Arizonas Dukes of Air & Plumbing
Located in Mesa, Arizona
Address: 6938 E Parkway Norte, Mesa, AZ 85212, United States
Phone: +1 480-773-6565
Rating: 4.9
Services
- On-site services
- Language assistance
- Wheelchair-accessible entrance
- Repair services
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Air duct cleaning service
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-26 - Rating: 5)
Ive always been super impressed with Arizonas Dukes of Air. They have always been very helpful, honest, and fair. Their staff have all been professional and very polite. I originally reached out when our A/C system stopped working which required a new compressor but based on that experience have signed up for their maintenance program. It feels really good to have found a company who we can trust with all of our HVAC needs. -
Review 2 (2025-01-06 - Rating: 5)
We had a clogged pipe in our kitchen and Dukes of Air came out the very next day! They sent Aaron to take care of the clog and he did a fantastic job! He was well within the window of the appointment time! He was very respectful of our property to take care and attention to our cabinets and tile floor to place towels down to protect them. Thank you. Aaron for your expertise and kind service! -
Review 3 (2024-11-22 - Rating: 5)
Dukes of Air replaced my air conditioner over 10 years ago. I have used their services since then. I have never had any problems with my system. They regularly service and maintain my system. The techs are always prompt, communicative and professional as well as the office staff. Everyone I have dealt with, have been straight forward and honest. From my experience, I highly recommend Dukes of Air. -
Review 4 (2024-12-14 - Rating: 5)
My experience with Dukeās was absolutely outstanding. From start to finish, every team member I interacted with was professional, knowledgeable, and courteous. The entire process was smooth, stress-free, and effortlessāan incredible contrast to the nightmare I experienced just a few months ago with another highly-rated company. I didnāt truly understand how bad that previous experience was until I worked with Dukeās.What sets Dukeās apart is their confidence in their workāthey actually encourage you to get other estimates because they know theyāre the best. And now, I can confidently say theyāre right. I canāt praise them enough. I hope others can learn from my experience and chose Dukeās for their next A/C install. -
Review 5 (2024-09-07 - Rating: 5)
I really really love this company!!! I have used them for 5 years. Even when not home I trust them whole heartedly to go in do their work and leave. The technicians know what theyāre doing and fix it promptly. You will not go wrong using Dukes of Air. -
Review 6 (2024-12-06 - Rating: 5)
Dukes of air has been one of the most dependable, reliable and honest companies I have worked with for several years. They have fair pricing and communicate and respond to your needs quickly! Today I needed them for a plumbing job needed very quickly during a remodel problem and they squeezed me in within 24 hours of my phone call. I thank you DUKES!I had my yearly maintenance inspection and as always, Ray at Dukes was very thorough and always gives great advice! Thanks again for being the best! -
Review 7 (2024-11-14 - Rating: 5)
Cory was prompt and knowledgeable. He took the time to review water heater timer and help ensure proper setting. New build- builder had set timer but did not turn it on causing my water heater to continuously recirculate. He even fixed my leaking shower head. Give been using Dukes of Air for over 10 years and since they merged with Sterling plumbing. -
Review 8 (2024-12-02 - Rating: 5)
Dukes of Air came out the afternoon before Thanksgiving to fix the water supply valve for my fridge. They got it done when their competitor (whose name is too hard to spell) couldnāt. I really appreciate the fast and reasonably priced service. Also, their technicians were friendly and informative. Fantastic experience!! -
Review 9 (2024-11-22 - Rating: 5)
Jordan came did our service check and even changed our filters for me. We feel much more comfortable knowing Duke has kept our ac/ furnace working efficiently and safely. Weāll definitely renew our service contract. Thank you for the excellent customer service. -
Review 10 (2024-12-26 - Rating: 5)
Called them with an emergency on Christmas Eve 2024. They were kind and accommodating. Communication was fantastic, the work was done quickly and professionally and the price was reasonable. 5 Stars! -
Review 11 (2025-01-06 - Rating: 5)
Ray is very polite, respectful and very knowledgeable and informative of his work! I can say he takes a lot of pride in his job and wanted to make sure that everything is in perfect order before he left. I appreciated the information he shared about our water heater, water softener and water purification system. THANK YOU , Ray! -
Review 12 (2025-01-08 - Rating: 5)
Cory was great! Troubleshooted toilet leak and installed it with a smile. Himself and Angel are very pleasant, knowledgeable, and take great pride in their work! I would definitely recommend Cory. Angel, and Az Dukes air and plumbing. -
Review 13 (2024-10-13 - Rating: 5)
I could not be happier with the service they provided! Yes, they were very knowledgeable and took care of my emergency quickly (room flooding on a Sunday morning), but their kindness is hat really stood out. They also got a remediation representative to my house quickly, who was also wonderful. I will recommend this company to anyone who needs them!! Thank you!! -
Review 14 (2024-12-11 - Rating: 5)
Update:Just received a call from Jake the project manager. I appreciate him reaching out and making this situation right. I understand things donāt always go smoothly but to do business with a company who is willing to correct situations is very refreshing. Thanks again to JakeIm not sure how many stars to select. The service I received from Marcos Carillo was 4.5 stars. He was professional and courteous. He delivered an estimate of his finding. I realized the same work was completed last year. I paid $400 for work that wasnt completed correctly so now I have to pay another $200 to have it completed correctly. It is very hard to ensure HVac work is done correct so I am trusting your technicians are skilled and trained. Unfortunately that has not been my experience in the past. Im forced to pay $600 to have the job completed correctly. I have purchased two service agreements with your company thinking the service would benefit me but its costing me more money to have the services completed twice to solve the problems. Im rethinking my loyalty to your company. -
Review 15 (2024-10-12 - Rating: 5)
Company is awesome! They were incredibly responsive to my inquiry for HVAC servicing. Once the technician was en-route they text a picture of the technician and a cool short biography.Jesus Lopez was my technician today, he was awesome! Highly knowledgeable, diligent and knows his craft. Definitely will use Dukes in the future. -
Review 16 (2024-12-10 - Rating: 5)
Jordan was a pleasure. Very informative and professional! Will be one of our most requested techs along with Tony! Thank you Dukes of Air for sending men with integrity and trust!Oh...and thank you Jordan for sounding the Dukes of Air horn as you left! A fun memory invoking sound! Love it!!!! -
Review 17 (2024-12-29 - Rating: 5)
I had an emergency call with Corey G.He was so awesome; I instantly bought the three year membership from him no problem! It was simply a no-brainer!He installed a ToTo Drake in my spare bathroom super quick and clean! -
Review 18 (2024-12-13 - Rating: 5)
Could not be happier with the service I received. Quality work, professionalism and care. Started with a water heater flush because we were getting less hot water. They were so great that we decided to upgrade our water heater to tankless, add soft water system, and an R/O.I told them briefly that we had special circumstances with our children and it was important to keep the doors closed. They not only remembered that but communicated that to any other employee that came to work on our house. Iām a very curious person and I asked questions during the install. They had no problem answering every question I had. I cannot say enough great things about Dukes. Definitely will use them if we need any other plumbing or HVAC work done. -
Review 19 (2024-09-03 - Rating: 5)
This company is awesome! We had them out to repair one unit and replace one at another property. Fantastic customer service and workmanship, couldnt be happier with the outcome! When it was time for our home to get an upgrade, we did not hesitate to call. From scheduling to quote, old unit removal, to final new installation, they were the absolute best! The install team was very knowledgeable and courteous. Our new Trane system is working fantastic!! They also redid some of the ducting, the airflow and overall temperatures are much better all around. We will definitely be using Dukes for anything HVAC or plumbing related. -
Review 20 (2024-10-27 - Rating: 5)
Marcos was my most recent technician and was great! He made sure that everything was good with both my air conditioner and my heating units. He even took time to walk me through getting my thermostats connected to my phone applicationā¦something I have been struggling with for a while. He was very patient and clear in his communication. Overall, great service! -
