Baker Brothers Plumbing, Air & Electric

Photo of Baker Brothers Plumbing, Air & Electric

Located in Mesquite, Texas

Address: 2615 Big Town Blvd, Mesquite, TX 75150, United States

Phone: +1 214-892-2225

Rating: 4.9

Services

  • On-site services
  • Wheelchair-accessible entrance
  • NFC mobile payments
  • Credit cards

Categories

  • Plumber
  • Air conditioning repair service
  • Drainage service
  • Electrician
  • Furnace repair service
  • Heating contractor
  • HVAC contractor
  • Septic system service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2025-01-06 - Rating: 5)

    Brett has done a ton of work for us and he does an amazing job every time! We wouldn’t have anyone else in our home. He cares about the work he does and always educates us on what we need to know. This time he did a whole home surge protector and an EV charger. Great job Brett!

  • Review 2 (2024-12-11 - Rating: 5)

    Josh was respectful, personable and very good at his job. He talked me through all my options and then walked me through every step of what he was doing. Consequently, my mind was totally at ease. When he was done, there was zero mess left behind, and that was impressive with the amount of dirt and mud he moved to dig up my pipes. Not only that but Baker Brothers really stepped up. We needed a plumber NOW and they sent someone. Ten out ten would recommend.

  • Review 3 (2024-10-09 - Rating: 5)

    Cristian Arias and his teammate arrived on time and did excellent work replacing my water heater and bringing the installation up to code. They resolved two concerns I had with the initial work quickly and completely with no argument. I am very satisfied with the work done.

  • Review 4 (2025-01-02 - Rating: 5)

    Our old water heater decided to leak… (oh so much fun on January second!) We called Baker Bros because we had had excellent results with them before. This was no exception. Jake was clean and quick. As I have in the past, done some work along these lines, I can also tell he is an excellent plumber. (And he has some excellent stories about his car…) The price was fair. We will continue to go to Baker as the need arises.

  • Review 5 (2024-12-24 - Rating: 5)

    Just happened to kneel near the gas pipe coming in the house and smells gas. I shut off the gas and called them. They were over pretty quick and found the leaks and made my house code compliant. Very happy with having a much safer home.

  • Review 6 (2024-11-29 - Rating: 5)

    Pedro did an outstanding job installing our new kitchen sink. I highly recommend him and Baker Brothers for your plumbing needs. I’m so glad to check this off the list ofupgrades. He came in and got it done. No muss. No fuss.

  • Review 7 (2024-12-27 - Rating: 5)

    The whole experience was great! Having a 50+ year old home, we have used various services over the years - everything from scheduling to the on-site work went smoothly and was well explained at every step. Alex was awesome! She offered more information than any plumber ever has. She took extra time to explain all of our options and the pros/cons of each. We will be requesting her for any future plumbing needs!

  • Review 8 (2024-12-12 - Rating: 5)

    Adrain Crosby was very thorough and knowledgeable. He did a wonderful job fixing the issue we had. We were freezing and now we have heated air. Very satisfied with the work. Excellent service!

  • Review 9 (2024-10-03 - Rating: 5)

    Very grateful to the services of Baker Brothers Plumbing. I needed same day services for an emergency pipe burst. They were able to come within hours and rectify the issue the same day. Overall I am happy with the timeliness of their services and quality of work. Thank you

  • Review 10 (2024-12-31 - Rating: 5)

    Matt at Baker Brothers came out to inspect our 20 year old HVAC system a couple of hours after I called for the first time. He was extremely professional and friendly. He made us feel comfortable about needing to replace our entire system without any hard or high pressure sales techniques. What he did was a more thorough job of evaluating our homes deficiencies than I expected and he offered multiple solutions with different price points and left the decisions to us. After answering all of our questions to my satisfaction before he left our home.

  • Review 11 (2024-11-26 - Rating: 5)

    I recently had the pleasure of having Blake Monk from Baker Brothers Plumbing, Air & Electric service my home for a couple of crucial maintenance tasks. Blake replaced the Pressure Reducing Valve and the House Main Service Valve at my property, and I must say, his service was nothing short of exemplary.From the moment Blake arrived, he was professional, courteous, and highly knowledgeable. He took the time to explain each step of the process, ensuring I understood what was being done and why it was necessary. His attention to detail was remarkable, and he made sure everything was perfectly executed.The quality of work done by Blake was top-notch. He was meticulous and efficient, managing to complete all tasks with minimal disruption to our daily routine. After the work was completed, Blake made sure to clean up the area and left it spotless.What impressed me most was Blakes willingness to go above and beyond. He checked our entire plumbing system to ensure there were no additional issues and gave us some great maintenance tips to prevent future problems.Overall, Blakes professionalism, expertise, and dedication to customer satisfaction were evident in every aspect of his work. I highly recommend Blake Monk and Baker Brothers Plumbing, Air & Electric for anyone needing plumbing services. Thanks to Blake, I am confident that our plumbing system is in the best possible condition.

  • Review 12 (2025-01-03 - Rating: 5)

    I am extremely happy with the work that Alex and Ruben from Baker Bothers provided me today. We had a huge leak under our front side walk. I first called another company, but they simply tried to sell me things I didn’t need and charge for multiple hours of diagnosis. Alex and Ruben got right to work, found the issue, and walked me through a variety of options. Alex explained the pros and cons of each option. I felt like he was a very trustworthy person who was genuinely interested in helping me solve the issue at hand. They did a great job, including busting up concrete and repairing some shoddy work that the city did while replacing the side walk. They got the whole job done same day, and my water leak nightmare is over! I am so appreciative of Alex and Ruben for all their expertise, hard work, and professionalism. I hope I never have to call Baker Brothers again, but they made me a loyal customer today. Thank you Alex, Ruben, and Baker Brothers!

  • Review 13 (2024-12-30 - Rating: 5)

    Speedy, helpful, done correctly. Carson L. took good care of us and made sure that he did everything correctly. Work was done well and was done quickly. Team showed up on time. He took the time to ask questions, listen and then provide next steps. Definitely recommend.

  • Review 14 (2024-05-21 - Rating: 5)

    Highly impressed with the level of service and professionalism Justin Childress showed. He did an exceptional job communicating what actions he was going to take to find our leak and then made sure I was aware of the charges before he moved forward. He was able to take care of the problem on one visit for less than I imagined it would be. I will definitely be using Baker Brothers again! Highly recommend!

  • Review 15 (2024-08-30 - Rating: 5)

    Cody did an excellent job of replacing my fill line faucets for my washer. He showed me the correct stainless steel washer fill hoses to purchase, and he took my coupon for the discount. Thank you for employing such an honest and hard-working young man.

  • Review 16 (2024-11-15 - Rating: 5)

    Cody was a great technician! He gave advance notice before arriving and explained where the leak was coming from under my kitchen sink. He resolved the issue in a timely but efficient manner. I love Baker Brothers and would recommend them to anyone.

  • Review 17 (2024-12-12 - Rating: 5)

    Michael did a great job. He came in, loved on my dog and cat too! Got the job done in under 20 minutes! So fast. I was very impressed. he is very polite. Just supprised at how much a 20 minute job would cost. I assume its for transportation, the companies share of the $$ and then his salary. He should go into business for himself!

  • Review 18 (2024-11-26 - Rating: 5)

    The electrician we consulted was Caleb Johnson and he did a wonderful job! He was polite, informative and most importantly transparent. I felt confident that we were not being misled for monetary gain in any way, and as a representative of a local business that put me at ease! He gave us several detailed quotes to work with and was very patient throughout the whole process, offering his professional opinion for every question asked. If you’re working with Caleb, you’re in good hands!

  • Review 19 (2024-12-26 - Rating: 5)

    Great job!! Replaced fixtures in my shower/tub and even though it was day after Christmas they came same day I called, with fast response. Manuel Martinez Gomez was my technician and he was very helpful, nice and did quality work.

  • Review 20 (2024-04-16 - Rating: 5)

    My experience with Bakers brother was the best! I Called in, got an estimate, and next day a plumber came over to fix the leak in the ceiling. Evan Roberts provided excellent service! He was so kind to re-explained to me almost 4x of what’s going on and was super knowledgeable about everything when I asked him about the leaking situation. He and his team fixed it within 1 hour as well!I was hestistant to find a trusted plumber but Baker company did a fantastic job with everything from scheduling, to clear transparent pricing, and provided detailed explanations. If you have a leak in your home, I highly recommend using the baker’s brother company. Call Even Roberts to be your plumber if you need it as well!

  • Review 21 (2024-12-10 - Rating: 5)

    Cody was exceptional. He knew exactly what to do and was very professional. Cody was great with me as a customer. He explained everything. When he went for parts he called to say when he would return and continued to keep me in the loop. He did excellent work and did it in a very timely manner. He was just wonderful in every way. I really appreciate such a skilled and kind person coming into my home.

