Access Heating, Air & Plumbing
Located in Meridian, Idaho
Address: 2040 E Fairview Ave STE 5, Meridian, ID 83642, United States
Phone: +1 208-855-2444
Rating: 4.8
Services
- Online estimates
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Repair services
- Appointment required
Categories
- Plumber
- Air conditioning contractor
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-19 - Rating: 5)
I purchased a new Heating and Air system on Friday, and it was installed on Monday. They took care of Installation and financing. Crew was professional and friendly. They tested everything to make sure it was working perfectly before leaving. They finished up at a decent time and cleaned up the area to my satisfaction. I trust them to do a great job every time. I would highly recommend them! -
Review 2 (2024-11-25 - Rating: 5)
As always Access Heating Air and Plumbing comes through when you need them the most! I woke up to a very cold house I text them and tech Kyle came out that morning and fixed it for me. I highly recommend this company . They has always been so helpful and honest with all the jobs they have done for me. -
Review 3 (2024-10-19 - Rating: 5)
My elderly parents needed a taller toilet installed to begin an ADA compliant bathroom remodel. We had used Overall Plumbing for almost 20 years because we knew and trusted Shawn Overall to do a FANTASTIC plumbing job, where no detail was too small. However, Shawn has retired, and we learned, because this is still a pretty small town, that after Shawn left, many of his best people went over to Access. Lacey, the young lady who sets the schedule is one of those great former Overall employees who transferred over to Access! We are sure glad she did! She is SO personable, professional, and willing to help in any way she can - she quickly set us up with Ron, another excellent Overall alum to install a toilet less than a week later!It turned out great, at a VERY reasonable price (almost HALF of what Lowes would have charged! HALF!!) and with the taller ADA toilet and grab bars now installed, my Dad will be able to safely come home to finish his rehab! Thank you SO much, Lacey and Ron!! You both do Access AND Overalls PROUD!! -
Review 4 (2024-11-05 - Rating: 5)
The Access specialist was very polite, professional, knowledgeable & personable. Very easy to talk with & friendly. I felt at ease as if I was with a friend. My issue was resolved in a timely manner. Thank you Garrett. -
Review 5 (2024-11-09 - Rating: 5)
Access Heating, Air, and Plumbing is top notch! They have serviced our HVAC system for the past several years, and have done an excellent job! Their service techs always communicate the time of their arrival, and are always professional and respectful of our home.They recently installed a brand new HVAC System, including A/C, and were prompt, professional, and cleaned up their work area as always. They are not a ācut rateā company - we probably could have shopped around and saved a few bucks, but you typically get what you pay for. If you want a trustworthy company with professional, competent techs, go with them! -
Review 6 (2024-12-12 - Rating: 5)
Very professional and attentive to my concerns. Thorough and complete job. Good value for their service. Continue to be very pleased and will continue to use them for my heating and ac needs and maintenance.12/24 update⦠These guys continue to rock! Had them back out for a water heater issue. They were able to get my water heater fixed in a very timely manner and I am very happy with their service. They always do a great and fast job when i need them and came out same day when i called. Theyāre best and will continue to be my go to! -
Review 7 (2024-11-08 - Rating: 5)
Response time was amazing, Ron did such a great job! He put in better parts than were previously there to increase durability. We appreciate Rons knowledge. -
Review 8 (2024-07-24 - Rating: 5)
Woke up to our AC unit making a terrible noise this morning, and called our usual service provider in hopes of having it looked at ASAP. They were booked, and so I called Access. They came out within a few short hours and the tech, Jared, was able to ascertain the main concern and provide a fix. We are enjoying a cool house this evening thanks to Access availability and Jareds expertise. Will definitely recommend and call in the future. Thank you! -
Review 9 (2024-12-26 - Rating: 5)
Colin was great, knowledgeable, friendly and super easy to work with. Access is always our go to for any needs. -
Review 10 (2024-08-14 - Rating: 5)
Access Heating did an awesome job replacing our furnace and air conditioner. The whole job of removing our old unit and installing the new units in about five hours. The quality and care of installation was outstanding, and they were very respectful of our home by insuring the job area was as clean as when they started. -
Review 11 (2024-06-26 - Rating: 5)
We came home from a Young Life camp to a hot house and called at 4:30 pm. Access got us on the schedule for first thing the next morning and had our system ready to go quickly! And, since we are on the maintenance contract, it didnāt cost us a thing! So thankful for good and fast service when we are tired and hot! -
Review 12 (2024-11-15 - Rating: 5)
For a week I was having problems with my toilet backing up. I tried my hardest to clear it out myself, but couldnāt do it. I finally had to call and Phil came out, and it took him a little while, but he finally cleared the problem out so now everything is flowing free thank you very much, if I ever have any more problems, I will be calling you again -
Review 13 (2023-07-24 - Rating: 5)
This was our first summer in the house and we called Access Heating & Air for an A/C tune up. The technician, Michael F. was friendly, professional and fully explained everything he was going to do. He performed an extensive inspection, complete with 24 photographs and provided a summary of his findings. He pointed out three items that could create a problem in the future but, did not push us to make immediate repairs. We agreed to one (add refrigerant) and left the other two for another time. While Michael was here we also asked him to look at 2 additional issues. The first was a constant noise at the large return vent when the system was running. He quickly diagnosed it as the vent cover design was preventing smooth air flow. He used a crimping tool to slightly open every small section of the vent and there were many (see picture). This immediately stopped the noise. Very impressive. He had an idea what the problem was and was willing to spend extra time to resolve it. Then we discussed our noisy rattling fan unit outside. He determined the unit was not sitting evenly on the foundation and used a shim to stabilize it. Noise gone. Overall a great experience. We highly recommend Access Heating and Air. for your HVAC needs. You wonāt be disappointed. -
Review 14 (2024-11-29 - Rating: 5)
Jeremiah was great! He took the time to answer all my questions and concerns with our HVAC units. Totally recommend Access!!!! -
Review 15 (2024-07-13 - Rating: 5)
I actually contacted another company a few days ago and never heard back so I went on Nextdoor and came across multiple recommendations for Access Heaiting & Plumbing. Requesting services online was great. Having them come out next day was even better. Jerimiah called to let me know heās on his way, arrived on time and diagnosed the issue quickly -
Review 16 (2024-05-22 - Rating: 5)
Access was great! I needed a service on my furnace and AC unit, come to find out my very old AC had a leak. They diagnosed the problem quickly, provided me with options and had me all fixed up with a new AC within a couple days! Not to mention every team member I had the pleasure of coming into contact with was friendly and knowledgeable. Thank you for the top notch service Access! -
Review 17 (2023-10-16 - Rating: 5)
We had Access install a Reznor gas unit heater in garage. They did a great job, with a very clean install. They also handled getting a permit and arranging the inspections by the city. Id definitely recommend the for HVAC work. -
Review 18 (2024-07-15 - Rating: 5)
A/C quit working. They kept me updated on when the technician would arrive. Jared showed up right on time and fixed the problem PRONTO! Great guy, VERY knowledgeable and a pleasure to do business with! -
Review 19 (2024-09-19 - Rating: 5)
Genuinely excellent experience with access. From checkup to full system replacement everyone we interacted with was professional, kind, and clearly knew what they were talking about about. Will be using them again! -
Review 20 (2024-06-14 - Rating: 5)
Our AC unit quit working so we called Access Heating Air & Plumbing for help. Devin arrive within a few hours and quickly got us up and running again. Really appreciate the fast and professional service. -
Review 21 (2024-07-25 - Rating: 5)
What a wonderful company!! Richard is very smart and a hard worker. He was at our house in a very short time from when I called the office. Great job everyone!! -
Review 22 (2024-07-22 - Rating: 5)
Richard was very friendly and knowledgeable! He was able to come out right away when our A/C went out on a 105-degree day. We are very greatful! -
