BSJ Plumbing LLC
Located in Mesa, Arizona
Address: 211 E 10th Dr #1, Mesa, AZ 85210, United States
Phone: +1 480-648-5959
Rating: 4.9
Services
- On-site services
- Online estimates
- Repair services
- Appointment required
- Credit cards
Categories
- Plumber
- Drainage service
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-30 - Rating: 5)
Keith Irelan was our HERO. Our drain pipes were almost completely plugged with nasty grease. There was only about a 1/2 inch open! Keith came out with their high pressure jetter and spent HOURS clearing the blockages. IT WORKED! Here we are, a year later, no problems whatsoever. He was so thorough. Saved us a ton of $$$ that wed have had to pay to replace the pipes. Way to go, BSJ! -
Review 2 (2023-03-31 - Rating: 5)
I was looking to have a water softener system installed at my house, which my wife and I just moved into. I saw a BJS label on the water heater at our house and contacted the company to come take a look. They were able to send a technician almost immediately. He took a thorough look at our system and advised that we did not have enough room in our water heater closet to install a softener, but we could install a different type of water conditioning system that would ameliorate our hard water. And, two days later, he installed it.The technician, Fred, was very polite and very detailed in explaining our options. He was concerned about getting something to solve our issues at reasonable price. We are impressed with his service and impeccable manners. -
Review 3 (2023-04-25 - Rating: 5)
Fred Cherri came out on Sunday to find that the problem within the house was a clogged pipe. Once Fred cleared the clog, he checked the pipe in my front yard leading to the sewer. He could see that I didn’t have an open line. He came back this morning to discover that I had a cracked and collapsed pipe. The cable company contractor was there and took responsibility for breaking the pipe when installing fiber optic cables. Thank you to Fred Cherri for not giving up in locating the problem. I really appreciate BSJ and Fred’s work! -
Review 4 (2024-01-03 - Rating: 5)
Usually do stuff myself but took their annual membership which included tankless flush. Their tech. Michael was terrific. He did a great job, made a thorough inspection of other plumbing, and took the time to explain everything. He knows his stuff is very professional and polite. -
Review 5 (2023-09-06 - Rating: 5)
BSJ Plumbing associate Dustin arrived as scheduled and greeted us with a smile. He put on shoe covers to keep our carpet clean. He diagnosed the issue and quoted us the cost. We gave him the go ahead and he completed the process within a very short time. Our experience with BSJ is always positive and we highly recommend them to those in need of their services. -
Review 6 (2022-11-30 - Rating: 5)
My entire experience with BSJ Plumbing was excellent. Scheduling same day service was quick and easy, and the scheduler was very professional and courteous. Michael G was my service tech, and I was able to see when he was on his way, and keep track of his ETA in real time. Michael was great! He listened thoroughly to everything I needed help with, and confirmed back to me what he was hearing to make sure we were on the same page. Ultimately, I needed natural gas lines checked for leaks, and ensuring a safe connection to a brand new gas range and oven. He checked everything, showed me what looked great, and what needed repair, then drew up a quote promptly. The price was fair, so he completed the work on the spot, which was basically an old shutoff valve replacement, as the old one was leaking and out of code compliance. He even showed me where newer valves had been replaced when we replaced a water heater and updated the AC/furnace system, bringing peace of mind that previous work by others was done to code and was safe. Michael is a great asset to BSJ Plumbing, and has knowledge, personability, and work ethic to give this company a good name for itself. Thank you! -
Review 7 (2022-12-30 - Rating: 5)
Weve had BSJ out to our house several times to help us keep our house maintained. From installing a new sink to replacing shut off valves to helping with a new shower install these guys are always the best. They send the right people for the job every time. Their prices are fair, and the people are honest. I am incredibly thankful that I can trust the prices they give me, without having to worry about getting second or third opinions. I cant recommend them enough. -
Review 8 (2023-02-13 - Rating: 5)
We had a sewer backup and needed service ASAP. on a Thursday morning. We called other places and they could not fit us in - we were so relieved when BSJ Plumbing could come out and help us. They gave us a block time and we were able to track how far out our tech was and see a picture of the tech thru their text app. Our tech was Robert L. and we were very pleased with him. He gave us a price and stuck to it - without any other surprises later. He was knowledgeable, friendly, and professional. He was also always aware of keeping everything clean and disinfected making sure he sprayed everything down. I’m hoping of not having any plumbing problems in the future , but if we do, we now know who to call. Highly recommend them. -
Review 9 (2023-07-17 - Rating: 5)
Dustin and BSJ Plumbing were great to work with! We needed our water heater flushed and Dustin came out same day. He was extremely professional and helpful in explaining the work he did on our water heater and also future maintenance of our water softener. We would definitely use him again. -
Review 10 (2023-10-28 - Rating: 5)
We had an issue with our outdoor waterline to the back hose, it got stuck on/broke and we had to shut off the main water line to the house to contain any potential flooding issues. Michael Gisbran was our technician and he was very knowledgeable, professional, communicative, honest, and fair.I also appreciate that the company keeps you informed of status via email, text, phone and you can track your driver as well on the app/link once they are on route.We have used BSJ on more than one occasion and I recommend them highly! -
Review 11 (2023-06-23 - Rating: 5)
This is the second time weve used BSJ Plumbing. I appreciated their promptness so that my plans for the rest of the day werent affected. Joe was courteous and took care of our water heater maintenance and drain quickly. Joe told me that the water heater had very little sediment and was in great shape. I like that this company is honest and doesnt try to sell you a bunch of stuff that you dont need or make up problems you dont have. I highly recommend BSJ for your plumbing needs. -
Review 12 (2023-10-25 - Rating: 5)
BSJ is an excellent company to do business with especially since they are associated to Johns Refrigeration. Honest, reliable and dependable.Jonathon M. was excellent with flushing my water heater. He also explained BSJs maintenance agreement, cost of a new water heater (when the time comes) and he was very professional and informative overall. He answered all my questions. -
Review 13 (2023-10-07 - Rating: 5)
We replaced our traditional hot water heater with a tankless, and it has taken some getting used to. Mike at BSJ has been amazing with helping us troubleshoot configurations and settings. Hes come out to the house at no charge and his help has been just what we needed each time. We highly recommend BSJ Plumbing. -
Review 14 (2023-11-29 - Rating: 5)
Dustin provided 5 Star Service! He replaced all our 17 year old plastic angle stops with solid metal ones to prevent a water catastrophe! He also installed a water softener and water heater all in one day without any leaks! Dustin was courteous and cleaned up all plumbing trash.JOB WELL DONE DUSTIN! We will recommend Dustin and BSJ Plumbing to all we encounter with plumbing needs! -
Review 15 (2023-10-22 - Rating: 5)
Jonathan arrived promptly to work on my list of plumbing problems/concerns. He worked efficiently and always cleaned up when he finished. Of note: when he had a problem that he couldn’t resolve, he brought his supervisor out to help. Evidently, the business model is to have a supervisor available to problem solve, on site, if necessary. It worked well and there was no extra fee.Jonathan was courteous, thoughtful, and hard working. I would have him come to my house again. Thank you, Jonathan and BSJ. -
Review 16 (2023-11-12 - Rating: 5)
BSJ Plumbing was great! Robert showed up on time and performed the work very well. He kept us informed as the work progressed and was very professional. Would highly recommend. -
Review 17 (2023-10-19 - Rating: 5)
Dustin showed me the corrosion, rust, and burnt wires on my old water heater, and was able to install a new one the same day. He was professional and efficient and the water heater works great. He even came back the next week at no charge to install a drainage pipe from the pan to the outside and did a thorough job of that as well! -
Review 18 (2023-10-20 - Rating: 5)
BSJ was able to provide service within a few hours after contacting. This was my second service that Kevin was the Tech. Great guy. Very professional and proficient. Also used BSJ for installing a Hot Water Recirculating pump and Jonathan was awesome. -
Review 19 (2023-03-14 - Rating: 5)
A great experience! Brad came out to do a quote and was very transparent and informative. I felt like I was getting the best value for money. Of the quotes I got, they were in the middle but I feel like I received a top quality product and excellent service. Dustin did the install and was very prompt and also transparent with everything on the installation. I will absolutely use BSK again! -
