Dial One Johnson, Plumbing, Heating and AC Repair

Located in Midlothian, Texas

Address: 5341 Ranch Cedar Rd, Midlothian, TX 76065, United States

Phone: +1 469-527-0806

Rating: 4.9

Services

Identifies as women-owned
On-site services
Language assistance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Repair services
Gender-neutral toilets
LGBTQ+ friendly
Transgender safe space
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-12 - Rating: 5)
Fantastic service! Arrived when promised, communicated clearly and truthfully. We had quite a complex issue and Cody was just great. Patient and just kept working the problem. I cannot say enough about the great work. The price was very fair and reasonable as well

Review 2 (2025-01-03 - Rating: 5)
I never leave comments, but I thought this time I had to make an exception. My mother is elderly, with 24 hour caregivers. I showed up at her home on a Friday afternoon and was told by the caregiver that they had no hot water. I checked the hot water heater and it was working, but no hot water was flowing through the pipes. I called at around 3pm, and a technician was there by 4 pm. He discovered an unnecessary sensor on the hot water heater wasnt working as its battery had run out. The sensor had then cut off the water flow. The technician disconnected the sensor, and voila! Hot water was flowing freely! I fully anticipated she would go the weekend without hot water. Thank you, Dial One Johnson!

Review 3 (2024-09-20 - Rating: 5)
Company who actually cares. I’ve never had such a wonderful customer service experience. The girls who have helped me have really been great and are always so supportive with information. I also feel safe and comfortable when the technicians come and do their maintenance and work. I never feel like I’m being taken advantage of because they are always upfront and honest with me about my needs and if they can wait or need done the same day.

Review 4 (2024-12-10 - Rating: 5)
Dan Richertal provided top quality service for us. He was thorough and honest. And he was very considerate. I am glad to have found someone in this business that we can trust. Thanks, Dan. Youre the best!

Review 5 (2024-10-31 - Rating: 5)
I had a problem with my tankless water heater and the amt of water coming out of my faucet. James was the technician and he did an awesome job! He was knowledgeable and professional as well as educational. It was installed by a contractor and James explained the problem and repaired the issue. This is my new go-to company for all plumbing issues we have!!

Review 6 (2024-10-15 - Rating: 5)
I was pleasantly surprised by the level of effort given at the biannual checkup. Several little plumbing issues fixed and no pressure to buy items or services that were not required. I will definitely call them for my next plumbing problem!

Review 7 (2024-10-08 - Rating: 5)
Ive used Dial One several times for plumbing and A/C issues. They have great employees who know their stuff and are always courteous and professional. And they do great work!

Review 8 (2024-10-26 - Rating: 5)
Excellent service, excellent response time, excellent pricing and James is an excellent technician. He explained everything and gave us options. He kept us updated and cleaning up after the job was completed. We are totally hooked and telling everyone one we know!

Review 9 (2024-09-24 - Rating: 5)
Really loved the personable service Jose gave. We even sat a fee minutes to share topics. Hes a nice cool and knowledgeable young man. Would love foe him to be my technician always.

Review 10 (2024-06-10 - Rating: 5)
I have used Dial one for years. When I have a plumbing problem the always fix what needs to be done. Reasonable price.

Review 11 (2024-11-04 - Rating: 5)
I called regarding a water leak and a Technician was sent out the very same day. Kerlin came and located the leak and promptly fixed the problem. Thank you 😊

Review 12 (2024-07-30 - Rating: 5)
In a world where customer service has all but vanished, we received unbelievable customer service from the moment they answered the phone, throughout the time Jose was at our service, and EVEN AFTER HE LEFT! If you truly want the best, choose this company!!

Review 13 (2024-10-28 - Rating: 5)
James was very professional.He took time answering any questions that I had.I recommend Dial One.The company is very fair to their customers.Thank you.

Review 14 (2024-06-14 - Rating: 5)
Dan proved experience is a valuable asset.Although it is very hot in my attic Dan did not hesitate to enter in order to verify the air handler motor has loose shaft bearings.I heard Dan express joy saying “easy fix”. Dan immediately found the issue of manufacturer insulation had came loose and was logged in the fan. This insulation caused the fan to become out of balance resulting in the low frequency noise I heard as the home owner.End result was a huge savings as the fan motor did not need to be replaced after Dan removed the insulation that had gotten stuck in the fan fins.Dan has proven his integrity and professional attitude that is refreshing as a home owner.I highly recommend and endorse Dan Richtertal and Dial One for your AC service needs.

Review 15 (2024-11-18 - Rating: 5)
Dan is a great guy. And a truly honest. I like that in people he doesnt try to sell u something u dont need. Thanks

Review 16 (2024-04-23 - Rating: 5)
Had an issue with toilet leak. Called Dial One Johnson. They sent a plumber out that same day. He was extremely professional and knowledgeable. Very thorough and cleaned up everything. Best of all he saved me a lot of money. They are my go to for all AC and plumbing issues now.

