Rooter Hero Plumbing & Air of Costa Mesa

Photo of Rooter Hero Plumbing & Air of Costa Mesa

Located in Costa mesa, California

Address: 555 Anton Blvd #150a, Costa Mesa, CA 92626, United States

Phone: +1 949-245-2859

Rating: 4.9

Services

  • Identifies as veteran-owned
  • Online estimates
  • On-site services
  • Language assistance
  • Repair services
  • LGBTQ+ friendly
  • Transgender safe space
  • Credit cards

Categories

  • Plumber
  • Air conditioning repair service
  • Drainage service
  • HVAC contractor

Photos

Comments

  • Review 1 (2024-03-31 - Rating: 5)

    Rooter Hero offered excellent customer service. They offered a free inspection and same day service! Excellent!The technician, Eddie, was amazing. He came in, did his inspection, replaced the parts and cleaned up. He is knowledgeable, friendly and professional. I will definitely use them again.

  • Review 2 (2024-05-20 - Rating: 5)

    Rooter Hero staff are incredible. All the young ladies that handle the initial phone calls, appointments and dispatch were friendly, kind and professional.And then superstar Plumber Bryan Syre shows up. His attention to detail, commitment to see it through - ensuring the fix would hold - was exemplary.Just the nicest young man you’d ever want to welcome into your home for repairs. Skilled & kind. We definitely got the best.We used the special for the drain clog ($77) - what a price. No upsell, etc. Best deal ever and a stellar staff. Yes, Bryan Syre is my Hero!

  • Review 3 (2024-01-25 - Rating: 5)

    George and his partner were amazing! I needed several things done plumbing-wise, and I scheduled an appointment online. Within seconds, I received a text back, saying they were on their way. They were clean cut, professional, and so kind! (And were fun to converse with). I was also extremely impressed with the quick communication and customer service from the office. I would recommend them to anyone.

  • Review 4 (2024-05-09 - Rating: 5)

    Christian was amazing. Arrived exactly when he said he would, less than 90 minutes after the first call. Identified the problem and coordinated additional service to solve it. If all my vendors were as professional as Christian, it would be a great day!!!

  • Review 5 (2024-02-26 - Rating: 5)

    Ryan was prompt, professional, and thorough. He was courteous (wore booties in the house to protect our floors), kind, and patient as he explained his clean-out process, and he had our drain working properly very quickly. Thank you, Rooter Hero -- and Ryan -- for excellent service! Ill definitely use you all again!

  • Review 6 (2024-04-01 - Rating: 5)

    Bryan was so helpful. I was amazed that he arrived within an hour of me making the appointment. He was clean, efficient and solved my issue. I’d use Rooter Hero again in a heartbeat.

  • Review 7 (2024-01-22 - Rating: 5)

    Ryan did a great job fixing the leak in a timely manner. This is the type of company that I like doing business with as they give reasonable cost estimates beforehand and the pricing is within the parameters discussed. Sometimes other companies look to upcharge you after a certain price range was already agreed upon.The timeliness, professionalism, and customer service of this company was superb.

  • Review 8 (2024-03-30 - Rating: 5)

    Eric was just wonderful in explaining everything he was doing and why he was doing it. He put my fear and anxiety to rest.It was a big job much bigger than I had anticipated but as the process proceded with multiple individuals involved he kept me fully informed. It was a pleasure working with him and all of thIe other workers as well.

  • Review 9 (2024-03-04 - Rating: 5)

    Excellent response time! I had an experienced and professional Plumber arrive at my house same day that I called on a Saturday. Multiple drains cleaned out and one toilet tank mechanism replaced. Other requested estimates given for future repairs…

  • Review 10 (2024-04-08 - Rating: 5)

    Jim was awesome! He was friendly and knowledgeable and explained every step along the way. This is the second time that I have used Rooter Hero and I will continue to use them forever!!!

