Roto-Rooter Plumbing & Water Clean-up

Located in Mobile, Alabama

Address: 2001 W I-65 Service Rd N, Mobile, AL 36618, United States

Phone:

Rating: 4.8

Services

Online estimates
On-site services
Wheelchair-accessible entrance
Repair services
Credit cards
NFC mobile payments
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-24 - Rating: 5)
100% satisfaction with this service. Twice we’ve had our drain line back up into the house, the first time on Christmas Day. They took my call promptly, scheduled a same-day service call, arrived on time, diagnosed and fixed the problem. The service techs were friendly, knowledgeable and perhaps most importantly, happy in their jobs. That’s a good sign of a well-run business. I will continue to use them if needed.

Review 2 (2024-12-31 - Rating: 5)
The service was great. The technician was knowledgeable professional and extremely competent. He not only took care of the problem but also explained the situation and was great in answering questions pertaining to options in addressing what can be a recurring problem

Review 3 (2024-12-31 - Rating: 5)
The plumber came to my rescue as well as the awesome clean up crew. They really helped me out and did a great job. I highly recommend this awesome company!!!

Review 4 (2024-11-05 - Rating: 5)
I had a tough clog in the skimmer line of my pool. With a great deal of effort, they were able to clear the clog. I was able to help since I had a power shot device that they did not have on their truck. One shot cleared the clog after they got it loose. I was charged for two hours of work. The guys were very nice, courteous and knowledgeable.

Review 5 (2024-12-30 - Rating: 5)
This company and every single person I have been in contact with is wonderful! They are caring, empathetic, as prompt as possible, professional, courteous…. I can’t think of enough to say. The only way they could be better is if they were free

Review 6 (2024-12-16 - Rating: 5)
Roto Rooter was terrific! We had a sewer problem and they were here within hours on the same day, even at night. Very courteous and professional technicians, and I wouldn’t hesitate to recommend them to anyone else.

Review 7 (2024-11-15 - Rating: 5)
I just want to say how thankful I am that this septic problem was repaired and say thank you so much.I saw the young man get out the truck and my first thought was oh my goodness he looks like he’s twenty. Shame on me! I later remembered the saying. Never judge a book by its cover! In the drizzling rain he worked fearlessly to repair my plugging problem and did a great job. I’m SO pleased that I called Rotor Rooter

Review 8 (2025-01-04 - Rating: 5)
The whole process of getting someone to come out to unclog a stopped up sewer on New Years night was very amazingly smooth and professional. A want to thank Roto-Rooter Plumbing and the young man that came out to handle my situation in a timely manner.

Review 9 (2025-01-07 - Rating: 5)
The two techs were very friendly and explained the service that they were going to perform. Explained the results, then suggested solutions to have the problems they found resolved. We were treated with respect.

Review 10 (2024-11-30 - Rating: 5)
Technician was very personable, knowledgeable, and professional. Problem was assessed quickly, and appropriate corrective measures were taken immediately. In less than 30 minutes, the technician was on done and on his way. Great job!

Review 11 (2024-11-01 - Rating: 5)
I called Roto-Rooter to have a septic tank pumped out and they came out on time and did what they said they would do. I had suspicions of another tank so I requested a video camera for the line to check. After finding a second tank they came out on short notice and pumped out that tank. All the techs that were on the job were respectful, polite and had great work ethic.Thanks for coming through.

Review 12 (2024-08-15 - Rating: 5)
I Highly recommend Jeremy and the whole Roto Rooter crew. We have had issues at one of my properties for a little over a week. (At no fault of theirs). They have showed up Every time I have called. They have always been fast, friendly, Professional. Especially Jeremy. Thank you Again. For making it happen today on such a short notice. You are complete ROCKSTARS!!!

Review 13 (2023-12-29 - Rating: 5)
Roto-Rooter is the best pluming company in the world. We had a little problem we give them a call and they we’re here so fast to take care our needs. The Crews are wonderful very polite and very knowledgeable. Thank you GOD for such a Honest and Wonderful-people. Thanks to Johnny Gonzalez. Awesome Team. GOD BLESS YOU ALL.

Review 14 (2025-01-03 - Rating: 5)
Dallas was a great technician. He was persistent in finding the blockage in my kitchen sink line. A great asset to Roto Rooter. Thanks Dallas.

Review 15 (2024-09-05 - Rating: 5)
Chris and Aaron make a great team and together they persevered to resolve a tough job with urgency, respect, and professionalism. TY

Review 16 (2024-10-17 - Rating: 5)
After initial work done last month,I decided to have the entire house plumbing redone. Huge undertaking and they absolutely nailed it! Quality work, professional staff and very knowledgable. Highly recommend.

Review 17 (2024-10-08 - Rating: 5)
I have been working with Roto Rooter on a home renovation over the last several months and I could not have better things to say about the team. Johnny has been my main point of contact and he is fair, responsive and accommodating. Would definitely reach out to him for all current and future needs.

Review 18 (2024-09-11 - Rating: 5)
I am a property manager at an apartment building and had a leak in a hallway. Roto Rooter was able to determine where the leak was coming from and show me the areas that needed repair. They arrived quickly, were very polite and thorough. They also handled the repairs for me and not once did they leave a mess. Highly recommend them for any leak issues.

Review 19 (2024-07-10 - Rating: 5)
Super fast and friendly, and reliable service, which is something we are no longer used to in todays society. Austin was a really nice guy and made me feel comfortable, and took care of the problem no matter what it took. It was even raining terrible weather, and he worked outside without a complaint. I just truly appreciate what he was willing to do to get our pipes flowing smoothly. Great job!

Review 20 (2024-12-25 - Rating: 5)
Gerald or Jarrett explain exactly what it will cost and description of his job. Clean main drain and no more backups. Thanks young man and God bless

Review 21 (2024-09-04 - Rating: 5)
Arron rep with Roto-Rooter...was Excellent in helping me with my problem. My initial request was to cut my water to the home back on. He checked all plumbing areas...told me of some parts needed...he went straight to hardware store to aquire parts. Got back...installed parts...and completed service by turning on the water. I was very grateful ...he made it a point to get water back on before he left. Arron was very considerate...polite and professional. Thank you.