Review 23 (2024-05-21 - Rating: 5)
Phil was an amazing and kind technician. He did a great job installing the water heater quickly and efficiently and was very knowledgeable. He was even kind enough to answer my 4 year old grandsonās many questions. Luke, his assistant, was also very helpful and kind and went above and beyond in his help! -
Review 24 (2024-12-02 - Rating: 5)
Great experience! Professional, helpful, knowledgeable, and kind!! Would definitely recommend them for any services! -
Review 25 (2024-05-29 - Rating: 5)
I called this morning because the AC was out, and Devin was here this afternoon and has already repaired it. What a great company! Devin was polite, professional, and quick. He found the problem and explained what was needed to fix it. He was so cool he even made friends with the dog. It was smooth and easy. Thanks Devin! -
Review 26 (2024-03-11 - Rating: 5)
My furnace stopped pushing out heat a few days ago and we woke up to a 60 degree house. Iām pretty handy so I tried diagnosing the problem myself for a few hours. After covering the basics I called Access Heating as my lifeline. They answered right away and got me on the schedule for the afternoon. A gentleman called me back a short time later and gathered more info including all the things I tried so they could be more prepared and save time and money. They bumped me up the schedule to make sure I was taken care of as soon as possible. Our repairman Richard showed up on time, communicated very well, diagnosed the problem quickly, and we were up and running in no time!What a great experience! Many companies have forgotten what customer service looks like. Access Heating hasnāt! Thanks team Access! Will use next time! -
Review 27 (2024-07-24 - Rating: 5)
Jared is amazing. He keeps you informed and lets you know all options. I really appreciate Luke and the entire crew with Access Heating. They were on top of it and got my A/C back up and running the following day after my late night call. Thank you! -
Review 28 (2024-02-12 - Rating: 5)
We are so happy that Access now offers plumbing service! Ron and team have been great to work with and we love our comfort height toilets. His team was professional and friendly. Weāve now called on them twice and good communication is also consistent. -
Review 29 (2023-12-31 - Rating: 5)
Jacob took the time to call and let us know he was on his way and expected ETA. Extremely polite and informative. Attention to detail and explained how our system looked and things that well keep an eye on. Appreciated his thoroughness. I would highly recommend this company. Jacob was excellent. -
Review 30 (2024-06-13 - Rating: 5)
Jarimiah was very thorough and pleasant to have in our home . He was quick to identify the problem and make the needed repairs. Will definitely use Access for future needs. -
Review 31 (2024-05-14 - Rating: 5)
By far, Im so glad we went with this company. They are professional, curtius, and did some of the cleanest work Ive seen. Best decision I made for my remodel. Thank you Access. -
Review 32 (2023-07-08 - Rating: 5)
A perfect experience! Availability was quick and I desperately needed that.They kindly checked warranty for me got the necessary part delivered in only 2 days. Fixed it the same day the part arrived. I feel like companies often and another day or 2 for the second visit after they receive the part(s).Their communication was frequent and stellar. Our technician, Mark, was kind, friendly, communicative, and patient.I definitely recommend you use Access Heating & Air. Youāll be thankful you chose their business. -
Review 33 (2024-03-05 - Rating: 5)
As usual, Access communicated very well prior to the arrival of their technicians. Their technicians were prompt, very respectful of our home, knowledgeable, and let me know exactly what maintenance they performed and the condition of our systems. Highly recommend their Basic Plan Maintenance Package. -
Review 34 (2024-03-28 - Rating: 5)
Knowledgeable and professional. Informative: Kyle informed me concerning the condition of my A/C system and recommended two options to extend the life of my system. Rather than wait for catastrophic failure and replacement of the entire A/C system I decided to replace the contractor. Small price considering the potential out come. -
Review 35 (2024-09-10 - Rating: 5)
Iāve been using these guys for years now, and the level of professionalism is always first rate. Weāll be customers of theirs for a long long time -
Review 36 (2023-08-17 - Rating: 5)
We use them for our annual AC & Furnace check ups and they have been nothing but incredible. So friendly, so knowledgeable, let us know about what is going on or what could be an issue in the future but NOT pushy.We just had our AC serviced in July by Richard (who we even had service our old house too) and he was so kind and friendly. But we started to have some cooling issues over the last couple days, so I called this morning at 9 and was able to get a tech out by 12 today. We chose to get their new membership program with Richard last time and because of that, the service today was completely covered.Andrew who came today was so knowledgeable, quick, friendly and took an interest in our sweet pup.We will forever be Access customers! -
Review 37 (2023-11-16 - Rating: 5)
Update - had a follow up service as part of the program i signed up for. No issues with my system and Jared was in and out quickly. (11/16/23)The entire process was seamless. I made an appointment online and had someone dispatched to me. The communication about arrival time was constant and Jared arrived right on schedule. He was thorough and so friendly. Plus, a Veteran! I love a company that employs our Veterans. Highly recommend. -
Review 38 (2024-07-26 - Rating: 5)
Access always is professional and great to work with. Happy they now have plumbing service too. -
Review 39 (2024-03-20 - Rating: 5)
We had an immediate need and Access was able to accommodate our need the same day. The cost was reasonable and they fixed our issue quickly. Iām really happy with their service. -
Review 40 (2024-02-20 - Rating: 5)
Kyle was very helpful he explained how he had to clean or flush the hot water heater out and checked all plumbing. And if I had any problems to please call. Iām very satisfied with the company. -
Review 41 (2023-05-31 - Rating: 5)
The company is very good about updating you how far out your technician is from your house. The tech, Richard, was very knowledgeable and professional. He explained issues very clearly, and didnt push services or new equipment on us that we preferred to wait on until a future time. -
Review 42 (2023-07-14 - Rating: 5)
I had an emergency outage last weekend-on the hottest day this summer (so far, at that point). I called and had Tyler come out on-call on a Sunday, and responsiveness was amazing! Within a minutes after arrival, he figured out the cause and fixed it! (My issue was a routine maintenance issue, not something major.)I am one happy customer! I even gave a recommendation to others who were experiencing issues too. Thank you! -
Review 43 (2023-09-02 - Rating: 5)
Great experience with Access Hearing and Air! Michael Fericano was wonderful! He was on time, respectful, professional and explained everything in detail with pictures.Price was very responsible too.We will be having them service in the spring as well and I would definitely recommend then to others! -
Review 44 (2023-11-26 - Rating: 5)
Great service. Jacob came to do maintenence, as part of my program, and was here for a little over an hour. Change a capacitor to keep my 13 year old furnace from being overworked. Nice guy and very thorough. Have had them here before to fix my A/C, and these techs are all very experienced. Recommend them highly. -
Review 45 (2023-12-06 - Rating: 5)
Richard with Access Heating and Air was great to work with especially needing someone quickly, professional, and proficient as our furnace decided to go out on a Saturday morning. He should up that day and fixed our issue allowing us to be up and running that day. I appreciated working with Access! -
Review 46 (2023-09-21 - Rating: 5)
I got great service from Jared very friendly and knowledgeable. I appreciated his kindness, not only all about business, but just to chat about life in general was very nice.. You have an awesome company. All your people are very friendly. Even your girls on the phone are always very pleasant I always recommend you guys if anyone I know has issues or just need service. Thanks again Jared for everything I appreciated your suggestions. God bless you!Thanks again,Von -
Review 47 (2023-10-02 - Rating: 5)
The two gentlemen that came to my house were very helpful, thorough and knowledgeable. They helped me make a great decision regarding what needed to be done. They took the time to make sure I knew all my options. Great company to work with. -
Review 48 (2023-05-19 - Rating: 5)