Review 21 (2024-09-17 - Rating: 5)
Our service technician arrived ahead of schedule and was professional courteous and knowledgeable. He was able to correct our issue quickly and the problem with our thermostat has not returned. We are very pleased with our overall experience with Dukes of Air -
Review 22 (2024-10-17 - Rating: 5)
Dukes of Air fixed my water heater. Called them on a Saturday afternoon and Antonio & Michael were working in my garage until 9 PM trying to fix it! Turns out I needed a new thermocoupler, which took a couple days to get delivered. They kept up the communication, and as soon as the part was in, he zipped right over and had it installed in less than 2 hours. Hot water back on!! They did a great job and were courteous and professional, as always! -
Review 23 (2024-10-04 - Rating: 5)
Jeremy W. came before his appointment and called me in route since I had been waiting all day for another company. Jeremy was thorough and answered all my questions. He took pictures of everything and was very neat and cleaned up everything. He was kind and offered help. I really appreciate Jeremy and all that he did. Awesome customer service!!! I highly recommend Jeremy he is extremely knowledgeable. Thank you for sending Jeremy!!! The repair was done quickly. -
Review 24 (2024-10-12 - Rating: 5)
We have been using Dukes for years now and everyone is always so helpful and professional but today Marcos C was really amazing! He not only agreed to have us added to his route last minute at the end of the day on a Friday but he really went above and beyond to make sure she will be comfortable until her air can be fixed! Cannot express how thankful I am he was our technician today! -
Review 25 (2024-10-21 - Rating: 5)
We have a service contract with Arizonas Dukes of Air & Plumbing. Justin did our service, he is very customer service focused, he spent the time to go over what he found, what he serviced and what he recommended. He also fixed an item on one of our air conditioners that we were not aware and at no charge. Justin was careful and respectful of our home, which we really appreciated. -
Review 26 (2024-12-27 - Rating: 5)
Very thorough. Took time to explain everything also took the time to explain and send pictures to my son. Jeramy very helpful. Theyāve installed ac unit 6 yrs ago. Also used company for r//o system. Always happy with work. -
Review 27 (2024-11-20 - Rating: 5)
Very professional and customer oriented. Purchased their 3 year gold package for service as well as fall and summer system checks. Signed up before or needed service call. Saved 20% on parts and repairs. Well worth it.Technician,Ace explained what needed to be done to get our heat working. Part was undercwarrenty. Only had to pay labor cost,Highly recommend. -
Review 28 (2024-05-03 - Rating: 5)
Great service. We had a plumbing problem. Another plumber told us it was a 5000 dollar fix. I had heard good things about dukes I called then sent a plumber. Problem fix . Was still 1500 but I know the problem was fixed no corners cut. Thank you. The problem was a tub overflow upstairs. The gentleman was able to reach in this space and fix. -
Review 29 (2024-10-11 - Rating: 5)
These guys are great! Came to my home the same day I called, diagnosed the problem and came up with a solution. Very friendly. Honest. Not pushy at all. Price point is comparable to others, if not cheaper.Thanks again for all your help! I would highly recommend you to anyone in need of AC repair and/or new unit. -
Review 30 (2024-09-05 - Rating: 5)
I have been a customer for a few years with Dukes of Air installing 2 brand new ac units. I bought the 10 year warranty of free parts and labor and it sure has saved me a couple of times. Today, 1 of my unitsā capacitor went bad and Dukes of Air sent someone out within a few hours, which was fantastic! They are fast, knowledgeable, and polite! -
Review 31 (2024-09-11 - Rating: 4)
Had a new unit installed with Duke on 3/21. Have had multiple issues first with the dampers not opening, then coils freezing, now repeated issues with the unit short cycling. They have been out 3 times in the last in the last 2 month and still cannot resolve the problem. Seems like a faulty installation for a unit this new having so many issues. At this point Iām going to have a different company come out to determine the issue and the get then to fix what is still under warranty. Updating my review. Dukes sent 2 new techs to address the issues, I appreciate that they took the issues seriously and put measures in place to fix the underlying problems. The AC unit is now performing well. -
Review 32 (2024-11-19 - Rating: 5)
Such a relief to finally find an AC company I can trust. Anthony was extremely courteous, professional, and was able to diagnose and actually fix the problem the first time around. I had already gone to two other companies beforehand and they either didnt fix the problem or were looking to charge me an outrageous amount for unnecessary work. Theyve earned my business hands down. -
Review 33 (2024-09-16 - Rating: 5)
I was just referred to Arizonaās Dukes of Air and I couldnāt be happier. My AC unit was acting up and I called the previous company that installed it and they were trying to take me to the cleaners. So happy I went with Dukes of Air and saved thousands of dollars! Thank you Ace for all of your expertise and knowledge today. Highly recommend! -
Review 34 (2024-12-06 - Rating: 5)
Always first class service & support. We had our bi-annual (winter / summer) HVAC service appointment today - weāve had technician Marcos Carillo multiple times - heās very friendly and very knowledgeable, and today was no different, outstanding customer service & experience. -
Review 35 (2024-11-26 - Rating: 5)
Dukes of Air of Arizona is a very good company for repairing air conditioners and salt filters. They recently sent someone to my house to repair my Salt Filter and it worked great! I give this company five stars for the way they do their job. -
Review 36 (2024-08-02 - Rating: 5)
Juuan and crew installed 2.5 ton Trane rooftop unit this morning to replace an 18 year old unit that was on its last leg. The crew was friendly and professional throughout. Thank you. -
Review 37 (2024-11-19 - Rating: 5)
I bought HVAC system from AZ Dukes of Air four years ago. Their system has good quality, is reliable and reasonably priced. I got cheaper quotes from other companies, but upon checking the details, other companiesā systems were lower quality entry models of the same brand (Trane) while AZ Dukeās system was mid-level model. So beware when you shop and always check the model details! The installation was clean and solid. I also bought a 5-year maintenance plan which covered an AC and a heating maintenance each year. Their technicians are professional and do good work. Havenāt had any problems with the HVAC system in the last four years. Strongly recommend this company. -
Review 38 (2024-12-20 - Rating: 5)
I have used the Dukes for over five years. They are always on time and reliable. They do outstanding work and are extremely trustworthy. I highly recommend them. -
Review 39 (2024-12-29 - Rating: 5)
Awesome place to work with! From scheduling, to a call from the tech when theyāre about 15 min out and then the techs are absolutely wonderful to work with! Highly recommend! -
Review 40 (2024-08-24 - Rating: 5)
Derek was on time and extremely knowledgeable about the situation. He performed a thorough assessment of my electrical system. Although my issue did not turn out to be electrical and fell on reporting back to my home warranty as an A/C issue he got me pointed in the right direction. He was very patient and kind. Thank you! -
Review 41 (2024-08-07 - Rating: 5)
Very responsive! Justin, our technician was very polite and quick to find and fix the issue. The damper pin was never placed when our house was built 7 years ago. Weāve had issues balancing the airflow on one side of the house. After he fixed it, air was balancing out and that side was cooling down so fast! Thank you Justin and Dukes of Air! -
Review 42 (2024-09-12 - Rating: 5)
Fantastic service! My AC went out, I called and they were able to come out next day, thank goodness. Jesus called me when he was on his way. He was very personable, polite and professional. He was able to repair the AC unit same day. Very happy! -
Review 43 (2024-12-29 - Rating: 5)
On time pleasant and very careful. They were very informative and helpful. Will use again. Dryer vent cleaning in newly purchased home. -
Review 44 (2024-12-24 - Rating: 5)
He came to fix a drip faucet and a diverter for our sprayer.The drip has stopped, but the sprayer diverter is no longer working again, so we donāt have much power on our sprayer.As we remember, he needs to order some parts to come back and fix it, but we have not heard from them yet.He came and fix the problem. I am pleased with his work!! -
Review 45 (2024-10-08 - Rating: 5)
Able to get same day service when my air went out. They indicated the tech would be there between 4 and 7. The tech called at 2 pm and said that he could come now instead. Justine was prompt, efficient and explained everything throughly. Had my air conditioner working by 3 pm. Highly recommend! -
Review 46 (2024-08-22 - Rating: 5)