Review 17 (2024-11-08 - Rating: 5)
Joseph, as always, was on time, put on his protective shoe coverings to protect my carpet, assessed my issue, got his tools out and had my bathroom back up and running perfectly in less than 20 minutes. He is a gifted plumber. Thanks, Joseph.

Review 18 (2024-12-09 - Rating: 5)
Dan checked our furnace and was extremely knowledgeable and explained everything clearly. Would highly recommend.

Review 19 (2024-05-09 - Rating: 5)
Joseph is an amazing tech and represents the company value well and customer service is exceptional alone with communication skills. Hopefully we can work out options for them to do work needed. But consultation was first grade

Review 20 (2024-12-26 - Rating: 5)
DOJ support for hot eater heater was excellent even due to last of quick support from supplier.

Review 21 (2024-09-28 - Rating: 5)
These guys are great! Installed a new disposal and didnt try to sell me anything else.

Review 22 (2024-10-22 - Rating: 5)
Dan R. was on time and provided great service. Very experienced and knowledgeable technician.

Review 23 (2024-04-16 - Rating: 5)
I would recommend this company 100%. Everyone that I have dealt with was professional, considerate, prompt and also affordable. I will be using their services again. The tech Dan went above and beyond to ensure a proper job was completed.

Review 24 (2024-05-01 - Rating: 5)
Technician arrived during designated time to check airconditioning system! Joe explained the service he would be checking out. He eventually suggested a new motor that would use less energy when the air conditioner starts. Also suggested cleaning out a pipe that was backed up with water. Got the work done and explained the process in a way I understood! Very personable and professional.

Review 25 (2023-10-25 - Rating: 5)
Big Dan was an outstanding technician. He was VERY courteous and professional and extremely knowledgeable. He was able to answer all my questions and explained the system in a way that I understood. He also had a sense of humor and was very down to earth. I would recommend this company to anyone needing their services. Thanks Big Dan for a job well done..

Review 26 (2024-11-14 - Rating: 5)
Dial One Johnson is an awesome company. I would recommend them to anyone.

Review 27 (2023-05-06 - Rating: 5)
Dan came out at 10 o’clock on a Friday night to fix our AC unit. He found the issue and had it up and running within minutes. He was absolutely awesome, energetic, enthusiastic and truly seemed to love what he does. Incredible experience and made my day.Would 100% recommend!

Review 28 (2023-09-13 - Rating: 5)
Jose, Joe, Dan, and Josh did such a great job for us with the work they did on our new HVAC system and existing unit. They were very professional and kind. They were also very knowledgeable about explaining everything to me. Great guys and company. They are beyond taking care of us and making things right. I strongly recommend Dial One and these guys for so many reasons.

Review 29 (2024-05-13 - Rating: 5)
Excellent! Same day service, quick repair/replacement at a reasonable cost. Very responsive at all steps of the process. Im very happy! Very highly recommended.

Review 30 (2023-08-03 - Rating: 5)
Dan is super amazing!! He explained the issue so I could understand it easily!! He’s extremely professional and worked quickly to get our unit working properly again! It’s so great when you REALLY trust a service provider! I would recommend Dial One to anyone..and we do!

Review 31 (2024-11-02 - Rating: 5)
The guy who installed my water heater was amazing and very knowledgeable.

Review 32 (2024-04-26 - Rating: 5)
Kerlin was very knowledgeable, thorough, helpful, and conscious of our needs. He installed the toilet parts with good explanation and was done quickly. A very kind personality, as well.

Review 33 (2024-05-21 - Rating: 5)
James with Dial One has been a life saver for all our plumbing needs. If youre looking for professional, thorough plumbing services we strongly recommend Dial One!!

Review 34 (2024-04-15 - Rating: 5)
Johnathan came and replaced my hot water expansion tank very quickly and got me fixed up! Very good service and was here not long after I reached out to them.

Review 35 (2024-05-28 - Rating: 5)
James showed up when he said he would and finished the job in a timely manner. He was great, courteous, and knowledgable of what was happening with my tankless water heater.ThanksJames

Review 36 (2024-10-25 - Rating: 5)
The tech was very friendly and knowlegable. Very impressed with the service.

Review 37 (2024-04-23 - Rating: 5)
Dial One has the best technicians! James B installed a new water heater for me today; and when he finished, he came inside and checked all the previous repairs he had done in the past just to make sure everything was working. No problems were found.James, and all the technicians from Dial One, are so polite and friendly!! I highly recommend them!

Review 38 (2023-11-14 - Rating: 5)
We had a great experience with Dan. He was punctual, professional, insightful and truthful. Recommend Dial One to any other home owner. Excellent service!!