  • Review 22 (2024-12-27 - Rating: 5)

    Baker Brothers are reliable and trustworthy people who go above and beyond to satisfy their customers.Scheduling is hassle free and they show up on time.Mason did an excellent job and I highly recommend!

  • Review 23 (2024-05-01 - Rating: 5)

    My visit with Baker Brothers technician, CODY HOYL, to inspect my existing 50 gal. gas (50 G), 40,000 BTU water heater just wrapped.Cody was courteous and thorough during his inspection and confirmed information about the unit, that was mentioned yesterday from the plumber who installed its gas control four years ago.Upon confirming the necessary next step with me; items that will need to be removed/ replaced; and the type of reconnection to be applied, Cody promptly confirmed a next up appointment today with his home office. He then explained that Baker Brothers will send one of their two-person crews to install a new 50 G unit, whose price covers parts, labor, city permit, AND a 12-year transferrable warranty.Im a new customer, who recently canceled a very positive 20+ year member-experience with American Home Shield due to increased monthly membership dues, and I am VERY pleased to have found that same degree of positive experience with Baker Brothers.Both my family and I anxiously anticipate installation of a new 50 G unit so that our home can, once again, have heated water.———————-FOLLOW UP—————————-The Baker Brothers 2-technician team just completed installation of my new 50 G water heater. They were self sufficient and as courteous and professional as Cody, who stated, it would take them under one hour for the job. It was. Only thing they asked my assistance with was turning on both of the hot & cold faucets during removal of the old unit, then turning them off before turning on the hot water faucet in the master bath tub while water filled up the new unit.After technician/plumber, “Caleb A.”, signed and dated the Emergency Shut Down Instructions’ sticker on the unit, he lit the gas pilot light; set the gas control knob to ‘A’ setting; and said to give it 45-60 minutes to heat up the water.Only thing left is a visit from the city for inspection next week to tie a bow on this. Can’t wait!

  • Review 24 (2024-11-20 - Rating: 5)

    I have consistently excellent experiences with Baker Brothers. We have used them exclusively for our plumbing, electrical, and ac situations and they have been amazing every time. This time Trevor was our tech to install a kitchen faucet. Trevor was exceptional. Very friendly and above and beyond in patience as I had to go to Lowes twice while he was here because I bought the wrong part. He explained how everything worked and took great pride in his work. Cant say enough about his kindness and helpfulness.

  • Review 25 (2024-12-26 - Rating: 5)

    Josh was great to work with. He provided us with very helpful information on better options to improve air quality in our home. Very happy with his service!

  • Review 26 (2024-12-31 - Rating: 5)

    Highly recommend Baker Brothers as their initial reviews is why I chose them and Im glad its been proven to be true! My technician Alex was awesome! Efficient and Quick Service.

  • Review 27 (2025-01-08 - Rating: 5)

    Baker Brothers is our go-to HVAC company. We gave BB a try after years of trying other companies and always being let down or feeling that we were being scammed. The team at BB has always been professional and straightforward. They actually stand behind the work they do too (a welcome change).The techs are great. You receive a text message with info and a picture before a stranger shows up at your home. Jason M was in my home yesterday, and just like the rest, he was professional, helpful, and didnt leave a mess behind.

  • Review 28 (2025-01-04 - Rating: 5)

    Great customer service. Very knowledgeable staff and friendly. Never had any issues with them. Would definitely recommend.Update: called Baker Brothers today for a small leak off of the water line that damaged my garage ceiling. They responded and came within 2 hours, replaced the lines and fixed the leak super fast. They also offered to fix the damage the leak caused to my ceiling. Cannot ask for more. They are truly a great company that cares about customer satisfaction. Cannot be happier. I will definitely use them anytime I need plumbing or HVaC. Thank you Baker Brothers!

  • Review 29 (2024-11-30 - Rating: 5)

    Patrick was extremely courteous & knowledgeable. He diagnosed the likely culprit of my smelly plumbing issue & had the necessary materials in his truck to remedy it on the spot. The work was done quickly & to my satisfaction… & the work site was left cleaner than when he arrived. Very well done!

  • Review 30 (2024-12-10 - Rating: 5)

    Ricardo did a fantastic job! Friendly, knowledgeable and efficient all at a fair price. What more can a customer ask for? This was my first time using Baker Brothers. I’ll be a return customer in the future!! Thanks for the excellent service, It’s a rarity these days!!👊🏻✌🏻

  • Review 31 (2024-11-12 - Rating: 5)

    Michael and Julian went above and beyond! They came out late on a Saturday evening and took their time to thoroughly diagnose the issue. They patiently explained every step of the way, making sure I understood what was going on. They even provided me with several options at different price points, allowing me to choose the best solution for my situation. I highly recommend their service for anyone looking for knowledgeable and professional help.I had another issue that was quickly resolved by bakers brothers. Noah quickly diagnosed a gas leak and had me up in running in no time. Very happy customer

  • Review 32 (2024-11-25 - Rating: 5)

    If I had five Erics, I could rule the world! This guy was fast, professional and friendly. He came here, got to it immediately, cleared the clog,tested it,scoped it again and he was gone! He was in and out in a half an hour and thats manually retracting the snake a 100 feet! And the price was great! I will definitely use the Baker Brothers in the future for all my plumbing needs!

  • Review 33 (2024-12-20 - Rating: 5)

    James did an amazing job, start to finish. He was knowledgeable, courteous, and explained every step before beginning any of the work. Fixed my issue perfectly. I highly recommend Baker Brothers service and James for any job you need help with. They are excellent!

  • Review 34 (2024-11-21 - Rating: 5)

    I called two places to see what the availability was for a furnace tune up. The first place said Dec 12th so I called Baker Brother’s. They gave me an appointment for the next day (thank God because this morning was cold). Baker Brother’s called ahead of time as they said they would to confirm if someone was home to let the technician in. Rafael was my service member. He was very professional while in my home inspecting my furnace. He went over in detail what he did showing me pictures of what he found. I really appreciate the level of service Baker Brother’s provided. I will call on them again for the AC tune up come March or if I have a plumbing or electrical in the future.

  • Review 35 (2024-12-13 - Rating: 5)

    David came out within 2 hours of me making a call and helped to alleviate a huge kitchen sink clog! He quickly diagnosed the problem and needed to climb up on the roof to clear the clog. Really appreciate his skillful help! Will absolutely use Baker Brothers again!

  • Review 36 (2024-12-02 - Rating: 5)

    Dylan did an outstanding job evaluating our home and brought to light an issue we wouldn’t have discovered on our own. He approached the situation with honesty and expertise, offering multiple solutions without pushing unnecessary services or the most expensive option. His professionalism and knowledge truly stood out. This experience is exactly why we trust Baker Brothers!

  • Review 37 (2024-11-25 - Rating: 5)

    John did a great job. He had a good idea about what the issue was and went straight to it to correct the situation. He was professional but also personable and a gentleman. I was happy to meet him and remain impressed by the quality personnel that Baker Britgers employs.

  • Review 38 (2024-10-03 - Rating: 5)

    I had a great experience with Cody Hoyl today. He was on time, informative and figured out our water heater issue quickly. Loved that I could track when he was coming to the house online as well. Great service.Update: Marco Lara came out to do the install and was quick, professional, and courteous. He did a great job in half the time I assumed it was going to take.

  • Review 39 (2024-10-31 - Rating: 5)

    I always use Baker Brothers for any plumbing needs. It very easy to schedule an appointment and if they have cancellation they reach out to see if it’s convenient for you if you want to change the schedule. Every technician that has come to my house has been polite, knowledgeable and efficient. Matthew was recently here and he gave me great advice on how to care for the plumbing in my house. He worked clean and was in and out in no time at all. I would give them ten stars if I had the option.

  • Review 40 (2024-11-05 - Rating: 5)

    Brandon and Cameron came out and did some work on my AC unit, running tests and checking connections, when I told them the outside unit wasnt turning on. They were thorough and allowed me to watch and ask questions the entire time they worked and didnt hide any information from me. I highly recommend Baker Brothers for any and all of your AC needs.NEW: I recently had Dion out for a plumbing visit and he did not disappoint. He was thorough in his investigation of a slight leak I had for my water heater. Not only did he fix the leak he helped examine other points of water fixtures in my house and had some great tips for general upkeep that will benefit my home in the long run. I can really appreciate his knowledge and expertise and hope that when you call Baker Brothers you get to have a wonderful experience just like I did.