Review 20 (2023-06-09 - Rating: 5)
Fred was the most wonderful person I have had to deal with this issue with my water heater. He was professional and has went out of his way to assure the job will get done. Although I have had to put money on shipping he could see how frustrated I became when I found the part would not come in until next week. He assured me he would make it a priority to come back even if it is late. He made sure that the service call and labor was discounted. He explained step by step what the problem was and understood how frustrated I was, even if I raised my voice at the person on the phone. He took charge and took it upon him self to provide the information that was needed to get the part shipped. He made sure he will be the one to come and install the part once it is received next week. Thumbs up to Fred! BSJ has a valuable employee with Fred! -
Review 21 (2023-08-15 - Rating: 5)
2nd slab leak in 7yrs. Just $200.00 more and more work involved. I cant say enough about Keith and Joe. If you want peace of mind call BSJ Plumbing. Theyve joined Johns Heating and Cooling. Ive been a customer of Johns for over 30yrs. I have the very best companies and highly skilled, honest technicians to help me feel safe and secure. Im old and this is important. Keith is the best. -
Review 22 (2023-06-07 - Rating: 5)
Steven from BSJ Plumbing was right on time which I always appreciate. He identified the problem with our water heater after seeing evidence of water in the belly pan and rust around the lower heating element. He said best to try and replace the heating elements if the rust hasnt too badly damaged the threads. He said option B was to try and get it replaced from AO Smith while under warranty but realize that they will charge an inflation increase of what the unit costs today versus what it costs when we bought in 2019. We went with the replacement option and fortunately, the threads were still useable. Steven replaced both upper and lower heating elements, showed me the corrosion on both, and then tested the water heater to make sure it was working and not leaking. While we were waiting for the water heater to drain, he asked me if I had any other plumbing concerns. I showed him that our dishwasher spraying arm had become detached and he was able to fix that and getting it working again - at no charge!I was very impressed with Steven and the time he took to explain our repair options. I would highly recommend BSJ Plumbing and Steven in particular. -
Review 23 (2023-11-30 - Rating: 5)
The plumber (Robert) Was terrific. He quickly diagnosed the problem. I was having and identified the soluthen and resolved in a very reasonable length of time. He was professional, Courteous, Knowledgeable and efficient. I wouldnt hesitate for a second to have him or any of the other plumbers working for B. S j to solve any problem I have in the future. -
Review 24 (2023-02-04 - Rating: 5)
I was impressed with Michael’s professionalism. He is a master of his craft. His attitude and attention to detail was stellar. I would highly recommend his services. Thank you Michael. -
Review 25 (2023-08-08 - Rating: 5)
I have used BSJ for my plumbing needs for at least 10 years. Robert did a meticulous job carefully removing my old dishwasher and installing a new one, and walking me through its operation. In addition, he took exceptional care to respect my home, floors, clean up, etc, which is important to me when using a business and continuing to use them. -
Review 26 (2023-05-24 - Rating: 5)
I recently had my water heater replaced with a newer tank by BSJ Plumbing. I didnt know that the old one needed replacing until it was shown to me where there had been corrosion occurring at the bottom of the tank. I appreciated learning a bit more about water heaters and how they fail over time. I didnt want to take the chance of a leak or worse, so I opted for the new tank. Dustin Magnus was very knowledgeable and professional in helping me make the right decision to replace the water heater. He was great with the service call from start to finish. He took the time to explain things about the install, and was never high pressure, nor pushy about me needing the replacement. Just honest and straightforward, which I appreciate and respect. I highly recommend BSJ Plumbing and Dustin Magnus. -
Review 27 (2023-01-23 - Rating: 5)
We had to reroute our gas line and run a water line to our refrigerator ice maker. Michael G came out and was knowledge about what obstacles we would face and on solutions. He was quick and efficient and the fact that it was cheaper to use BSJ than other companies I talked to was a bonus! BSJ knows how to do the work and knows how to provide great customer service. I will use them for any further plumbing needs and will be confident that the work will be done correctly and at a reasonable cost. They have my trust and future business. -
Review 28 (2023-05-29 - Rating: 5)
Our toilets, showers and tubs on one end of the house were backed up. Of course this happened the day before a holiday weekend. They were able to get us on the schedule quickly, communicated when and who would be showing up and showed up on time. Michael was very professional and knew what he was doing. He took the time to explain what was going on and options for keeping it from happening again. Overall a great experience! -
Review 29 (2023-10-05 - Rating: 5)
Our technician, Robert, is always a pleasure to work with. Very easy-going, down to earth, and real. As well, BSJ Plumbing has never let us down and has always fulfilled our needs at a very fair price for the services they offer. -
Review 30 (2022-10-13 - Rating: 5)
Great experience with the guys at BSJ. We got 3 quotes, and I wont lie, BSJ wasnt the cheapest. What they DID do was take the extra time to examine every feature I had asked about and quoted me accurately and honestly. They were up front with risks and recommendations. They followed up after the quote to see if we had any questions.On installation day, they did excellent work and finished the project on-time. They left everything clean and tidy. The recommendation they had for a new kitchen sink was spot-on and Im very happy with the end product. -
Review 31 (2023-11-10 - Rating: 5)
Michael Gisbran did a great job, very happy with his work. Great job clearing my sewer line BSJ are the very best. cleaned all house water lines.Michael did Annual Heater flush/ Annual complete plumbing inspection/ installed water heater pipe & fixed outside water faucet.All work Michael does is very professional great person to work with. -
Review 32 (2023-06-08 - Rating: 5)
First and foremost, their professionalism and expertise is always evident from the initial consultation. Justin listened attentively to our requirements, asked insightful questions, and provided valuable recommendations tailored to our needs. Their deep knowledge of commercial plumbing systems instilled confidence in their abilities.We have worked with BSJ Plumbing in the past, and, I highly recommend them for any plumbing needs. Their professionalism, expertise, and commitment to excellence make them a standout choice. It was a pleasure working with them, and I will undoubtedly engage in their services again in the future. -
Review 33 (2023-05-17 - Rating: 5)
Fred was so very polite, professional, and knowledgeable! He cleared my clogged drain very quickly, cleaned up everything and gave me all the information I need to keep my drains clean in the future. Thank you Fred snd BSJ Plumbing. I will recommend your company to all my friends! -
Review 34 (2023-08-26 - Rating: 5)
I was very impressed with the professionalism and expertise of BSJ Plumbing. I called them to fix my softwater system, which they did. They also took the time to check out my home to make sure everything else was in good working order. They did discover a couple of issues, advised me about them and asked me if I wanted to fix them. I loved they were proactive, and it allowed me to get the problem fixed before they became bigger issues becuase they were / are proactive. The issues the discovered and fix: One was with tankless water heater, the other was the water pressure value to the house. I will use them again! -
Review 35 (2023-09-07 - Rating: 5)
Joe Money was the tech who came to check and possibly flush my water heater. He gave me an honest opinion and estimates on a new water heater and soft water feature. I appreciated that he did not try to sell me anything but recommended replacing these old units in the future. No service charge!! -
Review 36 (2023-11-29 - Rating: 5)
Keith Irelan was very professional, courteous, and explained in detail the plumbing repairs needed. Greatly appreciated his consistent efforts to locate parts needed for the repairs. I will definitely request Keith for future plumbing services. Great job! -
Review 37 (2023-09-20 - Rating: 5)
Since using BSJ Plumbing, I have always appreciated their professionalism and quality of work. Michael is the best and has proven this in each and every issue I have encountered. Thank you to all the staff also. -
Review 38 (2023-11-10 - Rating: 5)
We were in a bind with clogged sinks. Our normal go to was not available. We checked out the Northeast Mesa Up Close paper and found BSJ Plumbing. Keith arrived very close to the time I called in. Great service, professional, great interaction. Might be my new go to. -
Review 39 (2023-04-06 - Rating: 5)
Keith with BSJ plumbing was fantastic. He was at a neighbors house & was able to fix my leak too. I would recommend this plumber, they are reasonable, knowledgeable & professional. Top notch!! Thanks Keith you were my angel. 100% satisfied & thankful. -
