Roto-Rooter Plumbing & Water Cleanup

Photo of Roto-Rooter Plumbing & Water Cleanup

Located in Meridian, Idaho

Address: 711 N Touchmark Ave, Meridian, ID 83642, United States

Phone: +1 986-236-4175

Rating: 4.8

Services

  • On-site services
  • Repair services
  • Appointment required
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Contractor
  • Drainage service
  • Excavating contractor
  • Repair service
  • Water damage restoration service
  • Water jet cutting service

Photos

Comments

  • Review 1 (2024-12-13 - Rating: 5)

    The Roto-Rooter team is amazing, Rich and John saved us!! They communicated so well and were completely transparent, explaining everything step by step so that I knew what was going on. They were also extremely compassionate, looking at all avenues to try and save us the most money while trying to fix a sewer pipe during the holiday season. They had to communicate with so many different people to get this job done and I am so grateful for their hard work!!

  • Review 2 (2025-01-01 - Rating: 5)

    Thoroughly professional. They provided clear recommendations with a detailed explanation on the proposed repair. They provided a detailed estimate and did a great job of keeping me informed as progress was made. Finally and probably most importantly, they completed on time with no issues and even came in under their estimate. Would highly recommend .

  • Review 3 (2024-12-11 - Rating: 5)

    Root-Rooter was great!Caleb did an excellent job installing my new garbage disposal. They were on time, professional, and efficient. The installation was quick, and they left everything clean and working perfectly. Highly recommend their services!

  • Review 4 (2024-12-02 - Rating: 5)

    They are amazing. Not only did they have a team by in less than an hour to diagnose my problem, on a weekend no less. But Rich fixed everything super fast and went above and beyond by setting up my washer correctly (a different company did the install). Thank you Rich, Carson & Roto-Rooter!

  • Review 5 (2024-11-01 - Rating: 5)

    Rich was very thorough, very pleasant to talk to. He put the garbage disposal in a timely manner. He was very professional. I will recommend this company and Rich to my friends. I asked Rich if he had any discounts, Rich provided me with a discount. I so appreciated that discount. I have to say I got great customer service.

  • Review 6 (2025-01-02 - Rating: 5)

    Had emergency on new years day with a clogged toilet. It was costly with holiday rates but we were thankful to have it taken care of that evening. Zac was a good tech and took care of situation professionally and quickly. Thanks!

  • Review 7 (2024-12-17 - Rating: 5)

    Very quick turn around time to get someone out for a free quote. Lenn and Michael did a wonderful job unclogging our bathroom sink and tub. No mess left behind and made sure we didnt need anything else before leaving. 10 out of 10 would hire again. Thank you!

  • Review 8 (2024-12-23 - Rating: 4)

    We really appreciate Josh at Roto Rooter. He and his team were fast and efficient. They diagnosed and repaired our problem professionally, skillfully and with attention to detail. I would personally ask for Josh!

  • Review 9 (2024-11-04 - Rating: 5)

    Our older house has had a few plumbing issues over the years and Roto Rooter has always done a great job helping us out. Service is prompt, they provided multiple options for solutions and kept us informed as the work was being completed. Always friendly and helpful!

  • Review 10 (2024-11-23 - Rating: 5)

    Thankful that Caleb was able to come out to help with our plumbing situation (on a Saturday! Within hours of calling). He was knowledgeable, gave me options, and answered all of my questions. Would absolutely call back in the future if/when needed. Thank you, Caleb!

  • Review 11 (2024-09-10 - Rating: 5)

    Josh arrived at the right time and worked very hard the entire time he was here. He demonstrated his knowledge of the trade he has mastered. I greatly appreciate what he accomplished in our home to restore our use of water which had been put to a stop. With 8 people currently living in our home the need for proper plumbing was high. He took care of our need and Id surely use him again.Thanks again Josh for all of your work in our behalf.

  • Review 12 (2024-12-17 - Rating: 5)

    First of all the fact that they were able to come out on Sunday and not charge me extra Was absolutely worth making my day right thereā€¦ Then the technician That showed up, Johnny, was not only very friendly, but incredibly knowledgeable and put me at ease right away. Iā€™m so thankful for Roto Rooter and their staff which by the way the office staff are just as kind and just as professional, and just as friendly as their technicians. I will always call them.

  • Review 13 (2024-10-05 - Rating: 5)

    I appreciate that they called to let me know when someone would be here and were even able to come a little earlier than the original estimated time. Caleb listened to the problems I was having with my sink and garbage disposal and was able to give accurate quotes. He was quick and professional and explained exactly what he did when he was finished.

  • Review 14 (2024-09-10 - Rating: 5)

    Rich and Matt did an exceptional job on repairing our fresh water line! They were so friendly, professional and put our minds to ease during a stressful situation. They were able to get the repair done in one day!David was also great! He came out with Rich on Friday to estimate and assess the problem! Thank you all so much! We appreciate you three!

  • Review 15 (2024-11-25 - Rating: 5)

    Cole was so professional. It turned out to be a major issue (1958 build). He was resourceful and got the job done. I highly recommend him and his team. They were so nice to work with.

  • Review 16 (2024-10-27 - Rating: 5)

    I had a 20 minute DIY plumbing project go sideways and so I called them and Caleb came out and saved the day! He was out within hours of me calling on a Saturday and got the issue resolved quickly and efficiently. If you are questioning who to call; donā€™t look any further! From the first phone call to the service completion I felt like a VIP and you will too!

  • Review 17 (2024-08-15 - Rating: 5)

    David was so nice and personable. I feel he is a truly trustworthy person with excellent skills. He was prompt and reassuring. That meant the world to me. He needs some special recognition!! Please take care of him. He is an excellent representative of your company. Thank you!

  • Review 18 (2024-12-10 - Rating: 5)

    Root-Rooter is a great local plumbing service here in Meridian. I highly recommend them for all plumbing needs. Caleb was very professional and did a great job fixing our sink!

  • Review 19 (2024-11-18 - Rating: 5)

    John and Zach were amazing! They came out for an emergency with the plumbing on a Sunday! It took hours, but they were so kind. They explained everything and didnt run away from a challenge, the saved the whole week! Thank you!

  • Review 20 (2024-08-07 - Rating: 5)

    Rich was prompt, professional -& very informative. He gave us a step by step run down of the solution - with a same day fix. He was super flexible and accommodating to our busy schedule and so polite the entire time. As we have a very busy kitchen, I was super appreciative of the quick response.

  • Review 21 (2024-11-12 - Rating: 5)

    I called at 9 PM on a Sunday for a septic tank emergency and received prompt, friendly service. Had the tank pumped the following day again with great service. Multiple times the staff suggested money saving and preventative options.

  • Review 22 (2024-11-03 - Rating: 5)

    Matt was professional, quick and explained everything! Amazingly quick service as well. We waited almost 2 weeks for an install from Lowes where they use angis for installs, called roto rooter and they were out the very next morning! Everything was done in an hour! Will definitely be calling them in the future!

  • Review 23 (2024-11-20 - Rating: 5)

    Thank you Tony and Caleb for a wonderful job !! We know it was tedious 2 day job !! Both were very friendly!! Would highly recommend roto rooter. Thank you ladies in the office for working with me ā€¦ they were also very helpful and friendly. Thanks to all!!