Tyler, was the on call technician for us this evening, and we couldnāt be happier with his service! He was very informative, personable and had excellent communication. Our furnace had been slapped together by someone who clearly doesnāt know how to do HVAC. Tyler explained reasoning as to why this was severely incorrect, and provided us with a āquick fixā solution to get us by, until we decide what we are going to end up doing about our system. He told us we could scrape by with what we have and use the āquick fixā solution - until our unit dies (which could be 1-3 years from now), or go with a new system. Either way, he said there is no pressure on us from him, and he understands if a āquick fixā is all we need for now. Very pleased with his service, and very pleased with Kenyonās (the dispatcher) service as well. Awesome company to work with so far. -
Review 49 (2024-01-18 - Rating: 5)
Jacob was very nice and informative. I like that when youre expecting a serviceman, they regularly update you so you have a very good window to expect them. He went thru the AC care and optional cleaning. Plus gave me tips on doing it myself very carefully in the future to protect my investment. -
Review 50 (2023-08-16 - Rating: 5)
We called and they came out to Mountain Home to give us a quote. I was expecting weeks out and they came within 72 hours. The office staff were so friendly and helpful setting up the quote appointment. Roland was very understanding of our great need as our old unit was 42 years old and had died earlier this year. Financing was easy and Roland explained everything fully. We were able to get scheduled less than a week out for the job. Jeff, Obe, and Avisha were all kind, professional, and did an amazing job. I fully trusted them in my house when I had to step away. Jeff even installed some new fire alarms for me as it was not even quoted in the job. I would highly recommend their installation team to get your heating and cooling jobs done. -
Review 51 (2024-12-26 - Rating: 5)
Love Access. They are always prompt, friendly and knowledgeable. -
Review 52 (2024-04-10 - Rating: 5)
Had the air conditioning unit serviced today and our technician, Jared did a great job again. He didnāt seem to mind the dog pestering him each time he came in the house.Also had a new water heater installed and the estimator, Ron was very thorough in his review and inspection. Once all questions were discussed and answered, we ordered and it was installed same day. Installer Luke and his helper were super fast and did a great job. Although the faucet still had air in it when they left; we just had to let it run for a few minutes to let it work it way out and not spit and splatter about. š. Crossing my fingers to get another 20 years out of this one.Nice company and group of people to work with and they also offered a military discount! -
Review 53 (2023-07-19 - Rating: 5)
I just had a new system put in in January, so it was time for my 6-month check up. Jacob was my tech, and he did a fantastic job and was very informative and explaining everything. He did. Did. Definitely a recommend to anybody that would either need a system checked or one installed. -
Review 54 (2023-04-18 - Rating: 5)
Michael was on-time, friendly, professional, and thorough. He explained everything he found and offered estimates for various repair options. The service call was for an A/C tuneup, which he completed quickly and also found some issues with the furnace that he gave us multiple estimates on. Great service, great tech. -
Review 55 (2023-09-16 - Rating: 5)
We had our air conditioning stop on a Friday afternoon. We had previously signed up for a service membership. They came out within an hour of our original call. He diagnosed the problem quickly and was able to fix it quickly. We will definitely use this company again! -
Review 56 (2024-07-19 - Rating: 5)
The plumber was prompt and effectively identified the problems and offered both short and long term repair options. No price gouging. -
Review 57 (2023-06-09 - Rating: 5)
Excellent service! They were able to see me quickly, the dispatcher and front office were very courteous. Jared, our technician, was professional and efficient, offering a few options for repair. The service, from diagnosis to repair, was completed within the afternoon and now our AC runs better than ever. -
Review 58 (2023-07-26 - Rating: 5)
Only great things to say about Michael, the tech from Access Heating. He arrived at the time of the apt. He was thorough and professional. He sat down and explained everything step-by-step during his visit. He was very pleasant and answered all my questions. I was very pleased and impressed by the work from Michael. -
Review 59 (2023-09-03 - Rating: 5)
Jared came on his day off to help us with an issue regarding our outside ac unit. He was on time, had a great attitude, and was very thorough. He has been our technician the last 3 times and the quality of service has always been perfect! Thanks so much Jared -
Review 60 (2023-07-12 - Rating: 5)
Alfredo is awesome, he came out almost 2 years ago and gave us an estimate but we didnāt end up having any work done at the time. Two years later we call and Alfredo saw that we had called and called us and came out same day to get us taken care of, he made us feel every comfortable with our decision and got us set up with a full system replacement for the best price and warranty, thank you Alfredo! -
Review 61 (2023-10-09 - Rating: 5)
The communication was great. I was kept informed of who was coming and when. The technicians were professional and courteous. Cleaned up after their work and the installation of my new furnace and a/c looks and runs great. Sooo much better than the original install when the house was built. -
Review 62 (2023-06-10 - Rating: 5)
Michael from Access Heating and Air responded to my residence for its yearly AC maintenance. I was extremely impressed with Michaelās attention to detail and the time he spent on site to conduct a thorough technical examination, which lasted well over an hour. His knowledge and expertise was beyond impressive. He took the time to explain everything in lay terms with regards to the status of my HVAC system. There was no pressure to conduct the further work that my system required. I highly recommend Access Heating and Air, and more importantly, would recommend Michael as your tech. He is a great representation of the company. -
Review 63 (2023-07-27 - Rating: 4)
Andrew was fantastic. He was very thorough and knowledgeable about both the furnace and hvac system. However, the cost/pricing was way too much. The estimate to replace my hvac/furnace was 2-3 times that of many other companies I looked into. I would have used them to replace my system if the pricing was more reasonable. -
Review 64 (2023-09-23 - Rating: 5)
These guys and gals do there best to work with the community. Granted we all see the way society is changing and everyone is getting tight belts and squirrlly attitudes. Its good to see professionals out there that keep a open line of communication and sense of integrity with their trade to see everything is or needs to be as it should. This business and its folks want things done right and working right. Im happy to use this service and will continue to use this service because their staff holds themselves to a higher standard of work i can appreciate when it comes to integrity in a profession. Mark was the third person ive met with this company and i can honestly say im happy with a place that holds the work done as a team with confidence and accountability to make sure everything is as it should be. Great people, great work. -
Review 65 (2024-02-15 - Rating: 5)
I would recommend this company to anyone. It is very easy to do business with these folks. Theyāre always on time, respectful, and communicate extremely well. I am most impressed with how respectful and professional everyone at this company is. I trust this company and would recommend to anyone looking for services. -
Review 66 (2024-01-15 - Rating: 5)
Great scheduling experience - fantastic at keeping you in the loop with when your tech will arrive. The tech (Richard) was friendly and helpful - did a thorough investigation and provided a number of options we could consider. -
Review 67 (2024-12-19 - Rating: 5)
Professional, on time very informative, Luke was great as well as all the employees we dealt with. Highly recommend this company -
Review 68 (2024-01-25 - Rating: 5)
This company has been great to work with. I had no idea who to call for my backed up sink. Access has been very helpful, affordable and knowledgeable about my problem. -
Review 69 (2023-08-16 - Rating: 5)
We had a Furnace & Heat Pump installed last year. Access called me for checkup. I got an appointment within a few days. Mark came out today to make sure everything was running good. He was professional & caring. He made sure everything was running good, checked to make sure my appliances were registered for the 10 yr warranty.I will call Access for all my appliances as they installed a water heater from Lowes also -
Review 70 (2023-10-19 - Rating: 5)
