Guillen Heating, Cooling & Refrigeration LLC.
Located in Mesquite, Nevada
Address: 272 W Mesquite Blvd, Mesquite, NV 89027, United States
Phone: +1 702-346-3000
Rating: 4.9
Services
- Online estimates
- On-site services
- Language assistance
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Repair services
Categories
- Plumber
- Air conditioning repair service
- Air duct cleaning service
- Furnace repair service
- Heating contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-10-02 - Rating: 5)
Choosing a company to trust to work on your house can be stressful. I know it was for me! It’s my 1st house & 1st time something needed to be fixed. A friend recommended Guillen to me. So I crossed my fingers & gave them a call. From the time they arrived till the time they were done, I was pleasantly surprised with them. Guillen answered all my questions & explained the process in a way that I could understand. They are friendly & professional. Job was done perfectly & it cost me much less than I thought I’d have to pay. I was relieved! It was obvious that Guillen genuinely cared about me.. Now I see why EVERYBODY I asked recommends Guillen!!! (A special thanks to Nick & Tabitha) -
Review 2 (2025-01-03 - Rating: 5)
This is the second time we used your service. Sebastien was our first tech and was great. I don’t know how you select your team but Ricardo gave the same excellent service. The faucet is working perfectly and he informed us all through the process. He answered all our questions and was professional and kind. Thank you and please thank him again. Linda and Bruce Barney -
Review 3 (2025-01-06 - Rating: 5)
Excellent and fast service! Hot water heater went out on a Thursday night. Guillen came on Friday evening with a full schedule and determined that the element was corroded and a new heater was needed. They covered my warranty and installed the new one on a Saturday, doing very nice installation work. -
Review 4 (2025-01-05 - Rating: 5)
Great communication with scheduling, update by the service provider including his name and scheduled arrival time. Arrived on time and completed the job in a timely manner. I highly recommend them for any issue. Very smooth transaction all around. -
Review 5 (2024-10-25 - Rating: 5)
Mitch came this morning to look at my water softener. I needed a new one. He was able to get it in and connected today. He was professional and friendly. Love doing business with Guillen Heating and cooling. Thank you . -
Review 6 (2024-12-16 - Rating: 5)
I had a plumbing issue that needed to be addressed. The office staff member who helped me was very nice and able to get me on the schedule the next day. Miguel was able to fit me in earlier than planned and fixed the problem. He was very professional and knowledgeable. I would highly recommend Guillen and Miguel for any plumbing needs. Thank you! -
Review 7 (2024-11-27 - Rating: 5)
The service man went way out of his way to check other problems out that I was having.He told me what the meters reports said and he didnt try to talk me into buying any parts, just told me what I would need in the future.I have used their service before and I tell anyone needing services what a great company I think they are.Also he was very personable and thoughtful.The price was in my opinion great.. -
Review 8 (2024-12-31 - Rating: 5)
As usual, they do a great job. I’ve used them several times. Had to replace my whole unit. Very courteous kind quick -
Review 9 (2024-11-08 - Rating: 5)
Very friendly over the phone. Got an appointment quickly. Service technician was well trained, friendly and reliable. Excellent communication via text: technician let me know when he was on his way. No one wants to have HVAC trouble, but if and when it happens, Im calling Guillen. Id give them SIX stars if I could. -
Review 10 (2024-11-10 - Rating: 5)
Miquel was great. Very patient and thoughtful in the job he was doing. He found issues with the water going into the building and we alerted the association on the water leak. That delayed my job but he was gracious and was apologetic for it taking so long to get the job done and me not having any water in my unit. It was out of his control but he still took the responsibility to ensure I was satisfied with his work. He did a wonderful job. He had a great attitude and I would highly recommend his work -
Review 11 (2024-04-29 - Rating: 5)
Fast and professional plumbing service with Guillen Heating and Cooling. Eric figured out and fixed an issue with my Moen cartridge that caused a lack of hot water. I was sure it was something more complicated. He inspected and found other issues with my new homes vacuum breaker and took care of that as well. Im confident that Ill be trouble-free for some time thanks to his skills and attention to detail. -
Review 12 (2025-01-08 - Rating: 5)
Their technician Ricardo was on time and did a wonderful job of installing my new water heater. He even cleaned up afterwards. I will refer them to others and use them for my plumbing needs. -
Review 13 (2024-11-22 - Rating: 5)
Dylan came in early but i had someone coming to look at my house, so i had him come back later and he did with a friendly smile and very professional. My ac/heating unit was on the roof and he spent alot of time up there. When he came down he said there was no issues but he made sure everything was tuned for the year . Then wanted to give me a special deal. I gave him a tip for doing a great job. If I ever have an issue again I will call them again.Thank you -
Review 14 (2024-04-16 - Rating: 5)
Eric arrived right on time. He got the pit up and running. He showed me how to operate it.And, he cleaned up the area after the installation.And finally, the final bill conformed to the estimate.The whole process, from my initial inquiry to the on site estimate to the installation was smooth and stress free. I would not hesitate to use Guillen in the future and to highly recommend them. -
Review 15 (2024-12-23 - Rating: 5)
I was so thankful that Guillen was able to come out and check my water heater within a few hours of calling them! Ricardo was excellent in doing a thorough check on everything and was also excellent at explaining things! Highly recommend! 👍 -
Review 16 (2024-11-01 - Rating: 5)
Juan came out thinking we were just doing a filter change but I wanted a full service. He was able to do that and he was great. Everything was fine but he explained that I needed a soft start because my unit spikes. Talked to hubs and yes, we want that (cheaper than not having it and a bad spike happening-- hubs uses on his ships in Alaska). He didnt upsell or anything but yes, a spike can cause a condenser fail (per hubs) and he showed photos of what it is where it goes, etc. lots of info.Of course, they didnt have my filter because its a special one but they will order it and it will be arriving next week when Juan installs the soft startI was very happy with this service. I will definitely recommend and use them again.Was honestly wondering since Icicle went out of business if this would be good fit. It is. -
Review 17 (2024-10-17 - Rating: 5)
Responsive and professional company.The mini-split install was done with perfection as was the cleanup. It was nice that the technicians welcomed questions during the install without interrupting their flow of work. They were polite and very helpful which has not always been my experience with other tradesmen. On another call, Guillen sent Ivan to check our AC heat pump and he found that the unit had a bad fan motor. Ivan quickly replaced it and everything is working great as of September 26/2024. Great company with great techs and communication. -
Review 18 (2024-09-05 - Rating: 5)
I have used Guillen services several times over the last year and they never disappoint. While I usually deal with Nick his team always work together in a very professional manner. Highly recommend. -
Review 19 (2024-10-02 - Rating: 5)
Dylan was our serviceman, and he was very prompt--in fact, even early. He was actually finished by the time of our appointment. Figured out our AC problem immediately and replaced the part within just minutes. He was very nice and polite too. We will use them again if necessary--hopefully, not for a long time! -
Review 20 (2024-09-02 - Rating: 5)
Our AC stopped working in the middle of the night. Juan from Guillen came that very morning, which was a Sunday, and replaced the capacitor and even changed our filters for us. Juan was very nice and efficient. He had the AC working again and the house cooling down in less than an hour. I highly recommend Guillen! -