  • Review 11 (2024-04-16 - Rating: 5)

    I’ve used Rooter Hero consecutive times, and……., i did not listen to their timely advice. they said i needed to clean all my drain lines in my 60 year old house and have them epoxied. I, of course, knew better and thought i was being upsold. One year later after they did a great job clearing out my problems, i had another massive sewer backup on Easter weekend with 60 people coming over. I called Rooter Hero and Joe and Peter showed up on Friday and showed me that a main line from my kitchen to my sewer main had collapsed. the best thing about R/H is that they have the technology to show me everything and where the problem is in live time. What nobody realizes is that drain pipes, which we all take for granted, eventually collapse. My house was built in 1963, slab on grade, so all my pipes are inaccessible. Anyways, Joe and Peter handled it and got everything working again after 2 weeks because drains kept collapsing. They were both so conscientious and were always fastidious at making sure the work site was clean etc. This operation is soooooooo legitimate. It was my fault I didn’t listen to them a year ago when they originally quoted me $9k to line and protect all my drains. It ended up costing me $50k in the end because i was too stupid to know what they were recommending for preventative maintenance. All My fault. They solved all the problems. It was a very painful lesson at 58 years old. But I’m not to proud to dog myself and praise Rooter Hero and Joe and Peter, two absolute studs in todays world void of real people not taking advantage of people. I would hire them away and start my own plumbing company if i wanted to jump into that space.!!!! Rooter Hero runs a real tight and respectable operation.

  • Review 12 (2024-05-09 - Rating: 5)

    Spent a couple of hours trying to unplug a bathtub drain, gave up and gave Rooter Hero a call. Quick friendly service, fixed my problem in little time at a very fair price. Thanks!

  • Review 13 (2024-03-29 - Rating: 5)

    Eddie was professional and friendly. He investigated our plumbing problems and fixed it. We were extremely impressed with his knowledge and professionalism. Thank you Eddie!!!

  • Review 14 (2024-03-05 - Rating: 5)

    Marco was super friendly and knowledgeable. My husband called and Marco was able to come the same day within an hour. It was super convenient and easy. Thank you Marco!

  • Review 15 (2024-04-10 - Rating: 5)

    Same day service. Martin was super friendly & helpful. He went above & beyond the normal expectation. He’ll go the extra mile for you! Thanks, Martin! 🤗

  • Review 16 (2024-03-04 - Rating: 5)

    Showed up quickly and cleared the kitchen drain through the exterior clean out even quicker. Highly recommend! Great service with a smile! A+

  • Review 17 (2023-03-08 - Rating: 5)

    The initial service was exceptional. Jose and his crew came in, opened the walls, and replaced the plumbing in two days. The inspections took a month to get done, but that was due to the city’s schedule. The price was pretty high, but the work was done quickly and in a professional manner.

  • Review 18 (2024-03-05 - Rating: 5)

    Great plumbers. Julio came to my house promptly during the appointment time. Did the necessary assessment and work efficiently. Very good experience!

  • Review 19 (2024-04-08 - Rating: 5)

    Great experience. Ryan was on-time and helped fix a clogged kitchen drain. No pressure, no trying to sell other services, just great customer service.

  • Review 20 (2024-04-28 - Rating: 5)

    Very responsive, good communication, the tech. Eduardo was well prepared and friendly. Fixed my kitchen drain issue.

  • Review 21 (2021-07-07 - Rating: 5)

    Anyone that needs plumbing services and want a team of experts to take care of them while treating them like family should call Rooter Hero of Costa Mesa. Ive had many calls due to the age of the house and I dont trust anyone more than I trust this team. I had the privilege of getting Ivan & Marco this time, and not only did they do a fast job at resolving my issue, they respected my home...and they respected my request for 10min call ahead notification so that I can be prepared for their arrival. One of the greatest services that can be provided is communication. It reflects respect towards me as a customer and show respect for my time. Both Ivan & Marco communicated with me with their ETA prior to arriving, communicated to me what the issue was after assessment, and communicated to me what to look out for next time and how to prevent same issue from arising. Ivan & Marco were true representatives of a company that treats you like a family member while completing the job like true professionals with Integrity. Thank you Rooter Hero for having such great ambassadors of skilled technicians. I cant thank you enough. I can honestly say, I look forward to the next issue that comes up because I know I am in good hands. :)

  • Review 22 (2021-07-24 - Rating: 5)

    We had really bad shower pressure and he replaced the shower head and addressed the issue. Also he unclogged our sink and now it works really well. He took the time to explain what was going on and how to prevent from it happening again. Our sewage was baking up he was up front and clear on what was the issue how it needed to be handled and what it would cost to fix it no unexpected totals at the end. He was clean, professional and very knowledgeable of what was going on and what would work. Everything turned out great! We are very satisfied with the job that was completed. I would request him to come back if I needed a plumber again. I recommend him to all my family and friends.