Review 39 (2023-12-01 - Rating: 5)
One call to Dial One Johnson Plumbing they were able to work me in the same day. Jonathan had my hot water heater going in no time. Couldnt be more happy and definitely be calling next time I need something.Thank you!

Review 40 (2023-07-26 - Rating: 5)
Emmett was professional and did a great job identifying our problem timely. He was patient as we decided on repairs/new unit and walked us through everything that needed to be done. Would definitely recommend him to anyone that needs AC repairs!

Review 41 (2023-11-09 - Rating: 5)
Have used Dial One for years for all plumbing and HVAC services. All service personnel have been professional, timely, courteous, and knowledgeable, including todays plumbing service. They all seem to go the extra mile each time. Thanks.

Review 42 (2023-08-22 - Rating: 5)
Shortly after buying a new home in Cedar Hill, Texas, we found out that our upstairs A/C unit wasnt working. Since we had previously had great results using Dial One Johnson for issues with our hot water heaters, we contacted them for help with our A/C.Jose R. was the Dial One HVAC technician who responded. From start to finish, Jose did a superb job taking care of our HVAC issues. He ran diagnostics and identified the issue. He gave us several options for taking care of the problem.Since both our HVAC systems were older ones and it didnt appear they had been well maintained in prior years - we asked to just have them both replaced (this wasnt pushed on us - we opted to do it so that we could have a fresh start with the HVAC systems in our new home).Within days, Jose had a fantastic, hard-working crew come to our house to install the new HVAC systems. He stopped in periodically to make sure that the HVAC installation work was being properly done, and he and other team members returned to tend to a few other tasks and to clean our air ducts. Every aspect of their work was professionally and promptly performed. The service providers were respectful of our home and took great care to clean up stuff after their work was done. They were friendly and informative, and Jose maintained great communication with us throughout the entire process.When the city inspector came out afterwards to inspect Dial One Johnsons work, they found no issues at all with any of the work Dial One Johnson had performed.We are loving the improved A/C air flow throughout our home and we appreciate the outstanding degree of care and thoroughness that everyone from Dial One Johnson put into their work.Thank you Jose and Dial One Johnson! Very grateful for your expertise and high level of customer service!!!

Review 43 (2024-07-03 - Rating: 5)
Quickly helped us out when we were in a pinch. Nice guys also! A+ Service

Review 44 (2024-11-08 - Rating: 5)
Excellent customer service. Great job!

Review 45 (2022-11-16 - Rating: 5)
Big Dan is AWESOME!!! Very professional, friendly and informs clients about the advantage plans. He called before heading out and gave a 25 min time frame- HE WAS ON TIME! I will definitely recommend this company as I have signed up for their maintenance plan.THANK YOU.

Review 46 (2024-10-09 - Rating: 5)
Dan has always been very thorough and efficient in servicing our HVAC systems. Professional, articulate and focused would be a few attributes that he exhibits while working. I’m not sure if you could have a better employee.

Review 47 (2023-08-19 - Rating: 5)
This has been one of the best investment I have made. The company has all the qualities the customer is looking for. Especially the responsive and on time. Plumbing and HVAC techs have the best expertise. I would recommend this company to everyone.

Review 48 (2023-06-16 - Rating: 5)
My experience from the initial call to the actual service was top notch. Kerlin arrived ealier than I expteced which was great. The description of the problem Kerlin gave was very accurate and he did not try to sell me anything that I did not need. The work he perform was pretty quick and the workmanship look good.

Review 49 (2023-09-14 - Rating: 5)
Very friendly and helpful staff, and communication was excellent! I had a part that was shown not to be available anywhere, and they spent the extra time and effort to track it down.....took them quite a few calls to find it. Very pleased with the entire staff and owner of the company!

Review 50 (2023-06-23 - Rating: 5)
Upon request, they arrived the next day to see if the issue we were having was related to the repair work they had done several months ago. Once they confirmed it was not related, they checked for other possible causes and made a professional recommendation to address the issue, all without charge.I highly recommend this company.

Review 51 (2023-01-18 - Rating: 5)
Gabriel was great he came out quick, got the job done, and made my customer feel comfortable. Told me about the other issues he found but Didnt over sell or charge me. This was an emergecy call on the weekend after noon time

Review 52 (2024-06-10 - Rating: 5)
Contacted Daniel Johnson early this morning when water was coming out of my foundation. He said they could be here this afternoon.2pm James evaluated all aspects of the situation and discovered & stopped the leak!! In less than 30 minutes! Thanks James. We will be calling for you in the future!

Review 53 (2024-02-23 - Rating: 5)
Our technician was absolutely amazing!! he did a wonderful job and was so quick! great price too!

Review 54 (2024-09-10 - Rating: 5)
Very happy with the service! Thorough, helpful, and affordable.