  • Review 24 (2024-08-13 - Rating: 5)

    Had a clogged toiletā€¦ughā€¦the worst. The technician Caleb D. responded quickly, diagnosed thoroughly and discussed options for resolving the issue. I selected the service I wanted and agreed on the price. He got right to work and got us up and running again. He took care of the issue and was respectful of our home. Thank you Roto-Rooter!

  • Review 25 (2024-09-09 - Rating: 5)

    I had them put me on a maintenance scheduling every few years to flush out the wonky sewer line to avoid plumbing issues. They remind me when its time to schedule. Easy to schedule at a convenient time. On time for the appointments and I have not have sewer backup issues since.Well worth our investment for peace of mind.

  • Review 26 (2024-07-20 - Rating: 5)

    Roto-Rooter was amazing to work with. I had a job that needed done quickly and they were so nice on the phone with scheduling me. Carsen was dispatched for the job and he was outstanding. He explained everything so well and worked hard to get the job done. Superb experience. Highly recommend.

  • Review 27 (2024-07-12 - Rating: 5)

    The house served has a long history of needing plumbing service. This last call with Roto-Rooter in our area was much more thorough than most. The service tech, Carsen, was thorough, polite and informative. When things were not easily resolved he explained what was happening. We had to take a break to regroup and consider options, and made sure to ask for him to be the one we dealt with for this more difficult step a day later. At one point he called in his supervisor, Matt who was just as personable and good with information. Every interaction we have had with this branch, right down to the phone service, has been what a customer wants. Yes, it took a couple of days, but water is flowing again, all was cleaned up completely and we are looking at a plan for the future if the system continues to degrade.

  • Review 28 (2024-08-02 - Rating: 5)

    Rich and Ethan did an amazing job replumbing my house. The original piping was a janky mess, and the repiping they did was super clean and organized. The inspector even commented on what a fantastic job they did. I could tell they they really cared about doing quality work.I highly recommend this team!

  • Review 29 (2024-07-11 - Rating: 5)

    Today was a bad day. We had a sewer + basement situation and I called Roto Rooter without knowing anything about the company. Rich, the plumber, responded first and the cleanup and sewer mitigation team (Colby and team) shortly thereafter. The whole team was professional, down to earth, and friendly. The price was reasonable and I donā€™t feel like they took advantage of me. The service I received helped make a bad situation a little less crappy.

  • Review 30 (2024-10-05 - Rating: 5)

    Caleb was great. The issue wasnā€™t completely resolved the first time so he came back out for a follow up and got the job done. He was professional and knowledgeable. Thanks, Caleb.

  • Review 31 (2024-11-07 - Rating: 5)

    So happy with the service we received on our sewage issue. Very professional and shared every detail with us along the way. If we ever have any problems in the future I will definitely be calling Roto-Rooter.

  • Review 32 (2024-08-20 - Rating: 5)

    Josh came by our office on 8/20/24 to investigate a drain line that was giving us issues. He first advised on some improvements we could make to the shoddy plumbing under the building. Then he snaked the line and advised there were a couple spots creating issues. After this, he dug around outside to find the potential spot of a line break. He took the time putting together a couple fix scenarios for us to think over. Overall very happy with the service

  • Review 33 (2024-08-15 - Rating: 5)

    Monica Salas at Roto-Rooter (Meridian, ID.) did a fantastic job helping with our water mitigation issue. Very thorough, efficient, communicative and friendly. It was a pleasure working with her.

  • Review 34 (2024-08-12 - Rating: 5)

    Jamison was amazing, worked so incredibly hard in nasty heat! Ethan showed up to assist and worked equally hard! Matt then came out to assess the situation further and provide additional expertise. They all made an unfortunate situation tolerable with their hard work and educated input, and got us n our way to a solution.

  • Review 35 (2024-09-10 - Rating: 5)

    Thank you to Roto Rooters, Rich and Matt, Thank you so much for an awesome job of handling my wife and Iā€™s broken water pipe. We canā€™t thank you enough for the phenomenal job you both did. Also thank you David for coming out and starting the process for us. Very humbling experience being without water. Thank you again for such a great job.

  • Review 36 (2024-09-09 - Rating: 5)

    The company responded within the hour to help with my rear faucet gushing out water. They replaced the hose bib, checked crawl space for moisture leaks and found a slight tear in my immigration. Such great service..Ken L

  • Review 37 (2024-08-19 - Rating: 5)

    Brayden and Bill were able to dislodge many years of rock and sediment packed inside our New York irrigation lateral which was the outlet from my property.Talk about patience when clearing the roots with Water pressure and a 5 inch (or so) cutter from my line as well.These are the guys you want to clean out 70 year old irrigation lines.Thank you so muchšŸ˜Š

  • Review 38 (2024-09-09 - Rating: 5)

    Tree roots disrupted our sewer line. Water then leaked into the basement. Joe and Matt did an excellent job resorting service. Jose has been doing a great job mitigating the flood damage. With my busy schedule, they have made this whole situation way easier to deal with, and made it far less stressful. Thank you!!

  • Review 39 (2024-09-27 - Rating: 5)

    Caleb was a great technician working on our plumbing. Professional and courteous he got the job done. Good job Boise Roto-Rooter!

  • Review 40 (2024-10-09 - Rating: 5)

    The expert technicians that repaired my hot water heater were prompt, knowledgeable and super patient with my questions! Thank you Roto-Rooter Plumbing for getting us back in business!

  • Review 41 (2024-08-13 - Rating: 5)

    I have a 110 foot buried irrigation line that has a small break that tree roots invade. Roto R. have a nifty thing-a-ma-jig that pumps water and cuts roots. They did two runs in under an hour. I liked them so much from two years ago when they did it for the first time I had them back when the roots regrew. Yeah, I know how to fix it permanently but I love my 80 year old maple tree.

  • Review 42 (2024-08-13 - Rating: 5)

    Hannah and Monica were particularly helpful, but every technician and staff member were great throughout our insurance water damage claim. Weber our insurance made a lot of errors, Hannah was tenacious in continuing to ask questions and follow up until it was corrected.

  • Review 43 (2024-10-14 - Rating: 5)

    Cole & Tony best pair!!! came out on a dime, as i was working, listened to tony explain step by step to cole about everything. another company gave us 2 quotes of $900 and $4000. came in, simple fix, and was ready to go. Saved the WHOLE week!!! huge shout out to mr william jensen for saving my week and having them come out ā¤ļø

  • Review 44 (2024-09-28 - Rating: 5)

    He was awesome and did a full check and made sure my plumbing issue was fixed and I didnā€™t need to have the toilet snake and charge me nothing for the assessment he also said if any issue in the next 7 days will come out no charge no matter what time

  • Review 45 (2024-07-10 - Rating: 5)

    I got great service. Bill was an expert! He correctly diagnosed our problem and fixed it quickly. The service was professional and friendly. I wont hesitate to use RR in the furture.

  • Review 46 (2024-12-21 - Rating: 5)

    Big thanks Josh for tackling our project quickly despite some tough things to work through. Appreciated the communication from Roto rooter and their efficiency.

  • Review 47 (2024-06-12 - Rating: 5)

    Experience was great. I called and they are able to show up in 2 hours and completely fixed my clogged toilet issue. Joshua was awesome! I would ask for him by name if you are in the Meridian area.

  • Review 48 (2024-05-31 - Rating: 5)

    Worked with the technician Rich, he was extremely helpful, very honest, forthcoming with information, and seemed to prioritize take the best care of us as customers, rather than a profit. Wonderful service, would definitely call again based on my interactions so far.