  • Review 41 (2024-11-19 - Rating: 5)

    Wolfgang Kiess was very knowledgeable and efficient in diagnosing , and then correcting the problem. He was courteous, kind, and professional. He went above and beyond while completing the job at a reasonable price! I am so glad I contacted Baker Brothers and purchased the Family Plan!

  • Review 42 (2024-12-02 - Rating: 5)

    Cameron did a great job. Quick to diagnose the issue, and resolved it within an hour. He also showed professionalism that is hard to get these days in the services industry. I can see first hand that Cameron enjoys his work and that he strives to ensure that the customers are taken good care of.

  • Review 43 (2024-12-31 - Rating: 5)

    I called Baker Brothers and was able to get a same day appointment. The technician was called to let me know his eta. When he arrived, he was courteous, knowledgeable, and cleaned up after himself, I will definitely use them again.

  • Review 44 (2024-12-30 - Rating: 5)

    Patrick Vaughn from Baker Brothers was fantastic! He was extremely helpful and communicated everything clearly throughout the process. I’ll definitely be using Baker Brothers again in the future. Highly recommend!

  • Review 45 (2024-11-23 - Rating: 5)

    We called Baker Brothers because we could hear running water under our pier and beam house. They sent Luis out to fix the problem for us. He had to make his way through a lot of mud in the crawl space to get to the location to make the repair and was careful not to make a mess in the house when he exited. He did an amazing and professional job for us.

  • Review 46 (2024-12-10 - Rating: 5)

    Baker Brothers was prompt in responding to my need for immediate service by dispatching a plumber the very next morning.Ricardo showed up on-time and completed work quickly and competently.Pricing was fair and I was very satisfied with the work. I would recommend Baker Brothers and Ricardo and will definitely use them in the future.

  • Review 47 (2024-10-09 - Rating: 5)

    Julio and his apprentice were very punctual, courteous, professional, and did an amazing job installing a gas water heater and only about one hour could not be more pleased!

  • Review 48 (2024-12-18 - Rating: 5)

    Brandon Smith with Baker Brothers Electrical serviced our home today, and everything about the service call was superb! From being able to track his route to our home on my iPhone to his excellent service. He was knowledgeable, courteous, and went above and beyond his routine to complete the service call. I would highly recommend Baker Brothers!

  • Review 49 (2024-11-14 - Rating: 5)

    I can’t thank Dustin and his coworker at Baker Brothers Plumbing enough for incredible service! We had an emergency gas leak, and they responded immediately, working tirelessly late into the night to make sure everything was safe. Their dedication, professionalism, and attention to detail were truly impressive. Despite the long hours, they were friendly, thorough, and made sure we understood everything they were doing. I highly recommend them for any plumbing service. Exceptional service and peace of mind!

  • Review 50 (2025-01-03 - Rating: 5)

    I needed my shut off valves for the washer machine replaced. Baker Brothers sent out Carson DeLange, who did a nice job in a very timely manner and he was polite, professional, and answered all my questions. I was very pleased.

  • Review 51 (2024-11-19 - Rating: 5)

    Baker Brothers has always been dependable and reasonable. I really like that they send a bio of the person coming to visit including their experience. Fortunately I dont have to use them very often, but when I need them they are there quickly and work efficiently.

  • Review 52 (2025-01-04 - Rating: 5)

    The technician Steven Dearman was great he was informative and thorough.He and Ben his apprentice cleaned up and were very professional .I will become a family member and always All Baker Brothers. They have the best people to represent the company

  • Review 53 (2024-12-04 - Rating: 5)

    Baker brother did a great job on communicating from start to finish. They repairs my initial water leak in a timely fashion. I had to call them back out for a different reason and the second plumber was also very informative and professional. I would highly recommend Baker brothers.

  • Review 54 (2024-09-10 - Rating: 5)

    We were pleasantly surprised that Cameron and Brandon were able to respond to our last minute call late Friday afternoon, they provided all the info to us in a professional manner.Although the news were not good (need a new ac) the experience was excellent.Javier and his team did an excellent job installing the new ac system. They explained along the way what they were doing and why. We are extremely pleased with the the over all experience. Thank you

  • Review 55 (2024-12-31 - Rating: 5)

    Justin was courteous and professional. Had my plumbing issue fixed quickly and cleaned up his work area promptly. He explained the repair along with photos to help.

  • Review 56 (2024-10-22 - Rating: 5)

    Awesome experience. They booked an appointment quickly for evaluation. They followed that up with performing the work designated the next day. They arrived promptly and were so knowledgeable. They completed the work quickly and extremely well. I absolutely loved the technicians that came. So friendly, with impeccable manners. You have won a new customer for life. Thank you

  • Review 57 (2023-08-01 - Rating: 5)

    So grateful to have found Baker Brothers! From the diagnostics with Garrett (provided so much insight and helped me make the right decision for my plumbing needs) and the work done by Genaro and his team. They were hard workers, timely, used heavier duty parts than what previous plumber used and cleaned up at the end of each work day. Very satisfied with the Baker Brothers team!

  • Review 58 (2024-12-20 - Rating: 5)

    Bobby arrived when he said he would arrive which allowed me to make arrangements with my work team to allow me some time to step away and show him the work area and attic access. He throughly explained to me why it could not have been wind which caused the issue (the vent to my water heater had become disconnected from my water heater) as another plumber told me and quoted me thousands to fix. Bobby reattached after investigating the connection from water heater, through attic to outflow on roof. It took him less than 20 minutes. Also, I was pleasantly surprised to learn this work and service call fee were all FREE and part of the warranty given when I purchased the water heater in 2018!!!

  • Review 59 (2024-02-12 - Rating: 5)

    Mason from Baker Bros. Was amazing and very knowledgeable. He made me feel extremely comfortable and gave me all the quotes I needed to make my decisions. Thank you Baker Bros for your service today!!! Update Mason came back and did an excellent job once again. Saved us money and we a satisfied with the service.

  • Review 60 (2025-01-06 - Rating: 5)

    Matt checked all of my plumbing - inside and out, and tightened a loose connection before any damage was done. He gave me helpful advice on keeping everything protected during these freezing conditions. He was very knowledgeable and helpful!

  • Review 61 (2024-11-07 - Rating: 5)

    This is the first time we have used Baker Brothers and we could not be happier with the experience. Luis Maldonado is an outstanding Plumber. Very professional and very polite. He gave us several options and explained everything perfectly. He truly went above and beyond and we highly recommend him and Baker Brothers.

  • Review 62 (2024-09-10 - Rating: 5)

    Landon was awesome!!! I hope all of your guys are as kind and respectful as he was. He came in, listened to my concerns, looked at the problem areas and fixed them. He found a few other issues that needed resolving and helped us out with those too. I asked him to take a look at something else for me that was not on my to do list originally and he took a look and fixed it. I will be calling and asking for Landon if I need Baker Brothers for anything else.Baker Brothers’ Dylan Gomez came out to replace our fans on the patio, a new GFCI outlet, and to replace a light in the laundry room. He was very courteous and professional. He explained tk me what to look out for with the fans and how to take care of them. He also helped me with a personal heavy item because he was so strong and I am not. Thanks Dylan.I have only had god experiences with Baker Brothers!

  • Review 63 (2024-12-08 - Rating: 5)

    Angel and Jose replaced our AC unit/ductwork and they got the job done. Very polite and answered all of our questions. Definitely recommend:)

  • Review 64 (2024-12-11 - Rating: 5)

    Having work done on your home is sometimes not an easy or convenient thing but the right person can help make it better. This young man made it easier for me by being knowledgeable and very pleasant. He was efficient and I would love to have him do work for me again.

  • Review 65 (2024-12-13 - Rating: 5)

    This was a great experience! Drew was fantastic and they actually did call me and give me a 30 minute heads up! Most places say they’re going to do that but don’t! I would highly recommend Baker Brothers! They even got someone out here the day I called!

  • Review 66 (2024-12-05 - Rating: 5)

    First rate service. Very courteous and professional with confidence. Explained every step of the problem carefully and took the time to fix as needed with replacement parts. Reasonably priced. I was quite impressed!

  • Review 67 (2024-07-30 - Rating: 5)

    Rafael Jaral came out after two other techs had not been able to solve a problem and came and cleaned everything up. A very small detail that he left speaks volume about him as a person. I had to use multiple towels to clean up some air that was caused due to cracked condensate release valves and he could’ve just left them there. Instead, he folded them up and left the place better than he found it.If this is the type of person Baker Brothers employs, it’s obvious they go to great lengths getting the right people.

  • Review 68 (2024-11-20 - Rating: 5)

    The work completed today was complicated because there were several entities involved. He was here before 8 am and left about 3:30. He was very patient and professional with us and the other entities involved. He kept us informed with each step taken and let us know when the work was completed. We appreciate his help.

