American Service Company RVA

Located in Midlothian, Virginia

Address: 5001 W Village Green Dr Suite 107, Midlothian, VA 23112, United States

Phone: +1 804-739-4094

Rating: 4.7

Review 1 (2021-09-10 - Rating: 5)
I called American Service Company RVA after my home/appliance/systems insurance send me to them. They gave me an appointment the very next day between 9AM and 12 when I called the day before in the afternoon. The lady on the phone was very professional. They arrived right at 9AM in the morning and they introduced themselves, listened to the issue I had and very quickly narrowed down the possible problems, found the issue and fixed it right away. They explained what the issue was and how it was fixed. Next time, I will ask for American Service Company when I call the insurance company. Professional, Punctual, Friendly and above all showing empathy and willingness to help is what I would characterize this firm’s professionals as. It’s great to have a local business that we can trust and support.

Review 2 (2022-09-29 - Rating: 5)
Great service, and no price gouging even in the middle of summer when its 6 million degrees outside. Robbie was professional, pleasant, and super informative. We live way out in the middle of no where, so finding someone to even come was not easy. American Service took good care of us. Highly recommend!

Review 3 (2022-02-28 - Rating: 5)
New to the area and new homeowner, so I contacted American Service Company RVA for some general HVAC questions and concerns. They scheduled me an inspection/maintenance appointment for the next business day and arrived within the first hour of a 3-hour window I was given. All of my questions were answered, and I was offered some options and information but did not feel any sales pressure about improvements/replacements. Overall, a highly positive experience and would call them again should the need arise.

Review 4 (2020-06-22 - Rating: 5)
First off, when they say they will be there between 9-12, they were on time 9AM sharp. Second, Garret is young 19 year old but he seems to know the basics. He didnt mind me watching and told me exactly what he was doing when I asked. He was very polite and courteous (covid mask, wasnt dirty, and didnt step in poop) when entering/working around the house. He even showed me some things about my furnace I didnt even know about. I will def be using their services for maintenance etc. in the future. I try to support the local places and American Service Company RVA does not disappoint.

Review 5 (2021-04-04 - Rating: 5)
American Service came to my house the day after I called because my heat and AC werent working. Not only were they extremely kind and professional, but they explained exactly what happened and what caused it. Turns out it was just a fuse in the air handler!! Ill recommend them A THOUSAND times over!!

Review 6 (2019-09-17 - Rating: 5)
My mother needed her air fixed, her experience was an amazing one, she couldn’t stop telling me how much she appreciated, and she adored the mechanic they sent, She said he is the nicest man ever, couldn’t stop complimenting him. I just wanted to let you guys know, and I appreciate helping us out on such short notice, giving us such a great deal and being so punctual, kind and professional. It means more to me than you would ever know.

Review 7 (2019-01-07 - Rating: 5)
American Service installed a heating and air conditioning system at my home. The service providers were very professional and got the work done in a speedy turn around time. After the install of this updated system I noticed my electric bill has gone down as well, a win win situation!

Review 8 (2020-09-01 - Rating: 5)
ASC was recommended to me by a co-worker and couldnt be happier with the work. They came out and got our A/C up and running, explained the issue, and gave tips on how to prevent further issues. On-time, professional, and excellent service. Couldnt recommend them enough!

Review 9 (2020-05-21 - Rating: 5)
Ive used ASC for issues at both of my rental houses - both times they arrived promptly and also quickly diagnosed the problems. Courteous technicians - top notch service!

Review 10 (2022-10-19 - Rating: 5)
Have used ASC for many years. They always provide great service. Robbie is attentive and a pleasure to work with.

Review 11 (2022-12-19 - Rating: 5)
My relationship has been great up until a fews weeks ago. NO RETURN CALLS TO ME after 4-5 attempts. Robbie u ok??

Review 12 (2021-07-02 - Rating: 5)
Ive used American Service for about 20 years. They are always on time, professional and fix it right the first time!

Review 13 (2020-01-29 - Rating: 5)
Man...cant say enough about this team! From the office all the way down to the three different technicians I had at my house, ASCRVA was absolutely fantastic all the way around! Always responsive, always on time, very professional, and just all the way around nice and friendly folks! They were assigned through my home warranty and I couldnt be happier with the experience.

Review 14 (2022-09-23 - Rating: 5)
Came to my home with a lot of respect and knowledge Fix the issue within 10 mins and cleaned up all the trash and rubbish that came with fixing the issue. Thank you!!!

Review 15 (2019-07-03 - Rating: 5)
Highly recommend! I had my upstairs HVAC replaced. We walked it down beforehand and they were patient while I figured out what type of system I wanted. When it came time to install, they were very professional and timely!

Review 16 (2019-01-15 - Rating: 5)
Very responsive, courteous and professional team. We had what we thought was quite the emergency and their team helped us with it very quickly. Thank you! Definately our go to from now on!

Review 17 (2020-01-23 - Rating: 5)
I called American Service because my Mini-Split HVAC had stopped cooling. They called and made the appointment on time and the unit has been working great (this has been over 6 months ago) Nice to have things 100% again!! Good Job ASC-RVA!!