Mr. Rooter Plumbing of Phoenix Arizona

Located in Mesa, Arizona

Address: 133 S Country Club Dr, Mesa, AZ 85210, United States

Phone: +1 602-748-4821

Rating: 4.7

Services

Online estimates
On-site services
Repair services
LGBTQ+ friendly
Transgender safe space
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-29 - Rating: 5)
We had several plumbing companies come out and suggest the best option to replace a water heater in our master closet. We chose Mr. Rooter as they offered a solution which was cost effective and eliminated putting a new water heater inside the bathroom closet. Both Joe and Ken were a professional and ethical team, who from start to finish, gave us several options with quotes on those options and answered all our questions in a timely manner. We got a recirculating pump on our water heater in our garage and had piping installed outside to connect to the master shower and manifolds in the master sinks. Their follow up throughout the process was top notch. Ken, the plumber, was very attentive to detail and very thorough in the work he performed and explained the process in laymans terms. We are very pleased that we chose Ken and Joe from Mr. Rooter and would highly recommend them for any plumbing work because of their professional and ethical standards an ed the work they performed.

Review 2 (2025-01-07 - Rating: 5)
The technician was very friendly, I was told not to expect him for 60-90 minutes, he showed up in 30. He knew his stuff, he stayed a little longer to make sure job finished completely. I am very happy with the service I received.Dennis

Review 3 (2024-12-29 - Rating: 5)
After calling 3 different shops and having appointments fall through or get pushed, I called Mr. Rooter and had a response text within 10 mins. They were able to get out within 2 hours and were very responsive.The Tech they sent out was Gabriel - Super knowledgable, skilled and courtious. We showed him the issue and we went full attack mode on it. He couldnt clear the clog from the first access point and he went to the next, and the next and the next. He finally was able to clear the drain and get us flowing again. He was awesome, quick and accurate - showed me the blockage on his camera and had a number of maintinance suggestions.Mr. Rooter, the company, was great and their speed was commendable - on a Sunday - between holidays - 10/10 would request them again and absolutely would request Gabriel everytime.

Review 4 (2024-12-10 - Rating: 5)
Our technician Ken P. was timely and communicative, I never felt pressured to do anything through the process and felt educated on the decisions I was making. He was even able to fix my leak same day which was a huge relief! Will definitely request him back if we have any further issues at our house!

Review 5 (2024-09-12 - Rating: 5)
My experience with Mr. Rooter was excellent. Mario and Oscar were very up-front and honest about my situation and were willing to explain everything clearly along the way. It was an invasive and challenging ordeal, but everyone was pleasant and helpful throughout the process. Communication over the phone was always prompt and they always showed up when they said they would. I am still in the reconstruction process, but the work done seems to be of high quality. Glad to have drainage again!

Review 6 (2024-11-01 - Rating: 5)
Mario and his crew were top notch!! They replaced an entire 70 year old drain system in my house within a week! I had full ceramic and Saltillo tile throughout the house and they did the least amount of demo they could to make the rebuild process go even smoother. Mario was extremely honest , professional and hardworking. I would’ve responded earlier but we had some losses in our family that needed my attention. With that being said, if you need help in an emergency or have a plumbing issue. These guys will definitely take care of it for you, so you can take care of your family. That is priceless! Thank you and if we ever have future needs we don’t even need to look anywhere else.-a tired firefighter

Review 7 (2024-12-12 - Rating: 5)
Plumbers always showed up on time. Worked extremely long hours. Worked on Thanksgiving Day! Kept us well informed of daily progress, and what to expect of completion time line. At end of job complete clean up. Big task for main line sewer replacement

Review 8 (2024-10-17 - Rating: 4)
Had a great experience with Mr Rooter. Crew was very professional and conscientious about doing a thorough job. They went above and beyond in service. I would trust Mr Rooter with all my plumbing needs.⁰

Review 9 (2024-10-04 - Rating: 5)
Paul the plumber who came was excellent. He explained what we needed to have done and how much. He fixed our problem in a timely manner. He was very courageous, friendly and professional.

Review 10 (2024-09-22 - Rating: 5)
Ken, my technician who flushed my tankless W.H was on time. Did a wonderful job!And was very professional in All Aspects of his work I would Highly recommend Ken on any work that he would be called upon.Ken, Thank you for the Great job that you did for me!I am considering on getting a Water Softener in the near future and will definitely be calling on Joe and Ken for this project!Thanks Again for Everything!Thomas Cianferri.

Review 11 (2024-06-27 - Rating: 5)
Lead Technician(Trenton) was very knowledgeable in his craft. Informative, collaborative and Hard Working! His Co worker was also skilled and hard working! A huge project done ahead of schedule! Kudos!

Review 12 (2024-04-08 - Rating: 5)
I had a fantastic experience with Mr. Rooter, particularly Technician 338, Parker. He was not only knowledgeable but also incredibly personable. What truly stood out was their commitment to customer service—they came promptly on a weekend without charging a service fee. Im grateful for their professionalism and dedication, making the whole process smooth and stress-free. I highly recommend Mr. Rooter for their exceptional service and friendly staff.

Review 13 (2024-03-12 - Rating: 5)
The plumber (Ken) and his trainee (Levi) were both dressed professionally and very courteous. They diagnosed our issue quickly and did the repair. It was obvious they knew exactly what they were doing. They cleaned up leaving the area as clean as they found it. I would highly recommend Mr Rooter and will use Mr Rooter as our go to plumber in the future.

Review 14 (2023-12-01 - Rating: 5)
Oscar with Mr Rooter has done an absolutely amazing job! He has went above and beyond with our families plumbing issues and explained everything every step of the way. We really appreciate the service Oscar and Mr Rooter has provided and we will continue to refer our family and friends.

Review 15 (2024-06-15 - Rating: 5)
Parker was exceptional. Very knowledgeable and efficient. Felt very comfortable with him in my home. Give him a raise!

Review 16 (2020-10-10 - Rating: 5)
Our undermount sink in the kitchen became detached. Joe and Luis worked hard to have a sink reinstalled. They made good on their promise to get the job down professionally and correctly - we appreciate their honesty and diligence in making this happen for us and would use this company again without hesitation. Thank you Mr. Rooter Plumbing!

Review 17 (2024-03-19 - Rating: 5)
We had an emergency on a Sunday morning and Ken came and evaluated the situation and scheduled the leak detector for the next morning and the work was completed by Ken and his assistant Levi! By Monday afternoon we had running water!! The best!!!

Review 18 (2024-09-24 - Rating: 5)
Joe and Ken, couldn’t ask for a better experience…True Professionals, No hidden cost, easy communications, wish all vendors were like them.Would Highly recommend this company👍

Review 19 (2024-10-05 - Rating: 5)
Paul Ploussard did a fantastic job! Called ahead of time, showed up early and cleared the drain quickly. Give this man a RAISE!

Review 20 (2023-08-01 - Rating: 5)
I have never experienced excellent service as Mr. Rooter plumbing. The problem I was having several times over the past years was fixed and done fantastic. No one In the past Could permanently figure out what the problem was . Oscar did Solve that problem and within hours. .... On the same day I called, which was the first time I called Mr. Ruder Plumbing . They did diagnose and fix the water Issue.Thank you, Mr., Rooter plumbing, and thank you,Thank you for a great job O s c a r!!I highly recommend this Great Company!!