  • Review 49 (2024-05-29 - Rating: 5)

    What a great experience. Seth is so professional , got our septic system repaired and installed a riserā€¦improving the safety of our yard for our family. Thank you so much to Roto Rooter for operating with integrity and performing quality work! Iā€™ll definitely hire them again when in need and would recommend their service to anyone.

  • Review 50 (2023-04-26 - Rating: 5)

    This company (free of charge!!!) Came and rescued 7 baby ducks out of a storm drain at my office! They clearly go up and beyond the normal scope of work to help this community! Mama duck waited with her babies and is with them just behind the bush! I am so grateful to this company and will be recommending their services forever!!!!

  • Review 51 (2024-08-19 - Rating: 5)

    David was great, quick and got right down to the issue. Even left and came back with the right tool to save us a little bit of money. 10/10 service. Thank you David.

  • Review 52 (2024-07-09 - Rating: 5)

    I was very pleased with the care and concern for our yard and septic tank. Seth was respectful and polite with my questions and concerns. I appreciated his professionalism.

  • Review 53 (2024-12-08 - Rating: 5)

    Excellent service! Caleb promptly diagnosed and repaired my water heater issues, all at a fair price!

  • Review 54 (2024-03-11 - Rating: 5)

    Rich was very helpful and personable. He was able to replace our garbage disposal very quickly. My dogs enjoyed hanging out with him and watching him work, and he was so nice to them. I would definitely recommend him and his services!

  • Review 55 (2024-06-05 - Rating: 4)

    Satisfied. I made the appointment and then was delayed three times, once at 2, again at 4, then they said they would be here at 8 until 10 the following day. I called at 8:30 when they hadnā€™t shown up yet and was told they had a morning meeting and would call when the technician was on his way. The technician then showed up at 9:15. The technician, Seth, was great. Friendly and very knowledgeable. I have been using Roto Rooter since 2004 and will continue to use them but this time was pretty frustrating.

  • Review 56 (2024-04-26 - Rating: 5)

    Great customer service and attention to detail. John and Josh? ( Sorry I forgot the other techā€™s name) were very friendly and dedicated to doing quality work. They were fun to banter with and hear their conversation about wanting to make sure they did everything they could to fix my issue. Highly recommend them.

  • Review 57 (2024-11-15 - Rating: 5)

    Caleb Duke was very professional, timely, and experienced. He communicated very well and was amazingly efficient.

  • Review 58 (2025-01-06 - Rating: 5)

    They arrived a little late when the previous call took longer than expected but they got right to work and solved the problem within the hour. Then the cleaned up after themselves. Cant get much better than that, right?

  • Review 59 (2024-01-18 - Rating: 5)

    John and Jessica were absolutely amazing. They went above and beyond my expectations. Both made sure that my family and my self were ok during the process of the service. Jessica did amazing communicating with me every step of the way and found alternative solutions to my situation making it easier. John was very personable and he made us feel a little more at ease with our difficult situation. He did a great job and found other methods to help during the process. My family and I are very pleased with how diligently they worked to provide us with the best customer service and experience with them and the company as a whole. Thank you for your awesome service.

  • Review 60 (2024-02-18 - Rating: 5)

    Roto-Rooter was able to send someone immediately. Jeffrey came quickly and was very thorough in making sure he took care of the right pipes, by first checking the crawl space. Jeffrey was so kind, professional, and efficient. He explained everything as he went, which I always value, and made sure the issue was fixed before he left. Above and beyond service was provided by Jeffrey!

  • Review 61 (2024-06-12 - Rating: 5)

    I am very grateful for Jacob for all he was willing to do. What we thought would take 2-3 hrs took 8. He kept me informed during the entire time. I wouldnt hesitate to recommend him and Roto-Rooter.

  • Review 62 (2024-12-10 - Rating: 5)

    Caleb was great. solved our issue fast and super professionally

  • Review 63 (2024-06-04 - Rating: 5)

    After dealing with several other companies in this industry, I was really blessed to find Roto Rooter. Carson, the employee that took care of my washer. Issue couldnā€™t have been more conscientious, understanding, awesome, working young man I have come in contact with us for a long time.he finished it in record time and has done so efficiently and expertly. I so appreciate him and the company he represents.

  • Review 64 (2024-04-20 - Rating: 5)

    Fantastic service. We actually started this morning with ServPro, and they were less than helpful, and basically said there wasnt much they could do on the weekend -- that I should call a plumber (glad we did). Carson arrived immediately, was on top of it, polite, professional, thoughtful, and intelligently sourced the problem and fixed it. We loved Carson. Hes SO MUCH BETTER than your other technician Matt that probably everyone is complaining about. Carson is the man!

  • Review 65 (2024-06-08 - Rating: 4)

    I had a 12ā€ irrigation pipe with a plug. John showed up an hour after dispatch gave me an ETA. Once he arrived he went straight to work. He jumped into a 6ā€™ pipe with water up to his armpits at time. He worked diligently for a couple hours and was able to remove the plug.This allowed me to provide water to my crops at a critical time.Even though he arrived late, he did a great job, I appreciate all that he did.JM

  • Review 66 (2024-04-29 - Rating: 5)

    I called Roto-Rooter when I had a flood in several rooms. They did not know another company came 2 hours before and quoted $2400.00 I asked them to leave. I called Rotor-Rooter and Bill came. He did the job professionally and quickly for under $300.00 . So when i need 3 sinks and faucets installed Roto- Rooter sent Jerry to do the job. Both men were friendly and professional . They work quick because of years of experience. I highly recommend Roto-Rooter if you want to save $ and have the job done correctly. šŸ™‚

  • Review 67 (2024-12-04 - Rating: 5)

    Caleb was amazing, and professional!! He figured out the problem and solved it very quickly, would recommend to everyone

  • Review 68 (2024-07-29 - Rating: 5)

    Prompt response to our service call and excellent communication with the representative, while the work was being completed. We will use Roto-Rooter again!

  • Review 69 (2024-04-19 - Rating: 5)

    Jamison did a great job any time he had some extra work. He let me know about it and then he let me know that. OK, we didnt need to do that. He was on top of things. Make sure that I was set up with A.Tank cleaner stuff.Very friendly. Appreciate his hard work

  • Review 70 (2024-05-24 - Rating: 5)

    Main sewer line backed up at 4am and they responded by 9:30am on a Sunday. Plumber was very knowledgeable and professional. Contacted over 4 different companies and roto-rooter responded before all of them. Highly recommended for emergencies or ever day need.

  • Review 71 (2024-10-08 - Rating: 5)

    Seth was very polite and did a professional job. Explained everything he did with suggestions on how to care for the septic.

  • Review 72 (2024-04-25 - Rating: 5)

    Roto-rooter provided a quick clean out of our underground water pipes. They were there on time, worked quickly, didnt make a mess, and acted very professional. We will be using them again in the future!

  • Review 73 (2024-10-21 - Rating: 5)

    Very knowledgeable, helpful, & reliable. Wonderful team. Thanks to Lynn, Rich, Blaze, Will, Courtney, Clint, Isaac, Alex, & of course Monica.

  • Review 74 (2024-02-07 - Rating: 5)

    The technicians are so pleasant and friendly at this company. They are very professional and knowledgeable as well. At a time that is typically stressful our tech walked us through the process and put our minds at ease. He was respectful to us and our house. He did the job the way he said he would upfront in the time he said it would take. And he was great with oud dog! I am going to recommend this company to everyone.