Review 21 (2024-10-16 - Rating: 5)
Great experience, addressed all our plumbing issue. The plumber was great! He explained everything, went over costs, and was quick.Would definitely give give 5 star and will use them again and recommend to friends! -
Review 22 (2025-01-03 - Rating: 5)
Guillen always gave me a speedy reply; showed up on time; and completed all the work to my satisfaction.And all of this, at a great price. I couldnt be happier. -
Review 23 (2024-08-20 - Rating: 5)
Im late posting this review, and I apologize. Guillen did our AC checkup and filter change in May. They also cleaned our airducts. They scheduled quickly, were on time and professional. I highly recommend them to anyone needing their services. -
Review 24 (2024-08-29 - Rating: 5)
The company was highly recommended by many people. So I decided to work with them. They had an opening for two weeks sooner than plan and they called me. I was excited and took the opening. With this happening sooner, I’m able to put my condo on the market for sale immediately. my condo was clean and staged for showing, and they left it as it was.Thank You,Guillen Heating and cooling -
Review 25 (2024-12-17 - Rating: 5)
Miguel was awesome. He got bids for both my jobs back quickly and got the work done the same day. Very communicative and nice guy. -
Review 26 (2024-10-21 - Rating: 5)
Guillen heating and cooling installed a thermostat during the summer. I had a problem when I went to turn the heater on. Even though it was several months later they came out and fixed it and now everythings running great so they back up their service. They back up their product. All in all a great company to work for. I highly recommend them and I will definitely be using them for all my eating and cooling and plumbing needs -
Review 27 (2024-09-06 - Rating: 5)
Guillen personnel have been great to work with. From scheduling to completion of the project. They stay on top of appointments and keep you informed. The technician who worked on my garage a/c unit was knowledgeable, courteous, kept me informed. -
Review 28 (2024-10-18 - Rating: 5)
10/17/24: My aging air conditioner decided to take a break again last night. I called Guillen and left a request for a service call. I was put on the schedule for 3-5 this afternoon which I thought was great. The job was assigned to Ivan who called me at noon with free time and an opening. He arrived shortly after that call and had my AC system diagnosed and repaired within the hour. These guys are great! Timely, professional, friendly, and great at their job! Thank you!!!5/13/24: Derrick from Guillen Heating, Cooling and Plumbing provided incredibly fast, friendly, professional, and reasonable repair service for my air conditioning system. Thank you!After waiting two days my home warranty company assigned the AC repair for the following Saturday; a full 7 days after I first reported the problem. The temperatures have been and are forecast to remain in the mid to high 90s. I immediately canceled my home warranty contract and appointment and called Guillen.Guillen sent Derrick to my house in less than 15 minutes from the time I called; unbelievable response! I dont expect that kind of response every time, but still that was even faster than emergency services! Derrick quickly diagnosed the problem, gave me a bid, and had my AC system running in less than 1 hour.When you live in the desert your AC system is a necessity. Having access to professionals like Derrick is mandatory! Thanks again to Derrick and Guillen!!! -
Review 29 (2024-09-06 - Rating: 5)
Guillian was really great to work with! They loaned us a portable A/C unit to keep our bedroom cool while they waited for the new A/C system. They got the parts in in record time. Thanks in part because of our home warranty. When they got the system in, they had it installed in six hours. The A/C system works so well. We have airflow from all the registers in every room in the house. The house was cooled down quickly and at a comfortable temperature. The installers were knowledgeable and very professional! We couldn’t be more pleased with the entire experience!Thank you very much for your excellent service! -
Review 30 (2024-09-04 - Rating: 5)
Excellent after-hours emergency service, couldn’t be happier! Juan called back within 5 minutes, arrived on-site in 10 minutes, had my cooling problem diagnosed in 5 minutes. Great job diagnosing and applying a workaround to get me up and running. Best HVAC company in town!!! -
Review 31 (2024-10-16 - Rating: 5)
Yeah I knew what I was getting when I called Gillian to come and look at my air conditioner my neighbor used them 2 years ago and they were fantastic other people here in Mesquite wanted to charge 15 to $16,000 for a new unit and he fixed it for a little over $100 and I knew that when I called him I would get the same treatment and he found the problem immediately he spent probably 20 minutes here and had it up and running and fixing it still going good now so its going to be a trusted place that I go with any problems I may have and anybody I know that needs help I will request them to use Gillian. And my neighbors air conditioner is still working now 2 years later with no problems. The cost of my repair was $220 and half of that was the cost of the capacitor. -
Review 32 (2024-12-06 - Rating: 5)
We saw what looked to be an oil leak on our split unit. Dylan came out same day and let us know there is no leak, he cleaned it up and checked everything else to make sure it was working properly. Dylan understands customer service!!! Thank you Dylan!! -
Review 33 (2024-12-20 - Rating: 5)
Ivan arrived on time and was very attentive as I described the problem. He went right to work and within less than a half hour had the problem diagnosed and resolved. Ivan is a great tech. -
Review 34 (2024-09-06 - Rating: 5)
ALWAYS Maintains a high standard…Guillen Heating, Cooling and Plumbing LLC is responsive and professional in a town (Mesquite, NV) where good service and honest business transactions have become rare. My property management company tried to force me to use another outfit on a rental property. Their estimate was outrageous despite the clowns never even looking at the AC unit. I asked that Guillen be contacted and they were AWESOME! They not only went to the condo to look at the system but dropped off a portable AC unit so my tenants would be comfortable. Guillen did a great job and were LESS EXPENSIVE than their competitors. I won’t use anyone else!!! -
Review 35 (2024-07-10 - Rating: 5)
These folks are awesome!!! Nick my installation expert was super informed about the system and patient with all of my questions. He was very thorough on the installation and verified everything was working and no issues. I also have to say that the gals at the front desk and taking phone calls are the most pleasant and upbeat customer service experts that I have had the pleasure of meeting and speaking to since moving to Mesquite!!! A huge thank you to everyone involved and I would 100% recommend Guillen Heating & Refrigeration!!! -
Review 36 (2024-09-11 - Rating: 5)
This was a simple check of our HVAC system that was installed 6 months prior by Guillen. The technician, Dylan, was very polite, friendly and professional and confirmed both the outside components and the attic components were properly functioning and running efficiently. Would definitely recommend this company for your HVAC needs. -
Review 37 (2024-08-27 - Rating: 5)
Good people to talk and work with to fix our AC. Derrick was so helpful and worked with our neighbor to make sure everything was done like we wanted as we werent their to supervise ourselves. He followed up with us after the work was completed also and we appreiciated that very much. Our neighbor recommended Guillen as the only company she would use and we would agree!!d -
Review 38 (2024-10-04 - Rating: 5)
We appreciated Guillen getting us scheduled the same day we called.The technician quickly diagnosed and fixed air conditioning in less than 30 minutes. Highly recommended! -
Review 39 (2024-09-16 - Rating: 5)
Mitch at Guillen handled our list of things to be fixed with professionalism, knowledge and courtesy. He was neat and tidy and timely. We were under a time crunch and Guillen was able to accommodate us so we met our deadline. Thank you Guillen! -