Review 40 (2023-08-03 - Rating: 5)
Plumbing issues are always so stressful! Partly because it’s hard to find a good quality plumbing company that you can trust. But BSJ is great! Starting with scheduling, which is always super friendly, easy and prompt. I’ve used them for the last two plumbing problems I’ve had, one interior and one exterior. I will always use BSJ from now on. -
Review 41 (2023-06-15 - Rating: 5)
Robert came out today to inspect and flush the water heater to take advantage of a promo card they sent me. This is not the first time I have had them come out and they always have been professional, on time and do quality work. I would definitely call them again and recommend them to friends. -
Review 42 (2023-11-04 - Rating: 5)
Joe Money did a great job. He was early, went thru all the details and had the job done in a short amount of time. Would recommend BSJ for your next plumbing needs -
Review 43 (2023-11-02 - Rating: 5)
We live out of state and use BSJ exclusively for plumbing needs at our Phoenix home. Today, I had the pleasure of being onsite today when Fred arrived. Absolutely amazing experience all around. Responsive and professional. We even asked for something to be changed during the visit, and Fred took care of it immediately and explained every step of the process, as well as quoting and explaining a new water softener system. We will definitely continue to use BSJ in the future for all of our plumbing needs! -
Review 44 (2023-06-27 - Rating: 5)
We had a leak in the main supply to our home. Fred was here that afternoon and did a very nice job in repairing the leak. He showed me what he had to do and gave me an estimate before doing it.It looks great and I am sure that we will not have any other problems with that section. -
Review 45 (2023-02-14 - Rating: 5)
Fred has been here a number of times over the past 3 years to fix various plumbing problems at our house. He is knowledgeable, thorough, and accurate in his work. I especially like his explanations of what is being done and why. I recommend BSJ Plumbing for all residential plumbing work. -
Review 46 (2023-07-17 - Rating: 5)
Robert was friendly and professional. He made sure that our problem was fix and walked us through process as well as gave us recommendations on how to maintain in the future. I would highly recommend him to anyone looking for a good plumber. Thanks Robert! -
Review 47 (2023-08-10 - Rating: 5)
Technician Michael Gisbran was very knowledgeable and very well prepared! He did an excellent job at a very reasonable price, I will call BSJ Plumbing again for sure! I highly recommend them! -
Review 48 (2023-04-22 - Rating: 5)
Michael is amazing, there were obstacles running the drain pipe in the wall and he handled it with ease. Michael was professional and answered all my questions and left everything clean and tidy when he was done!Michael was friendly, knowledgeable and your company should definitely recognize his qualities and reward him for going the extra mile out in the field with great customer service’Thanks,Lorrie Toliver -
Review 49 (2023-08-25 - Rating: 5)
Robert was great and serviced my tankless water heater and replaced my RO filters and got it all working like new. BSJ plumbing is great company and great employees who are professional and trustworthy. I’ve used BSJ for going on about 5 years and Robert has done majority of work for me. Highly recommend BSJ for all needs. -
Review 50 (2022-12-16 - Rating: 5)
BSJ Plumbing, LLC was very responsive and professional. Plumber Michael Gisbran is very knowledgeable, experienced and great to work with. He takes the time to show you and to explain things to you. Michael went above and beyond to get the work done and to make sure the plumbing needs were met. Happy customer. Highly recommend. -
Review 51 (2023-06-16 - Rating: 5)
6/15/23:Used them again today and once again the service was excellent. Steven Parks provided me with options and answered all of my numerous questions. Highly recommend this company.10/20/22:Needed R/O tank and filters replaced. They responded immediately and resolved the issue. Plumber used boot coverings and did his job professionally. Will definitely use them again. -
Review 52 (2023-08-26 - Rating: 5)
From the initial call to set up an appointment to our tech Steven stopping by to do the work, it was all a pleasant experience. I didnt price with others as I believe you get what you pay for and based on our experience, which was fast and well done, I would pay it again. Thank you for such great service all around. -
Review 53 (2023-10-11 - Rating: 5)
I appreciated Roberts thoroughness with the maintenance of my water heater, as well as discussion of plumbing-related home issues. We had a very enjoyable conversation overall. Great service! -
Review 54 (2023-12-01 - Rating: 5)
Michael was awesome. He was curteous and professional. My plumbing issue was taken care of. BSJ is a first class company. Thank you -
Review 55 (2023-06-16 - Rating: 5)
Dustin and BSJ plumbing did an amazing job fixing all the plumbing issues at my house. He was on time and did an amazing job on all of my projects. Everything was done well, quickly and he even tightened up my kitchen faucet on his way out the door. I would highly recommend this company if you have plumbing issues. -
Review 56 (2023-08-25 - Rating: 5)
Im grateful for the quick response to repair a cracked pipe in my bathroom damaging my cabinets, walls & floors. Jonathan took the time to explain the damages & repairs that were needed as well as inform me that my water heater is not working properly. Thankfully knowing ahead of time will prevent thousands of dollars in damage. -
Review 57 (2023-01-25 - Rating: 5)
Wonderful company, all personnel are professional and competent. Techs Fred and Joe do a great job. Fully explain work, professional installations and clean up after job. Had tankless water heater installed with a service contract and other plumbing fixes. Highly recommend BSJ Plumbing!!!!!!! -
Review 58 (2023-05-26 - Rating: 5)
Keith, Fred, and Steven provided great service. Fred was my primary contact and was very professional throughout the process. They arrived early and finished on time. I would recommend them to anyone who needs a large or small jobs done. Thanks BSJ. -
Review 59 (2023-09-07 - Rating: 5)
Michael is the consummate service provider! He did my annual whole house service visit and installation in master shower. He went above and beyond to get the work done timely, even though he was also covering jobs for another employee who was sick! Go Michael!! -
Review 60 (2023-09-28 - Rating: 5)
I thought young Steve Parks was professional, pleasant, and knowledgeable. He managed his time well. He even corrected a couple of minor issues that needed attention. Having done all that,still only charged me for the initial work agreed upon. Good person working for a fine company. -
Review 61 (2023-06-26 - Rating: 5)
I have used BSJ Plumbing twice: one preventative maintenance and one emergency. They were professional and courteous both times. Their recommendations were very pragmatics and I did not feel like they were pushy. I would recommend them for any plumbing service. -
Review 62 (2020-07-16 - Rating: 5)
Excellent service from this company. Purchased a microwave at Lowes and this was the company they used. They were very pleasant and prompt when setting up the appointment. Robert was the installer, called to say when he would arrive and was extremely nice and very knowledgeable. He did a great job protecting the surrounding area, checked to make sure everything worked and cleaned up afterward. I would use this company again! -
Review 63 (2023-04-27 - Rating: 5)
Fred did a great job advising us on various options to replace our water heater and softener and installed all components within 48 hours. Extremely happy with the service -
Review 64 (2020-03-13 - Rating: 5)
This company is contracted with Lowes for delivery and installation services. I purchased a new dishwasher and within 1 day was called by them to set up an appointment for the next day! The service man, Robert, was very punctual and professional. He tested out water line and explained, in detail, why we may want to consider adding a regulator sometime in the future, but never tried to hard-sell me on the purchase. Then as he was removing the old dishwasher, he realized the new dishwashers handle was going to prevent us from opening one of our cabinet drawers. He went ahead and removed the old washer and took the new one back to the store for us, and the next day we returned to the store and purchased a different washer. Within a few days, an appointment was made and again Robert returned in punctually, calling first to advise he was having a problem at a current job, and might be a little late for our job. Once arrived, he had the new washer installed and tested quickly, going over all the paperwork in a thorough manner with me. The company never charged me for having to come out twice, which was much appreciated also! I highly recommend this company for your plumbing needs, and will be using them in the future for all of mine! -
Review 65 (2023-05-24 - Rating: 5)
I needed a plumber within 4 hours as our house is an Airbnb and I needed help clearing the drain before new guests showed up. BSJ delivered, they had Dustin at my house so fast and he was very professional and communicated with me wonderfully as I was not on site. Thank you!!! -
Review 66 (2023-03-21 - Rating: 5)