Review 21 (2024-11-22 - Rating: 5)
Excellent service and very component and knowledgeable. Also very polite. Answered all our questions

Review 22 (2024-01-28 - Rating: 5)
Ken was professional, honest and informative. The quotes were equal to or LESS than competitors of theirs and the work was completed diligently and properly when agreed upon.

Review 23 (2023-10-25 - Rating: 5)
Did a great job replacing our front yard sewer piping that was infiltrated and clogged by tree roots. Our project manager, Oscar, and his team are hard-working pros who identified and fixed the problem quickly! Couldn’t be happier with their diligent and careful work! Definitely recommend.

Review 24 (2022-11-12 - Rating: 5)
The customer service at Mr. Rooter is the best. After having my septic tank pumped, I found out I needed a repair to my septic line and risers installed to my septic tank. I called around but Mr. Rooter was the only place to respond fast. Chris and Sam were very friendly and immediately knew what to do. The job took several days and Sam’s communication throughout was great. He was very thorough, courteous, and professional. No one is excited about spending money on a septic system but they made the experience much better!

Review 25 (2022-12-19 - Rating: 5)
Late Saturday afternoon... sound of water gushing from the laundry room led to considerable mop-up, then to a number of phone calls. Not an especially good time to have a drain clog... I left a few messages on after-hours VMs and received a call back from Dan. He was very understanding of our situation and was honest about the scheduling, we had a service tech at our house shortly after 7AM the next morning. We also received a call to let us know the tech was on his way. Our service tech Parker, was a great representation of the company... he was polite, efficient, and had us back online in less than an hour. He explained everything in detail (before he started), and did a great job. Thank you!! Your team eliminated what could have been a fairly stressful weekend. Thanks again and Merry Christmas.Michael & Nancy...

Review 26 (2023-01-28 - Rating: 5)
The technician (Keith) arrived within 30.minutes of me calling Mr. Rooter. He was very professional and courteous. He quickly asset the situation and explained my options. After deciding on the option that worked best for me, he immediately got his equipment and got to work. Before he left, he made sure ALL the drains were working properly. He did great work and he was super honest. He told me what it was going to cost, what he was going to do, fixed the problem, and charged me exactly what he said it was going to be. I couldnt be happier. Anytime I need plumbing help in the future, I will call Mr. Rooter and ask them to send Keith!

Review 27 (2024-01-14 - Rating: 5)
Our technician was really great. I was super upset and he kept it professional and allowed me to have my moment. He is a remarkable young man and the company is lucky to have him

Review 28 (2025-01-02 - Rating: 5)
Prompt, courteous and knowledgeable.Gabriel was top notch! Coming on Christmas Eve to fix and sewer back up AND clean up the mess too!!!

Review 29 (2022-05-27 - Rating: 5)
I had a very large leak at my water main. I called a couple place first, but Mr. Rooter was the only one that could come out the next day. From the initial phone with Jackie, she was very friendly and efficient and got me scheduled quickly. My service tech Ken Peterson was knowledgeable, friendly and communicative. He showed about on time and fixed the leak and walked me through everything he did. He even cleaned everything to where you had no idea there was even a leak. It may have been a little expensive, but well worth it and I will definitely use this company again. Thank you.

Review 30 (2022-09-28 - Rating: 5)
Mr Rooter is my go to plumbing service from this day forward. They have displayed exemplary professionalism and followed through to complete a very difficult plugged drain system. Will, the technician was very courteous and did a remarkable job. Very polite and on time.

Review 31 (2022-12-29 - Rating: 5)
Second time I have used Mr. Rooter in 2 years and they are reliable, always on time or early and never an 8 hour window to help. They always get there within two hours. Luis was so great and very pleasant. He gave me several options to make sure I dont have another problem. I will not use another plumber. I highly recommend this company.

Review 32 (2023-02-21 - Rating: 5)
Rick from Mr. Rooter is AWESOME! He helped us with our MAJOR plumbing problems. Everything is fixed and in working order. He was prompt and informative and let us know step by step what was going to happen next. Thank you for great service!

Review 33 (2023-09-24 - Rating: 5)
Mr. Rooter has been our go to company for years and whenever I need a good plumbing company, I always call them first. Scott was great and I would recommend them to anyone

Review 34 (2022-11-12 - Rating: 5)
Mr Rooter did what the other guys couldnt.I bought two new bidet toilets (Korean made) from a home improvement store, who also offered installation. The guy they sent couldnt do it, said the parts were incompatible, etc. and said he would have someone call me later. No call ever came.I found Mr Rooter online and filled out a request for quote. Within the hour, a rep called me and scheduled the installer for a couple of days later.The installer (Will) arrived promptly, had no problem installing the toilets, and was delightful to talk to. He went over the features of the toilet with me and made sure all my questions were answered.Just a great experience from top to bottom (no pun intended).

Review 35 (2022-07-13 - Rating: 5)
Everyone from my initial phone call to office and workers to my house were very friendly, professional and knowledgeable. They came here within 2 hours of my call. The technician Terrell was amazing. He did a follow-up phone call on his day off. Everyone was so helpful and made me feel like I have a new favorite plumbing company.

Review 36 (2023-12-31 - Rating: 5)
My entire experience from dispatch to technician to job completion was outstanding. I will only use them from now in. Thank you, Jill and Danielle and Jesus

Review 37 (2020-08-17 - Rating: 5)
I had received 4 estimates to fix a sewer line underneath my cool decking. Mr. Rooter was the cheapest and they were able to fix it without digging up my entire backyard. The workers were extremely polite, arrived on time and kept me informed over the 3 days they worked. Honestly, Ive never seen people work as hard as these young men did in 115 degree temperatures! They finished in 3 days just as they said and no extra charges. Im very pleased and will use them for all my plumbing needs in the future.

Review 38 (2020-01-07 - Rating: 5)
We had a plumbing issue on Sunday. Mr. Rooter was here promptly and took care of it. (and didnt charge extra on a weekend!) We worked with Ken and Efren. Both were very knowledgable and efficient workers. Their dispatch was great about keeping us informed when they would be here. They guarantee their work. I highly recommend Mr Rooter!

Review 39 (2022-09-09 - Rating: 5)
We had a significant problem in our retail space, toilets were backing up, and water coming up in our break room. Our technician worked on it and worked on it until he got it resolved, which meant doing 500 feet down the line to ultimately clear it. Our plumber, Terrill, was super communicative at every step, when the problem wasn’t resolved after the first visit him mediately returned. He was outstanding.This was also the only plumbing organization in the area I could find to come out the same day. I would absolutely use them again

Review 40 (2018-04-03 - Rating: 5)
My call started out to be just a leak which Keith took care of quickly. Since he was here he went ahead and did an annual check up of the plumbing. When servicing the water heater the pressure value malfunctioned. He explained what it meant and the water heater was replaced. The service was great as usual. Thank you again Mr Rooter for great service and a job well done.

Review 41 (2022-09-06 - Rating: 5)
Our service tech Sam was *phenomenal* - he was so professional and competent and answered all of our questions. He completed the complex job in a reasonable timeframe, too. I HIGHLY recommend Sam from Mr Rooter - and will never use another plumber again! Thank you!