When we needed to update our furnace and A/C we searched for a solid company with good technical employees and good customer service.We found it all with Access Heating and Cooling. From the original point of sell to the follow-up maintenance.Michael Fericano did the installation and also the maintenance services.He is a very personable and knowledgeable, thorough about the job he does.Michael will explain and answer questions the customer has.Give these guys a call. Solid local company been around for lots of years.Customer oriented. Including the employees at the front desk.Steve DanielMeridian -
Review 71 (2023-11-04 - Rating: 5)
The team at Acess is AWESOME! They are extremely helpful and will work around my schedule when I need service or maintenance. They actually came out right before Christmas last year when the furnace I bought from another company went out and that company wouldnt make any effort to come fix the problem even though I was not going to have any heat for Christmas. The team at Access bent over backwards to fix the problem and saved Christmas for me and my family.Everyone at Access super friendly, professional, helpful, and gives me all the information I need about my systems. I love that I found a HVAC company that makes me a priority and actually cares. -
Review 72 (2024-05-15 - Rating: 5)
Cody from Access Heating and Air he really knows his stuff , so here is where the story begins I have dealt with many people and he tells you everything he is doing, and why . And what needs to be done Thats why Cody is the Guy Thanks so much very trusting Also š -
Review 73 (2024-07-10 - Rating: 5)
Kyle and Luke were very professional and took the extra time to make sure I did not have any leaks under my my home. Thank you! -
Review 74 (2023-10-07 - Rating: 5)
Jared came out for an annual service. He was extremely professional, explained everything up front and made sure to ask if I had any questions before he left. Definitely would use him again. -
Review 75 (2024-07-24 - Rating: 5)
Called Access and they were out here as quick as you please and fixed the issue I was having just as fast.Thanks so much guys!!! -
Review 76 (2023-11-29 - Rating: 5)
Richard from Access Heating & Air Conditioning was extremely thorough. He clearly stated his findings and was able to explain the different possible solutions to get our heater properly functioning. Very professional and polite. I will continue to use Access Heating & Air Conditioning for future services! Thank you. -
Review 77 (2023-08-13 - Rating: 5)
Michael was a great technician. He was very polite, professional and knowledgeable on what we needed. We are very pleased with our service plan and will continue to use Access Heating & Air for all our maintenance needs. -
Review 78 (2023-05-05 - Rating: 5)
Mark did a great job inspecting our HVAC System and identifying a problem with our conditioning wiring which could have ended up costing us both comfort and money this summer. He was professional and friendly. Thank you for the great service. -
Review 79 (2024-01-03 - Rating: 5)
Absolutely awesome tech- knowledgeable, thorough, made me feel very at ease that the job would be done at an above-satisfactory level. Clearly our system was a bit of a mess, not constructed properly during a past renovation but the tech was able to tell us how to maximize our systems life and function. šÆ would recommend! -
Review 80 (2024-10-08 - Rating: 5)
Very professional. We called because our water heater had stopped working. They came out within hours , very surprised and thankful. It turned out that it was more than the water heater, and we had the other issues taken care of also, Ron made extra efforts to ensure we had the parts needed,and did a great job. It was great to have someone that knew what he was doing,very reliable. Thanks Ron..Gave us a quote on everything, so we could make the decisions before the work was done -
Review 81 (2024-01-03 - Rating: 5)
Jared does the service at my momās house. She says he is very professional and is always willing to educate her on her heating and air conditioning units. Excellent service!! -
Review 82 (2020-02-13 - Rating: 5)
Access has fantastic customer service, which does seem to be a dying trend these days in business. I called them because of a strong recommendation from someone I trust and Access didnāt disappoint. They made my emergency their emergency and got a technician out to my house within a short window before close of business that day. The tech was super knowledgeable, not pushy, and very friendly. He was patient while I asked my laundry list of questions, and wanted to make sure I was comfortable with the information before he left. Their receptionist was very kind and accommodating working with me to make sure my needs were met. Great overall experience, and I will definitely call again the next time I have the need. -
Review 83 (2023-10-04 - Rating: 5)
Called for quick service to relocate an electrical junction box so we could install a backup generator. Michael Fericano was on time, very professional, and friendly. He worked up an estimate quickly and made all the arrangements on the spot to return the following week and do the work. Great service. Great people Thank you Access for hiring and supporting top drawer talent like Michael. -
Review 84 (2023-06-23 - Rating: 5)
If I could give Alfredo 6 stars I would. Sat with me at my dinner table and talked family, pets and what would work best with me and my furnace problems. Felt comfortable from the phone call to the signing for a new furnace. Had a repair tech come out go over repair options and then he called an installation tech to go over new equipment options. Highly recommend -
Review 85 (2023-10-06 - Rating: 5)
Jared at access was amazing, kind and so professional. Im so happy my husband and I went through them for our furnace maintenance. We will be using Access again in the spring for our A.C.5/8/2023Richard was awesome. Answered all of my questions, was respectful of our home and all around an amazing person. We will continue to use Access.10/6/2023Once again Im blown away by the professionalism of this company and their techs. Richard was out again for our fall check and was awesome in answering any questions. -
Review 86 (2023-05-24 - Rating: 5)
Love the team from Access. These guys and staff are great. Professional, on time, and very informative as to the work they are performing. They always give the very best service. Long time customer. Thank you Jared and the Access Team! -
Review 87 (2022-06-30 - Rating: 5)
Luke was excellent at walking me through what needed to be repaired on my AC unit. He made it simple and easy to understand and let me make a decision on what was best given my budget and timing. Access Heating & Air had timely communication, reasonable pricing, immediate repair of the problem, and continued service after the initial work was done. Would highly recommend using them for future customers and should definitely ask if Luke is available! -
Review 88 (2023-05-24 - Rating: 5)
Great service - personable and I felt like I was being treated VERY fairly and honestly. I know nothing about AC stuff ⦠so if my āflux capacitor ā is out ā¦what do I know. Sure give me ā3 of them!šā - everything was explained to me as āto the why it needs to be fixed ā and I felt some ownership in the decisions. 2 thumbs up - thanks Jacob! U da man -
Review 89 (2023-06-05 - Rating: 5)
The guys from Access Heating and Cooling were amazing. They were very professional, knowledgeable and friendly.I would recommend them to anyone.I believe Jared was the first person to come out on Saturday Memorial weekend to perform a service call. He was very upfront with my options and was a big help to began the process of getting us our new HVAC system. Our original hvac system was 23 years old.Again thanks to Jared and all the guys. -
Review 90 (2023-09-22 - Rating: 5)
This was the second time Jared has been out to our house to check on our furnace. Itās always a good conversation, both about the furnace and just shooting the breeze while testing things out. I love that Iām always told whatās happening, what they did to fix it, how to prevent it in the future, and just general tips to keep our house at the right temperature. I wouldnāt trust any other company and have referred multiple people to them because of the great service. -
Review 91 (2022-08-04 - Rating: 5)
Tyler and Jared were wonderful and very personable! I felt well taken care of and received amazing advice on how to maintain and preserve the longevity of my AC compressor that will save me thousands in the future! They were both very thorough and walked me through each step they took, answered my questions thoroughly so I can learn how to be an informed homeowner. Fast, reliable service that I feel confident and comfortable working with for all my future needs! The membership is a true savings and the best route to maintain your home. -
Review 92 (2024-12-20 - Rating: 5)
Garrett was very considerate and explained what he did and informed me that my furnace was in good running condition. Great company and would recommend using them. -
Review 93 (2024-02-05 - Rating: 5)
Ron fixed our issue quickly and professionally. He took the time to check our warranty which saved us $300!! Definitely recommend!!! -
Review 94 (2023-09-01 - Rating: 5)