Steven was very courteous and professional during his visit. He was very knowledgeable and was quick to answer all of our questions. He shared his diagnostic results as he was working and gave us the confidence that he knew exactly what he was doing. Steven did a great job!! -
Review 67 (2023-06-27 - Rating: 5)
We appreciate BSJ Plumbing and Fred. Fred is a talented plumber. He is professional, incredibly friendly and truly committed to providing excellent service. We look forward to continuing our working relationship with BSJ Plumbing and Fred. -
Review 68 (2022-11-23 - Rating: 5)
Brad is an awesome representative for your company! He always tells it to you straight and is incredibly knowledgeable about his trade 🙂 there was a young gentleman in training that came out with Brad (I cant recall his name) however he was very pleasant and respectful, seemed eager to learn - you have a couple of awesome guys there! Thank you!! (I listed several services weve had done over the years by BSJ) -
Review 69 (2023-09-08 - Rating: 5)
Steven is the best! Very professional, neat and conscientious. BSJ Plumbing did a great job, easy to schedule and nice to get updates when your technician will be arriving.Fred and Joe were very professional. -
Review 70 (2023-10-05 - Rating: 5)
Steven was a true professional. Very helpful with the information needed to make decisions. Prompt and thorough with the job. Richard really liked Steven and put his trust in him and his work. -
Review 71 (2023-10-20 - Rating: 5)
It was a pleasure having Jonathon install our new hot water heater. He was prompt, efficient and he instills confidence in what he is working on. He is very professional in every way. -
Review 72 (2022-06-20 - Rating: 5)
All the employees I’ve worked with at BSJ plumbing have been professional, on time and honest. We have been using them for several years and highly recommend them for any plumbing needs. We’ve mainly had Neil out to or home and he is amazingly patient and thorough in explaining plumbing issues and answering and questions. -
Review 73 (2022-05-10 - Rating: 5)
BSJ were absolutely the best - from the first time I called to enquire about installing a water softener, to the technician visiting to give an estimate, and through to the actual work and installation. I do not normally write reviews, but BSJ Plumbing were that good their good work needs to be complimented. If ever I need plumbing work again, without doubt I will use BSJ. -
Review 74 (2023-11-18 - Rating: 5)
Michael and William were very professional and went above and beyond to make sure my water heater was replaced correctly. They were able to quote me and replace the unit same day. -
Review 75 (2023-03-07 - Rating: 5)
I inherited bad plumbing in a house I recently bought and had the sewer main collapse on me. Both Michael and Keith did great jobs both scoping to find the problem and then fixing it. Setting up financing was really easy and their dispatch was very helpful both calling me and sending texts to keep me updated on everything. I will be using them again when i inevitably have to replace the other cheap pipes that the previous owners left me. -
Review 76 (2022-07-28 - Rating: 5)
Joe, Michael, and another employee went above and beyond to install our water softener today.I had been quoted a price, and then they realized it would take more work than the quote. Even with the extra time it took they still honored the original quoteThey had to dig a trench, run 3 pipes under my sidewalk, and run power to the softener. They cleaned everything up and walked me through the install.All 3 of them deserve a raise. I would highly recommend them and BJS Plumbing to anyone. -
Review 77 (2023-10-17 - Rating: 5)
The entire team was helpful open and honest, they didnt try and sell anything and helped us choose what was best for our home rather than what what the most expensive. I would recommend BSJ to anyone looking for a plumber we ended up with a new water heater. They even made sure to fit us in same day so that we would have hot water the next. Wonderful business IwI highly recommend them!Kieth was great -
Review 78 (2023-11-16 - Rating: 5)
They came out the same day we called and by the end of the day we had a new water heater installed. Very professional, would recommend! Great job -
Review 79 (2021-10-12 - Rating: 5)
From start to finish BSJ Plumbing was professional and responsive! Michael came out and provided my estimate after listening to a list of wants for our water heater replacement. After evaluating what needed to be done he was able to provide 3 different estimates based on additional equipment I wanted to install with it. Once we decided we wanted to go with BSJ Plumbing, scheduling was quick and easy. Michael came out again and completed the replacement in just a few hours. He work was clean, professional, and on point for aesthetics and function. I would definitely recommend them and am glad I gave them a chance to earn my business. -
Review 80 (2018-05-22 - Rating: 5)
Lowes recommended Bsj Plumbing and Appliance to install my new Whirlpool dishwasher. I was very happy with Chad, the Bsj plumbing technician, who arrived at me house as scheduled, completed the installation in a timely manner, carefully cleaned up his work area, and took time to explain to me, in detail, the operation of the dishwasher, fully answering the many questions I had. Chad was personable, knowledgeable and efficient. I highly recommend Chad and his company. -
Review 81 (2022-06-01 - Rating: 5)
Outstanding service in every way the cost was exactly what I was quoted the technicians were professional explained everything clearly. They went the extra mile. Excellent quality heater & parts Bradford White is one of the best. The area is clean they took care of it all I could not be happier! Highly recommend. -
Review 82 (2021-11-04 - Rating: 5)
Brad came out, was very friendly, courteous and professional and explained everything to me in detail about installation of a new tankless water heater. His guys came out a week later for the installation and they were also very friendly, courteous and very professional. Installation was done quickly and when they left it was like theyd never been there, they cleaned up the work area very neat. I would use BSJ Plumbing for other such matters in my home. THANK YOU -
Review 83 (2023-02-17 - Rating: 5)
The Tech Steven Parks, definitely provided outstanding 5 star service! Additionally, the office scheduling experts were very helpful & provided concise communications. I would recommend BSJ for many of the plumbing issues that exist. -
Review 84 (2023-04-12 - Rating: 5)
Our guy Robert is awesome. He was very thorough and talked me through everything and all of the different options. Im very confident in his skills and the companys ability to get us taken care of. -
Review 85 (2022-11-15 - Rating: 5)
BSJ Plumbing installed a whole house water purification system for us. Fred and Tino did an amazing job. Very professional and high quality work. With reasonable pricing. -
Review 86 (2022-06-05 - Rating: 5)
Thank you to BSJ Plumbing for the quick response to our plumbing dilemma! I also want to thank Robert the technician for the very clean and professional job on replacing our water heater. BSJ has great team of professionals and I would highly recommend their services to anyone. -
Review 87 (2023-11-10 - Rating: 5)
BSJ Plumbing responded the same day to my initial phone call. They responded to complete the Job, the next day, after the Job was approved by the Inspector. The 3 man Crew was plesant and knowledgable about what was necessary to do the Job. -
Review 88 (2022-05-05 - Rating: 5)
Neil did great service today on a leaking master bath faucet I was told previously had to be replaced, and fixing a pipe where we thought we just needed the sink plug fixed, but the pipe was so corroded (after 20+ years) it might have caused a terrible leak. I felt sure the service was accurate, fair priced and saved us a disaster in future. 100% confidence in Neil and the company. -
Review 89 (2022-03-24 - Rating: 5)
BSJ Plumbing is extremely professional and responsive. Our water heater broke on a Friday and Brandon communicated with me all weekend but we decided to wait until Tuesday to have service. Michael came on Tuesday right on time and provided options for replacement. When I chose a tankless system he called to reserve the equipment and came back the next day to install. Michael and his apprentice were here all day, were both super friendly to work with, and their work was impeccable. They took time to explain how our new heater worked and to answer our questions. When they left, the work space was spotless. Additionally, they provided service for us which was way outside their service area! I really appreciated the texts I received to let me know that the plumber was on his way, with a picture of him and a bit of personal information.I would highly recommend BSJ to anyone in the Chandler/Gilbert area (that is their area of service, we live in the extreme North Valley). I wish they served my area! They would be the ONLY plumbing company I would ever use again! -
Review 90 (2018-05-24 - Rating: 5)
Very pleased with the service I received. Neil called ahead and told me when hed arrive and did so ahead of schedule. He was friendly and professional, and after the job was completed, made sure I had looked it all over and was satisfied with the work before he left. I wouldnt hesitate to use BSJ Plumbing again. -
Review 91 (2023-03-22 - Rating: 5)
Kevin and Joe were thorough, knowledgeable and patient with my questions. They reviewed their own work and double checked at follow up. They showed all my options and costs for each. Work area was cleaner after they came than when they arrived. -