Review 40 (2024-07-30 - Rating: 5)
The whole experience with the repair of the air conditioner was exceptional. The troubleshooting first showed low on refrigerant, but then after further diagnose the problem it was a part that regulates the refrigerant part came in next morning they were here before 8 o’clock. We are now enjoying air-conditioning with the outside temperature about 110 fantastic service Would highly recommend. -
Review 41 (2024-10-14 - Rating: 5)
Mitch showed up within a couple hrs. after I called Guillens, an overall great guy who gave me some repair options on new faucet and RO repairs. I went and picked out new faucet called again and he was there within a few hours. Great attitude showing a high level of his plumbing abilities and a great sense of humor. I had used Guillens 2 previous times, (1for a mini-split installation, and 2nd time for air conditioner repair), am pretty much convinced to call Guillens for any and all future needs. Again great group of people who dont just brag about their service, they deliver. -
Review 42 (2024-07-28 - Rating: 5)
The 3 men working on fixing my water leak did an excellent job. They were very friendly, prompt, and had the water leak fixed in less than 3 hours! I was impressed!! Thanks to them for a job well done!! -
Review 43 (2024-07-29 - Rating: 5)
Edited for a third call this time it was my air conditioning. We had a huge leak coming from the condensation pan. The two techs that came out ( I assume one was training). Arrived and got to work quickly. They were very professional and I am very impressed with this company. Their technicians are professional and quick and i feel they are very thorough. Very grateful for their hard work and getting us back up and running.Edited for second call unrelated to first call out. Again Kyle was our technician. He was very professional and I appreciate his honesty and expertise. He is incredibly helpful.Kyle the technician was very professional and prompt and polite. He figured out our issue and got our heat working. Hes been gone about 30 minutes and were already up 8 degrees. Thank you Guillen for sending Kyle. Thank you Kyle! -
Review 44 (2024-11-04 - Rating: 5)
Ricardo was at my house this morning and what a great job he did. Knowledgeable, efficient, professional and very nice. Highly recommend! -
Review 45 (2024-08-15 - Rating: 5)
The service workers came out when they said they would and had the whole unit switched within a short window of time. My home went from the depths of hell hot to breezy and cool a couple hours later. I have 0 complaints! (Oh and they had to fight off a den of scorpions that had taken over the old unit!! So not only are they great at ac repairs and installments, they deal with pest control too😉) -
Review 46 (2024-07-24 - Rating: 5)
We have trusted Guillen’s for all of our a/c and plumbing needs for over two years. When our a/c went out as the temp hit 108F outside, Guillen’s was there. We had our broken a/c and another aging unit replaced on the same day. Hats off to Derrick and his accomplice who spent hours in the heat (outside and in the attic) as temps again zoomed. You won’t be in better hands. -
Review 47 (2023-06-18 - Rating: 5)
Well good morning mesquite. How about Guillen Heating and Cooling co moving to their new place on mesquite boulevard? They have truly put some hard work into the new place. it looks beautiful. I happened to run into Jose and Raphael. 🤠👍2 hard workers for the co. Keep up the good work, place looks good .I recommend them .😉 -
Review 48 (2024-07-24 - Rating: 5)
We had Guillen scheduled for a Wed AM install of a mini split AC unit. We found out we had company coming on Tuesday from another state and they would be staying in two bedrooms in our house with poor AC ventilation and it is 110 out today. We called Guillen on Monday to see if there was any chance they could install the AC units by Tuesday night. They showed up Tuesday at 11AM and worked for 5 hours in the hot 110 degree sun and got the units installed and operating a half hour before our out of town family guests arrived. We are beyond satisfied and so impressed at that level of service. It seems like business service has declined the last few years in general, so we felt that this experience was like it used to be. My wife and I are still both stunned at what all went down with this install. And those rooms are soooooo cool now. Thanks Thanks Thanks -
Review 49 (2024-11-06 - Rating: 5)
I’m impressed with your promptness and communication to let us know when you were coming. Nick was very professional in installing our water softener. -
Review 50 (2024-08-23 - Rating: 5)
Nick was great in explaining the hookup for my new RO system. Definitely recommend!! -
Review 51 (2024-12-20 - Rating: 5)
Another good experience with Guillen. Today was an annual service. Juan was friendly and professional. Great company with great people! 👍 -
Review 52 (2024-11-26 - Rating: 5)
Recently had excellent service on my request for annual maintenance of my heating and A/C system. Quick response and very friendly and personal service representative. Will use again for any future needs.Thank you. -
Review 53 (2024-07-13 - Rating: 5)
Derrick came out after hours within 30 minutes. It was 109 outside and heating up fast. We really appreciated his prompt service. He gave us information about our problem and was easy to talk to. -
Review 54 (2024-06-06 - Rating: 5)
Our appointment for our A/C service was great! Our service technician was on time and very professional. He explained what the service entailed and ask if we had any questions. When he was done he explained that we make sure we wash down all he dirt and dust on the outdoor unit from time to time so the unit can breathe and other than that all was in working order. Great job! -
Review 55 (2024-10-15 - Rating: 5)
Juan and his co-workers were very personable and knowledgeable. Very professional, explained the problem clearly and did a great job with installation. Highly recommend. -
Review 56 (2024-07-19 - Rating: 5)
Were so happy Guillen handled this A/Cjob quickly and professionally. I recommend this company. As a new customer the experience has been satisfactory. -
Review 57 (2025-01-01 - Rating: 5)
Guillen Heating, Cooling, & Plumbing always provides prompt, efficient, professional service. Very Dependable. -
Review 58 (2024-11-02 - Rating: 5)
Nick was outstanding, was on time and very professional in his duties, was in and out before I knew it. Great Job -
Review 59 (2024-09-10 - Rating: 5)
Guillen Heating, Cooling &Refrigeration did a fantastic job to fix my AC this morning.I called them early this morning and they had it fixed by 8:30 and they replaced the filters.Super service. I would recommend them for service to anyone. -
Review 60 (2024-12-03 - Rating: 5)
Have dealt withon several occasions with plumbing and ac. All the guys that have been out were super friendly and went out of their way to explain stuff too. Highly, highly recommend!!!! Reasonable prices too! -
Review 61 (2024-07-30 - Rating: 5)
I would highly recommend this company when I called about our hot water heater needing to be replaced, they came right away. And. They replaced it quickly and did an excellent job. I am very, very happy with this company. -
Review 62 (2024-07-17 - Rating: 5)
I wanted an hvac check up for peace of mind since it’s been working hard this summer. Dylan came over right on time and thoroughly check the system out. Gave us his seal of approval. Courteous and polite. Highly recommend! -
Review 63 (2024-12-16 - Rating: 5)
As usual your technician did a great job. ..........juan has taken care of me several times.......Dillon is a fine young man he did a great job also......I will not hesitate in calling guillen heating and cooling no surprises.....I like that....and Ivan i can count on guillen..... -
Review 64 (2024-06-24 - Rating: 5)
Juan’s service was impeccable. He called to let me know he was on his way and he also took the time to make sure the new, smart thermostat he installed worked correctly with the app. He also answered a few questions that my husband and I had. We will definitely use Guillen Heating, Cooling and Refrigeration for any upcoming needs. -
Review 65 (2024-06-04 - Rating: 5)