Review 22 (2024-09-16 - Rating: 5)
I had a major leak in my above ground pool. It turned out to be 4 holes. I was referred to Roto Rooter From my pool place. I had no idea they did swimming pools. What a great job. I couldn’t be happier. Highly recommend.

Review 23 (2024-10-11 - Rating: 5)
I(Alabama Sunset Pools) use them for all my pool leak needs. The people in the office are super nice. The techs are super knowledgeable. Ive used a lot of other leak detections, trust me there is no reason to use anyone up. 👍

Review 24 (2024-12-17 - Rating: 5)
Had a major backup on the day of our company Christmas party. I called Roto-Rooter, and they had someone there within 30 minutes. Highly recommend!

Review 25 (2024-10-22 - Rating: 5)
Garrett came to the house and worked through getting my clog undone. He was very professional and cleaned up after done. Great job and fair priced.

Review 26 (2024-08-15 - Rating: 5)
Septic tank issues. Great experience, plumbers were knowledgeable, efficient, and courteous.Great guys, wish I had gotten their names. Thank you Billy Wilmoth for heading up my repairs, you and your group are awesome!

Review 27 (2024-11-30 - Rating: 5)
This is the third time I’ve used Roto Rooter in the Mobile area on different jobs and they have always been prompt and informative. What they did for me was located properly when dug up. I will continue to use them

Review 28 (2024-11-21 - Rating: 5)
I was pleased with the communication I received from the company while waiting for their service. The repairman was friendly, very capable, and very professional. I was pleased to have work I could depend on.

Review 29 (2024-10-28 - Rating: 5)
Well I wish they were cheaper, but it’s pretty much the market price for plumbers. The tech arrived super quick, (it was a Saturday of course), took care of the problem, and then all was back to normal! Very professional!

Review 30 (2024-12-27 - Rating: 5)
Technician was on time, very professional, fixed the drain issues , and extremely friendly. Would recommend to anyone.

Review 31 (2024-09-20 - Rating: 5)
With a good experience using Roto Rooters in Kentucky, I called the local Roto Rooters for my hot water heater problem. Allen arrived within an hour after my call and immediately detected the source of problem to be a defective valve. In addition to replacing the valve, he also flushed the tank and showed me how to do it in the future. He is a very likable and knowledgeable technician that I shall use for my future plumbing needs and highly recommend for anyone in need of an expert plumber.

Review 32 (2024-12-31 - Rating: 5)
Trey and his guys did a fantastic job. They went over the top to ensure the job was completed correctly and our pipes were free of debris. Highly recommend using Roto Rooter.

Review 33 (2024-07-24 - Rating: 5)
Roto Rooter has been my go to resource for plumbing needs for years. They are prompt, professional, reliable, communicative, and always get the job done right. Andrew did a great job.

Review 34 (2024-11-07 - Rating: 5)
Arrived within an hour of the call. Super friendly service associate. Was here an hour and took care of my problem. Will definitely use all again in the future. Thank you.

Review 35 (2024-06-14 - Rating: 5)
Aaron is the most knowledgeable and professional technician to diagnose and repair pool leak problems. His vast experience saves lots of time and his assistant knows exactly how to help. Perfect team to find difficult leaks quickly. Charges very fair price for excellent work.

Review 36 (2024-08-25 - Rating: 5)
Christian showed a genuine interest in solving my issue. Young man has incredible character. He represents himself and the company well!! It would be of great interest to not just retain him , but cultivate him to be in a management capacity at some point. He represents what the Roto Rooter brand should look like now and in the future.

Review 37 (2024-08-12 - Rating: 5)
Dallas made things so simple and easy , I just sat in a recliner and watched tv and he was done in 25 minutes . After going without the ability to use the toilet or shower for days , it was nice to have my plumbing problem solved so quickly . I only use this company for all my plumbing needs . Thanks so much to everybody at this wonderful company .

Review 38 (2024-08-15 - Rating: 5)
Roto-Rooter is always a fantastic company to deal with. Austin Sisk was my technician today and he did a fabulous job. Austin was very courteous as well as efficient. I would recommend him and the Roto-Rooter team to do anyones plumbing needs.

Review 39 (2024-12-16 - Rating: 5)
Roto Rooter came to Prestwick Outreach on time and well prepared to diagnose and resolve our problem. Professional and efficient at a fair price - a winning combination!

Review 40 (2024-11-15 - Rating: 5)
Very pleased with our service. The gentlemen were nice, knowledgable, worked quickly and efficiently. Highly recommend.

Review 41 (2024-09-04 - Rating: 5)
Trey called and gave time that technician would arrive..Aaron was very courteous, and explained the job and estimate before beginning. Thank yall for your service..

Review 42 (2024-07-21 - Rating: 5)
Jarrett went above and beyond expectations once he determined just how different this job was going to be. He said in his six years of working with Roto-Rooter that our home was the second one that had a galvanized iron pipe as the service line. He did a wonderful job of getting us water for the long weekend. It was a temporary fix with his new line running above ground. They will return next week to make a permanent fix and bury a new line underground. I would recommend their service to anyone. Since I had no idea where the old line actually ran from the house to the meter box at the street, Jarrett did not give up until he found the line and the break in the iron pipe that was caused by a direct lightning hit to our home yesterday. We lost power, internet and water. I am happy to report that we have all three of those essential services back up and running some 23 hours later, and I believe it is a job well done!

Review 43 (2024-10-19 - Rating: 5)
Your workers were great but I still dont have the problem fixed for the price I paid now my water wont even come on and I dont have another $300 to call yall back trying to get it turned on myself but thank you for your service 😔

Review 44 (2024-09-27 - Rating: 5)
Absolute lifesavers! I called first thing in the morning and they had plumbers come out just about an hour or two later. The plumbers worked quickly and efficiently to fix my problem. Not only that but they were super kind and cleaned up the area around the toilet they were working on, and an area in the backyard that had some tp overflow. Ill definitely be calling them for any plumbing needs in the future!