  • Review 69 (2024-11-05 - Rating: 5)

    I had a pipe break in the wall of my laundry room which backs to my garage. Flooding everywhere. Baker Bros. Were the only ones that could come out in less than an hr. of my call. Josh was great! Very compassionate and supportive for the mess I found myself in! He did a quick temp. fix and explained what was involved in the repair, gave me a detailed estimate which he discussed with me and made sure I had no questions. He was back the next morning, at the scheduled time, with a helper and worked until the job was complete. Highly recommend this plumber!

  • Review 70 (2024-12-29 - Rating: 5)

    I was out of town and my neighbor informed me that I had a leak in my front yard. I contacted Baker Brothers and they sent Oscar. He was fabulous and kept me informed all the time on progress. I got home expecting my yard to be torn up and I could barely tell where the yard was disturbed. Thank you so much Oscar!!

  • Review 71 (2024-12-02 - Rating: 5)

    The technician, Colton was excellent, knowledgeable & informative about the options to correct the issue. He answered all our questions and offered helpful suggestions on how to check the water quality in our area. He will return with the needed part and replace the failing pressure reduction valve on our requested timeline. Also the office team at Baker Brothers is friendly and helpful...much appreciated.👍

  • Review 72 (2024-11-21 - Rating: 5)

    Cody did a FANTASTIC plumbing job for us. I woke up to our toilet running extremely loudly. We made a frantic call to Baker Brothers. Cody was able to come very quickly. Apparently, he was able to listen to the call and understood the urgency. He was polite and professional upon his arrival. He explained what was wrong, what he needed to do, and how much it would be. It took much less time than I expected, and now, we’re able to get back to our day with a HUGE sense of relief. We look forward to having Cody come back in the near future to do additional work—hopefully not under emergency circumstances. LOL

  • Review 73 (2024-12-09 - Rating: 5)

    Baker brothers is awesome. everyone in this company is professional, customer service are very pleasant to talk to and helpful. Technicians are knowledgeable and licensed. Price is transparent. Super recommended

  • Review 74 (2024-11-08 - Rating: 4)

    Scheduled Baker to come out and flush our outdoor lines which had begun backing up during big storms. Despite some issues with scheduling upfront - the crew, once onsite, was responsive and walked me through each step of the process. They used a line camera to verify the lines were clean and provided a warranty to boot. All in all - a good experience. Would recommend!

  • Review 75 (2024-11-26 - Rating: 5)

    Chris came over to perform an HVAC heating tune-up, and the experience was excellent from start to finish. He was professional, and incredibly thorough in his work. Chris took the time to explain everything he inspected, ensuring I understood the current state of my system and what needed attention. He also provided clear and practical recommendations.Thanks to his expertise, I feel confident that my heating system is in great shape for the colder months ahead. I highly recommend their services to anyone looking for HVAC professionals.

  • Review 76 (2024-12-23 - Rating: 5)

    Superb work by Baker Brothers! Carson provided the utmost customer service. Baker Brothers responsiveness to a leak in my bathroom wall was second to none. When other companies couldn’t support during the weekend, Baker Brothers did! You have made a new customer. Thank you.

  • Review 77 (2024-11-22 - Rating: 5)

    Atticus did a great job hooking up our new refrigerator to our water purification system. He ran the system to ensure no leaks and that it worked. Very personable and professional. Continue to be impressed with the personnel that Baker Brothers employ. Great job.

  • Review 78 (2024-12-04 - Rating: 5)

    Landon came out to check our system after a lightning strike. He was very professional and extremely knowledgeable. Within a half hour he had diagnosed every issue and was very clear on what repairs were needed. Will definitely use Baker Brothers exclusively from now on thanks to him.

  • Review 79 (2024-12-23 - Rating: 5)

    Very satisfied with service! Steve was very professional and friendly. He fixed our leaking pipe at hot water tank and took time to answer question how hot water circulating pump worked. Will use Baker Brothers Plumbing again. Gave us same day service. Glad its done. Thank you.

  • Review 80 (2024-11-25 - Rating: 5)

    I’ve been using Baker Brothers for the last year for all my plumbing and electrical needs and it has been a great experience. Everyone is pleasant to speak to and Ricardo was great and quick with the repair I needed. He also provided some great advice which will help with the longevity of the product I got installed.

  • Review 81 (2024-11-18 - Rating: 5)

    Had two 20+ year old gas furnaces serviced for winter prep. As expected, many costly issues to repair. No guarantee that something in that old of units wouldn’t fail anyway. Tech showed photos of his findings and explained it was safe to use with carbon monoxide detectors for now if I decided that was direction I chose. He showed me new replacement furnaces (Lennox) and associated expenses all inclusive with discount. He also explained available financing options. Additionally an unusual nationwide 20% increase in cost was due to hit first of year. Best decision to proceed with purchase of new furnaces was made and installation was scheduled next day. Chris (tech) was personable, professional, and patient in discussions. I have used Baker Brothers in several occasions prior, and highly recommend for competitive pricing and great service!

  • Review 82 (2024-11-21 - Rating: 5)

    This was our first experience with Baker Brothers. I was able to schedule an appointment the next day. Colten was on time, professional, patient in answering my questions and was able to provide options on his tablet with pricing. Very pleased!

  • Review 83 (2024-12-11 - Rating: 5)

    Very nice and accommodating to all my questions. Though they didnt really fixed the problem of the water leak, they where able to identify the possible cause which is the irrigation system, which is not part of their service scope. They did some tests and turned off my main irrigation valve, so hopefully thats stops the problem for now. Definitely recommend.

  • Review 84 (2025-01-06 - Rating: 5)

    Atticus did an excellent job with a minor plumbing issue. He explained the situation thoroughly and knowledgeably. I will be requesting him for any other plumbing issues in the future. I highly recommend Baker Brothers for any HVAC, plumbing, etc.

  • Review 85 (2024-12-12 - Rating: 5)

    Rafael arrived on time and was very professional. Rafael was very knowledgeable and able to answer all of my questions re: heat/ac.He went far beyond the call of duty. Signing up for Bakers Brothers family plan best decision and well worth the money. No cognitive dissonant about signing up for BBP A&E family plan

  • Review 86 (2024-09-25 - Rating: 5)

    I am impressed!! I called to make the appointment at 2:30, and by 3:30 the service was completed! Sean was able to diagnose the problem as soon as he pulled the cover on the unit, had the capacitor fixed on my AC and I was up and running and no time! Great service, very knowledgeable, and extremely professional! I will most certainly call Baker Bros in the future!

  • Review 87 (2024-09-11 - Rating: 5)

    Just had a great service call with Baker Brothers, to repair my AC unit that wasn’t cooling. This is my first time using this company and it won’t be my last. I scheduled online for next day service. They sent me a text to confirm my appointment, called 40 minutes before they arrived, and the tech was on time! Alvaro was very courteous, and explained the repairs needed, as well as cost. The cost was actually the surprising part, because I thought it was going to be so expensive and it wasn’t. I’m considering joining their monthly membership since the service was so good. The tech Alvaro was in and out in about 30 minutes and my AC is working again. Thank you Baker Brothers for such a hassle-free experience getting my AC fixed.

  • Review 88 (2024-11-30 - Rating: 5)

    We had the pleasure of working with Landon, Brandon, Robert, and Juan to get our HVAC system replaced. They took the time to do a full inspection, diagnosed and explained the issues we were facing, and went over several options and solutions. We never once felt like they were overbearing or putting pressure on us to make a choice. We felt really comfortable going with them and we couldn’t be happier. Juan and his team worked tirelessly for an entire day to make sure the new system was installed and working smoothly. Everyone was super polite and extremely professional throughout the process. We are extremely happy with the results! Thank you Baker Bros and all the amazing team members who helped us! I highly recommend them if you have any HVAC needs!

  • Review 89 (2024-11-15 - Rating: 5)

    Alexandra was knowledgeable and very helpful. She knew what she was doing and got the job done and I didn’t have to break the bank to at least get everything up and running. I had another plumber and they charged me a bunch of money to not even get me able to use the house again. I would 10/10 recommend Baker Brothers to anyone!