Our air conditioner here in Mesquite NV. went out on Friday night. I contacted our home warranty that night and by Saturday morning we had Guillen at our door. Ernie was the technician and he was fantastic. He was very professional, friendly and knowledgeable. Thank you for great service. I will highly recommend your company. -
Review 66 (2024-06-19 - Rating: 5)
Nick was competent and very thorough. Took his time to explain everything to meI would recommend Guillen to anyone. Eric also came out and inspected my air conditioner. He also was courteous and totally knowledgeable. Recommend highly -
Review 67 (2024-08-30 - Rating: 5)
Guillen continues to impress me with its professionalism. This time replacing my R/O filters (Tech: Nick). Highly recommend. -
Review 68 (2024-08-15 - Rating: 5)
Guillen purchase 08/15/2024, mini/split heat pump for garage. My Guillen experience was, Professional, Honest, Knowledgeable, and On-Time all the way through Rafael’s sales help in answering my questions during the quoting phase to Derick’s technical skills and proficiencies at final installation. -
Review 69 (2023-06-29 - Rating: 5)
Guillen a/c came out and did a service on my AC unit and they were awesome. Kyle was the rep from Guillen and he was through, very prompt and explained everything he was doing. He was never in a rush and took his time checking everything out. I would recommend these guys any day. -
Review 70 (2024-11-21 - Rating: 5)
UPDATE: Had our HVAC system checked for winter. Once again very thorough and professional. We used another company for years, but Guillen beats them hands down. If youre not customers yet, at least give them a try and form your own opinion like we did. I dont think youll be sorry!Very professional and thorough. Dont waste your time on internet scams. Use local professionals that are licensed and insured. Great job! Vent cleaning and HVAC maintenance. -
Review 71 (2024-09-17 - Rating: 5)
Guillen Heating, Cooling is a 5 star business. Professional, honest and friendly. Always give good rate and quality service. Thanks Guillen H&C -
Review 72 (2024-12-16 - Rating: 5)
12/16/24. Miguel came today and replaced 3 valves under our kitchen sink and installed a new garbage disposal. He was very polite and professional and did an impeccable job!Thank you Miguel and Guillen!07/29/24. Dylan is awesome! He was friendly, polite, professional and diagnosed and fixed our air conditioner quickly. We have had air conditioning service and water heater service from Guillen previously and the technicians are always knowledgeable, professional and friendly. Staff is polite and helpful also when we call to make an appointment.Thank you Dylan and Guillen!!!8/5/24...Derrick came to our house my elderly mom lives in for an emergency call for air conditioning not working....came after 7 pm (end of his normal day (yikes)...we felt so bad he had the emergency call on such a long day....ridiculously hot and steamy day and he was still professional, friendly and helpful. We had a very bad situation that Derrick came up with a great solution to solve the situation within 24 hours.Thank you Derrick and Guillen AGAIN!We are so grateful to have a professional and ethical plumbing and heating and cooling service company in Mesquite:)8/6/24. Marcos installed our new condenser today. He was professional, efficient and friendly, and got our A/C back on quickly. Great service as usual from Guillen! -
Review 73 (2024-05-11 - Rating: 5)
Guillen has the best crew! Their service, prices, knowledge, and timely service is outstanding! We had a popular company in the passed, they lost it! Higher prices, slower service plus they were not 100% truthful.Now my brother, a friend of ours and myself have had excellent experiences with Guillen. -
Review 74 (2024-11-19 - Rating: 5)
Great job but I was blind sided with a $45.00 extra charge I was not told about. Charged $45.00 for a 10 mile drive and was not told about the additional charge !!!!!! -
Review 75 (2024-07-24 - Rating: 5)
We needed a multi split system and had company surprise us with a visit July 23. Guillen scrambled to get ours installed literally minutes before the company arrived. It was all cleaned up and functioning perfectly when our guests arrived. It was over 110 while they did a lot of the work outside and they were fast and efficient. It looks and works beautifully. They gave the best bid and wonderful service. -
Review 76 (2024-06-14 - Rating: 5)
Excellent company with great technicians. I’ve kept them busy with shower installs, sink installs, gas lines for fire pits and pool. Always prompt and friendly. Prices are fair and they always make sure you’re comfortable with their work. -
Review 77 (2025-01-07 - Rating: 5)
We had a concern about our recently serviced air conditioners. They showed up the same day to check and fix the problem. Great service, great personnel. -
Review 78 (2024-12-27 - Rating: 5)
Great communication and fast response. They repaired what needed to be repaired quickly. Highly recommended their services. -
Review 79 (2024-10-29 - Rating: 5)
Juan is very friendly. His work with our ac maintenance was very thorough. The office staff answers our calls to schedule an appointment promptly. -
Review 80 (2024-07-18 - Rating: 5)
I was concerned about my toilet tank supply line and shut of valve because some of my neighbors have had faulty ones with quite a bit of damage and I wanted to change them out but your service man told me the ones I have are the best you can get so I did not change them out. I was very happy with his outlook at this situation. I will be using Guillen for my plumbing and HVAC needs.Thank You -
Review 81 (2024-07-11 - Rating: 5)
I came home from a 2wk vacation, and it was 122° outside, when I went in my house the air-conditioner was out and it was an oven inside. I called Guillen and Juan came within the hour. He had it up and running in 30min. This company was very polite and professional from the first call to the secretary, (eventhough they closed in 10 min) until Jaun was done. I was so impressed with their efficiency and getting it fixed in a timely manner. I will definitely use them again. Oh, and they do heating and plumbing also. Thank you so much Guillen Heating Cooling and Plumbing. Very grateful!Gayda Sneddon -
Review 82 (2024-12-06 - Rating: 5)
Guillen replaced our kitchen faucet and the filters in our R/O system. Everything was fine. Ricardo was friendly, very personable, helpful in explaining everything he was doing, efficient and knew what he was doing. -
Review 83 (2024-07-26 - Rating: 5)
The young gentleman who serviced our AC explained a few things to me, was very personable, and answered all my questions! I will continue turning to Guillen for reliable service in the future! -
Review 84 (2024-10-02 - Rating: 5)
Very happy with your services.Very friendly staff. We Love Nicks work. He is amazing!Great response time. -
Review 85 (2024-02-22 - Rating: 5)
Juan and Erik are true professionals. This was our first plumbing experience in our new community. They responded quickly to a major water leak just outside our garage. Very satisfied with their quick repair and friendly service. Very pleased. Outstanding! -
Review 86 (2024-06-08 - Rating: 5)
We are elderly folks and live in Mesquite. We had no air conditioning in our home for 9 days. After a couple of visits from another technician, I am so pleased that Dylan came to our home and resolved the problem. He was very professional and kind. He is very knowledgeable and explained all the testing he was going to do. After looking at everything, he found the problem and fixed it. This young man is a big asset to your company. Thank you Dylan for resolving our problem. I will be recommending your company to family and friends. -
Review 87 (2024-11-27 - Rating: 5)
Juan was excellent…explain all he was doing….explain if there was any updates that should be address….thank you -
Review 88 (2024-08-24 - Rating: 5)
Offered the best selection of any business in town, plus best pricing. Did excellent work. Installers were informative and excellent communication with office people as well. -
Review 89 (2024-09-10 - Rating: 5)
Mitch came out to service our hot water heater. He was on time professional and friendly. I highly recommend them! -
Review 90 (2024-12-04 - Rating: 5)
They came on time and did perfect work. Definitely a company we would recommend. -
Review 91 (2024-12-18 - Rating: 5)
Very nice and knowledgeable gentleman. Very pleased with service. Will call in spring for tune-up -
Review 92 (2024-06-10 - Rating: 5)