Im a handyman in charge of overseeing AC issues on various properties. I had Duke staff come out to diagnosis the problem with the AC. The tec was very knowledgeable and his electronic tools were the latest for diagnosis. He was very knowledgeable, courteous and located the issues. I was very impressed with his service and knowledgeableUnfortunately I dont have authority to approve estimates for the repair. I do highly recommend there services. -
Review 47 (2024-09-29 - Rating: 5)
The folks at Dukes are always so professional and helpful. They arrive on time, and are always ready with answers to your questions. Theyāre not only ready to repair whatever might need to be repaired, but theyāre also able to give you suggestions and advice on other matters.I highly recommend them! -
Review 48 (2024-08-15 - Rating: 4)
Ray was great. Came back when times were messed up by dispatch. Our heater was shot. He offered the best solution and the best price. He wasnāt pushy at all. Great job. Cleaned up after the install as well. -
Review 49 (2024-08-10 - Rating: 5)
While technical expertise and competence are basic expectations, Arizonaās Dukes of Air also understands and delivers excellent customer service. They were very friendly, efficient with time, and explained what was happening at every step of the troubleshooting and remediation. Nice job! -
Review 50 (2024-08-01 - Rating: 5)
From the estimator to the office help to the installers, no question Dukes is the best AC company I have ever dealt with. My units are 20 years old and as expected, one died. I had 5 companies give me bids. Dukes estimator was far and above better than any other. The office staff made a exception to get me in very next day as the temps above 110. My installers Kyle and Juan were artists. The attention to detail, the punctuality and above all they obviously are masters of their craft. The cherry on top of all this was they installed the best equipment, Trane and were the lowest price with the best warranty. I guarentee they will install my next unit and can truly say, no other company, big or small is better. Thank you all. By the way.. my nieghbor is the one who recomended and feels same way. -
Review 51 (2024-10-23 - Rating: 5)
Tech performed maintenance on furnace was very professional and efficient. He changed air filters. He showed me what I need to do as the homeowner to take care of my AC and furnace. Thank you. -
Review 52 (2024-07-14 - Rating: 5)
Our ac quit blowing cold air during one of the hot days. We found this company through an online search and they had good reviews. They got us scheduled and within a few hours Jesus was at our house. He was professional and very personable. He was able to fix the unit and got it blowing cold air very quickly. -
Review 53 (2025-01-05 - Rating: 5)
This company installed and continues to service my two AC units. They are easy to work from scheduling to notification when technicians are on their way. Technicians are professional, knowledgeable, and polite. I can definitely recommend this company. -
Review 54 (2024-12-13 - Rating: 5)
Our furnace wouldnt turn on (thank goodness it wasnt too cold). Dukes was at our house first thing the next AM, quickly diagnosed the problem (gas valve issue). They picked up the part and replaced first thing the next morning.Thank You Mike Newpower! -
Review 55 (2024-11-07 - Rating: 5)
Marcos did a Great Job checking out Heaters. Kept us informed on status of each unit. Very pleasant, young, knowledgeable, and pleasure to be around. -
Review 56 (2024-11-06 - Rating: 5)
Dukes is a very professional company. They came to our call for help the same day we called. They listen to what you have to say, if one person cant fix or doesnt have the right expertise for the problem they call in the right person. I highly recommend Dukes for hvcc or plumbing problems. They work with you to get the job done as fast as possible. -
Review 57 (2024-10-10 - Rating: 5)
Had my semi annual maintenance done today by Justin at Dukes of Air, he is very informative with a detailed explanation for everything he evaluates. Dukes is also extremely cost effective for what they offer. -
Review 58 (2024-11-14 - Rating: 5)
Ive been using their services for years. They have the best services and prices. Customer service and communication is excellent! They service both my AC and plumbing needs. -
Review 59 (2024-12-27 - Rating: 5)
I was very pleased and happy with Korbin today he was very helpful ,and respectful . When I say respectful, he was very polite And he was careful with my home. -
Review 60 (2024-12-19 - Rating: 5)
Excellent service cleaning our air ducts. Great communication, friendly and efficient technicians. I woild highly recommend Dukes of Air. -
Review 61 (2024-09-11 - Rating: 5)
Ive used this company for 10 years and had a mini split system installed a few months ago to replace my old, inadequate heat pump. Its fair to say that the install did not go well and it took about a week to get things right. The reason that DOA still gets 5 stars from me is because of how the situation was handled. I think I had most of the people in high ranking positions over here at one point or another while the techs worked tirelessly to get everything just right. Everyone from the two Justins to Kyle, Kevin and manager Partick all took it seriously and treated me with respect. Its easy to say nice things about a company when everything goes right but seeing how they handle a situation when it doesnt is the true measure of a quality company. Dukes will always have my business and loyalty.This mini split system is the single smartest decision Ive made for my home. I keep this mobile home at around 71 degrees and my power usage has dropped between 30 and 39 percent compared to the same time period last year when I kept it at 80 degrees. Im also getting a rebate from Srp!Thanks Dukes for helping me me beat the heat while saving money each month! Kyle, youre a rockstar!Sherie B -
Review 62 (2024-10-26 - Rating: 5)
I am a real estate agent and come in contact with dozens of HVAC companies each year. Most only look out for themselves and not what is best for the client. Dukes of Air has gone above and beyond for both myself and my clients the past 4 years.I personally have been using them on my own home for 4 years now and couldnāt be happier. When I have a problem, they get me scheduled quick, are friendly and always fix my HVAC system in a timely manner.They truly go above and beyond to help their clients and make sure care of without price gouging them. Five stars plus for a great company! -
Review 63 (2024-10-29 - Rating: 5)
Everyone at Dukes of Air is awesome professional on time and explains everything in detail. Very knowledgeable. I have been with Dukes of Air for years and have been very pleased with their service. -
Review 64 (2024-11-10 - Rating: 5)
Ive had Dukes of air (Dustin) at my home to diagnose and solve problems a few times and Iām always impressed with the competence and professionalism. Im glad to have them as my āgo toā HVAC source. -
Review 65 (2024-10-08 - Rating: 5)
AZ Dukes of Air Replaced my ac in 2017 and ive had maintenance check ups twice a year since. Also did duct cleaning once. Perfect service every time, for last 7 years! -
Review 66 (2024-12-03 - Rating: 5)
Great customer service. Techs are super knowledgeable and friendly. Fixed thermostat within 24 hours. Thank you, Marcos! -
Review 67 (2024-09-16 - Rating: 5)
Dustin was very comfortable and trustworthy to interact with. He is very knowledgeable and did a helpful repair without trying to charge any extras. Great person to help with our ac. -
Review 68 (2024-10-17 - Rating: 5)
Jesus was phenomenal! Very respectful of our home. He was extremely kind and personable. He found a solution for our issue when other companies told us they had no solution or wouldnāt take the time to figure things out like he did. He know how and expertise literally saved us thousands! -
Review 69 (2024-07-07 - Rating: 5)
They were able to get a technician out to me within an hour of calling. My technician Justin was very friendly and thoroughly explained the issue to me and was able to fix it quickly and without attempting to sell me on any parts or services that werenāt necessary. Will absolutely be going to them for any future maintenance or repairs. -
Review 70 (2024-09-07 - Rating: 5)
Dukes of Air takes the BEST care of us - whether weāre having an AC issue or plumbing trouble, they are always quick, efficient, and friendly. A BIG thank you to Ray for coming out to fix our guest shower leak today! -
Review 71 (2024-12-17 - Rating: 5)
Great customer service. Prompt and professional. Would definitely recommend Arizonas Dukes of Air & plumbing for your plumbing needs. -
Review 72 (2024-08-27 - Rating: 5)
Arizona ās Dukes of Air and Plumbing was wonderful. Dustin was punctual, friendly, and knowledgable. I will call them again if I need their service in the future. -
Review 73 (2024-12-02 - Rating: 5)
As always a pleasure working with Arizona Dukes of Air. They are professional, courteous and knowledgeable! Love them.Thank you,Amy -
Review 74 (2024-06-24 - Rating: 5)