Review 92 (2023-04-03 - Rating: 5)
Dustin was actually early. He was very professional, knowledgeable and hard working. He informed me of everything I needed to know and kept me informed as he went along with the job. I am very happy with my experience with this company. -
Review 93 (2024-01-24 - Rating: 5)
Robert came out and gave us estimates . He was very knowledgeable of the products that are needed for repair. Answered all our questions, was friendly! 10 out of 10 recommend!!! thank you again! -
Review 94 (2023-05-16 - Rating: 5)
Fred, was on time, knowledgeable, and proficient. He explained the process involved and total cost of services. I would highly recommend this company and individual to anyone looking for dependable repairs/installations regarding plumbing issues. -
Review 95 (2022-10-14 - Rating: 5)
Remodeled a closet to hold a stackable washer/dryer, worked professionally, efficiently, and courteously. Robert researched to find the best fit for what I needed. Couldnt be happier with the outcome. Highly recommend this professional company. Robert thinks outside the box so the project is exactly what the customer wants. I have a list for Robert and he is definitely coming back. -
Review 96 (2020-07-25 - Rating: 5)
I had to replace my water heater and Michael took care of the job perfectly. He was patient and very thorough when explaining what he was doing each step of the way. I very highly recommend BSJ without any hesitation. -
Review 97 (2020-03-05 - Rating: 5)
Bsj Plumbing and Fred C. Did a fantastic job replacing my water heater. Fred took the time to answer any and all questions, was very thorough in his work and made sure everything was perfect before he left. I would use Bsj and Fred again for plumbing needs and recommend them. -
Review 98 (2023-01-21 - Rating: 5)
I appreciate professionals who do the job right the first time and can explain their work in laymans terms for my understanding. Michael Gisbran is an expert in his field, never tried to upsell us for things we dont need. I highly recommend Michael Gisbran and BSJ plumbing without hesitation. That said I rarely leave reviews but feel compelled to share our confidence to those in need of this type of service. -
Review 99 (2023-08-30 - Rating: 5)
Johnathan M. was very professional. He replaced both shut-off valves for our washer and installed a new faucet in the kitchen. We are very pleased. -
Review 100 (2019-12-07 - Rating: 5)
Chad came to install a microwave that I purchased at Lowe’s. He was courteous, considerate and efficient. He went above and beyond. Also Leanna who called to schedule the installation was very pleasant and efficient. Overall a very good experience. I would call them for any future plumbing needs I might have. -
Review 101 (2020-12-22 - Rating: 5)
Brad came out within 1 day of our calling; found the problem that a previous plumbing company had created, and fixed it quickly. He then identified another issue we had and repaired it. But best of all, he went above and beyond with our home warranty company to ensure we were able to be reimbursed for out of pocket costs that we should not have had to endure due to the previous plumbing company. Would recommend BSJ to anyone and everyone! -
Review 102 (2022-10-04 - Rating: 5)
Holy S*^T it was a mess over here. Literally! Toilet backing up into the tub! GROSS! Steven and Brad went above the call of duty. Plumbing takes so much patience. Bless them both. Sorry we kept you here so late. At our house after 9:15PM!! Hours they worked, it was a mess!! Thanks guys!!! -
Review 103 (2022-04-09 - Rating: 5)
BSJ Plumbing offered a competitive price, great service, and Neil Ray was a terrific professional who installed our water heater. Knowledgeable, experienced, and trustworthy. Would recommend. -
Review 104 (2022-08-04 - Rating: 5)
Update: used them again for another garbage disposal install and Fred was also GREAT! Can’t recommend them enough!Neil is AWESOME! They were able to get me in same day. Which was above and beyond for my urgent situation (not a technical emergency). Neil went out of his way to get my drain situation figured out to my specifications even though I didn’t know if it was even possible! I can’t recommend BSJ and Neil enough! -
Review 105 (2023-11-09 - Rating: 5)
Robert has done plumbing work a few time at our house, he is very kind, honest, and has always fixed our plumbing issue. We will continue to use BSJ plumbing. -
Review 106 (2023-03-10 - Rating: 5)
Dustin helped me by making several plumbing repairs ahead of closing on my new home. Dustin & the BSJ team were super responsive and did a great job with short notice. Thanks! -
Review 107 (2022-07-14 - Rating: 5)
They were on time for the service appointment , professional with doing a complete evaluation of my residential plumbing system / found a issue within the residential sewer drain system.Overall the quality of service was outstanding and with that said. I would recommend BSJ plumbing & Appliance . -
Review 108 (2021-11-12 - Rating: 5)
Our service technician Robert is amazing! Detailed information what he needed to do. Work done in a timely manner! Robert was professional courteous and cleaned up his work area before leaving. I would definitely use Bsj Plumbing again. When I purchase my new dishwasher I am going to request Robert to do the installation. Leanna in the office was very helpful and provided service as soon as she could get Robert to my home. Overall a great company with great service! -
Review 109 (2021-06-13 - Rating: 5)
BSJ helped me deal with an electric hot water heater that needed to be replace. It was covered under a Lowes extended warranty program, but Lowes was fairly non-responsive and difficult to deal with. BSJ actually coached me on how to best deal with L:owes (which is not something I expected them to do) and with their help, I was able to get Lowes to honor the warranty. I also wanted to recognize the technician Fred Cherri who did an awesome job throughout the process. I would definitely recommend Fred and BSJ to anyone needing service. -
Review 110 (2023-10-05 - Rating: 5)
Michael and his partner did a great job and solved multiple problems at my home today. It was a bit of plumbing maintenance as well as plumbing repairs. I’m so thankful they fixed the leaky shower head. Really a great company to work with. Thank you. -
Review 111 (2018-05-01 - Rating: 5)
Michael, Brandon and Neil were so professional and did beautiful work remodelling two of my bathrooms. Really good folks, also put in a water filtering system. They are perfectionist and I am thrilled with the results. Brad The owner took time to listen and provide what I needed. I highly recommend this company. Pamela Frisbie -
Review 112 (2022-02-18 - Rating: 5)
***UPDATED Yet another outstanding service experience from BSJ. This time Aaron came out to look at our water heater. He even called the water heater manufacturer for us and ordered a replacement part. When we found the item was out of stock, BSJ found an in stock part somewhere else and then Fred came and installed it right away. We thought we were going to have to go without hot water for a long time, but thanks to BSJ, we did not and their pricing was extremely fair!!*** I will DEFINITELY use BSJ for any of my plumbing needs in the future. Neil was our plumber, and he was honest, fair, thorough, and kind. He was able to find a solution to a problem that another plumber was going to charge over 3 times the amount for, and did not have to jackhammer our floor, like the other plumber was going to do. We are very confident in the job he did and the integrity of this company. Not to mention the plumbers wear booties and a mask inside your home, making you feel even more safe and cared for. -
Review 113 (2021-08-11 - Rating: 5)
We had a very good experience with BSJ Plumbing! They manage to take care of the leak we had on the main water line while we were on vacation. They installed a temporary line so we would have water until the line was replaced. Always on time and very professional ! Frederic was the person who took such good care of us. -
Review 114 (2017-04-22 - Rating: 5)
Roy Temple was a tremendous help to us in solving issues with a new defective dishwasher. He contacted the store...found a replacement one in stock and picked it up and installed it in the same day. He was efficient, polite and incredibly service oriented. I would highly recommend Roy and Bsj Plumbing. -
Review 115 (2018-10-11 - Rating: 5)
Lowes recommended BSJ Plumbing to install my new gas dryer. Chad and Neil were friendly, professional, personable, knowledgeable and very efficient. They made sure that I was completely satisfied and had all my questions answered before leaving to go to the next job. I highly recommend Chad, Neil and BSJ Plumbing! -
Review 116 (2021-08-13 - Rating: 5)
Several years ago i purchased a solar hot water heater to work along side my regular hot water heater. The solar hot water heater had. finally seen its last. i contacted the manufacturer in Tennessee and asked for the AZ service people and they connected me with BSJ Plumbing & Appliance. Fred was able to arrive earlier than the selected time, which was perfect. He covered all the work that needed to be done; we agreed on a couple of additional items and he got busy. it was a long and difficult job. Fred did a terrific job and cleaned up after himself completely. I would definitely recommend Bsj and especially Fred!! -
Review 117 (2023-06-17 - Rating: 5)
When my water heater broke down, Fred Cherri from BSJ was very responsive and thorough in identifying the issue and get the unit replaced under warranty. Great job -