Review 42 (2021-05-28 - Rating: 5)
These guys are great. Job was bid at a great price. Work was done on schedule with attention to detail. Great communication. Will definitely be using again for our commercial plumbing needs. The service we used is not listed but if you need commercial grease trap work call this company.

Review 43 (2024-10-18 - Rating: 5)
The technician was very helpful in solving my plumbing problem.

Review 44 (2023-05-19 - Rating: 5)
Boss! Parker was awesome! He Showed up and was so polite, and on time, knew exactly what to do. Excellent service and fixed within hours. Best call!

Review 45 (2024-04-03 - Rating: 5)
Ken was very helpful and knowledgeable in fixing a hot water line reroute that was a very difficult situation. Would highly recommend him and Mr. Rooter

Review 46 (2022-04-09 - Rating: 5)
I am moving my kitchen to another room, Ken was very informative on what needed to be done. I did not have to wait for the cost, he was able to tell me immediately what price range I was looking at. Ken provided problem solving ideas and was able to manage around the structure of my old house. He was also able to move my gas line to accommodate the location of my gas range.

Review 47 (2022-07-13 - Rating: 5)
(Leak and water heater emergency repair) Terrill and Nate went above and beyond to fix this repair in the fastest, most proficient and professional way possible! They did everything they said they would do, showed up when they said they were going to, and all with a smile and amazing customer service! They were kind and friendly and made this process completely stress for me and the residents at our property. I work with contactors and venders on a daily basis and it is very hard to find anyone that can compare to these gentlemen and to Mr. Rooter Plumbing!

Review 48 (2020-07-09 - Rating: 5)
The Mr.Rooter plumber arrived early, was professional and very personable. He quickly diagnosed the problem, made a fast trip to obtain the correct parts, and had the toilet fixed in no time. He then performed a complimentary review of all the household plumbing. With the coupon the business made available, the cost was more reasonable than other plumbers have charged.

Review 49 (2020-07-09 - Rating: 5)
I have used Mr. Rooter twice for my plumbing needs. Both times they have repaired both issues professionally and in a timely matter. They always followed up after the job is done to make sure everything was done to my satisfaction. Their technicians were professional and very friendly and always showed up on time.

Review 50 (2023-02-01 - Rating: 4)
Overall, I will continue to call them. I did not get the name of the technician yesterday but the previous three have all been very good with Customers. Yesterdays was a bit more condescending than I prefer.Also, they want payment up front, not just for materials but all labor to do the work/install. This can be disconcerting if not frustrating if you are not prepared.

Review 51 (2018-11-20 - Rating: 5)
Mr. Rooter was to me within 2 hours of calling! How fantastic is that! I received exemplary service from Danny Try a TRUE PROFESSIONAL PLUMBER! He was very thorough, and I could tell by his knowledge that he has been in the business for quite some time. He explained everything in detail what the problem was, He was very nice. I will always use Mr. Rooter for my plumbing needs. I will always ask for Danny Try a true Professional that Knows his business.Cheers to Outstanding Service!

Review 52 (2021-10-24 - Rating: 5)
Have used these guys a couple times before for minor things in the last 15years that we have been in our house. This time, the 50 year old sewer pipe out the the street disintegrated. They came out and put a camera down and figured out the problem, quoted us a decent price, painful, but decent. They came back the next day and started the work, took three days to complete. The crew was amazing and professional, they worked well together, treated each other with tremendous respect, knew what they were doing and got right down to business. Thanks to Chris, Cameron, and Thomas, and all the other guys who came to help with the new pipe. You made a terrible situation bearable, and fixed our problem quickly. Cant say enough how impressed we are with this crew!!

Review 53 (2023-11-11 - Rating: 5)
I was very happy with the work performed by Ken. he was in communication the entire time. the work is excellent and I would recommend him to friends.

Review 54 (2022-07-04 - Rating: 5)
I had a water line leak which required turning off the water to our home at 8pm over the 4th of July weekend. I called Mr Rooter Plumbing and they were at our home by 9pm. The leak was repaired and our water back on before 9:30pm. Mr. Ken Peterson was the plumber who responded. He was prompt, polite and well versed in his trade. He is truly a fine man to work with. I will be using Mr Rooter Plumbing for all my needs in the future.

Review 55 (2019-06-13 - Rating: 5)
One of my properties had a huge sewer issue. Preston and his team from Mr. Rooter came out late on a Saturday night. They assessed the problem and got it fixed promptly. The project was large and took multiple days, and during that time they kept in constant communication with myself and my tenants on the work that was being done. They did a great job, were friendly, on time, and always took my phone calls and answered my questions. Very professional, great service, highly recommend them for your plumbing and sewer needs.

Review 56 (2018-03-20 - Rating: 5)
Keith was very knowledgeable to every question I had. Validated the coupon I had originally called about and was in and out in 30 minutes. Gave me tips on how to maintain for future use in a professional manor. Very nice and easy to communicate with. As a first time home owner it’s always interesting to what kind of things you deal with when having to do repairs and dealing with Mr. Rooter was a breeze.

Review 57 (2019-05-29 - Rating: 5)
We tried a few plumbers with no luck in finding what was leaking in my kitchen. After Ken from Mr. Rooter came out we found out what was leaking and he got the ball rolling to get everything fixed with a restoration company. He also helped me address a couple other issues I had with my out door facets and water softener! I felt like he went above what is expected to give great customer service! And always kept me up to date on what he was finding!

Review 58 (2020-02-12 - Rating: 5)
I called Mr. Rooter for a second opinion on a giant estimate from another company. They confirmed my house did the work but their estimate was far more reasonable. All of their employees were friendly, polite, patient and helpful. I will absolutely never use another company and highly recommend them for any plumbing concerns, large or small.

Review 59 (2018-06-15 - Rating: 5)
Once again, we needed a plumber at my house. We purchased two new faucets for the bathroom and needed them professionally installed because there was a leak and significant calcium buildup on all the valves which needed to be replaced as well.. I called Mr. Rooter and scheduled an appointment for the next day. I got a call the day of the repair to confirm the appointment and Dan, the technician was right on time. He was very pleasant and easy to work with.After giving us a quote on the repairs, we told him to continue. He was fast and thorough. After the repairs, he checked the valves on all the faucets and tested our water for hardness.I highly recommend Mr. Rooter and will call them again for my plumbing needs. If you get Dan Dein as your technician, I know you will receive excellent service.

Review 60 (2023-05-15 - Rating: 5)
The technician was polite and more important, very knowledgeable. He listened to my issues a recommended an appropriate camera inspection of drain pipes to identify the issue.

Review 61 (2020-10-23 - Rating: 5)
I used Mr Rooter in Colorado Springs before moving to Arizona for 19 years.So of course I use them here and from the nice lady that set my appointment on the phone to meeting Luis who did our work we were thrilled.He was here from first thing in the morning till the end of the day making sure everything was installed properly and he was polite and clean and efficient and did a great job.I would recommend them to anyone.

Review 62 (2022-07-09 - Rating: 5)
Tyler Nortcutt was professional, thorough, and knowledgeable. he answered all of our questions and was respectful of our home. we had used Mr Rooter for another plumbing issue, and highly recommend them for anyone who wants their plumbing work done done. Thank you Tyler Nortcutt, and Thank you Mr Rooter!!