Absolutely amazing customer service! Contacted them via their emergency line as my A/C was acting funny and they came within the same day. Tanner was extremely kind, attentive to detail, and went through the process and explained to me what needed to be done and his recommendations for further maintenance down the line. He went over the parts needed as well as the pricing. Thank you very much for servicing me and Ill be contacting them again for future maintenance. -
Review 75 (2022-09-03 - Rating: 5)
We had our A/C gas split installed on the coldest day in February and the team did a great job. The exterior tubes are hidden and tidy. The air cleaner installed created a lot of static so we exchanged it for the LED one for another $200. I wish I knew ahead of time, but you live and learn. Warranty service on a small plastic part was needed this summer, but they were able to get out the same day. The Trane XR 17 is a great at both heating and cooling. The team is helpful, informative, and friendly w dogs. -
Review 76 (2024-06-27 - Rating: 5)
My AC unit went out on what was the hot day of the year. Service technician Jeremy investigated the issue. I had a condensation build up. The Safe-T Switch was full of water. Jeremy drained the switch, retro-fitted the drain line, flushed the line & installed a starter assist on the unit. Thank you so much Jeremy & the folks at Dukes of Air for your quick response and quality of work. -
Review 77 (2024-06-03 - Rating: 5)
I called Dukes of Air because I felt like another business was trying to take me for a 25k ride with the recommendation of a new system after a routine maintenance visit.DofA came to give a second opinion and Tony quickly diagnosed the issue. On top of that, Tony discovered that the other company didnt even do the required maintenance! My drain line was completely clogged and the pan was ready to overflow. Tony was very honest and professional unlike the former. AC runs beautifully now.I believe that work should be done with integrity and Dukes of Air delivered in spades. Thank you! -
Review 78 (2024-08-05 - Rating: 5)
Quick informative and knowledeable. Dukes office and field techs are 10+. They go above and beyond to explain and provide a written cost before installation. Thank you to Pamela and Michelle in the office for quick scheduling and reports, Tony Pararone and Jesus Lopez for going into our attic when the temperature was over 110 degrees. DUKES IS VERY FORTUNATE HAVING EMPLOYEES OF THIS CALIBER!!! -
Review 79 (2024-09-05 - Rating: 5)
Installed a new Trane air conditioner in August 2024. Price was better than others and the install was done the day after my order. Intall crew was efficient and cleaned up afterwards. -
Review 80 (2024-06-13 - Rating: 5)
Cris, Angel and Jonathan showed up on time, and were very professional. They did a great job, cleaned up and fixed some other issues too! Extremely happy with our new unit install! Highly recommend Arizonaās Dukeās of Air and this team! -
Review 81 (2024-03-25 - Rating: 5)
Dukes of Air installed new unit. Price was good especially with all of the things that came with it. Looked in Attic after completion, very nice install job! Looked much more professional than previous install 12 years ago. Good quality install!! I would highly recommend. Have used them at the business I run as well and for personal too. Good company -
Review 82 (2024-11-21 - Rating: 5)
My tech was professional, knowledgeable and extremely helpful. Iām so glad I chose Dukes of Air. I know Iām in good hands. -
Review 83 (2024-11-08 - Rating: 5)
Our technician today was Steve. Steve did a great job explaining his process and explaining the findings from his inspection on our furnace system. -
Review 84 (2024-10-28 - Rating: 5)
Our technician Orlando was great! Very respectful, informative and he was on time also got the job done in a timely manner. -
Review 85 (2024-10-11 - Rating: 5)
Recently had two of our AC/heat pump units replaced by AZ Dukes of Air. The entire process was made easy and stress free! AZ Dukes of Air has outstanding employees, their prices are fair and they arrive on the agreed upon timing and complete the entire job as expected. Thank you AZ Dukes of Air, donāt hesitate to use this company for your AC needs!! -
Review 86 (2024-11-11 - Rating: 5)
I have a maintenance agreement with Dukes, had my maintenance checkup today. I have got to say, VERY HAPPY I found Dukes! The tech that came, Mike, was not only such a nice guy, but extremely thorough in his inspection. He asked about my systems (I have both a furnace and a heat pump), how they were operating, and if I had any concerns BEFORE he started anything! He took pictures of everything and added information to my account so there are records of model and serial numbers. Never rushed through anything. I am SO HAPPY I called Dukes of Air. Will be a longtime customer!! Fantastic service!! -
Review 87 (2024-06-23 - Rating: 5)
Update: hottest day of the year, my AC decided it doesnt want to blow cold air. It was 4pm and my house was over 87 degrees while it was 112 degrees outside.Called dukes of air and they had someone come in an hour and half, found out that it was a bad capacitor and fixed it within minutes. Stick around for 30 minutes to make sure all was good, I appreciated their thoughtfulness and fast response.Saved the (hot) day! Thanks -
Review 88 (2024-07-23 - Rating: 5)
We had the best experience with Arizona Dukes of Air! They installed our new air conditioning unit and it was a really great experience from start to finish! -
Review 89 (2024-07-23 - Rating: 5)
I am very pleased with the service provided by Arizona Dukeās of Air. Their technicians are knowledgeable, courteous, and prompt. They do not upsell services. Good value. Thank you. -
Review 90 (2024-12-20 - Rating: 5)
Iām extremely happy with Stephenās work today. He is Professional, polite. He explained details of what he had found. ššš -
Review 91 (2024-09-07 - Rating: 5)
Truly professional, stayed to get it all done and done right. Service calls have been speedy and with technicians who know what they are doing and do it right. Overall very pleased! -
Review 92 (2024-10-20 - Rating: 5)
Dukes of Air has been our A/C Furnace service provider for over 5 years. They are knowledgeable, friendly, prompt and very professional. They go above and beyond of whats expected.Caleb was amazing, thorough and quick! I highly recommend Dukeās of Air!UPDATE: Ray came to my house to evaluate a leak at my back faucet. He was very thorough in his explanation of what needed to be done and treated me with utmost respect. Although the economy is hitting us below the belt and the cost of repairs were high, I know, I received the best service possible. -
Review 93 (2024-09-10 - Rating: 5)
Great experience. My tech was genuine and didnāt try to oversell me on anything. He was very direct and professional. Very glad I chose this company. -
Review 94 (2024-06-19 - Rating: 5)
Discovered a wonderful AC repair team at Dukes of Air. I was scheduled a quick appt date/time after my ac failed while ambient temps were 108°. My maint. person was Justin. Very upbeat. Knowledgeable, professional & efficient. Within 1 hour my system was up and running, cooling my home. Prices were reasonable. I also took advantage of a multi- year maint plan which is transferable. No high pressure to purchase a new system nor nickel and diming maneuvers. -
Review 95 (2024-03-10 - Rating: 5)
Dukes of Air was great! Not only did they have best price but they were straight forward and honest. They could have sold me a more expensive 20 Seer unit but told me the 18 seer would be great plenty for my needs. I truly appreciate the help. They also replaced all my duct work in attic so temperature would be consistent throughout house. Great install. Would hire them over and over. -
Review 96 (2024-09-11 - Rating: 5)
The workers they send out are friendly and professional. The office kept us up to date with when Micheal would be showing up. Micheal explained what was happening and what hed need to do very well. -
Review 97 (2024-07-27 - Rating: 5)
Danny came out and replaced a compressor on a 114 degree day. Danny got the system up and running in a timely manner. Danny was professional, courteous and has excellent customer service skills. The temperature in our house was over 100 degrees. Now it is a very comfortable 80 degrees. The price quoted was extremely competitive. I would recommend Danny and Arizona Dukes of Air to everyone. They really care! -
Review 98 (2024-12-06 - Rating: 5)
Justin came to do our bi annual inspection. He was prompt, polite and even offered to change my filters I was planning to change. -
Review 99 (2024-10-24 - Rating: 5)
I had a leak outside and Antonio came out, diagnosed the issue, went to get the parts (replacing pvc with copper) and within an hour the job was done. And amazingly responsible cost. Canāt beat it! -
Review 100 (2024-10-31 - Rating: 5)
This company was excellent from the estimate appointment through the completion of the ac unit installation. Even a small mix-up at the end was taken care of on the same day. I cant think of anything I would change from my experience.I also use Dukes of Air for regular A/C checkups, and they are fantastic with scheduling and reminders. Their technicians operate and communicate with transparency and clarity. -
Review 101 (2024-04-15 - Rating: 5)
They were on time, knowledgable, not pushy, detailed, and informative. Jeremy broke down all of my different options and thoroughly explained the benefits and drawbacks of each. He spent a lot of time diagnosing the issues with my unit and fixed them swiftly once he got my permission. I would highly recommend this company to anyone having problems with their AC unit -