Review 118 (2020-02-16 - Rating: 5)
Thank you so much to Robert and BSJ Plumbing for doing such an amazing job installing my new hot water heater quickly. It’s hard with no hot water and I feel BSJ and Robert understood that. They took care of the install quickly, were friendly, and professional. Robert answered all of my homeowner questions with a smile on his face. Thank you again BSJ Plumbing for doing an amazing job. -
Review 119 (2020-02-20 - Rating: 5)
I dont usually leave reviews but the experience with BSJ Plumbing absolutely warrants one.I purchased a dishwasher through Lowes with installation and BSJ Plumbing was the one to complete the installation. The plumber who completed the work was Robert. Robert did an excellent and thorough job throughout the process. He measured the dishwasher prior to brining it in given that the brand (Bosch) can potentially cause heigh issues. Went over options on how to turn the water off and recommend (not pushed) potential upgrades to piping in the future (solid recommendations that I had from the home inspector so it wasnt a hard up-sell). The work was completely in a timely manner, my house looked great, and Robert walked me through the piping that was done and where certain things were and the reasons why. On top of that, he even took the old dishwasher away to recycle.Cant say enough quality things about the company and specifically Robert. If you purchase a dishwasher through Lowes and they are the plumbers to install it, you will be in good hands!Thanks again to the entire team at BSJ plumbing.Dave -
Review 120 (2021-01-09 - Rating: 5)
BSJ Plumbing installed a new tankless water heater for us after our old tank started leaking. We were super impressed with their promptness to respond to our needs, knowledge when explaining how things work so we could make good decisions, and professionalism while completing the work. They took the time to explain everything in a simple to understand way, and were extremely polite and courteous. I highly recommend this company for any of your plumbing needs! -
Review 121 (2019-04-17 - Rating: 5)
Chad Yeary of BSJ Plumbing was an absolute professional. He did an excellent and efficient job of installing a new water heater. He was patient with me and my many questions and made me feel appreciated as a client. I give him and his company BSJ Plumbing the highest rating possible. Dont hesitate to trust them with your plumbing needs. Thank you very much! -
Review 122 (2020-01-18 - Rating: 5)
We have had a leaking hot water heater since Thanksgiving and have been fighting our warranty company because they cannot find anyone to come out to my little town about an hour away from phoenix. Needless to say, I called a number on the new hot water heater I was looking at and they referred me to BSJ plumbing. Not only did they come out to my town, but they were on time, and they also saved me a lot of time and money by offering to install the water filtration system that I had already purchased at the same time. Both Brad and Fred were extremely courteous and professional and I would highly recommend them again to anyone. Five stars is not enough to describe BSJ Plumbing. And Brad or Fred, if youre reading this, thanks again. You guys we were awesome and I look forward to having you guys come back to my home again for any further work we have. -
Review 123 (2023-05-22 - Rating: 5)
Had water softener replaced. Joe showed up on time, was very professional in his workmanship. Best of all, he was polite and more than willing to answer any questions. -
Review 124 (2021-05-21 - Rating: 5)
BSJ offers a service for customers to be proactive regarding plumbing for their homes. Once their assessment was completed in February, we have been proactive in having all of the recommended issues with our home addressed. Fred Cherri has been a pleasure to have in our home. He is respectful, courteous, professional and kind. He has replaced a disposal, replaced all three emergency shutoff valves in the kitchen, installed an expansion tank at the water heater, replaced a bathroom faucet and today he installed new water hammer arrestors, backyard anti-siphon valve and hose bib as well as a pressure release valve. We do not hesitate to call on BSJ for all of our plumbing concerns. -
Review 125 (2019-06-08 - Rating: 5)
I called BSJ yesterday for a problem with our toilet bolts. Michael Gisbran came out that afternoon to fix it. I couldnt believe that I got same day service, and such awesome service. It was a pleasure to get to know Michael. He is very professional and friendly at the same time. He did a wonderful job. I highly recommend BSJ Plumbing to everyone that has a need for a plumber. In the future if we need a plumbing repair we will look no further than this company. -
Review 126 (2019-12-28 - Rating: 5)
My hot water heater gave up the ghost, so I trotted down to Lowes for a new one. BSJ plumbing is whom they contacted for the installation. Chad arrived within his time window. He was friendly and shared a lot of hot water heater trivia with me. I really appreciated the time he took to explain to me how to operate the heater, and how to properly maintain it. I would highly recommend BSJ for your hot water heater install. Timely, quick, efficient, yet still personable. Wonderful experience. Thanks, Chad! -
Review 127 (2022-02-22 - Rating: 5)
Great work. I have been involved in construction and maintenance supervision for 40 years and have seldom seen better crews. I had a utility sink installed in my garage, and a pressure regulator for my whole house. Mike Gisbran, Joe Money, and Bob Labrecque took care of a complex project that included cabinet demo, wall demo, sewer drain and vent relocation and dryer vent relocation. Thier workmanship and attention to detail was exemplary. BSJ is not the cheapest around, but the work is top notch. Hire these guys; you wont be disappointed. -
Review 128 (2021-05-13 - Rating: 5)
BSJ called promptly after I filed a warranty claim with Home Depot on the leaking water heater. The service person, Fred Cherri, showed up on the same day. He explained to me clearly what needed to be done and he is a 100% professional to install the new water heater. I would recommend BSJ to anyone for sure. -
Review 129 (2021-07-30 - Rating: 5)
We also had a new sink installed. Michael Gisbran did the work for us. He explained everything to us first and was very professional, on time and even covered our kitchen floor before getting started! We would use your business again as our experience with Michael was outstanding. I highly recommend doing business with BSJ Plumbing!! -
Review 130 (2019-12-11 - Rating: 5)
Neil was on time, knew his stuff and did a good job. He explained the operation and draining of the new water heater and how the timer worked. I would not hesitate to recommend him and his company. -
Review 131 (2022-01-25 - Rating: 5)
Michaels professional service provided brings great credit upon himself and BSJ Plumbing & Appliance Company. His professional services included repairs to our garbage disposal, kitchen sink, and laundry broken drain line. We highly recommend and will refer Michael to our network. Patricia Ptak -
Review 132 (2022-11-21 - Rating: 5)
Nile has always been Considerate, explain of what needs to be repaired and cost. He takes the time to make sure everything is done correctly. Very Perfectionist in his work and his Training partner Tio also did a very fine job. I do hope he continues to learn more from Niel. -
Review 133 (2023-01-20 - Rating: 5)
Nobody ever wants a plumber they NEED a plumber and IMMEDIATELY. By far best plumber’s experience Ive ever had after owning four houses and numerous apartments. Extremely Prompt (in a pinch for a first time customer) professional, courteous, clean and extremely informative and educationL. They get my vote. -
Review 134 (2022-01-14 - Rating: 5)
These people are thorough, professional and tidy. Communication with the customer is excellent. My installer, Robert, was on time and ready to work upon arrival. He brought everything he needed to do the job. I asked him to do an unscheduled repair and he even had everything for that job too. I cant say enough good things about Robert. He is knowledgeable, efficient and very personable. If I ever need plumbing services in the future; this is the Company Im gonna call. -
Review 135 (2022-11-10 - Rating: 5)
They were friendly and took the time to make sure they had everything available before giving a quote and explained everything they would be doing. They came when they said they would and did excellent work. The pricing and service was great. Will definitely use them for any future work and highly recommend thier services. -
Review 136 (2019-02-13 - Rating: 5)
Our new dishwasher was delivered today by a young man name of Chad. He was very polite, courteous and knowledgeable in his profession. He also checked for existing parts for wear and tear. If we had a question he was able answered with no hesitation. If we need a plumber in the future it would have to be Chad. I would highly recommend him.Mr & Mrs Spickler -
Review 137 (2019-11-06 - Rating: 5)
Michael Gisbran of BSJ Plumbing replaced the stem in a faucet handle yesterday - he did a good job and was very professional. I was also very impressed that the BSJ office called to let me know his previous appointment was taking longer than expected, so I wasnt left wondering if he would show up. A very customer focused, professional firm. GREAT JOB! -
Review 138 (2019-10-04 - Rating: 5)