Review 45 (2024-08-08 - Rating: 5)
Fantastic experience from the beginning to the end! Along the way I came in touch with three different representatives, and they were all fantastic! Highly recommend. Obviously very particular about the employees that they hire.

Review 46 (2024-08-02 - Rating: 5)
Both did an excellent job. Came out quickly. Communicated well and got the job done efficiently. In fact everyone that has come to our house over the years have been awesome

Review 47 (2024-06-18 - Rating: 5)
First time I have used Rotor Rooter and will definitely use them again. The service person named Cody was polite, professional and extremely knowledgeable. It is so rare these days to find honest and hardworking repairmen. This speaks volumes of Rotor Rooter the company and their team of service technicians. I will definitely refer them to my family and friends.

Review 48 (2024-07-09 - Rating: 5)
The young man showed up when expected and was very professional. He unloaded his equipment and it didn’t take him long to clear the clogged pipe. He came in and tested the water flow and then packed up his equipment. I paid the invoice and he left. He told me that there’s a 90 day guarantee for the service. Couldn’t have been more pleased with his work!

Review 49 (2024-10-09 - Rating: 5)
Aaron and his team are great! I’ve used them for pool leak repairs a few times now. A+++ Highly recommend!

Review 50 (2024-12-06 - Rating: 5)
100% satisfied with the service! Tech was professional, quick, and took care of the problem! Pricing was great as well!

Review 51 (2024-10-17 - Rating: 5)
Roto Rooter was just here unclogging my shower. The gentleman that was just here. Very professional and expedient. Thank you for your help.

Review 52 (2024-02-16 - Rating: 5)
The pool leak division (AARON and Associate) are very professional and courteous. Both of them did not waste any time to search for the issues. They provided me with the necessary issues and SOLUTIONS. Two Thumbs UP!

Review 53 (2024-07-05 - Rating: 5)
Hunter did a quick, thorough job. He was professional and efficient. Highly recommend Roto-Rooter for any of your plumbing needs. They never disappoint. I also must add that I requested a technician about 2am on their website. I got a phone call at 7am letting us know our technician would be here soon. If you have a urgent matter I highly recommend calling Roto-Rooter!! They are dedicated to getting you the help you need! This is the second time weve dealt with Roto-Rooter within a years time. The first time we had issues earlier last year, same experience. Super knowledgeable technicians, they resolved the issue quickly and were here for us when we needed them in a timely matter. I cannot thank you all that work at Roto-Rooter enough!! Please tell your employees that they make a unpleasant situation so much easier. Its nice to have reliable affordable service! Not to mention how quick the process is. Thank you a thousand more times!!!!!!!!!!

Review 54 (2024-08-07 - Rating: 5)
One of the best Plumbing companies in the area. Very professional at affordable prices. Technician was very knowledgeable and had great communication skills.

Review 55 (2024-08-16 - Rating: 5)
Aaron is a very professional & polite young man who knows and does his job well. I know when I call on him with a problem he is going to get it fixed right the first time.

Review 56 (2024-08-02 - Rating: 5)
Aaron Besson was excellent! Polite, knowledgeable, and explained everything well. I will definitely use Roto Rooter again.The price was great too!

Review 57 (2024-11-18 - Rating: 5)
Mathew found a leak I could not see or hear. When he found it he showed me where it was and I could still barely see it. It was the definition of a pin whole leak. He fixed the issue in less than 30 minutes, checked the pipes in the attic and placed a buffer around the pipe he replaced. Thoroughly satisfied. I recommend asking for Matthew (the tallest technician). He is fast, professional, family man and polite. He has fixed a previous plumbing issue also. On previous concern, Quality and professional. Explained what the issue was, how it would be fixed, how long it would take and how much it would cost. Dried areas that were wet or damp. They were also polite even after being in an attic that was over 100 degrees. Some people may say that is their job. Repairing is their job being professional, polite while doing their job is a choice and I appreciate that. Will use them again for my plumbing needs.

Review 58 (2024-09-02 - Rating: 5)
Professional service and great demeanor even after working all night. I recommend this roto rooter along with Chris Hutchinson for anyone who needs exceptional and fast service.

Review 59 (2024-08-23 - Rating: 5)
I felt in really competent hands with the gas hot water heater repair needed. That was really refreshing as I am under a timeline for the repair and felt looked after by Jeremy!

Review 60 (2024-10-14 - Rating: 5)
I always use rotor rooter for my plumbing need I have no problems with this company besides their prices are high

Review 61 (2024-09-28 - Rating: 5)
We have rotor rooter come every year and jet out our storm drains. They are professional and do a great job.

Review 62 (2024-10-11 - Rating: 5)
Quick response to my call. Professional, courteous, knowledgeable technician, as always. He identified the problem quickly and repaired the issue. This was the third time I have used their services to repair leaking water lines. I will be using them again and recommending them to everyone.

Review 63 (2024-09-11 - Rating: 5)
Cody was wonderful called me immediately after I called the answering service went right over took care of the problem!! He was very helpful and polite

Review 64 (2024-08-06 - Rating: 5)
Dylon was very precise, he had the problem diagnosed from my much from my description of the problem. He told us what he was going to do, finished the job quickly and left no mess.

Review 65 (2024-11-25 - Rating: 5)
Austin was a terrific technician. Diagnosed and repaired the problem right away! Great service!

Review 66 (2024-06-25 - Rating: 5)
Jeremy did a great job of advising me about which toilet I should buy. He picked it up from Lowe’s for me and installed same day. Great job!!

Review 67 (2024-10-21 - Rating: 5)
Great service. Quick response. It didnt even take long to fix the problem. Definitely will call them again

Review 68 (2024-09-13 - Rating: 5)
Terry was very professional. He answered all of our questions. We would definitely recommend using him to all of our friends.