  • Review 75 (2024-12-06 - Rating: 5)

    Great customer service. Rich was very knowledgeable. Highly recommend Roto rooter.

  • Review 76 (2024-12-31 - Rating: 5)

    Excellent expert service, even on weekend emergency. Highly recommend.

  • Review 77 (2024-10-22 - Rating: 5)

    Highly recommend Roto Rooter! A company of integrity and their team is amazing to work with.

  • Review 78 (2024-02-29 - Rating: 5)

    In the midst of a Kitchen rebuild after flood and had to have some water lines moved. Rich and Nick came out and it was so nice having two guys who really knew their stuff. They were easy to talk to and explained the reasoning behind everything they did. Its nice to know I dont have to worry about whats going on with the plumbing under the house because the repairs were done by professionals with tons of experience! Thanks Roto-Rooter, Rich and Nick!

  • Review 79 (2024-01-16 - Rating: 5)

    We couldnā€™t be happier with Roto-Rooter and more specifically, this great plumbing company and their employees. I called in a leaky shower faucet yesterday and was surprised to learn they had availability and their tech would arrive late today. To my surprise they called this morning asking to be here first thing. Under-promise, over deliver, I love it. Rich arrived, reviewed the problem, diagnosed the issue and set about repairing the leak. Rich was able to find the parts for our older control unit and was able to rebuild the guts of the shower controls. Finding these rare parts for the older device saved us thousands in not having to complete a cut the wall, full replacement. Rich was courteous, friendly, helpful and extremely professional. We couldnā€™t be happier with 5 star service weā€™ve received from Roto-Rooter every time weā€™ve used their plumbing services! Thank You!

  • Review 80 (2023-12-27 - Rating: 5)

    It was very stressful when my kitchen sink totally stopped draining on Christmas Day when I had a houseful of people! Roto-Rooter was able to get someone out to me quickly. Jeffrey was very friendly and helped me to understand what he was doing and why. He also instructed me on what I could do to prevent other issues in the future. He was also very careful to not make a mess and in fact left the area cleaner than he found itā€¦I really appreciated that! He also took the time to address a couple of other issues since he was already at our home. All in all I received wonderful service from Jeffrey and will definitely call him again should the need arise.

  • Review 81 (2024-12-06 - Rating: 5)

    They were very nice, were upfront on possible issues and prices. Fixed the issue and didnt leave a mess.

  • Review 82 (2022-04-29 - Rating: 5)

    Joey Chereji did an amazing job and really took care of the problem efficiently and recommended the best possible course of action. If we ever need help again we will use Roto-Rooter for sure.

  • Review 83 (2024-10-11 - Rating: 5)

    We were really pleased with Monica, she went all out. Please give her a big raise,!!! she is awsome!!!!

  • Review 84 (2024-05-16 - Rating: 5)

    I recently called Roto Rooter for a leaking toilet in our Womens restroom. Service was excellent and we were taken care of quickly. I will be calling them again for future plumbing needs!

  • Review 85 (2024-07-30 - Rating: 5)

    Rich was great. He kept in touch while parts were being ordered and received. Also worked late to finish the job

  • Review 86 (2024-04-29 - Rating: 5)

    Excellent service. Had a ā€œmystery leakā€ in the garage A/C water and heater area that turned out to be a blocked drain, not a leak. Rich did some sleuthing and figured it out fairly quickly. Got it cleaned out in about 20 minutes and we were done! Highly recommended!

  • Review 87 (2018-12-06 - Rating: 5)

    Extremely Professional. Price was actually under what they initially quoted. They could have stuck with bid, It was refreshing to see that they are concerned about future business and not just the immediate almighty dollar..... Thanks..... Lynn was very nice and impressive... I will recommend to others as well as be a returning customer....

  • Review 88 (2024-02-13 - Rating: 5)

    Jeff was amazing - super personable, fair and thorough. I appreciated his suggestions without pressure, and the camera tour of my main was a real treat that he was a great guide for. He came even though it was late, and we now have a fully functioning g drain and ideas on how to maintain it over time. Thanks, Jeff!

  • Review 89 (2024-04-24 - Rating: 5)

    Great service, came right away, always showed up on time or would notify ahead, answer phones, can talk to real people, dont have to hang on phone and listen to a bunch of stuff, service people very friendly and explain everything. Definitely recommend Roto-Rooter. I honestly didnt think such companies existed any more.

  • Review 90 (2024-04-30 - Rating: 5)

    I spoke with ivy. She was very helpful. Ivy was very well spoken and got me what I needed very quickly and proficiently. Iā€™m so thankful to have had my problem solved fast. We need more people in customer service like ivy.

  • Review 91 (2024-01-20 - Rating: 5)

    I had water backing back out into the tub, toilet& heard gurgling in the kitchen sink what a scary moment! Roto Rooter was called & Jeffrey was working diligently in this Winter stormā€¦I felt bad for him. After a few days of digging outside and removing huge tree roots from the pipes he succeeded in getting the house back in working order.Despite the severe cold, etc., Jeffrey was respectful and professional and made sure the mud room and bathroom area was clean before leaving.I can NOT say enough about the service received and only wish the problem hadnt occurred in this freezing weather.Thank you Roto Rooter & Jeffrey!!!

  • Review 92 (2024-06-05 - Rating: 5)

    Had a pretty serious mainline issue, which Rich came out to diagnose, within a day of getting our estimate approved, he was out, and he and Jerry finished the job a day sooner than originally planned for! Awesome service!

  • Review 93 (2024-10-09 - Rating: 5)

    Thanks to David for quickly and efficiently clearing the roots from my drain so I could get back to using my kitchen sink!!

  • Review 94 (2024-01-19 - Rating: 5)

    Just WOW! Walking into my child care facility under water from roof leaks was SO scary for me. Lynn, Brody, Jessica.....THE WHOLE CREW did the most outstanding job. I have felt so well cared for. They have made the safety of my staff, and the kids in our care first priority. I am so impressed, and I wouldnt recommend anyone else. (and this isnt my first water disaster)

  • Review 95 (2023-12-21 - Rating: 5)

    They were extremely nice to squeeze in an emergency call when they were very busy. Jeffrey was pleasant, professional and caring. Fixed the problem quickly with no mess at all. Were glad we called them, and would recommend them to anyone.

  • Review 96 (2024-11-01 - Rating: 5)

    Prompt and efficient. Answered my many questions as a first time septic tank owner. Thanks!

  • Review 97 (2024-08-21 - Rating: 5)

    Caleb was here within 30 minutes, great communication, resolved our issue very fast.

  • Review 98 (2024-08-18 - Rating: 5)

    Good experience. Got a call before they showed up. Bill arrived on time, figured out the issue right away. Got it taken care of! Thank you

  • Review 99 (2024-05-01 - Rating: 5)

    I had Roto Rooter come out for a leak in my main water line. They were responsive, polite, and took care of the issue with ease. I would recommend them.

  • Review 100 (2024-07-09 - Rating: 5)

    Happy with job done. Tech seemed to know his job very well and was very informative on what to do between services.

  • Review 101 (2023-11-06 - Rating: 5)

    First, I called around noon and they said they would come out between 2pm-4pm same day. AMAZING!Then Matt showed up EARLY! AMAZING!Then Matt tried explaining to me the process to getting our storm drain cleaned out. Bless his heart, I asked him to explain the process to me at least 4 times (because I am a bit slow). He did so patiently. He then invited me outside to show me the problem and in the process he solved the problem. AMAZING CUSTOMER SERVICE!!!!! Roto Rooter of Meridian will be my FIRST call each and every time!