Review 63 (2022-07-30 - Rating: 5)
Will was the technician that came out to hydrogen my sewer lines. He was on time , very professional and thorough. Even showed me the camera as it traveled through the lines both before & after the hydrojetting. I was very impressed with their service.

Review 64 (2023-01-11 - Rating: 5)
Will fixed our complicated sewer issues. He was professional, knowledgeableand thorough. He was always polite, friendly, and kept us informed about the process.Highly recommend Mr. Rooter and specifically Will. Thanks!

Review 65 (2022-07-29 - Rating: 5)
Technician is always available to communicate and communicates with me directly every time I need a repair or installation. It’s always an extremely reliable repair and always a positive experience with this company. Shout out to my tech KEN! Thanks so much!

Review 66 (2020-01-08 - Rating: 5)
I attempted to repair my own toilet fill valve and after 2 hours of issues Called Mr. Rooter. Brian was at my door within the hour! Very professional, thorough and explained everything. After the toilet repair he proceeded to check all of my indoor and outdoor plumbing/water fixtures to make sure nothing else was needed. Thanks Brian for all your help!

Review 67 (2019-07-26 - Rating: 5)
Very professional and friendly service. Resolved / replaced our old cast iron clogged and separated main drain line in a timely manner. With their modern equipment and competent plumbers they were able to complete the job quickly and correctly, even in the heat of Arizonas summer. Devon Daniel and his helpers were considerate and informative during the diagnostic and repair of our plumbing needs. Their repair cost was fair and they were understanding of our financial circumstance. I would not hesitate to call them for any of our plumbing needs. Thank you for your help Devon and all those that contributed in the repairs.

Review 68 (2024-05-21 - Rating: 5)
We needed a plumber and Trenton came the same day and the next and did an excellent job.

Review 69 (2020-08-23 - Rating: 5)
Serviceman was on time to install our kitchen faucet, we had purchased. He worked quickly and communicated well with us. This was his 2nd time to our house for 2 different jobs. Did a good job both times-- A+ score there.

Review 70 (2021-03-24 - Rating: 5)
Joe was amazing! He helped me troubleshoot, over the phone on Sunday, an issue with my sump pump so that I could get the smell out of my house immediately (and to see if it was necessary for them to come out). When they came out on Monday, both Joe and his coworker wore masks (which was greatly appreciated) and took care of the issue quickly and efficiently.

Review 71 (2023-02-11 - Rating: 5)
Very professional and knowledgeable. Preformed my repair in a very timely manner. I will definitely us Mr. Rooter again and hope to get Ken Peterson as my repairman!

Review 72 (2021-04-27 - Rating: 5)
I had really bad pipes throughout my home. Mr. Rooter not only re-piped my entire home, but also did it with respect towards my minimal budget! Ken and the guy (sorry his name escapes me), who did the hardwork were fabulous! Every detail of what was happening was explained to me. Quality of work was top notch! They even wore the shoe covers! I could not have had any repairs made without the understanding and genuine concern from Joe! Mr. Rooters angel and mine! Thank you Mr. Rooter!

Review 73 (2019-06-05 - Rating: 5)
These guys came in and were very professional, friendly, and good attitudes even though sometimes it wasnt any fun at all. I highly recommend them. I have been using Mr. Rooter for over 20 years when on Christmas Day my kitchen was all backed up and they came out on Christmas Day, as did the supervisor, and fixed my problem, only charging me $100. They dont charge for week-ends, holidays or emergency fees. Ive never seen anybody do that. They also give discounts. They kept to the schedule even if they had to work until 9:00 p.m.

Review 74 (2020-09-01 - Rating: 4)
Weve used Mr. Rooter numerous times in the past & they have always been courteous & prompt, making any necessary repairs (or draining the H20 water heater) quickly. My only slightly negative comment to this day is that if they make any holes in your drywall necessary for the repair work, do not expect them to repair it - thats not part of their techs repertoire.

Review 75 (2022-12-05 - Rating: 5)
Our technician responded quickly (within an hour), gave me an estimate I was comfortable with, took off to get parts and was back and done with a short amount of time. He was professional and courteous.

Review 76 (2024-12-06 - Rating: 5)
Best plumbing company I have ever worked with in my 57 years of RealEstate. Joe and Cameron gave me emergency service and solved my flooding problem very quickly.

Review 77 (2024-05-07 - Rating: 4)
IT WAS THE SERVICE, THE PLUMBERS WERE PROFESSIONAL, PERSONABLE, EXPERTS IN THEIR FIELD. I JUST MOVED TO ARIZONA AT GREAT EXPENSE & STRESS FROM CHICAGO & JUST A SIMPLE HYDROJET PRESSURE WASHING OF THE WASTE PIPE WAS EXPENSIVE ( $1,760.00 ), WHICH WAS THE CHEAPEST & LESS INVASIVE OPTION IN WHICH I HAD NO CHOICE, I WAS TAPPED OUT. I DID GET A SMALL DISCOUNT, A MILITARY DISCOUNT OF $100.00, BUT IT PRETTY MUCH LEFT ME BROKE & DESTITUTE. NOW IM SCARED TO DEATH TO FLUSH ANY TOILET PAPER DOWN THE DRAIN. IN CONCLUSION I WAS SURPRISED AT THE PROFESSIONALISM & DEPTH OF THE TRADE THEY DISPLAYED & RESPECTFULLY ANSWERED ALL MY QUESTIONS. THIS CATASTROPHE HAPPENED ON A SATURDAY & I CALLED OTHER PLUMBING BUSINESSES FIRST THAT SAID THEY HAD EMERGENCY SERVICE & MR. ROOTER WAS THE ONLY ONE THAT RESPONDED.

Review 78 (2020-04-30 - Rating: 5)
Great service, got what I asked for, replaced angle bracket that didnt fully close under warranty (had them all replaced in 2017). Only 8/10 because of high price ($670 for installing two customer-provided lavatory faucets) but often high price is required for good service..

Review 79 (2024-02-05 - Rating: 5)
Mister Rooter once again comes through for us. We had a water leak from our water piping. Ken came out and found the leak and fixed it, and left our area in a clean condition. He made himself available to answer a question that I had after the job was done. Joe was my first contact concerning this problem, and although he is a supervisor and very busy, he still took the time to talk to me on the phone, and listen to my concerns and answer any questions that I had. Joe really cares about the maintenance of our plumbing. I wanted to acknowledge these two, but the whole team deserves recognition. Jackie at the front desk who answered my call as always connected me to the right person.

Review 80 (2020-03-09 - Rating: 5)
I had a new outside hose faucet installed. After 1 day, the faucet started to leak so I stated this in my review. The next date, John called me to inquired what the problem was. after i explained, he and Joe were here in one hour to replace the defective faucet. The new one works fine, the service was great and I would recommend them to anyone looking for a good plumber. I am a happy customer.

Review 81 (2024-05-17 - Rating: 5)
He did an excellent job! Very friendly and quick! 10/10

Review 82 (2023-12-27 - Rating: 5)
I received no response following my initial call, however when I call again 2 hours later i received an immediate response. The technician arrived one hour later and solved my problem.

Review 83 (2020-08-18 - Rating: 5)
Mr rooter employees that came to our home were so professional, and caring to make sure we were happy. We would recommend Mr Rooter to any person who wants to be treated beyond fairly. This company has my deepest respect.