Review 102 (2024-12-12 - Rating: 5)
Ray and his team were wonderful. Efficient workers, let us know what they were doing, and cleaned up after themselves! -
Review 103 (2024-12-13 - Rating: 5)
Dukes is the bomb! I have them do my semi annual check up but they have also saved me a couple times! Great company great employees!! They now have a program where for a monthly fee you get a brand new unit and all mainrwexe covered for a monthly fee. Almost like a lease! U can stop and buy out any time or continue with your monthky oayment and everything on them! -
Review 104 (2024-06-12 - Rating: 5)
My second AZ Dukes call over the past two years to service two A/C units. Both calls went well. The older units were repaired at reasonable prices with zero uncharge pressure. Jeremy was awesome on both calls. -
Review 105 (2024-07-19 - Rating: 5)
Dukes of Air Technician Allahjuuan Holmes and his team did a super job installing our new A/C system. They were polite and hard working in 109 Degree heat. -
Review 106 (2024-04-29 - Rating: 5)
Brian and Orlando came to my house yesterday April 25. I had them clean out my air ducts and they did an absolutely great job. I thoroughly enjoyed looking at the before and after pictures. They had great attitudes and I would request them to do work for me again. -
Review 107 (2024-08-11 - Rating: 5)
Dukes of air was amazing! They helped me in a time crunch of a situation. They did an outstanding job and priced fair. -
Review 108 (2024-01-03 - Rating: 5)
Would highly recommend! Weve had our AC units and water heater replaced. Both jobs were done quickly and they left the area nicer than how they found it. Techs explain everything that they do before its done, pics are sent to you for records and they will explain what some systems or lines do if youre unaware. Very friendly and helpful and appointments are simple to schedule. Request Ray if you can. Hes awesome and personable! Great company. -
Review 109 (2024-11-22 - Rating: 5)
Ive used Dukes of Air for several years for AC maintenance and this year had them do a new 4 ton/2stage Trane unit install, as my unit was 18 years old and I wanted to get ahead of the 2025 EPA changes. I was extremely happy with the service and professionalism of the entire team. They had the sales rep Jerry to me in a day to go over my options with no pressure, and he went above and beyond to ensure I got every possible rebate and discount. My current unit still worked so it wasnt an urgent install but they still had it done within a few days. My technicians Cristian and Angel were knowledgeable, courteous, and did a fantastic job, with a very challenging 2nd story attic for the handler replacement. They had to widen the scuttle for access and replace the filter unit and door with updated ones. They were meticulous in finishing it all out, and it looks great. They installed my new smart thermostat and made sure I was comfortable using it before they left. This wasnt a purchase I was looking forward to, but Im glad I went with Dukes of Air and would highly recommend them for HVAC needs.Update: November 2024; Stephen came and did inspection and routine maintenance on my unit to make sure it was running great for winter. He was extremely friendly and knowledgeable. I am very happy with this unit as I had noticeably lower electric bills all summer, and continue to be very happy with the service Dukes of Air provides. -
Review 110 (2024-08-11 - Rating: 5)
A day earlier and the install team was awesome! Left my house same way it was, clean! Highly recommend!!! -
Review 111 (2024-09-22 - Rating: 5)
Ray came to help us when we had clogged drains backing up our tub and shower. He was super friendly, knowledgeable and early. He was able to clear out our drains and made everything good as new. He also pointed out some other concerns we might run into in the future and have us a fair quote. Also, a shout out to Pam, who set up our emergency service. Sbe was amazing.In the past Danny and team came to install our new AC system. They were on time, did a fantastic job installing our equipment and left the place clean. So happy with the new system. Thanks to the entire Dukes of Air team! -
Review 112 (2024-11-09 - Rating: 5)
I am very pleased with Jesus , he is very knowledgeable in his work. He explained what I will need in my next appointment. I am very pleased with him. Thank you -
Review 113 (2024-07-05 - Rating: 5)
AC down for the count on July 2, 2024 and back up and running with a new 4 Ton unit. Major Kudos to Dukeās for great customer service (Ace) and having empathy during this heat wave. We use Duke of Air for yearly maintenance and choose them to replace our old system with a nicely recommended Trane unit that fits are situation and cooling and heating needs. My wife and I highly recommend Dukeās of Air for your HVAC or Plumbing services. Great service - Great Team! Thank You Dukes š -
Review 114 (2024-11-12 - Rating: 5)
Tom was prompt, personable, answered my questions, professional. The annual service contract is money well-spent.š Dukes of Air šUpdate, July 2019. A/C not cooling. Tech here within 3 hours. Problem fixed at no charge as part under warranty and we have a service plan. Anthony was great!April 2019: annual AC maintenance checkup. One minor issue resolved at reasonable cost. Todd is professional, thorough, personable.Cannot say enough about how much we respect this company.Update, November 2024. Excellent service continues. Raymond was a few minutes early š, knowledgeable, thorough. -
Review 115 (2024-12-02 - Rating: 5)
Dustin came to my momās house to do her six month maintenance. He was on time, polite, efficient, helpful and didnāt try to upsell us on any service. Thank you! -
Review 116 (2024-08-12 - Rating: 5)
I love AZ Dukes of Air! Ive referred friends that are super happy too. Too many companies out there are untrustworthy. Many times theyll just say you need a whole new AC unit. Dukes of Air is honest, always come in a timely manner, and if they can fix it they will and not try to upsell you! I highly recommend to everyone in AZ!8/12/2024 - just coming back to praise Arizona Dukes of Air once again! Called them at 7 AM because we werent getting cold air - was 86° all night, with thermostat set at 74°. Spoke to Pamela this morning, Dustin got here at about 10 AM, and motor was replaced and cold air flowing by 12 PM!! Yall are the BEST! -
Review 117 (2024-08-16 - Rating: 5)
Justin could not have been nicer. He explained everything he was doing and completely cleaned up the area where he was working. Excellent service! -
Review 118 (2024-06-23 - Rating: 5)
Highly recommend AZ Dukes of Air! We have been with them for years. Customer service is great, scheduling is easy, technicians are extremely knowledgeable, honest and professional! -
Review 119 (2024-06-25 - Rating: 5)
Fantastic service from Dukes once again. I have had a water softener system installed and A/C service emergency completed by Dukes. Jesus was top notch completing the A/C service. Thanks again. -
Review 120 (2024-11-08 - Rating: 5)
Steve performed repair on compressor unit by replacing a capacitor. Very knowledgeable I asked questions about some exposed wiring. He was able to correct condition quickly. Steve provided excellent service just as all other personnel that have helped me with HVAC service Iāve needed.I have always gone back to Dukes for the past 10 years and have been very pleased with Dukes service. I would recommend calling this company for your HAVC needs. -
Review 121 (2024-11-21 - Rating: 5)
Called for a rotted toilet flange and everyone along the process was fantastic. The office was able to schedule a plumber promptly. When the plumber arrive he was courteous, professional, and kept me informed through then repair. While they were here I asked them to repair a couple other things and they took on those small projects with the same attention and professionalism. -
Review 122 (2023-07-25 - Rating: 5)
I have used Dukes of air several times and have been very happy with their service. I was extremely impressed with Justin and Lane on this last visit. They were friendly, knowledgeable and explained everything thoroughly on what the issue was and how to best repair my A/C. I feel that these two gentlemen went above and beyond compared to what other AC technicians would do on a service call. Highly recommend the Dukes of Air and I hope Justin and Lane get the recognition they deserve for their great service. -
Review 123 (2024-10-27 - Rating: 5)
Dukes of Air came out again today to perform my pre-winter furnace check. As always I had the same tech and he was on time, friendly, efficient, thorough, and answered all of my questions. He even offered a couple of cost saving tips. I have been using Dukes now for eight years and am so pleased that I have remained signed up for their loyalty maintenance program. As part of that program I get two services a year for one low price. -
Review 124 (2023-08-04 - Rating: 5)
I want to say that working with AZ Dukes of Air has been a great pleasure. They are courteous with reminder calls and take the time to explain findings and issues when they do their inspection and service of our AC units. Their service tech for our area in Gold Canyon is OUTSTANDING! He was prompt with the work and friendly for a very pleasant visit. Great Job you guys!!!! Regards, Bob Anders -
