his status during the day, came over by 4pm, and spent 3+ hours assessing and fixing the problem(s) caused by the freeze. He was very easy going, thorough, communicative, and efficient throughout. Supremely impressed and grateful. We definitely are switching all of our plumbing and HVAC services over to Aptus.

Review 21 (2023-12-12 - Rating: 5)
Ervin responded to my call within an hour and scheduled a time to stop by to look at my electrical problem. He was on time, polite and knowledgeable. Thankfully, I had an easy fix, but I will be calling him and his team with any future needs.

Review 22 (2024-12-30 - Rating: 5)
Very thorough, knowledgeable and communication couldnt have been better.

Review 23 (2024-11-17 - Rating: 5)
Phenomenal performance and service by the Aptus team! They are extremely thorough and personable. One of their professionals named Martin took the time to explain how all of the systems work in my house after their installation. He covered the HVAC, plumbing, AND electrical work. It is difficult to find a one stop shop service such as Aptus, and I am thrilled.

Review 24 (2023-07-12 - Rating: 5)
Our AC system was broken for over a month, and temperatures reached the 90s! We had multiple people take a look at our system and nothing was fixed. Aptus was AMAZING and fixed our system in less than 30 minutes. Thank you to Nicholas Converse for the care, he responded fast and diagnosed the problem right away!

Review 25 (2023-06-13 - Rating: 5)
Thank you so much for your service! We needed our garbage disposal fixed decided to just take it out. Nick came on time and was able to change out the garbage disposal for piping within an hour! He also was very polite and did a great job!

Review 26 (2023-12-15 - Rating: 5)
Absolutely fantastic service! Our water heater stopped working Wednesday night and Aptus had a new one installed and running the very next day. Would highly recommend!

Review 27 (2022-10-04 - Rating: 5)
We had the best experience with Aptus! On a Friday morning as we were trying to shuffle our preschooler out the door, our refrigerator started making loud noises and the lightbulbs around us started popping! Aptus was able to come right away. Ervin found some underlying problems with our electrical panel (weve had lights flickering that I always assumed was due to an older house with old wiring), but that wouldnt explain the surges. Turns out we lost our neutral and thats why everything was surging. Ervin called Dominion and met with them as they made repairs to the external wires. He came back the next day to fix more of the underlying issues. We havent had any more problems, and not a single light has flickered since! I am now making a list of things around the house for Aptus to tackle next! Honestly, Ervins professionalism, knowledge, and responsiveness was amazing during a very stressful day. I highly recommend Aptus Home Services!

Review 28 (2024-12-18 - Rating: 5)
We will be using Aptus again. Clear communication, timely and friendly service. Martin and Ervin made this process very easy for us. Thank you!

Review 29 (2023-01-05 - Rating: 5)
Ervin came to my house after 5:30 on Christmas Eve! It was freezing and the pipes had frozen. He was very responsive to my calls and very helpful. Gave me peace of mind. I truly appreciated him coming on a such a holiday. He also said I could call him on Christmas if i needed him.

Review 30 (2023-05-16 - Rating: 5)
Just had a service tech named Nick at my home to assist with some plumbing issues, and he was EXCELLENT!! Did a great job and was super sweet. Thanks Nick and Aptus!! We appreciate you, and will definitely recommend you to everyone we know!!

Review 31 (2022-12-26 - Rating: 5)
We were having problems, as was nearly everyone else in Charleaton, during the Christmas cold snap of 22. HVAC would not heat up the house. Our normal guy was backed up, and everyone else either did not answer or call back. I understand. It is the day after Christmas, and our offices are closed as well, so im not busting on others. But Ervin did call us back and showed up after his other call was complete, fixed our problem, explained the issue, and how to help prevent it in the future. He was very professional and polite, and next time we have an issue, he will be our first call. We are already putting him on a service plan to help prevent any further issues.

Review 32 (2023-09-14 - Rating: 5)
Aptus and Martin exceeded my expectations! He arrived on time, completed the jobs to perfection and cleaned up afterwards. I highly recommend Aptus.

Review 33 (2023-03-22 - Rating: 5)
I had the pleasure of working with Martin, who was the pinnacle of a great service technician! He communicated well and educated me on things I needed to know in the future! Air circulation is amazing now!!

Review 34 (2024-11-20 - Rating: 5)
New Review - Martin was here on Monday to work on a plumbing problem in our Owners Suite Bath. He quickly found and solved the problem. Appreciate the fact that the team is always very capable, courteous and does a great job.

Review 35 (2023-03-23 - Rating: 5)
They came and saved the day after our sewer line backed up into our home. Fast and very professional. Highly Recommend!!!

Review 36 (2022-12-02 - Rating: 5)
Professional service with someone you can trust to do the right thing. Pleasure to deal with. I will definitely use them again.

Review 37 (2023-03-09 - Rating: 5)
He was very professional .started and finished on time and followed up with a courtesy call the next day .very satisfied

Review 38 (2024-02-25 - Rating: 5)
We were extremely satisfied with Aptus Home Services. They were prompt, friendly, and vert knowledgeable. They communicated well, and fixed our issue quickly. I could not be happier with the service we received!

Review 39 (2022-12-26 - Rating: 5)
Very prompt, knowledgeable & friendly. Price was reasonable. Well done!

Review 40 (2024-11-22 - Rating: 5)
Knowledgeable technicians and quality service.

Review 41 (2022-12-07 - Rating: 5)
As many in Mt. P know, the older houses and high humidity are a perfect storm for being harsh on HVAC units. Ours was slowly on its way out, then died suddenly. Ervin was able to figure out the issue and correct it quickly. He did a fantastic job getting the unit working again and got us a reasonable quote to replace the entire unit when it finally breathes its last breath. We will definitely use Aptus to do that when the time comes!

Review 42 (2022-12-24 - Rating: 5)
Ervin was our Christmas miracle. We woke up on the morning of Christmas Eve without heat in the first floor of our home. Ervin was on the scene fast, diagnosed the problem quickly, and remedied everything in a matter of hours. Highly recommended.

Review 43 (2022-11-05 - Rating: 5)
We hired Aptus to do two different jobs on the house we are selling. He was very quick to respond to our inquiries and got the job done quickly. He did a good job on the work and cleaned up the mess which is something I rarely see companies do well. We would recommend you hire him for all your home services.

Review 44 (2024-11-05 - Rating: 5)
Excellent service

Review 45 (2023-08-17 - Rating: 5)
Nicholas converse was excellent

Review 46 (2025-01-09 - Rating: 5)
Absolutely wonderful!! After reaching out about a struggling mother and child in need of hot water with night temps dipping below freezing a technician was out with in a hour and replaced the hot water heater with a new one.