Review 84 (2020-09-14 - Rating: 5)
Had to have a shower valve replaced but it was not an easy fix. They had to cut the pipes to change it due to the hard water in my house but Lewis did a great job and was very professional. Im very happy with his work he made look like he was never there.

Review 85 (2023-11-02 - Rating: 5)
Thank you Mister Rooter! finally replaced 2 old toilets from the 80s or 90s!! Rick installed 2 shiny, new ones! He was friendly and professional, thanks again for being so clean and tidy!

Review 86 (2022-08-09 - Rating: 5)
Parker was great he not only fixed the problems we had but alerted us to potentially expensive repairs we could avoid with some maintenance. Such a different experience to what I have encountered in the past with other companies.

Review 87 (2020-08-11 - Rating: 5)
Service that can be trusted. Professional, knowledgeable service technicians. Our pipes burst in May 2019 and the team came out and did the repairs and service even over the weekend. Then just recently I had to have a new hot water heater installed. Everything was done quickly and efficiently.

Review 88 (2018-01-24 - Rating: 5)
Keith from Mr. Rooter Plumbing came to help us today after our shower faucet cartridge broke this morning and I had to shut off the main water to our house. He was very knowledgeable and helpful to explain that the valve needed to be replaced since it broke in the worst way. He carefully removed our shower panel so we can reuse it and went to work removing the old valve to install the new one. He was very neat doing this work and he was even very patient with our curious dog. I highly recommend Keith and Mr. Rooter Plumbing.

Review 89 (2019-12-23 - Rating: 5)
I needed repairs on a Sunday. The answering service was not picking up. The weekend dispatcher was proactive in reaching out to me. Within a couple of hours, Ken had my issue resolved and provided a quote for additional future plumbing needs.

Review 90 (2022-07-16 - Rating: 4)
Good Quality, Excellent timing and fair pricing. I say fair, but it is expensive if your a DIY person who will go to home depot and pickup an $100 faucet and install yourself. In that case I paid 10x more.

Review 91 (2024-07-12 - Rating: 5)
The work was excellent, clean and quick done. I:m very satisfied.

Review 92 (2019-10-06 - Rating: 5)
Outstanding same day service. Our plumber was friendly and knowledgeable. He fixed our issues and gave us tips on preventing future issues. A GOLD STAR rating. We know who to call first if we have another issue. THANK YOU.

Review 93 (2017-11-22 - Rating: 5)
I was visiting my parents in Scottsdale, AZ and they have had a plumbing problem for years. Mr. Rooter was highly recommended and setting up an appointment was quick and easy. Dan Deid was the plumber who came to the house and he very knowledgeable, courteous and fixed the problem in one try! We cant thank you enough.

Review 94 (2021-02-02 - Rating: 5)
Amazing people and amazing service.Our shower knob broke over the weekend inside our only bathroom. I called another plumbing service and had the same plumber come twice who told he was unable to shut off the water because my valve was corroded. He told me if I wanted to fix my shower I needed to fix that and shut off the water for the entire building. It was Tuesday already by this point. Appointment fees and time was wasted by now.We decided to get a second opinion. We called Mr. Rooter. They told us there was no fee to come out to our apartment and check out the problem. Egzon was at our door in about and hour. We showed the problem to him. Showed him the valves and he told us we were being asked to repair a valve that was NOT the main shut off valve. The shut off valve was completely fine this entire time! I have had called my property manager to ask for a building water shut off and bother others for no reason.Egzon got right away to work. He gave us estimates for our shower, for the valve if we wanted to replace anyways and another job Ive been wanting to do but never got to it. All of it for way less than the original estimate the other guy gave me just for the knob (not to replace the entire shower faucet like Egzon did) and valve. He fixed our shower in less than an hour and was extremely knowledgeable and professional.Lesson learned. I wont be calling anyone else for any of my plumbing needs! Mr. Rooter and Egzon are the best in the area.

Review 95 (2019-04-09 - Rating: 5)
Outstanding! Have never had a better experience with a plumbing company. Ive owned several different homes for 30+ years and have had my share of plumbing problems, like everyone else. Recently bought a second home in AZ and found out the day after closing that the entire plumbing system was messed up, much to my disappointment. Luckily, my Google results led me to Mr Rooter. Two master plumbers came out (Joe and JT) and they we exceptional - their patience, kindness and honesty was one of the best experiences Ive ever had. They knew right away what the issue was, and they knew how to correct it. They didnt try to lure me to buy things I didnt need, and even helped with some little things like changing filters for me, free of charge. I cant say enough good things about these two guys - they walked away as friends! You wont go wrong hiring Mr Rooter - they really are the best in the business!

Review 96 (2020-09-18 - Rating: 5)
Had a clogged kitchen that was further in our pipes than our 25ft snake could reach. Parker was the name of our technician and he was able to come out at 11pm at night and quickly fix the clog. I was insane pleased with the communication, speed, and price of the service.

Review 97 (2024-10-01 - Rating: 5)
Cameron was so helpful! We had an issue with a walk in tub and finding matching parts was almost impossible. Cameron gave his all trying to help!

Review 98 (2021-08-11 - Rating: 5)
This was my second time using Mr. Rooter. I was able to request Ken Peterson once again for my service. He is such a pleasant young man and does a great job. What a great asset to your company. Nancy B.

Review 99 (2020-06-26 - Rating: 5)
I always call Mr. Rooter for any plumbing that is needed in my house! This is a professional company, service is always on time . What I like the best is that I always get the same service man his name is Kennet . He is very knowledgeable always go about and beyond to on his work. Thank you being part on my kitchen project!

Review 100 (2020-05-18 - Rating: 5)
Main sewage line backup at 11:30pm during a pandemic on a Saturday night. Their tech Ken was our here and fixed the issue right away, very professional, good communication, and the price was beyond fair. I have already recommend MrRooter to 3 friends and which means I only have 1 more friend to tell before all my friends know!

Review 101 (2019-03-01 - Rating: 5)
Over the years I have always used Mr. Rooter for service. I have always had great service, polite technicians that were on time and fair prices. We just had a major backup from our sewer line (yes gross!!) and discovered a couple collapsed areas. Louie, Preston and Trenten were awesome making this experience so much easier than it could of been. Preston and Trenten made a temporary fix so we didn’t have to stay at a hotel as well as worked late to get the job completed quicker. The best part of this team was they saved us from having to tear up the courtyard and driveway by replacing our whole sewer line underneath it all. Amazing. Affordable and Polite. Great job guys. Thanks so much!!!!

Review 102 (2018-08-11 - Rating: 5)
Austin did an amazing job he was very polite respectful of me and my home and did an amazing job. I will continue business with Mr Rooter because of the customer service and respect I received from your technician. I would also like to let your president ond or owner know how lucky you are to have an employee like Austin. He originally came to my house to fix a leak from my washer. He patiently walked me through my home and checked my water heater and all my plumbing valves. He explained water hardness and calcium build up and how it effects my plumbing fixtures. I’m not in the market for a water softener at the moment it was a pleasure to be educated and treated with respect. Thank you for having such a wonderful employee

Review 103 (2020-10-28 - Rating: 5)
I had an emergency with both of my outside faucets leaking badly. I called 3 companies and 2 returned my call. The first company said because it was a Sunday, only 1 guy was working and he was already booked up. Mr. Rooter called and they immediately got me an appt for that day. The plumber arrived and immediately made a list of what he needed and went out to get them. When he returned he immediately went to work and in no time at all I had 2 brand new faucets. He was very counterions and pleasant at all times. I will definitely called Mr. Rooter again.