Review 69 (2024-09-20 - Rating: 5)
Dallas was Knowledgeable and very professional! He was thorough and did a great job! Thank you Dallas!

Review 70 (2024-08-28 - Rating: 5)
Job was done well and they were easy to work with, especially since I was out of town then the job was completed. I would recommend them, and use them again if I need to.

Review 71 (2024-08-15 - Rating: 4)
Aaron was very helpful today helping assess and evaluate our problem. He was fast, friendly, and knowledgeable.

Review 72 (2024-10-29 - Rating: 5)
Fast, polite and clean!! Cant ask for better! Great job as always, thank you for your service today.

Review 73 (2024-06-22 - Rating: 5)
He came out and took care of the problem. I am disabled and desperately needed that toilet unclogged and working and he got it done in no time. He was the most patient and friendly person I have met in a long time.

Review 74 (2024-05-28 - Rating: 5)
Aaron and his team were extremely helpful, punctual, efficient and knowledgeable. They were able to find the underground leak quickly when 2 other companies were unable to find it, at all.Roto-Rooter will be our first call in the future!

Review 75 (2024-09-30 - Rating: 5)
Great job as usual Mathew! Our sewage system between the house and the street was completely blocked and you saved us!

Review 76 (2024-08-28 - Rating: 5)
Aaron did a great job testing out the pool pipes, drains, and pump to determine where the pool leaks were. They repaired the seal leaks quickly and efficiently.

Review 77 (2024-01-18 - Rating: 5)
The tech which arrived at my home was wonderful! He was reassuring and answered my questions professionally. His patience and kindness blessed me today!Each time I have called Roto Rooter they have responded quickly and professionally. The receptionist and ladies which set the appointments are wonderful too! God bless this company!

Review 78 (2024-08-26 - Rating: 5)
Garrett Clark came out and Saved the Day! He unclogged our sewer pipe and was very professional and very helpful. He was extremely efficient and great people skills! I highly appreciate his work and would recommend both Garrett and Roto Rooter to my friends. Thank you all!!

Review 79 (2024-03-11 - Rating: 5)
Called Monday morning, they responded quickly and my issue (leak behind shower wall) was fixed by lunch. Jeremy did a great job, then he swept and mopped his work area when completed. He was friendly and professional as were the people I spoke with at the office.

Review 80 (2024-08-22 - Rating: 5)
Two unrelated issues within the same building. He was friendly, knowledgeable, and resolved both issues quickly. Great work.

Review 81 (2024-12-10 - Rating: 5)
My technician was on time, Knowledgeable, helpful and solved the problem. Great job.

Review 82 (2024-06-28 - Rating: 5)
Jarrett was awesome! He took care of a water leak for us. This company is great,and prices are low!

Review 83 (2024-10-25 - Rating: 5)
The technicians were professional, respectful, knowledgeable, and had great personalities. Thank you

Review 84 (2024-08-07 - Rating: 5)
Terry came to do a job at my in law’s and we couldn’t ask for a more professional and efficient person! He is wonderful!

Review 85 (2024-05-08 - Rating: 5)
The plumber showed up in a timely manner and was very polite and courteous. He attempted to resolve the assumed issue. After trying a few measures he discovered the problems was more severe. He explained the issue and gave me options to consider. I would recommend this company.A.E. Gray

Review 86 (2023-11-24 - Rating: 5)
Hannah, Johnny, Terry and the whole team are such a pleasure to work with! We used the for a small toilet issue and to switch out a shower kit- Terry was super professional and made sure everything was done efficiently so we were without water as minimally as possible. He also was able to address 2 leaking exteriors pickets that other plumbers have told us couldnt be fixed due to being set in the brick, which will save us quite a bit on our monthly water bill. We plan to use them for a full bath remodel, a new water line, and drain cleaning over the next several months. Highly recommend

Review 87 (2024-04-05 - Rating: 5)
I came home from work on a Friday afternoon, noticed a wet spot in the yard, and suspected a leak. Within 15 minutes of calling Roto Rooter, Jeremy Pope and Dallas were at our house digging with shovels, and within an hour of my initial call to the office, the leak was found, and repaired for a very fair price. All before the after-hours rate took effect - appreciate the prompt service and making a stressful situation disappear!

Review 88 (2024-11-29 - Rating: 5)
The technicians were very professional and got the job done in no timeThe price was very reasonable

Review 89 (2024-04-02 - Rating: 5)
Lifesaver! Excellent service and very helpful, explaining the inner workings of our septic system and the issue at hand. We needed things fixed quickly for guest arrival and Chris went above and beyond to make it happen. Thanks so much.

Review 90 (2024-07-06 - Rating: 5)
Hunter was very courteous and professional. He explained in detail what was actually causing the problem. Very knowledgeable. I would recommend to all my friends.

Review 91 (2023-12-12 - Rating: 5)
Very fast estimate, lowest price i got. Got started in less than 1 week and work was done in one day. Great service, very professional, clean and neat. Will use them again for sure. Mike was so easy to work with, Thank you Mike and Roto-Rooter.Foley, Al

Review 92 (2024-08-21 - Rating: 5)
Cody was very knowledgeable and thorough and addressed all of my issues in a courteous and professional manner.

Review 93 (2024-11-13 - Rating: 5)
Cleaned the drain professionally and timely. Definitely would recommend rooter roter.

Review 94 (2023-11-21 - Rating: 5)
Jacob was extremely professional, courteous and timely. Because of his hard work and knowledge I will be a return customer and share this everyone I know. Your attention to detail and excellent workmanship is much appreciated! Your company is blessed to have such a fine employee!

Review 95 (2024-04-30 - Rating: 5)
Their personnel called to say they were on the way and arrived within 20 minutes. Jarrett and Christian asked pertinent questions and promptly got to work. They had the problem diagnosed and fixed in no time. A blocked pipe from the sink to the grease trap. Ill call them again if I have any other drainage issues.

