Rainforest Plumbing & Air

Photo of Rainforest Plumbing & Air

Located in Mesa, Arizona

Address: 1837 N Rosemont, Mesa, AZ 85205, United States

Phone: +1 480-359-4513

Rating: 4.7

Services

  • Identifies as Latino-owned
  • Identifies as women-owned
  • On-site services
  • Online estimates
  • Language assistance
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Repair services
  • LGBTQ+ friendly
  • Appointment required
  • Credit cards
  • NFC mobile payments
  • Credit cards

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Air conditioning system supplier
  • Air duct cleaning service
  • Drainage service
  • Heating contractor
  • Heating equipment supplier
  • HVAC contractor
  • Water works

Photos

Comments

  • Review 1 (2024-07-26 - Rating: 5)

    Thanks Zach and Nikki @ Rainforest Plumbing! They did an amazing job scheduling and performing two new toilet and a fancy new kitchen faucet install same day! Quality work and professional team. They came as a recommendation from my realtor and I will be calling for any other plumbing needs!

  • Review 2 (2024-07-26 - Rating: 5)

    Im a realtor, investor and property manager and I own 11 apartment buildings with 49 apartment units. Bruce and Sebastian came out and did an excellent job on installing a new 2-ton split system and getting our tenant taken care of so they can have cold air. Bruce and Sebastian were super knowledgeable, friendly. after install they checked the system for any leaks and made sure that it was running an operational before they left

  • Review 3 (2024-11-27 - Rating: 5)

    I recently had the pleasure of working with Cari from Rainforest Plumbing & Air, and I can confidently say he exceeded all my expectations. From start to finish, his professionalism, knowledge, and genuine care for customer satisfaction shined through.Cari was incredibly thorough in explaining every detail of the service, ensuring I understood the process and felt confident moving forward. His friendly demeanor made the entire experience stress-free, and it’s clear he genuinely loves helping his customers.Rainforest Plumbing & Air is fortunate to have someone as dedicated and hardworking as Cari on their team. If you’re looking for top-notch service and someone who truly cares about getting the job done right, I highly recommend requesting Cari. You won’t be disappointed!Thank you, Cari, for going above and beyond—you’ve earned a lifelong customer!

  • Review 4 (2024-08-02 - Rating: 5)

    Huge thank you to Rainforest! Everyone we dealt with was kind and knowledgeable! Ebbie was great-super nice guy! Our installer Andy (and his worker) did a great job! Then we had Eric (technician) come out to help finish up the job and he was great! He went above and beyond and got everything working properly! Even the office staff are kind and helpful! Thanks again!

  • Review 5 (2024-12-31 - Rating: 5)

    Josh was a professional, customer service representative. He was on time and informative of all necessary work that needed done. Rainforest plumbing is the only company that called me back when I needed help. Thank you Josh. I would highly recommend this company and use it for all my future needs.

  • Review 6 (2025-01-05 - Rating: 5)

    Rainforest came to my apartment to work on an urgent slab leak. They had to have worked almost 24 hours straight. SUPER respectful, super kind, and resolved the issue like it was no problem, not one complaint. Major respect to the team over there. If you need anything, these guys can do it and do it well

  • Review 7 (2025-01-06 - Rating: 5)

    Gennaro was excellent. Within a few hours of calling he was out and thinks he found the problem. He was informative explaining the issue as well. As always Rainforest has been fantastic in their service!

  • Review 8 (2024-11-04 - Rating: 5)

    I am a Community Manager on was on call this past weekend. We had a major line break at one of our associations, leaving 7 homes without water. I called Rainforest. I have ALWAYS had my emergency calls answered by Rainforest the first time I call. Cari was the tech assigned to this matter, along with Jamal. They did an AMAZING job! Cari contacted me when en route, when he got to the property, when he had questions and when the job was completed. He also sent before and after photos! They were on property for hours/ overnight to make sure the issue was resolved. I am so thankful for their hard work and excellent communication! I recommend them to any management company/ property manager. Thank you Cari and Jamal!

  • Review 9 (2024-12-04 - Rating: 5)

    I want to shout out Xavier for his outstanding service , great communication and professionalism. He went up and beyond to help not only me but resident involved in leak by caring for her home as much as she does. This kind of generosity is hard to find and glad we got through this huge repair so peacefully. Thanks again for helping us get through it and do a great repair at the same time !!!

  • Review 10 (2024-11-21 - Rating: 5)

    My husband and I recently had the pleasure of working with Mario and I couldn’t be more impressed. He arrived promptly was extremely polite, and took his time to fix our problem. His kindness and professionalism truly stood out, making an otherwise stressful situation much easier. I highly recommend Mario for anyone in need of reliable and friendly plumbing services!

  • Review 11 (2024-08-16 - Rating: 5)

    What a phenomenal experience working with everyone involved! We had issues with our AC unit and Axel (hes the best!) came quickly to check it out. He was knowledgeable, upfront and extremely helpful walking me through the options. I had my AC back up and running quickly! All the staff involved were professional and kind...Id recommend and use again in a heartbeat!

  • Review 12 (2024-12-27 - Rating: 5)

    Water heater went out early this morning. Called Rainforest Plumbing right away and they had a new water heater installed by 10:30 am. Couldnt ask for better service. Gennaro gave us quick and very professional service.

  • Review 13 (2024-12-29 - Rating: 5)

    Xavier came in to our home and fixed everything perfectly. We really appreciated his help fixing our sinks and both of our showers. Would definitely recommend to anybody.

  • Review 14 (2024-10-25 - Rating: 5)

    Our water heater broke at 5:00 am and Rainforest installed a new one that very same day. They were professional and timely, and we were very impressed with the excellent customer service we received. James Y, the technician, did a great job! I would highly recommend Rainforest for any of your plumbing needs!

  • Review 15 (2024-09-18 - Rating: 5)

    This is the third time I’ve used Rainforest.Their team is very professional and easy to work with. Scheduling is easy and they have great people who know their stuff.James was punctual and really worked hard to get our drain cleared. I mean, he really had to pull out every trick. We had a really strange situation with a couple pipes that made things difficult but kept going until he had things flowing.He quoted us some additional repairs and explained exactly what they entail, which was helpful. He also didn’t pressure us to do those additional things immediately but kept working to solve the original issue.In my experience, Rainforest is a bit on the expensive side but not unreasonable, Their professionalism, equipment, and experienced team make it worth it, IMO.Good job!

  • Review 16 (2024-11-21 - Rating: 5)

    Our technician, Xavier, sets the standard for expertise, professionalism and customer service. He installed a smart home water monitoring and leak detection system and thoroughly answered all our questions throughout the entire process. If there were more than five stars as an option, we would give that rating!

  • Review 17 (2024-06-12 - Rating: 5)

    We had an excellent experience with this company. They did the job promptly and with great care of our property. The cost was reasonable. They fully explained exactly what they would do and answered all of our questions. The technicians were Ebbe, Daniel and Aaron. Friendly, respectful and a pleasure to do business with. Thank you Rainforest!

  • Review 18 (2024-10-23 - Rating: 5)

    Great service, even better people. My AC unit went out on a Friday, and I had a new unit installed and will be working by Monday. From the people in the office to the technicians, it was a positive experience throughout. Sheri in the office was always available, answering my questions, and giving me updates along the way. Joshua came out to diagnose the issue and was very professional, giving me multiple options to move forward with. The installation went smoothly, and they came back the next day to perform the duct cleaning. Eric finished the job in no time and even answered a few other questions I had that were unrelated :) I had a small plumbing issue a couple weeks after (talk about timing) and they fixed it same day. I cant say enough about the entire Rainforest team. Id highly recommend them for any of HVAC or plumbing needs!