All the guys at Guillen were so great to work with. We highly recommend them. The rates for their services were very fair and the work they did was excellent. Their response time was above and beyond. -
Review 93 (2024-11-29 - Rating: 5)
Called Guillen this late morning (11-21-2024) because our Hot Water Heater decided to die. We turned off the water to the heater and thankfully Juan was here at 3:30 to save the day. Installed a new Hot Water Heater and made sure everything was in great working condition before he left. Weve used Guillen since we moved here in 2006 and I dont know why anyone would use any other company besides Guillen. -
Review 94 (2024-11-13 - Rating: 5)
Ricardo, on his 2nd day, was excellent. Quick, responsive, polite. Everything is working fine now, thanks! -
Review 95 (2024-10-26 - Rating: 5)
Juan came to do fall maintenance on one full air conditioner and 2 mini splits. He was on time, a very nice young man. He checked out all the conditioners, found they were in proper working order. He cleaned all the filters in each unit and then came in to change the filters for the air handler. It meant for me to get up on a ladder which I no longer do. It was a thorough job. I was very pleased with the work Juan did, as well as being a very nice young man. Guillen was able to schedule around my other appointments for the day. I really appreciated that. I find Guillen Heating, Cooling & Refrigeration to be a top notch company who hires competent and customer oriented employees, both in the field and in the office. -
Review 96 (2024-07-04 - Rating: 5)
Every bit of our experience with everyone we dealt with in this company was beyond exceptional.Our Uncle who is in assisted living was about to move back to his condo so it was a very bad time for his 29 year old AC to go out and even though it was right before the 4th of July they all scrambled, drove to Las Vegas to pick up the AC so that they could install the new unit on THE 4th OF JULY for us without one bit of hesitation.Thank you Derrick AND Marco for a SUPER JOB WELL DONE.OLD UNIT OUT AND NEW ONE INSTALLED AND UP AND RUNNING IN APPRX. 4 hours.GREAT GREAT COMPANY !!! -
Review 97 (2024-11-14 - Rating: 5)
Excellent service, Ricardo very polite and explains everything. So far great company. -
Review 98 (2024-08-13 - Rating: 5)
Very pleased with the response time and expertise the Guillen Team provided us. I would definetly use their service again! -
Review 99 (2024-04-10 - Rating: 5)
We were so pleased! Had ducts cleaned, dryer vent cleaned & received an estimate from Nick for RO & faucet installation! Everyone very professional & friendly—from office staff all the way through technicians. Thank you to everyone!Had the reverse osmosis done today along with hooking up a new kitchen faucet, dishwasher & shower adjusted. We are so pleased with the work Nick did! So professional & neat. So happy! Just the start of a long relationship with Guillen Plumbing! Thank you so much.Always right on the ball!Thanks again!Again--exceptional service from Nick & Guillen!Just had our valves replaced along with other preventative maintenance done. Good job—feel good that we know everything has been done right. Thank you! -
Review 100 (2024-11-26 - Rating: 5)
Plumbers showed up on time,completed the job and claimed up when he was done. Our experience was EXCELLENT -
Review 101 (2025-01-06 - Rating: 5)
Very informative and helpful in keeping our unit in tip top shape condition. Thank you -
Review 102 (2024-08-01 - Rating: 5)
I was very impressed with the service. The two employees were on time, checked the equipment, made some adjustments and answered my questions. It was an A+ appointment. -
Review 103 (2024-07-16 - Rating: 5)
Great Technition. Very professional and helpful. Fixed AC Very fast and explained what happened. Derek is very professional and helpful. I recommend him highly. -
Review 104 (2024-09-22 - Rating: 5)
Dylan did a wonderful job, explaining what’s to be done, testing after install, and explaining how to operate the system. If needed I would have them back. -
Review 105 (2025-01-03 - Rating: 5)
Technicians are so professional and efficient. Guillen is a customer friendly business, and totally trustworthy. -
Review 106 (2024-12-24 - Rating: 5)
Nick was early. Diagnosed the water heater leak and communicated with our home warranty company. With their approval, he returned in about an hour with the new W/H, removed the old one, installed the new one all on the same day. He did excellent work. -
Review 107 (2024-10-16 - Rating: 5)
Worked fast on Gas Heater. and HVAC System , found noise in cooling sysrem, replaced run capacitor overall Great Service. -
Review 108 (2023-04-27 - Rating: 5)
Was having trouble installing a new thermostat. Called a couple of different HVAC companies and they never responded. Called Guillen and was able to set up an appointment same week. Juan came out and did a great job. Would recommend them to others. -
Review 109 (2024-11-21 - Rating: 5)
Juan was excellent. On time, friendly but very professional. Thanks for the great service 😀 -
Review 110 (2024-04-09 - Rating: 5)
I could not have asked for a better experience! From the minute I made the call and Brook picked up immediately to the last goodbye to Dylan our technician this experience was one of the best I’ve ever had, so friendly and knowledgeable! Not only did I receive a confirmation via text and email I received a reminder and then a text telling me when the technician would arrive plus his name. This company knows how to do it right!! Communication is key and they are the best!! I would highly recommend this service, you won’t be disappointed! -
Review 111 (2024-10-01 - Rating: 5)
My service provider was very friendly, answered all my questions sufficiently and illustrated efficient and fast processing of my annual air conditioning maintenance... -
Review 112 (2024-10-01 - Rating: 5)
Great service. The tech, Dylan, explained what he did and made sure I was satisfied. Will always recommend this company. -
Review 113 (2024-06-17 - Rating: 5)
Guillen came to the rescue! My HVAC went out on Mothers Day night, an actual fire in my furnace! My cat smelled the fumes before the smoke detector did (furnace was in my attic) and she leaped on me full force to call the Fire Dept.. After a few bids I chose Guillen and have been impressed and gratified with their bid presentation and subsequent excellent installation and instructions for the use of the new system and thermostat. I cant say enough good about the technicians and office staff as well. Thankfully, Ms. Lone Stephens PAC Emeritus -
Review 114 (2024-06-06 - Rating: 5)
We are new to tankless water heaters & have used Guillen for many different services. We have always found their services to be among the best & they are great at answering any questions. We will continue to rely on them in the future. -
Review 115 (2024-11-18 - Rating: 5)
Nick did a great job installing a recirculating pump. He was very professional and answered any questions I had. -
Review 116 (2024-07-25 - Rating: 5)
After a shaky start they came through with flying colors. Seeing I was out of the state, they kept me informed. The repair man arrived early and did a great job 👏 -
Review 117 (2024-06-02 - Rating: 5)
Outstanding Job!!!! Rafael (Ops Manager) helped me get the ball rolling with excellent advice on our purchase and how the entire install process was going to work (I bought our Mini Split from Amazon to save a few dollars). Not once did he pressure me to buy from Guillen (Very classy move). Dylan (Our installer) was on time, very professional and completed the work quickly. Brook also did a great job when we visited Guillens office to start our Mini Split adventure (Very pleasant/sharp young lady).The Mini Split works perfectly. If we need any HVAC work in the future there is only one company we are going to call. Thanks Guillen. -
Review 118 (2024-06-11 - Rating: 5)
Nick did a great job installing our RO water system and fixing our shower! Thank you! -
Review 119 (2024-03-01 - Rating: 5)
Guillen removed two sinks for us because were getting new countertops. I cant say enough about Nick who was punctual, efficient, very knowledgeable and pleasant. Nick went above and beyond when we had a couple of issues after he and the cabinet people left that had nothing to do with his work. Were very impressed with Guillen for their work ethics. -
Review 120 (2024-12-05 - Rating: 5)