  • Review 102 (2024-03-01 - Rating: 5)

    I had a backed up kitchen sink and while it took two tries, I was completely pleased with their service and guarantee. Matt and Eric were terrific! Professional, friendly and knowledgeable.

  • Review 103 (2024-05-17 - Rating: 5)

    Roto rooter is an amazing company, they take every job very serious and treat your home and property as if it were there own. 10 out of 10 would recommend

  • Review 104 (2024-07-17 - Rating: 5)

    Seth was friendly and professional. He went above and beyond to answer questions that I had. Good service.

  • Review 105 (2023-12-20 - Rating: 5)

    Hannah is a very kind, efficient and helpful individual! Always willing to go above and beyond and is also a careful listener. Definitely recommend using Roto-Rooter for any water mitigation concerns!!

  • Review 106 (2024-07-02 - Rating: 5)

    They were great about communicating when they would arrive and were great to deal with about taking payment and called a week later to make sure our experience was good

  • Review 107 (2024-10-22 - Rating: 5)

    They were able to get someone out quickly to fix our kitchen sink.

  • Review 108 (2024-04-09 - Rating: 5)

    Rich did an amazing job replacing our toilet! Quick service and gave us the ā€œMercedesā€ of all toilets. Thanks Rich and Roto-Rooter!!

  • Review 109 (2024-03-18 - Rating: 5)

    I have been doing business with Roto Rooter for 5 years. I have come to rely on them for fast, fair and professional services. As a property manager and Realtor, I highly recommend Roto Rooter.

  • Review 110 (2022-10-14 - Rating: 5)

    I was very impressed with Tim. He was very responsive to my issues, he actually listened to what my problem was. And what I had already tried. He evaluated the situation and came up with a plan of action and went right to work. He actually saved me $400! Very impressive! He was able to get my pipes cleared within an hour! The other guys were going to charge me $733 insisting my toilet had to be removed. Not impressed! I will use your company again and specifically ask for Tim! I was very happy with his service. Thanks Tim šŸ˜Š

  • Review 111 (2024-09-03 - Rating: 5)

    Great and efficient! Seth really helped us out when we needed it! Thank you!

  • Review 112 (2024-12-19 - Rating: 5)

    The two young men that came out were professional, courteous, and friendly. They went to work and checked all possible issues. They explained each step they took and fixed the problem immediately.

  • Review 113 (2022-02-24 - Rating: 5)

    The alarm went off on our sewer ejection lift system and we called roto rooter to get it fixed. The receptionist at Roto-Rooter was very prompt and professional with setting up a technician to come out and diagnose the problem. Our technician Rich was fantastic. He was very helpful with explaining what was happening with our system. He had Neil come out with in an hour and pumped out our system. Rich put our back up pump on and promptly set up a follow up appointment to finish the repair. We couldnā€™t be happier with the professional service we received.

  • Review 114 (2019-06-13 - Rating: 5)

    Jacob and his helper were able to perform a sewer video inspection for our home inspection company with only 30 minutes notice. They got the job done efficiently. Melinda (who answered the office phone) was very knowledgeable and helpful in arranging this speedy service. Overall, the experience was very positive. Weve used Roto-Rooter a number of times and have always been very pleased. They make us look good when they serve our customers through us.

  • Review 115 (2024-09-10 - Rating: 5)

    Rich was great as usual.No hiccups and good to go on the gas line work.

  • Review 116 (2022-08-03 - Rating: 5)

    My sewer backed up on a Sunday evening into all my showers and tubs. I called Roto rooter and they had Bill at my house in about 20 minutes. He stayed late at night until he found the clog and was able to get the tubs and showers to drain the waste. He even returned during regular business hours to scope the lines to figure out where the issue started to avoid any future issues! This company is always fast, reliable and honest.

  • Review 117 (2023-12-20 - Rating: 5)

    Hannah is very, kind, and professional when it comes to helping customers. Roto-Rooter always will be somewhere I recommend! Canā€™t say enough good things about them.

  • Review 118 (2024-11-17 - Rating: 5)

    Caleb was very helpful. Got the job done.

  • Review 119 (2022-02-05 - Rating: 5)

    Matt was super knowledgeable, friendly and professional. He quickly fixed my clogged kitchen sink and took the extra time to repair the hot water handle for the sink in my bathroom. Thank you for taking the extra effort to fix these issues and for being especially kind to my kid and cats. I highly recommend this companys prompt and high quality services.

  • Review 120 (2021-07-01 - Rating: 5)

    These guys are awesome. When we had a big sewage backup disaster in the middle of the night, these guys were the first ones there. They immediately took care of everything, got their remediation team in there quickly too to start properly cleaning up the mess. Lynn and Brody especially have gone above and beyond, even being willing to take non emergency calls outside of regular business hours. We are impressed and thankful, and will certainly continue to use them in the future when we have a need.

  • Review 121 (2024-10-15 - Rating: 5)

    Fantastic individual, Cole helped me learn a lot about plumbing

  • Review 122 (2020-10-30 - Rating: 5)

    Roto Rooter was able to provide same day service and quickly fixed the issue. They were very professional and courteous through the entire experience. The pricing was upfront and clear with the different options available. I was also able to get an estimate for future services needed at the same time. Highly recommend their services.

  • Review 123 (2022-02-03 - Rating: 5)

    Not only did they replace my old water heater with a new tankless one (at my request) but Matt took the time to explain exactly what needed to be done and why. This made it much easier to swallow the unexpected cost. They also found a couple of unrelated leaks and went ahead and fixed them. Matt, Bill and Bailey were all very friendly and VERY professional. When I find someone I really feel I can trust, I tend to stick with them, and I will definitely be sticking with Roto-Rooter.

  • Review 124 (2022-01-13 - Rating: 5)

    I called early this morning and they were able to fit us in first thing this morning to clear a clogged kitchen drain. Bobby was super knowledgeable and had the best customer service! He built friendly rapport during the visit and provided useful tips to help prevent build up in the future. I would highly recommend them for plumbing issues!

  • Review 125 (2021-03-31 - Rating: 5)

    Issue was our shower would not turn off. I called after hours and someone told me how to turn off the water main (since I had never dine it before)so we didnt have to be charged for them to come out and do it. Rich came out first thing the next morning, assessed the situation, got the parts, and fixed the issue. He was so friendly and informative and didnt gouge us on the price by getting a new fixture. He was able to repair the one we had, quickly and professionally. I would not hesitate to use them again!

  • Review 126 (2022-10-03 - Rating: 5)

    Our second day in a rented house, the toilet and shower both backed up and waste water was coming up in the shower. We called Roto-Rooter and told them what happened, and they had someone out to us within 2 hours. They were professional and friendly and quickly diagnosed the problem. On his way to Home Depot to pick up a needed part, the plumber ran into car trouble and he couldnt return back at the stated time. The company called to update us and apologize, and dispatched someone else to finish the job. The second plumber was also professional and friendly, helped us clean up the shower after fixing the drain, and even gave us a discount because he felt bad that we were dealing with it as tenants. While I hope we wont need any more plumbing services while were here, I would definitely recommend Roto-Rooter!

  • Review 127 (2021-08-16 - Rating: 5)

    Was able to get an appointment within 24 hours. Dispatch kept me informed on technicians eta. Tony was polite and thorough. Fixed the issue quickly and went above and beyond to fix issue and caulk the tub overflow even though it wasnt previously caulked. I highly recommend Tony and Roto Rooter.