Review 104 (2020-04-18 - Rating: 5)
Joe responded quickly to schedule my same day appointment. Kent arrived on time, was very professional, and expertly performed the job. Well done! Ill be recommending you every chance I get.

Review 105 (2017-08-27 - Rating: 5)
The tech that was sent out...Ian... was extremely helpful and very professional and knowledgeable. He explained the process and offered helpful tips as to eliminate the problem in the future. I would not hesitate to refer this outstanding company to anyone with a plumbing issue. Thanks again Ian you should be proud of your outstanding work ethic and customer satisfaction! Ralph M.

Review 106 (2022-03-10 - Rating: 5)
Joe and jt did a first rate job, very clean great install. my wife and I were very impressed by both and the job that they did.I should note that they arrived early and when they were done we had no clean up and we still had the day to get some errands done.great job. very happy. picked the right company.

Review 107 (2024-10-02 - Rating: 5)
Trent at Mr. Rooter was extremely professional, courteous and knowledgeable, and did a great job getting our septic system back online quickly after a backup. The team was honest and fair, definitely recommend.

Review 108 (2019-09-16 - Rating: 5)
Working with Mr. Rooter was a wonderful expiriance . They were on time , they did the repair on my sink so quick and fast . I am very happy with the cost as well . fit my budget perfectly. If i could give more stars I would ! 🌟 🌟 🌟

Review 109 (2017-07-11 - Rating: 5)
Had our main sewer line collapse, was informed just part of our aging houses cast iron system. Jason at Mr. Rooter took care of everything from start to finish. Would absolutely use them for anything and everything plumbing related in the future. Excellent work and recommend to all our friends.

Review 110 (2022-09-17 - Rating: 5)
I recently had an entire repipe of my 50+ year old house. Will, Victor, and Ken did an amazing job!!! If you need a plumber, call these guys first. They actually answer the phone and get to you quickly!!

Review 111 (2024-03-15 - Rating: 5)
The plumber was friendly and knowledgeable. He showed up on time and did the job well.

Review 112 (2017-09-03 - Rating: 5)
On Sept 2 2017 I had to call a plumber to come over to my house for service . After couple of hours browsing through the INTERNET and countless phone calls I was let to Mr Rooter Plumbing . The technician Mr Rafael Menjiuar arrived within a time schedule . He was very knowledgeable and very professional . He explain everything very diligently and patiently and the price was just right . Its nice to have a service with great work ethics and respect towards customer . As a home owner , I will definitely put Mr Rooter Plumbing on file for any future repair in my house . Before Mr Rafael Menijuar left he inspected my water heater . I am extremely satisfied with the service and I would recommend Mr Rooter to my family , my friends and anybody who is looking for honest , reliable service at reasonable price . Good job Mr Rooter

Review 113 (2020-01-19 - Rating: 4)
I really dont have anything to complain about except the service being a bit pricey. It cost me $245.00 to clean a simple clogged main line that took about 15-20 min. to clear. Other than that, the service was very prompt, courteous and as far as I can tell efficient. I might use them again. If you have a simple clog perhaps you shouldnt all them but if you are in a hurry the price might be worth it.

Review 114 (2021-10-21 - Rating: 5)
Came in looked at problem. told of cost. turned off water to the heater. Ordered the new water heater and was here the next day to install. Anthony was very professional and efficient. Yes I will use them again and refer them to all who need plumbing.

Review 115 (2018-08-07 - Rating: 5)
We are so thankful for the professional and highly ethical services and care we received from our technician, Kieth Herzog at Mr. Rooter. Our hot water heater was ready to go....Kieth came out to perform the inspection and he was very courteous and patient explaining in detail what was needed to get the job done right. We live in an older home we had purchased from an investor that had been a long time rental and we were not aware of the substandard and potentially dangerous situation we had been living with until Mr. Herzog came and performed a thorough inspection. Our job wasnt a simple matter of replacing the water heater, there were a few other things that needed to be done to have the new unit properly installed. Sadly, the job was sorely out of our budget, so Kieth Herzog bent over backwards working for us for every possible discount off the original estimate that he could so we could better afford Mr. Rooters expert services and he succeeded! If not for Kieths above and beyond efforts, we would not have been able to enjoy the peace of mind we now have. We very highly recommend Kieth Herzog and Mr. Rooter Plumbing! Its so refreshing to work with professionals that exemplify honesty, integrity and sincere care for their customers!

Review 116 (2022-07-15 - Rating: 5)
Excellent service as always. Mr rooter has completed multiple projects in our commercial properties and always stands behind their work and always does the best work at an exceptional price.

Review 117 (2016-12-08 - Rating: 5)
Paul was professional, knowledgable and very efficient - thank you for a job well done! Would definitely recommend Mr. Rooter if you find yourself in need of plumbing services - they are prompt, skilled and will ensure the job is done right.

Review 118 (2019-12-10 - Rating: 5)
I called Mr Rooter for a Sewer roots cleaning service. They sent their technician, Trenton, he took care of the problem, in no time, he clean everything like it never happen. 🙂 professional, friendly, affordable and clean service. Mr Rooter will be our Plumbing company from now on.👍🏻

Review 119 (2018-08-30 - Rating: 5)
I called Mr Rooter this morning and by 12pm they not only came out but took care of the clogged kitchen sink too!! and gave me some estimates regarding other issues that could be problems in the future. I very much appreciate Austin Rodgers’ customer service! Would highly recommended Austin and this company! Thank you!

Review 120 (2020-10-15 - Rating: 5)
I was extremely satisfied with the service I received. They responded quickly and Luis was very good at communicating the entire time letting me know what he was doing and why. Not sure about pricing since I had nothing to compare it to but it seemed reasonable.

Review 121 (2019-05-10 - Rating: 5)
They got to my home very quickly and service was great. Although a bit pricey - they are worth it as the guys actually did a few more things than was required. They were both very professional and honest. Will use them again!

Review 122 (2017-06-10 - Rating: 5)
Awesome service!! Even threw in some extra work on some initially unnoticed issues for free. About $400 cheaper for the same work vs Stirling Plumbing. They did all the work in one day, literally, 8AM to 8PM plus two hours the next day, while Stirling just did two things in the two hour time slot. The bathroom leak appeared to have bee happening for some time (had all the emergency valves replaced and not just the leaking one because none of them worked) and he helped get hooked up with the mold people and helped him make the initial insurance interactions a breeze

Review 123 (2024-12-01 - Rating: 5)
Responded very quickly and did a excellent job.

Review 124 (2017-07-08 - Rating: 5)
We have called Mr. Rooter several times to repair some plumbing issues. Keith H is the one we like most because he was always come on time and did his job on timely manner . He is very polite and knowledgeable in answering our questions.

Review 125 (2019-11-01 - Rating: 5)
They showed up as planned. Dan did a great job explaining what needed to be done and did a wonderful job. Was respectful of the home and cleaned up after himself. I would highly recommend them to anyone needing a plumber.