Review 55 (2022-10-25 - Rating: 5)
Weve been using Dial One for several years and each time their service has been outstanding. Kerlin is hands down the best plumber in the business, and their office staff has customer service skills that are beyond reproach. Give them a call.... you wont be disappointed.

Review 56 (2023-12-06 - Rating: 5)
James did a great job. Was very friendly and answered the questions that I asked. Would recommend him and the company. One day service

Review 57 (2022-10-14 - Rating: 5)
Juan did a great job showing me exactly where the problem was and how he was taking care of it. Our evaporator condensation pump had clogged up and began leaking. He pulled all the pieces apart, cleared them out, and gave me tips for future maintenance. He was courteous, professional and friendly.

Review 58 (2022-10-12 - Rating: 5)
The plumber, Joseph that came out was professional, courteous, efficient, and got the repair done in a timely manner. I would definitely recommend your service and if need be, use your services again. Thank you for a job well done.

Review 59 (2022-11-23 - Rating: 5)
Called them the day before Thanksgiving and they were able to send a technician out to take care of my emergency leak in my yard the same day! I was so scared to be without water on Thanksgiving Day! Jonathan was very professional and did an amazing job. I cannot thank him enough!

Review 60 (2020-12-08 - Rating: 5)
Dial One Johnson Plumbing was an absolute pleasure to work with. Jonathan showed up exactly as promised, looked at the repairs I had requested, and gave me a quote. Work was done in a very timely manner and I am 100% satisfied. Would definitely recommend. Thanks again Jonathan. Great job

Review 61 (2021-07-25 - Rating: 5)
First of all, Mr. Emmett was EVERYTHING!!! He was super early and arrived IMMEDIATELY. There was almost no wait and once he arrived, he identified the issue almost immediately with the AC unit and began to work. He engaged everyone in the home and was very warm and down to earth. He wasnt pretentious or distant. He was naturally warm and kind. Very professional and informative. He spoke with everyone but he was to the point and didnt take long to resolve the issue and address our concerns. Not only will I stay with them, I would recommend Mr. Emmett before any other company or entity. I know some reviews sound too good to be true.....Emmett really is❤!!! Thank you Dial One Johnson Plumbing!!P.s. and yes...I am a real person😂😂😂❤

Review 62 (2024-11-05 - Rating: 5)
Prompt, friendly and efficient. They stand behind their work 100%My first choice for any plumbing needs

Review 63 (2024-05-10 - Rating: 5)
These Guys were the best! Great customer service and answered all questions. Will use them in the future.

Review 64 (2024-06-06 - Rating: 5)
Juan is very knowledgeable , professional and nice . Very good customer service . Dial One has good staff from receptionist to their techs. Glad to have Dial One taking care of my heating , cooling and plumbing services .

Review 65 (2024-01-12 - Rating: 5)
Mike at Dial one plumbing was professional and very knowledgeable. Customer service was very easy to work with 🌟 five stars plus

Review 66 (2022-10-10 - Rating: 5)
I have a wonderful day today cause my guests bathroom shower had finally repaired! Mr.T., Kerlin did an excellent job and also he installed a handshower in the master bathroom. I’m very satisfied with his service! Also, Ms. N., Teiyana with her excellent customer service! I will definitely recommend Dial One Johnson Plumbing, Cooling and Heating to my family, friends and colleagues. Thank you for the excellent job well done!

Review 67 (2023-02-17 - Rating: 5)
Had a shutoff valve bust and had to turn off the main. Called Dial One Johnson late afternoon and immediately was in contact with Teiyana in customer service. She had Mr James scheduled to come out first thing the following morning to replace the valve and get the water back on. Both Teiyana and James were very professional, courteous, and very attentive to resolving the issue quickly and with great quality. When your house is flooding and there’s that feeling of helplessness, it was very reassuring to have Dial One Johnson handle the problem and get things back to normalThank you very much!

Review 68 (2020-09-14 - Rating: 5)
Thank you Dial One Johnson for a job well and I want to give a very special thank to two of there employees James and Emmitt there professionalism was outstanding they can do work in my home anytime. James wow he was really great he explained so well I thought I was a plumber.Well James to bad am afraid of GAS .😆 THANK YOU GUYS VERY MUCH. I hope to see you guys again but under a better circumstances maybe BBQ dinner. I love you guys stay safe out their. Remember no smoking. Oh yeah Dial One got easy financing.thank Frank.

Review 69 (2024-04-19 - Rating: 5)
Emmett was professional and on-time. He answered my questions and made sure I understood my HVAC system after the tune-up.

Review 70 (2021-08-11 - Rating: 5)
Today I had my regular scheduled maintenance/check up. Im continually impressed by the quality of Dial One Johnson personnel. Ultra professional, friendly, and extremely well trained in every facet of air conditioning and plumbing, I cant say enough good things about this company. Theyre A1 in every way. Highly recommend.