When my seven year old toilet - installed as part of a complete bathroom renovation by a large Valley firm - began leaking water between the floor and the bottom of the bowl, I contacted BSJ Plumbing with whom I had worked several times before, always with outstanding results. The technician, MIchael, was able to come the same day that I called. He not only corrected the problem - caused at least in part by a faulty initial installation - he also upgraded everything with higher quality parts. He was, as always, completely professional, polite, and a delight to work with. I give him and BSJ the highest recommendation. -
Review 139 (2020-01-07 - Rating: 5)
Recently had a gas water heater & a microwave replaced. BSJ Plumbing was assigned to install both.Very pleased with the quality of the service, the attention to detail(I.e., post-installation cleanup, protecting surroundings), as well as punctuality. Neil installed the microwave; highly recommend him for installs. Unfortunately, cant remember the plumbers name, but he was really good, too.Also need to commend the scheduler; Jen, I believe. Had a very tight time frame in which to install the microwave, & she made it happen. Thanks!Would highly recommend BSJ Plumbing for appliance installation/plumbing needs. No, Im not a fake reviewer; just a very satisfied customer! -
Review 140 (2023-02-20 - Rating: 5)
Fred is a plumbing expert. He is well prepared, meticulous, and efficient for faucet/valve replacement, sink installation and toilet replacement. Fred has also previously replaced water heater and kitchen sink plumbing repair with a perfect outcome. -
Review 141 (2022-04-02 - Rating: 5)
Washing machine busted and had about 3” of water in part of house. Left message for Brad emergency man. He called within 1/2 hour, came over as soon as he was able to buy the parts he needed around 8pm after probably working all day and fixed our problem.This was the second time we used them and they were efficient then also.Very dependable company.Very Friendly and professional workers.My water heater broke, water all over the place. I called BJS plumbing. They sent someone out to look at it and they were here Within an hour and said it no more warranty on it. We looked it up and they were correct. So we ordered a new one from them and a little them 3 hours they had a new one replaced by Aaron. Cannot believe it took that fast. I was so amazed and pleased. -
Review 142 (2022-12-28 - Rating: 5)
Professional workmanship, and cleaned up after the work was done. Neil and Steven are knowledgable, courteous, and responsive, and answered all our questions clearly and patiently, and made sure we were satisfied with the work. -
Review 143 (2022-01-13 - Rating: 5)
We installed a new hot water heater and a hot water loop to get instant hot water to all sinks and showers. Michael and Robert were great experts, very knowledgeable, friendly, explained things well, kept us informed through the process, very clean, impeccable professional workmanship, and they took great pride in their work. If I could give them 10 stars I would give them 12. Excellent, Excellent, Excellent. If you need any work done don’t hesitate in hiring them. You will NOT be disappointed. First class workmanship and company. -
Review 144 (2021-11-09 - Rating: 5)
Wow, what an amazing experience. I just moved into a new house and the garbage disposal was dead. Deader than dead. I hit up Micheles Master Handymen, but shes all booked up (thats how good she is) and referred me to BSJ.BSJ responded within minutes, literally. Fortunately Fred was in my neck of the woods and was on the job in less than an hour. He assessed the situation, explained it to me in a way I could understand, gave me an accurate estimate, and knocked the job out in record time. He was friendly, thorough, and super-cool to my dog.Honestly, I cant say enough good things about the BSJ crew. I highly recommend them and will most definitely keep them on my Trusted Sources list.HUGE thanks to Fred and Leana! -
Review 145 (2020-11-18 - Rating: 5)
I use BSJ for all of our plumbing needs, they have installed a sink that no one else would touch, water filtration and a new tankless water heater. in my opinion there is no better company you could do business with. Brad and his entire team and top notch and really do care about long term relationships. -
Review 146 (2019-02-09 - Rating: 5)
Very Happy with this company! Chad came and installed my new Water Heater. There were several obstacles to overcome: he was able to diagnose the problem, understood the problem, and had expertise to correct the problem. Offered him water and food, but he did not take break until job was completed. Dispatcher had called 2 hours prior to appointment time to notify that Chad was running late due to an issue at another job. Very professional company! 2 years ago had dishwasher installed by Bryce. I was very happy with that experience, too. -
Review 147 (2021-06-29 - Rating: 5)
Mike & Robert - did an outstanding job - we like BSJ Plumbing so much we signed up for the Ambassador Account. They work as a Team and Quality of Work is excellent. Until next time - Thanks for a Job well done Mike & Robert. -
Review 148 (2020-02-27 - Rating: 5)
We have always used BSJ for our plumbing needs.This time, we needed a new kitchen sink faucet installation and replacement of shut-off valves under our bathroom sinks.Fred, our service technician, alerted me that we had unusually high water pressure and tested our pressure reducing valve.The valve was not functioning so we agreed to have that replaced during the service call. Fred was very methodical and explained everything in laymans terms.A fellow BSJ technician, Chad, was in the area and brought Fred a part he needed to complete the work. Chad stuck around to help Fred complete the job since there was now an additional task involved (and we needed to leave for an appointment by 5).Their teamwork was excellent and they completed the job with plenty of time to spare.Fred and Chad were courteous, polite and very efficient! -
Review 149 (2023-02-16 - Rating: 5)
I had my tankless water heater flushed and serviced. The technician, Steven, was thorough and provide all the answers to my questions. Very happy with BSJ services. -
Review 150 (2018-06-01 - Rating: 5)
Roy Temple at BSJ Plumbing installed a dishwasher for us. He was on time, polite and professional After completion of the install he went over thae details of the work and did a check of our water pressure. Roy has great customer service skills and does outstanding work. -
Review 151 (2023-02-02 - Rating: 5)
Fred Cherri was our plumber. He was professional and discussed options for repairs. He worked fast and efficient. No more plunging the kitchen sink for me. -
Review 152 (2022-07-12 - Rating: 5)
I had an Overall great experience from everything from tracking the repair vehicle online to explaining the process of what was being done. Repair technician Neil Ray was very friendly and knowledgeable. I will be using their services again -
Review 153 (2023-10-04 - Rating: 5)
Robert Labrecque was amazing. Very professional, courteous, and overall an amazing guy to have worked with, no complaints at all. Cant say thank you enough. Thank you! -
Review 154 (2020-10-03 - Rating: 5)
Mr Fred Cherri installed a faucet for us & he was professional & friendly. It was a great quality experience. I would like him to always respond to our calls. Thanks Mr. Cherri for a great experience. -
Review 155 (2020-01-15 - Rating: 5)
Chad delivered and installed our new dishwasher from Lowe’s. He was professional and prompt with his communication in advance of arrival, courteous in his service and knowledgeable within the plumbing profession. I would recommend Chad to others. -
Review 156 (2020-01-15 - Rating: 5)
Neil is my first call whenever I have any plumbing concerns or issues. He is a true professional. He is courteous and friendly. He always calls when he is on his way and lets me know what time he is arriving. He takes the time to explain the problem or problems going on and gives me preventive treatment and maintenance advice. He is Aces in my book. He is definitely a team player and someone who cares about the quality of service he is providing. -
Review 157 (2019-07-20 - Rating: 5)
Great service from BSJ plumbing. Neil was very helpful and knowledgable with installing our hot water and kitchen sink faucet. Neil was willing to come out to the house on a Saturday to give us a second opinion on our water pressure. Come to find out our pressure was fine after all and he then proceeded to install our kitchen faucet. Im happy BSJ is now going to supply all of their plumbers with new pressure readers. -
Review 158 (2021-08-25 - Rating: 5)
On time, courteous, explained what he was doing, cleaned up when he was finished. Very engaging with both my husband and I. Once finished, there was no leaking from the pipes or new hot water heater. Highly recommend their services!!! -
Review 159 (2021-09-29 - Rating: 5)
Fred Cherri was our technician and he was absolutely amazing. Super professional, knowledgable and friendly. The gal who helped me over the phone dealing with the warranty companies, amazing! Thank you BSJ Plumbing -
Review 160 (2021-11-12 - Rating: 5)
Michael came on time and just in the nick of time! He was scheduled to do some updates on plumbing for my kitchen renovation when I found out my water heater died! He took care of my water heater and all of my other plumbing needs all in one day. Michael has a great sense of humor and is very meticulous. I will call this company for all my plumbing needs from now on! They are a company you can trust with your home! -
Review 161 (2021-07-29 - Rating: 5)