  • Review 19 (2024-09-18 - Rating: 5)

    Came out within 15 mins of being called at 10pm!! Xavier was amazing! Fast, efficient, and friendly! Will always call Rainforest in the future.

  • Review 20 (2024-09-27 - Rating: 5)

    I work at a property and we use rainforest as one of our vendors for AC and they’ve been nothing but amazing. They’re always out same day or next day and always have our residents happy with a fixed AC same day. I live on site and unfortunately my AC went out and we called them this morning and of course they we’re here a few hours later. Diego is the technician I had looking at my AC unit and he spent a good amount of time really trying to find the issue, very nice guy, professional and would definitely recommend! Unfortunately the issue was bigger than expected and hoped for so they will be back tomorrow to finish it!

  • Review 21 (2024-10-07 - Rating: 5)

    Awesome job done by Mario and Edwin! They came and diagnosed the issue quickly and fixed it in a timely manner. They were very respectful of my home and cleaned up nicely when they were finished. If you have any plumbing issues these are your guys!

  • Review 22 (2024-09-12 - Rating: 5)

    I called Rainforest Plumbing & Air, Mesa, AZ to have a new shower head and new faucet installed. The tech, Cari C., came out to assess the situation. He ordered the parts and let me know what was going on each step of the way. He went to install the shower head and called me to make me aware of potential install issues. Luckily, there were no big install issues, but he cleaned out the existing plumbing in the wall to allow for maximum water pressure. He sent me videos, pictures, and called me to make me aware of what was going on. He was very efficient and very fair with his pricing and even cut me a break with pricing as all of the parts were not in as promised.I really appreciate Cari and his work ethic. He was on time, efficient, fair, thorough, and did a great job finding and fixing the issues we were having.I am very impressed with Cari and Rainforest Plumbing & Air.

  • Review 23 (2024-11-22 - Rating: 5)

    James did an outstanding installation of our reverse osmosis system! He has high inner work standards, inter relates well with people, and is a delightful person to meet. He is a great representative for your company

  • Review 24 (2024-12-28 - Rating: 5)

    Michael Sheridan did a excellent job, very easy to work with. Office staff is very professional and also easy to work with. Will be using there services in the future

  • Review 25 (2024-10-01 - Rating: 5)

    I had Rainforest Plumbing replace my water heater yesterday, their people arriving on time. Their two technicians, John and his assistant Damien, worked all afternoon in my garage where the temperature was at least 115. They were easy to talk with in discussing repair/replace options. They replaced the almost-20-year-old heater with a new one, with new fittings, upgrading it to new construction standards so it will pass an inspection if I sell my house. When finished, they gave me some tips on preventive care and hauled the old heater away. I am very pleased with their work. This is the second time Rainforest has helped me and I will call them again.

  • Review 26 (2024-10-30 - Rating: 5)

    James was very professional and helpful with my repair and all the issues. He did an excellent job and definitely will be using them in the future. I highly recommend this company for your plumbing needs. Thank you James, you did an awesome job.

  • Review 27 (2024-12-03 - Rating: 5)

    Rainforest plumbing was very responsive to my request for dryer vent cleaning. Dan did an awesome job! He and his helper (I forgot his name) were friendly and personable, as well as totally competent!

  • Review 28 (2024-05-16 - Rating: 5)

    I contacted rainforest, plumbing and air to schedule an estimate for repairs to my evaporative cooler. Alex came out the same day and we discussed the maintenance and repairs needed. Alex took the time to explain a maintenance plan that rainforest has that would be quite beneficial to me. He was friendly, knowledgeable, and quite respectful of my situation after hearing the benefits, I opted for the service plan that rainforest has available, and I am sure I will be quite satisfied with their service. again, Alex was quite knowledgeable and answered all of my concerns in a very professional manner Florida

  • Review 29 (2024-11-12 - Rating: 5)

    Outstanding Customer Service. Very knowledgeable technicians. Prompt service. Great results. I use them all the time for my rental property in Phoenix while living in Los Angeles.

  • Review 30 (2024-12-02 - Rating: 5)

    Ive known Mario Casias for awhile now and have been helping him at Reece Plumbing Supply. He is always very friendly, professional and a down-to-Earth guy. Ive been very impressed with the quality of employees from Rainforest. Would recommend

  • Review 31 (2024-09-20 - Rating: 5)

    It was a pleasure having Mario Casias and his partner Joe Mooney complete my leak that turned into an all day long job in the heat. They were Very knowledgeable and friendly explained everything they were doing and completed the job wonderfully they cleaned up the area after they finished. Would highly recommend them and the company very satisfied.

  • Review 32 (2024-12-30 - Rating: 4)

    Joshua was awesome. He was informative and did excellent work. Braintree and Joshua responded within the timeframe given and did great work. Will definitely use them again!!

  • Review 33 (2024-08-08 - Rating: 5)

    Called Rainforest last night for emergency AC services. Bruce was able to make it out same day and he was phenomenal! He was polite, honest, and friendly, and we will definitely contact him when we are ready to replace the unit! Thanks again for your time, insight, and advice! Appreciate you making the midnight service call!Update: Karlo and Aaron did a PHENOMENAL job installing a new AC today. Im so pleased with their work and would definitely use Rainforest again!! Thank you!

  • Review 34 (2024-07-27 - Rating: 5)

    My technician, Xavier P. was excellent. Great communication on when he would arrive (nice especially on a Saturday morning)! Professional, courteous, and clean! He found my leak quickly, explained next steps, and completed the repair. I recommend this company and appreciate Xavier!

  • Review 35 (2024-10-07 - Rating: 5)

    Mario was respectful and knowledgeable. A capable master tradesmen who patiently explained what was discovered. He tracked and repaired the leak. A calcified brass fitting on a copper pipe sans the shut-off lever that had cracked the water hose to the refrigerator. We were valued and heard. What pleasant experience.

  • Review 36 (2024-12-17 - Rating: 5)

    Joshua Biskup was very professional and informational. He explained what he was doing and worked in a clean and timely manner. I would definitely recommend rainforest services and will use them again if ever needed at my home. Definitely deserves a pat on the back

  • Review 37 (2024-11-23 - Rating: 5)

    JR was amazing and came in clutch when we had an emergency at one of our job sites in the middle of the night. He kept me informed the entire time and was very professional. Thank you, JR!

  • Review 38 (2024-09-17 - Rating: 5)

    Highly recommend- I’d give more stars if it was an option! Not only the company but the techs we had come out; Cesar and Donny were exceptional! After months of headache and issues with previous AC company we finally called Rainforest - they were out within an hour of calling them - both the techs were extremely knowledgeable about the units their job and what the company has to offer. . just the first 10 min of talking about the issues I was confident they were going to solve the problem we were having having- which they did that and more.I was very impressed. They were professional and worked quick and efficient. They answered all my questions and concerns (I had a lot) and explained anything I asked about. We will definitely be using them for all future needs and would recommend them to anyone who asks.

  • Review 39 (2024-12-05 - Rating: 5)

    Huge shout out to Eugene!! He was amazing!! He worked very efficiently and cleaned up 100% afterwards. Rainforest is my go to company for all things plumbing and a/c related ALWAYS!!

  • Review 40 (2024-07-25 - Rating: 5)

    John and James were awesome!!!! They came same day in the 114 degree heat, cleaned my main line for a price no other company even came close to, and now I can use my toilets and bathtubs again. VERY grateful for their hard work, communication, and response time, they were very professional. Rainforest will absolutely be getting all my referral business and personal business in the future!