Review 71 (2024-09-19 - Rating: 5)
Friendly professional service!!! Definitely recommend.

Review 72 (2024-12-30 - Rating: 5)
Thanks Dan R for a great job.

Review 73 (2024-03-24 - Rating: 5)
Thanks to Dan, he was so helpful ..stayed on the line with me to insure everything was done and correctly..for the safety of my family we owe you alot..i will reconmend Dial One..what a life saver ..Thank you!

Review 74 (2020-10-08 - Rating: 5)
Brian did an amazing job on several of our projects. This was just the most recent and each time has been the same experience, a great job. His professionalism and honesty is why we keep dialing their line. You won’t be disappointed

Review 75 (2024-01-25 - Rating: 5)
Very very prompt. Friendly, and personable. Their plan of action moving forward with this plumbing issue is awesome!!!! Very happy!

Review 76 (2021-05-14 - Rating: 5)
James was great! so professional and thorough. I had hired 3 plumbers before him to find the leak in my house and none of them were able to do it. James found and repaired the leak I have had for 2 years in about 2 hrs. Im soooo happy!

Review 77 (2024-01-12 - Rating: 5)
Emmett Elston was very prompt,courteous and Informative,also thx Chris too for his commitment to getting it done on time as they said.

Review 78 (2021-09-15 - Rating: 5)
Joseph removed and installed a new hot water heater plus auto shut off. He explained the cost and the details of the work he was going to do. He did an excellent job. If I have any problems I should contact Dial One.

Review 79 (2024-10-08 - Rating: 5)
Installer was professional & courteousThank you.

Review 80 (2024-09-18 - Rating: 5)
Customer service at Dial One never fails to go above and beyond.

Review 81 (2024-09-13 - Rating: 5)
Great service by James and his assistant.

Review 82 (2021-01-26 - Rating: 5)
Had a fairly new water heater start leaking and the original company that had replaced it wouldnt send anyone out for over a week. I called Dial One and they sent someone right over and it was replaced under warranty they are awesome. I highly recommend them.

Review 83 (2024-04-29 - Rating: 5)
As always, Dial One continues to impress with their service! They are prompt, knowledgeable, and reliable!

Review 84 (2024-07-01 - Rating: 5)
Simply put, awesome. Awesome people providing awesome service. Couldn’t be happier.

Review 85 (2023-10-10 - Rating: 5)
Routine furnace checkGreat to be able to depend on Dial One to keep everything running smoothly. Always polite , on time and efficient. Takes such a load off my mind.

Review 86 (2024-04-16 - Rating: 5)
We’ve had to call them twice - they have always been courteous, professional, and able to solve the problem.

Review 87 (2024-05-20 - Rating: 5)
The staff very nice. Even went above my expectations. In and out problem solved. Affordable. Thanks

Review 88 (2022-09-30 - Rating: 5)
Thanks for providing the necessary details I need to move forward with my project. No fee charged for coming out is a breath of fresh air. I will definitely use Dial One for my future project. Thanks again

Review 89 (2024-12-27 - Rating: 5)
Very professional and answered all my questions!

Review 90 (2024-06-28 - Rating: 5)
They did a good job and explained things well enough.

Review 91 (2023-06-26 - Rating: 5)
Jonathon was very professional and knowledgeable. Thank you for the quick response! Will definitely use Dial One Johnson again.

Review 92 (2023-02-03 - Rating: 5)
Had an inspection done on my return vents and wanted big Dan’s professional opinion.In return, we bought the door, HVAC and plumbing package and we are looking forward to getting our house up to par

Review 93 (2020-12-04 - Rating: 5)
Mr. James B. with Dial One installed a kitchen faucet at our home. James was professional, well mannered, articulate, and thorough in explaining what was going to be done with the faucet and drain. Another important attribute that we liked, is that we felt safe having him in our home installing a kitchen faucet.

Review 94 (2024-06-04 - Rating: 5)
The guy was very polite.was very thorough.and got ac back on.thank yall very much.

Review 95 (2020-08-28 - Rating: 5)
Was happy with the service from Brian. We was knowledgeable and honest about his evaluation of our problem. Will definitely call Dial One Johnson in the future .

Review 96 (2023-12-14 - Rating: 5)
He was absolutely amazing and professional, and made me very happy that I chose your place of business

Review 97 (2024-05-31 - Rating: 5)
Your service is excellent. I will recommend to anybody. Thanks

Review 98 (2021-03-14 - Rating: 5)
Gabe was professional and courteous. He did what I asked and more. He was conscientious and fair-minded. I have more work that needs to be done and I hope he will return when I call again.

Review 99 (2024-11-13 - Rating: 5)
The technician was prompt and thorough.

Review 100 (2023-08-25 - Rating: 5)
Never have i ever had such good experiences w/ plumbers & hvac techs.Updating Mom’s house and discovering issues. These folks are knocking them out of the park.