Juan was great. He was on time and very professional and informative. Thank you! -
Review 121 (2024-05-02 - Rating: 5)
This might have been the fastest response time of any plumber Ive ever used. I called them @ 4:50 pm and the next morning they were at my office replacing the water heater that had sprung a leak. Outstanding Service - Highly Recommend Guillen -
Review 122 (2025-01-03 - Rating: 5)
Excellent service very knowledgeable he answered my question and very friendly -
Review 123 (2024-09-14 - Rating: 5)
Very fast service, Nick is very good at his job! I will recommend your service to everyone! -
Review 124 (2024-09-24 - Rating: 5)
Guillen is the best, most professional group of repairman/handyman service I’ve ever used. I’ve had them come several times now for different problems, and have been 100% satisfied every time. Dylan pinpointed the problem with my A/C right away, and repaired the very tricky problem, in 100 degree heat, smiling the whole time. Kudos to Dylan and Guillen 👍. Great work! -
Review 125 (2024-10-16 - Rating: 5)
These people are great. Have helped me on four different occasions and we have been impressed and satisfied each time. They just finished installing a new mini-split HVAC system for my garage. Looks and operates great. They were on time, profession and very through in walking me through the new system. -
Review 126 (2024-12-27 - Rating: 5)
Excellent company to work with. Nick, the technician, came and promptly resolved the issue we were having with our RO system that had recently been worked on. He made the necessary adjustments and all is now good 😊. Tabitha, who works in the office was accommodating and professional. -
Review 127 (2024-07-26 - Rating: 5)
I really enjoy working with these guys. Ive used their plumbing and HVAC services several times and they are great. Friendly, always willing to explain and answer my questions, they are patient with me, and fast to come out and get it done. -
Review 128 (2024-05-02 - Rating: 5)
Appointment availability was awesome, communication about the appointment was awesome! Service by Dylan was outstanding, he was very knowledgeable, professional and helpful. We plan all of our future needs in HVAC will be addressed by Guillen! -
Review 129 (2024-09-17 - Rating: 5)
Ontime. Very friendly and courteous. Worked quickly to do maintenance on my heater and AC. -
Review 130 (2024-11-18 - Rating: 5)
Very nice young man who serviced my air conditioner and changes filters in my attic. -
Review 131 (2024-09-06 - Rating: 5)
We had water leaking from ceiling in our garage. Guillen came out on an emergency call to check it. I was told there would be no charge as the humidifier they installed drain pipe had come apart. The manager called me the following day and apologized for the inconvenience. He said they would be out to replace the drain with the proper copper tubing, repair the drywall, and paint it at no cost to us. This is Integrity and they have a loyal customer forever. I would recommend them for any and all heating and plumbing. Thank you for taking care of us -
Review 132 (2024-09-24 - Rating: 5)
Fast efficient and professional. I heartily recommend their service. Thank you Ivan. -
Review 133 (2024-11-18 - Rating: 5)
Ricky was able to solve the problem in short order, very knowledgeable and pleasant to work with. -
Review 134 (2024-12-28 - Rating: 5)
Nick found the water pressure problem and resolved it in a short period of time. Thank-you... -
Review 135 (2024-09-12 - Rating: 5)
Guillen has the Best Trained, most Respectful People working for them. So Happy with your pricing and Service -
Review 136 (2024-08-06 - Rating: 5)
Nick was exceptional. He was on time, professional and had a very pleasant personality. Thank you, Nick,. -
Review 137 (2024-07-25 - Rating: 5)
My renter was absolutely thrilled with the service. The tech. Was on time and courteous. He got the AC working and was gone in no time. -
Review 138 (2024-02-28 - Rating: 5)
Great service, Allen showed up right on time and determined we needed a new water heater, ours was leaking, he checked to see if our water heater was under warranty, but it had expired, we were given a complete estimate of the cost for a new water heater. Within two hours we had a new working water heater. Allen was very thorough and professional, he explained everything that he did. We would definitely use Guillen again. -
Review 139 (2024-09-26 - Rating: 5)
You guys are great..Juan was on time,professional, very nice to talk to. You should be very proud of your employees, or I should say trained professionals....thanks again -
Review 140 (2024-11-20 - Rating: 5)
Thanks to Juan for polite and excellent service. Very acknowledgeable young man. Thank you Juan -
Review 141 (2024-09-20 - Rating: 5)
Mitch did a great job putting in two outside faucets. He was quick and friendly. -
Review 142 (2024-10-03 - Rating: 5)
Excellent work and a reliable company.Top flight professional service. Chris explains your system and your options in clear detail. Flexible, knowledgeable, and friendly. With HVAC , the installer is the most important part of your project. I am very pleased with the work Guillen Heating, Cooling & Refrigeration did for my home. I highly recommend this company. - Cal Mesquite NV -
Review 143 (2024-10-21 - Rating: 5)
The technician arrived on time and was professional, friendly, and thorough. Juan explained why certain parts on the HVAC system needed replaced and he did preventative maintenance on each unit. The fee for the job he did was very reasonable. -
Review 144 (2024-06-11 - Rating: 5)
We were scheduled in one day. Offuce staff was professional. Juan was so kind and figured out what was wrong right away! He was also on time ⏲️! Thank you Guillen team! -
Review 145 (2024-10-11 - Rating: 5)
Juan did a great job! Explained the problem well, good recommendations with several options. -
Review 146 (2024-03-29 - Rating: 5)
Juan was wonderful! Came in cut the wall open to find the leak. Realized it was from under the toilet. Scheduled us for Monday but we cannot wait the weekend. So we will replace the flange ourselves.Great service thanks! -
Review 147 (2024-06-27 - Rating: 5)
We lost our air conditioning at 8pm on Tuesday and by 2pm Wednesday it was fixed! Ivan was very professional and the office staff is wonderful!! Thank you Guillen!! -
Review 148 (2024-09-09 - Rating: 5)
Showed up on time and worked very efficiently. Went over all the operating details of the equipment and answered any questions that I had. -
Review 149 (2024-11-11 - Rating: 5)
Great experience. Shout out to Ivan, he was knowledgeable , professional and friendly -
Review 150 (2024-05-14 - Rating: 5)
Kyle and Nick were awesome! Best part was that they were honest and open with me! Guillen is a keeper! Brooke was amazing. I wish I had these people working for me while I was working. Vern Hoiland -
Review 151 (2024-08-16 - Rating: 5)
Ivan was very professional explaining everything and cost.Definitely will be reaching out in Spring for maintenance on A/C -
Review 152 (2023-12-05 - Rating: 5)
Needed a change out on water heater, got a next day appointment but then got a call saying they could accommodate the service in two hours. Sebastian showed right up, and knocked out the service in short order. Very thorough on the pricing, process and clean up/ disposal. Highly recommend! -
Review 153 (2024-06-15 - Rating: 5)
Staff was courteous and respectful of our home. The staff explain what they were doing. They cleaned, picked up the excess materials. Will call them again if needed -
Review 154 (2024-06-11 - Rating: 5)
Im Very satisfied with the Service Technicians, Dylan from Guillen Heating and Air, plumbing. Dylan was Very Knowledgeable and Professional and had the job done Quick. My Air Conditioning!! To my surprise in his text. He was on his way. earlier than it was scheduled for. The Service Technicians are Very Respectful of your home. And The Office Staff . The BEST!I highly Recommend! They are loyal to their Customers. Couldn’t believe they got me on the schedule as busy as they are this time of year. June, and Here in just a few hrs of my call.Thank You All!!! -
Review 155 (2024-08-31 - Rating: 5)
I needed a new hot water heater and Guillen did a excellent job. And was at my home the next day. Nick is so knowledgeable.From the front desk to the end of the job, everyone is very professional, kind and helpful.I only use Guillen for my home.Thank You Guillen! -