  • Review 41 (2024-10-18 - Rating: 5)

    We had an item that needed attention late in the evening, made a call to Rainforest Plumbing & Air and they were out the next morning. In a matter of minutes, they were able to diagnose the issue, offer a solution and took care of all the work. We will definitely be using Rainforest Plumbing & Air from here on out!

  • Review 42 (2024-12-03 - Rating: 5)

    Mario Casias did a great job. Very polite, friendly, efficient and professional. Pleasure to have him here at our place of business. Thank you very much.

  • Review 43 (2024-07-31 - Rating: 5)

    Great experience with Rainforest. They came out and assessed the situation quickly and professionally. Fixed a minor problem at no cost and eventually replaced our water heater when it was shown to need replacing. The plumber John was great at communicating and did an excellent job explaining the situation and our options. Will definitely plan on using Rainforest in the future.

  • Review 44 (2024-12-04 - Rating: 5)

    Experts! Great service from knowledgeable technicians. Ray and Chris were both exceptional in their troubleshooting skills! I had confidence in their evaluation and service.

  • Review 45 (2024-09-16 - Rating: 5)

    Xavier is the best! every time Ie needed help in my apartment and they called out Rainforest, I was luck enough to get Xavier as the guy to get the job DONE!! He kills it EVERY time and does an amazing job! Has awesome communication skills as well!! Thank you!!

  • Review 46 (2024-08-07 - Rating: 5)

    James did a fantastic job of fixing a project that we originally tried to take on ourselves- replacing a bathroom faucet. He pointed out another issue that needed to be addressed. I trusted him and his advice. And to top it off - he was an all around really nice person. Highly recommend James and Rainforest Plumbing.

  • Review 47 (2024-08-12 - Rating: 5)

    I’ve been dealing with Amos for over a year now. He’s been an upbeat presence and a quality plumber. Very knowledgeable, and makes sure the job is done to the upmost satisfaction. Definitely recommend him and the team at Rainforest!

  • Review 48 (2024-10-30 - Rating: 5)

    Joshua was very professional and efficient. Did a great job on my AC issue and explained what the problem was and what he did to repair.. I was very impressed with him.

  • Review 49 (2024-12-16 - Rating: 5)

    Technician Joshua Biskup was very helpful and informative including talking through other concerns and possible future renovations with plumbing. He was quickly able to fix the blocked line issue with the lowest level of equipment needed but recommended next steps if other problems arise.

  • Review 50 (2024-12-11 - Rating: 5)

    Josh, Andy and JB with Rain forest plumbing did a good job in getting HVAC up and running. I am still observing the performance of the unit. Buy so far it has been performing excellently well.

  • Review 51 (2024-07-24 - Rating: 5)

    John from Rain Forest plumbing was outstanding. Was very communicative throughout the whole process. He had a great positive attitude and really enjoyed his work. I would recommend him anytime

  • Review 52 (2024-07-24 - Rating: 5)

    Our ac went out during the night and after calling around we got in touch with Rainforest and they were so transparent and easy to work with. They came out within 2 hours to help us! Eric was super cool and showed me what the issue was and repaired it immediately! I cannot recommend this company enough!

  • Review 53 (2024-11-28 - Rating: 5)

    Rainforest is always our go to for any plumbing needs! Mario C and Berry S were fantastic, worked fast and efficient. Vadym B is also a great one!

  • Review 54 (2024-10-12 - Rating: 5)

    10/10/24 Very impressed with service tech John Akamine. Hes personable, friendly, knowledgeable and honest. Appreciated his detailed explanations. Hes a valuable asset to your company and youre so fortunate to have him.

  • Review 55 (2024-12-06 - Rating: 5)

    I want to thank Edwin for always being available and incredibly professional with all of our plumbing needs, day or night. I wholeheartedly recommend Rainforest Plumbing, and especially Edwin, for any plumbing job!

  • Review 56 (2024-07-18 - Rating: 5)

    We first called Rainforest for our AC when a microburst fried it with a power surge. It was about midnight and they had someone out early the next morning. They did a great job and no hard selling. Super friendly servicemen. Today it was 110 and our AC stopped blowing cold. Called and Eric came by a few hours later. He was friendly and was able to fix the problem quickly and efficient. We have been very happy with our service.

  • Review 57 (2024-09-10 - Rating: 5)

    Josh is an outstanding technician. My AC went out yesterday. He called me almost immediately stating hes on his way. He walked me through everything from the time he called me to the time he fixed my AC. I believe the whole process took just over an hour from The initial phone call to fixing the AC. Thank you

  • Review 58 (2024-06-29 - Rating: 5)

    Axel was amazing he did a great job on my A/C unit! He came out early and got the unit back up and running quickly. He is very knowledgeable at his craft and good at explaining things in a way a customer can understand. The pricing was fair and and he was very friendly. I definitely would recommend Rain forests!

  • Review 59 (2024-08-18 - Rating: 5)

    Woke up at 5am to the house feeling hot and already 82 when we keep it set to 76. Immediately starting calling around to try to get same day service as I have dogs and kids and can’t not have AC in the middle of the summer in AZ. Rainforest Plumbing and Air was the first company that responded and said they could be out between 9-1 that same day! Joshua Perez showed up around 9:30 I believe and already knew what the issue was. The capacitor went out, he swapped it out and the AC started blowing cold air again. Highly recommend Joshua and Rainforest for anyone needing quick and quality service!

  • Review 60 (2024-08-17 - Rating: 5)

    Matt was extremely patient and very deductive when it came to figuring out our issue. Once he realized what the problem was, he got it finished up in a timely and professional manner. Very pleased with his work.

  • Review 61 (2024-07-25 - Rating: 5)

    There is a reason why they have almost 5 stars with 1300 reviews. Mario and J were very professional and got the job done quickly. They even gave my 16 year old some insight on working as a plumber, which made him very interested. I will 100% be calling them again if I need assistance!

  • Review 62 (2024-07-27 - Rating: 5)

    My AC went out in the night. I called Rainforest 1st thing Sat morning and got a hold of Kate who was friendly professional and speedy. She quickly dispatched Axel who was the most friendly tech Ive ever had from any company. He also worked very quickly and efficiently. He figured out in 5mins it was a quick cheap fix and he had the part on his truck. I doubt he was here 20mins before we had cool air again. 10/10

  • Review 63 (2024-09-17 - Rating: 5)

    Had in issue with a clogged toilet and my apartment complex used Rainforest. Mario helped us and was friendly, professional, and very thorough. Pulled out tree roots that were the cause and cleaned everything up and even fully cleaned and disinfected the floors in the bathroom. Top level service from Mario and Rainforest!

  • Review 64 (2024-09-14 - Rating: 5)

    James did a great job with our plumbing issue. Our problem was complex but he persevered to the end. He was able to fix it correctly and neatly and was pleasant to work with.

  • Review 65 (2024-07-24 - Rating: 5)

    Great service done in our bathrooms by Edwin, Alex and Dustin fixing a complex hot water pipe leak. Very appreciative of their professionalism, attention to detail, explaining the work that was being done, clean up and staying late to finish the job completely!

  • Review 66 (2024-07-20 - Rating: 5)

    Contacted Rainforest about getting sewer pipe under house slab scoped to see the condition of the 46 year old plumbing (built in 1968). The office was great to work with and able to get the job scheduled quickly. Adam, the tech showed up right on time, prepared the equipment to scope from the roof vent because no cleanout is known to exist on this older home. Adam went back and forth between main vent pipe at beginning of run and the smaller vent pipe in the kitchen area in the middle of the run. The plumbing needs a service to fully clear out the run but Adam was able to get a single video of the whole pipe for preliminary review. Waiting on Rainforest to schedule a cable and clear service. Thanks Rainforest!!!