Mark went above and beyond great customer service. I was in the middle of a water heater swap when he arrived to service my AC unit. While he was waiting for a replacement motor for the AC he assisted me with installation of the new water heater! Great guy and great service!! -
Review 95 (2022-07-16 - Rating: 5)
Our A/C unit was struggling on a brutally hot Saturday so we called Access to see if any techs were available. The phone operator was understanding of our concerns and assured us a technician would be out later in the afternoon. We got an alert 30 minutes later that Luke was able to come out right away. Luke showed up and was friendly and trustworthy from the beginning. He explained what he would be inspecting based on the symptoms of our failing A/C. He was very professional and explained in detail each area he inspected and what he found. He laid out many options for us in regards to repairing the system. Never once did we feel like he was giving us the run-around, and ultimately he gave us his honest opinion on what action to take. Alfredo the supervisor was able to work with us with many flexible financing options, and even went back to the office to pick up a portable A/C unit to keep us cool. Thank you Access and thank you Luke and Alfredo! -
Review 96 (2024-01-05 - Rating: 5)
We were extremely happy with every aspect of Access Heating and Airās service!If you want professional technicians and excellent communication throughout the process then you should consider access heating and air. -
Review 97 (2023-10-09 - Rating: 5)
Iāve used access Heating & Air for a number of years and find the quality of their services to be of the best available. Their technicians all are professional and thorough. Jared was our tech for this visit and he is fabulous! -
Review 98 (2023-07-13 - Rating: 5)
Michael with Access Heating and Air was amazing getting our AC back up and running today. Professional and not pushy. Showed me exactly what was wrong and didnāt just fix the problem but talked through reasons why the problem happened and gave solutions on how we can avoid problems in the future. Highly recommend and will be using Access for all of our HVAC needs. -
Review 99 (2022-07-30 - Rating: 5)
After having a bad experience with one of their technicians and another with their third party dispatch service, the operations manager texted and called me to talk about the issues I was having. He was friendly and receptive, and offered to send a tech out to look at it. Itās very hot, I was frustrated, but he continued to be very friendly and wanted to help me. He sent a technician out who immediately got things working again. The operations Manager and the tech that came out provided excellent customer service -
Review 100 (2022-05-24 - Rating: 5)
Tyler was great! On time and professional. He made sure that our system was up-to-date as well as put us on the membership program. The membership program is a great value and he was following up on a request I had made when scheduling this appointment. We really appreciate you all especially Tyler coming out today! -
Review 101 (2019-06-04 - Rating: 5)
We are very happy with our service from Access! James was our technician yesterday, and he was very professional, friendly, and knowledgeable. He got right to work, fixed the problem quickly, and was not pushy or trying to sell us more than we needed. He just gave us our options and let us decide what worked best for us. I appreciate that. Thank you so much! I would definitely recommend Access and James to everyone! -
Review 102 (2023-09-09 - Rating: 5)
They were quick to get us scheduled and were able to address all of out issues. They made my daughter feel like she was involved in making things work. She is still talking about how she helped fix the heater/ac. -
Review 103 (2023-10-17 - Rating: 5)
Michael F. came out to service our unit before the colder months. He was very professional, friendly, and was very clear on what he was doing and why. He made sure we knew how and where to go with any questions or concerns we may have. -
Review 104 (2022-06-27 - Rating: 5)
Got help on a Sunday evening after my AC went out.Luke was extremely professional and his communication was awesome.He showed up in a clean van, looking well kept, and was efficient in dealing with the issue while explaining what the problem was.This is what customer should be and although Iām not looking forward to the next problem, Iāll be happy to call these folks when it arrises. -
Review 105 (2022-11-30 - Rating: 5)
The excellent customer service Jacob B provided today was top notch. As a business owner and customer I believe Jacob would be an amazing addition to any team he is on. Between his professionalism and genuine nature I would give him an 11/10 rating. -Alaric Radio -
Review 106 (2023-07-19 - Rating: 5)
My air conditioner went out in the heat of the summer; I called Access around 10AM and they had a tech at my house in under two hours. Tyler, my tech, was knowledgeable, professional and kind, he had my system up and running again in no time. I will definitely use Access again in the future. -
Review 107 (2025-01-08 - Rating: 5)
Great service as always! Access installed my new HVAC system last year and have provided excellent regular service since. Super responsive after hours for issues. Highly recommend. -
Review 108 (2023-09-11 - Rating: 5)
Access personnel always does a great job and todaywas no exception, Garrett was the tech, that came out to do our winter maintenance. He was very professional and friendly. He took care of everything and gave us a report of the work he had done. Excellent service and the company takes care of you. Highly recommend, 5 stars! Thank you! -
Review 109 (2023-12-10 - Rating: 5)
The staff was very professional and pleasant. They were very thorough in their inspections of both units and in the installation of the new system. Gave me many options for systems, including very economical ones. No sales pressures but informative. There was a small misunderstanding about what I wanted with duct cleaning. They went above and beyond to quickly take care of what I wanted to ensure that I was a happy customer. I highly recommend them!! -
Review 110 (2023-12-16 - Rating: 5)
Nowel came to my house 3 separate times, the last 2 visits taking hours to try and diagnose the issues with the furnace. He was extremely thorough and even called in a second service tech to help figure things out at no extra charge. I appreciate the attention to detail and the commitment to the customer. He and the other tech discovered that the furnace had been improperly installed by the construction contractor when the house was built. The furnace had been frying itself for 4 years and had ruined the whole unit. I strongly urge anyone that has a newly built house, to call Access Heating techs in to come look at your unit, to verify that it is installed to run properly. Especially if your unit was installed by Legends Mechanical in the Boise area! They under-powered the unit by half the electrical load requirements for a dual zone, and had the gas pressure turned up to high. In this configuration it WILL PASS the city inspections, and it will run, but the clock is ticking⦠4 years in my case. I had to buy a new unit in the end because it made more sense than a $4000 repair on just a few of the most critical components required to get us thru the winter. Bare in mind that service calls and repairs equal income for companies like Access, yet they openly told me that I could either spend the next few years keeping this unit going, but they recommend I replace it with one with a better warrantee.This is a long rant, but I want to save people with new houses the trouble, cost, and the shock of a ābrand newā AC/furnace needing replacement. Spending the $99 to make sure your $10000 units donāt cook themselves is the best investment that I could have made when the house was new, had I known there are companies out there doing such shoddy installs for new construction! Call Access ASAP! They arenāt paying me to say this, I paid them! Haha -
Review 111 (2024-03-23 - Rating: 5)
The techs arrived on time, were professional and very friendly. They were very knowledgeable and thorough and walked me through everything they were doing. They did a great job for a great price! -
Review 112 (2019-07-19 - Rating: 5)
My A/C was not working. I called after hours and was pleasantly taken of. I was promised that a technician would be there the next day and that I would receive direct communication starting in the morning about when the technician would be available. I was skeptical about when I would actually receive communication and when the technician would actually show up, based on experiences with other companies. I was satisfactorily surprised, when Jackie sent me texts throughout the morning giving status updates on the arrival time of the technician, as he had one job he was working to completion that morning. Then James, the technician, arrived in very acceptable timing. I was impressed with how quickly James reviewed my system and diagnosed the problems with the system. He explained what he was looking at and why. I always appreciate that someone will clearly explain and point things out, as I ask questions. I was presented with multiple options and James was very knowledgeable in presenting and explaining my options. His professionalcommunication was very much appreciated. Access Heating & Air is top quality. I especially appreciated the frequent & accurate communication leading up to the technicians arrival, as well as James quality is diagnosing the issue and making clear recommendations. I highly recommend Access Heating & Air. -