Review 125 (2024-05-24 - Rating: 5)
The Dukes replaced our old a/c and furnace with a new unit. The process from sales to install was easy, low pressure. All team members were on time, efficient, and friendly. Answered all of our questions and provided the coveted AHRI certificate without us having to request it. -
Review 126 (2024-04-18 - Rating: 5)
Arizona Dukes of Air A/C Heating & Plumbing have the most thorough Service Technicians I have ever used! They take their time to evaluate the systems, to be sure everything is working properly & efficiently. It never varies from one tech to another. Theyāre always polite, clean and get the job done. Today Dustin checked my AC system and found nothing wrongā¦yeahšš» -
Review 127 (2024-12-18 - Rating: 5)
NEW Dec 2024. We still love working with these guys!!āāāWe have been working with these guys since 2015. They have replaced two units on a home renovation and been servicing a unit on a rental property. We have and continue to receive excellent service from them. They are friendly, listen, fairly priced and very easy to work with. A breath of fresh air when it comes to working with different trades. Thanks guys! -
Review 128 (2024-08-28 - Rating: 5)
Ray was very friendly, professional, and honest.The person that answers the phones and manages the services was also kind, efficient, and courteous. -
Review 129 (2023-06-02 - Rating: 5)
Arizonaās Dukes of Air has some of the best service techs in the business. After a shaky install, the management and service techs came through and rebuilt all the confidence I lost during that time. Most recently, I had them out to do some routine maintenance as I signed up for their Gold Maintenance plan. I was very pleased with the service I received. Justin was very friendly and knowledgeable. He was also very respectful of our property and made sure everything was cleaner than when he arrived. If you want company (and technician) that care about their customers, go with Dukes of Air (and Justin)! Youāll be glad you did. -
Review 130 (2024-01-23 - Rating: 5)
Great company!Justin was very thorough with servicing my HVAC unit and explaining to me his findings as well as the work performed. From the very first phone call to Dukes of Air, the customer service was great and I will definitely contact them again should I have any other problems or need any assistance in the future. -
Review 131 (2024-06-13 - Rating: 5)
Had Dukes come out to do my summer maintenance after Goettl who has done it for the last several years tried to sell me a bunch of repairs which seemed sketchy. The system was struggling to maintain temps during the hottest part of last summerAnthony came out and went through my system from top to bottom inspection everything down to the wires. He showed me pictures of every part on the system that he inspected including where he had found that Goettl has drilled 3 large holes into my system and didnt bother to patch them afterwards. He explainsed that it was allowing my system to bring in the 100+ degree air into the system causing it to work hard.Anthony did the tune up, fixed the damages by Goettl and gave me a very thorough report on the visit. The quality and integrity of their service is second to none. Thanks Anthony and Dukes of Air! -
Review 132 (2025-01-03 - Rating: 5)
Anthony Paparone was very polite and efficient. He explained everything and gave me tips on how to make my system more efficient. I greatly appreciate the service received. Thank you! -
Review 133 (2025-01-08 - Rating: 5)
My wife and I are very pleased with Justins quality of workmanship and overall friendliness, plus he takes time with his clients to explain all hes done & completed.Id say Justin in my eyes truly portrays himself and Arizona Dukes of Air as the face of Dukes of Air & both should be proud of what Justin symbolizes. -
Review 134 (2024-05-24 - Rating: 5)
Technician arrived on time. Was informative, courteous and efficient. Very pleased with the service call. Will not hesitate to call Dukes of Air for any HVAC service or repair. -
Review 135 (2024-09-01 - Rating: 5)
Excellent, professional service. The technician came out and had the problem diagnosed and fixed in under an hour. My AC is back to blowing cold air. Extremely satisfied with the service.Edit over 3 years later*. My AC went out again and I called up DoA. Different tech, same excellent service. I called in the evening and they were there first thing in the morning, once again. Their repair service rates are also fairly reasonable. -
Review 136 (2024-11-08 - Rating: 5)
Very professional employees who donāt mind explaining things and are always good natured even when presented with unexpected problems. Also always respond to emergency calls within 24 hours or less. -
Review 137 (2024-06-19 - Rating: 5)
Justin was great. He was friendly and kind. He diagnosed the issue and helped fix the blower that went out at the attic which stopped the AC air circulation. Overall great service. š -
Review 138 (2024-07-23 - Rating: 5)
I worked with Joshua with them and he did an excellent job of doing great work and making sure that I was taken care of. Highly recommend them for service. -
Review 139 (2024-07-08 - Rating: 5)
Update 2024- we needed a service on our HVAC and Dukes was quick to come out the same day. Great customer service and like that they send us a text with a photo of our tech that is coming out along with some info about him. A great company!We have had nothing but excellent service from this company! They are on time, detail oriented, knowledgeable, friendly, and competitively priced!Our new air and heating systems have already saved us money and work perfectly! Wow!! What more could we ask for? I highly recommend Arizona Dukes of Air! -
Review 140 (2024-01-05 - Rating: 5)
As is always the case, I am very pleased with how courteous, professional, knowledgeable, and punctual the staff with Dukes of Air is. Throughout the process (identifying the issue, finding a solution, and resolving the problem) each staff member that has done repairs and installations in my home has made a point to go above and beyond with the level of customer service, kindly explaining all of the necessary details. I am assured that the technicians are taking care of the systems in my home as well as they would their own homes. -
Review 141 (2024-03-12 - Rating: 5)
Had a thermostat error on my water heater. I called Sunday afternoon and was able to get a scheduled service visit on Monday. I was texted a picture of the tech and his name, then was informed when he was in the way.Ray verified the error, then explained that I might be better off replacing the whole unit. His explanation made sense, the unit was over 14 years old. I was given an estimate of the cost and time to complete the replacement. Ray started draining the tank while he went to get the new unit.Ray completed the replacement faster than his estimate, and I am fully satisfied with his work.He did a great job. I will definitely be using Arizonas Dukes of Air and Plumbing for any of my air or plumbing needs.Thank you Ray. -
Review 142 (2024-02-13 - Rating: 5)
Ray arrived promptly. He was knowledgeable and respectful. Completed his work quickly and left things neatly. I would not hesitate to recommend Dukes of Air to friends and family. Thank you! -
Review 143 (2024-12-05 - Rating: 5)
Our 12 year old Trane 19i heat pump and a/c unit was needing repairs and it didnt seem wise to invest several thousand dollars in it. I contacted 4 a/c installation companies for quotes. AZ Dukes of Air was listed at the top of a Google search for Top Ten Air Conditioning Companies in East Valley Phoenix. From the moment I contacted them I was impressed with the professionalism of everyone I spoke with. Rod the salesman presented himself as a very honest and knowledgeable veteran of the HVAC business. Even though AZ Dukes bid was not the lowest, nor the highest, we opted to go with them because of their outstanding reputation and how comfortable we felt with them. We were not disappointed. The install crew, headed by Luis, showed up precisely on time and 5 hours later were done. They did an outstanding job from start to cleanup. When Rod followed up a week later we made comments about noise increase over the old unit and he agreed that it seemed louder than it should. He immediately arranged for one of their technicians, Todd, to visit us and determine the source of the problem. Todd was so thorough. He suggested that we do some additional duct work to give the inflow of air more distance to travel and thus dampen out the noise, and have a larger, 40x40 air intake installed because the original 20x30 was too small for the system. And, Dukes would do all of that for just NO CHARGE. Thats correct - NO CHARGE. Todd said that should have been recommended to us in the original bid and since it wasnt they would cover the cost. How could we refuse. A few days later Todd was back and he and another worker had everything done in 3 hours. What an improvement.We cant say enough about Laura in the office. She is so polite, friendly, and professional, too, that it makes it a real pleasure to contact her.A heat pump and a/c