  • Review 67 (2024-07-27 - Rating: 5)

    The tech we had was very thorough and did an excellent job in addressing the issues weve had. We still have some issues to address and are looking forward to Niyaz returning to address our PM needs in the future. I would not hesitate to recommend him or Rainforest to others for their HVAC needs.

  • Review 68 (2024-07-06 - Rating: 5)

    My AC stopped working at 9:30 on a Friday night. I called all of the 24 hour emergency AC companies, none called back like they said they would or could come out 😡 Rainforest was the last company I called, and they committed to coming out that night to help me and fix my AC!! Their tech (John) got here at 1am and got my AC running again!(plus he was a super nice, personable guy) What a huge relief!! It doesnt take long for the house to heat up here in the Valley, and I was super worried about my two 15 year old dogs and how they were handling the heat!! Rainforest was the last one I called last night, but will be the first one I call next time!!

  • Review 69 (2024-12-09 - Rating: 5)

    Dustin and the team at Rainforest do whatever is needed to get the job done right, Dustin has many times made a effort to stay as long as needed on all repairs. Let me just say if things go wrong Dustin is there to make sure done right and better than when he arrived.Thank you Dustin and Team RainforestCityscapeAnother win for service at CityScape, Amos is super to deal with and came out and addressed a major drainline with skill and effort!!! ThksEricIs another star at RF, my tenants have nothing but good things to say when he provides service.Thanks D

  • Review 70 (2024-08-06 - Rating: 5)

    Axel, was very friendly and knowledgeable. He not only fixed my issue with my AC unit, he provided me with information on replacing my AC to a newer unit. He also arrived in a timely manner and I would like to be able to request him when I decide to replace my unit. Thank you.

  • Review 71 (2024-07-23 - Rating: 5)

    Rainforest worked with a very tight time frame. Zach arrived on time and fully prepared for this job.He was pleasant, answered all my questions, and got the valve in so quickly!!He also explained why replacing the floor of my cabinet was important.He wasted no time and was an excellent example of a plumbing expert.Thank you so much, Zach and Rainforest!!

  • Review 72 (2024-07-18 - Rating: 5)

    I had water under my kitchen sink and Xavier came out and determined it was the faucet that was leaking. He went to have lunch while I ran to Home Depot to purchase a replacement and then he returned and installed it for me. No more leak! Xavier was great to work with!

  • Review 73 (2024-07-11 - Rating: 5)

    Our A/C went out after a long trip out of town in the middle of 115° temps in July. They had us on the schedule first thing in the morning. Everyone we talked to over the phone was so nice. Our technician, Eric was so kind, on time, very informative on the issue, fixed everything quickly. We just found our go to A/C and plumbing company! (We could’ve paid more to have them come over night but we decided not to since we had a place to escape to for the night)

  • Review 74 (2024-08-23 - Rating: 5)

    Thank you, everyone At Rainforest Plumbing and Air. We are so grateful for the excellent service you provide. Everyone we encounter is courteous, friendly, knowledgeable, and always willing to go the extra mile to accommodate our needs.

  • Review 75 (2024-08-02 - Rating: 5)

    This was a plumbing job at my home. John was fantastic. He introduced himself, took a look at the problem, explained to me what was wrong and what he was going to do to fix it, and got right to work. Im going to have another repair at the beginning of the year and Im going to request him specifically.

  • Review 76 (2024-07-14 - Rating: 5)

    Our A/C stopped working on Saturday afternoon, in the middle of summer. After speaking with Rainforest, they sent out Bruce within a couple hours. Bruce did an excellent job! Bruce was very friendly and even took the time to educate me on A/C maintenance. I strongly recommend Rainforest Plumbing and Air!

  • Review 77 (2024-11-12 - Rating: 5)

    Silas is a very nice person he attended too my needs I am very happy with the service I received. I will definitely use him again.

  • Review 78 (2024-12-23 - Rating: 5)

    Ray bubnys from rainforest is top notch .im maintenance supervisor here for 130 apts so we used many different plumbers before .im going to request ray everytime from now on .excellent work and very nice! thanks ray

  • Review 79 (2024-07-26 - Rating: 5)

    Our AC was really old and we needed a new one! Cesar Perez was incredible. Talked us through everything when we had questions and he was super friendly! Thank you so much we appreciate you!

  • Review 80 (2024-09-06 - Rating: 5)

    Zach from Rainforest plumbing was just wonderful. He outs a very nice and professional man. He was able to give us a substantial discount. If needed we will use him again!!

  • Review 81 (2024-08-23 - Rating: 5)

    I had a few issues with my AC and it was fixed within a day! I spoke with Ebbie who was friendly and helped me to get out of the heat asap. The prices were reasonable and over all they were all great!

  • Review 82 (2024-11-01 - Rating: 5)

    Big thanks to Rainforest and tech Mario C. for coming out and rectifying draining issues with my home. The situation was assessed and resolved in a timely manner. Positive experience and would recommend!

  • Review 83 (2024-10-22 - Rating: 5)

    Amos from Rainforest is a plumbing genius! We had a very challenging project, and he came through with flying colors. Ten out of ten recommend!

  • Review 84 (2024-07-12 - Rating: 5)

    Jay was a great tech. He came out at roughly 1AM and finished up around 3AM. He handled everything in a timely fashion along with being personable.We are greatly appreciative of his work, transparency, and overall kindness.

  • Review 85 (2024-09-26 - Rating: 5)

    Great experience with Rainforest - they were professional and their bid didn’t overcharge like the others we received. Josh took great care of us - thank you!

  • Review 86 (2024-06-22 - Rating: 5)

    Eric came to the house at 10pm and fixed our AC capaciter in 10 min. and then gave us helpful tips on maintenance. He was very nice and knowledgeable. Everyone with whom I spoke at Rainforest were super friendly. Priced fairly for an after hours call.

  • Review 87 (2024-07-30 - Rating: 5)

    Mario came out on an emergency call.They had a little rough go of it, but the problems that they ran into, they took care of very quickly, and they managed to get the job done under budget and under time. So we were very thankful for that, very professional and courteous. Definitely will have him back out on site to handle more jobs for us!👍⭐️⭐️⭐️⭐️⭐️

  • Review 88 (2024-08-12 - Rating: 5)

    Amos is very knowledgeable really knows his stuff. Doesnt try to over charge for stuff you dont need done. Over all very hard working honest man. Rainforest has some really good plumbers that knows there stuff !!

  • Review 89 (2024-05-25 - Rating: 5)

    Had to have a new water heater installed in our condo. Matt V. did a great job. He was professional, fast, efficient, and when I had to move a couple pieces of furniture to make room for him to take out the old unit, he even went the extra mile and moved the furniture back for me when he was done! He reflects really well on Rainforest which is why weve used them a few times now for our plumbing & HVAC servicing needs.

  • Review 90 (2024-07-15 - Rating: 5)

    I had my AC unit installed by Bruce and one other gentleman. They made sure that I was informed every step of the way. Made sure everything was up to code, even when he had to make modifications to improve the transition from an outdated unit to the new one. He answered all my questions at the end regarding upkeep, maintenance, and all the perks that I received by getting the unit and working with Rainforest.