  • Review 23 (2024-03-08 - Rating: 5)

    Cristian did a great job of clearing my clogged bathroom sink drain within 2 hours of my call. Great job, great price!

  • Review 24 (2021-06-24 - Rating: 5)

    Best service I received in a long time, Corey was extremely professional and paid attention to detail. Came out to assess drain line and completed repair in a short period. I’ll be sure to use Corey and the Rooter Hero team moving forward!! Great job!!

  • Review 25 (2024-03-04 - Rating: 5)

    My sinks were backed up ! After calling Ryan was at my door within 1 hour. Definitely my Hero Plummer .

  • Review 26 (2024-05-09 - Rating: 5)

    Blocked bath drain, could not fix myself. Cleaned and now work. fast and good! Good price too!

  • Review 27 (2021-07-27 - Rating: 5)

    This organization did a great job of repairing our drainage system. The representative Jim Fisher was the representative and he was making surethat every detail of our repair was to our satisfaction and that everything was perfect. I will work with him again on future plumbing issues.

  • Review 28 (2024-04-04 - Rating: 5)

    Jerry Rivera was in time and got the job done so quickly. I hlghly recommend him.

  • Review 29 (2024-04-03 - Rating: 5)

    Daniel Woods was very thoughtful and kind. He is knowledgeable. I highly recommend him.

  • Review 30 (2024-04-23 - Rating: 5)

    On time, very friendly and knowledgeable. This is my third time using these guys and highly recommend them

  • Review 31 (2024-03-06 - Rating: 5)

    Rooter Hero and the service rep, Carlos, exceeded my expectations…both shower drains are now clear plus Carlos did an exceptional job cleaning up. 🙂

  • Review 32 (2021-07-15 - Rating: 5)

    My husband passed away two years ago and I am clueless in regards to plumbing. Corey was my 3rd quote and he was competitive but also way more knowledgeable and added a level of comfort so I felt at ease knowing I was in good hands. He also gave me preventative tips to help avoid similar issues in the future. Thank you so much! You forever have my business.

  • Review 33 (2021-06-30 - Rating: 5)

    Very great service, they we fast and great at communicating when seeking help from a plumber. Our plumber Roberto Moreno did an amazing job and made sure to keep me updated on anything going on and what process he’d be taking.

  • Review 34 (2021-07-26 - Rating: 5)

    Refrigerator water line sprung a leak Saturday night causing water all over kitchen floor. Tried to turn the valve to turn off water and valve broke off. Called Rooter Hero (RH) and because it was so late, suppliers were closed, so had to come out Sunday morning. Had to turn off water to the house overnight but that was ok. Repair was made Sunday morning by Jonathan, great technician, however water to the refrigerator and ice cube maker wasnt working. Called RH again and sent out new technicians Monday and Ivan was able to get everything working. Despite having to come out 2x, RH was very courteous, professional and capable, A great job was done by both technicians and couldnt be happier. We have a few more plumbing issues that need to be taken care of and we wont hesitate to call RH again! Thanks guys for all your support and help!

  • Review 35 (2024-04-09 - Rating: 5)

    Danielle was awesome. He was quick and efficient and very kind.

  • Review 36 (2021-07-06 - Rating: 5)

    Eric and his crew did a great job. They were professional and knowledgeable. They completed the job quickly and left our house with very little evidence that they had been here.

  • Review 37 (2023-05-02 - Rating: 5)

    Excellent communication. Service quick and easy. Price was great too. They charge fairly and the work was quality. Highly recommend.

  • Review 38 (2024-04-04 - Rating: 5)

    Carlos was very friendly and efficient. I’d be happy to have back if necessary

  • Review 39 (2024-02-05 - Rating: 5)

    Ryan was prompt, fixed the problem and was extremely clean during and after the process No extra charges!

  • Review 40 (2021-07-13 - Rating: 5)

    Gerry arrived quickly. He explained the problem and our options clearly. Very professional. We will call on this business again! A+

  • Review 41 (2021-06-24 - Rating: 5)

    Ivan and Marcos where very punctual and arrived on time. They explained what was going to be done and did it well done. Very professional and very satisfied with the work.

  • Review 42 (2021-08-03 - Rating: 5)

    Rooter Hero was great! They schedule a same day repair and Albaro took care of the issue in less than 10 min!