  • Review 128 (2024-06-07 - Rating: 5)

    Very knowledgeable and did a great job. I would be happy to call them again on my next project.

  • Review 129 (2022-08-19 - Rating: 5)

    Super nice service tech named Matt came out. It was great talking to him and he helped talk me through the issue with my septic. He reminded me that flood irrigation and drain fields dont get along. Anyway, thanks to Matt, I have a plan of action which will, hopefully, resolve the issue AND save me a ton of money. Thanks Matt!!! And thanks, Roto Rooter. šŸ™‚

  • Review 130 (2021-08-25 - Rating: 5)

    Dont hesitate to call these guys if you need anything. I would give 10 stars! They have made repairs at my business twice and I have been more than pleased each time. Recently, they diagnosed and repaired a broken water main. It was a big project that required cutting a deep trench through my entire asphalt parking lot, sidewalk, foundation and interior concrete floor. Rich and Adam worked several long days to get it done as quickly as possible. They were thoughtful and creative with their bid to help me afford such a big project. Violet has been a pleasure to work with too. The whole company has been a real blessing to me. I will be calling them with all my plumbing needs. I cant reccomend them strongly enough!

  • Review 131 (2022-01-28 - Rating: 5)

    Matt was the gentleman that came and right away he unclogged the toilet and as we shared with him the situation with the toilet he went right away and notified the landlord regarding the money he would save and he was right as there has been 5 or more visits or so in the last year to unclog the toilet. He fought for the tenants and it was so incredibly kind of him to go out of his way! He had a new toilet it and left no mess in less than 2hours!! I would recommend him to anyone and 100% trust his work!!

  • Review 132 (2024-11-20 - Rating: 5)

    I worked with Tony and Monica today Good people to work with

  • Review 133 (2024-05-01 - Rating: 5)

    I was hearing a water leak under my house, called Dalton to crawl under there to see where it was coming from. He found the leak and took pictures so I could see how bad it was. Next step, gotta fix the broken pipe and have them do an extraction of the puddled water under the house.

  • Review 134 (2022-11-03 - Rating: 5)

    Tony fixed my brothers drain issue, and so we decided to have him come out and look at a sewer issue that would show up after any time it rained a lot. The front yard would get flooded with backup, and it was gross. It took a day to dig up the pipes and find a tree root that was responsible for the damage to the sewer pipe going to the street. Its fixed, and Tony saved the day. His work ethic and cheerful attitude while doing such a dirty job was awesome! Highly recommend.

  • Review 135 (2021-11-14 - Rating: 5)

    Phillip was amazing! Even on a Sunday, he showed up to my emergency call with a great attitude. He was super detail oriented and explained everything clearly to me. I appreciated his honesty when I asked about different options to save me money. Overall I am very pleased with this service.

  • Review 136 (2024-11-21 - Rating: 5)

    Both Blaze and Caleb were extremely thorough, answered my very numerous questions happily, very polite and respectful and great at explaining in ways that o would understand. Thank you!

  • Review 137 (2021-08-09 - Rating: 5)

    Rich came out faster than we even expected. Ultimate in professional customer service. Explained the situation and repair in terms that were understandable and not condescending. Ive used this company for 25 years and he has been the best technician Ive had the pleasure to have in my home.

  • Review 138 (2024-05-10 - Rating: 5)

    Showed up before the appointment time. They were fast and friendly. Always a great experience using them!

  • Review 139 (2024-10-17 - Rating: 5)

    Great company! Would recommend to all friends and family

  • Review 140 (2024-06-07 - Rating: 5)

    We had some awful smells coming from our garage and in the bathrooms of our house so we called Roto-Rooter and they came right out and solved our problem it was a wonderful experience thank you so much

  • Review 141 (2021-10-06 - Rating: 5)

    Lee was fantastic. This was our first time working on our septic system and he took the time to explain and show everything. Lee said that we didnā€™t need our septic tank pumped and gave a solution to our problem when he absolutely couldā€™ve pumped and charged us more money. I will absolutely use Roto Rooter again because of Lee.

  • Review 142 (2019-08-20 - Rating: 5)

    I made an appointment time online at about ten at night which was a four hour window that was narrowed down to two when they received my request the next morning. Violet from the office called me the next morning to see if I was able to take an appointment any earlier and she told me she would call me when the plumber was on the way, which she did! Travis arrived and shook my hand at the door, asked what the problem was, and immediately got to work. All things said and done he was here about 30-45 minutes and the problem was solved! He was very polite and knowledgeable. A lot of the time when you have a service technician in to do some work they try to sell you on something; Travis didnt. He suggested a product that Roto Rooter sold and said I could either buy it from him since they have it on the truck, or I could come into the office and purchase after I asked if it was sold anywhere else. It was nice to have the choice! Ill definitely be a repeat customer if I ever need a plumber again.

  • Review 143 (2024-11-16 - Rating: 5)

    Fairly small job replacing a bathtub spout but caleb arrived when he said he would, did the work quickly and professionally, and I am happy with the outcome.

  • Review 144 (2024-02-03 - Rating: 5)

    Really happy with the service. Jeffrey was prompt with his arrival, very nice to talk to and did a great job fixing the problem. Would highly recommend!

  • Review 145 (2022-05-28 - Rating: 5)

    Jarod did an awesome job fixing my toilet today! He was very nice and had it fixed in under an hour, he even cleaned spots that he wasnā€™t required to clean. Overall best plumbing experience Iā€™ve had and would recommend them to anyone who needs a plumber!

  • Review 146 (2021-08-07 - Rating: 5)

    Jimmy and Cole came out on a service call and were beyond great!! They were awesome, and very informative and nice! Jimmy had come out earlier the same day on a prior call due to a system back up and basement flooding. He offered multiple times to dump my shop vac that I was using to suck up all the backed up water. He was very kind and all around awesome guy! So glad he answered the call! Would highly recommend to anyone experiencing plumbing issues!!

  • Review 147 (2024-04-27 - Rating: 5)

    Roto-Rooter youre a life saver!!!Everyone was so helpful and easy to talk to!They make you feel like family

  • Review 148 (2022-01-29 - Rating: 5)

    I called to inquire about checking my sink and tub drains and they sent a technician out first thing on a Saturday morning. Matt the technician arrived was courteous and knowledgeable.I am impressed by this company from my first call. I think Kim? answered, set up the appointment and called to confirm in the morning.

  • Review 149 (2024-09-26 - Rating: 5)

    We greatly appreciate the job they did. And the fact that they could get here quickly enough to take care of the problem we would use them again if needed. It was Rich and Caleb that did our work. We appreciate it.

  • Review 150 (2014-06-29 - Rating: 5)

    We had issues with our toilet flushing properly and Chris Sainsbury was able to come out the same day to diagnosis our issue. He was very professional and friendly and extremely informative. He was able to provide great prices and service. We decided to get our septic pumped and they were able to come out the next day. The two guys that came out to pump our septic were also very friendly and professional. They kept me up to date on when they would be out to the house for service and got it done quickly. I would definitely recommend this company!

  • Review 151 (2024-12-05 - Rating: 5)

    Matt went above and beyond to get us fixed up. We would highly recommend. Update: had a slight leak where work was done. They had a guy out within an hour of calling and the leak was found and fixed.