  • Review 91 (2019-10-09 - Rating: 5)

    I was not there physically during the installation. My tenant who lives at the premise dealt with the installer, Patrick Tiner, for the entire installation process. Per my tenant, he was very professional, polite and very knowledgeable in the field. He kept the premise very clean during the installation process. Since I was located remotely in another state, he was very nice to send me photos of before and after pictures of the HVAC system. Overall, I am very pleased with Rainforest Plumbing and Air. I would use them again in the future. I have attached some of the picture Patrick took and sent to me.

  • Review 92 (2024-11-25 - Rating: 5)

    Mario Casias is one of the guys I trust to come out and fixt the problem on my property I manage. He always works his butt off to get it done even if its 14 hours straight. He will do it.

  • Review 93 (2024-10-10 - Rating: 5)

    Richard did a great job of explaining what our options were to prevent future problems but more importantly pointed out that what we thought was going to be a very expensive blockage actually was not. It is very important that we can trust our vendors and Richard reinforced our trust in Rainforest.

  • Review 94 (2024-06-06 - Rating: 5)

    I highly recommend this company! I contacted them this morning about my new mini split unit that had been installed but wasnt working right. They were able to schedule me for today. How often does that happen, same day service! Bruce and Aaron quickly determined the problem and completed the work. My unit is cooling my house as I am writing this review. Im very thankful a friend recommended this company!!! If you need help with your air conditioning this is the company to call!

  • Review 95 (2024-04-23 - Rating: 5)

    Robert came into our property and right away started working on our units. He informed us of the issues and got to work immediately. He is incredible knowledgeable and has excellent customer service skills. I appreciate Rainforest for their amazing response and their great techs.

  • Review 96 (2024-08-08 - Rating: 5)

    Adam Alex and Eric were the best. Solved out big problem with a very effective and efficient solution. Could not be happier. 5***** to them and entire staff of rainforest plumbing. Highly recommend!!

  • Review 97 (2024-11-11 - Rating: 5)

    Ben is very particular, very neat, very knowledgeable, very, very, very everything. He installed a new toilet and youd never know he was here when he left. Thank you, Raintree. Youve got a keeper!

  • Review 98 (2024-07-28 - Rating: 5)

    They came quick after our AC went out, and we had Axel as our tech who was awesome and super nice and informative and worked so hard to get our issue solved. Would definitely use this company again!

  • Review 99 (2024-07-30 - Rating: 5)

    James was amazing. Communicated the whole time. He was in and out in no time with a new water heater install. Highly recommend Rainforest! Thank you!

  • Review 100 (2024-07-31 - Rating: 5)

    James Yarrington was fantastic. He was extremely knowledgeable and fixed a couple things my last plumber did incorrectly. Thank you Rainforest for always being dependable!!!

  • Review 101 (2020-05-22 - Rating: 5)

    Rainforest has been a reliable and honest source for service for all our plumbing and AC needs. They have recently serviced our hot water heater and subsequently we had them replace our AC unit. They were timely, professional and the most competitive price. When you have someone you trust, you spread the word, and Rainforest has our confidence and will earn yours too.May 2020 Update: We just had rainforest replace our second A/C unit and they continue to exceed our expectations. Their honesty and transparency with our upgrade were second to none. Spencer on the sales and the install crew were professional and took care of our home throughout the process.

  • Review 102 (2024-09-05 - Rating: 5)

    We would like to thank Jordan and Joe for their amazing customer service and professionalism. They were polite and very hard working. Truly an asset to your company. Thank you very much

  • Review 103 (2024-12-22 - Rating: 5)

    Matt the technician you send was a professional guy who did his best work to get the boiler running properly and I know a lot people will be happy to get hot water tonight

  • Review 104 (2024-05-06 - Rating: 5)

    Our AC vent cover broke in the middle of the night! Rainforest was available by phone first thing in the morning and we had someone out to the house in a few hours. Eric was outstanding! Open and honest about possible solutions and cost. He got things fixed and set expectations on what to expect with the part moving forward. Thanks for being friendly and honest, Eric, and affordable!Would recommend and will call them again if a need arises.

  • Review 105 (2024-07-26 - Rating: 5)

    Mario Casias didn’t rush he made sure to do the job right, he was also respectful, polite. My wife and I were pleased with the clean up. Put everything back exactly where it belongs. Thanks again young Sir.

  • Review 106 (2024-08-14 - Rating: 5)

    Just wanted to give a shout out to Edwin for being quick and efficient at our hotel property in Scottsdale, AZ! Always a pleasure working with rainforest plumbing!!

  • Review 107 (2024-12-06 - Rating: 5)

    Great service, we had an emergency and Mario Casias and his co-worker worked long hours to solve the problem at our park, thank you for your professionalism and great attitude!

  • Review 108 (2023-10-13 - Rating: 5)

    I had my AC replaced by this company about a year and a half ago. Happy with the unit. Ive had minor concerns which theyve been good about addressing. One of the concerns is a dripping noise. I notified Sheri in the office. Instead of trying to juice me for more money she sent out Eric one of the techs free of charge. I realize companies must make money to survive, however what Ive seen from this company is customer satisfaction truly takes precedent. Eric the tech that was sent out went over the entire AC system including vents with a fine-tooth comb and was able to identify the issue which was not their fault. He did a very thorough job, and I really appreciate it. Big thank you to Sheri and Eric!

  • Review 109 (2024-06-23 - Rating: 5)

    I’ve never met a more honest technician or hard working tech in my life. I saw the rainforest van about to leave my condo building and I literally ran after it because my AC had just broken down and it was 117 degrees outside during the day and about 100 degrees at night. Michael, the tech, lowered his window and told me to call dispatch and he would wait there so he could help me. The other AC companies who did repairs charged me so much money and the AC would always break down every few months. Every few months, the AC would break and I would call other company to come service it. Rainforest was honest with me about the issue. They took video and showed me what was happening. I needed a new condenser. It was Saturday at 11p. Typically you would need a crane to lift it to the 4th floor rooftop. Michael didn’t want us without AC in 117 degrees, so he promised he’d be back Sunday morning with a brand new unit and he would carry it up to the rooftop. He’s currently keeping his promise because he just called me to tell me he’s en route to the condo with the new unit! He is the NICEST tech I’ve ever worked with. Im absolutely canceling my contract with the other company because they used/replaced the wrong sized motor in past repairs and that helped blow out my unit. I’m grateful for the service and customer service from Rainforest. This is not a paid review - I’m a real person who just went through a nightmare during the brutal summer heat.

  • Review 110 (2024-10-05 - Rating: 5)

    Mario Casias was very professional, excellent communication, hard working, spent 12 hours with him over night fixing our main and this man did not let up, he did great 👍 give him a raise

  • Review 111 (2024-12-05 - Rating: 5)

    Check everything quickly and showed me in detail his results very courteous and explained to next steps to be done and coming out the next day and they did come to run more test

  • Review 112 (2024-05-14 - Rating: 5)

    Very impressed with Erics punctuality, communication, & professionalism! Appreciate that Rainforest came out the same day to fix my evaporative cooler. I would definitely recommend this company for your ac & cooler needs!

  • Review 113 (2024-09-19 - Rating: 5)

    Ive been using Rainforest for years! They always do their plumbing jobs right the first time. John and James are great 👍

  • Review 114 (2024-04-04 - Rating: 5)

    Matt and Dago helped me out yesterday and today with some plumbing work. Matt used his special skills to clear an obstruction that other plumbers told me would require digging into the cement slab of the house. He is amazing! And his apprentice Dago did a great job as well. Matt is a great trainer! So please with their work and customer service!