are mandatory in AZ and frequently require service. You cannot go wrong using Arizonas Dukes of Air. You will be as impressed as we were with their people.In April 2020 had AZ Dukes out for a pre- summer checkup. All was well and Justin had shoe covers, gloves, and a face mask on response to the situation. He checked out everything and all was well. Justin was very professional and courteous.On August 17, 2020, at approximately 3:50 pm, when the outside temperature was 113, our Trane unit ceased to function. At 4:05 pm I contacted Dukes office. They assured me someone would be out between 5 and 7 pm. At about 5:30 pm I received a call from Caleb, the technician from Dukes. He was on his way. He arrived less than 10 minutes later. (BTW, Caleb was properly masked, courteous, and professional.) Caleb quickly found that an electric surge had melted some wire nut connectors and wires inside the exterior unit. He replaced them and we had cool air again!! I continue to be so impressed by the quality of personnel at Dukes and their commitment to a high level of customer service. In a highly competitive market, they stand out.Once again, AZ Dukes Of Air exceeded my expectations. Our winter system checkup was due December 2024. Michael was the tech. He was not only prompt and courteous, but professional, knowledgeable, and a really nice guy. He completed his testing and inspections, gave me the good news, and wished me a good day. No wonder AZ Dukes Of Air gets my business. You should give them yours, too. -
Review 144 (2024-03-08 - Rating: 5)
Ray is an outstanding plumbing technician to have representing your company,many today will not go far & beyond to take time to explain in professional but easy terms to help understand the main issue and what I need to follow thru with. I appreciate outstanding service your company provided. Iāll be sure to refer Ray & Arizona Dukes of air to all my friends & family,OUTSTANDING -
Review 145 (2024-10-04 - Rating: 5)
The technician showed up earlier than the anticipated time. He was very professional and was quick to asses the unit and honest with the findings. -
Review 146 (2024-03-26 - Rating: 5)
Exceptional service experience, they were extremely detailed and had a fair price. Installers were very friendly, professional, knowledgeable and on time. Quite impressive, they are my new go to heating and air provider. -
Review 147 (2024-04-22 - Rating: 5)
The technician, Justin, that came out to do the preventative maintenance check did an excellent job. He was very considerate and went out of his way to make sure he left the place better than he found it. Thank you very much. I highly recommend this company. Bob -
Review 148 (2024-09-07 - Rating: 5)
The tech (Ace Peterson) was very thorough in explaining what he was doing and answered all my questions. Work was completed in a timely manner. -
Review 149 (2024-11-30 - Rating: 5)
On time. They will call you for the update/inspection of the aircon. Although the guy doesnāt have the filter that they put in our vent. -
Review 150 (2023-09-29 - Rating: 5)
Had Dukes Of Air out for a whole home duct cleaning assessment and quote earlier this week. My wife and I just bought a new home and while unpacking I had such a bad allergy attack I hadnāt been able to be in the home since. During the consultation I agreed to schedule an appointment and they were able to be back first thing the next morning. They arrived right on time for both appointments after calling to give me a heads up that they were on their way. The technician Orlando was awesome to work with. They were extremely professional, knowledgeable and thorough with their work. I am so glad I went with them and highly recommend their services. Since the duct cleaning I have had no more issues with indoor air quality/allergies and am so happy with the service I received!!! -
Review 151 (2023-11-29 - Rating: 5)
We recently had Dustin and Korbin add a custom return vent and perform duct work at our home. We are absolutely thrilled with their service from start to finish. Not only were they professional and easy to work with, they went out of their way to find a way to add a new return to an older home without much damage to the existing walls. We really felt like Dustin and Korbin cared about our home and now everything is working awesome! We had a negative air situation in our downstairs and it is 100% fixed. We also used Dan, their recommended dry wall repair person to fix the two small holes in the wall and we were very happy with his work as well. Thanks Arizona Dukes of Air! -
Review 152 (2024-01-04 - Rating: 5)
These guys are amazing! I called them when another company said my system was down, they have been servicing the same system for 2 years now. I have their maintenance plan and it is definitely worth it. While my system is old they are always honest and educate me on my options, and they keep it running! Thanks! -
Review 153 (2024-10-25 - Rating: 5)
10/25/24 update⦠Dukes just did a bi annualMaintenance check on my HVAC..always on time & complete a solid review. Duke of Air maintenance check on my new AC and plumbing system check was thorough, professional & on schedule. Very pleased w technician & I recommend Dukes of Air for your HVAC. Update review, 3/27/23- Dukes called & scheduled AC check, all great from office to technician- highly recommend -
Review 154 (2024-05-01 - Rating: 5)
We called Dukes of Air on a Saturday for AC service and they sent a tech out that AM. Michael our tech was very knowledgeable, friendly and fair with his assessment and cost to address our AC issues. We recommend Dukes of Air for all your AC needs. -
Review 155 (2024-10-30 - Rating: 5)
Highly recommend them for both installation and for Maintenance!!!!! Every 6 months they check the system and keep it operating at peak efficiency!! Add plumbing to the awesome service! Anthony found and fixed the leak in under two hours and at a very reasonable price of less than $300. Definitely recommend AZ DUKES FOR HVAC and Plumbing!! -
Review 156 (2023-12-29 - Rating: 5)
Ben was awesome and a veteran as well. He was really quick and price was really affordable. (With veterans discount) He also did a great job and made sure he tested the fix before leaving. I recommend anyone with plumbing issues to their service! -
Review 157 (2024-03-07 - Rating: 5)
Just replaced new AC unit with Dukes. Very happy with the service weāve received with them over the years everyone that has visited our home has been extremely helpful and knowledgeable. Very friendly would recommend them to anyone in need of HVAC services, looking forward to the summer now with our new unit! -
Review 158 (2024-10-22 - Rating: 5)
The water heater went out and I called on a for help. The service had someone at the house quickly and replaced the water heater. I wil always use Dukes for my plumbing and ac needs. The service guys Cory and Mike were excellent. -
Review 159 (2023-12-21 - Rating: 5)
Marcus at Dukes of Air. He was friendly, efficient, and thorough. Will definitely be asking for him at the next service. My husband and I canāt recommend Dukes of Air enough, they have been amazing every step of the way ever since we purchased our new unit from them last summer. -
Review 160 (2024-09-13 - Rating: 5)
The tech Anthony was professional and took time to explain any questions. He was very efficient. Great job well done. -
Review 161 (2024-08-24 - Rating: 5)
First time I used this company. The service tech was prompt, honest, reasonable and pleasant to work with. I will use in the future -
Review 162 (2024-02-20 - Rating: 5)
We didnt get the chance to say thanks to Jeremy when he left this afternoon. FWIW, he did a great job throughout the process, from evaluating our system, to explaining all the options, to installing all the new equipment. He is very detail oriented, thorough and professional. Please relay our sincere thanks to him. -
Review 163 (2024-11-13 - Rating: 5)
Steven was our service person from Dukes of Air. He was friendly, professional, knowledgeable, and explained what he was going to do to our satisfaction. He worked efficiently and was very helpful in adjusting our thermostats. -
Review 164 (2024-06-08 - Rating: 5)
10/10 Highly recommend. Arizona Dukes knows their HVAC front to back. Not your typical HVAC Upsell or maintenence type business. Actual Professionals!I had 4 local HVAC companies out to service a brand new Air Handler that kept turning off, and they were stumped and charged me high rates..Jesus Lopez with Dukes was an absolute rockstar & magician. He was able to work the with manufacturer and leverage his expertise to solve my HVAC problem. And it cost half the visit of the other HVACs!I will admit this was a tricky issue but still... Jesus figured it out and HVAC is back to full operation.THANK YOU DUKES! -
Review 165 (2024-02-25 - Rating: 5)
Each tech that comes out to service our 8 yr old unit we purchased from dukes of air has exceeded our expectations. I donāt know if the inside unit is wobbly or what but it seems to break open during the course of the year. The outside unit is as durable as ever. The last few techs bonded the inside with duct tape but the most recent tech was a pro and fixed it right. I continue to use their monthly service since it offer lower cost replacement parts. -
Review 166 (2024-12-11 - Rating: 5)