Review 96 (2024-06-17 - Rating: 5)
Highly recommend Roto. We use them for assistance on drain cleaning and video pipe inspections. They are a first class company.

Review 97 (2024-12-18 - Rating: 5)
Fast, reliable and courteous service. I am very pleased and have been using this company for many years.

Review 98 (2024-06-27 - Rating: 5)
Jeremy was very professional, knowledgeable and efficient. He identified the problem very quickly and fixed in less than 1.5 hours.

Review 99 (2024-02-11 - Rating: 5)
I had an excellent experience with Tristan Burroughs. He came out tonight and solved the issues that I had with my line. It didn’t take him no time to unclog the line. He is definitely a life saver, especially on a Saturday late night where nothing is really open! I would DEFINITELY recommend him for any type of plumbing work! Thanks again Tristan 💜

Review 100 (2024-12-17 - Rating: 5)
We called just this morning and had an immediate response. Of course the job was more complex than we hoped, but the technician was friendly and knowledgeable and assured us he would finish the job. He did! Very pleasant customer service. Thank you!

Review 101 (2024-01-14 - Rating: 5)
Great professional service at an affordable price, job well done! Even when we had an issue after receiving your service, you all were prompt in getting it resolved. I would highly recommend your service. Thank you!

Review 102 (2024-02-22 - Rating: 5)
Exceptionally friendly and professional. Respected my home being diligent at cleanliness and protectionofproperty and belongings. Arrived in a most timely manner including notification of pending arrival. Was forthcoming with a breakdown of fee schedule prior to service request. Highly recommend.

Review 103 (2024-04-18 - Rating: 5)
I Roto-Rooter helped, me when my roof leaked last week. They assured me my drains were not clogged… that it was a roofing problem. They were prompt and efficient.Mathew was very nice, very helpful.

Review 104 (2024-11-27 - Rating: 5)
The technician was very nice and polite and did a great job

Review 105 (2024-10-02 - Rating: 5)
Thanks so much for your rapid response. I am pleased and will refer your company too others who are in need of your services.

Review 106 (2024-12-13 - Rating: 5)
The service was very professional and friendly thank you for your great service.

Review 107 (2024-05-29 - Rating: 5)
Had a drainage issue and they came quickly and resolved the problem. Have used the Daphne/Mobile RotoRooter a lot and they are always efficient and take care of any problems quickly for us!

Review 108 (2024-09-03 - Rating: 5)
They are awesome!! We have now used them several times. The first time was to install an outdoor kitchen faucet and ice maker and they did a wonderful job. The second time our sewer backed up and they came out quickly and fixed it. This time it was our water heater. They are always professional and nice. Quick to respond. Highly recommend!

Review 109 (2023-11-22 - Rating: 5)
Aaron with Roto Rooter was amazing! Any time I have any plumbing issue in the future so long as I live close enough for him to come to where I’m at, I will ask for him! He is a shining example of what we look for in a plumber, both as customers and company’s alike. Fully recommend!

Review 110 (2023-11-09 - Rating: 4)
Roto Rooter came promptly and did not charge an excessive price. They cleared the blockage from the washer. The technician brushed up against my hot water heater setting knob, shifting it to not even lukewarm. It took until the next day for me to think through the situation and realize what happened, the 2 appliances are very close together in a tight setting, but I resolved it myself. Also I didnt know he used my ladder, which was actually ok with me, but he failed to put it where he found it. Again, an easy fix.

Review 111 (2024-06-27 - Rating: 5)
Jeremy did a great job on our Renai heater. Very efficient, knowledgeable and kind.

Review 112 (2025-01-03 - Rating: 5)
Very good experience with Roto Rooter. Knowledgeable technician. Was able to fix my problem quickly!

Review 113 (2023-11-18 - Rating: 5)
Wonderful experience with Roto-Rooter. We had water coming through the ceiling and needless to say our day started poorly. We called Roto-Rooter and the Service Tech Matthew was great. Made the repair needed and was such a pleasure and will definitely ask for him again if we ever need their help again.

Review 114 (2024-09-03 - Rating: 5)
Got it unclogged quickly. Showed where problem was. Did not mind me observing and showed where issues were. Exceeded expectations

Review 115 (2024-07-09 - Rating: 5)
Austin did a good job!! he came out same day I called and found the problem I highly recommend.

Review 116 (2024-07-18 - Rating: 5)
Came the same day, thought the issue was one thing from the companies tech support but turned out to be something else. Very thorough and patient.

Review 117 (2024-01-19 - Rating: 5)
We had several pipes burst due to the rare deep freeze. Called Roto-Rooter the next morning, and the plumber was here in a few hours. Tried calling several plumbers in the area, and most had a two day waiting list. Not Roto-Rooter.Jacob was the service repairman and he was incredible. His knowledge of plumbing was the best I have ever heard. I watched him work, and he explained each step he repaired. He explained the various PVC pipes and why they were used. He identified a couple areas that may need repair in the near future. He was very pleasant while I asked dozens of questions. Most technicians in the past seemed irritated when I watched them work. Not Jacob. I now have Roto-Rooter on speed dial.If you want a plumbing service who are fast responding, well trained, and friendly.. call Roto-Rooter. Ask for Jacob if he is available to come out. Im sure all the service repairmen are experienced as well. Thanks Jacob for work well done.Rob & Lisa

Review 118 (2025-01-02 - Rating: 5)
The technician was very polite and got our problem resolved.

Review 119 (2023-12-27 - Rating: 5)
The plumber arrived promptly and diagnosed the leaky toilet and repaired it. We were so thankful that he prevented more water damage. Highly recommend him and the company for great service!

Review 120 (2024-10-21 - Rating: 5)
Great, prompt service. Jarret was very polite and knowledgeable.

Review 121 (2024-08-09 - Rating: 5)
Both Kirksey and Dallas were very efficient and pleasant. Very pleased with their service.