Review 156 (2024-12-30 - Rating: 5)
Ricardo did a great job. He explained the issues, explained some possible outcomes. I really like his professionalism. -
Review 157 (2024-12-07 - Rating: 5)
They are fast and reliable. Well use them again if needed -
Review 158 (2024-08-29 - Rating: 5)
Great service today. On time as usual. So professional. Took his time checking everything! Ivan did a great job helping us get our new Wi-Fi thermostat up and running! -
Review 159 (2023-12-07 - Rating: 5)
ONE STOP SHOPThis is my 2nd review.Replacing Shut Off Valves (Second Review):Sebastian Cam out to replace all shut off valves for, 5 Sinks and 2 commodes and all new braided stainless-steel hoses. Sebastian was professional and friendly. He took the time to answer my questions and informed me of items that may need attention in the future. This is the third time I have used Guillen Heating, Cooling and Refrigeration and have been very happy with their work each time, which tells me that this company has set a high standard on all of their employees. This is truly a one stop shop.ThanksJerry HerringMini Split Review (first Review):The two Gentlemen (Juan, did not catch the other young mans name) who came out to install my mini split were very knowledgeable and hard working. They took the time to answer all my questions and address my concerns. In this day and age where I find most service providers very contentious with a know-it-all attitude. It was a breath of fresh air to have two real professionals working together as a single unit. I will be a repeat customer and will recommend Guillen Heating and Cooling to everyone.Thanks For the Great Job!Jerry Herring -
Review 160 (2023-10-24 - Rating: 5)
Dylan, Eric, and Michael did an outstanding job. They were right on time, were very knowledgeable, and do professional work.Also everyone in the office, Kyle, Rafael and the rest were a joy to work with, they answered all my questions and helped me to make the right decision. A big thank you to everyone for a job well done. -
Review 161 (2024-11-11 - Rating: 5)
Guillen has been taking care of our needs for a few years. Ricardo and Miguel were out today for routine checkups. They were kind, professional, and knowledgeable. Thanks Guillen!! -
Review 162 (2024-04-22 - Rating: 5)
We found that our casita air conditioner was not working properly. We decided to call Guillen to get an appointment. This was not an emergency but due to a cancelation we got an appointment for a couple of hours later. Derrick showed up on time and diagnosed the problem rather quickly. After replacing our 15 year old thermostat the problem was solved. Many thanks for the quick response and resolution. -
Review 163 (2024-06-20 - Rating: 5)
They worked with us all week long; dealing with the home warranty company; getting parts; etc. Finally, came early and fixed the air conditioning. Tabitha is awesome. -
Review 164 (2024-12-13 - Rating: 5)
Courteous, very professional, very knowledgeable, asked if we had any questions. -
Review 165 (2024-07-09 - Rating: 5)
You’re company was fast when making the appointment for my unit to be installed I would like to say the installer was great and courteous -
Review 166 (2024-08-07 - Rating: 5)
I would give Guillen 10 stars if I could. Jose had my AC running in 15 minutes from the time he got there. Backstory to this problem. 2 weeks ago I called TLC because they answered their phone on a Sunday afternoon and had technician the next morning. Bad thing they sent kids instead of a technician. They wired new part backwards, the fan backwards and pull the high limit wire off plus other wires and left them hanging. 2 weeks without AC because a company sends kids Thank you Jose. -
Review 167 (2024-06-09 - Rating: 5)
Our A/C stopped working on a Saturday evening, I called Guillens emergency number at 9:00 on Sunday morning, and the technician had our system up and cooling by 12:30 that afternoon. Superb service! -
Review 168 (2024-10-01 - Rating: 5)
09.30/2024We like Miguel, he does exceptionally good work and appreciate having him as your employee. As arrives on time.2/8/2024:Title: Exceptional Service: Guillen Plumbing ReviewI recently had the pleasure of working with Guillen Plumbing, and I must say, my experience exceeded all expectations. Nick and Mitch from Guillen Plumbing were tasked with uninstalling and reinstalling our sink plumbing hardware to accommodate new countertops, and they did an outstanding job.From the moment they arrived, it was evident that Nick and Mitch were highly skilled professionals. They approached the job with meticulous attention to detail, ensuring that every step of the process was completed flawlessly. Their expertise was apparent as they carefully dismantled the existing plumbing hardware and prepared it for reinstallation.After the countertops were installed, Nick promptly returned to reinstall the plumbing hardware. Not only did he reinstall everything with precision, but he also took the time to thoroughly check for any leaks and discovered two faulty shutoff valves, which he promptly replaced. Nicks dedication to ensuring the job was done right the first time was truly commendable.Throughout the entire process, Nick and Mitch exhibited a level of professionalism and conscientiousness that is a true reflection of Guillen Plumbings reputation. Their commitment to providing exceptional service and their meticulous attention to detail left me thoroughly impressed.In addition to their technical expertise, Nick and Mitch were also incredibly personable and courteous, making the entire experience pleasant from start to finish. They took the time to explain each step of the process and answered any questions I had, further demonstrating their commitment to customer satisfaction.Overall, my experience with Guillen Plumbing was exceptional, thanks in large part to the outstanding service provided by Nick and Mitch. I would highly recommend Guillen Plumbing to anyone in need of plumbing services, knowing that they will receive top-notch service from a company with a stellar reputation. Thank you, Nick, Mitch, and Guillen Plumbing, for exceeding my expectations and for your dedication to excellence.2019:Thank you Chris for your prompt and quick service. We’re glad that you were able to diagnose our AC unit and replace the failed motor. -
Review 169 (2024-01-15 - Rating: 5)
Ivan completed diagnostic work and provided alternate solutions to repair the problem. In addition, He said he would have competitive bids by the next day, and Im confident he will deliver. I prefer companies that want your business!My wife and I were impressed with the way the equipment was carefully brought in without damaging walls or woodwork. The replacement unit was installed in 5Hrs including clean-up. Ivan and Anthony are assets to Guillen.Ivan and Anthony were carrying in the new HVAC. -
Review 170 (2022-03-22 - Rating: 5)
We are extremely pleased with Guillen Heating, Cooling & Refrigeration. We replaced the HVAC system when our existing unit finally broke down. Guillen Heating, Cooling & Refrigeration provided quick response, providing qualified engineering and technicians just as we needed the help. The process was easy. My first call to Guillen resulted in having a site visit by an Engineer Manager who assessed our situation, helping us to understand options; Repair the 15-year-old system (again) or replace the entire HVAC system. Our decision to replace the entire HVAC system came easy, considering the uncertainties for supply issues for product due to current times and the harsh environment of the desert that we live in. It was time. A crew of three Guillen technicians arrived in the morning and were completely finished with the replacement install by the end of their workday. The work crew were considerate for our house by evidence of cleanup and the use of tarps for floor covering over our carpets. A handyman visited on a separate day to do trim and paint touchup around the attic access, making our house look as good as new. In the evening as we watched a movie, we noticed almost nothing, well very little sound from the new system. The next morning, our neighbor thanked us for installing a quiet system. Well, the new system was certainly quieter than the failing one. Thank you, Guillen Heating, Cooling & Refrigeration! We Like our new Bosch HVAC system. -
Review 171 (2024-07-31 - Rating: 5)