Review 113 (2022-01-19 - Rating: 5)
Nowel has been to my residence 3 times and he is very knowledgeable and friendly and gives us great customer service every time. He goes out of his way to make us feel completely satisfied. He should have some recognition for his great work ethic. -
Review 114 (2024-07-31 - Rating: 5)
Access Heating and Air responded promptly and professionally when my cooler fan motor quit running, replacing the fan motor and capacitor on the same day as my call to their office for assistance. -
Review 115 (2023-07-21 - Rating: 5)
Jared was very quick and professional. He came out after hours and helped me diagnose my issue. It was 85 inside my house. 5 stars. Canāt thank him enough -
Review 116 (2022-08-08 - Rating: 5)
Jesse, Kyle and Caiden were amazing! Great work, super professional and helpful. They spotted a leak in my crawl space and got me in touch with a plumber to come take a look at it. I highly recommend this company. -
Review 117 (2022-06-22 - Rating: 5)
Called Access Heating & Air for maintenance & to replace filter. They had someone out to my property in less than 24 hours. Luke was the technician, he was very friendly and professional. At the end he sat down to go over exact numbers of his readings and explained what everything meant. Photos were taken as well to help visualize. He wasnāt pushy to upsell products like you find most times, but explained what was recommended versus whatās needed. Will definitely use again and recommend to anyone looking!! -
Review 118 (2022-09-23 - Rating: 5)
Richard came out to resolve some issues with my condenser and took the time to ensure the work was done correctly, rather than doing the faster alternative, which would have just been a band-aid solution. He answered all of my questions and was on time and professional. Very happy to have worked with him and this company! -
Review 119 (2024-01-01 - Rating: 5)
I had the Best service. I had been using another HVAC company and they had messed up to the point of a gas leak. These guys came in and litterally saved me and my house. The day I called them. -
Review 120 (2021-04-26 - Rating: 5)
We were impressed with the professionalism of everyone in the company. They made it easy and a good experience to work with each step of the process. They communicated when the technician would be there, sent reminders and showed up on time. Great customer service and communication from everyone. The knowledgeable technician was much appreciated. Highly recommend -
Review 121 (2024-04-05 - Rating: 5)
Jacob was great with the repairs. Quick response, knowledgeable, friendly and explained well the options. Overall great experience. -
Review 122 (2023-07-22 - Rating: 5)
I loved Michael. So knowledgeable and through. He spent a couple hours checking everything out and provided clear and understandable information about my heater/air conditioner problems.Thank you Michael -
Review 123 (2021-11-18 - Rating: 5)
Richard was awesome. Very knowledgeable and gave us some valuable insight. The maintenance was very thorough. He took his time and kept us informed as to what to watch for and a few things that needed our attention. We were extremely impressed. -
Review 124 (2023-06-21 - Rating: 5)
Michael was great. He discovered a problem with my A/C 2 weeks before my warranty expired. Smart and thorough. Highly recommend Access for any HVAC problem. -
Review 125 (2023-12-02 - Rating: 5)
Access Heating & Air Conditioning does a great job. Our service technician, Jacob, was professional, asked questions and did a wonderful job with our 6 month system check. -
Review 126 (2024-02-15 - Rating: 4)
New to the area and wanted our HVAC cleaned and checked. Access Heating and Air Conditioning was recommended to me. The service is first rate and Nowel, the technician was very professional and efficient. I was so impressed with him and the service he provided that I signed up for a service contract with Access Heating and Air Conditioning.Nowel returned again to do our annual heating check-up. As before great service, on time, very friendly and professional. -
Review 127 (2023-10-28 - Rating: 5)
Even though he worked a long day, Jared did a thorough inspection. He cleaned our furnace and gave me several options on the next steps. I highly recommend them. -
Review 128 (2021-07-20 - Rating: 5)
I was very pleased with the how quickly they sent a tech out to look at my AC. I called late Monday and the tech was there first thing the following morning. The tech, Andrew, was professional and friendly. He worked quickly to diagnose the problem. He explained everything before doing the repair. He had my ac running in less than 2 hours. I couldnt have been happier with the service. I would highly recommend them. -
Review 129 (2022-03-23 - Rating: 5)
The tech was friendly and knowledgable. The salesman gave good info and scheduled fast install. ( I think so I would change my mind.) The installers were great. They worked hard. Made modification. Check and double checked that everything worked before they left. The price was more than I thought it should be. The finance terms were good.THANK YOU. -
Review 130 (2023-07-12 - Rating: 5)
Richard did an Amazing job out here. He was concise and professional. He explained everything. Definitely made me a customer for life! -
Review 131 (2024-05-08 - Rating: 5)
Not very computer literate, but here goes. Very professional service, reasonable costs, awaiting for the planned June replacement of our kitchen sink, faucet and garbage disposal. -
Review 132 (2023-11-28 - Rating: 5)
We are highly impressed with the work ethic and quality of service provided by Barak, Obiniah, and Kenyon of Access Heating and Air. Together they worked hard to replace theAir Purification system on our furnace. Kenyon coordinated all the details quickly while Barak and Obiniah arrived on time, were friendly and professional, and worked together efficiently like a well oiled machine to install the new system. We are very pleased with the results. Access Heating and Air is now out go to for all HVAC needs! -
Review 133 (2021-04-01 - Rating: 5)
Juan the tech was very knowledgeable, courteous, and punctual. He knew what he was doing and gave us great advice. And his supervisor gave us a courtesy call after. Definitely would recommend this company. And for anyone building a new home, please use this company for inspections, before and after you move in. Theyāll check the a/c and heating system properly where as the home builder inspectors will not, because they donāt understand how the systems work. If they did, they would have checked the system and noticed the collection of drywall inside of it. This slowed our airflow immensely and could have damaged the system over time. Apparently this is a common thing with construction. Please donāt make the same mistake we did. Thank you, Access heating and air. -
Review 134 (2023-08-31 - Rating: 5)
The tech was great, he gave me all the info needed, didnāt hard-sell me and was straightforward about what was a needed and suggested. He was also super nice and worked around kids and pets running everywhere. Finally, I mistook the tech as an owner based on how good his knowledge and customer service was. Thatās rare! Beyond all that, the heater works far better now, after the tune up. -
Review 135 (2023-04-20 - Rating: 5)
Access Heating and Cooling was called to fix a heating problem at the last minute and the technician was dispatched in less than 45 min. The technician was Michael; I have worked with him before. He is knowledgeable, professional, courteous and very transparent about what is wrong, and what it is going to take to fix the problem. He makes sure everything is in working order, and the problem is solved before he leaves. I would recommend Access, and Michael for any of your heating/AC issues. -
Review 136 (2021-12-21 - Rating: 5)
We can not express enough how wonderful the service is. They were so helpful and out here within 30 minutes. Our technician Tyler W. Went above and beyond helping us. And explaining everything to us as he went. My parents are on disability and they tried everything possible to help u so we did not go without heat. Tyler also work close with his manager to help us and explain things to us. We could not ask for better service and appreciate everything he and they tried to do for us. We definitely will be dealing with them in the future. And if you are blessed to have Tyler for service call you will have amazing service. Thank you for wonderful service Tyler , Misty -
Review 137 (2018-08-16 - Rating: 5)