Review 122 (2023-08-01 - Rating: 5)
Excellent.I was notified that by the office that their plumber was on way. He arrived on time, and did a complete diagnostic to determine the source of the leak. This was in a very hot,very difficult location.He explained what he observed and made a best solution suggestion.Price was reasonable for the professional work performed.

Review 123 (2023-09-21 - Rating: 4)
Everyone was very professional and knowledgeable. From the answering service to the two gentlemen that came to my house to do the job. 5 stars and some for all of them. The only issue I have is that I spent almost $3800 and don’t have a receipt. I can buy a hotdog from a food truck and get a text receipt before I get my food. This is a large enough company that should be able to send a receipt as soon as payment is made!! I understand that everything is paperless and I have no problem with that but I received this survey before they left but no receipt. Are you all holding my receipt hostage until I complete the survey? Lol. Again, your employees and staff are phenomenal and the two gentlemen did an exceptional job but, please send me my receipt so that I can file it and document the exact amount coming out of my account.

Review 124 (2024-06-12 - Rating: 5)
I am very pleased with the response time and service provided! I got next day service and the technician was professional, knowledgeable and courteous!

Review 125 (2024-06-25 - Rating: 5)
Arron was very professional and well mannered, he addressed my problems and resolved them very promptly! Thank you Arron for a fine job !

Review 126 (2024-02-05 - Rating: 5)
Fantastic service. The gentleman from Roto-Rooter arrived precisely when he said he would, was very professional, and took care of the problem with my blocked pipe. You cant ask for better than that!

Review 127 (2024-05-11 - Rating: 5)
Was my second call trying to find plumber. My first plumber came 3x! Always had reason needed to return- plus 2 cancellations. I called roto rooter came next day… repaired same day… and 1/2 the first plumbers cost!!

Review 128 (2024-03-28 - Rating: 5)
Roto-Rooter is the best, they came out and fixed my leak quickly. They have excellent technicians on staff. Kind and respectful.

Review 129 (2024-01-30 - Rating: 5)
Dillion did a thorough check on our plumbing as we had a few concerns.Gave us causes and solutions so we can make educated decisions moving forward.Personable and respectful.Great job.

Review 130 (2024-08-26 - Rating: 5)
They did a wonderful job installing my new tub and surround!

Review 131 (2024-09-27 - Rating: 5)
This company is awesome to work with!!! They do great work and stand behind it.

Review 132 (2024-08-01 - Rating: 5)
He got to job & made it look easy:)Thanks for your sense of urgency🙏

Review 133 (2024-09-20 - Rating: 5)
Hands down the best plumbing company in Baldwin and Mobile Counties. Chris came out and quickly addressed my lift station concerns and we are all good to go!

Review 134 (2024-03-05 - Rating: 5)
I would recommend Roto-Rooter to anyone searching for quality, expertise, fast service and friendliness. Matthew and his helper were very professional and got the job done! Thanks so much!

Review 135 (2023-03-15 - Rating: 5)
Aaron was very professional and courteous. His knowledge was superb and fixed my issues with no problems. He literally walked me through everything he was doing because I asked if I could shadow and learn. I would highly recommend roto-rooter and will continue to use them for all my plumbing needs.

Review 136 (2024-07-25 - Rating: 5)
3rd plumber is the charm. Great job. Dont mess with other local plumbers

Review 137 (2024-01-31 - Rating: 5)
Great customer service. The technicians were professional, and addressed our concerns quickly and efficiently! We will definitely use them again in the future.

Review 138 (2023-12-24 - Rating: 5)
An awesome job and completed in a timely manner. Very decaded young man. If I have any other work that needs your service I would love for him to do the job. I appreciate his patience with us and his willingness to work in bad weather. Great job.

Review 139 (2023-10-17 - Rating: 5)
Jeremy was professional and super quick to pinpoint the problem. Before I could blink He had his ladder and his auger on the roof. He definitely knows his job and he was super safety conscious for his safety. As much as I grieved to have to call Roto Rooter and pay someone to fix the problem, I was so happy to pay the bill because he did such a fantastic job! Oh and he had such great manners that made it even easier and not so awkward.Roto Rooter has a very valuable employee in Jeremy. Thank you Roto Rooter. And thank you Jeremy! Now I can wash clothes, dishes and take a bath tonight!

Review 140 (2023-08-22 - Rating: 5)
Rotor rooter has served me very well. They found and fixed leaks in my in-ground pool (which I didn’t even know they provided that service) and answered all of my concerns about my hot water heater. Quick and professional - no unnecessary work.

Review 141 (2023-09-14 - Rating: 5)
Ive used Roto Rooter on two different occasions. Once for a Dishwasher installation on recently for a Gas Hot Water heater installation. Both times the technician was very knowledgeable, on time and through with the installations. The office staff is super as well. Would highly recommend.

Review 142 (2024-08-07 - Rating: 5)
8/5/2024Dallas was fantastic! He was very professional, pleasant attitude and knowledgeable. He explained what he would need to do and what it would cost.

Review 143 (2023-11-28 - Rating: 5)
I called Roto Rooter around 1pm because of a high water septic alarm. Mathew (Roto Rooter employee) showed up within a half hour and started to work. He was able to secure and install a new pump within a few hours. Mathew and Roto Rooter did an excellent job.

Review 144 (2023-10-28 - Rating: 5)
Very good technician/plumber. Jeremy was awesome. Gave us options and was extremely helpful. You have a great employee on your hands that is extremely knowledgeable. 5 stars.

Review 145 (2024-08-19 - Rating: 4)
Very happy with plumbers. My only complaint is with lack of communication between office staff.

Review 146 (2023-12-07 - Rating: 5)
Jacob was amazing! Thank you for saving me and get this...he even cleaned up after he fixed my problem. Never calling anyone else from now on. Yall have a great holiday! Thank you so much!