Guillen is my go to. Always professional,timely and high quality service. The Guillen team works as one . Never dropping the ball when it it comes to service.JW -
Review 172 (2024-09-07 - Rating: 5)
Service was very good as expected. Guillen has performed Plumbing and AC work for us for years and we have always been satisfied with the work and the customer service they provide. -
Review 173 (2024-07-10 - Rating: 5)
Fast and efficient service. Called in the morning and they were able to come out the same day and fix what I needed. -
Review 174 (2024-12-16 - Rating: 5)
Wonderful Service. Called today and they were able to check on our heating unit the same day. Called back with all steps taken to repair.Ivan was a great help.Thank you.Bernie/Kim -
Review 175 (2024-07-11 - Rating: 5)
So great for my emergency. Everyone go there. Rafael and Ivan fantastic!!!!! As are all the service guys. Profession, polite, help me understand the problem and how they are going to fix it. Poor guy worked 2+ hours outside and inside 100 degrees heat and solved problems and installed new part and I have cold air. Yeah. I am 81 years old and have never met such great service people or company. -
Review 176 (2024-02-19 - Rating: 5)
Sebastian put his camera down the sewer line and found where the problem was located. Sebastian used his machine to locate where the sewer line was in the ground. He dig by hand 4 to 5 feet and stated he needed to get an excavator. He kept me informed with everything going on. He is so professional on this job. They had to dig with the excavator 9 feet down to the main sewer and exposed the collapsed pipe. They replaced the cracked pipe and several men come and filled the dirt back in the hole after dark to get the job done in 1 day. This is an excellent, professional and fair priced company. Thank you -
Review 177 (2024-02-08 - Rating: 5)
I recently had the pleasure of working with Guillen Plumbing, and I must say, my experience exceeded all expectations. Nick and Mitch from Guillen Plumbing were tasked with uninstalling and reinstalling our sink plumbing hardware to accommodate new countertops, and they did an outstanding job.From the moment they arrived, it was evident that Nick and Mitch were highly skilled professionals. They approached the job with meticulous attention to detail, ensuring that every step of the process was completed flawlessly. Their expertise was apparent as they carefully dismantled the existing plumbing hardware and prepared it for reinstallation.After the countertops were installed, Nick promptly returned to reinstall the plumbing hardware. Not only did he reinstall everything with precision, but he also took the time to thoroughly check for any leaks and discovered two faulty shutoff valves, which he promptly replaced. Nicks dedication to ensuring the job was done right the first time was truly commendable.Throughout the entire process, both exhibited a level of professionalism and conscientiousness that is a true reflection of Guillen Plumbings reputation. Their commitment to providing exceptional service and their meticulous attention to detail left me thoroughly impressed.In addition to their technical expertise, Nick and Mitch were also incredibly personable and courteous, making the entire experience pleasant from start to finish. They took the time to explain each step of the process and answered any questions I had, further demonstrating their commitment to customer satisfaction.Overall, my experience with Guillen Plumbing was exceptional, thanks in large part to the outstanding service provided by Nick and Mitch. I would highly recommend Guillen Plumbing to anyone in need of plumbing services, knowing that they will receive top-notch service from a company with a stellar reputation. Thank you, Nick, Mitch, and Guillen Plumbing, for exceeding my expectations and for your dedication to excellence. -
Review 178 (2024-08-29 - Rating: 5)
NICK was very nice and did a great job. highly recommend him. -
Review 179 (2024-09-13 - Rating: 5)
Mitch was on time and very professional! This is a great company! Thank you -
Review 180 (2024-08-09 - Rating: 5)
I was extremely impressed with the knowledge, professionalism, and customer service provided by my system installer. -
Review 181 (2024-11-06 - Rating: 5)
Both Anthony and Dylan were both very helpful and professional. Both seemed to be knowledgeable and answered my questions regarding my heating and air and water softener. -
Review 182 (2024-12-23 - Rating: 5)
Great service install was fast efficient good guys -
Review 183 (2023-10-30 - Rating: 5)
I had a leaky hose bib; called Guillen, made an appointment, and the repairman was 30 min earlier than expected! He took care of the problem, ensured everything worked, and was off within minutes!I will definitely put their number on speed dial!Excellent customer service and competent, friendly repair personnel! -
Review 184 (2024-12-31 - Rating: 5)
On time. Very kind fast installation on thermostat -
Review 185 (2024-07-23 - Rating: 5)
The crew showed up on time, were very courteous, left no debris and did the work as quietly as possible.found the thermostat problem quickly. Great job! -
Review 186 (2024-06-06 - Rating: 5)
Great Job! Dylan diagnosed the problem and had the air conditioning up and running within 45 minutes. Highly recommend them. -
Review 187 (2024-09-12 - Rating: 5)
Thanks for helping me so quickly and solving my problem. Great job and service, you are the best! -
Review 188 (2024-10-12 - Rating: 5)
Allen came to do regular maintenance and give me an estimate for some work I might need. He was very helpful and I appreciated his professionalism. I wouldnt go anywhere else for my needs. -
Review 189 (2024-03-01 - Rating: 5)
Arrived on time for scheduled consultation...sent notification when were on the way. Accomadated my schedule for installing water softener and reverse osmosis system. Again, once appointment made they were on time (actually quite early) and sent text they were on the way. Water softener and reverse osmosis use gone over with me before they left. From the receptionist to technicians it was an extremely efficient transaction. -
Review 190 (2023-07-25 - Rating: 5)
Thank you for all the great service and advise. Our service technicians, Nicholas Venturella and John Bangle were excellent. Nicholas and John were very professional, very knowledgeable, and very personable. It was a pleasure getting to know and work with both of these young men. They did a great job and their work was above and beyond expectations It was extremely professionally done. Nicholas and John are a definite credit to your company. I am looking forward to a lasting relationship with Guillen in the future. -
Review 191 (2024-09-09 - Rating: 5)
Nick was on time, thorough, and professional. Thank you for great service. -
Review 192 (2024-03-15 - Rating: 5)
Excellent service. Had tankless water heater flushed and serviced. Nick was very knowledgeable and explained the process very well. Would recommend Nick as well as Guillen Heating and Cooling. Thanks! -
Review 193 (2024-10-30 - Rating: 5)
Same day A/C service! Silverado/Sierra was 5 days out. Derrick quickly diagnosed the problem and had me up and running within the hour. Highly recommended. -
Review 194 (2023-06-12 - Rating: 5)
Dylan and his crew were impressive. They were friendly and professional. I required a new AC Unit. They shared their findings and any issues I had. Dylan takes great pride in his workmanship and when he found a problem he brought it to my attention, then proceeded to fix it even if it could be camouflaged or covered up. He found and repaired two kinks in the copper that feeds the AC unit which apparently happen when the building was under construction. It required him to go into the wall. I so appreciated them. I only use Guillen for my heating, cooling and plumbing problems. They are GREAT, reliable and reasonably priced. Their customer service is impeccable. Thank you Dylan, thank you Guillen. -
Review 195 (2024-12-03 - Rating: 5)
Great! The source of the issue was immediately found and corrected right away. Now the kitchen sink works great! -
Review 196 (2024-07-19 - Rating: 5)
Dillion was prompt, knowledgeable, efficient. Had my ac going in no time. Very pleasant too. -
Review 197 (2024-04-08 - Rating: 5)
Mitch was great, worked with me greatly to get what I wanted taking into account my requests to price it myself vs. them doing the service. Very personable.