Called late at night with a non functioning AC unit. Roland came right out, was extremely pleasant, and had us up and running again in no time. Am probably due for a new unit and plan to use them for sure.I have to add to this review. We have since purchased a full system from them. The gave us a great deal, the install is beautiful, the house is more comfortable than it has ever been, and they stood by their word to not increase the cost, even when an unexpected challenge was discovered. Derek, John, Jeff are all fantastic workers and great people. I trust them to take care of my home and look forward to a long relationship with this company. Well done! -
Review 138 (2022-04-09 - Rating: 5)
I have been using Access for over a year now. I had them install a new Lennox system for me last year. The install went great. The installers were friendly nice and explained the system to me. Then I had the regular maintenance performed twice thus far. Iāve had the same technician both times. He was friendly and took the time to explain and show me all the important things of my system and explain what the problem was. He charged me a fair price.I would highly recommend them to anyone in the valley looking for a heating and air specialist. -
Review 139 (2022-07-19 - Rating: 5)
Luke was wonderful! He was prompt, professional and extremely thorough. I felt comfortable having him in my home and he did a fantastic job! Would highly recommend access and Luke. -
Review 140 (2019-01-08 - Rating: 5)
James was friendly, professional and efficient. I love the security of knowing that my familyās heating and cooling needs are well taken care of, both now and if/when an emergency arises. The monthly payment maintenance plan is so convenient. I donāt have to call and schedule my next maintenance appointment or keep track of when itās due. Thank you Access for such great service! -
Review 141 (2018-10-02 - Rating: 5)
Excellent service. Had to have our air conditioning repaired earlier in the year and just had our first annual heating system inspection. They have been friendly and professional. For this mornings inspection, they were running just a bit late, but they called and let us know what was going on and when to expect them. I really appreciate and respect them for that. Definitely recommend them. -
Review 142 (2023-06-27 - Rating: 5)
Tyler arrived on time and was very professional. He was upfront and honest with us about the service/repairs that need done. Absolutely recommend this company, especially Tyler. Thanks. -
Review 143 (2021-12-30 - Rating: 5)
Tyler was Awesome! Came out and was able to fix everything without paying and Arm and a Leg. Wasnt a pushy salesman like most companies put there today. Have me my options and walked me through everything. Definitely recommend. -
Review 144 (2024-12-18 - Rating: 5)
I liked the fact that the tech photos of all components. -
Review 145 (2018-07-14 - Rating: 5)
Extremely satisfied with the professionalism provided from everyone at Access. Derrick was prompt in returning my call on a Fri evening after regular business hours. Was hoping to schedule a tech to come out Sat or Sun for an AC repair - Derrick informed me that a service tech was just wrapping up a job that was fairly close to my house so he dispatched him to come that evening! Jeff was prompt, efficient and a pleasure to work with. I highly recommend and will continue to rely on Access for my heating & cooling needs. -
Review 146 (2023-09-29 - Rating: 5)
Same day service when the furnace set off smoke alarms. Jared was thorough and careful in diagnosing the problem and recommending a solution. Appreciated the texts from the dispatcher updating me on ETA. A+ -
Review 147 (2023-10-10 - Rating: 5)
Access Heating & Air is very professional. He explained everything to us in detail on what was going to be done and suggested what we should have done. Our tech Michael Fericano was courteous, polite, and very happy which in return shows that he really does love his job. Would high recommend this company for all and any of your needs. -
Review 148 (2019-08-02 - Rating: 5)
Riley (office dispatch) was VERY attentive, helpful and friendly. I appreciated knowing when to expect the technician. When my notification the repair gentleman was on his way, the text contained a photo of the person coming (which I deeply valued as a woman concerned about security!), and it also included a map that tracked distance/arrival time!!No surprises! Our technician (James) was extremely courteous, knowledgeable, professional and honest with us on our situation. We will definitely be a future customer! -
Review 149 (2021-05-20 - Rating: 5)
Andrew was the technician who provided the service. He was very polite, professional, and thorough. He performed an initial assessment then explained the issues he discovered then provided 3 different options. Andrew was very easy to work with and after we chose our option, he completed the service we asked for.Based on the experience we had with Access Heating and Air, will be willing to use their services again; Andrew represents his company with integrity! -
Review 150 (2023-07-12 - Rating: 5)
In this day and age, I feel I rarely get what I paid for let alone exceed my expectations. Michael at Access Heating and Air did just that. Professional, on time, and educational. I know my system better than before and it is firing on all cylinders. -
Review 151 (2024-06-05 - Rating: 5)
Richard was friendly and communicated with us every step of the way. A+ job. -
Review 152 (2020-11-12 - Rating: 5)
Weve worked with Access for years. They have been flexible with fulfilling the needs of our systems. And responded quickly this time when the was a problem that needed repair. Luke and Brandon have been here the past few visits and are both personable and well-spoken. -
Review 153 (2023-06-03 - Rating: 5)
Luke and Garrett were very professional and knowledgeable. They did an amazing job repairing our a/c unit. They gave us options on repairs, explained everything, and answered all our questions. We are greatful they came! -
Review 154 (2023-09-28 - Rating: 5)
We love Access Heating & Cooling! Richard was very thorough, explained things well and had an attention to detail. Thank you for great service! -
Review 155 (2019-12-22 - Rating: 5)
James was super awesome. Came out on a weekend when we hadnt had heat for 24 hours. Found the issue right away and got us back up and running. Very knowledgeable and straight forward with a friendly personality and demeanor. 10/10 would recommend them to friends and family. -
Review 156 (2020-10-06 - Rating: 5)
I had Access Heating and Cooling service the furnace on my new āoldā home before moving in. The service was great. They were very professional, courteous, and ahead of schedule. They communicated very well to make sure I was good with them arriving a little early. I feel I received a very honest assessment of my furnace and the price was better than other HVAC companies I received quotes for. I would certainly recommend them for your furnace needs. -
Review 157 (2020-02-14 - Rating: 5)
Called in and spoke with Jackie, who was more than pleasant and great in explaining the fees and services offered. I was fortunate enough to have James and Luke show up to take care of my water heater, and they were at my door within a half hour of me making the call. Iād definitely recommend these guys and their services! -
Review 158 (2023-01-04 - Rating: 5)
Michael was our technician that came today for our heating system service and also helped with our install several months ago. He was friendly, professional, communicated well and I trusted him in my home. -
Review 159 (2021-09-13 - Rating: 5)
Access has always been a wonderful and professional company to work with. We had them out to fix our AC. Our technician was not only professional, but he was able to get the job done quick and for a low price! I appreciate all the technicians and staff over at Access. -
Review 160 (2023-05-26 - Rating: 5)
Access Heating & Air is great to work with. You dont spend hours sitting around at home waiting out the infamous four hour window. They stay in touch on the day of your appointment and let you know within about 30 mins of when you can expect their technician. Worked for me. Had plenty of time to get home from my office and didnt disrupt my whole day. Everyone is great and very professional. Customer for life! -
Review 161 (2024-04-15 - Rating: 5)
Punctual, professional and fair! Richard Joyce needs to be the employee standard for all AC service companies out there. Friendly, knowledgeable, and fast! -
Review 162 (2024-10-30 - Rating: 5)
Fast service. Presented several options workable solutions at different price points and I had a working furnace within a short time. -
Review 163 (2024-08-17 - Rating: 5)
Access Heating and tech Jared Fox, I would highly recommend to anyone. Very knowledgeable, checked all facites of our furnace, changed filter, recommended we change to a 4 filter.Excellent service by this technician. -
Review 164 (2021-09-23 - Rating: 5)
We had our furnace checked and tuned up before the heating season. Garrett the tech was easy going and informative. Ally did a great job confirming our appointment and making sure they had the correct filter size for replacement. Thank you Access team! -