  • Review 90 (2024-12-04 - Rating: 5)

    Please see updated review at the bottom of this post:I am hesitant to post this review when the installers just left a short time ago, but I trust that if anything goes wrong with my unit after today, theyll be back to make it right. I had just replaced my roof 2 months earlier and was not prepared for the gut punch of needing to replace my AC so soon after. I cried when I found out the cost to replace it. Its expensive. Like everything else these days. I have a 10 year labor and parts warranty and I will not hesitate to call them if something goes wrong. Everyone was very professional and kind and worked super hard. Not leaving to even eat in the 9 hours they were there to install. They were insistent on making sure the job was done. I can tell they take pride in the quality of their work. I promise I will update this review if at any time they fail to deliver on their promises. For now I am a satisfied customer and will definitely call them again for any plumbing or hvac needs.Update 12/3/24: Turned the heat on for the first time since the system was installed. It tripped the breaker shortly after and then again after flipping it. Someone came out the same day and stayed late trying to figure out the issue. The heat pump worked but an incorrect heat unit that controls the emergency heat was installed and was thought to be the cause of the issue. He disabled the emergency heat and left the heat pump functioning for the night so we wouldnt freeze and then returned the next day and installed the correct heat pump, and in the process discovered that the 25 and 60 breakers were swapped at the breaker box, so it wasnt connected correctly to begin with. While I am grateful this technician fixed the problem and the response timing was amazing, had the heat system been properly tested at the time of install the installers would have had to dig for the problem and fixed it before they left. I can only assume because it was summer and very late in the day by the time the install was complete, that the heat was not a priority. Also very concerning that they installed a heat kit that was not on the compatibility list for the heat pump. I dont know that it would have caused any issues since the incorrect connection to the breaker was ultimately the problem, but Id expect for what I paid to have a new system put in that the correct components would have been installed from the get go. They did fix the problem quickly, and I appreciate that they send a DIFFERENT technician than the installers so a fresh pair of eyes can look for things that werent done correctly. I wanted to take off a star because of this, but Brian, the technician that fixed the problem was amazing and saved the day. I hope Baker Brothers is good to their employees so they can keep the good ones around like Brian.

  • Review 91 (2024-11-07 - Rating: 5)

    Luis was excellent, and provided great customer service. He even came to Home Depot to help me pick out the garbage disposal to replace my old one. That was so nice of him and went above and beyond my expectation.

  • Review 92 (2025-01-02 - Rating: 5)

    Baker Brothers Plumbing, Air & Electric are fantastic! My technician was Stephen N. He was punctual, kind, respectful to me & my home, professional and very knowledgeable about HVACs. Great job! Thank you very much!!

  • Review 93 (2024-11-30 - Rating: 5)

    I was so pleased with Baker Brothers. I want to specifically acknowledge the technician Atticus . He was amazing from the beginning to end. He was so detailed, professional,patient, and caring. It feels good to know as a customer that you matter . He takes pride in his job and makes sure the customer is engaged and aware of the problem, what caused it and how it was resolved. Atticus is a stellar employee and definitely a great asset to the company.

  • Review 94 (2024-12-12 - Rating: 5)

    Anthony was on time and finished the work quickly and efficiently. He explained everything in detail and gave me a price quote before he started the work. He was also friendly and took care to clean up the area before he left. I would definitely call Baker Brothers again.

  • Review 95 (2024-12-14 - Rating: 5)

    Alex is awesome! He’s been to my house several times for plumbing issues and always goes above and beyond to help diagnose the issue. He is also so kind and sweet to my dogs 😊. I’ve been a Family Plan member for 14 years. I love Baker Brothers!

  • Review 96 (2024-12-05 - Rating: 5)

    Evan came quickly in response to a gas leak on my property as identified by my utility company. He listened to my concerns and explained what needed to be done to correct the issue and to put me back into safety and compliance. I am pleased with his ability to work with me, even to scheduling work around family issues that could not be changed. I would recommend Baker Brothers to those who encounter these issues.

  • Review 97 (2024-11-27 - Rating: 5)

    Our project was to replace all the plumbing under the house. Eric Bishop came out was very knowledgeable and provided lots of details about the process and what to expect. I loved that he was not trying to nickel and dime me (as this was not my first quote).

  • Review 98 (2024-09-12 - Rating: 5)

    I recently hired Baker Brothers to fix the water pressure and temperature issues in my shower, and I am extremely pleased with the results. They were quick to identify the problem and explained everything to me in a way that was easy to understand.The plumber arrived on time, was professional, and worked efficiently to get everything fixed. The water pressure is now perfect, and the temperature stays consistent, which makes a huge difference. They also ensured everything was working properly before leaving, and the pricing was very reasonable with no surprise charges.I highly recommend Baker Brothers for anyone experiencing plumbing issues, especially with showers. I will definitely call them again for any future plumbing needs!

  • Review 99 (2024-10-22 - Rating: 5)

    Excellent Job! We had a broken pipe that caused flooding. We had a difficult situation to deal with. But Marcus Alvarado the plumber from Baker Brothers Plumbing did an amazing job. He took care of what we felt an almost impossible situation in such a professional and very knowledgeable way! Heaven sent! 😊 After 8 days without water! 😔 Excellent customer service too! 👍🏼 Will definitely use them for our plumbing needs in the future! Thank You!!!

  • Review 100 (2024-08-28 - Rating: 4)

    Baker did a great job and were more than willing to get the job done on short notice. For that, I am extremely grateful and appreciative.My reasoning for the 4 star review is due to the price. I feel the price was much higher than if I had done some shopping around, but unfortunately, I did not have the privilege to do so. I believe very few people have the opportunity to do so when their a/c stops working in the dog days of the summer.It was hot and about to be a hotter weekend and we had some company in town. Yes, I could have purchased a lesser model a/c unit, but because I wanted a better a/c unit that I knew I would not be replacing again anytime soon on this house, I choose the higher quality unit with a better history and energy efficiency.I feel slightly taken advantage of price wise.As for the guys who came to the house to do the work, they get have 10 star rating in my book. They rocked!

  • Review 101 (2024-10-17 - Rating: 5)

    I was so impressed with the customer service of this company! Awesome, polite phone rep! My technician, Dan, was knowledgeable and personable! He quickly assessed my broken outdoor faucet and had the replacement part on hand. From arrival to job done, it was maybe 30 mins! Dan even answered some basic plumbing questions I had. He was terrific! I’ll be using these folks again should I have a plumbing need!

  • Review 102 (2024-10-21 - Rating: 5)

    Garrett came out and provided me with an estimate for fixing the rest of my plumbing issues. He was extremely professional, friendly, and took the time to explain everything clearly. I highly recommend working with him.

  • Review 103 (2024-12-05 - Rating: 5)

    We contacted Baker Bros to look for a possible broken water pipe (water bill was 2x). They were able to come the same day in about 4 hours. The technicians (Michael Bryan & his assistant Colton) were very professional and friendly. No broken pipes were detected, but we now feel confident that we have one less possible culprit!

  • Review 104 (2024-12-09 - Rating: 5)

    Garrett was very helpful in addressing my concerns with the electrical in my home. What started as a simple quote, evolved to discovering a safety concern in my living room that could have been disastrous. I really appreciate the time he spent on explaining my options and offering several approaches to fixing my issue.

  • Review 105 (2024-09-30 - Rating: 5)

    Our tech was professional and knowledgeable. We certainly didn’t like the news but that wasn’t his fault. Compressor went out but thankfully it was under warranty.They came out today as soon as possible and got us fixed up again. Price was as quoted. Both techs were absolutely friendly and knowledgeable of what they were doing. Would recommend.One other comment, we called two companies right in town of Prosper. One was closed until middle of the following week. The other never would answer the phone. Baker Brothers answered the phone and communicated with us over the top which as a business owner myself communication is key for me.

  • Review 106 (2024-10-03 - Rating: 5)

    Cameron was very helpful With the whole process. He and Josh did a great job with my AC Concerns. I would highly recommend Baker Brothers.(Follow up) On October 2 Billy McMahon came to my home to replace 2 AC coils. Billy was very respectful and professional. He did a great job overall and I would highly recommend Billy and Baker Brothers for any of your AC or heating concerns.

  • Review 107 (2024-12-28 - Rating: 5)

    Baker brothers was excellent every step of the way. Cody especially was great, very knowledgeable , worked at a great pace, and Answered all my questions thoroughly

  • Review 108 (2024-11-26 - Rating: 5)

    Alex exceeded my expectations. I was stressed about our plumbing and he explained the potential issues and solutions. We discussed pricing and provided his professional opinion. All in all he did an excellent job. I will use Baker Brothers plumbing for future business.

  • Review 109 (2025-01-06 - Rating: 5)

    Mason Nelms did a fantastic job clearing a toilet paper roll holder that was stuck in our sewer line. Very professional and courteous young man. Baker Brothers always comes through. Use them for all our plumbing and HVAC needs..

  • Review 110 (2024-08-13 - Rating: 5)

    Exceptional Service from Russell at Baker Brothers Electric!I cant say enough good things about Russell from Baker Brothers Electric. From the moment he arrived, his professionalism and expertise were evident. He quickly diagnosed the issue, explained the solution in a way that was easy to understand, and got to work without any delays. Russell was not only highly skilled but also courteous and respectful of our home, ensuring everything was clean and tidy before he left.Its rare to find someone so dedicated to delivering top-notch service, and I’m incredibly grateful for his help. If you need electrical work done right the first time, ask for Russell—he’s a true asset to the team at Baker Brothers Electric!