  • Review 152 (2022-02-11 - Rating: 5)

    Their technician, Matt, came out and ran a See Snake camera down our septic drain field pipes to help us pin point our drain field location since it is too old to be on Southwest District Healthā€™s records and we need to know itā€™s location for some other projects we would like to move some dirt for. Matt was very professional as well as willing to share his knowledge with me and my boys so we could learn about our septic system as he worked on it. Sure appreciated his work and would use him and Roto Rooter again.

  • Review 153 (2022-11-07 - Rating: 5)

    New home build water softener was leaking on floor of utility cabinet. Builderā€™s warranty dept authorized the repair. Plumber Bill arrived on time early Sun morning and diagnosed the problem accurately. 1/2ā€ discharge pipe was undersized and ended too close to top of floor drain, causing water to overrun onto floor during backwash cycle. Bill replaced pipe with 3/4ā€ dia pipe and had it terminate further down into the drain. He also removed some pieces of foam insulation that he found stuck down in the drain. Bill solved the problem. Thanks for a well done, clean job. Would recommend Roto Rooter.and specifically Bill.

  • Review 154 (2022-09-17 - Rating: 5)

    Jarod did a wonderful job. Everyone from the technical department to the receptionist to Jarod himself. He was professional, efficient and so very competent. His reassuring and confident behavior was incredible. Thank you so much. All referrals will be yours.

  • Review 155 (2024-10-18 - Rating: 5)

    Like many a plumbing problem, ours ended up being bigger than expected. Josh at Roto-Rooter ensured we had regular updates and communication and kept the job within the original bid. The crew worked very hard to resolve/repair our problem in a timely fashion.

  • Review 156 (2021-10-16 - Rating: 5)

    Weā€™ll never use another plumbing company! Roto Rooter (and Rich especially!) were professional, courteous, knowledgeable, and dedicated to getting our bathroom remodel done in a timely manner. It looks beautiful and the quality is excellent. I canā€™t recommend them enough!

  • Review 157 (2020-02-11 - Rating: 5)

    Kyle (#165) was great! Had a sink and toilet issue at our home. Rotorooter came out same day, within the hour! Thanks for being quick, efficient, diagnosing the problem quickly and getting it done even faster! I will definitely recommend you to friends and family!

  • Review 158 (2022-10-09 - Rating: 5)

    My kitchen drain was clogged way deep into the pipe. Even after rooting it 25 feet, it still wasnā€™t draining! I called Roto-Rooter and they showed up on time and fixed the problem quickly. Great service!

  • Review 159 (2022-01-28 - Rating: 5)

    I had a sewer back up in my house on a Sunday afternoon. After leaving a request for service on their Web page they gave me a call five minutes later to schedule tech to come out that day. They said the techs were really busy and that it may be late in the day before the tech could come out.As it was a Sunday afternoon I totally understood.The tech called an hour before arrival, showed up on time ready to work, and fixed the problem quickly.Im very impressed.

  • Review 160 (2024-06-10 - Rating: 5)

    Jameson helped out alot and was very professional and knowledgeable of his job did great work

  • Review 161 (2014-10-18 - Rating: 5)

    The upstairs toilet was running slow. A plunger wasnt getting it done. First time for everything. In addition to that the two drains in our bathroom sinks were draining very slowly. So I read some reviews and made the call.Brian, our technician came out and he was great. Nice fellow, enthusiastic and wore the booties! He listened to the story, took a look and gave me an estimate which I approved and he got right to work. About 90 minutes later everything is running just fine and the sinks never drained this well.There isnt a lot you can say to gush about getting plumbing worked on, but I know this, Im glad I called Roto-Rooter and got things fixed quickly and professionally.

  • Review 162 (2024-11-02 - Rating: 5)

    Caleb was very professional, pleasant and knowledgeable. He was able to clear the problem and is having the pumping of the septic tank scheduled.

  • Review 163 (2016-10-22 - Rating: 5)

    The day our main water line broke, the Roto-Rooter technician responded quickly and knew exactly what needed to be repaired in order to resolve the situation. He didnt offer just a quick fix, but a long term resolution thats going to save us issues in the future. The technicians made sure the job was done right and to our satisfaction and cleaned up the job site after they were done. They minimized damage to our yard by using the right equipment and materials. If we have any other issues in the future, they will be our first call!

  • Review 164 (2020-03-31 - Rating: 5)

    In the evening of March 30, 2020 I phoned Roto-Rooter for an immediate plumbing problem, and their service-man was at my home in 30 minutes. Rich was friendly, quite competent, and fair with me. He fixed my problem in 10 minutes, and he stuck around to make sure it stayed fixed! His price was quite reasonable, and I was more than satisfied with this experience. I would highly recommend Roto-Rooter to anyone who has a plumbing problem that requires immediate attention.

  • Review 165 (2022-07-27 - Rating: 5)

    Working in restoration we need plumbers fast and effective. Roto rooter keeps me updated with timing, problems they find and solutions that dont break the pockets. I recommend these guys to anyone who needs the help. Best plumbers in the valley. Thanks guys

  • Review 166 (2015-03-15 - Rating: 5)

    Our kitchen sink clogged and could not be fixed with simple tools. Roto Rooter was able to come out on a Sunday morning and get it fixed in no time. The tech was very knowledgeable and provided lots of insight to old house piping. Very thankful that they could get here on a weekend and solve the problem so quickly. Very professional service.

  • Review 167 (2024-08-21 - Rating: 5)

    Josh was great. He did the work, gave us the options along with several alternatives and no BS sales pressure. Would recommend 100%

  • Review 168 (2016-02-21 - Rating: 5)

    We had a special event at our church today and the toilets backed up into the kitchen and basement area. We are having regular church services tomorrow and were in need of help. I called one plumber and got an answering machine and a second who said I needed to call RotoRooter. When I called the lady on the phone said she would connect me with a service tech. He came on the line and said he was finishing up a job and would be at our location in 15 minutes. He was there, used his equipment, solved our problem and gave us good suggestions and estimates to permanently correct our old plumbing. Tomorrows services will go on uninterrupted and no one will know the difference. This was very prompt and efficient service. 15 minutes from time of call to help arriving. We couldnt be happier with the service.

  • Review 169 (2020-11-07 - Rating: 5)

    Sewer draining issues. Called company, very courteous on the phone. Sent out tech immediately. He too was very courteous and professional, excellent knowledge. Cleared the line, ran a camera in to make sure there were no other issues. This is definitely a company to use. Highly recommend them.

  • Review 170 (2022-05-10 - Rating: 5)

    I called Roto Rooter due to an HOA clogged pipe that was causing flooding in another pond and forcing water to the wetlands which compromised neighboring houses. I called thinking they would be out to the location within a week or so, but nope! They immediately dispatched Tony who went out, worked his magic and PRESTO! Not even an hour, and the problem was solved. I am a community manager for the HOA and Tony saved the homeowners a whole bunch of money and headaches. Tony and Roto Rooter.....THANK YOU SO MUCH!!!!!! Service and response time were exceptional!!!! I will be using you forever now. :)

  • Review 171 (2020-02-04 - Rating: 5)

    I had a garbage disposal replaced late last year and Kyle and Phlilp and were out then .Excellent work. Today i had ordered service online received confirmation email between 8 -10 , received a call at 7:30 letting me know tech would be here within 1/2 hour. Kyle came cleared my bathroom sink and shower stall and got a spoon that was lodged in disposal out. Done in and out within an 1 and 15 minutes. Cleaned up areas worked on. Great service!