Review 126 (2020-05-21 - Rating: 5)
Another great experience with Mr. Rooter Plumbing. Tyler came out for our annual hot water heater flush and general maintenance check, everything went well, except our water pressure was showing a very low reading. Not only did Tyler and Joe, touch base on how to resolve this with the City of Scottsdale, they came back and re-read the meter, as well as rechecked some additional factors that might have been causing the low pressure. Tyler even offered to come back again to meet the City of Scottsdale rep.They found the source of the problem and blew out the pipe, clearing it out and our pressure was back to normal! Both Tyler and Joe really went above and beyond as usual to make sure our experience was nothing but 100%!!! No other business is comparable! Def recommend!!

Review 127 (2022-03-27 - Rating: 5)
Ken peterson took great care of us! We had a last minute plumbing disaster. He was able to repipe the entire house and went above and beyond. Thanks Ken and the Mr Rooter team 👍

Review 128 (2020-01-15 - Rating: 5)
Dan and his team were wonderful, polite, and perfect gentlemen. They complete the job fast and it was done right the first time. The problem had was a water line broke under the slab and had to be fixed quickly .Thank You.

Review 129 (2018-05-15 - Rating: 5)
We lost water pressure to both bathrooms and the kitchen. I called Mr Rooter after checking the My Guy Referral around 9am. Jill scheduled my appointment for 10-12 that same day, which was very nice. I wasnt expecting same day service. She also called back to let me know Keith was on his way at 10:30. Thanks Jill! Keith was not even here 5 minutes and knew what the problem was. His 1st question, do you have a water softner? I advised yes, but its not hooked up and not working. When I bought the house I was told this so I wasnt concerned. Keith shook his head and said it was hooked up to the water but not plugged in and running and because of this all the resin beads had filtered thru our house and plugged up the pipes. This was not an easy job to fix. Keith went to work rebuilding the insides of the 4 sinks, the 2 toilets, the 2 bathtubs and showers, he had to flush all the pipes to get all the resin beads out, had to put new parts on the water heater and flush the resin beads out of it. He also had to install a new water softener. He was here for several hours each of the 3 days he had to come out. Durring these times he was very professional, courteous, left no mess, and always had a friendly smile. I would definately recommend Keith and Mr Rooter. Job well done!

Review 130 (2021-10-12 - Rating: 5)
We had a great experience with Mr. Rooter. They came over almost immediately and fixed our plumbing leak. Thank you to Kevin, Joe, and Anthony.

Review 131 (2022-08-23 - Rating: 5)
Mr. Rooter responded very quickly. They summed up the problem and gave me more than one option for a solution. They let me know what was done and what to look for in the future.The job was completed professionally, and I am happy!

Review 132 (2021-01-12 - Rating: 5)
They were great! We called in the morning to have someone come look at our leaking kitchen faucet. They were able to get us in same day and replace the faucet same day also!

Review 133 (2019-11-26 - Rating: 4)
Parker came out, accurately assessed the problem in our laundry room, and repaired it beautifully. Would give five stars for the repair and customer care. However, the price was more than we had anticipated.

Review 134 (2017-02-08 - Rating: 5)
Eric came on a service call on Sunday to fix a pump extractor. This turned into a whole bunch of projects I needed to do, and some he discovered as we went along (leaks, etc).Eric was extremely knowledgeable and never gave up on a really challenging project - where three other plumbers did not want to go there. He got it to function until we can get parts that were discontinued.This guy did what it took and did an outstanding job. Thanks Eric!

Review 135 (2018-06-10 - Rating: 5)
Had a very difficult clog in my bathroom sink. Two different local plumbers had previously attempted to snake the drain by traditional methods but to no avail. They’d suggested opening the wall, possibly the floor, or hydrojetting the pipes of my older home as my next options. Ryan came on the weekend and to my relief was able to unclog the drain without any of those more expensive alternatives. He was very professional and was answered all my questions. Very glad I called Mr. Rooter!

Review 136 (2019-12-23 - Rating: 5)
Thank you so much for your quick response to help us replace our main water line just before the Christmas. A big shout to John Nguyen who was very polite and very knowledgeable in the whole process. He was there in time and he explained everything to my husband and I so we were very confident regarding the work that was to be completed. Also, a big thanks to Joe Bonomo for helping us with the rest of the project. All of you are awesome and I already recommend Mr Rooter Plumbing of Phoenix to my friends. Again, thank you soooooo much!!!!Blessings!!!

Review 137 (2021-07-29 - Rating: 5)
Colton was on time, courteous, knowledgeable and professional.Efficient - the work was done quickly, leaving the kitchen without a trace that he was even there. He is a great representative of the company!

Review 138 (2019-03-01 - Rating: 5)
Mr Rooter Plumbing has an amazing staff. Danny Try was the one that gave a quote and open the request service. He gave a very reasonable price and he was the one that remove the faucets, garbage disposal and the R.O system. Unfortunattely Dani had to go home to take care some personal issues and Dan Dein was the one that put my sink back and install new faucet, new garbage disposal and the R.O system. Both very professional, know what they are doing and very patient. Dan even said that my new faucet looks used. He commented twice and when he tested it, there was a hole in the cord. He patiently said: easy fix. Can you go to the store and get a new cord. He wait patiently and did an awesome job checking and re checking that there was no leaks. I recomend both Dan and Dany . Good job and thank you. Emi Peoria

Review 139 (2019-04-16 - Rating: 5)
Joseph came on time and was very knowledgeable about his job. He went through the houses plumbing and made suggestions on how to maintain and improve the plumbing. I would definitely use him again.

Review 140 (2022-09-16 - Rating: 5)
Tyrrell was veryPoliteProfessionalTimelyNeatExcellent JobWeve used their services before and woulmd highly recommend them for your plumbing needs.A++

Review 141 (2020-10-19 - Rating: 5)
This was one of the best service I had in a lone time. The serviceman was a professional and every since of the word keep up the good work. I am sorry about the last review it was all in correct. He did an excellent job.

Review 142 (2018-07-15 - Rating: 5)
Exceptional service! Timely, courteous, efficient and knowledgeable. Best service at a competitive price. Kieth, the technician that came to my home, great, and really knew what he was doing.

Review 143 (2022-12-20 - Rating: 5)
The gentleman who was here was every courteous, respective of property and got the job done. He explained what he was going to do and why, and afterwards explained the results in terms that were understandable to me. Very pleased.

Review 144 (2021-03-12 - Rating: 5)
Both Cris and Kieran were terrific. Professional and very personable. Will definitely call Mr. Rooter for any future plumbing needs...but yet hope there arent any. :-)

Review 145 (2020-11-02 - Rating: 4)
Bckup clog upstairs kitchen drain, need kitchen, now, tired of waiting & limited use. A Fri evening, already tried, good but no banana. Joint decision to call. Kenny at door, on time, booties, mask & tablet in hand. Discuss & diagnosis, cost est to cable clean, included My Guy discount, accepted. Ken got to work. Bout 45mins the H2O was flowing again, & Ken packed up. Rooter will f/up line camera ck, part of job cost, to show line condition, clear or other potential issue. Theyll return Free if it happens again.

Review 146 (2022-06-30 - Rating: 5)
Agent arrived promptly and walked through all issues. They were transparent with the cost of all services and completed multiple repairs and installs in a short period of time. Will use again.