Review 165 (2020-07-31 - Rating: 5)
So happy I called Access Hearing and Air! Had issues with another company and they offered to come out and give me a free second opinion. Spoke to Breyden to get it scheduled next day and he was awesome! Very helpful and sympathetic to our situation. I would highly recommend them. -
Review 166 (2023-01-13 - Rating: 5)
Michael and team from Access Heating and Air were exceptional when they installed our new HVAC system. The team was professional, on time and a joy to work with. The system is working perfectly and they even came back to perform a routine maintenance check. All in all if youāre looking for HVAC service in Boise the team at Access should be your first and only call. -
Review 167 (2023-11-25 - Rating: 5)
Jared is an example of what a great technician should be- professional, personable, and transparent - made me feel at ease from start to finish- would highly recommend! -
Review 168 (2020-07-14 - Rating: 5)
We love using Access. The technicians are ALWAYS friendly and professional. Theyāre not pushy at all, and they clearly know what theyāre doing. Very trustworthy! I recommend them to anyone in the Boise/Meridian area-dont hesitate you call them! -
Review 169 (2024-02-26 - Rating: 5)
I finally was able to get air conditioner system..very satisfied with acces heating and plumbing very professionals service was very fast and respectful persons I highly recommend them -
Review 170 (2019-06-14 - Rating: 5)
Brandon was our technician and canāt recommend him enough. He was very thorough, polite, and honest. He presented several options for us to choose from and had us up and going in no time. He saved our family from the heat, and saved us a ton of money. If youāre looking for a heating and air company, Access is someone you should strongly consider!! -
Review 171 (2022-06-09 - Rating: 5)
I was very pleased with technician Tyler. He was very personable and knowledgeable. He explained everything he would be doing and kept me updated on progress the entire time. He was respectful of my space and I really appreciated that he didnt try to upsell a ton of things that I just dont really need. -
Review 172 (2022-10-05 - Rating: 5)
I had the opportunity to have Nowel Vincent come and do the system maintenance on my two furnaces in my house. He is the same technician that I had do my AC tune up as well, I dont know if Access heating and air tries to keep the same technicians with the same clients, but Ill tell you it was awesome having a familiar face come and do the work today instead of somebody new. I hung out with him again while he worked and chatted about family, work, and everything in between. He was even willing to try some Canadian treats I brought back from my honeymoon. As always everything was great and Im excited to see Nowel again for my AC tune up! -
Review 173 (2023-06-25 - Rating: 5)
Micheal came out for same day service of our A/C. Extremely knowledgeable and professional. Exceptional service. Trustworthy. We are repeat customers. Highly recommend. -
Review 174 (2020-12-10 - Rating: 5)
Jared did a great job servicing our furnace. He spent lots of time to address the couple concerns I had. He also gave a couple helpful suggestions for improvements, but was not pushy at all. I would recommend their service! -
Review 175 (2020-03-18 - Rating: 5)
I have worked with many professional service suppliers over the years and I must give Derrick and the entire staff at Access Heating and Air the highest marks possible.I chose them to do an inspection for me on the heating systems in a house I am renting. I found their company name and contact on the furnace, as having worked on it previously, so I called. The young lady at the office (wish I could remember her name) was very professional and responsive and was able get me right on the schedule. She listened to me when I described what I needed to be looked at. They showed up when promised, they wore protective gear to not get carpets or anything dirty. Very kind to find out what my needs where regarding the inspection, completing the work quickly and all for a very fair price. Keep up the great work!Thank you, David! -
Review 176 (2019-01-15 - Rating: 5)
I have dealt with several heating and air companies across the treasure valley and I can say with absolute confidence that Access Heating & Air blows their competition out of the water. They provide excellent service, both in the field as well as handling all of my concerns in the office. I would like to personally thank my technician Roland as well as the office staff for always handling any and every issue that I throw their way. You guys are amazing!! Your can do attitude and willingness to help is far more superior than other companies I have dealt with in the past. Keep up the great work. -
Review 177 (2021-07-30 - Rating: 5)
This is the first time Ive used Access Heating & Air. Saw there Promotion at Lowes so I took advantage of it. Instead of using my own Home Warranty Company. Richard was right on time. Your office was very polite to communicate with me. Letting me know that the Tech was on his way. Also a reminder call. (Personal) touch. Richard was very knowledgeable regarding his job and what needed to be done. And what he believed through his experience that he (recommend) not pressured should be looked at. My recommendation will be Access Heating & Air -
Review 178 (2020-11-03 - Rating: 5)
These guys were awesome! Our ancient wall furnace died last week at the most inopportune time. I called in the morning, and by the end of the day, a tech arrived to see what he could do. The news wasnt good...the furnace was dead, and there was no choice other than replacing it.The next morning, James called and we talked about the options available, not only for the replacement but also for financing. Even while I was dealing with arranging financing, James had everything ordered and the installation scheduled for the first available opening.The guys arrived right on time this morning and had everything done by early afternoon. They were fast, polite, respectful, and they had a great sense of humor (which you have to have to work on anything having to do with this old house of ours).I cant recommend Access Heating and Air highly enough. -
Review 179 (2023-06-16 - Rating: 5)
Richard came out for my AC check and was very upfront and honest about the unit. It is older, but it will get me through the summer.When it is time for a new furnace and AC system I will definitely have these guys do it! I highly recommend!!!! -
Review 180 (2018-11-24 - Rating: 5)
Great experience with Brandon & his senior sales tech. They both took the time to layout our options on whether or not to invest in our 22yr old furnace or buy a new system. In the end we chose to buy a new system and I feel very comfortable and confident in this decision. They were very professional and not pushy at all with their sales. Very happy with the company and their employees! -
Review 181 (2016-10-06 - Rating: 5)
We appreciate the Access team! Several of their techs have been with them for years, this makes us feel more comfortable when someone comes out for service. Even this last time, when we had a communication issue, Keith & Shareen were right there to help! James came out to take care of a maintenance situation and went over everything so we would understand what was needed! We appreciate the quick responses and attention to detail. -
Review 182 (2023-04-26 - Rating: 5)
Richard did an awesome job with my A/C tune up. He was on time and professional. I highly recommend Access for all HVAC needs! -
Review 183 (2023-10-31 - Rating: 5)
Access Heating & Air is a shining example of World Class Customer Service! The salesperson Max was amazing and transparent with all of the details and installation. Ian and Anthony were very professional and knowledgeable and I enjoyed our brief conversations.I really believe that Ally is the keystone to their continued success as she is the first to answer the phone with a smile that transcends through the phone. The followup after the sales was very much appreciated.I HIGHLY recommend Access Heating and Air for ALL of your HVAC needs. Job well done and you have all exceeded our expectations.April-16th 2021We had a leak in our condenser line and we called Access as they had installed it last year. Jeff showed up with a super friendly smile and a can do it attitude. Jeff was able to quickly diagnose the problem and went to work fixing the problem. Once again I am blown away at the GREAT customer service we get from this business. Thanks again! You Guys ROCK!!!!!!!!!! -
Review 184 (2019-01-07 - Rating: 5)
I would highly recommend Access Heating and Air! James Barrett is our awesome technician! He is incredibly knowledgeable and easy to communicate with. He is honest and will give you straight forward answers that are easy to understand. James is extremely attentive and provides you with high quality service. He has a positive attitude and is a pleasure to work with! James has been a huge blessing to our family and we are grateful to have him as our technician for so many years! - Nicole Lee-Hladky