  • Review 172 (2017-07-25 - Rating: 5)

    My toilet was clogged for sometime and i tried everything normal to get rid of it without much success. My landlord referred me to Roto-Rooter and the experience turned out to be really good. The technician came on-time and clearly explained what it will take to clear the clog and the price. He even applied a coupon to lower the price. The guy then cleared it within 2 minutes and was extremely clean in the entire process. Overall it was very efficiently handled. I highly recommend their services to folks who need plumbing help.

  • Review 173 (2015-10-15 - Rating: 5)

    Tyler Larson from Roto Rooter came out and quickly diagnosed leaks in our irrigation line. He immediately got to work digging and fixing the problem. He got it all done in one day. Awesome service and I would definitely recommend them. Thanks!

  • Review 174 (2024-08-29 - Rating: 5)

    Thank you to Roto-Rotor for sending a technician over so quickly. Thank you to Joshua for his professionalism!!! Though the problem was minor he took it seriously. He answered all my questions and put my mind at ease. Much appreciated. Keep up the great work!!!

  • Review 175 (2024-11-20 - Rating: 5)

    Monica was great to work with, you could tell she really knew her stuff!

  • Review 176 (2016-07-28 - Rating: 5)

    I had a clogged kitchen sink. Roto-Rooter came out the same day within 45 minutes. The tech was professional and informative. He was able to unclog the blockage using a snake. Having used this company in the past, once again I was completely happy & satisfied with their service.

  • Review 177 (2018-11-07 - Rating: 5)

    Our laundry line was blocked. I was told there would be a technician out before two and four. When I told them I couldnt do the laundry I was told they would try to get someone to the house earlier. Joe showed up before one. He cleared the drain and tested with hot water before he left.He also sold us pipe shield and explained how and when to use. He was very personable. Joe is welcome anytime we need help. Roto-Rooter is the service to call..

  • Review 178 (2021-03-27 - Rating: 5)

    Austin was amazing! He knew what he was doing and made sure i was happy every step of the way. He was so nice to my 6 year old daughter, who was just amazed by everything he was doing. If I need to call anyone again i will make sure to ask for him!!!

  • Review 179 (2015-05-04 - Rating: 5)

    Drainage from one side of our system was backed up Saturday. I called and Ed Simpson came out that afternoon (were 20 miles outside town). He was efficient and pragmatic. Snaked the drain and recommended we open up the septic. He did this and found it was full. He called in and arranged a return service and pump out for Monday morning. Ed and Wayne were here bright and early Monday. They pumped the tank, reverse snaked the drains and checked the baffles. They also gave me some great advice on how to keep the septic running efficiently. I highly recommend them. They have my business.

  • Review 180 (2018-10-31 - Rating: 5)

    We had a backed up mainline! Called after hours and Phillip was at our house within 20 minutes. He got started right away, and in no time at all he had the line cleared. Phillip was awesome and I would definitely use Roto-Rooter again for plumbing emergencies.

  • Review 181 (2013-04-18 - Rating: 5)

    I really enjoyed scheduling my service through your website!Jim was the service technician who came to my aide! He was fantastic, knowledgeable and personable! He knew to look in all the right areas for what the issue might be, and was able to identify the problem in a timely and efficient manner.I will be calling Roto-Rooter and asking for Jim, for any future needs!THANKS!

  • Review 182 (2015-06-29 - Rating: 5)

    I called after 9:00 pm on Saturday night because we discovered a water leak underthe master bathroom. I wasnt certain if I could get anyone to come out at that hourbut the man I talked to assured me someone would contact me within a half hour.Sure enough he called back in less than 10 minutes. He said he could be there inabout 15 minutes and he was. The technician was very courteous and eager to solveour problem even though it was late at night. He went right down into the crawl spaceand located the leak. And this was not an easy place to get into. Lots things is the way and very tight places to crawl around in. He quickly determined the problem and knew right away the part he needed. Unfortunately, he didnt have one on his truck. He would have to go to a store and get one. But guess what, no stores were open at that hour. He called his boss who just happened to have the needed part and he left to go get it. He returned quickly determined to fix our problem and get the water back on. He did so and was very efficient in getting it done. I was very pleased withthe service we received and know that this technician was very knowledgeable andgood at his job. I would highly recommend him any time for additional service to myhome.

  • Review 183 (2024-11-30 - Rating: 5)

    Great service, above and beyond what we needed!

  • Review 184 (2021-11-09 - Rating: 5)

    We recently had a plumbing company tell us that we needed to replace all of the pipes and faucet handles under our kitchen sink that was draining too slow. They quoted over $600, then tried to up-sell us on new fixtures, new garbage disposal, and a warranty program. They had it up to $3,000+. On Sunday evening, I requested an appointment with Roto-Rooter online, which was very convenient, and they were out here the next day! They assessed our situation, and in one hour had cleaned the kitchen line, replaced a section of pipe for no additional charge, AND cleared a slow draining sink in a half bath for a fraction of the amount that the plumbing company tried to talk us into paying. Dont waste your time or money on plumbing companies over clogged drain. Call Roto-Rooter!

  • Review 185 (2016-04-13 - Rating: 5)

    I contacted Roto- Rooter to discuss the need for the installation of a new sewer line at my home. They sent out that same day a technician by the name of Doc. The first time he came to the door he insisted on putting on his blue shoe covers. Which immediately showed respect for our home. He quickly diagnosed the condition of our sewer line using a camera. We discussed the options and he explained to me clearly how they would replace it with their pipe burstingtechnique. The very next morning Doc showed up with a small crew and went to work. Doc is an amazing hard-working and knowledgeable plumber. He probably could have done the entire job by himself which is pretty impressive. I enjoyed working with Doc and he explained everything I needed to know through out the installation of our new sewer line. I have to say I actually enjoyed the experience. Doc is a special guy. Great job Roto-Rooter.

  • Review 186 (2016-09-12 - Rating: 5)

    This was my first experience with a plumber in the 3 years of being a home owner. I could not have been happier with the Roto-Rooter service. We had a pipe burst on the water heater with no way of turning it off. Adam was quick to respond, accurate with his ETA, and did an excellent job through the whole service. I will definitely be calling Roto-Rooter with my future plumbing needs.

  • Review 187 (2019-04-28 - Rating: 5)

    Roto-Rooter came out the same day I called and it was not an emergency. I needed to get the pressurized irrigation pipe cleaned out to supply water to our pump house. Travis Smith was knowledgeable and professional. I will use him again in the future. I would highly recommend Roto-Rooter.

  • Review 188 (2016-04-11 - Rating: 5)

    Roto-Rooter is a very good company. Had to call on a Sunday and they came as soon as they could. Cleaned out the sewer drain and it works great now. Nick was the tech that came out. Very polite and did not waste any time standing around. Got the job done. The price was not that much more than having to call a local plumber and wait until the next day. Will call again if needed. Informed us what needed to be done and gave us an estimate on a new sewer line. Thanks Roto-Rooter.

  • Review 189 (2022-01-28 - Rating: 5)

    I was very impressed with the quality and concern that Markise had for my plumbing issues as I had several. We discussed each one and discussed procedures for each. He was very thorough and truly cared about giving me the best quality possible.

  • Review 190 (2021-09-12 - Rating: 5)

    Iā€™ve used RR three times in the past year, and they have saved us from a few very bad scenarios. They are super responsive, very friendly, and have competitive pricing from what Iā€™ve priced out for plumbing services. The techs are always kind and patient. I highly recommend this company for service in Boise.