  • Review 43 (2024-05-16 - Rating: 5)

    Joe was thorough and professional. Explained everything, including recommendations of installing a new toilet, and running a camera through the pipeline in my house. These are the very near future services needed to completely fix the issues. We will definitely be calling Joe again very soon.

  • Review 44 (2024-05-13 - Rating: 5)

    Joe was great. He did a very good job. He was personable, trustworthy and friendly. They gave me a price and stuck to it. I would highly recommend them.

  • Review 45 (2023-11-25 - Rating: 5)

    Martin was great! On-time, courteous and very professional!

  • Review 46 (2024-03-04 - Rating: 5)

    Rooter Hero was quick and efficient. I highly recommend them.

  • Review 47 (2021-06-24 - Rating: 5)

    Excellent service. Very professional. Came in, identified the problem, provided a quote and got straight to work. Would definitely recommend.

  • Review 48 (2024-04-22 - Rating: 5)

    My Rooter Hero plumber, Julio Torres, was AWESOME! He responded super quickly, was so friendly, and patient with my big dogs. He worked efficiently to get the job done fast! I’m super grateful and would recommend for sure.

  • Review 49 (2024-04-05 - Rating: 5)

    Daniel was awesome. Made it happen and got the drain unclogged.

  • Review 50 (2021-07-07 - Rating: 5)

    Ivan was great..he did a great job and did it quickly I will definitely call him if I need a plumber again

  • Review 51 (2023-12-08 - Rating: 5)

    Great personality and did very good job.Courteous and helpful

  • Review 52 (2021-07-24 - Rating: 5)

    Ivan did a very great job. Had some amazing customer service and job was done professionally.

  • Review 53 (2024-04-23 - Rating: 5)

    Christian Tenorio answered promptly and was able to come to my home and make the plumbing repair the same day. He was courteous and knowledgeable. He did not try to upsell me. He worked efficiently and the repairs were completed in a short time. There were no leaks. I would be happy to have him work at my home again.

  • Review 54 (2024-04-07 - Rating: 5)

    I can’t recommend this company enough. My technician was fantastic. They quoted me a price and stuck to that price. I will definitely use them again anytime I need plumbing service. Thanks. Ross

  • Review 55 (2021-07-24 - Rating: 5)

    Ivan an Marcos were great. Will definitely recommend to my friends and family.

  • Review 56 (2024-04-10 - Rating: 5)

    I love that their technicians are Rescue Heroes! Jerry showed up same day, was very clear and detailed. My problem was resolved and I am happy. The job was complete in 1/2 hour.

  • Review 57 (2021-06-28 - Rating: 5)

    Cory was professional On time an answer every question we had we will definitely use this company again he was definitely our hero

  • Review 58 (2021-07-29 - Rating: 5)

    Within an hour of placing a call jerry came over and fixed my drain. Extremely professional and courteous.

  • Review 59 (2024-01-22 - Rating: 5)

    Had a clogged kitchen sink that was not going down. Called in the morning, and the technician was sent out that afternoon.Ryan was very friendly and efficient. Worked clean and finished very quickly. Will definitely use you again for any plumbing needs!

  • Review 60 (2024-04-18 - Rating: 5)

    Went well above what was expected made sure the job was done correctly. Was professional. Will definitely use them again.

  • Review 61 (2023-11-23 - Rating: 5)

    Great job...he fix my toilet in less than 30 minutes

  • Review 62 (2021-06-30 - Rating: 5)

    Gustavo is great! Timely response and great communication! Will definitely use this service again

  • Review 63 (2023-11-29 - Rating: 5)

    Very competent, affable and a credit to your company.

  • Review 64 (2024-03-05 - Rating: 5)

    Eric was knowledgable and forthcoming, appreciated the honesty and integrity.

  • Review 65 (2024-04-13 - Rating: 5)

    The best this trailer park has ever had Carlos did a fantastic job.I would use rooter hero again.

  • Review 66 (2024-02-26 - Rating: 5)

    Courteous and professional service. I give my highest recommendation.

  • Review 67 (2024-03-18 - Rating: 5)

    Edward was prompt, courteous and professional. He diagnosed our leak, made the appropriate repairs, and left a nice clean room after the repair was complete.

  • Review 68 (2022-09-12 - Rating: 5)

    Very profesional and honest company. If you have plumbing issues or services needed, this is the company to call.

  • Review 69 (2024-03-25 - Rating: 5)

    Great job !!! Fast and got the job done ✅

  • Review 70 (2024-02-07 - Rating: 5)

    Excellent service from Carlos! Thank you!