  • Review 115 (2024-08-04 - Rating: 5)

    Bruce was great showed up late at night to help us out and provided great service. Would definitely recommend him for any service and repairs.

  • Review 116 (2024-11-19 - Rating: 5)

    James the plumber that came out was wonderful. He was kind, patient and did major problem solving in a chaos filled environment!

  • Review 117 (2024-06-22 - Rating: 5)

    They were a life savor for me and my puppies. Came out within an hour from the time I called at 10:46PM. Friday night. Eric was AWESOME!

  • Review 118 (2024-09-26 - Rating: 5)

    Amazing job! Very knowledgeable, courteous, and makes sure the customer is completely satisfied with their work. I highly recommend Rainforest !!

  • Review 119 (2024-12-31 - Rating: 5)

    Xavier came out to our property to handle a long time drain challenge we were having with our laundry area. He went way above and beyond to make sure he got the entire issue resolved. He had a great attitude even though it looked liked it was not very fun lol. Great tech 5 star. This call was on a Sunday as well so his extra effort was very helpful

  • Review 120 (2024-09-16 - Rating: 5)

    Ray was great, we had a ball valve that needed replacing, he really knew what he was doing and very professional.

  • Review 121 (2024-09-05 - Rating: 5)

    Josh was fantastic!He does excellent work, and knows what he is doing. I would highly recommend working with him.

  • Review 122 (2024-07-06 - Rating: 5)

    True 24 hr service…they arrived at 1:45 AM and had the issue diagnosed and fixed within 30 minutes. Friendly, efficient and polite. Absolutely recommend Rainforest Plumbing and Air Conditioning.

  • Review 123 (2024-11-26 - Rating: 5)

    Their plumbers Mario, Walter and Edwin are great guys who are professional, nice and throughly get the jobs done with no call backs! I always try to request them for jobs!

  • Review 124 (2024-03-12 - Rating: 5)

    Xavier Pineda was amazing! He was polite, worked quickly to resolve kitchen sink leak and even cleaned up and put my cleaning supplies back under the kitchen cabinets when he was finished. Quick, efficient, excellent customer service! They came out within a couple of hours! I will use Rainforest Plumbing anytime it is necessary. Thank you Xavier fir being so wonderful!

  • Review 125 (2024-10-15 - Rating: 5)

    James was excellent and provided professionalism throughout his work in our home. Highly recommend!

  • Review 126 (2024-05-22 - Rating: 5)

    Justin was simply awesome. The job was way more than expected and he stayed in there and made sure it got done and I believe his partner Mario I believe who came to help also did an amazing job. Thank you so much

  • Review 127 (2024-05-10 - Rating: 5)

    MATT was very professional friendly and did an awesome job. I would call them out again to do more work for me. MATT was very accommodating as to even reset my sprinkler system timer clock after the leak was fixed. Great job MATT.

  • Review 128 (2024-11-15 - Rating: 5)

    Very prompt. The technician Angel was very thorough and did a great job of communicating and executing the work.

  • Review 129 (2024-08-06 - Rating: 5)

    Bruce and James were great! They were diligent, thorough, and courteous with replacing my AC unit.

  • Review 130 (2024-09-30 - Rating: 5)

    Guys showed up with an amazing attitude and Jared a phenomenal job getting our AC and their back up and running just wanna say thank you and greatly appreciate you guys behalf of Olympus and Harper

  • Review 131 (2024-05-16 - Rating: 5)

    Bruce was exceptionally good, good detail on installation replacing my evaporator cooler, haven’t had one issue sense install, he went the extra mile to get in my attic at 97 degree day and inspect all my ductwork. Very happy with this company.

  • Review 132 (2024-06-12 - Rating: 5)

    Once I called, they showed up fast! Which was amazing as my AC wasn’t working. They fixed the issue fast and explained everything perfectly! Will definitely use them again!

  • Review 133 (2024-08-13 - Rating: 5)

    Edwin is great, I only ask for Edwin when I need repairs done since I know he’ll go above and beyond for me.

  • Review 134 (2024-05-22 - Rating: 5)

    I called Rainforest Plumbing & Air when my water heater went out. I was referred by my association property manager. My technician Angel Olivas was professional, courteous and arrived on time. He provided an estimate and work was performed as he stated. I was impressed at how quickly I was able to get someone at my home to provide an estimate on the problem and how quickly he was able to complete the job! I would recommend Rainforest and technician Angel Olivas to anyone who is in need of plumbing and air service.

  • Review 135 (2024-04-09 - Rating: 5)

    I recently had the pleasure of hiring Matt from Rainforest Plumbing to unclog and treat my drain, and I couldnt be more impressed with his speedy work. Matts professionalism and efficiency in resolving the issue exceeded my expectations. The way he approached the task with precision and skill truly demonstrated his expertise in plumbing. I highly recommend Matt for any plumbing needs - a true gem in the industry!

  • Review 136 (2024-10-24 - Rating: 5)

    Amos was very thorough and explained the repairs in a way I could understand. Great work!

  • Review 137 (2024-03-24 - Rating: 5)

    Rainforest Plumbing came out on a Sunday to take care of my leak. Xavier was prompt, efficient, professional and friendly. I had no other estimates to compare, but needed the work done asap. Everything was taken care of. I am very happy with their service.

  • Review 138 (2024-04-03 - Rating: 5)

    Eric is a superbly talented technician who represented Rainforest Plumbing and Air on more than one occasion at our home. He was very knowledgable, highly skilled and demonstrated his expertise throughout his visit. Rainforest is a company that we will definitely use again. We felt they were professional, equipped with the right tools to do the job with and did a good job and we would recommend Matt, their plumber (and use) in the future.

  • Review 139 (2024-07-03 - Rating: 5)

    Changing my review to 5 star. Jay came out a second time and things are working now. Its may be an electrical issue. He even changed my filters for me.Thanks again Jay!

  • Review 140 (2024-09-20 - Rating: 5)

    Cari was quick, efficient, and professional. Would happily recommend his brand of service to anyone in need of plumbing assistance

  • Review 141 (2024-01-26 - Rating: 5)

    I appreciate the fast service that I expected to get when I called. We had an issue with the person(resident) on site being in an emotional state due to coming home from work exhausted and seeing the shower filling with sewage. The technician failed to take charge of the situation and be the expert on site. I reported the situation to management. The manager took control of the situation and educated the technician on customer service. A series of tasks was established to adequately address the situation and to maintain some order. The technician was able to quickly deal with an escalating problem to prevent property damage. The clog was located and removed efficiently. Rainforest management, administrative office, and technicians were all pleasant to deal with and were willing to take the time to listen. I really appreciate the customer service overall. I especially appreciate the prompt service in the middle of the night.

  • Review 142 (2024-03-11 - Rating: 5)

    Matt did a great job, he was very personable and his knowledge of what needed to be done was above and beyond. Had no hesitation in letting him cut a hole in our outside wall. He was able to get our water back on for overnight and came back the next day. We want Matt to be our guy for future jobs.

  • Review 143 (2023-12-14 - Rating: 5)

    Matt was a rockstar! Poor guy had to schlep himself out to our house in the boonies twice because the water softener we ordered from a home improvement store got lost in transit and wasn’t here in time for our original appointment. He never complained and was super professional and helpful. We had several projects done in those two appointments and Matt did an amazing job! He moved a gas line for us that was no easy task and made sure that the safety of our home was a number one priority. He installed a whole house softener/filtration system, and he installed a new kitchen sink system in our guest suite. Everything came out great. I highly recommend Rain Forest.

  • Review 144 (2024-07-15 - Rating: 5)

    Jay was a great tech! He was kind and informative. Rainforest was able to get a tech to me in the same day!