Review 101 (2024-04-18 - Rating: 5)
Came out right away, very fast and perfessional. Very friendly over the phone.

Review 102 (2023-11-29 - Rating: 5)
What else can a satisfied customer say about Dial One Johnson. They continually exceed my expectations. Always SPOT ON service. Thank you .

Review 103 (2024-01-03 - Rating: 5)
Very professional and understanding. They are knowledgeable and will diagnose the problem and fix it in a timely manner.

Review 104 (2024-07-06 - Rating: 5)
The service person were very politeand honest. I am glad they were the ones sent out. I will utilized them in t⁷he future.

Review 105 (2023-02-21 - Rating: 5)
The technician found the drain clean out that had been buried and took care of the plumbing issue quickly. He was friendly and professional!

Review 106 (2023-09-11 - Rating: 5)
Straightforward, and informative. Didn’t try to upsell me on anything, and I paid exactly what I was quoted. 10/10. Wonderful experience.

Review 107 (2024-07-12 - Rating: 5)
The best plumbing company I have ever used. They love and take care of their customers. I have been with them 13 or 14 years, wouldnt use anyone else.

Review 108 (2024-09-23 - Rating: 5)
Very efficient, knowledgeable and professional.

Review 109 (2023-07-29 - Rating: 5)
Top notch job. James is a man of his word. Quick, fast, reliable and professional

Review 110 (2023-05-27 - Rating: 5)
Appreciated the quick response and being able to arrive earlier than expected. Technician knew the problem right away and addressed it quickly.

Review 111 (2024-04-16 - Rating: 5)
Always friendly, knowledgeable and professional, you cant do better!

Review 112 (2023-09-14 - Rating: 5)
Known this company for over 5 years now and am still impressed by their customer service, quality, and professionalism!

Review 113 (2024-11-14 - Rating: 5)
Emmitt was quick & thorough

Review 114 (2020-11-27 - Rating: 5)
James and Abel was GREAT. Very professional and caring. James explained the process expectations for the services provided.

Review 115 (2024-05-14 - Rating: 5)
Dan and tech buddy ( sorry forgot your name)was totally awesome 😀 Fast friendly professional and great price. They diagnosed the problem with my AC and had it blowing cold air again super fast. I will be using Dial One for all my future HVAC needs in the future and highly recommend them. A company that shows integrity 🇺🇸

Review 116 (2024-02-23 - Rating: 5)
I appreciate how professional, knowledgeable and punctual the Dial One technicians are! Thank you so much!!

Review 117 (2023-12-19 - Rating: 5)
Plumber was great. Took the time to think through the best solution. Thank you.

Review 118 (2016-11-16 - Rating: 5)
Great experience. Came out when they said they would. Fixed my problem quickly and efficiently. Will use again for my future plumbing needs.

Review 119 (2023-06-21 - Rating: 5)
Great guys, very much willing to do what was needed to get my leak found and fixed.

Review 120 (2024-11-06 - Rating: 5)
Great Job

Review 121 (2024-05-02 - Rating: 5)
Highly Recommended.Excellent customer service throughout my entire process of purchasing and installing new HVAC. Emmett, Dan and Scott were very detailed and professional in all there workmanship during the installation. Also the customer service reps were always friendly and ready to help in whatever is needed.

Review 122 (2022-10-28 - Rating: 5)
They checked my water heater for teaks. Did not find any. Were very thorough and answered all of my questions to my satisfaction!

Review 123 (2024-10-17 - Rating: 5)
Dan was very precise in making sure my unit was ready for the upcomong season. He took time to assure it was working propoerly. I was very pleased with his workmanship and professionalism.

Review 124 (2022-11-09 - Rating: 5)
Emmitt did a great job explaining everything. He also did a great job inspecting everything thoroughly.

Review 125 (2022-11-16 - Rating: 5)
Outside hose bib needed replacing.Technician was punctual, polite, precise, and knowledgeable.

Review 126 (2023-11-20 - Rating: 5)
Dial One has excellent customer service and friendly and expert technicians in their fields. I had many questions and concerns and they all took the time to listen and answer all my questions, even informing me to contact them if I had more questions or concerns as well as sending me youtube videos to help me understand how some of the process works on my Heat Pump. They are thorough in answering all my questions and left me with a worry free concern of their Professionalism and Expertise by walking me through the install process, inspections and permits, the uniqueness of the Heat Pump, and no hidden fees. They will explain all your concerns so ask them... they are happy to make you feel like a Valued customer.

Review 127 (2024-04-18 - Rating: 5)
I’ve always received prompt, professional service from Dial One Johnson. It is great to get skilled service from familiar caring personnel.

Review 128 (2020-05-19 - Rating: 5)
This company has repaired several things on our house. Good company. Good service. Highly recommend.