Review 147 (2023-12-27 - Rating: 5)
Ricky was very professional and came after hours when no one else would. He Figured out and fixed our issue quickly. Highly recommend

Review 148 (2023-04-12 - Rating: 5)
Aaron came out to blow out our skimmer lines. He did an amazing job and was extremely professional! He came very prepared with all the right equipment, was very thorough and quick. Would highly recommend giving him a call!!!

Review 149 (2023-07-03 - Rating: 5)
Terry Allen was extremely helpful and professional. He kept the work area clean, and did his best to only do what was necessary to repair the leak. Terry was also friendly and explained the whole process. I don’t feel like I was overcharged in anyway, and even if they charge more it would be worth it, because he did a great job and I feel that they are worth every bit. I’m so thankful that. Roto-Rooter sent Terry for my repair.

Review 150 (2023-08-09 - Rating: 5)
I had to have Roto-Rooter come out 3 times in 1 week (3 separate jobs: fixing a water leak, installing a bathroom vanity, and installing a kitchen sink) to my aunts house and each time the guys were professional, knowledgeable, and personable. They explained what they were doing and made it easy to understand how everything was being done. Shout out to Daylon, Jeremy, and Cody for all their help on each project! I cant thank them enough for all their help!

Review 151 (2023-12-22 - Rating: 5)
The service technician resolved the problem. He is a wonderful, professional and kind young man with great talent. I am totally satisfied with his work. Many thanks Hunter

Review 152 (2024-07-15 - Rating: 5)
Great job on repairing and getting my Wife’s Hair Salon in Foley Alabama back to business.

Review 153 (2023-04-21 - Rating: 5)
The technicians were able to unclog my pool skimmers. My pool man was not successful after many hours. Super nice guys. I would refer them any day. Terry, Aaron and Christian were super nice, knowledgeable, and fixed my problem.

Review 154 (2024-02-14 - Rating: 5)
Very good experience-on time -did the job in a timely manner-workers were friendly - i would recommend roto rooter for anyone looking to have plumbing work done professionally--thanks -HenryCrenshaw

Review 155 (2023-08-10 - Rating: 5)
Matthew did an excellent job with the maintenance work on our grinder pump. He gave us a suggestion for at home maintenance which I really appreciate. This was the kind of experience we wish we had with all services.

Review 156 (2024-06-22 - Rating: 5)
Fast and efficient service. Had to pay double because it was after hrs because I had waited on another company for 1.5 days that didnt show. But, the service had to be done.

Review 157 (2023-09-13 - Rating: 5)
Great experience with the Roto-Rooter branch operating in Baldwin County. Very quick response time and they did quality work at a very reasonable price. Thank you Chris for your assistance!

Review 158 (2023-06-19 - Rating: 5)
Great experience today with Roto-Rooter! Yesterday, our drain lines backed up and flooded our downstairs bathroom and kitchen. I contacted Roto-Rooter this morning and they quickly sent a technician. He was very professional and in short order diagnosed the issue and fixed it.

Review 159 (2023-10-20 - Rating: 5)
The technician arrived on. He was professional, knowledgeable and friendly. We shared stories about our dogs. Now I am waiting on an estimate and pray that it won’t cost me my first born🤪😂😂.

Review 160 (2024-10-17 - Rating: 5)
This was a first class job and the gentleman they sent was courteous and professional

Review 161 (2023-03-17 - Rating: 5)
Matthew was very nice and professional, he explained everything he did for the leak. Repair was complete in a timely manner. Very impressed with the time frame, expertise, professionalism and price. Great people to do business with.

Review 162 (2024-12-25 - Rating: 5)
Excellent service

Review 163 (2024-08-28 - Rating: 5)
Exhibited the epitome of professionalism. Punctual, efficient and courteous. Would highly recommend.

Review 164 (2023-06-26 - Rating: 5)
Our old hot water heater had been leaking, and my husband knew to call your guys! They were prompt, polite, answered all of our questions honestly, and cleaned up after themselves. We are very happy! We are so proud of our new appliance! Thank you guys from Roto Rooter! We’ll know who to call for the next emergency!

Review 165 (2022-04-06 - Rating: 5)
Extremely pleased with the service from Roto-Rooter. The crew were able to come out same day as request was made and repaired our leaks in the wall and were very professional and friendly and knowledgeable and great plumbers. Jeremy and his partner did wonderful repair and we appreciate them! Also the receptionist that worked with us on our request was very friendly and helpful. Thank y’all!

Review 166 (2023-07-07 - Rating: 5)
Hello, if you are looking for a business where the employees have 💯% Expertise, Honesty,Compassion, and areEfficient, Respectful, Trustworthy andPunctual, this is the business that you have been looking for. In other words they are the Best of the Best!! Roto-Rooter wrote the book on customer service because they always treat you like family and their prices are fair and agreeable. In my opinion, there are not enough stars in the night sky to express his impeccable, incredible ✨️ Service each and every time Mr. Terry comes!!! Who just ❤️ loves ❤️ it when she needs to call Roto-Rooter? Me, Mona Lisa Lamar.💖🤗

Review 167 (2023-04-29 - Rating: 5)
We desperately needed quick service to look at our grinder pump issue before it caused problems inside the house. They sent someone within an hour!! Fixed us up & we’re back in “business” It could’ve been really bad! Highly recommend

Review 168 (2023-02-16 - Rating: 5)
Excellent crew! Billy, Josh and their team delivered superb service and inspired confidence in the services delivered. They answered all of my questions, kept the project site clean, were very well mannered and had a great sense of humor.

Review 169 (2024-03-08 - Rating: 5)
Andrew responded quickly, courteously, and efficiently to our plumbing problem.At the same time, he explained the whats and whys of the experience.3/8/2024

Review 170 (2022-07-11 - Rating: 5)
Terry was amazing. Would high recommend him for any plumbing issues with your pool. I explained the issues we have been experiencing and within minutes he had figured out what the problem was. He got out the supply and tools needed and the job done. Very satisfied with the work he did.