  • Review 145 (2024-08-06 - Rating: 5)

    Your crew of Eric and Brian were awesome. They worked hard to make sure the installation of the new AC unit outside & the attic was done properly and were efficient with time it took to install. We would highly recommend Rain Forest to anyone. They came out the day I called and it was very HOT day. Your crews should get a summer time bonus for working in our heat.

  • Review 146 (2023-08-03 - Rating: 5)

    We’ve been having AC issues lately at our house and called out Rainforest. I can honestly say they are the best! Eric came out and was very thorough with his inspection as to why the unit was not working. He communicated everything he was doing step by step and made sure we were taken care of! Will definitely request Eric in the future as he is VERY honest, timely, and takes his time to make sure everything is done right and efficiently.

  • Review 147 (2023-11-29 - Rating: 5)

    I was literally impressed working with Mat on my plumbing issues! I was impressed on the Time it took to complete the job, and he was always eager to give me a progress report. He was great to work with and next time I have an error or plumbing problem he’s the guy I’m calling. I’ll be more than happy to spread the company name and him To my friends. It finished work was. Unbelievably perfect! You should give Mat a raise. He is a great ambassador to your company..Sincerely,Mark Riesterer

  • Review 148 (2024-06-24 - Rating: 5)

    I had an emergency AC failure in the middle of the summer on a weekend. These guys were on top of it. They were friendly, knowledgeable, enthusiastic, and hard working. Even though it was a weekend they didnt gouge me on the cost.

  • Review 149 (2024-09-02 - Rating: 5)

    My AC decided to stop working at midnight one day and having kids at the house I couldn’t wait till morning to get it fixed. Called multiple 24hr AC service company’s and no luck. Rainforest Plumbing & Air was the only one that helped me ,Jay came by and luckily he was knowledge and got it up and running. Definitely recommend them and will continue to use them in the future.

  • Review 150 (2024-09-05 - Rating: 5)

    Rainforest continues to outperform competitors. James Y was very clear to understand and provided evidence on what needed fixed now vs later.

  • Review 151 (2024-01-12 - Rating: 5)

    On time, polite, never stopped working until we made him go home for his own sake and come back to finish the next morning and the price stayed as quoted. This was a wonderful experience with the entire Rainforest crew but especially Bruce who was polite and left the house perfectly cleaned up. He was someone you could enjoy having in your home.

  • Review 152 (2024-10-07 - Rating: 5)

    Jamal has assisted us for a second time in the last week and is always professional and thorough.

  • Review 153 (2023-11-22 - Rating: 5)

    I called Edwin out to have a toilet and a urinal that were not flushing. He had to replace the automatic flush assemblies for both. He did just that. He was thorough and detailed and we have not had an issue since then. Edwin is always prompt when he says he is arriving. He does the job correctly and is easy to work with. He is very professional and a great asset to your company.

  • Review 154 (2024-01-22 - Rating: 5)

    Had a plumbing emergency over the weekend and no on was available except for Rainforest Plumbing. They were able to get us in same day, for a reasonable price and fixed within an hour. Sev our technician was friendly, went straight to work and had everything cleaned up before we knew it. Would definitly recommend Rainforest for you plumbing needs.

  • Review 155 (2024-07-12 - Rating: 5)

    Ray did a great job with a water heater. He went the extra mile and actually repaired it. He answers all of my question and I actually learned some things that I did not know.👍

  • Review 156 (2024-05-21 - Rating: 5)

    Adam scoped the lines on a prospective house purchase for me on short notice and had to go through the roof vents because the cleanout was buried. He performed a thorough inspection and provided reports and videos promptly. Additionally, he located the cleanout in the yard should access be needed in the future. E was pleasant and professional, would recommend Rainforest in future.

  • Review 157 (2023-12-21 - Rating: 5)

    We found Rainforest after another large company that we had a maintenance plan with expected us to wait 3 days without AC in the hottest part of summer for a repair on a unit they themselves had installed only 2 years prior. Rainforest was able to come out same day, less than 4 hours after I called. Since then we have used them for plumbing services during our remodel as well and they continue to impress us with their quick scheduling turn around.We have had such great experiences with Braddlie in the HVAC department and Paul in the plumbing department. We appreciate their communication & attentiveness to detail and their work is top notch. Braddlie has saved us a lot of money working on the AC unit the other company installed to get it up to standard and Paul just completed a full day of installs for us on our kitchen & bath remodels and is so personable and kind- my 3 year old loves him.We are very grateful we found this company!

  • Review 158 (2024-10-14 - Rating: 5)

    Xavier was very professional I was very happy with the job. I strongly recommend him.

  • Review 159 (2024-01-23 - Rating: 5)

    Jay was very knowledgeable , personable and explained every detail. He made us feel secure about fixing our furnace and air conditioner and adding and air purifier. He examined our current furnace and air and told us what repairs were needed where our other service that came out just told us we needed a new.It because it was old. Jay felt like family or a good friend.

  • Review 160 (2024-05-23 - Rating: 5)

    Rainforest Plumbing sent two gentlemen to replace my toilet in the bathroom and my faucet in the bathroom and all the shut off valves in my bathrooms, kitchen and laundry room. Matt and Zach were very professional very friendly both jumped on the job so as I would not have to have the water shut off to the whole house for to long. They had a lot to do but they jumped right in and got the job done for me. I’m so thankful. I recommend Rainforest Plumbing and Matt and Zach any day!!

  • Review 161 (2024-05-10 - Rating: 5)

    Excellent service by Edwin and his assistant, they did excellent job with attention to details. Rainforest is a reliable company that is always there for you. Great job guys!

  • Review 162 (2024-07-03 - Rating: 5)

    Jay J. with Rainforest just left after sharing my A.C. Report. He was very efficient & kind & explained everything to me.More than I ever knew about our A.C. Very happy to join The Club!

  • Review 163 (2024-04-06 - Rating: 5)

    This is what customer service should be modeled after. We had slow flushing toilets and gave Rainforest a call.. Our tech Xavier ran a snake and cleared the pipes. After explaining what he had found (everything he saw he took pics of.) We concluded that our outdated toilets were the issue. (Hard water build up narrowing flow). Yay lets shop for toilets. 🤣 in conclusion, respectful by arriving in giving time of arrival. Clear explanation of what was done and recommendations. Give them a call.

  • Review 164 (2024-07-31 - Rating: 5)

    My experience with the team at Rainforest is 5 Stars across the entire business process. My wife and I own a number of rental properties in the Valley; these are the go to guys for great service and responsiveness. About a week ago, an HVAC unit needed to be replaced. Everyone I interfaced with beginning with the person who took my first call thru job completion was professional, knowledgeable, and easy to deal with. The team moved super fast to schedule the job, gather all equipment/replacement hardware, assign a team, and complete the installation....this was all done in 2 days!! Special thanks go to the scheduling team, Aaron, and the team of techs that replaced the attic exchanger and the ground unit. As an additional positive comment, Rainforest installed two new HVAC units at our primary home over 10 years ago; they did an amazing job then as well. We are a repeat customer and will continue to be. Highly recommended business!!

  • Review 165 (2024-03-23 - Rating: 5)

    Ac suddenly stopped working and in Az thats a big problem with kids in the house. Went through so many options with refi the home for equity or getting a new line of credit and many other crazy expensive options before calling Rainforest. Literally within 36 hours from the first call I had a new unit installed and cooling the house and they beat the quotes of every other company the wife and I panic called by thousands. Financing was surprisingly very quick, easy and customizable and took maybe 15 minutes. 10/10 would recommend and will be using again. Shout out to Kyle, Josh and the office staff who made this go from chaos emergency to easy as ordering pizza!