  • Review 111 (2024-11-13 - Rating: 5)

    Caleb did a great job diagnosing our problem! We are new to this area and had no idea about who to use for our electrician needs. I definitely recommend Baker Brothers and ask for Caleb if you can he was great!

  • Review 112 (2025-01-04 - Rating: 5)

    My first impression was Alexis and his helper were very young, but I have to admit they both did an excellent job, very friendly, detected my leak and kept the work clean, us older people dont give the young ones enough credit anymore but these 2 did a great job and fixed my leak. Though it cost too much to fix for my liking, inflation issue.

  • Review 113 (2024-12-13 - Rating: 5)

    We had a toilet reset & two lavatory faucets installed. Both service technicians were professional, friendly, knowledgeable, and fast working. Both jobs were done to our satisfaction. We will use Baker Brothers for any upcoming plumbing problems that may occur.

  • Review 114 (2024-08-27 - Rating: 5)

    Shelli with Baker Brothers A/C was fantastic. Very knowledgeable and informative!! She made sure I was taken care of and was very professional. She went out of her way to pick up a part from across town and come back to replace it. I will definitely be requesting her next time with any A/C issues. Very personable. Thank you Shelli!!

  • Review 115 (2024-12-16 - Rating: 5)

    Caleb Armstrong our Tech was professional explained everything prior to work being done. And went over the work done once completed. The Ladies in the office were awesome as well and expedited getting a tech to our home to replace leaking hot water tank. Very Impressed with entire experience

  • Review 116 (2024-09-18 - Rating: 5)

    We had a great experience with James! He did a great job repairing our shower which needed a new valve. James did a good job breaking down the pricing for different aspects of the repair and giving my husband and I space to discuss it (rather than pressuring us into a certain repair).He also was very kind and great with our 5-year-old (who is homeschooled)—he answered all of his questions and taught him as he went along with the repair. It was very sweet.Good experience all around!

  • Review 117 (2024-12-30 - Rating: 5)

    Corbin Amos was prompt and professional and did a good job of explainng all our options. He left the site looking perfect. Thank you!

  • Review 118 (2024-08-23 - Rating: 5)

    So fortunate to have had Taylor service our home. I absolutely LOVED working with him.He is thorough, knowledgeable and such an honest guy. He is exactly the kind of person you want to do business with.I will definitely reach back out to him for any future needs and I will be happy to share his information with any friends and family that are in need as well.Great hire!! 🙌🏻

  • Review 119 (2024-12-20 - Rating: 5)

    I had an issue with a leaking hose bib. Cody presented me with multiple options, and he kept me informed as he worked. He was very professional and answered all my questions. I will definitely be using Baker Brothers again.

  • Review 120 (2024-11-15 - Rating: 5)

    This is the second time weve used Baker Brothers. Steven and Ben did an amazing job installing the hybrid electric heat pump water heater we purchased. We werent in a hurry to have it done but they were able to do it the same day I called. Highly recommend.

  • Review 121 (2024-12-19 - Rating: 5)

    Josh Redding provided a very friendly and professional service. He got to my house less than an hour after I made the phone call. He fixed the problem and cleaned the mess caused by my sewer problems thoroughly. It definitely exceeded my expectations.

  • Review 122 (2025-01-01 - Rating: 5)

    Plumbing Tech was courteous and professional. And fixed the problem!Highly recommend Baker Brothers. Have used them for plumbing, electrical and HVAC. Top notch customer service.

  • Review 123 (2024-11-19 - Rating: 5)

    Javier Hernandez was a great technician. He is very thorough. Explains well, is courteous and friendly. Laid out a plan for me. Definitely recommend him.

  • Review 124 (2024-09-19 - Rating: 5)

    I called and was able to get a tech to my house within 2 hours. This was the fastest service ever. Colten Brown was my technician. Fair pricing to remove and replace a faulty water spigot on the house layered within brick. Service took only about an hour and that was only because he didnt have a part on his truck. I would definitely recommend using them. They are next on my list to replace my water heater and do some electrical.

  • Review 125 (2024-11-07 - Rating: 5)

    Andrew explained everything to us in detail. Would definitely request Andrew again. He confirmed a slab leak. Requested Andrew to do the work. He did an outstanding job. The whole crew was very efficient and great at what they do. Baker brothers has hired very well. From now on, Baker Brothers is our plumber.

  • Review 126 (2024-10-08 - Rating: 5)

    I have never had to call a plumber before contacting Baker Brothers today. To say that they are efficient, modern, great communicators would literally be an understatement. They are extremely thorough from the front desk to the service tech. Extremely friendly and quick to resolution. I HIGHLY recommend them if you are in the Prosper / North Dallas area. Thank you for your service Baker Brothers!

  • Review 127 (2024-11-27 - Rating: 5)

    Taylor is an excellent communicator. He easily explains exactly what the problem is and the most cost effective way to fix the problem. Taylor is very personable and remembered family members names as he helped us also earlier in the summer.I was quite excited to hear that Taylor is assigned to our account and, if available, will be the person we deal with on a regular basis.Taylor is an outstanding employee and a great representative of our company.

  • Review 128 (2024-11-26 - Rating: 5)

    Javier was awesome. Such a kind, gentle and knowledgeable young man who made my experience very easy. Highly recommend Javier! - Will definitely be calling on him again! -

  • Review 129 (2024-09-05 - Rating: 5)

    Baker Brothers was quick to diagnose the problem. They were thorough and explaining my options and they were even quick to make the repairs. They were professional at all times. they were friendly and caring. I definitely have saved their number for future calls and its wonderful that there are multiple modality service and I can get my heating, electrical, and plumbing taking care of under one company.

  • Review 130 (2024-12-17 - Rating: 5)

    Very pleased with our service from Baker Brothers. Chris was super knowledgeable, respectful and gave us several options to fix the issues we were having. I highly recommend both Baker Brothers and specifically Chris.

  • Review 131 (2024-09-16 - Rating: 5)

    Both Matt and the other technician that accompanied him named Patrick were both very nice gentlemen. Matt explained to me how the family plan works and everything that’s included. He was also thorough about explaining everything he was doing while he was here working with the hot water tank and sewer. Would recommend Baker Brothers to others in my neighborhood.

  • Review 132 (2024-10-04 - Rating: 5)

    Dustin Jackson demonstrated exceptional professionalism in addressing the water leak issue. His expertise was immediately evident as he identified the source of the problem within just two minutes. This swift diagnosis reflects his deep understanding and experience in the field. His ability to pinpoint the issue so quickly not only saved time but also saved us money and prevented potential further damage, showcasing his efficiency and attention to detail.

  • Review 133 (2024-06-07 - Rating: 5)

    Great experience using Baker. We had an outdoor pipe bust during the freeze. I scheduled the appointment online, they arrived next day and fixed the issue in less than an hour. I would highly recommend and use them for future services.

  • Review 134 (2024-12-15 - Rating: 5)

    Marcos and associate were friendly and fast. He explained the process as he was working and before I knew it, they were done. We appreciate Baker Brothers for always taking care of our needs.

  • Review 135 (2024-10-04 - Rating: 5)

    I had an excellent experience with my AC technician James Pulley! The service was fast and efficient, and the technician was professional and knowledgeable. They diagnosed the issue quickly and had my AC up and running in no time. I greatly appreciated their attention to detail and clear communication throughout the process. Overall, I highly recommend this service for anyone in need of AC repairs!

  • Review 136 (2024-11-07 - Rating: 5)

    Brett was super nice and helpful. He did the job in a timely matter and did it well. I havent had a problem since he fixed it. I would recommend him highly.

  • Review 137 (2024-08-09 - Rating: 5)

    Brandon did an amazing job coming in and looking for a needle in a haystack. We knew we had an issue but we didnt know what nor where. He was patient, kind, professional and thorough. We appreciated his knowledge and experience with our issues and his ability to troubleshoot. Thank you Baker Brothers for another job well done in our home!

  • Review 138 (2025-01-07 - Rating: 5)

    I highly recommend Qaisar Mushtaq at Baker Brothers for HVAC services. He arrived promptly for our annual inspection, communicated exceptionally well throughout the process, and provided a thorough evaluation of our system. Qaisar took the time to explain his findings and gave clear, actionable recommendations for the next steps to take at our next annual inspection. His professionalism and attention to detail were outstanding. If you need reliable HVAC services, Qaisar is an excellent choice.