Review 129 (2015-03-26 - Rating: 5)
5 Stars! Brian showed up early and troubleshot problem quickly. Everything fixed at minimal time and cost. Thanks much.

Review 130 (2023-07-31 - Rating: 5)
Educates you on the diagnosis of your problem.Wonderful, had the problem with a/c unit diagnosed and fixed in less than an hour.

Review 131 (2023-09-09 - Rating: 5)
Excellent service as always, been with them for 5 years and they provide best service.

Review 132 (2013-10-15 - Rating: 5)
Antonio identified and made the repair quickly. He was very pleasant and cleaned the repair area after he finished.

Review 133 (2022-11-25 - Rating: 5)
Short notice toilet repair, great service, professional and courteous. Recommended for future use.

Review 134 (2020-07-11 - Rating: 5)
Emmet did a great job. Clear explanation of the situation with pictures! AC is blowing cold again. Thanks!

Review 135 (2023-07-31 - Rating: 5)
Did a great job. Explained everything that was going on and what he was going to do.

Review 136 (2024-01-16 - Rating: 5)
It was quick and the techs were very personable.

Review 137 (2024-02-15 - Rating: 5)
Dial One Johnson Plumbing did an excellent job repairing a faucet leak. They came out the same day I called and the plumber was prompt, professional and fixed the issue the 1st time! I’ll definitely be using them again on future plumbing needs.

Review 138 (2024-06-25 - Rating: 5)
Danny, the Dial One technician, went above and beyond the call of duty and really helped me out of a problem.

Review 139 (2022-10-28 - Rating: 5)
The guys repaired my sewer line in one day. Excellent work

Review 140 (2023-01-26 - Rating: 5)
Quick service, great price. Would recommend. Thanks.

Review 141 (2024-01-13 - Rating: 5)
Excellent response time, courteous, and professional service.

Review 142 (2020-08-25 - Rating: 5)
Very professional and detailed oriented. Highly recommend for any plumbing needs.

Review 143 (2023-01-18 - Rating: 5)
James was so nice and efficient. Answered all my questions.

Review 144 (2020-08-06 - Rating: 5)
This was for an air conditioning problem. The technician was knowledgeable and professional and was able to think outside the box for a few odd issues.

Review 145 (2023-07-16 - Rating: 5)
Dan was amazing!!! Our A/C went out during my sons bday party, and Dan was here within 20 minutes of calling. He was very nice and professional and fixed the issue right away! Definitely call Dial One Johnson for your service and ask for Dan !

Review 146 (2023-11-20 - Rating: 5)
System check-up..Very professional. Well recommended to others in need of service

Review 147 (2023-11-16 - Rating: 5)
I am out of the country right now...but my wife was pleased with the work done...Thanks!

Review 148 (2023-09-15 - Rating: 5)
I needed my toilet repaired in my master bathroom. I wanted to use a local company here in Cedar Hill and I am glad I did. Kerlin Townsend was the gentleman that was dispatched to my home. You couldn’t ask for better customer service that he provided for me and my family. He was very knowledgeable of his craft and explained in detail what was needed to get my toilet back operational.You don’t get this type of service often and it’s only right to brag on Kerlin. Thanks again… I definitely recommend Dial One Johnson to anyone and I will use them again in the future.

Review 149 (2023-10-23 - Rating: 5)
He is my guy. Very hard worker.

Review 150 (2024-06-11 - Rating: 5)
Came next day after calling.

Review 151 (2024-01-18 - Rating: 5)
Very knowledgeable, courteous and professional always

Review 152 (2023-12-01 - Rating: 5)
I know I will never go wrong when I use Dial One Johnson. The staff and their plumbers are courteous professional and most important extremely knowledgeable

Review 153 (2022-10-30 - Rating: 5)
Up front and good at communicating. They have been awesome!

Review 154 (2023-07-16 - Rating: 5)
Showed up on time and fixed the issue quick.

Review 155 (2022-11-24 - Rating: 5)
Dial One has consistent, professional service and reasonably priced maintenance. We appreciate our recent service technician, Dan, who performed regular seasonal maintenance and offered options to improve air quality to assist with allergies and asthma. Every aspect of the service and options was explained thoroughly with no pressure for sales or service. We use Dial One for all HVAC and plumbing services and their maintenance plan is excellent as we are able to apply a reasonable monthly fee 100% towards services annually. This company is run well and has friendly, professional staff.

Review 156 (2022-11-22 - Rating: 5)
Great Service There Was No Problem Great Service Performance Great Personal Awesome Experience 👏

Review 157 (2022-11-10 - Rating: 5)
I have used Dial1Plumbing 3 times and will continue using them! Their techs are the best. Expert trained. James tech came out and always explains the process that he is about to do in order to fix the problem. I had new washer valves on the wall installed. Great job and honest.Pam

Review 158 (2023-05-03 - Rating: 5)
Great job.job well done and very professional.