  • Review 166 (2024-11-08 - Rating: 5)

    James Yarrington did an outstanding job installing our new shower head. Also, he recognized that our diverter valve (faucet to shower) was not working properly and replaced that while he was here.

  • Review 167 (2024-10-24 - Rating: 5)

    MARIO CASIAS did a great job fixing our sink. Thank you so much!

  • Review 168 (2024-01-26 - Rating: 5)

    Valdym, the plumber from Rainforest, was truly excellent. He quickly diagnosed the problem and expeditiously fixed it. He was a wonderful communicator, and was very friendly throughout the visit. I could not be any happier with his service. You should consider him a very valuable employee.

  • Review 169 (2024-11-29 - Rating: 5)

    He was very helpful. Did a great job.On time and easy to work with.

  • Review 170 (2023-11-26 - Rating: 5)

    We had a plumbing emergency the day after my dad came home from the hospital. Paul came out on a Sunday and fixed our emergency in less than an hour. He was friendly, professional, and trustworthy. He and my son are both Military Vets. I happy Rainforest supports our Country and employees US vets. Please reach out if you’d like some of my commercial business.

  • Review 171 (2023-12-21 - Rating: 5)

    We had a plumbing issue in the middle of the night and contacted Rainforest Plumbing. Andrew Griffith arrived fast and fixed our issue quickly (and at what we felt was a very reasonable price for midnight plumbing repair!). We are very happy with the service!

  • Review 172 (2024-10-03 - Rating: 5)

    Josh was so professional and informative. I will most definitely use RainForest again for any plumbing and cooling issues

  • Review 173 (2024-12-10 - Rating: 5)

    Good workJames was professional knowledgeable efficient friendly “get er done!”Repaired and rerouted gas lines in backyard for grill and pool heater.Did a nice clean job and gas line is in good form with gas back on line!Nicecreport and good workThanks!

  • Review 174 (2024-03-19 - Rating: 5)

    They were quick to arrive after scheduling. Axel explained all the options for repair. And noted cost before he began work to make sure we wanted to proceed.Updated 3/15/24: Amos came to our home to address water pooling in our yard. He diagnosed it quickly and was able to fix it in under an hour. Communication was thorough and the price was reasonable. Great efficiency. Overall, a great experience.

  • Review 175 (2024-04-05 - Rating: 5)

    Excellent experience today from customer service, response time and Matt, the technician. Matt went above and beyond to repair our issue. He is professional, friendly and explained everything along the way. Great company, thanks for helping us out!

  • Review 176 (2023-09-06 - Rating: 5)

    Rainforest recently installed 2 complete HVAC systems for us after one of our original units bellied up when we returned from a vacation. I was impressed that not only did we have Braddlie out within an hour of our initial call (at 3:30pm on a Tuesday), but without pressure, he explained the issue, gave us options, explained the why behind his thoughts, and we ultimately had 2 new systems up and running the following day. Seriously - the responsiveness overall is nothing short of extraordinary.Fast forward to Labor Day. 8am. The pressure reducing valve on our main water line failed and we lost all water to the house. As we continue to be members of the Cabana Club, after calling Rainforest, Matt called me within 30 minutes and was at my door less than an hour later. Thats impressive - more so on a holiday. Theres that responsiveness I mentioned again! He quickly assessed the issue, and as all the other Rainforest techs, demonstrated a friendly professional demeanor and was willing to explain everything he found and his thoughts on fixing. While we obviously couldnt replace the valve on a holiday, within an hour he was able to troubleshoot and ultimately open the valve and get water flowing again as a temporary fix until the value could be completely replaced.Everyone weve worked with at Rainforest displays professional acumen, integrity, skill, friendly attitude, and a can-do attitude. Couple that with their exceptional and consistent responsiveness to EVERY call and youve got happy customers for a very long time. Thanks!

  • Review 177 (2023-05-17 - Rating: 5)

    UPDATE: We had a technician come out to our home to fix our shower valve which was leaking. The technician fixed the issue quickly, and shower has worked as intended since.We had some questions for Rainforest Plumbing regarding billing, they had their service manager Spencer reach out this morning. He was very thorough, honest and pleasant to talk to. He answered our questions and made sure we were comfortable with the solution. Thank you for your help Spencer!

  • Review 178 (2024-02-15 - Rating: 5)

    I called with a hot water foundation leak and Phil was superb at walking my son & I through the process & keeping my expense inline! He sent Walter to my home and he had to open walls, repipe & he was fabulous, calling me at work with updates, kept my home as clean as possible and was done very quickly! Thank you team Rainforest Plumbing for caring and reacting quickly; what I thought was catastrophic in my beautiful home was horrible with the foundation leaks but made manageable by this fantastic team! If you’re not calling Rainforest, you absolutely should be!!

  • Review 179 (2023-06-10 - Rating: 5)

    Called this company for a second quote. Christian and his colleague came the same day and confirmed I needed a new water tank. Matched the other company and installed right there and then! Techs were friendly, professional and and explained everything to me along the way (which I totally appreciated! I was already replacing the tank so it wasn’t a sales pitch). They left the area clean and neat. Great job, highly recommend and will use again for plumbing needs.

  • Review 180 (2023-09-01 - Rating: 5)

    They were hired by the property management company for my rental unit. The problem was complex and Cari/Carey, was very professional while trying to assess the situation and the best resolution. He kept me posted as he ruled out options and explained the best solution and why. He gave me an estimate on how long it would take and made sure he was respectful of the other areas of my house. When he was done he cleaned up the area and asked if I needed anything else. I would definitely use him again.

  • Review 181 (2024-08-01 - Rating: 5)

    John Akamine was super helpful and knowledgeable. Would recommend Rainforest for all plumbing needs.

  • Review 182 (2024-07-05 - Rating: 5)

    Axel did a wonderful job and was highly professional and customer oriented. He explained everything in detail and was great to work with.

  • Review 183 (2023-12-07 - Rating: 5)

    Sev was an awesome technician. He was very responsive and fixed our issue immediately. I highly recommend Rainforest Plumbing and air conditioning. They are great yo work with and very responsive. 5 stars!!

  • Review 184 (2024-07-22 - Rating: 5)

    Very professional service . My air went out during the night.L called Rainforest and first thing the next day Eric C. was at my house. He came in and checked the unit, replaced the capacitor and checked the unit over. Eric knew what to do and got the job done.I had cool air flowing within a half hour. Thank you for good service

  • Review 185 (2023-08-17 - Rating: 5)

    I had them replace my water heater today. I was very pleased from start to finish. My initial contact, on a Saturday, was with the company (instead of some answering service). The person with whom I talked with was knowledgeable and helpful. The initial visit from Rainforest for an evaluation (Braddlie) was on time and he explained the options and setup a replacement for the next day. The plumber who did the actual replacement, Frank, was also first rate: professional, hard working and also very personable (which always makes a little stressful event a little easier).They did the install in very hot weather (106) while being pleasant the whole time. One additional nice feature was the communication with the company during the process. Just before their employee would arrive they texted me with his picture and name, so I knew who to expect. A nice security feature. The final water heater installation looks well-organized and clean. Im obviously very happy with my investment.

  • Review 186 (2024-01-26 - Rating: 5)

    We had many quotes from other companies and Rainforest beat them all. I was extremely impressed by the technicians knowledge and superior customer service. Matt V. is a rockstar and made a difficult situation easy with his help, quick response and prompt professional service!