  • Review 139 (2024-12-27 - Rating: 5)

    Caleb and Chris were great today—coming out on very short notice after a lightning strike damaged our electrical system and getting us up and running. Courteous, professional, and efficient.

  • Review 140 (2024-09-23 - Rating: 5)

    Fantastic plumbing company! Very organized, great follow up plus every employee that has come out to fix has been informed about all complicated plumbing issues has been great! Shout out to Eric who came out, super nice guy too! Excellent customer service! Very thorough in explanations, cost of repairs! Use them, they are wonderful to work with!

  • Review 141 (2024-10-04 - Rating: 5)

    James did a great job for us installing two new outdoor ceiling fans. Once installed, he took time to review the operation of the fans and the remote control. He left contact information in case we had questions after he left. I highly recommend Baker Brothers for all your electrical needs.

  • Review 142 (2024-10-03 - Rating: 5)

    I chose them because of their history of good quality and service, and they do indeed provide good recommendations and careful inspection to my A/C unit. They have done some minor electrical services at my house and their membership is very competitive and even lower than getting each annual or semiannual service individually. I have their family plan which gives me discounts on services and includes 4 inspections throughout the year, including plumping, electric or A/C. So far, I love them.

  • Review 143 (2024-12-04 - Rating: 5)

    Brad was awesome! Solved every heating issue we were having, after using another company repeatedly with horrible results. Im so glad we found Baker Brothers and well be recommending them to everyone!

  • Review 144 (2024-11-11 - Rating: 5)

    Caleb Armstrong and his team mate installed a new water heater today. Excellent service! Excellent workmanship and professionalism. Great Job BB! Im Very happy with your company! Dave K Addison, TX

  • Review 145 (2024-11-01 - Rating: 5)

    Jerome demonstrated exceptional service and dedication with helping me resolved my AC issues. His expertise, patience, and ability to communicate effectively created a seamless experience. I would highly recommend him for future HVAC needs in my home.

  • Review 146 (2024-10-29 - Rating: 5)

    Garrett came by and helped fix our doorbell and install a new wall outlet. He was very professional, nice, and informative! Got everything done very quickly and cleanly. We would highly recommend them!! Great experience!

  • Review 147 (2024-10-24 - Rating: 5)

    Great job! Good communication and the tech knew exactly what he was doing. Got to my house and fixed the AC and had it blowing cold air within 30 minutes of him being at my place. Very well done highly recommend.

  • Review 148 (2024-11-14 - Rating: 5)

    Michael provides a professional experience. He is obviously knowledgeable and experienced. He gave options and recommendations that were thoughtful and considerate. Thank you. I would highly recommend for all your plumbing needs.

  • Review 149 (2024-12-24 - Rating: 5)

    Lots of rain and more on the way. My French drain in front of my garage was clogged and I couldnt unclog it. Called Baker Bros. They were here within the hour and got the drain fixed before the next rain came. Minimal charge compared to the flood damage that could have occurred in my garage. Great Job Baker Bros!

  • Review 150 (2024-09-21 - Rating: 5)

    Alvaro was exceptional. Our request was a little vague as we were trying to rule out the AC units and water heaters making a noise that is affecting one of our dogs (I know, it sounds ridiculous, but we figured an inspection of the systems wouldn’t hurt either way). He was genuinely interested in resolving this and diligently inspected all three of our systems, asking questions as we went and trying to rule out possibilities. At no point did he make me feel like we were wasting his time, which I truly appreciate. He was very friendly, and knowledgeable, and the cost was surprisingly low for checking all three systems. We will 100% call Baker Brothers again for HVAC and plumbing needs. Thank you again.

  • Review 151 (2024-09-04 - Rating: 5)

    This company has fantastic customer service beginning with making the phone call to schedule services to the work the technicians complete. Storm and his assistant were pleasant and informative. The service was done quickly and effectively. All prices were discussed prior to the job being performed and i appreciated the neat and clean job completed by the technicians. 100% recommend.

  • Review 152 (2024-11-01 - Rating: 5)

    Even though Baker Brothers tried to cancel my first appointment after convincing me to sign up for their family plan. They did show up and I had a great experience. Jake turned everything around for Baker Brothers and I will be calling them for additional services.

  • Review 153 (2024-11-06 - Rating: 5)

    Had no expectations and Baker Brothers delivered! Joshua B came the same day, was professional, and quickly diagnosed and fixed the issue. I thought the price was very reasonable too. 10/10 will use them again.

  • Review 154 (2024-10-09 - Rating: 5)

    We have called on Baker Brothers for several items over time, electrical work for a new circuit in the house, a new A/C unit and furnace, and repairs on a water heater that they had not installed. While we have received great service from all their technicians, we are grateful to have had John Hollis work on our water heater issue. He completed the work diligently, dealt with the manufacturer of a unit that they do not represent, had to sort through false and inconsistent error messages given by the control unit, and ultimately succeeded. Four people in this household, tired of taking cold showers, are very grateful for his excellent work.

  • Review 155 (2024-07-25 - Rating: 5)

    Baker Brothers were very responsive, sending someone out on the same day to discuss a whole house filtration system. Jarius was awesome! He explained several options and was very knowledgeable about the different products. Even better yet he personally came out to do the installation. The sales person is the installer! You get what they tell you you are getting! Such a great sales concept!

  • Review 156 (2024-12-11 - Rating: 5)

    Evan was excellent. He was courteous, professional and very skilled in replacing our kitchen faucet. I had a surgeon appt. And he agreed to come to the house early so ai wouldnt be late Terrific job!

  • Review 157 (2024-08-23 - Rating: 5)

    I have been a long time customer of Baker Bros. Their technicians are great and Jeffrey is exceptional. Jeffrey called me in advance to notify me he was on the way. Jeffrey arrived friendly and courteous and listened to my concerns before checking system. He finished quickly and provided report.

  • Review 158 (2024-10-25 - Rating: 5)

    Our neighbors recommended Baker Brothers to us and they were indeed awesome.Our Tech Josh Redding kept us up to date on everything in a timely and professional manner. He was spot on with addressing our needs and concerns. Great job Josh and Baker Brothers as we are truly grateful for the service that you provided us. This was not an easy task, but it did not matter as they got er done! We recommend and will continue to use their services.

  • Review 159 (2024-12-23 - Rating: 5)

    Dustin from Baker Brothers quickly addressed my plumbing concerns and provided good solutions that I could easily handle on my own. Once again, a great experience with Baker Brothers!

  • Review 160 (2024-08-14 - Rating: 5)

    Second time calling Baker Brothers - this time for plumbing. Jesse D. was great. He was very knowledgeable and able to troubleshoot and provide resolution.Timely, very courteous and fair pricing.We received same day service. The technician, Jeremy G., was very friendly and knowledgeable. He was able to diagnose the issue and had all parts on hand to complete the replacement immediately. The whole visit took less than an hour from the time he arrived to the time he left.

  • Review 161 (2024-12-30 - Rating: 5)

    Great service, went above and beyond! Incredibly knowledgeable and friendly. Very much appreciated all the work he put into my house.

  • Review 162 (2024-08-12 - Rating: 5)

    James was amazing. Helpful and did an awesome job. I am so happy I called Baker Brothers. I recently was leaning to recommendation from Thumb Tack and honestly had so many problems. I am glad to stay with a reputable company. James was professionally and very helpful.The experience was incredible and I would highly recommend them.

  • Review 163 (2024-10-23 - Rating: 5)

    Awesome service. The tech did a thorough job on my furnace. Had an error code showing on my thermostat system, and the heat wouldn’t start up. The tech saw I had a new system and believed the problem to be a simple fix. And it was, but only after going through every possible issue did he find that I had debris stuck in the fan blower motor that came down the exhaust pipe from a previous storm. He cleaned the motor and the pipe and the system was back to normal in no time. He made some recommendations and left a quote for fixing the issue. I was very impressed with the quality of work.

  • Review 164 (2024-09-04 - Rating: 5)

    I was worried that they were going to be very expensive but they were very reasonable. Eric was able to clear the sewer blockage in about 15 minutes. He was very professional and upfront about pricing. When done he offered some great advice and recommendations for preventing it from happening again. No bait and switch marketing just honest and reliable service. Thanks again for the help!

  • Review 165 (2024-09-17 - Rating: 5)

    Douglas was very friendly and knowledgeable in his craft. He provided clear explanations for everything he did, including my options. And for all the work I needed, he was pretty darn quick and thorough. I paid for the Family Pack and asked for his business card. I will request Douglas for any further electrical work I need in the future. Like the commercial says, “great service!”

  • Review 166 (2024-11-14 - Rating: 5)

    Very pleased with my service today. Oscar did a great job and also provided a good explanation. I will definitely stay with Baker Bros for our plumbing needs.