Review 147 (2017-11-24 - Rating: 5)
We called the day after Thanksgiving. We had a clogged main drain. One place we called didnt want to be bothered said they would have to charge extra for holiday weekend. So we called Mr Roofer and Rafael #245 was out in 15 minutes and within an hour the drain was cleared. He gave us alot of tips. Took his time explaining and showed us pictures of inside our drains. Very helpful and courteous. Got his business card cause we will definately call him again for any future problems and to tell our friends about.

Review 148 (2024-11-01 - Rating: 5)
Response was great - sink was installed right away. Very satisfied!

Review 149 (2020-06-01 - Rating: 5)
We called Mr. Rooter Plumbing early Sunday morning, for a clogged toilet, and Parker showed up within 1/2 hour. We give him an A++ rating for being efficient, professional, and friendly‼️

Review 150 (2023-05-05 - Rating: 5)
Installed a water softener. Worked with me on time, and payment. Great bunch of people, from the person on the phone to the tech that performed the work.

Review 151 (2020-08-21 - Rating: 5)
Always responsive to request for service. Technicians very professional, courteous and thorough. Most recent experience with technician Parker Johnson was excellent. Highly recommended.

Review 152 (2018-04-14 - Rating: 5)
Prompt, isnt even the right word. The lady on the phone said 60 to 90 minutes and he was here in 10! Aside from being extremely knowledgeable, I wasnt even charged for the service call because it was something easy and didnt require work. So I bought a half gallon of their drain cleaner to make it worth his while. Thanks Dave in mesa, az for the great service! If i have ro callyou guys again I want Dave!

Review 153 (2024-04-25 - Rating: 5)
Nathan & Joe were fabulous ! Explained everything... would highly recommend !

Review 154 (2021-12-17 - Rating: 5)
I am very new to Mr. Rooter, but I have found them to be very fair priced, took care of my issues in a timely manner and were very polite and easy to talk to. No massive explanations just to the point.

Review 155 (2023-12-23 - Rating: 5)
Amazing service. Great communication. And the work was done with skill, urgency, and quality

Review 156 (2022-12-24 - Rating: 5)
Sam was super. He swiftly and professionally repaired the toilet in record time which saved our Christmas! You couldnt ask for more! Thank you!

Review 157 (2023-03-31 - Rating: 5)
The serviceman arrived quickly and advised what was being done and what additionally needed to be done. He was very courteous and professional.

Review 158 (2019-05-13 - Rating: 5)
I had some rust on a tub which I thought was related to pipes but Dave came out and said it wasnt the pipes but it was related to the bathtub rusting. He offered what type of company can fix the rust but he also he also offered some suggestions to DYI on the cheap too. I wouldnt have known otherwise and its really refreshing to work with a company thats trustworthy. They even came out without a service charge. This company is on my virtual roladex when I have a true plumbing issue.

Review 159 (2022-07-24 - Rating: 5)
I appreciated that they did everything to make sure I was satisfied with service. Confident in their work/ expertise & feel like I will use them again in the future if services are needed.

Review 160 (2017-12-24 - Rating: 5)
Situation: Day before Christmas Eve. Both kids home from college. I get home from dropping dog off at groomer and as I close the car door, I hear water dripping in the garage section with the water heater. Yup - water heater dead and leaking. I call one company, they can be out tomorrrow. I call Mr Rooter. They will have someone at the house in an hour! Yes!! Dan Dein shows up in 55 minutes! Problem diagnosed, measurements taken, price agreed on in 15 minutes. Dan Dein has the entire job complete in 3 hours from show up to driving away. I have hot water in less then 45 mins. Thank you and Merry Christmas!!

Review 161 (2016-12-27 - Rating: 5)
The work resulted in a cleared sewer line. Good. The technician (Steve) was pleasant to talk to. Good. I understood someone with a camera would be coming later to inspect the line, but I havent seen or heard from this person (perhaps it occurred when I wasnt home...?).

Review 162 (2020-06-17 - Rating: 5)
On time, efficient, respectful. Dan Dein did a great job! I would recommend him for any plumbing needs. I would ask for Dan again if I had a plumbing project.

Review 163 (2023-02-22 - Rating: 5)
Parker was amazing, Very polite, nice, and he solve the problem, he is a perfectionist. Left everything clean, garbage disposal working very well.

Review 164 (2022-07-24 - Rating: 5)
This company was great. They did the job quickly and professionally. The workers were very respectful. The clean up was wonderful. I would recommend this company to anyone.

Review 165 (2018-02-08 - Rating: 5)
Our Tech Keith Herzog was very professional as he explained to my wife and I the cause of the water leak and what will be needed to correct the problem. I will highly recommend Mr. Rotor Plumbing to anyone needing a plumber.

Review 166 (2023-02-27 - Rating: 5)
Checked for water damage changed toilets in both bathrooms checked elements and flushed the water heater. Connected me to the people to fix the water damage. And referred an AC technician. He advised me on my water pressure and future maintenance.

Review 167 (2022-06-27 - Rating: 4)
Ive used Mr Rooter since 2017, they are fast, attentive and reliable!Would recommend them to anyone looking for a rock solid company!

Review 168 (2017-09-07 - Rating: 5)
Mr. Rooter staff were quick to respond, knowledgeable, and hard working. The failed grease trap and deteriorated piping were replaced within cost and time estimates. Call them first.

Review 169 (2019-04-03 - Rating: 5)
Amazing great customer service. Dan went above and beyond to replace our kitchen garbage disposal. He even flushed our hot water heater. Always trust the people at Mr. Rooter. 👍😁

Review 170 (2020-08-26 - Rating: 5)
Service was quick and polite. and the techs worked very hard to make sure I had a replacement water heater within twenty four hours.

Review 171 (2023-04-18 - Rating: 5)
Cameron was PERFECT!!!If you are able I would very much like toHave him text or call me. Thank you

Review 172 (2019-12-09 - Rating: 5)
Our Plumber EZ, was very friendly and professional. He showed us exactly what the issue was and took care of it. Highly recommend

Review 173 (2024-06-06 - Rating: 5)
Ken was very kind and friendly. Very informative and helpful.

Review 174 (2020-05-01 - Rating: 5)
The man that came to work on our water leak was fabulous, helpful, professional and a very hard worker.We had a very successful experience with Mr. Rooter.

Review 175 (2022-07-24 - Rating: 5)
Parker did an outstanding job diagnosing and resolving the problem. Professional and friendly. Joe Bonomo always helpful and solution driven.

Review 176 (2020-10-29 - Rating: 5)
Honest and professional plumbers, less expensive than others Ive used in the past. Egzon is a great technician and is a pleasure to work with.

Review 177 (2018-10-29 - Rating: 5)
On time service. They were there when they said they would be. They worked pretty much non stop and didnt get in my way of my other home activities. They were polite and courteous. My bathroom is looking good.

Review 178 (2017-02-04 - Rating: 5)
Its always tough balancing, can I do this myself? Vs. having someone do it for you. What I didnt realize was that not only would someone come do the work but would walk me through the how and why of the process so I felt more confident in the value provided. I would recommend mr. Rooter if thats the level of experience youre looking for.

Review 179 (2017-08-02 - Rating: 5)
Patrick was so friendly and easy to work with. He provided fast and careful service and I will definitely be going back to him the next time I need services.