Arizona Dukes of Air does a good job of fixing any issues with my a/c and heat. Iām on the gold yearly service plan and get a 20% discount on the parts and labor which makes the repair jobs reasonably priced. Issues always get diagnosed correctly and finished in a few hours depending on the issue. The service is great and the technicians are knowledgeable and friendly. -
Review 167 (2024-12-04 - Rating: 5)
We are very loyal AC customers but recently used their plumbing service for the first time. Delighted to say it was the same exceptional service and will be our go-to plumbers now. We feel their prices are reasonable for the quality we receive. Thanks again for a job well done. Cliff and Sue -
Review 168 (2023-10-05 - Rating: 5)
Marcos gave me a call to let me know he was able to come early for my appointment for a routine AC inspection and checkup. He was friendly, polite and professional. He did a thorough job and was able to perform the needed repairs and maintenance he found right away. He did a great job and was very nice to work with. -
Review 169 (2024-01-18 - Rating: 5)
I would highly recommend Ray for any of your plumbing needs! Our hot water heater went out and Ray was able to make same day repair on our water heater for our families needs. Ray was very thorough and very knowledgeable, taught me a thing or two about my homes plumbing system , preventative maintenance and issues that may arise in the future. 5 stars in my books! -
Review 170 (2024-02-27 - Rating: 5)
Dukes replaced my 2 residential HVAC units and did an outstanding job. Everyone I had contact with were professional, responsive and knowledgeable about their responsibilities. The units were installed on schedule and they followed up a week later to make sure everything was working properly. Highly recommended Dukes if youāre replacing your HVAC. -
Review 171 (2024-08-26 - Rating: 5)
Answered all my questions and tested the water in my upstairs bathroom sink as well as my kitchen to check the softer was working properly. Helpful without upselling. -
Review 172 (2023-10-05 - Rating: 5)
I had my second floor AC pushing hot air and called AZ Dukes of Air & Plumbing and within 1 hour I had an expert to my home. His name was Justin and he was the most knowledgeable and honest person Iāve had the chance to work with in this industry of HVAC. I had my capacitors changed out and the technician educated me and took the time to make me understand what was the problem and how to maintain the units to get the best optimal performance out of them. I will continue to use this company and request this technician. Thank you Justin, for your honesty, customer service skills and hard work! -
Review 173 (2024-08-11 - Rating: 5)
Very professional team. Arrived on time, installed equipment, and cleaned up after themselves. Very satisfied and wonāt hesitate to use again. -
Review 174 (2023-03-16 - Rating: 5)
I had the pleasure of working with Ryan for my AC maintenance needs, and I couldnt be happier with the service he provided. From the moment I contacted him, he was prompt, professional, and courteous, and he went above and beyond to ensure that my AC unit was working properly.Ryan was incredibly knowledgeable and skilled, and he took the time to explain everything he was doing so that I could understand the work that was being done. He was also very respectful of my home, taking care to leave everything clean and tidy after completing the job.Thanks to Ryans expertise, my AC unit is now running smoothly and efficiently, and I have the peace of mind knowing that it was serviced by a true professional. I would highly recommend Ryan to anyone in need of AC maintenance services, and I would not hesitate to work with him again in the future. -
Review 175 (2024-02-27 - Rating: 5)
Raymond was super personable and thorough. He explained everything that was going on, so we better understood all of our options. He was also very speedy and got our new system installed and running in no time flat. Highly recommended! -
Review 176 (2024-12-23 - Rating: 5)
This company was recommended by a friend and Iām so glad we used them. Justin was knowledgeable, kind and helpful. The whole process was very smooth. -
Review 177 (2023-09-04 - Rating: 5)
Always a fantastic experience working with AZ Dukes of Air. Weāve used them for nearly a decade and proof that premium service at a quality price can still be found in the HVAC industry-preventative maintenance plan well worth annual spend.Technicians always show up within window, are courteous, polite and professional. Our last tech Jeremy Wallace was incredibly thorough and helpful getting right to the root cause. Also a huge shoutout to front office for calling us back right away and getting everything scheduled right away. -
Review 178 (2023-10-16 - Rating: 5)
Dukes did a wonderful job addressing our situation. Previous A/C installer apparently cut corners and mounted our air handler unit in the attic incorrectly. The unit fell on one end, thankfully with no damage. Dukes rep., Ace, did an excellent job of hanging the unit properly. I highly recommend Dukes of AZ for all your HVAC needs. -
Review 179 (2024-08-20 - Rating: 5)
Jeremy is the most recent tech from Dukes weāve had out in four years. A/C maintenance included condenser coil cleaning and Trane Clean Effects unit cleaning. He found some disconnected wires Iād forgotten about. Excellent work by a personable tech. -
Review 180 (2024-12-03 - Rating: 5)
He was very professional. Did a great job. Iām very happy with it. -
Review 181 (2024-06-17 - Rating: 5)
Responded to my text on Sunday and had the technician Justin on-site Monday, he was very knowledgeable as well as courteous, and made the repairs required very quickly, Im am very impressed, good job guys, thank you -
Review 182 (2023-06-06 - Rating: 5)
Dukes of Air is great. Randy was excellent. I had an A/C repair issue. It was addressed same day and was fully explained and understandable. Randy was friendly and knowledgeable. I felt confident about the course of action needed to fix my A/C problem. I would definitely recommend Dukes of Air. Ask for Randy to service your A/C. Hes excellent! -
Review 183 (2024-08-27 - Rating: 5)
Ray arrived on schedule and performed his biennial check in a thorough and efficient manner. Additionally, he provided suggestions for the future. -
Review 184 (2024-04-24 - Rating: 5)
Our service tech, Justin was great to deal with! He arrived earlier than expected and did a thorough job of fixing our issue. He was courteous and professional. Also he took extra time to explain some different features of our thermostat. -
Review 185 (2023-03-13 - Rating: 5)
Ace was great at communicating when he would be to my home. He was kind and easy to talk with. He was very thorough on his evaluation of our cooling system! Thanks Ace!I use Dukes of Air for my yearly maintenance for heating and cooling. They are reasonably priced and I have always had an amazing experience with their customer care and technicians! -
Review 186 (2024-10-14 - Rating: 5)
Ace called & let me know he was running ahead of schedule & asked if it was convenient for him to cone early. He is a very pleasant man & easy to talk with. He told me what hed be doing & also replaced both filters for me-one return is almost at the peak of cathedral ceiling & other i can reach with small stepladder. Itās a pleasure having this company ensure my AC is working correctly. -
Review 187 (2024-11-04 - Rating: 5)
Technician was on time. He alerted us of a possible problem and was able to repair. He, also, advised us of a couple of items to observe. Over all the tech was courteous, not pushy, and attended to our A/C system. We will be using them for regular maintenance inspection. -
Review 188 (2023-07-17 - Rating: 5)
We hired them to install our 2 new AC units 5 years ago. They did an excellent job. We have a 10 year warranty on parts from Trane. We added a maintenance plan and the come in the spring and fall to service the units. AZ is having record breaking high temperatures at 118F this week, and our upstairs unit was not working when we returned from vacation on Saturday. I called Sunday morning expecting to get a message service, but they answered the phone and scheduled. our service for Monday mid morning. The technician was on time, professional and had it fixed in less than 30 minutes. The part was covered under warranty and our labor was discounted under our maintenance plan which made the charge very affordable. I recommend Dukes of Air to everyone who needs their services. -
Review 189 (2024-05-26 - Rating: 5)
Would reccomend! I was able to set appointment for next day after my a/c went out. Jesus was prompt and fast. He answered all my questions and was able to repair same day! Thanks! -
Review 190 (2024-05-07 - Rating: 5)
I was given an outrageous quote for a replacement A/C unit by the property management company I use for a rental in Gilbert.A family member suggested I use Dukes of Air, and I am happy I did, as the technician Marco was able to diagnose the issue and repair the unit for 85% less cost than a full unit replacement (which was not necessary) cost. -
Review 191 (2024-10-03 - Rating: 5)
Danny and his team did an excellent job installing a new unit. This is a great company to work with - from the people in the office, comfort specialist to the installation team. Highly recommended.