  • Review 71 (2024-04-29 - Rating: 5)

    Fast and friendly service A+

  • Review 72 (2024-01-16 - Rating: 5)

    Great same day service.

  • Review 73 (2021-07-31 - Rating: 5)

    Jim got the job done and was very knowledgable and friendly

  • Review 74 (2023-03-02 - Rating: 5)

    Jerry was great and communicated very well what the issues were. Company was quick and easy to work with

  • Review 75 (2023-11-30 - Rating: 5)

    He was fantastic and fixed the issue

  • Review 76 (2021-07-24 - Rating: 5)

    Ivan was a pleasure to have in my home. Very knowledgeable, professional , and patient. He explained everything well to us and was upfront and clear on what services we needed and also how much it would cost. I would recommend this company if someone asked me if I know a good plumber.

  • Review 77 (2024-03-11 - Rating: 5)

    Love their work and their professionalism

  • Review 78 (2021-07-03 - Rating: 5)

    My plumber, who came by very fast, was extremely polite, knowledgable, honest and got the job done super fast. His name is KEN. Everyone should use this guy! He did a great job, cleaned up after the job and overall just a nice guy to deal with. He drove to Lowe’s with me and helped pick out a new toilet, that was perfect and cost effective. Ken is a good guy, this is a good business. They are on it. Ask for Ken!

  • Review 79 (2021-07-02 - Rating: 5)

    Note to self… Never pour unused Metamucil down the drain!!! It instantly turned to a thick gelatinous substance. Let’s just say, that none of our efforts worked. So, we called Rooter Hero.Gustavo was very professional and got right down to business. He kept everything clean as he went. It was a really tough clog, and all be it difficult, he kept at it. Aside from be a wonderful plumber, I felt comfortable being alone With him in our home. We chatted as he worked. It was if my neighbor had come over to help me out.Will I use Rooter Hero again? Without a doubt!

  • Review 80 (2021-07-30 - Rating: 5)

    Outstanding job! Technician, Albert, went above and beyond.

  • Review 81 (2024-04-04 - Rating: 5)

    Extremely pleasant and professional.

  • Review 82 (2024-05-03 - Rating: 5)

    Very professional and detailed.

  • Review 83 (2021-06-25 - Rating: 5)

    David came out and recommended we replace our upstairs toilet. He was clean, reliable, and he did all the work the same day! I will definitely be calling David out and using this company in the future

  • Review 84 (2021-07-05 - Rating: 5)

    Jim was prompt, polite, considerate of my home and property. Jim listened to my concerns and then addressed the problem. A sewer line was clogged and he was able to clear the clog and all is working and draining now as should. Jim was knowledgeable, experienced and said he would followup with his findings to avoid furure clogs.

  • Review 85 (2021-07-11 - Rating: 5)

    David did an excellent job replacing our faucet and garbage disposal, and he was incredibly professional. I would definitely recommend him and will likely go to him for future projects.

  • Review 86 (2021-06-30 - Rating: 5)

    Technician showed up on time was polite and did a great job will use this company again!

  • Review 87 (2024-01-29 - Rating: 5)

    They were fast!!

  • Review 88 (2021-07-07 - Rating: 5)

    Excellent and friendly service.Recommend highly.

  • Review 89 (2021-07-24 - Rating: 5)

    On time,professional,very pleasant.

  • Review 90 (2023-03-08 - Rating: 4)

    Great job

  • Review 91 (2024-01-28 - Rating: 5)

    Excellent service!

  • Review 92 (2023-12-05 - Rating: 5)

    Great service!

  • Review 93 (2021-07-24 - Rating: 5)

    Ivan and Marcos are very professional 👍🏼

  • Review 94 (2021-06-24 - Rating: 5)

    Excellent service

  • Review 95 (2023-03-02 - Rating: 5)

    Clogged bathroom sink!!

  • Review 96 (2021-07-13 - Rating: 5)

    Good service

  • Review 97 (2021-07-16 - Rating: 5)

    Open the kitchen sink

  • Review 98 (2024-04-15 - Rating: 5)

    Rapid response. Excellent service. They respond quickly and their work is Excellent.

  • Review 99 (2021-07-24 - Rating: 5)

    Ivan and Marcos are very responsible technicians. Punctual and well respectful. They left the job well done and very clean. Thank you so much