Review 159 (2024-02-13 - Rating: 5)
Courteous and professional in performing his task.

Review 160 (2024-10-01 - Rating: 5)
Excellent

Review 161 (2023-11-01 - Rating: 5)
Dan was very knowledgeable and informative.

Review 162 (2024-02-23 - Rating: 5)
Always leaves us satisfied

Review 163 (2023-06-13 - Rating: 5)
Always a pleasure to work with, very helpful..

Review 164 (2023-11-07 - Rating: 5)
He was quick and through with the job.

Review 165 (2020-11-25 - Rating: 5)
I love dial one plumbing. We have used them on several of our rental properties. They are always honest and professional with very competitive prices. On the last job we had James B. As our technician. We live out of town and I could feel his professionalism and knowledge of craft through the phone. He went above and beyond, and kept great record of the tasks performed. I highly recommend him and this company.

Review 166 (2015-06-11 - Rating: 5)
Everyone dealt with me in a professional manner, listening well to my concerns.

Review 167 (2020-05-23 - Rating: 5)
Dial One Johnson Plumbing is a great company to do business with. They are very responsive starting with their front line representatives. I spoke with a young lady by the name of Andy who was so professional and so helpful. Her customer service and responsiveness was top notch.Equally as impressive was one of their service tech by the name of Daniel. Daniel was prompt, curtious and most of all very knowledgeable in his trade. He did not hesitate to answer questions and explain various options. Really nice guy!

Review 168 (2023-01-26 - Rating: 5)
The technician was very friendly and courteous. He knew exactly what to do even though I didnt 😂 but he fixed it!

Review 169 (2023-06-16 - Rating: 5)
Joseph arrived on time, was professional and courteous. He identified the two problems that needed repairs. Joseph explained in detail what was needed and what the cost would be. The job was completed in a timely manner. I will be using Dial One again. Awesome experience. Thank you!

Review 170 (2015-04-03 - Rating: 5)
High marks for professionalism compared to other plumbers Ive tried.

Review 171 (2022-10-09 - Rating: 5)
Excellent customer service very helpful and honest

Review 172 (2013-09-05 - Rating: 5)
Very friendly service! The technician was very friendly and professional and had a clean professional appearance. We were very pleased with the work and how quickly they answered the call for service. I would highly recommend Dial One Johnson Plumbing to anyone in need of plumbing service!

Review 173 (2020-09-25 - Rating: 5)
I do not know where you found JAMES, but I do know this-- you need to KEEP HIM! He was a gentleman, clean, professional, exceptional work in every way. Give him a raise! :)

Review 174 (2020-07-29 - Rating: 5)
All of Dial One Johnson employees are highly trained and professional. This installation was quick and efficient. Never happy with our purchase.

Review 175 (2024-05-08 - Rating: 5)
Dial One the only AC company to use

Review 176 (2023-10-25 - Rating: 5)
Honest and sincereThank you!

Review 177 (2023-06-26 - Rating: 5)
Excellent service and friendly worker!

Review 178 (2023-02-16 - Rating: 5)
Very good experience. Thank you.

Review 179 (2023-11-30 - Rating: 5)
GREAT! Joe is very professional

Review 180 (2015-06-26 - Rating: 5)
Brian consistently gives exceptional service. He is professional with a kindness. I appreciate the high touch and great service.

Review 181 (2022-09-29 - Rating: 5)
On time and very professional also detail with the information.

Review 182 (2022-10-05 - Rating: 5)
Had a bad clogged. Jonathan was great.

Review 183 (2016-11-29 - Rating: 5)
Friendly and efficient and did a great job!!

Review 184 (2023-04-14 - Rating: 5)
Great service great value

Review 185 (2021-08-13 - Rating: 5)
Great service. Professional and personable.

Review 186 (2023-09-06 - Rating: 5)
These guys are the greatest!

Review 187 (2015-03-27 - Rating: 5)
Awesome company! very helpful and full of knowledge!

Review 188 (2024-12-09 - Rating: 5)
Reliable and trustworthy

Review 189 (2021-06-23 - Rating: 5)
Super good, efficient, professional!

Review 190 (2023-10-31 - Rating: 5)
Excellent plumber!

Review 191 (2023-07-17 - Rating: 5)
Great work!

Review 192 (2022-10-03 - Rating: 5)
Fixed broken pipe to washer

Review 193 (2023-02-17 - Rating: 5)
Excellent service

Review 194 (2022-11-22 - Rating: 5)
Emit is the best.

Review 195 (2025-01-09 - Rating: 5)
These guys are my go to for plumbing issues. I had a whole house backup. They came promptly and had it fixed in short order for a fair price. Theyre guys are always courteous. Couldnt ask for more.