Review 171 (2024-04-29 - Rating: 5)
Everyone was nice, helpful and friendly. The job looks great too. I would definitely recommend them and Roto Rooters services. Thank you 😊

Review 172 (2022-07-26 - Rating: 5)
The technician was excellent. He made us feel we were not a bother by having to call so late after hours. The company that installed our grinder system had no one answering an after hours call. Like most mechanical things they will go out after hours. Roto Rooter was here to fix our problem in less than 30 minutes. I highly recommend them.

Review 173 (2020-07-03 - Rating: 5)
This encounter I had with them was absolutely amazing! I had the pleasure of working with Bailey and he was very prompt, knowledgeable, and hard working!! He took the time out to explain things as he went and what he hoped the outcome would be! He worked hard for hours trying to figure out a way to clear my drain. The solution ended up with him having to probe the yard find the pipeline, dig it up and call in reinforcements because it was getting dark and late from a nice man Mr. Richard! After diligently working for hours we finally got it fixed!! I was so grateful they even took the time to clean and sanitize my bathroom when they were done!! I’m more than satisfied with my service!!

Review 174 (2023-04-05 - Rating: 5)
Our service technician was incredibly helpful and professional! He worked quickly and effectively, and he discussed with us what to do if we starting seeing any issues in the future. Wonderful service!

Review 175 (2023-01-10 - Rating: 5)
Daylon serviced my shutoff valve for the water line to my refrigerator & repaired an outdoor faucet valve as well. He did exactly what was asked of him and spent less than an hour. He was extremely helpful in letting me know how to keep them working and in order. No complaints, highly recommend. He was knowledgeable, fast and polite. Happy to say the bill was half of what was expected.Thx!

Review 176 (2023-05-05 - Rating: 5)
After calling the city, which came out and stated it was not the line it was ours, we then called Roto Rooter. After troubleshooting and snaking our line, it was determined by the plumber that it was a city problem. He called the city for us and stayed with them to insure they agreed and were on top of things. He was super polite and an excellent communicator. We highly recommend their service.Greg and Beth Wooten

Review 177 (2024-12-13 - Rating: 5)
Very prompt service on a Friday afternoon. Chris & Jacob do a great job with a reasonable price.

Review 178 (2022-02-04 - Rating: 5)
I made a plumbing request via the website and got a call back fairly quickly. My problem wasnt an emergency so they scheduled for the following afternoon. The technician they sent was knowledgeable and friendly. He explained what was happening and how he was going to address the problems. Loved the customer service he provided and the price is reasonable. Will use their services again if needed.

Review 179 (2023-06-19 - Rating: 5)
Roto-Rooter replaced some sewer pipe after I had called a smaller plumbing company who was unable to resolve the problem. Roto-Rooter was able to diagnose the issue using a camera in the pipes, where the other company didn’t have a camera. I highly recommend Roto-Rooter. My only regret is that I didn’t call them first. They were very professional. I also had them replace a tub faucet and Jacob did a great job. I will definitely use them again.

Review 180 (2024-10-14 - Rating: 5)
Terry is excellent as always. Very knowledgeable and always easy going

Review 181 (2024-09-20 - Rating: 5)
Austin was excellent. He was professional and competent.

Review 182 (2020-03-12 - Rating: 5)
The office/appointments staff were courteous and professional, and made setting my appointment super simple. The guys they sent out were knowledgeable, friendly and fairly priced. They resolved my issues and gave me useful information on steps to prevent future issues. I intend on calling Chris H. and his (8yrs experienced🙃)trainee back out to do the install on my new commodes. Thanks Guys!!!

Review 183 (2022-07-15 - Rating: 5)
Aside from being professional, kind, and courteous, Tyler Andrews was very knowledgeable of his job. I love the way he work and explained to me exactly what was going on and what I need to do for now with my pipes and plumbing. I would recommend not just Roter Rooter, but this particular service tech for you plumbing needs!! Thank you so much, Tyler!

Review 184 (2023-11-11 - Rating: 5)
Dillion was very prompt and ready to do is job . Great customer service . I can’t speak for all employees at roto rooter but Dillion was definitely someone to have on your side , especially when you’re going thru a S***** time 😂. So he deserves a 11 out of 10.

Review 185 (2023-02-03 - Rating: 4)
Andrew came out late because he knew our kitchen & laundry room was down. Very polite and good work ethic. I was impressed.We have used roto rooter since we built our house in 1987.

Review 186 (2023-03-07 - Rating: 5)
Dylan was very helpful in cleaning out the clogged drain and showing issues in the pipe that can cause the clog. Recommended using another process to clear the drain and remove scaling that have built up in the pipes over time. He even scheduled the next appointment so I did not need to call in and explain what I needed done.

Review 187 (2024-12-02 - Rating: 5)
We used Roto Rooter at our self-storage facility. They are professional and responsive and we were very satisfied with the service. Would definitely recommend them to anyone in need of plumbing services.

Review 188 (2022-10-07 - Rating: 5)
Thank you for the excellent customer service. I highly recommend Tyler at Roto Rooter. He has responded to issues at the home and office. He is professional, trustworthy, prompt, and gets the job done. This company responds quick to emergencies and all employees I have associated with have EXCELLENT customer service.

Review 189 (2019-06-03 - Rating: 5)
I very highly recommend the whole crew plumbing and restoration. Andrew Brian Richard and everyone who helped in my project. They are trustworthy to leave while they work. Very respectful friendly and professional. Clean while they worked was courteous of my pets and small children. They showed up on time left quietly when children were sleeping. This crew was amazing thanks guys y’all are awesome

Review 190 (2024-09-30 - Rating: 5)
A group of timely very knowledgeable and professional company. Will recommend this company

Review 191 (2022-12-23 - Rating: 5)
Our outdoor spigot came off while trying to detach the hose right before the freezing temps moved in. It was 10:00 at night and just two days before Christmas. They showed up in less than an hour and got everything fixed perfectly. Friendly, kind, professional, and reasonably priced!