  • Review 167 (2024-08-14 - Rating: 5)

    I called Baker Brothers because our AC system was not blowing cold air and got assigned a technician within 30 minutes. With this Texas heat, this is really appreciated. Rick came on time and immediately know the issue, replaced the part, and had the system up and running. He did some more diagnostics to make sure everything is well, check that the temperature in the home has gone down, and informed me to call customer service and ask for him in case there are issues in the next few days.Excellent company to work with.

  • Review 168 (2024-09-26 - Rating: 5)

    We’ve been a happy Baker customer for years, but surpassing many very good experiences — James was fantastic. I truly believe he did the same attention to detail as if he was installing into his own home. Also, it was cool to listen through the wall as he mentored an apprentice on best practices and details. He is truly a master of his craft … and customer service.

  • Review 169 (2024-09-17 - Rating: 5)

    I was very impressed with Baker brothers and how quickly they responded to my service call in the heat is summer. Their service rep got to me within about 1-1/2 hours, and after another 30 minutes, I had cool air again. I have an 18-year old unit, but all it needed was a new capacitor. We had feared that they would recommend a new unit.Josh, their tech, was great and informative!

  • Review 170 (2024-09-29 - Rating: 5)

    Called Baker Brothers and they sent out one of the most helpful and knowledgeable techs I’ve ran across in a long time. He went over and beyond to satisfy my concerns, and he also went a step further with letting me know what I need to get replaced in the future. I would highly recommend Baker Brothers!

  • Review 171 (2024-10-01 - Rating: 5)

    Richard was the most professional I have had dealings with in a very long time, Very courteous and knew exactly what to do, Checked my system thoroughly and was very pleased with the outcome. He is and should be 100% over and beyond complimented. Great Job!!!

  • Review 172 (2024-11-25 - Rating: 5)

    Excellent customer service. Extremely knowledgeable of their products. He walked us through the entire process. Will definitely use Baker Brothers for future plumbing and or electrical needs.

  • Review 173 (2024-08-20 - Rating: 5)

    Eric did a great job! He was super friendly and efficient with everything. They said they would come within 30-45 min and they stuck to their word. I’ll use them again if there’s anything else we need. Very reliable!

  • Review 174 (2024-09-07 - Rating: 5)

    Very thankful for the whole team who came out to our home, and made us feel comfortable through the entire process.Trenod came by and checked my system out for me and was incredibly kind and professional through the whole interaction, even when faced with the unfortunate task of letting me know my compressor had given out, and that wed likely need to consider a whole new system given that my current system was very outdated, the indoor unit being from the 90s.Robert then came later that day, did a quick assessment of our home, and was up front with some of the work that needed to be done. Though we were faced with what we could consider a crisis, he was incredibly kind and shared his knowledge with us, which we are incredibly grateful for as new homeowners. He told us what needed to be done, what they could do for us, and how things would go with them if we decided to move forward, ultimately being what helped us decide to go with Baker Bros.Gus then came out with his guys to install our new setup, they were very efficient and thanks to an easy layout to work with, they were able to get everything install and operational in about 4 hours time. He took the time to show me everything, showing me what my filters are gonna be, how to use my thermostat, the work done to the condenser and the shut off panel outside. They made it so simple and I was even able to work inside my home without interruption through much of the process.Thanks to them, well never have to worry about our AC again.Thank you so much guys.

  • Review 175 (2024-10-09 - Rating: 5)

    So far, my experience has been awesome with Baker Brothers. A HVAC technician came out quicker than I expected. Shawn Bieker was very knowledgeable and down to earth. He was able to get to the root of the problem, which took an electrician to intervene. And even though, we didnt get my issue fixed during his initial visit, Im still pleased with the customer service Shawn provided.Sam Boyd was the electrician that came out to diagnose our problem. He was very professional and knowledgeable. I loved that he took his time to go over all of my options. He was thorough and answered all of my questions. I was very pleased overall with the customer service.

  • Review 176 (2024-08-15 - Rating: 5)

    Marco was knowledgeable, friendly, and got the job done quick. Thank you very much to baker brothers and Marco for getting here so quick after the water heater went out the night before. Bonus... Price was very reasonable. Didnt break the bank replacing 2 water heaters.

  • Review 177 (2024-08-29 - Rating: 5)

    Alfredo and his crew were extremely professional, polite, friendly.. I had some complications arise during my plumbing services and they were on top of it at every level.. awesome young men.. we had major plumbing replacement..

  • Review 178 (2024-12-07 - Rating: 5)

    The Baker Brothers plumber cleared the sewer line quickly, but equally as important, ran a camera through the line to identify the problem causing the stoppage. He showed the video to me and offered a suggestion to permanently fix the problem. He also provided the videos to me via email. Job well done!

  • Review 179 (2024-09-13 - Rating: 5)

    Excellent Service! Recently had inspections (Plumbing, Electrical & HVAC) done for starting the Family Plan. All 3 techs were very thorough, knowledgeable & good-natured. Taking time to answer all of my many questions. Then explaining recommendations, solutions & itemized estimated costs. Many thanks to Cody, Matt & Joshua

  • Review 180 (2024-12-04 - Rating: 5)

    Technician Lane Jackson has done an excellent job and did not try to outsell any unneeded services. The area they worked in was cleaner when they left than when they started. I am happy with Lane Jackson and his apprentice. I will be more than happy to recommend Baker Brothers Plumbing to everyone.

  • Review 181 (2024-09-20 - Rating: 5)

    We have always had expert service from Baker Brothers. We have an older house and we are happy with the extensive plumbing repairs and replacements.A shout out to Baker Brothers for hiring expert employees.The last Electric technician , was a real rock star!! You knocked it out of the ball park, Wolfgang!!!WOOOHOOO !So very knowledgeable ,made sure that we knew about all the Ins and outs of what could and should be done. Honest, fast, efficient.A÷ my friend! God bless!

  • Review 182 (2025-01-05 - Rating: 5)

    Always enjoyable to work with. Knowledgable techs that don’t leave until your problem is fixed. Also give good advice/education on your home. Thank you! Trenod was very helpful today.

  • Review 183 (2024-11-05 - Rating: 5)

    Young man was from Dallas. Took a lot of pride in not only his work and abilities, but also in his finished product, very knowledgeable and respectful and kind. My first experience, I give him an A+ and because of him I am now a Bakers Brothers customer for life..

  • Review 184 (2024-11-27 - Rating: 5)

    Justin with Baker Brothers was phenomenal. He was honest, thorough, friendly, and went out of his way to find me the best deal for the problem I was having. I highly recommend this company and especially Justin.

  • Review 185 (2024-09-11 - Rating: 5)

    Had a last minute plumbing emergency so we gave Baker Brothers a call. Our Technician was Tyson Beall and he was incredible. Arrived promptly and diagnosed our issue within a matter of minutes. Walked us through the entire issue and got the work done very fast. Super polite and professional as well as answered all our questions. Would highly recommend and very thankful for his expertice.

  • Review 186 (2024-12-23 - Rating: 5)

    I was absolutely satisfied with the quality and honesty of the work. These guys know what they are doing. I had 4 other companies come out and quote the job and Baker Brothers was the best option

  • Review 187 (2025-01-02 - Rating: 5)

    I have been using them for years.Today I had them replace an exterior faucet and work on a shower for my mother’s home! They were able to come the same day I called and it wasn’t even an emergency! 👍👍😁

  • Review 188 (2024-09-24 - Rating: 5)

    Storm Phillips did an excellent job. He communicated with us at each step of the process while fixing what turned out to be a large gas leak as well as several small ones. (We have a 50+ year old house.) He showed us the issues as he found them, and explained what was wrong each time. Storm is very professional and knowledgeable.

  • Review 189 (2024-10-23 - Rating: 5)

    Evan Roberts with Baker Brothers Plumbing came to my home to give a free estimate for my shower valves and disposal. He wore shoe coverings to protect tracking anything indoors. He was very personable and provided me with three different options. I was impressed with his professionalism and honesty.

  • Review 190 (2024-11-01 - Rating: 5)

    Every aspect of my experience with Baker Brothers start to finish has been amazing. Richard has excellent customer service skills on top of his excellent work skills. I highly recommend this company to anyone needing A/C work.

  • Review 191 (2024-11-15 - Rating: 5)

    Zak is a professional hvac specialist that takes the pride in his job to uncover issues and fully explain to the customer was the issues are. Its so nice to speak with someone in the profession who cares about their job and has desire to insure the customer is fully informed. This is a credit to Barker Bros for hiring folks who care. It is a breath of fresh air to do business with these kinds of folks. Zak is a true professional in his trade, and thank you for your help and expertise.

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