Fred Cherri installed shower trim for both of my bathrooms. He was extremely thorough from beginning to end. He was meticulous in attaining the correct parts for my shower and the correct pricing for each part. He was extremely professional and has immense knowledge for his trade. I highly recommend Fred Cherri and BSJ for any plumbing related issue in your home. -
Review 162 (2022-03-08 - Rating: 5)
Fred, Neil, Leanna and the rest of the BSJ team are the epitome of quality service and professionalism. Not only have they done a fantastic job each time they came, but they are dependable and honest. -
Review 163 (2022-01-08 - Rating: 5)
BSJ Plumbing is the BEST !! From Installing 2 new Toilets I purchased as LOWEs last year to locating and fixing a broken water pipe under the slab of my home that was wasting THOUSANDS of gallons of water for 6 months - they are on time, professional and thorough. I will NEVER call another plumber as long as they are here to work on my home. -
Review 164 (2023-10-25 - Rating: 5)
Robert is pleasant, extremely thorough, and knowledgeable. He informs in detail so the client understands what he is doing and why. Highly recommended. -
Review 165 (2018-05-03 - Rating: 5)
I had Roy install a downdraft system in my stove that no one could figure out...not the manufacturer, not the store I bought it from...once Roy saw the parts (about 18 of them) he said he could figure it out. He did, then he showed me how everything works with this new system in. He is professional and tenacious. I will hire BSJ again and recommend them, no hesitation. -
Review 166 (2020-11-04 - Rating: 5)
Thanks so much to Rick and Toetu for doing a fantastic job installing my new water heater. BSJ Plumbing scheduled my work quickly and followed up with a courtesy call to be sure I was happy with the work. Rick and Toetu also made certain of my safety by wearing their mask and also aware of all COVID-19 precautions. Many thank... -
Review 167 (2023-09-09 - Rating: 5)
Great service, did a great job, no mess when finished. Joe is very skilled at his job and has a great personality. Highly recommend this business. -
Review 168 (2020-01-15 - Rating: 5)
BSJ was referred to us by a trusted neighbor. They arrived in a timely manner, were completely professional, set us up with a temporary water line and fixed our water main problem. BSJ was the most communicative company weve ever engaged with, Brad went over and beyond all of our expectations. We had a secondary problem which was completely taken care of in the same manner. This will be our go to plumbing company from now on with our plumbing needs. Thanks Brad and BSJ! -
Review 169 (2023-06-16 - Rating: 5)
Had them come out and drain water heater. It was easy to schedule and they came out timely. They did a great job and we’re done quickly. -
Review 170 (2021-10-20 - Rating: 5)
Lowes scheduled BSJ to install my range hood and microwave. Neil first came out and measured and then Roy and Robert came out to install. Both visits were professional and courteous and they took the time to make the installation successful. -
Review 171 (2022-01-19 - Rating: 5)
I have used this company more than once to flush out my tankless water heater. They get it done right in a short amount of time. Robert was very friendly and professional. I would highly recommend them -
Review 172 (2020-06-02 - Rating: 5)
BSJ Plumbing were very friendly and professional. Especially during this time of the pandemic they took the necessary measures for themselves and for my family, wearing PPE throughout their entire time in our home. I highly recommend BSJ to anyone who is looking for their plumbing and appliance services. They will continue to be our go-to for any plumbing and appliance needs. -
Review 173 (2023-02-24 - Rating: 5)
Michael and Dustin were friendly and professional and did the job quickly and efficiently. I’ve used this company multiple times and will continue to do so as they always do great work! -
Review 174 (2019-12-20 - Rating: 5)
Michael and Fred were excellent. They gave us options as to how to fix our problems, then we could choose which way to go. They explained everything they were doing as they were doing it. Will definitely be calling BSJ Plumbing again! -
Review 175 (2023-01-20 - Rating: 5)
I’ve been using BSJ Plumbing for years. Wouldn’t call anyone else. Today Fred Cheri was here… very nice man. Very knowledgable and helpful. -
Review 176 (2020-07-16 - Rating: 5)
BSJ Plumbing got to us right away when we had a pipe leaking in an inner wall. Brad, was very informative and answered all of my questions quickly. The technician, Michael, repiped and updated our kitchen lines professionally and cleaned up when he was done. Thank you BSJ Plumbing. -
Review 177 (2022-10-19 - Rating: 5)
Many thanks to BSJ Plumbing for their advice and fast, prompt service. Highly recommend them! My technician, Robert, is most thorough and knowledgeable. -
Review 178 (2023-08-22 - Rating: 5)
Dustin was prompt and personal. He explained issues w garbage disposal and the need to replace it. The work was done quickly and correctly. Thanks Dustin! -
Review 179 (2019-04-09 - Rating: 5)
Chad Yeary came to my home to install a water. I just want to pay a compliment to him. He was promptly on time, went out of his way to call & tell me his approx arrival time.He is very polite & professional.Ill be in touch with BSJ Plumbing & ask for Chad to be my service person.When I need future plumbing or installation needs.Miriam -
Review 180 (2021-08-05 - Rating: 5)
Brad spent 2 over 2 hours carefully explaining our options for a new tankless water heater. No pressure, no rush, just a careful explanations and options. We will receive our new heater today. -
Review 181 (2019-06-25 - Rating: 5)
Exceptional quality service level! Timely and efficient service staff. Robert L. demonstrated a neat,clean, personable and professional customer service style. Robert was knowledgeable, explained the process and completed the job in a timely manner. We more than pleased with the results. -
Review 182 (2020-04-07 - Rating: 5)
BSJ plumbing has wonderful professionalism and service. I would highly recommend this plumbing and appliance services. Dishwasher was replaced today and works great. Thank you very much! 5 stars! -
Review 183 (2023-07-05 - Rating: 5)
Absolutely love this business. They have always been fair and honest. They have a great crew that works for them. Thank you for being a great company and one that we can count on. -
Review 184 (2020-12-18 - Rating: 5)
I purchased a water heater at Lowes last night at 5pm. This morning at 1030, BSJ called to schedule the install. The technician Clayton was informative on what work he would be performing and finished in under 2 hours. -
Review 185 (2022-01-23 - Rating: 5)
Replaced hosebib that had broken off from corrosion that was connected to the main waterline to the house. Water to the house had to be shut off until the repair could be made. They were able to come out about an hour after calling and made the repair the same day in a very timely manner. Robert is the tech that came out and did our repair. He explained what he was going to do before starting the job. We will definitely keep using them! -
Review 186 (2022-04-12 - Rating: 5)
Michael was excellent, he was professional, on time, and extremely helpful. Michael went above and beyond in his costumer service. His assistant Joe, was also very helpful and good. I would recommend this company to anyone. -
Review 187 (2023-05-01 - Rating: 5)
Dustin was here right on time for our annual home plumbing inspection. Was very informative and thorough. He installed a new garbage disposal for us while he was here. Thanks Dustin -
Review 188 (2023-02-20 - Rating: 5)
Water Heater Flush. Joe was very professional and answered all my questions. This is the second time I used BSJ Plumbing LLC and have had very good experience both times. -
Review 189 (2022-02-05 - Rating: 5)
I have been in the residential home building industry for over 45 years and have used many plumbers during my career. BSJ Plumbing by far is the best at quality workmanship and professionalism I have ever used. If you want the job done right the first time BSJ Plumbing is the company to call. -
Review 190 (2022-04-14 - Rating: 5)
I was having low water pressure issues and Fred thoroughly investigated all possibilities before any work was suggested. He fixed our issue and didn’t try to sell us any unnecessary work. I highly recommend BSJ plumbing. -
Review 191 (2022-01-27 - Rating: 5)
We have been very happy with BSJ Plumbing! From their organized and prompt office managers to their technician. Great communication. Fair pricing. Always helpful. -
Review 192 (2019-06-05 - Rating: 5)
WOW. I am totally impressed. Had a serviceman by the name of Neil install a FIsher & Paykel double drawer dishwasher. He was knowledgeable, professional, friendly, a perfectionist. He did a GREAT JOB. Highly recommended. -
Review 193 (2022-03-05 - Rating: 5)
Michael was fast, friendly, and respectful when he changed our water softener system. He cleaned the area well and was a pleasure to speak with. -
Review 194 (2023-04-03 - Rating: 5)
BSJ consistently provides us quick, high-quality plumbing service employing very professional, experienced technicians. If you support local family-owned businesses like I do, this is the one to call. -
Review 195 (2021-11-20 - Rating: 5)
Fred Cherri came to repair the faucets & install a toilet. He did an excellent job & everything looks and works great. Very pleased with the job that was done. -
Review 196 (2023-06-07 - Rating: 5)
Dustin was prompt at the scheduled time. He was courteous. Installed faucet quickly and efficiently. Everything works well.